customer service Crossword Puzzles

HW 2021-11-06

HW crossword puzzle
Across
  1. feature of a product for sale that makes it attractive to customers
  2. the legal right to control the production and selling of a book, play,
  3. import and export of goods and services without any government restrictions
  4. something you own
  5. consequence, effect, conclusion
  6. selling unwanted goods very cheaply, usually in other countries
  7. to check on how project activities are progressing.
  8. person who stands by her friend's side through good and bad times
  9. all involved parties try to avoid arguing but agree to reach some form of compromise
  10. something you owe
  11. the number of units sold within a reporting period
  12. is a technology for managing all your company’s relationships and interactions with customer
  13. power to influence people and get the results you want
  14. a business or business activity that two or more people or companies work on together
  15. get control (of a company) by buing most of its shares
  16. formal document that validates someone’s work, skills...
Down
  1. To phone a possible customer to try to sell them a product or service without being asked by the customer to do something
  2. the type of person who you trust to watch your child, make everything on time
  3. to increase sales
  4. document expressing your interests in the position explains your interest in the job and company
  5. operating, functioning, working perfect
  6. having very strong feelings or emotions
  7. an official document that records the end of your employment with an organization
  8. maximum quantity of goods that can be imported
  9. language Non-verbal communication
  10. to be responsible for the good performance of an activity or job
  11. a name or a symbol showing that a product is made by a particular producer
  12. meeting where information and instructions are given
  13. what is good to use at the beggining of conversation?
  14. going in the right direction again after a mistake

30 Clues: to increase sales • something you own • something you owe • consequence, effect, conclusion • language Non-verbal communication • operating, functioning, working perfect • having very strong feelings or emotions • maximum quantity of goods that can be imported • the number of units sold within a reporting period • going in the right direction again after a mistake • ...

Marketing 2025-11-20

Marketing crossword puzzle
Across
  1. includes activities involved in getting goods and services to customers
  2. any activity related to making a product
  3. all business activities that involve money
  4. is a detailed description of the typical consumer in a market segment
  5. consists of dynamic activities that identify, anticipate, and satisfy customer demand while making a profit
  6. management, system is a system to track contact and other information for current and potential customers
  7. is marketing to a larger group of people who might buy a product
  8. is the power to sway or produce an effect
  9. is the amount of money requested or exchanged for a product
  10. satisfaction, the degree to which customers are pleased with a company’s goods or services.
  11. is the strategy for using the elements of product, price, place, and promotion
  12. divides a market by the relationships between customers and the good or service
  13. segmenting a market based on where customers live
  14. focuses on building long-term relationships with customers
  15. is a system of gathering, storing, and using customer data for marketing directly to customers based on their histories
  16. activities that identify, anticipate, and satisfy customer demand while making a profit.
  17. dividing the market by certain preferences or lifestyle choices
Down
  1. is the process of dividing the market into smaller groups
  2. dividing the market of potential customers by their personal statistics
  3. process of controlling and making decisions about a business
  4. is the specific group of customers whose needs a company will focus on satisfying
  5. strategy, is the plan that helps a business meet its overall goals and objectives
  6. is anything that can be bought or sold
  7. is the process of communicating with potential customers to influence their buying behavior
  8. is an approach to business that focuses on satisfying customers as the means of achieving profit goals
  9. is a document describing business and marketing objectives and the strategies and tactics to achieve them
  10. the difference between the income earned and expenses incurred by a business during a specific period of time.

27 Clues: is anything that can be bought or sold • any activity related to making a product • is the power to sway or produce an effect • all business activities that involve money • segmenting a market based on where customers live • is the process of dividing the market into smaller groups • focuses on building long-term relationships with customers • ...

Ethics Awareness Week 2024 2024-11-08

Ethics Awareness Week 2024 crossword puzzle
Across
  1. By boosting ______, improving risk management and building a culture of integrity, we keep our promise to do the right thing. Hint: Peter Grewal on the importance of risk management.
  2. GRC stands for ______, Risk and Compliance tool. Hint: Peter Grewal on the importance of risk management.
  3. Every claim and service request represents a moment of truth for our ______. Hint: not the primary life insurer.
  4. Our ______ are at the heart of everything we do. Hint: Megan Beer on being customer-centric.
  5. “Do the Right Thing” is the first core ______ at Resolution Life. Hint: Chad Eslinger on Policyholder Service.
Down
  1. Success is predicated on maintaining a ______ company. Hint: A characteristic of ethical company.
  2. Let’s commit to upholding the highest ______ standards and always putting our customers first. Hint: Megan Beer on being customer-centric.
  3. This year is our ______ annual Ethics Awareness Week! Hint: Jonathan Moss on the expectations of this stakeholder
  4. Our ______ is as valuable as our financial strength and strategic goals. Hint: A company with a poor ethical culture will have a negative standing.
  5. Our ______ will look to us to demonstrate our commitment and responsibility in all we do. Hint: Jonathan Moss on the expectations of this stakeholder.

10 Clues: Our ______ are at the heart of everything we do. Hint: Megan Beer on being customer-centric. • Success is predicated on maintaining a ______ company. Hint: A characteristic of ethical company. • GRC stands for ______, Risk and Compliance tool. Hint: Peter Grewal on the importance of risk management. • ...

Business Plan Vocabulary Crossword Puzzle 2024-11-06

Business Plan Vocabulary Crossword Puzzle crossword puzzle
Across
  1. Proposition: A statement that explains why a customer should choose a business’s product or service, highlighting unique benefits and competitive advantage.
  2. Projections: Estimates of future financial outcomes, such as revenue, expenses, and profits, based on anticipated business performance.
  3. Advantage: A condition or circumstance that gives a business an edge over its competitors, such as unique products, lower prices, or better service.
  4. A financial plan outlining the projected expenses and revenues for a specific period, helping the business allocate resources effectively.
Down
  1. Strategy: A business’s overall approach to promoting its products or services to potential customers, typically including target market identification and promotional methods.
  2. Statement: A concise explanation of the business’s purpose, describing what the business does, whom it serves, and how it does so.
  3. Audience: A specific group of potential customers or clients whom the business aims to serve.
  4. The total income generated by the sale of goods or services related to the business's primary operations.
  5. Statement: A future-oriented declaration of the organization’s purpose and aspirations, describing what the business aims to achieve in the long term.
  6. Analysis: The process of researching and analyzing information about a target market, including customer demographics, buying behaviors, and market trends.

10 Clues: Audience: A specific group of potential customers or clients whom the business aims to serve. • The total income generated by the sale of goods or services related to the business's primary operations. • Statement: A concise explanation of the business’s purpose, describing what the business does, whom it serves, and how it does so. • ...

Do you know ISO 9001 ? 2025-03-31

Do you know ISO 9001 ? crossword puzzle
Across
  1. Management
  2. Buyer
  3. 10.1
  4. NC)
  5. Need
  6. NC
  7. NC
  8. 6.1
Down
  1. 9001
  2. Design
  3. Customer
  4. 7.4
  5. NC
  6. Risk
  7. Growth
  8. Clause 4.1
  9. 7.1
  10. 9001

18 Clues: NC • NC • NC • 7.4 • 7.1 • NC) • 6.1 • 9001 • Risk • 10.1 • Need • 9001 • Buyer • Design • Growth • Customer • Management • Clause 4.1

VOCABULARY 1.04 2018-05-22

VOCABULARY 1.04 crossword puzzle
Across
  1. the activities a business engages in to interact with its customers
  2. to a particular business
  3. promotion:
  4. market:
  5. and benefits provided by a business to its customers to create goodwill and customer satisfaction
  6. customers:
  7. rivalry between two or more businesses to attract scarce customer dollars
  8. loyalty:
Down
  1. on customer needs and wants
  2. behavior; good manners
  3. for a business provided by customers who tell others of their satisfaction with the business
  4. to the environment in advance of the occurrence of events; taking advantage of opportunities rather than reacting to problems
  5. that will fulfill a customer's specific desire or need
  6. Asked Questions; used by businesses to answer questions on their websites or other marketing materials
  7. culture:
  8. the opportunities that businesses have to connect with customers and reinforce their brand value
  9. applying to acceptable behavior
  10. points:
  11. particular group of customers a business seeks to attract
  12. or esteem

20 Clues: market: • points: • culture: • loyalty: • or esteem • promotion: • customers: • behavior; good manners • to a particular business • on customer needs and wants • applying to acceptable behavior • that will fulfill a customer's specific desire or need • particular group of customers a business seeks to attract • the activities a business engages in to interact with its customers • ...

Commerce 2025-10-08

Commerce crossword puzzle
Across
  1. What type of cost remains constant regardless of a company's level of production or sales activity?
  2. Which figure is used to calculate a company's growth by comparing sales over different periods of time?
  3. A Maori term meaning the root or the reason behind the creation of the company?
  4. What is the financial gain calculated by subtracting total expenses from total revenue?
  5. What type of cost changes depending on how much a business produces or sells?
Down
  1. What word means to make something clear or easy to understand by giving more details?
  2. Which financial document summarizes a company's revenues, expenses and profits over a specific period of time?
  3. What economic term describes how much of a product or service is available for people to purchase?
  4. What economic term describes how much of a product or service people want to buy at different prices?
  5. What is the amount of money a customer pays to buy a product or service?
  6. What term describes a business's ability to generate sufficient income to meet its operating expenses?
  7. What concept means taking care of the environment and using resources wisely so they last?

12 Clues: What is the amount of money a customer pays to buy a product or service? • What type of cost changes depending on how much a business produces or sells? • A Maori term meaning the root or the reason behind the creation of the company? • What word means to make something clear or easy to understand by giving more details? • ...

Chapter 13.1 Key Terms Created By: Keaton Seniours 2017-01-10

Chapter 13.1 Key Terms Created By: Keaton Seniours crossword puzzle
Across
  1. Group of customers who share common wants & needs.
  2. Building & maintaining relationships with their customers.
  3. Involves one or more intermediaries.
  4. Process of creating, promoting, & presenting a product or service to meet the wants & needs of consumers, wherever they are.
Down
  1. Pathway to direct products to consumers.
  2. The point at which total revenues, or sales, equal total costs & expenses of developing & offering a product or service.
  3. Consists of four basic marketing strategies: product, place, price, & promotion, known as the four P's
  4. Goods or services that are sold from the producer directly to the customer.

8 Clues: Involves one or more intermediaries. • Pathway to direct products to consumers. • Group of customers who share common wants & needs. • Building & maintaining relationships with their customers. • Goods or services that are sold from the producer directly to the customer. • ...

Chapter 13.1 Key Terms Created by Mitchell Luetke 2017-01-10

Chapter 13.1 Key Terms Created by Mitchell Luetke crossword puzzle
Across
  1. a group of customers who share common wants and needs
  2. consists of four basic marketing strategies: product,place,price,promotion
  3. a pathway to direct products to consumers
  4. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
Down
  1. the process of creating, promoting, and presenting, a product or service to meet the wants and needs of consumers
  2. occurs when goods or services are sold from the producer directly to the customer
  3. to build and maintain relationships with their customers
  4. involves one or more intermediaries

8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • consists of four basic marketing strategies: product,place,price,promotion • occurs when goods or services are sold from the producer directly to the customer • ...

13.1 Terms created by: Emily Keith 2018-01-22

13.1 Terms created by: Emily Keith crossword puzzle
Across
  1. the po8int at wich total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
  2. a group of customers who share common wants and needs.
  3. occurs when goods or services are sold from the producer directly to the customer.
  4. a pathway to direct products to consumers.
  5. is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
Down
  1. involves one or more intermediaries.
  2. build and maintain relationships with their customers.
  3. four basic marketing strategies:product, place, price, and promotion.

8 Clues: involves one or more intermediaries. • a pathway to direct products to consumers. • build and maintain relationships with their customers. • a group of customers who share common wants and needs. • four basic marketing strategies:product, place, price, and promotion. • occurs when goods or services are sold from the producer directly to the customer. • ...

Chapter 13.1 Key Terms Created by Kennedi Wienhorst 2018-01-05

Chapter 13.1 Key Terms Created by Kennedi Wienhorst crossword puzzle
Across
  1. a group of customers who share common wants and needs
  2. pathway to direct products to consumers
  3. involves one or more intermediaries
  4. process of creating, promoting, and presenting a product pr service to meet the wants and needs of consumer
  5. consists of four basic marketing strategies: product, place, price, and promotion
Down
  1. to build and maintain relationships with their customers
  2. occurs when goods or services are sold form the producer directly to the customer
  3. point at which total revenue, or sales, equal total cost and expenses of developing and offering a product or service

8 Clues: involves one or more intermediaries • pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • occurs when goods or services are sold form the producer directly to the customer • consists of four basic marketing strategies: product, place, price, and promotion • ...

Chapter 13.1 Key Terms Created By: Ethan Hawkins 2018-01-04

Chapter 13.1 Key Terms Created By: Ethan Hawkins crossword puzzle
Across
  1. Involves one or more intermediaries
  2. To build and maintain relationships with their customers
  3. A group of customers who share common wants and needs
Down
  1. Occurs when goods or services are sold from the producer directly to the customer
  2. A pathway to direct products to consumers
  3. Consists of four basic marketing strategies
  4. The point at which total revenues equal total costs and expenses of developing a product or service
  5. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they sre

8 Clues: Involves one or more intermediaries • A pathway to direct products to consumers • Consists of four basic marketing strategies • A group of customers who share common wants and needs • To build and maintain relationships with their customers • Occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: Sarah Edwards 2019-01-09

Chapter 13.1 Key Terms Created by: Sarah Edwards crossword puzzle
Across
  1. a group of customers who share common wants and needs
  2. involves one or more intermediaries
  3. a strategy companies use to build and maintain relationships with their customers.
  4. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
Down
  1. a pathway to direct products to consumers
  2. the point at which total revenues, or sales, equal totals costs and expenses of developing a product or service
  3. when goods or services are sold from the producer directly to the customer
  4. product, place, price, and promotion

8 Clues: involves one or more intermediaries • product, place, price, and promotion • a pathway to direct products to consumers • a group of customers who share common wants and needs • when goods or services are sold from the producer directly to the customer • a strategy companies use to build and maintain relationships with their customers. • ...

Chapter 13.1 Key Terms Created By Megan Atha 2019-01-09

Chapter 13.1 Key Terms Created By Megan Atha crossword puzzle
Across
  1. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
  2. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
  3. pathway to direct products to consumers
  4. involves one or more intermediaries
Down
  1. the four main elements of marketing, product, price, place and promotion
  2. a strategy to build customer relations
  3. occurs when goods or services are sold from the producer directly to the consumer
  4. a group of customers who share common wants and needs

8 Clues: involves one or more intermediaries • a strategy to build customer relations • pathway to direct products to consumers • a group of customers who share common wants and needs • the four main elements of marketing, product, price, place and promotion • occurs when goods or services are sold from the producer directly to the consumer • ...

chapter 13.1 key terms created by: Priscilla Buffington 2014-01-10

chapter 13.1 key terms created by: Priscilla Buffington crossword puzzle
Across
  1. group of consumers who share common wants and needs
  2. to build and maintain relationships with their customers
  3. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
Down
  1. occurs when goods or services are sold from the producer directly to the customer
  2. consist of 4 basic marketing skills
  3. pathway to direct products to consumers
  4. involves one or more intermediaries
  5. process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers

8 Clues: consist of 4 basic marketing skills • involves one or more intermediaries • pathway to direct products to consumers • group of consumers who share common wants and needs • to build and maintain relationships with their customers • occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by Tori Snook 2015-01-09

Chapter 13.1 Key Terms Created by Tori Snook crossword puzzle
Across
  1. Invloves one or more intermediaries
  2. Consists of 4 basic marketing strategies: product, place, price, and promotion
  3. A pathway to direct products to consumers
  4. Occurs when goods or services are sold from the producer directly to the customer
Down
  1. Used to build and maintain relationships with their customers
  2. The process of creating, promoting, and presenting a product or service to meet the wants and needs of customers
  3. A group of customers who share common wants ans needs
  4. The point at which revenues equal total costs and expenses of developing and offering a product or service

8 Clues: Invloves one or more intermediaries • A pathway to direct products to consumers • A group of customers who share common wants ans needs • Used to build and maintain relationships with their customers • Consists of 4 basic marketing strategies: product, place, price, and promotion • Occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: Sydney Berman 2015-01-09

Chapter 13.1 Key Terms Created by: Sydney Berman crossword puzzle
Across
  1. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
  2. The point at which total revenues, or sales, equal costs and expenses of developing and offering a product or service.
  3. Involves one or more intermediaries.
  4. Consists of for basic marketing strategies: product, place, price, and promotion.
  5. A pathway to direct products to consumers.
Down
  1. To build and maintain relationships with their customers.
  2. A group of customers who share common wants and needs.
  3. Occurs when goods or services are sold from the producer directly to the customer.

8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • A group of customers who share common wants and needs. • To build and maintain relationships with their customers. • Consists of for basic marketing strategies: product, place, price, and promotion. • ...

13.1 Key Terms Created by: Brett Kleber 2016-01-05

13.1 Key Terms Created by: Brett Kleber crossword puzzle
Across
  1. Involves one or more intermediaries.
  2. A group of customers who share common wants and needs
  3. A pathway to direct products to consumers.
  4. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Down
  1. Consists of four basic marketing strategies.
  2. To build and maintain relationships with their customers.
  3. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
  4. When goods or services are sold from the producer directly to the customer.

8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • Consists of four basic marketing strategies. • A group of customers who share common wants and needs • To build and maintain relationships with their customers. • When goods or services are sold from the producer directly to the customer. • ...

Marketing crossword 2025-07-22

Marketing crossword crossword puzzle
Across
  1. A company that sells similar products and fights for the same customers.
  2. A plan of action to achieve marketing goals.
Down
  1. The process of creating a unique image or name for a product in consumers’ minds.
  2. A deep understanding of customer behavior or market trends.
  3. How much people want a product or service.
  4. A small, specific market segment for a particular product or service.
  5. A customer’s ongoing preference to buy from the same brand or business.
  6. A place or area where buying and selling happens; also refers to the demand for a product.

8 Clues: How much people want a product or service. • A plan of action to achieve marketing goals. • A deep understanding of customer behavior or market trends. • A small, specific market segment for a particular product or service. • A customer’s ongoing preference to buy from the same brand or business. • ...

Unit 8.01-8.04 2016-02-02

Unit 8.01-8.04 crossword puzzle
Across
  1. contest,games,sweepstakes, or rebates used to increase sales
  2. includes television and radio advertising
  3. the agencies or means used by a company to convey an advertising message
  4. A type of advertising directed to a targeted group of prospects and customers rather than to a mass audience
  5. customers can examine and handle these products without help of a salesperson
  6. involves using a brand-name product in a tv show, movie, or commercial
  7. awards given to dealers and salespeople who exceed their sales quota
  8. activities designed to increase sales of a product
  9. designed to create support from manufacturers, wholesalers, and retailers
  10. all the communications used to stimulate sales other than advertising or personal selling
  11. inexpensive, useful items with a company's name or logo
Down
  1. way products are presented to a customer
  2. All the visual and artistic elements used to present a product to the customer
  3. any non-personal form of communication designed to inform, persuade, or remind customers about a good or service
  4. includes all physical elements used to present an image of the business to the customer
  5. used to increase sales of a business and its products
  6. occurs when a manufacturer helps a retailer pay for advertising costs
  7. cash premiums paid to retailers to help with cost or restocking a new product
  8. activities between two companies who combine efforts and resources to create additional sales
  9. communications or activities used to stimulate sales, create awareness of new product, or to create goodwill for the business
  10. includes the use of email and the world wide web to promote products
  11. the way floor space is allocated for selling, storage, personnel, and customers
  12. best for merchandise that is fragile or requires security
  13. Any form of communication business uses to inform, remind, or persuade customers to purchase products and improve its public image
  14. the exterior design of the store

25 Clues: the exterior design of the store • way products are presented to a customer • includes television and radio advertising • activities designed to increase sales of a product • used to increase sales of a business and its products • inexpensive, useful items with a company's name or logo • best for merchandise that is fragile or requires security • ...

ASPEN Terminology 2023-11-20

ASPEN Terminology crossword puzzle
Across
  1. A person who applies or provides eligibility information on behalf of a customer.
  2. The duration of time for which benefits are received.
  3. A unique number assigned to each new ASPEN application or application request.
  4. A nine-digit number issued by the Internal Review Service for banking, tax filing, and other business purposes.
  5. Information entered in _____ is used for Eligibility Determination and Benefit Calculations.
  6. A grouping of individuals in a case based on the programs they have requested, their relationships to each other, and their non-financial, income, asset, and expense information.
  7. Displays the condition of the case such as Active, Pending, Approved, Denied or Closed.
  8. The interaction and communication between ASPEN and other systems used in case maintenance.
  9. The location that images of the scanned documents will be found in ASPEN
  10. The ASPEN function that manages the process of creating, sending, and tracking customer _____, including notices, forms, referrals, and information letters.
  11. Identification of a specific type of assistance within a program.
  12. A grouping of all individuals who live together in a single household and the Categories of Eligibility they are requesting.
Down
  1. Indicates individuals who are actively in the household. This does not mean they are receiving benefits.
  2. A unique number assigned to each ASPEN customer at conversion or after the person passes File Clearance.
  3. An application status indicating the application has already been withdrawn, cancelled or _____.
  4. Responsible for medical eligibility determinations for General Assistance (GA).
  5. ______ is used to perform an action on an existing application (such as beginning Intake) or a case (such as Add a Program or Recertification).
  6. The action being taken on a case using Data Collection. For example Intake, Recertification, or Case Change.
  7. The process by which ASPEN uses the information obtained in Data Collection and the Decisions Tables to pend, pass, or fail an EDG.
  8. The name of the head of household for the case.

20 Clues: The name of the head of household for the case. • The duration of time for which benefits are received. • Identification of a specific type of assistance within a program. • The location that images of the scanned documents will be found in ASPEN • A unique number assigned to each new ASPEN application or application request. • ...

Bookkeeping Test 2022-01-25

Bookkeeping Test crossword puzzle
Across
  1. credit entry made on an account to decrease a balance owed to the medical office
  2. a payment subtracted from existing balance
  3. occurs when the amount paid is less than the total due
  4. a reporting system to see who has not paid on his or her account
  5. anything owned that has exchange value
  6. occurs when the amount paid is greater than was due
  7. when a customer does not pay the business within the terms specified and is sometimes submitted to a collections agency
  8. a charge added to existing balance
  9. the history of patient services, service charges and descriptions, applied payments and adjustments, and remaining balances
Down
  1. a smaller amount of cash available for small business expenses
  2. the amount of money owed on an account
  3. money placed into a bank for safe keeping
  4. the total amounts owed by the practice to suppliers and other service providers
  5. proof of a financial transaction
  6. a record of an account sent to the account holder
  7. anything to which a person is liable, responsible, legally bound
  8. form used for recording all daily financial transactions of charges made and payments received
  9. the transfer of information from one record to another

18 Clues: proof of a financial transaction • a charge added to existing balance • the amount of money owed on an account • anything owned that has exchange value • money placed into a bank for safe keeping • a payment subtracted from existing balance • a record of an account sent to the account holder • occurs when the amount paid is greater than was due • ...

ESB Domain 3 2024-01-17

ESB Domain 3 crossword puzzle
Across
  1. Earliest version of a product that works
  2. Describes how well a product serves it purpose, functionality and ease of use
  3. When gathering customer opinions you may give them one of these
  4. How a company gets its products to customers
  5. Primary benefit of building your own software
  6. has less upfront costs than buying equipment but costs more in the long run
  7. This type of distribution has several intermediaries who buy/sell the product before it reaches the end user
  8. Sales volume is high and continues to grow
Down
  1. Trying to increase profit by improving processes or substituting expensive components for cheaper ones
  2. Standards set to maintain consistent quality when manufacturing a product and to ensure a product meets industry or legal requirements
  3. This type of Quality Control can be set by a government or regulatory agency
  4. This type of Quality Control is set for the business by the business itself
  5. Type of service where you do not have control over the software and must pay a subscription\
  6. This type of distribution has the manufacturer sell and deliver product directly to the customer

14 Clues: Earliest version of a product that works • Sales volume is high and continues to grow • How a company gets its products to customers • Primary benefit of building your own software • When gathering customer opinions you may give them one of these • This type of Quality Control is set for the business by the business itself • ...

Tough times don't last. Tough teams do! 2024-07-23

Tough times don't last. Tough teams do! crossword puzzle
Across
  1. 1 of the focus topics of strategy26 is Service "..."
  2. Since September 2023, we received 115 requests to get access to our "…" scores
  3. By the end of 2024, we want to improve the Order-to-Cash performance by "…" the performed services to our clients faster. This in turn supports a speedy cash collection.
  4. Keep your team "…" and happy
  5. We need to shorten "…" terms for customers in order to improve the company liquidity
  6. This branch managed to increase the Gross Profit by 7 % (GP performance vs. budget)
  7. Make every "…" count.
Down
  1. Who said " Do something now. If not you, who? If not here, where? If not now, when?"
  2. By the end of 2024, we want to hold weekly and monthly "…" in all departments across the Group (i.e., OPS, Customer Care, BUs, Staff Units)
  3. 34 of our customers already require "…" Reporting on a monthly base
  4. Don’t panic - "…"!
  5. By the end of 2024, we want to have a weekly and monthly operative closing as well as a monthly "…" closing
  6. 1 of the focus topics of strategy26 is "…" Reduction
  7. 1 of the focus topics of strategy26 is "…" Orientation

14 Clues: Don’t panic - "…"! • Make every "…" count. • Keep your team "…" and happy • 1 of the focus topics of strategy26 is Service "..." • 1 of the focus topics of strategy26 is "…" Reduction • 1 of the focus topics of strategy26 is "…" Orientation • 34 of our customers already require "…" Reporting on a monthly base • ...

Principles of Economics 2024-09-21

Principles of Economics crossword puzzle
Across
  1. Property of distributing economic prosperity uniformly among the members of society.
  2. A repeat buyer dedicated to a specific brand or service
  3. Study of how resource distribution impacts societal well-being
  4. The impact of one person’s actions on the well-being of a bystander.
  5. Customers that are much less likely to make a purchase
  6. Needs-driven buyer
  7. The amount of goods and services produced from each hour of a worker’s time.
  8. Action or Habits of consumers
  9. Shoppers making unplanned purchases
  10. Consumers based on interest and lifestyle.
  11. A person who buys products for their own use
  12. Something that induces a person to act, i.e. the prospect of a reward or punishment.
  13. Is the buyer’s willingness to pay for a good minus the amount the buyer actually pays for it.
  14. Consumers who buy products via Internet
  15. Item for sale
  16. Is the amount a seller for a good minus the seller’s cost.
  17. One who creates goods or services
  18. Deal seekers looking for the best discounts
Down
  1. Is the property of a resource allocation of maximizing the total surplus received by all members of society.
  2. An economy that allocates resources through the decentralized decisions of many firms households as they interact in markets for goods and services
  3. Increases in the general level of prices.
  4. Can be easy to access or use
  5. Study of how people make decisions.
  6. Careful buyer who researches before purchasing
  7. Study of how society manages its scarce resources.
  8. A curve that shows the short-run tradeoff between inflation and unemployment.
  9. Buyer of goods or services
  10. Best way to organize economic activity.
  11. Inflation and economic uncertainties can make it difficult for consumers to afford basic necessities and maintain their desired lifestyle.
  12. Comes from the Greek word for “one who manages a household”.

30 Clues: Item for sale • Needs-driven buyer • Buyer of goods or services • Can be easy to access or use • Action or Habits of consumers • One who creates goods or services • Study of how people make decisions. • Shoppers making unplanned purchases • Best way to organize economic activity. • Consumers who buy products via Internet • Increases in the general level of prices. • ...

Negotiation Activities 2013-05-06

Negotiation Activities crossword puzzle
Across
  1. The most important practise while negotiating.
  2. First response to an irrate customer.
  3. The customer wants an HD receiver for free.
  4. The customer has recently purhased a new HD TV and they only have 1 NAV401.
  5. The customer says the movie package is too expensive.
  6. When making an offer, leave room to _______________.
Down
  1. Tool used to build value on the shipping cost.
  2. In negotiation you must imagine the situation from the customers ______________.
  3. When negotiating never start with your ___________ offer.
  4. The customer demands a free month for being with Shaw Direct a long time.
  5. The customer does not want to pay for the 630 upfront.
  6. In negotiation we must __________ both the customer needs and the business needs.

12 Clues: First response to an irrate customer. • The customer wants an HD receiver for free. • Tool used to build value on the shipping cost. • The most important practise while negotiating. • When making an offer, leave room to _______________. • The customer says the movie package is too expensive. • The customer does not want to pay for the 630 upfront. • ...

credit 2013-05-07

credit crossword puzzle
Across
  1. a resposible attitude toward living up to agreements.
  2. pledged to assure repayment to loan
  3. available to charge customers whereby purchaswa are not billed to customer till later
  4. credit/ana agreement to have service performed now and pay later.
  5. charge/the intrest you pay for the use of credit
  6. sharks/unlicensed lenders who charge illegakky high intrest rates
  7. property you posess that is worth more than your debts
Down
  1. report/is a written statement of costumers credit history
  2. a loan for a specific amount that must be repaid, in full,including finance charges, by the stated due date.
  3. law/set maxium intrest rates that may be charged for loans
  4. agreement to lend the borrower an amount up to a stated limit.
  5. legal business that makes high-intrest loans based on the value of personal possesions pledge as colletral
  6. precentage rate-the cost of credit, expressed by a yearly percetage
  7. of credit/a sudden need for cash can be sloved by this

14 Clues: pledged to assure repayment to loan • charge/the intrest you pay for the use of credit • a resposible attitude toward living up to agreements. • property you posess that is worth more than your debts • of credit/a sudden need for cash can be sloved by this • report/is a written statement of costumers credit history • ...

Emory Radiology Crossword 2020-05-11

Emory Radiology Crossword crossword puzzle
Across
  1. Number of Medical Imaging Program graduates in 2019
  2. Name of the RLA team whose project focused on patient education and communcation
  3. Faculty member who received the RSNA Research Seed Grant in 2017
  4. Required training program re-launched in 2018 that focuses on providing excellent customer service
  5. This process is all about seeing and eliminating waste
  6. This clinical division works with sports medicine to provide diagnostic and treatment care to Atlanta's professional sports teams
  7. 2019 Fellow of the Year
Down
  1. Winner of the 2019 Emory University Creativity and Arts award
  2. Staff member who won the Outstanding Service in Support of Mission Award in 2017
  3. Theme of the Radiology Annual Advanced Practice Provider’s Annual Retreat
  4. Faculty member invited to the Netherlands to take part in the opposition committee at a public defense
  5. Number of first-year residents for the 2019-2020 academic year
  6. Graduating resident who won the Patrick Mullen Memorial Award in 2019
  7. Residency track that consists of three main components: Small Group Series, Practicum, and Capstone Project

14 Clues: 2019 Fellow of the Year • Number of Medical Imaging Program graduates in 2019 • This process is all about seeing and eliminating waste • Winner of the 2019 Emory University Creativity and Arts award • Number of first-year residents for the 2019-2020 academic year • Faculty member who received the RSNA Research Seed Grant in 2017 • ...

Distribution Channel and how to manage money 2022-11-09

Distribution Channel and how to manage money crossword puzzle
Across
  1. ________________ decisions shows the characteristic of the workers.
  2. A chain of businesses through which a good or service passes until it reaches the end _______________
  3. Support provided to a customer after the product or service has already been purchased
  4. Produce the goods, using machines, raw materials, and labor.
  5. A store having separate sections for a wide variety of goods
  6. _________________ decision shows how much will I charge and where will I buy my supplies.
  7. A large ______________ store selling apparel and home furnishings at a discount.
Down
  1. Any store that sells a ____________ product or product line.
  2. Easy to get or to _____________
  3. It is one of the decision in managing money especially which involve the court.
  4. Ahmad need to consider ______________ decision before he purchase plastic shopping bag from the supermarket.
  5. Agreement between parties settling what each gives or receives in a transaction between them
  6. sell the goods in small quantities to the end-user at a higher price.
  7. P_________________ is a unique characteristic of a worker.

14 Clues: Easy to get or to _____________ • P_________________ is a unique characteristic of a worker. • Any store that sells a ____________ product or product line. • Produce the goods, using machines, raw materials, and labor. • A store having separate sections for a wide variety of goods • ________________ decisions shows the characteristic of the workers. • ...

ISO 9000 definitions 2022-07-24

ISO 9000 definitions crossword puzzle
Across
  1. Meaningful data
  2. Ability to trace the history, application or location of an object
  3. Output of an organization with at least one activity necessarily performed between the organization and the customer
  4. Ability to apply konwledge and skills to achieve intended results
  5. Plan to achieve a long-term or overall objective
Down
  1. Expression of dissatisfaction made to an organization, related to its product or service, or the complaints-handling process itself, where a response or a resolution is explicitly or implicitly expected
  2. Effect of uncertainty
  3. Coordinated activities to direct and control an organization
  4. Degree to which a set of inherent characteristics of an object fulfils requirements
  5. Confirmation, through the provision of objective evidence, that the requirements for a specific intended use or application have been fulfilled
  6. Systematic, independant and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled
  7. Activity to enhance performance
  8. System of facilities, equipment and services needed for the operation of an organization
  9. Fulfillment of a requirement

14 Clues: Meaningful data • Effect of uncertainty • Fulfillment of a requirement • Activity to enhance performance • Plan to achieve a long-term or overall objective • Coordinated activities to direct and control an organization • Ability to apply konwledge and skills to achieve intended results • Ability to trace the history, application or location of an object • ...

Distribution 2 2019-11-26

Distribution 2 crossword puzzle
Across
  1. This marketing system improves operating efficiency and marketing effectiveness
  2. This means the channel system reduces large quantities into consumer acceptable lot sizes
  3. FMCG companies use these distribution channels
  4. Bata and Bombay Dyeing are examples of _________Vertical Marketing System
  5. This channel performs after sales service
Down
  1. channel This distribution is suitable if unrelated products are to be sold in same market such as chocolates and baby products like Nestle
  2. A channel partner who stocks and sells a company’s product without buying them
  3. In a _____driven channel the manufacturer produces and tries to reach the product directly to his consumers.
  4. Distribution ___________defines the extent of time, place and possession utility which the customer can expect out of the channel network
  5. Distribution ___________guidelines include the System for redressal of complaints
  6. bring buyer and seller together

11 Clues: bring buyer and seller together • This channel performs after sales service • FMCG companies use these distribution channels • Bata and Bombay Dyeing are examples of _________Vertical Marketing System • A channel partner who stocks and sells a company’s product without buying them • This marketing system improves operating efficiency and marketing effectiveness • ...

Chapter 3 Vocabulary 2021-09-28

Chapter 3 Vocabulary crossword puzzle
Across
  1. A proposal to provide a good or service.
  2. an order to remove or repair unsafe products in the market.
  3. contract to rent something.
  4. A legally binding agreement between two or more people or businesses.
  5. law- regulates how contracts are written, executed, and enforced.
Down
  1. Something of value must be promised in return
  2. All parties involved must agree to the terms of the contract.
  3. of contract- when one or more parties do not follow the agreed terms of a contract without having a legitimate reason.
  4. contract- The terms of employment between a business and an employee.
  5. A person is legally able to enter into a binding agreement.
  6. and service contracts- list the goods or services provided by a business and the price the customer pays in exchange.

11 Clues: contract to rent something. • A proposal to provide a good or service. • Something of value must be promised in return • an order to remove or repair unsafe products in the market. • A person is legally able to enter into a binding agreement. • All parties involved must agree to the terms of the contract. • ...

Asad Kibria 2025-03-08

Asad Kibria crossword puzzle
Across
  1. cloud service providers Alibaba
  2. When a company delivers cloud services to their own employees through the use of virtualization technologies
  3. virtual machine running in a hypervisor
  4. switch in the host’s hypervisor Connects the vNICs to a network
  5. also called “hosted infrastructure”, it allows a company to use storage or entire virtual serversPaaS also called “hosted platform and is similar to SaaS but customer develops applications with the service provider’s tool and infrastructure
  6. physical machine running a hypervisor
Down
  1. computing is a networking model in which data, applications, and processing power are managed by servers on the Internet
  2. the most common PaaS products
  3. Measures Maintain good monitoring and analysis techniques.
  4. cloud services Cloud services delivered by a third-party provider
  5. also called “hosted applications or on-demand applications”

11 Clues: the most common PaaS products • cloud service providers Alibaba • physical machine running a hypervisor • virtual machine running in a hypervisor • Measures Maintain good monitoring and analysis techniques. • also called “hosted applications or on-demand applications” • switch in the host’s hypervisor Connects the vNICs to a network • ...

Alexander Wells - Page 5 2023-10-09

Alexander Wells - Page 5 crossword puzzle
Across
  1. Work that requires fewer hours than a full-time position and hour quantity may vary. It may be eligible for some benefit.
  2. The process of the customer taking previously purchased merchandise back to the retailer to receive a refund in the original form of payment, and exchange for another item or a store credit.
  3. Information learned and used to help customers understand how pra product or service will meet their needs. It Includes knowing the features, benefits, functions, uses and required support for products and/or services.
  4. Brands that are associated with specific merchandise and may be offered at multiple retailers.
  5. customerservice The delivery of a positive, memorable experience is more than what the customer expected.
  6. Physical goods that are bought and sold, such as food, clothes and household items.
Down
  1. products developed by national or international manufacturers and then sold under another brand name that is available only at that retailers stores.
  2. a communication style refers to the way a person interacts with others. Someone who has a personal communication style typically values relationships, connecting with people and emotional language.
  3. for diversity The disposition to be respectful of differing opinions, lifestyles, background, customs, and individual differences.
  4. systems to track items sold, process sales, hold cash, and generate receipts.
  5. large companies with many retail locations, centralized business operations and their stock is not traded on the stock market. Privately-owned retailers include large chains such as Albertsons, Ashley Stewart and Belk.
  6. The term used when a person recommends a store or a salesperson based on their quality experiences.
  7. Barcodes that contain products or website information. In stores, a customer scans the QR code with a smartphone to access the data.
  8. A customer will views shopping as a fun occasion, rather than looking for specific merchandise or services. This customer's mindset focuses on adventure and leisure.
  9. The advantages that make a certain product a good choice for the consumer.

15 Clues: The advantages that make a certain product a good choice for the consumer. • systems to track items sold, process sales, hold cash, and generate receipts. • Physical goods that are bought and sold, such as food, clothes and household items. • Brands that are associated with specific merchandise and may be offered at multiple retailers. • ...

Marketing Monthly Crossword 2014-10-06

Marketing Monthly Crossword crossword puzzle
Across
  1. / A leader willing to take risk and exercise initiative, amongst everything else.
  2. / Recent new Twitter feature that adds rich media and lead capture to Tweets.
  3. / Webmasters use this to inform a search engine their web pages are available for crawling.
  4. / The process of communicating the value of a product or service to customers, in order to sell that product or service.
  5. / Tool we use to discover which companies are visiting our landing pages.
  6. / Michael Porter's industry analysis theory.
  7. / Don't interrupt this type of marketing.
  8. / Extensive list of keywords which collectively add up to drive lots of search traffic.
Down
  1. / A simple measure of customer advocacy for a brand.
  2. / Large and complex sets of information.
  3. / Russian American strategic thinker happy to be boxed in.
  4. / Twitter tailored audiences enables this type of advertising.
  5. / Common Google Analytics naming used for referring website and type of referrer.
  6. / According to Hubspot "The best way to turn strangers into customers and promoters of your business"

14 Clues: / Large and complex sets of information. • / Don't interrupt this type of marketing. • / Michael Porter's industry analysis theory. • / A simple measure of customer advocacy for a brand. • / Russian American strategic thinker happy to be boxed in. • / Twitter tailored audiences enables this type of advertising. • ...

Commerce 2022-11-02

Commerce crossword puzzle
Across
  1. What an individual gives up in order to satisfy a need or want
  2. Good pre-sales and after-sales service makes you feel you are valued customer.
  3. The buying and selling of goods and services between individuals and businesses.
  4. One that can be used many times
  5. Amount of money that households have available for spending and saving after income taxes have been accounted for.
  6. the standard of something as measured against other things of a similar kind
  7. items that are usually tangible.
  8. The variety of items people want cannot be fulfilled because resources are limited.
Down
  1. someone who creates and supplies goods or services
  2. The amount of money that is expected to pay for something. Consumers want the best value for their money.
  3. Pay back.
  4. Its actual value of goods.
  5. The business of drawing people's attention to a good or service.
  6. The process of exploring, creating, and delivering value to meet the needs of customers.

14 Clues: Pay back. • Its actual value of goods. • One that can be used many times • items that are usually tangible. • someone who creates and supplies goods or services • What an individual gives up in order to satisfy a need or want • The business of drawing people's attention to a good or service. • the standard of something as measured against other things of a similar kind • ...

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. 2023-12-26

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. crossword puzzle
Across
  1. Image and video analysis AI service
  2. Elastic Block Store for persistent storage.
  3. Petabyte-scale data transport solution.
  4. AWS Organizations for managing multiple accounts
  5. voice to text generator
  6. AWS monitoring and management service.
  7. Simple virtual servers for small projects
  8. DDoS protection service for applications
  9. Scalable domain name system (DNS) service.
  10. AWS service for easy application deployment
  11. Isolated location within an AWS Region
  12. Virtual Private Cloud for isolated network environments.
  13. Simple Storage Service for cloud storage.
  14. AWS content delivery network service
  15. AWS tool for cost analysis.
  16. Serverless compute service for event-driven functions
Down
  1. High-performance managed relational database service.
  2. Distinct global geographic locations for AWS
  3. Exabyte-scale data transfer service.
  4. Relational Database Service for managed databases
  5. Web-based AWS service management interface
  6. Fully managed petabyte-scale data warehouse.
  7. Elastic Container Service for containerized application management
  8. Identity and Access Management individual account.
  9. Tools for managing AWS cost limits
  10. AI-powered security service for data protection
  11. low cost long term data archival service
  12. AWS service for querying data using SQL.
  13. AWS service for tracking API activity.
  14. Web Application Firewall for enhanced web security.
  15. Security assessment service for applications
  16. Threat detection service for AWS resources
  17. AWS business intelligence data visualization tool.
  18. Elastic Compute Cloud for scalable computing
  19. AWS service for best practice recommendations
  20. access control rules for AWS resources
  21. AWS content delivery network node

37 Clues: voice to text generator • AWS tool for cost analysis. • AWS content delivery network node • Tools for managing AWS cost limits • Image and video analysis AI service • Exabyte-scale data transfer service. • AWS content delivery network service • AWS service for tracking API activity. • AWS monitoring and management service. • Isolated location within an AWS Region • ...

Auto Tech2 ch1&2 terms 2022-08-15

Auto Tech2 ch1&2 terms crossword puzzle
Across
  1. A retail customer service representative that finds the correct parts for automotive technicians.
  2. An artist that specializes in new automotive design sketches and models.
  3. A person who makes a living diagnosing, servicing, and repairing cars, vans, and light trucks.
  4. A representative that prepares work orders for vehicles that are entering the shop for repair or service.
  5. a group of related parts and assemblies that performs a specific function.
  6. The ___________ and lubrication systems are designed to prevent engine damage and wear.
  7. A set of fitted parts designed to complete a specific function.
  8. The frame and body are the two largest sections or parts of a motor vehicle.
Down
  1. The ____________, steering and brake systems are the moveable parts of the chassis.
  2. The ________ system introduces the correct amount of fuel into the engine for efficient combustion.
  3. Provides the energy to propel the vehicle and operate other vehicle systems.
  4. transfers turning force from the engine crankshaft to the drive wheels
  5. the smallest removable item on a car.
  6. Designs new automotive systems or parts

14 Clues: the smallest removable item on a car. • Designs new automotive systems or parts • A set of fitted parts designed to complete a specific function. • transfers turning force from the engine crankshaft to the drive wheels • An artist that specializes in new automotive design sketches and models. • ...

New Product or Service design development 2013-11-25

New Product or Service design development crossword puzzle
Across
  1. services requiring time, expertise, skill and effort
  2. an essential task for a business to maintain its profit
  3. the degree of excellence of something
  4. involved in the process of distribution
  5. dependability
  6. a person that purchases products fro personal use
Down
  1. a thing or person that is the result of an action or process
  2. a product before its final stage
  3. the action of doing work or helping someone
  4. the quality of being suited to serve a purpose well; practicality
  5. the way in which something is shared over a large area
  6. research aimed at a specific targeted audience
  7. services that make the customer feel good
  8. the fact or process of losing something
  9. a financial gain

15 Clues: dependability • a financial gain • a product before its final stage • the degree of excellence of something • involved in the process of distribution • the fact or process of losing something • services that make the customer feel good • the action of doing work or helping someone • research aimed at a specific targeted audience • ...

Starting an Agile Program 2023-07-14

Starting an Agile Program crossword puzzle
Across
  1. Ceremony in which we show our work from a Sprint.
  2. Who will be doing the work?
  3. A container of work spanning multiple Sprints.
  4. Where we discuss what will be done in a Sprint.
  5. A slice of functionality to be done in a Sprint.
  6. Is this actually worth doing?
  7. Jira Story Board Prefix for Commercial Portal team
  8. The most current SAFe version.
Down
  1. Not where we're going, but how we will get there.
  2. A Product ______ is team-facing.
  3. Where all the team's work can be found.
  4. How we estimate our work
  5. A Product _____ is customer-facing.
  6. Where are we going with this product/service?
  7. A body of work spanning multiple PIs.

15 Clues: How we estimate our work • Who will be doing the work? • Is this actually worth doing? • The most current SAFe version. • A Product ______ is team-facing. • A Product _____ is customer-facing. • A body of work spanning multiple PIs. • Where all the team's work can be found. • Where are we going with this product/service? • A container of work spanning multiple Sprints. • ...

Spending 2019-08-30

Spending crossword puzzle
Across
  1. item
  2. half-price
  3. purchase
  4. discount
  5. consumer
  6. receipt
  7. price
  8. bill
Down
  1. total
  2. purchaser
  3. customer
  4. offer
  5. sale
  6. deal
  7. bargain

15 Clues: item • sale • deal • bill • total • offer • price • bargain • receipt • customer • purchase • discount • consumer • purchaser • half-price

March Newsletter 2024-02-29

March Newsletter crossword puzzle
Across
  1. Our director of Customer Service
  2. Training is now directly on this site for districts
  3. One of our cultural pillars
  4. Proposals team now falls under this department
  5. Our newest Project Manager IV
  6. What is our newest state to open?
  7. Our new call center is located here
Down
  1. Our operating principle - when in doubt
  2. The best day in March
  3. Who wrote School BUSRide: Modernizing Safe Student Transportation?
  4. Drivers must select this when starting their trip
  5. Latest Rhapsody release now displays ____ in the VIP app
  6. Another acronym for summer school
  7. new calculator rolled out to Ops for calculating temporary increases in driver pay
  8. EverDriven Make a Difference Award nominations for this quarter are due which month?

15 Clues: The best day in March • One of our cultural pillars • Our newest Project Manager IV • Our director of Customer Service • What is our newest state to open? • Another acronym for summer school • Our new call center is located here • Our operating principle - when in doubt • Proposals team now falls under this department • Drivers must select this when starting their trip • ...

Negotiation Skills 2013-05-06

Negotiation Skills crossword puzzle
Across
  1. In negotiation you must imagine the situation from the customers ______________.
  2. In negotiation we must __________ both the customer needs and the business needs.
  3. First response to an irrate customer.
  4. When making an offer, leave room to _______________.
  5. The most important practise while negotiating.
  6. The customer wants an HD receiver for free.
Down
  1. The customer has recently purhased a new HD TV and they only have 1 NAV401.
  2. Tool used to build value on the shipping cost.
  3. When negotiating never start with your ___________ answer.
  4. The customer does not want to pay for the 630 upfront.
  5. The customer demands a free month for being with Shaw Direct a long time.
  6. The customer says the movie package is too expensive.

12 Clues: First response to an irrate customer. • The customer wants an HD receiver for free. • Tool used to build value on the shipping cost. • The most important practise while negotiating. • When making an offer, leave room to _______________. • The customer says the movie package is too expensive. • The customer does not want to pay for the 630 upfront. • ...

LESSON 10 VOCABULARY QUIZ 2021-10-07

LESSON 10 VOCABULARY QUIZ crossword puzzle
Across
  1. to ask for something to be made, supplied, or delivered, especially in a restaurant or shop
  2. a style of cooking
  3. necessary or of great value
  4. Give yourself a .......... and get some rest
  5. a number of different types of things, esp. ones in the same general category
Down
  1. to ask an amount of money for something, especially a service or activity
  2. a person who buys goods or a service
  3. a meal cooked and bought at a shop or restaurant but taken somewhere else, often home
  4. following or belonging to the customs or ways of behaving that have continued in a group of people or society for a long time without changing

9 Clues: a style of cooking • necessary or of great value • a person who buys goods or a service • Give yourself a .......... and get some rest • to ask an amount of money for something, especially a service or activity • a number of different types of things, esp. ones in the same general category • ...

Fun Day At Work 2022-01-25

Fun Day At Work crossword puzzle
Across
  1. Tool available to research information to provide an effective resolution for their call.
  2. Existing EBB customers will be required to opt into the ACP through the Spectrum.net portal
  3. Spectrum TV Basic+Spectrum TV Expanded Total = 125+ channels
  4. Option available to customers in order to authenticate their account without a bill or security information.
  5. Package code to remove when adding Cable services
  6. This article contains details for permanent closures and newly opened Spectrum Stores for the current month.
  7. code needed to mail out a new modem.
Down
  1. Service address that needs to be changed through Unified Case Management Process
  2. provides general offer business rules and links to the articles for the specific offers available. The offer articles provide specific offer details, such as availability and business rules.
  3. Support page to know when and where to transfer the customer for a needed specialist.
  4. Standard rate for services allowing customer to choose 15 of their own channels from the list.

11 Clues: code needed to mail out a new modem. • Package code to remove when adding Cable services • Spectrum TV Basic+Spectrum TV Expanded Total = 125+ channels • Service address that needs to be changed through Unified Case Management Process • Support page to know when and where to transfer the customer for a needed specialist. • ...

Direct Sales - Crossword 2024-10-01

Direct Sales - Crossword crossword puzzle
Across
  1. The direct sale of products or services from a business to a customer.
  2. The practice of selling related products or services to an existing service.
  3. A direct selling business that uses parties to market and sell products.
  4. A legal entity representing an association of legal people, whether natural, juridical or a mixture of both, with a specific objective.
  5. A strategic plan that outlines how a company will create, deliver, and capture value.
Down
  1. An article or substance that is manufactured of refined for sale.
  2. A potential customer who is interested in a company's products or services.
  3. The ability to clearly and effectively communicate with potential customers.
  4. A business model where a company sells products directly to the buyer without using a middleman.
  5. A direct sales tactic where a company calls customers to increase sales.
  6. A person who purchases goods and services for personal use.

11 Clues: A person who purchases goods and services for personal use. • An article or substance that is manufactured of refined for sale. • The direct sale of products or services from a business to a customer. • A direct sales tactic where a company calls customers to increase sales. • A direct selling business that uses parties to market and sell products. • ...

Customer Week 2020-10-02

Customer Week crossword puzzle
Across
  1. Pet links and Information site
  2. 24 hour veterinarian assistance
  3. To be the most trusted, most caring and most customer-focused protection company
  4. our busiest time of the year
  5. Nationwide associate perks
  6. Nationwide chief pet officer
Down
  1. Spell Dom's last name
  2. Quarterly Pet newsletter
  3. Our new policy information engine, currently being used for AZ Whole Pet policies only
  4. EVP chief customer officer
  5. Member can receive this gift card in 47 states if they refer a member to us
  6. 12th annual award for the most unique policy claim each year
  7. Nationwide formally known as
  8. Replaced Blue Pumpkin

14 Clues: Spell Dom's last name • Replaced Blue Pumpkin • Quarterly Pet newsletter • EVP chief customer officer • Nationwide associate perks • Nationwide formally known as • our busiest time of the year • Nationwide chief pet officer • Pet links and Information site • 24 hour veterinarian assistance • 12th annual award for the most unique policy claim each year • ...

Entrepreneurship 2025-11-07

Entrepreneurship crossword puzzle
Across
  1. Total income generated by a business
  2. Information from users to improve a product or service
  3. A plan to achieve long-term goals
  4. A favorable situation to achieve success
  5. The money earned after expenses
  6. Providing money to help a business expand
  7. Collaborating effectively with others
  8. Promoting and selling products or services
  9. Setting goals and outlining steps to reach them
  10. Willingness to face uncertainty for reward
  11. The drive that pushes entrepreneurs forward
  12. The person or group who buys or uses your product
  13. Specific targets an entrepreneur aims to reach
  14. Achieving desired goals and objectives
Down
  1. A person who starts and runs a business
  2. Thinking of new and original ideas
  3. Expansion in size, revenue, or impact
  4. The item or service a business offers
  5. Organizing and coordinating business activities
  6. A cooperative relationship between businesses or people
  7. Creating a unique identity for a business
  8. Guiding a team toward a shared vision
  9. Building useful professional connections
  10. Turning ideas into valuable products or services
  11. Financial support for a startup or project
  12. A new business aiming for rapid growth
  13. A clear idea of the future direction of a company
  14. The ability of a business to grow efficiently

28 Clues: The money earned after expenses • A plan to achieve long-term goals • Thinking of new and original ideas • Total income generated by a business • Expansion in size, revenue, or impact • The item or service a business offers • Guiding a team toward a shared vision • Collaborating effectively with others • A new business aiming for rapid growth • ...

SAP/SOE/SF - ACRONYM WORD SEARCH 2022-04-23

SAP/SOE/SF - ACRONYM WORD SEARCH crossword puzzle
Across
  1. Which tab in Teams Chat would you use to search and view previously posted downloadable information?
  2. SAP Log On Code "020" is for what Service?
  3. What is the program you use to place an order?
  4. Arizona has a currently winning basketball team by the name of the Phoenix ____?
  5. Which SAP code would you use to Pay an Invoice with a Credit Card "ZZFI_*****"?
  6. When using code ME23N in SAP, you can display ________ order?
  7. When placing an order what does "SDS" stand for, ______ Data Sheets?
  8. How do you spell our Team Leader's Last Name? (Try this without looking it up)
  9. Which website would you use to search for items that are affiliated with "The One's Who Get It Done" www.________.com?
  10. Which code in SAP would you use to confirm a customer has the proper certification to purchase refrigerant?
  11. What is the name of the location we are having our 1st team gathering on 4/30/22 The ______ Hall?
  12. which program would you use to confirm your daily schedule?
Down
  1. What is the program you use to initially capture the interaction on every call?
  2. Which program would you use to Convert a Special Sourcing Quote into an Order?
  3. Which Team is Grainger's GREATEST weekend team, Saturday __________?
  4. What tab in the Teams Chat would you use to join a team huddle?
  5. Which Specialized Team would you reach out to when tracking items that are to be shipped from the Supplier, Third _____ or Sourcing Team?
  6. Which tab in Teams Chat would you use to see the most recent interactions?
  7. When searching SalesForce Interactions, the first (3) search options are Interaction ID, _______ and Contact?
  8. Customer requests a special quote for an item Grainger does not carry is considered a ________ Quote?
  9. Which SAP code would you use to Convert a Special Sourcing Quote into an Order?

21 Clues: SAP Log On Code "020" is for what Service? • What is the program you use to place an order? • which program would you use to confirm your daily schedule? • When using code ME23N in SAP, you can display ________ order? • What tab in the Teams Chat would you use to join a team huddle? • Which Team is Grainger's GREATEST weekend team, Saturday __________? • ...

Chapter 3 BUSINESS PLAN 2024-10-20

Chapter 3 BUSINESS PLAN crossword puzzle
Across
  1. A component of a business plan that reviews what the business is and how it plans to generate profit.
  2. A formal statement that defines a company's goals and purpose.
  3. Assets required to create and deliver a business’s value proposition, including financial, physical, intellectual, or human resources.
  4. The section of a business plan that provides additional information such as resumes, blueprints, or photos.
  5. Financial technology that enhances financial services through innovations like data analytics, investment algorithms, and cybersecurity.
  6. A strategy that outlines how a business will generate revenue, including market analysis, competitive analysis, and target audience identification.
  7. Provides a brief overview of a company, including its name, location, function, and key details about its operations.
  8. A template used to sketch out key elements of a business, helping define its value propositions, customer segments, and more
  9. The essential actions required to deliver a value proposition to customers.
  10. A projection of expected sales and expenses, often including pro forma income statements, cash flow statements, and balance sheets.
  11. Categories of potential customers, defined by shared attributes and behaviors.
Down
  1. The income earned by a business through its activities.
  2. Strategies for maintaining connections with customers to meet their expectations and needs.
  3. External entities like suppliers or alliances that help a business reach its goals.
  4. The value a product or service provides to a customer segment, explaining why customers should choose a particular business.
  5. Analysis of the costs a business will incur, based on its key activities, resources, and partnerships.
  6. Details how a company will be organized, including procedures for operations, networking, accounting, and technology use.
  7. A plan that outlines how a business will obtain start-up capital, identify financing sources, and project future income, expenses, and cash flow.
  8. A strategic plan that guides entrepreneurs through the start-up process, helping them make realistic decisions about starting and operating a business.
  9. Methods through which a business delivers its products or services to customer segments.

20 Clues: The income earned by a business through its activities. • A formal statement that defines a company's goals and purpose. • The essential actions required to deliver a value proposition to customers. • Categories of potential customers, defined by shared attributes and behaviors. • ...

Business Chapter 11 Key Terminology Crossword 2024-10-24

Business Chapter 11 Key Terminology Crossword crossword puzzle
Across
  1. The laws and regulations that businesses must comply with.
  2. Ecological and environmental aspects that can influence business operations
  3. The societal influences that affect consumer preferences and behaviours.
  4. The ability of a business to adapt to changes in demand, production processes, or market conditions.
  5. The series of activities involved in taking the initial resources to providing the final product.
  6. The rate at which a business can produce goods or services, often a crucial factor in meeting customer demand and staying competitive.
  7. The acronym for the external influences on operational objectives and decisions.
  8. Describes the activities, decisions & responsibilities of the managing production & delivery of products & services.
  9. A change in this factor will effect demand for products and costs of producing them.
  10. The final products or services produced by a business as a result of the transformation process.
  11. The impact of technology on a business's operations.
  12. A process meaning a relatively high proportion of labour in the production is used compared to capital equipment.
  13. The reliability and consistency of a business's products or services, often measured by the ability to meet delivery schedules and fulfil customer expectations.
Down
  1. (BONUS) The name of Elon Musk's company which is incredibly 'boring'. {hint- its 3 words long)
  2. The series of operations and activities that convert inputs (raw materials, labour, etc.) into outputs (finished goods or services) in a business.
  3. A process that uses a relatively high proportion of capital equipment relative to labour.
  4. A superiority that a business possesses over its rival.
  5. The expenses incurred in the production of goods or services.
  6. The resources that are utilized in the production process, including raw materials, labour, machinery, and capital.
  7. A target set for the operations function.
  8. The degree to which a product or service meets customer expectations and standards.
  9. The rivalry among businesses to attract customers and gain market share. This can lead to better products, services, and prices for consumers.

22 Clues: A target set for the operations function. • The impact of technology on a business's operations. • A superiority that a business possesses over its rival. • The laws and regulations that businesses must comply with. • The expenses incurred in the production of goods or services. • The societal influences that affect consumer preferences and behaviours. • ...

Marketing 2023-04-04

Marketing crossword puzzle
Across
  1. symbol or design with distinctive coloring or lettering
  2. this "jobber" sets up displays and prices items
  3. type of price when demand goes up
  4. brand mark that is given human form or characteristics
  5. odd ending numbers
  6. channel member that helps move the product from manufacturer to consumer
  7. this type of media started in 1999 in Britian
  8. set prices lower than average
  9. this marketing channel goes from producer to consumer
  10. negotiates the title of goods
Down
  1. type of pricing where markup on the main product is low
  2. dollar amount set by business for product or service
  3. Prices go up while contents decrease
  4. this color model is based on light
  5. Sets very high price during the introduction stage of the product to capitalize on demand
  6. used by wholesalers and retailers to sell goods
  7. this distribution limits the number of outlets to sell the product
  8. pricing of a premium product to reinforce luxury
  9. this marketing is an advertisement strategy in which a company uses surprise and/or unconventional interactions in order to promote a product or service.
  10. A promise, or guarantee, given to a customer that a product will meet certain standards
  11. the number of different product items offered in each line
  12. number of different product lines a business makes or sells

22 Clues: odd ending numbers • set prices lower than average • negotiates the title of goods • type of price when demand goes up • this color model is based on light • Prices go up while contents decrease • this type of media started in 1999 in Britian • this "jobber" sets up displays and prices items • used by wholesalers and retailers to sell goods • ...

PMM 2023-08-07

PMM crossword puzzle
Across
  1. kereta dorong makanan
  2. sajian sesuai suasana acara
  3. nama meja oersegi panjang
  4. bahasa inggris kopi
  5. tempat duduk selain kursi
  6. untuk menyajiksn kopi espresso
  7. jamuan rombongan
  8. sebutan alkohol anggur
  9. melayani pelanggan
  10. Le menu adalah bahasa
  11. target mata menu
  12. peralatan yang tidak dapat ditumpuk
  13. pencahayaan ruangan
  14. waktu hieang paling pertama
  15. sebutan meja persefi
  16. pelayan pria
  17. sebutan meja bulat
  18. menu berasal dari kata
  19. serbet makan
  20. peralatan yang dapat ditumpuk
  21. hidangan roti tea time
  22. platter hidangan pada russian service
  23. hiasan dinding selain foto
  24. hidangan makan malam
  25. barang pecah belah
  26. alat untuk menaruh peralatan kotor
Down
  1. yang diletakkan diatas roti
  2. hiasan untuk mempercantik ruangan
  3. salt and pepper shaker
  4. menu makan larug malam
  5. hidangan penutup
  6. waktu hidang setelah banquet
  7. pelayan wanita
  8. peralatan dari kaca dan kristal
  9. hidangan dalam gelas tulip
  10. menu yang berubah-ubah
  11. gelas cocktail
  12. menu tetap
  13. fungsi musik di restoran
  14. nama event pernikahan
  15. menu dengan set harga tertentu
  16. tempat sampah
  17. fungsi dekorasi di restoran
  18. kasta musik dalam perencanaan restoran
  19. tempat memasak
  20. bahan peralatan paling unggul
  21. cairan pembersih
  22. makanan kecil gurih
  23. lain acara event
  24. yang menghadap tamu di soup cup

50 Clues: menu tetap • pelayan pria • serbet makan • tempat sampah • pelayan wanita • gelas cocktail • tempat memasak • hidangan penutup • jamuan rombongan • target mata menu • cairan pembersih • lain acara event • melayani pelanggan • sebutan meja bulat • barang pecah belah • bahasa inggris kopi • pencahayaan ruangan • makanan kecil gurih • sebutan meja persefi • hidangan makan malam • kereta dorong makanan • ...

Marketing 2022-10-24

Marketing crossword puzzle
Across
  1. people wanting to/have started a business
  2. characteristics of the product
  3. them to an ultimate consumer
  4. The movement of resources from resource owners to producers and from producers to consumers
  5. Usefulness
  6. The system in which people make and spend their incomes
  7. members operating between the producer and consumer
  8. a business that buys consumer goods and
  9. tangible objects
  10. a desire for something
  11. services and goods
  12. goods you are able to use your sense
  13. information about a specific good or service
  14. something scarce but needed
Down
  1. something you are not able to detect through your sense
  2. selling a good again
  3. sales procedure in which the salesperson shows the customer the benefits of the product’s features
  4. person that makes the goods materials
  5. Intangible activities that are performed by other people for money
  6. The ability to determine customers’ needs, wants, and buying motives
  7. the activity of using a good or service for your own benefit
  8. something that produces good or helpful results or effects or that promotes well-being
  9. the basic principles that govern your behavior
  10. marketing function that involves determining client needs and wants
  11. An intermediary who helps move goods between producers and retailers by buying goods from producers and selling them to retailers

25 Clues: Usefulness • tangible objects • services and goods • selling a good again • a desire for something • something scarce but needed • them to an ultimate consumer • characteristics of the product • goods you are able to use your sense • person that makes the goods materials • a business that buys consumer goods and • people wanting to/have started a business • ...

IM 2025-10-07

IM crossword puzzle
Across
  1. Central Plains to Mexico Rail company
  2. West Coast Rail Company
  3. Abbrv Hours of Service
  4. Team responsible for communicating with Drivers
  5. An empty move of a tractor to pick up a container or to pick up a preloaded container
  6. Team responsible for processing damage to loads or potential theft.
  7. Over the road portion of Intermodal movement.
  8. The process of moving a container on a chassis by truck from one ramp to another.
  9. Action of a train’s wheels leaving the track.
  10. East Coast Rail Company
  11. The destination of an order
  12. Sign affixed to a container that indicates hazardous designation of the product being transported in the vehicle
Down
  1. Instructions and Information sent to rail for each piece of equipment we are moving by rail
  2. Canadian Rail Company
  3. Team responsible for communicating with Customers
  4. The process of taking a container out of a rail facility.
  5. Identification number set out by a regulatory authorities to identify a particular dangerous good
  6. An additional service that is provided to a customer beyond the base Trasportation
  7. Substance that may cause or significantly pose a substantial hazard to human health or environment
  8. Team responsible for driver trip assignments
  9. Two or more modes of transportation for a single load

21 Clues: Canadian Rail Company • Abbrv Hours of Service • West Coast Rail Company • East Coast Rail Company • The destination of an order • Central Plains to Mexico Rail company • Team responsible for driver trip assignments • Over the road portion of Intermodal movement. • Action of a train’s wheels leaving the track. • Team responsible for communicating with Drivers • ...

International Marketing Crossword 2025-10-23

International Marketing Crossword crossword puzzle
Across
  1. A place or system where goods and services are exchanged.
  2. The amount of money charged for a product.
  3. Creating new ideas or products to improve market performance.
  4. The quantity of goods available for sale.
  5. The design and production of a product’s container or wrapper.
  6. A public promotion of a product or service.
  7. A visual symbol representing a company or brand.
  8. Shared beliefs and customs that influence consumer behavior.
  9. The item or service being sold to consumers.
  10. The practice of creating a unique name and image for a product.
  11. A specific group of consumers aimed by marketing efforts.
Down
  1. The process of businesses expanding beyond national borders.
  2. The distribution channel or location where a product is sold.
  3. The process of sharing information between marketer and customer.
  4. Rivalry among companies selling similar products.
  5. Buying goods from another country.
  6. A person who buys and uses products or services.
  7. The desire of consumers to buy a product.
  8. Relating to online or electronic marketing platforms.
  9. The process of gathering information about markets and consumers.
  10. Selling goods to another country.
  11. Activities that communicate product benefits and persuade customers.
  12. How a company or brand is viewed by the public.
  13. A plan of action designed to achieve marketing goals.

24 Clues: Selling goods to another country. • Buying goods from another country. • The desire of consumers to buy a product. • The quantity of goods available for sale. • The amount of money charged for a product. • A public promotion of a product or service. • The item or service being sold to consumers. • How a company or brand is viewed by the public. • ...

Factors of Production 2018-10-11

Factors of Production crossword puzzle
Across
  1. location, raw material
  2. intangible ready material that customers are willing to pay for to satisfy their needs and the seller earns profit when selling
  3. the process of transferring information from one place to another, from one person to another, from one source to another
  4. idea, ability, risk taking, can be manager as well
  5. a virtual place where a seller of a product meets with a buyer of a product and they exchange a product of a service for the agreed payment.
  6. a tangible ready material that customers are willing to pay for to satisfy their needs and the seller earns profit when selling
Down
  1. manufacturer, seller or a provider is a person or a business that takes the resources of production as an input and organizes the production process to provide a buyer a product or service that satisfies their needs.
  2. customer, buyer, end-user is a person or a business who has a particular need to be satisfied, is willing to pay for buying the product or service and expresses the wish to buy
  3. A business that is owned and operated by two or more people
  4. is a business organization that has a separate legal personality from its owners
  5. A business owned and operated by a single individual
  6. ready product like factory equipment, machines
  7. staff, manpower, employee with qualifications and skills

13 Clues: location, raw material • ready product like factory equipment, machines • idea, ability, risk taking, can be manager as well • A business owned and operated by a single individual • staff, manpower, employee with qualifications and skills • A business that is owned and operated by two or more people • ...

Working at Preferred 2017-10-18

Working at Preferred crossword puzzle
Across
  1. level of service we need to maintain to have viable leads
  2. customers give this when we call them
  3. documents to verify costs you have endured
  4. what we do to generate leads
  5. this provides customer pace of mind
  6. someone who sells insurance
  7. a possible outcome if someone makes a claim
Down
  1. someone who gives us our call sheets
  2. what advisors try to do once they have a lead
  3. our newest palmy north advisor
  4. this is the cost of an insurance review
  5. name of our street
  6. an insurance for when something unexpected happens
  7. what you need to do have your costs covered
  8. when you need to see if your insurance still suits your life

15 Clues: name of our street • someone who sells insurance • what we do to generate leads • our newest palmy north advisor • this provides customer pace of mind • someone who gives us our call sheets • customers give this when we call them • this is the cost of an insurance review • documents to verify costs you have endured • what you need to do have your costs covered • ...

BUSINESS COMMUNICATION SKILLS 2021-11-21

BUSINESS COMMUNICATION SKILLS crossword puzzle
Across
  1. and nagging dissatisfaction into your business when weak agreement always break down
  2. and terms can be determined which you buy or sell
  3. or avoiding a service impasse
  4. is one of factor success negotiation and do not dictate your term.
  5. and use your power base.
  6. meeting or setting
  7. deals with an important customer.
  8. on a problem with someone important to you
Down
  1. strategy
  2. effective will get you what you want
  3. can help you reach and exceed your own objective
  4. entrepreneur don’t take no for an answer.
  5. and the strength of your agreements can make the difference between success and failure.
  6. any hidden leverage
  7. with your project

15 Clues: strategy • with your project • meeting or setting • any hidden leverage • and use your power base. • or avoiding a service impasse • deals with an important customer. • effective will get you what you want • entrepreneur don’t take no for an answer. • on a problem with someone important to you • can help you reach and exceed your own objective • ...

Enhanced Customer Registration 2021-04-09

Enhanced Customer Registration crossword puzzle
Across
  1. Obtained as added recourse and used for marketing
  2. Something we always collect and verify in lobby
  3. When to collect references to validate right person
  4. Our company
  5. Always secure loans with this product to grow revenue
  6. The POS is only as good as the last person who updated it
  7. What is no longer required for registration
  8. Right person Right cheque Recourse
Down
  1. Provide exceptional service at every touchpoint
  2. Avoid this high risk contact
  3. Always ask for this to grow brand reputation
  4. If you suspect this, collect references
  5. Who is our customer
  6. Deliver happiness to all of our customers
  7. What we need to manage daily

15 Clues: Our company • Who is our customer • Avoid this high risk contact • What we need to manage daily • Right person Right cheque Recourse • If you suspect this, collect references • Deliver happiness to all of our customers • What is no longer required for registration • Always ask for this to grow brand reputation • Provide exceptional service at every touchpoint • ...

Katherine R,-Angel 2.02E A2 2022-10-20

Katherine R,-Angel 2.02E A2 crossword puzzle
Across
  1. A maximum legal price that a business can charge for certain products
  2. Government restrictions on the prices
  3. Determining how scarce resources will be distributed
  4. A situation exists when demand's greater then supply
  5. Phenomenon occurs when changes in relative prices cause buyers to replace a product with another
  6. One price compared to another
  7. people who make or provide goods and services
Down
  1. The amount of satisfaction with a good or service will provide a customer
  2. Income left once all expenses are paid
  3. Minimum price producers willing to pay and receive product
  4. Data concerning value/cost
  5. amount paid for a good
  6. Equilibrium price
  7. buyers and sellers exchange goods and services for a price
  8. Situation exists when supply's greater than demand
  9. Motivators

16 Clues: Motivators • Equilibrium price • amount paid for a good • Data concerning value/cost • One price compared to another • Government restrictions on the prices • Income left once all expenses are paid • people who make or provide goods and services • Situation exists when supply's greater than demand • Determining how scarce resources will be distributed • ...

SHOPPING 2022-11-23

SHOPPING crossword puzzle
Across
  1. A point at which goods are paid
  2. Money in coins or notes
  3. Items worn to cover the body
  4. A covering for the foot
  5. A room where people can change their clothes
  6. To give money to someone that the person has earned for work done
Down
  1. Allowing the holder to purchase goods
  2. How large or small something or someone is
  3. A purchase
  4. A one-piece garment worn by women and girls that covers the body
  5. A person who buys goods or a service
  6. A covering for the head
  7. The act of receiving something, esp. of money or goods
  8. A place where people go to buy things
  9. A garment for the foot

15 Clues: A purchase • A garment for the foot • A covering for the head • Money in coins or notes • A covering for the foot • Items worn to cover the body • A point at which goods are paid • A person who buys goods or a service • Allowing the holder to purchase goods • A place where people go to buy things • How large or small something or someone is • ...

Importation Terms 2024-10-30

Importation Terms crossword puzzle
Across
  1. "A document listing items sold and their costs."
  2. "The act of transporting goods to a specific location."
  3. "Bringing goods into a country for sale."
  4. "The costs associated with preparing and transporting inventory."
  5. "A request for goods made by a customer."
  6. "Government process for inspecting imports and exports."
Down
  1. "Legal agreement for a transaction or service."
  2. "A plan listing times for tasks or events."
  3. "Company providing goods."
  4. "A list of goods in stock."
  5. "Person or company buying goods or services."
  6. "The purchasing a large quantity of products in a single transaction."
  7. "To carefully examine items for quality."
  8. "Storage location for goods before distribution."
  9. "Sending goods to another country for sale."

15 Clues: "Company providing goods." • "A list of goods in stock." • "To carefully examine items for quality." • "Bringing goods into a country for sale." • "A request for goods made by a customer." • "A plan listing times for tasks or events." • "Sending goods to another country for sale." • "Person or company buying goods or services." • ...

Into The Wild 2014-12-03

Into The Wild crossword puzzle
Across
  1. The ______ puzzle took days to finish
  2. An antonym for reality
  3. There was a faint _____ from the fireflies in the night sky
  4. An antonym for calm
  5. She _____ her partner with the goo grade they received on the project
Down
  1. A synonym for incoherent
  2. A synonym for flexibility
  3. The little girl fell _____ with the puppy
  4. The _____ boy would not share his toys with the other children
  5. The boy ran to his ____ mother
  6. A synonym for exclusion
  7. The store got a _____ of complaints for bad customer service
  8. The divorce was caused by an _______ fight
  9. The _____ of the journey was when the car got a flat tire
  10. The man's ____ was filled with fear

15 Clues: An antonym for calm • An antonym for reality • A synonym for exclusion • A synonym for incoherent • A synonym for flexibility • The boy ran to his ____ mother • The man's ____ was filled with fear • The ______ puzzle took days to finish • The little girl fell _____ with the puppy • The divorce was caused by an _______ fight • ...

TASKS 2015-07-07

TASKS crossword puzzle
Across
  1. Receiving a text message
  2. Everyone eating at the dinner table together
  3. Evaluating criteria in a spreadsheet
  4. Is the most granular level of a process
  5. Built in a language that the engine can interpret
  6. Sending a fax to a customer
  7. This adds additional behanviors to a task
Down
  1. Filing a paper document in a filing cabinet
  2. Undoes a step that was already successfully completed
  3. This marker repeats until a defined condition is applied.
  4. Waiting in line to purchase tickets
  5. When naming tasks try to adhere to using _____ + [object]
  6. A webservice call to 3rd party vendor
  7. Used when you don't know the type of task
  8. Creating an electronic invoice

15 Clues: Receiving a text message • Sending a fax to a customer • Creating an electronic invoice • Waiting in line to purchase tickets • Evaluating criteria in a spreadsheet • A webservice call to 3rd party vendor • Is the most granular level of a process • Used when you don't know the type of task • This adds additional behanviors to a task • ...

Unit 4 - Operations 2024-05-15

Unit 4 - Operations crossword puzzle
Across
  1. people whom a business employ or would potentially want to employ, UK political party
  2. the facilities that support everyday economic activities
  3. More appropriate method of selling for high value products
  4. QA
  5. Downside of telesales, irritating
  6. 2015 legislation
  7. JIT
  8. When individual products are made one at a time to meet specific customer preferences
  9. how long it takes from ordering stock for it to arrive
Down
  1. A highly automated method of production
  2. providing support for customers who have bought a product or service from a business
  3. getting the right supplies from the right suppliers
  4. A measure of efficiency
  5. may consist of raw materials,work in progress or finished stock
  6. selling over the telephone

15 Clues: QA • JIT • 2015 legislation • A measure of efficiency • selling over the telephone • Downside of telesales, irritating • A highly automated method of production • getting the right supplies from the right suppliers • how long it takes from ordering stock for it to arrive • the facilities that support everyday economic activities • ...

Entrepreneurship Puzzle 2025-04-21

Entrepreneurship Puzzle crossword puzzle
Across
  1. : The act of introducing new ideas or methods
  2. : A presentation to attract investors
  3. : Income generated from business activities
  4. : A group of interconnected people or organizations
  5. : The name of the brand sponsoring this puzzle
  6. : A plan of action to achieve long-term goals
  7. : Money raised to start or grow a business
Down
  1. : A newly established business
  2. : To grow a business rapidly
  3. : An experienced advisor who guides entrepreneurs
  4. : The identity and image of a business
  5. : The person who buys or uses a product or service
  6. : The process of increasing in size or success
  7. : The ability to guide and inspire a team
  8. : A clear idea of what a business wants to achieve

15 Clues: : To grow a business rapidly • : A newly established business • : A presentation to attract investors • : The identity and image of a business • : The ability to guide and inspire a team • : Money raised to start or grow a business • : Income generated from business activities • : The act of introducing new ideas or methods • : A plan of action to achieve long-term goals • ...

Scorecard 2018-03-21

Scorecard crossword puzzle
Across
  1. measures how effective you are following your schedule or making adjustments
  2. evaluates the process piece of our interactions for items such as noting accuracy and compliance
  3. where you can find suggested scripting for fraud conversations with clients
  4. utilizes the help me model to evaluate our call interactions against our business customer service standards
  5. measures how efficient we are while on the phone for inbound calls
Down
  1. measures the effectiveness of risk assessment from our decisions
  2. measures how we interact with our customers, managers, and peers against our POWER OF ONE and global initiatives of culture
  3. measures how efficient we are with working cases against productivity time
  4. measures the rate in which we are releasing blocks from clients accounts
  5. measures the voice of the customer through survey results from our interractions
  6. the first place to access when looking for an answer to procedure questions

11 Clues: measures the effectiveness of risk assessment from our decisions • measures how efficient we are while on the phone for inbound calls • measures the rate in which we are releasing blocks from clients accounts • measures how efficient we are with working cases against productivity time • ...

Types of business 2023-06-22

Types of business crossword puzzle
Across
  1. a business that can be owned by 2-20 people (12)
  2. when the owner of a business if fully responsible for debts and payments (9,9)
  3. a business that’s not driven to make a profit (5,5)
Down
  1. an area of public sectors that are under control by the Scottish government (8,6)
  2. a business that can’t sell shares to anyone outside of the company (7,7,7)
  3. a business or service that is owned and run by the government (6,6)
  4. how happy a customer is with your product or service (8,12)
  5. a business that is driven to make a profit (7,6)
  6. a business owned by one person (4,6)

9 Clues: a business owned by one person (4,6) • a business that can be owned by 2-20 people (12) • a business that is driven to make a profit (7,6) • a business that’s not driven to make a profit (5,5) • how happy a customer is with your product or service (8,12) • a business or service that is owned and run by the government (6,6) • ...

1.1 Welcome to Retail 2021-11-19

1.1 Welcome to Retail crossword puzzle
Across
  1. this customer likes to be the first to purchase the newest technology, fashion, or car, as well as try the just opened restaurant and see the newest movie.
  2. an interconnected system of approaches for meeting the goal of retailing
  3. this customer spends lots of time checking out products and prices through online sites, visiting different stores, comparing advertisements, etc
  4. this customer is loyal to a specific store based on repeated and valued positive customer experience with the retailer or the products.
  5. similar to multichannel retailing in that customers have the opportunity to interact with all of the available channels in the retail ecosystem
  6. is defined as a business or person that sells products and/or services to customers.
  7. this customer views shopping as a fun occasion.
Down
  1. this customer finds out what is trendy before making a purchase.
  2. this customer makes quick purchase decisions; often for inexpensive items without high importance to the buyer.
  3. produces finished products
  4. is to provide customers with the merchandise and services they want when, where, and how they want to purchase them
  5. offers customers the opportunity to interact with the multiple options in their ecosystem
  6. buys large quantities of products directly from the manufacture and then sells smaller amounts to retailers
  7. are intangible (they can’t be physically owned by the customer) transactions, such as lawn mowing, hair care services and personal training
  8. are physical goods that are bought and sold, such as food, clothes, and household items.
  9. are people who purchase goods or services from a business.

16 Clues: produces finished products • this customer views shopping as a fun occasion. • are people who purchase goods or services from a business. • this customer finds out what is trendy before making a purchase. • an interconnected system of approaches for meeting the goal of retailing • ...

Marketing Vocabulary 2024-09-10

Marketing Vocabulary crossword puzzle
Across
  1. The classification of customers into similar groups to appeal to one or more individual segments
  2. A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
  3. An economic and sociological measure of a person’s income, education, and occupation
  4. The identification and selection of markets for a business or for a product
  5. A customer or potential customer who purchases goods or services to satisfy personal desires
  6. The particular group of customers a business seeks to attract
  7. Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
  8. An individual’s character traits and behaviors
  9. The division of a market on the basis of customer responses to a product
Down
  1. The division of a market on the basis of where customers are located
  2. The division of a total market into smaller, more specific groups
  3. One of the groups into which the total market is divided
  4. Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
  5. The way in which people lead their daily lives; determined by their income, interests, and activities
  6. The division of a market on the basis of its physical and social characteristics
  7. The division of a market on the basis of customers’ lifestyles and personalities
  8. A customer or potential customer who purchases items for business operations, for resale, or for making other goods

17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...

Social Media Marketing 2022-04-01

Social Media Marketing crossword puzzle
Across
  1. is critical to the success of all marketing efforts and social media can provide an expansive background to capture customer interests, likes and dislikes, and general attitudes towards products
  2. also known as market research, is the process of gathering qualitative and quantitative data about consumers’ needs and wants
  3. defines customers’ wants and needs and delivers products to fulfill those needs
  4. a method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors
  5. harnesses digital communication to execute the foundation of marketing, which is the process or technique of promoting, selling, and distributing a product
  6. is a form of digital communication through which users create online communities to share content and information
  7. include strategies such as advertising, sales, markdowns, and personal selling
Down
  1. is the single most significant contrast between SMM and traditional marketing. SMM makes the customer central to the engagement by including them in the dialogue
  2. represents the path products take to reach end-users
  3. is considering how marketing will be funded. Financing tasks include sourcing the necessary capital to produce, market, and sell goods, services, or ideas
  4. are the goods and services a business produces to satisfy customers’ wants or needs
  5. focuses on distribution and involves making decisions about how, when, and where products will travel from producers to customers
  6. of a product is the amount of money expected in payment for a good or service

13 Clues: represents the path products take to reach end-users • of a product is the amount of money expected in payment for a good or service • include strategies such as advertising, sales, markdowns, and personal selling • defines customers’ wants and needs and delivers products to fulfill those needs • ...

Tutor 2022-05-29

Tutor crossword puzzle
Across
  1. the act of selling something for less than the usual price.
  2. This desk provides services like refund, answering queries, and settling customer complaints.
  3. thing that is used to scan the price of the shopping items.
  4. is a type of code printed on retail product packaging to aid in identifying a particular item.
  5. you can scan your own shopping items with this type of check-out counter.
  6. A bag where you put all your purchases.
Down
  1. You put all your shopping items on this for the cashier to scan.
  2. A bag that can be reused many times for shopping.
  3. a place in a store where customers go to pay for the goods they want to buy.
  4. A card that is offered by a supermarket for discounts and promotions.
  5. value of the item or the amount to pay to buy purchase the item.

11 Clues: A bag where you put all your purchases. • A bag that can be reused many times for shopping. • the act of selling something for less than the usual price. • thing that is used to scan the price of the shopping items. • You put all your shopping items on this for the cashier to scan. • value of the item or the amount to pay to buy purchase the item. • ...

All About Deltek 2023-02-02

All About Deltek crossword puzzle
Across
  1. this is according to Hutner Headlines Q1 Newsletter. He said that the Future is
  2. an integrated, end-to-end people management solution that provides Human Resource Management, Payroll, Employee Self Service, Award Interpretation and Time and Attendance functionality from one central database, with a common user interface
  3. a product of Deltek and is a global provider of Enterprise Resource Planning (ERP) software founded in 1989 in Denmark
  4. employee engagement software that creates a workplace of recognition that accelerates performance and improves retention.
Down
  1. Deltek was recently named a recipient of this prestigious Certified Customer Service Program for Outstanding Technology, Service and Support. The recognition is based on the successful completion of an audit and exceeding the customer satisfaction benchmark through a survey of recent servicing interactions.
  2. is a cloud-based employee advocacy tool that allows marketers to send requests to employees to digitally carry out promotional actions in a variety of ways
  3. program guided and interactive welcome for new hires to acclimate to Deltek
  4. a company-wide virtual suggestion box designed to give Deltek employees a centralized place where they can bring attention to inefficient or ineffective business processes and offer ideas for improvement

8 Clues: program guided and interactive welcome for new hires to acclimate to Deltek • this is according to Hutner Headlines Q1 Newsletter. He said that the Future is • a product of Deltek and is a global provider of Enterprise Resource Planning (ERP) software founded in 1989 in Denmark • ...

Chapter 3 vocab 2021-09-28

Chapter 3 vocab crossword puzzle
Across
  1. - A proposal to provide a good or a service
  2. - is a contract to rent something
  3. of contract - is when one or more parties do not follow the agreed terms of a contract without having a legitimate reason
  4. - Legally binding an agreement between two or more people or business
  5. Law - regulates how contracts are written, executed, and enforced
Down
  1. contract - describes the terms of employment between a business and an employee
  2. - Something of value must be promised in return
  3. - All the parties should agree to the terms of the contract
  4. and service contracts - list the goods or services provided by a business and the price the customer pays in exchange
  5. - A person is legally able to enter a binding agreement

10 Clues: - is a contract to rent something • - A proposal to provide a good or a service • - Something of value must be promised in return • - A person is legally able to enter a binding agreement • - All the parties should agree to the terms of the contract • Law - regulates how contracts are written, executed, and enforced • ...

Business 2023-07-06

Business crossword puzzle
Across
  1. A fixed regular payment made to an employee for their work.
  2. A notice or announcement promoting a product, service, or event.
  3. The amount of money that remains after expenses are subtracted from revenue.
  4. Something that is made or sold to be used by customers.
  5. The process of promoting and selling products or services.
  6. An action or task performed by one person for the benefit of another.
  7. The act of putting money into a business or project to generate a return.
Down
  1. A person who buys goods or services from a business.
  2. A person who has authority over employees and manages a business or organization.
  3. A person who works for someone else in exchange for wages or a salary.
  4. A gathering of people for discussion or decision-making purposes.
  5. The activity of buying and selling goods or services to make a profit.
  6. A place where administrative tasks and work-related activities are carried out.
  7. The activity of selling products or services to customers.

14 Clues: A person who buys goods or services from a business. • Something that is made or sold to be used by customers. • The activity of selling products or services to customers. • The process of promoting and selling products or services. • A fixed regular payment made to an employee for their work. • A notice or announcement promoting a product, service, or event. • ...

Entrepreneurship 2025-10-30

Entrepreneurship crossword puzzle
Across
  1. A person or organization that provides money for a business in exchange for potential returns.
  2. The financial gain after all expenses are subtracted from revenue.
  3. Someone who buys goods or services from a business.
  4. A newly established company, often focused on innovation and growth.
  5. A good or service created to meet consumer needs.
  6. A thought or concept that can lead to a business opportunity.
  7. A person or organization that works together with another in a business venture.
Down
  1. A favorable situation or chance to start or grow a business.
  2. A clear idea of what a business wants to achieve in the future.
  3. The group of potential customers for a product or service.
  4. A person who starts and runs a new business, taking on financial risks.
  5. The possibility of losing something valuable when making a business decision.
  6. A specific objective or target that a business aims to reach.
  7. A group of people working together toward a common goal.

14 Clues: A good or service created to meet consumer needs. • Someone who buys goods or services from a business. • A group of people working together toward a common goal. • The group of potential customers for a product or service. • A favorable situation or chance to start or grow a business. • A specific objective or target that a business aims to reach. • ...

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. 2023-07-20

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. crossword puzzle
Across
  1. Image and video analysis AI service
  2. Elastic Block Store for persistent storage.
  3. Petabyte-scale data transport solution.
  4. AWS Organizations for managing multiple accounts
  5. voice to text generator
  6. AWS monitoring and management service.
  7. Simple virtual servers for small projects
  8. DDoS protection service for applications
  9. Scalable domain name system (DNS) service.
  10. AWS service for easy application deployment
  11. Isolated location within an AWS Region
  12. Virtual Private Cloud for isolated network environments.
  13. Simple Storage Service for cloud storage.
  14. AWS content delivery network service
  15. AWS tool for cost analysis.
  16. Serverless compute service for event-driven functions
Down
  1. High-performance managed relational database service.
  2. Distinct global geographic locations for AWS
  3. Exabyte-scale data transfer service.
  4. Relational Database Service for managed databases
  5. Web-based AWS service management interface
  6. Fully managed petabyte-scale data warehouse.
  7. Elastic Container Service for containerized application management
  8. Identity and Access Management individual account.
  9. Tools for managing AWS cost limits
  10. AI-powered security service for data protection
  11. low cost long term data archival service
  12. AWS service for querying data using SQL.
  13. AWS service for tracking API activity.
  14. Web Application Firewall for enhanced web security.
  15. Security assessment service for applications
  16. Threat detection service for AWS resources
  17. AWS business intelligence data visualization tool.
  18. Elastic Compute Cloud for scalable computing
  19. AWS service for best practice recommendations
  20. access control rules for AWS resources
  21. AWS content delivery network node

37 Clues: voice to text generator • AWS tool for cost analysis. • AWS content delivery network node • Tools for managing AWS cost limits • Image and video analysis AI service • Exabyte-scale data transfer service. • AWS content delivery network service • AWS monitoring and management service. • AWS service for tracking API activity. • Isolated location within an AWS Region • ...

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. 2024-12-20

CPC Study By Macie B, Antonio G, Chase R, Sarah L, and Chloe C. crossword puzzle
Across
  1. Image and video analysis AI service
  2. Elastic Block Store for persistent storage.
  3. Petabyte-scale data transport solution.
  4. AWS Organizations for managing multiple accounts
  5. voice to text generator
  6. AWS monitoring and management service.
  7. Simple virtual servers for small projects
  8. DDoS protection service for applications
  9. Scalable domain name system (DNS) service.
  10. AWS service for easy application deployment
  11. Isolated location within an AWS Region
  12. Virtual Private Cloud for isolated network environments.
  13. Simple Storage Service for cloud storage.
  14. AWS content delivery network service
  15. AWS tool for cost analysis.
  16. Serverless compute service for event-driven functions
Down
  1. High-performance managed relational database service.
  2. Distinct global geographic locations for AWS
  3. Exabyte-scale data transfer service.
  4. Relational Database Service for managed databases
  5. Web-based AWS service management interface
  6. Fully managed petabyte-scale data warehouse.
  7. Elastic Container Service for containerized application management
  8. Identity and Access Management individual account.
  9. Tools for managing AWS cost limits
  10. AI-powered security service for data protection
  11. low cost long term data archival service
  12. AWS service for querying data using SQL.
  13. AWS service for tracking API activity.
  14. Web Application Firewall for enhanced web security.
  15. Security assessment service for applications
  16. Threat detection service for AWS resources
  17. AWS business intelligence data visualization tool.
  18. Elastic Compute Cloud for scalable computing
  19. AWS service for best practice recommendations
  20. access control rules for AWS resources
  21. AWS content delivery network node

37 Clues: voice to text generator • AWS tool for cost analysis. • AWS content delivery network node • Tools for managing AWS cost limits • Image and video analysis AI service • Exabyte-scale data transfer service. • AWS content delivery network service • AWS monitoring and management service. • AWS service for tracking API activity. • Isolated location within an AWS Region • ...

Brucey bonus 2016-06-15

Brucey bonus crossword puzzle
Across
  1. our unique service style
  2. the name of the innovation index we topped last year
  3. collaborate and work effectively together
  4. we launched our new one in March 2016
  5. making the best use of our resources
  6. something we can all do which is never a strain
  7. the average number of days to complete a repair
  8. the name of a handbag design and also a Co-op Homes customer
  9. the number of customers we will support into work this year
  10. the newest way customers can log on to our website
  11. the name of our new service offer
Down
  1. the life source of a success organisation
  2. we'll have 85 more at the end of the year
  3. our place in the Great Place to Work list
  4. the theme of the employee conference this year
  5. what we're doing at Fountain's Close
  6. the name of our new employee benefit launched today
  7. we want to be x to do business with
  8. pace, pace baby
  9. 84% will be satisfied with our services at the end of the year
  10. in or out, we'll know the result today
  11. always improving
  12. the utility that we check every year for our tenants
  13. how species survive and prosper

24 Clues: pace, pace baby • always improving • our unique service style • how species survive and prosper • the name of our new service offer • we want to be x to do business with • what we're doing at Fountain's Close • making the best use of our resources • we launched our new one in March 2016 • in or out, we'll know the result today • the life source of a success organisation • ...

Marketing 2022-10-24

Marketing crossword puzzle
Across
  1. people wanting to/have started a business
  2. characteristics of the product
  3. them to an ultimate consumer
  4. The movement of resources from resource owners to producers and from producers to consumers
  5. Usefulness
  6. The system in which people make and spend their incomes
  7. members operating between the producer and consumer
  8. a business that buys consumer goods and
  9. tangible objects
  10. a desire for something
  11. services and goods
  12. goods you are able to use your sense
  13. information about a specific good or service
  14. something scarce but needed
Down
  1. something you are not able to detect through your sense
  2. selling a good again
  3. sales procedure in which the salesperson shows the customer the benefits of the product’s features
  4. person that makes the goods materials
  5. Intangible activities that are performed by other people for money
  6. The ability to determine customers’ needs, wants, and buying motives
  7. the activity of using a good or service for your own benefit
  8. something that produces good or helpful results or effects or that promotes well-being
  9. the basic principles that govern your behavior
  10. marketing function that involves determining client needs and wants
  11. An intermediary who helps move goods between producers and retailers by buying goods from producers and selling them to retailers

25 Clues: Usefulness • tangible objects • services and goods • selling a good again • a desire for something • something scarce but needed • them to an ultimate consumer • characteristics of the product • goods you are able to use your sense • person that makes the goods materials • a business that buys consumer goods and • people wanting to/have started a business • ...

International Marketing Crossword 2025-10-23

International Marketing Crossword crossword puzzle
Across
  1. Activities that communicate product benefits and persuade customers.
  2. A specific group of consumers aimed by marketing efforts.
  3. Buying goods from another country.
  4. The distribution channel or location where a product is sold.
  5. The process of businesses expanding beyond national borders.
  6. The quantity of goods available for sale.
  7. A public promotion of a product or service.
  8. The item or service being sold to consumers.
  9. The desire of consumers to buy a product.
Down
  1. Relating to online or electronic marketing platforms.
  2. The process of sharing information between marketer and customer.
  3. Shared beliefs and customs that influence consumer behavior.
  4. A plan of action designed to achieve marketing goals.
  5. Rivalry among companies selling similar products.
  6. Selling goods to another country.
  7. A visual symbol representing a company or brand.
  8. The amount of money charged for a product.
  9. A person who buys and uses products or services.
  10. The design and production of a product’s container or wrapper.
  11. Creating new ideas or products to improve market performance.
  12. The practice of creating a unique name and image for a product.
  13. A place or system where goods and services are exchanged.
  14. The process of gathering information about markets and consumers.
  15. How a company or brand is viewed by the public.

24 Clues: Selling goods to another country. • Buying goods from another country. • The quantity of goods available for sale. • The desire of consumers to buy a product. • The amount of money charged for a product. • A public promotion of a product or service. • The item or service being sold to consumers. • How a company or brand is viewed by the public. • ...

entrepreneurship 2025-10-30

entrepreneurship crossword puzzle
Across
  1. – A group of people working together toward a goal.
  2. – Something made or offered for sale.
  3. – The goods or materials a business holds for sale
  4. – To put money or resources into something expecting profit.
  5. – To grow or expand a business efficiently.
  6. – A person or company that buys products or services.
  7. – Something valuable owned by a business.
  8. – A first version of a product used for testing.
  9. – The identity or image of a company or product.
  10. – A presentation to persuade investors or customers.
  11. – An action or activity provided to satisfy a customer’s need.
  12. – A specific piece of work to be done.
Down
  1. – The environment where buyers and sellers interact.
  2. – A group of potential buyers for a product or service.
  3. – A strategy outlining how to reach objectives.
  4. – The exchange of goods or services for money.
  5. – Money earned after subtracting costs from revenue.
  6. – A desired outcome or target to achieve.
  7. – A concept or plan for a new product or business.
  8. – Assistance or help provided to customers.
  9. – Total income from sales before costs are deducted.
  10. – To purchase something.
  11. – Information or opinions used to improve performance.
  12. – An organization that produces or sells goods or services for profit.
  13. – A business offering similar products or services.
  14. – The amount of money spent to make or provide something.
  15. – A specific, targeted segment of a market.
  16. – To exchange a product or service for money.

28 Clues: – To purchase something. • – Something made or offered for sale. • – A specific piece of work to be done. • – A desired outcome or target to achieve. • – Something valuable owned by a business. • – Assistance or help provided to customers. • – To grow or expand a business efficiently. • – A specific, targeted segment of a market. • ...

Nelnet Terms vs GL Terms 2022-08-23

Nelnet Terms vs GL Terms crossword puzzle
Across
  1. Co-borrower
  2. mygreatlakes.org
  3. Token
  4. Temporary Forbearance
  5. Cosigner
  6. Demo
  7. MyCompass
  8. Serviced Accounts
Down
  1. Past due amount
  2. Customer ID or GLID
  3. Alerts
  4. Autopay
  5. Set Customer
  6. Great Lakes Image Repository
  7. Scratch Pad
  8. due date
  9. Mainframe
  10. Payment Schedule and Disclosure
  11. Activity Notes
  12. Authenticate Authority

20 Clues: Demo • Token • Alerts • Autopay • due date • Cosigner • Mainframe • MyCompass • Co-borrower • Scratch Pad • Set Customer • Activity Notes • Past due amount • mygreatlakes.org • Serviced Accounts • Customer ID or GLID • Temporary Forbearance • Authenticate Authority • Great Lakes Image Repository • Payment Schedule and Disclosure

Quality Services Crossword Puzzle 2014-11-03

Quality Services Crossword Puzzle crossword puzzle
Across
  1. A situation in which critical information is withheld from the team because individual members censor or restrain themselves, either because they believe their concerns are not worth discussing or because they are afraid of confrontation.
  2. A business leader or senior manager who ensures resources are available for training and projects, and who is involved in periodic project reviews; also an executive who supports and addresses Six Sigma organizational issues.
  3. Healthcare term for any event not consistent with the desired, normal or usual operation of the organization; also known as an adverse event.
  4. A performance standard and method Philip B. Crosby developed; states that if people commit themselves to watching details and avoiding errors, they can move closer to the goal of zero defects.
  5. A systematic evaluation process of collecting and analyzing data to determine the current, historical or projected compliance of an organization to a standard.
  6. A specifically trained person who functions as a teacher, coach and moderator for a group, team or organization.
  7. A systematic, independent examination and review to determine whether quality activities and related results comply with plans and whether these plans are implemented effectively and are suitable to achieve the objectives.
  8. A tool for analyzing process dispersion. It is also referred to as the “Ishikawa diagram,”
  9. Healthcare term for any event that is not consistent with the desired, normal or usual operation of the organization; also known as a sentinel event. An injury caused by medical management rather than by the underlying disease or condition of the patient.
  10. A three-pronged approach to managing for quality. The three legs are quality planning (developing the products and processes required to meet customer needs), quality control (meeting product and process goals) and quality improvement (achieving unprecedented levels of performance).
  11. An individual from within or outside an organization who facilitates change in the organization; might be the initiator of the change effort, but not necessarilyCertification The result of a person meeting the established criteria set by a certificate granting organization
  12. A form of resistance based on opposition to the possible social and organizational consequences associated with change.
  13. A group of individuals organized to work together to accomplish a specific objective.
  14. Japanese for waste; any activity that consumes resources but creates no value for the customer.
  15. A systematized group of activities to recognize and evaluate the potential failure of a product or process and its effects, identify actions that could eliminate or reduce the occurrence of the potential failure and document the process.
  16. See “plan-do-check-act cycle.”
  17. The beginning point, based on an evaluation of output over a period of time, used to determine the process parameters prior to any improvement effort; the basis against which change is measured.
  18. A solution meant to reduce or eliminate an identified problem.
  19. A technique for discovering the root causes of a problem and showing the relationship of causes by repeatedly asking the question, “Why?”
  20. A term Joseph M. Juran used to describe the Pareto principle, which he first defined in 1950. (The principle was used much earlier in economics and inventory control methods.) The principle suggests most effects come from relatively few causes; that is, 80% of the effects come from 20% of the possible causes. The 20% of the possible causes are referred to as the “vital few;” the remaining causes are referred to as the “useful many.” When Juran first defined this principle, he referred to the remaining causes as the “trivial many,” but realizing that no problems are trivial in quality assurance, he changed it to “useful many.” Also see “eighty-twenty (80-20).”
  21. The act or process of quantitatively comparing results with requirements.
  22. A term that describes a process step or function that is not required for the direct achievement of process output. This step or function is identified and examined for potential elimination. Also see “value added.”
  23. The Global Voice of Quality
  24. Certification by a recognized body of the facilities, capability, objectivity, competence and integrity of an agency, service or operational group or individual to provide the specific service or operation needed.
  25. The positive effect of a process change effort.
  26. The concept that it is beneficial and more cost effective to take the necessary steps up front to ensure a product or service meets its requirements than to provide a product or service that will need rework or not meet customer needs. In other words, an organization should engage in defect prevention rather than defect detection.
Down
  1. The application of the plan-do-check-act cycle (see listing) to processes to produce positive improvement and better meet the needs and expectations of customers
  2. The provision of training only when it is needed to all but eliminate the loss of knowledge and skill caused by a lag between training and use.
  3. A tool for ensuring all important steps or actions in an operation have been taken
  4. A term used to describe activities that transform input into a customer (internal or external) usable output
  5. The continuing flow of the quality message down to, not through, the next level of supervision until it reaches all workers.
  6. freedom of accidental injury
  7. A subjective term for which each person or sector has its own definition. In technical usage, quality can have two meanings: 1. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs; 2. a product or service free of deficiencies. According to Joseph Juran, quality means “fitness for use;” according to Philip Crosby, it means “conformance to requirements.”
  8. An instrument or technique to support and improve the activities of process quality management and improvement.
  9. A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work.
  10. A common set of values, beliefs, attitudes, perceptions and accepted behaviors shared by individuals within an organization.
  11. A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system.
  12. The management of a conflict situation to arrive at a resolution satisfactory to all parties.
  13. A statistical measure of how well an organization is doing in a particular area. A KPI could measure a company’s financial performance or how it is holding up against customer requirements.
  14. The essential or salient point; the primary or most important consideration. Also, the line at the bottom of a financial report that shows the net profit or loss
  15. An organizational practice whereby employees regularly participate in making decisions on how their work areas operate, including suggestions for improvement, planning, goal setting and monitoring performance
  16. The inability of an item, product or service to perform required functions on demand due to one or more defects
  17. An essential part of a quality improvement effort. Organization leaders must establish a vision, communicate that vision to those in the organization and provide the tools and knowledge necessary to accomplish the vision.
  18. The act of defining a problem; determining the cause of the problem; identifying, prioritizing and selecting alternatives for a solution; and implementing a solution.
  19. the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim.
  20. A condition in which employees have the authority to make decisions and take action in their work areas without prior approval. For example, an operator can stop a production process if he or she detects a problem, or a customer service representative can send out a replacement product if a customer calls with a problem.
  21. The total range of inherent variation in a stable process determined by using data from control charts.
  22. Japanese term that means mistake proofing. A pokayoke device is one that prevents incorrect parts from being made or assembled or easily identifies a flaw or error
  23. The ability of a product to be in a state to perform its designated function under stated conditions at a given time.
  24. A major shift in the attitudes, norms, sentiments, beliefs, values, operating principles and behavior of an organization.
  25. The result of an action being taken; the expected or predicted impact when an action is to be taken or is proposed.

51 Clues: The Global Voice of Quality • freedom of accidental injury • See “plan-do-check-act cycle.” • The positive effect of a process change effort. • A solution meant to reduce or eliminate an identified problem. • The act or process of quantitatively comparing results with requirements. • A tool for ensuring all important steps or actions in an operation have been taken • ...

Digital marketing 2018-09-09

Digital marketing crossword puzzle
Across
  1. How an organization and its employees should conduct themselves online
  2. Ultimate goal of digital marketing
  3. standalone web page distinct from your main website that has been designed for a single focused objective
  4. the difference between content and content marketing
Down
  1. Customer service and customer support activities that now take place over the social media network
  2. A buyer persona is a semi-fictional representation of your ideal customer based on market research and real data about your existing customers
  3. Process of ensuring that your company's content is effective at generating and nurturing leads, you need to deliver the right content, to the right people, at the right time
  4. Digital marketing is an umbrella term for all of your online marketing efforts. Businesses leverage digital channels such as Google search social media, email, and their websites to connect with their current and prospective customers
  5. A model of internet marketing in which advertisers pay a fee each time one of their ads is clicked.
  6. Practice of increasing the quantity and quality of traffic to your website through organic search engine results

10 Clues: Ultimate goal of digital marketing • the difference between content and content marketing • How an organization and its employees should conduct themselves online • Customer service and customer support activities that now take place over the social media network • ...

key terms 1 2025-08-25

key terms 1 crossword puzzle
Across
  1. the key activities that help a business connect with its customers and drive sales
  2. is anything offered to a market that satisfies a want or need
  3. is the percentage of total sales in a particular industry or market that is earned by a specific company over a defined period
  4. the combination of key elements a business uses to promote and sell its products effectively, traditionally known as the 4 P's: Product, Price, Place, and Promotion.
  5. is a thought, concept, or mental impression that arises in the mind, often as a spark of creativity, a solution to a problem, or a foundation for action or innovation.
Down
  1. study of how people, businesses, and governments make choices about allocating scarce resources to satisfy unlimited wants.
  2. trading goods or services for profit within a dynamic playground of markets and relationships
  3. is the process of gathering, analyzing, and interpreting information about a market, including insights into consumer needs
  4. something that is morally right, beneficial, desirable
  5. is a specific group of consumers a business aims to reach with its products, services, and marketing efforts
  6. that a business should focus on identifying and satisfying customer needs better than competitors to achieve success
  7. is an intangible offering that provides value by performing tasks, solving problems, or delivering experiences to meet customer needs
  8. art and science of promoting and selling products by connecting with customer needs and desires.

13 Clues: something that is morally right, beneficial, desirable • is anything offered to a market that satisfies a want or need • the key activities that help a business connect with its customers and drive sales • trading goods or services for profit within a dynamic playground of markets and relationships • ...

Economics Crossword 2023-02-27

Economics Crossword crossword puzzle
Across
  1. The amount of goods available for consumers
  2. Essentials such as food,water, shelter
  3. Used to help produce the goods ex.equipment
  4. Can be seen but not touched
  5. Goods that aren't used anymore for people with a higher income
  6. A business that relies on other businesses to stay in business
  7. To shows or advertise what you need to obtain a better version of yourself
  8. Assistance provided for a payment technically can not be touched
  9. The ones who purchase the goods
Down
  1. Being assigned the task you are the best at to help decrease the time it takes to produce something
  2. Products that work well together ex. Hotdog and ketchup
  3. The creation of a good/service to help benefit people and to make a profit
  4. A good that can replace another
  5. Not needed items usually on the expensive side
  6. Increased price of a good as time goes on
  7. A new product no one has seen before
  8. Employees
  9. Customer desire to purchase
  10. To help make life more enjoyable
  11. Raw Materials taken from the earth
  12. Items needed to survive
  13. The ones who help supply the goods
  14. Not needed anymore or outclassed by newer products
  15. Taking an existing product and making it better
  16. Business or people that buy from another company

25 Clues: Employees • Items needed to survive • Customer desire to purchase • Can be seen but not touched • The ones who purchase the goods • A good that can replace another • To help make life more enjoyable • Raw Materials taken from the earth • The ones who help supply the goods • A new product no one has seen before • Essentials such as food,water, shelter • ...

accounting 11 review 2025-04-09

accounting 11 review crossword puzzle
Across
  1. The purpose of the accounting cycle is to prepare ___ statements
  2. When expense is higher than revenue, you have a net ___
  3. sheet ___ shows the financial position of a business
  4. A deposit you have paid to your landlord is an asset or liability to yourself
  5. Recording an expense as a service has been provided without cash payment is considered ____ accounting
  6. A type of business that has more than one owner.
  7. A general __ shows the history of transactions
  8. Liability + Owner’s Equity =
  9. _____ expense is the amount of a fixed asset’s cost that is allocated as an expense over its useful life
  10. income ___ is revenue - expense
Down
  1. When a customer owes you money you have a ___ receivable
  2. Journal entries always have to have a ____ and credits.
  3. An unpaid heating bill is an asset or liability?
  4. The three main Canada accounting professions, CGA, CMA, and CA have been merged into __
  5. earning On a balance sheet, this account represents the cumulative profits a company has earned since its inception
  6. balance A ___ always totals to a balance of 0.
  7. An amount owing on a credit card may also accumulate __
  8. The amount of stake you have in a company is called ___
  9. When a company is making profit, it can distribute ___ to its shareholders
  10. Revenue is recognized when __ has been received

20 Clues: Liability + Owner’s Equity = • income ___ is revenue - expense • balance A ___ always totals to a balance of 0. • A general __ shows the history of transactions • Revenue is recognized when __ has been received • An unpaid heating bill is an asset or liability? • A type of business that has more than one owner. • sheet ___ shows the financial position of a business • ...

International Marketing Crossword 2025-10-23

International Marketing Crossword crossword puzzle
Across
  1. Activities that communicate product benefits and persuade customers.
  2. A specific group of consumers aimed by marketing efforts.
  3. Buying goods from another country.
  4. The distribution channel or location where a product is sold.
  5. The process of businesses expanding beyond national borders.
  6. The quantity of goods available for sale.
  7. A public promotion of a product or service.
  8. The item or service being sold to consumers.
  9. The desire of consumers to buy a product.
Down
  1. Relating to online or electronic marketing platforms.
  2. The process of sharing information between marketer and customer.
  3. Shared beliefs and customs that influence consumer behavior.
  4. A plan of action designed to achieve marketing goals.
  5. Rivalry among companies selling similar products.
  6. Selling goods to another country.
  7. A visual symbol representing a company or brand.
  8. The amount of money charged for a product.
  9. A person who buys and uses products or services.
  10. The design and production of a product’s container or wrapper.
  11. Creating new ideas or products to improve market performance.
  12. The practice of creating a unique name and image for a product.
  13. A place or system where goods and services are exchanged.
  14. The process of gathering information about markets and consumers.
  15. How a company or brand is viewed by the public.

24 Clues: Selling goods to another country. • Buying goods from another country. • The quantity of goods available for sale. • The desire of consumers to buy a product. • The amount of money charged for a product. • A public promotion of a product or service. • The item or service being sold to consumers. • How a company or brand is viewed by the public. • ...

ADT Collections Call Flow 2024-05-08

ADT Collections Call Flow crossword puzzle
Across
  1. Continued effort to help a customer pay with financial assisstance
  2. Whether a customer pays or refuses, we should confirm the reason why the customer did not pay
  3. A greeting with positive interaction and to address the customer with warmth and good attitudes
  4. The ability to collect the smallest balance from the customer
  5. 3 simple steps we use on a call to collect some form of payment
  6. Set expectations and carefully end the call
Down
  1. Used when a customer declines to pay the full past due balance
  2. Verify the customer's identity to protect both ADT and the customer
  3. Verify the customer's phone number for future calls
  4. The first direct attempt on the call to collect the full past due balance
  5. A technique you use to resolve customer's unwillingness to pay and move past it to collect
  6. Method, Amount, Date
  7. Dated Payments The ability to schedule future payments and receive credit for it

13 Clues: Method, Amount, Date • Set expectations and carefully end the call • Verify the customer's phone number for future calls • The ability to collect the smallest balance from the customer • Used when a customer declines to pay the full past due balance • 3 simple steps we use on a call to collect some form of payment • ...

Marketing definitions 2019-02-21

Marketing definitions crossword puzzle
Across
  1. in business and accounting, cost is the monetary value that a company has spent in order to produce something.
  2. it defines where your product (item or service) stands in relation to others offering similar products and services in the marketplace as well as the mind of the consumer.
  3. Mix it is a combination of factors that can be controlled by a company to influence consumers to purchase its products.
  4. it is a means of communication with the users of a product or service. Advertisements are messages paid for by those who send them and are intended to inform or influence people who receive them.
  5. it is communicating with the public in an attempt to influence them toward buying your products and/or services.
  6. research it consists of systematically gathering data about people or companies – a market – and then analyzing it to better understand what that group of people needs. The results of market research, which are usually summarized in a report, are then used to help business owners make more informed decisions about the company’s strategies, operations, and potential customer base.
Down
  1. it represents how much the market can offer.
  2. it is the process of making a product or service available for the consumer or business user who needs it.
  3. a valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.
  4. amount of money expected, required, or given in payment for something.
  5. it refers to how much (quantity) of a product or service is desired by buyers.Distribution it is the process of making a product or service available for the consumer or business user who needs it. This can be done directly by the producer or service provider, or using indirect channels with distributors or intermediaries.
  6. an article or substance that is manufactured or refined for sale.
  7. a type of product manufactured by a particular company under a particular name.

13 Clues: it represents how much the market can offer. • an article or substance that is manufactured or refined for sale. • amount of money expected, required, or given in payment for something. • a type of product manufactured by a particular company under a particular name. • a valuable action, deed, or effort performed to satisfy a need or to fulfill a demand. • ...

Crossword 4 2024-01-05

Crossword 4 crossword puzzle
Across
  1. process of satisfying customer orders by ensuring that the products or services are delivered to the end customer
  2. the ability of a system, organization, or individual to withstand and recover from setbacks, adapt to change
  3. the process of converting raw materials, components, or parts into finished goods that meet a customer's expectations or specifications
Down
  1. the practice of contracting out specific business functions or processes to external service providers
  2. Ensuring that products meet specified standards and conform to desired quality levels through inspection and testing.
  3. the quantity of a good or service that consumers are willing and able to purchase at various prices and within a specific period

6 Clues: the practice of contracting out specific business functions or processes to external service providers • the ability of a system, organization, or individual to withstand and recover from setbacks, adapt to change • process of satisfying customer orders by ensuring that the products or services are delivered to the end customer • ...

Group 4 IIM E-commerce Crossword 2024-05-08

Group 4 IIM E-commerce Crossword crossword puzzle
Across
  1. who?
  2. act like a broker
  3. Jawa
  4. E-commerce platform that allows anyone to set up their online store
  5. Cheaper price to retail in a rapid time
  6. the help of AI and machine learning to create more engaging customer experiences when shopping online
  7. chinese makeup
  8. how website learn about you
  9. stores that sell other company’s products
  10. windah basudara
  11. fastest growing chinese app
  12. pakuwon, ambarrukmo
  13. That system of moving goods around
Down
  1. when a customer sells to another customer, c2c
  2. Imaginary location
  3. Buying things together
  4. strong connection (between a&a)
  5. Windah Basudara activity
  6. Forest
  7. Resell company in india

20 Clues: who? • Jawa • Forest • chinese makeup • windah basudara • act like a broker • Imaginary location • pakuwon, ambarrukmo • Buying things together • Resell company in india • Windah Basudara activity • how website learn about you • fastest growing chinese app • strong connection (between a&a) • That system of moving goods around • Cheaper price to retail in a rapid time • ...

Constant Contact Crossword 2023-06-16

Constant Contact Crossword crossword puzzle
Across
  1. Measurable Success
  2. Secondary Customer Management Tool
  3. Account Access
  4. Phone System
  5. Put yourself in someone else's shoes
  6. Account Manager
  7. Multi Factor Authentication
  8. User Interface
  9. Allows the customer to share their screen
Down
  1. Solution Offers
  2. Primary Customer Management Tool
  3. Email Marketing
  4. Knowledge Base
  5. Account Owner

14 Clues: Phone System • Account Owner • Account Access • User Interface • Knowledge Base • Solution Offers • Email Marketing • Account Manager • Measurable Success • Multi Factor Authentication • Primary Customer Management Tool • Secondary Customer Management Tool • Put yourself in someone else's shoes • Allows the customer to share their screen

Quality Services Crossword Puzzle 2014-11-03

Quality Services Crossword Puzzle crossword puzzle
Across
  1. Japanese term that means mistake proofing. A pokayoke device is one that prevents incorrect parts from being made or assembled or easily identifies a flaw or error
  2. freedom of accidental injury
  3. A term used to describe activities that transform input into a customer (internal or external) usable output
  4. An instrument or technique to support and improve the activities of process quality management and improvement.
  5. The application of the plan-do-check-act cycle (see listing) to processes to produce positive improvement and better meet the needs and expectations of customers
  6. The result of an action being taken; the expected or predicted impact when an action is to be taken or is proposed.
  7. The provision of training only when it is needed to all but eliminate the loss of knowledge and skill caused by a lag between training and use.
  8. The act or process of quantitatively comparing results with requirements.
  9. A business leader or senior manager who ensures resources are available for training and projects, and who is involved in periodic project reviews; also an executive who supports and addresses Six Sigma organizational issues.
  10. Healthcare term for any event that is not consistent with the desired, normal or usual operation of the organization; also known as a sentinel event. An injury caused by medical management rather than by the underlying disease or condition of the patient.
  11. The continuing flow of the quality message down to, not through, the next level of supervision until it reaches all workers.
  12. A condition in which employees have the authority to make decisions and take action in their work areas without prior approval. For example, an operator can stop a production process if he or she detects a problem, or a customer service representative can send out a replacement product if a customer calls with a problem.
  13. The act of defining a problem; determining the cause of the problem; identifying, prioritizing and selecting alternatives for a solution; and implementing a solution.
  14. A common set of values, beliefs, attitudes, perceptions and accepted behaviors shared by individuals within an organization.
  15. Japanese for waste; any activity that consumes resources but creates no value for the customer.
  16. A systematized group of activities to recognize and evaluate the potential failure of a product or process and its effects, identify actions that could eliminate or reduce the occurrence of the potential failure and document the process.
  17. Certification by a recognized body of the facilities, capability, objectivity, competence and integrity of an agency, service or operational group or individual to provide the specific service or operation needed.
  18. The essential or salient point; the primary or most important consideration. Also, the line at the bottom of a financial report that shows the net profit or loss
  19. A three-pronged approach to managing for quality. The three legs are quality planning (developing the products and processes required to meet customer needs), quality control (meeting product and process goals) and quality improvement (achieving unprecedented levels of performance).
  20. An individual from within or outside an organization who facilitates change in the organization; might be the initiator of the change effort, but not necessarilyCertification The result of a person meeting the established criteria set by a certificate granting organization
  21. A systematic evaluation process of collecting and analyzing data to determine the current, historical or projected compliance of an organization to a standard.
  22. The inability of an item, product or service to perform required functions on demand due to one or more defects
  23. A major shift in the attitudes, norms, sentiments, beliefs, values, operating principles and behavior of an organization.
  24. A subjective term for which each person or sector has its own definition. In technical usage, quality can have two meanings: 1. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs; 2. a product or service free of deficiencies. According to Joseph Juran, quality means “fitness for use;” according to Philip Crosby, it means “conformance to requirements.”
  25. A term that describes a process step or function that is not required for the direct achievement of process output. This step or function is identified and examined for potential elimination. Also see “value added.”
  26. A solution meant to reduce or eliminate an identified problem.
  27. A situation in which critical information is withheld from the team because individual members censor or restrain themselves, either because they believe their concerns are not worth discussing or because they are afraid of confrontation.
  28. the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim.
  29. A technique for discovering the root causes of a problem and showing the relationship of causes by repeatedly asking the question, “Why?”
Down
  1. See “plan-do-check-act cycle.”
  2. The positive effect of a process change effort.
  3. A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system.
  4. An essential part of a quality improvement effort. Organization leaders must establish a vision, communicate that vision to those in the organization and provide the tools and knowledge necessary to accomplish the vision.
  5. A performance standard and method Philip B. Crosby developed; states that if people commit themselves to watching details and avoiding errors, they can move closer to the goal of zero defects.
  6. A term Joseph M. Juran used to describe the Pareto principle, which he first defined in 1950. (The principle was used much earlier in economics and inventory control methods.) The principle suggests most effects come from relatively few causes; that is, 80% of the effects come from 20% of the possible causes. The 20% of the possible causes are referred to as the “vital few;” the remaining causes are referred to as the “useful many.” When Juran first defined this principle, he referred to the remaining causes as the “trivial many,” but realizing that no problems are trivial in quality assurance, he changed it to “useful many.” Also see “eighty-twenty (80-20).”
  7. A specifically trained person who functions as a teacher, coach and moderator for a group, team or organization.
  8. The beginning point, based on an evaluation of output over a period of time, used to determine the process parameters prior to any improvement effort; the basis against which change is measured.
  9. The management of a conflict situation to arrive at a resolution satisfactory to all parties.
  10. Healthcare term for any event not consistent with the desired, normal or usual operation of the organization; also known as an adverse event.
  11. A systematic, independent examination and review to determine whether quality activities and related results comply with plans and whether these plans are implemented effectively and are suitable to achieve the objectives.
  12. A tool for ensuring all important steps or actions in an operation have been taken
  13. A form of resistance based on opposition to the possible social and organizational consequences associated with change.
  14. A statistical measure of how well an organization is doing in a particular area. A KPI could measure a company’s financial performance or how it is holding up against customer requirements.
  15. A tool for analyzing process dispersion. It is also referred to as the “Ishikawa diagram,”
  16. The concept that it is beneficial and more cost effective to take the necessary steps up front to ensure a product or service meets its requirements than to provide a product or service that will need rework or not meet customer needs. In other words, an organization should engage in defect prevention rather than defect detection.
  17. A group of individuals organized to work together to accomplish a specific objective.
  18. The Global Voice of Quality
  19. An organizational practice whereby employees regularly participate in making decisions on how their work areas operate, including suggestions for improvement, planning, goal setting and monitoring performance
  20. A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work.
  21. The ability of a product to be in a state to perform its designated function under stated conditions at a given time.
  22. The total range of inherent variation in a stable process determined by using data from control charts.

51 Clues: The Global Voice of Quality • freedom of accidental injury • See “plan-do-check-act cycle.” • The positive effect of a process change effort. • A solution meant to reduce or eliminate an identified problem. • The act or process of quantitatively comparing results with requirements. • A tool for ensuring all important steps or actions in an operation have been taken • ...

Customer Service 2022-10-25

Customer Service crossword puzzle
Across
  1. people purchase for coverage
  2. document to seek payment for services
Down
  1. the out of pocket expense for services

3 Clues: people purchase for coverage • document to seek payment for services • the out of pocket expense for services

Target and CARMS 2014-03-14

Target and CARMS crossword puzzle
Across
  1. Number of additional charges added onto an account after a Claim has been issued.
  2. To access a child activity in CARMS you must first click on a ****** activity.
  3. This is a green icon in Target and is used for adding notes.
  4. If a customer is unable to have a meter installed they can be billed on ******** charge.
  5. Data capture can be held for a customer in the ******** Info screen.
  6. Target’s online help tool.
  7. Severn Trent’s Credit Recovery System.
  8. *** ********* history displays all changes in Target that have happened on an account.
  9. In CARMS your pending ********* will flash red if there is work to be done on an account.
  10. The lightning bolt icon in Target is used to ****** for an account.
  11. When a customer is billed based on the rateable value of their property.
  12. Severn Trent's main billing system.
  13. If two properties have been merged into one the property will have been substantially *******.
  14. Waste water that requires a greater amount of treatment than ordinary domestic waste.
  15. If a colleague is working on an account in CARMS you will have **** **** access on the account.
  16. A very important special condition will have a *** ***** on the account.
  17. When issuing a letter in CARMS you must remember to tick this box.
  18. To update employment details in CARMS you must select ******** Management.
Down
  1. If a customer pays in full and the account is in CARMS the account will ****.
  2. If there is a judgment on the account and passive debt. The account will have two ******** in CARMS.
  3. Used in Target to review previously worked accounts.
  4. When a customer is billed for the amount of water they use.
  5. Each customer has their own unique ***** ****** number.
  6. In CARMS the ********** Summary shows an overview of the number of debtors we have on an account.
  7. Debt on an account after a Claim is referred to as ******* charges.
  8. A memo in CARMS which scrolls across the screen.
  9. A customer’s data of birth is form of **** *******.
  10. When a customer is billed for several properties under one account number.
  11. In Target ******* History records telephone calls, memos and correspondence.
  12. An RST1 is also referred to as a ********** Notice.
  13. The first customer listed on an account in Target is the *******.
  14. Can be an actual or an estimate.
  15. Work held in Target that is waiting to be worked is called an ******** queue.
  16. In CARMS standard history details everything that has happened on the account in CARMS.
  17. Another name for Severn Trent’s recovery system.

35 Clues: Target’s online help tool. • Can be an actual or an estimate. • Severn Trent's main billing system. • Severn Trent’s Credit Recovery System. • A memo in CARMS which scrolls across the screen. • Another name for Severn Trent’s recovery system. • A customer’s data of birth is form of **** *******. • An RST1 is also referred to as a ********** Notice. • ...

Chapter 3 vocab 2021-09-28

Chapter 3 vocab crossword puzzle
Across
  1. - A proposal to provide a good or a service
  2. - is a contract to rent something
  3. of contract - is when one or more parties do not follow the agreed terms of a contract without having a legitimate reason
  4. - Legally binding an agreement between two or more people or business
  5. Law - regulates how contracts are written, executed, and enforced
Down
  1. contract - describes the terms of employment between a business and an employee
  2. - Something of value must be promised in return
  3. - All the parties should agree to the terms of the contract
  4. and service contracts - list the goods or services provided by a business and the price the customer pays in exchange
  5. - A person is legally able to enter a binding agreement

10 Clues: - is a contract to rent something • - A proposal to provide a good or a service • - Something of value must be promised in return • - A person is legally able to enter a binding agreement • - All the parties should agree to the terms of the contract • Law - regulates how contracts are written, executed, and enforced • ...

Total Quality Management 2022-07-05

Total Quality Management crossword puzzle
Across
  1. This is a dimension consumers use to measure quality, which means willingness or readiness to provide service.
  2. This is one of the quality management principles.
  3. .............. Diagrams are used to organize the data gathered from many people under meaningful categories.
  4. This person determines the quality of your product.
  5. This model is based on the conceptualization of service quality as the gap between consumer's perceived performance and expectation.
Down
  1. .............. states that 80% of events are caused by 20% causes.
  2. This is a dimension of quality.
  3. ............ based view define quality as a quantifiable or measurable attribute.
  4. This person said quality should be aimed at the needs of the customer, present and future.

9 Clues: This is a dimension of quality. • This is one of the quality management principles. • This person determines the quality of your product. • .............. states that 80% of events are caused by 20% causes. • ............ based view define quality as a quantifiable or measurable attribute. • ...