customer service Crossword Puzzles
Chapter 13.1 Key Terms Created By: Grace Otte 2016-01-06
Across
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- a group of customers who share common wants and needs
- a strategy to build customer relation
- occurs when goods or services are sold from the producer directly to the costumer
Down
- a pathway to direct products to consumers
- the four main elements of marketing, also called the four P's
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
- involves one or more intermediaries
8 Clues: involves one or more intermediaries • a strategy to build customer relation • a pathway to direct products to consumers • a group of customers who share common wants and needs • the four main elements of marketing, also called the four P's • occurs when goods or services are sold from the producer directly to the costumer • ...
Chapter 13.1 Key Terms Created by: Luke Dover 2016-01-05
Across
- involves one or more intermediaries.
- a pathway to direct products to consumers.
- group of costumers who share common wants and needs.
- occurs when goods or services are sold from the producer directly to the customer.
Down
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- consists of four basic marketing strategies: product, place, price, and promotion.
- marketing that is used to build and maintain relationships with their customers.
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
8 Clues: involves one or more intermediaries. • a pathway to direct products to consumers. • group of costumers who share common wants and needs. • marketing that is used to build and maintain relationships with their customers. • consists of four basic marketing strategies: product, place, price, and promotion. • ...
TOURISM SERVICES 2024-04-25
Across
- service Assistance or support provided to customers
- Feeling of contentment or fulfillment
- Short journey or trip, usually for leisure or education
- Plan or schedule of activities for a trip
- Condition of being protected from harm or danger
- Quality of being convenient or suitable
- Quality of being easy to approach or enter
- Facilities or services that add comfort or convenience
- Lodging or place to stay during travel
- guide Person who leads and provides information on tours
- Activity of visiting and seeing famous places
Down
- State of being free from dirt or impurities
- Ability to accomplish tasks with minimal waste of time or effort
- Quality of being on time or promptness
- Friendly and welcoming treatment of guests
- Act of encountering or undergoing something
- Consistency or trustworthiness in performance
- Feeling of physical ease and relaxation
18 Clues: Feeling of contentment or fulfillment • Quality of being on time or promptness • Lodging or place to stay during travel • Quality of being convenient or suitable • Feeling of physical ease and relaxation • Plan or schedule of activities for a trip • Friendly and welcoming treatment of guests • Quality of being easy to approach or enter • ...
Warranty 2014-03-21
Across
- type this field in CRM determine what kind of swap are we to offer the customer
- customer must refer to this documentation before sending their malfunctioning machine back to brother
- where would you escalate the call if there's no solution available? the machine is mfcj475dw and the machine is in warranty
- what model will we offer the customer calling for a document jam issue
- we utilize this script when processing a swap for a medical organization
- this field in CRM determine what model we will send the customer
- a tool used to determine if the machine is still in warranty
- what warranty options will we provide the customer reporting a jam inside issue
Down
- call type used if customer would like to cancel an on-site repair
- this is the location where you can find the prepaid return airbill
- this is the department that deals with consumables
- this payment type must be selected if processing a non-retun swap for a missing black issue for mfc240c
- what warranty do we offer for an mfcj430w no power issue? serial number is k1 and customer cannot remember the date of purchase
- for mfcj6710dw unable to print 26, we can offer warranty if the machine serial number shows that the it was manufactured within _______ months
- when processing an onsite repair the file must be escalated to
- if the machine is out of warranty based on the machine serial number we check the
16 Clues: this is the department that deals with consumables • a tool used to determine if the machine is still in warranty • when processing an onsite repair the file must be escalated to • this field in CRM determine what model we will send the customer • call type used if customer would like to cancel an on-site repair • ...
Deliver Legendary Customer Service by Doing the Right Thing 2024-03-29
Across
- - Quick reaction
- - Reliability and honesty
- - Tailoring to individual needs
- - Moral uprightness
- - Polite behavior
- - Unchanging reliability
- - Exchange of information
- - Persistent effort
- - Taking responsibility
- - Understanding another's feelings
Down
- - Dependable consistency
- - Finding solutions
- - High standard of conduct
- - Contentment
- - Foreseeing needs or problems
- - Ability to adjust to change
- - Regard for others' dignity
- - Clear openness
- - Faithfulness
19 Clues: - Contentment • - Faithfulness • - Quick reaction • - Clear openness • - Polite behavior • - Finding solutions • - Moral uprightness • - Persistent effort • - Taking responsibility • - Dependable consistency • - Unchanging reliability • - Reliability and honesty • - Exchange of information • - High standard of conduct • - Regard for others' dignity • - Ability to adjust to change • ...
Shopping words 2021-01-12
7 Clues: money in coins or notes • Buying things from shops • A person who wants to buy • the amount of money expected, required • A deduction from the usual cost of something • A person who scans the goods through a cash register • a self-service shop offering a wide variety of food and products
ADSI Astrid Marín 2022-05-04
Across
- These are the services offered by the cloud.
- Are the technology and information projects.
- Characteristics of an object.
Down
- Entities where they sell a product or service.
- These are customer requests.
- It is the graphical way of describing a process, system or algorithm.
- Preventive measures to control any risk in the system.
7 Clues: These are customer requests. • Characteristics of an object. • These are the services offered by the cloud. • Are the technology and information projects. • Entities where they sell a product or service. • Preventive measures to control any risk in the system. • It is the graphical way of describing a process, system or algorithm.
Chapter 13.1 Key Terms Created by: Joseph Able 2020-01-07
Across
- Distribution Producer directly to the customer
- Point total revenues, or sales, equal total cost and expenses
- Customers who share common wants and needs
- Mix Four basic marketing strategies, four Ps
- of Distribution Direct products to consumers
Down
- Distribution one or more intermediaries
- Process of creating, promoting, and presenting a product or service
- Marketing Build and maintain relationships
8 Clues: Distribution one or more intermediaries • Marketing Build and maintain relationships • Customers who share common wants and needs • Mix Four basic marketing strategies, four Ps • of Distribution Direct products to consumers • Distribution Producer directly to the customer • Point total revenues, or sales, equal total cost and expenses • ...
GoPuff Crossword - Complete and Get Free Snack 2021-03-01
Across
- You can find your average pack time under _____________________.
- If you have to call a customer because we don’t have an item, make sure to fill out the _________ call log.
- This core value talks about hustling hard. Don’t wait to be told what to do.
- _______ should only be on the bottom shelf in the cooler.
- Menthol and Virginia __________ are in our top 5 selling items.
- Make Moves, Sit Down, Be Humble, and Be the GOAT are just a few of our ____________.
- ________ is a great app for communicating tasks.
- Use ______ to communicate with our customer service channel about redelivery.
- This core value highlights being a part of a team. The squad is greater than the sum of its people.
- Use ________ to find our current and historical metrics.
- The ________________ core value is about doing everything you can to win. Elevate the team to elevate yourself to greatness!
- ___________ should only be on the bottom shelf in the cooler.
Down
- The maximum height for stacked pallets is _________.
- This core value highlights finding creative solutions. Find comfort in discomfort.
- Be sure to stock your favorite ______ in the cooler when you start your shift.
- This isn’t just a Kendrick Lamar song. This core value is our mentality on how we save the day for customers.
- Our average pack time needs to be under _______ minutes.
- Our PB90 goal is to be under ___________ minutes.
- Our Unhappiness goal is to be under _______ %.
- Our mispack goal is to be under _____ %.
20 Clues: Our mispack goal is to be under _____ %. • Our Unhappiness goal is to be under _______ %. • ________ is a great app for communicating tasks. • Our PB90 goal is to be under ___________ minutes. • The maximum height for stacked pallets is _________. • Our average pack time needs to be under _______ minutes. • Use ________ to find our current and historical metrics. • ...
Principles of Marketing 2015-10-06
Across
- all individuals and householders that buy or acquire goods and services for personal consumption
- economic factors that affect consumers purchasing power and sending patterns
- The buying behavior of final consumer individuals householder
- A statement of the organization's purpose-what it wants to accomplish in the large enviornment
- A good, service, or idea that is perceived by some potential customers as new
- An overall evaluation of the company's strengths,weaknesses opportunities and threats
- Human wants that are backed by buying power
- Firms that help the company to promote,sell and distributes its goods to final buyers
- States of left deprivation
- The collection of business and products that make up the company
- The total combined customer life time values of all the company's customers
Down
- natural resources that are needed as inputs by marketers that are affected by marketing activities
- any group that has an actual or potential interest in or impact on an organizations ability to achieve its objectives
- The mistake of paying more attention to the specific product a company offers than the benefits
- developing strategies and practices that create a word economy that the plant can support indefinitely
- The act of obtaining a desired object from someone by offering something in return
- Buyer discomfort caused by post purchase conflict.
- fresh understandings
- company growth by offering modified or new products to current market segments
- Actually differentiating the market offering to create customer value
20 Clues: fresh understandings • States of left deprivation • Human wants that are backed by buying power • Buyer discomfort caused by post purchase conflict. • The buying behavior of final consumer individuals householder • The collection of business and products that make up the company • Actually differentiating the market offering to create customer value • ...
Financial Products 2016-06-06
Across
- There are two sources of funds that you cannot suggest to customers, superannuation and______.
- A question that cannot be answered with a yes or a no is a _____ question.
- The "S" in please stands for what?
- An interest rate that stays the same for a set period of time.
- If you do not pay a secured debt, the bank my _____ your security.
- A search tool we use to confirm a customer owns property.
- If a third party is under 18 you must ______ the call.
- A temporary hold from collection activity on an account
- An interest rate that changes depending on the market
- Dissatisfaction raised about the product and the customers liability to repay the debt.
- Dissatisfaction raised which relates to the service provided.
Down
- A customer who is willing but unable to pay is experiencing what?
- There are two main enforcement options at Lion Finance, enforced bankruptcy and what?
- Debt owed by an individual rather than a business
- Credit and _______ ombudsman.
- A finance product that has a set limit, reusable funds, unsecured and minimum monthly repayments.
- A third party asks where you are calling from, you respond "a ______ services company.
- The difference between the value of a home and what is owing.
- When speaking with third parties, at the end of the call we should ask for what?
- A default remains on a credit file for ______ years.
- The right of action can refresh by written acknowledgement and what?
- Credit reporting agency
22 Clues: Credit reporting agency • Credit and _______ ombudsman. • The "S" in please stands for what? • Debt owed by an individual rather than a business • A default remains on a credit file for ______ years. • An interest rate that changes depending on the market • If a third party is under 18 you must ______ the call. • A temporary hold from collection activity on an account • ...
Puzzleague 2022-04-08
Across
- A small open-fronted hut or cubicle from which newspapers,refreshments,tickets etc. are sold
- A regularly updated website or web page,typically one run by an individual or small group, that is written in an informal or conversational style
- A large poster often seen on major roads and highways
- A voucher entitling the holder to a discount for a particular product
- Statistical data relating to population & particular groups within it
- The goods and services business sells
- Advertising appeal that Includes television and the radio
- A distinctive market with customer sharing similar needs & wants possibly in geographic location
- “The world on time”,is the tagline for which courier service?
- A distinctive catchword or catchphrase
Down
- A word for advertisement that’s are showed on television
- You see these in the cinema, its a form of advertising films that are coming to the screen soon
- Market___; the process of understanding the size & structure of market & customer in them,
- A person who purchases goods & services for his/her personal use
- #Stopthebeautytest is the campaign line for which brand?incentive A promotional technique/tool that motivates or encourages the consumer to buy something
- I’m the brand which says “Simply Clever”
- Mix I am the group word for 4P’s of marketing
- The number of viewers a program attracts
- One of the four P’s of marketing, refer to where the product is sold & delivered to customer’s place
- “Just Do It” is Nike’s __
- “The power to do more” is the tagline for which brand
21 Clues: “Just Do It” is Nike’s __ • The goods and services business sells • A distinctive catchword or catchphrase • I’m the brand which says “Simply Clever” • The number of viewers a program attracts • Mix I am the group word for 4P’s of marketing • A large poster often seen on major roads and highways • “The power to do more” is the tagline for which brand • ...
Puzzleague 2022-04-08
Across
- A word for advertisement that’s are showed on television
- “Just Do It” is Nike’s __
- Market___; the process of understanding the size & structure of market & customer in them,
- I’m the brand which says “Simply Clever”
- “The world on time”,is the tagline for which courier service?
- #Stopthebeautytest is the campaign line for which brand?
- Statistical data relating to population & particular groups within it
- A distinctive catchword or catchphrase
- You see these in the cinema, its a form of advertising films that are coming to the screen soon.
- I am the group word for 4P’s of marketing
- A voucher entitling the holder to a discount for a particular product
- “The power to do more” is the tagline for which brand
- A person who purchases goods & services for his/her personal use
Down
- Advertising appeal that Includes television and the radio
- A large poster often seen on major roads and highways
- A promotional technique/tool that motivates or encourages the consumer to buy something
- A distinctive market with customer sharing similar needs & wants possibly in geographic location
- A small open-fronted hut or cubicle from which newspapers,refreshments,tickets etc. are sold
- A regularly updated website or web page,typically run by an individual or small group, that is written in an informal or conversational style.
- The number of viewers a program attracts
- The goods and services business sells
- One of the four P’s of marketing, refer to where the product is sold & delivered to customers
22 Clues: “Just Do It” is Nike’s __ • The goods and services business sells • A distinctive catchword or catchphrase • I’m the brand which says “Simply Clever” • The number of viewers a program attracts • I am the group word for 4P’s of marketing • A large poster often seen on major roads and highways • “The power to do more” is the tagline for which brand • ...
Business of Retail Chapter 1 2024-06-05
Across
- The type of competition where retailers offer the same products
- The number of units located within the total inventory that are available to sell
- Keeps products in good condition, displays the merchandise, demonstrates products to customers
- People who buy goods and/or services
- The type of competition where retailers go after the same customers, but offer product that are completely different
- The type of competition where retailers offer different products to satisfy the same need
- The complete listing of all merchandise a retailer owns
- Intangible transactions, such as mowing or video streaming
- A business owned by shareholders and publicly traded
- A company that whose stock is not publicly traded
- A retail model that offers a seamless customer experience through the use of technology
Down
- The grower of strawberries
- Physical (tangible) good that is bought and sold
- The business or person that sells products and/or services
- An interconnected system of approaches for providing customers with the merchandise and services they want
- The products a retailer sells are collectively called this
- Selling products and/or services to customers to earn a profit
- Retail model that offers customers the opportunity to interact with multiple options that may not be connected
- A retail business owned by an individual
- A path through which a product travels from its creation to when it reaches the customer
- A business that results when a license is granted to another entity to retail the company's products and/or services
21 Clues: The grower of strawberries • People who buy goods and/or services • A retail business owned by an individual • Physical (tangible) good that is bought and sold • A company that whose stock is not publicly traded • A business owned by shareholders and publicly traded • The complete listing of all merchandise a retailer owns • ...
Scanner Words 2022-01-22
Across
- Customer requesting package code
- Customer's package not on site after restowing and searching through all packages
- Customer's package arrived empty or destroyed
- Hitch report and Binvestigator
- Customer has pick up code
- Before handing customers packages to them they are marked____?
- Package in system for 14 days or more
Down
- Customer has QR code return
- Close a A or B box
- Scan in all packages again on site to avoid missing packages.
- Packages won't scan in next available option
- A fun way to show new and curious customer’s how pick up codes work
- Type customer's email or Tba#
- Package in overflow/locker for 15 min or longer
- Customer has legacy return (barcode)
- Scan in packages dropped off by delivery driver
16 Clues: Close a A or B box • Customer has pick up code • Customer has QR code return • Type customer's email or Tba# • Hitch report and Binvestigator • Customer requesting package code • Customer has legacy return (barcode) • Package in system for 14 days or more • Packages won't scan in next available option • Customer's package arrived empty or destroyed • ...
Earning Money Vocab 1 2023-08-29
Across
- an employee earns this when they work more than regular hours
- total amount of money earned including overtime and tips for the month
- the period between every paycheck
- extra money given by a customer for good service
- paycheck is a fixed amount of money every time
- every two weeks
- once a week
Down
- the amount of money that was earned working ONLY overtime hours
- the amount of money earned for working ONLY regular hours
- once a month
- rate fixed amount of money that you earn for every hour of work
- twice a month
- the amount of money that you make per hour when working overtime
- the total amount of money earned including overtime
14 Clues: once a week • once a month • twice a month • every two weeks • the period between every paycheck • paycheck is a fixed amount of money every time • extra money given by a customer for good service • the total amount of money earned including overtime • the amount of money earned for working ONLY regular hours • an employee earns this when they work more than regular hours • ...
Safer Gambling Week Crossword 2025 2025-11-20
Across
- This week's initiative encouraging safer play in the UK, Ireland and Europe (5,8,4)
- Customer tool for budgeting (7,5)
- Short break from gambling (4,3)
- Tool to block access to gambling sites (4,9)
- Accessing gambling again after a self-exclusion (11)
- Engage with customers to promote safer play (8)
- Feature reminding players how long they've been playing (7,5)
- UK service that let's players self-exclude from all online gambling sites (7)
Down
- Time spent gambling (7)
- Team dedicated to keeping players safe from gambling harm (6,10)
- Operator limits to support affordable spending (5,8)
- At higher risk of gambling-related harm (10)
- Action taken to prevent harm (12)
- Potential for harm or loss when gambling (4)
14 Clues: Time spent gambling (7) • Short break from gambling (4,3) • Customer tool for budgeting (7,5) • Action taken to prevent harm (12) • At higher risk of gambling-related harm (10) • Tool to block access to gambling sites (4,9) • Potential for harm or loss when gambling (4) • Engage with customers to promote safer play (8) • ...
1.02 MK-001 2020-03-17
Across
- Any non-personal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
- Promotional activities other than advertising, personal selling and publicity that stimulate customer purchases
- Paths or routes that goods or services take from the producer to the ultimate consumer or industrial user
- Interrelated activities that must work together to get goods and services from producers to customers
- The activity, set of instructions, and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients, partners and society at large
- A marketing tool that investigates a business's strengths, weaknesses, opportunities and threats in an organized fashion
- A marketing function that involves creating strategies to attract the customer to a business, includes setting goals, selecting target markets, creating budgets, forecasting sales and performing analyses
- A marketing function that involves determining client needs and wants and responding through planned, personalized communication that influences purchase decisions and enhances future business opportunities
- Any paid form of non-personal presentation of ideas, images, goods or services
- A marketing function that involves identifying, selecting, monitoring and evaluating sales channels
- A marketing function that involves the determining and adjusting of prices to maximize return and meet customers'perceptions of value
- The stages through which goods and services move from the time they are introduced on the market until they are taken off the market
Down
- A marketing function needed to communicate information about goods, services, images and/or ideas to achieve a desired outcome
- management A marketing function that involves obtaining, developing, maintaining and improving a product or service mix in response to market opportunities
- A marketing function that involves gathering, accessing, synthesizing, evaluating and disseminating information to aid in business decisions
- mix The particular assortment of products that a business offers to meet the needs of its markets and its company goals
- All the combined impressions and experiences associated with a particular company, good, or service
- The particular group of customers a business seeks to attract
18 Clues: The particular group of customers a business seeks to attract • Any paid form of non-personal presentation of ideas, images, goods or services • All the combined impressions and experiences associated with a particular company, good, or service • A marketing function that involves identifying, selecting, monitoring and evaluating sales channels • ...
Customer Service Unit 8: HANDLE SERVICE BREAKDOWN AND RECOVERY part 1 (pg 35-36) 2017-11-06
Across
- a person who uses goods or services
- someone who spends large sums of money
- talks a lot
- a customer who has received bad service in the past may feel this
- do not know what to choose or want
- relating to money
- require more than usually expected
- something that is not worth the price you pay for
- a person who is rude and abusive may feel this
Down
- express unhappiness or displeasure
- a failure of a relationship or system
- anything of usefulness or value to a person or company
- tends to force others to follow them in an arrogant way
- the act of saving something that is lost
14 Clues: talks a lot • relating to money • express unhappiness or displeasure • do not know what to choose or want • require more than usually expected • a person who uses goods or services • a failure of a relationship or system • someone who spends large sums of money • the act of saving something that is lost • a person who is rude and abusive may feel this • ...
Employability Skills Crossword 2025-05-15
Across
- working well with other people
- helping customers in a polite and friendly way
- using numbers and maths in everyday situations
- doing more than what you are asked because you care about the outcome
- Being on time and doing what you say you will
- knowing how to keep yourself and others safe
- talking and listening clearly to others
Down
- making decisions and planning ahead
- being creative and coming up with new ideas
- solving problems by thinking things through
- leading others or guiding a group
- being flexible when things change
- working well with computers and technology
- staying calm and trying again when something goes wrong
14 Clues: working well with other people • leading others or guiding a group • being flexible when things change • making decisions and planning ahead • talking and listening clearly to others • working well with computers and technology • being creative and coming up with new ideas • solving problems by thinking things through • knowing how to keep yourself and others safe • ...
abs 30 day 2020-12-21
Across
- When correcting an item code you should mirror the old item inventories.
- To resume an allied line from being on hold, you will update the ‘to’ date.
- Rate deviations changes to garments and allied items are made in the product list per customer dialog.
- All new Service Agreements must be added as a new contract.
- Two of the three name change scenarios should be sent to Customer Desk ABS Setup to be updated.
- To place an account on hold, you will complete this function in the Non Business Days button in the Customers dialog.
Down
- To place a wearer on hold, you will click on the Rent Stop button.
- Adding Message Lines can be completed in the Invoice Comments button.
- In the General tab, the Date Inactive will be today’s date.
- PO Updates will be made in the Contracts button in the Customers dialog.
- When reactivating an account you must update Date Inactive to original Date Inactive according to contract.
- Ship To address changes can be made in the Delivery tab of the Customers dialog.
- Tax Exemptions should still be verified by AUCA Tax Support.
13 Clues: In the General tab, the Date Inactive will be today’s date. • All new Service Agreements must be added as a new contract. • Tax Exemptions should still be verified by AUCA Tax Support. • To place a wearer on hold, you will click on the Rent Stop button. • Adding Message Lines can be completed in the Invoice Comments button. • ...
MARKET LEADER_U3_CROSSWORD 2024-08-31
Across
- ..................... is a company or a person that sells goods to members of the public. (8)
- ..................... is a person or company that sells goods in large quantities to businesses. (10)
- To ..................... means to send goods to a place. (8)
- A ..................... is a large area where there are lots of shops, usually a covered area where cars cannot go. (4)
- To ..................... means to give someone their money back (e.g. because they are not satisfied with what they have bought). (6)
- A money-back ..................... is a promise to return the money paid for a product or service if the customer is not satisfied. (9)
Down
- ..................... is something you buy cheaply or for less than the usual price.
- If you buy goods in ....................., you buy large amounts of them. (4)
- Your credit card ..................... are the name, number and expiry date on your credit card. (7)
- ..................... is a formal word meaning buy. (8)
- If the goods you require are out of ....................., they are not available. (5)
- An ..................... is a request by a customer for goods or services. (5)
- Always ..................... the small print before you sign a sales contract. (4)
13 Clues: ..................... is a formal word meaning buy. (8) • To ..................... means to send goods to a place. (8) • If you buy goods in ....................., you buy large amounts of them. (4) • An ..................... is a request by a customer for goods or services. (5) • ...
Founding Values 2022-03-28
Across
- _____ Taylor started Enterprise in 1957.
- Personal Honesty and ________are the foundations of our success.
- Our Doors Are Always __________
Down
- We strengthen our ________, one neighborhood at a time.
- Customer Service is our way of ______.
- Our organization is a ______ and friendly place, where teamwork rules
- Our ________ Are The Most Valuable Thing We Own.
7 Clues: Our Doors Are Always __________ • Customer Service is our way of ______. • _____ Taylor started Enterprise in 1957. • Our ________ Are The Most Valuable Thing We Own. • We strengthen our ________, one neighborhood at a time. • Personal Honesty and ________are the foundations of our success. • Our organization is a ______ and friendly place, where teamwork rules
Jessica's Cryptic Crossword 2024-12-11
Across
- Information a little upsetting (4)
- Client wants costume tailored right (8)
- Contract ending, then request a job (4)
- Poorly written blog almost all of international relevance (6)
Down
- Practical sciences only the GOC deployed (10)
- Combine on us if remixed (6)
- Act of worship where sermon's half missed out - quite a failing! (7)
7 Clues: Combine on us if remixed (6) • Information a little upsetting (4) • Client wants costume tailored right (8) • Contract ending, then request a job (4) • Practical sciences only the GOC deployed (10) • Poorly written blog almost all of international relevance (6) • Act of worship where sermon's half missed out - quite a failing! (7)
L8 Vocabulary 2021-05-31
Across
- someone who has to pay the rent to the landlord
- something you might get from your customer if your service didn't meet their need
- You can get your driver's ____ when you are 18
- Whole you don't understand the whole situation, you just see ____
Down
- something you extremely need while studying
- the antonym of careful
- the synonym of decrease
- a word that rhymes with sparrow
8 Clues: the antonym of careful • the synonym of decrease • a word that rhymes with sparrow • something you extremely need while studying • You can get your driver's ____ when you are 18 • someone who has to pay the rent to the landlord • Whole you don't understand the whole situation, you just see ____ • ...
13.1 Key Terms Created by:Jonathan Castrejon 2017-01-09
Across
- point at which total revenues, or sales, equal total cost and expenses
- promoting or presenting a service or product
- when good or services are sold from the producer directly to the customer
- maintain relationships with customers
- involves one or more intermediaries.
Down
- four basic marketing strategies
- pathway to direct products to consumers
- group of customers that share a common want and need
8 Clues: four basic marketing strategies • involves one or more intermediaries. • maintain relationships with customers • pathway to direct products to consumers • promoting or presenting a service or product • group of customers that share a common want and need • point at which total revenues, or sales, equal total cost and expenses • ...
Marketing Crossword 2020-03-16
Across
- a symbol created by a company to identify its products
- a person who buys goods or services from a shop or business
- subject(someone)to a continuous flow of questions or criticisms
- a financial gain
- successful in producing a desired or intended result
- proposals of an advertising agency to promote a product or service
Down
- a type of product manufactured by a particular company under a particular name
- the customers of a company
- a person or company that advertises or promotes something
- rivalry between companies
10 Clues: a financial gain • rivalry between companies • the customers of a company • successful in producing a desired or intended result • a symbol created by a company to identify its products • a person or company that advertises or promotes something • a person who buys goods or services from a shop or business • ...
DNF001 2017-06-05
Across
- Carriers that handle approximately 90% of all internet traffic
- Work around to handle the assignment of alias ip addresses to multiple users
- Method of billing and policy tracking that reads the contents of customer packets
- Manufactures over 90% of all routers on the internet
- Protocol that routes packets from one autonomous system to another (through boundary routers)
- ARP : ______ Resolution Protocol
Down
- Ip _____ Services : Next Gen Service Platform
- ___/IP
- Initials that stand for anyone providing people with access to the internet.
- ______ Name Services : DNS
10 Clues: ___/IP • ______ Name Services : DNS • ARP : ______ Resolution Protocol • Ip _____ Services : Next Gen Service Platform • Manufactures over 90% of all routers on the internet • Carriers that handle approximately 90% of all internet traffic • Work around to handle the assignment of alias ip addresses to multiple users • ...
DNA001 2017-05-30
Across
- Ip _____ Services : Next Gen Service Platform
- ___/IP
- Carriers that handle approximately 90% of all internet traffic
- Manufactures over 90% of all routers on the internet
- Protocol that routes packets from one autonomous system to another (through boundary routers)
Down
- ______ Name Services : DNS
- ARP : ______ Resolution Protocol
- Work around to handle the assignment of alias ip addresses to multiple users
- Method of billing and policy tracking that reads the contents of customer packets
- Initials that stand for anyone providing people with access to the internet.
10 Clues: ___/IP • ______ Name Services : DNS • ARP : ______ Resolution Protocol • Ip _____ Services : Next Gen Service Platform • Manufactures over 90% of all routers on the internet • Carriers that handle approximately 90% of all internet traffic • Work around to handle the assignment of alias ip addresses to multiple users • ...
The business skills 2013-04-29
Across
- what the cost is
- The action or business of promoting and selling products or services
- a pofession or a trade
- the managerment of large amounts of money
Down
- A commercial business
- an article or substance that is manufactured or refined for sale
- The making of articles on a large scale using machinery
- The voluntary giving of help, typically money, to those in need
- a traditional widely accepted wa of behaving
- the action of helping or doing work for someone
10 Clues: what the cost is • A commercial business • a pofession or a trade • the managerment of large amounts of money • a traditional widely accepted wa of behaving • the action of helping or doing work for someone • The making of articles on a large scale using machinery • The voluntary giving of help, typically money, to those in need • ...
Phones 2023-06-06
Across
- a monthly agreement
- when the line is busy, the person on the other side is already on a call
- to pay for phone credit/data as you need it
- to ring or make a sound
- to put in a number to make a call
Down
- companies like Eir, 3, Lyca mobile, Tesco mobile
- to be made wait on the phone especially for customer service
- to end a call
- when a phone call ends suddenly because of network problems
- to return a call
10 Clues: to end a call • to return a call • a monthly agreement • to ring or make a sound • to put in a number to make a call • to pay for phone credit/data as you need it • companies like Eir, 3, Lyca mobile, Tesco mobile • when a phone call ends suddenly because of network problems • to be made wait on the phone especially for customer service • ...
Unit Three 2025-10-26
Across
- – Costs little money; not expensive.
- – A place (store) where you buy things.
- – A small paper that shows what you bought and the prices.
- – A small, flat computer you touch with your fingers.
- – Return an item and get a different one instead.
Down
- – A line of people waiting to pay or get service.
- – A person who buys things in a shop.
- – How much money something costs.
- – A bank card you use to pay instead of cash.
- – The machine/counter where you pay in a shop (cash register).
10 Clues: – How much money something costs. • – Costs little money; not expensive. • – A person who buys things in a shop. • – A place (store) where you buy things. • – A bank card you use to pay instead of cash. • – A line of people waiting to pay or get service. • – Return an item and get a different one instead. • – A small, flat computer you touch with your fingers. • ...
13.1 Key Terms Created by: Maddie Nay 2018-01-05
Across
- building and maintaining relationships with customers
- involves one or more intermediaries
- occurs when goods or services are sold from the producer directly to the customer
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
Down
- a pathway that directs products to consumers
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
- a group of customers who share common wants and needs
7 Clues: involves one or more intermediaries • a pathway that directs products to consumers • building and maintaining relationships with customers • a group of customers who share common wants and needs • occurs when goods or services are sold from the producer directly to the customer • ...
Lesson 7 Vocab 2025-10-28
Across
- A grid that compares characteristics of your business to direct competitors
- Some key players that influence those supply and demand relationships
Down
- Businesses that sell a different product or service than your business provides but that still fills the same customer need or want
- The data you collect about your competitors
- A unique characteristic that distinguishes your business from others
- Something that puts your business ahead of the competition
- Business in your market sell a similar product or service to what your business provides
7 Clues: The data you collect about your competitors • Something that puts your business ahead of the competition • A unique characteristic that distinguishes your business from others • Some key players that influence those supply and demand relationships • A grid that compares characteristics of your business to direct competitors • ...
Penicuik Job Knowledge 2014-05-06
Across
- Bonus
- Doing this to a customer can get someone fired.
- Sheet where call dispositions are tallied.
- When an appointment is made to go out, measure up at the customer’s property and leave them with a quote.
- What should be followed in order to get bites.
- Another term for a pitch.
- Document which is completed for a “bite” customer to show relevant details, such as name, property type, product they’re interested in. This is passed to confirmers.
- Things said by customers to avoid answering questions/cut you dead.
- Arguably the most crucial part of a call.
- Person who bites are passed to. They call the customer back and try to arrange an appointment to go out and measure up at the customer’s property in order to leave them with a quote.
Down
- Person who calls customers to generate interest in company products
- Code which is punched in after a call to indicate the outcome of the call
- Document comprising a grid which provides a record of a canvasser’s bites.
- It is a sackable offense to do this on the phone.
- When a canvasser gets a customer to agree to be called back to find out what they qualify for through the scrappage scheme.
- When a customer expresses a slight interest in finding out what they qualify for through our scheme.
- Local authority
- When the customer is passed directly to confirmer to get information about they qualify for rather than getting a call back.
18 Clues: Bonus • Local authority • Another term for a pitch. • Arguably the most crucial part of a call. • Sheet where call dispositions are tallied. • What should be followed in order to get bites. • Doing this to a customer can get someone fired. • It is a sackable offense to do this on the phone. • Person who calls customers to generate interest in company products • ...
2.01_MP3 Vocab 2022-10-23
Across
- An economic and sociological measure of a person’s income, education, and occupation
- The particular group of customers a business seeks to attract
- An individual’s qualities or traits and behavior
- Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
- The way in which people lead their daily lives
- Designing products and directing marketing activities to appeal to the whole market
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- One of the groups into which the total market is divided
- A head scarf worn in public by some Muslim women
Down
- The division of a market on the basis of where customers are located
- The classification of customers into similar groups to appeal to one or more individual segments
- A customer or potential customer who purchases goods or services to satisfy personal desires
- The division of a market on the basis of its physical and social characteristics
- A customer or potential customer who purchases items for use in the operation of a business, for resale, or for making other goods
- The division of a market on the basis of customers’ responses to a product
- The division of a market on the basis of customers’ lifestyles and personalities
- The division of a total market into smaller, more specific groups
- The identification and selection of markets for a business or for a product
18 Clues: The way in which people lead their daily lives • An individual’s qualities or traits and behavior • A head scarf worn in public by some Muslim women • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • ...
QFS Unit 3 2021-02-04
Across
- the use of imagination or original ideas or an individual's ability to create
- a series of steps that engineers and innovators can apply to develop a solution to a problem
- a distinguishable part in a course, development or cycle
- a first full-scale and usually functioning form of a new design of an invention
- an assessment of if the goals of the project were accomplished
- a listing of the project's timelines, activities and deliverables
- the act of developing a new process, product or service
- a legal document that is used to request proposals for a contract or service
Down
- a document that defines a business's objectives and strategies
- the introduction of something new
- the activity of gathering information to understand the needs of your customer
- one who organizes, manages, and assumes the risks of a business or enterprise
- a writing securing for a term of years the right to exclude others from making, using, or selling an invention
13 Clues: the introduction of something new • the act of developing a new process, product or service • a distinguishable part in a course, development or cycle • a document that defines a business's objectives and strategies • an assessment of if the goals of the project were accomplished • a listing of the project's timelines, activities and deliverables • ...
Crossword Puzzle Activity 2025-08-25
Across
- A Tangible item that is produced and sold to customers.
- The process of promoting, selling, and distributing a productor service.
- The performance of a task in exchange for money.
- The portion of total sales in a market that is controlled by one company or product.
- Product, Price, Place, and Promotion.
- The study of how people and businesses use resources to produce and distribute goods and services.
- The making, selling, or providing of products in exchange for money. It also refers to a company or organization.
- The process of gathering data about consumers’ needs and wants
Down
- Anything that can be bought or sold, including goods and services.
- The specific group of consumers a business aims its products and marketing toward.
- A formulated thought or opinion that can be marketed.
- A selling method focused on analyzing customer needs and wants and fulfilling them better than competitors.
- The activities businesses use to promote and sell products such as, pricing, promotion, selling, product management.
13 Clues: Product, Price, Place, and Promotion. • The performance of a task in exchange for money. • A formulated thought or opinion that can be marketed. • A Tangible item that is produced and sold to customers. • The process of gathering data about consumers’ needs and wants • Anything that can be bought or sold, including goods and services. • ...
Puzzleague 2022-04-08
Across
- A small open-fronted hut or cubicle from which newspapers,refreshments,tickets etc. are sold
- A regularly updated website or web page,typically one run by an individual or small group, that is written in an informal or conversational style
- A large poster often seen on major roads and highways
- A voucher entitling the holder to a discount for a particular product
- Statistical data relating to population & particular groups within it
- The goods and services business sells
- Advertising appeal that Includes television and the radio
- A distinctive market with customer sharing similar needs & wants possibly in geographic location
- “The world on time”,is the tagline for which courier service?
- A distinctive catchword or catchphrase
Down
- A word for advertisement that’s are showed on television
- You see these in the cinema, its a form of advertising films that are coming to the screen soon
- Market___; the process of understanding the size & structure of market & customer in them,
- A person who purchases goods & services for his/her personal use
- #Stopthebeautytest is the campaign line for which brand?incentive A promotional technique/tool that motivates or encourages the consumer to buy something
- I’m the brand which says “Simply Clever”
- Mix I am the group word for 4P’s of marketing
- The number of viewers a program attracts
- One of the four P’s of marketing, refer to where the product is sold & delivered to customer’s place
- “Just Do It” is Nike’s __
- “The power to do more” is the tagline for which brand
21 Clues: “Just Do It” is Nike’s __ • The goods and services business sells • A distinctive catchword or catchphrase • I’m the brand which says “Simply Clever” • The number of viewers a program attracts • Mix I am the group word for 4P’s of marketing • A large poster often seen on major roads and highways • “The power to do more” is the tagline for which brand • ...
Principles of Marketing 2015-10-06
Across
- States of left deprivation
- The act of obtaining a desired object from someone by offering something in return
- Firms that help the company to promote,sell and distributes its goods to final buyers
- Human wants that are backed by buying power
- economic factors that affect consumers purchasing power and sending patterns
- any group that has an actual or potential interest in or impact on an organizations ability to achieve its objectives
- An overall evaluation of the company's strengths,weaknesses opportunities and threats
- fresh understandings
- all individuals and householders that buy or acquire goods and services for personal consumption
Down
- The buying behavior of final consumer individuals householder
- developing strategies and practices that create a word economy that the plant can support indefinitely
- A good, service, or idea that is perceived by some potential customers as new
- Actually differentiating the market offering to create customer value
- Buyer discomfort caused by post purchase conflict.
- The collection of business and products that make up the company
- The mistake of paying more attention to the specific product a company offers than the benefits
- company growth by offering modified or new products to current market segments
- natural resources that are needed as inputs by marketers that are affected by marketing activities
- A statement of the organization's purpose-what it wants to accomplish in the large enviornment
- The total combined customer life time values of all the company's customers
20 Clues: fresh understandings • States of left deprivation • Human wants that are backed by buying power • Buyer discomfort caused by post purchase conflict. • The buying behavior of final consumer individuals householder • The collection of business and products that make up the company • Actually differentiating the market offering to create customer value • ...
Manual Recording of Accounting Transactions (1) 2018-03-09
Across
- Discount __________ a discount given to debtors for early payment of their account
- ________ Journal the first book of entry that records transactions in date order
- the main revenue account for a trading business
- a type of business who mainly sells labour, skills or expertise for profit
- cash or other assets withdrawn from the business by the owner
- a device in the ledger used to record increases and increases to an item
- a source document used to record buying or selling of inventory on credit
- Accounts __________ a customer who owes us money
- left hand side of a ledger account
- __________ Documents
- a document given to a customer after receiving cash from them
Down
- Accounts ___________ an entity to whom money is owed
- a book or computer file containing accounts
- the consumption or loss of a resource that decreases the equity of a business
- short for the expense Cost of Sales
- another name for Mechandise business who's main activity is buying & selling
- Discount __________ a discount received from our accounts payable for early payment of our account
- goods a business buys and sells in order to make a profit
- a document used to pay another entity which is an order to your bank to transfer money
- and inventory system that only measures the value of closing inventory and cost of sales periodically
- an inventory system that records all movements of inventory in and out of the business continuously
- Trial ___________
- Assets - Liabilities = ________
23 Clues: Trial ___________ • __________ Documents • Assets - Liabilities = ________ • left hand side of a ledger account • short for the expense Cost of Sales • a book or computer file containing accounts • the main revenue account for a trading business • Accounts __________ a customer who owes us money • Accounts ___________ an entity to whom money is owed • ...
deposits 2022-08-18
Across
- which department handles escrow wire requests
- this system is where we ask questions and request extended acw time
- customers need to send these in for a legal name change
- this system is used to see return codes for transfers
- this is what we send when a customer requests to update contact information
- we send this letter to customers when they want information about a transaction
- this is where we transfer a customer calling to report a deceased depositor
- this is where we go to expedite a case
- we use this program to change/cancel a wire request
Down
- we read this disclosure before opening an account for a customer
- customers will get this 7-10 BD after opening an account
- this is where we transfer customers who have questions about IRAs
- we advise customers of this when another party joins the line
- how long can we place customers on hold after the first initial hold
- this account can have the rate increased once during the term length
- this system is used to view evaluations and schedules
- customers can have 10 of these accounts opened within 365 days
- this system is used to view documents we have sent the customer
- how many beneficiaries can a customer have on an account
19 Clues: this is where we go to expedite a case • which department handles escrow wire requests • we use this program to change/cancel a wire request • this system is used to view evaluations and schedules • this system is used to see return codes for transfers • customers need to send these in for a legal name change • ...
Corporate Treasury Services Review 2025-12-03
Across
- Who is our CTS representative?
- What is a quick way and easy way for businesses to pay their employees?
- What is the service that provides online access to accounts 24/7 which allows businesses to monitor their accounts?
Down
- What is the service in which CTS notifies the customer by text or email when an ACH debit is presented to their account?
- This is an easy way for the business to deposit checks with their own on-site scanner.
- When a target amount is automatically transferred from one account to another account to earn interest, then swept back into the original account, what is this service called?
- What service provides that the bank collects the business' accounts receivable using a PO box and credits their deposit account?
7 Clues: Who is our CTS representative? • What is a quick way and easy way for businesses to pay their employees? • This is an easy way for the business to deposit checks with their own on-site scanner. • What is the service that provides online access to accounts 24/7 which allows businesses to monitor their accounts? • ...
CROSSWORD PUZZLE 2021-08-11
Across
- Service Tech in the Bristol Market who has been with the company the longest
- Driver in the Bristol Market who has been with the company the second longest
- Considered a Green Energy and has an odorant added to smell like rotten eggs
- One who goes above and beyond to help someone in need
Down
- Driver in Bristol Market who has been with the company the longest
- CEO of Dead River Company
- Customer Service Rep in the Bristol Market who has been with the company the longest
- This product runs all the delivery trucks
- Manager for the Bristol Market who once had a bird get stuck in their car in the Bristol parking lot
9 Clues: CEO of Dead River Company • This product runs all the delivery trucks • One who goes above and beyond to help someone in need • Driver in Bristol Market who has been with the company the longest • Service Tech in the Bristol Market who has been with the company the longest • Considered a Green Energy and has an odorant added to smell like rotten eggs • ...
Information Technology Puzzle 35 - CommScope Productivity Tools 2022-02-17
Across
- Email and calendar software which is part of O365
- Web-based collaborative platform where you can use it as a secure place to store, organize, share, and access information from any device
- File hosting service and enables registered users to share and synchronize their files
- Enterprise application focused on customer service, marketing automation, analytics, and application development.
Down
- Communication platform which offers workspace chat and videoconferencing, file storage, and application integration
- Next-generation security platform to enforce mobile app policies and to identify and prevent mobile threats.
- Standard in productivity software which includes word processing, spreadsheets, and presentation tools
- Diagramming and vector graphics application
- Provides e-procurement, sourcing, and supply chain cloud solutions
9 Clues: Diagramming and vector graphics application • Email and calendar software which is part of O365 • Provides e-procurement, sourcing, and supply chain cloud solutions • File hosting service and enables registered users to share and synchronize their files • Standard in productivity software which includes word processing, spreadsheets, and presentation tools • ...
Indirect Tax crossword 2024-02-10
Across
- India has adopted which GST model?
- The definition of goods under section 2(52) of CGSTAct does not include securities and?
- What is applicable when supply is inter state?
- The tax rate applicable in case of which supply is the tax rate as applicable on principal supply?
- In which charge,the liability to pay tax is on recipient of supply of goods and services or both instead of the supplier of goods and service or both?
Down
- Sitting fees received by director of a company, is liable for GST in the hand of whom?
- Renting of immovable property is supply of?
- In which supply, the goods or service or both are naturally bundled?
- GST is paid by the suppiler but borne by the?
- Transfer of tittle of machinery is supply of?
10 Clues: India has adopted which GST model? • Renting of immovable property is supply of? • GST is paid by the suppiler but borne by the? • Transfer of tittle of machinery is supply of? • What is applicable when supply is inter state? • In which supply, the goods or service or both are naturally bundled? • ...
Concepts of work psychology: Emerging issues and future trends 2019-08-17
Across
- He possibility of job sharing and flexible working.
- It focuses on the prediction of who would be a good worker and how to attract good candidates.
- It is a reduction in personnel and equipment in order to reduce the size of companies, thus increasing their productivity.
- Lets examine the forces of mutuality and agreement, in order to understand the underlying mechanisms promoting cooperation.
Down
- It is issues at a global level that increased the wealthand, also increased the inequality.
- Offers to generated the prediction and explanation of causal paths between variables of interest.
- Service relationships as customer expectations, positive service interactions.
- Buyer's market.
- It is the business practice that companies use as a cost-cutting measure.
9 Clues: Buyer's market. • He possibility of job sharing and flexible working. • It is the business practice that companies use as a cost-cutting measure. • Service relationships as customer expectations, positive service interactions. • It is issues at a global level that increased the wealthand, also increased the inequality. • ...
markting management 2024-01-29
Across
- Media Online networking platform
- Occurs when a firm sets a price for the product in order to entice the customer into making a purchase by making it sound cheaper than it actually is
- The degree to which products or services meet or exceed customer expectations
- An amount to be paid for an insurance policy
- Involves setting a low initial price for a new product in order to get a foothold in the market and gain market share
- The collective term used to describe TV, radio, websites etc that all promotion
- Place of exchange
- User Final consumer
- Promote products or services
- A measure used to evaluate the profitability of an investment relative to its cost, often expressed
- providing consumers with the products and services they desire
- The part of the design mix other than cost and function
- When a percentage mark up is added to the cost of producing a good or service to calculate the selling price
- Advertising : a business that organises advertising campaigns on behalf of clients
- The combination of promotional activities that a firm uses in order to create and general sales
- The stages a product goes through from introduction to withdrawal from the market, typically including introduction, growth, maturity, and decline.
- Planned approach
- Specialized market
- Data collection
- An individual who represents and promotes a brand, often through endorsements and appearances
- The difference between a prospective customer's evaluation of the benefits and costs of one product when compared with others
- Based on the prices charged by competitors, maybe the same or slightly lower, firms will try to compete on other aspects of the marketing mix Creating a feature or characteristic within a brand that makes it stand out
- Transactional revenue
- Organized effort
- Promotional practice where on the purchase of one item another one is given free
- Mutual marketing
- Strategy to keep existing customers satisfied and loyal to a brand
Down
- Involves setting a high initial price for a new product in order to recoup cost
- Product purchaser
- A promotional method that involves the creation of an identity for the business that distinguishes that firm and its products from other firms uniform, vehicles
- Rivalry for sales
- supply network
- marketing Advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps
- Industry portion
- A group of related products or services offered by a company under a single brand or category
- Product wrapping
- Creating a unique selling proposition or distinctiveness for a product or brand in the market
- Preposition The unique benefits and value that a product or service offers to its customers,distinguishing it from competitors
- Determines prices for products in order to maximize profit
- Any word, phrase, symbol, design, or a combination of these things that identifies your goods or services
- The commercial value that derives from consumer perception of the brand name of a particular product or service, rather than from the
- Creating a feature or characteristic within a brand that makes it stand out
- The process of gathering, analyzing, and interpreting information about a market, including consumer preferences, behaviors, and competitors
- A symbol or other design adopted by an organization to identify its products
- Prices are set low for a short period of time to force competitors out of the market
- A measurable unit used to quantify results in marketing campaigns
- Brand commitment
- Interaction with a brand or content
- Prediction of future sales based on historical data and market trends
49 Clues: supply network • Data collection • Industry portion • Product wrapping • Brand commitment • Planned approach • Organized effort • Mutual marketing • Product purchaser • Rivalry for sales • Place of exchange • Specialized market • User Final consumer • Transactional revenue • Promote products or services • Media Online networking platform • Interaction with a brand or content • ...
Unit 1 POB Vocab 2022-05-13
Marketing Seminar Crossword Puzzle 2023-03-15
Across
- Behaviour The study of consumer behaviour and how it influences buying decisions.
- Audience The group of customers or potential customers that a company is targeting with its products or services.
- Mix The four Ps of marketing: are product, price, promotion, and place.
Down
- Differentiation The process of making a product or service unique to stand out from competitors in the market.
- Response A type of advertising that is designed to persuade a customer to take a specific action, such as buying a product or signing up for a service.
- The process of creating a unique image or identity for a product or service in the minds of the target audience.
- Analysis A strategic planning tool used to identify the strengths, weaknesses, opportunities, and threats of a business or project.
- Segmentation The process of dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors.
- The process of creating, promoting, and distributing a product or service to a target audience.
9 Clues: Mix The four Ps of marketing: are product, price, promotion, and place. • Behaviour The study of consumer behaviour and how it influences buying decisions. • The process of creating, promoting, and distributing a product or service to a target audience. • ...
Apple - Accessories 2020-05-15
Across
- accessory for iPads that allow writing, drawing and precise input
- special covering for iPhones that significantly increase the amount of time it can stay on
- colorful straps made by Apple for the Apple Watch
- a free way to personalize certain items when purchased online
- attachment for iPads that let you enter text much more efficiently than typing with software
- experiences you can share with customers to inspire them to think creatively
- key Apple step of service to learn about your customer to present personalized solutions
Down
- accessories can prevent damage to an item
- remotely piloted machines that fly and often take pictures or video
- Extra items a user can purchase to enhance the power of their device
- service from apple for $5/mo with over 100 games available to play
- wearable technology from Apple that allows for easy listening for music, podcasts and phone calls
- Apple tests and selectively includes certain accessories to carry in its physical and online stores
13 Clues: accessories can prevent damage to an item • colorful straps made by Apple for the Apple Watch • a free way to personalize certain items when purchased online • accessory for iPads that allow writing, drawing and precise input • service from apple for $5/mo with over 100 games available to play • remotely piloted machines that fly and often take pictures or video • ...
Business and Marketing 2025-08-25
Across
- Serve to ensure a business is meeting demand of its customers and able to compete with other companies.
- The goods and services a business produces to satisfy customer's wants or needs.
- Represents a company's portion of the total sales or revenue within a given industry or market segment.
- Products, Promotions, Price, and Place.
- A formulated thought or opinion.
Down
- The production, consumption, and transfer of wealth.
- The aspects of making, selling, and providing products in exchange for money.
- The process of gathering qualititative and quantitative data about consumers' needs and wants.
- A tangible item that is produced and sold to consumers.
- The specific group of consumers a company aims to reach with its products or services.
- A method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors.
- The performance of a particular task in exchange for money.
- The process or technique of promoting, selling, and distributing a product or service.
13 Clues: A formulated thought or opinion. • Products, Promotions, Price, and Place. • The production, consumption, and transfer of wealth. • A tangible item that is produced and sold to consumers. • The performance of a particular task in exchange for money. • The aspects of making, selling, and providing products in exchange for money. • ...
marketing crossword 2021-11-28
Across
- the products and services is available to come to you
- two or more businesses agree to work together
- form of marketing developed from direct response marketing campaigns that emphasizes customer retention and satisfaction rather than sales transactions
- the financial benefit realized when revenue generated from a business activity
- ongoing emotional relationship between you and your customer
- process of separating a market into sub-groups
- difference between the price of a product or service and the cost of producing it
- an economic system based on supply and demand with little or no government control
- process of deciding which markets to invest in and pursuing
- the process of using your company's reputation to market your business to new leads
- subset of the market on which a specific product is focused
- promotion of environmental and socially responsible products, practices, and brand values
- refer to the entire set of activities
Down
- include activities that companies undertake to innovate and introduce new products and services
- efforts that need to be constantly maintained, fed, or paid for in order to produce results
- market characterized by a small number of firms who realize they are interdependent in their pricing and output policies
- geographical region where a company conducts business that is outside the territorial boundaries of a company's home country
- a company to produce goods or services better or more cheaply than its rivals
- rivalry between companies selling similar products and services
- taxes or duties (customs duties) that are levied on imported goods
- the percentage of the total revenue or sales in a market that a company's business makes up
- cost of the item plus all shipping costs related to getting the item from the seller to the buyer
- many producers competing to provide consumers with the goods and services needed
- when one supplier provides a particular good or service to many consumers
- in marketing is the logo
- unique selling point
- Product marketing refers to the process in which the marketing activities are aligned to promote and sell a specific product for a particular segment
27 Clues: unique selling point • in marketing is the logo • refer to the entire set of activities • two or more businesses agree to work together • process of separating a market into sub-groups • the products and services is available to come to you • process of deciding which markets to invest in and pursuing • subset of the market on which a specific product is focused • ...
marketing crossword 2021-11-28
Across
- market characterized by a small number of firms who realize they are interdependent in their pricing and output policies
- promotion of environmental and socially responsible products, practices, and brand values
- form of marketing developed from direct response marketing campaigns that emphasizes customer retention and satisfaction rather than sales transactions
- ongoing emotional relationship between you and your customer
- efforts that need to be constantly maintained, fed, or paid for in order to produce results
- the percentage of the total revenue or sales in a market that a company's business makes up
- the process of using your company's reputation to market your business to new leads
- when one supplier provides a particular good or service to many consumers
- process of deciding which markets to invest in and pursuing
- include activities that companies undertake to innovate and introduce new products and services
- in marketing is the logo
- Product marketing refers to the process in which the marketing activities are aligned to promote and sell a specific product for a particular segment
- refer to the entire set of activities
- geographical region where a company conducts business that is outside the territorial boundaries of a company's home country
- unique selling point
Down
- a company to produce goods or services better or more cheaply than its rivals
- difference between the price of a product or service and the cost of producing it
- the products and services is available to come to you
- cost of the item plus all shipping costs related to getting the item from the seller to the buyer
- process of separating a market into sub-groups
- an economic system based on supply and demand with little or no government control
- many producers competing to provide consumers with the goods and services needed
- rivalry between companies selling similar products and services
- two or more businesses agree to work together
- subset of the market on which a specific product is focused
- taxes or duties (customs duties) that are levied on imported goods
- the financial benefit realized when revenue generated from a business activity
27 Clues: unique selling point • in marketing is the logo • refer to the entire set of activities • two or more businesses agree to work together • process of separating a market into sub-groups • the products and services is available to come to you • process of deciding which markets to invest in and pursuing • subset of the market on which a specific product is focused • ...
Business Vocabulary 2017-01-11
Across
- 2.0 a second generation in the development of the World Wide Web,conceived as a combination of concepts, trends, and technologies that focus on user collaboration, sharing of user-generated content, and social networking.
- resources the personnel of a business or organization, especially when regarded as a significant asset.
- Department the division of a business that is responsible for selling products or providing services
- a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result:
- working at home by using a computer terminal electronically linked to one's place of employment.
- Marketing a marketing strategy that focuses on spreading information and opinions about a product or service from person to person, especially by using unconventional means such as the Internet or email:
- an estimate of income and expenditure for a set period of time.
- an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
- a report or description of an event or experience.
- A legal form of business operation between two or more individuals who share management and profits.
- by many yet understood by relatively few.
Down
- one of those words in property investment that is bandied
- the difference between the seller's cost for acquiring products and the selling price, expressed as a percentage of net sales revenues.
- a core function of human resource management.
- a person or group that has an investment, share, or interest in something, as a business or industry.
- a group of persons, as employees, charged with carrying out the work of an establishment or executing some undertaking.
- to convert an asset or any object into money or legal tender.
- Service Department takes place while performing a transaction for the customer, such as making a sale or returning an item.
- an event at which something, such as a book or product, is presented to the public for the first time and is also the act of creating, presenting or promoting a new product.
- a person, firm, organization, etc., that finances and buys the time to broadcast a radio or television program so as to advertise a product, apolitical party, etc.
20 Clues: by many yet understood by relatively few. • a core function of human resource management. • a report or description of an event or experience. • one of those words in property investment that is bandied • to convert an asset or any object into money or legal tender. • an estimate of income and expenditure for a set period of time. • ...
test 2019-10-23
Across
- It is more important than reality.
- We reviewed three for an effortless experience.
- It has a big impact on the customer’s perception of our capability to resolve their problem.
- A powerful way to demonstrate engagement and customer commitment.
- A famous metric used to quantify and monitor service quality level.
- A preference for issue resolution across industries.
- It can only arise with long waiting and resolution times, repeat contacts or transfers, incorrect phrasing, no guided resolution etc.
- A required organizational capability that can always be improved.
- Adhering and meeting those is critical, be it quality or practice.
- An internal key factor to a rich and integrated CX.
- Most customers want it to be quick, simple and accurate.
- It is required in all aspects of our business.
- An essential piece of the 21st century support and business development operations.
- The one from our customers is ours.
Down
- It’s good practice to take it as you work on resolving an issue.
- Demonstrating it contributes to providing a positive experience.
- Each one has to be seamless, frictionless and effortless.
- One emotional driver.
- There is always room for it.
- An effortless experience is one of its key drivers.
- One experience engineering technique.
- It has to be it for our customers, in all aspects of our business.
- A critical aspect of the overall CX.
- A critical aspect of the overall CX.
- ‘No complaint means happy customers’ is one.
- Always strive for the top.
- A set of skills and codes to master.
- The sum of its part.
- We must consistently align ourselves with those from the customers.
- Customers’ complaints are good for it.
- It must be instilled that the situation will be handled smoothly.
- Helping customers realize it from their investment in our technology is an essential practice for a differentiated experience.
- The challenge is to uncover those that are unarticulated.
- A skill that expand your ability to determine customers’ needs, when actively managed.
- Whether it relates to response or resolution, it has to be balanced by customer feeling.
35 Clues: The sum of its part. • One emotional driver. • Always strive for the top. • There is always room for it. • It is more important than reality. • The one from our customers is ours. • A critical aspect of the overall CX. • A critical aspect of the overall CX. • A set of skills and codes to master. • One experience engineering technique. • Customers’ complaints are good for it. • ...
Strategic Management Terms 2023-01-18
Across
- response time The time that it takes for a good to be delivered or a service to be performed.
- differentiation The process by which strategic managers choose how to divide people and tasks into functions and divisions to increase their ability to create value.
- needs. Desires, wants, or cravings that can be satisfied by means of the characteristics of a product or service.
- A group of companies offering products or services that are close substitutes for each other---that is, products or services that satisfy the same basic customer needs.
- barriers The economic, strategic, and emotional factors that prevent companies from leaving an industry.
- governance. The mechanisms that exist to ensure that managers pursue strategies in the interests of an important stakeholder group, the shareholders.
- change The movement of a company away from its present state toward some desired future state to increase its competitive advantage and profitability.
- The way in which a company allocates people and resources to organizational tasks and divides them into functions and divisions so as to create value.
- The people (functions, departments, or organizations) who supply a process with its necessary inputs.
- What it is that the company exists to do.
Down
- implementation. Putting strategies into action.
- of control The tendency to overestimate one's ability to control events.
- loyalty Preference of consumers for the products of established companies.
- The creation of a good or service.
- A company's skills at coordinating its resources and putting them to productive use.
- A possibility of something dangerous or unpleasant happening.
- Individuals or groups with an interest, claim, or stake in the company, in what it does, and in how well it performs.
- needs Universal needs exist when the tastes and preferences of consumers in different nations are similar if not identical.
- chain The idea that a company is a chain of activities for transforming inputs into outputs valued by customers.
- The quantity of inputs that it takes to produce a given output (that is, efficiency = outputs/inputs).
- of ethics A formal statement of the ethical principles a business adheres to.
- productivity Output per unit of invested capital.
- chain The idea that a company is a chain of activities for transforming inputs into outputs valued by customers.
- analysis The comparison of strengths, weaknesses, opportunities, and threats.
- An agreement between two companies to pool their operations and create a new business entity.
25 Clues: The creation of a good or service. • What it is that the company exists to do. • implementation. Putting strategies into action. • productivity Output per unit of invested capital. • A possibility of something dangerous or unpleasant happening. • of control The tendency to overestimate one's ability to control events. • ...
marketing 2022-03-11
Across
- Introduction, growth, maturity, decline
- which marketing directed at people outside the company?
- Satisfaction or dissatisfaction that occurs when there is a discrepancy between expectations and reality
- What red symbol shows on product?
- More unconventional marketing types of sales promotion include: push and pull
- context, company, consumers, Competitors, collaborators
- PLC stands for?
- When product reaches at a certain level we called as?
- Combining stages of production and distribution under a single ownership
- Choice tactics, rule of thumb
- The value of the next best choice one gives up when choosing an action
- What green symbol shows on product?
- Segmentation, targeting positioning
- A map consisting of two axes of attributes where existing products are mapped in order to spot opportunities and niches not currently served in the market
- A move towards direct to consumer marketing taking out the middle man
- what is a easy way of marketing?
- what is the basic property of a service which makes it different from a product?
- Percentage of sales, units or customers a company has relative to the total
- The value of a brand
- which factor relates to family that influences consumer behavior?
- marketing is a part of ?
- What product has?
- Discrepancy between actual and ideal states
- what company have to understand first?
- IN SWOT what is a meaning of O?
Down
- What company needs for growth of business?
- What product makes different?
- In marketing PESTLE 'S' stands for?
- Strengths,weaknesses,opportunities,threats
- Cost of goods sold
- how many types of marketing people market entities?
- In marketing PESTLE 'E' stands for?
- according to whom" a product lifecycle is very much similar to human life cycle?
- When customer likes two product at a time what they do?
- which marketing hiring,training,&motivating able employees who want to serve customer well?
- what is a motive of privet firm?
- price, product, promotion, place
- in privet firms the major objective is?
- In SWOT what is a meaning of S?
- When employee work hard what he get?
- Ratio of net profile to the investment used to make the net profit
- What make customer feel attractive towords product?
- IN SWOT what is a meaning of W?
- In marketing PESTLE 'E' stands for?
- Customer lifetime value
- who helps marketers to gain that perspective?
- In marketing PESTLE 'P' stands for?
- In marketing which skill is more important?
- In marketing PESTLE 'L' stands for?
- When customer like product what it makes feel?
- IN SWOT what is a meaning of T?
- better product,better value,better living is the statment of which company?
- The dreaded marketing simulation project used in MKTG101?
- Who invest money in business?
- The percent of manufacturer price (retailer cost) that is added to get the retail price
- In marketing PESTLE 'T' stands for?
56 Clues: PLC stands for? • What product has? • Cost of goods sold • The value of a brand • Customer lifetime value • marketing is a part of ? • What product makes different? • Choice tactics, rule of thumb • Who invest money in business? • In SWOT what is a meaning of S? • IN SWOT what is a meaning of W? • IN SWOT what is a meaning of T? • IN SWOT what is a meaning of O? • ...
crucigrama de espanol de mis suenos 2024-04-18
15 Clues: open • to buy • closed • online • giftshop • windowshop • go shopping • CLOTHESTORE • male vendor • music store • male customer • female vendor • female customer • STATIONARY STORE • he/she/usted comes
SEDA - MARKETING PUZZLE 2013-05-09
Across
- The fundamental determinant of a person's wants and behaviour
- Any paid form of non-personal and promotion of ideas, goods or services by an individual sponsor
- A company's structures, policies and corporate culture
- A group of firms that offer a product or class of products that ate close substitutes to one another
- a company's efforts to inform buyers, communicate, promote and sell its products and service over the internet
- A direction or sequence of events that has some momentum and durability
- Marketing A manufacturer selling directly to the final customer
- Selecting which segments of a population of customers to serve
Down
- Is a set of processes of creating, communicating and delivering value
- Marketing Building mutually satisfying long-term relationships with key parties in order to earn and retain their business
- The effect one person has on another's attitude or purchase probability
- Any good, service or idea that is perceived by someone as new
- A name, term, sign, symbol or design or a combination of these
13 Clues: A company's structures, policies and corporate culture • The fundamental determinant of a person's wants and behaviour • Any good, service or idea that is perceived by someone as new • A name, term, sign, symbol or design or a combination of these • Selecting which segments of a population of customers to serve • ...
EAIS : Crossword 2016-08-08
Across
- Which is the biggest enabler for digitalization using Business Process Automation
- Under Cover Agent(UCA) used in which Business process management tool
- Our preconfigured solution on IBM Sterling commerce
- The newly incubated practice in EAIS on API Economy is led by
- Key WMS solution for Omnichannel transformation
- Providing a scalable and adaptable next generation solutions we are focusing on which technology
- Who is our Service offering head
Down
- 5500+ and adding in Expert , 280+ and adding Engagements ,30+ niche and large Partnerships
- Which one is Enabling fleet and logistics network resources using advanced optimization practices with an objective of reducing costs, improving service levels by eliminating constraints
- Which solution offering from EAIS provides next generation cloud based Enterprise Application for CRM & ERP
- Ariba and JDA are technology solutions for which domain of supply chain
- Who is the Winner of MS Customer Award for 2012 for outstanding work in process manufacturing
- What is the emerging transformation platform for all aspects of digital enterprise
13 Clues: Who is our Service offering head • Key WMS solution for Omnichannel transformation • Our preconfigured solution on IBM Sterling commerce • The newly incubated practice in EAIS on API Economy is led by • Under Cover Agent(UCA) used in which Business process management tool • Ariba and JDA are technology solutions for which domain of supply chain • ...
D2D Crossword 2022-05-17
Across
- Number of email addresses one Bell account can create.
- A period within which if customer cancels their new BRS services they; they don't pay and early termination fee.
- Order type for an existing customer placing a winback mobility order.
- Contingency when OM is down.
- RGU stands for Revenue _____ Unit.
- What does street type BLVD stand for?
- Maximum duration of a seasonal suspend for an account is up to __ months.
- Insurance on the HP, seen under others section for existing HP accounts.
- The new Fibe TV box can record up to __ programs simultaneously.
- When a the $40.55 HP credit does not populate in OM for a trio order with HP.
- The only Polish channel offered with Fibe TV Programming.
Down
- An address that qualifies for Fibe 100 for internet uno order but only Fibe 50 if ordering a triple.
- A service provider we can port HP, TV and internet from.
- The name of the button on the billing page we click on to add paper billing.
- An Ontario OBA that qualifies for no term on a new TV order.
- Name of the one source document to pull up Mobility device price list.
- The name given to the HP number when we place internet single order/ orders without HP.
- Price of adding the French add on is $__ (spell the value)
18 Clues: Contingency when OM is down. • RGU stands for Revenue _____ Unit. • What does street type BLVD stand for? • Number of email addresses one Bell account can create. • A service provider we can port HP, TV and internet from. • The only Polish channel offered with Fibe TV Programming. • Price of adding the French add on is $__ (spell the value) • ...
Chapter 7 and 8 2015-03-20
Across
- A consumer product that the consumer either does not know about or knows about but des not normally consider buying.
- An activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
- The use of commercial marketing concepts and tools in programs designed to influence individuals' behaviour to improve their wll-being and that of the society
- A consumer product with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort
- A product bought by individuals and organization for furthr processing or for use in conducting a business.
- A consumer product that the customer, in the process of selecting and purchasing, usually compares on such attributes as suitable, quality, prices, and style
Down
- The charateristics of a product or service that bear on its ability to satisfy stated or implied customer needs.
- A consumer product that customers unsually buy frequently, immediately, and with minimal comparison and buying effoert
- The activities of designing and producing the container or wrapper for a product.
- A product bought by final consumers for personal consumption
- A name,term, sign, symbol, or design or a comination of these, that identifies the products or services of one seller or group of sellers and differentiates them from those of competitors.
- Anything that can be offered to a market for attention, aquisition, use, or consumption that might satisfy a want or a need
12 Clues: A product bought by final consumers for personal consumption • The activities of designing and producing the container or wrapper for a product. • A product bought by individuals and organization for furthr processing or for use in conducting a business. • ...
LOGISTIC 2023-09-09
Across
- the best service obtained at the lowest______ is selected first.
- give one area at customer service. _______
Down
- post transaction activities are essential for maintaining customer_______.
- effective_______ is a key element of sales-services relationship.
- _______ order processing have positive effect on customers therefore supplier supply.
5 Clues: give one area at customer service. _______ • the best service obtained at the lowest______ is selected first. • effective_______ is a key element of sales-services relationship. • post transaction activities are essential for maintaining customer_______. • _______ order processing have positive effect on customers therefore supplier supply.
YVWay-FINAL 2024-07-15
5 Clues: ___ the Why Behind • How do you find a yes that matters? • What should never be delivered over email? • What are you cultivating when it comes to what outweighs service? • What does the A stand for when leaving someone in AWE of your customer service?
Crossword 1 2019-03-31
Across
- The person suggests there are five hierarchies or levels of need that explain why people work
- Good customer service can lead to word of ____ promotion
- of scale occur when a business grows so large that the costs per unit increase.
- A _____ market is a specialised market for a particular product or service.
- This production is a strategy businesses can use to make production more efficient.
Down
- is a business practice used by companies to reduce costs or improve efficiency by shifting tasks,
- GDP stands for Gross Domestic __________
- This research (desk research) involves gathering existing data that has already been produced
- _______ theory believed there were two strands to motivating staff and improving employee satisfaction
9 Clues: GDP stands for Gross Domestic __________ • Good customer service can lead to word of ____ promotion • A _____ market is a specialised market for a particular product or service. • of scale occur when a business grows so large that the costs per unit increase. • This production is a strategy businesses can use to make production more efficient. • ...
Concepts of work psychology: Emerging issues and future trends 2019-08-17
Across
- It is the business practice that companies use as a cost-cutting measure.
- It is issues at a global level that increased the wealthand, also increased the inequality.
- It focuses on the prediction of who would be a good worker and how to attract good candidates.
- It is a reduction in personnel and equipment in order to reduce the size of companies, thus increasing their productivity.
- Lets examine the forces of mutuality and agreement, in order to understand the underlying mechanisms promoting cooperation.
Down
- Offers to generated the prediction and explanation of causal paths between variables of interest.
- Buyer's market.
- He possibility of job sharing and flexible working.
- Service relationships as customer expectations, positive service interactions.
9 Clues: Buyer's market. • He possibility of job sharing and flexible working. • It is the business practice that companies use as a cost-cutting measure. • Service relationships as customer expectations, positive service interactions. • It is issues at a global level that increased the wealthand, also increased the inequality. • ...
WELCOME TO T-MOBILE 2023-11-18
Across
- The system utilized for accessing a pre-existing customers account.
- The system utilized to set up customers with Prepaid orders.
- A type of plan that doesn't require a credit check, doesn't allow customers to finance devices, or receive any promotions.
- The method used to bring a number over a from a previous carrier.
- The system used for Expert VR assist, Predefined Content, and interacting with Customers.
- The method used to bring over a device Physically. (BYOD)
- The Mandatory introduction every customer needs when signing up for T-Mobile service.
- Allows you to bring your unlocked device for a new/upgraded one.
Down
- The Program you use for paying a phone off, and trading it in.
- The method used to bring over a device (BYOD) virtually.
- A type of plan that offers T-Mobile promotions, trade-ins, financing, and exclusive offers.
- The system utilized for IMEI / Coverage checks.
- The program you use for paying a phone off and bringing it over to our network.
- The system utilized for creating a new account with a customer, and pulling up pre-existing orders placed by agents.
- Complete The entire sale with Go5G Next Plan, P360, accessories, BTS & HINT
- The system that allows you to view a large list of existing and upcoming promotions.
16 Clues: The system utilized for IMEI / Coverage checks. • The method used to bring over a device (BYOD) virtually. • The method used to bring over a device Physically. (BYOD) • The system utilized to set up customers with Prepaid orders. • The Program you use for paying a phone off, and trading it in. • Allows you to bring your unlocked device for a new/upgraded one. • ...
Introduction to Business Ch 1 2025-07-30
Across
- A product essential to survival
- Plan A series of documents that serve as a blueprint for building a business
- System Organized way a nation distributes resources and goods
- Worth The total value of a business (assets – liabilities)
- Activity Anything a business does to generate profit
- Payment to the government for public services
- Money a business makes after subtracting expenses
- Performance of a task in exchange for money
- Something owed by a business or individual
- of
Down
- Tangible item produced and sold to consumers
- Science of satisfying unlimited wants with limited resources
- A product that is desired but can be lived without
- A person who purchases goods and services
- Ethics The moral responsibility to act fairly in policies and decisions
- Something a business owns
- Anything that can be bought or sold
- Money earned in exchange for work
- Person who organizes and takes the risk for a business venture
- Place where products are bought and sold
20 Clues: of • Something a business owns • A product essential to survival • Money earned in exchange for work • Anything that can be bought or sold • Place where products are bought and sold • A person who purchases goods and services • Something owed by a business or individual • Performance of a task in exchange for money • Tangible item produced and sold to consumers • ...
MSSC Chapter 7 Crossword 2025-09-29
Across
- Can customers buy it when they want it
- Acquires products for direct use
- Response before a problem occurs
- Products that are not a necessity but desired by consumers
- Person or group with an interest in a product
- Features or personalization that a costumer wants
- Amount of Variation allowed
Down
- Buys from a wholesaler or manufacturer
- Buys direct form a manufacturer
- Any person or group affected by a product or service
- (2 Words)Uses a product to manufacture another product
- Detailed description of acceptable limits
- Does the product do what it is designed to do
- Cooperation among groups that produces an effect greater than that of each group working alone
- Is the product dependable
- Food, clothing, shelter, environment, security
- Reflects the number of features and quality perceptions
- Full-Scaled Model
18 Clues: Full-Scaled Model • Is the product dependable • Amount of Variation allowed • Buys direct form a manufacturer • Acquires products for direct use • Response before a problem occurs • Buys from a wholesaler or manufacturer • Can customers buy it when they want it • Detailed description of acceptable limits • Does the product do what it is designed to do • ...
Crossword Puzzle Revenue Recognition Policy 2016-06-24
Across
- Risk of Loss: Do not offer to pay or compensate a customer for damages or losses incurred after legal risk of loss has ____ to the customer.
- Executive Summary: The first principle of revenue recognition is that revenue must be realized or realizable, and the second principle is that revenue must be ____.
- Revenue Recognition Criteria: The third criteria of revenue recognition is that the customer fee is ____ or determinable.
- Modifications to Customer Purchase Orders: No modifications are allowed to customer PO's after ____ in order for revenue to be recognized.
- Credit Terms - Payment Due Date: Revenue on orders with payment terms greater than ____ days from delivery will be deferred until cash receipt.
- Collectibility: Sales and other personnel should notify the country controller ____ of any collection concerns.
- Pricing: Variances from list price or contractual price require pre-approval of the ____ Committee.
- Delivery Terms: Maxwell's standard delivery terms as defined in Incoterms 2010.
- Side Agreements: Company personnel may not enter into side agreements, ____ or in writing, with customers that effectively amend any sales term of an order or contract with a customer without the completion of formal documentation, along with obtaining necessary approvals, to modify the terms of a sale.
Down
- Third Party Warehouses: Do not ask a customer to ____ delivery of goods at a third party warehouse in order to achieve a sale.
- Changes in Delivery Date: A customer's request to change a delivery date by more than fifteen calendar days, or to pull-in delivery to an ____ quarter, requires receipt of a revised PO prior to quarter end in order for revenue to be recognized.
- Distributors: Sales personnel may not agree with a distributor to ____ the payment due date until sell-through to an end user.
- Return Privileges: A sale does not meet the revenue recognition criteria of having a fixed or determinable sales price and reasonable assurance of collection if it is subject to ___ privileges.
- Modifications to Delivery Terms: The delivery terms of an order must agree to ____ customer terms, unless pre-approved by the Worldwide Controller.
- Contingencies: Revenue on orders that contain substantive contingencies will be ____ until these contingencies are resolved.
- Order Documentation: Revenue cannot be recognized if the customer's purchase order is not ____ before quarter-end.
- Order Definition and Terms Approval Process: For proposed deviations of order terms from established customer terms, approval should be requested through submission of an email to _______@Maxwell.com.
- Collectibility: A sale does not meet the criteria for revenue recognition at the time of sale if it is not ____ that the sales price will be collected from the customer.
18 Clues: Delivery Terms: Maxwell's standard delivery terms as defined in Incoterms 2010. • Pricing: Variances from list price or contractual price require pre-approval of the ____ Committee. • Collectibility: Sales and other personnel should notify the country controller ____ of any collection concerns. • ...
Terminology 2023-04-17
Across
- What is the final receiver called?
- What is a shipment receipt called?
- What is the load information number called?
Down
- A person who transports something
- The commercial route between the origin and the destination of your shipment.
- The recipient of a good, service, or products
- what is another name for goods being shipped?
7 Clues: A person who transports something • What is the final receiver called? • What is a shipment receipt called? • What is the load information number called? • The recipient of a good, service, or products • what is another name for goods being shipped? • The commercial route between the origin and the destination of your shipment.
Dispatch 2019-07-09
Across
- Age Requirement
- How many Communications and Dispatch centers statewide?
- Our benefits include medical, dental and ______
- What is probation period for PSDs/PSOs?
- Potential candidates need to be able to pass a background and ___________
- What is the name of the exam to apply?
Down
- About how many PSDs and PSOs are currently employed by CHP?
- Net typing speed per minute
- Are we POST certified?
- We have a __________ work environment
- What is the name of the website to apply for open positions within the CHP?
- To check hearing during a medical examination candidates will undergo an _________
- What is the name of our training facility located in Southern California?
- How many years of customer service is required?
14 Clues: Age Requirement • Net typing speed per minute • Are we POST certified? • We have a __________ work environment • What is probation period for PSDs/PSOs? • What is the name of the exam to apply? • Our benefits include medical, dental and ______ • How many Communications and Dispatch centers statewide? • ...
ban 2024-04-30
Across
- (adj)not allowed
- (ph.v)to finish, use, or sell all of something so that there is none left
- (adj)more, or more than usual
Down
- (adj)single-use
- (n) a person who buys goods or a service
- (v)to ask for money for something
- (v)to stop someone from doing something
- (n)one of two or more things that you can choose between
8 Clues: (adj)single-use • (adj)not allowed • (adj)more, or more than usual • (v)to ask for money for something • (v)to stop someone from doing something • (n) a person who buys goods or a service • (n)one of two or more things that you can choose between • (ph.v)to finish, use, or sell all of something so that there is none left
Customer Services 2024-10-03
Across
- “I’m aiming to provide a ____ solution.”
- “I can ____ fix that for you today.”
- “We want to ensure you get the ____ experience.”
- “I’ll handle this ____ for you.”
- “We ____ strive to provide the best service.”
Down
- “I am ____ committed to resolving this.”
- “We aim for a ____ outcome.”
- “It’s a ____ to assist you.”
- “That’s a ____ question!”
- “I’ll take immediate ____ to fix this.”
- “I ____ appreciate your patience.”
- “The ____ benefit of this option is…”
- “It’s a ____ process to get started.”
13 Clues: “That’s a ____ question!” • “We aim for a ____ outcome.” • “It’s a ____ to assist you.” • “I’ll handle this ____ for you.” • “I ____ appreciate your patience.” • “I can ____ fix that for you today.” • “The ____ benefit of this option is…” • “It’s a ____ process to get started.” • “I’ll take immediate ____ to fix this.” • “I am ____ committed to resolving this.” • ...
Chapter 13.1 Key Terms Created By: Rolando Baltazar 2019-01-09
Across
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- involves one or more intermediaries
- a pathway to direct products to consumers
Down
- to build and maintain relationships with their customers
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
- a group of customers who share common wants and needs
- occurs when goods or services are sold from the producer directly to the customer
7 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • occurs when goods or services are sold from the producer directly to the customer • ...
Set 7 2025-09-02
Across
- television or radio advertisement focus on having a profit.
- an amount that has to be paid or spent to buy or obtain something.
- facts and statistics collected together for reference or analysis.
- the specific group of people a business wants to sell their product or service to.
Down
- the place or position where something is.
- A deep understanding of consumer behavior or market trends that reveals opportunities to create more effective strategies.
- The perceived benefit or worth of a product/service to a customer.
7 Clues: the place or position where something is. • television or radio advertisement focus on having a profit. • an amount that has to be paid or spent to buy or obtain something. • The perceived benefit or worth of a product/service to a customer. • facts and statistics collected together for reference or analysis. • ...
WIMS Crossword 2020-08-03
Across
- Supplier is confident that the carrier has picked up the item, and it has left the warehouse, this is considered ‘what'.
- The status of the order was confirmed by the carrier that the item delivered, and the customer has waited the asked amount of time and looked around their home, all or part of the item has already been __________ lost.
- You should always run ________ if the customer inquires about delivery.
- This tracking number, 1ZV5E0620367298043, is associated with which carrier?
- tracking number, 772644036266, is associated with which carrier?
- The supplier advised that they forgot to ship the second box, the issue is that the supplier already confirmed an __________ shipment.
- To check the status of a replacement part we should not run WIMS, but create a ___________________ inquiry ticket.
- the customer to check around their home and with their ________ before ordering a replacement.
- If the item has been picked up from the warehouse, but there is a delay with the scans, where in the lifecycle is the issue?
- The customer can track their packages through?
- If the customer ordered a quantity of 2, but only one was delivered the issue is the customer missing all or ______ of the item.
Down
- If the PO is marked shipped and there are no tracking details, the wizard path would be?
- How long should the customer wait to receive a replacement after the item has been confirmed delivered?
- If the carrier couldn’t deliver the item because there was an issue with the address or label, the item may have been ___________ to sender.
- There was a tracking number assigned, but the item has not left the warehouse, the error is where?
- Have the customer verify what information to ensure that the item was delivered to the correct place.
- POs that have multiple tracking numbers assigned may have received some of the shipment, but this may show within this My Account as_____.
- Over 80% of small packages come by the end of the ______________day after expected delivery.
- The _______________ should always be checked to determine what the issue is.
- If the item was damaged in transit, and the customer never received this, there was an __________ on tracking or the item was returned to the sender.
- There was a tracking number, but the item cannot be tracked. The issue can be showing no ___________ or is invalid.
- For small parcels the estimated delivery date indicated with the item will arrive at the customer’s _______.
- If the supplier is restricted, or could not be reached when called, we must create ‘what’?
- If there are no updated scans this could mean that there is a ‘what’ in shipping.
24 Clues: The customer can track their packages through? • tracking number, 772644036266, is associated with which carrier? • You should always run ________ if the customer inquires about delivery. • This tracking number, 1ZV5E0620367298043, is associated with which carrier? • The _______________ should always be checked to determine what the issue is. • ...
WIMS Crossword 2020-07-07
Across
- There was a tracking number assigned, but the item has not left the warehouse, the error is where?
- If the item was damaged in transit, and the customer never received this, there was an __________ on tracking or the item was returned to sender.
- If there are no updated scans this could mean that there is a ‘what’ in shipping.
- For small parcel the estimated delivery date indicated with the item will arrive at the customer’s _______.
- To check the status of a replacement part we should not run WIMS, but create a ___________________ inquiry ticket.
- The _______________ should always be checked to determine what the issue is.
- This tracking number, 1ZV5E0620367298043, is associated with which carrier?
- If the carrier could deliver the item because there was an issue with the address or label, the item may have been ___________ to sender.
- If the PO is marked shipped and there are no tracking details, the wizard path would be?
- This tracking number, 772644036266, is associated with which carrier?
- If the supplier is restricted, or could not be reached when called, we mcuts create ‘what’?
Down
- The status of the order was confirmed by the carrier that the item delivered, and the customer has waited the asked amount of time and looked around their home, all or part of the item has already been __________ lost.
- Have the customer verify what information to ensure that the item was delivered to the correct place.
- The customer can track their packages through?
- The supplier advised that they forgot to ship the second box, the issue is that the supplier already confirmed an __________ shipment.
- For large parcel items the estimated delivery date indicated with the item will arrive at the customer’s ________.
- How long should the customer wait to receive a replacement after the item has been confirmed delivered?
- Ask the customer to check around their home and with their ________ before ordering a replacement.
- here was a tracking number, but the item cannot be tracked. The issue can be showing no ___________ or is invalid.
- POs that have multiple tracking numbers assigned may have received some of the shipment, but this may show within this My Account as_____.
- If the item has been picked up from the warehouse, but there is a delay with the scans, where in the lifecycle is the issue?
- Supplier is confident that the carrier has picked up the item, and it has left the warehouse, this is considered ‘what'.
- If the customer ordered a quantity of 2, but only one was delivered the issue is the customer missing all or ______ of the item.
- You should always run ________ if the customer inquires about delivery.
24 Clues: The customer can track their packages through? • This tracking number, 772644036266, is associated with which carrier? • You should always run ________ if the customer inquires about delivery. • This tracking number, 1ZV5E0620367298043, is associated with which carrier? • The _______________ should always be checked to determine what the issue is. • ...
WIMS Crossword V2 2020-08-25
Across
- POs that have multiple tracking numbers assigned may have received some of the shipment, but this may show within this My Account as_____.
- How long should the customer wait to receive a replacement after the item has been confirmed delivered?
- The _______________ should always be checked to determine what the issue is.
- If the PO is marked shipped and there are no tracking details, the wizard path would be?
- If there are no updated scans this could mean that there is a ‘what’ in shipping
- Supplier is confident that the carrier has picked up the item, and it has left the warehouse, this is considered ‘what'.
- You should always run ________ if the customer inquires about delivery.
- To check the status of a replacement part we should not run WIMS, but create a ___________________ inquiry ticket
- If the item was damaged in transit, and the customer never received this, there was an __________ on tracking or the item was returned to the sender.
- There was a tracking number assigned, but the item has not left the warehouse, the error is where?
- If the carrier couldn’t deliver the item because there was an issue with the address or label, the item may have been ___________ to sender.
- If the supplier is restricted, or could not be reached when called, we must create ‘what’?
Down
- The supplier advised that they forgot to ship the second box, the issue is that the supplier already confirmed an __________ shipment.
- Over 80% of small packages come by the end of the ______________day after expected delivery.
- Have the customer verify what information to ensure that the item was delivered to the correct place.
- The customer can track their packages through?
- the status of the order was confirmed by the carrier that the item delivered, and the customer has waited the asked amount of time and looked around their home, all or part of the item has already been __________ lost.
- There was a tracking number, but the item cannot be tracked. The issue can be showing no ___________ or is invalid.
- Ask the customer to check around their home and with their ______ before ordering a replacement.
- If the customer ordered a quantity of 2, but only one was delivered the issue is the customer missing all or ______ of the item.
- . If the item has been picked up from the warehouse, but there is a delay with the scans, where in the lifecycle is the issue?
- This tracking number, 1ZV5E0620367298043, is associated with which carrier?
- For small parcels the estimated delivery date indicated with the item will arrive at the customer’s _______.
- This tracking number, 772644036266, is associated with which carrier?
24 Clues: The customer can track their packages through? • This tracking number, 772644036266, is associated with which carrier? • You should always run ________ if the customer inquires about delivery. • This tracking number, 1ZV5E0620367298043, is associated with which carrier? • The _______________ should always be checked to determine what the issue is. • ...
Team Shabazz's QA Crossword Puzzle 2016-01-17
Across
- Always handle calls using a friendly tone.
- __________ when appropriate and show sincerity during apologies.
- _________ Kohls will help you receive a 100 in Courteous.
- A ____ ____ can be waived if the customer qualifies, even if they have not yet made a payment.
- When waiving a late fee you MUST offer 2 _________ payments.
- Two-way conversations must be _________ to the topic at hand.
- When discussing the ACH convenience fee, we must ALWAYS discuss a _________.
- The ______ script must be read verbatim.
- Mmm…hmmm is ____ considered an appropriate acknowledgement.
- When asking for information, you should always say _______.
Down
- We must be very careful to not use phrases that put KOHLS in a ________ light.
- We should ______ suggest that a customer makes a post-dated payment to avoid an ACH fee.
- You should acknowledge all statements made by the customer.
- When using the information on file we MUST verify ____ the name of the bank and the last 4 of the account number.
- To get 100 score, your call must be a _____ call.
- When receiving information, you should always say _____ ____.
- When a customer reports a lost or stolen card you MUST close every card except for the card ending in ______ _______.
- When waiving an ACH fee you must _______ the reason.
- You should focus on every call.
- When engaging the customer you must have a ____ _____ conversation.
20 Clues: You should focus on every call. • The ______ script must be read verbatim. • Always handle calls using a friendly tone. • To get 100 score, your call must be a _____ call. • When waiving an ACH fee you must _______ the reason. • _________ Kohls will help you receive a 100 in Courteous. • You should acknowledge all statements made by the customer. • ...
Team Shabazz's QA Crossword Puzzle 2016-01-17
Across
- A ____ ____ can be waived if the customer qualifies, even if they have not yet made a payment.
- Mmm…hmmm is ____ considered an appropriate acknowledgement.
- When receiving information, you should always say _____ ____.
- __________ when appropriate and show sincerity during apologies.
- _________ Kohls will help you receive a 100 in Courteous.
- When waiving an ACH fee you must _______ the reason.
- When using the information on file we MUST verify ____ the name of the bank and the last 4 of the account number.
- When a customer reports a lost or stolen card you MUST close every card except for the card ending in ______ _______.
- You should focus on every call.
- You should acknowledge all statements made by the customer.
Down
- Always handle calls using a friendly tone.
- When engaging the customer you must have a ____ _____ conversation.
- When asking for information, you should always say _______.
- We must be very careful to not use phrases that put KOHLS in a ________ light.
- Two-way conversations must be _________ to the topic at hand.
- When waiving a late fee you MUST offer 2 _________ payments.
- The ______ script must be read verbatim.
- When discussing the ACH convenience fee, we must ALWAYS discuss a _________.
- We should ______ suggest that a customer makes a post-dated payment to avoid an ACH fee.
- To get 100 score, your call must be a _____ call.
20 Clues: You should focus on every call. • The ______ script must be read verbatim. • Always handle calls using a friendly tone. • To get 100 score, your call must be a _____ call. • When waiving an ACH fee you must _______ the reason. • _________ Kohls will help you receive a 100 in Courteous. • When asking for information, you should always say _______. • ...
Team Shabazz's QA Crossword Puzzle 2016-01-17
Across
- _________ Kohls will help you receive a 100 in Courteous.
- When waiving an ACH fee you must _______ the reason.
- __________ when appropriate and show sincerity during apologies.
- When receiving information, you should always say _____ ____.
- Two-way conversations must be _________ to the topic at hand.
- You should acknowledge all statements made by the customer.
- Mmm…hmmm is ____ considered an appropriate acknowledgement.
- When engaging the customer you must have a ____ _____ conversation.
- You should focus on every call.
- When asking for information, you should always say _______.
Down
- We should ______ suggest that a customer makes a post-dated payment to avoid an ACH fee.
- When using the information on file we MUST verify ____ the name of the bank and the last 4 of the account number.
- When waiving a late fee you MUST offer 2 _________ payments.
- Always handle calls using a friendly tone.
- We must be very careful to not use phrases that put KOHLS in a ________ light.
- The ______ script must be read verbatim.
- When a customer reports a lost or stolen card you MUST close every card except for the card ending in ______ _______.
- When discussing the ACH convenience fee, we must ALWAYS discuss a _________.
- To get 100 score, your call must be a _____ call.
- A ____ ____ can be waived if the customer qualifies, even if they have not yet made a payment.
20 Clues: You should focus on every call. • The ______ script must be read verbatim. • Always handle calls using a friendly tone. • To get 100 score, your call must be a _____ call. • When waiving an ACH fee you must _______ the reason. • _________ Kohls will help you receive a 100 in Courteous. • You should acknowledge all statements made by the customer. • ...
Team Shabazz's QA Crossword Puzzle 2016-01-17
Across
- To get 100 score, your call must be a _____ call.
- _________ Kohls will help you receive a 100 in Courteous.
- Always handle calls using a friendly tone.
- We must be very careful to not use phrases that put KOHLS in a ________ light.
- Two-way conversations must be _________ to the topic at hand.
- When using the information on file we MUST verify ____ the name of the bank and the last 4 of the account number.
- When a customer reports a lost or stolen card you MUST close every card except for the card ending in ______ _______.
- You should acknowledge all statements made by the customer.
- A ____ ____ can be waived if the customer qualifies, even if they have not yet made a payment.
Down
- We should ______ suggest that a customer makes a post-dated payment to avoid an ACH fee.
- You should focus on every call.
- When asking for information, you should always say _______.
- When waiving a late fee you MUST offer 2 _________ payments.
- Mmm…hmmm is ____ considered an appropriate acknowledgement.
- __________ when appropriate and show sincerity during apologies.
- When receiving information, you should always say _____ ____.
- When discussing the ACH convenience fee, we must ALWAYS discuss a _________.
- When engaging the customer you must have a ____ _____ conversation.
- When waiving an ACH fee you must _______ the reason.
- The ______ script must be read verbatim.
20 Clues: You should focus on every call. • The ______ script must be read verbatim. • Always handle calls using a friendly tone. • To get 100 score, your call must be a _____ call. • When waiving an ACH fee you must _______ the reason. • _________ Kohls will help you receive a 100 in Courteous. • When asking for information, you should always say _______. • ...
GoPuff Crossword - Complete and Get Free Snack 2021-02-25
Across
- Make Moves, Sit Down, Be Humble, and Be the GOAT are just a few of our ____________.
- ________ is great for communicating tasks.
- Use ______ to communicate with our customer service channel about redelivery.
- Our PB90 goal is to be under ___________ minutes.
- This isn’t just a Kendrick Lamar song. This core value is our mentality on how we save the day for customers.
- If you have to call a customer because we don’t have an item, make sure to fill out the _________ call log.
- This core value highlights being a part of a team. The squad is greater than the sum of its people.
- Use ________ to find our current and historical metrics.
- Our mispack goal is to be under _____ %.
- _______ should only be on the bottom shelf in the cooler.
Down
- The ________________ core value is about doing everything you can to win. Elevate the team to elevate yourself to greatness!
- This core value highlights finding creative solutions. Find comfort in discomfort.
- You can find your average pack time under _____________________.
- Menthol and Virginia __________ are in our top 5 selling items.
- Our average pack time needs to be under _______ minutes.
- ___________ should only be on the bottom shelf in the cooler.
- This core value talks about hustling hard. Don’t wait to be told what to do.
- Our Unhappiness goal is to be under _______ %.
- The maximum height for stacked pallets is _________.
- Be sure to stock your favorite ______ in the cooler when you start your shift.
20 Clues: Our mispack goal is to be under _____ %. • ________ is great for communicating tasks. • Our Unhappiness goal is to be under _______ %. • Our PB90 goal is to be under ___________ minutes. • The maximum height for stacked pallets is _________. • Our average pack time needs to be under _______ minutes. • Use ________ to find our current and historical metrics. • ...
GoPuff Crossword - Complete and Get Free Snack 2021-03-01
Across
- Use ______ to communicate with our customer service channel about redelivery.
- Be sure to stock your favorite ______ in the cooler when you start your shift.
- Our PB90 goal is to be under ___________ minutes.
- Menthol and Virginia __________ are in our top 5 selling items.
- _______ should only be on the bottom shelf in the cooler.
- Our mispack goal is to be under _____ %.
- ___________ should only be on the bottom shelf in the cooler.
- The maximum height for stacked pallets is _________.
- This core value talks about hustling hard. Don’t wait to be told what to do.
- This core value highlights finding creative solutions. Find comfort in discomfort.
- ________ is a great app for communicating tasks.
- Our Unhappiness goal is to be under _______ %.
- Our average pack time needs to be under _______ minutes.
Down
- Make Moves, Sit Down, Be Humble, and Be the GOAT are just a few of our ____________.
- This core value highlights being a part of a team. The squad is greater than the sum of its people.
- You can find your average pack time under _____________________.
- Use ________ to find our current and historical metrics.
- If you have to call a customer because we don’t have an item, make sure to fill out the _________ call log.
- The ________________ core value is about doing everything you can to win. Elevate the team to elevate yourself to greatness!
- This isn’t just a Kendrick Lamar song. This core value is our mentality on how we save the day for customers.
20 Clues: Our mispack goal is to be under _____ %. • Our Unhappiness goal is to be under _______ %. • ________ is a great app for communicating tasks. • Our PB90 goal is to be under ___________ minutes. • The maximum height for stacked pallets is _________. • Use ________ to find our current and historical metrics. • Our average pack time needs to be under _______ minutes. • ...
Entrepreneurship Chapter 6 Crossword Puzzle 2021-09-10
Across
- The second step in primary market research is to _____ a research method.
- _____ customers are customers you would most like to attract.
- The first step in primary market research is to _____ the question.
- The last step in primary market research is to ______ conclusions.
- Psychographics describe people’s _____.
- Observation methods can help you find your ______ competitors.
- One way to keep customers is to provide _____ service.
- Your most important asset
- A customer _____ includes both demographic and psychographic data.
- A target market should be divided into _____.
- A primary data collection method.
- An interview with groups of target customers.
- A competitor’s _____ are things it does well.
- Family _____ is a demographic.
- They may be direct or indirect.
- Information
- _____ competitors may be difficult to locate.
Down
- Primary data _____research involves five steps.
- You must give customers what they _____ and want.
- Your competition’s disadvantages.
- Gender and income are types of _____ data.
- _____ data are found in already-published sources.
- A survey is a way to _____ data.
- It is not enough to attract customers, you must _____ them.
- A frequent buyer program is a _____ for keeping customers.
- Data collected for the first time.
- The fourth step in primary market research is to _____ data.
- Data that describe a group of people in terms of their tastes, opinions, personality traits, and lifestyle habits.
- The amount of money a person makes.
- Businesses use many strategies to maintain customer _____.
- Entrepreneurs usually begin _____ by using secondary data.
31 Clues: Information • Your most important asset • Family _____ is a demographic. • They may be direct or indirect. • A survey is a way to _____ data. • Your competition’s disadvantages. • A primary data collection method. • Data collected for the first time. • The amount of money a person makes. • Psychographics describe people’s _____. • Gender and income are types of _____ data. • ...
Principles of Marketing 2015-10-06
Across
- all individuals and householders that buy or acquire goods and services for personal consumption
- economic factors that affect consumers purchasing power and sending patterns
- The buying behavior of final consumer individuals householder
- A statement of the organization's purpose-what it wants to accomplish in the large enviornment
- A good, service, or idea that is perceived by some potential customers as new
- An overall evaluation of the company's strengths,weaknesses opportunities and threats
- Human wants that are backed by buying power
- Firms that help the company to promote,sell and distributes its goods to final buyers
- States of left deprivation
- The collection of business and products that make up the company
- The total combined customer life time values of all the company's customers
Down
- natural resources that are needed as inputs by marketers that are affected by marketing activities
- any group that has an actual or potential interest in or impact on an organizations ability to achieve its objectives
- The mistake of paying more attention to the specific product a company offers than the benefits
- developing strategies and practices that create a word economy that the plant can support indefinitely
- The act of obtaining a desired object from someone by offering something in return
- Buyer discomfort caused by post purchase conflict.
- fresh understandings
- company growth by offering modified or new products to current market segments
- Actually differentiating the market offering to create customer value
20 Clues: fresh understandings • States of left deprivation • Human wants that are backed by buying power • Buyer discomfort caused by post purchase conflict. • The buying behavior of final consumer individuals householder • The collection of business and products that make up the company • Actually differentiating the market offering to create customer value • ...
Gas safety and Legislation 2024-08-27
Across
- means to remove the products of combustion from Property.
- for the controlled application of heat to water.
- every substance has a weight or mass to compare.
- Designed for the use by a customer for the purpose of heating or cooking.
- the reaction of flames from different parts of the burner disturb each other.
- to work in relation to gas fitting or appliances must be
- external container to protect metering equipment
- Used for conveyance of natural gas to property
- Operated by the customer in the event of a problem
- Appliance whose combustion directly from outside the premises
- Nearest meter downstream of service pipework
- result of incomplete combustion.
- additional provision for recording consumption
- the chemical reaction in which fuel oxygen and heat interact.
- must be left with owner or occupier
Down
- first item fitted to meter inlet
- either or both methods are used to confirm safe operation in conjunction with flue gas analysis.
- All flames burn at particular rates known as
- Reduced levels of ______in combustion air supply cause vitiation
- Person who provides gas to primary meter.
- components used in carcus construction.
- number that indicates the heat output from a burner using a particular gas.
- person who conveys gas through distribution main
- container designed to store LPG either single use or refillable
- may occur if a burner is incorrectly positioned in the appliance.
- mixtures of gases will only _____ within specific Flammability limits.
- contains user information incase of emergency.
27 Clues: first item fitted to meter inlet • result of incomplete combustion. • must be left with owner or occupier • components used in carcus construction. • Person who provides gas to primary meter. • All flames burn at particular rates known as • Nearest meter downstream of service pipework • Used for conveyance of natural gas to property • ...
QUALITY 2023-09-25
Across
- Aerospace management standard.
- Integrated Business Management System.
- Product that does not meet specification requirements.
- Corrective Action – Preventive Action
- ________ Action taken to eliminate the cause of non-conformities and potential non-conformities to prevent recurrence.
- A document that is prepared by the Quality Engineer and serves to define the way the program will maintain quality, including coverage of every customer requirement and how those requirements are maintained.
- Methods of improving the suitability, adequacy, and effectiveness of the Quality Management System: ___________________ Improvement.
- Quality Management System.
- First Article Inspection (Report) - A planned, complete, independent, and documented inspection and verification process to ensure that prescribed production processes have produced an item conforming to all the requirements.
- Action on a nonconforming product or service to make it conform to the requirements.
- Quality _________ System (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction.
- Failure Review Board.
Down
- A detailed description of the design and materials to make something.
- The steps taken to resolve a nonconformance.
- A document that captures all the requirements for the program per RFQ, SOW, Contract / Purchase Order, and referenced documents.
- Who is responsible for Quality?
- One of the 6-S techniques.
- Quality Assurance Clause.
- Authorization to determine the appropriate disposition for a defective item.
- Root Cause Corrective Action: Effective, robust, disciplined problem-solving methods applied to identify the underlying cause of problems or events.
20 Clues: Failure Review Board. • Quality Assurance Clause. • Quality Management System. • One of the 6-S techniques. • Aerospace management standard. • Who is responsible for Quality? • Corrective Action – Preventive Action • Integrated Business Management System. • The steps taken to resolve a nonconformance. • Product that does not meet specification requirements. • ...
QUALITY SERVICES IN TOURISM & HOSPITALITY 2019-07-02
Across
- meaning of quality according to 40 managers
- A quality perspective where consumers seeks for quality product is the one that is useful and is sold at a lesser price.
- organizational level , process level and individualjob level
- focusing solely on manufacturing quality.
- means the ability of a product ( a good or service) to consistently meet or exceed customer expectation
- is as important as the Management of qualitY
- refers to the competence, either native or acquired, that enables one to do something well.
- A quality perspective wherein consumers only sees the goodness of a product
Down
- A quality perspective wherein consumers look at the function of a specific product
- A quality perspective where consumers have different quality stanadards and patronizes a certain product for its fitness for intended use.
- refers to a reliable or steady pattern of performance.
- refers to any planned and systematic activity directed toward providing consumers with products (goods and services) of appropriate quality, along with the confidence that products meets consumers’ requirements
- is a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost.
- refers to a state of anticipation about a future income.
- managing for quality in all organizational processes.
- A warm and sincere greeting. Use the? if and when possible.
16 Clues: focusing solely on manufacturing quality. • meaning of quality according to 40 managers • is as important as the Management of qualitY • managing for quality in all organizational processes. • refers to a reliable or steady pattern of performance. • refers to a state of anticipation about a future income. • A warm and sincere greeting. Use the? if and when possible. • ...
share the promise 2025-03-24
Across
- The projection of a brand that encompasses its values and emotional connections with consumers
- Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
- All the combined impressions and experiences associated with a particular company, good, or service
- A phrase that is easy to remember
- The values and ideals that an organization encourages among its employees; also called organizational culture
- Any interaction between a business and a customer or a potential customer
- The extent to which customers or potential customers are familiar with a brand
- The ongoing decision-making process about the use of brands
Down
- A business (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations
- The values and ideals that an organization encourages among its employees; also called corporate culture
- Believable
- Genuine; sincere; not fake
- Customers’ allegiance to a particular brand
- Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
- Any paid form of nonpersonal presentation of ideas, goods or services
- A distinctive symbol, design, or group of letters
16 Clues: Believable • Genuine; sincere; not fake • A phrase that is easy to remember • Customers’ allegiance to a particular brand • A distinctive symbol, design, or group of letters • The ongoing decision-making process about the use of brands • Any paid form of nonpersonal presentation of ideas, goods or services • ...
Marketing Mix: Price Lessons review 2021-11-08
Across
- the amount a product is worth to the customer.
- when a business is in conflict other companies selling similar products.
- prices drop as companies try to sell as much remaining inventory as possible
- a performance measure used to assess the outcome of an investment.
- to recover the cost of development.
- is the amount added to the break-even point to determine the selling price.
- is the percentage change in demand in response to a change in price.
- is the percentage of the market for a product or service that a company supplies.
Down
- is the price at which a product is sold to a customer.
- is when a business lowers the per unit price of a product when greater amount of the product are purchased.
- is an indicator of what consumers are willing and able to pay for a product.
- is the difference between the cost of buying or making something and the price at which it is sold.
- is the amount of money a business charges for a product.
- prices stabilize as companies attempt to get as much profit from the existing product
- prices begins to lower as competitors enter the market.
- a method for setting product prices to maximize product is to establish a return on investment percentage as a profitability measure.
16 Clues: to recover the cost of development. • the amount a product is worth to the customer. • is the price at which a product is sold to a customer. • prices begins to lower as competitors enter the market. • is the amount of money a business charges for a product. • a performance measure used to assess the outcome of an investment. • ...
LTL Terminology 2022-06-23
Across
- Term used to describe an additional service added onto a bill of lading.
- Team that does the late pickup and delivery reports.
- Responsible for making sure the freight arrives intact, undamaged, and must sign the POD.
- . Acronym; delivery receipt.
- Can only be mandated on the delivery side; when the consignee needs to be notified prior to delivery
- Additional coverage your customer can purchase to keep their shipment safe
- Term used to describe a single piece of freight that is longer than 95''.
- Word used to describe a more entry level LTL carrier with lower rates.
Down
- Responsible for packaging the freight and handing the BOL to the driver.
- A number assigned to a shipment based on the density of an item; usually between 50-400.
- Word used to describe some of the better carries you'll deal with.
- When a shipment needs to be sent to a new address after it has been picked up.
- Term used to describe when we go over our contractual space or weight limitation.
- Online customer-facing platform that our clients can use to quote and build their own shipments.
- Acronym for bill of lading. Also known as the paperwork given to the driver at time of pickup.
- of Delivery acryonym
16 Clues: of Delivery acryonym • . Acronym; delivery receipt. • Team that does the late pickup and delivery reports. • Word used to describe some of the better carries you'll deal with. • Word used to describe a more entry level LTL carrier with lower rates. • Responsible for packaging the freight and handing the BOL to the driver. • ...
crucigrama de espanol de mis suenos 2024-04-18
15 Clues: open • to buy • closed • online • giftshop • windowshop • go shopping • CLOTHESTORE • male vendor • music store • male customer • female vendor • female customer • STATIONARY STORE • he/she/usted comes
Friedman Chapter One 2025-01-14
Across
- Sell with this, whether you love it or hate it.
- Be ______ - Not Sympathetic.
- This person wants the customer to "Tell Me More".
- Never do this to a customer.
- We should do this with Every customer.
- What is the ingredient for success as a professional sales person?
- Stay in this.
Down
- Its difficult enough to make sales, let alone lose them because of lack of this.
- This person uses words to create excitement and desire for the product.
- Your customers should receive this type of presentation every time
- Know your _______.
- Every sale is like a _____.
- This person works in logical steps
- Foolhardy salespeople do not ________.
- When Customers are Talking, They're ______.
- We should go the extra mile for _____ customer.
16 Clues: Stay in this. • Know your _______. • Every sale is like a _____. • Be ______ - Not Sympathetic. • Never do this to a customer. • This person works in logical steps • Foolhardy salespeople do not ________. • We should do this with Every customer. • When Customers are Talking, They're ______. • Sell with this, whether you love it or hate it. • ...
advertising terms 2023-09-18
Across
- mix: The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
- engine optimization (SEO): A method of marketing that also uses paid advertising on search engines in order to increase traffic from the top results page for a particular search query to the search engine's technical pages for each keyword searched, which can increase its ranking on all search pages.
- selling: The act of using social media platforms to sell a product or service to someone, such as making contact on a social media platform with a customer that is part of your target market. This may involve reaching out to them on their feed using targeted and relevant content.
- frames: Hidden frames are a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements.
- Any quantifiable measure of performance that is used to indicate progress
- marketing: Word-of-mouth marketing is the process where one person recommends a product or service they recently purchased to another person or set of people.
- marketing: Multi-touch marketing is the use of more than one strategy at once to increase sales or achieve the results that advertisers want from their budget.
- A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
- lifetime value: The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
Down
- reach, awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement.
- marketing: Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
- list: An e-mail list is a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
- media marketing: Social media marketing is the use of social media platforms to promote a company's products or services.
- Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
- factor: The degree of interest that an advertisement has in keeping consumers' attention once they see it, such as keeping the mouse stationary on the advertisement for 30 seconds during the time it's on their screen.
- In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase.
- ads: Any advertisements that are shown on mobile devices, such as smart phones or tablets.
- engine marketing (SEM): SEM is a type of online advertising that pays the search engine company to help promote specific ads associated with keywords on their site, which they then display when a user searches for those words.
- per click: The process of charging an advertiser for each time one of the ads they purchased on a web page gets clicked on by visitors online to visit their website or purchase a product or service from them online.
- research: The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services.
20 Clues: Any quantifiable measure of performance that is used to indicate progress • ads: Any advertisements that are shown on mobile devices, such as smart phones or tablets. • In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase. • ...
Debrief 2021-10-12
Across
- How many days is our return policy?
- The _ can help you determine what part you may need to replace.
- What do you need to add to the email back to your customer?
- Being available to take phone calls, or emails.
- "Hello my item was marked as delivered but it was not." How many days does the customer need to wait?
- This kind of wrap has nothing to do with any orders.
- Measures if the customer calls back within 2 days.
- A customer calls in looking for a status update on their item. Which Wizard to we run?
- We want to prevent waiving shipping to protect which metric?
- A customer has received a mirror but does not like the color. Whick Wizard do we run?
Down
- We go "Not Ready" How long before. Breaks, Lunches, or the end of our shift?
- A customer calls in as they realize they have shipped the item to the wrong address. What Wizard do we run?
- You worked on an order but did not use a Wizard
- "Hello , I just oredered a lamp but I meant to select the rose, not plum." What wizard do we run?
- What is the application called that we use to enter WFM tickets
- How many pieces of information do we use to verify a customers account?
- This is promoted every contact
17 Clues: This is promoted every contact • How many days is our return policy? • You worked on an order but did not use a Wizard • Being available to take phone calls, or emails. • Measures if the customer calls back within 2 days. • This kind of wrap has nothing to do with any orders. • What do you need to add to the email back to your customer? • ...
Quality Crossword Puzzle 2017-01-20
Across
- Item is shipping directly to customer's house.
- Walmart's video streaming service.
- Wealth of knowledge available for agents.
- Return Merchandise Authorization.
- A system that allows certain account information to be "tagged" so future orders with that information will cancel.
- Lost After Delivery.
- A method of payment in which customers can go to a store and pay with whatever methods that store accepts within 48 hours of placing their online order.
Down
- A program where customers may ship items from our distribution centers to a local store.
- Unique number for each item shown in CCA used for engineering, cataloguing, and inventory.
- Program that checks store inventory to see if the item the customer wants is available at their local store today.
- Orders are shipped originally from our distribution centers through UPS and UPS delivers the order to the customer's local U.S. Postal Service (USPS) for final delivery.
- Items are sold by people other than Walmart.com through our website.
- abbreviation for prescription.
13 Clues: Lost After Delivery. • abbreviation for prescription. • Return Merchandise Authorization. • Walmart's video streaming service. • Wealth of knowledge available for agents. • Item is shipping directly to customer's house. • Items are sold by people other than Walmart.com through our website. • ...
Marketing Unit 1 2016-09-15
Across
- how much to charge an item
- Concept has to have profit/money
- provides customers with goods service they want
- obtaining , developing, maintaining, and improving a product or a product mix in response to market opportunities.
- goods and services makes up what
- at least 2 parties involved , has to have value, any party can say NO!
- Utility Changing raw materials into usable good or putting parts together to make them more useful. And also involves making products that consumers need and want.
Down
- an effort to inform, persuade, or remind current and potential customer about a business products and service.
- Utility the exchange of a product for money is possession utility. Also involved every time legal ownership of a product change hands.
- Utility Having a product where consumers can buy it. Business study consumers shopping habits to determine the most convenient and efficient location to sell products
- Utility Involves communication with the consumers.
- Management a process to transport get goods into consumers hands
- tangible items
13 Clues: tangible items • how much to charge an item • Concept has to have profit/money • goods and services makes up what • provides customers with goods service they want • Utility Involves communication with the consumers. • Management a process to transport get goods into consumers hands • at least 2 parties involved , has to have value, any party can say NO! • ...
