customer service Crossword Puzzles
TTS MAPEL KOMPUTER AKUNTANSI 2024-01-24
Across
- pelanggan
- penerimaan
- faktur
- penawaran
- utang
Down
- penjualan
- jasa
- jurnal
- menyimpan
- piutang
10 Clues: jasa • utang • jurnal • faktur • piutang • pelanggan • penjualan • menyimpan • penawaran • penerimaan
Top 10 complaints 2023-04-24
Across
- What you buy
- A dishwasher, microwave or oven
- Account (rekening)
- Permission to do/use something
- Bring to your house
- Not working correctly
- Disagreement
- Not showing the real thing
- The way someone acts
- Message to say you're unhappy about a service/product
- Bad car or fruit!
Down
- False
- time wasted because somethin is not in/on time
- bill with specific information
- Person who rents a house
- Money you pay to live in a house
- Fraud, trick
- Money you owe someone
- Person who buys a product/service
- Not legal
20 Clues: False • Not legal • What you buy • Fraud, trick • Disagreement • Bad car or fruit! • Account (rekening) • Bring to your house • The way someone acts • Not working correctly • Money you owe someone • Person who rents a house • Not showing the real thing • bill with specific information • Permission to do/use something • A dishwasher, microwave or oven • Money you pay to live in a house • ...
Auto 1 2017-10-18
Across
- Working hourly
- Automotive Service Excellent
- An example is a Saturn
- Working on the average time to do a job
- Customer service rep
- Contracting out specialty work
- Specializes working on brakes
- Diagnoses computers on cars
- Engine is mounted sideways
- Only person who can flag an RO
Down
- Technician specializes on suspension systems
- Removes and replaces engines
- Annual pay
- does oil changes
- Diagnoses mechanical and electrical faults
- Rotary engine
- Mustang is an example of this
- Original Equipment
- Shaft connected to and drives the wheels
- Automotive Youth Educational Systems
- Natinal Automotive Technicians Educational Foundation
21 Clues: Annual pay • Rotary engine • Working hourly • does oil changes • Original Equipment • Customer service rep • An example is a Saturn • Engine is mounted sideways • Diagnoses computers on cars • Removes and replaces engines • Automotive Service Excellent • Mustang is an example of this • Specializes working on brakes • Contracting out specialty work • Only person who can flag an RO • ...
Auto 1 2017-10-18
Across
- Natinal Automotive Technicians Educational Foundation
- Automotive Youth Educational Systems
- Specializes working on brakes
- Customer service rep
- Working on the average time to do a job
- Diagnoses computers on cars
- Shaft connected to and drives the wheels
- Removes and replaces engines
- Mustang is an example of this
- Technician specializes on suspension systems
Down
- Original Equipment
- Contracting out specialty work
- Engine is mounted sideways
- Working hourly
- does oil changes
- Diagnoses mechanical and electrical faults
- Rotary engine
- Annual pay
- Automotive Service Excellent
- Only person who can flag an RO
- An example is a Saturn
21 Clues: Annual pay • Rotary engine • Working hourly • does oil changes • Original Equipment • Customer service rep • An example is a Saturn • Engine is mounted sideways • Diagnoses computers on cars • Automotive Service Excellent • Removes and replaces engines • Specializes working on brakes • Mustang is an example of this • Contracting out specialty work • Only person who can flag an RO • ...
Grocery Shopping Vocab 2021-10-24
Across
- The price for one item or measurement such as a pound, ounce, kilogram.
- Things that we pay a skilled worker to do (doctor, plumber, mechanic)
- A piece of paper that gives the customer money off an item.
- Information that tells what ingredients are and what the nutrient content is.
- A person that handles payments and gives receipts in a grocery store.
- A checkout lane for shoppers with 12 items or less.
- The person in charge of a store.
- Items that have bars and spaces that can be read with a scanner to tell the price.
- Items the we buy that are tangible (we can touch)
Down
- A service offered by stores where customers can order online and then pick them up in their car.
- A person that buys goods or services.
- To reduce or lower the price of an item.
- Money that is given back to the customer for something that they bought.
- A piece of paper that shows what was purchased.
- Used to weigh items
- Buy One Get One Free
16 Clues: Used to weigh items • Buy One Get One Free • The person in charge of a store. • A person that buys goods or services. • To reduce or lower the price of an item. • A piece of paper that shows what was purchased. • Items the we buy that are tangible (we can touch) • A checkout lane for shoppers with 12 items or less. • ...
Grocery Shopping Vocab 2021-10-25
Across
- Information that tells what ingredients are and what the nutrient content is.
- A service offered by stores where customers can order online and then pick them up in their car.
- A person that buys goods or services.
- Buy One Get One Free
- The price for one item or measurement such as a pound, ounce, kilogram.
- A piece of paper that gives the customer money off an item.
- Items the we buy that are tangible (we can touch)
- A checkout lane for shoppers with 12 items or less.
Down
- The person in charge of a store.
- Items that have bars and spaces that can be read with a scanner to tell the price.
- used to weigh items
- To reduce or lower the price of an item.
- Things that we pay a skilled worker to do (doctor, plumber, mechanic)
- A person that handles payments and gives receipts in a grocery store.
- A piece of paper that shows what was purchased.
- Money that is given back to the customer for something that they bought.
16 Clues: used to weigh items • Buy One Get One Free • The person in charge of a store. • A person that buys goods or services. • To reduce or lower the price of an item. • A piece of paper that shows what was purchased. • Items the we buy that are tangible (we can touch) • A checkout lane for shoppers with 12 items or less. • ...
Grocery Vocabulary 2021-10-25
Across
- Information that tells what ingredients are and what the nutrient content is.
- A service offered by stores where customers can order online and then pick them up in their car.
- A person that buys goods or services.
- Buy One Get One Free
- The price for one item or measurement such as a pound, ounce, kilogram.
- A piece of paper that gives the customer money off an item.
- Items the we buy that are tangible (we can touch)
- A checkout lane for shoppers with 12 items or less.
Down
- The person in charge of a store.
- Items that have bars and spaces that can be read with a scanner to tell the price.
- used to weigh items
- To reduce or lower the price of an item.
- Things that we pay a skilled worker to do (doctor, plumber, mechanic)
- A person that handles payments and gives receipts in a grocery store.
- A piece of paper that shows what was purchased.
- Money that is given back to the customer for something that they bought.
16 Clues: used to weigh items • Buy One Get One Free • The person in charge of a store. • A person that buys goods or services. • To reduce or lower the price of an item. • A piece of paper that shows what was purchased. • Items the we buy that are tangible (we can touch) • A checkout lane for shoppers with 12 items or less. • ...
March Motors Puzzle 06/09/2023 2023-06-05
Across
- "Hey, _________! The internet isn't working"
- This team cleans the vehicles
- 12 months / 12k miles
- When a customer has all of the requirements to finance
- Payments run on the scheduled date on a card on file
- Black liquid that lubricates the engine
- Answer this when it rings
Down
- Every vehicle has these 4 Round Rubber items
- $150 check for bringing a new customer
- Our best selling truck
- Corolla, Tacoma, Tundra, 4-Runner
- The balance left to be paid on a car loan
- Document sales gives to a customer for free service, "We ___."
13 Clues: 12 months / 12k miles • Our best selling truck • Answer this when it rings • This team cleans the vehicles • Corolla, Tacoma, Tundra, 4-Runner • $150 check for bringing a new customer • Black liquid that lubricates the engine • The balance left to be paid on a car loan • Every vehicle has these 4 Round Rubber items • "Hey, _________! The internet isn't working" • ...
Chapter 1 Welcome to Retail 2022-01-14
Across
- This store buys merchandise from manufacturers and retailers at roughly one-fourth the original price.
- This shopper does his/her research before making a purchase
- This store offers brand name merchandise that consists of excess inventory, closeouts, and irregulars.
- A company who has a small number of investors and is not traded on the Stock Exchange.
- It's the personality of the business.
- The type of customer that all stores want to create by delivering great customer service.
- These stores only make sales via their online storefronts.
- This shopper has to be the first to purchase new items.
- Examples are Market Basket and Kroger.
- Buys large quantities of these products directly from the manufacturer and then sells smaller amounts to retailers.
- Produces finished products.
- This shopper makes quick purchase decisions.
- This retail ecosystem gives customers the opportunity to interact with all the available channels at once to create a seamless customer experience.
- Examples of this store are Walgreens and Home Furniture.
- This channel gets the products from the manufacturer to the customer.
- This store sells goods to raise funds for a charitable organization.
- Examples are Mary Kay, Avon, or Pampered Chef
Down
- This store offers goods and services and a broad variety of products of mid- to high quality.
- Describes how people feel about the company and how they do business
- Provides a benefit of doing business with a customer. For example, providing quality customer service.
- This shopper shops for fun.
- This retail ecosystem offers customer the opportunity to interact with multiple options. However, they operate separate from each other.
- The retailing industry is the largest employer of this demographic group, hiring over half of them.
- A company who has shareholders and is traded on the Stock Exchange.
- This store has a variety of products from apparel to groceries to automotive supplies, all under one roof.
- This store is small in size and has easy checkout but has limited selection and products are more expensive.
- Examples are Sam's and Costco.
- This shopper waits for others to try the product first.
- This store offers a broad variety of merchandise but has limited services and low prices.
- The process of selling products and/or services to customers to earn a profit.
30 Clues: This shopper shops for fun. • Produces finished products. • Examples are Sam's and Costco. • It's the personality of the business. • Examples are Market Basket and Kroger. • This shopper makes quick purchase decisions. • Examples are Mary Kay, Avon, or Pampered Chef • This shopper has to be the first to purchase new items. • ...
Marketing Essentials 1.1 2020-09-16
Across
- customer relationship management; the aspect of marketing that combines customer information with customer service and marketing communications
- those who use a product (slide 32)
- intangible items that are bought and sold
- tangible items that are bought and sold
- product, price, promotion, place
Down
- those who buy a product (slide 32)
- the idea that a business should strive to satisfy customer's needs and wants while generating a profit
- process of planning, pricing, promoting products to satisfy customers
- attributes of goods and service that make them capable of satisfying consumer's wants and needs
- process of classifying people who form a given market into even smaller groups
- refers to all the people who might buy a product
11 Clues: product, price, promotion, place • those who buy a product (slide 32) • those who use a product (slide 32) • tangible items that are bought and sold • intangible items that are bought and sold • refers to all the people who might buy a product • process of planning, pricing, promoting products to satisfy customers • ...
Business Terms 2023-04-12
Across
- Filtered Payment
- money from a product or activity
- Rate Percentage of consumer transactions, typically online
- all the benefits received from an investment
- Gemeralized Persona of your Target
- Profit from a product or service after all expenses have been covered.
- Costs Required Payments
Down
- Provide an purpose or motivation for using a product or service
- Interest from a customer, regardless of research
- Costs Variety Costs
- Total Payment
- Combines words with pictures to achieve understanding
- Sizable
- process of selling a product or service
- Persona Your motive as a person
15 Clues: Sizable • Total Payment • Filtered Payment • Costs Variety Costs • Costs Required Payments • Persona Your motive as a person • money from a product or activity • Gemeralized Persona of your Target • process of selling a product or service • all the benefits received from an investment • Interest from a customer, regardless of research • ...
It's All About You! 2020-04-09
Across
- SAFRA Service Credo.
- Not my cup of tea.
- Of stocks and shares
- A precious stone.
- You have to earn it.
- Putting myself in their shoes.
- Watch that! It tells a lot about you.
- It's got to be real.
- 1.6 km more.
- Paying attention.
Down
- I watch your back and you watch mine
- Walk the Talk.
- A set of beliefs.
- Aim to be the Best!
- Otherwise known as kings.
- It’s never a dull moment.
- Retail chain known for its good customer service.
- Not present, not future.
- Never say No.
- Men in their 50s.
20 Clues: 1.6 km more. • Never say No. • Walk the Talk. • A set of beliefs. • A precious stone. • Men in their 50s. • Paying attention. • Not my cup of tea. • Aim to be the Best! • SAFRA Service Credo. • Of stocks and shares • You have to earn it. • It's got to be real. • Not present, not future. • Otherwise known as kings. • It’s never a dull moment. • Putting myself in their shoes. • ...
It's All About You! 2020-04-09
Across
- SAFRA Service Credo.
- Not present, not future.
- Watch that! It tells a lot about you.
- Paying attention.
- Aim to be the Best!
- 1.6 km more.
- Of stocks and shares
- A set of beliefs.
- Not my cup of tea.
Down
- Never say No.
- It's got to be real.
- I watch your back and you watch mine
- Walk the Talk.
- Retail chain known for its good customer service.
- Men in their 50s.
- Putting myself in their shoes.
- A precious stone.
- It’s never a dull moment.
- You have to earn it.
- Otherwise known as kings.
20 Clues: 1.6 km more. • Never say No. • Walk the Talk. • Men in their 50s. • A precious stone. • Paying attention. • A set of beliefs. • Not my cup of tea. • Aim to be the Best! • It's got to be real. • SAFRA Service Credo. • You have to earn it. • Of stocks and shares • Not present, not future. • It’s never a dull moment. • Otherwise known as kings. • Putting myself in their shoes. • ...
CLOUD COMPUTING 2024-01-03
Across
- Service for the mobile developers
- Global leader in cloud computing
- Google cloud is referred as
- Father of cloud computing
- Helps in the case of system failure, outage or natural disaster
- Software that serves as a bridge
- Government of India's cloud computing environment
- Competitor of AWS
Down
- Cloud computing service by Gmail
- Incorporating a service into the user's app
- Agreement between the provider and customer
- Infrastructure hold by the providers to serve
- Software that emulates a computer
- Most preferred language for cloud computing projects.
- Sheer volume of data for processing
15 Clues: Competitor of AWS • Father of cloud computing • Google cloud is referred as • Cloud computing service by Gmail • Global leader in cloud computing • Software that serves as a bridge • Service for the mobile developers • Software that emulates a computer • Sheer volume of data for processing • Incorporating a service into the user's app • ...
Enterprise & Marketing 2023-10-16
Across
- This is communicating with the public to let them know about a product and to get them to buy it
- This is the process of identifying and satisfying customer needs and wants while making a profit
- This is where the customer will buy the product and how the business will get it to that location
- This is how a business informs customer about their product. This will help to increase sales and brand recognition.
- This is also known as the 4ps of marketing
- They are able to make decision quickly and are not afraid to make a wrong decision
- This means that entrepreneurs learn from their mistakes and can adapt if things are not going to plan
- This research is also known as primary research. This is because you get the information yourself. It involves the busines
- This is where businesses advertise online in a quick, cheapo and easy way to promote their product. They can get in touch w
- A person who spots a gap in the market
- These are the customers in a market that the business is hoping will buy their product or services
- Employees working within an organization who use their own initiative to act like entrepreneurs
- Any attempt to start or do something new
- This is a personality trait that a person is born with.
Down
- This is what makes you product/service different from the competition. It is what makes your product/service stand out fr
- This is when a business divides it market into different parts (segments).
- This is an ability that people acquire over time. They get experience through practice, learning or training
- This is the amount the supplier will charge for the product/service. IT is the amount of money the customer will pay
- This research is also known as secondary research. This is because the information is already gathered by someone else or
- This is the item that the business is selling to meet the needs of the consumer. It incudes the following features – Desig
- This is the gathering, recording and analysis of information about a consumers opinion of a product or service. This will
- This means doing something before some else does
22 Clues: A person who spots a gap in the market • Any attempt to start or do something new • This is also known as the 4ps of marketing • This means doing something before some else does • This is a personality trait that a person is born with. • This is when a business divides it market into different parts (segments). • ...
shopin 2025-02-05
Across
- asisstant консультант
- покупатель
- корзина
- квитанция
Down
- полочки
- service самообслуживание
- тележка
- room примерочная
- sales скидки
- suit сидит
- касса
11 Clues: касса • полочки • тележка • корзина • квитанция • покупатель • sales скидки • room примерочная • suit сидит • asisstant консультант • service самообслуживание
Customer Experience Crossword Puzzle 2020-05-17
Across
- The people we are here to serve.
- Be concerned about the customer.
- You do this with your ears to find out what customers want.
- It's not sympathy but shows we understand.
- We must aim to get customer right the ________ time.
Down
- Exchange information.
- Try to give customers more than one option to ______ from.
- What the customer want from us when there is a problem.
- To meet customer needs or wants.
- How we want our customers to feel as a result of our service.
10 Clues: Exchange information. • The people we are here to serve. • To meet customer needs or wants. • Be concerned about the customer. • It's not sympathy but shows we understand. • We must aim to get customer right the ________ time. • What the customer want from us when there is a problem. • Try to give customers more than one option to ______ from. • ...
synonyms 2021-06-04
Across
- estbalish
- career
- financial input
- real estate
- correct
- the noun form of provide
- a large number of
- basic service
- the military tool for underwater usage
- small
- synthetic
Down
- old
- holiday
- customer
- later generation
- businessman
- buy
- farmer
- boat
- give up
- within the country or family
- international
- unprocessed
- clean
24 Clues: old • buy • boat • clean • small • career • farmer • holiday • correct • give up • customer • estbalish • synthetic • businessman • real estate • unprocessed • international • basic service • financial input • later generation • a large number of • the noun form of provide • within the country or family • the military tool for underwater usage
Vocab_a_l'hotel 2019-06-05
Across
- bellboy
- shampoo
- floor
- night
- toilet tissue
- restaurant
- reception
- key
- bathroom
- dinner
- towel
- heating system
- air-conditioner
- cold water
- shower
Down
- chambermaid
- receptionist
- person
- room
- drink
- table
- reservation
- soap
- breakfast
- lift
- lunch
- customer
- service manager
- hot water
- window
- bed
- view
32 Clues: key • bed • room • soap • lift • view • drink • table • floor • night • lunch • towel • person • dinner • window • shower • bellboy • shampoo • customer • bathroom • breakfast • reception • hot water • restaurant • cold water • chambermaid • reservation • receptionist • toilet tissue • heating system • service manager • air-conditioner
MARKETING 2016-08-30
Across
- the attributes of goods or services that make them capable of satisfying customers’ want and needs.
- an article or substance that is manufactured or refined for sale.
- a study undertaken by an organization to identify its internal strengths and weaknesses, as well as its external opportunities and threats.
- the action or business of promoting and selling products or services, including market research and advertising.
- the process of deciding how to get goods into custermer hands.
- Obtaining ,developing,maintaining, and improving a product mix in response to market opportunities.
- the process of dividing an entire market up into different customer segments.
- Information about the target market such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
- Having products where customers can buy it.
- to Business Market) All businesses that buy product for use in their operations.
- All people who share similar needs and wants and who have the ability to purchase a given product.
- Exchange of a product for money.
Down
- Having products or service available at a certain time of year or a convenient time of day.
- Percentage of total sales volume generated by all companies that compete in a given maket.
- The group idenified for a specific maketing program.
- Consumers who purchase goods and services for personal use.
- Gathering information such as customer,trend, and competing products.
- Relation Management an aspect of marketing that combines customer information with customer service and marketing communications.
- Dictate how much to charge for goods or services to make a profit
- the effort to inform,persuade, or remind current and potential customers about a business’s products or service.
- Salespeople provide information to customers by explaining features and benefits of products.
- intangible items that have monetary value and satisfy your needs and wants.Marketing concept - idea that business should strive to satisfy the customers needs and wants while generating a profit for the business.
- Changing raw materials into usable goods or putting parts together to make them more useful.
- Understanding concepts and strategies used to develop and target specific marketing stategies to a select audience.
- statistical data relating to the population and particular groups within it.
- tangible items that have monetary value and satisfy your needs and wants.
- provide customers with goods and services they want.
27 Clues: Exchange of a product for money. • Having products where customers can buy it. • The group idenified for a specific maketing program. • provide customers with goods and services they want. • Consumers who purchase goods and services for personal use. • the process of deciding how to get goods into custermer hands. • ...
Test 2024-08-26
Across
- Intangible customer benefits that are produced by people or machines and cannot be separated from the producer.
- When marketers see themselves as selling a product rather than providing a solution to a need we call this marketing ______.
- 4P's are the elements of the marketing ________
- The trade of things of value between buyer and seller so that each is better off after the trade.
- _________ responsible firms recognize that including a strong social orientation in business is a sound strategy that is in both its own and its customers’ best interest.
- Managers with ________ philosophy concentrate on achieving high production efficiency, low costs and mass distribution.
- People who use the goods and services purchased for a household
- The first objective in marketing is ___________the needs of prospective customers
- The hallmark of developing and maintaining effective customer relationships is today called relationship marketing, linking the organization to its individual customers, employees, suppliers, and other partners for their long term benefit called ___________marketing
Down
- Marketers constantly measure the benefits that customers perceive against the cost of their offerings. They use available customer data to find opportunities to satisfy their customers’ needs better, keep down costs, and develop long-term loyalties.
- _________ marketing channels make it easy to deliver re-engagement incentives to consumers, and social media campaigns make brands highly accessible.
- Communication by a marketer that informs, persuades, and reminds potential buyers about a product or service to influence their opinions or elicit a responsehoughts, opinions, and philosophies; intellectual concepts such as these also can be marketed.
- Is everything a buyer gives up (money, time, energy) in exchange for the product.
- The activity for creating and delivering offerings that benefit the organization, its stake holders, and society
- Human wants backed by buying power
- Form that a human need takes as shaped by culture and individual personality.
- Represents all the marketing processes necessary to get the product to the right customer when that customer wants it.
- A good service or idea to satisfy the consumer's needs
- Items that you can physically touch such as bag of Godiva chocolate, Nike shoes, Pepsi-Cola, a Frappuccino, Kraft cheese, Tide, an iPad
- States of felt deprivation including physical needs for food, social needs for belonging and individual needs for self-expression. i.e. I am thirsty.
20 Clues: Human wants backed by buying power • 4P's are the elements of the marketing ________ • A good service or idea to satisfy the consumer's needs • People who use the goods and services purchased for a household • Form that a human need takes as shaped by culture and individual personality. • ...
BSBOPS203 Customer service 2024-09-06
Across
- This is the person you are serving
- You may be able to get your money back
- You need to do this carefully and actively when dealing with a customer
- This is the national agency that protects consumer rights all over Australia
Down
- This is the same as consumer rights
- Change of...
- This is what we do with all confidential information from customers
- That is the Australian consumer law that protects customers in Australia
8 Clues: Change of... • This is the person you are serving • This is the same as consumer rights • You may be able to get your money back • This is what we do with all confidential information from customers • You need to do this carefully and actively when dealing with a customer • That is the Australian consumer law that protects customers in Australia • ...
Marketing Quarter 3 Crossword 2022-02-18
Across
- coordinate sales and promotional plans with buying and pricing
- having a life long pr existence
- spending time in the workplace with someone as he or she goes through a normal workday
- marked by practical intelligence
- a reason a customer buys a product
- a retail-selling approach in which salespeople ask customers if they need assistance
- intangible attribute related to the sale of a product that customers find important
- a sale lead; a potential customer
- basic, physical, or intended attribute of a product or purchase
- a retail-selling approach in which salespeople ask customers if they need assistance
- advantage or personal satisfaction a customer will get from a good or service
- method when salespeople ask previous customers for names of potential customers
- a feeling expressed by a customer through association with a product
Down
- the process of locating as many potential customers as possible without checking leads beforehand
- tangible attribute that helps explain how a product is constructed
- expressing oneslef without the use of works, such as with facial expressions, eye movement, and hand motions
- a conscious, logical reason for a purchase
- a question that requires more than a "yes" or "no" answer and requires respondents to construct their own response
- a retail approach method in which the salesperson welcomes the customer to the store
- selling that matches the characteristics of a product to a customer's wants and needs
- a feeling of sympathetic and mutual understanding
- a reason for remaining a loyal customer of a company
- a recommendation of another person who might buy the product being sold
- the function of a product feature and its benefit to a customer
24 Clues: having a life long pr existence • marked by practical intelligence • a sale lead; a potential customer • a reason a customer buys a product • a conscious, logical reason for a purchase • a feeling of sympathetic and mutual understanding • a reason for remaining a loyal customer of a company • coordinate sales and promotional plans with buying and pricing • ...
RIE Crossword 2024-08-02
Across
- Populate Customer Account
- Planning and Requesting
- Not Ahead
- 360 View
- Let There Be Light
- Controls Gas Pressure
- Capable to Log-In
- Take to Another Location
- Crews
Down
- Service Beneath
- Self Information
- Move About
- New Start
- Not Actual
- Can Access 24/7
- August 19
- In the Dark
- 911
- Gas Measurement
19 Clues: 911 • Crews • 360 View • New Start • Not Ahead • August 19 • Move About • Not Actual • In the Dark • Service Beneath • Can Access 24/7 • Gas Measurement • Self Information • Capable to Log-In • Let There Be Light • Controls Gas Pressure • Planning and Requesting • Take to Another Location • Populate Customer Account
Auto 1 2017-10-18
Across
- Customer service rep
- Natinal Automotive Technicians Educational Foundation
- Rotary engine
- Automotive Youth Educational Systems
- Original Equipment
- An example is a Saturn
- Shaft connected to and drives the wheels
- Diagnoses computers on cars
- Mustang is an example of this
- Specializes working on brakes
- Automotive Service Excellent
Down
- Only person who can flag an RO
- Working on the average time to do a job
- Working hourly
- Removes and replaces engines
- Diagnoses mechanical and electrical faults
- does oil changes
- Technician specializes on suspension systems
- Engine is mounted sideways
- Annual pay
- Contracting out specialty work
21 Clues: Annual pay • Rotary engine • Working hourly • does oil changes • Original Equipment • Customer service rep • An example is a Saturn • Engine is mounted sideways • Diagnoses computers on cars • Removes and replaces engines • Automotive Service Excellent • Mustang is an example of this • Specializes working on brakes • Only person who can flag an RO • Contracting out specialty work • ...
Xfinity 2024-11-19
Across
- bundle of streaming apps
- NBC Streaming service
- Apple device
- We are a _
- 125+ channels
- Makes you the most money
- 185+ channels
- Residential services
- Customer perks
- Worth $75 GAR
- Mother company
- what you should sell with every mobile device
Down
- best way to view your home
- xfinity streaming device
- Have service while in a outage
- hunters favorite video game
- 14+year customers
- devices with bigger screens
- Samsung device
- Google device
- 10+ channels
- unlimited internet services
- devices you can wear
- insurance for phones
24 Clues: We are a _ • Apple device • 10+ channels • 125+ channels • 185+ channels • Google device • Worth $75 GAR • Samsung device • Customer perks • Mother company • 14+year customers • Residential services • devices you can wear • insurance for phones • NBC Streaming service • xfinity streaming device • bundle of streaming apps • Makes you the most money • best way to view your home • ...
A.P.P.L.E & More 2023-10-13
Across
- when a customer is in store we
- a curtsey for customers who purchase in store and would like help getting started.
- enhances the user experience of APPLE Products
- show empathy
- APPLE step or service to gain customer info
- a mixture of apple services that make for a more affordable solution
- The identification and sharing acknowledgement of a team member who performed above the high level expected of thier role.
- great option for extending.
- get money for the product you have for the product you want
- allows me to show you a feature
- verbally recognizing the feelings and situation of a customer
Down
- the best way to protect your apple products
- a great way for customers who know exactly what they want and to get it quickly
- Something every interaction begins with
- back up, protect and sync customers' data
- Make the customer aware you are doing your best to help
- Confirm you understanding of customer needs
- consisting of hardware, services, accessories, and next steps.
- an important step for selling an iPhone.
- makes a purchase feel more complete
- we ask so that we can continue asking
- the identification of a behavior and its impact
- a free resource for small to medium companies
- Explain why we as questions
24 Clues: show empathy • great option for extending. • Explain why we as questions • when a customer is in store we • allows me to show you a feature • makes a purchase feel more complete • we ask so that we can continue asking • Something every interaction begins with • an important step for selling an iPhone. • back up, protect and sync customers' data • ...
Quality Assurance 2023-08-03
Across
- Dimensions
- Sustaining high service quality level towards ensuring service excellence
- Quality management system
- degree of conformance
- term that constitutes of social behavior, ideas, beliefs, knowledge, habits, capabilities of particular people or society
- International Standard Organization
Down
- Quality Control
- Verification
- Gaps Analysis
- Quality Assurance
- Customer Experience
- Performance Excellence
12 Clues: Dimensions • Verification • Gaps Analysis • Quality Control • Quality Assurance • Customer Experience • degree of conformance • Performance Excellence • Quality management system • International Standard Organization • Sustaining high service quality level towards ensuring service excellence • ...
Phoenix 2024-12-05
Across
- O- a company
- C- whom you deal with
- I- a slip
- E- a process in service
- T- what you are
- K- a hall name
Down
- P- a project
- F- damage
- W- your training module
- P- a hall name
- C- a country
- S- your core work
12 Clues: F- damage • I- a slip • O- a company • P- a project • C- a country • P- a hall name • K- a hall name • T- what you are • S- your core work • C- whom you deal with • W- your training module • E- a process in service
Team Burson 2022-01-19
Across
- Type of transfer used when a complaint is present.
- Requirement to detect and prevent money laundering.
- If a customer threatens to go to Instagram and post all of their horrible experiences with the application process; what type of complaint would it be.
- We can proactively offer decline reasons to callers (T/F).
- A GP (General Purpose) application is considered archived at how many days after submission?
- Regulation to address insider trading.
- Number of business days to receive decline letter.
- System used for relationship verification.
- If a customer is declined with an FS/FD AND BH review rule present, who do you warm transfer to?
- When starting an application, we no longer ask if a customer has any of these items on a direct mail call.
- Capturing the customer's name, address, DOB, SSN and other identifying info is part of what regulatory requirement?
- Max # of minutes a customer can be placed on hold.
- A Re-evaluation requires you to obtain and document permission to pull credit when the customer indicates this item has been updated.
- If we are updating the address or completed a FS for Consumer statement, what group do we route to?
Down
- For non-urgent updates on approved applications, when should customers contact customer service after what event?
- Toggling (briefly switching auxes to reset your time available)is an example of what conduct violation?
- Maximum seconds of silence you can have on a call.
- Expression of dissatisfaction.
- Regulation that covers protection from discrimination.
- System used to clear CS,AM,NM,BFSSN, review rules.
- Regulation to prevent predatory Lending
- Deliver time for GP card.
- If a customer says "I can't believe I've been transferred around so many times! you're the 5th person I spoke to. This is ridiculous!" What type of complaint would this be?
- If the customer is declined due to a 4506T being needed to validate income, which group would you route to?
- Applicants in sanctioned countries may be declined due to this requirement.
- If an FS review rule is present and we are declining for UTV ITIN, what form does the customer need to submit?
- What word is missing from this disclosure that changes the meaning? By providing us with your cell phone number, you affirm you are the owner of the number or authorized to provide it and agree that we may contact you by any means, including automatic services, prerecorded or artificial voice messages, calls, text messages or any other data or voice transmission technology. Mobile carrier charges may apply.
27 Clues: Deliver time for GP card. • Expression of dissatisfaction. • Regulation to address insider trading. • Regulation to prevent predatory Lending • System used for relationship verification. • Maximum seconds of silence you can have on a call. • Type of transfer used when a complaint is present. • System used to clear CS,AM,NM,BFSSN, review rules. • ...
AP WASTE HARMONICS 2023-11-11
Across
- when the vendor stops picking up waste due to an issue, typically with payment. Can be called service interruption or credit hold
- compacted/binded recyclable materials, usually in rectangles
- when a payment is due, Net 30 due 30 days from the last day of the month of service
- Memo when we are given a refund from vendor for services, if we made a double payment, or paid something we shouldn't have. These need to be put into NS for documentation and application to a future invoice
- the company groups that need waste removal, they pay us
- one of the processes used when invoice totals don't match the PO's (within 3%)
- biodegradable waste (food)
- A vendor that has to be used in certain areas, we have to pay all they charge us (fees, finance fees)
- these are how we organize invoices in DocuPeak, each AP Rep has their own letter assigned to them, each letter has 4 folders (A1, A2, A3, A4) which can automatically date the invoices when loaded into DocuPeak
- going through payments and account histories to find discrepancies that need to be corrected, either on our end or the vendors
- these are created when an invoice doesn't match the PO we have for various reasons. These are sent to the appropriate department and person based on the reason we choose and the location we put in
- bill to customer from Waste Harmonics or bill to Waste Harmonics from vendor
- When a vendor makes a trip to pick up trash and the bin/container/dumpster is empty or not full enough to haul
- proof of the weight of the waste that was hauled
Down
- the current month in which we are "paying" out of
- these are created by customers and customer service reps for documentation on any issues
- the company that does the actual waste removal, that we pay
- an amount of an item or price that doesn't match our system with the vendors
- an official document given to the customer as a way to document the exchange of purchases. These generate the PO's for AP to use
- recycling that is mixed with trash, so it must be disposed of as trash
- credits given to us and the customer for OCC hauls, usually credits on invoices
21 Clues: biodegradable waste (food) • proof of the weight of the waste that was hauled • the current month in which we are "paying" out of • the company groups that need waste removal, they pay us • the company that does the actual waste removal, that we pay • compacted/binded recyclable materials, usually in rectangles • ...
Customer service week 2021-09-28
Across
- Customer complaints should be seen as _____ to improve service.
- Focus on the solution, not the ______.
- A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement.
- Anticipating problems, heading them off, and alerting customers is being _____.
Down
- The annual celebration of the importance of customer service is ________.
- Being of service or assistance
- Transmit information
- You start each call with a friendly ____.
8 Clues: Transmit information • Being of service or assistance • Focus on the solution, not the ______. • You start each call with a friendly ____. • Customer complaints should be seen as _____ to improve service. • The annual celebration of the importance of customer service is ________. • Anticipating problems, heading them off, and alerting customers is being _____. • ...
*Customer Service week* 2016-09-18
Across
- Focus on all of the elements in a proper closing.
- a settled way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior
- the type of sound in your voice showing clients you have the ability to help them.
- Focus on speaking to the customer with a smile in your voice
- their is no I in _______
Down
- consisting in or characterized by the presence or possession of features or qualities rather than their absence.
- Focus on what the customer is really saying.
- Show the customer you care by being upbeat, friendly and patient
8 Clues: their is no I in _______ • Focus on what the customer is really saying. • Focus on all of the elements in a proper closing. • Focus on speaking to the customer with a smile in your voice • Show the customer you care by being upbeat, friendly and patient • the type of sound in your voice showing clients you have the ability to help them. • ...
BSBOPS203 Customer service 2024-09-06
Across
- This is the person you are serving
- You may be able to get your money back
- You need to do this carefully and actively when dealing with a customer
- This is the national agency that protects consumer rights all over Australia
Down
- This is the same as consumer rights
- Change of...
- This is what we do with all confidential information from customers
- That is the Australian consumer law that protects customers in Australia
8 Clues: Change of... • This is the person you are serving • This is the same as consumer rights • You may be able to get your money back • This is what we do with all confidential information from customers • You need to do this carefully and actively when dealing with a customer • That is the Australian consumer law that protects customers in Australia • ...
Customer Service Excellence 2014-08-05
Across
- If something in a customer’s message seems unclear or inconsistent, ask questions to _________.
- The ability to grasp the significance of the words we hear.
- Listening to the customer’s whole message can help you avoid jumping to __________.
Down
- Attributing one’s own feelings to someone else
- Assigning a reason for a customer’s behavior based on incorrect information can result in attribution __________.
- Selective perception involves jumping to conclusions or making faulty __________.
- Reduce external distractions and make an effort to ___________ on what a customer is saying.
- Engage in __________________ listening by avoiding interrupting and by paraphrasing.
8 Clues: Attributing one’s own feelings to someone else • The ability to grasp the significance of the words we hear. • Selective perception involves jumping to conclusions or making faulty __________. • Listening to the customer’s whole message can help you avoid jumping to __________. • ...
Customer Service Crossword 2020-10-09
Across
- Remove the middle letter of this last name, and get one
- First president of USA
- Hot Sauce King
- Shine bright like a
Down
- you three wishes
- I dream of
- has approximately 300 versions
- 80's song, come on
8 Clues: I dream of • Hot Sauce King • you three wishes • 80's song, come on • Shine bright like a • First president of USA • has approximately 300 versions • Remove the middle letter of this last name, and get one
Customer service complaints 2022-05-12
Across
- A customer's expression of dissatisfaction
- Positive feelings toward a business
- A guideline explaining how employees are to act and how they are to deal with customers
Down
- A business's employees
- A business's income after expenses
- A business's good name
- The step-by-step process personnel follow in performing a specific task
- A percentage of the total sale amount paid to the individual or business that makes the sale
8 Clues: A business's employees • A business's good name • A business's income after expenses • Positive feelings toward a business • A customer's expression of dissatisfaction • The step-by-step process personnel follow in performing a specific task • A guideline explaining how employees are to act and how they are to deal with customers • ...
Sales & Service Crossword 2013-06-09
Across
- PRODUCTS AND
- OUR WEALTH MANAGEMENT PARTNER
- COMING SOON TO MOBILE BANKING
- SECONDS TO ACKNOWLEDGE THE CUSTOMER
- THE "F" IN F.A.C.E.
Down
- MOST POPULAR CONSUMER CHECKING ACCOUNT
- A TYPE OF CONSUMER LOAN
- THE BASIS OF CUSTOMER SERVICE
- INSTANT ISSUE
- THE BEST KIND OF START
- THE NEWEST TYPE OF BANKING
11 Clues: PRODUCTS AND • INSTANT ISSUE • THE "F" IN F.A.C.E. • THE BEST KIND OF START • A TYPE OF CONSUMER LOAN • THE NEWEST TYPE OF BANKING • OUR WEALTH MANAGEMENT PARTNER • THE BASIS OF CUSTOMER SERVICE • COMING SOON TO MOBILE BANKING • SECONDS TO ACKNOWLEDGE THE CUSTOMER • MOST POPULAR CONSUMER CHECKING ACCOUNT
Marketing 2025-01-29
Across
- good, service, or idea
- person who helps determine the marketing needs of a company, develops and implements marketing plans, and focuses on customer satisfaction
- customer who buys a product for his/her own use
Down
- physical item that can be touched
- dynamic activities that identify, anticipate, and satisfy customer demand while making a profit
- something that a person desires, but could live without
- something necessary for survival
- an action that is done for you, usually for a fee
- concept, cause, issue, image, or philosophy
9 Clues: good, service, or idea • something necessary for survival • physical item that can be touched • concept, cause, issue, image, or philosophy • customer who buys a product for his/her own use • an action that is done for you, usually for a fee • something that a person desires, but could live without • ...
Customer Experience Crossword Puzzle 2020-05-17
Across
- The people we are here to serve.
- Be concerned about the customer.
- You do this with your ears to find out what customers want.
- It's not sympathy but shows we understand.
- We must aim to get customer right the ________ time.
Down
- Exchange information.
- Try to give customers more than one option to ______ from.
- What the customer want from us when there is a problem.
- To meet customer needs or wants.
- How we want our customers to feel as a result of our service.
10 Clues: Exchange information. • The people we are here to serve. • To meet customer needs or wants. • Be concerned about the customer. • It's not sympathy but shows we understand. • We must aim to get customer right the ________ time. • What the customer want from us when there is a problem. • Try to give customers more than one option to ______ from. • ...
Customer Service Puzzle - Day 1 2024-10-07
Across
- We do not want these at the Service Desk
- Another name for a caller or customer
- you A phrase to express gratitude
- We use to this aid to confirm information or troubleshooting steps
- We love receiving these at the Service Desk
Down
- We are not the help desk, we are the...
- Not an Incident, but an...
- When you understand a caller's concern, you___it
- Another word for service
- We aim for 100%_____evaluations
- The survey that callers complete to rate our service
- A phrase used to end a day
- We are Service Desk...
13 Clues: We are Service Desk... • Another word for service • Not an Incident, but an... • A phrase used to end a day • We aim for 100%_____evaluations • you A phrase to express gratitude • Another name for a caller or customer • We are not the help desk, we are the... • We do not want these at the Service Desk • We love receiving these at the Service Desk • ...
synonyms 2021-06-04
Across
- estbalish
- career
- financial input
- real estate
- correct
- the noun form of provide
- a large number of
- basic service
- the military tool for underwater usage
- small
- synthetic
Down
- old
- holiday
- customer
- later generation
- businessman
- buy
- farmer
- boat
- give up
- within the country or family
- international
- unprocessed
- clean
24 Clues: old • buy • boat • clean • small • career • farmer • holiday • correct • give up • customer • estbalish • synthetic • businessman • real estate • unprocessed • international • basic service • financial input • later generation • a large number of • the noun form of provide • within the country or family • the military tool for underwater usage
Service Marketing 2015-10-06
Across
- tailoring service characteristics to meet each customer's specific need and preference
- internal standards that customers use to judge the quality of service experience
- reducing variation in service operations
- establishing a distinctive place in the mind of customers
- a lack consistency in outputs and inputs
- personal selling to prospective customers through telephone
- capable of being touch
- subconscious, deeply felt desires that often concern long time
Down
- any form of non-personal communication by a marketer to persuade target audience
- the full set of communication tools
- the core output produced by a firm
- a physical location where suppliers and customer meet to do business
- an act that creates benefits for customers
- all resources required to create service offering
- a name, phrase, design, symbol
- something that can not be touched
- a physical location where suppliers and customer meet to do business
- customer's voluntary decision to patronizing a specific firm
18 Clues: capable of being touch • a name, phrase, design, symbol • something that can not be touched • the core output produced by a firm • the full set of communication tools • reducing variation in service operations • a lack consistency in outputs and inputs • an act that creates benefits for customers • all resources required to create service offering • ...
February 2024 Customer Service Crossword 2024-02-07
Across
- The department that issues building permits (two words).
- What is required by state law to assure that a customer’s project meets safety requirements, complies with state law/city/township codes, and follows the approved plan?
- _________is where customers can pay property taxes.
- Out of all of the Districts in Scott County, District 1 includes the most townships; which township is missing from the following list: Belle Plaine, Blakeley, Helena, Jackson, ________, St. Lawrence, Sand Creek.
- If one wants assistance searching for information on a historical plat, they contact____________________ (two words).
- A _____ shows you how a tract of land is divided into lots in your county. It is drawn to scale and records the land's size, boundary locations, nearby streets, flood zones, and any easements or rights of way.
Down
- What areas does Building Inspections serve (hint: think bigger than a person, smaller than a County, but not a city)?
- What official document gives a resident authorization to build or operate?
- Definition: the territory or sphere of activity over which the legal authority of a court or other institution extends.
- The only type of ID in Minnesota, other than a Passport or a Passport Card, that will allow a U.S. Citizen to cross borders?
- What job title at the County would one contact to review Subdivision Plats, Registered Land Surveys and Common Interest Community Plats?
- A ______ is a drainage system established, constructed, and managed by a Drainage Authority, or board having jurisdiction over the drainage system.
- Where should a customer apply for a building permit (two words)?
- The department where customers can obtain a birth, death, or marriage certificate (two words).
- The only acceptable form of government-issued personal identification required for international travel?
- The street the main entrance is on.
16 Clues: The street the main entrance is on. • _________is where customers can pay property taxes. • The department that issues building permits (two words). • Where should a customer apply for a building permit (two words)? • What official document gives a resident authorization to build or operate? • ...
enchanted 2024-05-15
Across
- wayfinding
- safety
- customer service
- apps
- benches
Down
- attractions
- food
- theme
- etickets
- restrooms
10 Clues: food • apps • theme • safety • benches • etickets • restrooms • wayfinding • attractions • customer service
Vocab Glossary 2022-12-01
Across
- objectives- Goals a company hopes to accomplish through its pricing strategies
- budget- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- decisions- Marketing element referring to what goods, services, or ideas a business will offer its customers
- - A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- share - An organization’s portion of the total industry sales in a specific market
- (Distribution)- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- mix- The combination of the four elements of marketing—product, place, promotion, and price
- margin- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
Down
- store- A retail store competing on the basis of low prices and offering limited customer service
- research- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- price- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- The rivalry between two or more businesses to attract scarce customer dollars
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- decisions- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
16 Clues: The rivalry between two or more businesses to attract scarce customer dollars • objectives- Goals a company hopes to accomplish through its pricing strategies • share - An organization’s portion of the total industry sales in a specific market • mix- The combination of the four elements of marketing—product, place, promotion, and price • ...
Advanced Marketing 2015-10-02
Across
- specific amount imported (ex: no more than 5,000,000 jeans from India)
- goods being received
- intangible
- necessity to live
- selling goods to the whole world
- allowing someone to use a trademark, formula, or name
- goods leaving
Down
- group of consumers desired to have as customers
- the focus on product rather than customer
- limits trading (embargo, tax, etc.)
- tangible
- price product place and promotion
- ban on goods traded
- identification of customer relationships
- tax on goods traded
15 Clues: tangible • intangible • goods leaving • necessity to live • ban on goods traded • tax on goods traded • goods being received • selling goods to the whole world • price product place and promotion • limits trading (embargo, tax, etc.) • identification of customer relationships • the focus on product rather than customer • group of consumers desired to have as customers • ...
marketing vocab 2016-09-15
Across
- goods services and ideas
- tangible items
- intangible items
- where to sell
- process of developing promoting and distributing goods and services
- how to get goods to a customer
- who youre selling to
- how much to charge foe a good or service
- added value
Down
- keeping the product good and popular
- to persuade or inform customers about a product
- providing customer with good and services they need or want
- time product is sold
- happens everytime something is sold
- raw into usable
15 Clues: added value • where to sell • tangible items • raw into usable • intangible items • time product is sold • who youre selling to • goods services and ideas • how to get goods to a customer • happens everytime something is sold • keeping the product good and popular • how much to charge foe a good or service • to persuade or inform customers about a product • ...
Departments 2023-01-28
Across
- HR interviews more _
- the production department _ the inventory
- the sales department _ the sales of the past week
- the IT departmente _ a new software
- Esma Demir _ for the warehouse
- Marketing _ the sales department
- The sales department _ a new product
- the finance department _ financial information
Down
- She contacts suppliers and _ deliveries
- Someone who buys you _
- Someone _ are national
- the costumer service department _ the customer foreing
- The factory had higher _
- the logistics department _ the product on time
- HR _ a new ceo
15 Clues: HR _ a new ceo • HR interviews more _ • Someone who buys you _ • Someone _ are national • The factory had higher _ • Esma Demir _ for the warehouse • Marketing _ the sales department • the IT departmente _ a new software • The sales department _ a new product • She contacts suppliers and _ deliveries • the production department _ the inventory • ...
Subunit 4.5 the Seven Ps 2024-01-19
Across
- The degree of customer knowledge and recognition of a particular brand in order to gain more customers.
- Describes one of the purposes of promotion in the marketing mix, which is used to notify or tell customers about a firm’s products.
- Adds a profit margin to the costs of production, thereby ensuring that each unit sold contributes towards the profits of the firm.
- The registered name used to identify a product of a particular business organization.
- Marketing approaches used to prolong or lengthen a product’s life cycle, e.g., price reductions or new promotional strategies.
- The value of a good or service that is paid by the customer.
Down
- Describes one of the purposes of promotion in the marketing mix, which is used to encourage or convince customers to make a purchase and to improve customer loyalty.
- A pricing method that involves a firm setting low prices so as to gain entry in a new market. The firm will then raise the price once the product or brand has established itself in the industry.
- Part of a firm’s marketing strategy in communicating the value of a brand and what the brand stands for.
- The expected earning potential of a brand, i.e., the likely future earning potential (value) of a particular brand.
- This refers to the ways in which a service is provided or delivered, such as various payment systems, queuing systems, after-sales care, and delivery service options.
- The degree of customer devotion to a particular brand.
- Pricing a product below its cost of production so as to attract customers to also buy other items (with a higher profit margin).
- This refers to both physical (goods) and non-physical (services) items sold by a business or purchased by a customer.
14 Clues: The degree of customer devotion to a particular brand. • The value of a good or service that is paid by the customer. • The registered name used to identify a product of a particular business organization. • The degree of customer knowledge and recognition of a particular brand in order to gain more customers. • ...
Wowing our customers 2024-05-01
Across
- Drawing people in through conversation and interaction
- more than expected
- Doing something quickly and with little waste
- Anticipating customer needs and taking action
- Attending to queries in a timely manner
- Able to change according to the situation
- Noticing details with care
- Showing sympathy and understanding
- Building relationships
- Stick to your word
Down
- A pleasant interaction
- Demonstrating courtesy and competence
- Go the extra mile
- A pillar of good customer service
- To make things easy
- Understanding customers on an emotional level
- A virtue when dealing with customers
- Express graditude
- Making sure to provide correct information to customers
19 Clues: Go the extra mile • Express graditude • more than expected • Stick to your word • To make things easy • A pleasant interaction • Building relationships • Noticing details with care • A pillar of good customer service • Showing sympathy and understanding • A virtue when dealing with customers • Demonstrating courtesy and competence • Attending to queries in a timely manner • ...
Hayden Huynh Buisness Vocab 2022-04-29
Across
- Location
- Celebrity
- Frosted Flake Tiger
- HOw much an item cost
- Outside
- Gathering
Down
- Thought
- Just do it
- Helping a customer
- going against others for free stuff
- Nike Check
- Discount
- Amazing
- Selling
14 Clues: Thought • Amazing • Selling • Outside • Location • Discount • Celebrity • Gathering • Just do it • Nike Check • Helping a customer • Frosted Flake Tiger • HOw much an item cost • going against others for free stuff
Customer Service Week - Crossword Puzzle 2021-10-06
Across
- Could be found in the sky or place to store photos, docs
- Main frame to access Ally
- Trail that tracks path from record to record
- President, Consumer & Commercial Banking
- Document generation application
- Provides all financial details
- Ally Site in Tar Heel State
- Ally Site in the Sun Shine State
- This is used daily to work
Down
- Place to have lunch when working onsite
- Ally Site in Motor City
- Status of payment when stop is placed on agreement
- Ally CEO
- Abbreviation for Diversity, equity and inclusion
- Vehicle being financed/leased
- Ally Site in Lone Star Star
16 Clues: Ally CEO • Ally Site in Motor City • Main frame to access Ally • This is used daily to work • Ally Site in Tar Heel State • Ally Site in Lone Star Star • Vehicle being financed/leased • Provides all financial details • Document generation application • Ally Site in the Sun Shine State • Place to have lunch when working onsite • President, Consumer & Commercial Banking • ...
Avnet Glossary 2023-08-11
Across
- ATP
- Parts Package Type
- Costumer Service Representative
- Quantity Avnet has to buy with the manufacturer
- EOL
- DU
- SO
- Address where the customer wants us to send the material to, it may begin with 4 or 5
Down
- Who is making the purchase? This number begins with 4
- Warehouse Order Sales Alert
- Shortage in a material production or stock
- resellers
- OPOR
- Customer cannot return the order over $250
14 Clues: DU • SO • ATP • EOL • OPOR • resellers • Parts Package Type • Warehouse Order Sales Alert • Costumer Service Representative • Shortage in a material production or stock • Customer cannot return the order over $250 • Quantity Avnet has to buy with the manufacturer • Who is making the purchase? This number begins with 4 • ...
AB Force Crossword Puzzle 2022-05-04
Across
- This function in a case is used to push a case from one individual to another, such as your Account Services Specialist or your manager
- This is used to submit a request to our Customer Platform Support teams
- This section will show the status of a customer's delivery
- This function is used to "tag" someone within a case to get their attention
- This tab in the customer's account shows all of the cases created from interactions with AXLs, Customer Service, etc
- This is where you would see any cases that are currently pending in your name as the case owner
- This tab in a customer's profile will show the AB contacts/representatives for an account
- This tab within a case is used to send communication to a customer
- This is the button you'd click to add a person from an account into a customer's profile who is not currently in AB Force
- This is where you can upload documents within a case, such as an excel or signed document
- This is the button you'd click on to submit a case to the PRxO Generics Team, Contracts Team, Finance Team and/or Customer Integration and Data Management team
- This dropdown selection is driven by the case type and provides more detail on the customer's request
- This is the status of a customer's case when it has been fully resolved
- This section of a case shows who is currently has possession of it
- This is the button you'd click to link a contact to more than one account
Down
- Examples of this include wholesale distribution, specialty distribution, physician distribution and oncology practice distribution
- This dropdown selection when creating a case represents the topic of the request
- This tab in a customer's account shows the different levels or "chains of command" that they belong to
- This tab within a customer's profile will show you the contact names, phone numbers and emails for representatives at that account
- This tab will show you various pieces of info on a customer's account, including (but not limited to) their servicing DC, Account Summary, Hierarchy Information, Customer Profile and Provider IDs
- This bar will let you search for a customer's account, cases, knowledge articles and any other info within AB Force
- 100151761 would be an example of a customer's __________ __________
- When you create any type of request within Force for your customer, you'll provide this to them as proof/reference of it being submitted
- This is where you would see a list of cases that you'd created, but are currently in another person's name or queue (such as Customer Service)
- This is a pop up that will provide important information from management
- This is the platform AXLs (and other teams) use to document communications and requests from customers
- This section of AB Force serves as a repository for articles on processes, products, customer profiles and other valuable information
- This is the name of the profile/access you have within AB Force
28 Clues: This section will show the status of a customer's delivery • This is the name of the profile/access you have within AB Force • This tab within a case is used to send communication to a customer • This section of a case shows who is currently has possession of it • 100151761 would be an example of a customer's __________ __________ • ...
Marketing Chapter 12 2021-10-29
Across
- The preparation for the face-to-face encounter with potential customers.
- A retail approach method in which the salesperson welcomes the customer to the store.
- the salesperson asks the customer if he or she needs assistance
- May be basic, physical, or extended attributes of the product or purchase.
- A conscious, logical reason for a purchase
- Matching the characteristics of a product to a customer's needs and wants
- using the telephone to sell directly to customers
- Any form of direct contact between a salesperson and a customer.
Down
- used when a person buys goods and services that he or she has purchased before but not regularly
- a lead to a potential customer
- The process used when a person needs little information about a product to make a decision because he or she buys it regularly.
- the names of other people who might buy the product
- May take place in a manufacturer's or wholesaler's showroom or a customer's place of business.
- the advantages or personal satisfaction a customer will get from a good or service
- A feeling experienced by a customer through association with a product.
- used when there has been little to no previous experience with an item. Item is expensive and not purchased often.
- A way to approach a customer that focuses on making a comment or asking questions about a product in which the customer shows interest.
- Potential customers are selected at random, such as by going door-to-door or selecting names from a telephone directory.
18 Clues: a lead to a potential customer • A conscious, logical reason for a purchase • using the telephone to sell directly to customers • the names of other people who might buy the product • the salesperson asks the customer if he or she needs assistance • Any form of direct contact between a salesperson and a customer. • ...
HELPFUL TOOLS 2014-09-30
Across
- what does the "s" in csp stand for
- what tool can be used to help the customer find a store in their area or any area if need to
- used by customer care representatives to research and adjust mobile download purchase
- what tool can be used to mirror the customer’s account online
- AT&T’S billing and Customer Service system
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- what does the "p" in csp stand for
Down
- system used that allows reps to process payments electronically
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- what tool can used and is considered AT&T’S knowledge base library
- what tool can be used to help the customer select the best data plan (1st Part)
- this system is considered our contact management system
- what tool can be used to help the customer select the best data plan (2nd Part)
- tool that can be used to send the customer a text message , reset voicemail passcode
- what does the "c" in csp stand for
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
16 Clues: what does the "s" in csp stand for • what does the "c" in csp stand for • what does the "p" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
HELPFUL TOOLS 2014-09-30
Across
- what does the "p" in csp stand for
- this system is considered our contact management system
- what tool can be used to help the customer find a store in their area or any area if need to
- system used that allows reps to process payments electronically
- AT&T’S billing and Customer Service system
- used by customer care representatives to research and adjust mobile download purchase
Down
- what tool can used and is considered AT&T’S knowledge base library
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
- what tool can be used to mirror the customer’s account online
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- tool that can be used to send the customer a text message , reset voicemail passcode
- what tool can be used to help the customer select the best data plan (1st Part)
- what tool can be used to help the customer select the best data plan (2nd Part)
- what does the "s" in csp stand for
- what does the "c" in csp stand for
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
16 Clues: what does the "p" in csp stand for • what does the "s" in csp stand for • what does the "c" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
HELPFUL TOOLS 2014-09-30
Across
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- what does the "c" in csp stand for
- what does the "s" in csp stand for
- what tool can be used to help the customer find a store in their area or any area if need to
- tool that can be used to send the customer a text message , reset voicemail passcode
- what tool can be used to help the customer select the best data plan (2nd Part)
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- what tool can be used to mirror the customer’s account online
- what tool can used and is considered AT&T’S knowledge base library
Down
- used by customer care representatives to research and adjust mobile download purchase
- AT&T’S billing and Customer Service system
- system used that allows reps to process payments electronically
- this system is considered our contact management system
- what tool can be used to help the customer select the best data plan (1st Part)
- what does the "p" in csp stand for
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
16 Clues: what does the "c" in csp stand for • what does the "s" in csp stand for • what does the "p" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
HELPFUL TOOLS 2014-09-30
Across
- what tool can be used to help the customer find a store in their area or any area if need to
- used by customer care representatives to research and adjust mobile download purchase
- what tool can be used to help the customer select the best data plan (2nd Part)
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
- what does the "p" in csp stand for
- what tool can used and is considered AT&T’S knowledge base library
Down
- AT&T’S billing and Customer Service system
- what tool can be used to help the customer select the best data plan (1st Part)
- what does the "s" in csp stand for
- this system is considered our contact management system
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- what does the "c" in csp stand for
- what tool can be used to mirror the customer’s account online
- system used that allows reps to process payments electronically
- tool that can be used to send the customer a text message , reset voicemail passcode
16 Clues: what does the "s" in csp stand for • what does the "c" in csp stand for • what does the "p" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
Marketing Review 2025-01-02
Across
- short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness of a product or service
- process of communicating a company's value to customers
- process of creating and maintaining the identity of a brand
- process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages or purposes.
- department responsible for selling products or services to customers and meeting the company sales goals
- range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
- distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors.
- diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service
- efforts made by a company to shape the way audiences perceive the company
- the difference between a company's revenue and its costs; Revenue - Costs = ____
- identified groups of consumers most likely to purchase your product or service
- what is communicated to and perceived by an audience; can be verbal, written and non-verbal
- refers to where the product is sold and delivered to customers
- how businesses communicate with audiences
- the collection, reporting, and examination of actions taken on a website
Down
- refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, and excitement about products or services
- Consumers' level of recognition of a company's product, service or brand
- refers to the actual product or service a company offers
- statement or phrase that encourages audience response
- path the product or service purchased travels from the company to consumer
- Process of communicating with potential customers to promote a product or service
- process of gathering and analyzing information about customers' needs and preferences
- the cost of a product or service a company offers
- process of promoting a product in a retail environment, including the visual display in retail stores
- a selected group of consumers, often in common geographic location, introduced to a product, service, or messaging strategy before a full-scale marketing plan is launched
- process of determining the most effective approach to advertise a product or service
26 Clues: how businesses communicate with audiences • the cost of a product or service a company offers • statement or phrase that encourages audience response • process of communicating a company's value to customers • refers to the actual product or service a company offers • process of creating and maintaining the identity of a brand • ...
Advanced Marketing 2015-10-02
Across
- ban on goods traded
- selling goods to the whole world
- tax on goods traded
- intangible
- price product place and promotion
- necessity to live
- goods being received
- specific amount imported (ex: no more than 5,000,000 jeans from India)
Down
- limits trading (embargo, tax, etc.)
- allowing someone to use a trademark, formula, or name
- the focus on product rather than customer
- group of consumers desired to have as customers
- identification of customer relationships
- goods leaving
- tangible
15 Clues: tangible • intangible • goods leaving • necessity to live • ban on goods traded • tax on goods traded • goods being received • selling goods to the whole world • price product place and promotion • limits trading (embargo, tax, etc.) • identification of customer relationships • the focus on product rather than customer • group of consumers desired to have as customers • ...
Customer Service Skills 2022-07-09
Across
- finding solution
- find a solution to conflict
Down
- convey message
- knowing the service
- convincing
- not distracted
- not impatient
- knowing the product
8 Clues: convincing • not impatient • convey message • not distracted • finding solution • knowing the service • knowing the product • find a solution to conflict
Customer Service Vocabulary 2024-12-12
Across
- information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
- the competence or skill expected of a professional
- a firm decision to do or not to do something.
- the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
- a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
- a person who manages the front of the house at a restaurant, greeting guests, managing reservations, and seating diners
Down
- beliefs or opinions that are generally held about someone or something.
- the ability to understand and share the feelings of another.
8 Clues: a firm decision to do or not to do something. • the competence or skill expected of a professional • the ability to understand and share the feelings of another. • beliefs or opinions that are generally held about someone or something. • the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset. • ...
Chapter 1 Review 2021-01-12
Across
- also called merchandise, the physical goods that are bought and sold
- this influences customers to buy because of ads they have seen - external _______ cues
- this type of customer returns to the store again and again because of good experiences
- buys large amounts of product directly from manufacturer for sale to retailer
- a person who buys into an established retailer to own part of the business
- the interconnected system of approaches for meeting the goal of retailing is a retail _________
- the overall impression a company wants to give customers
- person buying the service or product
- the unique way the company interacts with customers and employees is the company _______
- this influences customers to buy because of other people they see using the product/ service - external ____ cues
- a business/person who offers services/products
- this influences the customer to buy because they have a need or want - ______ physical cues
- this type of shopper likes to shop for fun/for the adventure
- a benefit of doing business with a company is a brand ______
Down
- retail system where customers interact with all available channels in the retail ecosystem
- this type of shopper likes to compare brands and deals across stores
- this type of shopper buys what they see other people buying
- this type of shopper likes to be the trend setter
- the percent of jobs that retail provides in each state
- intangible, can't be physically owned by customer like lawn services or physical training
- produces finished products
- a store run by an individual (mom and pop shop)
- business owned by shareholders through trading stock - a board of directors
- this type of shopper buys quickly without thinking
- this person uses social media to draw people to buy products/services
- the attitudes or expectations a customer has about an experience
26 Clues: produces finished products • person buying the service or product • a business/person who offers services/products • a store run by an individual (mom and pop shop) • this type of shopper likes to be the trend setter • this type of shopper buys quickly without thinking • the percent of jobs that retail provides in each state • ...
Advanced Marketing 2015-10-02
Across
- goods being received
- intangible
- goods leaving
- identification of customer relationships
- tax on goods traded
- selling goods to the whole world
- ban on goods traded
Down
- price product place and promotion
- necessity to live
- specific amount imported (ex: no more than 5,000,000 jeans from India)
- the focus on product rather than customer
- group of consumers desired to have as customers
- limits trading (embargo, tax, etc.)
- allowing someone to use a trademark, formula, or name
- tangible
15 Clues: tangible • intangible • goods leaving • necessity to live • tax on goods traded • ban on goods traded • goods being received • selling goods to the whole world • price product place and promotion • limits trading (embargo, tax, etc.) • identification of customer relationships • the focus on product rather than customer • group of consumers desired to have as customers • ...
Restaurant Crossword 2021-03-01
Across
- Plates are made of this
- This person is always right
- A glass to serve champagne
- Emma is one of these
- The initials of your qualification (its not a VRQ)
- each place setting has two of these
- the initials given to the card payment machine
- The college restaurant is not in the sector
- a hot starter served in a bowl
- Something you hold open when a guest leaves
- a station where cutlery and trays are kept during service
- Name used to greet female guest
- The person you tell if something goes wrong
- This friend is used to open wine bottles
- someone who runs food to and from a table
- A function with lots of guests
Down
- Hot food is kept in this water bath during service
- a moveable trolley used to prepare a dish at the customers table
- an item of clothing worn around the neck
- A person who runs a station in a restaurant
- The colour of your restaurant shoes
- A water glass
- These are male and female
- A talk done just before service
- The French name for a coffee cup
- These are round and silver
- the first thing a customer gets served
- a generic name given to a customer
- A trailing Hoover lead
- The way we normally serve bread
- Something to write to the customers requests
- Can come in a variety of shapes
- can be good or bad
- a vibrating device used to attract a students attention
- Every student should look like this
- where bowls and plates are kept hot
36 Clues: A water glass • can be good or bad • Emma is one of these • A trailing Hoover lead • Plates are made of this • These are male and female • These are round and silver • A glass to serve champagne • This person is always right • a hot starter served in a bowl • A function with lots of guests • A talk done just before service • The way we normally serve bread • ...
NEW HIRE CLASS 2024-05-10
Across
- These are generated by TECO for things such as suspense usage, Revenue Protection, or safety concerns.
- To view the Team Member’s full name that placed the Interaction Record
- are used to generate work that will be routed to a Field Technician.
- This platform can provide data on electric customer usage and support Team Members handling customer inquiries.
- allows a (BP) to make monthly payments for a balance owed (i.e. additional deposit) over a designated period
- The difference between the budget billed amount and the total actual amount
- case that is created both automatically and manually when a process is not able to complete successfully,
- payments with Debit/Credit Card
- To view what information was confirmed at the time that the Interaction Record
- This indicates that the only acceptable forms of payment from the customer are cash and credit/debit cards
Down
- steps that must be taken when a (BP) is calling in to start service after the account has been disconnected
- For quality, safety, and service issues, Team Members are to add
- Each year, Peoples Gas conducts a review of the customer’s consumption and adjusts their rate
- Planner is a free program that offers lower rates for electricity most of the day and throughout the weekend.
- this indicates a Code Word has been placed on the account that must be verified prior to discussing the account with a caller
- a processed thats done annually on the anniversary of the enrollment date.
- a program which notifies Peoples Gas and Tampa Electric of customers who may be dependent upon life sustaining equipment,
- Annual Therms Usage Threshold 250 – 1,999 Therms
- Service Line has been removed from a premise
- application to complete all Move In requests for customers
20 Clues: payments with Debit/Credit Card • Service Line has been removed from a premise • Annual Therms Usage Threshold 250 – 1,999 Therms • application to complete all Move In requests for customers • For quality, safety, and service issues, Team Members are to add • are used to generate work that will be routed to a Field Technician. • ...
Bank 2016-07-29
Across
- FOCUS
- HAVE FUN
- MISSION STATEMENT
- TEAMWORK
- JACK DANIELS
- VISION
Down
- CUSTOMER SERVICE
- PURPLE COW
- RESPONSIBILITY
- HOOPLA CALL
- VALUE
11 Clues: FOCUS • VALUE • VISION • HAVE FUN • TEAMWORK • PURPLE COW • HOOPLA CALL • JACK DANIELS • RESPONSIBILITY • CUSTOMER SERVICE • MISSION STATEMENT
SE2 Associate Appreciation Week Crossword Puzzle 2021-09-22
Across
- Thank
- Colleague
- Opposite of problem
- Not the skin care
- Cause's brother
- Smashmouth song
- Compassionate
Down
- Intrepid
- courteous
- "...of Service"
- Who we serve
- Cheer someone on
- Bank on
- Unshakeable
- "Every associate has a role creating..."
- Look forward to the end
16 Clues: Thank • Bank on • Intrepid • courteous • Colleague • Unshakeable • Who we serve • Compassionate • "...of Service" • Cause's brother • Smashmouth song • Cheer someone on • Not the skin care • Opposite of problem • Look forward to the end • "Every associate has a role creating..."
Customer Service Crossword 2013-10-05
Across
- you would sent a message via...
- pre phone call message
- broken TV
- Tv runs all the time
- to make calls
Down
- free tv for confused patients
- where you would purchase a smartcard
- cheaper package for long stay patients
8 Clues: broken TV • to make calls • Tv runs all the time • pre phone call message • free tv for confused patients • you would sent a message via... • where you would purchase a smartcard • cheaper package for long stay patients
Customer Service Week 2023-10-03
Across
- The zone a person feels safe and in control
- Taking the initiative is a sign of what
- Which zone do you acquire new skills
- The combined action of a group of people
Down
- Which CORE Value displays patience and flexibility
- Team players have what kind of attitude
- To display integrity, you value
- To be a team player, who do you hold accountable
8 Clues: To display integrity, you value • Which zone do you acquire new skills • Team players have what kind of attitude • Taking the initiative is a sign of what • The combined action of a group of people • The zone a person feels safe and in control • To be a team player, who do you hold accountable • Which CORE Value displays patience and flexibility
business 2023-02-08
Across
- service
- trends
- change
- factors
- and quality
- resources
- environment
- culture
Down
- factors
- and development
- factors
- objectives
- factors
13 Clues: trends • change • factors • service • factors • factors • factors • culture • resources • objectives • and quality • environment • and development
10/ _____ 2024-02-12
Across
- kahvel
- friikad
- klient
- veiseliha
- tellima, tellimus
Down
- kartulikrõpsud
- peakokk
- kaasa arvatud
- teenindus
- jootraha
10 Clues: kahvel • klient • friikad • peakokk • jootraha • teenindus • veiseliha • kaasa arvatud • kartulikrõpsud • tellima, tellimus
D4D Puzzle #1 2023-10-05
Across
- A deep understanding of the customer's needs, motivations, desires, and behaviors
- The principle of collecting a large variety of viable solution ideas and then selecting a few solutions with high potential for success to focus one's energy pursuing
- Exceeding a customer's expectations which creates positive emotion
- A pleasant or pleasurable feeling resulting from a situation or experience
- An individual that benefits from a product or service that a company provides
- An issue or a pain point that a customer encounters while using a product or service
Down
- A test conducted with customers to quickly answer important questions about an idea and gather behavioral data on customers
- Exceeding a customer's expectations creating positive emotion
- The means of solving a problem
- Lack of difficulty or effort
- A method used to measure results
- A specific problem a customer encounters that causes frustration, confusion, or even anger
- The ability to understand another person and their feelings
13 Clues: Lack of difficulty or effort • The means of solving a problem • A method used to measure results • The ability to understand another person and their feelings • Exceeding a customer's expectations creating positive emotion • Exceeding a customer's expectations which creates positive emotion • A pleasant or pleasurable feeling resulting from a situation or experience • ...
GEC ELECT 2 MIDTERM 2024-10-21
Across
- Must meet the needs and wants of the target audience
- The exchange or buying and selling of goods and services by electronic means
- Are designed environments that create or reinforce the buyer’s leanings toward buying a product
- Spreading the word about the product or service
- Carry messages without personal contact or feedback
- This is most business aim
- It is more than just determining a cost
- An entity created by law
- An appeal that relates to the audience’s self-interest
- The owner has full control over the finances and operations and decides alone
- Sell to customers products they buy from other businesses.
- Process of creating and delivering desired goods and services to customers.
Down
- Models that buys in bulk and resells in smaller quantities
- Models that earns revenue by collecting and selling information
- Models that adds value by providing one-stop shopping
- You engaged if you want profits
- team responsible for creating and delivering the product or service
- The appeal is an attempt to stir up positive or negative emotions to motivate a purchase
- Turn basic inputs into products
- Legal possession and control over property
- Sets low price on new products then raises if they established customer based.
- All about how the product or service is delivered to the customer
- Business typically divide the profits among themselves.
- Where and how the product or service will be sold
- Change the actual price to high and lowering it over time.
25 Clues: An entity created by law • This is most business aim • You engaged if you want profits • Turn basic inputs into products • It is more than just determining a cost • Legal possession and control over property • Spreading the word about the product or service • Where and how the product or service will be sold • Carry messages without personal contact or feedback • ...
Cross Word- Unit4 Manage Customer Expectations 2021-08-24
Across
- The apearance and behaviour of service employees ; product design ; package etc are customer touch ___________.
- The grapevine, or word of _________ is a very powerful tool.
- Customers would be more resistant to trying the same product or service if they have had an unpleasant past __________________________
- Job knowledge, quality, promptness and fairness in pricing are _______ expectations of the customers.
Down
- Going beyond the customers' expectations and doing more than what they would expect are examples of ___________ expectations.
- When dealing with customers, it is important to maintain _________ .
- One way to manage customers' increasing expectations is to tell them what they can________.
- Another way to identify the specific needs of customers is by ____________________.
- Desires of things not possessed or lacking.
- The moment of ____________ is the interaction between the customer and the customer service provider.
10 Clues: Desires of things not possessed or lacking. • The grapevine, or word of _________ is a very powerful tool. • When dealing with customers, it is important to maintain _________ . • Another way to identify the specific needs of customers is by ____________________. • One way to manage customers' increasing expectations is to tell them what they can________. • ...
Incredible Service: Unlocking the Simple Truths of Unfeigned Service 2021-03-27
Across
- IS THE ITEM OFFERED FOR SALE
- KNOWLEDGE COMMUNICATED OR RECEIVED BY A CUSTOMER CONCERNING A PARTICULAR PRODUCT OR SERVICE
- THOSE WHO ARE SIMPLY BROWSING PRODUCTS AND SERVICES WITH NO SPECFIC PURCHASING GOAL IN PLACE
- ARE SEEKING THE BEST DEAL, PERIOD AND MOST LIKELY WON'T BE SWAYED BY UPSELLING TECHNIQUES
- MOST IMPORTANT VISITOR ON OUR PREMISES
Down
- PROVIDING A QUALITY OR SERVICE THAT SATISFIES THE NEEDS/WANTS OF A CUSTOMER AND KEEPS THEM COMING BACK
- THIS IS WHEN CUSTOMERS FIRST BECOME AWARE OF YOUR BRAND
- DURING THIS STAGE,CUSTOMERS LEARN HOW TO USE AND CONSUME YOUR PRODUCTS OR SERVICES, TRAINING, SUPPORT, ETC
- IS ALSO USED TO EMPHASIZE THAT SOMETHING IS UNUSUALLY GOOD OR BAD
- A TRANSACTION IN WHICH NO PHYSICAL GOODS ARE TRANSFERRED FROM THE SELLER TO THE BUYER
10 Clues: IS THE ITEM OFFERED FOR SALE • MOST IMPORTANT VISITOR ON OUR PREMISES • THIS IS WHEN CUSTOMERS FIRST BECOME AWARE OF YOUR BRAND • IS ALSO USED TO EMPHASIZE THAT SOMETHING IS UNUSUALLY GOOD OR BAD • A TRANSACTION IN WHICH NO PHYSICAL GOODS ARE TRANSFERRED FROM THE SELLER TO THE BUYER • ...
NIC 2021-09-23
Across
- mechanical device to lift water from underground
- termination of the connection to service
- form of land acquisition
- technological advances in manual processes
- open channel flow metering device
- amount of water produced versus invoiced
- person who buys goods and services
Down
- strategy to promote new business
- guide for different processes
- type of measuring device
- customer interaction
- control mechanism used to regulate the flow of water
- document issued to customers for payment
- approved rates charged to customers
- location where trucks load water
15 Clues: customer interaction • type of measuring device • form of land acquisition • guide for different processes • strategy to promote new business • location where trucks load water • open channel flow metering device • person who buys goods and services • approved rates charged to customers • termination of the connection to service • document issued to customers for payment • ...
Bank 2016-07-29
Across
- FOCUS
- HAVE FUN
- MISSION STATEMENT
- TEAMWORK
- JACK DANIELS
- VISION
Down
- CUSTOMER SERVICE
- PURPLE COW
- RESPONSIBILITY
- HOOPLA CALL
- VALUE
11 Clues: FOCUS • VALUE • VISION • HAVE FUN • TEAMWORK • PURPLE COW • HOOPLA CALL • JACK DANIELS • RESPONSIBILITY • CUSTOMER SERVICE • MISSION STATEMENT
Marketing Terms 2018-01-08
Across
- Collectively, acts or devices intended to attract public interest, especially information with news value.
- A promotional effort intended to bring customers into a business establishment, often in advance of a major floral holiday, such as Christmas.
- The behavioral and cultural characteristics of consumers, such as lifestyle, attitudes, values, and buying patterns, that influence purchasing habits.
- The statistical characteristics of a population, such as age, income, gender, and education level that are used to develop targeted marketing efforts.
- Collectively, the people who come into a retail store who may or may not make a purchase.
- Has a floral need, but has not determined exactly what he or she wants.
- A group of individuals and commercial clients who regularly patronize a business.
- All business activity undertaken to encourage the moving of goods from the grower or producer to the final consumer, including selling, advertising, promotions, and packaging.
- A colloquial term describing a customer who enters a business establishment, without an appointment, to make a purchase or place an order, rather than using the telephone or internet.
- The number of times merchandise is sold and re-stocked for sale in a given time period.
- A defined group of customers whom a retailer attempts to attract.
- The process of influencing a buying decision.
Down
- A promotional tool whereby a retail article is sold at a loss in order to attract customers.
- All advertising, publicity, and personal selling activities leading to the public recognition of a business and the generation of sales.
- Collectively, channels of communication, either electronic or print, that serve mass or targeted audiences; e.g., newspapers, magazines, radio, televisions, etc.
- To suggest or show to the customer one or more premium options rather than a less expensive choice.
- has a definite floral need, may already know exactly what he or she wants to buy.
- The manner in which a vendor accommodates the needs and demands of the customer of client, which may enhance the perceived value of a product or service.
- The presentation of a product, idea, or service for the purpose of inducing others to buy, support, or approve of it.
- One that purchases a commodity or service.
- A special area of demand for a product or service.
- The geographic area where product is delivered and advertising is done, particularly with respect to printed media.
- An unplanned purchase. Such as a greeting card, etc.
- May be looking for an idea or a bargain, not interested in pressure for a sale, may be a potential customer, hardest to sell to.
24 Clues: One that purchases a commodity or service. • The process of influencing a buying decision. • A special area of demand for a product or service. • An unplanned purchase. Such as a greeting card, etc. • A defined group of customers whom a retailer attempts to attract. • Has a floral need, but has not determined exactly what he or she wants. • ...
Do You Know Customer Care 2024-09-24
Across
- Having insight
- Twitter or Facebook
- Itinerary to move from place to another
- Showing intense and eager enjoyment
- Habit of calm behavior
- Oversees a person or activity
- Goes into effect after your third trip
- Allegiance
Down
- CapMetro fare medium
- Recover quickly
- General character or attitude of a situation
- Event that happens during spring summer fall
- To understand and share the feelings of another
- Ability to concentrate on what someone is saying
- Buys a product or service
- Content
- Dutifully firm
- On-demand service
18 Clues: Content • Allegiance • Having insight • Dutifully firm • Recover quickly • On-demand service • Twitter or Facebook • CapMetro fare medium • Habit of calm behavior • Buys a product or service • Oversees a person or activity • Showing intense and eager enjoyment • Goes into effect after your third trip • Itinerary to move from place to another • General character or attitude of a situation • ...
Challenge 1 2024-09-12
Across
- User type of customer
- First name of customer
- The feature the customer needs to solve is a part of this domain
- Ownership Service Principle
Down
- What should be sent to the customer's leads
- Who should the email go to?
- The customer's plan type
- Competitor of Gmail
- The customer could use this integration to solve their question
9 Clues: Competitor of Gmail • User type of customer • First name of customer • The customer's plan type • Who should the email go to? • Ownership Service Principle • What should be sent to the customer's leads • The customer could use this integration to solve their question • The feature the customer needs to solve is a part of this domain
HELPFUL TOOLS 2014-09-30
Across
- customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- by customer care representatives to research and adjust mobile download purchase
- effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
- system is considered our contact management system
- tool can be used to mirror the customer’s account online
- tool can be used to help the customer find a store in their area or any area in need to
- treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- tool can be used to help the customer select the best data plan (1st Part)
Down
- does the "s" in csp stand for
- used that allows reps to process payments electronically
- does the "p" in csp stand for
- billing and Customer Service system
- tool can be used to help the customer select the best data plan (2nd Part)
- does the "c" in csp stand for
- that can be used to send the customer a text message , reset voicemail passcode
- tool can used and is considered AT&T’S knowledge base library
16 Clues: does the "s" in csp stand for • does the "p" in csp stand for • does the "c" in csp stand for • billing and Customer Service system • system is considered our contact management system • used that allows reps to process payments electronically • tool can be used to mirror the customer’s account online • tool can used and is considered AT&T’S knowledge base library • ...
HELPFUL TOOLS 2014-09-30
Across
- tool that can be used to send the customer a text message , reset voicemail passcode
- what tool can used and is considered AT&T’S knowledge base library
- what does the "p" in csp stand for
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
- what tool can be used to help the customer find a store in their area or any area if need to
- what tool can be used to help the customer select the best data plan (2nd Part)
- system used that allows reps to process payments electronically
Down
- used by customer care representatives to research and adjust mobile download purchase
- AT&T’S billing and Customer Service system
- what does the "s" in csp stand for
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- what tool can be used to help the customer select the best data plan (1st Part)
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
- this system is considered our contact management system
- what does the "c" in csp stand for
- what tool can be used to mirror the customer’s account online
16 Clues: what does the "p" in csp stand for • what does the "s" in csp stand for • what does the "c" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
HELPFUL TOOLS 2014-09-30
Across
- what tool can used and is considered AT&T’S knowledge base library
- this system is considered our contact management system
- what does the "s" in csp stand for
- what does the "p" in csp stand for
- system used that allows reps to process payments electronically
- what tool can be used to help the customer select the best data plan (2nd Part)
- what tool can be used to mirror the customer’s account online
- what tool can be used to help the customer select the best data plan (1st Part)
- what does the "c" in csp stand for
Down
- enables effortless access to view customer’s account history for payments, arrangements, upgrade eligibility
- determines treatment for collections status customers according to certain criteria, such as credit class, tenure, and history
- used by customer care representatives to research and adjust mobile download purchase
- tool that can be used to send the customer a text message , reset voicemail passcode
- what tool can be used to help the customer find a store in their area or any area if need to
- AT&T’S billing and Customer Service system
- provides customers with a personalized, easy-to-read summary of all lines on the account and includes plan details as well as services and features
16 Clues: what does the "s" in csp stand for • what does the "p" in csp stand for • what does the "c" in csp stand for • AT&T’S billing and Customer Service system • this system is considered our contact management system • what tool can be used to mirror the customer’s account online • system used that allows reps to process payments electronically • ...
Fun Friday (I hope!) 2023-08-11
Across
- The process responsible for planning, scheduling and controlling the movement of releases to test and live environments.
- The process responsible for maintaining a single source of information about all operational services and those being prepared to be run operationally.
- The process responsible for ensuring that IT resources are right-sized to meet current and future business needs.
- The process responsible for controlling the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services.
- The process responsible for ensuring that IT services meet agreed availability goals.
- The process responsible for managing the lifecycle of all service requests from users.
- The process responsible for managing the lifecycle of all problems, identifying root causes and implementing workarounds or permanent fixes.
- The process responsible for ensuring that IT services can be recovered within agreed timescales following a disaster or major disruption.
- The process responsible for maintaining information about Configuration Items required to deliver an IT service.
Down
- The process responsible for sharing perspectives, ideas, experience and information, and ensuring that these are available in the right place at the right time.
- The process responsible for managing risks that could seriously affect IT services.
- The phase of the ITIL Service Lifecycle that focuses on understanding an organization’s objectives and customer needs.
- The process responsible for restoring normal service operation as quickly as possible and minimizing the adverse impact on business operations.
- The process responsible for managing the entire lifecycle of all services within an organization’s portfolio.
- The process responsible for managing events throughout their lifecycle.
- A single point of contact between users and IT service management.
- The phase of the ITIL Service Lifecycle that focuses on delivering services effectively and efficiently.
- The process responsible for tracking and reporting the value and ownership of financial assets throughout their lifecycle.
- A documented agreement between a service provider and a customer that identifies both services required and the expected level of service.
- The process responsible for ensuring that all current and planned IT services are delivered to agreed targets.
20 Clues: A single point of contact between users and IT service management. • The process responsible for managing events throughout their lifecycle. • The process responsible for managing risks that could seriously affect IT services. • The process responsible for ensuring that IT services meet agreed availability goals. • ...
Evee Assistant Features and More 2024-09-17
Across
- A new feedback _will be provided on approximately 10% of calls.
- The Evee Assist call history feature identifies a prior call from the customer in the past _ days.
- _ is a real-time transcript that shows evee Assist call intents identified, while restating the reason for the call. Which helps evee deliver more accurate solutions that specialists can click on if they need assistance.
- _explains and provides information for why the customer has previously called.
- The_ option allows specialists the ability to modify search results or initiate new searches.
- The new call history widget will display information for up to a total of _call interactions.
- _ is the day of the month or year as specified by a number.
- The call history summary is based on_ captured during the specialist and customer conversation.
- The new Call History can help reduce & service _'s by: displaying what last call was about, discussed and promised, identifying problems and resolve them quicker, identifying specific transactions the customer previously called about, and educating specialist to reduce number of times customer calls back for same issue.
Down
- _ is displayed when customer selects reason to call us on Contact Us page from Chase mobile app, Natural Language Understanding (NLU) or confirms IVR call prediction that call reason shows in this section.
- The _ feature allows specialist to send customers a text message that includes link to self-service guidance on how they can dispute charge after it posts.
- _ 3rd 2024 Evee Assist Call History Feature was launched to the entire enterprise.
- The _ is defaulted based on account customer identified in IVR. Specialists can switch between Card and Retail when needed based on the call they are servicing.
- _ button is a feature that allows specialists the option to provide real-time feedback on every call by clicking thumbs up/down buttons.
- _ panel will display three components Call Reason, Date and Call Summary of the most recent calls.
- _ Virtual Assistant tool that provides helpful resources during call, in real time, based on conversation between customer and specialist.
16 Clues: _ is the day of the month or year as specified by a number. • A new feedback _will be provided on approximately 10% of calls. • _explains and provides information for why the customer has previously called. • _ 3rd 2024 Evee Assist Call History Feature was launched to the entire enterprise. • ...
FIN-CROSS 2022-09-27
Across
- The ability of a customer to obtain goods or services before payment
- Exact point when a business's income equals its expenses
- _____ cost is not part of producing a good or service
- A failure to pay a loan or other debt obligation
- A check by an auditor or tax official on your financial records
- Limiting risk in financial assets is done through
- Indicator of how quickly an asset can be turned into cash for full market value
- Interest on interest is also called ___ interest
- Fixed costs associated with operating a business
Down
- Money that a business spends
- It is an asset that is offered to the lender as security in lieu of a loan
- A new loan which helps to pay off an existing one
- Record now, Pay now or later system
- Intangible asset's cost is spread across time via
- Distribution of money to owners of an organization is called
- A list of future financial transactions
- Financing your business idea through donations of money from the public
- The difference between the selling price of a good or service and the profit
- A document to a customer to request payment for a good or service received
- An intangible asset that represents the value of a business's reputation
20 Clues: Money that a business spends • Record now, Pay now or later system • A list of future financial transactions • A failure to pay a loan or other debt obligation • Fixed costs associated with operating a business • A new loan which helps to pay off an existing one • Intangible asset's cost is spread across time via • Limiting risk in financial assets is done through • ...
Flower Business Management 2018-05-21
Across
- Air Cooling System- cooling system which sends air through metal pipes to be filtered and dispersed into the cooler
- Protective Equipment -safety equipment issued to help employees protect themselves from the hazards of their work environments
- process or technique of promoting, selling and distributing a product or service
- middleman or distribution company who sells to retailers mainly for resale or business use
- - multiplication or increase by natural reproduction
- Shine- spray used to clean and shine leaves
- - Inventory products and goods delivered just when needed; neither sooner nor later
- Wire- used to add sparkle and shine to bouquets and arrangements
- Wire Cutters -long bladed cutters with serrated edges used to cut plastic, floral and chicken wire
Down
- Snips spring action handle with short blades used to cut heavy duty wire and corsage and boutonniere stems
- Service- all interactions between a customer and an employer to provide the customer with friendly, knowledgeable service
- -tradeshow displaying the products of many designers, companies and collections Promotions advancement or growth of a product through advertisement
- - itemized list of current assets; quantity of good or materials on hand
- Flow - total movement of money in and out of a business
- business of preparing advertisements for publication or broadcast Business Plan document which summarizes the objectives of a business
- Cooler - refrigerator where fresh flowers are stored which is large enough for people to walk in and shop
- Wire -strong, malleable wire used to add decoration and support to designs; available in many different colors
- Wire - thin green wire used to strengthen and lengthen stems
- Color - seasonal plants; for example begonias, poinsettias and pansies
- of Sale - system which manages sales and inventory electronically
20 Clues: Shine- spray used to clean and shine leaves • - multiplication or increase by natural reproduction • Flow - total movement of money in and out of a business • Wire - thin green wire used to strengthen and lengthen stems • of Sale - system which manages sales and inventory electronically • Wire- used to add sparkle and shine to bouquets and arrangements • ...
Marketing 2016-09-02
Across
- Process of telling people about the product
- predict sales
- Consists of dynamic activities that focus on the customer
- Delivery of product
- Anything to be bought or sold
- Product, place, price, promotion
- An individual or group who buys products
- Plan of action
- how much paid for the item
Down
- Strength,weakness,threat, opportunity
- An action done for you
- physical item
- A specific group of people who the company focuses on to satisfy
- Roadmap for marketing
- concept
- Where products are available to customers
16 Clues: concept • predict sales • physical item • Plan of action • Delivery of product • Roadmap for marketing • An action done for you • how much paid for the item • Anything to be bought or sold • Product, place, price, promotion • Strength,weakness,threat, opportunity • An individual or group who buys products • Where products are available to customers • ...
Striker crossword 2015-08-05
Across
- positive greetings
- how the customer feels when leaving our store
- general tidying
- identify the striker
- facial expression
- polite customer service
Down
- energetic and mobile
- duty to help control the shop floor
- assigned an area
- conscious of everything going on around
10 Clues: general tidying • assigned an area • facial expression • positive greetings • energetic and mobile • identify the striker • polite customer service • duty to help control the shop floor • conscious of everything going on around • how the customer feels when leaving our store
page 2 2023-10-10
Across
- people who know any information about retail store or any store company
- takes time to look at prices and brands
- people who are in charge of managing budget gerneration
- information used for employees to determine custormers behavoir
Down
- multiple store locations
- information is used to help retailers determine customer behavior
- switching your product for another product
- recommending a similar product to one being bought
- privacy you can not share any customer's data
- financial institution helps customers without on-hand cash
- people who keep the stores in business
- product travel from its creation to customer
- treating colored or uncolored LGBTQ etc.people unfairly
13 Clues: multiple store locations • people who keep the stores in business • takes time to look at prices and brands • switching your product for another product • product travel from its creation to customer • privacy you can not share any customer's data • recommending a similar product to one being bought • people who are in charge of managing budget gerneration • ...
GPL Crossword 2014-10-07
Across
- cx has expressed concern wrong information is being reported to credit bureas
- The customer has signed the loan agreement on a current or past loan
- Agent is required to advise customer “can negatively effect future loans with GPL”
- To reissue funds to bank account we have to wait 3 banking business day for
- Application can be edited by the customer
- Process of removing the bad bank flag to allow deposit/withdraw from customers account
- cci adv “ I am in the process of filing for bankruptcy”
- cci adv “I need to make pymnt arrangements” acct is pastdue
- verification document(s) has been received
- customer reapplying for a new loan and there is a balance still owed on previous loan
- Pre Application, no account in Admin
- Social Security Card, Drivers License, Bank Statement, Proof of Income
- customer emails in asking "Why am I declined" customer lives in the state of Vermont
- Customer is elgible to reapply in 24 hours or 3 bank business days
- verification document(s) fail/pass
- Post Funding, account holder has paid off first and taken additional loan(s)
- Payment required based on loan terms and agreement
- The loan is approved and waiting on the customer to sign
- Application isnt finished
- loan is unsecured and is paid back in equal payments at fixed intervals
- Date of Birth or ______________
- Customer does not have an outstanding balance
- The customer has made changes to the application
- cci adv “ Did you receive my documents?”
- fifth business day before 5:30pm ET
- customer calls in, agent unable to hear
- Pre funding, account holder has not received first loan
Down
- Email sent to customer containing a 6 digit number required for application process
- customer is need of changing Employer information
- Customer pays the total balance
- “Ive had to call back three times today to get this issue resolved”
- Customer makes payment above scheduled amount
- required to utilize this comment class when a system generated note is recorded
- 3 banking business days, $30 fee, Account Service contacts
- California customers are not eligible for these type of payments
- used by Verification and Fraud agents
- Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
- "I think your interest is to high"
- System generated feature, not always offered
- Refer to Article 4 for the correct process and handle situations
- part of a scheduled payment
- customer is eligible for a refinance option, calling in to inquire on process
- Customer must make arrangements by 5:00p ET, one business day prior to due date
- customer unable to reset password
- APR is broken down in order for customers to pay in full early
- cci adv “I have not received my funds”
- "Thank you for calling Great Plains Lending"
47 Clues: Application isnt finished • part of a scheduled payment • Customer pays the total balance • Date of Birth or ______________ • customer unable to reset password • "I think your interest is to high" • verification document(s) fail/pass • fifth business day before 5:30pm ET • Pre Application, no account in Admin • used by Verification and Fraud agents • ...
Sales Support Customer Service Week 2023-09-29
Across
- individual that is not a customer yet
- newest TRUBulk location
- this important rate is used to determine growth and retention
- Penalty type for losing 7% of your corn invoicing
- month Second Commission Advances are mailed
- highest discount level
- replacement for qrome products
- cross sell program name
- Product _____ Commission
Down
- second year customer
- Daily review in Connex of Customer Invoice Changes
- "D" in DP Loan Agreement
- plural 070
- first link on Sharepoint for seed information and reference materials
- seedtreatment brand for downstream treaters
- home state of PRI1
16 Clues: plural 070 • home state of PRI1 • second year customer • highest discount level • newest TRUBulk location • cross sell program name • "D" in DP Loan Agreement • Product _____ Commission • replacement for qrome products • individual that is not a customer yet • seedtreatment brand for downstream treaters • month Second Commission Advances are mailed • ...
FIN-CROSS 2022-09-27
Across
- Distribution of money to owners of an organization is called
- Interest on interest is also called ___ interest
- Exact point when a business's income equals its expenses
- Indicator of how quickly an asset can be turned into cash for full market value
- Intangible asset's cost is spread across time via
- A new loan which helps to pay off an existing one
- A document to a customer to request payment for a good or service received
Down
- An intangible asset that represents the value of a business's reputation
- It is an asset that is offered to the lender as security in lieu of a loan
- Financing your business idea through donations of money from the public
- Money that a business spends
- The ability of a customer to obtain goods or services before payment
- The difference between the selling price of a good or service and the profit
- A failure to pay a loan or other debt obligation
- A check by an auditor or tax official on your financial records
- _____ cost is not part of producing a good or service
- Limiting risk in financial assets is done through
- Fixed costs associated with operating a business
- A list of future financial transactions
- Record now, Pay now or later system
20 Clues: Money that a business spends • Record now, Pay now or later system • A list of future financial transactions • A failure to pay a loan or other debt obligation • Fixed costs associated with operating a business • Interest on interest is also called ___ interest • Limiting risk in financial assets is done through • Intangible asset's cost is spread across time via • ...
business terminology puzzle assighment 2014-11-13
Across
- mailing or emailing any advertisement, flyer, coupons , etc. directly to a person home or email address
- the general type and category, of product or services that a business sells or offers to their customers
- business or performing a service
- the moment or event that causes the customers to decide to purchase your product or service
- the group of customers that you are trying to attract and sell your product to.
- the customer who purchases the product or service that a business is selling
Down
- the act of meeting people and building relationships with them to help marketing your business
- a business selling similar products ( clothes, auto supplies)
- a complete overview of every aspect of a business.
- a customer tells other people about your product or service, whether good or bad.
- a similar business selling similar products or services in a nearby location
- the statistics about the area your business is located in
12 Clues: business or performing a service • a complete overview of every aspect of a business. • the statistics about the area your business is located in • a business selling similar products ( clothes, auto supplies) • a similar business selling similar products or services in a nearby location • ...
January 11th 2016-12-30
Across
- PONY'S CAPTAIN
- BATALI RESTAURANT
- ONLY ANATOMY AMELIA KNOWS
- LAMB &
- MLB HOF
- SURPRISE EVENT
- FLUID
Down
- FAGE`
- REGULAR I GUESS
- WORST CUSTOMER SERVICE
- 4 2
- I DO COMPUTER IN THIS
- STEEL CUT
- & PICKLE
- ME AND YOU
- COLOR OF THE EYE
16 Clues: 4 2 • FAGE` • FLUID • LAMB & • MLB HOF • & PICKLE • STEEL CUT • ME AND YOU • PONY'S CAPTAIN • SURPRISE EVENT • REGULAR I GUESS • COLOR OF THE EYE • BATALI RESTAURANT • I DO COMPUTER IN THIS • WORST CUSTOMER SERVICE • ONLY ANATOMY AMELIA KNOWS
Riverland Fresh Crossword No 1 2014-02-16
Across
- very entertaining
- Unite Grow
- Part of region
- Look shop buy
- Membership level
- Committee member name
- Meet and greet
- Identifies business
- Employees
Down
- Flows under bridge
- Bottom line
- Sandy arranges it
- Admin matters
- Customer needs
- Member supplies fuel
- Seen in Commercial
16 Clues: Employees • Unite Grow • Bottom line • Admin matters • Look shop buy • Customer needs • Part of region • Meet and greet • Membership level • very entertaining • Sandy arranges it • Flows under bridge • Seen in Commercial • Identifies business • Member supplies fuel • Committee member name
Challenge 1 2024-09-12
Across
- User type of customer
- The feature the customer needs to solve is a part of this domain
- Who should the email go to?
- email What should be sent to the customer's leads
Down
- The customer could use this integration to solve their question
- Competitor of Gmail
- First name of customer
- Ownership Service Principle
- The customer's plan type
9 Clues: Competitor of Gmail • User type of customer • First name of customer • The customer's plan type • Who should the email go to? • Ownership Service Principle • email What should be sent to the customer's leads • The customer could use this integration to solve their question • The feature the customer needs to solve is a part of this domain