customer service Crossword Puzzles

15 Clues: The last type of personal selling situation. • Is a conscious, logical reason for a purchase. • May be basic, physical, or extended attributes. • Are words that average customer can understand. • Is obtaining an agreement to buy from the customer. • Are reasons for not buying or not seeing the salesperson. • ...

20 Clues: 10% • kringg • consume • the king • building • save room • navigation • save a room • helping hand • money needed • squidward job • pass to go in • get out hotel • carrier synonym • elevator synonym • list of procedure • attendant synonym • place where u stay • arriving at the hotel • where you put your stuff

25 Clues: waluta • usługa • zapasy • klient • bankomat • kupujący • kierownik • zatrudnić • pracownik • emerytura • wymuszony • wyznaczony • pracodawca • osoba prawna • wynagrodzenie • zwolnić kogoś • rozmiar, zasięg • handel detaliczny • sprzęt, wyposażenie • podpisać akt prawny • dozwolony przez prawo • rozmowa kwalifikacyjna • legalny środek płatniczy • schemat organizacyjny firmy • ograniczona odpowiedzialność

32 Clues: new • sale • logo • price • offer • topic • unique • trends • images • design • slogan • seller • stores • header • quality • product • savings • service • dicount • refunds • discount • designer • customer • consumer • exclusive • promotion • advantage • purschase • commercial • advertisement • target audience • false advertising

12 Clues: AVP OF CLAIMS • EMPLOYER SPONSORED • NEWEST CLAIM SYSTEM • SERVICE CENTER MANAGER • MONTHLY DEPARTMENT AWARD • SYSTEM WITH MOST POLICYHOLDERS • INFORMATION GATHERING ASSISTANT • OFF-SITE SERVICE CENTER LOCATION • MONETARY VALUE CLAIMS PAYS OUT DAILY • BUSINESS INTEGRITY UNIT'S MAIN FOCUS • GROUP OF DEDICATED PHONE REPRESENTATIVES • ...

20 Clues: / pay after using the service • / permitted to use the service • / purchased and yet did not use • / decrease in subscriber activity • / unhappy customer calling for the same reason • / reduction or decrease in numbers, size, or strength • / output or benefit generated by an individual or a team • / phenomenon whereby something new and valuable is created • ...

14 Clues: is the management of flows • caused by not putting in place contingencies. • that originate from shocks outside the supply chain. • the movement of money from the customer to the supplier • caused by disruptions of internal operations or processes. • related to the condition of a supplier’s physical facilities. • ...

17 Clues: Who we are? • Experts have? • What we provide? • We stand together • We do the right thing • We execute with intent • We invest in our future • Our customers are called? • We deliver what we promise • Tyler prides itself on the • Customer Satisfaction Index • Tyler's Annual User Conference • We respect and value each other • The new employee self service application • ...

17 Clues: the busy one • the young one • the feisty one • the giggly one • the chatty one • the techie one • the sleepy one • the caring one • the "funny" one • the habitual one • the smart a** one • the organized one • the passionate one • the dependable one • the experienced one • the competitive one • the always-cold one

19 Clues: reduction in price • coins and banknotes • sells directly to end users • store that mainly sells food • employee who works at the register • machine used for accepting payment • all the available products for sale • refers to how someone pays for a product • shop that offers merchandise at a lower price • sells products to end users over the internet • ...

10 Clues: Self service that deposits money. • When a customer gets seen right away. • Somewhere a customer can withdraw cash. • When a customer has a question about banking. • Where colleagues will sit and serve customers. • Whether we have used the customers name or not. • When a customer doesn't find it hard to bank with us. • ...

12 Clues: A Barrier to Communication • can be downward and upward. • Emails Text, messages and Signs • flows among people at the same level • intimate distances and social distance • language eye contact , facial expression • Facetime,Skype and Telephone Conversation • hairstyle, clothing and general appearance • ...

12 Clues: Help and encouragement from others. • A mental refresh or a new beginning. • The strength to recover from setbacks. • Focused awareness of the present moment. • The journey of recovery and restoration. • Acknowledging feelings without judgment. • Personal development through challenges. • Events or cues that spark emotional responses. • ...

12 Clues: The heart of what we deliver • Doing the right thing, every time • Finding new ways to improve service • The task or purpose driving our work • Working together to solve challenges • The person or business we support daily • Striving for the highest quality results • Advancing skills, clients, and company impact • A representative dedicated to serving clients • ...

12 Clues: a nickname for a takeout order • What is the acronym for "blood alcohol content?" • what type of alcoholic beverage is flavored with flowers? • place settings should washed, rinsed, and ______ before use. • Who should inform the Chef that a customer has a food allergy? • What type of dining room service is also known as "family style?" • ...

12 Clues: Our phone system to make and receive calls • First Name of Lincoln's newly announced CEO • Everyone you come in contact with telephonically • You should return calls/voicemails within 24 _____ • Cadence for how often your voicemail should be updated • A tragic phrase when providing telephonic customer service • ...

12 Clues: / What is our lead bundle • / Cloud services also known as • / Stands for high speed internet • / What is prepaid internet service • / Core service pack is also known as • / Stands for Plain Old Telephone Service • / What’s a good way to market and advertise • / Multiple access lines sharing a single voice mail • ...

12 Clues: Lee Kemp's boss • EVO launch month for NU • "Own It" is one of these • review and respond to cases • employee communication platform • manages inventory replenishment • donation drive we do in October • log time worked and PTO requests • give or receive recognition points • one of our recently acquired companies • our magazine publication, showcasing talent • ...

12 Clues: Active • Polite • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

11 Clues: Polite • Active • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • ability Enthusiasm

14 Clues: Example of intangible • Example of intangible • Example of intangible • A complaining from a customer • Deal with the human side of an organization • A business’s ability to satisfy its customers • To use words like "please" and "thank you" show courtesy • The degree of caring and individual attention provided to customers • ...

12 Clues: Listening to the Consumers issue. • It's important to _____ when you make a mistake. • To support a cause or person, one must be an _____. • Effective communication includes _____ attentively to others. • In order to grow, we must engage in _____ throughout our lives. • To truly understand someone's feelings, you need to _____ with them. • ...

17 Clues: TL Chris's favourite drink. • Team Leader Kayla's catchphrase. • The place of origin of Team Leader Colin's accent. • The four principles of Service Australia's Master Plan. • The screen used when checking if Reco has been completed. • The kind of income do we code when a customer calls to report. • Basketball team TL Daniel would play for if he wasn't working here. • ...

17 Clues: Available on or involving the Internet. • Conforming to a standard, rule, or principle. • The act of serving or helping another person. • A chance to take action or progress in some way. • What a person believes or anticipates will happen. • The general direction in which something tends to move. • Done at the same time or according to a standard time frame. • ...

9 Clues: More customers lead to growth and_______. • Services cannot be stored for later sale or use. • The most important industry in Canada's economy. • Services cannot be separated from their products. • Cannot be seen,tasted,felt or smelled before purchase. • Quality of a service depends on who,where, whenn and how. • ...

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

12 Clues: Active • Polite • Feelers • Thinkers • Encourage • Informative • Responsible • Flexibility • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Informative • Flexibility • Responsible • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

12 Clues: The art of persuading and influencing others to make a purchase." • A document outlining the features and benefits of a product or service." • A financial incentive offered to encourage the purchase of a product or service." • The ability to understand a customer's needs and tailor a sales pitch accordingly." • ...

19 Clues: the act of looking forward • natural features on the Earth's surface​ • practice that contributes to the sale of products • reasons to purchase based on feelings and emotions • reasons a product or service is valuable to a customer • the influences or motivations which determine his buying • act of sending someone or something to a person or place • ...

11 Clues: Advantage • Correct; error-free • Courteous; respectful • should be a business's top priority • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • The belief that providing customers with excellent • A measure of how well a business has met its customers' • ...

11 Clues: Flipkart’s advertising mix—app banners, influencer ads, email campaigns, and festival sale marketing. • How well Flipkart executes its promised service—delivery speed, order accuracy, and issue resolution. • The items sold on Flipkart, from electronics to groceries, offered by millions of marketplace sellers. • ...

15 Clues: wife • HELOC • collateral • Ask for a loan • Commercial Loan • Estate Mortgage • Visa debit account • Originated by a Bank • no need of collateral • originated by another source • Loan It is not a revolving loan • checking service account service • loans lines of credit commercial loan • personal Loan, Auto Loan,Personal LOC, • repaid in a series of equal periodic payments

11 Clues: Active • Polite • Feelers • Thinkers • Encourage • Informative • Responsible • Flexibility • Decisiveness • Customer Service • ability Enthusiasm

14 Clues: Crew • Staff • Staff • Staff • Jockeys • Trainers • Stewards • Directors • Therapists • Counsellors • Instructors • Excursion Staff • Excursion Managers • Service Representatives

12 Clues: A slowdown in economic activities. • Biological requirements for human survival. • A family or group of people living together. • The action of buying and selling goods and services • How living and non-living things depend on one another. • Managers make decisions after consultation with employees. • The upward movement in general prices over a period of time. • ...

63 Clues: Texas • Folder • Montana • Oklahoma • Illinois • Injection • Effective • In Network • Blue Cross • New Mexico • Deductible • Folder Note • Blue Shield • Coinsurance • Blue on Blue • Fully Insured • Medical Record • Length of Stay • Medical Doctor • Member Profile • Allowed Amount • Out of Network • Open Enrollment • Date of Service • Line of Business • Benefit Agreement • Customer Advocate • Place of Treatment • Real Time Benefits • ...

19 Clues: the act of looking forward • natural features on the Earth's surface​ • practice that contributes to the sale of products • reasons to purchase based on feelings and emotions • reasons a product or service is valuable to a customer • the influences or motivations which determine his buying • act of sending someone or something to a person or place • ...

17 Clues: – A group of potential buyers and sellers. • – A unique identity of a product or service. • Activities to communicate and sell a product. • A plan designed to achieve marketing objectives. • – Dividing a market into smaller customer groups. • – Goods or services offered to meet customer needs. • – Choosing a specific group of customers to focus on. • ...

9 Clues: Acronym for device protection • Checking customer service areas • Acronym for a Quick sell method • Nexgen Fraud identification system • Customer willing to recommend Sprint • Customer not willing to recommend Sprint • Detractor Customer very upset with Sprint • Lower monthly payment option with turn in • Device Finance Option No Credit Check Option

21 Clues: communication activities • the core output produced by a firm • capable of being touched, held, or preserved • the physical site where service operations take place • reducing variation in service operations and delivery • a particular method of operations or series of actions • service involve significant interaction among customers • ...

12 Clues: Non-verbal: Smiling • Non-Verbal: Crossing your arms • __________ service will escalate the problem • _________ service can assist you in solving problems • What Type of Communication?: Face-to face conversation • Method of communication ex.face to face, phone,fax, email • Nodding or shaking your head is an example of a _________ • ...

13 Clues: guide • worker • teacher • attendant • volunteer • Assistant • consultant • media manager • writer/editor • ship crew member • developer/designer • service representative • photographer/videographer

24 Clues: Who is your NGWL TL? • Another name for TPNI. • Team who handles NGWL Faults. • Another name for the SIK Solution. • Another name for the PIK Solution. • The type of solution that NGWL is. • Another name for the COMPLEX solution. • One type of Fault Assurance Escalations. • What must be recorded for legal purposes. • Some Telstra products are ______ with NGWL. • ...

15 Clues: The last type of personal selling situation. • Is a conscious, logical reason for a purchase. • Are words that average customer can understand. • May be basic, physical, or extended attributes. • Is obtaining an agreement to buy from the customer. • Are reasons for not buying or not seeing the salesperson. • ...

12 Clues: online superstore • has bulls-eye logo • joes has it's own branded • pizza chain that shares a name • burger chain founded in Los Angeles • you can only buy things in bulk here • owned by mcdonalds, but sells Mexican food • retail store known for its good customer service • ice cream brand known for its big chunk surprises • the place you think of when you need a cup of joe • ...

20 Clues: give message • person buying • person selling • the apposite of win • what's an the shelves • which delivers results • a place to buy clothes • when i buy products i ? • giving without charging • exchange goods for money • person who buys in a store • located at a certain height • when i sell, the customers ? • benefit produced by something • the goal you aim at and shoot at • ...

22 Clues: the final course • the first course • spices for the meal • also a first course • a seat near the bar • the principal course • usually on the table • usually on the table • I like this for lunch • a cover for the table • also the final course • also a person serving • the male person serving • the female person serving • and pepper common condiments • the person preparing teh food • ...

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

20 Clues: creator, beginner • rule, law, control • big, important, major • money, financial, cash • buyer, shopper, customer • enough, adequate, plenty • factory, manufacturing, business • main goal, top need, first thing • go viral, become popular, catch on • negative, complaining, disapproving • force workers, workforce, employees • offering, auction, competing for price • ...

12 Clues: Provides interpretation services • An automated and comprehensive code auditing system • The out-of-pocket maximum for the benefit plan year • The financial status for a Provider who has been overpaid • a notice of payment sent as a companion to claim payments sent to providers • Law passed by Congress in 1996 that helps to protect your rights to health coverage • ...

12 Clues: Days of rest • The "C" in CSAT • ___________ Base • ____________ Intelligence • First ________ Resolution • Service ________ Agreement • The end result of a problem • This type of friction is ok • Malwarebytes' ticketing system • The color of the Malwarebytes logo • Something that gives you a little "boost" • Ability to understand and share another's feelings

16 Clues: a good that you can read • a service job that heals • jobs people do for others • the buying and selling of goods • building where people make goods • products people must have to live • things made or sold and then grown • someone who makes a product or service • someone who buys goods or uses services • a service that is sure to keep you safe • ...

17 Clues: Owner • Customer Liason • HVAC Dispatcher • Human Resources • Plumbing Manager • Dispatch Manager • Inventory Manager • Plumbing Scheduler • Electrical Manager • Install Coordinator • Plumbing Dispatcher • HVAC Install Manager • HVAC Service Manager • Electrical Dispatcher • Comfort Advisor Scheduler • Cardinal University Teacher • Install Coordinator Assistant

28 Clues: An IFS core value • Latest acquisition • 35% of IFS staff are • Most recently married • What is the IFS office dog • Chief Customer Officer of IFS • Our Sustainability Ambassador • IFS Connect will next come to • The most recent IFS Connect was in • The Month of World Humanitarian Day • July 4th is the Independence Day of • Partnered with IFS for Racing Success • ...

13 Clues: fifth need • third need • first need • second need • fourth need • earn customer • hierarchy of needs • look through customer • create this experience • when conditions changes, change • first step in understanding customer's • product or service, atmosphere, physical plant, 4th factor of positive experience • ...

10 Clues: Requirements and necessities. • Desires of things not possessed or lacking. • To manage customers' increasing expectation, maintain ___. • One way to identify the specific needs of customers is to ___. • A powerful tool than the formal communication channel is word of ___. • Competence, job knowledge, promptness etc meet the ___ expectations of the customers. • ...

10 Clues: The customer is asking about boxes • The customer has contacted us in French • The Customer is making a complaint in their post • The customer wants to purchase a truck or trailer • The customer is asking something about our services • The customer has tagged us in a political statement • The customer has an issue with the quoted cost of the rental • ...

17 Clues: – A group of potential buyers and sellers. • – A unique identity of a product or service. • Activities to communicate and sell a product. • A plan designed to achieve marketing objectives. • – Dividing a market into smaller customer groups. • – Goods or services offered to meet customer needs. • – Choosing a specific group of customers to focus on. • ...

10 Clues: A Non-Verbal communcation • You don't just answer the phone, you are this • The process of working towards one common goal • It is important to do this to get all the facts from the customer • Find out if this has been met at hte end of conversation with customer • A two way process that has to be effective to provide service excellence • ...

16 Clues: A potential customer or client. • : A sales target set for a salesperson or team. • Turning a prospect or lead into a paying customer. • A presentation aimed at persuading a prospect to buy. • Selling complementary products to an existing customer. • (Business to Business): Sales transactions between businesses. • ...

24 Clues: Queue time • ability to change quickly • External and Internal focus • A fancy word for fancy time • the ability to change easily • The time it takes to perform a task • Errors in service creation and delivery • Ratio of the output of a process to the input • creating, acquiring, and transferring knowledge • physical performance and characteristics of a good • ...

23 Clues: COMMERCIAL SALES APPLICATION • Sales Notepad used to document • Required to be done on every call • Policy that covers slip and falls • Application used to service policies • Policy specifically to cover equipment • Codes used to rate Commercial 3.0 policies • Policy that covers the service you provide • Application used to sell AZ /Trucking policies • ...

18 Clues: anything bought or sold. • money earned in exchange for work • a physical item that can be touched • an action or task performed for a fee • something a person must have to survive • an individual or group that buys products • work performed by people in organizations. • willingness and ability to start a business. • customers who purchase goods for their own use. • ...

25 Clues: spoken words to communicate • Challenging or disagreeing with something • A specific trait about a product or service • The tendency toward uniformity in each occurrence • People that purchase goods or services from a business • Messages you send others using anything other than words • The advantages a customer gains from a product or service • ...

29 Clues: We use ____ for any troubleshooting call. • CPNI stands for Customer ____ ____ Information. • We pull up all of our tools using the ____ ____. • The first At Your Service commitment is the be the _____. • Where can we access a virtual simulation of a customer's device type? • A good offer should always include the price, product, and the _______. • ...

12 Clues: Name of our company! • Your overall job title! • A wireless phone service • A wireline phone service • Major USA Telephone Provider • Manitoba Telephone Service Company Name • Most important service of our day to day operations • A public telephone that offers pay per use services • Billing method where the destination pays for the call • ...

12 Clues: Being knowledgeable • To acknowledge a job well done • Being ready to meet customer needs • Being efficient with customer's time • Going out of our way to find answers • Live Well San Diego is the County's? • The 3.3 million San Diego County residents • Treating everyone with dignity and courtesy • This approach leads to a Positive Experience • ...

12 Clues: Type of car • Joins railcars • Pulls the train • A car type for grain • A place to buy snacks • A department in the NSC • Someone who drives the train • A department in NSC operations • Used to be at the end of the train • A refrigerated railcar or container • Where railcars are switched between carriers • Train that carries the same commodity to a destination

12 Clues: Used to access hotel rooms • NFC or QR-based payment methods • Booking platforms for hotels or travel • Digital systems replacing physical lines • Online 360-degree walkthroughs of spaces • AI assistants for customer queries via chat • Codes for menus, payments, information, etc. • Apps for managing services, booking & preferences • ...

25 Clues: Using spoken words to communicate • Challenging or disagreeing with something • A specific trait about a product or service • The tendency toward uniformity in each occurrence • People that purchase goods or services from a business • Messages you send others using anything other than words • The advantages a customer gains from a product or service • ...

15 Clues: closing the sale is your _________ • avoid having your customers feel this • Even customers who decline to buy are these • A purchase is considered a "buying ____________" • you can learn from you ____________ to close the sale • your first priority is ultimately customer __________________ • This is one of the main ways you can be successful in selling • ...

13 Clues: Determining the value of a product • Surveys, focus groups, sales data analysis. • increase awareness, interest, and ultimately sales. • Securing funds for the business to promote products. • Offering multiple payment options to make ownership easier. • Builds customer relationships and encourages repeat business. • ...

38 Clues: buying motive based in logic • buying motive based on feelings • the physical attributes of a product • obtaining a positive agreement to buy • selling to customers in a store setting • type of communication without using words • a potential customer, also known as a lead • vocabulary the average person can understand • selling to other businesses for business use • ...

17 Clues: TL Chris's favourite drink. • Team Leader Kayla's catchphrase. • The place of origin of Team Leader Colin's accent. • The screen used when checking if Reco has been completed. • The kind of income do we code when a customer calls to report. • Last of the four principles of Service Australia's Master Plan. • ...

17 Clues: Put into words • Upbeat attitude • Everyday champion • To get it completely • Gold standard Quality • The opposite of Rough • Give it your best shot • Full of good judgement • What connects two sides • To give credit where due • Gratitude in six letters • Someone you can count on • What makes the dream work • Concern, Caution, or Worry • To Recognize someone's worth • ...

26 Clues: general agreement • the edge or border of something • connect as or operate with a network • agree to give or allow (something requested) to • convert into or express in the form of currency. • a report or description of an event or experience • the action or process of keeping financial accounts • a person's regular occupation, profession, or trade • ...

15 Clues: increases your aht • what cleans your floors • an agents best lookup tool • what our service technicians do • our favorite time off the phones • when you get to eat your food yumm • most requested demand from customers • another brand we provide support for • what happens at then end of each call • increases sales and is needed to make ice • ...

27 Clues: User interface, abbr. • User experience, abbr. • voice of the customer, abbr. • An important type of customer • Customer & Digital Experience, abbr. • "Customer & Digital ___________ Team" • Title of the CX/DX newsletter; "____ Points" • A method for obtaining the answer to #1 down • CX/DX Team value #1 (hint: Sharepoint site banner) • ...

8 Clues: Bank Transfer • Service Message • Drawdown Payment • Customer Transfer • Customer Transfer Plus • Deposit to Senders Account • Bank-to-Bank Drawdown Request • Customer or Corporate Drawdown Request

16 Clues: what do you sell? • where is it located? • plays on people’s emotions • Surveys, comment cards, etc. • paid promotion for a product • Your commitment to the customer • the consumers you're selling to • Vending machines, drive-thrus, etc • Develop relationships with customers. • Commercials, Billboards, Internet Ads • shows you the product or name repeatedly • ...

20 Clues: Cooking • a person who helps a dentist • A chance of losing something. • A job group in a specific area • works with wires and electricity • managing something like a project. • The goal and plan of your business. • a job that deals with leaks ad pipes • A person who buys from your business. • The amount of money you have to spend. • Money made usually from working a job. • ...

10 Clues: Document of goods sale. • Place to store products. • Good offered to the market. • Cost of transporting goods. • Expenses to produce or sell. • Vehicle that lifts heavy loads. • Sending products to the customer. • Manufacturing of goods or services. • Those who supply goods or services. • service: Help to the customer before and after purchase.

13 Clues: vers • knap • merk • smaak • balie • klacht • gezond • klagen • kikker • verdwijnen • lastigvallen • service klantenservice • sense (to) logisch zijn, ergens op slaan

10 Clues: Hear with intention • Always go the extra_____ • The opposite of impossible • Someone who pays for services • Disagreement with a claim decision • Raise claim concern to a higher level • Customer submits this at their time of loss/need • Cover the customer and not_____ ______.(2 words) • We want to be there in the customers time of _____. • ...

14 Clues: the P in PESTEL • second PGS stage • verb+adjective+noun • delivery of results • to communicate strategy • Customer Value Proposition • service provided to customers • performance in pursuit of strategy • analysis of performance deficiency • Mnemonic for Environmental Scanning • analysis to identify issues and gaps • PNP Multi-Sectoral Governance Council • ...

15 Clues: T in SWOT • O in SWOT • S in SWOT • W in SWOT • #5 for business plan • the amount a customer pays • SWOT/ #4 for business plan • physical objects to be sold • money/ #6 for business plan • privately owned corporation • article/ #3 for business plan • Headline/ #2 for business plan • a thought/ #1 for business plan • to provide your time for someone • ...

21 Clues: YN-2414 • YN-9556 • Primary means of communication • Entitles ship the "USS" designation • A trait that is demanded of a yeoman • Second significant milestone of a ship • First milestone in the history of a ship • Most popular form of official entertaining • One of the forms used in formal invitations • Describes a priority in place, time, or rank • ...

18 Clues: produces finished product • physical goods that are bought and sold • intangible, can't be physically owned by a customer • person who purchases goods and or services from a business • to provide customers with the merchandise and services they want • a business or person that sells products and or services to customers • ...

20 Clues: This is a security question • What type of contract is HAAS? • What number does NINO stand for? • What does the 'H' stand for in HAAS? • What is a Customer applying for from DWP? • What does the first 'A' in HAAS stand for? • What does the second 'A' in HAAS stand for? • What is the name of the company we work for? • What should you take plenty of during training? • ...

11 Clues: Freight is missing • Operations Pick up Issue • Operations Delivery Issue/Need • Overage, Shortage, Damage Claim • delays or any other charges on LTL • Destination info change during transit • Customer wants to dispute adjustments, • Carrier does not have CHR listed as billing • Accessorial needs to be added while in transit • Customer calls to Cancel freight before pickup • ...

20 Clues: dont leave your bags • OOL code is for what city • who directs the aircrafts • kapiti coast airport is where • what is new zealands airline code • what is on airside that starts with i • what is the code for hamilton airport • palmerston norths three letter code is • number of runways Auckland airport has • what is the terminal that starts with d • ...

20 Clues: dont leave your bags • who directs the aircrafts • OOL code is for what city • kapiti coast airport is where • what is new zealands airline code • what is on airside that starts with i • what is the code for hamilton airport • number of runways Auckland airport has • palmerston norths three letter code is • what is done to check passenger luggage • ...

11 Clues: Digital shopping cart • Digital advertisement • Online product reviews • Online customer support • Discount offered online • Transferring money online • Tracking a package online • Sending goods to a customer • Secure online payment system • Person who manages an online store • Online marketplace for buying and selling

15 Clues: being upset • Provide assistance • Tolerance for delay • Transmit information • A thought or suggestion • hear actively with intention • State of fulfillment, contentment • Someone who pays for goods or services • Recognize with gratitude, be grateful for • the act of giving hope or support to someone • work done by an employee that benefits a customer • ...

15 Clues: Fastest man alive • Clark Kent's alter ego • Amazonian warrior princess • The Dark Knight of Gotham City • What every customer wants to feel • Everyday hero who solves problems • Our “superpower” in customer service • Clear and respectful exchange of ideas • Going above and beyond to help someone • The ability to bounce back from challenges • ...

13 Clues: It captures the signal from the satellite • For Bulk customers, use ___to answer the customer request. • The ___ address is an important section of the Profile tab. • sports channels will be billed separately if the customer has ____ • type of installation in which each receiver is assigned to a channel • ...

12 Clues: Phone brand • DJ on the Road • Service offered • Christmas Launch • Promotional Prize • Breadbasket parish • Team in the streets • Charity and volunteers • Meeting customer on the road • Bundle to access the internet • Cable and internet home service • Number of Locations for the Road shows

15 Clues: map • train • flight • customs • airport • airplane • security • i will go • itenerary • departure • tour, trip • i will visit • de tren train station • al cliente customer service • de vacaciones to go on vacation

23 Clues: The surname of our current AML officer • The third stage of a customer interaction • The acronym KYC stands for ‘Know Your ____’ • The third letter of the acronym AML stands for ___ • This charity provides the National Gambling Helpline • This 4 letter acronym refers to legislation from 2002 • There are ___ stages of the customer complaint process • ...