customer service Crossword Puzzles

Communication and Customer Service 2020-02-17

Communication and Customer Service crossword puzzle
Across
  1. It is an unofficial channel of communication that arises out of socio-psychological needs of people to interact with each other
  2. flows among people at the same level
  3. This channel is recognized by the organisation structure, it follows the formal chain of command for passing information, suggestions, orders etc.
Down
  1. Emails Text, messages and Signs
  2. intimate distances and social distance
  3. can be downward and upward.
  4. Facetime,Skype and Telephone Conversation
  5. hairstyle, clothing and general appearance
  6. Communication communication that takes place among people of different departments at different levels
  7. language eye contact , facial expression
  8. A Barrier to Communication
  9. refers to the pitch and tone patterns in a person's speech: where the voice rises and falls.

12 Clues: A Barrier to Communication • can be downward and upward. • Emails Text, messages and Signs • flows among people at the same level • intimate distances and social distance • language eye contact , facial expression • Facetime,Skype and Telephone Conversation • hairstyle, clothing and general appearance • ...

Work while traveling 2023-10-16

Work while traveling crossword puzzle
Across
  1. ship crew member
  2. attendant
  3. developer/designer
  4. service representative
  5. Assistant
  6. worker
  7. consultant
Down
  1. media manager
  2. photographer/videographer
  3. writer/editor
  4. volunteer
  5. guide
  6. teacher

13 Clues: guide • worker • teacher • attendant • volunteer • Assistant • consultant • media manager • writer/editor • ship crew member • developer/designer • service representative • photographer/videographer

Homework Crossword (Year 7) 2024-07-02

Homework Crossword (Year 7) crossword puzzle
Across
  1. The action of buying and selling goods and services
  2. How living and non-living things depend on one another.
  3. Biological requirements for human survival.
  4. Customer experience that saves the customer time and effort.
  5. Managers make decisions after consultation with employees.
Down
  1. The upward movement in general prices over a period of time.
  2. Good pre-sales and after-sales service makes you feel you are valued customer.
  3. an amount of money that you pay regularly to receive a product or service
  4. A slowdown in economic activities.
  5. Swapping or exchanging one good for another without using coins and notes.
  6. A family or group of people living together.
  7. Is the supply of money now in return for the promise of paying it back later.

12 Clues: A slowdown in economic activities. • Biological requirements for human survival. • A family or group of people living together. • The action of buying and selling goods and services • How living and non-living things depend on one another. • Managers make decisions after consultation with employees. • The upward movement in general prices over a period of time. • ...

Leadership 2019-08-17

Leadership crossword puzzle
Across
  1. Customer Service
  2. Encourage
  3. Decisiveness
  4. ability Enthusiasm
  5. Flexibility
  6. Informative
  7. Feelers
  8. Active
Down
  1. Thinkers
  2. Responsible
  3. Customer Service
  4. Polite

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

leadership 2019-08-19

leadership crossword puzzle
Across
  1. Feelers
  2. Customer Service
  3. Thinkers
  4. Decisiveness
  5. Polite
  6. ability Enthusiasm
  7. Flexibility
Down
  1. Informative
  2. Encourage
  3. Responsible
  4. Customer Service
  5. Active

12 Clues: Active • Polite • Feelers • Thinkers • Encourage • Informative • Responsible • Flexibility • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

Leadership 2019-08-19

Leadership crossword puzzle
Across
  1. Encourage
  2. Flexibility
  3. Customer Service
  4. Polite
  5. Thinkers
  6. ability Enthusiasm
  7. Customer Service
Down
  1. Informative
  2. Decisiveness
  3. Responsible
  4. Feelers
  5. Active

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Informative • Flexibility • Responsible • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

Level 5 Customer Service Crossword 2020-09-13

Level 5 Customer Service Crossword crossword puzzle
Across
  1. This payment can be claimed when an unforeseen, exceptional circumstance occurs and does not need to be paid back.
  2. A place we can find daily customized technical assistance based on our QOL returns/feedback.
  3. The period for which a customer reports earnings for and is paid at the end of.
  4. The act of lumpsums and supplements being paid and/or potential debts being raised when Actual Taxable Income information is received.
  5. The screen used when checking if Reco has been completed.
  6. The process of confirming the accuracy of decision through escalation after a customer disagrees with an outcome.
  7. The screen to double-check full entitlement of taxable payments when completing a Non-Lodgement Advice over the phone.
  8. Basketball team TL Daniel would play for if he wasn't working here.
Down
  1. The four principles of Service Australia's Master Plan.
  2. The one page that is mandatory to check at every customer interaction.
  3. This person only needs to report to Services Australia when a change occurs.
  4. A colour that identifies updates to self service needing to be made.
  5. The kind of income do we code when a customer calls to report.
  6. The place of origin of Team Leader Colin's accent.
  7. TL Chris's favourite drink.
  8. Team Leader Kayla's catchphrase.
  9. 2 Forms that are issued when a change of care occurs (no spaces between the answer).

17 Clues: TL Chris's favourite drink. • Team Leader Kayla's catchphrase. • The place of origin of Team Leader Colin's accent. • The four principles of Service Australia's Master Plan. • The screen used when checking if Reco has been completed. • The kind of income do we code when a customer calls to report. • Basketball team TL Daniel would play for if he wasn't working here. • ...

AOHT Delivering Great Customer Service 2019-04-12

AOHT Delivering Great Customer Service crossword puzzle
Across
  1. checkout Using a computer to check out of a hotel instead of interacting with a hotel employee.
  2. A basic category of business activity. This term can describe very specific business activity (e.g., hotel management) or broader business activity (e.g., technology).
  3. A chance to take action or progress in some way.
  4. service A series of activities designed to meet or exceed a customer’s needs and expectations, ultimately resulting in positive word-of-mouth publicity and return business.
  5. Conforming to a standard, rule, or principle.
  6. A business that pays a fee and a percentage of sales to another company in order to sell its goods or to be associated with its brand and use its marketing strategies to operate. McDonald’s and Subway are examples of franchises.
  7. Available on or involving the Internet.
Down
  1. Done at the same time or according to a standard time frame.
  2. A categorized list of terms that are related to a particular topic.
  3. The exchange of information and/or ideas through verbal, nonverbal, or written messages.
  4. Things that are basic and necessary for a decent quality of life. Needs include shelter, food, and clothing.
  5. The general direction in which something tends to move.
  6. Designing something to meet the needs of a specific market; the opposite of standardization.
  7. What a person believes or anticipates will happen.
  8. Term for the first flight attendants; they were all young women.
  9. To have directly observed or participated in an event. There can be positive and negative experiences in customer service, both of which can directly affect a customer’s opinion of a company.
  10. The act of serving or helping another person.

17 Clues: Available on or involving the Internet. • Conforming to a standard, rule, or principle. • The act of serving or helping another person. • A chance to take action or progress in some way. • What a person believes or anticipates will happen. • The general direction in which something tends to move. • Done at the same time or according to a standard time frame. • ...

Loan department BBVA USA Fundamentals 2021-02-12

Loan department BBVA USA Fundamentals crossword puzzle
Across
  1. HELOC
  2. personal Loan, Auto Loan,Personal LOC,
  3. Loan It is not a revolving loan
  4. Commercial Loan
  5. Visa debit account
  6. repaid in a series of equal periodic payments
  7. checking service account service
  8. originated by another source
Down
  1. no need of collateral
  2. Ask for a loan
  3. wife
  4. Estate Mortgage
  5. collateral
  6. Originated by a Bank
  7. loans lines of credit commercial loan

15 Clues: wife • HELOC • collateral • Ask for a loan • Commercial Loan • Estate Mortgage • Visa debit account • Originated by a Bank • no need of collateral • originated by another source • Loan It is not a revolving loan • checking service account service • loans lines of credit commercial loan • personal Loan, Auto Loan,Personal LOC, • repaid in a series of equal periodic payments

MARKETING MANAGEMENT 2025-01-19

MARKETING MANAGEMENT crossword puzzle
Across
  1. – A group of potential buyers and sellers.
  2. – Establishing a product's image in the minds of consumers.
  3. – Distribution channels used to deliver products to customers.
  4. – Choosing a specific group of customers to focus on.
  5. – Paid communication to promote products or services.
  6. – A unique identity of a product or service.
  7. Activities to communicate and sell a product.
Down
  1. – The process of identifying and satisfying customer needs.
  2. – Dividing a market into smaller customer groups.
  3. – The balance between a product’s benefits and its cost.
  4. A plan designed to achieve marketing objectives.
  5. – Basic requirements essential for survival or well-being.
  6. – The fulfillment of customer expectations and desires.
  7. The desire for a product coupled with the ability to pay for it.
  8. – Goods or services offered to meet customer needs.
  9. – Specific desires shaped by culture and personality.
  10. – The strategy of setting a product's monetary value.

17 Clues: – A group of potential buyers and sellers. • – A unique identity of a product or service. • Activities to communicate and sell a product. • A plan designed to achieve marketing objectives. • – Dividing a market into smaller customer groups. • – Goods or services offered to meet customer needs. • – Choosing a specific group of customers to focus on. • ...

Social Tags 2024-03-18

Social Tags crossword puzzle
Across
  1. The customer wants to purchase a truck or trailer
  2. The customer has tagged us in a political statement
  3. The Customer is making a complaint in their post
  4. The customer has an issue with the quoted cost of the rental
  5. The customer is asking about boxes
Down
  1. The customer has had something nice to say about our service or an employee
  2. The customer has contacted us in French
  3. The customer is asking something about our services
  4. The post is about something not related to U-Haul at all or repeated rapidly
  5. The customer has an issue with the availability or where they need to pick up/return their rental

10 Clues: The customer is asking about boxes • The customer has contacted us in French • The Customer is making a complaint in their post • The customer wants to purchase a truck or trailer • The customer is asking something about our services • The customer has tagged us in a political statement • The customer has an issue with the quoted cost of the rental • ...

sales vocabulary 2023-12-21

sales vocabulary crossword puzzle
Across
  1. benefit produced by something
  2. service when a customer asks for goods
  3. person selling
  4. located at a certain height
  5. Person who supplies goods to a marchant
  6. access right assigned to a user by a network administ
  7. exchange goods for money
  8. means of exchange and unit of value
  9. giving without charging
  10. when i sell, the customers ?
Down
  1. the goal you aim at and shoot at
  2. which delivers results
  3. partial payment of an amount due
  4. a place to buy clothes
  5. person who buys in a store
  6. what's an the shelves
  7. when i buy products i ?
  8. the apposite of win
  9. give message
  10. person buying

20 Clues: give message • person buying • person selling • the apposite of win • what's an the shelves • which delivers results • a place to buy clothes • when i buy products i ? • giving without charging • exchange goods for money • person who buys in a store • located at a certain height • when i sell, the customers ? • benefit produced by something • the goal you aim at and shoot at • ...

Marketing Crossword 2022-12-06

Marketing Crossword crossword puzzle
Across
  1. based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand
  2. guarantees that if a product is found to be defective within the warranty period, it will be repaired or replaced at no cost to the purchaser.
  3. the first step in the sales process, which consists of identifying potential customers, aka prospects.
  4. a feature of a product for sale that makes it attractive to customers
  5. the influences or motivations which determine his buying
  6. act of sending someone or something to a person or place
  7. a motive that can be defended by reasoning or logical argument
  8. practice that contributes to the sale of products
  9. the salesperson simply welcomes the customer to the store
  10. The salesperson asks the customer if he or she needs assistance
Down
  1. process of helping prospective customers make connections between the features a product offers
  2. natural features on the Earth's surface​
  3. the commodities or goods that are bought and sold in business
  4. product's traits or attributes that deliver value to end-users
  5. reasons to purchase based on feelings and emotions
  6. process of directly approaching employers, by visiting or phone calls, and marketing yourself to them
  7. the act of looking forward
  8. reasons a product or service is valuable to a customer
  9. to come near or nearer to something or someone in space,time, quality, or amount

19 Clues: the act of looking forward • natural features on the Earth's surface​ • practice that contributes to the sale of products • reasons to purchase based on feelings and emotions • reasons a product or service is valuable to a customer • the influences or motivations which determine his buying • act of sending someone or something to a person or place • ...

leadership 2019-08-18

leadership crossword puzzle
Across
  1. Responsible
  2. Informative
  3. Decisiveness
  4. Encourage
  5. Active
Down
  1. ability Enthusiasm
  2. Polite
  3. Customer Service
  4. Flexibility
  5. Thinkers
  6. Customer Service
  7. Feelers

12 Clues: Polite • Active • Feelers • Thinkers • Encourage • Responsible • Flexibility • Informative • Decisiveness • Customer Service • Customer Service • ability Enthusiasm

Service Marketing 2015-10-06

Service Marketing crossword puzzle
Across
  1. something that is experienced and cannot be touched or preserved
  2. the physical site where service operations take place
  3. how efficiently service inputs are transformed into outputs that add value for customers
  4. tailoring service characteristics to meet each customer specific needs and preferences
  5. extent to which customers interact directly with elements of service organization
  6. services that require minimal or no direct contact between customers and the service
  7. capable of being touched, held, or preserved
Down
  1. service involve significant interaction among customers
  2. an act or performance that creates benefits for customers by bringing about a desired change
  3. the core output produced by a firm
  4. reducing variation in service operations and delivery
  5. an advantage or gain that customers obtain from performance of a service or use of physical good
  6. a lack of consistency in inputs and outputs during the service production process
  7. a particular method of operations or series of actions
  8. the portion of a nation economy represented by services of all kinds, including those offered by public and non-profit organizations
  9. services that involve only a limited amount of contact between customers and elements of the service organization
  10. customers and employees who are involved in service production
  11. communication activities
  12. the degree to which a service satisfies customers by meeting their needs, wants and expectation
  13. service elements within any type of business that facilitate creation of, or add value to its final output
  14. physical objects or devices that provide benefits for customers through ownership or use

21 Clues: communication activities • the core output produced by a firm • capable of being touched, held, or preserved • the physical site where service operations take place • reducing variation in service operations and delivery • a particular method of operations or series of actions • service involve significant interaction among customers • ...

Professional Services - Communication Crossword 2023-06-12

Professional Services - Communication Crossword crossword puzzle
Across
  1. Non-verbal: Smiling
  2. What Type of Communication?: Face-to face conversation
  3. The process of recovering from a poor customer service experience and regaining customer loyalty
  4. _________ service can assist you in solving problems
  5. The tone of voice, rate, volume of speech, and stress placed on words
Down
  1. Non-Verbal: Crossing your arms
  2. __________ service will escalate the problem
  3. Method of communication ex.face to face, phone,fax, email
  4. Conveying and exchanging messages without the use of spoken words
  5. This form of non-verbal communication is particularly important for people who have hearing loss
  6. Nodding or shaking your head is an example of a _________
  7. Incompatible and opposing views between individuals, organizations and groups

12 Clues: Non-verbal: Smiling • Non-Verbal: Crossing your arms • __________ service will escalate the problem • _________ service can assist you in solving problems • What Type of Communication?: Face-to face conversation • Method of communication ex.face to face, phone,fax, email • Nodding or shaking your head is an example of a _________ • ...

Employees within Cardinal 2024-06-28

Employees within Cardinal crossword puzzle
Across
  1. Install Coordinator
  2. Inventory Manager
  3. HVAC Install Manager
  4. Customer Liason
  5. HVAC Service Manager
  6. Install Coordinator Assistant
  7. Plumbing Dispatcher
  8. Comfort Advisor Scheduler
  9. Cardinal University Teacher
Down
  1. Plumbing Scheduler
  2. Plumbing Manager
  3. Dispatch Manager
  4. Electrical Dispatcher
  5. HVAC Dispatcher
  6. Human Resources
  7. Electrical Manager
  8. Owner

17 Clues: Owner • Customer Liason • HVAC Dispatcher • Human Resources • Plumbing Manager • Dispatch Manager • Inventory Manager • Plumbing Scheduler • Electrical Manager • Install Coordinator • Plumbing Dispatcher • HVAC Install Manager • HVAC Service Manager • Electrical Dispatcher • Comfort Advisor Scheduler • Cardinal University Teacher • Install Coordinator Assistant

Stores/brands/restaurants themed! 2021-04-02

Stores/brands/restaurants themed! crossword puzzle
Across
  1. you can only buy things in bulk here
  2. retail store known for its good customer service
  3. has bulls-eye logo
  4. pizza chain that shares a name
  5. ice cream brand known for its big chunk surprises
  6. the place you think of when you need a cup of joe
Down
  1. owned by mcdonalds, but sells Mexican food
  2. grocery store that sells the highest quality organic and natural products
  3. online superstore
  4. joes has it's own branded
  5. online shoe store started as a customer service company
  6. burger chain founded in Los Angeles

12 Clues: online superstore • has bulls-eye logo • joes has it's own branded • pizza chain that shares a name • burger chain founded in Los Angeles • you can only buy things in bulk here • owned by mcdonalds, but sells Mexican food • retail store known for its good customer service • ice cream brand known for its big chunk surprises • the place you think of when you need a cup of joe • ...

Chapter 12-15 2013-01-15

Chapter 12-15 crossword puzzle
Across
  1. Is providing solutions to customers' problems by finding products that meet their needs.
  2. The last type of personal selling situation.
  3. The salesperson ask the customer if he or she needs assistance.
  4. May take place in a manufacture's or wholesaler's showroom.
  5. Are the advantages or personal satisfaction a customer will get from a good or service.
  6. May be basic, physical, or extended attributes.
  7. Are reasons for not buying or not seeing the salesperson.
  8. Is a feeling experienced by a customer through association with a product.
Down
  1. Is any form of direct contact between a salesperson and a customer.
  2. The things customers do or say to indicate a readiness to buy.
  3. Is a conscious, logical reason for a purchase.
  4. Is a document that list common objections and possible response to them.
  5. Are words that average customer can understand.
  6. Is obtaining an agreement to buy from the customer.
  7. Matching the characteristics of a product to a customer's needs and wants.

15 Clues: The last type of personal selling situation. • Is a conscious, logical reason for a purchase. • Are words that average customer can understand. • May be basic, physical, or extended attributes. • Is obtaining an agreement to buy from the customer. • Are reasons for not buying or not seeing the salesperson. • ...

NGWL 2 2015-03-08

NGWL 2 crossword puzzle
Across
  1. What we create to manage the order in Maxim.
  2. A service enabling a customer to use another provider for STD calls.
  3. NGWL ____________ is completed by Product Connect.
  4. Abbreviation used for Failed Auto Activation.
  5. Other than Faults what kind of Change of Technology does NGWL manage.
  6. Term used to describe customers whom live outside urban areas.
  7. Term used in the NGWL Tracker after NGWL has been offered to the customer.
  8. This must be consulted prior to any PIK Solution.
  9. Who is your NGWL TL?
  10. Another name for TPNI.
  11. System used by all of Telstra to manage Faults.
  12. Team who handles NGWL Faults.
Down
  1. System used by NGWL Team and IS to co-ordinate Fault Assurance Escalations.
  2. Type of antennae used in NGWL PIK Installations.
  3. Some Telstra products are ______ with NGWL.
  4. Another name for the SIK Solution.
  5. Type of order created if customer accepts NGWL and is on an interim service.
  6. One type of Fault Assurance Escalations.
  7. Another name for the PIK Solution.
  8. What is the term when a tech cannot complete NGWL installation.
  9. The type of solution that NGWL is.
  10. System used to cancel Exchange Appointments.
  11. What must be recorded for legal purposes.
  12. Another name for the COMPLEX solution.

24 Clues: Who is your NGWL TL? • Another name for TPNI. • Team who handles NGWL Faults. • Another name for the SIK Solution. • Another name for the PIK Solution. • The type of solution that NGWL is. • Another name for the COMPLEX solution. • One type of Fault Assurance Escalations. • What must be recorded for legal purposes. • Some Telstra products are ______ with NGWL. • ...

Its All About Business 2021-09-22

Its All About Business crossword puzzle
Across
  1. an image, text, or shape depicting name and purpose of a business
  2. someone who buys goods or uses services
  3. short phrase representing beliefs of a business
  4. building where people make goods
  5. jobs people do for others
  6. goods & services that meet customer needs and wants
  7. someone who makes a product or service
  8. products people must have to live
Down
  1. a good that you can read
  2. the buying and selling of goods
  3. buying and selling goods on the internet
  4. a service job that heals
  5. things made or sold and then grown
  6. products people would like but can live without
  7. a service that is sure to keep you safe
  8. service that cares for your teeth and gums

16 Clues: a good that you can read • a service job that heals • jobs people do for others • the buying and selling of goods • building where people make goods • products people must have to live • things made or sold and then grown • someone who makes a product or service • someone who buys goods or uses services • a service that is sure to keep you safe • ...

RND Finance 2023-08-24

RND Finance crossword puzzle
Across
  1. The first customer in the MESA region to move to IFS Cloud
  2. First Customer to go live on IFS Cloud
  3. Number of Technical Components in R&D Finance
  4. An IFS core value
  5. 35% of IFS staff are
  6. The most recent IFS Connect was in
  7. The Project that developed the IFS EE
  8. The Month of World Humanitarian Day
  9. IFS 2025 company goal for Customer Satisfaction is this percent
  10. What is the place IFS got in "The Software Report's Top 100 Software Companies list for 2023"
  11. What is the IFS office dog
  12. IFS has been shortlisted this many categories at the ERP Today Awards
  13. Went live with IFS Cloud 23R1 GA on 10th July
  14. Latest acquisition
  15. We will live with this customer in the next 3 cadence
  16. July 4th is the Independence Day of
  17. This newcomer was very much into Music Quizzes
Down
  1. Vice Chairman of the Board at Linköping Hockey Club
  2. Chief Customer Officer of IFS
  3. Partnered with IFS for Racing Success
  4. One of IFS' largest Airline Customers
  5. Our Sustainability Ambassador
  6. IFS Foundation is supporting this village
  7. Most recently married
  8. Pioneer customer Markus R. worked as an advocate
  9. IFS Connect will next come to
  10. Celebrated 25 years of service at IFS recently
  11. The 2023 FIFA Women's World Cup was won by

28 Clues: An IFS core value • Latest acquisition • 35% of IFS staff are • Most recently married • What is the IFS office dog • Chief Customer Officer of IFS • Our Sustainability Ambassador • IFS Connect will next come to • The most recent IFS Connect was in • The Month of World Humanitarian Day • July 4th is the Independence Day of • Partnered with IFS for Racing Success • ...

FirstImpressions create Lasting Impressions 2018-11-21

FirstImpressions create Lasting Impressions crossword puzzle
Across
  1. Being able to achive a positive outcome when dealing with challenging interactions
  2. A two way process that has to be effective to provide service excellence
  3. It is important to do this to get all the facts from the customer
  4. The process of working towards one common goal
  5. A display of thoughts, feelings and behaviours during any customer interaction
  6. This is developed as a result of a number of positive experiences when interacting with customers
Down
  1. You don't just answer the phone, you are this
  2. A Non-Verbal communcation
  3. Find out if this has been met at hte end of conversation with customer
  4. Happens in any interaction where there are several points of high customer service

10 Clues: A Non-Verbal communcation • You don't just answer the phone, you are this • The process of working towards one common goal • It is important to do this to get all the facts from the customer • Find out if this has been met at hte end of conversation with customer • A two way process that has to be effective to provide service excellence • ...

Marketing Crossword 2022-12-06

Marketing Crossword crossword puzzle
Across
  1. based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand
  2. guarantees that if a product is found to be defective within the warranty period, it will be repaired or replaced at no cost to the purchaser.
  3. the first step in the sales process, which consists of identifying potential customers, aka prospects.
  4. a feature of a product for sale that makes it attractive to customers
  5. the influences or motivations which determine his buying
  6. act of sending someone or something to a person or place
  7. a motive that can be defended by reasoning or logical argument
  8. practice that contributes to the sale of products
  9. the salesperson simply welcomes the customer to the store
  10. The salesperson asks the customer if he or she needs assistance
Down
  1. process of helping prospective customers make connections between the features a product offers
  2. natural features on the Earth's surface​
  3. the commodities or goods that are bought and sold in business
  4. product's traits or attributes that deliver value to end-users
  5. reasons to purchase based on feelings and emotions
  6. process of directly approaching employers, by visiting or phone calls, and marketing yourself to them
  7. the act of looking forward
  8. reasons a product or service is valuable to a customer
  9. to come near or nearer to something or someone in space,time, quality, or amount

19 Clues: the act of looking forward • natural features on the Earth's surface​ • practice that contributes to the sale of products • reasons to purchase based on feelings and emotions • reasons a product or service is valuable to a customer • the influences or motivations which determine his buying • act of sending someone or something to a person or place • ...

sales vocab :) 2024-09-23

sales vocab :) crossword puzzle
Across
  1. (Business to Consumer): Sales transactions between a business and individual consumers.
  2. Encouraging a customer to purchase a higher-end product or add-ons.
  3. Turning a prospect or lead into a paying customer.
  4. (Customer Relationship Management): A system for managing a company’s interactions with current and potential customers.
  5. A percentage of sales paid to a salesperson as a reward for their efforts.
  6. A potential customer or client.
  7. The stages of potential sales opportunities from prospecting to closing.
  8. Contacting a prospect after the initial meeting or pitch to maintain engagement.
Down
  1. (Business to Business): Sales transactions between businesses.
  2. The final steps of the sales process where the deal is finalized.
  3. Proposition: A statement that explains how a product solves a problem or improves a situation for the customer.
  4. A reason a prospect might hesitate to buy, which needs to be addressed.
  5. Selling complementary products to an existing customer.
  6. : A sales target set for a salesperson or team.
  7. An individual or organization that has shown interest in your product or service.
  8. A presentation aimed at persuading a prospect to buy.

16 Clues: A potential customer or client. • : A sales target set for a salesperson or team. • Turning a prospect or lead into a paying customer. • A presentation aimed at persuading a prospect to buy. • Selling complementary products to an existing customer. • (Business to Business): Sales transactions between businesses. • ...

Acronyms 2023-01-06

Acronyms crossword puzzle
Across
  1. Affordable Care Act
  2. National Provider Number
  3. Health Care Account
  4. Folder Note
  5. Customer Service Questionnaire
  6. Health Advocacy Solutions
  7. Participating Provider Option
  8. Current Procedural Terminology
  9. Blue Distinction Center
  10. Administrative Services Only
  11. Coinsurance
  12. Blue Cross
  13. Certified Nurse Practitioner
  14. Certified Nurse Midwife
  15. Medical Record
  16. Patient Responsibility
  17. Folder
  18. Medical Doctor
  19. Oklahoma
  20. Developmental Specialist
  21. Behavioral Health Unit
  22. Illinois
  23. Injection
  24. Open Enrollment
  25. Blue on Blue
  26. Texas
  27. Date of Service
  28. Blue Access for Members
  29. Effective
  30. Customer Advocate
  31. Allowed Amount
  32. Standard Authorization Form
  33. Out of Network
Down
  1. Health Saving Account
  2. Automated Eligibility Process
  3. In Network
  4. Customer Advocate Specialist
  5. Flex Spending Account
  6. Qualified Health Plan
  7. Health Maintenance Organization
  8. Place of Treatment
  9. Benefit Agreement
  10. Coordination of Benefits
  11. Fully Insured
  12. Blue Shield
  13. Certificate of Creditable Coverage
  14. Confidential Communication Request Form
  15. New Mexico
  16. Performance Guarantee
  17. Montana
  18. Deductible
  19. Exclusive Provider Option
  20. Length of Stay
  21. Real Time Benefits
  22. Member Profile
  23. Document Control Number
  24. Line of Business
  25. Out of Pocket Maximum
  26. Training Specialist
  27. Durable Medical Equipment
  28. Benefit Value Advisor
  29. Folder Application Facility
  30. Social Security Number

63 Clues: Texas • Folder • Montana • Oklahoma • Illinois • Injection • Effective • In Network • Blue Cross • New Mexico • Deductible • Folder Note • Blue Shield • Coinsurance • Blue on Blue • Fully Insured • Medical Record • Length of Stay • Medical Doctor • Member Profile • Allowed Amount • Out of Network • Open Enrollment • Date of Service • Line of Business • Benefit Agreement • Customer Advocate • Place of Treatment • Real Time Benefits • ...

Viiz Customer Service Week 2019-09-27

Viiz Customer Service Week crossword puzzle
Across
  1. Billing method where the destination pays for the call
  2. Most important service of our day to day operations
  3. Major USA Telephone Provider
  4. A wireline phone service
  5. Manitoba Telephone Service Company Name
  6. A public telephone that offers pay per use services
  7. Your overall job title!
Down
  1. Where to direct a customer to who is looking for a phone number
  2. Billing method where the caller pays for the call on their phone bill
  3. A wireless phone service
  4. Name of our company!
  5. Department where we conference the caller in with for emergency situations

12 Clues: Name of our company! • Your overall job title! • A wireless phone service • A wireline phone service • Major USA Telephone Provider • Manitoba Telephone Service Company Name • Most important service of our day to day operations • A public telephone that offers pay per use services • Billing method where the destination pays for the call • ...

The Customer Service Experience 2017-10-31

The Customer Service Experience crossword puzzle
Across
  1. Treating everyone with dignity and courtesy
  2. This approach leads to a Positive Experience
  3. Going out of our way to find answers
  4. To be free from disease or pain; Vigor of body, mind, and spirit
  5. The 3.3 million San Diego County residents
  6. Live Well San Diego is the County's?
Down
  1. Being ready to meet customer needs
  2. To acknowledge a job well done
  3. Being efficient with customer's time
  4. Being knowledgeable
  5. To be protected from or not exposed to danger or risk
  6. Cultivating opportunities for all people and communities to grow, connect and enjoy the highest quality of life

12 Clues: Being knowledgeable • To acknowledge a job well done • Being ready to meet customer needs • Being efficient with customer's time • Going out of our way to find answers • Live Well San Diego is the County's? • The 3.3 million San Diego County residents • Treating everyone with dignity and courtesy • This approach leads to a Positive Experience • ...

Customer Service Week 2021 2021-10-03

Customer Service Week 2021 crossword puzzle
Across
  1. Train that carries the same commodity to a destination
  2. Someone who drives the train
  3. Used to be at the end of the train
  4. A place to buy snacks
  5. A department in the NSC
  6. A car type for grain
Down
  1. Joins railcars
  2. Where railcars are switched between carriers
  3. A refrigerated railcar or container
  4. Pulls the train
  5. Type of car
  6. A department in NSC operations

12 Clues: Type of car • Joins railcars • Pulls the train • A car type for grain • A place to buy snacks • A department in the NSC • Someone who drives the train • A department in NSC operations • Used to be at the end of the train • A refrigerated railcar or container • Where railcars are switched between carriers • Train that carries the same commodity to a destination

Marketing Chapters 12-15 Review 2022-01-25

Marketing Chapters 12-15 Review crossword puzzle
Across
  1. method to respond to an objection where you turn the objection into a selling point
  2. type of approach where you ask the customer if they need assistance
  3. understanding customers and building long-lasting relationships with them
  4. the physical attributes of a product
  5. obtaining a positive agreement to buy
  6. type of decision making used to buy expensive, high-risk products such as cars and housing
  7. type of objection where the customer does not want to pay the given price for the product
  8. method to respond to an objection by showing the customer that the product works
  9. closing method where the salesperson explains services that overcome obstacles
  10. type of decision making used to buy low-risk, inexpensive products such as food and household products
  11. type of objection where the customer has concerns about the product itself
  12. type of objection where the customer has a negative opinion about the brand
  13. type of decision making used to buy moderate-risk products such as appliances and electronic goods
  14. method to respond to an objection where you use the testimonial of a satisfied customer
  15. the advantages or satisfaction gained from a product
  16. type of approach where you welcome the customer to the store
  17. concerns, hesitations, or doubts the customer has about buying
  18. buying motive based on feelings
  19. closing method that encourages the customer to choose between two items
  20. type of objection where the customer wants to wait to buy the product
  21. type of communication without using words
  22. type of approach where you make a comment or ask a question about a product a customer is showing interest in
  23. closing method where the salesperson asks the customer for the sale
Down
  1. method to respond to an objection where you ask the customer a question about their objection
  2. recommending additional goods and services to the customer
  3. method to respond to an objection where you acknowledge the objection but offset it with other features of the product
  4. a potential customer, also known as a lead
  5. unfair prejudice or favor towards a specific group of people
  6. vocabulary the average person can understand
  7. type of questions that need to be answered by more than "yes" or "no"
  8. buying motive based in logic
  9. preparation for face to face interactions with customers
  10. closing method used when a product is in short supply
  11. method to respond to an objection where you suggest a different product that meets the customer's needs
  12. selling to other businesses for business use
  13. selling to customers in a store setting
  14. type of objection where the customer does not need the product
  15. method to respond to an objection where you show the customer their objection is false using facts

38 Clues: buying motive based in logic • buying motive based on feelings • the physical attributes of a product • obtaining a positive agreement to buy • selling to customers in a store setting • type of communication without using words • a potential customer, also known as a lead • vocabulary the average person can understand • selling to other businesses for business use • ...

New Hire Review 2024-07-17

New Hire Review crossword puzzle
Across
  1. If your customer is employed through Walmart, what program could we consider for our customer to save them money?
  2. The first At Your Service commitment is the be the _____.
  3. Which tier of our Unlimited Your Way plan includes usage in 20 additional countries aside from the US, Mexico, and Canada?
  4. What do we call the portion of the call where we advise the customer we will be asking questions to find them the best promos/savings/offers?
  5. Where can we access a virtual simulation of a customer's device type?
  6. What feature do we offer customers who are travelling internationally to a covered country?
  7. We use ____ for any troubleshooting call.
  8. CPNI stands for Customer ____ ____ Information.
  9. The type of home internet service that uses glass to move data at the speed of light is called _____.
  10. A good offer should always include the price, product, and the _______.
  11. One example of how we can offer ______, is to take extra time or effort to research an issue or explain things to the customer.
  12. One way to show the customer that we are here for them, is to make sure that we actively ______.
  13. If a customer wants to use their AT&T phone with a new carrier, they will have to first _____ their device.
  14. To rapidly build a quote for a customer, you can access ____ ____ from MST.
  15. What is the tool we use to make changes to a customer's plan, add lines to an account, or process adjustments??
  16. What is the name of the insurance features we offer customers to protect their connected devices?
Down
  1. The customer's 14 day return period is commonly referred to as BRE, which stands for ______ _____ exchange?
  2. During the greeting portion of the call, we should _____ with the customer after acknowledging their issue.
  3. What knowledge article has info on all of our current equipment promotions and discount information?
  4. What is the acronym we can use to help come up with questions that spark conversation and uncover needs?
  5. A Transfer of _____ ______ is when we move a number from one AT&T account to another one under a different account holder.
  6. What feature allows customer to trade in their phone once it's paid up to 50% and do an early upgrade?
  7. Another AYS commitment; we should avoid stuff like jargon by keeping things _____.
  8. We use ________ to get help when we aren't sure what our next steps would be.
  9. If our customer is active military, a veteran, a nurse/doctor, a teacher, or a first responder, they can potentially qualify for one of our ______ ______.
  10. To protect our customers, we use ______ to mask payment info when we are in a WFH role
  11. Unverified callers must verify the number/account they're calling about, the account holder's name, and the account ______.
  12. We pull up all of our tools using the ____ ____.
  13. Every ____ seconds, we need to check back with the customer when we have them on a hold with music.

29 Clues: We use ____ for any troubleshooting call. • CPNI stands for Customer ____ ____ Information. • We pull up all of our tools using the ____ ____. • The first At Your Service commitment is the be the _____. • Where can we access a virtual simulation of a customer's device type? • A good offer should always include the price, product, and the _______. • ...

MARKETING MANAGEMENT 2025-01-19

MARKETING MANAGEMENT crossword puzzle
Across
  1. – A group of potential buyers and sellers.
  2. – Establishing a product's image in the minds of consumers.
  3. – Distribution channels used to deliver products to customers.
  4. – Choosing a specific group of customers to focus on.
  5. – Paid communication to promote products or services.
  6. – A unique identity of a product or service.
  7. Activities to communicate and sell a product.
Down
  1. – The process of identifying and satisfying customer needs.
  2. – Dividing a market into smaller customer groups.
  3. – The balance between a product’s benefits and its cost.
  4. A plan designed to achieve marketing objectives.
  5. – Basic requirements essential for survival or well-being.
  6. – The fulfillment of customer expectations and desires.
  7. The desire for a product coupled with the ability to pay for it.
  8. – Goods or services offered to meet customer needs.
  9. – Specific desires shaped by culture and personality.
  10. – The strategy of setting a product's monetary value.

17 Clues: – A group of potential buyers and sellers. • – A unique identity of a product or service. • Activities to communicate and sell a product. • A plan designed to achieve marketing objectives. • – Dividing a market into smaller customer groups. • – Goods or services offered to meet customer needs. • – Choosing a specific group of customers to focus on. • ...

Customer Service and Sales Vocab Review 2022-11-30

Customer Service and Sales Vocab Review crossword puzzle
Across
  1. A question that begins with do, will, can, and are that can be answered with one work and limits the conversation
  2. The ability to understand and share feelings of another person
  3. Where you are lacking the ability to behave with moral principles
  4. When companies sell their products or services to other businesses
  5. A method of marketing and selling goods and services to consumers in their homes or any other location away from the retail store
  6. The process of matching customer needs and wants to the features and benefits of a product or service
  7. Acting with integrity by being honest, professional, and fair
  8. The advantages a customer gains from a product or service
  9. A document that outlines the company's policies on the way you should conduct yourself at work or when representing your business.
  10. When difficult situations arise, where the ethical course of action will not always be clear.
  11. All the customers the company sells products and/or services to
  12. The tendency toward uniformity in each occurrence
  13. Challenging or disagreeing with something
  14. People within an organization that depend on anyone else within that organization
  15. Questions that begin with who, what, where, when, how and why that encourage a response that cannot be answered with one word
  16. A specific trait about a product or service
  17. Reflects an individual's values and behavior within the workplace.
Down
  1. The process of developing, promoting, and distributing products to satisfy customers’ needs and wants
  2. This reflects you as an individual, when it comes to your personal values and beliefs in your everyday life.
  3. Messages you send others using anything other than words
  4. Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or service
  5. When a business sells a product or service to an individual customer for their own use
  6. spoken words to communicate
  7. People that purchase goods or services from a business
  8. When companies sell their products or services to customers

25 Clues: spoken words to communicate • Challenging or disagreeing with something • A specific trait about a product or service • The tendency toward uniformity in each occurrence • People that purchase goods or services from a business • Messages you send others using anything other than words • The advantages a customer gains from a product or service • ...

Customer Service Desk Reference 2019-09-05

Customer Service Desk Reference crossword puzzle
Across
  1. Provides interpretation services
  2. The financial status for a Provider who has been overpaid
  3. The out-of-pocket maximum for the benefit plan year
  4. A written recommendation from a PCM to receive health care services from another provider
  5. a notice of payment sent as a companion to claim payments sent to providers
  6. A web based tool that allows members and providers to view information online at their convenience
Down
  1. An automated and comprehensive code auditing system
  2. An insurance company recovers from a third party when the action resulting in medical expense (auto accident) was the fault of another person
  3. A negotiation between JHHC and a non-par provider, which allows paying the non-provider at the in-network rate for services provided
  4. Law passed by Congress in 1996 that helps to protect your rights to health coverage
  5. A two digit alphanumeric code that is sometimes found at the end of CPT/HCPCS codes
  6. A type of a health care payment in which a doctor or hospital is paid a fixed amount per patient for a prescribed period of time

12 Clues: Provides interpretation services • An automated and comprehensive code auditing system • The out-of-pocket maximum for the benefit plan year • The financial status for a Provider who has been overpaid • a notice of payment sent as a companion to claim payments sent to providers • Law passed by Congress in 1996 that helps to protect your rights to health coverage • ...

Level 5 Customer Service Crossword 2020-09-17

Level 5 Customer Service Crossword crossword puzzle
Across
  1. The place of origin of Team Leader Colin's accent.
  2. The screen to double-check full entitlement of taxable payments when completing a Non-Lodgement Advice over the phone.
  3. The act of lumpsums and supplements being paid and/or potential debts being raised when Actual Taxable Income information is received.
  4. The kind of income do we code when a customer calls to report.
  5. Last of the four principles of Service Australia's Master Plan.
  6. 2 Forms that are issued when a change of care occurs (no spaces between the answer).
  7. The period for which a customer reports earnings for and is paid at the end of.
  8. TL Chris's favourite drink.
Down
  1. The one page that is mandatory to check at every customer interaction.
  2. The process of confirming the accuracy of decision through escalation after a customer disagrees with an outcome.
  3. A place we can find daily customized technical assistance based on our QOL returns/feedback.
  4. Basketball team TL Daniel would play for if he wasn't working here.
  5. This person only needs to report to Services Australia when a change occurs.
  6. A colour that identifies updates to self service needing to be made.
  7. Team Leader Kayla's catchphrase.
  8. This payment can be claimed when an unforeseen, exceptional circumstance occurs and does not need to be paid back.
  9. The screen used when checking if Reco has been completed.

17 Clues: TL Chris's favourite drink. • Team Leader Kayla's catchphrase. • The place of origin of Team Leader Colin's accent. • The screen used when checking if Reco has been completed. • The kind of income do we code when a customer calls to report. • Last of the four principles of Service Australia's Master Plan. • ...

Unit 6 Manage Customer Needs 2014-08-20

Unit 6 Manage Customer Needs crossword puzzle
Across
  1. A powerful tool than the formal communication channel is word of ___.
  2. A situation in which a customer comes into contact with a brand or company is known as customer touch ___.
  3. Expectations relating to the manner in which they are treated are known as ___ expectations.
  4. Competence, job knowledge, promptness etc meet the ___ expectations of the customers.
  5. Requirements and necessities.
Down
  1. To manage customers' increasing expectation, maintain ___.
  2. Desires of things not possessed or lacking.
  3. Customers would be more resistant to trying the same product or service if the ___ experience was unpleasant.
  4. The interaction between the customer and the customer service provider is termed the moment of ___.
  5. One way to identify the specific needs of customers is to ___.

10 Clues: Requirements and necessities. • Desires of things not possessed or lacking. • To manage customers' increasing expectation, maintain ___. • One way to identify the specific needs of customers is to ___. • A powerful tool than the formal communication channel is word of ___. • Competence, job knowledge, promptness etc meet the ___ expectations of the customers. • ...

Current Business Function Codes 2024-07-12

Current Business Function Codes crossword puzzle
Across
  1. Customer Transfer Plus
  2. Bank-to-Bank Drawdown Request
  3. Drawdown Payment
  4. Service Message
Down
  1. Deposit to Senders Account
  2. Customer Transfer
  3. Bank Transfer
  4. Customer or Corporate Drawdown Request

8 Clues: Bank Transfer • Service Message • Drawdown Payment • Customer Transfer • Customer Transfer Plus • Deposit to Senders Account • Bank-to-Bank Drawdown Request • Customer or Corporate Drawdown Request

Understanding Customer Needs 2017-02-23

Understanding Customer Needs crossword puzzle
Across
  1. create this experience
  2. fourth need
  3. third need
  4. earn customer
  5. first need
  6. hierarchy of needs
  7. product or service, atmosphere, physical plant, 4th factor of positive experience
Down
  1. second need
  2. fifth need
  3. smile sincerely, take genuine interest in needs, treat customers with respect, put your customers at ease
  4. look through customer
  5. first step in understanding customer's
  6. when conditions changes, change

13 Clues: fifth need • third need • first need • second need • fourth need • earn customer • hierarchy of needs • look through customer • create this experience • when conditions changes, change • first step in understanding customer's • product or service, atmosphere, physical plant, 4th factor of positive experience • ...

Unit 1 chapter 2 2024-08-19

Unit 1 chapter 2 crossword puzzle
Across
  1. creating, acquiring, and transferring knowledge
  2. ability to change quickly
  3. The time it takes to perform a task
  4. collecting, organizing, analyzing, interpreting, and presenting data
  5. measures the degree to which the output of a process meets customer requirements
  6. Queue time
  7. Errors in service creation and delivery
  8. Ratio of the output of a process to the input
  9. methods of describing and summarizing data using tabular, visual, and quantitative techniques
  10. ability to manufacture different types of products
  11. the ability to change easily
Down
  1. physical performance and characteristics of a good
  2. the ability to respond to changes in volume and type of demand.
  3. quantitative modeling of cause-and-effect relationships between external and internal performance criteria
  4. ability to develop a wide range of customized goods
  5. goods and services, processes, people, and other business activities.
  6. provide the basis for decisions at the level at which they are applied.
  7. provides customer ratings of specific goods and service features.
  8. External and Internal focus
  9. ability to provide goods and services to customers with minimum waste
  10. ability to anticipate, prepare for, and recover from disruptions
  11. A fancy word for fancy time
  12. measurement of sustainability related to, environmental, Social, Economic Factors
  13. quantifies the total revenue or profit each target market customer generates over a buyer’s life cycle.

24 Clues: Queue time • ability to change quickly • External and Internal focus • A fancy word for fancy time • the ability to change easily • The time it takes to perform a task • Errors in service creation and delivery • Ratio of the output of a process to the input • creating, acquiring, and transferring knowledge • physical performance and characteristics of a good • ...

Commercial Crossword 2023-05-15

Commercial Crossword crossword puzzle
Across
  1. Required to be done on every call
  2. Policy that covers employees if they are hurt on the job
  3. How many pieces of information is needed for a Third Party caller for verification?
  4. Policy that covers the service you provide
  5. Application used to sell AZ /Trucking policies
  6. Policy that covers slip and falls
  7. Type of classification in NICO that would cover a Blood Mobile
  8. How long you wait when you hear noise in the background but no customer response
  9. Policy specifically to cover equipment
  10. Sales Notepad used to document
  11. Statement to be read to the customer prior to binding
  12. State that requires a rate form to be filled out if NICO is not available
  13. Application used to service policies
Down
  1. MA Form dealerships require to register a vehicle
  2. Company we send leads to if we cannot insure them
  3. Customers are required to participate in to be written under GEICO
  4. Required Forms to be sent to the customer in PA prior to bind
  5. Email address that PA option forms are required to cc/bcc
  6. Policy type for more than 9 vehicles on GEICO paper
  7. Department who specifically work with GEICO CAU
  8. COMMERCIAL SALES APPLICATION
  9. What you use to review handling or classification questions
  10. Codes used to rate Commercial 3.0 policies

23 Clues: COMMERCIAL SALES APPLICATION • Sales Notepad used to document • Required to be done on every call • Policy that covers slip and falls • Application used to service policies • Policy specifically to cover equipment • Codes used to rate Commercial 3.0 policies • Policy that covers the service you provide • Application used to sell AZ /Trucking policies • ...

WORKIN IT 2022-12-01

WORKIN IT crossword puzzle
Across
  1. what allows customers to have their units repaired during the first year of ownership
  2. what you tell the customer when setting up service in case they are responsible for the charges
  3. increases sales and is needed to make ice
  4. when you get to eat your food yumm
  5. how to keep a technician from going to the home
  6. warranty provides coverage after the first year
Down
  1. increases your aht
  2. what cleans your floors
  3. an agents best lookup tool
  4. what to do when the customer calls in with a problem appliance
  5. most requested demand from customers
  6. what happens at then end of each call
  7. our favorite time off the phones
  8. what our service technicians do
  9. another brand we provide support for

15 Clues: increases your aht • what cleans your floors • an agents best lookup tool • what our service technicians do • our favorite time off the phones • when you get to eat your food yumm • most requested demand from customers • another brand we provide support for • what happens at then end of each call • increases sales and is needed to make ice • ...

strategic mktg chp 15:1 2024-11-21

strategic mktg chp 15:1 crossword puzzle
Across
  1. closing the sale is your _________
  2. This is one of the main ways you can be successful in selling
  3. A ________ increase shortly will make the standing-room-only close a good choice
  4. avoid having your customers feel this
  5. an example of this close is saying "returns are done easily at our service desk"
  6. you can learn from you ____________ to close the sale
  7. This is key in with a skill that is rarely successful the first time like sales
  8. learning one's ____________ and how to handle various situations comes with experience
  9. This type of close encourages a customer to make a decision between two items
Down
  1. Even customers who decline to buy are these
  2. your first priority is ultimately customer __________________
  3. Look for minor ____________ from the customer on selling points
  4. watch for these when attempting to understand your customer's readiness
  5. A purchase is considered a "buying ____________"
  6. This type of close is used when the buying signal is very strong

15 Clues: closing the sale is your _________ • avoid having your customers feel this • Even customers who decline to buy are these • A purchase is considered a "buying ____________" • you can learn from you ____________ to close the sale • your first priority is ultimately customer __________________ • This is one of the main ways you can be successful in selling • ...

engels 2025-01-24

engels crossword puzzle
Across
  1. lastigvallen
  2. vers
  3. knap
  4. klagen
  5. kikker
  6. merk
Down
  1. smaak
  2. klacht
  3. gezond
  4. service klantenservice
  5. verdwijnen
  6. balie
  7. sense (to) logisch zijn, ergens op slaan

13 Clues: vers • knap • merk • smaak • balie • klacht • gezond • klagen • kikker • verdwijnen • lastigvallen • service klantenservice • sense (to) logisch zijn, ergens op slaan

Introduction to Business and Economics 2024-08-29

Introduction to Business and Economics crossword puzzle
Across
  1. a economy where the government makes all economic decisions.
  2. all the tools equipment and machinery used to produce goods.
  3. willingness and ability to start a business.
  4. work performed by people in organizations.
  5. is anywhere buyers and sellers meet to buy and sell goods
  6. all the activities involved in developing and exchanging products.
  7. an individual or group that buys products
  8. what a customer of a service business is called.
  9. a physical item that can be touched
Down
  1. customers who purchase goods for their own use.
  2. money earned in exchange for work
  3. an action or task performed for a fee
  4. when demand is higher than available resources.
  5. economic resources are privately owned by individuals not by the government.
  6. something that a person desires but can live without.
  7. anything bought or sold.
  8. actions taken by two or more businesses to attract customers
  9. something a person must have to survive

18 Clues: anything bought or sold. • money earned in exchange for work • a physical item that can be touched • an action or task performed for a fee • something a person must have to survive • an individual or group that buys products • work performed by people in organizations. • willingness and ability to start a business. • customers who purchase goods for their own use. • ...

Customer Service and Sales Vocabulary Review 2021-10-21

Customer Service and Sales Vocabulary Review crossword puzzle
Across
  1. Reflects an individual's values and behavior within the workplace.
  2. Questions that begin with who, what, where, when, how and why that encourage a response that cannot be answered with one word
  3. Messages you send others using anything other than words
  4. Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or service
  5. This reflects you as an individual, when it comes to your personal values and beliefs in your everyday life.
  6. When difficult situations arise, where the ethical course of action will not always be clear.
  7. Acting with integrity by being honest, professional, and fair
  8. When companies sell their products or services to customers
  9. When a business sells a product or service to an individual customer for their own use
  10. A specific trait about a product or service
Down
  1. People that purchase goods or services from a business
  2. Using spoken words to communicate
  3. People within an organization that depend on anyone else within that organization
  4. Where you are lacking the ability to behave with moral principles
  5. Challenging or disagreeing with something
  6. All the customers the company sells products and/or services to
  7. BusinessSelling When companies sell their products or services to other businesses
  8. A method of marketing and selling goods and services to consumers in their homes or any other location away from the retail store
  9. The ability to understand and share feelings of another person
  10. A document that outlines the company's policies on the way you should conduct yourself at work or when representing your business.
  11. A question that begins with do, will, can, and are that can be answered with one work and limits the conversation
  12. The advantages a customer gains from a product or service
  13. The tendency toward uniformity in each occurrence
  14. The process of developing, promoting, and distributing products to satisfy customers’ needs and wants
  15. The process of matching customer needs and wants to the features and benefits of a product or service

25 Clues: Using spoken words to communicate • Challenging or disagreeing with something • A specific trait about a product or service • The tendency toward uniformity in each occurrence • People that purchase goods or services from a business • Messages you send others using anything other than words • The advantages a customer gains from a product or service • ...

Jonah Clore 2017-01-11

Jonah Clore crossword puzzle
Across
  1. refers to the group of consumers or organizations that is interested in the product, has the resources to purchase the product, and is permitted by law and other regulations to acquire the product
  2. a report or description of an event or experience
  3. convert into or express in the form of currency.
  4. The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
  5. connect as or operate with a network
  6. Resources the personnel of a business or organization, especially when regarded as a significant asset.
  7. the action or process of investing money for profit or material result
  8. Service Department Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.
  9. the action or process of keeping financial accounts
  10. a person's regular occupation, profession, or trade
  11. an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
  12. agree to give or allow (something requested) to
  13. the most important city or town of a country or region, usually its seat of government and administrative center
Down
  1. the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
  2. simultaneous execution of more than one program or task by a single computer processor.
  3. a thing that is borrowed, especially a sum of money that is expected to be paid back with interest.
  4. an estimate of income and expenditure for a set period of time
  5. the edge or border of something
  6. Profit Organization A nonprofit organization (NPO) (also known as a non-business entity) is an organization with the purpose of which is something other than making a profit. A nonprofit organization is often dedicated to furthering a particular social cause or advocating for a particular point of view.
  7. To launch is defined as to set something in motion, to start something or to forcefully throw something.
  8. Rate the value of one currency for the purpose of conversion to another
  9. the detailed coordination of a complex operation involving many people, facilities, or supplies.
  10. the personnel of a business or organization, especially when regarded as a significant asset.
  11. general agreement
  12. A lien is a legal right granted by the owner of property, by a law or otherwise acquired by a creditor. A lien serves to guarantee an underlying obligation, such as the repayment of a loan. If the underlying obligation is not satisfied, the creditor may be able to seize the asset that is the subject of the lien.
  13. of directors is a group of individuals that are elected as, or elected to act as, representatives of the stockholders to establish corporate management related policies and to make decisions on major company issues

26 Clues: general agreement • the edge or border of something • connect as or operate with a network • agree to give or allow (something requested) to • convert into or express in the form of currency. • a report or description of an event or experience • the action or process of keeping financial accounts • a person's regular occupation, profession, or trade • ...

Vocab words 2025-02-13

Vocab words crossword puzzle
Across
  1. A person who works with metal to combine things.
  2. The goal and plan of your business.
  3. A mandatory payment you have to make to the country.
  4. The service a company or business provides to their customers.
  5. The predicted amount of sales you will have.
  6. managing something like a project.
  7. Money made usually from working a job.
  8. a person who helps a dentist
Down
  1. A famous college in Texas that's school colors are orange.
  2. a job that deals with leaks ad pipes
  3. A person who buys from your business.
  4. works with wires and electricity
  5. A person who starts and runs their own business.
  6. A degree given to you for whatever topic you are covering.
  7. A chance of losing something.
  8. A place to learn but you have to pay to attend
  9. Cooking
  10. The amount of money you have to spend.
  11. A person who works with machine and repairs or maintains them
  12. A job group in a specific area

20 Clues: Cooking • a person who helps a dentist • A chance of losing something. • A job group in a specific area • works with wires and electricity • managing something like a project. • The goal and plan of your business. • a job that deals with leaks ad pipes • A person who buys from your business. • The amount of money you have to spend. • Money made usually from working a job. • ...

Entrepreneurship terms 2023-03-08

Entrepreneurship terms crossword puzzle
Across
  1. #5 for business plan
  2. a fee charged to both the customer and business
  3. to provide your time for someone
  4. O in SWOT
  5. Headline/ #2 for business plan
  6. S in SWOT
  7. privately owned corporation
  8. W in SWOT
Down
  1. article/ #3 for business plan
  2. a thought/ #1 for business plan
  3. the amount a customer pays
  4. T in SWOT
  5. SWOT/ #4 for business plan
  6. physical objects to be sold
  7. money/ #6 for business plan

15 Clues: T in SWOT • O in SWOT • S in SWOT • W in SWOT • #5 for business plan • the amount a customer pays • SWOT/ #4 for business plan • physical objects to be sold • money/ #6 for business plan • privately owned corporation • article/ #3 for business plan • Headline/ #2 for business plan • a thought/ #1 for business plan • to provide your time for someone • ...

Marketing Function & Utility 2024-09-19

Marketing Function & Utility crossword puzzle
Across
  1. company offering installation of a new home appliance, saving the customer the effort and ensuring proper setup.
  2. Making products available in convenient locations for consumers.
  3. Clear product descriptions, customer reviews, or in-store demonstrations.
  4. Builds customer relationships and encourages repeat business.
  5. Securing funds for the business to promote products.
  6. Aims to ensure products meet consumer needs and provide value.
Down
  1. Effective _______ ensures efficiency and customer satisfaction.
  2. Offering seasonal items like winter coats before the cold season or providing 24/7 customer service
  3. Determining the value of a product
  4. Offering multiple payment options to make ownership easier.
  5. increase awareness, interest, and ultimately sales.
  6. Value added by transforming raw materials into finished products.
  7. Surveys, focus groups, sales data analysis.

13 Clues: Determining the value of a product • Surveys, focus groups, sales data analysis. • increase awareness, interest, and ultimately sales. • Securing funds for the business to promote products. • Offering multiple payment options to make ownership easier. • Builds customer relationships and encourages repeat business. • ...

Marketing Crossword Puzzzleee 2022-01-21

Marketing Crossword Puzzzleee crossword puzzle
Across
  1. Getting the goods to the customer in exchange for money.
  2. Develop relationships with customers.
  3. Commercials, Billboards, Internet Ads
  4. Surveys, comment cards, etc.
  5. Your commitment to the customer
  6. Vending machines, drive-thrus, etc
  7. Making a product or changing a product to make it more useful
  8. planning, pricing, promotion,selling, and distribution of goods
Down
  1. event that is a limited time offer to increase sales
  2. plays on people’s emotions
  3. where is it located?
  4. shows you the product or name repeatedly
  5. paid promotion for a product
  6. what do you sell?
  7. amount to charge a customer for a good or service the action of helping or doing work for someone
  8. the consumers you're selling to

16 Clues: what do you sell? • where is it located? • plays on people’s emotions • Surveys, comment cards, etc. • paid promotion for a product • Your commitment to the customer • the consumers you're selling to • Vending machines, drive-thrus, etc • Develop relationships with customers. • Commercials, Billboards, Internet Ads • shows you the product or name repeatedly • ...

Digicel Christmas 2024-12-06

Digicel Christmas crossword puzzle
Across
  1. Team in the streets
  2. Service offered
  3. Christmas Launch
  4. Phone brand
  5. Charity and volunteers
  6. Breadbasket parish
  7. Number of Locations for the Road shows
Down
  1. Bundle to access the internet
  2. Promotional Prize
  3. Meeting customer on the road
  4. DJ on the Road
  5. Cable and internet home service

12 Clues: Phone brand • DJ on the Road • Service offered • Christmas Launch • Promotional Prize • Breadbasket parish • Team in the streets • Charity and volunteers • Meeting customer on the road • Bundle to access the internet • Cable and internet home service • Number of Locations for the Road shows

PNP P.A.T.R.O.L. Plan 2030 Crossword 2015-04-22

PNP P.A.T.R.O.L. Plan 2030 Crossword crossword puzzle
Across
  1. performance in pursuit of strategy
  2. Kind of Customer who benefits directly
  3. verb+adjective+noun
  4. delivery of results
  5. Mnemonic for Environmental Scanning
  6. to communicate strategy
  7. analysis of performance deficiency
Down
  1. Customer Value Proposition
  2. service provided to customers
  3. facet of life determined by the value you provide.
  4. PNP Multi-Sectoral Governance Council
  5. the P in PESTEL
  6. second PGS stage
  7. analysis to identify issues and gaps

14 Clues: the P in PESTEL • second PGS stage • verb+adjective+noun • delivery of results • to communicate strategy • Customer Value Proposition • service provided to customers • performance in pursuit of strategy • analysis of performance deficiency • Mnemonic for Environmental Scanning • analysis to identify issues and gaps • PNP Multi-Sectoral Governance Council • ...

E-COMMERCE 2024-04-20

E-COMMERCE crossword puzzle
Across
  1. Discount offered online
  2. Digital shopping cart
  3. Online marketplace for buying and selling
  4. Person who manages an online store
  5. Digital advertisement
Down
  1. Online customer support
  2. Transferring money online
  3. Sending goods to a customer
  4. Online product reviews
  5. Tracking a package online
  6. Secure online payment system

11 Clues: Digital shopping cart • Digital advertisement • Online product reviews • Online customer support • Discount offered online • Transferring money online • Tracking a package online • Sending goods to a customer • Secure online payment system • Person who manages an online store • Online marketplace for buying and selling

Customer Service Crossword Puzzle Competition 2021-11-21

Customer Service Crossword Puzzle Competition crossword puzzle
Across
  1. work done by an employee that benefits a customer
  2. Transmit information
  3. A statement submitted by a customer to express dissatisfaction
  4. Recognize with gratitude, be grateful for
  5. State of fulfillment, contentment
  6. Provide assistance
  7. being upset
  8. hear actively with intention
Down
  1. Someone who pays for goods or services
  2. the act of giving hope or support to someone
  3. An employee who is enthusiastic and who enjoys his duties is …..
  4. A facial expression characterized by turning up the corners of the mouth usually showing pleasure
  5. Tolerance for delay
  6. A thought or suggestion
  7. not showing or feeling nervousness or other strong emotion, remaining ……..

15 Clues: being upset • Provide assistance • Tolerance for delay • Transmit information • A thought or suggestion • hear actively with intention • State of fulfillment, contentment • Someone who pays for goods or services • Recognize with gratitude, be grateful for • the act of giving hope or support to someone • work done by an employee that benefits a customer • ...

Customer Experience Crossword 2024 2024-09-17

Customer Experience Crossword 2024 crossword puzzle
Across
  1. A type of ideation exercise, or, "I can see it"? Word 2
  2. A research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or service; "________ promoter score"
  3. An "electrifying" type of ideation exercise; word 2
  4. This area collaborates with teams to understand experience data and recommend next steps; customer _______
  5. "Customer & Digital ___________ Team"
  6. An "electrifying" type of ideation exercise; word 1
  7. Title of the CX/DX newsletter; "____ Points"
  8. User interface, abbr.
  9. CX/DX Team value #4 (hint: Sharepoint site banner)
  10. This area leads creation of ideation artifacts like personas; _______ & analysis
  11. A method for obtaining the answer to #1 down
  12. The name of the Viva Engage CX/DX community; "CX & DX ______"
  13. Fictional character based on a composite of real customer data
Down
  1. Soliciting customer _________ helps to uncover insights
  2. CX/DX Team value #1 (hint: Sharepoint site banner)
  3. A type of ideation exercise, or, "I can see it"? Word 1
  4. A collection of reusable components, patterns, guidelines, and documents, used to create cohesive and consistent user interfaces across various products and platforms (2 words)
  5. This area facilitates CX/DX socialization by creating content that makes complex themes accessible; ________ communication
  6. Customer & Digital Experience, abbr.
  7. This area provides recommendations on development of interactions within digital tools and products; UI/UX _______
  8. CX/DX Team value #2 (hint: Sharepoint site banner)
  9. CX/DX Team value #3 (hint: Sharepoint site banner)
  10. voice of the customer, abbr.
  11. A journey ____ uncovers customer moods and touchpoints along the way
  12. An important type of customer
  13. User experience, abbr.
  14. The 2024 CX Day ______ is “Good CX delivers better outcomes for customers, employees and organizations.”

27 Clues: User interface, abbr. • User experience, abbr. • voice of the customer, abbr. • An important type of customer • Customer & Digital Experience, abbr. • "Customer & Digital ___________ Team" • Title of the CX/DX newsletter; "____ Points" • A method for obtaining the answer to #1 down • CX/DX Team value #1 (hint: Sharepoint site banner) • ...

SATELLITE 2023-11-20

SATELLITE crossword puzzle
Across
  1. This tab in CSG displays the Sat TV programming and other services that the customer is currently subscribed to.
  2. sports channels will be billed separately if the customer has ____
  3. ___ is the name given to the previous Bell Satellite TV programming platform.
  4. The ___ address is an important section of the Profile tab.
  5. This tab in CSG provides overview of the customer’s information: Name, Service Address, and Primary phone number.
Down
  1. The ___ is a charge that is applied to an account separately from programming and hardware charges.
  2. The ____ fees are determined by the technician and are charged directly to the customer, and will not appear on the bill
  3. There can be a maximum of ___ active receivers on a customer’s account.
  4. ____ has À La Carte 10 with Starter only, À La Carte 15 and À La Carte 30 with the Good and Better.
  5. These customers are considered Public Viewing Customer but have Satellite TV contract with Bell for events such as WWE, opera, ballet and concerts to be present through our service.
  6. It captures the signal from the satellite
  7. type of installation in which each receiver is assigned to a channel
  8. For Bulk customers, use ___to answer the customer request.

13 Clues: It captures the signal from the satellite • For Bulk customers, use ___to answer the customer request. • The ___ address is an important section of the Profile tab. • sports channels will be billed separately if the customer has ____ • type of installation in which each receiver is assigned to a channel • ...

NAVY YEOMAN 2017-06-12

NAVY YEOMAN crossword puzzle
Across
  1. Type of message used to announce officer promotions
  2. Primary means of communication
  3. Most popular form of official entertaining
  4. YN-9556
  5. Keeping on top of the changes in policy or management systems
  6. A common customer service characteristic mistake
  7. Officer responsible to implement directives issuance system
  8. First milestone in the history of a ship
  9. Describes a priority in place, time, or rank
  10. A trait that is demanded of a yeoman
  11. Entitles ship the "USS" designation
  12. A characteristic that plays a major role in good customer service
Down
  1. YN-2414
  2. Used to file directives from outside activities
  3. Second significant milestone of a ship
  4. Attribute that affects the reputation of your department and command climate
  5. Trained in areas of military justice procedures and military criminal law
  6. Leadership position that directly represents the XO of a command
  7. SLIP Used to mail correspondence of importance
  8. ASSISTANT Responsible for the management of the daily operations of shore commands
  9. One of the forms used in formal invitations

21 Clues: YN-2414 • YN-9556 • Primary means of communication • Entitles ship the "USS" designation • A trait that is demanded of a yeoman • Second significant milestone of a ship • First milestone in the history of a ship • Most popular form of official entertaining • One of the forms used in formal invitations • Describes a priority in place, time, or rank • ...

spanish uniut 4 2021-12-14

spanish uniut 4 crossword puzzle
Across
  1. map
  2. i will go
  3. flight
  4. security
  5. airport
  6. tour, trip
Down
  1. i will visit
  2. airplane
  3. al cliente customer service
  4. itenerary
  5. customs
  6. de tren train station
  7. departure
  8. train
  9. de vacaciones to go on vacation

15 Clues: map • train • flight • customs • airport • airplane • security • i will go • itenerary • departure • tour, trip • i will visit • de tren train station • al cliente customer service • de vacaciones to go on vacation

sdgfsdsdssChapter 1.1 Welcome To Retail 2023-01-27

sdgfsdsdssChapter 1.1 Welcome To Retail crossword puzzle
Across
  1. process of selling products and or services to customers in order to earn a profit
  2. keeps products in good condition, displays the merchandise, shows customers how to use items, and provide service
  3. integrates the channels to create a seamless customer experience through the use of technology
  4. produces finished product
  5. person who purchases goods and or services from a business
  6. interconnected system of approaches meant to provide customers with the products and services they want
  7. mom and pop stores; able to tailor their offering to meet the needs of local customers
  8. to provide customers with the merchandise and services they want
  9. intangible, can't be physically owned by a customer
Down
  1. limited to a single or small number of owner investors;these businesses can be large companies with many retail locations
  2. a business or person that sells products and or services to customers
  3. connects customers with the products and service they want and need to purchase
  4. buys large quantities of products directly from a manufacturer and then sells smaller amounts to retailers
  5. are available for customers to use, but are not necessarily systematically connected to each other
  6. a company grants a license to another entity to market and sell its products or service in a particular area
  7. owned by shareholders through publicly traded stock, which usually has numerous stores and centralized decision making
  8. the help,information and recommendation that retail associates give to customers
  9. physical goods that are bought and sold

18 Clues: produces finished product • physical goods that are bought and sold • intangible, can't be physically owned by a customer • person who purchases goods and or services from a business • to provide customers with the merchandise and services they want • a business or person that sells products and or services to customers • ...

D and I Airports 2019-06-05

D and I Airports crossword puzzle
Across
  1. palmerston norths three letter code is
  2. what passenger facilitie needs to be on airside and landside
  3. what is the terminal that starts with d
  4. OOL code is for what city
  5. who directs the aircrafts
  6. you will need to show a boarding pass when going
  7. what is the code for hamilton airport
  8. dont leave your bags
  9. what is done to check passenger luggage
  10. what is used for the aircraft during take off and landing
Down
  1. the main facility everyone whats while waiting at the airport
  2. what is on airside that starts with i
  3. number of runways Auckland airport has
  4. what will passengers need to show to a customer service agent
  5. kapiti coast airport is where
  6. what does the customer service agent give with your passport
  7. where can you change money over to a foreign countries
  8. how many hours do you have to arrive before your flight departs
  9. why would a pilot get passengers to fasten seat belts
  10. what is new zealands airline code

20 Clues: dont leave your bags • OOL code is for what city • who directs the aircrafts • kapiti coast airport is where • what is new zealands airline code • what is on airside that starts with i • what is the code for hamilton airport • palmerston norths three letter code is • number of runways Auckland airport has • what is the terminal that starts with d • ...

D and I Airports 2019-06-05

D and I Airports crossword puzzle
Across
  1. what is used for the aircraft during take off and landing
  2. kapiti coast airport is where
  3. where can you change money over to a foreign countries
  4. what is on airside that starts with i
  5. what will passengers need to show to a customer service agent
  6. what does the customer service agent give with your passport
  7. how many hours do you have to arrive before your flight departs
  8. what is the code for hamilton airport
  9. the main facility everyone whats while waiting at the airport
  10. what is new zealands airline code
  11. what is the terminal that starts with d
Down
  1. what passenger facilitie needs to be on airside and landside
  2. who directs the aircrafts
  3. OOL code is for what city
  4. number of runways Auckland airport has
  5. you will need to show a boarding pass when going
  6. why would a pilot get passengers to fasten seat belts
  7. dont leave your bags
  8. what is done to check passenger luggage
  9. palmerston norths three letter code is

20 Clues: dont leave your bags • who directs the aircrafts • OOL code is for what city • kapiti coast airport is where • what is new zealands airline code • what is on airside that starts with i • what is the code for hamilton airport • number of runways Auckland airport has • palmerston norths three letter code is • what is done to check passenger luggage • ...

Customer Service Ch 8 2020-02-19

Customer Service Ch 8 crossword puzzle
Across
  1. what is the #1 complaint by foodservice guests?
  2. This marketing tool helps manage a communitiy's perception of a business
  3. How a business tells potential customers how their needs will be met by the customer
  4. Giving employees a set of tasks is known as ______design.
  5. "_________ management approach" is when mangaers review all the different processes of a restaurant
  6. Satisfied employees provide _______-level service to customers
Down
  1. The "service-profit chain"focuses on what kind of growth?
  2. the service-________ chain satisfies employees, who then satisfy the guests
  3. This is how managers train an employee to be able to work someone else's position
  4. "Job design" and "workplace design" are examples of _________ processes
  5. _______ design handles things like traffic flow and environmental conditions.nagers meet to review problems of customer service?

11 Clues: what is the #1 complaint by foodservice guests? • The "service-profit chain"focuses on what kind of growth? • Giving employees a set of tasks is known as ______design. • Satisfied employees provide _______-level service to customers • "Job design" and "workplace design" are examples of _________ processes • ...

Event Types 2021-05-21

Event Types crossword puzzle
Across
  1. Carrier does not have CHR listed as billing
  2. Freight is missing
  3. Customer wants to dispute adjustments,
  4. Customer calls to Cancel freight before pickup
  5. Carrier billed our customer (or other party)directly
Down
  1. Operations Delivery Issue/Need
  2. delays or any other charges on LTL
  3. Overage, Shortage, Damage Claim
  4. Destination info change during transit
  5. Accessorial needs to be added while in transit
  6. Operations Pick up Issue

11 Clues: Freight is missing • Operations Pick up Issue • Operations Delivery Issue/Need • Overage, Shortage, Damage Claim • delays or any other charges on LTL • Destination info change during transit • Customer wants to dispute adjustments, • Carrier does not have CHR listed as billing • Accessorial needs to be added while in transit • Customer calls to Cancel freight before pickup • ...

#camplife crossword 2018-01-07

#camplife crossword crossword puzzle
Across
  1. Answer, result
  2. Movie: '... Gilmore'
  3. Opposite of negative
  4. Alan's department: 'Back ...'
  5. Previously shown episode
  6. Something unexpected
  7. Began European settlement in Australia 'The First ...'
  8. Dedicated
  9. Assist, provide aid
  10. Bravery, valour
  11. Comprehend, take in
  12. 'Delivering excellent customer ...'
  13. 'The ... is always right'
  14. Phone, Email, and Speaking are all forms of ...
  15. Listen, Own, Value
  16. Optus' Google
  17. Questions a customer answers about an agent
  18. Remarkable, outstanding
  19. Song: 'We are the ...'
  20. Over 200 billion are sent and received every day
  21. Deoxyribonucleic acid
Down
  1. Mine!
  2. Movie: 'Risky ...'
  3. 'Monty Python's The Meaning of ...'
  4. Encourage, reassure
  5. Text me!
  6. The importance, worth, or usefulness of something
  7. ... and answers
  8. Novel: 'The ... Gatsby'
  9. Musical sitcom: 'The Partridge ...'
  10. 80's disco group, 'The Village ...'
  11. Influential, stimulating
  12. Settle a dispute
  13. Mindset, demeanour
  14. Alan, Garrett or Stella
  15. Self-confidence, mood
  16. Think outdoors, tents, BBQs

37 Clues: Mine! • Text me! • Dedicated • Optus' Google • Answer, result • ... and answers • Bravery, valour • Settle a dispute • Movie: 'Risky ...' • Mindset, demeanour • Listen, Own, Value • Encourage, reassure • Assist, provide aid • Comprehend, take in • Movie: '... Gilmore' • Opposite of negative • Something unexpected • Self-confidence, mood • Deoxyribonucleic acid • Song: 'We are the ...' • ...

Self Storage 2023-04-03

Self Storage crossword puzzle
Across
  1. Google Business Profiles
  2. noted in timekeeping software at $0.56 per mile
  3. spreadsheet that estimates cost of storage unit
  4. a lock that resembles a hockey puck
  5. required in our lease agreement
  6. an expression of opposition, a reason for disagreeing
  7. the regard that something is held to deserve, the worth or usefulness of something
  8. importance requiring swift action
  9. Automated Teller Machine
  10. Portable On Demand Storage
Down
  1. an advantage a feature affords a customer
  2. most popular unit
  3. end of day place all electronic devices into their..
  4. most convenient unit type
  5. a lock that slides into a hole in the storage door
  6. a distinctive element of the storage site
  7. contact who has the potential to become a future customer
  8. best value or lowest cost
  9. payment & customer service machine,incorporating an interactive display screen or screens
  10. item of clothing not to be worn in the office

20 Clues: most popular unit • Google Business Profiles • Automated Teller Machine • most convenient unit type • best value or lowest cost • Portable On Demand Storage • required in our lease agreement • importance requiring swift action • a lock that resembles a hockey puck • an advantage a feature affords a customer • a distinctive element of the storage site • ...

Sports Marketing Crossword 2024-11-14

Sports Marketing Crossword crossword puzzle
Across
  1. The first stage in the product life cycle
  2. Something received that is not Tangible
  3. A name given by the maker to a product or range of products, especially a trademark
  4. A planned occasion
  5. People, characters, or animals that are used in advertising and are as such identified with the brand
  6. A short, memorable phrase or statement that is used to advertise or promote a product, service, or cause
  7. Someone who uses a product from a company
  8. when customers continue to purchase from the same brand over and over again
  9. A location where an event takes place
  10. Traffic leaving a venue
  11. Any item or service you sell to serve a customer's need or want
  12. Consumers have accepted the product in the market and customers are beginning to truly buy in
  13. When a mature product loses customer interest and its sales start drifting downward
Down
  1. Communication is used to inform target audiences of the relative intos of a product, service, brand or issue, persuasively
  2. The history of a brand that highlights its journey and values
  3. The stage of brand loyalty where the buyer will accept no alternative and will search extensively for the required brand
  4. When a customer identifies a preferred product and makes that brand a part of their regular purchasing routine
  5. Something Tangible
  6. A thought or suggestion as to a possible course of action
  7. Traffic going into a venue
  8. Someone who buys a product from a company
  9. An intense enthusiasm for a product that is short-lived
  10. An important product for its entire life, a long-lived fad
  11. A symbol or other design adopted by an organization to identify its products, uniforms, vehicles, etc
  12. The degree to which an organization is achieving its goals via the entire suite of marketing channels, strategies, and technologies at its disposal

25 Clues: Something Tangible • A planned occasion • Traffic leaving a venue • Traffic going into a venue • A location where an event takes place • Something received that is not Tangible • The first stage in the product life cycle • Someone who buys a product from a company • Someone who uses a product from a company • An intense enthusiasm for a product that is short-lived • ...

SCM Crossword Puzzle 2014-03-31

SCM Crossword Puzzle crossword puzzle
Across
  1. Determine proper charges after payment of a freight bill has been made.
  2. DRP schedules are developed using weekly time increments called_______?
  3. When inventory is held for a longer time than normally required for replenishment.
  4. The variation in sales during inventory replenishment.
  5. selection A specific customer’s order is selected and prepared for shipment as the work assignment by a warehouse management system.
  6. service Integrated rail and motor service.
  7. Occurs when the original shipment destination is changed after a product has been shipped.
  8. Typically used to support customer requirements by positioning select inventory in a local market warehouse in anticipation of responding to customer need.
  9. Inventory that will be donated, destroyed, or sold at a loss.
  10. The audit of selected inventory on a cyclic schedule.
  11. The percent of customer orders filled completely.
Down
  1. The placement of specific products in selected pallet locations.
  2. Specific locations that are assigned to products in a warehouse layout on the basis of individual characteristics.
  3. The ability of a mode to handle any transport requirements.
  4. EOQ
  5. When portions of a shipment need to be delivered to different destinations.
  6. The oldest mode of transport.
  7. Services that refer to the coordination of warehouse activities to customize product.
  8. Combining inventory from multiple origins into a customized assortment to meet the needs of a specific customer.
  9. The remainder of inventory in the typical logistics system.
  10. A carriers method of charging for transportation services performed.
  11. The amount typically in transit between facilities or on order but not received.
  12. A basic transportation method or form.
  13. The destination party

24 Clues: EOQ • The destination party • The oldest mode of transport. • A basic transportation method or form. • service Integrated rail and motor service. • The percent of customer orders filled completely. • The audit of selected inventory on a cyclic schedule. • The variation in sales during inventory replenishment. • The ability of a mode to handle any transport requirements. • ...

Chapter 14 2023-11-14

Chapter 14 crossword puzzle
Across
  1. An analysis that reveals customers most likely to buy from a firm in the future because they have made purchases recently, frequently, and in amounts that exceed some established minimum.
  2. Behavioral patterns and values that characterize a group of consumers in a target market.
  3. Goal-directed forces that organize and give directions to the tension caused by unsatisfied needs.
  4. The process of grouping things that are perceived as being similar.
  5. A group of brands that a consumer is both aware of and willing to consider as a solution to a purchase need.
  6. Small groups that an individual allows to influence their behavior.
  7. The features or characteristics of a product or service that customers use for comparison.
  8. Divisions within a society having different levels of social prestige.
  9. An interaction between a business and its customers.
  10. A principle that maintains that 80 percent of a company's sales will come from 20 percent of its customers.
Down
  1. a company-wide business strategy designed to optimize profitability, revenue, and customer satisfaction by focusing on specific customer groups.
  2. The total profit expected from all future sales to a customer.
  3. A process of identifying customers who fit into smaller, more homogeneous
  4. The psychological tension or anxiety that occurs when a customer has second thoughts immediately following a purchase.
  5. A collection of information about a customer as defined by CRM goals including personal, demographic, lifestyle, and transaction data; online habits; past responses; and complaint history
  6. An enduring opinion, based on a combination of knowledge, feelings, and behavioral tendencies.
  7. An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desire to do business there in the future.
  8. An association between a business and a customer that begins (or ends) with a purchase or business deal.
  9. A group member who plays a key communications role.
  10. The starting point for all behavior.
  11. The individual processes that give meaning to the stimuli confronting consumers.

21 Clues: The starting point for all behavior. • A group member who plays a key communications role. • An interaction between a business and its customers. • The total profit expected from all future sales to a customer. • The process of grouping things that are perceived as being similar. • Small groups that an individual allows to influence their behavior. • ...

SCM Crossword Puzzle 2014-03-31

SCM Crossword Puzzle crossword puzzle
Across
  1. The percent of customer orders filled completely.
  2. service Integrated rail and motor service.
  3. Typically used to support customer requirements by positioning select inventory in a local market warehouse in anticipation of responding to customer need.
  4. The oldest mode of transport.
  5. Inventory that will be donated, destroyed, or sold at a loss.
  6. Specific locations that are assigned to products in a warehouse layout on the basis of individual characteristics.
  7. The variation in sales during inventory replenishment.
  8. The placement of specific products in selected pallet locations.
  9. Combining inventory from multiple origins into a customized assortment to meet the needs of a specific customer.
Down
  1. A carriers method of charging for transportation services performed.
  2. The amount typically in transit between facilities or on order but not received.
  3. selection A specific customer’s order is selected and prepared for shipment as the work assignment by a warehouse management system.
  4. The remainder of inventory in the typical logistics system.
  5. EOQ
  6. When inventory is held for a longer time than normally required for replenishment.
  7. The ability of a mode to handle any transport requirements.
  8. When portions of a shipment need to be delivered to different destinations.
  9. A basic transportation method or form.
  10. Occurs when the original shipment destination is changed after a product has been shipped.
  11. The audit of selected inventory on a cyclic schedule.
  12. DRP schedules are developed using weekly time increments called_______?
  13. Services that refer to the coordination of warehouse activities to customize product.
  14. Determine proper charges after payment of a freight bill has been made.
  15. The destination party

24 Clues: EOQ • The destination party • The oldest mode of transport. • A basic transportation method or form. • service Integrated rail and motor service. • The percent of customer orders filled completely. • The audit of selected inventory on a cyclic schedule. • The variation in sales during inventory replenishment. • The remainder of inventory in the typical logistics system. • ...

Handling Difficult Customer Situations 2016-09-02

Handling Difficult Customer Situations crossword puzzle
Across
  1. If customer states he will go to the ________, transfer to an OFS.
  2. If customer requests that the call not be recorded; what personal service skill should be used to respond to the customer?
  3. If customer insists on receiving a transcript of his call ____________ to an OFS
  4. Remain calm and reassure caller, apologize when appropriate, provide benefit of the doubt, focus on the solution, offer 'special' attention, allow caller to be angry are all tips on handling a(n) ___________ caller.
  5. Be professional, be aware of own tone, remain calm and confident – avoid over reacting, focus on solution, keep client perspective, apply sincere empathy, verbally take ownership are some de-escalation tips for handing a(n) __________ caller.
  6. Immediately following a _____________ call; you should speak with OFS or CSManager.
  7. In the event of a system outage, never write down the customer's ____________ to enter later.
Down
  1. If customer requests that the call not be recorded, the first step is to ask the caller to explain about recording call.
  2. Phone transcripts are _______ available to customers.
  3. Be patient, stay polite but gain control by asking questions and summarize key points are all tips on handling a(n) caller. (Hint: The customer is not confused)
  4. ________ drop off the call after the customer is connected to the OFS.
  5. When transferring to an OFS, always provide OFS short __________ of reason for caller's escalation prior to releasing customer in to call.
  6. If customer threatens to contact an attorney or agency, transfer to an OFS.
  7. If customer asks to speak to a supervisor, due not push back or ___________, transfer to an OFS.
  8. If a customer asks to speak to Aon's __________, transfer to an OFS.
  9. If customer is uncomfortable providing the last 4 of their SSN when required, what alternative can be provided?

16 Clues: Phone transcripts are _______ available to customers. • If customer states he will go to the ________, transfer to an OFS. • If a customer asks to speak to Aon's __________, transfer to an OFS. • ________ drop off the call after the customer is connected to the OFS. • If customer threatens to contact an attorney or agency, transfer to an OFS. • ...

Sell with the SASM! 2022-09-18

Sell with the SASM! crossword puzzle
Across
  1. Cabinets will receive _____ new enhancements
  2. _____ the customer before they leave
  3. _____ out the customer
  4. _____ is the specialist with the most LPP's sold Previous Week
  5. _____ is the specialist with the most PRO apps Previous Week
  6. _____ that the customer's needs were met
Down
  1. _____ the customers needs
  2. In _____ is the second BIG Priority
  3. Complete the salesfloor "Know the _____" LowesU training
  4. _____ related products, services & expert advice
  5. Customer _____ is the first BIG Priority
  6. Clean and _____ stores is the third BIG Priority

12 Clues: _____ out the customer • _____ the customers needs • In _____ is the second BIG Priority • _____ the customer before they leave • Customer _____ is the first BIG Priority • _____ that the customer's needs were met • Cabinets will receive _____ new enhancements • _____ related products, services & expert advice • Clean and _____ stores is the third BIG Priority • ...

Fun at Quarles 2020-03-17

Fun at Quarles crossword puzzle
Across
  1. -client retention manager
  2. - type of delivery where we fill tank a specified number of times per year
  3. - CSR's do when talking to customers
  4. - credit given a customer when runs out of fuel
  5. - outside person telling prospective customer about Quarles
  6. - Auto payment from checking/savings
  7. - specific test for underground tanks
  8. - payment plan for Quarles
  9. - driver pulls into your driveway for this
Down
  1. - device that reads tank levels
  2. - what customers need to hear in your voice
  3. - used when talking with a disgruntled customer
  4. - newly setup account
  5. - amount added for different levels of commercial pricing
  6. - new service center acquired from Revere

15 Clues: - newly setup account • -client retention manager • - payment plan for Quarles • - device that reads tank levels • - CSR's do when talking to customers • - Auto payment from checking/savings • - specific test for underground tanks • - new service center acquired from Revere • - driver pulls into your driveway for this • - what customers need to hear in your voice • ...

Customer Service Crossword Puzzle 2024-04-05

Customer Service Crossword Puzzle crossword puzzle
Across
  1. Irritability with anything that impedes or delays, a clue to identify difficult customers
  2. A Customer service channel
  3. Describes the coaching that employees receive to improve support and satisfaction among customers
  4. The ability to imagine what someone else might be thinking or feeling
  5. Objection type about the quality, features, or functionality of the goods
Down
  1. Preconceived notions or false beliefs about the product or service
  2. The pre, during, and post-purchase support customers receive
  3. Price sensitive cost saving shoppers
  4. Name of the Customer Service Supervisor
  5. Performance indicator to track how satisfied customers

10 Clues: A Customer service channel • Price sensitive cost saving shoppers • Name of the Customer Service Supervisor • Performance indicator to track how satisfied customers • The pre, during, and post-purchase support customers receive • Preconceived notions or false beliefs about the product or service • The ability to imagine what someone else might be thinking or feeling • ...

potential market 2025-02-12

potential market crossword puzzle
Across
  1. Rivalry between sellers to achieve goals by varying marketing elements.
  2. A new company entering a market, potentially disrupting it.
  3. Providers of resources enabling production.
  4. The end-users of a product or service.
Down
  1. Goods or services offered to satisfy customer needs.
  2. is an organization that sells goods or services to make a profit.
  3. Desire for a good or service backed by the ability to pay.
  4. Creating, communicating, and delivering value to customers.
  5. Patterns indicating the general direction of change over time
  6. Persuading a customer to purchase a good or service.

10 Clues: The end-users of a product or service. • Providers of resources enabling production. • Goods or services offered to satisfy customer needs. • Persuading a customer to purchase a good or service. • Desire for a good or service backed by the ability to pay. • Creating, communicating, and delivering value to customers. • ...

Media Messages 2024-09-05

Media Messages crossword puzzle
Across
  1. a symbol used by a business to help people know who they are
  2. a name brand or high-end product or service
  3. when a group of people are using a product or service
  4. someone in a business that give you advice on products or services
  5. people around you who might influence what you purchase
  6. a person who buys products or services
  7. beliefs, interests, likes, and dislikes about a product or service
Down
  1. a message designed by a get a customer to buy a product or service
  2. when a business shows people having fun using their product
  3. when a celebrity or model is used to help sell a product or service
  4. a saying that a business uses to help people know who they are
  5. we purchase a product or service because our family does
  6. how much a product or service is
  7. when a business has a character to help sell their product or service
  8. doing a job for someone
  9. an item that a person might buy

16 Clues: doing a job for someone • an item that a person might buy • how much a product or service is • a person who buys products or services • a name brand or high-end product or service • when a group of people are using a product or service • people around you who might influence what you purchase • we purchase a product or service because our family does • ...

L123 2020-03-05

L123 crossword puzzle
Across
  1. 5
  2. 3
  3. 10
  4. 9
  5. 4
Down
  1. 6
  2. 2
  3. 1
  4. 8
  5. 7

10 Clues: 6 • 2 • 5 • 1 • 8 • 3 • 9 • 7 • 4 • 10

L123 2020-03-05

L123 crossword puzzle
Across
  1. 3
  2. 8
  3. 1
  4. 10
  5. 9
  6. 4
Down
  1. 5
  2. 6
  3. 2
  4. 7

10 Clues: 5 • 3 • 6 • 2 • 8 • 1 • 9 • 7 • 4 • 10

Tourism Revision 2022-07-21

Tourism Revision crossword puzzle
Across
  1. _________ involves interpreting verbal and written information on customer requirements and tourism products and services.
  2. Problem ________ is when you anticipate issues that may arise within the tourism industry.
  3. An Event _______ is required to create plans, assess and manage risks, create and manage sponsorships and mapping out human resource requirements.
  4. A ____ Guide is required to be friendly and outgoing, able to work independently and reliably, willing to research, learn and remember fun and interesting facts and travel with irregular work schedules over a 7 day week.
  5. ___________ and enterprise is identifying and suggesting ways to improve products.
  6. Duty of care means there is a legal and moral _______ imposed on tour guides to ensure the safety and well-being of others.
  7. Self __________ involves organising your own work priorities to sell, plan and deliver tourism products and services.
  8. Office Personnel duties require you to have the skills to effectively communicate, process guest reservations, handle guest reception and check in and out the guest?
  9. ________ is knowing product knowledge and service skill strengths and weaknesses, being aware of opportunities to learn and participating in tourism industry professional development activities.
Down
  1. Group ________ Tours are for tourists who travel together on package tours with accommodation and meals organised for them.
  2. Planning and ___________ is when you collet and analyse customer product information to deliver a positive service outcome for tourism customers
  3. Very ______ Persons include celebrities, frequent-stay guests, guests in expensive rooms, guests with security risks and top executives.
  4. Good _______ Service is when patrons are treated well and supported in a way that makes them happy and therefore increases customer loyalty and repeat business.
  5. These guests stay in hotels with concealing identities
  6. __________ is when you work in a team to deliver quality service goals of the tourism business.
  7. Free __________ travellers purchase their own accommodation and make their own travel arrangements

16 Clues: These guests stay in hotels with concealing identities • ___________ and enterprise is identifying and suggesting ways to improve products. • Problem ________ is when you anticipate issues that may arise within the tourism industry. • __________ is when you work in a team to deliver quality service goals of the tourism business. • ...

FirstNet Knowledge 2018-09-06

FirstNet Knowledge crossword puzzle
Across
  1. special card that is provisioned for the new service
  2. 200 dollars to activate or ___ service for FirstNet subscriber - not available for other lines
  3. amount of data for FirstNet plan
  4. Network in which the customer is provided with 99% coverage and no throttling
  5. percent discount on accessories
  6. end-to-end preemptive service, available 24/7 on a single network with AT&T
  7. person employed or volunteering with fire, law enforcement, or EMS services; eligible for either FirstNet or First Responder Appreciation Offer
Down
  1. network comparison to any other LTE service for first responders
  2. percent of America's population that is covered by this new network
  3. FirstNet customer can receive this for an extra $5/mo
  4. the ability for first responders to connect first, before non-emergency users
  5. different than "firstnet" account, for other lines - can include BOGO

12 Clues: percent discount on accessories • amount of data for FirstNet plan • special card that is provisioned for the new service • FirstNet customer can receive this for an extra $5/mo • network comparison to any other LTE service for first responders • percent of America's population that is covered by this new network • ...

Chapter 2 Vocab 2021-01-20

Chapter 2 Vocab crossword puzzle
Across
  1. buying based on loyalty to brand or product
  2. group of consumers within larger market who share one or more characteristics
  3. Value people believe they receive from a product or service
  4. buying based on needs, wants, priorities, budget, research, alternatives,thought, and reasoning
  5. specific group of consumers business wants to reach
  6. attempt to appeal to large,general group of consumers
  7. capability to produce products or services more efficiently and economically than competition
Down
  1. all consumers who will purchase a product or service
  2. percentage of total sales of product or service that company expects to capture in relation to its competitors
  3. difference between customer and service that is actually received
  4. Keep focus on satisfying customer needs during all activities
  5. an organizations' values are what support its' vision, shape its' culture, and reflect what is important to the organization.
  6. value of next best alternative that you pass up when making a choice
  7. buying with little thought during emotional highs or lows
  8. rate at which companies produce goods or services in relation to amount of materials and number of employees utilized
  9. Minimum sales required to cover all of expenses of organizing, promoting, and running the event

16 Clues: buying based on loyalty to brand or product • specific group of consumers business wants to reach • all consumers who will purchase a product or service • attempt to appeal to large,general group of consumers • buying with little thought during emotional highs or lows • Value people believe they receive from a product or service • ...

Basic terms 2013-05-22

Basic terms crossword puzzle
Across
  1. b_s_n_s_
  2. c_m_a_y
  3. c_s_o_e_
  4. m_n_f_c_u_e
  5. p_i_e
Down
  1. m_r_e_i_g
  2. c_a_i_y
  3. p_o_u_t
  4. f_n_n_e
  5. s_r_i_e

10 Clues: p_i_e • c_m_a_y • c_a_i_y • p_o_u_t • f_n_n_e • s_r_i_e • b_s_n_s_ • c_s_o_e_ • m_r_e_i_g • m_n_f_c_u_e

Dasha Crossword March 5th 2024-03-05

Dasha Crossword March 5th crossword puzzle
Across
  1. doingworkforpeople
  2. takeinoringest
  3. synonymtohelp
  4. personwhobuys
  5. workwithclients
Down
  1. femaleserver
  2. dancemoves
  3. oppositeofprovide
  4. feelinpast
  5. commercialbusiness

10 Clues: dancemoves • feelinpast • femaleserver • synonymtohelp • personwhobuys • takeinoringest • workwithclients • oppositeofprovide • doingworkforpeople • commercialbusiness

คำศัพท์ หลักการธุรกิจการค้าสมัยใหม่ 2024-10-16

คำศัพท์ หลักการธุรกิจการค้าสมัยใหม่ crossword puzzle
Across
  1. การแข่งขัน
  2. การจัดโปรโมชั่น
  3. สถานที่ตั้งร้านค้า
  4. ลูกค้า
  5. ระบบบาร์โค้ด
  6. การสรรหา
Down
  1. ธุรกิจการค้าสมัยใหม่
  2. ร้านค้าปลีก
  3. การจัดผังร้านค้า
  4. การบริการ

10 Clues: ลูกค้า • การสรรหา • การบริการ • การแข่งขัน • ร้านค้าปลีก • ระบบบาร์โค้ด • การจัดโปรโมชั่น • การจัดผังร้านค้า • สถานที่ตั้งร้านค้า • ธุรกิจการค้าสมัยใหม่

Sports Marketing: MJ McShea 2024-11-14

Sports Marketing: MJ McShea crossword puzzle
Across
  1. The act of going out/leaving a place.
  2. Someone who consumes a product or service.
  3. The place where something happens(sports,concerts,conference etc.)
  4. A name or term used to identify a product/service/or company.
  5. A product without a widely recognized name or logo because it typically isn't advertised.
  6. The main graphic that represents your brand.
  7. A product that is always in demand by consumers.
  8. Someone that buys goods/services from a store/business.
  9. The last stage in a products life cycle when sales decrease.
  10. When a product reaches a the stage of popularity, but not yet at the highest point.
  11. The act of going in/entering a place.
  12. When customers continue to purchase from the same brand over and over again, despite competitors offering similar products or services.
Down
  1. Promotes goods through sport events athletes etc.
  2. When a customer will not take an alternative of a specific brand.
  3. An attempt that communicates a product,brand, and concept to a audience.
  4. A product that is in the first stage of being released.
  5. Any type of marketing communication used to inform target audiences of a product/service/brand or issue,persuasively
  6. The way how sports products or services are made available to consumers.(Either in physical locations or online)
  7. A product that does not stay popular for a long period of time.
  8. The peak of a products life cycle, has reached to the highest point.
  9. Something a business sells that helps to solve a problem or a customers need.
  10. The history of a brand through marketing.
  11. A specific person that you create to represent your brand.
  12. Anything that takes place or happens.
  13. When a customer has a preferred product that they have apart of their regular purchasing routine but they will take alternatives.
  14. A memorable phrase used for specific brands.

26 Clues: The act of going out/leaving a place. • Anything that takes place or happens. • The act of going in/entering a place. • The history of a brand through marketing. • Someone who consumes a product or service. • The main graphic that represents your brand. • A memorable phrase used for specific brands. • A product that is always in demand by consumers. • ...

Crossword game 2023-11-25

Crossword game crossword puzzle
Across
  1. ความรู้
  2. ข้อมูล
  3. บริการ
  4. ธุรกิจ
  5. สร้าง
Down
  1. สินค้า
  2. ความสัมพันธ์
  3. จัดส่ง
  4. ลูกค้า
  5. ผลิต

10 Clues: ผลิต • สร้าง • สินค้า • ข้อมูล • จัดส่ง • บริการ • ลูกค้า • ธุรกิจ • ความรู้ • ความสัมพันธ์

Vocab Exercise 1 2022-09-22

Vocab Exercise 1 crossword puzzle
Across
  1. least minimum
  2. somewhere
  3. extra, additional
  4. thankful
  5. The study or practice of travel through the air.
  6. over everywhere
  7. of agree
  8. can do - capable of
Down
  1. A banking service allowing a customer' to deposit or withdraw money
  2. +
  3. show up
  4. change
  5. power
  6. request
  7. help
  8. right ok
  9. completely
  10. but

18 Clues: + • but • help • power • change • show up • request • thankful • right ok • of agree • somewhere • completely • least minimum • over everywhere • extra, additional • can do - capable of • The study or practice of travel through the air. • A banking service allowing a customer' to deposit or withdraw money

HRSS CROSSWORD 2012-12-05

HRSS CROSSWORD crossword puzzle
Across
  1. - insert 13
  2. - insert 16
  3. - insert 17
  4. - insert 8
  5. - insert 19
  6. - insert 18
  7. list - insert 5
  8. - insert 11
  9. service - insert 7
Down
  1. scorecard - insert def 2
  2. - insert def
  3. - insert 4
  4. - insert 20
  5. - insert 15
  6. - insert 9
  7. - insert def 3
  8. sheets - insert 10
  9. success factors - insert 12
  10. management - insert 14

19 Clues: - insert 4 • - insert 8 • - insert 9 • - insert 13 • - insert 16 • - insert 17 • - insert 20 • - insert 15 • - insert 19 • - insert 18 • - insert 11 • - insert def • - insert def 3 • list - insert 5 • sheets - insert 10 • service - insert 7 • management - insert 14 • scorecard - insert def 2 • success factors - insert 12

It's All About You! 2020-04-09

It's All About You! crossword puzzle
Across
  1. SAFRA Service Credo.
  2. Not my cup of tea.
  3. Of stocks and shares
  4. A precious stone.
  5. You have to earn it.
  6. Putting myself in their shoes.
  7. Watch that! It tells a lot about you.
  8. It's got to be real.
  9. 1.6 km more.
  10. Paying attention.
Down
  1. I watch your back and you watch mine
  2. Walk the Talk.
  3. A set of beliefs.
  4. Aim to be the Best!
  5. Otherwise known as kings.
  6. It’s never a dull moment.
  7. Retail chain known for its good customer service.
  8. Not present, not future.
  9. Never say No.
  10. Men in their 50s.

20 Clues: 1.6 km more. • Never say No. • Walk the Talk. • A set of beliefs. • A precious stone. • Men in their 50s. • Paying attention. • Not my cup of tea. • Aim to be the Best! • SAFRA Service Credo. • Of stocks and shares • You have to earn it. • It's got to be real. • Not present, not future. • Otherwise known as kings. • It’s never a dull moment. • Putting myself in their shoes. • ...

It's All About You! 2020-04-09

It's All About You! crossword puzzle
Across
  1. Watch that! It tells a lot about you.
  2. Putting myself in their shoes.
  3. You have to earn it.
  4. It’s never a dull moment.
  5. Men in their 50s.
  6. Otherwise known as kings.
  7. 1.6 km more.
  8. Never say No.
  9. A precious stone.
  10. Not my cup of tea.
Down
  1. I watch your back and you watch mine
  2. SAFRA Service Credo.
  3. Retail chain known for its good customer service.
  4. It's got to be real.
  5. Paying attention.
  6. Of stocks and shares
  7. Aim to be the Best!
  8. A set of beliefs.
  9. Walk the Talk.
  10. Not present, not future.

20 Clues: 1.6 km more. • Never say No. • Walk the Talk. • Paying attention. • Men in their 50s. • A set of beliefs. • A precious stone. • Not my cup of tea. • Aim to be the Best! • SAFRA Service Credo. • It's got to be real. • Of stocks and shares • You have to earn it. • Not present, not future. • It’s never a dull moment. • Otherwise known as kings. • Putting myself in their shoes. • ...

It's All About You! 2020-04-08

It's All About You! crossword puzzle
Across
  1. Watch that! It tells a lot about you.
  2. Putting myself in their shoes.
  3. You have to earn it.
  4. It’s never a dull moment.
  5. Men in their 50s.
  6. Otherwise known as kings.
  7. 1.6 km more.
  8. Never say No.
  9. A precious stone.
  10. Not my cup of tea.
Down
  1. I watch your back and you watch mine
  2. SAFRA Service Credo.
  3. Retail chain known for its good customer service.
  4. It's got to be real.
  5. Paying attention.
  6. Of stocks and shares
  7. Aim to be the Best!
  8. A set of beliefs.
  9. Walk the Talk.
  10. Not present, not future.

20 Clues: 1.6 km more. • Never say No. • Walk the Talk. • Paying attention. • Men in their 50s. • A set of beliefs. • A precious stone. • Not my cup of tea. • Aim to be the Best! • SAFRA Service Credo. • It's got to be real. • Of stocks and shares • You have to earn it. • Not present, not future. • It’s never a dull moment. • Otherwise known as kings. • Putting myself in their shoes. • ...

Database 2017-04-26

Database crossword puzzle
Across
  1. A purchase requirement
  2. Trees, Water, Air, Coal, Diamond
  3. Just there for moral _____
  4. Eight ball game
  5. Jam ____
  6. With a Smile
  7. Reputation
  8. ___, kingdom, phylum, class
  9. Speeding ____
Down
  1. Unpopped ____
  2. Dodge Truck
  3. Internet Person
  4. Always Right
  5. A person with a job.
  6. Not the Guest
  7. Occupation
  8. Special Delivery

17 Clues: Jam ____ • Occupation • Reputation • Dodge Truck • Always Right • With a Smile • Unpopped ____ • Not the Guest • Speeding ____ • Internet Person • Eight ball game • Special Delivery • A person with a job. • A purchase requirement • Just there for moral _____ • ___, kingdom, phylum, class • Trees, Water, Air, Coal, Diamond

MARKETING 2016-08-30

MARKETING crossword puzzle
Across
  1. the attributes of goods or services that make them capable of satisfying customers’ want and needs.
  2. All people who share similar needs and wants and who have the ability to purchase a given product.
  3. statistical data relating to the population and particular groups within it.
  4. to Business Market) All businesses that buy product for use in their operations.
  5. the process of deciding how to get goods into custermer hands.
  6. Understanding concepts and strategies used to develop and target specific marketing stategies to a select audience.
  7. Changing raw materials into usable goods or putting parts together to make them more useful.
  8. a study undertaken by an organization to identify its internal strengths and weaknesses, as well as its external opportunities and threats.
  9. Information about the target market such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
  10. Dictate how much to charge for goods or services to make a profit
  11. Exchange of a product for money.
  12. the action or business of promoting and selling products or services, including market research and advertising.
  13. an article or substance that is manufactured or refined for sale.
  14. the process of dividing an entire market up into different customer segments.
  15. Having products or service available at a certain time of year or a convenient time of day.
  16. Having products where customers can buy it.
Down
  1. The group idenified for a specific maketing program.
  2. the effort to inform,persuade, or remind current and potential customers about a business’s products or service.
  3. intangible items that have monetary value and satisfy your needs and wants.Marketing concept - idea that business should strive to satisfy the customers needs and wants while generating a profit for the business.
  4. Obtaining ,developing,maintaining, and improving a product mix in response to market opportunities.
  5. Percentage of total sales volume generated by all companies that compete in a given maket.
  6. Gathering information such as customer,trend, and competing products.
  7. Relation Management an aspect of marketing that combines customer information with customer service and marketing communications.
  8. provide customers with goods and services they want.
  9. Consumers who purchase goods and services for personal use.
  10. Salespeople provide information to customers by explaining features and benefits of products.
  11. tangible items that have monetary value and satisfy your needs and wants.

27 Clues: Exchange of a product for money. • Having products where customers can buy it. • The group idenified for a specific maketing program. • provide customers with goods and services they want. • Consumers who purchase goods and services for personal use. • the process of deciding how to get goods into custermer hands. • ...

Concessions 2013-10-06

Concessions crossword puzzle
Across
  1. Covers up to $100 to buy such things as a mini fridge when customer's Refrigerator is down
  2. Allows the customer to exchange their product for a more expensive model, while it is still under warranty
  3. This will help cover costs when Mower or Snow Thrower is down for extended period
  4. Customer can use these like cash at Sears and Kmart
  5. Offer for Sears to repair the customer's product
Down
  1. Allows you to increase the coverage time for a customer's Protection Agreement
  2. Allows you to refund a customer up to $65 for a product repair
  3. Allows the customer to exchange a product for the same product, while it is still under warranty
  4. If customer wants to replace their product, this will give them 10% off at Sears, up to $100
  5. Requires the store to respond to a customer issue or complaint. Different levels can be sent.
  6. Written communication to the customer, that Sears tells the customer they are "sorry" for a particular issue or inconvenience
  7. This will help cover costs when Washer or Dryer is down for extended period
  8. Provides customer $5 off next purchase

13 Clues: Provides customer $5 off next purchase • Offer for Sears to repair the customer's product • Customer can use these like cash at Sears and Kmart • Allows you to refund a customer up to $65 for a product repair • This will help cover costs when Washer or Dryer is down for extended period • ...

PS Legends Crossword 2020-03-24

PS Legends Crossword crossword puzzle
Across
  1. DC provider
  2. Gillette sport
  3. Customisation challenge
  4. PS capability
  5. Biggest customer
  6. Newest team member
  7. Quiz master
  8. Best PS meeting
  9. Coles CTLL
  10. Jewish holiday
Down
  1. Most prized grocery item
  2. Synchronisation Project
  3. PS top priority
  4. NZ distributor
  5. SAMBC customers
  6. Digital framework
  7. Transport Provider
  8. SMO savings project

18 Clues: Coles CTLL • DC provider • Quiz master • PS capability • Gillette sport • NZ distributor • Jewish holiday • PS top priority • SAMBC customers • Best PS meeting • Biggest customer • Digital framework • Transport Provider • Newest team member • SMO savings project • Synchronisation Project • Customisation challenge • Most prized grocery item

Sales 2012-11-15

Sales crossword puzzle
Across
  1. dollar or unit sales goals set for the sales staff to achieve in a specified period of time
  2. expressing yourself without the use or words
  3. process of selling over the phone
  4. sales person simply welcomes the customer to the store
  5. the names of others people who might buy the product
  6. potential customer
  7. when salespeople ask previous customers for names of potential customers
  8. potential customers are selected at random
  9. takes place in a maufacturer's or wholesalers showroom or a customers place of buisness
  10. Advantages or personal satisfaction a customer will get from a good or service
  11. direct contact between a sales person and customer
  12. feeling experienced by a customer through association with a product
  13. logical reason for purchase
  14. preparation for the face-to-face encounter with potential customers
Down
  1. used when there has been little or no previous experience with an item
  2. providing solutions to customers problem by finding a product that meets their need
  3. Mayb be basic physical or extended attributes of the product or purchase
  4. Matching the characteristics of a product to a customers needs and wants
  5. Used when a person buys goods and services that he or she has purchased before but not regularly
  6. are thoes that require more than a yes or no answer
  7. used when a person needs little information about a product
  8. the salesperson makes a comment or asks a question about a product in shich the customer shows interest
  9. the sales person asks the customer if he or she needs assistance

23 Clues: potential customer • logical reason for purchase • process of selling over the phone • potential customers are selected at random • expressing yourself without the use or words • direct contact between a sales person and customer • are thoes that require more than a yes or no answer • the names of others people who might buy the product • ...

Chapter 2 Vocab 2021-01-20

Chapter 2 Vocab crossword puzzle
Across
  1. buying based on loyalty to brand or product
  2. group of consumers within larger market who share one or more characteristics
  3. Value people believe they receive from a product or service
  4. buying based on needs, wants, priorities, budget, research, alternatives,thought, and reasoning
  5. specific group of consumers business wants to reach
  6. attempt to appeal to large,general group of consumers
  7. capability to produce products or services more efficiently and economically than competition
Down
  1. all consumers who will purchase a product or service
  2. percentage of total sales of product or service that company expects to capture in relation to its competitors
  3. difference between customer and service that is actually received
  4. Keep focus on satisfying customer needs during all activities
  5. an organizations' values are what support its' vision, shape its' culture, and reflect what is important to the organization.
  6. value of next best alternative that you pass up when making a choice
  7. buying with little thought during emotional highs or lows
  8. rate at which companies produce goods or services in relation to amount of materials and number of employees utilized
  9. Minimum sales required to cover all of expenses of organizing, promoting, and running the event

16 Clues: buying based on loyalty to brand or product • specific group of consumers business wants to reach • all consumers who will purchase a product or service • attempt to appeal to large,general group of consumers • buying with little thought during emotional highs or lows • Value people believe they receive from a product or service • ...

Good Service 2020-07-15

Good Service crossword puzzle
Across
  1. a person who purchases goods or services
  2. the sum of all experiences a customer has with a supplier of goods and/or services
Down
  1. people choose to use a shop or buy one product
  2. the total customer experience with that business
  3. a customer who purchases products or services from a hospitality business
  4. carried out or performed without delay
  5. service that meets or exceeds customer satisfaction.

7 Clues: carried out or performed without delay • a person who purchases goods or services • people choose to use a shop or buy one product • the total customer experience with that business • service that meets or exceeds customer satisfaction. • a customer who purchases products or services from a hospitality business • ...

Continuous Improvement Concepts 2023-01-02

Continuous Improvement Concepts crossword puzzle
Across
  1. A problem-solving methodology used in Six Sigma to improve processes. It stands for Define, Measure, Analyze, Improve, and Control (acronym)
  2. The difference between expected and actual results in a process
  3. A method used to reduce the time it takes to change over from one product to another on a production line (SMED)
  4. Acronym used for the term "Critical to Quality Characteristics"
  5. The ability of a process to produce output within specified limits (2 words)
  6. A scheduling system used to manage the flow of work and materials
  7. The rate at which products or services must be produced in order to meet customer demand (2 words)
  8. A methodology for improving process quality by identifying and eliminating defects
  9. A methodology for reducing waste and increasing efficiency in a process
Down
  1. A method used to identify the underlying cause of a problem in order to fix it and prevent it from occurring again (3 words)
  2. A mistake-proofing technique used to prevent errors or defects in a process (ignore hyphen)
  3. The needs and expectations of the customer, as expressed through feedback or market research (VOC)
  4. Any activity or effort that does not add value for the customer
  5. A visual tool used to analyze and design the flow of materials and information required to deliver a product or service to the customer (3 words)
  6. A standardized set of work procedures that clearly defines the most efficient way to perform a task (2 words)
  7. A Lean tool used to organize and standardize the work environment
  8. A continuous improvement philosophy that encourages all employees to identify and eliminate waste in their work areas
  9. Any activity or effort that is perceived by the customer as adding value to the product or service.

18 Clues: Any activity or effort that does not add value for the customer • The difference between expected and actual results in a process • Acronym used for the term "Critical to Quality Characteristics" • A Lean tool used to organize and standardize the work environment • A scheduling system used to manage the flow of work and materials • ...

Domestic And International Airports 2018-06-21

Domestic And International Airports crossword puzzle
Across
  1. bag checks, xrays
  2. after customs
  3. AVSEC
  4. where you can pray
  5. sign of man and women
  6. customer service agent
  7. They sniff bags
  8. EK
  9. before customs
  10. 'L' in LAGS
Down
  1. UM
  2. PSA
  3. 'G' in LAGS
  4. ATC
  5. sign of phone
  6. NPL
  7. 'A' in LAGS
  8. who founded menzies
  9. sign of question mark

19 Clues: UM • EK • PSA • ATC • NPL • AVSEC • 'G' in LAGS • 'A' in LAGS • 'L' in LAGS • after customs • sign of phone • before customs • They sniff bags • bag checks, xrays • where you can pray • who founded menzies • sign of man and women • sign of question mark • customer service agent

Chapter 6 Distribution, Promotion, and Selling 2023-05-25

Chapter 6 Distribution, Promotion, and Selling crossword puzzle
Across
  1. based on the logical reasoning of customers
  2. a written statement meant to inform the media
  3. involves the use of visual media to promote, sell, and distribute a product or service to a targeted audience
  4. direct communication between a prospective buyer and a sales representative in which the sales representative
  5. moves the product directly from the manufacturer to the customer
  6. an important component of supply chain management that involves the locations and methods used to make products and services available to customers
  7. a nonpaid form of communication that calls attention to your business through media coverage
  8. the act of offering an incentive to customers in order to increase sales
  9. the act of establishing a favorable relationship with customers and the general public
  10. using the phone to market your product or service
  11. based on the desire to have a specific product or service
Down
  1. includes not only transportation but also storage and handling of products and packaging within a channel of distribution
  2. the coordination of manufacturers, suppliers, and retailers working together to meet a customer need for a product or service
  3. uses intermediaries
  4. of distribution the routes that products and services take from the time they are produced to the time they are consumed
  5. to influence the prospective buyer in a purchase situation
  6. a paid form of communication sent out by a business about a product or service
  7. a refund offered to people who purchase a product

18 Clues: uses intermediaries • based on the logical reasoning of customers • a written statement meant to inform the media • using the phone to market your product or service • a refund offered to people who purchase a product • based on the desire to have a specific product or service • to influence the prospective buyer in a purchase situation • ...