customer service Crossword Puzzles

Equipment 2023-07-13

Equipment crossword puzzle
Across
  1. Increases your pay
  2. If the customer calls you on the (Blank) line you should schedule the appointment with Carroll?
  3. This is main job function
  4. You will do this ( ) with every call.
  5. You should enter this ( ) when logging into Max
  6. We should not give this ( )
Down
  1. Judith reports to this person
  2. you should schedule this ( ) if the customer does not have hot water.
  3. We don't schedule appointments for this sister company?
  4. If the customer calls you on the Scalfani line you should schedule the appointment with?
  5. Fee A cx will pay this without a service agreement.
  6. When using salesforce this is the 1 priority
  7. If you don't know, you should ( )
  8. Your productivity will be rated on various ( )
  9. This person is great resource when you have a question

15 Clues: Increases your pay • This is main job function • We should not give this ( ) • Judith reports to this person • If you don't know, you should ( ) • You will do this ( ) with every call. • When using salesforce this is the 1 priority • Your productivity will be rated on various ( ) • You should enter this ( ) when logging into Max • ...

Work Flow 2021-10-07

Work Flow crossword puzzle
Across
  1. Will paint a room for you
  2. First franchise
  3. Shoe covers
  4. Blue shirts
  5. Customer service
  6. 5 star
  7. The office mascot
Down
  1. We want to be the employer of
  2. Checks go here
  3. 5702
  4. Never say anything about
  5. Ipad and Iphone
  6. Always park on
  7. 14/13/7
  8. Damion's middle name
  9. Monday morning

16 Clues: 5702 • 5 star • 14/13/7 • Shoe covers • Blue shirts • Checks go here • Always park on • Monday morning • First franchise • Ipad and Iphone • Customer service • The office mascot • Damion's middle name • Never say anything about • Will paint a room for you • We want to be the employer of

CallOneOps 2015-12-11

CallOneOps crossword puzzle
Across
  1. Person that acts or has the power or authority to act on behalf of another person or organisation
  2. Taking charge/control of something, to direct
  3. Process of using words, sounds, signs
  4. Acts done for others, as a business
  5. Effort made to do something correctly/safely
  6. To rise/stress or make something important
Down
  1. A particular occurrence, job, case
  2. Global Call Management
  3. Service Level Agreement
  4. Work Order
  5. Back Order
  6. The act of arranging, putting things in order or making things run smoothly together
  7. Supervising activities in progress to ensure they are on-course
  8. Working together, collaboration
  9. One whose job requires training in a specific technical process
  10. Next Business Day
  11. Managed Services Operations
  12. Form that shows the time spent by an employee working on a particular job
  13. Estimated Time of Arrival
  14. Customer Care Center
  15. Service Request
  16. National Cash Register

22 Clues: Work Order • Back Order • Service Request • Next Business Day • Customer Care Center • Global Call Management • National Cash Register • Service Level Agreement • Estimated Time of Arrival • Managed Services Operations • Working together, collaboration • A particular occurrence, job, case • Acts done for others, as a business • Process of using words, sounds, signs • ...

service 2023-08-07

service crossword puzzle
Across
  1. pemilik perusahaan
  2. nama makanan dihidang jam 12 sampai 15
  3. menu yang berubah tergantung waktu
  4. nama lain dari wastafel
  5. hidangan hasil laut
  6. alat untuk mengambil makanan yang berkuah
  7. nama makanan dihidang jam 10 sampai 11
  8. nama lain dari silverware
  9. bahan hewani yang dipanggang utuh atau potongan besar
  10. bagian yang khusus menangani perawatan serta kebersihan peralatan restoran dan bar
  11. nama makanan dihidang jam 6 sampai 10
  12. peralatan makanan dan minum yang terbuat dari silver/perak, stainless steel, aluminium, plastik
  13. nama lain dari chinaware
  14. alat untuk memotong makanan
  15. benda yang berfungsi untuk mencuci atau mengusap permukaan alat makan dan minuman
  16. peralatan restoran yang terbuat dari bahan kaca atau kristal dan digunakan untuk penyajian minuman
  17. menu yang membuat tamu memilih dan mengambil makanan sesuai dengan seleranya
  18. menu yang selalu tersedia di restoran
  19. barang yang digunakan untuk menaruh peralatan kotor
  20. peralatan tradisional yang memiliki fungsi untuk menyajikan makanan di buffet
  21. daftar makanan
  22. kereta dorong digunakan untuk membawa makanan
  23. kata menu berasal dari
  24. masakan berkuah
  25. kursi dalam bahasa inggris
Down
  1. orang yang menangani pencucian peralatan restoran
  2. semua peralatan di restoran yang memiliki rongga
  3. peralatan pecah belah yang terbuat dari keramik disebut
  4. nama makanan dihidang jam 19 sampai 23
  5. chinaware yang dijadikan sebagai alas untuk menaruh cake tongs dan ladle di buffet
  6. tempat garam dan merica
  7. menu berasal dari kata
  8. masakan yang berkembang dari eropa
  9. ice cream dengan rasa dominan buah
  10. benda untuk membuang abu rokok
  11. tempat duduk selain kursi
  12. segala bentuk benda atau peralatan yang digunakan sebagai alat hidang dan makan atau minum
  13. serving spoon dan fork untuk mengambil makanan
  14. makan malam yang ringan
  15. proses menggosok atau menyikat
  16. suatu proses pekerjaan membersihkan dengan cara mengkilapkan peralatan restoran
  17. proses yang merupakan akhir pencucian
  18. bahan yang umumnya dipakai untuk membuat kursi
  19. bill or fare berasal dari
  20. nama lain dari nampak/baki
  21. nama lain dari proses pencucian
  22. hidangan pembuka
  23. kepala restoran
  24. apa arti fork?
  25. hidangan penutup

50 Clues: apa arti fork? • daftar makanan • kepala restoran • masakan berkuah • hidangan pembuka • hidangan penutup • pemilik perusahaan • hidangan hasil laut • menu berasal dari kata • kata menu berasal dari • tempat garam dan merica • nama lain dari wastafel • makan malam yang ringan • nama lain dari chinaware • tempat duduk selain kursi • nama lain dari silverware • bill or fare berasal dari • ...

Entrepreunership - Crossword puzzle 2022-02-23

Entrepreunership - Crossword puzzle crossword puzzle
Across
  1. Training camp for learning skills.
  2. The experience as the customer sees.
  3. The process of introducing new ideas.
  4. The money a business makes from sales.
  5. A way for contact potential customers.
  6. How a business achieve its objectives.
  7. Money paid or cost.
  8. A group that engaging to improve.
Down
  1. A business long-term goal
  2. Changes done by costumer's feedback.
  3. The things you want customer to know.
  4. Refers to the execution of new ideas.
  5. The individual who starts a company.
  6. A new concept of product or service.

14 Clues: Money paid or cost. • A business long-term goal • A group that engaging to improve. • Training camp for learning skills. • Changes done by costumer's feedback. • The experience as the customer sees. • The individual who starts a company. • A new concept of product or service. • The things you want customer to know. • Refers to the execution of new ideas. • ...

ACP 2023-01-13

ACP crossword puzzle
Across
  1. The best kind of discovery questions
  2. Needs to be read word for word
  3. Free for customers who qualify for ACP
  4. 30mbps internet speed
  5. Tell
  6. Sell
Down
  1. What you need to build with your customer
  2. Word we don't want to use when selling ACP
  3. Does your customer have any of these?
  4. What we read from in Ring Central
  5. Don't forget to pitch this!
  6. Benefit offering $30 off of internet service
  7. What we use to overcome objections
  8. The tool used to enroll customers for ACP

14 Clues: Tell • Sell • 30mbps internet speed • Don't forget to pitch this! • Needs to be read word for word • What we read from in Ring Central • What we use to overcome objections • The best kind of discovery questions • Does your customer have any of these? • Free for customers who qualify for ACP • What you need to build with your customer • The tool used to enroll customers for ACP • ...

SERVICE 2016-08-17

SERVICE crossword puzzle
Across
  1. Appropriate for conducting tasks that are high in complexity
  2. The quality or state of being fit
  3. Legal and financial vehicle used to distribute inheritance
  4. To fix or mend
  5. To advance in ones career
  6. The quality of being outstanding or extremely good
  7. service; improve
  8. A body of people with a particular purpose
  9. commemoration; observance
  10. intentional; on purpose
  11. people; neighborhood
Down
  1. having spent time in the military
  2. accommodating; obliging
  3. i cant get know satisf________
  4. Adapted to a use or purpose
  5. Association of persons for common benefit
  6. Your theory makes sense in one ______
  7. Revenue minus expenses
  8. Those who serve and protect
  9. Something that is helpful or welcome but is not always available

20 Clues: To fix or mend • service; improve • people; neighborhood • Revenue minus expenses • accommodating; obliging • intentional; on purpose • To advance in ones career • commemoration; observance • Adapted to a use or purpose • Those who serve and protect • i cant get know satisf________ • having spent time in the military • The quality or state of being fit • ...

Service 2014-05-05

Service crossword puzzle
Across
  1. Customers love when you have lots of this in each pet category (9]
  2. I “might” recommend you (7)
  3. Knowing a customer’s pet names or dietary requirements is very…..[8]
  4. There are 3 of these [5]
  5. It all starts with a warm one of these[8]
  6. I take care of your stats (12)
  7. This value shows the customers you care [5]
  8. I would definitely not recommend you (9)
  9. In stock/Colleagues on shop floor that can answer customer queries (12)
  10. When you get a good NPS you have received good customer…[11]
  11. It works wonders to come across happy [5]
  12. Customer impatience can be battled with this[5]
Down
  1. I am your stats (3,8,5)
  2. Customers receive this if you sign them up [8]
  3. You This finishes the interaction perfectly [5,3]
  4. This card helps both customers and pets [3]
  5. I would recommend you (8)
  6. These good relations come in very handy in customer care (12)
  7. This should happen with every transaction [5]
  8. Knowing as much about as many of these is important [8]
  9. Open and welcoming [12]
  10. Can I help you take your bags to the car [10]
  11. Do you have what it takes? [7]
  12. You gain these when you know your stuff online [7]

24 Clues: Open and welcoming [12] • I am your stats (3,8,5) • There are 3 of these [5] • I would recommend you (8) • I “might” recommend you (7) • I take care of your stats (12) • Do you have what it takes? [7] • I would definitely not recommend you (9) • It all starts with a warm one of these[8] • It works wonders to come across happy [5] • This card helps both customers and pets [3] • ...

Perez_Q1Summary 2023-10-03

Perez_Q1Summary crossword puzzle
Across
  1. internet businesses
  2. comes in varying levels
  3. is vital in customer service and employee management
  4. can be costly
  5. is a document outlining a businesses goals and strategies
  6. energize or depress a sector of business
  7. may not have a physical store
  8. likelihood effort will induce performance
  9. dominate the American economy
  10. have a plan
  11. diagram stands for program evaluation and review technique
  12. chart is a graphic schedule of a projects phases, activities and tasks plotted against a timeline
  13. businesses conducted from the owners home
  14. is vital to an employee in a leadership position
  15. to analyze the operations of successful business
  16. should be completed in order to ensure efficient production and distribution of products
  17. management is a prioritized process in which the risks are identified and ranked in order to increase
  18. is a service quality model which measures the gap between customer expectations and experience
  19. should always reflect the product or service offered
  20. is based upon consumer behavior
  21. is important to the success of any business
Down
  1. is a necessary process for any business
  2. will enhance employee projects and productivity
  3. is impacted most by competition
  4. are the heartbeat of an organization
  5. effective leadership techniques
  6. understanding various employee needs
  7. increase productivity
  8. helps with conflict management
  9. is reducing the number of employees
  10. should not be a determining factor of effective leadership
  11. include plans for growth and expansion
  12. is essential to the success of any business
  13. is payment to individuals for their contribution to a company for organization
  14. can have both positive and negative effects on employee motivation
  15. work to satisfy the customers

36 Clues: have a plan • can be costly • internet businesses • increase productivity • comes in varying levels • may not have a physical store • dominate the American economy • work to satisfy the customers • helps with conflict management • is impacted most by competition • effective leadership techniques • is based upon consumer behavior • is reducing the number of employees • ...

Customer Service Week 2022 2022-09-20

Customer Service Week 2022 crossword puzzle
Across
  1. Health Insurance Portability and Accountability Act
  2. queue we no longer use for PA processing
  3. when we cannot submit a batch we (blank) it
  4. utilized when a prescriber NPI is false for a new pt
  5. if a Demo page is missing, you(blank)the batch
Down
  1. are opened when we have missing items on a PA
  2. Comes in 5 sizes
  3. system used to enter demographics from the PA
  4. LifeVest Network
  5. an electronic version of patient records

10 Clues: Comes in 5 sizes • LifeVest Network • queue we no longer use for PA processing • an electronic version of patient records • when we cannot submit a batch we (blank) it • are opened when we have missing items on a PA • system used to enter demographics from the PA • if a Demo page is missing, you(blank)the batch • Health Insurance Portability and Accountability Act • ...

5 Diamond Customer Service 2022-10-13

5 Diamond Customer Service crossword puzzle
Across
  1. The trait of understanding others' concerns.
  2. Using good ________ is important. Say please and thank you often.
  3. Your ________ should be clear and professional (avoid slang).
  4. If we don't provide 5 Diamond Customer ________ the customer will find someone else to do so.
Down
  1. A good practice is to underpromise and _______.
  2. This should look professional and be appropriate for your position.
  3. Be a proactive employee who ________ contact with customers instead of waiting for them.
  4. What you should be ready to provide both customers and coworkers as needed.
  5. You must have a good ________ of the bank's product and services in order to deliver the best service.
  6. The underlying basis of your words and actions.

10 Clues: The trait of understanding others' concerns. • A good practice is to underpromise and _______. • The underlying basis of your words and actions. • Your ________ should be clear and professional (avoid slang). • Using good ________ is important. Say please and thank you often. • This should look professional and be appropriate for your position. • ...

Customer Service Compass Crossword! 2020-07-20

Customer Service Compass Crossword! crossword puzzle
Across
  1. a regretful acknowledgment of an offense or failure.
  2. moral principles that govern a person's behavior or the conducting of an activity.
  3. (of a person, policy, or action) creating or controlling a situation by causing something to happen rather than responding to it after it has happened.
  4. interact with others to exchange information and develop professional or social contacts.
  5. question defined as question types that ask respondents to choose from a distinct set of pre-defined responses, such as “yes/no”
Down
  1. means of sending or receiving information, such as phone lines or computers.
  2. question that does not expect a specific, narrow answer.
  3. be incompatible or at variance; clash.
  4. service the assistance and advice provided by a company to those people who buy or use its products or services.
  5. a new method, idea, product, etc.

10 Clues: a new method, idea, product, etc. • be incompatible or at variance; clash. • a regretful acknowledgment of an offense or failure. • question that does not expect a specific, narrow answer. • means of sending or receiving information, such as phone lines or computers. • moral principles that govern a person's behavior or the conducting of an activity. • ...

Customer Service Puzzle 1 2021-01-12

Customer Service Puzzle 1 crossword puzzle
Across
  1. Our pharmacy vendor
  2. Eligibility System
  3. When a claim is processed, an _____ is sent to the provider
  4. The amount of covered expense that the insured pay before the insurer pays
  5. Who is your employer?
Down
  1. Billing System
  2. Claims System
  3. Company knowledge repository
  4. A member can sing up for insurance during OE or during a _____
  5. Phone System

10 Clues: Phone System • Claims System • Billing System • Eligibility System • Our pharmacy vendor • Who is your employer? • Company knowledge repository • When a claim is processed, an _____ is sent to the provider • A member can sing up for insurance during OE or during a _____ • The amount of covered expense that the insured pay before the insurer pays

Customer Service Week Contest 2014-06-25

Customer Service Week Contest crossword puzzle
Across
  1. Thoughtful and aware of others' needs
  2. The right attitude we must have
  3. Having qualities worthy of respect/precious
  4. Having or showing good manners
  5. Inclined to help/opposite of hostile
  6. An ability or willingness to suppress restlessness or annoyance
Down
  1. The pleasant expression when serving customer
  2. Gratitude
  3. Very committed to something
  4. To render assistance to others

10 Clues: Gratitude • Very committed to something • Having or showing good manners • To render assistance to others • The right attitude we must have • Inclined to help/opposite of hostile • Thoughtful and aware of others' needs • Having qualities worthy of respect/precious • The pleasant expression when serving customer • ...

CUSTOMER SERVICE WEEK 2018 2018-09-27

CUSTOMER SERVICE WEEK 2018 crossword puzzle
Across
  1. Capital Responsible for maintaining the municipal civil service system
  2. LMA: List Management and __________
  3. The Office of Citywide Equity and Inclusion's overall vision
  4. ____________ Planning
  5. The Bureau of ___________ and Development
  6. Acronym for last year's Customer Service Week theme
Down
  1. Acronym for New York City Automated Personnel System
  2. Bureau that classifies civil service titles
  3. Number of offices in Human Capital
  4. Quarterly Newsletter for Human Capital: The HC ______

10 Clues: ____________ Planning • Number of offices in Human Capital • LMA: List Management and __________ • The Bureau of ___________ and Development • Bureau that classifies civil service titles • Acronym for last year's Customer Service Week theme • Acronym for New York City Automated Personnel System • Quarterly Newsletter for Human Capital: The HC ______ • ...

customer service week crossword! 2023-09-29

customer service week crossword! crossword puzzle
Across
  1. The flying mammal that haunts the night
  2. What is superman's weakness
  3. What team handles freight claims
  4. Very large apple orchard in upstate New York
  5. Who is batman's enemy
Down
  1. Superhero that was bit by a super spider
  2. CIC status you use when jabber won't work
  3. Chris Evans plays this superhero in the marvel movies
  4. Who is our primary carrier?
  5. An extremely popular coffee flavor available during fall

10 Clues: Who is batman's enemy • What is superman's weakness • Who is our primary carrier? • What team handles freight claims • The flying mammal that haunts the night • Superhero that was bit by a super spider • CIC status you use when jabber won't work • Very large apple orchard in upstate New York • Chris Evans plays this superhero in the marvel movies • ...

L3 U14 Customer Service 2024-04-15

L3 U14 Customer Service crossword puzzle
Across
  1. The assistance and advice provided by a business to those people who buy or use its products or services.
  2. Company rules that are less business-like, friendlier and could be provided ad hoc. e.g. verbal information.
  3. Service provided when sales staff and customers are physically in the same location.
  4. People who work for the company and can also include employees in different departments.
  5. Company rules that are business-like, factual, technical and professional, providing a record e.g. written feedback.
  6. Service provided by connecting with customers via the internet.
Down
  1. People who enquire about or purchases a product or service from a business without any direct relationship with the business.
  2. A hub containing staff whose primary role is to support customers. They may answer phone queries but also use other means such as online chat.
  3. The skills needed to build and maintain positive relationships.
  4. The skills needed to convince customers to make a purchase. Skills include good communication, product knowledge and negotiation.

10 Clues: The skills needed to build and maintain positive relationships. • Service provided by connecting with customers via the internet. • Service provided when sales staff and customers are physically in the same location. • People who work for the company and can also include employees in different departments. • ...

Customer Service Crossword Puzzle 2024-06-26

Customer Service Crossword Puzzle crossword puzzle
Across
  1. Which brand of sunglasses can customers customize in store that we cannot return?
  2. What SKU should be used to create taxidermy gift cards?
  3. What is it called when employees take items out of inventory under their employee number to gain product knowledge of the item without actually buying the item?
Down
  1. Which vendor will take back any repair through Scheels regardless of time or situation without original receipt?
  2. Who's mailbox should we be putting completed donation request forms in?
  3. How many days do customers have to do a price adjustment on an item they previously bought that is now on sale?
  4. What percentage do employees get off when purchasing live bait?
  5. A married couple comes in and wants to buy a license that allows both of them to be on it. Which license are we selling them?
  6. How many days do customers have to pick up online orders before they get refunded/restocked?
  7. How many days do customer have to pick up Special Orders? (Hint: Not the same amount of time as online orders)

10 Clues: What SKU should be used to create taxidermy gift cards? • What percentage do employees get off when purchasing live bait? • Who's mailbox should we be putting completed donation request forms in? • Which brand of sunglasses can customers customize in store that we cannot return? • ...

Revision Quiz 1 2016-11-02

Revision Quiz 1 crossword puzzle
Across
  1. understanding of performance measures for improvement
  2. Loss of capacity
  3. Flattening demand peaks
  4. service to vary in terms of quality
  5. Prevent failure
  6. standard activites high volume
  7. Unapproved authority
  8. Categorises processes b identifying where vaue is added
  9. Manufacturing multiple items before they are sold
  10. Capturing Touchpoints encountered
Down
  1. Benchmarking using observations from other orgs
  2. Walks customers through map of business
  3. One Off relationship, minimum info
  4. capacity strategy aiming to maximise utilisation of scarce resources
  5. type of control system for environmental factors
  6. control system for measuring standard performance
  7. expectations unclear
  8. Measuring organisaiton against internal or external targets
  9. Hihgly capital intensive service
  10. form of outsourcing to other countries
  11. Customer which is impatient or troublesome
  12. Factors are indespensible
  13. Benchmarking measuring and comparing to other orgs
  14. production system using continuous improvement and wast reduction
  15. procurement which creates disintermediation
  16. Service which is labour intensive low interaction and customisation

26 Clues: Prevent failure • Loss of capacity • expectations unclear • Unapproved authority • Flattening demand peaks • Factors are indespensible • standard activites high volume • Hihgly capital intensive service • Capturing Touchpoints encountered • One Off relationship, minimum info • service to vary in terms of quality • form of outsourcing to other countries • ...

Manufacturing Lab Week Puzzle 2018 2018-04-12

Manufacturing Lab Week Puzzle 2018 crossword puzzle
Across
  1. what we manufacture
  2. our company
  3. inventory management system
  4. reference lab dept
  5. apheresis
  6. red blood cells
  7. production lab
  8. last name of ARC president
Down
  1. transportation service for red cross blood products
  2. 2012W1234567890X
  3. this dept takes hospital blood orders
  4. E3077V00
  5. shipping and receiving dept
  6. Duke Medical Center
  7. hospital's customer
  8. quality control department

16 Clues: E3077V00 • apheresis • our company • production lab • red blood cells • 2012W1234567890X • reference lab dept • what we manufacture • Duke Medical Center • hospital's customer • quality control department • last name of ARC president • inventory management system • shipping and receiving dept • this dept takes hospital blood orders • transportation service for red cross blood products

BA and Fraud Crossroad Puzzle 2022-11-02

BA and Fraud Crossroad Puzzle crossword puzzle
Across
  1. Case, setup,
  2. Fraud Trend,
  3. Red flags,
  4. Disputes,
  5. Fraud App,
Down
  1. Policy,
  2. Late Fee,
  3. Service,
  4. Scam,

9 Clues: Scam, • Policy, • Service, • Late Fee, • Disputes, • Red flags, • Fraud App, • Case, setup, • Fraud Trend,

Heart of Customer Service Week 2021-09-29

Heart of Customer Service Week crossword puzzle
Across
  1. Our customers are everything to us
  2. important mood or state of mind for CS work
  3. "We prefer ___" celebrate accomplishments
  4. "we Are_____" - open, honest, and candid
  5. The thing we miss most about being in office
  6. The tool used to talk to our customers
  7. solving a dispute or problem
Down
  1. Zoro's indispensable employees
  2. All You Need to Make Your Business Go
  3. Understand and share the feelings of another
  4. outstanding service received at Zoro
  5. "Take ____" - to be empowered & accountable
  6. Zoro management feels this for each of you
  7. Everyone's favorite ERP system

14 Clues: solving a dispute or problem • Zoro's indispensable employees • Everyone's favorite ERP system • Our customers are everything to us • outstanding service received at Zoro • All You Need to Make Your Business Go • The tool used to talk to our customers • "we Are_____" - open, honest, and candid • "We prefer ___" celebrate accomplishments • ...

Customer Service Week 2025 - Foley 2025-10-06

Customer Service Week 2025 - Foley crossword puzzle
Across
  1. Who is the vice president of operations?
  2. Monthly meeting for all to attend led by Joel.
  3. What Foley core value states to do the right thing at all times, for each other and our customers?
  4. FMCSA database in which employers and service agents are required to report information and violations to.
  5. What Foley core value illudes to embracing modern technology and being creative?
  6. What department handles Breath Alcohol tests, and random notifications?
  7. Where will our new HUB be opening?
Down
  1. What kind of diagram is used at foley that includes Great people winning together?
  2. What are we celebrating this week?
  3. What color is featured on the new logo that symbolizes progress, safety and success?
  4. In which state is our current office?
  5. What platform does Foley use for payroll and time off requests?
  6. What is the ending to our new email addresses?
  7. What department handles the processing of drug tests?

14 Clues: What are we celebrating this week? • Where will our new HUB be opening? • In which state is our current office? • Who is the vice president of operations? • Monthly meeting for all to attend led by Joel. • What is the ending to our new email addresses? • What department handles the processing of drug tests? • ...

ITLFND01 2024-02-28

ITLFND01 crossword puzzle
Across
  1. Guiding principles that proposes the ____ of unnecessary work keep it simple and practical
  2. Communication and ____ is part of 'organizations and people' dimension of service management.
  3. Service value ___ component is focused on the activities needed by an organization to help it co-create value.
  4. Each value chain activity receives inputs and provides ____
  5. Facilitates outcomes that customers want to achieve.
  6. Responsible for defining the requirements for the service.
Down
  1. Feedback loop helps to ensure that the ____ activities remain appropriate in changing circumstances.
  2. Guiding principles helps an organization to make good ____
  3. Guiding principle 'focus on value' is to understand why services are used by service _____
  4. Service ___ management ensures that service providers and service consumers continue to create value together.
  5. Value streams and processes contributes most to defining _____ needed to deliver services.
  6. Benefits, usefulness, or importance of the service, as perceived by the stakeholders.

12 Clues: Facilitates outcomes that customers want to achieve. • Guiding principles helps an organization to make good ____ • Responsible for defining the requirements for the service. • Each value chain activity receives inputs and provides ____ • Benefits, usefulness, or importance of the service, as perceived by the stakeholders. • ...

Q 2023-10-17

Q crossword puzzle
Across
  1. What we want to be over Horizon
  2. who you want to satisfy
  3. Meeting Exceptations
  4. Gets treatment as per Need
  5. Energy and Enthusiam
  6. Everyone gets same treatment
  7. Connect to stakeholders
Down
  1. Expansion
  2. Everyone invited for Game
  3. Different Backgrounds in Game
  4. Bottom Line
  5. Assist Cutomer
  6. Whats my role
  7. Generate Revenue
  8. Mindset
  9. Dedication

16 Clues: Mindset • Expansion • Dedication • Bottom Line • Whats my role • Assist Cutomer • Generate Revenue • Meeting Exceptations • Energy and Enthusiam • who you want to satisfy • Connect to stakeholders • Everyone invited for Game • Gets treatment as per Need • Everyone gets same treatment • Different Backgrounds in Game • What we want to be over Horizon

Marketing crossword 2025-09-30

Marketing crossword crossword puzzle
Across
  1. a paid, promotional message communicated to an audience through various media to inform, persuade, or remind them about a product, service, or idea
  2. the extent to which a product or service meets or exceeds customer expectations and requirements, often defined by its performance, reliability, durability, and conformance to specifications
  3. any expression of dissatisfaction from a customer about a business's product, service, or support experience, often stemming from unmet expectations
  4. the activity or business of promoting and selling products or services, including market research and advertising.
  5. the strategic process of generating revenue by exchanging products or services for payment, involving persuading potential customers to purchase, understanding their needs, and facilitating the transaction to create value for both the buyer and seller
  6. a rival business whose activities have the potential to reduce another business's share of the market
  7. the process by which consumers interpret information about a product, service, or brand, forming opinions, beliefs, and feelings that shape their behavior and purchasing decisions
Down
  1. a brand's ability to consistently deliver on its promises, providing products and services that meet customer expectations over time
  2. any consumer goods that are bought or sold in a transaction between a business and its customer

9 Clues: any consumer goods that are bought or sold in a transaction between a business and its customer • a rival business whose activities have the potential to reduce another business's share of the market • the activity or business of promoting and selling products or services, including market research and advertising. • ...

AMERIPATH CLEVELAND LAB WEEK 2024 2024-04-11

AMERIPATH CLEVELAND LAB WEEK 2024 crossword puzzle
Across
  1. SAFTEY SHEETS
  2. EQUIPMENT TO CUT TISSUE SECTIONS
  3. TYPE OF CELLS
  4. FIRST STEP
  5. SPECIMEN TRANSPORTATION
  6. DYE FOR ROUTINE STAIN
  7. PROCESS FOR ALL REQS
  8. GROUP
  9. WHO THE LAB SERVICES
  10. TYPE OF SPECIMEN
  11. 5C
  12. MICROSCOPE SHOWS
Down
  1. 5 C
  2. SAFETY
  3. PATHOLOGIST JOB
  4. RUSH
  5. TRACKING
  6. LAB METRIC
  7. LIS
  8. DIVISION OF PATHOLOGY
  9. 2ND OPINION
  10. TYPE OF CYTOLOGY SPECIMEN
  11. LIS
  12. CLIENT SERVICE REQUEST
  13. PRODUCT OF LAB WORK

25 Clues: 5C • 5 C • LIS • LIS • RUSH • GROUP • SAFETY • TRACKING • LAB METRIC • FIRST STEP • 2ND OPINION • SAFTEY SHEETS • TYPE OF CELLS • PATHOLOGIST JOB • TYPE OF SPECIMEN • MICROSCOPE SHOWS • PRODUCT OF LAB WORK • PROCESS FOR ALL REQS • WHO THE LAB SERVICES • DIVISION OF PATHOLOGY • DYE FOR ROUTINE STAIN • CLIENT SERVICE REQUEST • SPECIMEN TRANSPORTATION • TYPE OF CYTOLOGY SPECIMEN • EQUIPMENT TO CUT TISSUE SECTIONS

are u hungry? 2024-10-27

are u hungry? crossword puzzle
Across
  1. хрустящий картофель
  2. фрукты
  3. еда
  4. лимон
  5. сыр
  6. картофель
  7. курица
  8. шеф-повар
  9. овощи
  10. сосиски
  11. бутерброды
  12. креветки
  13. оливки
  14. арбуз
  15. еда, принятие пищи
  16. вилка
  17. официант
  18. нож
  19. сервис
  20. грибы
Down
  1. салат-лук
  2. посетитель
  3. форма
  4. огурец
  5. помидоры
  6. ананас
  7. перец
  8. рис
  9. горох
  10. поднос
  11. макароны
  12. ягненок
  13. клубника
  14. говядина
  15. лук
  16. меню
  17. рыба
  18. дыня

38 Clues: еда • сыр • рис • лук • нож • меню • рыба • дыня • форма • перец • лимон • горох • овощи • арбуз • вилка • грибы • огурец • ананас • фрукты • поднос • курица • оливки • сервис • ягненок • сосиски • помидоры • макароны • клубника • креветки • говядина • официант • салат-лук • картофель • шеф-повар • посетитель • бутерброды • еда, принятие пищи • хрустящий картофель

08 en el aereopuerto 2024-12-18

08 en el aereopuerto crossword puzzle
Across
  1. – gate
  2. – To travel
  3. – check-in
  4. – Airport
  5. – Vacation / Holidays
  6. – Ticket
  7. – Adventure
  8. – Taxi
  9. – Reservation
  10. – Flight attendant
  11. – Train
  12. – Trip
  13. – in-flight
  14. – To board
  15. – To take off
  16. – Airplane
  17. – Pilot
Down
  1. – Airline
  2. – Suitcase
  3. – To wait
  4. – Customer service
  5. – Security
  6. – Departure
  7. – Entertainment
  8. – Rest / Relaxation
  9. – Sala VIP
  10. – Destination
  11. Dutyfree
  12. – To land
  13. – Waiting room

30 Clues: – gate • – Taxi • – Trip • – Train • – Pilot • – Ticket • Dutyfree • – Airline • – To wait • – Airport • – To land • – Suitcase • – check-in • – Security • – Sala VIP • – To board • – Airplane • – To travel • – Departure • – Adventure • – in-flight • – Destination • – Reservation • – To take off • – Waiting room • – Entertainment • – Customer service • – Flight attendant • – Rest / Relaxation • – Vacation / Holidays

Dreams4RPS 2025-01-06

Dreams4RPS crossword puzzle
Across
  1. Community Partnership
  2. Compensation
  3. Reading
  4. Leadership Development
  5. PTAs and PTOs
  6. Food
  7. Special Education
  8. Extended Learning Time
  9. High School Redesign
  10. Athletics and Activities
  11. Building Safety and Maintenance
  12. Richmond and RPS History
Down
  1. Systems
  2. Telling Our Story
  3. Zero Teacher Vacancies
  4. Multilingual Learners
  5. Teacher Diversity
  6. 6th and 9th Grade Transitions
  7. Attendance
  8. Student Mental Health
  9. Facilities
  10. Customer Service
  11. Trauma Responsiveness
  12. Transportation
  13. Technology

25 Clues: Food • Systems • Reading • Attendance • Facilities • Technology • Compensation • PTAs and PTOs • Transportation • Customer Service • Telling Our Story • Teacher Diversity • Special Education • High School Redesign • Community Partnership • Multilingual Learners • Student Mental Health • Trauma Responsiveness • Zero Teacher Vacancies • Leadership Development • Extended Learning Time • Athletics and Activities • ...

Service 2021-02-05

Service crossword puzzle
Across
  1. Maintenance > OpCodes: Packaged amount of an Operation. I need to be equal to or higher than the Amount field
  2. Advisor > Appointments: Hover over me and you might see Deferred Ops and/or Attachments
  3. Advisor > Route Sheet: Use this to communicate to a tech, parts department or add someone to join the conversation
  4. Advisor > Appointments: In 1981 I was upgraded to 17, and I can be decoded
  5. Advisor > Repair Orders: This code determines the Pay Type of an Operation and how things will post in accounting
  6. Service > Advisor: No color coding, grid view, display a date or date range, Export
  7. Advisor > Repair Orders: A walk around of a customer's vehicle notating any physical damage
  8. Advisor > Repair Orders: One click of this hyperlink and you will receive a popup window to make a quick change to someone's address
  9. Go here to assign all Operations to a single tech, only if the Repair Order has been Released
Down
  1. Advisor > Repair Orders: Click this so the Repair Order will appear on the Route Sheet and the Parts Dept can bill out parts
  2. Advisor > Repair Orders: See previous Repair Orders from the past
  3. Advisor > Appointments: Click me and you will see popular OpCodes
  4. Advisor > Repair Orders: Turns the Operation green (on the main screen) and locks it from editing
  5. Advisor > Route Sheet: Choose me to change the Refresh Rate Interval
  6. Advisor > Repair Orders: Click me to view a breakout of the four Pay Types and all charges and/or discounts on the Repair Order
  7. Maintenance > OpCodes: Select this if I will be a very frequently OpCode
  8. Advisor > Repair Orders: This TAB will allow you to see the Labor Time Guide
  9. Advisor > Repair Orders: Click me to make your Primary Grid appear just how YOU like it
  10. Advisor > Repair Orders: Used for outside services, such as Car Rental
  11. Go here to create or edit an amount for a per hour fee for Customer Pay, Internal, Warranty. Make me a matrix, if you would like

20 Clues: Advisor > Repair Orders: See previous Repair Orders from the past • Advisor > Appointments: Click me and you will see popular OpCodes • Advisor > Route Sheet: Choose me to change the Refresh Rate Interval • Advisor > Repair Orders: Used for outside services, such as Car Rental • Maintenance > OpCodes: Select this if I will be a very frequently OpCode • ...

banking jobs/skylars skipper 2018-03-06

banking jobs/skylars skipper crossword puzzle
Across
  1. Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  2. oversee a team of Indirect Underwriters that underwrites over 50,000 loan applications annually and has loan production exceeding $400 million annually.
  3. Processes financial transactions promptly and accurately; Strictly adheres to all bank policies and procedures; Prioritizes client demands; Provides impeccable customer service
  4. Advise clients on investment strategies and other financial decisions Assess clients' assets, liabilities, and overall financial conditions Prepare presentations that recommend various financial products Review and communicate portfolio performances to clients Network and build relationships with new and existing client base
  5. Mission Market retail banking products and services to consumer and small business customers, face to face or over the phone, in order to grow, retain and maximize profit for the bank.
  6. create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships and discovering opportunities for new business.
Down
  1. ensure high levels of customer service on both the lending and retail side by greeting, engaging, and interacting with customers to process sales, loans, and transactions.
  2. The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group.
  3. satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers
  4. provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Speak more than one language

10 Clues: The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group. • oversee a team of Indirect Underwriters that underwrites over 50,000 loan applications annually and has loan production exceeding $400 million annually. • ...

SHI Cohort Activity 2023-02-02

SHI Cohort Activity crossword puzzle
Across
  1. SQL is classified as this type of software
  2. an image of software that is created by executing the software's setup or install procedure or by duplicating an existing Instance
  3. an employee or contractor (except Students) who accesses or uses an Education Platform Product for the benefit of the Institution
  4. any third party service provider that is not a Listed Provider and is not using Listed Provider as a Data Center Provider as part of the outsourcing service
  5. A Product that is comprised of components that are also licensed separately
  6. the standard retail acronym for Microsofts terms
  7. users that are not employees, onsite contractors or onsite agents of Customer or its Affiliates
  8. the right to download, install, access and use a Product
  9. this is what you do when you sign in
  10. other processors used by Microsoft to process data
  11. Instance of software that is loaded into memory and for which one or more instructions have been executed
  12. Rights available to SA customers either to reassign licenses outside the standard timelines or to use Products on multitenant servers outside their own datacenters
  13. Formerly called Common Data Service
  14. a customer relationship management application
Down
  1. Customer may be able to upgrade from prior versions of the software or other Products under special terms published in the Product Entry or Product List as indicated
  2. Indicates that certain additional conditions must be met in order to purchase Licenses for the Product
  3. Permitted lower editions corresponding to specified higher editions
  4. A type of infrastructure that co-exists both on-premises and in the cloud
  5. a document storage application
  6. a license purchased in addition to (and associated with) a previously acquired base license
  7. a License that permits management of one or more OSEs by the corresponding version of the server software or any earlier version of the server software
  8. An SA benefit that permits use of Products for conditional hosting purposes

22 Clues: a document storage application • Formerly called Common Data Service • this is what you do when you sign in • SQL is classified as this type of software • a customer relationship management application • the standard retail acronym for Microsofts terms • other processors used by Microsoft to process data • the right to download, install, access and use a Product • ...

Computer Elite Christmas 2024 2024-11-24

Computer Elite Christmas 2024 crossword puzzle
Across
  1. We searched for clues in file cabinets during this race.
  2. Location added in 2018
  3. Elite _______ that is located in the back of the Barrie store
  4. In 2023 customers were this to our success
  5. Customer that rings every extension until someone answers
  6. Supplier for Fiber internet in the Tech Facility
Down
  1. Universal _______ Bus
  2. New name for Commit
  3. First of the Month _______
  4. Air Hockey Wizard
  5. AISA customer
  6. Furthest city a CE tech traveled to for a billable SOW
  7. Type of service we offer that all customers should have
  8. Not AMD

14 Clues: Not AMD • AISA customer • Air Hockey Wizard • New name for Commit • Universal _______ Bus • Location added in 2018 • First of the Month _______ • In 2023 customers were this to our success • Supplier for Fiber internet in the Tech Facility • Furthest city a CE tech traveled to for a billable SOW • Type of service we offer that all customers should have • ...

Customer Service Week Crossword Puzzle 2013-10-02

Customer Service Week Crossword Puzzle crossword puzzle
Across
  1. Helpful activity to a customer
  2. Department that focuses on minimizing risk
  3. Individuals working together for the same result
  4. Individual who purchases goods/services
  5. Boxlike device for holding film with a lens
Down
  1. The bank that is known for a horse and carriage
  2. Kernels that burst into a delicious treat when heated
  3. Melts in your mouth
  4. Slip of paper purchased to gain admission into a movie
  5. Device that throws an image on a screen
  6. Another name for a theater
  7. Act of lending
  8. Motion picture

13 Clues: Act of lending • Motion picture • Melts in your mouth • Another name for a theater • Helpful activity to a customer • Device that throws an image on a screen • Individual who purchases goods/services • Department that focuses on minimizing risk • Boxlike device for holding film with a lens • The bank that is known for a horse and carriage • ...

business ideas 2013-05-13

business ideas crossword puzzle
Across
  1. places things are made
  2. product
  3. charity
Down
  1. money
  2. business
  3. buying stuff
  4. making money
  5. job
  6. help
  7. money

10 Clues: job • help • money • money • product • charity • business • buying stuff • making money • places things are made

Marketing 2013-03-19

Marketing crossword puzzle
Across
  1. Helps to organise and manage your business.
  2. Price multiplied by quantity.
  3. The costless dissemination of a product, service or business used for promotional purposes by the media.
  4. When a celebrity, existing client or special interest group promote a product or service.
  5. The study of values, attitudes, lifestyle and personality.
  6. Attention, Interest, Desire and Action.
  7. Important to maintain this with customer.
  8. Businesses hate this.
  9. A manner of expression in communication.
  10. An example of non-print marketing.
Down
  1. Small, profitable segment of a market.
  2. A model or tool used to identifying products and their markets in a business.
  3. Truthfulness; sincerity.
  4. A phrase conveying the most important attribute of a business, product or service.
  5. New products, new market.
  6. First step in personal selling process.
  7. A deep regret or concern after an expensive purchase.
  8. An example of non-print marketing.
  9. Conducting focus groups and interviews are examples of this type of research.
  10. Revenue subtract costs.
  11. Distribution channels.

21 Clues: Businesses hate this. • Distribution channels. • Revenue subtract costs. • Truthfulness; sincerity. • New products, new market. • Price multiplied by quantity. • An example of non-print marketing. • An example of non-print marketing. • Small, profitable segment of a market. • First step in personal selling process. • Attention, Interest, Desire and Action. • ...

Service Marketing 2015-10-01

Service Marketing crossword puzzle
Across
  1. personal injury or damage to possessions
  2. personal selling through the medium of the telephone
  3. capable of being touched and held in physical form over time
  4. personal fears and emotions
  5. internal standards customers use to judge the quality of an experience
  6. something that is experienced and cannot be touched
  7. tailoring service characteristics to meet customer specific needs
  8. unwanted impacts on any of the five senses
  9. how others think and react
Down
  1. unsatisfactory performance outcomes
  2. a physical location, suppliers and customers meet to do business
  3. reducing variation in service operations and delivery
  4. an exchange between two parties
  5. patronizing a specific firm over an extended period of time
  6. a formal expression of dissatisfaction
  7. wasting time
  8. monetary loss
  9. a group of persons who share common characteristics
  10. an act or performance that creates benefits for customers
  11. non-personal communication by a marketer to inform or persuade others

20 Clues: wasting time • monetary loss • how others think and react • personal fears and emotions • an exchange between two parties • unsatisfactory performance outcomes • a formal expression of dissatisfaction • personal injury or damage to possessions • unwanted impacts on any of the five senses • a group of persons who share common characteristics • ...

Marketing Crossword 2025-06-13

Marketing Crossword crossword puzzle
Across
  1. Paid communication used to promote a product or service.
  2. A memorable phrase used in marketing.
  3. การรับรู้แบรนด์
  4. กลุ่มเป้าหมาย
  5. A plan of action to promote and sell a product.
  6. A symbol or design that represents a brand.
  7. ข้อความกระตุ้นการซื้อ
  8. A digital space where products can be promoted and sold.
  9. The specific group of people a product is aimed at.
  10. A group of buyers and sellers for a product.
  11. The process of creating a unique name and image for a product.
  12. The money a business earns after expenses.
Down
  1. Activities that communicate the merits of the product and persuade customers to buy.
  2. The person who buys the product or service.
  3. The amount of money paid for a product.
  4. ข้อเสนอคุณค่า
  5. The desire of customers to purchase a product.
  6. The item or service being sold.
  7. การแบ่งตลาด
  8. A temporary reduction in price to boost purchases.

20 Clues: การแบ่งตลาด • ข้อเสนอคุณค่า • กลุ่มเป้าหมาย • การรับรู้แบรนด์ • ข้อความกระตุ้นการซื้อ • The item or service being sold. • A memorable phrase used in marketing. • The amount of money paid for a product. • The money a business earns after expenses. • The person who buys the product or service. • A symbol or design that represents a brand. • ...

big picture 2013-05-24

big picture crossword puzzle
Across
  1. Where are we going?
  2. pricing based on the customers perceived benefits of the product
  3. Information collected about the market and customers
  4. Take competitor business
  5. One of the segmantation variables
  6. How we define our market
  7. low-involvement, habitutal loyalty
  8. overall strategy
  9. The process of Segmentation, Positioning and Targeting
  10. Where our future business will come from. Source of ____
  11. The market leader generally ______ demand
Down
  1. heart, head and hand describe three types of _____
  2. Specifically who our strategy will reach
  3. core believe customer has in product/service
  4. Determines the price for the customer
  5. Growth and Maturity describe to phases of the product ____
  6. The lens in which we evaluate decisions
  7. What we will say to our target customers
  8. (refer question x)
  9. Segmentation, Targeting and _______ (STP)

20 Clues: overall strategy • (refer question x) • Where are we going? • Take competitor business • How we define our market • One of the segmantation variables • low-involvement, habitutal loyalty • Determines the price for the customer • The lens in which we evaluate decisions • Specifically who our strategy will reach • What we will say to our target customers • ...

Basic Skills of Marketing Fall 2016 2016-12-09

Basic Skills of Marketing Fall 2016 crossword puzzle
Across
  1. deciding what customers want; finding ways to get it for them
  2. determining where to put a product so customer is more likely to purchase it
  3. movement of goods from producer through distributor to you
  4. the customers who are likely to purchase a product
  5. businesses that make sell to other businesses
  6. taking raw material and changing its form for consumer usage
Down
  1. leads to lower prices and happy customers, too.
  2. example: ingredients on the side of packaging
  3. all potential customers who may purchase a product or a service
  4. goods or services made available at a certain time for customer convenience
  5. raising customer awareness of a product
  6. business owned by two or more people
  7. description of the population
  8. developing, promoting, and distributing products

14 Clues: description of the population • business owned by two or more people • raising customer awareness of a product • example: ingredients on the side of packaging • businesses that make sell to other businesses • leads to lower prices and happy customers, too. • developing, promoting, and distributing products • the customers who are likely to purchase a product • ...

Sales 2019-11-04

Sales crossword puzzle
Across
  1. Induce customer to purchase add-ons
  2. Day after Thanksgiving (2 words)
  3. Four days after Thanksgiving (2 words)
  4. Selling large number of items to one customer (2 words)
  5. Makes salesperson an assistant buyer (3 words)
  6. Motivates or encourages one to do something
  7. Canon extended service plan
Down
  1. Best performers each month (2 words)
  2. Support and assist dealers (2 words)
  3. Money made during each sale (3 words)
  4. Selling in non-retail environment (2 words)
  5. Sales vs calls (2 words)
  6. First external CITS business (2 words)
  7. Selling via synchronous messaging (2 words)
  8. Replace with a newer product

15 Clues: Sales vs calls (2 words) • Canon extended service plan • Replace with a newer product • Day after Thanksgiving (2 words) • Induce customer to purchase add-ons • Best performers each month (2 words) • Support and assist dealers (2 words) • Money made during each sale (3 words) • First external CITS business (2 words) • Four days after Thanksgiving (2 words) • ...

KANA Get A Whoop Whoop! 2016-03-19

KANA Get A Whoop Whoop! crossword puzzle
Across
  1. By what time (local time) do ETD tickets need to be submitted before dispatch closes on a holiday?
  2. A customer has a single bill and wants to split them.
  3. A customer calls in to advise us they have filed for bankruptcy. You advise them to fax their documentation to ____ __________.
  4. The IVR will not accept a P2P if the customer's account is _______.
  5. What is the only sys/prin that qualifies for Outer Banks seasonal?
  6. A customers payment begins with CHA, how was this payment made?
  7. A payment failed due to reference code R14. What does this mean?
  8. True or False - A Mountain State customer can view up to 12 months of billing on their my account.
  9. A customer may request to have their ________ ____ via USPS.
  10. A payment fails with reference code R01, what does this mean?
  11. We offer _____ calling plants to Mexico.
  12. What is the tracking code for tax exclusion for elderly customers in South Carolina?
  13. Customer states someone impersonating Charter is trying to get their information.
  14. What do you do if a non-customer reports damage inflicted by Charter?
  15. How will a refund with a reference code of J be provided to the customer?
  16. Charter is promoting discounted ____ __________ for self install to existing internet customers.
  17. Charter offers _______ and large print statements in Spanish.
  18. How long does a customers phone number remain on the do not call list?
  19. How long does it take for equipment to be removed from an account when it is returned via mail?
Down
  1. A customer cannot have a _________ and Outer Banks Seasonal on the account that the same time.
  2. Charter will postpone nonpay service interruptions for ______ Sunday.
  3. How far back does Charter hold onto Mountain States statement archives?
  4. Where do you send inquiries regarding Easements?
  5. A customer has a forte payment they wish to stop.
  6. Charter offers a free __-______ trial of wifi usable once every rolling calendar month.
  7. Where do you tell a customer to go if they think someone is stealing their cable?
  8. Charter stopped selling ___ ____ in 2012.
  9. Customer calls in to advise an account has been falsely set up in their name.
  10. How many email addresses does a customer get with their Charter Internet subscription?
  11. A trouble call was completed with resolution code MTA Rpl. This code is not __________.
  12. A Charter employee calls to downgrade from Silver to Select. Since this is not a disconnect, are we able to do this?
  13. Customers do not automatically get added to the ________ do not call list when they are added to our do not call list.

32 Clues: We offer _____ calling plants to Mexico. • Charter stopped selling ___ ____ in 2012. • Where do you send inquiries regarding Easements? • A customer has a forte payment they wish to stop. • A customer has a single bill and wants to split them. • A customer may request to have their ________ ____ via USPS. • ...

Identifying Bad Customer Service 2019-10-22

Identifying Bad Customer Service crossword puzzle
Across
  1. below or contrary to the standards expected in a particular profession
  2. lack of respect or courtesy
  3. uncooperative behaviour
  4. sadness or displeasure caused by the non-fulfilment of one's hopes or expectations
Down
  1. the feeling of being upset or annoyed
  2. inability to do something successfully
  3. Lack of relevant information or knowledge
  4. not content or happy with something
  5. No solution
  6. make (someone or something) late or slow

10 Clues: No solution • uncooperative behaviour • lack of respect or courtesy • not content or happy with something • the feeling of being upset or annoyed • inability to do something successfully • make (someone or something) late or slow • Lack of relevant information or knowledge • below or contrary to the standards expected in a particular profession • ...

Customer Service Week Puzzle 2020-10-06

Customer Service Week Puzzle crossword puzzle
Across
  1. Received gladly into one's presence or companionship.
  2. In Patient Services, our primary customers are ______.
  3. Produced or conducted by two or more parties working together.
  4. Doing something to show admiration for another person.
Down
  1. ____ Listening involves paying attention, listening to understand, and seeking ways to help.
  2. The 4th word of Biotelemetry’s core service principles.
  3. Showing an ability to understand and share the feelings of another.
  4. Biotelemetry’s goal is creating a customer-______ culture.
  5. Acronym for Biotelemetry’s core service principles.
  6. Make someone stronger and more confident.

10 Clues: Make someone stronger and more confident. • Acronym for Biotelemetry’s core service principles. • Received gladly into one's presence or companionship. • In Patient Services, our primary customers are ______. • Doing something to show admiration for another person. • The 4th word of Biotelemetry’s core service principles. • ...

TEC Customer Service Week 2024-09-04

TEC Customer Service Week crossword puzzle
Across
  1. Case that is mounted to a pole, ped, handhold, or strand where the drop installer plugs a drop into
  2. First step when a customer says their Wi-Fi speeds are poor
  3. A group of TEC employees that review ideas to make improvements across the company
  4. Y in ROYAL
Down
  1. When we retire copper services where there is now fiber
  2. The act of joining two fiber optic cables together
  3. Customers calling to pay their bill every month need to be offered this service
  4. Website to help customers find what streaming subscription fits their needs
  5. ______ them in awe
  6. Network card that manages the data flow between the service provider and its users

10 Clues: Y in ROYAL • ______ them in awe • The act of joining two fiber optic cables together • When we retire copper services where there is now fiber • First step when a customer says their Wi-Fi speeds are poor • Website to help customers find what streaming subscription fits their needs • Customers calling to pay their bill every month need to be offered this service • ...

TEC Customer Service Week 2024-09-04

TEC Customer Service Week crossword puzzle
Across
  1. Case that is mounted to a pole, ped, handhold, or strand where the drop installer plugs a drop into
  2. First step when a customer says their Wi-Fi speeds are poor
  3. A group of TEC employees that review ideas to make improvements across the company
  4. Y in "ROYAL" because we are empowered to help our customers!
Down
  1. When we retire copper services where there is now fiber
  2. The act of joining two fiber optic cables together
  3. Customers calling to pay their bill every month need to be offered this service
  4. Website to help customers find what streaming subscription fits their needs
  5. ______ them in awe
  6. Network card that manages the data flow between the service provider and its users

10 Clues: ______ them in awe • The act of joining two fiber optic cables together • When we retire copper services where there is now fiber • First step when a customer says their Wi-Fi speeds are poor • Y in "ROYAL" because we are empowered to help our customers! • Website to help customers find what streaming subscription fits their needs • ...

Customer Service Appreciation Week 2024-09-30

Customer Service Appreciation Week crossword puzzle
Across
  1. Our CRM System
  2. Type of order that requires 1lot or dating
  3. The shipping carrier we try to avoid at all costs
  4. "3 Calls in the ___!"
  5. Program we use to chat with each other
Down
  1. Our dreaded ERP System
  2. Our email server
  3. Button we use to make a warm transfer
  4. Required 30-60 minute break
  5. Program that tracks our calls

10 Clues: Our CRM System • Our email server • "3 Calls in the ___!" • Our dreaded ERP System • Required 30-60 minute break • Program that tracks our calls • Button we use to make a warm transfer • Program we use to chat with each other • Type of order that requires 1lot or dating • The shipping carrier we try to avoid at all costs

APUS Customer Service Week 2022-10-07

APUS Customer Service Week crossword puzzle
Across
  1. The Student _______ Center provides tier 1 assistance to students, over a variety of topics
  2. The exchange of information, thoughts, and ideas
  3. being kind and helpful
  4. Students use this to apply for the Pell grant and student loans
  5. The ability to feel or understand the feelings of others
Down
  1. This team provides guidance to help students achieve academic success
  2. To understand the value or significance of something
  3. The _________ Assistance Team can best help students with questions about their tuition assistance
  4. The date a student officially graduates
  5. We do this when it's a manageable day (or the weekend!)

10 Clues: being kind and helpful • The date a student officially graduates • The exchange of information, thoughts, and ideas • To understand the value or significance of something • We do this when it's a manageable day (or the weekend!) • The ability to feel or understand the feelings of others • Students use this to apply for the Pell grant and student loans • ...

Customer Service Week 2025 2025-10-08

Customer Service Week 2025 crossword puzzle
Across
  1. Worthy of confidence
  2. Nothing-to-hide communication
  3. “Have a ___ day!” sign-off word.
  4. What you do when someone says “Cheese!”.
  5. “In the customer’s shoes” understanding
Down
  1. Acting before issues arise
  2. Doing the right thing
  3. “I’ve-got-this” mindset
  4. Please-and-thank-you behavior
  5. Listening with full focus

10 Clues: Worthy of confidence • Doing the right thing • “I’ve-got-this” mindset • Listening with full focus • Acting before issues arise • Please-and-thank-you behavior • Nothing-to-hide communication • “Have a ___ day!” sign-off word. • “In the customer’s shoes” understanding • What you do when someone says “Cheese!”.

Customer Service Crossword Puzzle 2025-10-29

Customer Service Crossword Puzzle crossword puzzle
Across
  1. Always be a ________ never overshare
  2. Net Promoter Score
  3. Where is our corporate office located?
  4. Our Service _______
  5. Purple cow
  6. ImageFIRST ______ Laundry Specialists
  7. Care, Connect, Impress
Down
  1. _______ Associates
  2. Create a ______ moment with every interaction
  3. Program we use to document activity on customer accounts

10 Clues: Purple cow • _______ Associates • Net Promoter Score • Our Service _______ • Care, Connect, Impress • Always be a ________ never overshare • ImageFIRST ______ Laundry Specialists • Where is our corporate office located? • Create a ______ moment with every interaction • Program we use to document activity on customer accounts

Quiz:EAS-ES-JSCI-acronyms 2020-08-18

Quiz:EAS-ES-JSCI-acronyms crossword puzzle
Across
  1. Community Development Program
  2. Employment Services Assessment
  3. Natural Disaster Relief and Recovery Arrangements
  4. Participation Interview
  5. Looking for work
  6. Foster Carer
  7. Additional Child Care Subsidy
  8. Skills for Education and Employment
  9. Major Disruption to the job seeker’s home
  10. Temporary reduced work capacity
  11. Nominated Visa Holder
  12. Other Special Circumstances
  13. Sunset Widow Allowance
  14. Expectant Mother
  15. Temporary incapacity
  16. Job Seeker Classification Instrument
Down
  1. Job seeker Payment
  2. Disability Employment Services
  3. Annual Activity Requirement
  4. Youth allowance
  5. Online Participation Workflow
  6. Mutual Obligation Requirements
  7. Assisted Customer Claim
  8. No Stream Services Referral Required
  9. Fully Eligible Participant
  10. Activity Exemption Summary
  11. Indigenous Customer Service Officers
  12. Major Personal Crisis
  13. Declared National Disaster
  14. Transition to work
  15. Special Benefit
  16. Adult Migrant English Programme
  17. Serious Illness

33 Clues: Foster Carer • Youth allowance • Special Benefit • Serious Illness • Looking for work • Expectant Mother • Job seeker Payment • Transition to work • Temporary incapacity • Major Personal Crisis • Nominated Visa Holder • Sunset Widow Allowance • Assisted Customer Claim • Participation Interview • Fully Eligible Participant • Activity Exemption Summary • Declared National Disaster • ...

Analyzing Customer Service 2021-10-07

Analyzing Customer Service crossword puzzle
Across
  1. having or showing prejudice; influenced by personal feelings or interpretations
  2. giving professional advice to the public or to those practicing a specific profession
  3. to reason or think about the future often based on inconclusive evidence.
Down
  1. a locally owned branch of a national or international company (McDonald's, Burger King, Taco Bell, Starbucks, etc.)
  2. to scatter throughout or place at intervals.
  3. not influenced by feelings, interpretations, or prejudice; unbiased.
  4. chief executive officer, the highest-ranking executive in a company or organization.

7 Clues: to scatter throughout or place at intervals. • not influenced by feelings, interpretations, or prejudice; unbiased. • to reason or think about the future often based on inconclusive evidence. • having or showing prejudice; influenced by personal feelings or interpretations • chief executive officer, the highest-ranking executive in a company or organization. • ...

Customer Service week 2024-09-05

Customer Service week crossword puzzle
Across
  1. A method to assist with a tech issue
  2. name of our company
Down
  1. stands for paid time off
  2. stands for Text to work
  3. CEO Wendy Brown
  4. Stands for no call no show
  5. stands for leave of absence

7 Clues: CEO Wendy Brown • name of our company • stands for Text to work • stands for paid time off • Stands for no call no show • stands for leave of absence • A method to assist with a tech issue

Jasons Vocab crossword 2017-01-11

Jasons Vocab crossword crossword puzzle
Across
  1. a person or organization that provides funds for a project or activity carried out by another, in particular.
  2. the action or process of keeping financial accounts.
  3. a plan of action or policy designed to achieve a major or overall aim.
  4. all the people employed by a particular organization.
  5. the place that deal with Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.
  6. deposit an amount of money with a broker as security for an account or transaction.
  7. a thing that is borrowed, especially a sum of money that is expected to be paid back with interest
  8. a person's regular occupation, profession, or trade
  9. the value of the shares issued by a company.
  10. voluntarily leave a job or other position.
Down
  1. an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
  2. is a organization that uses its surplus revenues to further achieve its purpose or mission, rather than distributing its surplus income to the organization's shareholders or equivalents as profit or dividends.
  3. introduce a new product or publication to the public for the first time.
  4. work from home, making use of the Internet, e-mail, and the telephone.
  5. a record or statement of financial expenditure or receipts relating to a particular period or purpose.
  6. refers to the investigative activities a business conducts to improve existing products and procedures or to lead to the development of new products and procedures.
  7. the proffering or giving of something to someone, especially as part of a formal ceremony.
  8. a business or firm owned and run by two or more partners.
  9. can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the "sales division" and is partnered with marketing in a reciprocating relationship within the world of business.
  10. Department can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the sales division and is partnered with marketing in a reciprocating relationship within the world of business.

20 Clues: voluntarily leave a job or other position. • the value of the shares issued by a company. • a person's regular occupation, profession, or trade • the action or process of keeping financial accounts. • all the people employed by a particular organization. • a business or firm owned and run by two or more partners. • ...

Manufacturing Lab Week Puzzle 2018 2018-04-12

Manufacturing Lab Week Puzzle 2018 crossword puzzle
Across
  1. red blood cells
  2. quality control department
  3. our company
  4. inventory management system
  5. this dept takes hospital blood orders
  6. Duke Medical Center
  7. what we manufacture
  8. reference lab dept
Down
  1. last name of ARC president
  2. production lab
  3. apheresis
  4. transportation service for red cross blood products
  5. shipping and receiving dept
  6. hospital's customer
  7. E3077V00
  8. 2012W1234567890X

16 Clues: E3077V00 • apheresis • our company • production lab • red blood cells • 2012W1234567890X • reference lab dept • hospital's customer • Duke Medical Center • what we manufacture • last name of ARC president • quality control department • shipping and receiving dept • inventory management system • this dept takes hospital blood orders • transportation service for red cross blood products

CITS Sales 2019-11-04

CITS Sales crossword puzzle
Across
  1. Motivates or encourages one to do something
  2. Selling in non-retail environment (2 words)
  3. Money made during each sale (3 words)
  4. Sales vs calls (2 words)
  5. Selling large number of items to one customer (2 words)
  6. Replace with a newer product
  7. Selling via synchronous messaging (2 words)
Down
  1. Makes salesperson an assistant buyer (3 words)
  2. Four days after Thanksgiving (2 words)
  3. Support and assist dealers (2 words)
  4. Canon extended service plan
  5. First external CITS business (2 words)
  6. Day after Thanksgiving (2 words)
  7. Best performers each month (2 words)
  8. Induce customer to purchase add-ons

15 Clues: Sales vs calls (2 words) • Canon extended service plan • Replace with a newer product • Day after Thanksgiving (2 words) • Induce customer to purchase add-ons • Support and assist dealers (2 words) • Best performers each month (2 words) • Money made during each sale (3 words) • Four days after Thanksgiving (2 words) • First external CITS business (2 words) • ...

Sales Crossword Puzzle 2020-10-04

Sales Crossword Puzzle crossword puzzle
Across
  1. A business transaction
  2. A potential customer
  3. Person who makes a purchase
  4. Person acting for another and providing a specified service
  5. fair An exhibition for companies to show products
  6. A voucher offering discount
  7. To sell in small quantities directly to customers
Down
  1. Maintain contact after the sale to ensure customer satisfaction
  2. A promise that product will be repaired
  3. Network connecting company and its suppliers
  4. A reduction in price
  5. Conclude a deal
  6. A network connecting people within company
  7. Comparing products to improve quality and performance
  8. up Percentage of the price added to the cost

15 Clues: Conclude a deal • A reduction in price • A potential customer • A business transaction • Person who makes a purchase • A voucher offering discount • A promise that product will be repaired • A network connecting people within company • Network connecting company and its suppliers • up Percentage of the price added to the cost • fair An exhibition for companies to show products • ...

Crossword 1.1 to 1.3 2025-09-12

Crossword 1.1 to 1.3 crossword puzzle
Across
  1. Characteristics of a population such as age, gender, income, or education.
  2. Activities that capture attention and provide joy.
  3. Measurements of how many people watch, listen to, or use a media program.
  4. The amount of money charged for a product or service.
  5. Activities that communicate a product’s features and persuade customers to buy.
  6. IMPRESSION The total number of times an advertisement is seen by an audience.
  7. INCOME Money left over after paying for necessities that can be spent on wants.
Down
  1. The process of getting a product from the producer to the consumer.
  2. MARKETING Promoting products through movies, music, TV, or other entertainment media.
  3. / The process of creating, promoting, and delivering products or services to satisfy customer needs.
  4. The process of providing or obtaining money for a business, project, or purchase.
  5. MIX The combination of product, price, place, and promotion strategies used in marketing.
  6. MARKETING Using sports events, teams, or athletes to promote products and services.
  7. A good or service created to meet the needs and wants of consumers.
  8. The act of persuading a customer to purchase a product or service.

15 Clues: Activities that capture attention and provide joy. • The amount of money charged for a product or service. • The act of persuading a customer to purchase a product or service. • The process of getting a product from the producer to the consumer. • A good or service created to meet the needs and wants of consumers. • ...

Entrepreneurship 2020-03-27

Entrepreneurship crossword puzzle
Across
  1. What you want to achieve
  2. The money a business spends
  3. If a business spends more money than it takes in
  4. The money you take home after you pay all expenses
  5. Presentations designed to raise money or sell something
  6. Buyer of a product or service
  7. Possibility of a loss
  8. Business deal/transaction
Down
  1. Products
  2. A person who creates something from an idea
  3. The money a business takes in
  4. Customer needs, like repairs, delivery, babysitting, or housecleaning
  5. An activity that needs to be completed

13 Clues: Products • Possibility of a loss • What you want to achieve • Business deal/transaction • The money a business spends • The money a business takes in • Buyer of a product or service • An activity that needs to be completed • A person who creates something from an idea • If a business spends more money than it takes in • The money you take home after you pay all expenses • ...

Customer Service Crossword 2024-09-13

Customer Service Crossword crossword puzzle
Across
  1. Something we need to practice in handling challenging interactions with consumers (8 letters).
  2. What we always aim to exceed for the consumers (11 letters)
  3. Another word for an inquiry or question from a consumer (5 letters)
Down
  1. The process of helping a consumer resolve an issue (10 letters)
  2. What we strive to be in every customer interaction (8 letters)
  3. A key skill to understand a consumer's feelings (9 letters)
  4. A positive feeling after receiving excellent service (8 letters).

7 Clues: A key skill to understand a consumer's feelings (9 letters) • What we always aim to exceed for the consumers (11 letters) • What we strive to be in every customer interaction (8 letters) • The process of helping a consumer resolve an issue (10 letters) • A positive feeling after receiving excellent service (8 letters). • ...

banking jobs/skylars skipper 2018-03-06

banking jobs/skylars skipper crossword puzzle
Across
  1. provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Speak more than one language
  2. satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers
  3. Processes financial transactions promptly and accurately; Strictly adheres to all bank policies and procedures; Prioritizes client demands; Provides impeccable customer service
  4. Advise clients on investment strategies and other financial decisions Assess clients' assets, liabilities, and overall financial conditions Prepare presentations that recommend various financial products Review and communicate portfolio performances to clients Network and build relationships with new and existing client base
  5. ensure high levels of customer service on both the lending and retail side by greeting, engaging, and interacting with customers to process sales, loans, and transactions.
  6. create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships and discovering opportunities for new business.
Down
  1. Mission Market retail banking products and services to consumer and small business customers, face to face or over the phone, in order to grow, retain and maximize profit for the bank.
  2. The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group.
  3. Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  4. oversee a team of Indirect Underwriters that underwrites over 50,000 loan applications annually and has loan production exceeding $400 million annually.

10 Clues: The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group. • oversee a team of Indirect Underwriters that underwrites over 50,000 loan applications annually and has loan production exceeding $400 million annually. • ...

Analyzing Customer Service 2021-10-07

Analyzing Customer Service crossword puzzle
Across
  1. having or showing prejudice; influenced by personal feelings or interpretations
  2. giving professional advice to the public or to those practicing a specific profession
  3. to reason or think about the future often based on inconclusive evidence.
Down
  1. a locally owned branch of a national or international company (McDonald's, Burger King, Taco Bell, Starbucks, etc.)
  2. to scatter throughout or place at intervals.
  3. not influenced by feelings, interpretations, or prejudice; unbiased.
  4. chief executive officer, the highest-ranking executive in a company or organization.

7 Clues: to scatter throughout or place at intervals. • not influenced by feelings, interpretations, or prejudice; unbiased. • to reason or think about the future often based on inconclusive evidence. • having or showing prejudice; influenced by personal feelings or interpretations • chief executive officer, the highest-ranking executive in a company or organization. • ...

Customer Service Exercise 2013-06-03

Customer Service Exercise crossword puzzle
Across
  1. An important aspect of customer service
  2. Private sector and _____ sector
  3. "The customer comes ____"
Down
  1. A good policy to have is First ____ Resolution
  2. When dealing with a customer's problem, this is important to show
  3. NPS stand for Net Promoter _____
  4. Moment of _____/truth

7 Clues: Moment of _____/truth • "The customer comes ____" • Private sector and _____ sector • NPS stand for Net Promoter _____ • An important aspect of customer service • A good policy to have is First ____ Resolution • When dealing with a customer's problem, this is important to show

Customer Service Attitude 2015-09-28

Customer Service Attitude crossword puzzle
Across
  1. Your Business card
  2. Gain respect with ___________
  3. Other language SR
  4. Right behavior in Power Communication
Down
  1. Delivering on Promise
  2. Willingness to help
  3. Walk in customer's shoes

7 Clues: Other language SR • Your Business card • Willingness to help • Delivering on Promise • Walk in customer's shoes • Gain respect with ___________ • Right behavior in Power Communication

Jasons Vocab crossword 2017-01-11

Jasons Vocab crossword crossword puzzle
Across
  1. an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
  2. the value of the shares issued by a company.
  3. is a organization that uses its surplus revenues to further achieve its purpose or mission, rather than distributing its surplus income to the organization's shareholders or equivalents as profit or dividends.
  4. all the people employed by a particular organization.
  5. can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the "sales division" and is partnered with marketing in a reciprocating relationship within the world of business.
  6. work from home, making use of the Internet, e-mail, and the telephone.
  7. a record or statement of financial expenditure or receipts relating to a particular period or purpose.
  8. refers to the investigative activities a business conducts to improve existing products and procedures or to lead to the development of new products and procedures.
  9. a person's regular occupation, profession, or trade
  10. the proffering or giving of something to someone, especially as part of a formal ceremony.
  11. introduce a new product or publication to the public for the first time.
  12. deposit an amount of money with a broker as security for an account or transaction.
Down
  1. the place that deal with Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.
  2. voluntarily leave a job or other position.
  3. a person or organization that provides funds for a project or activity carried out by another, in particular.
  4. a business or firm owned and run by two or more partners.
  5. a thing that is borrowed, especially a sum of money that is expected to be paid back with interest
  6. Department can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the sales division and is partnered with marketing in a reciprocating relationship within the world of business.
  7. the action or process of keeping financial accounts.
  8. a plan of action or policy designed to achieve a major or overall aim.

20 Clues: voluntarily leave a job or other position. • the value of the shares issued by a company. • a person's regular occupation, profession, or trade • the action or process of keeping financial accounts. • all the people employed by a particular organization. • a business or firm owned and run by two or more partners. • ...

Personal Selling 2012-09-20

Personal Selling crossword puzzle
Across
  1. good and service combined
  2. ultimate outcome of relationship marketing
  3. express image of
  4. ABC'S of selling help build these
  5. answers the question "what ought I do"
  6. type of leadership that does the right thing
  7. addition to new definition of personal selling
  8. God's revealing of Self to mankind
Down
  1. requirement for suppliers to sell
  2. center of selling profession
  3. Svyturys
  4. basic function of business after determining peoples' needs & wants
  5. an exchange of values between two parties
  6. benefits received beyond product price
  7. expect something in return
  8. fundamental unit of stewardship decisions
  9. contributing to the welfare of others
  10. created by a caring attitude

18 Clues: Svyturys • express image of • good and service combined • expect something in return • center of selling profession • created by a caring attitude • requirement for suppliers to sell • ABC'S of selling help build these • God's revealing of Self to mankind • contributing to the welfare of others • benefits received beyond product price • answers the question "what ought I do" • ...

Retail 2015-02-03

Retail crossword puzzle
Across
  1. One of the pillars of Retail responsible for customer delight/satisfaction
  2. This is Retails back bone & is responsible for what Retail is today since inception
  3. This the place in Retail which is responsible for customer convenience, service 7 utility
Down
  1. This is majorly a relationship hub & also caters utility
  2. One of the pillars of Retail responsible for rollouts & maintenence of stores
  3. National Standars for our Stores is presented through this activity (abbreviation required)
  4. This activity in Retail provides us the promoters & detractors (abbreviation required)
  5. One of the pillars of Retail responsible for profitability
  6. This the place in Retail where we give Customer delight & drive profitability(abbreviation required)

9 Clues: This is majorly a relationship hub & also caters utility • One of the pillars of Retail responsible for profitability • One of the pillars of Retail responsible for customer delight/satisfaction • One of the pillars of Retail responsible for rollouts & maintenence of stores • This is Retails back bone & is responsible for what Retail is today since inception • ...

January 11th 2016-12-30

January 11th crossword puzzle
Across
  1. & PICKLE
  2. BATALI RESTAURANT
  3. PONY'S CAPTAIN
  4. ONLY ANATOMY AMELIA KNOWS
  5. I DO COMPUTER IN THIS
  6. WORST CUSTOMER SERVICE
  7. LAMB &
Down
  1. SHOULD HAVE HAD A V8
  2. SURPRISE EVENT
  3. REGULAR I GUESS
  4. YOUR EYE COLOR
  5. 4,2

12 Clues: 4,2 • LAMB & • & PICKLE • SURPRISE EVENT • YOUR EYE COLOR • PONY'S CAPTAIN • REGULAR I GUESS • BATALI RESTAURANT • SHOULD HAVE HAD A V8 • I DO COMPUTER IN THIS • WORST CUSTOMER SERVICE • ONLY ANATOMY AMELIA KNOWS

Room 2 2023-11-16

Room 2 crossword puzzle
Across
  1. Other than access voicemail, what else can *20 give access to?
  2. How many working days is a degraded service SLA?
  3. This is a recommended channel for 2.4Ghz Wi-Fi
  4. How many working days is a ETF dispute SLA?
  5. When is the customer's first bill generated?
  6. What system would you need to use to change a customer's wireless channels?
  7. What does PPPoE stand for?
  8. Where should an authorised user be added on dynamics?
Down
  1. What does BF stand for in the product code on Dynamics
  2. What letter does a customer need to sign if they want to do a number port for Fibrus Talk
  3. Which group can get two for one on Fibrus broadband?
  4. Which device typically can only connect to 2.4Ghz Wi-Fi
  5. How many hours after reporting property damage can a customer expect a callback from an install supervisor?
  6. What system is used for viewing invoices and customer bills?
  7. If a customer is looking to change their DNS setting or DHCP what do they require?

15 Clues: What does PPPoE stand for? • How many working days is a ETF dispute SLA? • When is the customer's first bill generated? • This is a recommended channel for 2.4Ghz Wi-Fi • How many working days is a degraded service SLA? • Which group can get two for one on Fibrus broadband? • Where should an authorised user be added on dynamics? • ...

Comcast Many Things Crossword 2013-08-15

Comcast Many Things Crossword crossword puzzle
Across
  1. mentions that if a customer’s fees were waived on behalf of SPP for an otherwise chargeable service call and the customer later cancels service within 60 days of the original SPP order date, the customer will be charged in full for the incident.
  2. A feature to block your phone information to the receivers of your calls.
  3. They receive a Welcome Kit at the time of their installation that includes this and Privacy Policy information and they also receive an envelope 30 days after their CDV activation
  4. Line Add a 2nd line without features
  5. You won’t have to worry about missing an important call while enjoying a conversation on the phone.
  6. TP value related to CCG
  7. Verify someone at least _ _ _ _ _ _ _ _ years of age will be at the home
Down
  1. Comcast Digital Voice (CDV) currently doesn't provide _ _ _ _ _ _ _ backup in our EMTAs
  2. Unlimited Local calls + Unlimited Long Distance + access to International Calls(add chrgs ) + Digital Center.
  3. Advise the customer of Comcast's _ _ _ _ _ _ _ procedures
  4. A feature that helps you to see who is calling you on your TV and PC.
  5. You can contact us regarding any service-related issue by calling 1-800-_ _ _ _ _ _ _.
  6. Basic equipment for phone. It stands for: ________ ________ ________ ________
  7. Minutes Latin America 300 is a package in which you can get 300 minutes to landline phones and discounted rates to mobile phones in these countries for $9.95/month: Argentina, Costa Rica, Colombia, etc
  8. We will give you a 30-day, money-back _ _ _ _ _ _ _ _ _ on our services.
  9. Customers know that internal wiring problems related to their XFINITY TV, XFINITY Voice or XFINITY Internet services will be covered.
  10. Department + porting + agreements

17 Clues: TP value related to CCG • Department + porting + agreements • Line Add a 2nd line without features • Advise the customer of Comcast's _ _ _ _ _ _ _ procedures • A feature that helps you to see who is calling you on your TV and PC. • We will give you a 30-day, money-back _ _ _ _ _ _ _ _ _ on our services. • ...

Department Supervisors 2023-12-31

Department Supervisors crossword puzzle
Across
  1. Who is the Specialty ASM
  2. Who is the Opening Customer Experience manager
  3. Who is the Hardware Department Head
  4. Who is the ASM of 21/22 ,25, 26, 27, 28
  5. Who is the Garden Department Head
  6. Who is the night Customer Experience manager
  7. Who is the Operations Manager
  8. Who is the Service Desk Department Head
  9. Who is the NRM
Down
  1. Who is the District Manager
  2. Who is the Front End Department Head
  3. who is Store Manager
  4. Who is the Pro Desk Department Head
  5. Who is the Paint and Millworks Department Head
  6. Who is the Over Night Operations Manager
  7. Who is the ASDS
  8. Who is the Building/Lumber Department Head

17 Clues: Who is the NRM • Who is the ASDS • who is Store Manager • Who is the Specialty ASM • Who is the District Manager • Who is the Operations Manager • Who is the Garden Department Head • Who is the Pro Desk Department Head • Who is the Hardware Department Head • Who is the Front End Department Head • Who is the ASM of 21/22 ,25, 26, 27, 28 • Who is the Service Desk Department Head • ...

ITIL PROCESS QUIZ 2014-03-02

ITIL PROCESS QUIZ crossword puzzle
Across
  1. The single point of contact between the service provider and the users.
  2. An agreement between an IT service provider and a customer.
  3. A formal plan to implement improvements to a process or IT service.
  4. The ability of an IT service or other configuration item to continue to operate correctly after failure of a component part.
  5. Formal inspection and verification to check whether a standard or set of guidelines is being followed, that records are accurate, or that efficiency and effectiveness targets are being met.
  6. A review that takes place after a change or a project has been implemented. It determines if the change or project was successful, and identifies opportunities for improvement.
  7. An activity that restores a service or other configuration item to a previous baseline.
  8. A baseline that is used to compare related data sets.
  9. An agreement between an IT service provider and another part of the same organization.
  10. Changes that must follow the complete change management process.
  11. A piece of information about a configuration item. Examples are name, location, version number and cost.
  12. A category used to identify the relative importance of an incident, problem or change.
  13. Something that is measured and reported to help manage a process, IT service or activity.
Down
  1. PRojects IN Controlled Environments.
  2. The first level in a hierarchy of support groups involved in the resolution of incidents.
  3. PDCA is called__________________.
  4. Abbreviation for One or more locations in which the definitive and authorized versions of all software configuration items are securely stored.
  5. A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks.
  6. A change of state that has significance for the management of an IT service or other configuration item.
  7. Something that must be provided to meet a commitment in a service level agreement or a contract. It is also used in a more informal way to mean a planned output of any process.
  8. An accounting period covering 12 consecutive months.
  9. Provision of services from a location within the country where the customer is based.
  10. A cause of one or more incidents.
  11. Any resource or capability.
  12. An incident that results in significant disruption to the business.
  13. A controlled environment containing live configuration items used to deliver IT services to customers. Also known as live environment.
  14. A graphical representation of overall IT service performance and availability.
  15. The average time taken to repair an IT service or other configuration item after a failure.
  16. A change that must be introduced as soon as possible – for example, to resolve a major incident or implement a security patch.
  17. A snapshot that is used as a reference point.
  18. A plan defining the steps required to restore business processes following a disruption. The plan also identifies the triggers for invocation, people to be involved, communications etc.

31 Clues: Any resource or capability. • PDCA is called__________________. • A cause of one or more incidents. • PRojects IN Controlled Environments. • A snapshot that is used as a reference point. • An accounting period covering 12 consecutive months. • A baseline that is used to compare related data sets. • An agreement between an IT service provider and a customer. • ...

Product Knowledge 2023-09-11

Product Knowledge crossword puzzle
Across
  1. Product linked to account to make purchases and withdraw money
  2. Customer must have over $10,000 with us
  3. Service that moves payments from one debit card to another one
  4. Online service that allows customers to setup automatic payments
  5. Savings account with $100 deposit and $300 balance requirement
  6. Money Market account that has a balance requirement of $10,000
Down
  1. Savings account for customers 18 or younger
  2. Product usually linked to savings account to only withdraw money
  3. Tiered savings with balance requirement of $2,500
  4. Timed deposit that is set for a fixed term
  5. Basic checking account
  6. Service that moves ACH payments from one account to another
  7. Checking account for customers 60+
  8. Online service that allows customers to send money to another individual
  9. Money Market account that has a balance requirement of $2,500

15 Clues: Basic checking account • Checking account for customers 60+ • Customer must have over $10,000 with us • Timed deposit that is set for a fixed term • Savings account for customers 18 or younger • Tiered savings with balance requirement of $2,500 • Service that moves ACH payments from one account to another • Money Market account that has a balance requirement of $2,500 • ...

RIO puzzle1 2017 2017-07-16

RIO puzzle1 2017 crossword puzzle
Across
  1. Organizations are embracing _________ to accelerate software delivery and increase collaboration amongst development, assurance, and operations teams
  2. ________ Level Management is the process that forms the link between the IT orgaization and customers.
  3. A ________ is a tool that allows instituitions to moderate risk, but also continuously deliver products and services despite disruption.
  4. ___________, integrity and availability is a model designed to guide policies for information security within the organization.
  5. ITIL talks about three types of service providers for providing IT service to the customer. They are internal, external and __________
  6. A ________ is anyone who pays the Service Provider for the service rendered
  7. ________ is a collaborative learning platform on the cloud that powers improved learning outcomes.
Down
  1. IT _________ are responsible for the smooth functioning of the infrastructure that support application deployment to internal and external customers
  2. The RiO initiative team in collaboration with the _________ team brings to you the RiO Week in TCS
  3. A weakness which allows an attacker to reduce a system's information assurance
  4. The _______ ransom ware attack was a May 2017 worldwide cyberattack which targeted computers running the Microsoft Windows operating system.
  5. ________ planning is the maximum amount or number that can be received or contained.
  6. In DELETE/UPDATE queries _________ should be totally avoided as it can produce junk results

13 Clues: A ________ is anyone who pays the Service Provider for the service rendered • A weakness which allows an attacker to reduce a system's information assurance • ________ planning is the maximum amount or number that can be received or contained. • In DELETE/UPDATE queries _________ should be totally avoided as it can produce junk results • ...

GT LU 4 Module 3 2020-08-26

GT LU 4 Module 3 crossword puzzle
Across
  1. Ensure to do this with your regular customers
  2. Improving the service to customers makes them feel this way
  3. the ________is the most important role-player in your company
  4. angry and upset customer
  5. Do this when the customer is waiting
  6. First ___________ count
  7. Never offer the guests something that you cannot ___________
  8. Amount of people a dissatisfied customer would tell of their experience
  9. Do this with a complaint when you can not deal with it yourself
  10. seeing the world from the customer's perspective
  11. teenagers will have totally different needs than those of retired people in nearly all respects
  12. Listening process when dealing with customers
  13. “The buyers of goods and services who are not employed by, or associated with, the selling organisation”
  14. Making this contact when customer enter
  15. Using "Thank you" instead of "Thanks"
  16. Not sharing company information
  17. Making regular eye contact will help you with this
  18. Always have a welcoming ________
  19. Listen to the customer without doing this
  20. remain this way when dealing with an irate customer
Down
  1. offer different meal choice if they are not allowed to eat meal due to this reason
  2. This is the final step in the customers’ decision-making process
  3. tone of voice when dealing with customers
  4. “A person, group or team in an organisation to who completed work is passed by fellow employees”
  5. Do what you ________
  6. use customers' _______
  7. statements that make the overall goals of the company clear
  8. Exceed this of the customer
  9. Status that determines the client’s level of spending, and their disposable income.
  10. Ask a question or make a statement that builds on what has been said
  11. A lost of customers do this to your organisation
  12. _________point is when all bills are paid
  13. Customers leave because their experience with a product or service failed to live up to this
  14. Deal with angry customers in this manner
  15. Anticipate your customers’ needs by them to their destination
  16. Complaints received from customers is a method of this
  17. express your thoughts, feelings and beliefs in an honest and upfront way,that considers the rights and feelings of other people

37 Clues: Do what you ________ • use customers' _______ • First ___________ count • angry and upset customer • Exceed this of the customer • Not sharing company information • Always have a welcoming ________ • Do this when the customer is waiting • Using "Thank you" instead of "Thanks" • Making this contact when customer enter • Deal with angry customers in this manner • ...

Marketing and advertising 2025-12-02

Marketing and advertising crossword puzzle
Across
  1. up a marketing plan
  2. to journalists
  3. advertisements
  4. market research
  5. press releases
  6. visitors around the company
Down
  1. advertising
  2. trade magazines
  3. to customers
  4. at a trade fair
  5. support for customer service
  6. with the sales department

12 Clues: advertising • to customers • to journalists • advertisements • press releases • trade magazines • at a trade fair • market research • up a marketing plan • with the sales department • visitors around the company • support for customer service

Customer Satisfaction 2024-01-04

Customer Satisfaction crossword puzzle
Across
  1. We should wear our nametag on our ____ shoulder.
  2. Which behavior do we ask the customer if we have met their needs so you can determine if additional assistance is needed
  3. Customers get a survey when interaction on the platform? (T/F)
  4. Which behavior do we Navigate systems and use the proper resources to ensure you are providing your customer with the most efficient service
  5. Customers get a survey when doing a teller transaction on MTell (T/F)
  6. Which Behavior uses "us/we" language so the customer knows we are working together?
  7. Which behavior do we take ownership of the situation by explaining to the customer what you are doing/going to do so they understand the process
Down
  1. We should be opening our branches ____ minutes before opening/closing for the best customer experience.
  2. How many rings or less should we answer the phone?
  3. Rates how likely are you to recommend M&T Bank to a friend or colleague?
  4. Which question on the survey impacts branch satisfaction?
  5. ______ each customer as they enter the branch.
  6. Utilizing our top ____ behaviors will help deliver the best customer experience
  7. customers have to answer ____ satisfied to get a 5/5 rating

14 Clues: ______ each customer as they enter the branch. • We should wear our nametag on our ____ shoulder. • How many rings or less should we answer the phone? • Which question on the survey impacts branch satisfaction? • customers have to answer ____ satisfied to get a 5/5 rating • Customers get a survey when interaction on the platform? (T/F) • ...

Marketing Crossword 2016-09-01

Marketing Crossword crossword puzzle
Across
  1. something you can touch
  2. product, place, price, promotion
  3. plan of action for marketing a product
  4. guides company so it can avoid pitfalls and detours
  5. action that is done for you
  6. anything that can be bought or sold
  7. where the product is sold
  8. activity's that focus on the customer to generate profit
Down
  1. predict future sales and revenue
  2. individual or group that buys the product
  3. strengths, weaknesses, opportunities, and threats
  4. process of transporting goods
  5. telling people about the product and company
  6. certain group that a company focuses on
  7. concept, cause, image, or philosophy you can market
  8. amount of money required for a good

16 Clues: something you can touch • where the product is sold • action that is done for you • process of transporting goods • predict future sales and revenue • product, place, price, promotion • anything that can be bought or sold • amount of money required for a good • plan of action for marketing a product • certain group that a company focuses on • ...

Avnet Glossary 2023-08-11

Avnet Glossary crossword puzzle
Across
  1. Internal Open Order Report where we can manage on time or late orders to meet the CRD
  2. EOL
  3. ATP
  4. resellers
  5. Warehouse Order Sales Alert
  6. Analysis of component/part failure we send to the supplier/manufacturer to provide a corrective action and mitigate failures
  7. Costumer Service Representative
  8. Quantity Avnet has to buy with the manufacturer
Down
  1. Parts Package Type
  2. OPOR
  3. Customer cannot return the order over $250
  4. Who is making the purchase? This number begins with 4
  5. DU
  6. Address where the customer wants us to send the material to, it may begin with 4 or 5
  7. SO
  8. Shortage in a material production or stock

16 Clues: DU • SO • EOL • ATP • OPOR • resellers • Parts Package Type • Warehouse Order Sales Alert • Costumer Service Representative • Customer cannot return the order over $250 • Shortage in a material production or stock • Quantity Avnet has to buy with the manufacturer • Who is making the purchase? This number begins with 4 • ...

Crossword 2020-04-30

Crossword crossword puzzle
Across
  1. Brenda & Barrett
  2. Andy’s Original Name for the company
  3. Annual company-wide training
  4. Our values
  5. Internal communication tool
  6. A great resource to find all things
  7. A group or segment of people, such as High Earning Millennial Moms
  8. Customer of the Year
  9. Phone Room on the Marketing Side
Down
  1. Pamela & Paolo
  2. Marc & Mia
  3. Placing customer-driven insights and innovation at the center of every big decision your business makes
  4. Reward fellow co-worker for great work
  5. these people help us learn more about our customers
  6. Bi-annual surprise gathering focused on camaraderie and knowledge sharing
  7. Work from Home Tool
  8. Someone that works at Resonate
  9. Our Platform
  10. Advil, Coca-cola, Dell, McDonald’s, Ford
  11. Alan & Anya
  12. Software as a Service

21 Clues: Marc & Mia • Our values • Alan & Anya • Our Platform • Pamela & Paolo • Brenda & Barrett • Work from Home Tool • Customer of the Year • Software as a Service • Internal communication tool • Annual company-wide training • Someone that works at Resonate • Phone Room on the Marketing Side • A great resource to find all things • Andy’s Original Name for the company • ...

Crossword Puzzle for August 29, 2016 2016-08-26

Crossword Puzzle for August 29, 2016 crossword puzzle
Across
  1. Present a unified front by not placing blame or speaking negatively about another agent, department, or process: neglect to assure we are resolving
  2. Document name you can email to customer to help them check for service outages in their area.
  3. Misinform customer of charges, or failure to disclose fees, telling the customer one thing but doing another, failure to follow through. Results in 0 grade for S2 category - Loss of 27 points
  4. I want to manage my DVR recordings away from home when I am at work, what app do I need?
  5. Who called (Caller Name) + Reason for Call + Actions Taken
  6. Document name you can email to customer to help them set up email and text alerts with bill reminders and payment confirmations.
Down
  1. Failure to perform proper authentication according to National Authentication Policy which resulted in disclosing specific account information to a non-authorized user. Results in 0 grade for S1 category - Loss of 22 points
  2. This Einstein document shows steps for customer to change ssid and wifi password.
  3. Email capture + name of a self service app + valuable use for the app.
  4. Customer loves TV but doesn't have time to watch it at home. What app would you recommend?

10 Clues: Who called (Caller Name) + Reason for Call + Actions Taken • Email capture + name of a self service app + valuable use for the app. • This Einstein document shows steps for customer to change ssid and wifi password. • I want to manage my DVR recordings away from home when I am at work, what app do I need? • ...

Crossword 2023-03-12

Crossword crossword puzzle
Across
  1. A digital banking platform that provides mobile-based financial services, including account management, payments, and transfers.
  2. The industry or business of providing financial services such as loans, deposits, and investments.
  3. A digital message sent and received over the internet or other computer network.
  4. Adding credit or funds to an account or device in order to increase its balance or extend its usage.
Down
  1. A person or entity that purchases or uses a product or service provided by a business or organization.
  2. A recurring agreement to receive or access a product or service, typically for a fee.
  3. A customer service software that provides tools for customer support, ticket management, and customer engagement.

7 Clues: A digital message sent and received over the internet or other computer network. • A recurring agreement to receive or access a product or service, typically for a fee. • The industry or business of providing financial services such as loans, deposits, and investments. • ...

Avnet Glossary 2023-08-11

Avnet Glossary crossword puzzle
Across
  1. Address where the customer wants us to send the material to, it may begin with 4 or 5
  2. Shortage in a material production or stock
  3. Warehouse Order Sales Alert
  4. resellers
  5. Analysis of component/part failure we send to the supplier/manufacturer to provide a corrective action and mitigate failures
  6. Parts Package Type
  7. Quantity Avnet has to buy with the manufacturer
  8. SO
  9. DU
Down
  1. OPOR
  2. Internal Open Order Report where we can manage on time or late orders to meet the CRD
  3. ATP
  4. Costumer Service Representative
  5. EOL
  6. Who is making the purchase? This number begins with 4
  7. Customer cannot return the order over $250

16 Clues: SO • DU • ATP • EOL • OPOR • resellers • Parts Package Type • Warehouse Order Sales Alert • Costumer Service Representative • Shortage in a material production or stock • Customer cannot return the order over $250 • Quantity Avnet has to buy with the manufacturer • Who is making the purchase? This number begins with 4 • ...

Avnet Glossary 2023-08-11

Avnet Glossary crossword puzzle
Across
  1. Address where the customer wants us to send the material to, it may begin with 4 or 5
  2. Shortage in a material production or stock
  3. Warehouse Order Sales Alert
  4. resellers
  5. Analysis of component/part failure we send to the supplier/manufacturer to provide a corrective action and mitigate failures
  6. Parts Package Type
  7. Quantity Avnet has to buy with the manufacturer
  8. SO
  9. DU
Down
  1. OPOR
  2. Internal Open Order Report where we can manage on time or late orders to meet the CRD
  3. ATP
  4. Costumer Service Representative
  5. EOL
  6. Who is making the purchase? This number begins with 4
  7. Customer cannot return the order over $250

16 Clues: SO • DU • ATP • EOL • OPOR • resellers • Parts Package Type • Warehouse Order Sales Alert • Costumer Service Representative • Shortage in a material production or stock • Customer cannot return the order over $250 • Quantity Avnet has to buy with the manufacturer • Who is making the purchase? This number begins with 4 • ...

TAG (The Avnet Glossary) 2023-08-11

TAG (The Avnet Glossary) crossword puzzle
Across
  1. Shortage in a material production or stock
  2. Internal Open Order Report where we can manage on time or late orders to meet the CRD
  3. OPOR
  4. Parts Package Type
  5. SO
  6. Who is making the purchase? This number begins with 4
  7. Warehouse Order Sales Alert
  8. Address where the customer wants us to send the material to, it may begin with 4 or 5
Down
  1. Quantity Avnet has to buy with the manufacturer
  2. ATP
  3. resellers
  4. DU
  5. Customer cannot return the order over $250
  6. Costumer Service Representative
  7. EOL
  8. Analysis of component/part failure we send to the supplier/manufacturer to provide a corrective action and mitigate failures

16 Clues: DU • SO • ATP • EOL • OPOR • resellers • Parts Package Type • Warehouse Order Sales Alert • Costumer Service Representative • Shortage in a material production or stock • Customer cannot return the order over $250 • Quantity Avnet has to buy with the manufacturer • Who is making the purchase? This number begins with 4 • ...

Get To know Central Ops 2024-04-04

Get To know Central Ops crossword puzzle
Across
  1. AVP - Loss Mitigation Quality, Strategy, & Compliance - Legal Collections
  2. Attorney - Legal and Collections
  3. Manager - Central Underwriting - Central Credit
  4. AVP - Central Sales Quality, Strategy, & Branch Partnership
  5. Manager - Customer Assistance - Central Collections
  6. Operations Strategy & Transformation Project Manager - Central Operations Management
  7. Manager - Bankruptcy - Legal Collections
  8. Managing Director, Central Operations - Central Operations Management
Down
  1. Manager - Recovery Collections - Central Collections
  2. Strategic Implementation Manager - Online Operations
  3. SVP of Operations Strategy & Transformation - Central Operations Management
  4. SVP of Recovery Operations & Loss Mitigation Strategy
  5. AVP - Legal Collections - Legal Collections
  6. Branch Manager II - Virtual Branch - Centralized Branch Operations
  7. Manager - Customer Service & Online Support - Online Operations
  8. AVP - Branch Enablement - Branch Enablement

16 Clues: Attorney - Legal and Collections • Manager - Bankruptcy - Legal Collections • AVP - Legal Collections - Legal Collections • AVP - Branch Enablement - Branch Enablement • Manager - Central Underwriting - Central Credit • Manager - Customer Assistance - Central Collections • Manager - Recovery Collections - Central Collections • ...

Marketing Management 2024-01-28

Marketing Management crossword puzzle
Across
  1. The use of traditional media channels such as TV, radio, and print for advertising.
  2. The use of celebrities or influencers to promote a product or brand.
  3. A marketing approach that focuses on creating emotional connections with customers.
  4. Rapidly gaining popularity or spreading widely, often through social sharing.
  5. The group of individuals or potential customers targeted by a marketing message.
  6. The practice of creating a unique identity for a product or service to distinguish it from competitors.
  7. A marketing strategy that focuses on the local community.
  8. Dividing the market into distinct groups based on similar characteristics or needs.
  9. A measure of the proportion of people who visit a website and then leave without taking any further action.
  10. Marketing strategies and content tailored for mobile devices.
  11. The communication activities used to inform, persuade, and remind the target audience about a product or service.
  12. The process of getting a product from the manufacturer to the end consumer.
  13. The process of determining the optimal price for a product or service.
  14. (Unique Selling Proposition) A distinctive element that sets a product or brand apart from competitors.
  15. A specific group of consumers that a business aims to reach with its products and marketing efforts.
  16. Share The portion of total sales within a market that a company controls.
  17. The process of monitoring and responding to online conversations about a brand.
  18. Search Engine Optimization – techniques to improve a website's visibility on search engines.
  19. The level of interaction and connection between a brand and its audience.
  20. A coordinated series of activities designed to achieve a specific marketing goal.
  21. A marketing strategy that involves creating a sense of urgency by limiting the availability of a product.
  22. Patterns or shifts in consumer behavior, technology, or the market.
  23. The perception and recognition of a product or company in the market.
  24. Paid, non-personal communication designed to influence a target audience.
  25. Information and material created for a specific audience to provide value.
  26. The process of turning a prospect into a customer by taking a desired action.
  27. Media Online platforms used for social interaction and content sharing.
  28. Journey The process a customer goes through from awareness to purchase and beyond.
  29. The practice of promoting products or services through social media platforms.
  30. A medium or platform used to deliver a marketing message.
  31. A plan of action designed to achieve a specific goal.
Down
  1. The integration of online and offline marketing efforts to create a seamless customer experience.
  2. A marketing technique that aims to create a sense of exclusivity and scarcity.
  3. Creating a distinct image and identity for a product or brand in the minds of consumers.
  4. The practice of adjusting marketing messages to appeal to specific cultural groups.
  5. The process of creating and maintaining a positive image for a brand.
  6. Dividing a market into subsets based on characteristics like age or income.
  7. A type of marketing that aims to increase brand loyalty and customer retention.
  8. The visual, auditory, and olfactory elements used in marketing to create a memorable experience.
  9. The activities and processes involved in selling products or services to customers.
  10. A marketing approach that emphasizes building long-term relationships with customers.
  11. The benefit or satisfaction a customer derives from a product or service.
  12. A metric that measures the percentage of visitors who leave a website without navigating to other pages.
  13. Establishing a distinctive place in the minds of consumers relative to competitors.
  14. Receiving input from customers or stakeholders to improve products or services.
  15. An acronym for strengths, weaknesses, opportunities, and threats – a strategic planning tool.
  16. Customer commitment and repeat business due to positive experiences with a brand.
  17. A systematic method of gathering information from a sample of people.
  18. Rivalry among businesses for the same target market.
  19. The process of identifying and evaluating competitors and their strategies.
  20. The set of values that a brand promises to deliver to its customers.
  21. A group of potential buyers with similar needs or characteristics.
  22. The end user of a product or service within the target market.
  23. The systematic analysis of data to gain insights into marketing performance.
  24. A strategy that involves offering a low-cost product with the intention of making money on subsequent sales.
  25. Introducing new ideas, methods, or products to the market.
  26. A semi-fictional representation of an ideal customer based on market research.
  27. A tangible or intangible offering that fulfills a need or want and can be exchanged.
  28. Determining the value of a product or service and setting a cost that consumers are willing to pay.

59 Clues: Rivalry among businesses for the same target market. • A plan of action designed to achieve a specific goal. • A marketing strategy that focuses on the local community. • A medium or platform used to deliver a marketing message. • Introducing new ideas, methods, or products to the market. • Marketing strategies and content tailored for mobile devices. • ...

Business and Marketing Define Key Terms 2025-08-25

Business and Marketing Define Key Terms crossword puzzle
Across
  1. A thought or plan that could turn into a product or business.
  2. The specific group of customers a business focuses on.
  3. An activity done for someone else, like tutoring or cleaning.
  4. The belief that businesses succeed by meeting customer needs.
  5. An organization that sells goods or services to make money.
  6. The study of how people use resources, money, and trade.
Down
  1. An item or service created to satisfy customer needs.
  2. that promote and sell products or services.
  3. The process of studying customers to learn what they want.
  4. The 4 P’s: product, price, place, and promotion.
  5. A specific role of marketing, like pricing, promotion, or selling.
  6. A company’s portion of total sales compared to competitors.
  7. A physical item people can buy, like clothes or food.

13 Clues: that promote and sell products or services. • The 4 P’s: product, price, place, and promotion. • An item or service created to satisfy customer needs. • A physical item people can buy, like clothes or food. • The specific group of customers a business focuses on. • The study of how people use resources, money, and trade. • ...

Service Management as a Practice 2016-09-18

Service Management as a Practice crossword puzzle
Across
  1. Any resource or capability of a service provider
  2. Used to identify who does what in a process
  3. How the service is delivered
  4. Any person who has an interest in an IT service
  5. What the service does
Down
  1. Responsible for the operational management of a process
  2. A structured set of activities designed to accomplish a specific objective
  3. An IT service provider that is part of a different organization from its customer
  4. The person who is held accountable
  5. Rules that govern a process

10 Clues: What the service does • Rules that govern a process • How the service is delivered • The person who is held accountable • Used to identify who does what in a process • Any person who has an interest in an IT service • Any resource or capability of a service provider • Responsible for the operational management of a process • ...

Basic Terms 2013-04-28

Basic Terms crossword puzzle
Across
  1. an organization who collects money etc. to provide for people in need
  2. The making of articles on a large scale using machinery
  3. management of large amounts of money
  4. someone who pays for a service/product
  5. sometimes found on a label/tag
Down
  1. how you sell the product/service to others
  2. a place in which a product/service is sold
  3. an organisation to provide a service and make profit
  4. The action providing or doing work for someone.
  5. the item that you make and sell

10 Clues: sometimes found on a label/tag • the item that you make and sell • management of large amounts of money • someone who pays for a service/product • how you sell the product/service to others • a place in which a product/service is sold • The action providing or doing work for someone. • an organisation to provide a service and make profit • ...

crossword 2016-07-27

crossword crossword puzzle
Across
  1. A strategy designed to create the guest’s mind desirable differences, either real or driven by marketing and advertising, between the service product offered by the organization and other competing services and products.
  2. A careful examination of the present opportunities and threats in the external business environment and a forecast of the future environment, within which the organization operates, so determine the impact of external factors on the organization and to discover the key drivers that will satisfy present and future guests
  3. It is the actual person-to-person interaction or series of interactions between the customer and the persons delivering the service.
  4. He seeks to understand plan for the expectations of an organization’s targeted customers before they ever enter the service setting, so that everything is ready for each guest to have a successful and enjoyable experience.
Down
  1. A gap in a market that an organization seeks out, focuses on, and attempts to fill attract customers and compete successfully.
  2. It is the organization and presentation of the guest experience around a unifying idea or theme, often a fantasy theme. It can create a unique and memorable setting that enhances and contributes to the total guest experience.
  3. The relationship of the quality of the service to its cost, or service quality divided by cost of service.
  4. It articulates the organization’s purpose, the reason for which it was founded and for which it continues to exist.
  5. The difference between the service that the customer expects to get and the service that the customer actually receives
  6. It is a term originated by Bruce Laval of The Walt Disney Company.

10 Clues: It is a term originated by Bruce Laval of The Walt Disney Company. • The relationship of the quality of the service to its cost, or service quality divided by cost of service. • It articulates the organization’s purpose, the reason for which it was founded and for which it continues to exist. • ...

MK150 Chapter 4-7 Review 2021-10-30

MK150 Chapter 4-7 Review crossword puzzle
Across
  1. the type of customer trust where 2 parties are going to carry out duties per a signed contract
  2. a business strategy that focuses on customer experience and customer relationships
  3. the practice of creating posts to promote the product or service
Down
  1. the practice of crafting marketing messages to promote to an individual
  2. the formation sharing of timely information
  3. the first step of the customer value chain
  4. the integration of information from the sales team and other sources
  5. this happens when the sales team learns the role of the marketing team
  6. customer relationship management

9 Clues: customer relationship management • the first step of the customer value chain • the formation sharing of timely information • the practice of creating posts to promote the product or service • the integration of information from the sales team and other sources • this happens when the sales team learns the role of the marketing team • ...

Service 2018-01-10

Service crossword puzzle
Across
  1. engl.Bezeichnung für das Warmhaltegerät auf Buffets
  2. Zusammensetzung aus Breakfast und Lunch
  3. Schüssel mit warmen Wasser f.d.Gast bei Muscheln
  4. Verrechnungsbeleg, der nur intern verwendet wird
  5. Veranstaltung,bei der es zu einer festgesetzten Zeit ein Menü gibt
  6. Trennen des Weins vom Depot
  7. Verkosten und Beurteilen von Getränken
  8. Ablagerungen,die in Weinen entstehen
  9. engl.Bezeichnung für Marinade
  10. Brot,Butter und Stoffserviette, für die pro Gast ein Kuvertpreis verrechnet wird
Down
  1. Zerteilen und entgräten von Fischen und das Schälen und Schneiden von Obst
  2. Gesamteindruck eines Lokals
  3. Abbrennen von Spirituosen bei Fleisch,Fisch,Meeresfrüchte,Süßspeisen
  4. Das "Auf-Zimmertemperatur-bringen" von Wein
  5. Verdauungsförderndes Getränk,nach dem Essen
  6. Tiefer Deckel als Abdeckung von Tellern und Platten
  7. Übliche Bezeichnung für ein belegtes Brötchen
  8. engl.Bezeichnung für Großveranstaltung
  9. Ausschwenken des Weinglases mit Wein
  10. Anbieten der Speisen auf einem langem Tisch

20 Clues: Gesamteindruck eines Lokals • Trennen des Weins vom Depot • engl.Bezeichnung für Marinade • Ausschwenken des Weinglases mit Wein • Ablagerungen,die in Weinen entstehen • engl.Bezeichnung für Großveranstaltung • Verkosten und Beurteilen von Getränken • Zusammensetzung aus Breakfast und Lunch • Das "Auf-Zimmertemperatur-bringen" von Wein • ...

FWI Service Product Knowledge 2020-07-01

FWI Service Product Knowledge crossword puzzle
Across
  1. How much data does a customer get?
  2. How long can an install take for FWI?
  3. Will AT&T remove the outdoor CPE?
  4. What CPE is required for FWI?
Down
  1. What do we advise customer about their third party internet?
  2. What are the typical speeds FWI will get?
  3. What will the Tech have to do before he starts the install?
  4. What customers do we service?
  5. Who needs to be home day of install?
  6. What type of install does FWI require?
  7. How many devices will Tech connect for customer?

11 Clues: What customers do we service? • What CPE is required for FWI? • Will AT&T remove the outdoor CPE? • How much data does a customer get? • Who needs to be home day of install? • How long can an install take for FWI? • What type of install does FWI require? • What are the typical speeds FWI will get? • How many devices will Tech connect for customer? • ...

Chapter 3 vocabulary 2025-10-06

Chapter 3 vocabulary crossword puzzle
Across
  1. facts about a product
  2. when a business attempts to attract the same as other businesses
  3. the process of dividing a large market into smaller groups
  4. companies that offer different, but similar, goods and services that meet customer needs
  5. a detailed description of the typical consumer in market segment
  6. a product or business is offering better value, features, or service than the competition
  7. making calculated adjustments in a product's marketing strategy with the goal of changing customer perception to increase sales
  8. dividing the market by certain preferences or lifestyle choices
  9. group of people who were born and lived during the same time period
  10. a large group of undifferentiated customers who might buy a good or service
  11. Segmenting a market based on where customers live
Down
  1. the process used to influence the customer's perception of a brand or product in relation to the competition
  2. companies that sell identical or very similar goods or services
  3. a tool used to compare the strengths and weaknesses of a product with its competitors
  4. dividing the market of potential customers by their personal statistics (age, gender, income, ethnicity)
  5. a portion of a market segment that is very narrow and specific
  6. the specific group of customers to whom a company aims its products and services
  7. a large gathering of businesses for the purpose of displaying products for sale
  8. the traits of a product that serve as an advantage for the customer

19 Clues: facts about a product • Segmenting a market based on where customers live • the process of dividing a large market into smaller groups • a portion of a market segment that is very narrow and specific • companies that sell identical or very similar goods or services • dividing the market by certain preferences or lifestyle choices • ...

CHAPTER 5: MARKETING AND ADVERTISING IN E-COMMERCE 2025-01-21

CHAPTER 5: MARKETING AND ADVERTISING IN E-COMMERCE crossword puzzle
Across
  1. An agreement between two companies to each display the other’s banner ad on its Web site.
  2. Deciding what product to buy
  3. Person that suggest to buy a specific product
  4. A small banner that is linked to a website
  5. Organizational buyers
  6. The average length of time a visitor stays in a site
  7. Online ads usually are cheaper than ads in traditional media.
  8. An advertisement “disguised” to look like an editorial or general information
Down
  1. Targeted to specific interest groups
  2. A graphic advertising display linked to the advertiser’s Web page
  3. A count made each time a visitor clicks on an advertising banner
  4. Influence people to buy a product or a service
  5. An initial Web page or a portion of it that is used to capture the user’s attention for a short time while other content is loading.
  6. Customer preferences, behaviors and demographics
  7. A tool for observing what people are doing online
  8. customer can chat live with the merchant
  9. Person uses a product or service
  10. A request for data from a Web page or file

18 Clues: Organizational buyers • Deciding what product to buy • Person uses a product or service • Targeted to specific interest groups • customer can chat live with the merchant • A small banner that is linked to a website • A request for data from a Web page or file • Person that suggest to buy a specific product • Influence people to buy a product or a service • ...

L4 U15 2024-04-15

L4 U15 crossword puzzle
Across
  1. doing something quickly and without much effort, e.g. the staff were very ...
  2. impolite or unfriendly
  3. the place where you are staying
  4. to be polite and kind
  5. a list of questions sent to many customers for them to fill out
  6. unhappy with the experience, not satisfied
  7. the front desk when you enter a building, especially common at hotels
  8. very bad, the service at the hotel was ...
Down
  1. a list of questions sent to a customer, perhaps more personalised questions
  2. when you feel something is worth more than you paid
  3. how happy a customer is, can also be the name of a survey (two words)
  4. when someone leaves a comment or writes about a product or service
  5. an answer on a survey meaning "okay" or "satisfied"

13 Clues: to be polite and kind • impolite or unfriendly • the place where you are staying • unhappy with the experience, not satisfied • very bad, the service at the hotel was ... • when you feel something is worth more than you paid • an answer on a survey meaning "okay" or "satisfied" • a list of questions sent to many customers for them to fill out • ...

Evolving Customer needs 2025-10-06

Evolving Customer needs crossword puzzle
Across
  1. The end result of a successfully handled issue.
  2. The core skill for conveying and receiving information clearly.
  3. The ability to empathise with a customer’s feelings or issue.
  4. What customers seek when they call in with a problem.
  5. Solving problems quickly and with minimal fuss.
  6. Listening Fully focusing on the caller without interrupting.
Down
  1. Letting a customer know their concern has been heard.
  2. The goal of every customer service interaction.
  3. What a company builds by providing great service.
  4. A key trait when dealing with difficult or frustrated callers.
  5. The clue for this word head over to the CSC hub and view the presentation (Word in red)

11 Clues: The end result of a successfully handled issue. • The goal of every customer service interaction. • Solving problems quickly and with minimal fuss. • What a company builds by providing great service. • Letting a customer know their concern has been heard. • What customers seek when they call in with a problem. • ...

Member Service :) 2013-04-19

Member Service :) crossword puzzle
Across
  1. This negative word should be removed from your "phone" vocabulary.
  2. Another word for an internal customer is ______.
  3. Understanding and identifying with your members' feeling is called _____.
  4. Member complaints should be seen as _____ to improve service.
  5. A positive one will make your day better.
  6. You should allow member to speak ______.
Down
  1. Our cross servicing is known as _____.
  2. You should more relaxed and friendly when you ______ while talking on the phone.
  3. Taking personal responsibility for a member's complaint is taking ________.
  4. When speaking to members, it is important to vary the ____ of your voice.
  5. Your most important communication tool when you're on the phone is your ______.
  6. The most important customer service skill is ______.
  7. Treat each member as if they're the ____ one that you'll assist for the day.

13 Clues: Our cross servicing is known as _____. • You should allow member to speak ______. • A positive one will make your day better. • Another word for an internal customer is ______. • The most important customer service skill is ______. • Member complaints should be seen as _____ to improve service. • This negative word should be removed from your "phone" vocabulary. • ...