customer service Crossword Puzzles

Fashion Cloud AMS engineering 2022-02-16

Fashion Cloud AMS engineering crossword puzzle
Across
  1. Retailer's or supplier's software system that we integrate with
  2. 2-letter abbreviation for message center service
  3. AMS equivalent to a ColorGroup
  4. 2-letter abbreviation for masterdata service
  5. iOS app that retailers use to review and accept suggestions
  6. Microservice responsible for maintaining brands' product data
  7. 2-letter abbreviation for catalog service
  8. Tool that monitors the status of our servers
  9. 2-letter abbreviation for Sales service
  10. Metric that represents the amount of times you sell your average inventory per year
  11. Programming language the AMS backend is written in
  12. Predefined lists of brands, article groups, colors, etc.
  13. Tool we use to deploy code to staging and production
  14. Slack channel to communicate with Amsterdam engineering team
  15. Code on the production server that is not merged to master branch yet
  16. Data transfer standard, developed in 1987 by the United Nations
  17. Two articles in a retailer's OrderWriter that represent the same product
  18. Out-of-the-box tool from Django that offers CS a view on the database
  19. Screen in OrderWriter where retailers can see all financial information aggregated over selected dimensions
  20. Retailer's inventory level at a certain moment in time
  21. Microservice responsible for exporting pricats and orders
  22. Metric that represents the percentage of items you have sold
  23. 2-letter abbreviation for FTP service
  24. Combination of a submodel and a size, has a GTIN
  25. 2-letter abbreviation for user service
  26. AMS equivalent to a StyleGroup
Down
  1. IDE used for Python development
  2. Data store used as cache
  3. AWS service that run serverless jobs
  4. First point of contact for CS
  5. Screen in OrderWriter where retailers can see all their articles in picture format
  6. iOS app that retailers use to keep track of all buying orders
  7. 2-letter abbreviation for contract service
  8. External tool we use for one-off customer requests for integrations
  9. 2-letter abbreviation for MySales frontend service
  10. AMS equivalent to an Organization
  11. Microservice responsible for rights management between retailers and suppliers
  12. 2-letter abbreviation for orderwriter service
  13. Microservice responsible for storing all files
  14. AWS service that messages are read from (subscriber in pub-sub pattern)
  15. In-house library with all code that is used by multiple microservices
  16. Programming language that the iOS app is (mostly) written in
  17. NoSQL database we use to store sales metrics
  18. AMS equivalent to a GTIN
  19. In-house library that facilitates writing ElasticSearch queries
  20. Tool we use for running test cases for every push to Github
  21. Tool used for executing background tasks
  22. 2-letter abbreviation for attachment service
  23. Report with information what a supplier has sent to a retailer
  24. SQL database that contains almost all our data
  25. AWS service that messages are sent to (publisher in pub-sub pattern)
  26. Web framework the AMS backend is written in

52 Clues: Data store used as cacheAMS equivalent to a GTINFirst point of contact for CSAMS equivalent to a ColorGroupAMS equivalent to a StyleGroupIDE used for Python developmentAMS equivalent to an OrganizationAWS service that run serverless jobs2-letter abbreviation for FTP service2-letter abbreviation for user service...

Eddie, Set, Go! Sales 2014-10-02

Eddie, Set, Go!  Sales crossword puzzle
Across
  1. Where number is located on back of catalog to look up customer
  2. Eddie Bauer friends earn these
  3. Number that begins with E and can be used as payment
  4. Service at the core of the Eddie Bauer customer experience
  5. To give you such outstanding quality, value, service and guarantee that we are worthy of your high esteem
  6. Every item we sell will give you complete satisfaction or you can return it for a full refund
  7. Order note for tax exempt, Price overrides and adding sale price
  8. Add $1 to your order to plant a tree
  9. System that shows your daily schedule with break and lunch times
  10. System where you can view timecards and request time off
Down
  1. System for processing international orders
  2. Alpha numeric automatic address code
  3. Attendance, punctuality and adherence to break schedules
  4. Order change screen for same day phone orders
  5. Eddie Bauer credit card
  6. Location of resources, manuals, discounts and catalogs
  7. Item availability screen
  8. Products manufactured by other companies who are authorized to use EB name
  9. Order inquiry for same day phone orders

19 Clues: Eddie Bauer credit cardItem availability screenEddie Bauer friends earn theseAlpha numeric automatic address codeAdd $1 to your order to plant a treeOrder inquiry for same day phone ordersSystem for processing international ordersOrder change screen for same day phone ordersNumber that begins with E and can be used as payment...

CS Week Crossword Puzzle 2022-04-29

CS Week Crossword Puzzle crossword puzzle
Across
  1. AI & ML powered solution that can help utilities improve their bottom line by elevating customer experience and satisfaction while reducing the related operating costs
  2. Single version of the truth across all utility reporting dashboards
  3. Feature that help removes silos and improving connectivity between utility customers and field workforce
  4. – A Self service utility payment platform built with digital displays and interactive technologies
  5. Real-time intelligent data analytics solution giving business users self-service access to information.
Down
  1. A sporty or a functional timepiece that will give access to your utility services anywhere anytime – making our daily life much easier.
  2. Solution that will redefine utility operations and improve customer service
  3. The inevitable, safe, secure, and significant component of the utility digital platform every customer seeks
  4. A smart platform to thrive and succeed in the EV driven future

9 Clues: A smart platform to thrive and succeed in the EV driven futureSingle version of the truth across all utility reporting dashboardsSolution that will redefine utility operations and improve customer service– A Self service utility payment platform built with digital displays and interactive technologies...

Jinx's marketing Crosswords 2023-12-13

Jinx's marketing Crosswords crossword puzzle
Across
  1. Generating sales through product or service transactions
  2. Symbol that represents a company or product
  3. Product identity creation
  4. Person or entity who purchases a product or service
  5. Online platforms for communication and sharing
  6. middleman
Down
  1. One of the four P’s in marketing regarding value
  2. Reduction in the usual price of a product or service
  3. Gathering opinions or feedback from consumers
  4. Something you can buy in shop
  5. being regularly exchangeable
  6. Marketing communication
  7. a sum of money allocated for a particular purpose
  8. Buying and selling of goods online
  9. Writing and sharing content on a website to engage a target audience

15 Clues: middlemanMarketing communicationProduct identity creationbeing regularly exchangeableSomething you can buy in shopBuying and selling of goods onlineSymbol that represents a company or productGathering opinions or feedback from consumersOnline platforms for communication and sharingOne of the four P’s in marketing regarding value...

CAM Mentoring Crossword 2022-02-23

CAM Mentoring Crossword crossword puzzle
Across
  1. This metric measures whether or not customers are being serviced on time
  2. A system used to keep track of customer tickets and respond to customer tickets
  3. A customer account manager is ______; they reach out to customers to address issues before they become larger problems
  4. Customer Account Managers work with this team to reschedule routes or schedule customers for weekend appointments
  5. After you complete a customer ticket in Zendesk , you will need to mark the ticket as _________
  6. Customer Account Managers can communicate with customers via call, text, or ___________.
Down
  1. Customer Account Managers work with this team to notify service professionals of customers who cancel appointments the same day
  2. This is a question given to customers that measures if customer would recommend Aptive to friends and family
  3. This area metric measures the number of customers lost throughout the month
  4. Customer Account managers are in charge of _______for their customers. They do not need to fill out a form.
  5. If appointment notifications have been sent for a customer in PR, the notification icon on the route will be this color.

11 Clues: This metric measures whether or not customers are being serviced on timeThis area metric measures the number of customers lost throughout the monthA system used to keep track of customer tickets and respond to customer ticketsCustomer Account Managers can communicate with customers via call, text, or ___________....

Consumer Services Vocabulary 2024-09-12

Consumer Services Vocabulary crossword puzzle
Across
  1. The actions customers take before, during, and after purchasing a product.
  2. A communication tool for customer requests that tracks the actions taken from the time it's created until it's resolved.
  3. The act of helping custmers use, find, troubleshoot, and optimize a product or service
  4. A business's ability to keep existing customers and encourage them to make repeat purchases.
Down
  1. the company's initiative or department that focuses on building strong relationships with customers while understanding their goals.
  2. These careers include marketing, financial advisor, banking, etc.
  3. A customer service strategy that anticipates customer needs and addresses potential issues before they arise.
  4. A person who uses or buys a product or service

8 Clues: A person who uses or buys a product or serviceThese careers include marketing, financial advisor, banking, etc.The actions customers take before, during, and after purchasing a product.The act of helping custmers use, find, troubleshoot, and optimize a product or service...

CS Week Crossword Puzzle 2022-04-29

CS Week Crossword Puzzle crossword puzzle
Across
  1. AI & ML powered solution that can help utilities improve their bottom line by elevating customer experience and satisfaction while reducing the related operating costs
  2. Single version of the truth across all utility reporting dashboards
  3. Feature that help removes silos and improving connectivity between utility customers and field workforce
  4. A Self service utility payment platform built with digital displays and interactive technologies
  5. Real-time intelligent data analytics solution giving business users self-service access to information.
Down
  1. A sporty or a functional timepiece that will give access to your utility services anywhere anytime – making our daily life much easier.
  2. Solution that will redefine utility operations and improve customer service
  3. The inevitable, safe, secure, and significant component of the utility digital platform every customer seeks
  4. A smart platform to thrive and succeed in the EV driven future

9 Clues: A smart platform to thrive and succeed in the EV driven futureSingle version of the truth across all utility reporting dashboardsSolution that will redefine utility operations and improve customer serviceA Self service utility payment platform built with digital displays and interactive technologies...

Consumers Energy 2020-08-04

Consumers Energy crossword puzzle
Across
  1. another word for bp
  2. plan to avoid shut off
  3. measures usage
  4. who does the bp usually want to speak with when upset
  5. another word for invoice
  6. service for heat
Down
  1. the fist word for our Clients name
  2. the system we use
  3. regulates utility rates
  4. service for electricity
  5. collections process
  6. plan to avoid shut off in the winter

12 Clues: measures usageservice for heatthe system we useanother word for bpcollections processplan to avoid shut offregulates utility ratesservice for electricityanother word for invoicethe fist word for our Clients nameplan to avoid shut off in the winterwho does the bp usually want to speak with when upset

stages of customer service 2024-07-26

stages of customer service crossword puzzle
Across
  1. AFTER THE PURCHASE, IT IS IMPORTANT TO FOLLOW UP WITH CUSTOMERS.
  2. the customer evaluates different options.
Down
  1. WHEN THE CUSTOMER DECIDES TO BUY A SERVICE OR PRODUCT.
  2. The first stage is when the customer becomes aware of a company or service.
  3. the customer uses the service or product they purchased.
  4. Building long-term relationships with customers is the focus of the loyalty stage.

6 Clues: the customer evaluates different options.WHEN THE CUSTOMER DECIDES TO BUY A SERVICE OR PRODUCT.the customer uses the service or product they purchased.AFTER THE PURCHASE, IT IS IMPORTANT TO FOLLOW UP WITH CUSTOMERS.The first stage is when the customer becomes aware of a company or service....

GIS Word Crackers 2013-06-05

GIS Word Crackers crossword puzzle
Across
  1. No customer likes to be ________ after the sale is closed.
  2. “Why must you _______ your customers?” – So you can sell them what they want at a price they can afford.
  3. If you get a no (or maybe) to a closed question, always follow with a/an ____ question.
  4. __________ gains security by close relationships.
  5. Getting something done is an accomplishment; getting something done right is an ___________.
  6. In a/an ______-context culture, people say what they mean – assuming that it is not obviously against their interest to do so.
  7. In a/an ________-context culture, people often do not say what they mean.
  8. _________ is the foundation on which you will build your confidence, your enthusiasm – and your success.
  9. The factors that make it impossible for the potential customer to buy your product, service, or idea; we call __________.
  10. In my opinion, too may sales people fail to recognize that the sales profession is not like a war (with bullets) at all, it is like _________ and marriage – dating and mating.
  11. A/An ___________ society is one in which people prefer to do one thing at a time, in blocks of time precisely scheduled throughout the day.
  12. To overcome the objections, you need to first _________then educate.
  13. The close that you deliberately undersell a feature or benefit of your product, service or idea, by saying to your customer, is called the ________ Close.
Down
  1. The Universal Benefit is that it makes you ________.
  2. Don’t talk price until you are _____.
  3. A/An ___________ society is one in which people do several things at a time, throughout the day.
  4. C.S.I. in “HOW TO BE GREAT IN SALES” stands for: Customer ____________ Index.
  5. _________ seeks for recognition.
  6. The last “L” in SELL formula in HRnetOne’s context is “Lead customer to ______”.
  7. __________ achieves acceptance by leadership and winning.
  8. One of the fundamental rules of selling is that customers don’t buy features; they only buy ________.
  9. A verbal ________ isn’t worth the paper it’s written on.
  10. “If I…, would you be interested?” is a/an _____ close statement.
  11. ________ wants to maintain creditability.

24 Clues: _________ seeks for recognition.Don’t talk price until you are _____.________ wants to maintain creditability.__________ gains security by close relationships.The Universal Benefit is that it makes you ________.A verbal ________ isn’t worth the paper it’s written on.__________ achieves acceptance by leadership and winning....

Platform Products 2023-10-31

Platform Products crossword puzzle
Across
  1. BANKING FOR OUR BUSINESS CUSTOMER'S EMPLOYEES
  2. CUSTOMER SENDS AN APPROVED LIST OF CHECKS THAT ARE ALLOWED TO BE PAID
  3. A BUSINESS CHECKING ACCOUNT THAT SWEEPS FROM OTHER ACCOUNTS AT THE END OF THE DAY FOR EASIER ACCOUNTING
  4. BUSINESS ACCOUNT WITH 500 FREE TRANSACTIONS
  5. CHECKING ACCOUNT TARGETING OUR LARGER BUSINESS CUSTOMERS
  6. BUSINESS ACCOUNT WITH 200 FREE TRANSACTIONS
  7. ACCOUNT WITH NO MINIMUM BALANCE OR MONTHLY FEES
  8. SEPARATE APP THAT ALLOWS PEOPLE MORE CONTROL OVER THEIR DEBIT CARD
  9. $25,000 COMBINED BALANCE REQUIREMENT, COMES WITH MONEY MARKET
Down
  1. FOCUSES ON ATTORNEYS, ACCOUNTANTS, DOCTORS, AND DENTIST
  2. FOCUSES ON CONDO FINANCIAL NEEDS
  3. 1000 MINIMUM BALANCE REQUIREMENT OR ELSE AN $8 MONTHLY FEE
  4. ROCKLAND'S MERCHANT SERVICE PARTNER
  5. LINKS ANOTHER ACCOUNT IN CASE OF OVERDRAFT, NO FEE
  6. PAYMENT PROCESSING TOOL WHEN ROCKLAND TRUST PICKS UP PAYMENTS AND PROCESSES FOR CUSTOMER
  7. OVERDRAFT OPTION THE CUSTOMER MUST APPLY FOR
  8. CHECKING CONSUMER ACCOUNT FOR OUR STUDENTS

17 Clues: FOCUSES ON CONDO FINANCIAL NEEDSROCKLAND'S MERCHANT SERVICE PARTNERCHECKING CONSUMER ACCOUNT FOR OUR STUDENTSBUSINESS ACCOUNT WITH 500 FREE TRANSACTIONSBUSINESS ACCOUNT WITH 200 FREE TRANSACTIONSOVERDRAFT OPTION THE CUSTOMER MUST APPLY FORBANKING FOR OUR BUSINESS CUSTOMER'S EMPLOYEESACCOUNT WITH NO MINIMUM BALANCE OR MONTHLY FEES...

Customer Service 2020-01-23

Customer Service crossword puzzle
Across
  1. How many miles would be covered for a tow on a Plan D
  2. How many dents would we need a photo for before we Authorize the claim?
  3. How many days do we tell a member that they can receive MAP ROUTING information?
Down
  1. What is the amount we can Authorize for Canada per panel
  2. how many days do they need to report windshield replacement

5 Clues: How many miles would be covered for a tow on a Plan DWhat is the amount we can Authorize for Canada per panelhow many days do they need to report windshield replacementHow many dents would we need a photo for before we Authorize the claim?How many days do we tell a member that they can receive MAP ROUTING information?

Customer Service 2020-04-30

Customer Service crossword puzzle
Across
  1. how to greet a customer
  2. you what you say when the customer pays you
Down
  1. earnt through work is also called wages
  2. of items for sale in a café menu
  3. items are packed where in a bag bottom

5 Clues: how to greet a customerof items for sale in a café menuitems are packed where in a bag bottomearnt through work is also called wagesyou what you say when the customer pays you

Lemonade Day Crossword Puzzle 2023-03-01

Lemonade Day Crossword Puzzle crossword puzzle
Across
  1. dividing something for everyone to have
  2. all money coming into your business
  3. a person who starts a business of their own mo
  4. the target set to achieve
  5. selling a product or service for profit
  6. the possibility of a loss
  7. money made from your product or service
Down
  1. money borrowed and must be paid back
  2. making people aware
  3. money that is not spent but set aside for later
  4. the cost for your business
  5. someone who buys from a business or service
  6. all expenses and revenue

13 Clues: making people awareall expenses and revenuethe target set to achievethe possibility of a lossthe cost for your businessall money coming into your businessmoney borrowed and must be paid backdividing something for everyone to haveselling a product or service for profitmoney made from your product or servicesomeone who buys from a business or service...

Marketing mix 2021-10-15

Marketing mix crossword puzzle
Across
  1. the number of similat prouducts a buisness offers within a line
  2. the coordination of all activities required to make a product
  3. goods and services that are similar to eachother
  4. the positive gains a customer experiences from a product
  5. consumer safeyty measures, sucha s safety inspections and packaging, protect products, businesses, a customer from negative outcomes
  6. refcers to how a product is used
  7. the number of product variations in a line
Down
  1. establishing goals for how a product will be marketed
  2. a distincitve quality of a good or service
  3. a small pool of the target audience
  4. what is all the goods and services sold by a business
  5. a businesses acquisition of various necessary items to make products
  6. the term for the operating procedures a company will use when developing or providing a product or service
  7. strength, weaknesses, opportunities and threats
  8. the total number of product lines a bsuiness has

15 Clues: refcers to how a product is useda small pool of the target audiencea distincitve quality of a good or servicethe number of product variations in a linestrength, weaknesses, opportunities and threatsgoods and services that are similar to eachotherthe total number of product lines a bsuiness hasestablishing goals for how a product will be marketed...

About business 2022-09-08

About business crossword puzzle
Across
  1. The total amount of money that an employee is paid on a monthly
  2. A place where buyers and sellers can gather to exchange
  3. the amount money given for something
  4. A person who make a purchase
  5. A person whose job is to keep and analysis financial account
  6. To take and use something from someone with the intention of giving back
Down
  1. Exchange goods or services for other goods or services without using money
  2. A single act doing something to customer
  3. Opposite to "Deflation"
  4. Money in the form of notes and coins
  5. A person who buy goods or service from a store
  6. A gift or extra money given to someone as a reward

12 Clues: Opposite to "Deflation"A person who make a purchasethe amount money given for somethingMoney in the form of notes and coinsA single act doing something to customerA person who buy goods or service from a storeA gift or extra money given to someone as a rewardA place where buyers and sellers can gather to exchange...

CrossWord 2022-04-16

CrossWord crossword puzzle
Across
  1. How are customers treated by employees?
  2. Is an overnight package delivered overnight?
  3. Does a service representative answer you calls quickly?
  4. Is everything customer asked for provided?
Down
  1. How well does the company react to unusual situations?
  2. Is the service performed right every time?
  3. Is the same level of service provided to each customer each time?

7 Clues: How are customers treated by employees?Is the service performed right every time?Is everything customer asked for provided?Is an overnight package delivered overnight?How well does the company react to unusual situations?Does a service representative answer you calls quickly?Is the same level of service provided to each customer each time?

Cloud Computing 2015-05-20

Cloud Computing crossword puzzle
Across
  1. an important characteristic of cloud computing, is the ability of hardware or software to continue to function well when it is changed in size or volume to meet a user need.
  2. first public cloud in 2006
  3. An open source cloud computing and IaaS platform for enabling private clouds
  4. According to industry buzz, these small, low-power laptop computers known as _______ may lead to mainstream acceptance of cloud computing
  5. Cloud ____ is a service provider that offers customers storage or software solutions available via a public network or Internet
  6. In ____ cloud, an organization might use a public cloud service, such as Amazon's Elastic Compute Cloud (EC2) for general computing but store customer data within its own data center
Down
  1. An open source cloud computing platform targeted at organizations in the thinking stage of adopting a private cloud services model or evaluating options and alternatives for private cloud solutions.
  2. collection of servers where application is placed and is accessed via internet
  3. Service models where required software,Operating system and network is provided
  4. It is a type of VDI which is handled by a third party.
  5. A computing service where a service provider makes computing resources and infrastructure management available to the customer as needed, and charges them for specific usage rather than a flat rat
  6. ____ computing is a type of computing, comparable to grid computing that relies on sharing computing resources rather than having local servers or personal devices to handle applications
  7. IBM SmartCloud Application Services and Google App Engine are two examples of this service
  8. Service models where just network is provided

14 Clues: first public cloud in 2006Service models where just network is providedIt is a type of VDI which is handled by a third party.An open source cloud computing and IaaS platform for enabling private cloudscollection of servers where application is placed and is accessed via internet...

Customer Service 2015-02-19

Customer Service crossword puzzle
Across
  1. if the customer is not able to understand
  2. need to check for information
Down
  1. required on all calls
  2. customer is calling about
  3. issue belongs to a different

5 Clues: required on all callscustomer is calling aboutissue belongs to a differentneed to check for informationif the customer is not able to understand

Customer Service 2017-01-16

Customer Service crossword puzzle
Across
  1. A transactional step
  2. A reduced price
Down
  1. Try before you buy
  2. Quantity of a product
  3. Window-shopping

5 Clues: Window-shoppingA reduced priceTry before you buyA transactional stepQuantity of a product

Intro to Marketing 2023-10-19

Intro to Marketing crossword puzzle
Across
  1. ____ management. May include development of new goods/services or improvements
  2. Amount of money requested or exchanged for a product.
  3. All functions of a company working together to achieve goals
  4. Channels
  5. Planning Actionable plan designed to achieve business goals
  6. Income earned - expenses incurred
  7. Activities involved in getting goods/services to customers.
  8. Customer ___ custoemrs are pleased with a company’s goods and services.
  9. Activities that satisfy customer demand and makes a profit
Down
  1. Function that includes Promo events and store design
  2. specific group of customers whose needs a company will focus on satisfying
  3. Relationship a customer has with a good, service or company.
  4. Anything that can be bought or sold.
  5. Abbreviation for Marketing Information Management
  6. Function that includes helping customers in a store and product demonstrations
  7. Employee ___ - Commitment of the employee to the employer.

16 Clues: ChannelsIncome earned - expenses incurredAnything that can be bought or sold.Abbreviation for Marketing Information ManagementFunction that includes Promo events and store designAmount of money requested or exchanged for a product.Employee ___ - Commitment of the employee to the employer.Activities that satisfy customer demand and makes a profit...

Customer Service 2021-10-11

Customer Service crossword puzzle
Across
  1. Listen, Acknowledge, Validate & Apologize
  2. Personalize the Conversation
  3. Never make impossible promises
Down
  1. Don't pass the buck
  2. Provide Solutions

5 Clues: Provide SolutionsDon't pass the buckPersonalize the ConversationNever make impossible promisesListen, Acknowledge, Validate & Apologize

Customer Service 2023-01-24

Customer Service crossword puzzle
Across
  1. process of helping tourists by addressing their wants and needs with respect and dignity in a timely manner
  2. service cannot be stored
Down
  1. determining what the hospitality operation does on a specific service and what other properties do to improve service quality
  2. guests need to be present when the service is being performed
  3. service varies each time

5 Clues: service varies each timeservice cannot be storedguests need to be present when the service is being performedprocess of helping tourists by addressing their wants and needs with respect and dignity in a timely mannerdetermining what the hospitality operation does on a specific service and what other properties do to improve service quality

Customer Service 2024-11-21

Customer Service crossword puzzle
Across
  1. Large marsupial
  2. Likes to chase mice
Down
  1. Has a trunk
  2. Flying mammal
  3. Man's best friend

5 Clues: Has a trunkFlying mammalLarge marsupialMan's best friendLikes to chase mice

EXTREME SPORTS 2021-09-29

EXTREME SPORTS crossword puzzle
Across
  1. move from one location to another
  2. virtual communication site
  3. action of conscience and commitment
  4. document that confirms a certain fact
  5. entity that offers a service
  6. person using a service
Down
  1. feeling of excitement
  2. Knowledge about something based on an action
  3. Set aside a thing or place
  4. organized model of actions
  5. Portion of land surrounded by water
  6. function of providing something to others
  7. Action or time to have fun
  8. absence of danger

14 Clues: absence of dangerfeeling of excitementperson using a serviceSet aside a thing or placeorganized model of actionsvirtual communication siteAction or time to have funentity that offers a servicemove from one location to anotherPortion of land surrounded by waterdocument that confirms a certain factaction of conscience and commitment...

Weston 2363 Computing crossword 2021-01-16

Weston 2363 Computing crossword crossword puzzle
Across
  1. Apple all-in-one
  2. The ______ is automatic back-up and secure storage
  3. Service we charge for; data _______
  4. Gives power to your devices
  5. Extra-terrestrial premium gameware
Down
  1. Apple smart speaker
  2. Anti-virus protection
  3. Our own computing acc brand
  4. We save customers money by offering to change their _______
  5. Our security brand
  6. A popular operating system
  7. An animal but also used with computers
  8. Service to ensure the customer can use straight away
  9. I hold your laptop

14 Clues: Apple all-in-oneOur security brandI hold your laptopApple smart speakerAnti-virus protectionA popular operating systemOur own computing acc brandGives power to your devicesExtra-terrestrial premium gamewareService we charge for; data _______An animal but also used with computersThe ______ is automatic back-up and secure storage...

Colleague Relationships 2024-06-19

Colleague Relationships crossword puzzle
Across
  1. Very quiet place and good services
  2. Because you give me great services(09/03)
  3. It was amazing, the staff were incredibly kind and caring, they explained to me everything I need to know on having a my first child bank account, I was very pleased with my experience in metro bank southall and would 100% reccomend everyone to come here!!(25/05)
  4. Everyday open. Drive through banking(11/03)
  5. They helped me quickly and solved all the problems.(31/05)
  6. 5*****(22/05)
  7. To keep you on your toes(25/05)
  8. Professional polite staff.(05/03)
Down
  1. I Really enjoyed the experience however the waiting time was little long(06/06)
  2. A very good experience(30/05)
  3. Everyday open. Drive through banking
  4. I did not have to wait long when I visited Southall/Hayes Metro. Staff were professional and helpful.(27/03)
  5. Good customer service(15/05)
  6. All staff were very nice to me and help me to deposit my coin and cash. One of the staff gave me yo yo and sticker. Thank you(03/03)
  7. Great customer service(18/06)
  8. Amazing service friendly staff

16 Clues: 5*****(22/05)Good customer service(15/05)A very good experience(30/05)Great customer service(18/06)Amazing service friendly staffTo keep you on your toes(25/05)Professional polite staff.(05/03)Very quiet place and good servicesEveryday open. Drive through bankingBecause you give me great services(09/03)Everyday open. Drive through banking(11/03)...

Salesforce Basics 2023-08-01

Salesforce Basics crossword puzzle
Across
  1. The process of connecting two or more Salesforce orgs together.
  2. A Salesforce component for creating reusable sections of functionality.
  3. Salesforce program where experts answer questions and offer guidance.
  4. A testing framework for Salesforce applications.
  5. The process of optimizing and improving Salesforce performance.
  6. A Salesforce component for creating visual representations of data.
  7. A programming language used for customizing and extending Salesforce.
  8. Salesforce's flagship product for Customer Relationship Management (CRM).
  9. A Salesforce feature that enables automating processes based on defined criteria.
Down
  1. Salesforce's annual conference where new products and features are announced.
  2. Salesforce's primary cloud-based platform for customization and development.
  3. Salesforce technology that allows real-time integration with external systems.
  4. Salesforce product that helps businesses manage customer support and service interactions.
  5. The foundation for building applications on the Salesforce platform.
  6. The concept of ensuring data access is appropriate and controlled in Salesforce.

15 Clues: A testing framework for Salesforce applications.The process of connecting two or more Salesforce orgs together.The process of optimizing and improving Salesforce performance.A Salesforce component for creating visual representations of data.The foundation for building applications on the Salesforce platform....

approaches 2025-09-08

approaches crossword puzzle
Across
  1. Focus on wants
  2. Works with buyer
  3. Buyer concerns
  4. Memorized pitch
  5. AIDA stages
Down
  1. Quick-reaction approach
  2. Long-term connection
  3. After-sales help
  4. Compare solutions
  5. The customer
  6. Act of persuading
  7. The salesperson

12 Clues: AIDA stagesThe customerFocus on wantsBuyer concernsMemorized pitchThe salespersonAfter-sales helpWorks with buyerCompare solutionsAct of persuadingLong-term connectionQuick-reaction approach

S.W.O. 2025-11-26

S.W.O. crossword puzzle
Across
  1. Pricing: Businesses introduce a low price for their new product or service.
  2. Date: Date that has been collected by someone else for a different purpose than the current research project.
  3. Market: Particular group of consumers at which a product or service is aimed.
  4. The action or process of supplying goods to stores and other businesses that sell to consumers.
Down
  1. Pricing: When a company strategically prices its products or services based on competitor pricing in your market.
  2. competition: Relationship between two businesses that offer similar products or services to the same target audience.
  3. Date: Information collected firsthand by a researcher for a specific purpose directly for the original sources.
  4. Competition: Businesses offer different products or services that satisfy that same customer need, competing for the same customer dollars.
  5. Based Pricing: Strategy where a product or service is priced based on the perceived value it offers to the customer, rather than its production cost.
  6. Plus: Relating to or denoting a method of pricing a service or product in which a fixed profit factor is added to the costs.

10 Clues: Pricing: Businesses introduce a low price for their new product or service.Market: Particular group of consumers at which a product or service is aimed.The action or process of supplying goods to stores and other businesses that sell to consumers....

Training 2021-10-06

Training crossword puzzle
Across
  1. Most used platform
  2. Used to see billing details
  3. lowest level of ADT services
  4. Action used to pull account from collection agency
  5. Monthly service in force
  6. Used to track inbound calls
  7. oldest platform used to pull up accounts
  8. Common billing frequency
  9. used to indicate rate increase
  10. Delegation of authority
Down
  1. Code seen when a contract is early terminated
  2. Stop pending cancellation
  3. Number of years in contract
  4. American District Telegraph
  5. Central Station
  6. Used to track payments
  7. 24/7 monitored service
  8. displays how long customer has been with ADT
  9. Codes used to notate calls
  10. Disposition used to request refund by ach or cc
  11. personal identification code
  12. Method, Amount, Date

22 Clues: Central StationMost used platformMethod, Amount, DateUsed to track payments24/7 monitored serviceDelegation of authorityMonthly service in forceCommon billing frequencyStop pending cancellationCodes used to notate callsUsed to see billing detailsNumber of years in contractAmerican District TelegraphUsed to track inbound calls...

Chapter 5 2023-04-21

Chapter 5 crossword puzzle
Across
  1. dividing the market by customers’ personal statistics
  2. dividing the market by the relationships between customers and the good or service
  3. companies sell to other businesses
  4. the qualities, such as age, gender, and income, of a specific group of people
  5. how often a customer buys or uses a good or service
  6. count of the people living in the country
  7. the process of dividing a large market into smaller groups
  8. the specific group of customers at which a company aims its goods and services
  9. companies sell primarily to consumers
Down
  1. when a customer will buy a product
  2. involves dividing a market based on where customers live
  3. a smaller group of people, families, businesses, or organizations with common characteristics or needs
  4. dividing the market by lifestyle choices
  5. the detailed description of target market customers based on demographic, geographic, psychographic, and behavioral information
  6. the entire large market of potential customers with no segmentation

15 Clues: when a customer will buy a productcompanies sell to other businessescompanies sell primarily to consumersdividing the market by lifestyle choicescount of the people living in the countryhow often a customer buys or uses a good or servicedividing the market by customers’ personal statisticsinvolves dividing a market based on where customers live...

Strategic Cost Management -crossword Puzzle 2024-04-19

Strategic Cost Management -crossword Puzzle crossword puzzle
Across
  1. framework for analyzing a company's activities and how they create value for the customer
  2. costs associated with non-value-adding activities
  3. decision-making approach that considers only the relevant costs
  4. continuous improvement philosophy focused on eliminating waste
  5. whether to make or buy a product or service
  6. the life cycle costs of a product, from development to disposal
  7. costing method that focuses on the relationship between volume and cost
  8. strategic position achieved through low costs
Down
  1. transfer prices between different parts of an organization tu
  2. targeted cost for a product or service
  3. the factors that drive costs within an organization
  4. process of identifying, accumulating, measuring, analyzing, and reporting cost information
  5. products or services to minimize costs while maintaining quality
  6. financial goals and tracking variances to measure performance
  7. method for evaluating the profitability of different products or customer segments

15 Clues: targeted cost for a product or servicewhether to make or buy a product or servicestrategic position achieved through low costscosts associated with non-value-adding activitiesthe factors that drive costs within an organizationtransfer prices between different parts of an organization tufinancial goals and tracking variances to measure performance...

About business 2022-09-08

About business crossword puzzle
Across
  1. The total amount of money that an employee is paid on a monthly
  2. A place where buyers and sellers can gather to exchange
  3. the amount money given for something
  4. A person who make a purchase
  5. A person whose job is to keep and analysis financial account
  6. To take and use something from someone with the intention of giving back
Down
  1. Exchange goods or services for other goods or services without using money
  2. A single act doing something to customer
  3. Opposite to "Deflation"
  4. Money in the form of notes and coins
  5. A person who buy goods or service from a store
  6. A gift or extra money given to someone as a reward

12 Clues: Opposite to "Deflation"A person who make a purchasethe amount money given for somethingMoney in the form of notes and coinsA single act doing something to customerA person who buy goods or service from a storeA gift or extra money given to someone as a rewardA place where buyers and sellers can gather to exchange...

Service Experience Co-Creation 2025-03-11

Service Experience Co-Creation crossword puzzle
Across
  1. Evaluating if enough resources, staff, or expertise are available
  2. Visual map outlining the steps a customer takes
  3. A contact point between an enterprise and its customers
  4. Process of maintaining customer satisfaction and loyalty
  5. Overall experience from initial contact to final purchase
  6. Make a lasting customer imprint
  7. Interaction that builds strong relationships with customers
Down
  1. Analyzing if a project aligns with existing regulations and laws
  2. Tracking satisfaction after service or sale completion
  3. Data focuses on descriptive variables that cannot be measured or assigned a numeric value
  4. Provide products and resources
  5. Customer's recommendation of a brand to others

12 Clues: Provide products and resourcesMake a lasting customer imprintCustomer's recommendation of a brand to othersVisual map outlining the steps a customer takesTracking satisfaction after service or sale completionA contact point between an enterprise and its customersProcess of maintaining customer satisfaction and loyalty...

Service Management as a Practice 2016-09-10

Service Management as a Practice crossword puzzle
Across
  1. How the service is delivered
  2. The person who is held accountable
  3. Any resource or capability of a service provider
  4. An IT service provider that is part of a different organization from its customer
  5. Optional finance activity
Down
  1. What the service does
  2. Any person who has an interest in an IT service
  3. Responsible for the operational management of a process
  4. A structured set of activities designed to accomplish a specific objective
  5. Rules that govern a process

10 Clues: What the service doesOptional finance activityRules that govern a processHow the service is deliveredThe person who is held accountableAny person who has an interest in an IT serviceAny resource or capability of a service providerResponsible for the operational management of a process...

Daisy Customer Relations Crossword Puzzle 2021-05-09

Daisy Customer Relations Crossword Puzzle crossword puzzle
Across
  1. To Hear and Pay Attention
  2. Best Behavior
  3. Exchange of Goods
  4. Nice Reply After Service
  5. Friendly Greeting
  6. Considerate
Down
  1. To Count on Someone
  2. Polite Request
  3. Showing Care
  4. Provide Assistance
  5. Another Word For Patron
  6. Desired Result
  7. Perform an Action

13 Clues: ConsiderateShowing CareBest BehaviorPolite RequestDesired ResultExchange of GoodsPerform an ActionFriendly GreetingProvide AssistanceTo Count on SomeoneAnother Word For PatronNice Reply After ServiceTo Hear and Pay Attention

EBS Learning Journey @ Jewel 2022-10-05

EBS Learning Journey @ Jewel crossword puzzle
Across
  1. a container or wrapping to present information, protect and contain a product is called _______.
  2. an example of support services a business can provide for customers who want to call to ask a question, communicate a concern or problem that needs an immediate response is a customer service _______.
  3. when conducting a business investigation, we should always acknowledge the sources of information we use that were found online by including _______.
  4. _______ tourists stop at a particular country to break a long flight and usually stay for a short period of one or two nights.
  5. a _______ market is a group of customers with similar needs and wants that a business chooses to serve.
  6. _______ make businesses think of ways to improve the way their business activities are carried out and create new customer experiences to attract customers.
  7. _______ selling involves interpersonal communication with potential customers.
  8. _______ customer service is a service that exceeds the expectations of a customer and can make a huge impact to the customer’s satisfaction.
Down
  1. a hotel concierge informing a hotel guest the opening hours of a nearby tourist attraction is an example of _______ communication.
  2. two businesses who sell the same or similar goods and services are direct _______.
  3. someone who conducts a survey is an interviewer. someone who replies to a survey is a _______.
  4. the first step of conducting a market survey is to decide on the _______ of the market survey.
  5. _______ refers to the amount of money a business pays to buy or produce its products.
  6. the 4ps of marketing refers to product, place, _______, and promotion.
  7. a business is an organisation that meets the _______ and wants of customers.
  8. Changi Rewards is a _______ rewards programme that rewards customers who frequently shop and dine at Changi Airport and Jewel Changi Airport. Changi Rewards members enjoy special discounts and can earn points that can be exchanged for gifts.

16 Clues: the 4ps of marketing refers to product, place, _______, and promotion.a business is an organisation that meets the _______ and wants of customers._______ selling involves interpersonal communication with potential customers.two businesses who sell the same or similar goods and services are direct _______....

Know your Customer 2025-03-11

Know your Customer crossword puzzle
Across
  1. The specific group of people most likely to buy a business’s product or service
  2. A visual tool used by entrepreneurs to understand customer emotions, needs, and behaviors
  3. The ongoing efforts entrepreneurs make to establish trust and loyalty with customers
  4. Data collected firsthand by entrepreneurs to validate business ideas
  5. The process of collecting data to understand consumer needs and industry trends
  6. Information collected from existing sources to analyze market conditions
  7. A legal protection that prevents others from using a business’s unique name, logo, or slogan
Down
  1. The specific group of people most likely to buy a business’s product or service
  2. A symbol or design that represents a business and helps establish brand identity
  3. The simplest version of a product that allows a business to test an idea before full development
  4. The person who ultimately benefits from a business’s product or service
  5. The process of collecting data to understand consumer needs and industry trends
  6. The strategies businesses use to attract, communicate with, and retain customers
  7. The presence of other businesses offering similar products or services in the same market
  8. The process of creating a unique identity for a business to differentiate it from competitors
  9. A legal right that grants ownership of original creative work preventing unauthorized use
  10. The means through which a product or service reaches the customer
  11. A short, catchy phrase that communicates a company’s brand message

18 Clues: The means through which a product or service reaches the customerA short, catchy phrase that communicates a company’s brand messageData collected firsthand by entrepreneurs to validate business ideasThe person who ultimately benefits from a business’s product or serviceInformation collected from existing sources to analyze market conditions...

Revenue Cycle Week 2018-08-13

Revenue Cycle Week crossword puzzle
Across
  1. What department schedules patient testing
  2. Who answers incoming calls to the hospital
  3. Who is the Revenue Cycle Vice President
  4. Who is the Revenue Cycle Director
  5. What department sends claims
  6. What team review the accounts for appropriate charges
  7. Who would add ICD10 codes to accounts
  8. What department uses Patient Secure
  9. What department handles medical charts
  10. Who is the Patient Access Diagnostic Manager
  11. Who is the Medical Records Director
Down
  1. What system do we use
  2. Who is the Patient Access Treatment Manager
  3. What department works payer denials
  4. Who is the Coding Manager
  5. Who do we all serve
  6. Who is the Insurance Manager
  7. Who is the Customer Service Manager
  8. Who draws the patient's blood

19 Clues: Who do we all serveWhat system do we useWho is the Coding ManagerWhat department sends claimsWho is the Insurance ManagerWho draws the patient's bloodWho is the Revenue Cycle DirectorWhat department works payer denialsWhat department uses Patient SecureWho is the Customer Service ManagerWho is the Medical Records Director...

Cross words puzzle (Marketing) 2024-10-07

Cross words puzzle (Marketing) crossword puzzle
Across
  1. findings the critical benefits that consumer want
  2. cost efficient and increases competitiveness and profitability
  3. it when the company regularly contacts its customer for feedback
  4. focus allows for prediction of market prices and foresee trends
  5. it when salesperson contacts customers after sales ensure that the customer is satisfied
  6. large enough to be profitable and worth pursuing
  7. diving the market and groupings individuals into distinct groups based their common
  8. created in the minds of customers
  9. it happens when a salesperson encourages customers who bought the product to contact
  10. locating something relevant to people that rivals have not utilized
  11. putting two comparable goods in the same product class
  12. the feeling of regret that customers get when cost of a product is not worth
  13. it when company continuously interacts with its customers to improve overall performance
Down
  1. narrowing the market scope to a manageble group to establish and build quality
  2. how customer view a companys entire personality
  3. for overcoming negative reputation or reacting to complaints
  4. the way consumers define and perceive the attributes of the product
  5. when customer frequently purchase a trusted brand
  6. it is when a salesperson approach a customer to sell the product or service
  7. a specific measure in terms of size purchasing power
  8. proposition the full position of a product in the market
  9. can be reached and served effectively
  10. altering the identification of a company
  11. include elements directly connected to consumer purchase

24 Clues: created in the minds of customerscan be reached and served effectivelyaltering the identification of a companyhow customer view a companys entire personalitylarge enough to be profitable and worth pursuingfindings the critical benefits that consumer wantwhen customer frequently purchase a trusted brand...

Customer Service Week Crossword Puzzle 2016-09-25

Customer Service Week Crossword Puzzle crossword puzzle
Across
  1. What does GHRN stand for?
  2. What does CE stand for?
  3. What survey that is sent by email?
  4. As an Allstate Employee we are called to Be a _____ for good!
  5. Our goal is to handle claims fast, _____, and easy.
  6. At Allstate we give the Good _____ Promise!
  7. To get an NSS what should we ask for?
Down
  1. What is 0-3, 0-7, 0-15, and 0-21?
  2. What is the name of the Mayhem guy?
  3. As a company we follow the Claims ________.
  4. What does CRT stand for?
  5. Our goal is to make the agent a ______
  6. How long has the CAT Team existed?
  7. In subrogation if we are able to get our money back we give the insured their _________.

14 Clues: What does CE stand for?What does CRT stand for?What does GHRN stand for?What is 0-3, 0-7, 0-15, and 0-21?How long has the CAT Team existed?What survey that is sent by email?What is the name of the Mayhem guy?To get an NSS what should we ask for?Our goal is to make the agent a ______As a company we follow the Claims ________....

CUSTOMER SERVICE WEEK DAY 3 2024-10-08

CUSTOMER SERVICE WEEK DAY 3 crossword puzzle
Across
  1. WHAT DIVISION OF USIC DOES DENISE NASON WORK FOR
  2. WHAT IS DISTRICT 123
  3. WHAT UTILITY DO WE HAVE A SCREENING NUMBER FOR THAT WE CAN GIVE TO A HOMEOWNER OR A CONTRACTOR
  4. WHAT IS IT CALLED WHEN A HIT OCCURS TO A UTILITY LINE
  5. WE DO THESE CHECKS TO MAKE SURE THE LOCATORS ARE OKAY 24 HOURS A DAY
  6. WHAT IS PROPOSED CONSTRUCTION MARKED IN
  7. WHAT COLOR IS ELECTRIC MARKED IN
Down
  1. WHO TAKES A CHARTER DAMAGE
  2. WHAT PROGRAM HAS COUNTIES TIED TO IT TO DETERMINE HOW WE ROUTE TICKETS IN TICKET PRO
  3. WHAT IS A BIG UTILITY THAT WE LOST THIS YEAR IN THE FIELD
  4. WHAT IS BUSY SEASON CALLED IN DISPATCH
  5. CONTRACTORS ARE ASKED TO ______ IN SOME STATES SO THAT THE LOCATOR KNOWS WHERE THE EXCAVATION WILL BE DONE
  6. WHO CAN TELL THE CONTRACTOR OR HOMEOWNER HOW CLOSE TO THE LINES THEY CAN DIG
  7. ON THIS TAB OF TICKET PRO YOU CAN FIND AN EMPLOYEE ID NUMBER

14 Clues: WHAT IS DISTRICT 123WHO TAKES A CHARTER DAMAGEWHAT COLOR IS ELECTRIC MARKED INWHAT IS BUSY SEASON CALLED IN DISPATCHWHAT IS PROPOSED CONSTRUCTION MARKED INWHAT DIVISION OF USIC DOES DENISE NASON WORK FORWHAT IS IT CALLED WHEN A HIT OCCURS TO A UTILITY LINEWHAT IS A BIG UTILITY THAT WE LOST THIS YEAR IN THE FIELD...

Customer Service Week - Crossword Conundrum 2023-09-21

Customer Service Week - Crossword Conundrum crossword puzzle
Across
  1. Violation of code of conduct
  2. A statutory requirement ensuring a minimum pension level for certain UK pension schemes(acronym)
  3. A measure of the degree to which customers trust a brand
  4. The practice of taking responsibility for customer issues
  5. The act of acknowledging and addressing a customer's concerns
  6. A tool to measure customer advocacy, understand customers level of satisfaction & the likelihood of them proactively talking positively about experiences of dealing with us(acronym)
  7. Regulation gives the scheme the legal certainty of what they should provide to whom, and when
  8. We should always work towards improving Customer ______
Down
  1. Not everyone is able to identify me. Imight be small or big. But when I arrive, you will have to analyze the whole case history to deal with me
  2. A method of delivering quick responses to customer inquiries
  3. A type of pension plan common in the UK, where payments are made by both employees and employers
  4. Get it _____ the first time
  5. The ability to understand and share the feelings of a customer
  6. The act of showing appreciation for a customer's business

14 Clues: Get it _____ the first timeViolation of code of conductWe should always work towards improving Customer ______A measure of the degree to which customers trust a brandThe act of showing appreciation for a customer's businessThe practice of taking responsibility for customer issuesA method of delivering quick responses to customer inquiries...

Customer Service at the Hotline 2023-09-27

Customer Service at the Hotline crossword puzzle
Across
  1. The reporter has the burden for providing information that meets screening _____
  2. The reporter should always feel _____
  3. The screener should follow-up to provide and _____ information
  4. The reporter should always feel _____
  5. The screener should avoid making _____ conclusions
  6. The screener should be highly _____ to the reporter
  7. The screener should assist the reporter with sharing _____ and necessary information
  8. The screener should be _____
Down
  1. Screening decisions should be _____ criteria based
  2. The interview should be conducted in a _____ way
  3. The screener should be well-_____ and precise when providing information
  4. The reporter should always feel as if they have been treated with _____
  5. The screener should focus on information that must be _____ to make decisions
  6. The screener should make _____ and highly focused screening decisions
  7. The reporter should be viewed as the _____ source of information

15 Clues: The screener should be _____The reporter should always feel _____The reporter should always feel _____The interview should be conducted in a _____ wayScreening decisions should be _____ criteria basedThe screener should avoid making _____ conclusionsThe screener should be highly _____ to the reporter...

Service Management as a Practice 2016-09-10

Service Management as a Practice crossword puzzle
Across
  1. How the service is delivered
  2. An IT service provider that is part of a different organization from its customer
  3. The person who is held accountable
  4. Optional finance activity
  5. Rules that govern a process
Down
  1. A structured set of activities designed to accomplish a specific objective
  2. Any person who has an interest in an IT service
  3. Any resource or capability of a service provider
  4. Responsible for the operational management of a process
  5. What the service does

10 Clues: What the service doesOptional finance activityRules that govern a processHow the service is deliveredThe person who is held accountableAny person who has an interest in an IT serviceAny resource or capability of a service providerResponsible for the operational management of a process...

Service Management as a Practice 2016-09-18

Service Management as a Practice crossword puzzle
Across
  1. Optional finance activity
  2. An IT service provider that is part of a different organization from its customer
  3. A structured set of activities designed to accomplish a specific objective
  4. What the service does
  5. The person who is held accountable
Down
  1. Rules that govern a process
  2. Responsible for the operational management of a process
  3. Any person who has an interest in an IT service
  4. How the service is delivered
  5. Any resource or capability of a service provider

10 Clues: What the service doesOptional finance activityRules that govern a processHow the service is deliveredThe person who is held accountableAny person who has an interest in an IT serviceAny resource or capability of a service providerResponsible for the operational management of a process...

February Fun 2025-01-21

February Fun crossword puzzle
Across
  1. What system should I look at everyday to ensure I am not missing any customer documents?
  2. What is the last name of our ADA Coordinator?
  3. Where would you send an e-mail if you have a benefits question?
  4. What system is used to opt a customer out for marketing?
  5. What type of account does Reg E not apply?
  6. What Banknotes section will you find the up to date PnP?
  7. What program requires a password change every 30 days?
Down
  1. A customer may call using this service if they are hearing impaired.
  2. What is the birthstone for February?
  3. What is the new Customer Relationship Management tool coming soon?
  4. What regulation is the Truth In Savings Act?
  5. What is the first name of our CRA Officer?
  6. W-8BEN must be completed when you receive this
  7. It is not necessary to capture the SSN when creating this type of profile.

14 Clues: What is the birthstone for February?What is the first name of our CRA Officer?What type of account does Reg E not apply?What regulation is the Truth In Savings Act?What is the last name of our ADA Coordinator?W-8BEN must be completed when you receive thisWhat program requires a password change every 30 days?...

GPL Crossword 2014-10-08

GPL Crossword crossword puzzle
Across
  1. customer is eligible for a refinance option, calling in to inquire on process
  2. The loan is approved and waiting on the customer to sign
  3. Pre Application, no account in Admin
  4. customer calls in, agent unable to hear
  5. fifth business day before 5:30pm ET
  6. To reissue funds to bank account we have to wait 3 banking business day for
  7. cust reapplying for a new loan and there is a balance still owed on previous loan
  8. The customer has signed the loan agreement on a current or past loan
  9. cci adv “I have not received my funds”
  10. customer emails in asking "Why am I declined" customer lives in the state of Vermont
  11. Email sent to cust containing a 6 digit number required for application process
  12. verification document(s) fail/pass
  13. Post Funding, account holder has paid off first and taken additional loan(s)
  14. Customer makes payment above scheduled amount
  15. Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
  16. Agent is required to advise customer “can negatively effect future loans with GPL”
  17. Payment required based on loan terms and agreement
  18. cci adv “ I am in the process of filing for bankruptcy”
  19. Application stuck and cannot give a result
  20. verification document(s) has been received
  21. cci adv “I need to make pymnt arrangements” acct is pastdue
  22. required to utilize this comment class when a system generated note is recorded
Down
  1. loan is unsecured and is paid back in equal payments at fixed intervals
  2. Date of Birth or Phone Number
  3. Process of removing the bbf to allow deposit/withdraw from customers account
  4. "I think your interest is to high"
  5. cx has expressed concern wrong information is being reported to credit bureaus
  6. cci adv “ Did you receive my documents?”
  7. Social Security Card, Drivers License, Bank Statement, Proof of Income
  8. California customers are not eligible for these type of payments
  9. Customer pays the total balance
  10. Customer does not have an outstanding balance
  11. Pre funding, account holder has not received first loan
  12. System generated feature, not always offered for more funds
  13. “Ive had to call back three times today to get this issue resolved”
  14. part of a scheduled payment
  15. The customer has made changes to the application
  16. Cust must make arrangements by 5:00p ET, one business day prior to due date
  17. customer unable to reset password
  18. 3 banking business days, $30 fee, Account Service contacts
  19. Refer to Article 4 for the correct process and handle situations
  20. customer is need of changing Employer information
  21. "Thank you for calling Great Plains Lending"
  22. APR is broken down in order for customers to pay in full early
  23. used by Verification and Fraud agents
  24. Customer is eligible to reapply in 24 hours or 3 bank business days
  25. Application can be edited by the customer

47 Clues: part of a scheduled paymentDate of Birth or Phone NumberCustomer pays the total balancecustomer unable to reset password"I think your interest is to high"verification document(s) fail/passfifth business day before 5:30pm ETPre Application, no account in Adminused by Verification and Fraud agentscci adv “I have not received my funds”...

AES Customer Service week 2021-09-10

AES Customer Service week crossword puzzle
Across
  1. When disconnecting service at the meter, what does the technician utilize to stop the electrical current?
  2. Who process our mail-in payments?
  3. The average heart size?
  4. How many hearts does an earthworm have?
  5. How many hearts does an octopus have?
  6. What month was AES Indiana founded?
Down
  1. When an account is final, how many days does the customer have to pay the balance before the account is placed into collections?
  2. If a customer requests to cancel their APL on their account, who do they contact?
  3. What 3rd party vendor do we utilize to complete automated collection outbound calls?
  4. What mammal has the largest heart?

10 Clues: The average heart size?Who process our mail-in payments?What mammal has the largest heart?What month was AES Indiana founded?How many hearts does an octopus have?How many hearts does an earthworm have?If a customer requests to cancel their APL on their account, who do they contact?...

5 Diamond Customer Service 2022-10-13

5 Diamond Customer Service crossword puzzle
Across
  1. The trait of understanding others' concerns.
  2. Using good ________ is important. Say please and thank you often.
  3. Your ________ should be clear and professional (avoid slang).
  4. If we don't provide 5 Diamond Customer ________ the customer will find someone else to do so.
Down
  1. A good practice is to underpromise and _______.
  2. This should look professional and be appropriate for your position.
  3. Be a proactive employee who ________ contact with customers instead of waiting for them.
  4. What you should be ready to provide both customers and coworkers as needed.
  5. You must have a good ________ of the bank's product and services in order to deliver the best service.
  6. The underlying basis of your words and actions.

10 Clues: The trait of understanding others' concerns.A good practice is to underpromise and _______.The underlying basis of your words and actions.Your ________ should be clear and professional (avoid slang).Using good ________ is important. Say please and thank you often.This should look professional and be appropriate for your position....

Customer Service Week Puzzle 2023-10-05

Customer Service Week Puzzle crossword puzzle
Across
  1. Personnel who check passengers and luggage before boarding.
  2. Area where passengers register and receive their boarding passes.
  3. Exclusive area for premium passengers to relax before their flight.
  4. Where passengers inquire about missing luggage.
  5. Time Time when passengers are allowed to enter the plane.
Down
  1. Ensuring passengers' needs and inquiries are met.
  2. Agent Personnel who assist passengers at the airport.
  3. Process of confirming a passenger's presence on a flight.
  4. Designated area where passengers board the plane.
  5. Movies and music provided during the flight.
  6. Person who assists passengers during a flight.
  7. Area where passengers collect their luggage after the flight.

12 Clues: Movies and music provided during the flight.Person who assists passengers during a flight.Where passengers inquire about missing luggage.Ensuring passengers' needs and inquiries are met.Designated area where passengers board the plane.Agent Personnel who assist passengers at the airport.Process of confirming a passenger's presence on a flight....

Customer Service Ch 1 2020-02-19

Customer Service Ch 1 crossword puzzle
Across
  1. this type of restaurant provides table service, moderately priced food, and an informal atmosphere
  2. The trained staff member who helps customers select a wine
  3. This type of foodservice operation encompasses schools, employee cafeterias, and prison kitchens.
  4. this managerial skill identifies and implements goals and strategies
Down
  1. A high-quality customer system should be bulit on a set of standards, processes, and ______
  2. The attitudes, beliefs, and characteristics of a group of people.
  3. a tool that managers use to improve employee performance
  4. The feelings that a customer takes with them after leaving a restaurant
  5. This type of foodservice operation is open to the public to make a profit
  6. the area of the restaurant that customers experience first

10 Clues: a tool that managers use to improve employee performanceThe trained staff member who helps customers select a winethe area of the restaurant that customers experience firstThe attitudes, beliefs, and characteristics of a group of people.this managerial skill identifies and implements goals and strategies...

ECOLAB Trivia Crossword Puzzle 2021-10-29

ECOLAB Trivia Crossword Puzzle crossword puzzle
Across
  1. Service Restaurants Our Greensboro site proudly supports several Ecolab divisions with one of the largest being QSR. What does QSR stand for?
  2. Ecolab products and services are used in over 3 ________________ (how many?) customer locations around the world
  3. United CLEAN MATTERS is the adopted slogan of this global Soccer Club and Ecolab partner
  4. Johnson Ecolab's spokesperson for Ecolab Science Certified program?
  5. Ecolab's portfolio was enriched in 1994 by this North Carolina company acquisition that focused on a quick service (fast food) customer base: _________ Chemical Company
  6. What does the "S" stand for in SBO?
  7. TPM stands for Total __________________ Maintenance
  8. Ecolab's largest global customer
Down
  1. Ecolab _________________ Certified is Ecolab's trademarked program to show our commitment to scientifically clean confidence in hotels, restaurants, and stores.
  2. November 12th is World ____________ Day
  3. It Matters Ecolab's Tagline: ____________ _____ _____________
  4. A word meaning "Go to the place" and part of our TPM culture
  5. Ecolab's corporate headquarters are located in this US state
  6. Acronym for the annual working document that Ecolab uses to set corporate direction for Objectives, Goals, Strategies and Measures
  7. Round out the four (4 ) pillars of Ecolab's impact through our work: Water, _________, Health, and Climate

15 Clues: Ecolab's largest global customerWhat does the "S" stand for in SBO?November 12th is World ____________ DayTPM stands for Total __________________ MaintenanceA word meaning "Go to the place" and part of our TPM cultureEcolab's corporate headquarters are located in this US stateIt Matters Ecolab's Tagline: ____________ _____ _____________...

Level 1 - General Crossword - Corrsepondence - Notifications 2019-04-18

Level 1 - General Crossword - Corrsepondence - Notifications crossword puzzle
Across
  1. Notification type when creating a float meter request.
  2. ________ is a CMP program available to customers who qualify for LIHEAP during the current program year, have CMP/SOP arrears of $500 or more with at least $.01 in the > 60 days aging bucket and have not participated in the program before.qualify for LIHEAP during the current program year, have CMP/SOP arrears of $500 or more with at least $.01 in the > 60 days aging bucket and have not participated in the program before.
  3. Notification created when a customer or contractor is performing work near the service line, CMP will ensure that a service is safe to work around when requested.
  4. Most letters issued to customers can be located in this work center.
  5. federally funded program run by local community action program that provides grant money to help low-income homeowners and renters pay for heating costs.
  6. Any limb/trunk over 3 inches in diameter.
  7. Details regarding special programs appear here.
  8. A program is for customers where life-sustaining equipment is in use or other special need exists within the household.
Down
  1. _________ letter is a preapproved letter template that can be sent to customers without supervisor approval.
  2. Designated third party (e.g. relative, landlord, clergyman, etc.) to receive calls and/or disconnection notices concerning their CMP account(s).
  3. Location additional notes regarding the status of a job may be located in a notification.
  4. Used to contact customers that would like to be notified of routine maintenance along public roads bordering their property, service drops, or easements.
  5. Scripts that are available as a tool to assist with specific types of calls; such as when a customer has a disconnection notice or is inquiring about SimplePay.
  6. A situation where a customer or member of a customer’s household has a medical emergency such that a lack of utility service would pose a serious risk of harm to that individual.
  7. SAP based system that allows for the modification of notifications.
  8. Any limb/trunk under 3 inches in diameter.
  9. ________ letters are automatically sent through SmartCare.
  10. Most correspondence is automatically sent through SmartCare __________.
  11. CMP’s Low Income Assistance Plan funded by CMP rate payers.

19 Clues: Any limb/trunk over 3 inches in diameter.Any limb/trunk under 3 inches in diameter.Details regarding special programs appear here.Notification type when creating a float meter request.________ letters are automatically sent through SmartCare.CMP’s Low Income Assistance Plan funded by CMP rate payers....

Integra Crossword B 2023-04-04

Integra Crossword B crossword puzzle
Across
  1. The bake removes moisture before storage or shipment.
  2. Included in shipment that reference ship to customer, customer P.O. #, internal S.O., routing instructions, shiip to and bill to addresses, and product description and quality.
  3. Material supplied by the customer.
  4. Foundational document provided by the customer that defines the projects requirements.
  5. A test or series of tests used to determine the sum of external influences affecting the structural, mechanical, and functional integrity of any given package or assembly.
  6. A very stringent, exactly defined military specification that defines the test method and defect criteria for assembly of IC's.
  7. Changes in the scope of work.
  8. Notes provided to the Shipping Department indicating specific instructions from the customer pertaining to how the devices should be shipped.
  9. An individual integrated circuit or discrete device.
  10. A notch or dot on a device that means how to insert the device in the socket.
  11. The objective of this test is to determine the ability of the package to withstand rapid changes of temperature within an air environment.
Down
  1. The purpose of this test is to measure bond strength.
  2. A problem occurs in the process of testing a device Lot, which prevents the completion of the lot testing, or if an unexpected fail rate of greater than 10% occurs.
  3. If a revised customer specification, SOW or document is received, customer service will verify if review by configuration management is required.
  4. A set of step-by-step instructions complied by Integra to help employees carry out complex routine operations.
  5. The duration from the start of the new load to the start of the next new load.
  6. Devices that no longer meet the customer's or manufacturer's physical requirements.
  7. A method of packing devices prior to shipment.

18 Clues: Changes in the scope of work.Material supplied by the customer.A method of packing devices prior to shipment.An individual integrated circuit or discrete device.The bake removes moisture before storage or shipment.The purpose of this test is to measure bond strength.A notch or dot on a device that means how to insert the device in the socket....

marketing management 2024-01-27

marketing management crossword puzzle
Across
  1. Monitoring online platforms not indexed by traditional search engines for brand mentions and threats.
  2. Individuals recognized as authorities in a particular industry or niche, often leveraged in influencer marketing.
  3. Comparing two versions to optimize performance.
  4. Detailed representation of a target customer.
  5. The stages a lead passes through in the sales process, from awareness to conversion.
  6. Social media activity that occurs privately, such as sharing content via messaging apps.
  7. Any interaction a customer has with a brand, from website visits to social media engagement.
  8. Leveraging messaging apps for marketing purposes, often through chatbots or direct communication.
  9. Short-lived content, often disappearing after a set time, used on platforms like Snapchat and Instagram Stories.
  10. Content created by users, such as reviews, testimonials, or social media posts, to promote a brand.
  11. The percentage of customers who stop using a product or service within a given period.
  12. A marketing strategy that rewards customers for repeat business or brand loyalty.
  13. Magnet Incentive or offer designed to attract potential customers and capture their contact information.
  14. Messages sent to users' devices, often from apps or websites, to deliver updates or promotions.
  15. Tailoring marketing strategies to specific buyer personas, representing idealized customer segments.
  16. Using neuroscience principles to understand and influence consumer behavior.
  17. Introducing a new product under an existing brand to leverage its recognition and equity.
  18. A link from another website to your site, positively impacting SEO and credibility.
  19. Advertising on Connected TV platforms to reach audiences through streaming services.
  20. Attracting customers through content marketing, SEO, and social media, fostering engagement.
  21. Attention, Interest, Desire, Action - a model outlining the stages a consumer goes through in the buying process.
  22. Using tools to analyze opinions and emotions expressed in online content about a brand or product.
  23. Dividing data into specific groups for targeted marketing, improving relevance and effectiveness.
  24. Evaluating the impact of different marketing touchpoints on customer actions or conversions.
  25. The cost of 1,000 impressions in advertising.
  26. A loyal customer who actively promotes and defends a brand, often voluntarily.
Down
  1. Timeless and valuable content that remains relevant over an extended period.
  2. Seamless customer experience across channels.
  3. Characteristics of a population or market segment.
  4. A performance-based marketing strategy where affiliates earn a commission for driving traffic or sales to a brand.
  5. A phenomenon where users promote a product or service to others, creating a self-sustaining viral effect.
  6. The rate at which customers stop using a product or service.
  7. Creating a buzz or excitement around a product or brand through word-of-mouth and unconventional tactics.
  8. Unique Selling Proposition highlights product distinctiveness.
  9. Visual representation indicating the areas of a webpage where users interact the most.
  10. Overloading content with keywords to manipulate search engine rankings, now discouraged by search engines.
  11. Brand A brand challenging the status quo in its industry, often through innovative marketing strategies.
  12. ontent or elements on a webpage that are visible without scrolling, considered prime real estate.
  13. Customer Relationship Management for customer interaction.
  14. Advertisements designed to match the platform's natural content, providing a seamless user experience.
  15. Visitors who come to a website through unpaid search engine results.
  16. A series of automated, scheduled emails sent to leads or customers over time to nurture and engage.
  17. Using multiple channels, such as social media, email, and offline methods, for marketing campaigns.
  18. Content that engages and involves the audience, encouraging participation rather than passive consumption.
  19. The stages a customer goes through, from awareness to loyalty, mapped for targeted marketing.
  20. Targeting a specialized market segment.
  21. The number of times an advertisement is viewed by users.

47 Clues: Targeting a specialized market segment.Seamless customer experience across channels.Detailed representation of a target customer.The cost of 1,000 impressions in advertising.Comparing two versions to optimize performance.Characteristics of a population or market segment.The number of times an advertisement is viewed by users....

Billing Terms 2025-02-19

Billing Terms crossword puzzle
Across
  1. The type of product we manufacture for a customer
  2. A document sent to a customer service rep by the customer to initiate an order
  3. It will be added to an invoice if we have no resale certificate on file
  4. A cost added to an invoice when an order marked PPD/CHG
  5. Ordering system our company uses
Down
  1. A document created to bill a customer for envelopes ordered
  2. Largest Envelope Manufacturer in the United States
  3. The main form a communication we use (not the phone)
  4. Negative amount invoice
  5. Delivery method of an invoice
  6. A document received from shipping department after an order ships

11 Clues: Negative amount invoiceDelivery method of an invoiceOrdering system our company usesThe type of product we manufacture for a customerLargest Envelope Manufacturer in the United StatesThe main form a communication we use (not the phone)A cost added to an invoice when an order marked PPD/CHGA document created to bill a customer for envelopes ordered...

U8 Make Sales and Get Paid 2023-04-19

U8 Make Sales and Get Paid crossword puzzle
Across
  1. Settling a problem or disagreement by each side giving up part of what it wants.
  2. A signed record of a sale with a detailed description of what the customer has ordered and agreed to pay.
  3. A reason or explanation a customer gives for not buying.
  4. The list of customers that a business serves.
  5. The process of informing customers about the value, usefulness, or desirability of a product and giving them an opportunity to buy it.
  6. Letter of support stating your abilities, skills, and trustworthiness.
  7. A statement made by a customer that endorses or recommends a certain product and/or business.
  8. How a business interacts with customers and takes care of their needs.
Down
  1. To talk over a problem or business deal in order to reach an agreement or arrive at a solution.
  2. An itemized statement showing goods and services received by the customer and the balance due.
  3. A potential customer or client.
  4. The point in a sales presentation when the buyer and seller come to an agreement about a financial transaction.
  5. The transaction that occurs when a good or service is traded for money or some other form of payment.
  6. A meeting with a customer where a salesperson provides detailed information about his or her product with the goal of making a sale.
  7. An itemized statement showing what the customer purchased and how much was paid.

15 Clues: A potential customer or client.The list of customers that a business serves.A reason or explanation a customer gives for not buying.Letter of support stating your abilities, skills, and trustworthiness.How a business interacts with customers and takes care of their needs....

API Customer Service Quiz 2013-05-13

API Customer Service Quiz crossword puzzle
Across
  1. How many holds can a fuel card user have per year?
  2. - API dining program provider
  3. Who do we lodge Home Shopping enquiries to?
  4. Acronym for corporate members.
  5. New voucher (5% off)
Down
  1. - API Travel is based in?
  2. What we provide to our members.
  3. Where is NSW office located?
  4. - We can provide tickets to Port Adelaide home games.
  5. Where is the WA office located?

10 Clues: New voucher (5% off)- API Travel is based in?Where is NSW office located?- API dining program providerAcronym for corporate members.What we provide to our members.Where is the WA office located?Who do we lodge Home Shopping enquiries to?How many holds can a fuel card user have per year?- We can provide tickets to Port Adelaide home games.

Customer Service - Angry Customers 2020-11-10

Customer Service - Angry Customers crossword puzzle
Across
  1. A sales associate has to follow store ______.
  2. It is important to stay ______ when talking to an angry customer.
  3. To bring something back is to ______ it.
  4. Cherice does not want to make a _______.
  5. To say you are sorry is to ______.
Down
  1. Always listen carefully to a customer who has a _______.
  2. Something you give to another person is a ______.
  3. Something for sale at a very low price is a _______.
  4. I think we can _______ this situation.
  5. One fabric used to make jackets is ______.

10 Clues: To say you are sorry is to ______.I think we can _______ this situation.To bring something back is to ______ it.Cherice does not want to make a _______.One fabric used to make jackets is ______.A sales associate has to follow store ______.Something you give to another person is a ______.Something for sale at a very low price is a _______....

Helwig Carbon Customer Service 2021-09-16

Helwig Carbon Customer Service crossword puzzle
Across
  1. Letters and numbers to identify a brush
  2. Document that shows price and lead time
  3. Insulation over the shunt wires
  4. This has a fourteen digit part number
Down
  1. BPK device to measure damage risk to motors
  2. Our order management system
  3. H27 is an example of this
  4. Wire(s) that connect the brush to the terminal
  5. Our primary domestic parcel carrier company
  6. When a customer asks when their order will ship

10 Clues: H27 is an example of thisOur order management systemInsulation over the shunt wiresThis has a fourteen digit part numberLetters and numbers to identify a brushDocument that shows price and lead timeBPK device to measure damage risk to motorsOur primary domestic parcel carrier companyWire(s) that connect the brush to the terminal...

Customer Service Week CMS 2021-10-05

Customer Service Week CMS crossword puzzle
Across
  1. What does CMS stand for?
  2. Ask __ to find out what customers want.
  3. Customer Service is about the way we ___ our customers.
  4. We want our customers to have a __ customer experience.
  5. This is where we go to process a payment.
Down
  1. What is another word for the Dealer's customer?
  2. What does DSB standfor?
  3. This is something we have to do after every phone call.
  4. What is the name of the system we use to look up accounts?
  5. Who handles Dealer's collections for CMS?

10 Clues: What does DSB standfor?What does CMS stand for?Ask __ to find out what customers want.Who handles Dealer's collections for CMS?This is where we go to process a payment.What is another word for the Dealer's customer?This is something we have to do after every phone call.Customer Service is about the way we ___ our customers....

Customer Service Ch 3 2020-02-19

Customer Service Ch 3 crossword puzzle
Across
  1. emergency plans should be kept ________ because customers will be under stress
  2. sound levels are measured this way
  3. What type of recipe describes the methods rquired for correctly producing individual menu items?
  4. What standards includes lighting and temperature settings in a dining room?
  5. "foot-candles" are used to measure _______ levels.
Down
  1. This is an "audit" that examines different potential threats to customers
  2. what kind of care would a prudent person use in different situations?
  3. reviewing a person's background is part of what process?
  4. Buildings, furnishings, and equipment make up a restaurant's _______.
  5. the acronym that means "heating, ventilation, and air-conditioning."

10 Clues: sound levels are measured this way"foot-candles" are used to measure _______ levels.reviewing a person's background is part of what process?the acronym that means "heating, ventilation, and air-conditioning."what kind of care would a prudent person use in different situations?Buildings, furnishings, and equipment make up a restaurant's _______....

Customer Service Week 2023 2023-03-24

Customer Service Week 2023 crossword puzzle
Across
  1. Austin-based festival started in 1986
  2. Collection of structured info
  3. Process used by DHCP
  4. Class D IPs are reserved for ____
  5. 19th century lighting structure found only in Austin today
Down
  1. Process used to build and design software
  2. Austin native musical performer
  3. ____ Control Protocol
  4. Iterative style of project management
  5. Scripting language named british comedy troupe

10 Clues: Process used by DHCP____ Control ProtocolCollection of structured infoAustin native musical performerClass D IPs are reserved for ____Austin-based festival started in 1986Iterative style of project managementProcess used to build and design softwareScripting language named british comedy troupe...

BPW Customer Service Week 2023-09-19

BPW Customer Service Week crossword puzzle
Across
  1. Become involved or interested in
  2. UARL
  3. All hands on deck to achieve goals
  4. Paid twice a year
  5. Courage, Collaboration, Continuous Improvement, Care, Commitment Care
Down
  1. An expression of dissatisfaction
  2. Consistent outstanding and quality work
  3. Top up again and again
  4. Easy access to your money
  5. Customer satisfaction

10 Clues: UARLPaid twice a yearCustomer satisfactionTop up again and againEasy access to your moneyAn expression of dissatisfactionBecome involved or interested inAll hands on deck to achieve goalsConsistent outstanding and quality workCourage, Collaboration, Continuous Improvement, Care, Commitment Care

5 Diamond Customer Service 2022-10-13

5 Diamond Customer Service crossword puzzle
Across
  1. The trait of understanding others' concerns.
  2. Using good ________ is important. Say please and thank you often.
  3. Your ________ should be clear and professional (avoid slang).
  4. If we don't provide 5 Diamond Customer ________ the customer will find someone else to do so.
Down
  1. A good practice is to underpromise and _______.
  2. This should look professional and be appropriate for your position.
  3. Be a proactive employee who ________ contact with customers instead of waiting for them.
  4. What you should be ready to provide both customers and coworkers as needed.
  5. You must have a good ________ of the bank's product and services in order to deliver the best service.
  6. The underlying basis of your words and actions.

10 Clues: The trait of understanding others' concerns.A good practice is to underpromise and _______.The underlying basis of your words and actions.Your ________ should be clear and professional (avoid slang).Using good ________ is important. Say please and thank you often.This should look professional and be appropriate for your position....

3.03 Customer Service Mindset 2022-05-04

3.03 Customer Service Mindset crossword puzzle
Across
  1. Able to accomplish a task using a minimum amount of time and effort
  2. A measure of how well a business has met its customers' expectations
  3. A customer's expression of dissatisfaction
  4. advantage
  5. The people who buy goods and services
Down
  1. correct;error-free
  2. The belief that providing customers with excellent service should be a business's top priority
  3. Something required or essential that is lacking
  4. Courteous; respectful
  5. Any paid form of non-personal presentation of ideas, goods, or services

10 Clues: advantagecorrect;error-freeCourteous; respectfulThe people who buy goods and servicesA customer's expression of dissatisfactionSomething required or essential that is lackingAble to accomplish a task using a minimum amount of time and effortA measure of how well a business has met its customers' expectations...

Welcome to Customer Service 2024-01-04

Welcome to Customer Service crossword puzzle
Across
  1. The art of politely moving a conversation forward to closure.
  2. Show those pearly whites! They can be seen through the phone.
  3. You use your ears to do this.
  4. A person that purchases goods or services from a store or business.
  5. Say this when you get info you have asked for.
  6. Slow down! You don't want to do this to get a customer off the phone.
Down
  1. Sympathetic pity and concern is known as this.
  2. Always use this word when asking for something.
  3. Understanding and sharing the feelings of the customer.
  4. The action of giving a sign of welcome over the phone.

10 Clues: You use your ears to do this.Sympathetic pity and concern is known as this.Say this when you get info you have asked for.Always use this word when asking for something.The action of giving a sign of welcome over the phone.Understanding and sharing the feelings of the customer.The art of politely moving a conversation forward to closure....

Patient Access Week 2014 2014-03-11

Patient Access Week 2014 crossword puzzle
Across
  1. after hour scheduling
  2. orders that stay
  3. display it all the time
  4. eligibility vendor
  5. enter an order
  6. the time keeper
  7. multi language
  8. show me the money
  9. work list
  10. service excellence motto
Down
  1. our customer
  2. goodbye
  3. t19 for MHU or CDC
  4. helps the uninsured
  5. level 1 or 2
  6. shh it is a secret
  7. upon ER check in
  8. patient list
  9. system unavailable

19 Clues: goodbyework listour customerlevel 1 or 2patient listenter an ordermulti languagethe time keeperorders that stayupon ER check inshow me the moneyt19 for MHU or CDCeligibility vendorshh it is a secretsystem unavailablehelps the uninsuredafter hour schedulingdisplay it all the timeservice excellence motto

GPL Crossword 2014-10-08

GPL Crossword crossword puzzle
Across
  1. Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
  2. Application stuck and cannot give a result
  3. cci adv “ I am in the process of filing for bankruptcy”
  4. cci adv “I have not received my funds”
  5. Date of Birth or Phone Number
  6. Agent is required to advise customer “can negatively effect future loans with GPL”
  7. The loan is approved and waiting on the customer to sign
  8. Email sent to cust containing a 6 digit number required for application process
  9. customer is need of changing Employer information
  10. cust reapplying for a new loan and there is a balance still owed on previous loan
  11. Customer pays the total balance
  12. Customer makes payment above scheduled amount
  13. Customer does not have an outstanding balance
  14. Post Funding, account holder has paid off first and taken additional loan(s)
  15. loan is unsecured and is paid back in equal payments at fixed intervals
  16. required to utilize this comment class when a system generated note is recorded
  17. Process of removing the bbf to allow deposit/withdraw from customers account
  18. Cust must make arrangements by 5:00p ET, one business day prior to due date
  19. “Ive had to call back three times today to get this issue resolved”
  20. 3 banking business days, $30 fee, Account Service contacts
  21. verification document(s) has been received
  22. Application can be edited by the customer
  23. Customer is eligible to reapply in 24 hours or 3 bank business days
  24. System generated feature, not always offered for more funds
Down
  1. "Thank you for calling Great Plains Lending"
  2. part of a scheduled payment
  3. The customer has signed the loan agreement on a current or past loan
  4. cx has expressed concern wrong information is being reported to credit bureaus
  5. California customers are not eligible for these type of payments
  6. customer is eligible for a refinance option, calling in to inquire on process
  7. cci adv “I need to make pymnt arrangements” acct is pastdue
  8. customer emails in asking "Why am I declined" customer lives in the state of Vermont
  9. customer unable to reset password
  10. The customer has made changes to the application
  11. Pre funding, account holder has not received first loan
  12. customer calls in, agent unable to hear
  13. used by Verification and Fraud agents
  14. APR is broken down in order for customers to pay in full early
  15. fifth business day before 5:30pm ET
  16. Payment required based on loan terms and agreement
  17. verification document(s) fail/pass
  18. Pre Application, no account in Admin
  19. Refer to Article 4 for the correct process and handle situations
  20. "I think your interest is to high"
  21. To reissue funds to bank account we have to wait 3 banking business day for
  22. Social Security Card, Drivers License, Bank Statement, Proof of Income
  23. cci adv “ Did you receive my documents?”

47 Clues: part of a scheduled paymentDate of Birth or Phone NumberCustomer pays the total balancecustomer unable to reset passwordverification document(s) fail/pass"I think your interest is to high"fifth business day before 5:30pm ETPre Application, no account in Adminused by Verification and Fraud agentscci adv “I have not received my funds”...

GPL Crossword 2014-10-08

GPL Crossword crossword puzzle
Across
  1. The customer has made changes to the application
  2. The customer has signed the loan agreement on a current or past loan
  3. System generated feature, not always offered for more funds
  4. customer emails in asking "Why am I declined" customer lives in the state of Vermont
  5. part of a scheduled payment
  6. “Ive had to call back three times today to get this issue resolved”
  7. APR is broken down in order for customers to pay in full early
  8. required to utilize this comment class when a system generated note is recorded
  9. fifth business day before 5:30pm ET
  10. Refer to Article 4 for the correct process and handle situations
  11. customer calls in, agent unable to hear
  12. loan is unsecured and is paid back in equal payments at fixed intervals
  13. Post Funding, account holder has paid off first and taken additional loan(s)
  14. customer is eligible for a refinance option, calling in to inquire on process
  15. Customer makes payment above scheduled amount
  16. Email sent to cust containing a 6 digit number required for application process
  17. To reissue funds to bank account we have to wait 3 banking business day for
  18. "I think your interest is to high"
  19. Payment required based on loan terms and agreement
  20. Pre Application, no account in Admin
  21. verification document(s) fail/pass
  22. cci adv “I need to make pymnt arrangements” acct is pastdue
  23. "Thank you for calling Great Plains Lending"
  24. customer is need of changing Employer information
  25. Process of removing the bbf to allow deposit/withdraw from customers account
  26. Pre funding, account holder has not received first loan
Down
  1. The loan is approved and waiting on the customer to sign
  2. verification document(s) has been received
  3. cci adv “ I am in the process of filing for bankruptcy”
  4. cci adv “ Did you receive my documents?”
  5. cci adv “I have not received my funds”
  6. Agent is required to advise customer “can negatively effect future loans with GPL”
  7. Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
  8. California customers are not eligible for these type of payments
  9. Cust must make arrangements by 5:00p ET, one business day prior to due date
  10. 3 banking business days, $30 fee, Account Service contacts
  11. Customer pays the total balance
  12. Customer is eligible to reapply in 24 hours or 3 bank business days
  13. cust reapplying for a new loan and there is a balance still owed on previous loan
  14. Customer does not have an outstanding balance
  15. cx has expressed concern wrong information is being reported to credit bureaus
  16. Application stuck and cannot give a result
  17. Social Security Card, Drivers License, Bank Statement, Proof of Income
  18. Application can be edited by the customer
  19. customer unable to reset password
  20. Date of Birth or Phone Number
  21. used by Verification and Fraud agents

47 Clues: part of a scheduled paymentDate of Birth or Phone NumberCustomer pays the total balancecustomer unable to reset password"I think your interest is to high"verification document(s) fail/passfifth business day before 5:30pm ETPre Application, no account in Adminused by Verification and Fraud agentscci adv “I have not received my funds”...

Service Market (La Tricia Charles) 2015-10-05

Service Market (La Tricia Charles) crossword puzzle
Across
  1. ________ is to promote a product or company by advertising and distinguishing designs.
  2. An ________ set is the set of product choices that you believe are viable options for you to purchase based upon your needs and desires relating to the product
  3. Any activity or benefit that one party can offer to another which is essentially intangible and does not result in the ownership of anything.
  4. An economic principle that describes a consumer's desire and willingness to pay a price for a specific good or service.
  5. A behavior that is the final stage in the consumer decision process when the customer assesses whether they are satisfied or dissatisfied with a purchase
  6. The task of implementing a major change the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products
  7. ___________ is when there is very little, if any face-to-face contact between customers and the service organization.
  8. An unwanted effects on any of the five senses is known as ___________
  9. _________ Is the tendency of companies, technologies, or philosophies to spread throughout the world.
Down
  1. ___________ marketing is usually things like business cards. You are going to get business cards made to promote your business in general, but you might not have any one group of people in mind that you’re going to market to with them.
  2. when customers and service organizations are interacting throughout the service delivery this is known as ______________.
  3. Service delivery can be viewed as a form of theater. Therefore, firms can view their services as ‘staging’ a ______________ with props and actors.
  4. ___________ system is short for service production system, it shows all the interactions that together make up a typical customer experience in a high contact service.
  5. Recognize and understand the difference between one thing and another.
  6. _________stage consists of the following four steps: (1) awareness of need, (2) information search, (3) evaluation of alternative solutions and suppliers and (4) making a decision.
  7. ______________ is an attitude, like judgment following a purchase act, or a series of consumer product interactions.
  8. is the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products
  9. _________ is a personal fears and emotions
  10. To providing a relatively narrow product mix for a particular market segment.
  11. The activities of a business associated with buying and selling a product or service, this includes research, advertising, selling and delivering products to people.

20 Clues: _________ is a personal fears and emotionsAn unwanted effects on any of the five senses is known as ___________Recognize and understand the difference between one thing and another.To providing a relatively narrow product mix for a particular market segment.________ is to promote a product or company by advertising and distinguishing designs....

business terms 2013-05-12

business terms crossword puzzle
Across
  1. shop
  2. money
  3. maker
  4. help
Down
  1. money payed
  2. buyer
  3. selling a...
  4. fundraising for a...
  5. selling

9 Clues: shophelpbuyermoneymakersellingmoney payedselling a...fundraising for a...

MH 2022-09-10

MH crossword puzzle
Across
  1. customer service analyst
  2. course
  3. engineering
  4. project
Down
  1. one project
  2. Supervisor
  3. Saudi university
  4. customizations
  5. Ahmed

9 Clues: AhmedcourseprojectSupervisorone projectengineeringcustomizationsSaudi universitycustomer service analyst

Pelayanan Prima 2022-11-29

Pelayanan Prima crossword puzzle
Across
  1. Cocok
  2. Penampilan terbaik
  3. Excellent Service
  4. santun
Down
  1. Customer
  2. Mutu
  3. Tata krama
  4. Grooming
  5. ....,sapa,salam

9 Clues: MutuCocoksantunCustomerGroomingTata krama....,sapa,salamExcellent ServicePenampilan terbaik

year 12 operations management 2024-02-04

year 12 operations management crossword puzzle
Across
  1. The actions performed by a business to transform inputs into outputs.
  2. Something intangible produced by a business to meet customer needs.
  3. Programmable machines that are capable of performing specified tasks.
  4. An inventory control approach that delivers the correct type and quantity of materials as soon as they are needed for production
  5. Machinery and equipment that are arranged in a sequence, where the product is developed as it proceeds
  6. The extent to which a business achieves its stated objectives.
  7. A materials planning tool that predicts customer demand for an upcoming period using past data and market trends
Down
  1. Inspecting a product at various stages of the production process, to ensure it meets designated standards, and discarding those that are unsatisfactory.
  2. Involves a business achieving a certified standard of quality in its production, after an independent body assesses its operations system.
  3. The resources used by a business to produce a good or service.
  4. The final product presented to the customer, either as goods (tangible) or services (intangible).
  5. Services that are provided via the internet
  6. The coordination of resources within a business to achieve the efficient and effective output of finished goods and services.
  7. How productively a business uses its resources (i.e. time, raw materials, labour, machinery, technology) when producing a good or service.
  8. is a holistic approach to quality and a commitment to excellence where all employees are involved in the continuous pursuit of quality in everything they do.

15 Clues: Services that are provided via the internetThe resources used by a business to produce a good or service.The extent to which a business achieves its stated objectives.Something intangible produced by a business to meet customer needs.The actions performed by a business to transform inputs into outputs....

LA CUISINE 1 (CHAPITRE 4) 2025-11-18

LA CUISINE 1 (CHAPITRE 4) crossword puzzle
Across
  1. Takes order (female)
  2. Needs to be paid
  3. Contains lactose
  4. KFC
  5. could be lettuce
  6. Comes from pig
  7. The French perfected it
  8. Takes orders (male)
  9. Evening meal
Down
  1. Contains food options
  2. Customer likes the service
  3. Comes from cows
  4. middle meal
  5. I do the cooking
  6. The action of asking for food
  7. Nemo
  8. From Italy
  9. From India (so they thought)
  10. Fatty meat

19 Clues: KFCNemoFrom ItalyFatty meatmiddle mealEvening mealComes from pigComes from cowsNeeds to be paidI do the cookingContains lactosecould be lettuceTakes orders (male)Takes order (female)Contains food optionsThe French perfected itCustomer likes the serviceFrom India (so they thought)The action of asking for food

Integration systems 2014-02-01

Integration systems crossword puzzle
Across
  1. A highly flexible business process enabler that performs all needed fulfillment actions in order to provide customized business services.
  2. the engine that provide balance inquiry service for data customer.
  3. the interface that allows balance transfer from postpaid and prepaid customers.
  4. the engine which activates the dial after verifying postpaid customer info against CSO (مصلحة الاحوال المدنية).
  5. the engine which extracts CDR details related to ADSL customer.
  6. An interface which exposes Etisalat services to the Internet to be consumed by Saytar and Wayak Mobile Apps. It’s the only Etisalat gateway for any mobile application.
  7. the core backbone for many internal business transactions.An intermediate interface which exposes numerous Etisalat services by interacts with different systems (Billing, IN, PCRF, Voucher ... etc.). It’s
Down
  1. A highly flexible business process enabler that performs all needed fulfillment actions in order to provide any geographic related service.
  2. handles the basic step for a raw SIM to make it ready to be sold in stores.
  3. An engine that extracts all customer bill details for bill cycles its used by Portal to view customer bill info.
  4. An adapter layer that handles the communication between different systems through different methodologies to overcome VAS technical limitations.

11 Clues: the engine which extracts CDR details related to ADSL customer.the engine that provide balance inquiry service for data customer.handles the basic step for a raw SIM to make it ready to be sold in stores.the interface that allows balance transfer from postpaid and prepaid customers....

08 en el aereopuerto 2024-12-18

08 en el aereopuerto crossword puzzle
Across
  1. – Destination
  2. – To land
  3. – Waiting room
  4. – To board
  5. – Ticket
  6. – Entertainment
  7. – Airplane
  8. – in-flight
  9. – Departure
  10. Dutyfree
  11. – To wait
  12. – To travel
  13. – Train
  14. – Airline
  15. – Reservation
  16. – gate
Down
  1. – check-in
  2. – Suitcase
  3. – Sala VIP
  4. – Vacation / Holidays
  5. – Flight attendant
  6. – Customer service
  7. – Security
  8. – Pilot
  9. – To take off
  10. – Adventure
  11. – Airport
  12. – Taxi
  13. – Rest / Relaxation
  14. – Trip

30 Clues: – Taxi– Trip– gate– Pilot– Train– TicketDutyfree– To land– Airport– To wait– Airline– check-in– Suitcase– Sala VIP– To board– Security– Airplane– in-flight– Departure– Adventure– To travel– Destination– To take off– Reservation– Waiting room– Entertainment– Flight attendant– Customer service– Rest / Relaxation– Vacation / Holidays

CUSTOMER CARE WEEK 2015 CROSSWORD PUZZLE 2015-10-05

CUSTOMER CARE WEEK 2015 CROSSWORD PUZZLE crossword puzzle
Across
  1. Day 20 (27) after account expires, customers receive email
  2. Feature that automatically applies amount to product on document
  3. $4.99 USD invoice package pricing
  4. Which macro says, "It also creates an Expense Journal in your Reports Section of your Invoice2go Account so you can keep track of all of your Expenses."
  5. Administrators, Manager, Bookkeeper, Just Invoicing
  6. Fixed dollar amount of each item or hour of service performed
  7. Billing subtopic when customers want to change subscription from Pro to Starter
  8. Unique ID of item or service
  9. External device that won't work with Starter or Pro
  10. Displaying payment method on invoice
  11. Leveraging owner identity to secure login
  12. 50 invoice yearly refresh
  13. The item unit price or rate of product that's inclusive of the cost amount
  14. Unlimited invoicing, 5 users
  15. Lists of goods and services business offers to clients
  16. Detailed summary of a sale
  17. Money back guarantee
  18. Settings section to turn on "Shipping Fields"
Down
  1. On-boarding email series
  2. Swiping left on the bottom of the mobile home page changes this area view
  3. Non-custom template personal touch to invoices
  4. $49 not $49.99; $99 not $99.99; $149 not $149.99
  5. 200 Client Listing and 100 MB Storage
  6. Email Subject: "Wipe.out.80%of.your.debt"
  7. Reduce the amount the customer owes business for a sale
  8. Calculation of the time, materials, cost, etc. to provide a service or good to a customer
  9. Legally binding document between business and a customer with agreed prices, material, quantities, etc. associated with a sale
  10. Unpaid or partially paid invoices that still need to be paid
  11. 50% and 75% off renewal rate, formerly 90% off
  12. Only admins have access to the Permissions feature
  13. Enterprise monthly provisioning price
  14. Homepage for Reports section in menu drawer
  15. Each additional user cost in USD
  16. Albanian Lek, Bolivian Boliviano, Hungarian Forint
  17. Linked problem ticket status
  18. Days before account expires and renewal window opens

36 Clues: Money back guaranteeOn-boarding email series50 invoice yearly refreshDetailed summary of a saleUnique ID of item or serviceUnlimited invoicing, 5 usersLinked problem ticket statusEach additional user cost in USD$4.99 USD invoice package pricingDisplaying payment method on invoice200 Client Listing and 100 MB Storage...

Business basics 2016-08-29

Business basics crossword puzzle
Across
  1. period a timeframe within which you may pay your current balance in full and incur no interest charges
  2. end credit where a borrower can use credit up to a stated limit.
  3. a person who borrows the money from others
  4. value of property you possess after deducting debts
  5. percentage rate the cost of credit expressed as a yearly percentage.
  6. sharks unlicensed lenders who charge illegally high interest rates
  7. pay a monthly fee to the credit bureau for access to this information
  8. billing a service availiable to charge customers whereby purchases are not billed to the customer until much later than the standard billing time.
  9. a legal business that makes high interest loans based on the value of personal possessions pledged as collateral.
  10. the responsible attitude toward honoring obligations often based on evidence in the persons credit history
  11. a person or business that loans money to others
Down
  1. law a state law that sets a maximum interest rate that may be charged for consumer loans
  2. of credit- a pre established amount that can be borrowed on demand with no collateral.
  3. end credit a loan for a specific amount that must be repaid in full including all finance charges
  4. someone who promises to pay if the borrower fails to pay
  5. charge- total dollar amount of all interest and fees you pay for the use of credit.
  6. credit involves providing a service for which you will pay later
  7. rating a customer pays bills before due date
  8. treating people differently based on prejudice rather than individual merit
  9. worthiness the determination if you are low risk or high risk for repayment
  10. rating customer pays bills on the due date or within a ten day grace period.
  11. the financial ability to repay a loan with present income
  12. system when the credit bureau assigns points based on factors such as amount of current debt, number of late payments, etc.

23 Clues: a person who borrows the money from othersrating a customer pays bills before due datea person or business that loans money to othersvalue of property you possess after deducting debtssomeone who promises to pay if the borrower fails to paythe financial ability to repay a loan with present income...

Unit 4 Cultivate Rapport With Customers 2014-08-19

Unit 4 Cultivate Rapport With Customers crossword puzzle
Across
  1. Being sensitive to customers' wants and able to understand their preferences and expectations.
  2. A technique to establish rapport is to state your name clearly and ___ yourself.
  3. The greatest need of a customer is to be treated with ___.
  4. Establishing eye contact, greeting customers with a smile are examples of people ___.
Down
  1. A customer service professional who is knowledgeable about products and services is said to possess professional ___.
  2. The ability to provide consistently good service.
  3. The ability to meet customer's needs and resolve customer's problems.
  4. Positive attitude refers to a state whereby a person takes initiative to satisfy customer's needs.
  5. By customer-first mindset, we view our customers as the most ___.
  6. A relationship in which people like, understand, and respect each other.

10 Clues: The ability to provide consistently good service.The greatest need of a customer is to be treated with ___.By customer-first mindset, we view our customers as the most ___.The ability to meet customer's needs and resolve customer's problems.A relationship in which people like, understand, and respect each other....

6a 2018-02-01

6a crossword puzzle
Across
  1. pénzvisszafizetés
  2. szolgáltatás
  3. kassza
  4. hentes üzlet
  5. árúcikkek
  6. blokk
  7. kompenzáció
  8. megéri, jó fogás
  9. garancia
  10. újságos
  11. fogyasztó
  12. utazási iroda(6,6)
  13. gyógyszertár
  14. nem segítőkész
  15. hitelre (2,6)
Down
  1. fióküzlet
  2. sor
  3. türelem
  4. (ki)szállítás
  5. leárazás
  6. piac
  7. pláza, bevásárló központ(8,6)
  8. kimagasló, kiemelkedő
  9. készleten, raktáron van(2,5)
  10. panaszkodik
  11. pékség
  12. kosár
  13. kirakat(4,6)
  14. vevő, vendég
  15. különösen
  16. személyzet, alkalmazottak
  17. akkumulátor, elem

32 Clues: sorpiacblokkkosárkasszapékségtürelemújságosleárazásgaranciafióküzletárúcikkekkülönösenfogyasztópanaszkodikkompenzációszolgáltatáshentes üzletkirakat(4,6)vevő, vendéggyógyszertár(ki)szállításhitelre (2,6)nem segítőkészmegéri, jó fogáspénzvisszafizetésakkumulátor, elemutazási iroda(6,6)kimagasló, kiemelkedőszemélyzet, alkalmazottak...

GEPT 1-2 2023-09-18

GEPT 1-2 crossword puzzle
Across
  1. 經驗e
  2. 推薦r
  3. 訊息m
  4. 使失望d
  5. 服務s
  6. 非常e
  7. 情況s
  8. 海外o
Down
  1. 偏好p
  2. 課l
  3. 抱怨c
  4. 無味道的t
  5. 組織o
  6. 要求r
  7. 解釋e
  8. 冒險a
  9. 顧客c

17 Clues: 課l偏好p經驗e抱怨c組織o要求r推薦r解釋e訊息m冒險a服務s顧客c非常e情況s海外o使失望d無味道的t

REPOWER DAY - CROSSWORD PUZZLE 2017-02-15

REPOWER DAY - CROSSWORD PUZZLE crossword puzzle
Across
  1. ___________ to what the customers have to say.
  2. Customers appreciate consistent ______ to their open cases.
  3. The ultimate goal is to ensure excellent customer_______, another word for contentment.
  4. Delighting your customers means _____ their expectations.
Down
  1. CUSTOMERS / People who keep coming back to your business.
  2. Understanding and identifying with your customers’ feelings is called.
  3. Customer complaints should be seen as _____ to improve service.
  4. A positive ____ is required for delivering excellent customer service, another word for outlook.
  5. Recognize with gratitude; be grateful for.
  6. We have to listen to customers ____ to improve our processes.

10 Clues: Recognize with gratitude; be grateful for.___________ to what the customers have to say.CUSTOMERS / People who keep coming back to your business.Delighting your customers means _____ their expectations.Customers appreciate consistent ______ to their open cases.We have to listen to customers ____ to improve our processes....

Customer Service Crossword Puzzle 1 2022-12-06

Customer Service Crossword Puzzle 1 crossword puzzle
Across
  1. Who is responsible for requesting inspections
  2. What account are funds deposited into?
  3. What stands for IP?
  4. When a customer first call in after receiving the first check.
Down
  1. It takes how long for Chase to mail back a check after endorsement.
  2. A way funds are sent directly to the homeowners account in 5 business days.
  3. What is the last thing you do at the end of your shift?
  4. What is this? "I am going to submit a formal complaint!"
  5. What type of calls are logged in?
  6. When have how many days to mail the overage checks after a loan has been PIF?
  7. How many steps in a draw process.
  8. _____address is needed for the verification on every call.
  9. A ___ digit number is needed for the Connect Us code.
  10. What do we ask for before offering the EPASS?

14 Clues: What stands for IP?What type of calls are logged in?How many steps in a draw process.What account are funds deposited into?Who is responsible for requesting inspectionsWhat do we ask for before offering the EPASS?A ___ digit number is needed for the Connect Us code.What is the last thing you do at the end of your shift?...

Customer Service Week 2025 - Foley 2025-10-06

Customer Service Week 2025 - Foley crossword puzzle
Across
  1. Who is the vice president of operations?
  2. Monthly meeting for all to attend led by Joel.
  3. What Foley core value states to do the right thing at all times, for each other and our customers?
  4. FMCSA database in which employers and service agents are required to report information and violations to.
  5. What Foley core value illudes to embracing modern technology and being creative?
  6. What department handles Breath Alcohol tests, and random notifications?
  7. Where will our new HUB be opening?
Down
  1. What kind of diagram is used at foley that includes Great people winning together?
  2. What are we celebrating this week?
  3. What color is featured on the new logo that symbolizes progress, safety and success?
  4. In which state is our current office?
  5. What platform does Foley use for payroll and time off requests?
  6. What is the ending to our new email addresses?
  7. What department handles the processing of drug tests?

14 Clues: What are we celebrating this week?Where will our new HUB be opening?In which state is our current office?Who is the vice president of operations?Monthly meeting for all to attend led by Joel.What is the ending to our new email addresses?What department handles the processing of drug tests?...

theron williams 2018-01-08

theron williams crossword puzzle
Across
  1. an amount of money added to wages on a seasonal basis
  2. of directors- a group of individuals that are elected as representatives of the stockholders to establish corporate management related policies
  3. an estimate of an income for a set period of time
  4. the action or process of investing money for a profit or material result
  5. a person whose job is to keep or inspect financial accounts
  6. a thing that is borrowed,
  7. economic activity concerned with the processing of raw materials and the manufacture of goods in factories
  8. Resources- the personnel of a business or organization
  9. the ability of a customer to obtain goods or services before payment
Down
  1. the quality of being fair and impartial
  2. agree to give or allow
  3. the action or process of keeping financial accounts
  4. a person’s regular occupation or profession
  5. general agreement
  6. - The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
  7. wealth in the form of money or other assets owned by a person or organization
  8. start or set in motion
  9. Rate- the value of one currency for the purposes of conversion to another
  10. Service Department- the process of ensuring customer satisfaction with a product or customer
  11. - the right to take another's property if an obligation is not discharged

20 Clues: general agreementagree to give or allowstart or set in motiona thing that is borrowed,the quality of being fair and impartiala person’s regular occupation or professionan estimate of an income for a set period of timethe action or process of keeping financial accountsan amount of money added to wages on a seasonal basis...

Sustainable Development 2021-10-12

Sustainable Development crossword puzzle
Across
  1. raha
  2. maksaa
  3. materiaali
  4. sata
  5. kierrättää
  6. käyttömaksu
  7. liisata, vuokrata
  8. liike
  9. prosentti
  10. omistaa
  11. valmistaa
  12. elinkaari
  13. kestävä
  14. kierto-
  15. palvelu
  16. tuote
  17. toimitusketju
  18. myydä
  19. suunnitelma
  20. rajaton, ehtymätön
  21. tehokas
Down
  1. asiakas
  2. valmistaja
  3. tarjota
  4. heittää pois
  5. vähittäisliike
  6. resurssit
  7. käyttää
  8. lineaarinen
  9. talous
  10. organisaatio
  11. omistajuus
  12. kerätä
  13. kustannus
  14. kehitys
  15. energia
  16. rajallinen
  17. jotkut

38 Clues: rahasataliiketuotemyydämaksaatalouskerätäjotkutasiakastarjotakäyttääomistaakehityskestäväkierto-palveluenergiatehokasresurssitprosenttivalmistaaelinkaarikustannusvalmistajamateriaalikierrättääomistajuusrajallinenlineaarinenkäyttömaksusuunnitelmaheittää poisorganisaatiotoimitusketjuvähittäisliikeliisata, vuokratarajaton, ehtymätön

Customer Service: Serving Internal Customers/ Finding Your Time Management Style 2024-05-31

Customer Service: Serving Internal Customers/ Finding Your Time Management Style crossword puzzle
Across
  1. Dave is having _ ___ ___.
  2. coworkers who engage in inappropriate behavior
  3. focused on creating many projects
  4. focused on finding the right answers
  5. unpredictable office underling and pushover
  6. focused on helping others learn
  7. state I live in
  8. focuses on resolving issues
  9. what Tiffany does when she daydreams about laid back summer reading at Berea
  10. concentrating, being attentive, and asking clarifying questions are all _____ _____.
  11. library software that operates unpredictably
  12. adjective describing vital organs and coworker customer service
  13. type of communication that involves giving attention, responding thoroughly and anticipating questionsDave who was the most difficult employee in Janice's office?
  14. Charissa's cat
  15. Tiffany's last day at Pelham- aka the end of the world as we know it
  16. focused on creativity and variety
  17. focused on attending to the needs of others
Down
  1. techniques for maintenance and repair of positive attitude
  2. property clear expectations and appropriate limits related to work life
  3. go the extra _____.
  4. disappointed in Janice because she isn't clear and specific with her communication
  5. who was ridiculously desperate to feed the newbies?
  6. pretty nice bald guy who does all the morning work while Heather just watches
  7. accepting responsibility for one's actions
  8. library, en espanol
  9. person who drives a truck, i.e. Ruth or Lee
  10. "host with the most" tips for internal customer service
  11. sometimes regarded as the greatest writer in the english language. Anna is not impressed.
  12. barrier to effective internal customer service, conversation distraction, and life-sucker
  13. unlikable Time Management know-it-all
  14. focused on inspiring or motivating others
  15. listen, acknowledge, understand, relate, act
  16. focused on new projects and ventures
  17. creating or controlling a situation by causing something to happen rather than responding to it after it has happened
  18. focused on rescuing others
  19. focused on completing many tasks
  20. Patience and Fortitude at New York Public Library
  21. branch Tiffany is leaving us for

38 Clues: Charissa's catstate I live ingo the extra _____.library, en espanolDave is having _ ___ ___.focused on rescuing othersfocuses on resolving issuesfocused on helping others learnfocused on completing many tasksbranch Tiffany is leaving us forfocused on creating many projectsfocused on creativity and varietyfocused on finding the right answers...

sales and marketing 2023-09-29

sales and marketing crossword puzzle
Across
  1. An individual involved in selling products or services to customers.
  2. A group of potential customers for a particular product or service.
  3. Something that is offered to a market to satisfy a want or need.
  4. Activities that aim to boost sales or publicize a product.
  5. A defined group of customers or prospects toward which marketing efforts are directed.
Down
  1. Building and maintaining relationships with others for business or career advancement.
  2. An individual or organization that buys goods or services from a business.
  3. A potential customer or prospect who has shown interest in a product or service.
  4. A plan of action designed to achieve a specific goal.
  5. (Return on Investment) A measure of the profitability of an investment, often used in marketing evaluations.
  6. A unique name, symbol, design, or slogan that differentiates a product or company.
  7. A brief presentation or speech to persuade someone to buy a product or service.

12 Clues: A plan of action designed to achieve a specific goal.Activities that aim to boost sales or publicize a product.Something that is offered to a market to satisfy a want or need.A group of potential customers for a particular product or service.An individual involved in selling products or services to customers....

Bringing down Shrink 2012-11-02

Bringing down Shrink crossword puzzle
Across
  1. Post, item correct , cancel are all examples of _______
  2. Purse 69.99 and above have these
  3. An associate takes money from the register is _______ theft.
  4. FEC means
  5. Clearance luggage gets a clearance ____
  6. A purse $39.99 gets what kind of sensor
  7. Call this number on suspected associates
  8. Distinguishes a men's cologne from a woman's perfume
  9. Infant I-fixtures are organized by
  10. I.M. ________ program
  11. To write the price under the right shoe
  12. Jewelry associate helps ____ person at a time
  13. Greeting the customer
  14. What gets sensored in dept 23
Down
  1. Fragance's house
  2. The color of stickers in purses
  3. belongs in layaway
  4. Direction helper
  5. Returns over $100 must get ________
  6. Checks tickets for description
  7. A customer with a big empty bag is an example of what kind of signal?
  8. Part of November shrink topic
  9. maximum number of items allowed in a fitting room
  10. Sweater require certain hangers
  11. Customer experience focused on
  12. Red sign
  13. Bathroom checks keeps it ________
  14. Overs and unders
  15. Torn tickets belong in what color bin
  16. Markdown machines are secured in where after use
  17. Money transferred to the cash office must have an ____________
  18. Kent provides excellent _______ service
  19. Ricky is part of what committee

33 Clues: Red signFEC meansFragance's houseDirection helperOvers and undersbelongs in layawayI.M. ________ programGreeting the customerPart of November shrink topicWhat gets sensored in dept 23Checks tickets for descriptionCustomer experience focused onThe color of stickers in pursesRicky is part of what committeePurse 69.99 and above have these...

Day 2 2019-07-28

Day 2 crossword puzzle
Across
  1. Number of Customer Expectations
  2. ____________ with me
  3. Read My _____________
  4. Make __________________
  5. ___________ needs
  6. Do the __________________
  7. ___________________ me
Down
  1. Decide when to ______________
  2. Service with a ____________ Touch
  3. Project a ________________ image
  4. _______________ that facilitates our Customer's purpose through people empowerment
  5. Make a ________________ for me
  6. Make it ____________ for me
  7. Take ____________________

14 Clues: ___________ needs____________ with meRead My ________________________________ meMake __________________Take ____________________Do the __________________Make it ____________ for meDecide when to ______________Make a ________________ for meNumber of Customer ExpectationsProject a ________________ imageService with a ____________ Touch...

Aviation Crossword 2024-06-19

Aviation Crossword crossword puzzle
Across
  1. unaccompanied minor
  2. los angeles airport code
  3. citizen when a person is legally recognised as a citizen of two or more countries at the same time
  4. identification cards a card issued by aviation security service
  5. customer service professional who helps airline passengers during their departure and arrival
  6. term for someone who has been deported or is under sentence of deportation
  7. interacting with customers and addressing there inquiries
  8. side of an airport terminal beyond passport and customs control
  9. phonetic alphabet
  10. waiver program for guests to obtain an entry
Down
  1. self service boarder
  2. a part of the airport that is accessible to everybody
  3. responsible to respond to customers requests
  4. aviation security
  5. when a plan is heading to land
  6. young person travelling alone
  7. passport travel document issued by a government
  8. the area of an airport where aircraft are parked
  9. air traffic control
  10. way to get through passport controls

20 Clues: aviation securityphonetic alphabetunaccompanied minorair traffic controlself service boarderlos angeles airport codeyoung person travelling alonewhen a plan is heading to landway to get through passport controlsresponsible to respond to customers requeststhe area of an airport where aircraft are parked...

Rise up Glossary 2023-10-09

Rise up Glossary crossword puzzle
Across
  1. highlighting or revealing an extra value of a product
  2. employment meant for a period of time
  3. satisfaction a customer feels after obtaining/experiencing benefits
  4. a customer buying/returning an item
  5. add-on service in which the manufacturer promises to repair or replace the item
Down
  1. in charge of promoting specific products or services
  2. barcodes that contain product info
  3. combined actions a group of people do to achieve a common goal
  4. worth of an item or service
  5. buys large quantities of these products directly from the manufacturer

10 Clues: worth of an item or servicebarcodes that contain product infoa customer buying/returning an itememployment meant for a period of timein charge of promoting specific products or serviceshighlighting or revealing an extra value of a productcombined actions a group of people do to achieve a common goal...

Retail Fun Crossword 2020-05-04

Retail Fun Crossword crossword puzzle
Across
  1. Most troublesome for middle class people
  2. the process of getting items from warehouse to store
  3. proof for sales
  4. Walmart strives to be best to a customer
  5. Net income
  6. useless after expiry
  7. Someone Who does activities solely for the purpose of generating profit, cash flow, and revenue.
  8. accounting book where all the financial activities are captured
  9. famous word in 3 idiot movie has this word
  10. done by a customer towards the items purchased
  11. Predict the Future
  12. stitching together all the components of an application
  13. The process of establishing the truth
  14. all are in competition to make them happy
  15. the data that governs all the sellable items
  16. Walmart Owned India Business
Down
  1. the ratio of profit to cost
  2. Heartbeat of an organization
  3. A parent child relation in every organization
  4. A routine check by the Retailer when we do payment
  5. Refill the stocks
  6. the online way of selling items
  7. the count of items in stock
  8. free item recieved in a promotion
  9. place in a store where billing is done
  10. an item sold at a retail store
  11. Not to drive but to derive
  12. Every customer looks for it while shopping
  13. Every child has for parent and every individual has for nation

29 Clues: Net incomeproof for salesRefill the stocksPredict the Futureuseless after expiryNot to drive but to derivethe ratio of profit to costthe count of items in stockHeartbeat of an organizationWalmart Owned India Businessan item sold at a retail storethe online way of selling itemsfree item recieved in a promotionThe process of establishing the truth...

Chapter 10 2017-03-30

Chapter 10 crossword puzzle
Across
  1. research - studies involving consumers
  2. - means consumed at the same they are produced (hint: not services!)
  3. - that there will be differences in the type and quality of service provided
  4. selling - door to door sales man is an example
  5. consumers - people/companies/organizations who buy the product for their business
  6. - any form of communication used to inform or persuade
  7. consumers - people who buy products/services mostly for their own use
  8. market - a specific group of consumers who have similar wants/needs.
Down
  1. - money customer must pay
  2. - locations and methods used to make the product or service available
  3. communication - the exchange of information so there is common understanding
  4. - no physical form
  5. - availability if a service must match the demand for that service
  6. members - businesses that take part in a channel of distribution
  7. - activities consumed at the same time they are produced
  8. motives - the reason a consumer gets a product
  9. - everything a business offers

17 Clues: - no physical form- money customer must pay- everything a business offersresearch - studies involving consumersselling - door to door sales man is an examplemotives - the reason a consumer gets a product- any form of communication used to inform or persuade- activities consumed at the same time they are produced...

Apple Crossword Quiz 2020-05-19

Apple Crossword Quiz crossword puzzle
Across
  1. Apple parts that will only be used
  2. Customers will need to contact this team when needing help
  3. The amount of accidental damage claims a customer has
  4. Mac repair technicians
  5. A form of insurance for Apple devices
Down
  1. A form of payment made for replacement devices
  2. You use this service for 24/7 assistance
  3. Customers with apple care will be seen first
  4. Some repairs can be done out of store with this service
  5. The amount of days a customer has, to return a replaced product through Apple care

10 Clues: Mac repair techniciansApple parts that will only be usedA form of insurance for Apple devicesYou use this service for 24/7 assistanceCustomers with apple care will be seen firstA form of payment made for replacement devicesThe amount of accidental damage claims a customer hasSome repairs can be done out of store with this service...

business 2021-03-04

business crossword puzzle
Across
  1. value of goods or services
  2. social and health...
  3. a person who orders or buys something
  4. a letter in which I request an exchange or new delivery
  5. the way the goods reach you
  6. subordinate to the employer
  7. a letter in which the customer is looking for certain goods or services
Down
  1. a meeting during which you try to get a job
  2. every company has good or bad ...
  3. the company provides goods or ...
  4. the employer publishes goods or services under the name of his ...
  5. described paper given in an envelope with a stamp in the corner
  6. a letter in which the company volunteer goods or services
  7. a letter in which the customer wants to buy services or goods
  8. unpaid bill for the performed service or delivered goods

15 Clues: social and health...value of goods or servicesthe way the goods reach yousubordinate to the employerevery company has good or bad ...the company provides goods or ...a person who orders or buys somethinga meeting during which you try to get a joba letter in which I request an exchange or new delivery...