customer service Crossword Puzzles
Fashion Cloud AMS engineering 2022-02-16
Across
- Retailer's or supplier's software system that we integrate with
- 2-letter abbreviation for message center service
- AMS equivalent to a ColorGroup
- 2-letter abbreviation for masterdata service
- iOS app that retailers use to review and accept suggestions
- Microservice responsible for maintaining brands' product data
- 2-letter abbreviation for catalog service
- Tool that monitors the status of our servers
- 2-letter abbreviation for Sales service
- Metric that represents the amount of times you sell your average inventory per year
- Programming language the AMS backend is written in
- Predefined lists of brands, article groups, colors, etc.
- Tool we use to deploy code to staging and production
- Slack channel to communicate with Amsterdam engineering team
- Code on the production server that is not merged to master branch yet
- Data transfer standard, developed in 1987 by the United Nations
- Two articles in a retailer's OrderWriter that represent the same product
- Out-of-the-box tool from Django that offers CS a view on the database
- Screen in OrderWriter where retailers can see all financial information aggregated over selected dimensions
- Retailer's inventory level at a certain moment in time
- Microservice responsible for exporting pricats and orders
- Metric that represents the percentage of items you have sold
- 2-letter abbreviation for FTP service
- Combination of a submodel and a size, has a GTIN
- 2-letter abbreviation for user service
- AMS equivalent to a StyleGroup
Down
- IDE used for Python development
- Data store used as cache
- AWS service that run serverless jobs
- First point of contact for CS
- Screen in OrderWriter where retailers can see all their articles in picture format
- iOS app that retailers use to keep track of all buying orders
- 2-letter abbreviation for contract service
- External tool we use for one-off customer requests for integrations
- 2-letter abbreviation for MySales frontend service
- AMS equivalent to an Organization
- Microservice responsible for rights management between retailers and suppliers
- 2-letter abbreviation for orderwriter service
- Microservice responsible for storing all files
- AWS service that messages are read from (subscriber in pub-sub pattern)
- In-house library with all code that is used by multiple microservices
- Programming language that the iOS app is (mostly) written in
- NoSQL database we use to store sales metrics
- AMS equivalent to a GTIN
- In-house library that facilitates writing ElasticSearch queries
- Tool we use for running test cases for every push to Github
- Tool used for executing background tasks
- 2-letter abbreviation for attachment service
- Report with information what a supplier has sent to a retailer
- SQL database that contains almost all our data
- AWS service that messages are sent to (publisher in pub-sub pattern)
- Web framework the AMS backend is written in
52 Clues: Data store used as cache • AMS equivalent to a GTIN • First point of contact for CS • AMS equivalent to a ColorGroup • AMS equivalent to a StyleGroup • IDE used for Python development • AMS equivalent to an Organization • AWS service that run serverless jobs • 2-letter abbreviation for FTP service • 2-letter abbreviation for user service • ...
Eddie, Set, Go! Sales 2014-10-02
Across
- Where number is located on back of catalog to look up customer
- Eddie Bauer friends earn these
- Number that begins with E and can be used as payment
- Service at the core of the Eddie Bauer customer experience
- To give you such outstanding quality, value, service and guarantee that we are worthy of your high esteem
- Every item we sell will give you complete satisfaction or you can return it for a full refund
- Order note for tax exempt, Price overrides and adding sale price
- Add $1 to your order to plant a tree
- System that shows your daily schedule with break and lunch times
- System where you can view timecards and request time off
Down
- System for processing international orders
- Alpha numeric automatic address code
- Attendance, punctuality and adherence to break schedules
- Order change screen for same day phone orders
- Eddie Bauer credit card
- Location of resources, manuals, discounts and catalogs
- Item availability screen
- Products manufactured by other companies who are authorized to use EB name
- Order inquiry for same day phone orders
19 Clues: Eddie Bauer credit card • Item availability screen • Eddie Bauer friends earn these • Alpha numeric automatic address code • Add $1 to your order to plant a tree • Order inquiry for same day phone orders • System for processing international orders • Order change screen for same day phone orders • Number that begins with E and can be used as payment • ...
CS Week Crossword Puzzle 2022-04-29
Across
- AI & ML powered solution that can help utilities improve their bottom line by elevating customer experience and satisfaction while reducing the related operating costs
- Single version of the truth across all utility reporting dashboards
- Feature that help removes silos and improving connectivity between utility customers and field workforce
- – A Self service utility payment platform built with digital displays and interactive technologies
- Real-time intelligent data analytics solution giving business users self-service access to information.
Down
- A sporty or a functional timepiece that will give access to your utility services anywhere anytime – making our daily life much easier.
- Solution that will redefine utility operations and improve customer service
- The inevitable, safe, secure, and significant component of the utility digital platform every customer seeks
- A smart platform to thrive and succeed in the EV driven future
9 Clues: A smart platform to thrive and succeed in the EV driven future • Single version of the truth across all utility reporting dashboards • Solution that will redefine utility operations and improve customer service • – A Self service utility payment platform built with digital displays and interactive technologies • ...
Jinx's marketing Crosswords 2023-12-13
Across
- Generating sales through product or service transactions
- Symbol that represents a company or product
- Product identity creation
- Person or entity who purchases a product or service
- Online platforms for communication and sharing
- middleman
Down
- One of the four P’s in marketing regarding value
- Reduction in the usual price of a product or service
- Gathering opinions or feedback from consumers
- Something you can buy in shop
- being regularly exchangeable
- Marketing communication
- a sum of money allocated for a particular purpose
- Buying and selling of goods online
- Writing and sharing content on a website to engage a target audience
15 Clues: middleman • Marketing communication • Product identity creation • being regularly exchangeable • Something you can buy in shop • Buying and selling of goods online • Symbol that represents a company or product • Gathering opinions or feedback from consumers • Online platforms for communication and sharing • One of the four P’s in marketing regarding value • ...
CAM Mentoring Crossword 2022-02-23
Across
- This metric measures whether or not customers are being serviced on time
- A system used to keep track of customer tickets and respond to customer tickets
- A customer account manager is ______; they reach out to customers to address issues before they become larger problems
- Customer Account Managers work with this team to reschedule routes or schedule customers for weekend appointments
- After you complete a customer ticket in Zendesk , you will need to mark the ticket as _________
- Customer Account Managers can communicate with customers via call, text, or ___________.
Down
- Customer Account Managers work with this team to notify service professionals of customers who cancel appointments the same day
- This is a question given to customers that measures if customer would recommend Aptive to friends and family
- This area metric measures the number of customers lost throughout the month
- Customer Account managers are in charge of _______for their customers. They do not need to fill out a form.
- If appointment notifications have been sent for a customer in PR, the notification icon on the route will be this color.
11 Clues: This metric measures whether or not customers are being serviced on time • This area metric measures the number of customers lost throughout the month • A system used to keep track of customer tickets and respond to customer tickets • Customer Account Managers can communicate with customers via call, text, or ___________. • ...
Consumer Services Vocabulary 2024-09-12
Across
- The actions customers take before, during, and after purchasing a product.
- A communication tool for customer requests that tracks the actions taken from the time it's created until it's resolved.
- The act of helping custmers use, find, troubleshoot, and optimize a product or service
- A business's ability to keep existing customers and encourage them to make repeat purchases.
Down
- the company's initiative or department that focuses on building strong relationships with customers while understanding their goals.
- These careers include marketing, financial advisor, banking, etc.
- A customer service strategy that anticipates customer needs and addresses potential issues before they arise.
- A person who uses or buys a product or service
8 Clues: A person who uses or buys a product or service • These careers include marketing, financial advisor, banking, etc. • The actions customers take before, during, and after purchasing a product. • The act of helping custmers use, find, troubleshoot, and optimize a product or service • ...
CS Week Crossword Puzzle 2022-04-29
Across
- AI & ML powered solution that can help utilities improve their bottom line by elevating customer experience and satisfaction while reducing the related operating costs
- Single version of the truth across all utility reporting dashboards
- Feature that help removes silos and improving connectivity between utility customers and field workforce
- A Self service utility payment platform built with digital displays and interactive technologies
- Real-time intelligent data analytics solution giving business users self-service access to information.
Down
- A sporty or a functional timepiece that will give access to your utility services anywhere anytime – making our daily life much easier.
- Solution that will redefine utility operations and improve customer service
- The inevitable, safe, secure, and significant component of the utility digital platform every customer seeks
- A smart platform to thrive and succeed in the EV driven future
9 Clues: A smart platform to thrive and succeed in the EV driven future • Single version of the truth across all utility reporting dashboards • Solution that will redefine utility operations and improve customer service • A Self service utility payment platform built with digital displays and interactive technologies • ...
Consumers Energy 2020-08-04
Across
- another word for bp
- plan to avoid shut off
- measures usage
- who does the bp usually want to speak with when upset
- another word for invoice
- service for heat
Down
- the fist word for our Clients name
- the system we use
- regulates utility rates
- service for electricity
- collections process
- plan to avoid shut off in the winter
12 Clues: measures usage • service for heat • the system we use • another word for bp • collections process • plan to avoid shut off • regulates utility rates • service for electricity • another word for invoice • the fist word for our Clients name • plan to avoid shut off in the winter • who does the bp usually want to speak with when upset
stages of customer service 2024-07-26
Across
- AFTER THE PURCHASE, IT IS IMPORTANT TO FOLLOW UP WITH CUSTOMERS.
- the customer evaluates different options.
Down
- WHEN THE CUSTOMER DECIDES TO BUY A SERVICE OR PRODUCT.
- The first stage is when the customer becomes aware of a company or service.
- the customer uses the service or product they purchased.
- Building long-term relationships with customers is the focus of the loyalty stage.
6 Clues: the customer evaluates different options. • WHEN THE CUSTOMER DECIDES TO BUY A SERVICE OR PRODUCT. • the customer uses the service or product they purchased. • AFTER THE PURCHASE, IT IS IMPORTANT TO FOLLOW UP WITH CUSTOMERS. • The first stage is when the customer becomes aware of a company or service. • ...
GIS Word Crackers 2013-06-05
Across
- No customer likes to be ________ after the sale is closed.
- “Why must you _______ your customers?” – So you can sell them what they want at a price they can afford.
- If you get a no (or maybe) to a closed question, always follow with a/an ____ question.
- __________ gains security by close relationships.
- Getting something done is an accomplishment; getting something done right is an ___________.
- In a/an ______-context culture, people say what they mean – assuming that it is not obviously against their interest to do so.
- In a/an ________-context culture, people often do not say what they mean.
- _________ is the foundation on which you will build your confidence, your enthusiasm – and your success.
- The factors that make it impossible for the potential customer to buy your product, service, or idea; we call __________.
- In my opinion, too may sales people fail to recognize that the sales profession is not like a war (with bullets) at all, it is like _________ and marriage – dating and mating.
- A/An ___________ society is one in which people prefer to do one thing at a time, in blocks of time precisely scheduled throughout the day.
- To overcome the objections, you need to first _________then educate.
- The close that you deliberately undersell a feature or benefit of your product, service or idea, by saying to your customer, is called the ________ Close.
Down
- The Universal Benefit is that it makes you ________.
- Don’t talk price until you are _____.
- A/An ___________ society is one in which people do several things at a time, throughout the day.
- C.S.I. in “HOW TO BE GREAT IN SALES” stands for: Customer ____________ Index.
- _________ seeks for recognition.
- The last “L” in SELL formula in HRnetOne’s context is “Lead customer to ______”.
- __________ achieves acceptance by leadership and winning.
- One of the fundamental rules of selling is that customers don’t buy features; they only buy ________.
- A verbal ________ isn’t worth the paper it’s written on.
- “If I…, would you be interested?” is a/an _____ close statement.
- ________ wants to maintain creditability.
24 Clues: _________ seeks for recognition. • Don’t talk price until you are _____. • ________ wants to maintain creditability. • __________ gains security by close relationships. • The Universal Benefit is that it makes you ________. • A verbal ________ isn’t worth the paper it’s written on. • __________ achieves acceptance by leadership and winning. • ...
Platform Products 2023-10-31
Across
- BANKING FOR OUR BUSINESS CUSTOMER'S EMPLOYEES
- CUSTOMER SENDS AN APPROVED LIST OF CHECKS THAT ARE ALLOWED TO BE PAID
- A BUSINESS CHECKING ACCOUNT THAT SWEEPS FROM OTHER ACCOUNTS AT THE END OF THE DAY FOR EASIER ACCOUNTING
- BUSINESS ACCOUNT WITH 500 FREE TRANSACTIONS
- CHECKING ACCOUNT TARGETING OUR LARGER BUSINESS CUSTOMERS
- BUSINESS ACCOUNT WITH 200 FREE TRANSACTIONS
- ACCOUNT WITH NO MINIMUM BALANCE OR MONTHLY FEES
- SEPARATE APP THAT ALLOWS PEOPLE MORE CONTROL OVER THEIR DEBIT CARD
- $25,000 COMBINED BALANCE REQUIREMENT, COMES WITH MONEY MARKET
Down
- FOCUSES ON ATTORNEYS, ACCOUNTANTS, DOCTORS, AND DENTIST
- FOCUSES ON CONDO FINANCIAL NEEDS
- 1000 MINIMUM BALANCE REQUIREMENT OR ELSE AN $8 MONTHLY FEE
- ROCKLAND'S MERCHANT SERVICE PARTNER
- LINKS ANOTHER ACCOUNT IN CASE OF OVERDRAFT, NO FEE
- PAYMENT PROCESSING TOOL WHEN ROCKLAND TRUST PICKS UP PAYMENTS AND PROCESSES FOR CUSTOMER
- OVERDRAFT OPTION THE CUSTOMER MUST APPLY FOR
- CHECKING CONSUMER ACCOUNT FOR OUR STUDENTS
17 Clues: FOCUSES ON CONDO FINANCIAL NEEDS • ROCKLAND'S MERCHANT SERVICE PARTNER • CHECKING CONSUMER ACCOUNT FOR OUR STUDENTS • BUSINESS ACCOUNT WITH 500 FREE TRANSACTIONS • BUSINESS ACCOUNT WITH 200 FREE TRANSACTIONS • OVERDRAFT OPTION THE CUSTOMER MUST APPLY FOR • BANKING FOR OUR BUSINESS CUSTOMER'S EMPLOYEES • ACCOUNT WITH NO MINIMUM BALANCE OR MONTHLY FEES • ...
Customer Service 2020-01-23
Across
- How many miles would be covered for a tow on a Plan D
- How many dents would we need a photo for before we Authorize the claim?
- How many days do we tell a member that they can receive MAP ROUTING information?
Down
- What is the amount we can Authorize for Canada per panel
- how many days do they need to report windshield replacement
5 Clues: How many miles would be covered for a tow on a Plan D • What is the amount we can Authorize for Canada per panel • how many days do they need to report windshield replacement • How many dents would we need a photo for before we Authorize the claim? • How many days do we tell a member that they can receive MAP ROUTING information?
Customer Service 2020-04-30
5 Clues: how to greet a customer • of items for sale in a café menu • items are packed where in a bag bottom • earnt through work is also called wages • you what you say when the customer pays you
Lemonade Day Crossword Puzzle 2023-03-01
Across
- dividing something for everyone to have
- all money coming into your business
- a person who starts a business of their own mo
- the target set to achieve
- selling a product or service for profit
- the possibility of a loss
- money made from your product or service
Down
- money borrowed and must be paid back
- making people aware
- money that is not spent but set aside for later
- the cost for your business
- someone who buys from a business or service
- all expenses and revenue
13 Clues: making people aware • all expenses and revenue • the target set to achieve • the possibility of a loss • the cost for your business • all money coming into your business • money borrowed and must be paid back • dividing something for everyone to have • selling a product or service for profit • money made from your product or service • someone who buys from a business or service • ...
Marketing mix 2021-10-15
Across
- the number of similat prouducts a buisness offers within a line
- the coordination of all activities required to make a product
- goods and services that are similar to eachother
- the positive gains a customer experiences from a product
- consumer safeyty measures, sucha s safety inspections and packaging, protect products, businesses, a customer from negative outcomes
- refcers to how a product is used
- the number of product variations in a line
Down
- establishing goals for how a product will be marketed
- a distincitve quality of a good or service
- a small pool of the target audience
- what is all the goods and services sold by a business
- a businesses acquisition of various necessary items to make products
- the term for the operating procedures a company will use when developing or providing a product or service
- strength, weaknesses, opportunities and threats
- the total number of product lines a bsuiness has
15 Clues: refcers to how a product is used • a small pool of the target audience • a distincitve quality of a good or service • the number of product variations in a line • strength, weaknesses, opportunities and threats • goods and services that are similar to eachother • the total number of product lines a bsuiness has • establishing goals for how a product will be marketed • ...
About business 2022-09-08
Across
- The total amount of money that an employee is paid on a monthly
- A place where buyers and sellers can gather to exchange
- the amount money given for something
- A person who make a purchase
- A person whose job is to keep and analysis financial account
- To take and use something from someone with the intention of giving back
Down
- Exchange goods or services for other goods or services without using money
- A single act doing something to customer
- Opposite to "Deflation"
- Money in the form of notes and coins
- A person who buy goods or service from a store
- A gift or extra money given to someone as a reward
12 Clues: Opposite to "Deflation" • A person who make a purchase • the amount money given for something • Money in the form of notes and coins • A single act doing something to customer • A person who buy goods or service from a store • A gift or extra money given to someone as a reward • A place where buyers and sellers can gather to exchange • ...
CrossWord 2022-04-16
Across
- How are customers treated by employees?
- Is an overnight package delivered overnight?
- Does a service representative answer you calls quickly?
- Is everything customer asked for provided?
Down
- How well does the company react to unusual situations?
- Is the service performed right every time?
- Is the same level of service provided to each customer each time?
7 Clues: How are customers treated by employees? • Is the service performed right every time? • Is everything customer asked for provided? • Is an overnight package delivered overnight? • How well does the company react to unusual situations? • Does a service representative answer you calls quickly? • Is the same level of service provided to each customer each time?
Cloud Computing 2015-05-20
Across
- an important characteristic of cloud computing, is the ability of hardware or software to continue to function well when it is changed in size or volume to meet a user need.
- first public cloud in 2006
- An open source cloud computing and IaaS platform for enabling private clouds
- According to industry buzz, these small, low-power laptop computers known as _______ may lead to mainstream acceptance of cloud computing
- Cloud ____ is a service provider that offers customers storage or software solutions available via a public network or Internet
- In ____ cloud, an organization might use a public cloud service, such as Amazon's Elastic Compute Cloud (EC2) for general computing but store customer data within its own data center
Down
- An open source cloud computing platform targeted at organizations in the thinking stage of adopting a private cloud services model or evaluating options and alternatives for private cloud solutions.
- collection of servers where application is placed and is accessed via internet
- Service models where required software,Operating system and network is provided
- It is a type of VDI which is handled by a third party.
- A computing service where a service provider makes computing resources and infrastructure management available to the customer as needed, and charges them for specific usage rather than a flat rat
- ____ computing is a type of computing, comparable to grid computing that relies on sharing computing resources rather than having local servers or personal devices to handle applications
- IBM SmartCloud Application Services and Google App Engine are two examples of this service
- Service models where just network is provided
14 Clues: first public cloud in 2006 • Service models where just network is provided • It is a type of VDI which is handled by a third party. • An open source cloud computing and IaaS platform for enabling private clouds • collection of servers where application is placed and is accessed via internet • ...
Customer Service 2015-02-19
5 Clues: required on all calls • customer is calling about • issue belongs to a different • need to check for information • if the customer is not able to understand
Customer Service 2017-01-16
Intro to Marketing 2023-10-19
Across
- ____ management. May include development of new goods/services or improvements
- Amount of money requested or exchanged for a product.
- All functions of a company working together to achieve goals
- Channels
- Planning Actionable plan designed to achieve business goals
- Income earned - expenses incurred
- Activities involved in getting goods/services to customers.
- Customer ___ custoemrs are pleased with a company’s goods and services.
- Activities that satisfy customer demand and makes a profit
Down
- Function that includes Promo events and store design
- specific group of customers whose needs a company will focus on satisfying
- Relationship a customer has with a good, service or company.
- Anything that can be bought or sold.
- Abbreviation for Marketing Information Management
- Function that includes helping customers in a store and product demonstrations
- Employee ___ - Commitment of the employee to the employer.
16 Clues: Channels • Income earned - expenses incurred • Anything that can be bought or sold. • Abbreviation for Marketing Information Management • Function that includes Promo events and store design • Amount of money requested or exchanged for a product. • Employee ___ - Commitment of the employee to the employer. • Activities that satisfy customer demand and makes a profit • ...
Customer Service 2021-10-11
5 Clues: Provide Solutions • Don't pass the buck • Personalize the Conversation • Never make impossible promises • Listen, Acknowledge, Validate & Apologize
Customer Service 2023-01-24
Across
- process of helping tourists by addressing their wants and needs with respect and dignity in a timely manner
- service cannot be stored
Down
- determining what the hospitality operation does on a specific service and what other properties do to improve service quality
- guests need to be present when the service is being performed
- service varies each time
5 Clues: service varies each time • service cannot be stored • guests need to be present when the service is being performed • process of helping tourists by addressing their wants and needs with respect and dignity in a timely manner • determining what the hospitality operation does on a specific service and what other properties do to improve service quality
Customer Service 2024-11-21
EXTREME SPORTS 2021-09-29
Across
- move from one location to another
- virtual communication site
- action of conscience and commitment
- document that confirms a certain fact
- entity that offers a service
- person using a service
Down
- feeling of excitement
- Knowledge about something based on an action
- Set aside a thing or place
- organized model of actions
- Portion of land surrounded by water
- function of providing something to others
- Action or time to have fun
- absence of danger
14 Clues: absence of danger • feeling of excitement • person using a service • Set aside a thing or place • organized model of actions • virtual communication site • Action or time to have fun • entity that offers a service • move from one location to another • Portion of land surrounded by water • document that confirms a certain fact • action of conscience and commitment • ...
Weston 2363 Computing crossword 2021-01-16
Across
- Apple all-in-one
- The ______ is automatic back-up and secure storage
- Service we charge for; data _______
- Gives power to your devices
- Extra-terrestrial premium gameware
Down
- Apple smart speaker
- Anti-virus protection
- Our own computing acc brand
- We save customers money by offering to change their _______
- Our security brand
- A popular operating system
- An animal but also used with computers
- Service to ensure the customer can use straight away
- I hold your laptop
14 Clues: Apple all-in-one • Our security brand • I hold your laptop • Apple smart speaker • Anti-virus protection • A popular operating system • Our own computing acc brand • Gives power to your devices • Extra-terrestrial premium gameware • Service we charge for; data _______ • An animal but also used with computers • The ______ is automatic back-up and secure storage • ...
Colleague Relationships 2024-06-19
Across
- Very quiet place and good services
- Because you give me great services(09/03)
- It was amazing, the staff were incredibly kind and caring, they explained to me everything I need to know on having a my first child bank account, I was very pleased with my experience in metro bank southall and would 100% reccomend everyone to come here!!(25/05)
- Everyday open. Drive through banking(11/03)
- They helped me quickly and solved all the problems.(31/05)
- 5*****(22/05)
- To keep you on your toes(25/05)
- Professional polite staff.(05/03)
Down
- I Really enjoyed the experience however the waiting time was little long(06/06)
- A very good experience(30/05)
- Everyday open. Drive through banking
- I did not have to wait long when I visited Southall/Hayes Metro. Staff were professional and helpful.(27/03)
- Good customer service(15/05)
- All staff were very nice to me and help me to deposit my coin and cash. One of the staff gave me yo yo and sticker. Thank you(03/03)
- Great customer service(18/06)
- Amazing service friendly staff
16 Clues: 5*****(22/05) • Good customer service(15/05) • A very good experience(30/05) • Great customer service(18/06) • Amazing service friendly staff • To keep you on your toes(25/05) • Professional polite staff.(05/03) • Very quiet place and good services • Everyday open. Drive through banking • Because you give me great services(09/03) • Everyday open. Drive through banking(11/03) • ...
Salesforce Basics 2023-08-01
Across
- The process of connecting two or more Salesforce orgs together.
- A Salesforce component for creating reusable sections of functionality.
- Salesforce program where experts answer questions and offer guidance.
- A testing framework for Salesforce applications.
- The process of optimizing and improving Salesforce performance.
- A Salesforce component for creating visual representations of data.
- A programming language used for customizing and extending Salesforce.
- Salesforce's flagship product for Customer Relationship Management (CRM).
- A Salesforce feature that enables automating processes based on defined criteria.
Down
- Salesforce's annual conference where new products and features are announced.
- Salesforce's primary cloud-based platform for customization and development.
- Salesforce technology that allows real-time integration with external systems.
- Salesforce product that helps businesses manage customer support and service interactions.
- The foundation for building applications on the Salesforce platform.
- The concept of ensuring data access is appropriate and controlled in Salesforce.
15 Clues: A testing framework for Salesforce applications. • The process of connecting two or more Salesforce orgs together. • The process of optimizing and improving Salesforce performance. • A Salesforce component for creating visual representations of data. • The foundation for building applications on the Salesforce platform. • ...
approaches 2025-09-08
12 Clues: AIDA stages • The customer • Focus on wants • Buyer concerns • Memorized pitch • The salesperson • After-sales help • Works with buyer • Compare solutions • Act of persuading • Long-term connection • Quick-reaction approach
S.W.O. 2025-11-26
Across
- Pricing: Businesses introduce a low price for their new product or service.
- Date: Date that has been collected by someone else for a different purpose than the current research project.
- Market: Particular group of consumers at which a product or service is aimed.
- The action or process of supplying goods to stores and other businesses that sell to consumers.
Down
- Pricing: When a company strategically prices its products or services based on competitor pricing in your market.
- competition: Relationship between two businesses that offer similar products or services to the same target audience.
- Date: Information collected firsthand by a researcher for a specific purpose directly for the original sources.
- Competition: Businesses offer different products or services that satisfy that same customer need, competing for the same customer dollars.
- Based Pricing: Strategy where a product or service is priced based on the perceived value it offers to the customer, rather than its production cost.
- Plus: Relating to or denoting a method of pricing a service or product in which a fixed profit factor is added to the costs.
10 Clues: Pricing: Businesses introduce a low price for their new product or service. • Market: Particular group of consumers at which a product or service is aimed. • The action or process of supplying goods to stores and other businesses that sell to consumers. • ...
Training 2021-10-06
Across
- Most used platform
- Used to see billing details
- lowest level of ADT services
- Action used to pull account from collection agency
- Monthly service in force
- Used to track inbound calls
- oldest platform used to pull up accounts
- Common billing frequency
- used to indicate rate increase
- Delegation of authority
Down
- Code seen when a contract is early terminated
- Stop pending cancellation
- Number of years in contract
- American District Telegraph
- Central Station
- Used to track payments
- 24/7 monitored service
- displays how long customer has been with ADT
- Codes used to notate calls
- Disposition used to request refund by ach or cc
- personal identification code
- Method, Amount, Date
22 Clues: Central Station • Most used platform • Method, Amount, Date • Used to track payments • 24/7 monitored service • Delegation of authority • Monthly service in force • Common billing frequency • Stop pending cancellation • Codes used to notate calls • Used to see billing details • Number of years in contract • American District Telegraph • Used to track inbound calls • ...
Chapter 5 2023-04-21
Across
- dividing the market by customers’ personal statistics
- dividing the market by the relationships between customers and the good or service
- companies sell to other businesses
- the qualities, such as age, gender, and income, of a specific group of people
- how often a customer buys or uses a good or service
- count of the people living in the country
- the process of dividing a large market into smaller groups
- the specific group of customers at which a company aims its goods and services
- companies sell primarily to consumers
Down
- when a customer will buy a product
- involves dividing a market based on where customers live
- a smaller group of people, families, businesses, or organizations with common characteristics or needs
- dividing the market by lifestyle choices
- the detailed description of target market customers based on demographic, geographic, psychographic, and behavioral information
- the entire large market of potential customers with no segmentation
15 Clues: when a customer will buy a product • companies sell to other businesses • companies sell primarily to consumers • dividing the market by lifestyle choices • count of the people living in the country • how often a customer buys or uses a good or service • dividing the market by customers’ personal statistics • involves dividing a market based on where customers live • ...
Strategic Cost Management -crossword Puzzle 2024-04-19
Across
- framework for analyzing a company's activities and how they create value for the customer
- costs associated with non-value-adding activities
- decision-making approach that considers only the relevant costs
- continuous improvement philosophy focused on eliminating waste
- whether to make or buy a product or service
- the life cycle costs of a product, from development to disposal
- costing method that focuses on the relationship between volume and cost
- strategic position achieved through low costs
Down
- transfer prices between different parts of an organization tu
- targeted cost for a product or service
- the factors that drive costs within an organization
- process of identifying, accumulating, measuring, analyzing, and reporting cost information
- products or services to minimize costs while maintaining quality
- financial goals and tracking variances to measure performance
- method for evaluating the profitability of different products or customer segments
15 Clues: targeted cost for a product or service • whether to make or buy a product or service • strategic position achieved through low costs • costs associated with non-value-adding activities • the factors that drive costs within an organization • transfer prices between different parts of an organization tu • financial goals and tracking variances to measure performance • ...
About business 2022-09-08
Across
- The total amount of money that an employee is paid on a monthly
- A place where buyers and sellers can gather to exchange
- the amount money given for something
- A person who make a purchase
- A person whose job is to keep and analysis financial account
- To take and use something from someone with the intention of giving back
Down
- Exchange goods or services for other goods or services without using money
- A single act doing something to customer
- Opposite to "Deflation"
- Money in the form of notes and coins
- A person who buy goods or service from a store
- A gift or extra money given to someone as a reward
12 Clues: Opposite to "Deflation" • A person who make a purchase • the amount money given for something • Money in the form of notes and coins • A single act doing something to customer • A person who buy goods or service from a store • A gift or extra money given to someone as a reward • A place where buyers and sellers can gather to exchange • ...
Service Experience Co-Creation 2025-03-11
Across
- Evaluating if enough resources, staff, or expertise are available
- Visual map outlining the steps a customer takes
- A contact point between an enterprise and its customers
- Process of maintaining customer satisfaction and loyalty
- Overall experience from initial contact to final purchase
- Make a lasting customer imprint
- Interaction that builds strong relationships with customers
Down
- Analyzing if a project aligns with existing regulations and laws
- Tracking satisfaction after service or sale completion
- Data focuses on descriptive variables that cannot be measured or assigned a numeric value
- Provide products and resources
- Customer's recommendation of a brand to others
12 Clues: Provide products and resources • Make a lasting customer imprint • Customer's recommendation of a brand to others • Visual map outlining the steps a customer takes • Tracking satisfaction after service or sale completion • A contact point between an enterprise and its customers • Process of maintaining customer satisfaction and loyalty • ...
Service Management as a Practice 2016-09-10
Across
- How the service is delivered
- The person who is held accountable
- Any resource or capability of a service provider
- An IT service provider that is part of a different organization from its customer
- Optional finance activity
Down
- What the service does
- Any person who has an interest in an IT service
- Responsible for the operational management of a process
- A structured set of activities designed to accomplish a specific objective
- Rules that govern a process
10 Clues: What the service does • Optional finance activity • Rules that govern a process • How the service is delivered • The person who is held accountable • Any person who has an interest in an IT service • Any resource or capability of a service provider • Responsible for the operational management of a process • ...
Daisy Customer Relations Crossword Puzzle 2021-05-09
13 Clues: Considerate • Showing Care • Best Behavior • Polite Request • Desired Result • Exchange of Goods • Perform an Action • Friendly Greeting • Provide Assistance • To Count on Someone • Another Word For Patron • Nice Reply After Service • To Hear and Pay Attention
EBS Learning Journey @ Jewel 2022-10-05
Across
- a container or wrapping to present information, protect and contain a product is called _______.
- an example of support services a business can provide for customers who want to call to ask a question, communicate a concern or problem that needs an immediate response is a customer service _______.
- when conducting a business investigation, we should always acknowledge the sources of information we use that were found online by including _______.
- _______ tourists stop at a particular country to break a long flight and usually stay for a short period of one or two nights.
- a _______ market is a group of customers with similar needs and wants that a business chooses to serve.
- _______ make businesses think of ways to improve the way their business activities are carried out and create new customer experiences to attract customers.
- _______ selling involves interpersonal communication with potential customers.
- _______ customer service is a service that exceeds the expectations of a customer and can make a huge impact to the customer’s satisfaction.
Down
- a hotel concierge informing a hotel guest the opening hours of a nearby tourist attraction is an example of _______ communication.
- two businesses who sell the same or similar goods and services are direct _______.
- someone who conducts a survey is an interviewer. someone who replies to a survey is a _______.
- the first step of conducting a market survey is to decide on the _______ of the market survey.
- _______ refers to the amount of money a business pays to buy or produce its products.
- the 4ps of marketing refers to product, place, _______, and promotion.
- a business is an organisation that meets the _______ and wants of customers.
- Changi Rewards is a _______ rewards programme that rewards customers who frequently shop and dine at Changi Airport and Jewel Changi Airport. Changi Rewards members enjoy special discounts and can earn points that can be exchanged for gifts.
16 Clues: the 4ps of marketing refers to product, place, _______, and promotion. • a business is an organisation that meets the _______ and wants of customers. • _______ selling involves interpersonal communication with potential customers. • two businesses who sell the same or similar goods and services are direct _______. • ...
Know your Customer 2025-03-11
Across
- The specific group of people most likely to buy a business’s product or service
- A visual tool used by entrepreneurs to understand customer emotions, needs, and behaviors
- The ongoing efforts entrepreneurs make to establish trust and loyalty with customers
- Data collected firsthand by entrepreneurs to validate business ideas
- The process of collecting data to understand consumer needs and industry trends
- Information collected from existing sources to analyze market conditions
- A legal protection that prevents others from using a business’s unique name, logo, or slogan
Down
- The specific group of people most likely to buy a business’s product or service
- A symbol or design that represents a business and helps establish brand identity
- The simplest version of a product that allows a business to test an idea before full development
- The person who ultimately benefits from a business’s product or service
- The process of collecting data to understand consumer needs and industry trends
- The strategies businesses use to attract, communicate with, and retain customers
- The presence of other businesses offering similar products or services in the same market
- The process of creating a unique identity for a business to differentiate it from competitors
- A legal right that grants ownership of original creative work preventing unauthorized use
- The means through which a product or service reaches the customer
- A short, catchy phrase that communicates a company’s brand message
18 Clues: The means through which a product or service reaches the customer • A short, catchy phrase that communicates a company’s brand message • Data collected firsthand by entrepreneurs to validate business ideas • The person who ultimately benefits from a business’s product or service • Information collected from existing sources to analyze market conditions • ...
Revenue Cycle Week 2018-08-13
Across
- What department schedules patient testing
- Who answers incoming calls to the hospital
- Who is the Revenue Cycle Vice President
- Who is the Revenue Cycle Director
- What department sends claims
- What team review the accounts for appropriate charges
- Who would add ICD10 codes to accounts
- What department uses Patient Secure
- What department handles medical charts
- Who is the Patient Access Diagnostic Manager
- Who is the Medical Records Director
Down
- What system do we use
- Who is the Patient Access Treatment Manager
- What department works payer denials
- Who is the Coding Manager
- Who do we all serve
- Who is the Insurance Manager
- Who is the Customer Service Manager
- Who draws the patient's blood
19 Clues: Who do we all serve • What system do we use • Who is the Coding Manager • What department sends claims • Who is the Insurance Manager • Who draws the patient's blood • Who is the Revenue Cycle Director • What department works payer denials • What department uses Patient Secure • Who is the Customer Service Manager • Who is the Medical Records Director • ...
Cross words puzzle (Marketing) 2024-10-07
Across
- findings the critical benefits that consumer want
- cost efficient and increases competitiveness and profitability
- it when the company regularly contacts its customer for feedback
- focus allows for prediction of market prices and foresee trends
- it when salesperson contacts customers after sales ensure that the customer is satisfied
- large enough to be profitable and worth pursuing
- diving the market and groupings individuals into distinct groups based their common
- created in the minds of customers
- it happens when a salesperson encourages customers who bought the product to contact
- locating something relevant to people that rivals have not utilized
- putting two comparable goods in the same product class
- the feeling of regret that customers get when cost of a product is not worth
- it when company continuously interacts with its customers to improve overall performance
Down
- narrowing the market scope to a manageble group to establish and build quality
- how customer view a companys entire personality
- for overcoming negative reputation or reacting to complaints
- the way consumers define and perceive the attributes of the product
- when customer frequently purchase a trusted brand
- it is when a salesperson approach a customer to sell the product or service
- a specific measure in terms of size purchasing power
- proposition the full position of a product in the market
- can be reached and served effectively
- altering the identification of a company
- include elements directly connected to consumer purchase
24 Clues: created in the minds of customers • can be reached and served effectively • altering the identification of a company • how customer view a companys entire personality • large enough to be profitable and worth pursuing • findings the critical benefits that consumer want • when customer frequently purchase a trusted brand • ...
Customer Service Week Crossword Puzzle 2016-09-25
Across
- What does GHRN stand for?
- What does CE stand for?
- What survey that is sent by email?
- As an Allstate Employee we are called to Be a _____ for good!
- Our goal is to handle claims fast, _____, and easy.
- At Allstate we give the Good _____ Promise!
- To get an NSS what should we ask for?
Down
- What is 0-3, 0-7, 0-15, and 0-21?
- What is the name of the Mayhem guy?
- As a company we follow the Claims ________.
- What does CRT stand for?
- Our goal is to make the agent a ______
- How long has the CAT Team existed?
- In subrogation if we are able to get our money back we give the insured their _________.
14 Clues: What does CE stand for? • What does CRT stand for? • What does GHRN stand for? • What is 0-3, 0-7, 0-15, and 0-21? • How long has the CAT Team existed? • What survey that is sent by email? • What is the name of the Mayhem guy? • To get an NSS what should we ask for? • Our goal is to make the agent a ______ • As a company we follow the Claims ________. • ...
CUSTOMER SERVICE WEEK DAY 3 2024-10-08
Across
- WHAT DIVISION OF USIC DOES DENISE NASON WORK FOR
- WHAT IS DISTRICT 123
- WHAT UTILITY DO WE HAVE A SCREENING NUMBER FOR THAT WE CAN GIVE TO A HOMEOWNER OR A CONTRACTOR
- WHAT IS IT CALLED WHEN A HIT OCCURS TO A UTILITY LINE
- WE DO THESE CHECKS TO MAKE SURE THE LOCATORS ARE OKAY 24 HOURS A DAY
- WHAT IS PROPOSED CONSTRUCTION MARKED IN
- WHAT COLOR IS ELECTRIC MARKED IN
Down
- WHO TAKES A CHARTER DAMAGE
- WHAT PROGRAM HAS COUNTIES TIED TO IT TO DETERMINE HOW WE ROUTE TICKETS IN TICKET PRO
- WHAT IS A BIG UTILITY THAT WE LOST THIS YEAR IN THE FIELD
- WHAT IS BUSY SEASON CALLED IN DISPATCH
- CONTRACTORS ARE ASKED TO ______ IN SOME STATES SO THAT THE LOCATOR KNOWS WHERE THE EXCAVATION WILL BE DONE
- WHO CAN TELL THE CONTRACTOR OR HOMEOWNER HOW CLOSE TO THE LINES THEY CAN DIG
- ON THIS TAB OF TICKET PRO YOU CAN FIND AN EMPLOYEE ID NUMBER
14 Clues: WHAT IS DISTRICT 123 • WHO TAKES A CHARTER DAMAGE • WHAT COLOR IS ELECTRIC MARKED IN • WHAT IS BUSY SEASON CALLED IN DISPATCH • WHAT IS PROPOSED CONSTRUCTION MARKED IN • WHAT DIVISION OF USIC DOES DENISE NASON WORK FOR • WHAT IS IT CALLED WHEN A HIT OCCURS TO A UTILITY LINE • WHAT IS A BIG UTILITY THAT WE LOST THIS YEAR IN THE FIELD • ...
Customer Service Week - Crossword Conundrum 2023-09-21
Across
- Violation of code of conduct
- A statutory requirement ensuring a minimum pension level for certain UK pension schemes(acronym)
- A measure of the degree to which customers trust a brand
- The practice of taking responsibility for customer issues
- The act of acknowledging and addressing a customer's concerns
- A tool to measure customer advocacy, understand customers level of satisfaction & the likelihood of them proactively talking positively about experiences of dealing with us(acronym)
- Regulation gives the scheme the legal certainty of what they should provide to whom, and when
- We should always work towards improving Customer ______
Down
- Not everyone is able to identify me. Imight be small or big. But when I arrive, you will have to analyze the whole case history to deal with me
- A method of delivering quick responses to customer inquiries
- A type of pension plan common in the UK, where payments are made by both employees and employers
- Get it _____ the first time
- The ability to understand and share the feelings of a customer
- The act of showing appreciation for a customer's business
14 Clues: Get it _____ the first time • Violation of code of conduct • We should always work towards improving Customer ______ • A measure of the degree to which customers trust a brand • The act of showing appreciation for a customer's business • The practice of taking responsibility for customer issues • A method of delivering quick responses to customer inquiries • ...
Customer Service at the Hotline 2023-09-27
Across
- The reporter has the burden for providing information that meets screening _____
- The reporter should always feel _____
- The screener should follow-up to provide and _____ information
- The reporter should always feel _____
- The screener should avoid making _____ conclusions
- The screener should be highly _____ to the reporter
- The screener should assist the reporter with sharing _____ and necessary information
- The screener should be _____
Down
- Screening decisions should be _____ criteria based
- The interview should be conducted in a _____ way
- The screener should be well-_____ and precise when providing information
- The reporter should always feel as if they have been treated with _____
- The screener should focus on information that must be _____ to make decisions
- The screener should make _____ and highly focused screening decisions
- The reporter should be viewed as the _____ source of information
15 Clues: The screener should be _____ • The reporter should always feel _____ • The reporter should always feel _____ • The interview should be conducted in a _____ way • Screening decisions should be _____ criteria based • The screener should avoid making _____ conclusions • The screener should be highly _____ to the reporter • ...
Service Management as a Practice 2016-09-10
Across
- How the service is delivered
- An IT service provider that is part of a different organization from its customer
- The person who is held accountable
- Optional finance activity
- Rules that govern a process
Down
- A structured set of activities designed to accomplish a specific objective
- Any person who has an interest in an IT service
- Any resource or capability of a service provider
- Responsible for the operational management of a process
- What the service does
10 Clues: What the service does • Optional finance activity • Rules that govern a process • How the service is delivered • The person who is held accountable • Any person who has an interest in an IT service • Any resource or capability of a service provider • Responsible for the operational management of a process • ...
Service Management as a Practice 2016-09-18
Across
- Optional finance activity
- An IT service provider that is part of a different organization from its customer
- A structured set of activities designed to accomplish a specific objective
- What the service does
- The person who is held accountable
Down
- Rules that govern a process
- Responsible for the operational management of a process
- Any person who has an interest in an IT service
- How the service is delivered
- Any resource or capability of a service provider
10 Clues: What the service does • Optional finance activity • Rules that govern a process • How the service is delivered • The person who is held accountable • Any person who has an interest in an IT service • Any resource or capability of a service provider • Responsible for the operational management of a process • ...
February Fun 2025-01-21
Across
- What system should I look at everyday to ensure I am not missing any customer documents?
- What is the last name of our ADA Coordinator?
- Where would you send an e-mail if you have a benefits question?
- What system is used to opt a customer out for marketing?
- What type of account does Reg E not apply?
- What Banknotes section will you find the up to date PnP?
- What program requires a password change every 30 days?
Down
- A customer may call using this service if they are hearing impaired.
- What is the birthstone for February?
- What is the new Customer Relationship Management tool coming soon?
- What regulation is the Truth In Savings Act?
- What is the first name of our CRA Officer?
- W-8BEN must be completed when you receive this
- It is not necessary to capture the SSN when creating this type of profile.
14 Clues: What is the birthstone for February? • What is the first name of our CRA Officer? • What type of account does Reg E not apply? • What regulation is the Truth In Savings Act? • What is the last name of our ADA Coordinator? • W-8BEN must be completed when you receive this • What program requires a password change every 30 days? • ...
GPL Crossword 2014-10-08
Across
- customer is eligible for a refinance option, calling in to inquire on process
- The loan is approved and waiting on the customer to sign
- Pre Application, no account in Admin
- customer calls in, agent unable to hear
- fifth business day before 5:30pm ET
- To reissue funds to bank account we have to wait 3 banking business day for
- cust reapplying for a new loan and there is a balance still owed on previous loan
- The customer has signed the loan agreement on a current or past loan
- cci adv “I have not received my funds”
- customer emails in asking "Why am I declined" customer lives in the state of Vermont
- Email sent to cust containing a 6 digit number required for application process
- verification document(s) fail/pass
- Post Funding, account holder has paid off first and taken additional loan(s)
- Customer makes payment above scheduled amount
- Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
- Agent is required to advise customer “can negatively effect future loans with GPL”
- Payment required based on loan terms and agreement
- cci adv “ I am in the process of filing for bankruptcy”
- Application stuck and cannot give a result
- verification document(s) has been received
- cci adv “I need to make pymnt arrangements” acct is pastdue
- required to utilize this comment class when a system generated note is recorded
Down
- loan is unsecured and is paid back in equal payments at fixed intervals
- Date of Birth or Phone Number
- Process of removing the bbf to allow deposit/withdraw from customers account
- "I think your interest is to high"
- cx has expressed concern wrong information is being reported to credit bureaus
- cci adv “ Did you receive my documents?”
- Social Security Card, Drivers License, Bank Statement, Proof of Income
- California customers are not eligible for these type of payments
- Customer pays the total balance
- Customer does not have an outstanding balance
- Pre funding, account holder has not received first loan
- System generated feature, not always offered for more funds
- “Ive had to call back three times today to get this issue resolved”
- part of a scheduled payment
- The customer has made changes to the application
- Cust must make arrangements by 5:00p ET, one business day prior to due date
- customer unable to reset password
- 3 banking business days, $30 fee, Account Service contacts
- Refer to Article 4 for the correct process and handle situations
- customer is need of changing Employer information
- "Thank you for calling Great Plains Lending"
- APR is broken down in order for customers to pay in full early
- used by Verification and Fraud agents
- Customer is eligible to reapply in 24 hours or 3 bank business days
- Application can be edited by the customer
47 Clues: part of a scheduled payment • Date of Birth or Phone Number • Customer pays the total balance • customer unable to reset password • "I think your interest is to high" • verification document(s) fail/pass • fifth business day before 5:30pm ET • Pre Application, no account in Admin • used by Verification and Fraud agents • cci adv “I have not received my funds” • ...
AES Customer Service week 2021-09-10
Across
- When disconnecting service at the meter, what does the technician utilize to stop the electrical current?
- Who process our mail-in payments?
- The average heart size?
- How many hearts does an earthworm have?
- How many hearts does an octopus have?
- What month was AES Indiana founded?
Down
- When an account is final, how many days does the customer have to pay the balance before the account is placed into collections?
- If a customer requests to cancel their APL on their account, who do they contact?
- What 3rd party vendor do we utilize to complete automated collection outbound calls?
- What mammal has the largest heart?
10 Clues: The average heart size? • Who process our mail-in payments? • What mammal has the largest heart? • What month was AES Indiana founded? • How many hearts does an octopus have? • How many hearts does an earthworm have? • If a customer requests to cancel their APL on their account, who do they contact? • ...
5 Diamond Customer Service 2022-10-13
Across
- The trait of understanding others' concerns.
- Using good ________ is important. Say please and thank you often.
- Your ________ should be clear and professional (avoid slang).
- If we don't provide 5 Diamond Customer ________ the customer will find someone else to do so.
Down
- A good practice is to underpromise and _______.
- This should look professional and be appropriate for your position.
- Be a proactive employee who ________ contact with customers instead of waiting for them.
- What you should be ready to provide both customers and coworkers as needed.
- You must have a good ________ of the bank's product and services in order to deliver the best service.
- The underlying basis of your words and actions.
10 Clues: The trait of understanding others' concerns. • A good practice is to underpromise and _______. • The underlying basis of your words and actions. • Your ________ should be clear and professional (avoid slang). • Using good ________ is important. Say please and thank you often. • This should look professional and be appropriate for your position. • ...
Customer Service Week Puzzle 2023-10-05
Across
- Personnel who check passengers and luggage before boarding.
- Area where passengers register and receive their boarding passes.
- Exclusive area for premium passengers to relax before their flight.
- Where passengers inquire about missing luggage.
- Time Time when passengers are allowed to enter the plane.
Down
- Ensuring passengers' needs and inquiries are met.
- Agent Personnel who assist passengers at the airport.
- Process of confirming a passenger's presence on a flight.
- Designated area where passengers board the plane.
- Movies and music provided during the flight.
- Person who assists passengers during a flight.
- Area where passengers collect their luggage after the flight.
12 Clues: Movies and music provided during the flight. • Person who assists passengers during a flight. • Where passengers inquire about missing luggage. • Ensuring passengers' needs and inquiries are met. • Designated area where passengers board the plane. • Agent Personnel who assist passengers at the airport. • Process of confirming a passenger's presence on a flight. • ...
Customer Service Ch 1 2020-02-19
Across
- this type of restaurant provides table service, moderately priced food, and an informal atmosphere
- The trained staff member who helps customers select a wine
- This type of foodservice operation encompasses schools, employee cafeterias, and prison kitchens.
- this managerial skill identifies and implements goals and strategies
Down
- A high-quality customer system should be bulit on a set of standards, processes, and ______
- The attitudes, beliefs, and characteristics of a group of people.
- a tool that managers use to improve employee performance
- The feelings that a customer takes with them after leaving a restaurant
- This type of foodservice operation is open to the public to make a profit
- the area of the restaurant that customers experience first
10 Clues: a tool that managers use to improve employee performance • The trained staff member who helps customers select a wine • the area of the restaurant that customers experience first • The attitudes, beliefs, and characteristics of a group of people. • this managerial skill identifies and implements goals and strategies • ...
ECOLAB Trivia Crossword Puzzle 2021-10-29
Across
- Service Restaurants Our Greensboro site proudly supports several Ecolab divisions with one of the largest being QSR. What does QSR stand for?
- Ecolab products and services are used in over 3 ________________ (how many?) customer locations around the world
- United CLEAN MATTERS is the adopted slogan of this global Soccer Club and Ecolab partner
- Johnson Ecolab's spokesperson for Ecolab Science Certified program?
- Ecolab's portfolio was enriched in 1994 by this North Carolina company acquisition that focused on a quick service (fast food) customer base: _________ Chemical Company
- What does the "S" stand for in SBO?
- TPM stands for Total __________________ Maintenance
- Ecolab's largest global customer
Down
- Ecolab _________________ Certified is Ecolab's trademarked program to show our commitment to scientifically clean confidence in hotels, restaurants, and stores.
- November 12th is World ____________ Day
- It Matters Ecolab's Tagline: ____________ _____ _____________
- A word meaning "Go to the place" and part of our TPM culture
- Ecolab's corporate headquarters are located in this US state
- Acronym for the annual working document that Ecolab uses to set corporate direction for Objectives, Goals, Strategies and Measures
- Round out the four (4 ) pillars of Ecolab's impact through our work: Water, _________, Health, and Climate
15 Clues: Ecolab's largest global customer • What does the "S" stand for in SBO? • November 12th is World ____________ Day • TPM stands for Total __________________ Maintenance • A word meaning "Go to the place" and part of our TPM culture • Ecolab's corporate headquarters are located in this US state • It Matters Ecolab's Tagline: ____________ _____ _____________ • ...
Level 1 - General Crossword - Corrsepondence - Notifications 2019-04-18
Across
- Notification type when creating a float meter request.
- ________ is a CMP program available to customers who qualify for LIHEAP during the current program year, have CMP/SOP arrears of $500 or more with at least $.01 in the > 60 days aging bucket and have not participated in the program before.qualify for LIHEAP during the current program year, have CMP/SOP arrears of $500 or more with at least $.01 in the > 60 days aging bucket and have not participated in the program before.
- Notification created when a customer or contractor is performing work near the service line, CMP will ensure that a service is safe to work around when requested.
- Most letters issued to customers can be located in this work center.
- federally funded program run by local community action program that provides grant money to help low-income homeowners and renters pay for heating costs.
- Any limb/trunk over 3 inches in diameter.
- Details regarding special programs appear here.
- A program is for customers where life-sustaining equipment is in use or other special need exists within the household.
Down
- _________ letter is a preapproved letter template that can be sent to customers without supervisor approval.
- Designated third party (e.g. relative, landlord, clergyman, etc.) to receive calls and/or disconnection notices concerning their CMP account(s).
- Location additional notes regarding the status of a job may be located in a notification.
- Used to contact customers that would like to be notified of routine maintenance along public roads bordering their property, service drops, or easements.
- Scripts that are available as a tool to assist with specific types of calls; such as when a customer has a disconnection notice or is inquiring about SimplePay.
- A situation where a customer or member of a customer’s household has a medical emergency such that a lack of utility service would pose a serious risk of harm to that individual.
- SAP based system that allows for the modification of notifications.
- Any limb/trunk under 3 inches in diameter.
- ________ letters are automatically sent through SmartCare.
- Most correspondence is automatically sent through SmartCare __________.
- CMP’s Low Income Assistance Plan funded by CMP rate payers.
19 Clues: Any limb/trunk over 3 inches in diameter. • Any limb/trunk under 3 inches in diameter. • Details regarding special programs appear here. • Notification type when creating a float meter request. • ________ letters are automatically sent through SmartCare. • CMP’s Low Income Assistance Plan funded by CMP rate payers. • ...
Integra Crossword B 2023-04-04
Across
- The bake removes moisture before storage or shipment.
- Included in shipment that reference ship to customer, customer P.O. #, internal S.O., routing instructions, shiip to and bill to addresses, and product description and quality.
- Material supplied by the customer.
- Foundational document provided by the customer that defines the projects requirements.
- A test or series of tests used to determine the sum of external influences affecting the structural, mechanical, and functional integrity of any given package or assembly.
- A very stringent, exactly defined military specification that defines the test method and defect criteria for assembly of IC's.
- Changes in the scope of work.
- Notes provided to the Shipping Department indicating specific instructions from the customer pertaining to how the devices should be shipped.
- An individual integrated circuit or discrete device.
- A notch or dot on a device that means how to insert the device in the socket.
- The objective of this test is to determine the ability of the package to withstand rapid changes of temperature within an air environment.
Down
- The purpose of this test is to measure bond strength.
- A problem occurs in the process of testing a device Lot, which prevents the completion of the lot testing, or if an unexpected fail rate of greater than 10% occurs.
- If a revised customer specification, SOW or document is received, customer service will verify if review by configuration management is required.
- A set of step-by-step instructions complied by Integra to help employees carry out complex routine operations.
- The duration from the start of the new load to the start of the next new load.
- Devices that no longer meet the customer's or manufacturer's physical requirements.
- A method of packing devices prior to shipment.
18 Clues: Changes in the scope of work. • Material supplied by the customer. • A method of packing devices prior to shipment. • An individual integrated circuit or discrete device. • The bake removes moisture before storage or shipment. • The purpose of this test is to measure bond strength. • A notch or dot on a device that means how to insert the device in the socket. • ...
marketing management 2024-01-27
Across
- Monitoring online platforms not indexed by traditional search engines for brand mentions and threats.
- Individuals recognized as authorities in a particular industry or niche, often leveraged in influencer marketing.
- Comparing two versions to optimize performance.
- Detailed representation of a target customer.
- The stages a lead passes through in the sales process, from awareness to conversion.
- Social media activity that occurs privately, such as sharing content via messaging apps.
- Any interaction a customer has with a brand, from website visits to social media engagement.
- Leveraging messaging apps for marketing purposes, often through chatbots or direct communication.
- Short-lived content, often disappearing after a set time, used on platforms like Snapchat and Instagram Stories.
- Content created by users, such as reviews, testimonials, or social media posts, to promote a brand.
- The percentage of customers who stop using a product or service within a given period.
- A marketing strategy that rewards customers for repeat business or brand loyalty.
- Magnet Incentive or offer designed to attract potential customers and capture their contact information.
- Messages sent to users' devices, often from apps or websites, to deliver updates or promotions.
- Tailoring marketing strategies to specific buyer personas, representing idealized customer segments.
- Using neuroscience principles to understand and influence consumer behavior.
- Introducing a new product under an existing brand to leverage its recognition and equity.
- A link from another website to your site, positively impacting SEO and credibility.
- Advertising on Connected TV platforms to reach audiences through streaming services.
- Attracting customers through content marketing, SEO, and social media, fostering engagement.
- Attention, Interest, Desire, Action - a model outlining the stages a consumer goes through in the buying process.
- Using tools to analyze opinions and emotions expressed in online content about a brand or product.
- Dividing data into specific groups for targeted marketing, improving relevance and effectiveness.
- Evaluating the impact of different marketing touchpoints on customer actions or conversions.
- The cost of 1,000 impressions in advertising.
- A loyal customer who actively promotes and defends a brand, often voluntarily.
Down
- Timeless and valuable content that remains relevant over an extended period.
- Seamless customer experience across channels.
- Characteristics of a population or market segment.
- A performance-based marketing strategy where affiliates earn a commission for driving traffic or sales to a brand.
- A phenomenon where users promote a product or service to others, creating a self-sustaining viral effect.
- The rate at which customers stop using a product or service.
- Creating a buzz or excitement around a product or brand through word-of-mouth and unconventional tactics.
- Unique Selling Proposition highlights product distinctiveness.
- Visual representation indicating the areas of a webpage where users interact the most.
- Overloading content with keywords to manipulate search engine rankings, now discouraged by search engines.
- Brand A brand challenging the status quo in its industry, often through innovative marketing strategies.
- ontent or elements on a webpage that are visible without scrolling, considered prime real estate.
- Customer Relationship Management for customer interaction.
- Advertisements designed to match the platform's natural content, providing a seamless user experience.
- Visitors who come to a website through unpaid search engine results.
- A series of automated, scheduled emails sent to leads or customers over time to nurture and engage.
- Using multiple channels, such as social media, email, and offline methods, for marketing campaigns.
- Content that engages and involves the audience, encouraging participation rather than passive consumption.
- The stages a customer goes through, from awareness to loyalty, mapped for targeted marketing.
- Targeting a specialized market segment.
- The number of times an advertisement is viewed by users.
47 Clues: Targeting a specialized market segment. • Seamless customer experience across channels. • Detailed representation of a target customer. • The cost of 1,000 impressions in advertising. • Comparing two versions to optimize performance. • Characteristics of a population or market segment. • The number of times an advertisement is viewed by users. • ...
Billing Terms 2025-02-19
Across
- The type of product we manufacture for a customer
- A document sent to a customer service rep by the customer to initiate an order
- It will be added to an invoice if we have no resale certificate on file
- A cost added to an invoice when an order marked PPD/CHG
- Ordering system our company uses
Down
- A document created to bill a customer for envelopes ordered
- Largest Envelope Manufacturer in the United States
- The main form a communication we use (not the phone)
- Negative amount invoice
- Delivery method of an invoice
- A document received from shipping department after an order ships
11 Clues: Negative amount invoice • Delivery method of an invoice • Ordering system our company uses • The type of product we manufacture for a customer • Largest Envelope Manufacturer in the United States • The main form a communication we use (not the phone) • A cost added to an invoice when an order marked PPD/CHG • A document created to bill a customer for envelopes ordered • ...
U8 Make Sales and Get Paid 2023-04-19
Across
- Settling a problem or disagreement by each side giving up part of what it wants.
- A signed record of a sale with a detailed description of what the customer has ordered and agreed to pay.
- A reason or explanation a customer gives for not buying.
- The list of customers that a business serves.
- The process of informing customers about the value, usefulness, or desirability of a product and giving them an opportunity to buy it.
- Letter of support stating your abilities, skills, and trustworthiness.
- A statement made by a customer that endorses or recommends a certain product and/or business.
- How a business interacts with customers and takes care of their needs.
Down
- To talk over a problem or business deal in order to reach an agreement or arrive at a solution.
- An itemized statement showing goods and services received by the customer and the balance due.
- A potential customer or client.
- The point in a sales presentation when the buyer and seller come to an agreement about a financial transaction.
- The transaction that occurs when a good or service is traded for money or some other form of payment.
- A meeting with a customer where a salesperson provides detailed information about his or her product with the goal of making a sale.
- An itemized statement showing what the customer purchased and how much was paid.
15 Clues: A potential customer or client. • The list of customers that a business serves. • A reason or explanation a customer gives for not buying. • Letter of support stating your abilities, skills, and trustworthiness. • How a business interacts with customers and takes care of their needs. • ...
API Customer Service Quiz 2013-05-13
Across
- How many holds can a fuel card user have per year?
- - API dining program provider
- Who do we lodge Home Shopping enquiries to?
- Acronym for corporate members.
- New voucher (5% off)
Down
- - API Travel is based in?
- What we provide to our members.
- Where is NSW office located?
- - We can provide tickets to Port Adelaide home games.
- Where is the WA office located?
10 Clues: New voucher (5% off) • - API Travel is based in? • Where is NSW office located? • - API dining program provider • Acronym for corporate members. • What we provide to our members. • Where is the WA office located? • Who do we lodge Home Shopping enquiries to? • How many holds can a fuel card user have per year? • - We can provide tickets to Port Adelaide home games.
Customer Service - Angry Customers 2020-11-10
Across
- A sales associate has to follow store ______.
- It is important to stay ______ when talking to an angry customer.
- To bring something back is to ______ it.
- Cherice does not want to make a _______.
- To say you are sorry is to ______.
Down
- Always listen carefully to a customer who has a _______.
- Something you give to another person is a ______.
- Something for sale at a very low price is a _______.
- I think we can _______ this situation.
- One fabric used to make jackets is ______.
10 Clues: To say you are sorry is to ______. • I think we can _______ this situation. • To bring something back is to ______ it. • Cherice does not want to make a _______. • One fabric used to make jackets is ______. • A sales associate has to follow store ______. • Something you give to another person is a ______. • Something for sale at a very low price is a _______. • ...
Helwig Carbon Customer Service 2021-09-16
Across
- Letters and numbers to identify a brush
- Document that shows price and lead time
- Insulation over the shunt wires
- This has a fourteen digit part number
Down
- BPK device to measure damage risk to motors
- Our order management system
- H27 is an example of this
- Wire(s) that connect the brush to the terminal
- Our primary domestic parcel carrier company
- When a customer asks when their order will ship
10 Clues: H27 is an example of this • Our order management system • Insulation over the shunt wires • This has a fourteen digit part number • Letters and numbers to identify a brush • Document that shows price and lead time • BPK device to measure damage risk to motors • Our primary domestic parcel carrier company • Wire(s) that connect the brush to the terminal • ...
Customer Service Week CMS 2021-10-05
Across
- What does CMS stand for?
- Ask __ to find out what customers want.
- Customer Service is about the way we ___ our customers.
- We want our customers to have a __ customer experience.
- This is where we go to process a payment.
Down
- What is another word for the Dealer's customer?
- What does DSB standfor?
- This is something we have to do after every phone call.
- What is the name of the system we use to look up accounts?
- Who handles Dealer's collections for CMS?
10 Clues: What does DSB standfor? • What does CMS stand for? • Ask __ to find out what customers want. • Who handles Dealer's collections for CMS? • This is where we go to process a payment. • What is another word for the Dealer's customer? • This is something we have to do after every phone call. • Customer Service is about the way we ___ our customers. • ...
Customer Service Ch 3 2020-02-19
Across
- emergency plans should be kept ________ because customers will be under stress
- sound levels are measured this way
- What type of recipe describes the methods rquired for correctly producing individual menu items?
- What standards includes lighting and temperature settings in a dining room?
- "foot-candles" are used to measure _______ levels.
Down
- This is an "audit" that examines different potential threats to customers
- what kind of care would a prudent person use in different situations?
- reviewing a person's background is part of what process?
- Buildings, furnishings, and equipment make up a restaurant's _______.
- the acronym that means "heating, ventilation, and air-conditioning."
10 Clues: sound levels are measured this way • "foot-candles" are used to measure _______ levels. • reviewing a person's background is part of what process? • the acronym that means "heating, ventilation, and air-conditioning." • what kind of care would a prudent person use in different situations? • Buildings, furnishings, and equipment make up a restaurant's _______. • ...
Customer Service Week 2023 2023-03-24
Across
- Austin-based festival started in 1986
- Collection of structured info
- Process used by DHCP
- Class D IPs are reserved for ____
- 19th century lighting structure found only in Austin today
Down
- Process used to build and design software
- Austin native musical performer
- ____ Control Protocol
- Iterative style of project management
- Scripting language named british comedy troupe
10 Clues: Process used by DHCP • ____ Control Protocol • Collection of structured info • Austin native musical performer • Class D IPs are reserved for ____ • Austin-based festival started in 1986 • Iterative style of project management • Process used to build and design software • Scripting language named british comedy troupe • ...
BPW Customer Service Week 2023-09-19
Across
- Become involved or interested in
- UARL
- All hands on deck to achieve goals
- Paid twice a year
- Courage, Collaboration, Continuous Improvement, Care, Commitment Care
Down
- An expression of dissatisfaction
- Consistent outstanding and quality work
- Top up again and again
- Easy access to your money
- Customer satisfaction
10 Clues: UARL • Paid twice a year • Customer satisfaction • Top up again and again • Easy access to your money • An expression of dissatisfaction • Become involved or interested in • All hands on deck to achieve goals • Consistent outstanding and quality work • Courage, Collaboration, Continuous Improvement, Care, Commitment Care
5 Diamond Customer Service 2022-10-13
Across
- The trait of understanding others' concerns.
- Using good ________ is important. Say please and thank you often.
- Your ________ should be clear and professional (avoid slang).
- If we don't provide 5 Diamond Customer ________ the customer will find someone else to do so.
Down
- A good practice is to underpromise and _______.
- This should look professional and be appropriate for your position.
- Be a proactive employee who ________ contact with customers instead of waiting for them.
- What you should be ready to provide both customers and coworkers as needed.
- You must have a good ________ of the bank's product and services in order to deliver the best service.
- The underlying basis of your words and actions.
10 Clues: The trait of understanding others' concerns. • A good practice is to underpromise and _______. • The underlying basis of your words and actions. • Your ________ should be clear and professional (avoid slang). • Using good ________ is important. Say please and thank you often. • This should look professional and be appropriate for your position. • ...
3.03 Customer Service Mindset 2022-05-04
Across
- Able to accomplish a task using a minimum amount of time and effort
- A measure of how well a business has met its customers' expectations
- A customer's expression of dissatisfaction
- advantage
- The people who buy goods and services
Down
- correct;error-free
- The belief that providing customers with excellent service should be a business's top priority
- Something required or essential that is lacking
- Courteous; respectful
- Any paid form of non-personal presentation of ideas, goods, or services
10 Clues: advantage • correct;error-free • Courteous; respectful • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...
Welcome to Customer Service 2024-01-04
Across
- The art of politely moving a conversation forward to closure.
- Show those pearly whites! They can be seen through the phone.
- You use your ears to do this.
- A person that purchases goods or services from a store or business.
- Say this when you get info you have asked for.
- Slow down! You don't want to do this to get a customer off the phone.
Down
- Sympathetic pity and concern is known as this.
- Always use this word when asking for something.
- Understanding and sharing the feelings of the customer.
- The action of giving a sign of welcome over the phone.
10 Clues: You use your ears to do this. • Sympathetic pity and concern is known as this. • Say this when you get info you have asked for. • Always use this word when asking for something. • The action of giving a sign of welcome over the phone. • Understanding and sharing the feelings of the customer. • The art of politely moving a conversation forward to closure. • ...
Patient Access Week 2014 2014-03-11
Across
- after hour scheduling
- orders that stay
- display it all the time
- eligibility vendor
- enter an order
- the time keeper
- multi language
- show me the money
- work list
- service excellence motto
Down
- our customer
- goodbye
- t19 for MHU or CDC
- helps the uninsured
- level 1 or 2
- shh it is a secret
- upon ER check in
- patient list
- system unavailable
19 Clues: goodbye • work list • our customer • level 1 or 2 • patient list • enter an order • multi language • the time keeper • orders that stay • upon ER check in • show me the money • t19 for MHU or CDC • eligibility vendor • shh it is a secret • system unavailable • helps the uninsured • after hour scheduling • display it all the time • service excellence motto
GPL Crossword 2014-10-08
Across
- Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
- Application stuck and cannot give a result
- cci adv “ I am in the process of filing for bankruptcy”
- cci adv “I have not received my funds”
- Date of Birth or Phone Number
- Agent is required to advise customer “can negatively effect future loans with GPL”
- The loan is approved and waiting on the customer to sign
- Email sent to cust containing a 6 digit number required for application process
- customer is need of changing Employer information
- cust reapplying for a new loan and there is a balance still owed on previous loan
- Customer pays the total balance
- Customer makes payment above scheduled amount
- Customer does not have an outstanding balance
- Post Funding, account holder has paid off first and taken additional loan(s)
- loan is unsecured and is paid back in equal payments at fixed intervals
- required to utilize this comment class when a system generated note is recorded
- Process of removing the bbf to allow deposit/withdraw from customers account
- Cust must make arrangements by 5:00p ET, one business day prior to due date
- “Ive had to call back three times today to get this issue resolved”
- 3 banking business days, $30 fee, Account Service contacts
- verification document(s) has been received
- Application can be edited by the customer
- Customer is eligible to reapply in 24 hours or 3 bank business days
- System generated feature, not always offered for more funds
Down
- "Thank you for calling Great Plains Lending"
- part of a scheduled payment
- The customer has signed the loan agreement on a current or past loan
- cx has expressed concern wrong information is being reported to credit bureaus
- California customers are not eligible for these type of payments
- customer is eligible for a refinance option, calling in to inquire on process
- cci adv “I need to make pymnt arrangements” acct is pastdue
- customer emails in asking "Why am I declined" customer lives in the state of Vermont
- customer unable to reset password
- The customer has made changes to the application
- Pre funding, account holder has not received first loan
- customer calls in, agent unable to hear
- used by Verification and Fraud agents
- APR is broken down in order for customers to pay in full early
- fifth business day before 5:30pm ET
- Payment required based on loan terms and agreement
- verification document(s) fail/pass
- Pre Application, no account in Admin
- Refer to Article 4 for the correct process and handle situations
- "I think your interest is to high"
- To reissue funds to bank account we have to wait 3 banking business day for
- Social Security Card, Drivers License, Bank Statement, Proof of Income
- cci adv “ Did you receive my documents?”
47 Clues: part of a scheduled payment • Date of Birth or Phone Number • Customer pays the total balance • customer unable to reset password • verification document(s) fail/pass • "I think your interest is to high" • fifth business day before 5:30pm ET • Pre Application, no account in Admin • used by Verification and Fraud agents • cci adv “I have not received my funds” • ...
GPL Crossword 2014-10-08
Across
- The customer has made changes to the application
- The customer has signed the loan agreement on a current or past loan
- System generated feature, not always offered for more funds
- customer emails in asking "Why am I declined" customer lives in the state of Vermont
- part of a scheduled payment
- “Ive had to call back three times today to get this issue resolved”
- APR is broken down in order for customers to pay in full early
- required to utilize this comment class when a system generated note is recorded
- fifth business day before 5:30pm ET
- Refer to Article 4 for the correct process and handle situations
- customer calls in, agent unable to hear
- loan is unsecured and is paid back in equal payments at fixed intervals
- Post Funding, account holder has paid off first and taken additional loan(s)
- customer is eligible for a refinance option, calling in to inquire on process
- Customer makes payment above scheduled amount
- Email sent to cust containing a 6 digit number required for application process
- To reissue funds to bank account we have to wait 3 banking business day for
- "I think your interest is to high"
- Payment required based on loan terms and agreement
- Pre Application, no account in Admin
- verification document(s) fail/pass
- cci adv “I need to make pymnt arrangements” acct is pastdue
- "Thank you for calling Great Plains Lending"
- customer is need of changing Employer information
- Process of removing the bbf to allow deposit/withdraw from customers account
- Pre funding, account holder has not received first loan
Down
- The loan is approved and waiting on the customer to sign
- verification document(s) has been received
- cci adv “ I am in the process of filing for bankruptcy”
- cci adv “ Did you receive my documents?”
- cci adv “I have not received my funds”
- Agent is required to advise customer “can negatively effect future loans with GPL”
- Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
- California customers are not eligible for these type of payments
- Cust must make arrangements by 5:00p ET, one business day prior to due date
- 3 banking business days, $30 fee, Account Service contacts
- Customer pays the total balance
- Customer is eligible to reapply in 24 hours or 3 bank business days
- cust reapplying for a new loan and there is a balance still owed on previous loan
- Customer does not have an outstanding balance
- cx has expressed concern wrong information is being reported to credit bureaus
- Application stuck and cannot give a result
- Social Security Card, Drivers License, Bank Statement, Proof of Income
- Application can be edited by the customer
- customer unable to reset password
- Date of Birth or Phone Number
- used by Verification and Fraud agents
47 Clues: part of a scheduled payment • Date of Birth or Phone Number • Customer pays the total balance • customer unable to reset password • "I think your interest is to high" • verification document(s) fail/pass • fifth business day before 5:30pm ET • Pre Application, no account in Admin • used by Verification and Fraud agents • cci adv “I have not received my funds” • ...
Service Market (La Tricia Charles) 2015-10-05
Across
- ________ is to promote a product or company by advertising and distinguishing designs.
- An ________ set is the set of product choices that you believe are viable options for you to purchase based upon your needs and desires relating to the product
- Any activity or benefit that one party can offer to another which is essentially intangible and does not result in the ownership of anything.
- An economic principle that describes a consumer's desire and willingness to pay a price for a specific good or service.
- A behavior that is the final stage in the consumer decision process when the customer assesses whether they are satisfied or dissatisfied with a purchase
- The task of implementing a major change the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products
- ___________ is when there is very little, if any face-to-face contact between customers and the service organization.
- An unwanted effects on any of the five senses is known as ___________
- _________ Is the tendency of companies, technologies, or philosophies to spread throughout the world.
Down
- ___________ marketing is usually things like business cards. You are going to get business cards made to promote your business in general, but you might not have any one group of people in mind that you’re going to market to with them.
- when customers and service organizations are interacting throughout the service delivery this is known as ______________.
- Service delivery can be viewed as a form of theater. Therefore, firms can view their services as ‘staging’ a ______________ with props and actors.
- ___________ system is short for service production system, it shows all the interactions that together make up a typical customer experience in a high contact service.
- Recognize and understand the difference between one thing and another.
- _________stage consists of the following four steps: (1) awareness of need, (2) information search, (3) evaluation of alternative solutions and suppliers and (4) making a decision.
- ______________ is an attitude, like judgment following a purchase act, or a series of consumer product interactions.
- is the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products
- _________ is a personal fears and emotions
- To providing a relatively narrow product mix for a particular market segment.
- The activities of a business associated with buying and selling a product or service, this includes research, advertising, selling and delivering products to people.
20 Clues: _________ is a personal fears and emotions • An unwanted effects on any of the five senses is known as ___________ • Recognize and understand the difference between one thing and another. • To providing a relatively narrow product mix for a particular market segment. • ________ is to promote a product or company by advertising and distinguishing designs. • ...
business terms 2013-05-12
MH 2022-09-10
Pelayanan Prima 2022-11-29
year 12 operations management 2024-02-04
Across
- The actions performed by a business to transform inputs into outputs.
- Something intangible produced by a business to meet customer needs.
- Programmable machines that are capable of performing specified tasks.
- An inventory control approach that delivers the correct type and quantity of materials as soon as they are needed for production
- Machinery and equipment that are arranged in a sequence, where the product is developed as it proceeds
- The extent to which a business achieves its stated objectives.
- A materials planning tool that predicts customer demand for an upcoming period using past data and market trends
Down
- Inspecting a product at various stages of the production process, to ensure it meets designated standards, and discarding those that are unsatisfactory.
- Involves a business achieving a certified standard of quality in its production, after an independent body assesses its operations system.
- The resources used by a business to produce a good or service.
- The final product presented to the customer, either as goods (tangible) or services (intangible).
- Services that are provided via the internet
- The coordination of resources within a business to achieve the efficient and effective output of finished goods and services.
- How productively a business uses its resources (i.e. time, raw materials, labour, machinery, technology) when producing a good or service.
- is a holistic approach to quality and a commitment to excellence where all employees are involved in the continuous pursuit of quality in everything they do.
15 Clues: Services that are provided via the internet • The resources used by a business to produce a good or service. • The extent to which a business achieves its stated objectives. • Something intangible produced by a business to meet customer needs. • The actions performed by a business to transform inputs into outputs. • ...
LA CUISINE 1 (CHAPITRE 4) 2025-11-18
Across
- Takes order (female)
- Needs to be paid
- Contains lactose
- KFC
- could be lettuce
- Comes from pig
- The French perfected it
- Takes orders (male)
- Evening meal
Down
- Contains food options
- Customer likes the service
- Comes from cows
- middle meal
- I do the cooking
- The action of asking for food
- Nemo
- From Italy
- From India (so they thought)
- Fatty meat
19 Clues: KFC • Nemo • From Italy • Fatty meat • middle meal • Evening meal • Comes from pig • Comes from cows • Needs to be paid • I do the cooking • Contains lactose • could be lettuce • Takes orders (male) • Takes order (female) • Contains food options • The French perfected it • Customer likes the service • From India (so they thought) • The action of asking for food
Integration systems 2014-02-01
Across
- A highly flexible business process enabler that performs all needed fulfillment actions in order to provide customized business services.
- the engine that provide balance inquiry service for data customer.
- the interface that allows balance transfer from postpaid and prepaid customers.
- the engine which activates the dial after verifying postpaid customer info against CSO (مصلحة الاحوال المدنية).
- the engine which extracts CDR details related to ADSL customer.
- An interface which exposes Etisalat services to the Internet to be consumed by Saytar and Wayak Mobile Apps. It’s the only Etisalat gateway for any mobile application.
- the core backbone for many internal business transactions.An intermediate interface which exposes numerous Etisalat services by interacts with different systems (Billing, IN, PCRF, Voucher ... etc.). It’s
Down
- A highly flexible business process enabler that performs all needed fulfillment actions in order to provide any geographic related service.
- handles the basic step for a raw SIM to make it ready to be sold in stores.
- An engine that extracts all customer bill details for bill cycles its used by Portal to view customer bill info.
- An adapter layer that handles the communication between different systems through different methodologies to overcome VAS technical limitations.
11 Clues: the engine which extracts CDR details related to ADSL customer. • the engine that provide balance inquiry service for data customer. • handles the basic step for a raw SIM to make it ready to be sold in stores. • the interface that allows balance transfer from postpaid and prepaid customers. • ...
08 en el aereopuerto 2024-12-18
Across
- – Destination
- – To land
- – Waiting room
- – To board
- – Ticket
- – Entertainment
- – Airplane
- – in-flight
- – Departure
- Dutyfree
- – To wait
- – To travel
- – Train
- – Airline
- – Reservation
- – gate
Down
- – check-in
- – Suitcase
- – Sala VIP
- – Vacation / Holidays
- – Flight attendant
- – Customer service
- – Security
- – Pilot
- – To take off
- – Adventure
- – Airport
- – Taxi
- – Rest / Relaxation
- – Trip
30 Clues: – Taxi • – Trip • – gate • – Pilot • – Train • – Ticket • Dutyfree • – To land • – Airport • – To wait • – Airline • – check-in • – Suitcase • – Sala VIP • – To board • – Security • – Airplane • – in-flight • – Departure • – Adventure • – To travel • – Destination • – To take off • – Reservation • – Waiting room • – Entertainment • – Flight attendant • – Customer service • – Rest / Relaxation • – Vacation / Holidays
CUSTOMER CARE WEEK 2015 CROSSWORD PUZZLE 2015-10-05
Across
- Day 20 (27) after account expires, customers receive email
- Feature that automatically applies amount to product on document
- $4.99 USD invoice package pricing
- Which macro says, "It also creates an Expense Journal in your Reports Section of your Invoice2go Account so you can keep track of all of your Expenses."
- Administrators, Manager, Bookkeeper, Just Invoicing
- Fixed dollar amount of each item or hour of service performed
- Billing subtopic when customers want to change subscription from Pro to Starter
- Unique ID of item or service
- External device that won't work with Starter or Pro
- Displaying payment method on invoice
- Leveraging owner identity to secure login
- 50 invoice yearly refresh
- The item unit price or rate of product that's inclusive of the cost amount
- Unlimited invoicing, 5 users
- Lists of goods and services business offers to clients
- Detailed summary of a sale
- Money back guarantee
- Settings section to turn on "Shipping Fields"
Down
- On-boarding email series
- Swiping left on the bottom of the mobile home page changes this area view
- Non-custom template personal touch to invoices
- $49 not $49.99; $99 not $99.99; $149 not $149.99
- 200 Client Listing and 100 MB Storage
- Email Subject: "Wipe.out.80%of.your.debt"
- Reduce the amount the customer owes business for a sale
- Calculation of the time, materials, cost, etc. to provide a service or good to a customer
- Legally binding document between business and a customer with agreed prices, material, quantities, etc. associated with a sale
- Unpaid or partially paid invoices that still need to be paid
- 50% and 75% off renewal rate, formerly 90% off
- Only admins have access to the Permissions feature
- Enterprise monthly provisioning price
- Homepage for Reports section in menu drawer
- Each additional user cost in USD
- Albanian Lek, Bolivian Boliviano, Hungarian Forint
- Linked problem ticket status
- Days before account expires and renewal window opens
36 Clues: Money back guarantee • On-boarding email series • 50 invoice yearly refresh • Detailed summary of a sale • Unique ID of item or service • Unlimited invoicing, 5 users • Linked problem ticket status • Each additional user cost in USD • $4.99 USD invoice package pricing • Displaying payment method on invoice • 200 Client Listing and 100 MB Storage • ...
Business basics 2016-08-29
Across
- period a timeframe within which you may pay your current balance in full and incur no interest charges
- end credit where a borrower can use credit up to a stated limit.
- a person who borrows the money from others
- value of property you possess after deducting debts
- percentage rate the cost of credit expressed as a yearly percentage.
- sharks unlicensed lenders who charge illegally high interest rates
- pay a monthly fee to the credit bureau for access to this information
- billing a service availiable to charge customers whereby purchases are not billed to the customer until much later than the standard billing time.
- a legal business that makes high interest loans based on the value of personal possessions pledged as collateral.
- the responsible attitude toward honoring obligations often based on evidence in the persons credit history
- a person or business that loans money to others
Down
- law a state law that sets a maximum interest rate that may be charged for consumer loans
- of credit- a pre established amount that can be borrowed on demand with no collateral.
- end credit a loan for a specific amount that must be repaid in full including all finance charges
- someone who promises to pay if the borrower fails to pay
- charge- total dollar amount of all interest and fees you pay for the use of credit.
- credit involves providing a service for which you will pay later
- rating a customer pays bills before due date
- treating people differently based on prejudice rather than individual merit
- worthiness the determination if you are low risk or high risk for repayment
- rating customer pays bills on the due date or within a ten day grace period.
- the financial ability to repay a loan with present income
- system when the credit bureau assigns points based on factors such as amount of current debt, number of late payments, etc.
23 Clues: a person who borrows the money from others • rating a customer pays bills before due date • a person or business that loans money to others • value of property you possess after deducting debts • someone who promises to pay if the borrower fails to pay • the financial ability to repay a loan with present income • ...
Unit 4 Cultivate Rapport With Customers 2014-08-19
Across
- Being sensitive to customers' wants and able to understand their preferences and expectations.
- A technique to establish rapport is to state your name clearly and ___ yourself.
- The greatest need of a customer is to be treated with ___.
- Establishing eye contact, greeting customers with a smile are examples of people ___.
Down
- A customer service professional who is knowledgeable about products and services is said to possess professional ___.
- The ability to provide consistently good service.
- The ability to meet customer's needs and resolve customer's problems.
- Positive attitude refers to a state whereby a person takes initiative to satisfy customer's needs.
- By customer-first mindset, we view our customers as the most ___.
- A relationship in which people like, understand, and respect each other.
10 Clues: The ability to provide consistently good service. • The greatest need of a customer is to be treated with ___. • By customer-first mindset, we view our customers as the most ___. • The ability to meet customer's needs and resolve customer's problems. • A relationship in which people like, understand, and respect each other. • ...
6a 2018-02-01
Across
- pénzvisszafizetés
- szolgáltatás
- kassza
- hentes üzlet
- árúcikkek
- blokk
- kompenzáció
- megéri, jó fogás
- garancia
- újságos
- fogyasztó
- utazási iroda(6,6)
- gyógyszertár
- nem segítőkész
- hitelre (2,6)
Down
- fióküzlet
- sor
- türelem
- (ki)szállítás
- leárazás
- piac
- pláza, bevásárló központ(8,6)
- kimagasló, kiemelkedő
- készleten, raktáron van(2,5)
- panaszkodik
- pékség
- kosár
- kirakat(4,6)
- vevő, vendég
- különösen
- személyzet, alkalmazottak
- akkumulátor, elem
32 Clues: sor • piac • blokk • kosár • kassza • pékség • türelem • újságos • leárazás • garancia • fióküzlet • árúcikkek • különösen • fogyasztó • panaszkodik • kompenzáció • szolgáltatás • hentes üzlet • kirakat(4,6) • vevő, vendég • gyógyszertár • (ki)szállítás • hitelre (2,6) • nem segítőkész • megéri, jó fogás • pénzvisszafizetés • akkumulátor, elem • utazási iroda(6,6) • kimagasló, kiemelkedő • személyzet, alkalmazottak • ...
GEPT 1-2 2023-09-18
REPOWER DAY - CROSSWORD PUZZLE 2017-02-15
Across
- ___________ to what the customers have to say.
- Customers appreciate consistent ______ to their open cases.
- The ultimate goal is to ensure excellent customer_______, another word for contentment.
- Delighting your customers means _____ their expectations.
Down
- CUSTOMERS / People who keep coming back to your business.
- Understanding and identifying with your customers’ feelings is called.
- Customer complaints should be seen as _____ to improve service.
- A positive ____ is required for delivering excellent customer service, another word for outlook.
- Recognize with gratitude; be grateful for.
- We have to listen to customers ____ to improve our processes.
10 Clues: Recognize with gratitude; be grateful for. • ___________ to what the customers have to say. • CUSTOMERS / People who keep coming back to your business. • Delighting your customers means _____ their expectations. • Customers appreciate consistent ______ to their open cases. • We have to listen to customers ____ to improve our processes. • ...
Customer Service Crossword Puzzle 1 2022-12-06
Across
- Who is responsible for requesting inspections
- What account are funds deposited into?
- What stands for IP?
- When a customer first call in after receiving the first check.
Down
- It takes how long for Chase to mail back a check after endorsement.
- A way funds are sent directly to the homeowners account in 5 business days.
- What is the last thing you do at the end of your shift?
- What is this? "I am going to submit a formal complaint!"
- What type of calls are logged in?
- When have how many days to mail the overage checks after a loan has been PIF?
- How many steps in a draw process.
- _____address is needed for the verification on every call.
- A ___ digit number is needed for the Connect Us code.
- What do we ask for before offering the EPASS?
14 Clues: What stands for IP? • What type of calls are logged in? • How many steps in a draw process. • What account are funds deposited into? • Who is responsible for requesting inspections • What do we ask for before offering the EPASS? • A ___ digit number is needed for the Connect Us code. • What is the last thing you do at the end of your shift? • ...
Customer Service Week 2025 - Foley 2025-10-06
Across
- Who is the vice president of operations?
- Monthly meeting for all to attend led by Joel.
- What Foley core value states to do the right thing at all times, for each other and our customers?
- FMCSA database in which employers and service agents are required to report information and violations to.
- What Foley core value illudes to embracing modern technology and being creative?
- What department handles Breath Alcohol tests, and random notifications?
- Where will our new HUB be opening?
Down
- What kind of diagram is used at foley that includes Great people winning together?
- What are we celebrating this week?
- What color is featured on the new logo that symbolizes progress, safety and success?
- In which state is our current office?
- What platform does Foley use for payroll and time off requests?
- What is the ending to our new email addresses?
- What department handles the processing of drug tests?
14 Clues: What are we celebrating this week? • Where will our new HUB be opening? • In which state is our current office? • Who is the vice president of operations? • Monthly meeting for all to attend led by Joel. • What is the ending to our new email addresses? • What department handles the processing of drug tests? • ...
theron williams 2018-01-08
Across
- an amount of money added to wages on a seasonal basis
- of directors- a group of individuals that are elected as representatives of the stockholders to establish corporate management related policies
- an estimate of an income for a set period of time
- the action or process of investing money for a profit or material result
- a person whose job is to keep or inspect financial accounts
- a thing that is borrowed,
- economic activity concerned with the processing of raw materials and the manufacture of goods in factories
- Resources- the personnel of a business or organization
- the ability of a customer to obtain goods or services before payment
Down
- the quality of being fair and impartial
- agree to give or allow
- the action or process of keeping financial accounts
- a person’s regular occupation or profession
- general agreement
- - The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
- wealth in the form of money or other assets owned by a person or organization
- start or set in motion
- Rate- the value of one currency for the purposes of conversion to another
- Service Department- the process of ensuring customer satisfaction with a product or customer
- - the right to take another's property if an obligation is not discharged
20 Clues: general agreement • agree to give or allow • start or set in motion • a thing that is borrowed, • the quality of being fair and impartial • a person’s regular occupation or profession • an estimate of an income for a set period of time • the action or process of keeping financial accounts • an amount of money added to wages on a seasonal basis • ...
Sustainable Development 2021-10-12
Across
- raha
- maksaa
- materiaali
- sata
- kierrättää
- käyttömaksu
- liisata, vuokrata
- liike
- prosentti
- omistaa
- valmistaa
- elinkaari
- kestävä
- kierto-
- palvelu
- tuote
- toimitusketju
- myydä
- suunnitelma
- rajaton, ehtymätön
- tehokas
Down
- asiakas
- valmistaja
- tarjota
- heittää pois
- vähittäisliike
- resurssit
- käyttää
- lineaarinen
- talous
- organisaatio
- omistajuus
- kerätä
- kustannus
- kehitys
- energia
- rajallinen
- jotkut
38 Clues: raha • sata • liike • tuote • myydä • maksaa • talous • kerätä • jotkut • asiakas • tarjota • käyttää • omistaa • kehitys • kestävä • kierto- • palvelu • energia • tehokas • resurssit • prosentti • valmistaa • elinkaari • kustannus • valmistaja • materiaali • kierrättää • omistajuus • rajallinen • lineaarinen • käyttömaksu • suunnitelma • heittää pois • organisaatio • toimitusketju • vähittäisliike • liisata, vuokrata • rajaton, ehtymätön
Customer Service: Serving Internal Customers/ Finding Your Time Management Style 2024-05-31
Across
- Dave is having _ ___ ___.
- coworkers who engage in inappropriate behavior
- focused on creating many projects
- focused on finding the right answers
- unpredictable office underling and pushover
- focused on helping others learn
- state I live in
- focuses on resolving issues
- what Tiffany does when she daydreams about laid back summer reading at Berea
- concentrating, being attentive, and asking clarifying questions are all _____ _____.
- library software that operates unpredictably
- adjective describing vital organs and coworker customer service
- type of communication that involves giving attention, responding thoroughly and anticipating questionsDave who was the most difficult employee in Janice's office?
- Charissa's cat
- Tiffany's last day at Pelham- aka the end of the world as we know it
- focused on creativity and variety
- focused on attending to the needs of others
Down
- techniques for maintenance and repair of positive attitude
- property clear expectations and appropriate limits related to work life
- go the extra _____.
- disappointed in Janice because she isn't clear and specific with her communication
- who was ridiculously desperate to feed the newbies?
- pretty nice bald guy who does all the morning work while Heather just watches
- accepting responsibility for one's actions
- library, en espanol
- person who drives a truck, i.e. Ruth or Lee
- "host with the most" tips for internal customer service
- sometimes regarded as the greatest writer in the english language. Anna is not impressed.
- barrier to effective internal customer service, conversation distraction, and life-sucker
- unlikable Time Management know-it-all
- focused on inspiring or motivating others
- listen, acknowledge, understand, relate, act
- focused on new projects and ventures
- creating or controlling a situation by causing something to happen rather than responding to it after it has happened
- focused on rescuing others
- focused on completing many tasks
- Patience and Fortitude at New York Public Library
- branch Tiffany is leaving us for
38 Clues: Charissa's cat • state I live in • go the extra _____. • library, en espanol • Dave is having _ ___ ___. • focused on rescuing others • focuses on resolving issues • focused on helping others learn • focused on completing many tasks • branch Tiffany is leaving us for • focused on creating many projects • focused on creativity and variety • focused on finding the right answers • ...
sales and marketing 2023-09-29
Across
- An individual involved in selling products or services to customers.
- A group of potential customers for a particular product or service.
- Something that is offered to a market to satisfy a want or need.
- Activities that aim to boost sales or publicize a product.
- A defined group of customers or prospects toward which marketing efforts are directed.
Down
- Building and maintaining relationships with others for business or career advancement.
- An individual or organization that buys goods or services from a business.
- A potential customer or prospect who has shown interest in a product or service.
- A plan of action designed to achieve a specific goal.
- (Return on Investment) A measure of the profitability of an investment, often used in marketing evaluations.
- A unique name, symbol, design, or slogan that differentiates a product or company.
- A brief presentation or speech to persuade someone to buy a product or service.
12 Clues: A plan of action designed to achieve a specific goal. • Activities that aim to boost sales or publicize a product. • Something that is offered to a market to satisfy a want or need. • A group of potential customers for a particular product or service. • An individual involved in selling products or services to customers. • ...
Bringing down Shrink 2012-11-02
Across
- Post, item correct , cancel are all examples of _______
- Purse 69.99 and above have these
- An associate takes money from the register is _______ theft.
- FEC means
- Clearance luggage gets a clearance ____
- A purse $39.99 gets what kind of sensor
- Call this number on suspected associates
- Distinguishes a men's cologne from a woman's perfume
- Infant I-fixtures are organized by
- I.M. ________ program
- To write the price under the right shoe
- Jewelry associate helps ____ person at a time
- Greeting the customer
- What gets sensored in dept 23
Down
- Fragance's house
- The color of stickers in purses
- belongs in layaway
- Direction helper
- Returns over $100 must get ________
- Checks tickets for description
- A customer with a big empty bag is an example of what kind of signal?
- Part of November shrink topic
- maximum number of items allowed in a fitting room
- Sweater require certain hangers
- Customer experience focused on
- Red sign
- Bathroom checks keeps it ________
- Overs and unders
- Torn tickets belong in what color bin
- Markdown machines are secured in where after use
- Money transferred to the cash office must have an ____________
- Kent provides excellent _______ service
- Ricky is part of what committee
33 Clues: Red sign • FEC means • Fragance's house • Direction helper • Overs and unders • belongs in layaway • I.M. ________ program • Greeting the customer • Part of November shrink topic • What gets sensored in dept 23 • Checks tickets for description • Customer experience focused on • The color of stickers in purses • Ricky is part of what committee • Purse 69.99 and above have these • ...
Day 2 2019-07-28
Across
- Number of Customer Expectations
- ____________ with me
- Read My _____________
- Make __________________
- ___________ needs
- Do the __________________
- ___________________ me
Down
- Decide when to ______________
- Service with a ____________ Touch
- Project a ________________ image
- _______________ that facilitates our Customer's purpose through people empowerment
- Make a ________________ for me
- Make it ____________ for me
- Take ____________________
14 Clues: ___________ needs • ____________ with me • Read My _____________ • ___________________ me • Make __________________ • Take ____________________ • Do the __________________ • Make it ____________ for me • Decide when to ______________ • Make a ________________ for me • Number of Customer Expectations • Project a ________________ image • Service with a ____________ Touch • ...
Aviation Crossword 2024-06-19
Across
- unaccompanied minor
- los angeles airport code
- citizen when a person is legally recognised as a citizen of two or more countries at the same time
- identification cards a card issued by aviation security service
- customer service professional who helps airline passengers during their departure and arrival
- term for someone who has been deported or is under sentence of deportation
- interacting with customers and addressing there inquiries
- side of an airport terminal beyond passport and customs control
- phonetic alphabet
- waiver program for guests to obtain an entry
Down
- self service boarder
- a part of the airport that is accessible to everybody
- responsible to respond to customers requests
- aviation security
- when a plan is heading to land
- young person travelling alone
- passport travel document issued by a government
- the area of an airport where aircraft are parked
- air traffic control
- way to get through passport controls
20 Clues: aviation security • phonetic alphabet • unaccompanied minor • air traffic control • self service boarder • los angeles airport code • young person travelling alone • when a plan is heading to land • way to get through passport controls • responsible to respond to customers requests • the area of an airport where aircraft are parked • ...
Rise up Glossary 2023-10-09
Across
- highlighting or revealing an extra value of a product
- employment meant for a period of time
- satisfaction a customer feels after obtaining/experiencing benefits
- a customer buying/returning an item
- add-on service in which the manufacturer promises to repair or replace the item
Down
- in charge of promoting specific products or services
- barcodes that contain product info
- combined actions a group of people do to achieve a common goal
- worth of an item or service
- buys large quantities of these products directly from the manufacturer
10 Clues: worth of an item or service • barcodes that contain product info • a customer buying/returning an item • employment meant for a period of time • in charge of promoting specific products or services • highlighting or revealing an extra value of a product • combined actions a group of people do to achieve a common goal • ...
Retail Fun Crossword 2020-05-04
Across
- Most troublesome for middle class people
- the process of getting items from warehouse to store
- proof for sales
- Walmart strives to be best to a customer
- Net income
- useless after expiry
- Someone Who does activities solely for the purpose of generating profit, cash flow, and revenue.
- accounting book where all the financial activities are captured
- famous word in 3 idiot movie has this word
- done by a customer towards the items purchased
- Predict the Future
- stitching together all the components of an application
- The process of establishing the truth
- all are in competition to make them happy
- the data that governs all the sellable items
- Walmart Owned India Business
Down
- the ratio of profit to cost
- Heartbeat of an organization
- A parent child relation in every organization
- A routine check by the Retailer when we do payment
- Refill the stocks
- the online way of selling items
- the count of items in stock
- free item recieved in a promotion
- place in a store where billing is done
- an item sold at a retail store
- Not to drive but to derive
- Every customer looks for it while shopping
- Every child has for parent and every individual has for nation
29 Clues: Net income • proof for sales • Refill the stocks • Predict the Future • useless after expiry • Not to drive but to derive • the ratio of profit to cost • the count of items in stock • Heartbeat of an organization • Walmart Owned India Business • an item sold at a retail store • the online way of selling items • free item recieved in a promotion • The process of establishing the truth • ...
Chapter 10 2017-03-30
Across
- research - studies involving consumers
- - means consumed at the same they are produced (hint: not services!)
- - that there will be differences in the type and quality of service provided
- selling - door to door sales man is an example
- consumers - people/companies/organizations who buy the product for their business
- - any form of communication used to inform or persuade
- consumers - people who buy products/services mostly for their own use
- market - a specific group of consumers who have similar wants/needs.
Down
- - money customer must pay
- - locations and methods used to make the product or service available
- communication - the exchange of information so there is common understanding
- - no physical form
- - availability if a service must match the demand for that service
- members - businesses that take part in a channel of distribution
- - activities consumed at the same time they are produced
- motives - the reason a consumer gets a product
- - everything a business offers
17 Clues: - no physical form • - money customer must pay • - everything a business offers • research - studies involving consumers • selling - door to door sales man is an example • motives - the reason a consumer gets a product • - any form of communication used to inform or persuade • - activities consumed at the same time they are produced • ...
Apple Crossword Quiz 2020-05-19
Across
- Apple parts that will only be used
- Customers will need to contact this team when needing help
- The amount of accidental damage claims a customer has
- Mac repair technicians
- A form of insurance for Apple devices
Down
- A form of payment made for replacement devices
- You use this service for 24/7 assistance
- Customers with apple care will be seen first
- Some repairs can be done out of store with this service
- The amount of days a customer has, to return a replaced product through Apple care
10 Clues: Mac repair technicians • Apple parts that will only be used • A form of insurance for Apple devices • You use this service for 24/7 assistance • Customers with apple care will be seen first • A form of payment made for replacement devices • The amount of accidental damage claims a customer has • Some repairs can be done out of store with this service • ...
business 2021-03-04
Across
- value of goods or services
- social and health...
- a person who orders or buys something
- a letter in which I request an exchange or new delivery
- the way the goods reach you
- subordinate to the employer
- a letter in which the customer is looking for certain goods or services
Down
- a meeting during which you try to get a job
- every company has good or bad ...
- the company provides goods or ...
- the employer publishes goods or services under the name of his ...
- described paper given in an envelope with a stamp in the corner
- a letter in which the company volunteer goods or services
- a letter in which the customer wants to buy services or goods
- unpaid bill for the performed service or delivered goods
15 Clues: social and health... • value of goods or services • the way the goods reach you • subordinate to the employer • every company has good or bad ... • the company provides goods or ... • a person who orders or buys something • a meeting during which you try to get a job • a letter in which I request an exchange or new delivery • ...
