customer service Crossword Puzzles

Roman Plumbing and Air 2024-05-13

Roman Plumbing and Air crossword puzzle
Across
  1. This should be asked for at the end of every call
  2. The second step in the service system process
  3. Listen to understand, not to _______
  4. We should show this for the customers current situation
  5. One of the things that should be put in before closing out your call
  6. This is what a clear mind says
  7. The name of the better practices company we work with
  8. What we focus on, we ____
Down
  1. The person who should be talking more during the call
  2. We set this to let the customer know what will happen during our service call
  3. Roman Plumbing and Air's first core value
  4. Sales are not made in the greet step, but they can be ____
  5. The first step in the service system process
  6. The amount of years for a standard warranty with us
  7. The total amount of steps in the service system process
  8. The name of our maintenance plan
  9. This is when all sold work should be done

17 Clues: What we focus on, we ____ • This is what a clear mind says • The name of our maintenance plan • Listen to understand, not to _______ • Roman Plumbing and Air's first core value • This is when all sold work should be done • The first step in the service system process • The second step in the service system process • This should be asked for at the end of every call • ...

CX-TUESDAY CROSSWORD PUZZLE-3#series 2023-05-29

CX-TUESDAY CROSSWORD PUZZLE-3#series crossword puzzle
Across
  1. During the call, always .....on the conversation
  2. Do not use....language when writing to customers
  3. Always..........to meeting invites
  4. Our customers value true....that last post the sale
  5. Ask....questions to clarify or confirm requests
  6. We do the right thing even when nobody id looking
  7. We explore the full potential of our customers and ourselves
  8. We are responsive by embracing speed,...innovation and focusing on.
Down
  1. Once a complaint has been resolved thank the customer and ....them of our commitment to serve them.
  2. It is better to put a call on hold, than put your hand over the receiver-it is...
  3. Always check with your customer that it is.........to call
  4. Check in with your customers.....to find out if they have any questions or issues
  5. An expression of dissatisfaction with a service or a product
  6. Our culture is guided by our Core
  7. Never transfer a call.....
  8. Give customer the......to be put on hold or call back
  9. Always look for the right.....to inform customers of unique products and services.
  10. Do not use ....letters when writing to customers
  11. We are proactive, act quickly and resolutely to deliver results.
  12. Used to collect, track and store customer queries and service request

20 Clues: Never transfer a call..... • Our culture is guided by our Core • Always..........to meeting invites • Ask....questions to clarify or confirm requests • During the call, always .....on the conversation • Do not use....language when writing to customers • Do not use ....letters when writing to customers • We do the right thing even when nobody id looking • ...

GROWTHAFRICA 2020-08-06

GROWTHAFRICA crossword puzzle
Across
  1. buys goods or services from a shop or business
  2. usually given by customers
  3. offering similar product/service
  4. GrowthAfrica employee
  5. series of actions/ steps taken to achieve
  6. cost related to asset purchase
  7. voyage
  8. charged on a loan
  9. one of three core components of revenue
  10. objective
  11. involving loans and deposits
Down
  1. sets up a business, taking on financial risks in the hope of profit.
  2. look to the future
  3. to study or examine
  4. benefit derived by a customer
  5. strengths, threats,etc
  6. political, economic,etc
  7. promoting and selling products or services
  8. like COVID, Spanish Flu
  9. type of cost
  10. the frustrations of a customer simply trying to satisfy an underlying need

21 Clues: voyage • objective • type of cost • charged on a loan • look to the future • to study or examine • GrowthAfrica employee • strengths, threats,etc • political, economic,etc • like COVID, Spanish Flu • usually given by customers • involving loans and deposits • benefit derived by a customer • cost related to asset purchase • offering similar product/service • ...

Marketing 2021-04-26

Marketing crossword puzzle
Across
  1. reduce the cost
  2. which is in fashion
  3. creation
  4. advantageous purchase
  5. Price at which the good or service will be paid by the final consumer
  6. Techniques for presenting goods
Down
  1. buyer
  2. rivalry between several agents
  3. new creation
  4. display
  5. bluid customer loyalty
  6. soldes
  7. text
  8. product

14 Clues: text • buyer • soldes • display • product • creation • new creation • reduce the cost • which is in fashion • advantageous purchase • bluid customer loyalty • rivalry between several agents • Techniques for presenting goods • Price at which the good or service will be paid by the final consumer

MHHP Customer Service 2023-09-12

MHHP Customer Service crossword puzzle
Across
  1. Complaint filed by member
  2. Helps you when documenting a call
  3. Process of ending membership
  4. Contact information
Down
  1. Amount you pay for healthcare or prescriptions before your plan pays
  2. What to do when caller asks for cashed date
  3. A person belonging to a particular group
  4. Person who is trained and license to provide health care services
  5. What is the MA auth standard turnaround time
  6. Periodic payment to insurance for health or prescription drug coverage

10 Clues: Contact information • Complaint filed by member • Process of ending membership • Helps you when documenting a call • A person belonging to a particular group • What to do when caller asks for cashed date • What is the MA auth standard turnaround time • Person who is trained and license to provide health care services • ...

Customer Service Values 2024-11-21

Customer Service Values crossword puzzle
Across
  1. way of measuring customer satisfaction.
  2. intervention of a third person into a dispute to assist the parties in negotiating jointly acceptable resolution of issues in conflict.
  3. to ask questions
  4. act of showing that you have seen or noticed somebody/something
  5. the ability to imagine how another person is feeling and so understand his/her mood
Down
  1. advice or help that you give to somebody to stop him/her worrying or being afraid
  2. act of taking the initiative to address issues before they arise, rather than reacting to them after they occur.
  3. support you offer — both before and after they buy and use your products or services
  4. try to find out all the facts about something
  5. solving or settling a problem, dispute,

10 Clues: to ask questions • way of measuring customer satisfaction. • solving or settling a problem, dispute, • try to find out all the facts about something • act of showing that you have seen or noticed somebody/something • advice or help that you give to somebody to stop him/her worrying or being afraid • ...

Customer Service Week 2022-09-30

Customer Service Week crossword puzzle
Across
  1. The big version of the plugin
  2. The google for Grove
  3. What we provide for damaged items or orders sent to the wrong address
  4. Prefilled responses to save time when creating a response
  5. The acronym for our department
Down
  1. Our mission for 2025
  2. The name of the slack channel used to ask questions
  3. The name of our company!
  4. Tool used to respond to customers
  5. Our main messaging platform

10 Clues: Our mission for 2025 • The google for Grove • The name of our company! • Our main messaging platform • The big version of the plugin • The acronym for our department • Tool used to respond to customers • The name of the slack channel used to ask questions • Prefilled responses to save time when creating a response • ...

Business words 2024-10-03

Business words crossword puzzle
Across
  1. myynti
  2. tuote
  3. palvelu
  4. innovaatio
  5. budjetti
  6. asiakas
  7. suunnitelma
Down
  1. liikevaihto
  2. palvelu
  3. arvo
  4. strategia
  5. kustannus
  6. brändi
  7. yritys
  8. voitto

15 Clues: arvo • tuote • myynti • brändi • yritys • voitto • palvelu • palvelu • asiakas • budjetti • strategia • kustannus • innovaatio • liikevaihto • suunnitelma

Business 101 2021-01-14

Business 101 crossword puzzle
Across
  1. ความเสี่ยง ความไม่แน่นอน
  2. การดำเนินงานเพื่อสร้างและแลกเปลี่ยนสินค้าที่สามารถตอบสนองต่อความต้องการของลูกค้า
  3. คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน
  4. คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ
  5. ผู้มีส่วนได้ส่วนเสียกับกิจการ
  6. ผู้ที่ต้องการสินค้าขององค์กร
  7. ความเปลี่ยนแปลง
  8. ต้นแบบแนวคิด แบบจำลอง ภาพจำลอง
Down
  1. คุณลักษณะของผลิตภัณฑ์ที่ลูกค้าหีือผู้มีส่วนได้ส่วนเสียต้องการทั้งในแง่คุณภาพและปริมาณ
  2. ความพึงพอใจ
  3. ผู้ประกอบการ
  4. กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ
  5. ผลิตภัณฑ์
  6. ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ
  7. บริการ
  8. สินค้า

16 Clues: บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • ผู้มีส่วนได้ส่วนเสียกับกิจการ • ต้นแบบแนวคิด แบบจำลอง ภาพจำลอง • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • ...

Business words 2024-10-03

Business words crossword puzzle
Across
  1. myynti
  2. tuote
  3. palvelu
  4. innovaatio
  5. budjetti
  6. asiakas
  7. suunnitelma
Down
  1. liikevaihto
  2. palvelu
  3. arvo
  4. strategia
  5. kustannus
  6. brändi
  7. yritys
  8. voitto

15 Clues: arvo • tuote • myynti • brändi • yritys • voitto • palvelu • palvelu • asiakas • budjetti • strategia • kustannus • innovaatio • liikevaihto • suunnitelma

Marketing Vocab 2025-05-02

Marketing Vocab crossword puzzle
Across
  1. - tied to the customer's needs, which are satisfied by a particular product or service
  2. - encourages customers to promote a company's products or services in exchange for some type of reward
  3. - a form of marketing businesses that provide a service to their customers to use to increase brand awareness and sales
  4. - the salesperson makes a comment or asks questions about a product in which the customer shows interest.
  5. - transfer of information from one person to another without the use of words or spoken language.
  6. - a specific function or characteristic of a product that provides value to customers
  7. - the material your product is made from, its color and design, or if it has a state-of-the-art component
  8. - a potential customer that fits three main criteria
  9. - a prospecting method in which a salesperson asks each customer called upon to suggest the names of other likely purchasers of the same product.
Down
  1. - Rational Motives
  2. - marketing and advertising that primarily uses emotional appeals to make your customers and prospective customers notice, remember, share, and buy your company's products or services.
  3. Features - a promise or guarantee given to a customer that a product will meet certain standards. set for a limited time or use
  4. - the salesperson simply welcomes the customer to the store
  5. - the process of identifying and contacting potential customers in order to generate new business.
  6. - the process of directly approaching employers, by visiting or phone calls, and marketing yourself to them
  7. - the practice of promoting a product or brand through the use of advertising, promotions, and other marketing techniques
  8. - a customer is said to be motivated to buy from a specific seller or shop
  9. - an approach that focuses on the unique advantages of a product or service and exploits how its features translate into tangible benefits for customers
  10. - questions that cannot be answered with a simple response and instead require the respondent to elaborate on their points
  11. - defines in a short sentence or two that makes your business better than your competitors and why customers should buy from you
  12. - represent the reasons why people buy products and services, regardless of the size or price

21 Clues: - Rational Motives • - a potential customer that fits three main criteria • - the salesperson simply welcomes the customer to the store • - a customer is said to be motivated to buy from a specific seller or shop • - a specific function or characteristic of a product that provides value to customers • ...

Business 101 2021-01-14

Business 101 crossword puzzle
Across
  1. บริการ
  2. ผลิตภัณฑ์
  3. คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ
  4. คุณลักษณะของผลิตภัณฑ์ที่ลูกค้าหีือผู้มีส่วนได้ส่วนเสียต้องการทั้งในแง่คุณภาพและปริมาณ
  5. ความเสี่ยง ความไม่แน่นอน
  6. ผู้มีส่วนได้ส่วนเสียกับกิจการ
  7. ผู้ประกอบการ
  8. ความพึงพอใจ
Down
  1. ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ
  2. ผู้ที่ต้องการสินค้าขององค์กร
  3. การดำเนินงานเพื่อสร้างและแลกเปลี่ยนสินค้าที่สามารถตอบสนองต่อความต้องการของลูกค้า
  4. ความเปลี่ยนแปลง
  5. สินค้า
  6. คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน
  7. กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ

15 Clues: บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • ผู้มีส่วนได้ส่วนเสียกับกิจการ • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ • ...

Prime Day 2021-06-13

Prime Day crossword puzzle
Across
  1. Supports sellers to prevent enforcement
  2. "customer ____________"
  3. streaming service called "prime ________"
  4. package arriving at destination
  5. person purchasing on amazon.com
  6. "deliver _________"
  7. Amazon mascot
Down
  1. grocer purchased by Amazon
  2. company that hosts prime day
  3. Amazon membership
  4. discounted price
  5. "_______ on the highest standards"
  6. "disagree and _________"
  7. month of prime day

14 Clues: Amazon mascot • discounted price • Amazon membership • month of prime day • "deliver _________" • "customer ____________" • "disagree and _________" • grocer purchased by Amazon • company that hosts prime day • package arriving at destination • person purchasing on amazon.com • "_______ on the highest standards" • Supports sellers to prevent enforcement • ...

Mobile First ...Being the Experts 2014-04-22

Mobile First ...Being the Experts crossword puzzle
Across
  1. proactively anticipates the needs of the customers at the beginning, middle and end of each call.
  2. To add or remove services from your account.
  3. When one customer assumes ownership of another customer's line(s) of service.
  4. Automatically scheduled payments.
  5. Customers can schedule appointments to obtain dedicated sales and service in COR locations.
  6. Electronically receiving your bill notice or monthly statement.
  7. Teaching customers about their self-service options with the myAT&T app and online account manager.
  8. Allows customers to upgrade every year or 18 months without an upgrade fee.
Down
  1. Allows customer to get updated information on their recent orders.
  2. To locate areas where you can connect to the internet for free.
  3. Logging into myAT&T to change account name or billing information.
  4. When a customer promises to pay a specific amount by a specified date.
  5. To see monthly charges and plan details.
  6. online account manager
  7. The status of your account after the due date.

15 Clues: online account manager • Automatically scheduled payments. • To see monthly charges and plan details. • To add or remove services from your account. • The status of your account after the due date. • To locate areas where you can connect to the internet for free. • Electronically receiving your bill notice or monthly statement. • ...

AB Force Crossword Puzzle 2022-03-23

AB Force Crossword Puzzle crossword puzzle
Across
  1. This is where you would see a list of cases that you'd created, but are currently in another person's name or queue (such as Customer Service)
  2. This is the name of the profile/access you have within AB Force
  3. This is where you would see any cases that are currently pending in your name as the case owner
  4. This is used to submit a request to our Customer Platform Support teams
  5. This tab will show you various pieces of info on a customer's account, including (but not limited to) their servicing DC, Account Summary, Hierarchy Information, Customer Profile and Provider IDs
  6. This tab in a customer's account shows the different levels or "chains of command" that they belong to
  7. This tab in the customer's account shows all of the cases created from interactions with AXLs, Customer Service, etc.
  8. This bar will let you search for a customer's account, cases, knowledge articles and any other info within AB Force
  9. This section will show the status of a customer's delivery
  10. This is the platform AXLs (and other teams) use to document communications and requests from customers
  11. This function in a case is used to push a case from one individual to another, such as your Contracts Analyst or Account Services Specialist
  12. This tab of a case provides a template where you'd provide info to your Contracts Analyst or Customer Service representative before pushing a case to them to address a customer's request
Down
  1. This function is used to "tag" someone within a case to get their attention
  2. This dropdown selection is driven by the case type and provides more detail on the customer's request
  3. This tab within a case is used to send communication to a customer
  4. This is the button you'd use to submit a case to the Customer Integration and Data Management team
  5. 100151761 would be an example of a customer's ______ _______
  6. This is the button you'd click to link a contact to more than one account
  7. This section of AB Force serves as a repository for articles on processes, products, customer profiles and other valuable information
  8. This dropdown selection when creating a case represents the topic of the request
  9. This is a pop up that will provide important information from management
  10. This section of a case shows who is currently has possession of it
  11. This is the status of a customer's case when it has been fully resolved
  12. This is where you can upload documents within a case, such as an excel or signed document
  13. 11701137 would be an example of a ______ ______
  14. This tab in a customer's profile will show the AB contacts/representatives for an account
  15. Examples of this include wholesale distribution, specialty distribution, physician distribution and oncology practice distribution
  16. This is the button you'd click to add a person from an account into a customer's profile who is not currently in AB Force

28 Clues: 11701137 would be an example of a ______ ______ • This section will show the status of a customer's delivery • 100151761 would be an example of a customer's ______ _______ • This is the name of the profile/access you have within AB Force • This tab within a case is used to send communication to a customer • ...

Lakeshore Customer Service 2023-05-23

Lakeshore Customer Service crossword puzzle
Across
  1. This Customer Service manager just celebrated 30 years with Lakeshore.
  2. The program used by Customer Service to view online ordering accounts and ePro accounts.
  3. This pod works closely with another Customer Relations Department and with our account customers.
  4. The latest CS rep to join our team.
Down
  1. The main carrier used for ground shipments that are not shipping-restricted..
  2. Sole source letters are NOT to be sent to this customer.
  3. The program used by Customer Service to view rewards accounts.
  4. The Director of Customer Relations.

8 Clues: The latest CS rep to join our team. • The Director of Customer Relations. • Sole source letters are NOT to be sent to this customer. • The program used by Customer Service to view rewards accounts. • This Customer Service manager just celebrated 30 years with Lakeshore. • The main carrier used for ground shipments that are not shipping-restricted.. • ...

Sample 1 Crossword 2023-10-03

Sample 1 Crossword crossword puzzle
Across
  1. Engineering The act of deceiving individuals or systems to gain access
  2. Frequently Asked Questions
  3. What month of the year is often associated with celebrating Customer Service Week
  4. What do customers seek when they contact support
  5. The process of verifying the identity of users or systems
  6. A type of attack that disguises malicious software as legitimate
Down
  1. Customer _____________ is the measure of how pleased and content customers are with a product, service, or overall experience
  2. Metrics and Measurement to track service performance
  3. Understanding and sharing the feelings of customers
  4. Security A practice of ensuring data privacy and compliance
  5. The term for providing assistance to customers via written messages
  6. A measure of how likely a customer is to recommend a company

12 Clues: Frequently Asked Questions • What do customers seek when they contact support • Understanding and sharing the feelings of customers • Metrics and Measurement to track service performance • The process of verifying the identity of users or systems • Security A practice of ensuring data privacy and compliance • ...

vocab 2022-10-11

vocab crossword puzzle
Across
  1. health records
  2. guessing whats going to happen
  3. approximation
  4. data collected by government
  5. weight in pounds
Down
  1. sales data
  2. company size
  3. information from statistics
  4. something that is true
  5. gender
  6. customer service
  7. customer data

12 Clues: gender • sales data • company size • customer data • approximation • health records • customer service • weight in pounds • something that is true • information from statistics • data collected by government • guessing whats going to happen

vocab 2022-10-11

vocab crossword puzzle
Across
  1. health records
  2. guessing whats going to happen
  3. approximation
  4. data collected by government
  5. weight in pounds
Down
  1. sales data
  2. company size
  3. information from statistics
  4. something that is true
  5. gender
  6. customer service
  7. customer data

12 Clues: gender • sales data • company size • customer data • approximation • health records • customer service • weight in pounds • something that is true • information from statistics • data collected by government • guessing whats going to happen

MKT 362 (1) 2023-04-09

MKT 362 (1) crossword puzzle
Across
  1. This is one of the 4 P’s. It focuses on being a physical good but includes things such as warranty and packaging.
  2. This is one of the 4 P’s. It includes marketing channels and physical locations where the customer can interact with and possibly purchase a good.
  3. Each time we communicate with a customer we have an ___________ episode with a fairly defined starting point and ending point for the interaction.
  4. This is one of the 4 P’s. advertising and publicity are examples.
  5. This type of planning is conducted by executive leadership in most organizations. Mission statements and Vision statements are examples of this type of planning.
  6. This type of intelligence is not human but is a driving force behind trends in general in marketing.
  7. This is an acronym for marketing on search engines such as Google or Bing.
  8. This is a type of CRM. It describes how an organization breaks down silos between departments. This communication between departments leads to advances in CRM.
  9. The Product ____________________ includes cows and dogs.
  10. This type of statement was referred to as being unicorns and rainbows by the instructor.
  11. This is an integral acronym to how we manage our relationships with consumers.
  12. This is one of the 4 P’s. It is the P related to monetary value.
  13. A belief that the other party has the necessary expertise to perform as required. It is integral to building trust with a customer.
  14. This is the belief that one party acts in the interest of the others. It is integral to building trust with a customer.
  15. This is a type of behavior that include purchasing habits and motivation of customers.
  16. This type of analysis includes surveying both the internal and external atmosphere of the business environment.
Down
  1. We have more than a primary and secondary market. This is the third level of target markets. It is called a __________ market.
  2. When we divide a market into smaller groups with similar needs and characteristics
  3. When we create a unique image or identity for a product or service in the mind of our target audience.
  4. This is the first stage to a customer’s relationship with our organization. We should be making a positive first impression with customers in part due to this.
  5. This term describes relationship marketing, meaning we focus on customer retention, customer service, and quality in our interactions rather than a single sale.
  6. This consists of all the potential customers who share a need or want.
  7. This is an acronym that defines how much an organization pays in an online setting when they are paying per click.
  8. When we have interest from a customer, whether it originated with a warm or cold lead, we can apply our data to better understand the potential customer. This is called _____________ of the lead.
  9. This concept is how we understood demand and supply as it related to marketing as a concept prior in the USA until the Great Depression altered perceptions.
  10. The surname of the instructor of this course.
  11. When we are involved in customer service that is within our organization and between teammates, we call this _____________ customer service.
  12. Another word for defection rate.

28 Clues: Another word for defection rate. • The surname of the instructor of this course. • The Product ____________________ includes cows and dogs. • This is one of the 4 P’s. It is the P related to monetary value. • This is one of the 4 P’s. advertising and publicity are examples. • This consists of all the potential customers who share a need or want. • ...

UNIT I CROSSWORD-QMSP 2016-04-14

UNIT I CROSSWORD-QMSP crossword puzzle
Across
  1. The cost of quality = Cost of ........ +Cost of non .....
  2. Quality management system requires.........
  3. The quality movement starts from this country
  4. designing for ......... is forth phase of SQM
  5. Failure costs occurring after delivery or shipment of the product - and during or after furnishing of a service - to the customer is called ........failure cost
  6. The costs of all activities specifically designed to prevent poor quality in products or services is called ..........cost
  7. First word of SQM
  8. Establish quality ........ is first phase of SQM
  9. There are two type of certification of QMS- ISO and six ......
  10. The quality Guru
  11. The process in which an organization will identify its business strategies
Down
  1. companies with a certified QMS experience increased ........
  2. Failure costs occurring prior to delivery or shipment to the customer, or before providing a service is called .........failure cost
  3. First word of COQ
  4. One element of QMS is .........analysis and improvement
  5. The costs associated with measuring, evaluating or auditing products or services to assure conformance to quality standards and performance requirements is called ........cost
  6. The final judge of the quality of the service you deliver
  7. .... standards are documented rules and guidelines for implementing a quality system into your company
  8. U.S. establishes the ......... Baldridge National Quality Award in 1987

19 Clues: The quality Guru • First word of COQ • First word of SQM • Quality management system requires......... • The quality movement starts from this country • designing for ......... is forth phase of SQM • Establish quality ........ is first phase of SQM • One element of QMS is .........analysis and improvement • The final judge of the quality of the service you deliver • ...

Centrixity Day 2020-10-11

Centrixity Day crossword puzzle
Across
  1. One of the 3 tenets of our customer promise that relates to being accountable and interacting with the customer.
  2. Innovation focus comes under the _____________ tenet of our customer promise.
  3. We can stay relevant by building capability in __________ Technologies.
  4. This attribute comes under the service tenet of the customer promise.
  5. It’s important that we are P_______ in our communication with customer .
Down
  1. A proactive and C_____________ spirit is well appreciated by our customers.
  2. Quality, Cost and __________
  3. CI is the ___________ customer form IT Department
  4. Customer Feedback is an important part of q__________.

9 Clues: Quality, Cost and __________ • CI is the ___________ customer form IT Department • Customer Feedback is an important part of q__________. • This attribute comes under the service tenet of the customer promise. • We can stay relevant by building capability in __________ Technologies. • It’s important that we are P_______ in our communication with customer . • ...

Training 2016-08-24

Training crossword puzzle
Across
  1. Three step sales process
  2. Device Protection
  3. Customer not willing to recommend Sprint
  4. What I need to become at Sprint
  5. Nexgen Fraud identification system
  6. Spending Limit on a customers account
  7. Customer willing to recommend Sprint
Down
  1. Lower monthly payment option w/turn in at end
  2. Checking customer service areas
  3. Device Financing No Credit Check Option
  4. First step in sales process
  5. Detractor VERY upset with Sprint
  6. The type of experience we need to create for a customer

13 Clues: Device Protection • Three step sales process • First step in sales process • Checking customer service areas • What I need to become at Sprint • Detractor VERY upset with Sprint • Nexgen Fraud identification system • Customer willing to recommend Sprint • Spending Limit on a customers account • Device Financing No Credit Check Option • Customer not willing to recommend Sprint • ...

Customer Creation Process 2013-09-12

Customer Creation Process crossword puzzle
Across
  1. Abbreviation for Customer Account Team
  2. Helpful function to search for customers more thoroughly
  3. Team responsible for troubleshooting product issues
  4. System used to create customers
  5. If an account is flagged with this text, avoid using and contact CAT
  6. Team we should notify after creating billable accounts/sites
  7. Business purpose used to indicate the address we are sending product/service to
  8. Team responsible for setting sales channels
  9. team to contact if you keep gettings system errors
  10. Business purpose used to indicate the person who will be using our product/service
  11. Business purpose indictaing the site we are sending invoice to
Down
  1. Term for more than one party for same customer
  2. Overall Project Name
  3. Number one reason for Duplicates
  4. System used to record customer opportunities/leads

15 Clues: Overall Project Name • System used to create customers • Number one reason for Duplicates • Abbreviation for Customer Account Team • Team responsible for setting sales channels • Term for more than one party for same customer • System used to record customer opportunities/leads • team to contact if you keep gettings system errors • ...

canadian bissenus 2024-10-10

canadian bissenus crossword puzzle
Across
  1. something you need to stay alive
  2. an item you buy that you can touch
  3. a corp that is owned by the government
  4. personal things can be used to pay for biz debt
  5. a person that owns a part of the company that the company were willing to sell
  6. you are personally accountable for thing owed from the biz if it cant pay
  7. money you make-money you spent
Down
  1. a biz based primarily on the internet
  2. customer spending decreases
  3. a good or service that is popular for a short time
  4. sell an experience of does something for you
  5. a good or service that is popular for a long time
  6. sells stuff to the end customer
  7. customer spending is at max
  8. something you don't need to survive

15 Clues: customer spending decreases • customer spending is at max • money you make-money you spent • sells stuff to the end customer • something you need to stay alive • an item you buy that you can touch • something you don't need to survive • a biz based primarily on the internet • a corp that is owned by the government • sell an experience of does something for you • ...

CAM CROSSWORD 2014-09-20

CAM CROSSWORD crossword puzzle
Across
  1. how many ASM's do we have
  2. bottom of basket
  3. the most important associates
  4. it can change a room
  5. if you find a hidden item it's a ___
  6. Renee
  7. it's big, black and fuzzy and likes the hvac
  8. helps keep the house cozy
  9. check this on ID's to see if it's expired
  10. we ___ every customer that walks by
  11. first it's wet and mushy then it's dry and hard
  12. they smell good
  13. for every 4 hours worked you get a ____
Down
  1. don't slam the ____behind you
  2. you get a soda and candy for this
  3. corporate headquarters
  4. look inside always
  5. people hide stuff _____ big items
  6. after we thank the customer we tell them we ___ them
  7. make sure you ____ the customer
  8. don't use this key if there's only 5
  9. cashiers are almost always ____
  10. what you do if an item is defective
  11. ask every customer to do this
  12. we use this to give good customer service

25 Clues: Renee • they smell good • bottom of basket • look inside always • it can change a room • corporate headquarters • how many ASM's do we have • helps keep the house cozy • don't slam the ____behind you • the most important associates • ask every customer to do this • make sure you ____ the customer • cashiers are almost always ____ • you get a soda and candy for this • ...

Business Terminology 2013-05-02

Business Terminology crossword puzzle
Across
  1. mailing or emailing any advertisement, flyers, coupons, etc. directly to a person's gine or email address.
  2. the general type and category, of product or services that a business sells or offers to their customers.
  3. the act of meeting people and building relationships with them to help marketing your business.
  4. the group of customers that you are trying to attract and sell your product to.
  5. a complete overview of every aspect of a business. includesinfo on the product/service, marketing strategies, the target market, financial data, etc.
  6. when a customer tells other people about your product or service, wheter good or bad.
  7. the statistics about the area your business is located in.
Down
  1. a business selling or performing a service.
  2. a business selling products(clothes, auto supplies).
  3. the customer who purchases the product or service that a business is selling.
  4. the moment or event that cause the customer to decide to purchase your product or service.
  5. a similar business selling similar products or services in a nearby location.

12 Clues: a business selling or performing a service. • a business selling products(clothes, auto supplies). • the statistics about the area your business is located in. • the customer who purchases the product or service that a business is selling. • a similar business selling similar products or services in a nearby location. • ...

2023 Outage Refresher 2023-10-05

2023 Outage Refresher crossword puzzle
Across
  1. These help prevent wildfires.
  2. Everyone should stay _____ feet from a downed wire.
  3. All Out and the main breaker will not reset or stay in place, provide this contractor.
  4. There are _____ outage levels.
  5. All house fire reconnections are processed through this team. (2 words w/no space)
  6. Department for trees that pose a threat to power lines. (2 words w/no space)
  7. If a wire falls on a car and the person is inside, advise the customer to _______! (2 words w/no space)
  8. Use the ______ address if you cannot find the customer’s address not in OMS.
  9. Used as the Outage Code when a customer says they they heard something like a gunshot or explosion. (2 words w/no space)
  10. The meter base, conduit, and weatherhead are all _______ owned.
  11. First customer reporting outage in the area, have them reset their ______.
Down
  1. When a customer is reporting a low or downed wire, we should advise them to _____.
  2. Customer is reporting partial service.
  3. _______ Outages are used for maintenance work.
  4. Use this when reporting a vehicle running into a pole or guy wire. (3 words w/no space)
  5. The "relief valve" outage to prevent damage.
  6. A ______ event outage is usually caused by high winds, snow, ice, or heavy rain.
  7. You call this group if sparks are dropping into dry grass or leaves.
  8. This should be provided on all outage calls. Hint: Think of a soft skill.
  9. When a car runs into our _______ equipment, we report it as UG Equipment Hit.
  10. These are what we call the everyday outages that occur. (2 words w/no space)
  11. The ______ map lets customers view information about their outage and what is going on around our service territory.

22 Clues: These help prevent wildfires. • There are _____ outage levels. • Customer is reporting partial service. • The "relief valve" outage to prevent damage. • _______ Outages are used for maintenance work. • Everyone should stay _____ feet from a downed wire. • The meter base, conduit, and weatherhead are all _______ owned. • ...

ShrinkSmart Crossword 2020-08-23

ShrinkSmart Crossword crossword puzzle
Across
  1. What is the name of our DLPM?
  2. The ShrinkSmart ____ meets once a month.
  3. Customer service is a great way to prevent theft.
  4. If you notice a customer displaying an alert signal always tell ______ right away.
  5. One way to earn a CIP is finding a ticket that has been _____ with.
  6. A CIP over $100 is considered a _____ award.
  7. When working in the warehouse, ensure all furniture is ____ properly.
  8. The ten foot ten second rule is a great way to deter shoplifters and bring our inmoment up!
  9. You can earn $1.25 for each ______ prices item at the cash register.
Down
  1. August’s ShrinkSmart topic is _____.
  2. You can always use the _____ to report suspicions of internal theft.
  3. When on cash, always look at the POS _____ after each item is scanned
  4. Make sure to watch this months Shrink video in the ____ or online at ShrinkSmart.ca
  5. An example of a _____ item is a picture frame inside a garbage can at cash.
  6. The departments that have the most shrink are located on the shrink _____.
  7. Never follow a shoplifter _____ the store.
  8. By providing great customer service, you could earn _____ dollars on your paycheck!
  9. Responding to the _____ could earn you an award of 10% of the items retrieved.
  10. Once a month, you could be our _____ star!

19 Clues: What is the name of our DLPM? • August’s ShrinkSmart topic is _____. • The ShrinkSmart ____ meets once a month. • Never follow a shoplifter _____ the store. • Once a month, you could be our _____ star! • A CIP over $100 is considered a _____ award. • Customer service is a great way to prevent theft. • One way to earn a CIP is finding a ticket that has been _____ with. • ...

Business Terminology 2014-10-01

Business Terminology crossword puzzle
Across
  1. Business A business selling or performing a service (examples; car wash, hair salon, nail shop, etc.)
  2. A business selling products(clothes, auto supplies)
  3. The group of customers that you are trying to attract and sell your product to
  4. The statistics about your area your business is located in
  5. Mailing or emailing any advertisement, flyer, coupons, etc. directly to a person's home or email address
  6. When a customer tells other people about your product or service, whether good or bad
Down
  1. The moment or event that causes the customer to decide to purchase your product or service
  2. The act of meeting people and building relationships with them to help marketing your business
  3. A complete overview of every aspect of a business. Includes info on the product/service, marketing strategies, the target market, financial data, etc.
  4. The customer who purchases the product or service that a business is selling
  5. The general type and category, of a product or services that a business sells or offers to their customers
  6. A similar business selling similar products or services in a nearby location

12 Clues: A business selling products(clothes, auto supplies) • The statistics about your area your business is located in • The customer who purchases the product or service that a business is selling • A similar business selling similar products or services in a nearby location • The group of customers that you are trying to attract and sell your product to • ...

Business Terminology Puzzle Assignment 2014-10-15

Business Terminology Puzzle Assignment crossword puzzle
Across
  1. of mouth When a customer tells other people about your product or service, whether good or bad.
  2. of sale The moment or event that causes the customer to decide to purchase your product or service.
  3. The statistics about the area your business is located in.
  4. business A business selling or performing a service [ex: car wash,hair salon, nail shop,etc.]
  5. market The group of customers that you are trying to attract and sell your product to.
Down
  1. A similar business selling similar products or services in a nearby location.
  2. plan A complete overview of every aspect of a business.Includes info on the product/service, marketing strategies, the market, financial data,etc.
  3. business A business selling products or services in a nearby location.
  4. The customer who purchases the product or service that a business is selling.
  5. relations The act of meeting people and building relationships with them to help marketing your business.
  6. mail Mailing or emailing any advertisement, flyer, coupons, etc. directly to a person's home or email address.
  7. image The general type and category, of product or services that a business sells or offers to their customers.

12 Clues: The statistics about the area your business is located in. • business A business selling products or services in a nearby location. • A similar business selling similar products or services in a nearby location. • The customer who purchases the product or service that a business is selling. • ...

Business Revision 1 2019-05-14

Business Revision 1 crossword puzzle
Across
  1. External Business influence - Changes in _____ and trends
  2. Every limited company has to pay ______ tax on the profit
  3. The impact of growth on customer service- Staff may be ________
  4. Motivational factors: interesting & _______ work
  5. suggests there are five hierarchies or levels of need that explain why people work
  6. There are many ways to measure customer satisfaction: Repeat business ____
  7. in Time (JIT) means that stock arrives on the production line just as it is needed
Down
  1. of scale occur when a business grows so large that the costs per unit increase
  2. production (often known as mass production) involves the use of production lines
  3. customisation is a marketing and manufacturing technique
  4. production is when a small quantity of identical products are made
  5. Additional physical resource requirements can be challenges of ______
  6. Good customer service has the following advantages: • Customer ______ ; all business want their customers to come back again and again
  7. production or one-off production, involves producing custom work

14 Clues: Motivational factors: interesting & _______ work • customisation is a marketing and manufacturing technique • Every limited company has to pay ______ tax on the profit • External Business influence - Changes in _____ and trends • The impact of growth on customer service- Staff may be ________ • production or one-off production, involves producing custom work • ...

Six Sigma 2022-11-05

Six Sigma crossword puzzle
Across
  1. Fourth step in DMAIC
  2. Target set for a product of the process by customer or market performance
  3. A very common continuous probability seen in statistics.
  4. Ensures that the process performance be maintained to satisfy customer needs.
  5. Ability of a product, service, or process to meet its design specs is an interpretation of the customer needs
Down
  1. Drives defects down into parts per million levels of performance.
  2. A departure of a quality characteristic from its intended level or state that occurs with severity sufficient to cause an associated product or service not to meet a specification requirement, compromising a customer’s expectation for a product or service
  3. Standard steps for improving an existing process
  4. First step in DMAIC
  5. All response parameters have constant means, variances over time, and distribution.
  6. Allows for a great number of defects per million.
  7. Fifth step in DMAIC
  8. Near perfection, counts the number of flaws in a process and aims to fix them or get rid of them.
  9. Limits of expected variation of data
  10. Second step in DMAIC
  11. Third step in DMAIC

16 Clues: First step in DMAIC • Fifth step in DMAIC • Third step in DMAIC • Fourth step in DMAIC • Second step in DMAIC • Limits of expected variation of data • Standard steps for improving an existing process • Allows for a great number of defects per million. • A very common continuous probability seen in statistics. • ...

business crossword 2013-05-16

business crossword crossword puzzle
Across
  1. the customer who purchases the product or service that a business is selling
  2. mailing or emailing any advertisement, flyer,coupons, etc. directly to a person's home or email address
  3. act of people and building relationships whit them to help marketing your business
  4. the moment or event that causes the customer to decide to purchase your product or service
  5. the group of customers that you are tring to attract and sell your product to
  6. the general type and category, of product or services that a business sells or offers to their customers
Down
  1. when a customer tells other people about your product or service,whether good or bad
  2. the statistics about the area your business is located in.
  3. a similar business selling similar products or services in a nearby location
  4. a complete overview of every aspect of a business.includes info on the product/service,marketing strategies, the target market, financial date,etc
  5. a bussines selling products (clothes,auto supplies)
  6. a business selling or performing a service (examples car wash, hair salon, nail shop, etc. )

12 Clues: a bussines selling products (clothes,auto supplies) • the statistics about the area your business is located in. • the customer who purchases the product or service that a business is selling • a similar business selling similar products or services in a nearby location • the group of customers that you are tring to attract and sell your product to • ...

Business Terminology Puzzle 2014-11-05

Business Terminology Puzzle crossword puzzle
Across
  1. Image the general type and category, of product or services that a business sells or offers to their customers
  2. the statistics about the area your business is located in
  3. Business a business selling products [clothes, auto supplies]
  4. of Sale the moment or event that causes the customer to decide to purchase your product or service
  5. Business a business selling or performing a service
  6. Plan a complete overview of every aspect of a business. Includes info on the product/service,marketing strategies, the target market, financial data, etc
Down
  1. the customer who purchases the product or service that a business is selling
  2. Market the group of customers that you are trying to attract and sell your product to
  3. Mail mailing or emailing any advertisement,flyer,coupons,etc. directly to a person's home or email address
  4. a similar business selling similar products or services in a nearby location
  5. of Mouth when a customer tells pther people about your product or service, whether good or bad
  6. Relations the act of meeting people and building relationships with them to help marketing your business

12 Clues: Business a business selling or performing a service • the statistics about the area your business is located in • Business a business selling products [clothes, auto supplies] • the customer who purchases the product or service that a business is selling • a similar business selling similar products or services in a nearby location • ...

German Homework - Henry W 2016-10-07

German Homework - Henry W crossword puzzle
Across
  1. to fly
  2. pitcher
  3. voice
  4. to visit
  5. beer jug
  6. to bring
  7. service
  8. "im sorry"
  9. tent
  10. to see
  11. to laugh
Down
  1. to dance
  2. to call
  3. beer tent
  4. pleased
  5. fairgrounds
  6. to make
  7. customer
  8. to play
  9. to say

20 Clues: tent • voice • to say • to call • pitcher • pleased • service • to visit • beer jug • customer • beer tent • "im sorry" • fairgrounds • to fly • to see • to make • to play • to dance • to bring • to laugh

besiness enviroment 2014-03-04

besiness enviroment crossword puzzle
Across
  1. of mouth when a customer tell other people about your product or services ,whether good or bad.
  2. relations the act of meeting people and building relationship with them to help marketing your business.
  3. market the group of customers that you are trying to attract and sell your product to.
  4. the statistics about the area your business is located in.
  5. of sale the moment or event that cause the customer to decide to purchase your product or service.
  6. plan A complete overview of every aspect of a business.
  7. business a business selling or performing a service.
  8. business A business selling products.
Down
  1. a similar business selling similar products or services in a nearby location.
  2. image The general type and category ,of product or services that a business sell or offers to their customers.
  3. mail mailing or emailing any advertisement.
  4. The customer who purchases the product or service that a business is selling.

12 Clues: business A business selling products. • mail mailing or emailing any advertisement. • business a business selling or performing a service. • plan A complete overview of every aspect of a business. • the statistics about the area your business is located in. • a similar business selling similar products or services in a nearby location. • ...

BA- Forms 2024-05-30

BA- Forms crossword puzzle
Across
  1. Send this to request a Spanish rep calls back the customer.
  2. In winter, if there is a pending door hanger order & you discussed charges
  3. Customer has oxygen concentrator
  4. In Illinois of you're making an exception to payment arrangement rules
  5. When there is more than 1 profile in the system
  6. If you were a gen res rep & needed to send proof of activation.
  7. When you find out a customer has passed away.
  8. Customer reports possible meter tampering.
  9. Building/premise type review
  10. To make permanent access comments on a premise
Down
  1. Sent when you want to have late payment waiver reset
  2. When customer says someone put service in their name without their permission
  3. Customer has EFT on 1 account but not another, s\wants same eft information on both accounts
  4. When customer says we have the wrong address
  5. If customer moving with a PA send this to move balance and set PA at new address
  6. When customer says they are on the wrong rate.

16 Clues: Building/premise type review • Customer has oxygen concentrator • Customer reports possible meter tampering. • When customer says we have the wrong address • When you find out a customer has passed away. • When customer says they are on the wrong rate. • To make permanent access comments on a premise • When there is more than 1 profile in the system • ...

Food Ingredion Crossword 2024-10-17

Food Ingredion Crossword crossword puzzle
Across
  1. Idea lab
  2. food preservation
  3. chocolate
  4. Corporate
  5. something new
  6. Culinary & Food science
  7. AI
  8. tier 1 crop
  9. Starbucks
Down
  1. Condiment
  2. sugar reduction
  3. Maltitol
  4. environmental balance
  5. Doesn't eat meat
  6. service
  7. thick
  8. Twizzlers
  9. search engine
  10. shellfish
  11. competitor

20 Clues: AI • thick • service • Idea lab • Maltitol • Condiment • chocolate • Corporate • Twizzlers • shellfish • Starbucks • competitor • tier 1 crop • search engine • something new • sugar reduction • Doesn't eat meat • food preservation • environmental balance • Culinary & Food science

QUALITY CONTROL 2024-12-20

QUALITY CONTROL crossword puzzle
Across
  1. Established requirements or criteria used to measure quality.
  2. Information about reactions to a product or service used as a basis for improvement.
  3. To make something less severe or serious.
  4. Ongoing efforts to enhance products, services, or processes.
  5. The ability of a business to compete effectively in its market.
  6. The difference between revenue and costs for a business.
  7. Measurements used to assess performance or quality.
  8. Adhering to established guidelines or specifications.
  9. The difference between expected and actual performance.
  10. A positive declaration intended to give confidence; a promise.
  11. Comparing business processes and performance metrics to industry bests and best practices.
  12. The act or process of wasting resources or materials.
  13. The amount required to purchase or produce something.
Down
  1. A person hired to pose as a customer to evaluate service quality.
  2. A careful examination or scrutiny of products.
  3. A process through which a business seeks to ensure that product quality is maintained or improved.
  4. The beliefs or opinions that are generally held about someone or something.
  5. The act of refusing to accept or consider something.
  6. A measure of how products or services meet or exceed customer expectations.
  7. The act of discovering or identifying something.
  8. Efforts aimed at enhancing existing processes for better efficiency and effectiveness.
  9. flaw or imperfection in a product or service.
  10. The process of selecting a representative group from a larger population for inspection.
  11. The efficiency with which goods or services are produced.
  12. The overall assessment of how well a service meets customer expectations.

25 Clues: To make something less severe or serious. • flaw or imperfection in a product or service. • A careful examination or scrutiny of products. • The act of discovering or identifying something. • Measurements used to assess performance or quality. • The act of refusing to accept or consider something. • Adhering to established guidelines or specifications. • ...

callone 2015-12-09

callone crossword puzzle
Across
  1. Working together, collaboration
  2. Group of people with same goals
  3. Managed Services Operations
  4. Gathering movement, relocation
  5. Taking charge/control of something, to direct
  6. Next Business Day
  7. To rise/stress or make something important
Down
  1. Activities of a business or organization
  2. Back Order
  3. Service Request
  4. Process of using words, sounds, signs
  5. Acts done for others, as a business
  6. Customer Care Center
  7. Work Order
  8. Effort made to do something correctly/safely
  9. First number
  10. On whole Earth, worldwide
  11. National Cash Register
  12. Estimated Time of Arrival
  13. Service Level Agreement
  14. Conversation via phone

21 Clues: Back Order • Work Order • First number • Service Request • Next Business Day • Customer Care Center • National Cash Register • Conversation via phone • Service Level Agreement • On whole Earth, worldwide • Estimated Time of Arrival • Managed Services Operations • Gathering movement, relocation • Working together, collaboration • Group of people with same goals • ...

CUSTOMER EXPERIENCE SERVICE STANDARDS 2023-01-19

CUSTOMER EXPERIENCE SERVICE STANDARDS crossword puzzle
Across
  1. ______ is the Japanese word for great customer service.
  2. Every member of the CRVA is an ______ for Charlotte.
  3. Take ______, and offer a complete solution to the customer's needs.
  4. By living out our Core Values, we offer an ______, personalized, and memorable experience for every customer we serve.
  5. Ensure all customers need have been met, and offer an authentic ______ with appreciation.
Down
  1. Look for ______ to deliver exceptional service and exceed expectations.
  2. In seeing the big picture, you can have a ______!
  3. We deliver ______ customer experience.
  4. ______ the customer with thoughtful questions and active listening.
  5. Observe and proactively initiate the customer experience with a personalized greeting and a ______.

10 Clues: We deliver ______ customer experience. • In seeing the big picture, you can have a ______! • Every member of the CRVA is an ______ for Charlotte. • ______ is the Japanese word for great customer service. • Take ______, and offer a complete solution to the customer's needs. • ______ the customer with thoughtful questions and active listening. • ...

10-28 2024-10-28

10-28 crossword puzzle
Across
  1. daržovė
  2. sumuštinis
  3. padėklas
  4. pasalugos
  5. šaukštas
  6. krevetės
  7. Kokį prielinksnį pridėtume prie žodžio intrested...?
  8. šakutė
Down
  1. aviena
  2. Jautiena
  3. restoranas
  4. klientas
  5. peilis
  6. virtuvės šefas
  7. šviežias
  8. padavėjas

16 Clues: aviena • peilis • šakutė • daržovė • Jautiena • klientas • šviežias • padėklas • šaukštas • krevetės • pasalugos • padavėjas • restoranas • sumuštinis • virtuvės šefas • Kokį prielinksnį pridėtume prie žodžio intrested...?

Acronym's 2023-05-31

Acronym's crossword puzzle
Across
  1. Regional Director of Operations
  2. Customer Concerns
  3. Assistant Site Route Manager
  4. Standard Operating Process
  5. Learning Management System
Down
  1. Human Resource
  2. Operations Support & Concerns
  3. Assistant Operations Manager
  4. Customer Service
  5. Accounts Payable
  6. Route Manager
  7. Operations Support Manager

12 Clues: Route Manager • Human Resource • Customer Service • Accounts Payable • Customer Concerns • Standard Operating Process • Operations Support Manager • Learning Management System • Assistant Operations Manager • Assistant Site Route Manager • Operations Support & Concerns • Regional Director of Operations

Vendas 2022-04-23

Vendas crossword puzzle
Across
  1. factura
  2. produto
  3. cliente
  4. empregado
  5. caro
  6. barato
Down
  1. bem-vindo
  2. serviço
  3. vender
  4. comprar
  5. vegano
  6. ajuda
  7. expositor
  8. loja

14 Clues: caro • loja • ajuda • vender • vegano • barato • serviço • factura • produto • comprar • cliente • bem-vindo • expositor • empregado

Marketing Vocab 2016-09-01

Marketing Vocab crossword puzzle
Across
  1. Products, place,price, promotion
  2. Action that is done for customer
  3. Involves making products
  4. Help determine a companies strengths and weakness
  5. Process of telling people about a product or service
  6. Physical item
  7. Plan for a company so that it avoids problems
  8. Activities that focus on customers to earn profit
Down
  1. Amount of money needed for a product
  2. Bought or sold
  3. Predict future sales and revenue
  4. Is a concept,cause or image
  5. Physically delivering goods to customers
  6. Specific groups of customers yours selling to
  7. Who buys products
  8. Plan of action for marketing a product

16 Clues: Physical item • Bought or sold • Who buys products • Involves making products • Is a concept,cause or image • Products, place,price, promotion • Predict future sales and revenue • Action that is done for customer • Amount of money needed for a product • Plan of action for marketing a product • Physically delivering goods to customers • Specific groups of customers yours selling to • ...

F&B Industry 2021-10-11

F&B Industry crossword puzzle
Across
  1. one of three resources used in food service operations
  2. similar to brasserie, serves coffee and snacks and all types of meals
  3. apprentice
  4. need to sate hunger
  5. carver responsible for the carving trolley
  6. meeting or exceeding guest expectations
  7. offers honest, basic and robust cooking on checkered table cloths
Down
  1. between captive and non-captive markets
  2. customer is seated orders from menu and served
  3. need value for money
  4. market where customer has no choise in food operation
  5. wine waiter or expert
  6. expert in cocktail making
  7. responsible for billing and taking payments
  8. one of three variables of foodservice operations
  9. served from buffet or passed trays
  10. food when impossible to get home

17 Clues: apprentice • need to sate hunger • need value for money • wine waiter or expert • expert in cocktail making • food when impossible to get home • served from buffet or passed trays • between captive and non-captive markets • meeting or exceeding guest expectations • carver responsible for the carving trolley • responsible for billing and taking payments • ...

Hospitality 2024-04-01

Hospitality crossword puzzle
Across
  1. - Who is the boss
  2. Service Audit - How do we measure satisfaction
  3. welcome - First standard of service
  4. training - Teaching employee's Customer Service
  5. Residence - Place for seniors to call home
Down
  1. - Another word for the edible portion of food
  2. Language - What is a non-verbal communication factor
  3. - Most important facial expression
  4. - Most important part of communication
  5. Farewell - Last standard of service
  6. Cost Card - What has elements of ingredients and costs

11 Clues: - Who is the boss • - Most important facial expression • Farewell - Last standard of service • welcome - First standard of service • - Most important part of communication • Residence - Place for seniors to call home • - Another word for the edible portion of food • Service Audit - How do we measure satisfaction • training - Teaching employee's Customer Service • ...

koolis 2020-03-03

koolis crossword puzzle
Across
  1. kätte saama
  2. serveerima
  3. tohutu
  4. tõsiasi
  5. kõik kokku
  6. iseteenindus
  7. kaasavõtmisega söögikoht, kaasavõetavad söögid
  8. menüü
  9. prukas
Down
  1. apteeker
  2. juustuburger
  3. kokakoola
  4. kavandama
  5. arendama
  6. klient
  7. drive-in-restorani teenindaja
  8. sümbol

17 Clues: menüü • tohutu • klient • sümbol • prukas • tõsiasi • apteeker • arendama • kokakoola • kavandama • serveerima • kõik kokku • kätte saama • juustuburger • iseteenindus • drive-in-restorani teenindaja • kaasavõtmisega söögikoht, kaasavõetavad söögid

STORE 2025-07-01

STORE crossword puzzle
Across
  1. Optimization of Processes and Tools for Improved Customer Service
  2. Enhancement of Systems, Tools, & Excellence in Error Management
  3. Strategic Tool Enhancement & Excellence in Resolution
  4. Issue & Process Solutions, Improvement & Resolution Excellence
  5. Accelerated Service Process and Issue Resolution Excellence
  6. Process Resolution & Issue Management Excellence
Down
  1. Excellence in Process Enhancement & Resolution Team
  2. Strategic Process & Issue Resolution Improvement Team
  3. Optimization And System Issue Solutions
  4. System & Tool Optimization for Resolution Excellence
  5. Resolution Enhancement & Strategic Tool Optimization for Results Excellence
  6. Resolution, Issue Solutions & Enhancement
  7. Tool Improvement & Excellence in Resolution
  8. Resolution Enhancement And Customer Tool-optimization
  9. Solutions Yielding Superior Tool Enhancement & Management

15 Clues: Optimization And System Issue Solutions • Resolution, Issue Solutions & Enhancement • Tool Improvement & Excellence in Resolution • Process Resolution & Issue Management Excellence • Excellence in Process Enhancement & Resolution Team • System & Tool Optimization for Resolution Excellence • Strategic Process & Issue Resolution Improvement Team • ...

Customer Service Week 2017 2017-09-29

Customer Service Week 2017 crossword puzzle
Across
  1. uses barcode scanning technology
  2. accessible through Secure Enterprise, allows you to securely access, view and download multiple types of data reports
  3. implemented Sept. 12, 2017
  4. one of patient/donor identifier
  5. one criteria to accrue time for a waitlisted patient
  6. Any neoplasm or tumor that is cancerous as opposed to being benign.
  7. to clone a member or user
Down
  1. A response entered in the donor feedback process that explains the outcome of an organ considered for the potential of transplantation.
  2. comment from members
  3. Set by Angel Caroll
  4. Any potential donor referred to an OPO by a hospital but no written consent.
  5. Reset my _(8letters)?
  6. When organ removal, death, or replacement on chronic allograft support system has occurred.
  7. A test to determine the incompatibility between a donor and a recipient

14 Clues: Set by Angel Caroll • comment from members • Reset my _(8letters)? • to clone a member or user • implemented Sept. 12, 2017 • one of patient/donor identifier • uses barcode scanning technology • one criteria to accrue time for a waitlisted patient • Any neoplasm or tumor that is cancerous as opposed to being benign. • ...

Customer Service Week 2021 2021-09-28

Customer Service Week 2021 crossword puzzle
Across
  1. holds the caster in place
  2. a rear tire that offers inserts
  3. the foundation of the wheelchair
  4. this process applies an accent color to parts
  5. will propel a power wheelchair
  6. a rigid style of wheelchair
  7. accessory to set your book on or write
Down
  1. the side frame of a Q2 can be straight or
  2. this will hold your wheel on
  3. small wheel in front
  4. allows the caster to spin
  5. a type of rear wheel
  6. this type of hand rim comes in oblique
  7. provides power

14 Clues: provides power • small wheel in front • a type of rear wheel • holds the caster in place • allows the caster to spin • a rigid style of wheelchair • this will hold your wheel on • will propel a power wheelchair • a rear tire that offers inserts • the foundation of the wheelchair • this type of hand rim comes in oblique • accessory to set your book on or write • ...

Customer Service Week 2022 2022-09-14

Customer Service Week 2022 crossword puzzle
Across
  1. Metal top of the brush
  2. place to refresh stamping instructions on order
  3. customer specification diagram
  4. cost of an item
  5. routing system for emails
  6. shipping company delivering our products
  7. price and availability
  8. Carbon composition designation
Down
  1. Wire(s) that connect the brush to the terminal
  2. Customer rating of HCP
  3. Curved bottom surface of the brush
  4. FAI is one type
  5. Groove on the top of the brush
  6. Insulation over the shunt wires

14 Clues: FAI is one type • cost of an item • Customer rating of HCP • Metal top of the brush • price and availability • routing system for emails • customer specification diagram • Groove on the top of the brush • Carbon composition designation • Insulation over the shunt wires • Curved bottom surface of the brush • shipping company delivering our products • ...

VZC Customer Service Week 2019-09-16

VZC Customer Service Week crossword puzzle
Across
  1. Type of call where the Emergency Button is pressed in the vehicle
  2. Name of the Vendor Manager
  3. Lead Supervisor
  4. System used when Siebel is not working/offline to find a location
  5. Where we document a caller's interaction
  6. A vehicle's unique identifying number
  7. Acronym for the database used to search for 10 digit PSAP numbers
Down
  1. Phone system
  2. Official Name of Mercedes Benz Telematics Services
  3. Where to find steps and processes for call handling
  4. Type of call where system recognizes the vehicle was in a crash
  5. Acronym for Public Safety Answering Point
  6. Acronym for Dual Tone Multi Frequency
  7. Official Name of Volkswagen Telematics Services

14 Clues: Phone system • Lead Supervisor • Name of the Vendor Manager • Acronym for Dual Tone Multi Frequency • A vehicle's unique identifying number • Where we document a caller's interaction • Acronym for Public Safety Answering Point • Official Name of Volkswagen Telematics Services • Official Name of Mercedes Benz Telematics Services • ...

Customer Service Week 2020 2020-10-05

Customer Service Week 2020 crossword puzzle
Across
  1. A car found on the executive train
  2. Used to be the end of a train
  3. What an engineer drives
  4. A department in the NSC
  5. Where the AED is located
  6. A department in the NSC
  7. Some employees may be a member
Down
  1. Something moved in Winnipeg yard
  2. Something to move product in
  3. Where roads meet railroads
  4. The "S" in NSC
  5. Type of railcar
  6. What trains drive on
  7. A car used to haul liquids
  8. Some employees are qualified _______

15 Clues: The "S" in NSC • Type of railcar • What trains drive on • What an engineer drives • A department in the NSC • A department in the NSC • Where the AED is located • Where roads meet railroads • A car used to haul liquids • Something to move product in • Used to be the end of a train • Some employees may be a member • Something moved in Winnipeg yard • A car found on the executive train • ...

Unit 14- Customer Service 2023-01-31

Unit 14- Customer Service crossword puzzle
Across
  1. This act legally protects everyone from discrimination, such as age and race
  2. This business is a retail store
  3. This act ensures that the workplace is safe for all employees
  4. This act ensures that everyone's personal information is not leaked or sold
Down
  1. This business offers flights
  2. If a business carries out excellent customer service, they will gain a positive..........
  3. A customer file one of these, if they are not happy with the customer service they received
  4. Rules passed by the government which all businesses must follow
  5. The person who purchases a product/service

9 Clues: This business offers flights • This business is a retail store • The person who purchases a product/service • This act ensures that the workplace is safe for all employees • Rules passed by the government which all businesses must follow • This act ensures that everyone's personal information is not leaked or sold • ...

Sales Vocabulary 2025-04-11

Sales Vocabulary crossword puzzle
Across
  1. The difference between the cost of producing something and its selling price
  2. A recommendation from an existing customer that leads to new business opportunities
  3. A reward offered to motivate customers or salespeople, such as discounts, bonuses, or promotions
  4. Encouraging a customer to purchase a more expensive or upgraded version of a product
  5. Contacting a prospect after an initial meeting or interaction to maintain interest
  6. An unsolicited phone call made to a potential customer to introduce a product or service
Down
  1. Potential customer who may be interested in your product or service
  2. A persuasive presentation or speech used to sell a product or service
  3. Selling additional, complementary products to a customer

9 Clues: Selling additional, complementary products to a customer • Potential customer who may be interested in your product or service • A persuasive presentation or speech used to sell a product or service • The difference between the cost of producing something and its selling price • Contacting a prospect after an initial meeting or interaction to maintain interest • ...

Customer Service Week 2022 - Mind Bender Competition 2022-10-03

Customer Service Week 2022 - Mind Bender Competition crossword puzzle
Across
  1. A tool to measure customer advocacy
  2. Manage your workflow tasks
  3. Documents & files
  4. Violation of code of conduct
  5. We should always work towards
  6. Get it _____ the first time.
Down
  1. The quality of being faithful towards
  2. It is important to ____ customer's need.
  3. Not everyone is able to identify
  4. _____ Regulation
  5. Ability to understand feelings of customer
  6. Polite expression of praise
  7. Make sure you deliver _____ service.
  8. Go the extra ___ for your customer.

14 Clues: _____ Regulation • Documents & files • Manage your workflow tasks • Polite expression of praise • Violation of code of conduct • Get it _____ the first time. • We should always work towards • Not everyone is able to identify • A tool to measure customer advocacy • Go the extra ___ for your customer. • Make sure you deliver _____ service. • The quality of being faithful towards • ...

Onesource Scavenger Hunt 2017-08-21

Onesource Scavenger Hunt crossword puzzle
Across
  1. A customer is asking about a feature they thought they had. Looking under the Priceplan & Services tab in SmartDesktop, what option allows us to view previous rateplans and addons?
  2. Always check this tool before starting a port request.
  3. The customer is saying they want to bring their home phone number over to mobility, and have heard about a $10 rateplan that will work with a special wireless box. What name of the service the customer is referring to?
  4. What is the name of the Roaming Pass program that allows customer to use their cell plan abroad as if they were still at home?
  5. Your customer has changed their rateplan to an YC plan to take advantage of shareable data on the account. What addon do you need to add to their YC plan to allow them access to the account’s data services?
  6. What is the rate plan associated to this soc code: PVC55NAT
  7. A customer has found a device they’d previously declared lost. In Smartdesktop what option allows us to view and change a device’s status in that regard?
  8. What program do customers finance tablets under with telus?
  9. A customer wants to block their subscriber from having Google Play purchases charged to the account. What feature would block the ability to charge content to their TELUS invoice?
  10. In Smart Desktop this tab allows us to viewer payment history, pending charges, and past/pending adjustments.
  11. What tool allows us to see bills as the customer would see them printed?
Down
  1. Your customer would like to return a phone ordered through Direct Fulfillment. What request form would you use from the Kana tool?
  2. What extended warranty service would cover a Samsung Galaxy S8?
  3. This number is the identifying serial number for a phone.
  4. A customer says they spoke to an agent that visited them at their home. What is the name of the team that specializes in these sorts of sales?
  5. This department (abbreviated) handles inquiries related to transferring a customer number into Telus from another provider.
  6. When activating an account Telus requires a Driver’s License, major credit card, or (?) to run a credit check.
  7. Your customer is requesting the Call Forwarding feature that includes 3000 long distance Call Forwarding minutes. Which soc code do you need to provision?

18 Clues: Always check this tool before starting a port request. • This number is the identifying serial number for a phone. • What is the rate plan associated to this soc code: PVC55NAT • What program do customers finance tablets under with telus? • What extended warranty service would cover a Samsung Galaxy S8? • ...

Customer Service Week 2020 2020-09-01

Customer Service Week 2020 crossword puzzle
Across
  1. Treat everyone with respect and
  2. To hear with intention
  3. Shoot
  4. If the caller is upset stay
  5. Work done by one person or a group that benefits another
  6. Recognize with gratitude: be grateful for
  7. Communicate
Down
  1. without this there is no Aflac
  2. Your Problem
  3. To transmit Information
  4. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement.
  5. Being of service or assistance
  6. Cover the customer: not your
  7. Know Your

14 Clues: Shoot • Know Your • Communicate • Your Problem • To hear with intention • To transmit Information • If the caller is upset stay • Cover the customer: not your • without this there is no Aflac • Being of service or assistance • Treat everyone with respect and • Recognize with gratitude: be grateful for • Work done by one person or a group that benefits another • ...

F&B Industry 2021-10-11

F&B Industry crossword puzzle
Across
  1. responsible for billing and taking payments
  2. food when impossible to get home
  3. need to sate hunger
  4. served from buffet or passed trays
  5. apprentice
  6. between captive and non-captive markets
  7. wine waiter or expert
  8. market where customer has no choise in food operation
  9. offers honest, basic and robust cooking on checkered table cloths
Down
  1. carver responsible for the carving trolley
  2. need value for money
  3. expert in cocktail making
  4. similar to brasserie, serves coffee and snacks and all types of meals
  5. customer is seated orders from menu and served
  6. one of three resources used in food service operations
  7. one of three variables of foodservice operations
  8. meeting or exceeding guest expectations

17 Clues: apprentice • need to sate hunger • need value for money • wine waiter or expert • expert in cocktail making • food when impossible to get home • served from buffet or passed trays • between captive and non-captive markets • meeting or exceeding guest expectations • carver responsible for the carving trolley • responsible for billing and taking payments • ...

Celebrating Customer Service Week 2014-07-29

Celebrating Customer Service Week crossword puzzle
Across
  1. Do the _____ thing
  2. Celebrating customer Service Week
  3. Allstate agents are _______ advisors
  4. Allstate offers a claim ____________ guarantee
  5. Allstaters are a _____ for Good
Down
  1. We help customers realize their homes and ______
  2. Allstate treats customers with _______
  3. Delivering on the Customer Value __________
  4. Put people ahead of ________
  5. Allstate ________ what matters most to me
  6. Allstaters can connect with each other through the Employee _______
  7. You're in good _____ with Allstate
  8. ____ Expectations
  9. He's the world's worst cleaning lady ______

14 Clues: ____ Expectations • Do the _____ thing • Put people ahead of ________ • Allstaters are a _____ for Good • Celebrating customer Service Week • You're in good _____ with Allstate • Allstate agents are _______ advisors • Allstate treats customers with _______ • Allstate ________ what matters most to me • Delivering on the Customer Value __________ • ...

NICO Customer Service Crossword 2016-11-10

NICO Customer Service Crossword crossword puzzle
Across
  1. We insure this type of policy
  2. Who we hire out to work locally
  3. One of the founding brothers of NICO
  4. One of our TPA's
  5. Amount of $ an insured is required to pay us as provided by policy
  6. They send in a letter of rep
Down
  1. What an insured needs to see their claims history
  2. A coastal state
  3. Who is out after hours company
  4. One of the main customer service skills
  5. Also known as Assigned Risk Solutions
  6. True or False we can give out reserves
  7. What room did the first shareholders meeting take place
  8. Service In WW II NICO was instrumental in devising a plan to streamline what in Omaha

14 Clues: A coastal state • One of our TPA's • They send in a letter of rep • We insure this type of policy • Who is out after hours company • Who we hire out to work locally • One of the founding brothers of NICO • Also known as Assigned Risk Solutions • True or False we can give out reserves • One of the main customer service skills • What an insured needs to see their claims history • ...

Customer Service Team 2025 2025-03-19

Customer Service Team 2025 crossword puzzle
Across
  1. Harry Kane
  2. Mein Grundstuck, meine Leidenschaft
  3. Im Einsatz, wo es brennt
  4. Kumusta
  5. efgaoGire
  6. Karaoke
  7. swiftie
  8. Najdete mě v pekárně během polední pauzy
Down
  1. Yogi bin ich auch
  2. desenfrenada
  3. Barbie
  4. ho tre bambine
  5. garden plot
  6. Hygge

14 Clues: Hygge • Barbie • Kumusta • Karaoke • swiftie • efgaoGire • Harry Kane • garden plot • desenfrenada • ho tre bambine • Yogi bin ich auch • Im Einsatz, wo es brennt • Mein Grundstuck, meine Leidenschaft • Najdete mě v pekárně během polední pauzy

Customer Service Week 2024 2024-09-25

Customer Service Week 2024 crossword puzzle
Across
  1. Veritiv's magazine publication, showcasing talent
  2. one of our recently acquired companies
  3. team that manages warehouse item replenishment
  4. popular donation drive for Veritiv in October
  5. order type that doesn't ship from Veritiv whse.
  6. log time worked or request PTO
  7. where transactions are created in EVO
Down
  1. where we review and respond to cases
  2. employee communication platform
  3. EVO go live month for NU
  4. "Own It" is one of these.
  5. repository for EVO job aides, CX________
  6. awards recognition points
  7. customer and item information stored here in EVO

14 Clues: EVO go live month for NU • "Own It" is one of these. • awards recognition points • log time worked or request PTO • employee communication platform • where we review and respond to cases • where transactions are created in EVO • one of our recently acquired companies • repository for EVO job aides, CX________ • popular donation drive for Veritiv in October • ...

AMSEC Customer Service Week 2025-10-20

AMSEC Customer Service Week crossword puzzle
Across
  1. Electronics system on new Starbucks safes and Most Pharmacies.
  2. Temporary Access pin used for troubleshooting safes.
  3. CM tool we use to monitor and work Service tickets.
  4. CRM tool used by Alberstons/Safeway and Whole Foods.
  5. Paul's Alter Ego.
  6. High Security safes with varying Hard Plate.
  7. FST located in Texas and Ohio.
  8. Tool used by Loomis and NST for Courier pickups.
  9. Coin Dispensing Safe that can be paired with CWII safes.
Down
  1. Customer's who make up 90% of tickets.
  2. Tool used by AMSEC to store training and troubleshooting documents.
  3. Our SLA compliance time frame in hours.
  4. Survey tool used by us for customer Feedback.
  5. Amount cap that we can bill a customer for a service.

14 Clues: Paul's Alter Ego. • FST located in Texas and Ohio. • Customer's who make up 90% of tickets. • Our SLA compliance time frame in hours. • High Security safes with varying Hard Plate. • Survey tool used by us for customer Feedback. • Tool used by Loomis and NST for Courier pickups. • CM tool we use to monitor and work Service tickets. • ...

Skill Builder 2023-01-12

Skill Builder crossword puzzle
Across
  1. WHAT IS THE TERM FOR TRANSFERING A PHONE NUMBER FROM ONE SERVICE PROVIDER TO ANOTHER
  2. WOULD BE USED IF THE CUSTOMER IS TRAVELING ABROAD
  3. SHOULD BE PROCESSED BY TIER 2 AFTER COMPLETING TIER 1 TRG
  4. ALLOWS THE CUSTOMER TO CUSTOM CREATE THE PLAN THAT FITS THEIR NEEDS
  5. CAN SHOW YOU THE DIFFERENCE BETWEEN US AND ANOTHER SERVICE PROVIDER
  6. EFT IS AN ACRONYMS FOR WHAT
  7. WHAT PROCESS ENSURES VZW HANDLES ALL PORT REQUESTS REQUIRING CUSTOMER ACTION IN A CONSISTENT TIMELY AND EFFICENT MANNER
  8. LOCATED WITHIN THE BILLING TAB THIS HYPERLINK WILL ALLOW YOU TO CREATE A PTP FOR THE CUSTOMER
  9. ON THE OVERVIEW TAB BENEFICIAL COST SAVING OPPORTUNITIES WOULD APPEAR AS WHAT
  10. SHOULD BE USED WHEN LOOKING TO COMPARE DEVICES
  11. IF YOU ARE HAVING ISSUES WITH YOUR SYSTEM WHAT TYPE OF TICKET WOULD NEED TO BE FILED
  12. Ost 361641 OFFERS $100 OFF OF WHAT TYPE OF SELECT DEVICES
Down
  1. USED TO CONNECT OUR CUSTOMERS TO THE NETWORK VIA WIFI
  2. YOU CAN CREATE AN INCIDENT FOR A SWITCH ORDER AFTER HOW LONG
  3. TO CREATE A SUBLEVEL ACCOUNT WHAT OPTION UNDER THE DEVICES TAB WOULD YOU USE
  4. WOULD BE USED WHEN ASSISTING A CUSTOMER WITH A DISCONNECT INQUIRY
  5. IN MYSOURCE THE LINK YOU WOULD USE TO SHARE YOUR IDEAS AND QUESTIONS WOULD BE WHAT
  6. THE PERFECT DEVICE FOR A CHILD WHO IS NOT READY FOR A PHONE
  7. VERIZONS NEW PREPAID OPTION
  8. A FEATURE THAT ALLOWS YOU TO QUICKLY TYPE IN THE INFORMATION YOU NEED TO SEARCH WITHIN ACSS
  9. THIS HYPERLINK IS USED TO VIEW THE SIMOTA PROGRAMMING STATE
  10. PHONECLAIM.COM IS OWNED BY WHAT COMPANY TO FILE AN INSURANCE CLAIM
  11. THE CUSTOMER HAS AN ACTIVE AGREEMENT TO FINANCE THEIR DEVICE IS ALSO KNOWN AS WHAT THREE LETTER ABBREVIATION
  12. SHOWS YOU IMPORTANT NOTIFICATIONS IN ACSS WHEN ASSISTING A CUSTOMER

24 Clues: VERIZONS NEW PREPAID OPTION • EFT IS AN ACRONYMS FOR WHAT • SHOULD BE USED WHEN LOOKING TO COMPARE DEVICES • WOULD BE USED IF THE CUSTOMER IS TRAVELING ABROAD • USED TO CONNECT OUR CUSTOMERS TO THE NETWORK VIA WIFI • SHOULD BE PROCESSED BY TIER 2 AFTER COMPLETING TIER 1 TRG • Ost 361641 OFFERS $100 OFF OF WHAT TYPE OF SELECT DEVICES • ...

LVL 1 Special Programs - Electric Emergencies 2021-04-08

LVL 1 Special Programs - Electric Emergencies crossword puzzle
Across
  1. _______is a term used to describe brief power interruptions resulting from interference with power lines.
  2. The purpose of this program is to inform life support customers, in advance, of any planned power outages.
  3. ____ is a service notification created in SmartCare to report no power.
  4. A ______ outage is an isolated outage, not widespread and not a system emergency.
  5. ________ applies herbicides along CMP right of ways from late May to September. The herbicides used are non-toxic to humans and other mammals.
  6. ______ orders are created when an emergency/nonemergency request is not address specific.
  7. When a customer calls regarding more information/status of a job on a notification, ______ tab may contain valuable information.
  8. ___________ is a situation where a customer or member of a customer’s household has a condition such that a lack of utility service would pose a serious risk of harm to that individual.
  9. If a customer requests a safety inspection or a cover for a service cable, an ______ service notification must be initiated.
  10. _______is to change the course or direction of something
  11. ______ is CMP’s Low Income Assistance Plan.
  12. The ___________ work center displays information for customers regarding financial assistance from LIHEAP, AMP and/or ELP.
  13. Historical outage information for a premise can be located within ______.
Down
  1. scripts are available as a tool to assist with specific types of calls; such as when a customer has a disconnection notice or is inquiring about SimplePay.
  2. B1 notifications created within SmartCare can be located within the _____ folder.
  3. Customers may elect to sign up for CMP’s __________ if they would like to be notified of routine maintenance along public roads bordering their property, service drops, or easements.
  4. ______ is available to assist customers with their electric utility bills when their balance exceeds $500 and they have at least $0.01 in 60 days or older receivables.
  5. This allows customers to designate a third party (e.g. relative, landlord, clergyman, etc.) to receive calls and/or disconnection notices concerning their CMP account(s).
  6. CMP maintains a ____ year cycle tree trim cycle.
  7. Details regarding special programs including Low Income Home Energy AssistanceProgram (LIHEAP) Electricity Lifeline Program (ELP) and Arrears Management Program (AMP) will appear on the __________.
  8. The estimated time power will be restored.
  9. ____ is a confirmed outage incident affecting more than one customer.
  10. Is a federally funded program that provides grant money to help low-income homeowners and renters pay for heating costs.
  11. _______ to rub or wear away the insulation around the bare wires especially by friction.
  12. _______is any limb/trunk under 3 inches in diameter.

25 Clues: The estimated time power will be restored. • ______ is CMP’s Low Income Assistance Plan. • CMP maintains a ____ year cycle tree trim cycle. • _______is any limb/trunk under 3 inches in diameter. • _______is to change the course or direction of something • ____ is a confirmed outage incident affecting more than one customer. • ...

Unique aspects of service processes & Operations layout 2024-04-30

Unique aspects of service processes & Operations layout crossword puzzle
Across
  1. Refers to the presence of the customer in a service process.
  2. The time that it takes to process one unit at an operation in the overall process.
  3. Processes that have contact with the customer.
  4. A layout where resources are arranged according to a regularly occurring sequence of activities.
  5. Categorizes service processes based upon the degree of customization/ customer interaction and labor/capital intensity.
Down
  1. Presents the order in which tasks must be completed.
  2. Groups of products that have similar processing requirements.
  3. The layout used when the product cannot be moved during production.
  4. The maximum allowable cycle time at each workstation, based on customer demand.
  5. Processes that are not seen by the customer.
  6. Used to assign tasks so that idle time and the number of workstations are
  7. A layout that groups together similar resources.

12 Clues: Processes that are not seen by the customer. • Processes that have contact with the customer. • A layout that groups together similar resources. • Presents the order in which tasks must be completed. • Refers to the presence of the customer in a service process. • Groups of products that have similar processing requirements. • ...

Departments within DTE 2021-04-26

Departments within DTE crossword puzzle
Across
  1. Internal Fraud department
  2. Internal team that verifies customers identity through submitted documents
  3. Internal directory operator
  4. Handles scheduling of meter read after 3 consecutive estimates
  5. Home Appliance Repair Program
  6. Handles New Service, Service Alterations and Gas Attachment surcharges.
  7. AKA the Theft department
Down
  1. Handles low income verification and host customer assistance days
  2. Handles gas appointment scheduling and gas leaks.
  3. Provides free home energy audit, energy saving equipment and appliance recycling.
  4. Handles OPL field requests
  5. Handles commercial customers
  6. Handles gas reconnects at the street
  7. Handles deceased customer accounts

14 Clues: AKA the Theft department • Internal Fraud department • Handles OPL field requests • Internal directory operator • Handles commercial customers • Home Appliance Repair Program • Handles deceased customer accounts • Handles gas reconnects at the street • Handles gas appointment scheduling and gas leaks. • Handles scheduling of meter read after 3 consecutive estimates • ...

Unit 1 Chapter 3 2024-08-19

Unit 1 Chapter 3 crossword puzzle
Across
  1. nonprocess features and the capabilities of an organization
  2. firm’s ability to achieve market and financial superiority over its competitors.
  3. goods and service features and performance characteristics that differentiate one customer benefit package
  4. the process structures that are best suited for producing goods or creating services
  5. basic customer expectations that are considered the minimum performance level
  6. strengths that are unique to an organization
Down
  1. sources, markets, and produces its goods and services
  2. making of whatever goods and services the customer wants, at any volume, at any time for anybody
  3. After purchase or during consumption or use, customers discern
  4. strategic emphasis that a firm places on certain performance measures
  5. discovery and practical application or commercialization of a device
  6. pattern or plan that integrates an organization’s major goals
  7. aspects of a good or service that the customer believes but cannot personally evaluate
  8. set of decisions across the value chain that supports the implementation of higher-level business strategies
  9. Before purchasing the goods and/or services, customers determine

15 Clues: strengths that are unique to an organization • sources, markets, and produces its goods and services • nonprocess features and the capabilities of an organization • pattern or plan that integrates an organization’s major goals • After purchase or during consumption or use, customers discern • Before purchasing the goods and/or services, customers determine • ...

Service Heart 2022-05-06

Service Heart crossword puzzle
Across
  1. The name of our service report
  2. ____ about customers and want to help them
  3. What is the key to starting on the right foot?
  4. What tool can we use to offer products to our customers on the Teller Line?
  5. What do we call the person that greets the drive-thru customers while waiting to be helped?
  6. Customer ________ Experience
  7. What determines if we are getting paid on our service?
  8. The main group we help
  9. How to show our customers we are listening
  10. Where we go to nominate each other
Down
  1. Introduce yourself and _______ your interaction with customers
  2. Welcome, Use customer name, Offer to assist, and Sincere Thank you are all parts of?
  3. In the training video we watched what service did an employee provide to our speaker that he will never forget?
  4. What model do we use during Problem Resolution?
  5. Make it _________

15 Clues: Make it _________ • The main group we help • Customer ________ Experience • The name of our service report • Where we go to nominate each other • ____ about customers and want to help them • How to show our customers we are listening • What is the key to starting on the right foot? • What model do we use during Problem Resolution? • ...

Customer Service Week - Day 2 2025-10-06

Customer Service Week - Day 2 crossword puzzle
Across
  1. you sit on it
  2. orange, apple, grapes, bananas
  3. He trains
  4. used if you need information put on paper
  5. Used t measure your performance
  6. used to access websites
  7. allows you to see what is typed
  8. hard twisted bread snack
  9. it's typed upon
  10. is read to keep you up to date
  11. The person the attorney is working for
  12. the state of being responsible for something
  13. It identifies you and helps you gain office entry
Down
  1. it covers you just in case of an accident
  2. eliminates outside noise picked up on a microphone
  3. feeling extreme sadness and hopelessness
  4. can be a rodent, or a navigation tool
  5. allow us to hear through other devices
  6. several groups of people working together
  7. it helps you gain knowledge in order to perform a task
  8. the box you work in

21 Clues: He trains • you sit on it • it's typed upon • the box you work in • used to access websites • hard twisted bread snack • orange, apple, grapes, bananas • is read to keep you up to date • Used t measure your performance • allows you to see what is typed • can be a rodent, or a navigation tool • allow us to hear through other devices • The person the attorney is working for • ...

Name that Vax Fact! 2021-05-30

Name that Vax Fact! crossword puzzle
Across
  1. placed used to capture customer data
  2. Located in ATL and head of this project
  3. required to properly close call
  4. type of rates that apply
  5. verify customer has active service
  6. agents can find job aids here
  7. agents must "___" every PR
  8. number of providers that can be sent to customer
  9. system used by Inktel to track agent time
Down
  1. must be offered on every call
  2. primary way to communicate
  3. must select this to get to PR screen
  4. PR
  5. AmazonWorkSpaces
  6. assist with non-English speaking callers
  7. code in Genesys to indicate lunch time
  8. location to go on queue

17 Clues: PR • AmazonWorkSpaces • location to go on queue • type of rates that apply • primary way to communicate • agents must "___" every PR • must be offered on every call • agents can find job aids here • required to properly close call • verify customer has active service • placed used to capture customer data • must select this to get to PR screen • code in Genesys to indicate lunch time • ...

YNE Customer Service Week 2 2020-09-21

YNE Customer Service Week 2 crossword puzzle
Across
  1. Access code (3)
  2. Subway, basically (6)
  3. Buying of materials and euipment (11)
  4. Outflow system (8)
  5. Sunny Season (6)
  6. Table of data (11)
  7. Cut-off point (8)
  8. Light refractor (5)
  9. Association; bat (4)
  10. Game; crossing (6)
  11. Dougal's magic (10)
Down
  1. Back with funds (7)
  2. Small salamander (4)
  3. Office assignement (7)
  4. One who's always right? (8)
  5. Magnificent doorway (6)
  6. Performance measure? (3)
  7. Number one imperative (6)
  8. Heat resistant material might register (8)
  9. Jam ingredient (7)
  10. The week starts (6)
  11. Spam, perhaps (5)
  12. Real estate and the like (6)
  13. Combined effort (8)
  14. To ask (7)
  15. Game plan (8)
  16. Navigation aid (3)

27 Clues: To ask (7) • Game plan (8) • Access code (3) • Sunny Season (6) • Spam, perhaps (5) • Cut-off point (8) • Jam ingredient (7) • Outflow system (8) • Table of data (11) • Navigation aid (3) • Game; crossing (6) • Back with funds (7) • The week starts (6) • Combined effort (8) • Light refractor (5) • Dougal's magic (10) • Small salamander (4) • Association; bat (4) • Subway, basically (6) • ...

Customer Service / Go Byond Values 2014-08-29

Customer Service / Go Byond Values crossword puzzle
Across
  1. Appreciating the ________of others and celebrating success
  2. ____and value the input of others
  3. Take____for each and every decision or action we take
  4. Being dedicated,_____ and proud of what you do
  5. Being a team player to deliver______high results.
  6. We must focus on not just meeting but____what people expect from us
  7. We need to push the _____ by trying something new
  8. Listening carefully and ______ different points of view
  9. Continuously _____, developing and improving.
  10. Welcoming and value ______
  11. Putting your_____ in everything you do
Down
  1. Being____ for all your deliver
  2. Going extra mile to_____every customer, colleague or partner
  3. Looking for small improvements as well as big________
  4. Be____and truthful in all our dealings
  5. Solving every problem _____ and creatively
  6. Turning imaginative______ into the best solutions
  7. Setting yourself______and competitive goals
  8. We want you to feel____ so that you can bring more to the task you under take
  9. _______,praise and show appreciation
  10. We want people to see Astro as an organization that keeps its ____ and one that people can count on.

21 Clues: Welcoming and value ______ • Being____ for all your deliver • ____and value the input of others • _______,praise and show appreciation • Be____and truthful in all our dealings • Putting your_____ in everything you do • Solving every problem _____ and creatively • Setting yourself______and competitive goals • Continuously _____, developing and improving. • ...

Customer Service Appreciation Week Crossword 2017-10-01

Customer Service Appreciation Week Crossword crossword puzzle
Across
  1. Emily Xu's favorite basketball team
  2. The name of our Chat and Email software
  3. Location of our Summer 2017 Naperville campus appreciation outing
  4. If a registrant puts $200 or more of WÜSTHOF cutlery on their registry, they will receive this as a bonus gift
  5. The number of kids that Kristen Chidley has
  6. This program offers interior decorators, designers and architects an exclusive savings on full-price items at Crate and Barrel, CB2 and The Land of Nod, excluding Outlets.
  7. The name of Elizabeth Cumbo's Great Dane
  8. Our favorite place to order pizza for special events and holidays
  9. Christina Sheehan's favorite color
  10. Ariana's last name(Contact Center HR Manager)
  11. This coffee table was featured on the cover of our August 2017 Upholstery Sale catalog
  12. This bed was featured on the cover of the March 2017 Land of Nod catalog
Down
  1. The name of the company that we partner with to deliver our e-gift cards
  2. The number of sisters that Pam Cleff has
  3. Russell Pinch designed this sofa collection for Crate and Barrel
  4. The name of the new phone system that was implemented in August
  5. The name of the company that we partner with to deliver our parcel merchandise internationally
  6. Maria Lucero's favorite actor
  7. Designer of the Venice Studio Collection for CB2
  8. This city is home to our only CB2 store in Texas
  9. Nancy Erickson-Ludwig's middle name
  10. The street name in our address

22 Clues: Maria Lucero's favorite actor • The street name in our address • Christina Sheehan's favorite color • Emily Xu's favorite basketball team • Nancy Erickson-Ludwig's middle name • The name of our Chat and Email software • The number of sisters that Pam Cleff has • The name of Elizabeth Cumbo's Great Dane • The number of kids that Kristen Chidley has • ...

Customer Service Centre - R&R 2020-03-08

Customer Service Centre - R&R crossword puzzle
Across
  1. Targeted Compliance _____
  2. How many days can an appointment be rescheduled for during Work For The Dole phase?
  3. What does a jobseeker apply for when they are meeting their requirements through work or study hours?
  4. Before rescheduling an appointment; we must check: comments, jobseeker personal summary, appointment notes, earnings and if the appointment was previously ____
  5. When a jobseeker receives 5 demerits within a 6 month period, they are then in which zone?
  6. What does a jobseeker have to submit monthly?
  7. What does a jobseeker sign during their initial appointment?
  8. If we need to speak to site in regards to WoW, we can call the ____
Down
  1. How many days can an appointment be rescheduled for during Case Management phase?
  2. If a jobseeker misbehaves during an appointment, it is resulted as?
  3. If an employer calls with a new vacancy, we call the ____ officer.
  4. A jobseeker needs to meet their requirements for ___ months to return back to the Green Zone?
  5. If a Valid reason is established after compliance had been processed, how can we remove the demerit?
  6. re-engagement _____
  7. What is removed when a valid reason is established?
  8. How many months does a jobseeker remain in the warning zone for?
  9. If a jobseeker misses an Job Interview due to a Invalid reason, they will be fast tracked to?
  10. PNP stands for; ParentsNext ____
  11. work for the ____
  12. When a jobseeker reaches 3 demerits, they need to undertake a Capability ___; unless completed within the previous 6 months

20 Clues: work for the ____ • re-engagement _____ • Targeted Compliance _____ • PNP stands for; ParentsNext ____ • What does a jobseeker have to submit monthly? • What is removed when a valid reason is established? • What does a jobseeker sign during their initial appointment? • How many months does a jobseeker remain in the warning zone for? • ...

GroupServices Customer Service Week 2020 2020-10-08

GroupServices Customer Service Week 2020 crossword puzzle
Across
  1. One of the newest teams in Vegas plays this sport.
  2. Something people wear to help them see.
  3. Hottest planet in our solar system.
  4. America's favorite desert
  5. Last name of actor who played Neo in The Matrix
  6. John Leach famous for making this?
  7. City National Arena is the practice facility and team headquarters of the Vegas ______ Knights of the NHL
  8. Home stadium for the NFL's Las Vegas Raiders
  9. The fastest land mammal
  10. This instrument has three valves?
  11. Blue is the color of what type of poppy
  12. Colorado's third-largest city
  13. One fourth of all your body's _____ are in your feet.
  14. Number of floors our southern parking garage has.
Down
  1. The sky glows with the aurora borealis, in Fairbanks, ______ (state)
  2. What the sun is made up of.
  3. A sport played on ice skates.
  4. Which word goes before vest, beans, and quartet
  5. This medicine was originally called "mold juice"
  6. These bulbs were once exchanged as a form of currency
  7. Latin name of Earth's moon.
  8. Starbucks opens first store in what city?
  9. Abe Lincoln's birth state
  10. The Slowest Mammal on Earth
  11. What color is Absinthe?
  12. This animal can be 20 feet tall and have tongue up to 20 inches long.
  13. The humuhumunukunukuapuaa is what state's official fish
  14. Disney movie with the song, "You're welcome" is in it
  15. Disney movie with the song, "Let it go" is in it
  16. Which chess piece can only move diagonally?

30 Clues: What color is Absinthe? • The fastest land mammal • America's favorite desert • Abe Lincoln's birth state • What the sun is made up of. • Latin name of Earth's moon. • The Slowest Mammal on Earth • A sport played on ice skates. • Colorado's third-largest city • This instrument has three valves? • John Leach famous for making this? • Hottest planet in our solar system. • ...

Nassau Customer Service Month Crossword 2022-10-25

Nassau Customer Service Month Crossword crossword puzzle
Across
  1. Location of home office
  2. Your carrier of choice
  3. Document explaining attendance policy
  4. Our NEW partner in service this year
  5. this winter four letter word is white
  6. Company acquired in 2020
  7. Our NEW system like Compass and CSA
  8. 2022 sales goal
  9. the big holiday this month
  10. Sold this company in 2021
  11. this department processes new applications
Down
  1. Marketing king
  2. 1099’s start this in February
  3. Chief Service Officer
  4. Insured this famous person in 1865
  5. An FIA product
  6. Our NEW system like Vantage
  7. Site for employee information
  8. COO
  9. CEO

20 Clues: COO • CEO • Marketing king • An FIA product • 2022 sales goal • Chief Service Officer • Your carrier of choice • Location of home office • Company acquired in 2020 • Sold this company in 2021 • the big holiday this month • Our NEW system like Vantage • 1099’s start this in February • Site for employee information • Insured this famous person in 1865 • Our NEW system like Compass and CSA • ...

Customer Service and Sales Fundamentals 2017-10-25

Customer Service and Sales Fundamentals crossword puzzle
Across
  1. Buying and Selling through the internet via an electronic device.
  2. Produces the products.
  3. This customer shops for fun, and therefore shopping does not necessarily mean always making a purchase.
  4. These stores sell a wide variety of goods including food, alcohol, and medicine.
  5. No matter what format it takes, retailing is the method by which consumers acquire products and services.
  6. The person who makes quick purchase decisions.
  7. A defined customer who has the need, desire, and ability to buy a retailer's products.
  8. Buys large quantities of products directly from the manufacturer, breaks them into smaller units, and sells the smaller unit to retailers.
  9. Clubs Wholesalers who sell products in bulk directly to consumers. These clubs typically require a membership.
  10. A thing or event that causes a reaction.
Down
  1. Quantifiable information about a customer such as household size, income, education, occupation, and place of residence.
  2. Off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price.
  3. The presence of a physical storefront and face-to-face customers experiences.
  4. A company that operates multiple stores under common ownership, and usually has centralized decision-making.
  5. Decision making based on the suggestion or preference of a friend, colleague, or family member.
  6. A physical need such as hunger or thirst that drives behavior.
  7. Off Price stores that are owned by the manufacturer or retailer.
  8. The license granted to another party to market a company's goods or services in a particular territory.
  9. This customer usually waits to see what the latest trends will be, and is reluctant to try new products until friends have done so and reported on them.
  10. Receives, stores, displays and presents the products to customers.

20 Clues: Produces the products. • A thing or event that causes a reaction. • The person who makes quick purchase decisions. • A physical need such as hunger or thirst that drives behavior. • Off Price stores that are owned by the manufacturer or retailer. • Buying and Selling through the internet via an electronic device. • ...

2000's Customer Service Week 2023-10-06

2000's Customer Service Week crossword puzzle
Across
  1. Popular TV show-New Jersey Italian Mobster
  2. 2007 Super Bowl Champs
  3. Rihanna: it's used to stay dry in the rain
  4. actor played a football coach "Remember the Titans"
  5. Netflix explosion Hint: Carole Baskin
  6. Dinosaurs are back: Chris Pratt
  7. Bruno Mars Hit
  8. Wakanda Hint: who lives there
  9. Usher said _____
  10. Creed star played in "The Wire"
Down
  1. Won American Idol & sang "Since U Been Gone"
  2. Slap heard around the world. (Who slapped)
  3. Picture of you with friends taken by you
  4. Hip Hop Broadway Play
  5. Green Breakfast
  6. Fast and Furious actor died
  7. Covid did this everywhere
  8. Complete the title “50 Shades of _____”
  9. 44th US President
  10. replaced cassette tapes
  11. Vampire Slayer
  12. popular rock song: rubbing ice on your skin makes it _____
  13. Elton John performed "Stan" with this artist at the 2001 Grammy's

23 Clues: Vampire Slayer • Bruno Mars Hit • Green Breakfast • Usher said _____ • 44th US President • Hip Hop Broadway Play • 2007 Super Bowl Champs • replaced cassette tapes • Covid did this everywhere • Fast and Furious actor died • Wakanda Hint: who lives there • Dinosaurs are back: Chris Pratt • Creed star played in "The Wire" • Netflix explosion Hint: Carole Baskin • ...

Customer Service Week Crossword (2024) 2024-09-26

Customer Service Week Crossword (2024) crossword puzzle
Across
  1. Another name for Hopewell
  2. Our fearless leader
  3. One of our most popular games online & traditional
  4. A name of a VLT
  5. Keeps us connected
  6. Superior intelligence & problem solving skills
  7. Where hope is sold
  8. The hope we all have
  9. Our acrobat
  10. A celebration
  11. Nickname for the capital
Down
  1. Two days every year
  2. One of our favourite teams
  3. A way we help
  4. Average ____ time
  5. Fantasy, Futures, Stadium
  6. Second largest in training base in the world
  7. Deep down ,we believe that the problem, is THEM
  8. A favourite topic
  9. Where to go find information
  10. Our favourite ginger
  11. Highest tides in the world

22 Clues: Our acrobat • A way we help • A celebration • A name of a VLT • Average ____ time • A favourite topic • Keeps us connected • Where hope is sold • Two days every year • Our fearless leader • The hope we all have • Our favourite ginger • Nickname for the capital • Another name for Hopewell • Fantasy, Futures, Stadium • One of our favourite teams • Highest tides in the world • ...

BPO Customer Service Week Crossword 2024-09-26

BPO Customer Service Week Crossword crossword puzzle
Across
  1. A large territorial and aggressive animal, known by many as the most dangerous animal in the savanna
  2. A group of lions
  3. This tool helps you to see things at a safe distance
  4. The most well known savanna located in Tanzania
  5. A deadly snake. Also the nick-name of the late basketball icon Kobe Bryant
  6. The King of the jungle
  7. A person who leads guests on a safari adventures
  8. Classic Disney movie following the life of a young cub set in Africa
  9. Animal known for its black and white striped coat
  10. Continent that has the largest savannas in the world
Down
  1. The fastest land animal in the world
  2. The largest reptile
  3. You need this to capture memories on your safari
  4. An expedition into the wild to observe animals in their natural habitats
  5. This bird has a distinct pink color
  6. This natural resource is scares in the savanna
  7. Grasslands with scattered individual trees and shrubs in Africa
  8. The biggest bird
  9. Known for its long neck
  10. A large herbivore known for its horns

20 Clues: A group of lions • The biggest bird • The largest reptile • The King of the jungle • Known for its long neck • This bird has a distinct pink color • The fastest land animal in the world • A large herbivore known for its horns • This natural resource is scares in the savanna • The most well known savanna located in Tanzania • You need this to capture memories on your safari • ...

Customer Service Vocabulary 1-4 2024-09-30

Customer Service Vocabulary 1-4 crossword puzzle
Across
  1. dangerous areas (i.e. broken glass on the floor, water on the floor, etc.)
  2. covering everything
  3. keeping something private
  4. doing the same act over and over
  5. speaking quality that shows a similar sound that can be boring to hear
  6. Program that reward customers who often buy products from same store. Ex. Frequent Shopper card.
  7. People employed in an organization or engaged in an organized undertaking such as military service.
  8. anything of value which a business owns; i.e. inventory, building, cash, selling equipment & supplies, etc.
  9. a circumstance or thing; something that causes discomfort, trouble, etc.
  10. An expression or feeling of disapproval or opposition; a reason for disagreeing.
  11. the urge or motive to satisfy a desire or need that makes people buy goods or services.
  12. Act like an adult & professional in front of customers. how to act in uncomfortable situation
  13. concern by a customer with guarding against the real or imagined threat of criticism, injury to one's ego, or exposure of one's shortcomings
  14. Feeling or characterized by great anger. If a customer becomes this way, you should call the manager
  15. what a person likes
  16. not being polite or courteous
  17. scold or criticize someone angrily
  18. to furnish or provide what is needed
  19. First In First Out (such as with inventory)
  20. a service
  21. To feel and partially understand another person feelings; how to deal with an inconvenienced customer
  22. the offering to a customer of a complimentary item or a suggested item to get them to purchase more
  23. someone who visits a store over and over
  24. facts, when talking about a warranty or return policy
  25. a problem someone has
  26. casual
  27. a style for which a person would be dressed up to suit a fancy occasion
  28. not mattering one way or the other
  29. is an agreement in which the seller reserves an item for a consumer until the consumer completes all the payments necessary to pay for that item.
  30. an accident or bad experience
  31. to reduce; make smaller
  32. an amount of money (or goods/services) given to a customer; the term could also refer to pay for working
  33. Buying based on emotions and feelings.
Down
  1. this happens when a customer comes in to a store and wants only a particular brand of merchandise
  2. Staying calm when dealing with rude customers; how to deal with angry customers.
  3. what is likely to happened
  4. a piece of paper that comes with a shipment and which is created by a vendor
  5. explaining what is different between your product and someone else’s
  6. products that are good only for a specified period of time and then spoil
  7. Information that is presented through body language or hand gestures. Example: Wave, smile
  8. being polite
  9. the feelings that a customer has about a store or sales associate and what the sales associate feels about the customer
  10. to include
  11. a product which goes with something that the customer is already buying
  12. a feeling that you do not like what you purchased or were treated
  13. a document of what a customer likes, dislikes, sizes, tastes, contacts that have been made by a sales associate, etc.
  14. change director to get around something
  15. a conclusion a person comes to based on what you heard and saw
  16. what a person thinks about something which may not be based on facts.
  17. items that can be offered to a customer which are similar to what they are requesting when you do not have them in stock.
  18. to indicate or suggest something without really saying it
  19. to feel like you deserve something when you haven’t worked for it
  20. body language or verbal statements made by a customer that confirm the sale to a sales associate
  21. Americans with Disabilities Act; the law written by Congress to protect those with disabilities and which requires business to provide easy access to their business
  22. a mental view of what happened
  23. pressing (forcefully) someone to buy something
  24. a legitimate comment made by a customer who is unsure for a reason of making a purchase
  25. making and item for sale more personable for a customer
  26. a thing that motivates or encourages one to do something
  27. unique
  28. to get rid of something

61 Clues: unique • casual • a service • to include • being polite • covering everything • what a person likes • a problem someone has • to get rid of something • to reduce; make smaller • keeping something private • what is likely to happened • not being polite or courteous • an accident or bad experience • a mental view of what happened • doing the same act over and over • ...

'Sales and Customer Service' Vocabulary 2025-11-08

'Sales and Customer Service' Vocabulary crossword puzzle
Across
  1. skrót od 'quantity'
  2. w przygotowaniu
  3. strategia cen drapieżnych
  4. swoboda działania, swoboda wyboru
  5. ulotka
  6. sprzedaż hurtowa
  7. zgodność (np. z wytycznymi, wymogami,itp.)
  8. Międzynarodowe Reguły Handlu
  9. pierwsze przyszło, pierwsze wyszło tzw. FIFO (zasada wydawania towarów z magazynu)
  10. kasa (w supermarkecie)
Down
  1. zestawienie
  2. sklep sieciowy, sieciówka (ale nie 'chain store')
  3. nadzorować (kogoś lub coś)
  4. wymiana bezgotówkowa, handel wymienny
  5. obniżka ceny, rabat cenowy
  6. kasa fiskalna (1)
  7. czoło regału sklepowego, gondola
  8. gadżety, artykuły promocyjne; towar
  9. billboard, plakat reklamowy, tablica reklamowa (ale nie 'billboard)
  10. gwałtowny spadek ceny lub sprzedaży
  11. kasa fiskalna (2)

21 Clues: ulotka • zestawienie • w przygotowaniu • sprzedaż hurtowa • kasa fiskalna (1) • kasa fiskalna (2) • skrót od 'quantity' • kasa (w supermarkecie) • strategia cen drapieżnych • nadzorować (kogoś lub coś) • obniżka ceny, rabat cenowy • Międzynarodowe Reguły Handlu • czoło regału sklepowego, gondola • swoboda działania, swoboda wyboru • gadżety, artykuły promocyjne; towar • ...

Team Capron - Customer Service Week 2017-10-03

Team Capron - Customer Service Week crossword puzzle
Across
  1. Company used for roadside assistance
  2. Coverage in the event of a flood
  3. Loss history exchange report provided by LexisNexis
  4. Damage done maliciously to a vehicle
  5. Liability verification for LA/MO/OK
  6. "This call may be recorded and/or ______."
  7. An event that requires Progressive to make a payment
  8. Third party involved in claim
  9. System used to set up repairs
  10. Claim that already exist
  11. Policy is no longer in force
  12. Greeting
  13. Legal process to sue third party
  14. State that does not participate in the Loyalty Rewards Program
  15. Vessel used for travel on water
Down
  1. An amount the policyholder agrees to pay in the event of a loss
  2. Documentation in claim station
  3. Document that describes the type of risk being insured
  4. Type of damage when airbags have deployed
  5. Policy type
  6. Abbreviation for the system used to locate an Org
  7. A communication behavior
  8. When the cost to return the IV to pre-accident condition is more than the actual cash value
  9. State that has its own rate messaging
  10. Loss to your vehicle when impacted by another vehicle
  11. Uninvolved party that saw the incident occur
  12. Policy in force
  13. Check issued by Progressive
  14. Verbally expressed emotion
  15. Optional coverage that provides reimbursement when vehicle has been involved in a loss
  16. Symbol used on keyboard prior to severity of damage

31 Clues: Greeting • Policy type • Policy in force • A communication behavior • Claim that already exist • Verbally expressed emotion • Check issued by Progressive • Policy is no longer in force • Third party involved in claim • System used to set up repairs • Documentation in claim station • Vessel used for travel on water • Coverage in the event of a flood • Legal process to sue third party • ...

About Customer Service and Safety 2015-10-17

About Customer Service and Safety crossword puzzle
Across
  1. Backing reference point is ________inches
  2. To find your centering reference point position your vehicle in the center lane then figure out where the lines on the road disappear on the______
  3. when interacting with passenger it's Most important to maintain a professional ______
  4. MV Transportation mission statement is to be standard of _____in the provision of passenger transportations
  5. Although safety and driving are your primary concern _______ should run a close second
  6. Accident are unplanned events that disrupt activity, effect people are ________
  7. Adjust your seat _______you adjust your mirrors
  8. More quickly learned skills are often the results of properly applied _______
  9. Minimum tread depth for the front vehicle tire is _________
  10. For a tire to steer, it has to be
  11. MV transportation has established a safe following distance of _______seconds
  12. Pre-trips inspections can prevent ___________
  13. Behavior patterns evolve over time because we get
  14. ______are full of empty calories
Down
  1. There are _______ reference points on your vehicle
  2. Without exception ________are at the root cause of accident
  3. Accidents are mistakes which result from
  4. What is the name of the award program for safety
  5. Well groomed appearance your can convey a message of
  6. An intersection that has four stop signs is considered
  7. To check for objects behind the vehicle you should
  8. Look Around requires that you change your focus every ____seconds
  9. With normal breaking, total stopping distance = perception distance +braking distance= _________ distance
  10. A transit bus needs a minimum of ______ feet of overhead clearance
  11. The best definition of safety is ______from Risk
  12. If you are five minutes behind schedule your are _______

26 Clues: ______are full of empty calories • For a tire to steer, it has to be • Accidents are mistakes which result from • Backing reference point is ________inches • Pre-trips inspections can prevent ___________ • Adjust your seat _______you adjust your mirrors • What is the name of the award program for safety • The best definition of safety is ______from Risk • ...

Customer Service Lessons 1-2 2024-01-25

Customer Service Lessons 1-2 crossword puzzle
Across
  1. Intangible goods
  2. People who purchase goods or services to customers.
  3. Similar to multichannel retailing in that customers have the opportunity to interact with all the available channels in the retail ecosystem
  4. Produces finished products
  5. Can be touched, tasted, seen, smelled or heard
  6. a customer with this mindset spends a lot of time checking out products and prices through online sites, visiting different stores and looking through ads
  7. The reason someone behaves a certain way influences the way consumers make decisions
  8. It is important for the shopper to be one of the first to purchase the newest trend
  9. The process of selling products and/or services to customers to earn a profit.
  10. Believe that their skills and knowledge are fixed traits that cannot be developed
Down
  1. an interconnected system of approaches for meeting the goal of retailing, which is to provide customers with the merchandise and services
  2. a customer views shopping as a fun occasion, rather than looking for specific merchandise
  3. The help, information and recommendations that company representatives give to people who explore or buy its products and or services
  4. Typically a single store or a small, regional chain
  5. A shopper's mindset allows quick purchase decisions, often for inexpensive items
  6. Physical goods
  7. A business owned by shareholders through publicly traded stock
  8. A license is granted to another entity to retail a company's products or services in a particular area
  9. Typically limited to a single or small number of owner investors
  10. Believe that their abilities are developed and can continuously improve through learning, focus and determination
  11. This customer is loyal to a specific stores based on repeated and valued positive customer experiences with a retailer and their products/services
  12. quantifiable information, such as income, household size, education, age
  13. Offers customers the opportunity to interact with the multiple options in their ecosystem
  14. Buys large quantities of these products directly from the manufacturer

24 Clues: Physical goods • Intangible goods • Produces finished products • Can be touched, tasted, seen, smelled or heard • Typically a single store or a small, regional chain • People who purchase goods or services to customers. • A business owned by shareholders through publicly traded stock • Typically limited to a single or small number of owner investors • ...

FIBT Customer Service Week 2024 2024-08-16

FIBT Customer Service Week 2024 crossword puzzle
Across
  1. CUSTOMERS LIKE HIGHER CD _____
  2. STEVE, PETER, ERIC...
  3. THIS DEPARTMENT SERVICES THE ENTIRE BANK
  4. ANOTHER NAME FOR HOME LOAN
  5. WE LOVE WHEN CUSTOMERS BRING ______
  6. WE WANT MORE LOAN ______
  7. SEEK THE _________ EVERYDAY
  8. BRANCH PRESIDENT
  9. LEAVE YOUR MARK ON OUR __________
  10. _____ ON THE COUCH
  11. NOT TELLERS, BUT PERSONAL _________
  12. NOW KNOWN AS CORE
  13. GRETCHEN'S FAVORITE PLACE
  14. GRETCHEN'S BOOK - ________ THE DOG
  15. OUR MOTTO "LIVE ____"
  16. OUR CUSTOMERS LEAVE FEELING LIKE FAMILY
  17. OUR GO TO BREAKFAST
Down
  1. GREET EACH CUSTOMER WITH A ______
  2. _______ INSURANCE
  3. BISMARCK BREWERY
  4. WE SEND THIS TO THE HERITAGE CLUB
  5. TAKE _____ IN YOUR WORK
  6. LIVE FIRST COMMUNITY _______ CAMPAIGN
  7. A LADY WE ALL DISLIKED
  8. MARKET PRESIDENT
  9. SPEAK UP ________
  10. ACT LIKE YOUR RIDE IS _________
  11. ___ THE CHOICES YOU MAKE
  12. MAKE DECISIONS WITH ________
  13. OUR FAVORITE TRAINING COURSES
  14. CCO

31 Clues: CCO • BISMARCK BREWERY • MARKET PRESIDENT • BRANCH PRESIDENT • _______ INSURANCE • SPEAK UP ________ • NOW KNOWN AS CORE • _____ ON THE COUCH • OUR GO TO BREAKFAST • STEVE, PETER, ERIC... • OUR MOTTO "LIVE ____" • A LADY WE ALL DISLIKED • TAKE _____ IN YOUR WORK • WE WANT MORE LOAN ______ • ___ THE CHOICES YOU MAKE • GRETCHEN'S FAVORITE PLACE • ANOTHER NAME FOR HOME LOAN • ...

Customer Service Week Crossword Puzzle 2022-09-19

Customer Service Week Crossword Puzzle crossword puzzle
Across
  1. A good, affirmative, or constructive quality or attribute
  2. Good-natured tolerance of delay or incompetence
  3. Rising to the _________ means we boldly innovate to care for our customers
  4. Creating ___________ means that we design for our customers
  5. Where CVS Colleagues go to view their benefits, pay, and other programs they can take advantage of.
  6. Hear with intention
  7. putting ___________ first means being customer obsessed
  8. ______________ is key when building a relationship with your supervisor and team.
  9. Where CVS employees go to publicly recognize each other
  10. Lend a hand
Down
  1. Work done by one person or group that benefits another
  2. contentment
  3. Joining ______ means we unite around our goal of serving the customer
  4. Kind and pleasant
  5. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
  6. Someone who pays for goods or services
  7. Inspiring ________ means we work to earn the _________ of our customers and colleagues by meeting our commitments and acting with integrity.
  8. Recognize with gratitude; be grateful for
  9. The act of giving hope or support to someone
  10. What we call a group of people who work together

20 Clues: contentment • Lend a hand • Kind and pleasant • Hear with intention • Someone who pays for goods or services • Recognize with gratitude; be grateful for • The act of giving hope or support to someone • Good-natured tolerance of delay or incompetence • What we call a group of people who work together • Work done by one person or group that benefits another • ...

Customer Service Week Crossword (2024) 2024-10-02

Customer Service Week Crossword (2024) crossword puzzle
Across
  1. Where to go to find information
  2. Where hope is sold
  3. A way we help
  4. Our favourite ginger
  5. Our acrobat
  6. Another name for Hopewell
  7. One of our favourite teams
  8. Keeps us connected
  9. One way to win
  10. Something we aim to do for work & play
  11. Average _____ time
  12. A nickname for the capital
  13. A celebration
  14. Superior intelligence and problem solving skills
Down
  1. Second largest military training base in the world
  2. The honeymoon is over
  3. The dream we all have
  4. Two days every year
  5. Our fearless leader
  6. Fantasy, Futures, Stadium
  7. Crazy dog lady
  8. Deep down, we believe that the problem is THEM!
  9. A favourite topic
  10. One of our most popular games online & traditional
  11. Highest tides in the world

25 Clues: Our acrobat • A way we help • A celebration • Crazy dog lady • One way to win • A favourite topic • Where hope is sold • Keeps us connected • Average _____ time • Two days every year • Our fearless leader • Our favourite ginger • The honeymoon is over • The dream we all have • Another name for Hopewell • Fantasy, Futures, Stadium • One of our favourite teams • A nickname for the capital • ...

Lovin' Service Ops! 2025-11-26

Lovin' Service Ops! crossword puzzle
Across
  1. the freedom for an employee to use their own judgment when serving customers
  2. to effectively solve a problem in a process, we need to understand the _______ cause
  3. he straightened things out at Tessei
  4. it allows for time compression
  5. one of the four strategic priorities
  6. the degree to which the actual service matches its intended design is known as _______ quality
  7. the company that developed lean manufacturing
  8. the primary product at Zappo's
  9. the carrot and the stick are _______ methods to influence customer behavior
  10. behavior observed when customers see a long line and decide not to wait
  11. it was the worst that could happen in the ED game
  12. it led to shorter wait times for customers of Bob the Barber
  13. we deal with customer variability by not allowing for it
  14. service firms face a tradeoff between service and _______
  15. jobs at Tessei were said to be dirty, dull, and _______
  16. the service profit chain tells us that _______ satisfaction leads to customer satisfaction
  17. lighting, scents, music, signs, symbols, layout combined
  18. they're what Tessei maintains
  19. the highest tier level in Harrah's Total Rewards program
  20. variability occurring because not all customers try hard enough
  21. standard deviation divided by the mean
Down
  1. it was Tessei's primary job
  2. he developed the EMSR model
  3. the number of seats held back for higher fare customers is known as the _______ level
  4. he defined quality as fitness for use
  5. you can reserve a car with them for a few hours or a whole weekend
  6. selling more seats than we have
  7. it's like a country club with doctors
  8. it means services can't be saved for later
  9. pricing that led to some trouble for Uber
  10. the people element of the servicescape
  11. waiting times will feel shorter if customers are _______
  12. adjective for a process that produces consistent output despite variation in inputs
  13. a service firm must manage human resources, including both employees and _______
  14. big users of revenue management techniques
  15. it's key to Uber's success when entering a new market
  16. the type of process that allows for, or even embraces, variation
  17. a customer will be more upset about her wait if it seems _______
  18. what waiting time do as system utilization gets higher
  19. satisfaction = perception - _______
  20. customer that visit Harrah's frequently but don't spend a lot
  21. it shows the customers we care about them

42 Clues: it was Tessei's primary job • he developed the EMSR model • they're what Tessei maintains • it allows for time compression • the primary product at Zappo's • selling more seats than we have • satisfaction = perception - _______ • he straightened things out at Tessei • one of the four strategic priorities • he defined quality as fitness for use • ...

GT LU 4 Module 2 2020-08-26

GT LU 4 Module 2 crossword puzzle
Across
  1. customer relationship management
  2. it enables the companies to improve and customize their offerings and service to best suit customers
  3. when customers now longer wish to receive marketing emails
  4. ________ programmes make customers feel valued thus ensuring repeat business.
  5. identify your competitors’ strengths, weaknesses, opportunities, and threats.
  6. Customer making decision to buy
  7. source of contact information and leads to potential customers
  8. compiling customer database here
  9. The selling process has _______ key steps
  10. First step in the selling process
  11. A breakdown in communication or inaccurate information between employees result in this
  12. Your actions before you have a sales call
  13. This is a sales document that you provide the customer with for the product they are interested in purchasing
  14. document that itemises and records a transaction between a buyer and a seller.
Down
  1. management intervention to avoid losing the customer
  2. Knowledge is ________
  3. Knowing and understanding customer _____ is at the centre of every successful business
  4. Product _______ is an asset and will allow your company to forge ahead of competition
  5. People who enquire about your company should be included and ________ for approach in the future.
  6. If you want the customer's ______ you have to earn it
  7. Protection of Personal Information Act
  8. These are the questions which will allow you to delve deeper into the customer’s answers to your open questions, finding out the reasons and emotions behind those answers
  9. A system of moral principles
  10. preliminary invoice
  11. influence your customers and helps you to anticipate what they are going to need
  12. The market you are trying to sell your product to
  13. Don't try to sell something that's not needed
  14. process of developing, coordinating, monitoring the various decisions that have a direct bearing on the company’s sales
  15. A sales _____ is a document which is prepared by the organisation and issued to a customer for the sale of a product or service

29 Clues: preliminary invoice • Knowledge is ________ • A system of moral principles • Customer making decision to buy • customer relationship management • compiling customer database here • First step in the selling process • Protection of Personal Information Act • The selling process has _______ key steps • Your actions before you have a sales call • ...

Celebrating Customer Service Week 2014-07-29

Celebrating Customer Service Week crossword puzzle
Across
  1. He's the world's worst cleaning lady ______
  2. Allstate treats customers with _______
  3. Celebrating ________ Service Week
  4. Allstate offers a claim ____________ guarantee
  5. Do the _____ thing
Down
  1. We help customers realize their homes and ______
  2. Allstate agents are _______ advisors
  3. ____ Expectations
  4. You're in good _____ with Allstate
  5. Allstate ________ what matters most to me
  6. Allstaters can connect with each other through the Employee _______
  7. Delivering on the Customer Value __________
  8. Put people ahead of ________
  9. Allstaters are a _____ for Good

14 Clues: ____ Expectations • Do the _____ thing • Put people ahead of ________ • Allstaters are a _____ for Good • Celebrating ________ Service Week • You're in good _____ with Allstate • Allstate agents are _______ advisors • Allstate treats customers with _______ • Allstate ________ what matters most to me • He's the world's worst cleaning lady ______ • ...

Celebrating Customer Service Week 2014-07-29

Celebrating Customer Service Week crossword puzzle
Across
  1. Put people ahead of ________
  2. We help customers realize their hopes and ______
  3. Delivering on the Customer Value __________
  4. Do the _____ thing
  5. He's the world's worst cleaning lady ______
  6. Allstate agents are _______ advisors
  7. You're in good _____ with Allstate
Down
  1. Allstate treats customers with _______
  2. Allstaters can connect with each other through the Employee _______
  3. Celebrating ________ Service Week
  4. Allstate offers a claim ____________ guarantee
  5. Allstate ________ what matters most to me
  6. Allstaters are a _____ for Good
  7. ____ Expectations

14 Clues: ____ Expectations • Do the _____ thing • Put people ahead of ________ • Allstaters are a _____ for Good • Celebrating ________ Service Week • You're in good _____ with Allstate • Allstate agents are _______ advisors • Allstate treats customers with _______ • Allstate ________ what matters most to me • Delivering on the Customer Value __________ • ...

Customer Service Week 2017 2017-09-29

Customer Service Week 2017 crossword puzzle
Across
  1. Reset my _(8letters)?
  2. to clone a member or user
  3. A test to determine the incompatibility between a donor and a recipient
  4. one criteria to accrue time for a waitlisted patient
  5. implemented Sept. 12, 2017
  6. A response entered in the donor feedback process that explains the outcome of an organ considered for the potential of transplantation.
  7. accessible through Secure Enterprise, allows you to securely access, view and download multiple types of data reports
Down
  1. one of patient/donor identifier
  2. When organ removal, death, or replacement on chronic allograft support system has occurred.
  3. Any potential donor referred to an OPO by a hospital but no written consent.
  4. Any neoplasm or tumor that is cancerous as opposed to being benign.
  5. uses barcode scanning technology
  6. Set by Angel Caroll
  7. comment from members

14 Clues: Set by Angel Caroll • comment from members • Reset my _(8letters)? • to clone a member or user • implemented Sept. 12, 2017 • one of patient/donor identifier • uses barcode scanning technology • one criteria to accrue time for a waitlisted patient • Any neoplasm or tumor that is cancerous as opposed to being benign. • ...

Customer Service/Fall Crossword 2023-09-29

Customer Service/Fall Crossword crossword puzzle
Across
  1. "Thank you for calling Hardy ___________"
  2. Halloween month
  3. Our employee benefit plan that enables us to own part of the company we work at
  4. Thanksgiving month
  5. 100% ________ owned
  6. Yellow vegetable with kernels
  7. To hear with intent
  8. To gather a crop
Down
  1. Scares birds away from a field
  2. Consistently good in quality or performance; able to be trusted
  3. A large, rounded, orange-yellow autumnal fruit
  4. Our goal is to diagnose and _______ disease
  5. A _______ of service
  6. Another word for fall

14 Clues: Halloween month • To gather a crop • Thanksgiving month • 100% ________ owned • To hear with intent • A _______ of service • Another word for fall • Yellow vegetable with kernels • Scares birds away from a field • "Thank you for calling Hardy ___________" • Our goal is to diagnose and _______ disease • A large, rounded, orange-yellow autumnal fruit • ...

Empathy in Customer Service 2025-08-28

Empathy in Customer Service crossword puzzle
Across
  1. the ability to understand and share the feelings of another
  2. settle or find a solution to (a problem, dispute, or contentious matter)
  3. the feeling of being upset or annoyed, especially because of inability to change or achieve something
  4. accept or admit the existence or truth of
  5. a person who fights or argues for a cause or on behalf of someone else
  6. to show that you hear, understand and accept the customers feelings, thoughts and experiences
Down
  1. recognize the full worth of
  2. give assistance to
  3. information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement
  4. the practice of being or tendency to be optimistic in attitude
  5. fulfillment of one's wishes, expectations, or needs, or the pleasure derived from this
  6. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset
  7. a means of solving a problem or dealing with a difficult situation
  8. publicly recommend or support

14 Clues: give assistance to • recognize the full worth of • publicly recommend or support • accept or admit the existence or truth of • the ability to understand and share the feelings of another • the practice of being or tendency to be optimistic in attitude • a means of solving a problem or dealing with a difficult situation • ...

Customer Service Week 2025 2025-09-30

Customer Service Week 2025 crossword puzzle
Across
  1. the set of shared attitudes, values, goals, and practices that characterizes an organization
  2. the recipient of a good, service, product, or an idea
  3. appreciation or acclaim for an achievement, service, or ability
  4. uniquely valuable, rare, or special
  5. constructive, optimistic, or confident
Down
  1. Being unlike something else
  2. recognition and enjoyment of the good qualities of someone or something
  3. an important assignment carried out
  4. obligations for which a person or organization is held responsible
  5. able to be done
  6. strong, wholehearted commitment
  7. the quality of being thankful
  8. the action of helping or doing work for someone
  9. that which is the most excellent, outstanding, or desirable

14 Clues: able to be done • Being unlike something else • the quality of being thankful • strong, wholehearted commitment • an important assignment carried out • uniquely valuable, rare, or special • constructive, optimistic, or confident • the action of helping or doing work for someone • the recipient of a good, service, product, or an idea • ...