customer service Crossword Puzzles

0320 2023-03-20

0320 crossword puzzle
Across
  1. a person who buys goods or a service
  2. ask questions
  3. a table that you can work at, often one with drawers
  4. ex: _______ the message
Down
  1. 操作
  2. to share information with others by speaking, writing, moving your body
  3. a type of computer not easy to carry
  4. similar with "screen"
  5. ex: provide customer ___________
  6. ________ down the notes

10 Clues: 操作 • ask questions • similar with "screen" • ________ down the notes • ex: _______ the message • ex: provide customer ___________ • a person who buys goods or a service • a type of computer not easy to carry • a table that you can work at, often one with drawers • to share information with others by speaking, writing, moving your body

Quality Management System 2024-10-18

Quality Management System crossword puzzle
Across
  1. make something better
  2. perform an action
  3. deciding on what to do
  4. features in a good/service expected by the customer
  5. a person who buys a good or service
Down
  1. adhere to rules/conform accordingly
  2. level of quality
  3. same standard
  4. a series of steps to achieve an end result
  5. foundation for system of belief and behaviour

10 Clues: same standard • level of quality • perform an action • make something better • deciding on what to do • adhere to rules/conform accordingly • a person who buys a good or service • a series of steps to achieve an end result • foundation for system of belief and behaviour • features in a good/service expected by the customer

Unit 5: Ch. 15 Closing the Sale 2016-10-19

Unit 5: Ch. 15 Closing the Sale crossword puzzle
Across
  1. encourages a customer to make a decision between two items
  2. strategies businesses use to stay close to their customer
  3. obtaining positive agreement from customer to buy
  4. things customers do or say to indicate a readiness to buy
  5. an initial effort to close a sale
Down
  1. when a product is in short supply or when the price will be going up in the near future
  2. selling additional goods or service to the customer
  3. method in which you ask for the sale
  4. explains service that overcome obstacles or problems

9 Clues: an initial effort to close a sale • method in which you ask for the sale • obtaining positive agreement from customer to buy • selling additional goods or service to the customer • explains service that overcome obstacles or problems • strategies businesses use to stay close to their customer • things customers do or say to indicate a readiness to buy • ...

Customer Service 2Trivia 2021-01-16

Customer Service 2Trivia crossword puzzle
Across
  1. fax line
  2. face to face
  3. increased profitability
Down
  1. student instructor first name
  2. interpersonal skill
  3. how the customer views the company
  4. body language
  5. social media
  6. communication in writing

9 Clues: fax line • social media • face to face • body language • interpersonal skill • increased profitability • communication in writing • student instructor first name • how the customer views the company

Customer Service Skills 2023-03-24

Customer Service Skills crossword puzzle
Across
  1. Facts, information, and skills acquired by a person through experience or education
  2. Ability to understand another person’s emotions and to understand their point of view
  3. Attitude/Language Being friendly at all times
  4. The action of paying close attention to something.
  5. Skin Ability to keep from getting upset or offended by the things other people say and do
Down
  1. Being able to rapidly learn new skills and behaviors in response to changing circumstances
  2. Listening Rephrasing the issue in your own words and asking a customer if that sounds right is enough to make them feel like you really understand them.
  3. Communication Skills Efficiently answering questions
  4. Remain calm even when attacked, positive when faced with pessimism, and professional when a customer gets personal.

9 Clues: Attitude/Language Being friendly at all times • The action of paying close attention to something. • Communication Skills Efficiently answering questions • Facts, information, and skills acquired by a person through experience or education • Ability to understand another person’s emotions and to understand their point of view • ...

Business studies Crossword 2020-06-09

Business studies Crossword crossword puzzle
Across
  1. Advertisement of product or service
  2. The person who purchases the product or service
  3. The person who utilises the product or service
  4. A difference in product or service from competitors
  5. A project or undertaking
  6. Online shopping
Down
  1. This cost does not change at all
  2. Person who sets up a business taking financial risks
  3. 4 elements that make a business effective
  4. Companies selling the same type of item or service
  5. Not sold or produced anymore
  6. Profits equal costs
  7. Financial gain after taking away expenditures

13 Clues: Online shopping • Profits equal costs • A project or undertaking • Not sold or produced anymore • This cost does not change at all • Advertisement of product or service • 4 elements that make a business effective • Financial gain after taking away expenditures • The person who utilises the product or service • The person who purchases the product or service • ...

Business studies Crossword 2020-06-09

Business studies Crossword crossword puzzle
Across
  1. A difference in product or service from competitors
  2. Profits equal costs
  3. Financial gain after taking away expenditures
  4. Companies selling the same type of item or service
  5. Online shopping
  6. Person who sets up a business taking financial risks
Down
  1. 4 elements that make a business effective
  2. Advertisement of product or service
  3. The person who purchases the product or service
  4. Not sold or produced anymore
  5. A project or undertaking
  6. The person who utilises the product or service
  7. This cost does not change at all

13 Clues: Online shopping • Profits equal costs • A project or undertaking • Not sold or produced anymore • This cost does not change at all • Advertisement of product or service • 4 elements that make a business effective • Financial gain after taking away expenditures • The person who utilises the product or service • The person who purchases the product or service • ...

FEP Crossword 2016-02-25

FEP Crossword crossword puzzle
Across
  1. When we have permission to discuss information w/an outside entity regarding our customer we complete this form or add them to the employment plan
  2. This screen must be completed after training service is added to the employment plan
  3. Must be used to support to support a customer for work and training related expenses to alleviate circumstances impeding the customer’s ability to begin or continue employment, job search, training or education
  4. These hours can only be applied towards UNPAID activities that the customer was scheduled to participate on the day for
  5. Screen that must be completed before or on the same day as the first issuance of Y funds for the month
  6. Hours that represent two full weeks of ongoing employment hours and worker creates ongoing participation hours
  7. Up to one hour of this unsupervised time may count for each hour of classroom time.
Down
  1. A worker will add this to the employment plan if the customer is not participating at the negotiated level
  2. Must be signed within 10 days of negotiating or updating. With the exception of adding AR to it.
  3. If eligible or no longer eligible, this service must be added or removed within 10 calendar days of verifying participation
  4. If the customer does not begin participation or show reasonable cause, close the “Activity Review” service and open this service
  5. When hours entered do not match the verification/documentation that the ec has imaged/attached
  6. Time which cannot be used for getting to the first job activity and returning home. It can only be used for travel between job search activities.

13 Clues: Up to one hour of this unsupervised time may count for each hour of classroom time. • This screen must be completed after training service is added to the employment plan • When hours entered do not match the verification/documentation that the ec has imaged/attached • ...

Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget 2024-04-08

Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget crossword puzzle
Across
  1. jääkaappi
  2. vedenkeitin
  3. uima-allas
  4. palvelu
  5. kaupungin siluetti
  6. huvila
  7. kirjailija
  8. varata
  9. remontoida
  10. villieläimistö
  11. vuokrata
  12. sohva
  13. päättää
  14. jäädä, olla yötä
Down
  1. pakastin
  2. mainos
  3. pitää parempana
  4. vuosikymmen
  5. asiakas
  6. villi luonto
  7. mukavuus
  8. tilava
  9. paikallinen
  10. petivaatteet
  11. vaeltaa
  12. nauttia
  13. palaute
  14. kotoisa

28 Clues: sohva • mainos • tilava • huvila • varata • palvelu • asiakas • vaeltaa • nauttia • palaute • kotoisa • päättää • pakastin • mukavuus • vuokrata • jääkaappi • uima-allas • kirjailija • remontoida • vedenkeitin • vuosikymmen • paikallinen • villi luonto • petivaatteet • villieläimistö • pitää parempana • jäädä, olla yötä • kaupungin siluetti

Acronym Busters 2022-09-06

Acronym Busters crossword puzzle
Across
  1. EBIT - Earnings Before _______ and Taxation (8)
  2. OTN - _______ Transport Network (7)
  3. VoF - Voice Over _____ (5)
  4. BRA - Basic Rate _______ (6)
  5. MVNO - Mobile _______ Network Operator (7)
  6. ONT - Optical Network ________ (8)
  7. UFL - _____ Front Line
  8. PIV - ____ Implementation Verification (4)
  9. CLNE - _______ Located Network Equipment (8)
  10. ETF - Early Termination ___ (3)
  11. GUI - _______ User Interface (9)
Down
  1. eNPS - Employer Net _______ Score (8)
  2. ICMS - Integrated Customer ________ System (10)
  3. ADSL - Asymmetric Digital _______ Line (10)
  4. CDR - ____ Detail Record (4)
  5. POTS - Plain ___ Telephone Service (3)
  6. VoIP - Voice Over Internet _______ (8)
  7. MDR - _______ Drive (7)
  8. VPN - _______ Private Network (7)
  9. TLA - Three Letter _______ (7)
  10. HA - _______ Availability (4)

21 Clues: UFL - _____ Front Line • MDR - _______ Drive (7) • VoF - Voice Over _____ (5) • CDR - ____ Detail Record (4) • BRA - Basic Rate _______ (6) • HA - _______ Availability (4) • TLA - Three Letter _______ (7) • ETF - Early Termination ___ (3) • GUI - _______ User Interface (9) • VPN - _______ Private Network (7) • ONT - Optical Network ________ (8) • ...

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER crossword puzzle
Across
  1. Customer Service Agreement
  2. Home Services
  3. Specialty Assistant Store Manager
  4. Major Appliance
  5. A place to share work with your network
  6. Home Depot Interiors
  7. A place to keep electronic files
  8. Market Delivery Operations
  9. Return Goods Authorization
  10. District Services Manager
  11. Delivery Execution Team
Down
  1. Customer Order Specialist
  2. Post Sale Markdown
  3. A place to manage and create cases
  4. System that houses order information and where we work from
  5. Install Connect
  6. Home Depot Exteriors
  7. Purchase Order
  8. System that details an MA order where work orders and delivery appointments are rescheduled
  9. The Appliance Delivery
  10. Depot Direct

21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Interiors • Home Depot Exteriors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Market Delivery Operations • Return Goods Authorization • A place to keep electronic files • ...

salles vocabulary 2023-12-21

salles vocabulary crossword puzzle
Across
  1. put something forward
  2. earn money
  3. where you buy clothes or food
  4. food or non food shopping center
  5. something smaller than a fair
  6. process leading to the appearance of something
  7. proof of purchase
  8. document which shows the price of an ite or a service
  9. sometting you ask fr when it's missing
  10. make a customer pay
  11. place where we buy items
Down
  1. slice
  2. person entering the store
  3. benefit,advantage produced by something
  4. money that a customer gets back
  5. get by playing
  6. goal we are aiming for
  7. something missing
  8. opposite of high
  9. online business

20 Clues: slice • earn money • get by playing • online business • opposite of high • proof of purchase • something missing • make a customer pay • put something forward • goal we are aiming for • place where we buy items • person entering the store • where you buy clothes or food • something smaller than a fair • money that a customer gets back • food or non food shopping center • ...

Customer Service Week 2024! 2024-09-24

Customer Service Week 2024! crossword puzzle
Across
  1. Being of service or assistance
  2. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
  3. Customers that put their services on vacation over the summer are called
  4. The opportunity to pay a bill late without having services shut off is an
  5. Work done by one person or group that benefits another
  6. If the caller is upset, stay
  7. Watch your __________when speaking to customers
Down
  1. Transmit information
  2. The first known use of a ___________was in 1885
  3. A form used in making a request
  4. Someone who pays for services
  5. Hear with intention
  6. Recognize with gratitude

13 Clues: Hear with intention • Transmit information • Recognize with gratitude • If the caller is upset, stay • Someone who pays for services • Being of service or assistance • A form used in making a request • The first known use of a ___________was in 1885 • Watch your __________when speaking to customers • Work done by one person or group that benefits another • ...

UNIT 4 2020-10-21

UNIT 4 crossword puzzle
Across
  1. distributors could see incremental
  2. INFLUENCING NETWORK DESIGN DECISIONS
  3. item at a retail store
  4. company decide the price on product
  5. to a customer shopping for
  6. an online order has no physical
  7. return a product purchased at a retail
  8. online
  9. the country
  10. storing keeping unit
  11. storage the finished product
  12. gains of 10 to 20 percent by
Down
  1. time to delivery
  2. share planning and forecasting
  3. factors include taxes, tariffs, exchange
  4. facility serves the role of being a low-
  5. business to customer
  6. door to door product service
  7. by speeding up collection
  8. supply source for markets located
  9. on shopping

21 Clues: online • on shopping • the country • time to delivery • business to customer • storing keeping unit • item at a retail store • by speeding up collection • to a customer shopping for • door to door product service • storage the finished product • gains of 10 to 20 percent by • share planning and forecasting • an online order has no physical • supply source for markets located • ...

ENTREPRENEURIAL MIND 2021-06-30

ENTREPRENEURIAL MIND crossword puzzle
Across
  1. _______ alliance, organizational relationship
  2. estimate of product/service sales
  3. entities like school, church, charitable institutions
  4. _________ product, fundamental benefit
  5. customer description
  6. document of rights and duties
  7. web of relationships
  8. dividing the total market
  9. __________ data/new information
  10. an artificial being recognized by law
  11. beyond the owner's investment
Down
  1. right to buy before others
  2. _____________ certificate, number of shares owned
  3. sense of obligation to repay
  4. group of customers
  5. business owned by one person
  6. two or more co-owners
  7. to create customer awareness
  8. ceasing the partnership
  9. gather/process/interpret/report information

20 Clues: group of customers • customer description • web of relationships • two or more co-owners • ceasing the partnership • dividing the total market • right to buy before others • sense of obligation to repay • business owned by one person • to create customer awareness • document of rights and duties • beyond the owner's investment • __________ data/new information • ...

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER crossword puzzle
Across
  1. A place to manage and create cases
  2. The Appliance Delivery
  3. Major Appliance
  4. Home Services
  5. Market Delivery Operations
  6. Specialty Assistant Store Manager
  7. Home Depot Interiors
  8. Install Connect
  9. System that details an MA order where work orders and delivery appointments are rescheduled
  10. District Services Manager
Down
  1. Depot Direct
  2. Post Sale Markdown
  3. Customer Service Agreement
  4. Return Goods Authorization
  5. Delivery Execution Team
  6. Home Depot Exteriors
  7. System that houses order information and where we work from
  8. A place to keep electronic files
  9. Customer Order Specialist
  10. A place to share work with your network
  11. Purchase Order

21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Exteriors • Home Depot Interiors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Return Goods Authorization • Market Delivery Operations • A place to keep electronic files • ...

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER crossword puzzle
Across
  1. A place to manage and create cases
  2. The Appliance Delivery
  3. Major Appliance
  4. Home Services
  5. Market Delivery Operations
  6. Specialty Assistant Store Manager
  7. Home Depot Interiors
  8. Install Connect
  9. System that details an MA order where work orders and delivery appointments are rescheduled
  10. District Services Manager
Down
  1. Depot Direct
  2. Post Sale Markdown
  3. Customer Service Agreement
  4. Return Goods Authorization
  5. Delivery Execution Team
  6. Home Depot Exteriors
  7. System that houses order information and where we work from
  8. A place to keep electronic files
  9. Customer Order Specialist
  10. A place to share work with your network
  11. Purchase Order

21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Exteriors • Home Depot Interiors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Return Goods Authorization • Market Delivery Operations • A place to keep electronic files • ...

Ready, Set, Service! Customer Service Week 2013 2013-11-08

Ready, Set, Service! Customer Service Week 2013 crossword puzzle
Across
  1. To hear with intention
  2. Someone who pays for goods or services
  3. Continually looking for ways to improve what we do and how we do it
  4. We love our ______
  5. What you make before pulling a certain turkey bone
  6. To recognize with gratitude; be grateful for
  7. Work done by one person or group that benefits another
Down
  1. Shapes and directs the way we work
  2. Every day for Eric
  3. Contentment
  4. A group of concepts that express operational aspects of our marketing philosophy
  5. A connection, association or involvement
  6. Pledge or promise
  7. Our tagline: Count on EMC to Make Life ____
  8. Sharing ideas to find win-win solutions
  9. A common Thanksgiving dessert

16 Clues: Contentment • Pledge or promise • Every day for Eric • We love our ______ • To hear with intention • A common Thanksgiving dessert • Shapes and directs the way we work • Someone who pays for goods or services • Sharing ideas to find win-win solutions • A connection, association or involvement • Our tagline: Count on EMC to Make Life ____ • ...

Soft Skills 2023-11-21

Soft Skills crossword puzzle
Across
  1. Good communication is the _____ between confusion and clarity
  2. A white glove type of customer service experience
  3. _________ listen
  4. The "L" in our Quality Assurance Monitoring Form
  5. "I will personally take care of this for you." is an example of?
Down
  1. Key _________ Indicators
  2. The ability to identify or understand another's situation or feelings
  3. _____ is listening to what is said.
  4. Maintain a positive _________
  5. _______ is hearing what isn't said.
  6. What, Why, How are examples of what type of questions?
  7. One company that portrays superior customer service

12 Clues: _________ listen • Key _________ Indicators • Maintain a positive _________ • _____ is listening to what is said. • _______ is hearing what isn't said. • The "L" in our Quality Assurance Monitoring Form • A white glove type of customer service experience • One company that portrays superior customer service • What, Why, How are examples of what type of questions? • ...

Congratulations on Completing Your Bealls Outlet Training 2019-01-04

Congratulations on Completing Your Bealls Outlet Training crossword puzzle
Across
  1. The seasonal magazine we follow for store set up is called?
  2. You can only shop when you are _____ the clock
  3. Anytime you come within ________ feet of a customer, you should interact with the customer by saying hello or offering assistance
  4. We use a __________ statement to politely step away from a customer
  5. To provide exceptional service to our customers, the fitting rooms are to be cleaned _________ the day
  6. Before you put expensive cologne or perfume on the sales floor, you put it in what first?
  7. OCCC members should use their card for ___________ transaction to obtain the double point
  8. Who do you call when you notice a suspicious individual?
  9. True or False: Rewards points are only available when customers call the 1-800 customer service number?
  10. Ages 50 and older receive their discount on this day?
  11. When a customer walks through the door we ________ them
  12. We answer the phone by the _________ ring?
  13. When is it acceptable to run after a suspected shoplifter?
Down
  1. The $5 reward coupon is good for _____ days
  2. What does the L stand for in HULA?
  3. ___________ is the total $ amount of sales that are paid for with an OCCC vs. the total $ amount of sales for the store
  4. Customers save 15% every Monday or Friday by using what?
  5. Members will accumulate rewards points on their _____ when their One Car is scanned as a part of the transaction
  6. The R in G.R.E.A.T stands for what?
  7. Ages 49 and younger receive their discount on this day?
  8. The store guide we follow to ensure the store is set up properly?
  9. Capturing this will allow Loyalty members to get a $5 off $25 coupon on their birthday?

22 Clues: What does the L stand for in HULA? • The R in G.R.E.A.T stands for what? • We answer the phone by the _________ ring? • The $5 reward coupon is good for _____ days • You can only shop when you are _____ the clock • Ages 50 and older receive their discount on this day? • Ages 49 and younger receive their discount on this day? • ...

Crossword Puzzle 2019-09-19

Crossword Puzzle crossword puzzle
Across
  1. With angry customers it’s important to let them do this, _____.
  2. A positive one will make your day better.
  3. Taking personal responsibility for a customer’s complaint is taking _____.
  4. Look as upset customers as an _____ to improve.
  5. Treat each customer as if they’re the _____ one you’ll deal with that day.
  6. Another word for internal customer is _____.
  7. When speaking with customers you should vary the _____ of your voice.
  8. You sound more relaxed and friendly when you _____ while talking on the phone.
  9. Make each customer feel welcome with a friendly ____.
Down
  1. Customers who have their complaints satisfactorily resolved tell an average of how many people?
  2. Delighting customers means _____ their expectations.
  3. Anticipating problems, heading them off and alerting customers is being _____.
  4. The people you serve each day.
  5. The most important customer service skill is _____.
  6. Positive feedback given by a customer on an InMoment survey.
  7. Your most important communication tool when you’re on the phone is your _____.

16 Clues: The people you serve each day. • A positive one will make your day better. • Another word for internal customer is _____. • Look as upset customers as an _____ to improve. • The most important customer service skill is _____. • Delighting customers means _____ their expectations. • Make each customer feel welcome with a friendly ____. • ...

CAB Construction Crossword 2021-01-25

CAB Construction Crossword crossword puzzle
Across
  1. Customer Service
  2. Replacement
  3. Drainage
  4. Debris
  5. Protection
  6. Insurance
  7. Kelly
  8. 25 years
  9. Storm
  10. CRM
  11. 10 years
  12. Juniors
  13. Andy's Kids
Down
  1. Paperwork
  2. Mastic
  3. Joe Hughes
  4. Home
  5. Finance
  6. Team Representative
  7. Shingles
  8. Address
  9. Hail
  10. Apron
  11. Steam

24 Clues: CRM • Home • Hail • Kelly • Apron • Storm • Steam • Mastic • Debris • Finance • Address • Juniors • Drainage • Shingles • 25 years • 10 years • Paperwork • Insurance • Joe Hughes • Protection • Replacement • Andy's Kids • Customer Service • Team Representative

Professional vocabulary 2023-12-12

Professional vocabulary crossword puzzle
Across
  1. Lojaalne
  2. Konkurent
  3. Tasakaal
  4. Protsess
  5. Väärtus
  6. Teenus
  7. Osakond
  8. Võimalus
  9. Saadaval
  10. Eelis
  11. Toode
  12. Veebileht
  13. Juhataja
  14. Efektiivne
Down
  1. Isiklik
  2. Tarbija
  3. Klient
  4. Rahulolu
  5. Kogemus
  6. Äri/Ettevõte
  7. Kasu
  8. Analüütika
  9. Pakend
  10. Selgitama
  11. Empaatia
  12. Kassa
  13. Töötaja
  14. Valik
  15. Müük
  16. Sisaldama

30 Clues: Kasu • Müük • Kassa • Valik • Eelis • Toode • Klient • Pakend • Teenus • Isiklik • Tarbija • Kogemus • Väärtus • Osakond • Töötaja • Rahulolu • Lojaalne • Tasakaal • Protsess • Empaatia • Võimalus • Saadaval • Juhataja • Konkurent • Selgitama • Veebileht • Sisaldama • Analüütika • Efektiivne • Äri/Ettevõte

yAAAs! Cookies - Teamwork Exercise 2024-03-25

yAAAs! Cookies - Teamwork Exercise crossword puzzle
Across
  1. AKA Expediter
  2. Neighborhood
  3. Two first names
  4. Freedom from error
  5. Jackson
  6. Customer service
  7. Oops
  8. Vegan lover
Down
  1. Total vegan
  2. Say Cheese
  3. Messy and gets everywhere
  4. Topping
  5. Oldest
  6. Spring chicken
  7. Biscuits
  8. Partner
  9. Cordon Bleu
  10. The brand emotion
  11. 3rd male
  12. From the Old Line State

20 Clues: Oops • Oldest • Topping • Jackson • Partner • Biscuits • 3rd male • Say Cheese • Total vegan • Cordon Bleu • Vegan lover • Neighborhood • AKA Expediter • Spring chicken • Two first names • Customer service • The brand emotion • Freedom from error • From the Old Line State • Messy and gets everywhere

PPF 2023-12-19

PPF crossword puzzle
Across
  1. What is the name of the Supplier solution that includes Carrier Service, Inventory Service, and Shipping Documentation as part of its standard offering?
  2. Which tab in Gong can be used to search for calls using filter criteria?
  3. Where do you submit customer security questionnaire requests?
  4. What acronym is common in analyzing inventory to understand how quickly a product will sell and reduce to 0 on hand?
  5. Invoice Financing by Kanmon helps our customers maximize their ______?
  6. Who can you partner with to boost your prospecting?
  7. What does Supplier Segmentation impact?
  8. How many components would you need to price out for Community Program with one Fulfillment Model, a custom connection and the retailer needs our technology for automation and access to reporting?
  9. _____ Connection is the Fulfillment feature you would sell if a prospect has existing connections they send orders to that they want SPS to lift and shift.
  10. What is the foundation of an order?
  11. What type of data is foundational across the supply chain for all our customers?
  12. _____ Connection is the Fulfillment feature you would sell to a supplier selling on Amazon Seller Central who wants to receive those orders through SPS.
Down
  1. What is one thing all our system automations have in common?
  2. Who from the retail customer signs off on the designed solution before we move forward to build?
  3. What is the platform for all SPS Commerce Win/Loss Data?
  4. Understanding the sequential stages a customer goes through, from initial awareness to purchase and beyond, is crucial. What term encompasses this entire process?
  5. When we align people, process, and technology, customer implementations get _____.
  6. What was the primary focus of all the tools shown at the Tech Lab Experience?
  7. What do we need from retailers before designing new item setup and a change management program?
  8. What is the slack channel that sales can use to nominate a customer as a reference?
  9. What type of manufacturing supply chain model relies on formulas or recipes to produce a product?
  10. What was the name of the big, game-changing project that drove huge wins for Analytics customer implementations in 2023?
  11. What is the term for improving yourself?
  12. What team quickly initiates customer outreach to gather information for onboarding teams on new, closed system automation opportunities?
  13. Instead of Service Level Agreements (SLAs), Fulfillment Support will use the term Service Level _______.

25 Clues: What is the foundation of an order? • What does Supplier Segmentation impact? • What is the term for improving yourself? • Who can you partner with to boost your prospecting? • What is the platform for all SPS Commerce Win/Loss Data? • What is one thing all our system automations have in common? • Where do you submit customer security questionnaire requests? • ...

Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget 2024-04-08

Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget crossword puzzle
Across
  1. kirjailija
  2. villieläimistö
  3. uima-allas
  4. jääkaappi
  5. päättää
  6. mainos
  7. kaupungin siluetti
  8. mukavuus
  9. pitää parempana
  10. nauttia
  11. tilava
  12. huvila
  13. vaeltaa
Down
  1. petivaatteet
  2. villi luonto
  3. asiakas
  4. varata
  5. pakastin
  6. palaute
  7. palvelu
  8. vuosikymmen
  9. vedenkeitin
  10. remontoida
  11. vuokrata
  12. kotoisa
  13. paikallinen
  14. sohva
  15. jäädä, olla yötä

28 Clues: sohva • varata • mainos • tilava • huvila • asiakas • palaute • päättää • palvelu • kotoisa • nauttia • vaeltaa • pakastin • mukavuus • vuokrata • jääkaappi • kirjailija • uima-allas • remontoida • vuosikymmen • vedenkeitin • paikallinen • petivaatteet • villi luonto • villieläimistö • pitää parempana • jäädä, olla yötä • kaupungin siluetti

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27

THD MAJOR APPLIANCES & HOME SERVICES REFRESHER crossword puzzle
Across
  1. Customer Service Agreement
  2. Home Services
  3. Specialty Assistant Store Manager
  4. Major Appliance
  5. A place to share work with your network
  6. Home Depot Interiors
  7. A place to keep electronic files
  8. Market Delivery Operations
  9. Return Goods Authorization
  10. District Services Manager
  11. Delivery Execution Team
Down
  1. Customer Order Specialist
  2. Post Sale Markdown
  3. A place to manage and create cases
  4. System that houses order information and where we work from
  5. Install Connect
  6. Home Depot Exteriors
  7. Purchase Order
  8. System that details an MA order where work orders and delivery appointments are rescheduled
  9. The Appliance Delivery
  10. Depot Direct

21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Interiors • Home Depot Exteriors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Market Delivery Operations • Return Goods Authorization • A place to keep electronic files • ...

customer service 2022-10-26

customer service crossword puzzle
Across
  1. the people that buy your product
  2. a word that describes how good your product is
  3. people that work for the business
Down
  1. offered or provided by a retailer or manufacturer after the sale of an item
  2. things you have to do
  3. when someone is happy with the product they received

6 Clues: things you have to do • the people that buy your product • people that work for the business • a word that describes how good your product is • when someone is happy with the product they received • offered or provided by a retailer or manufacturer after the sale of an item

Customer Service 2024-08-07

Customer Service crossword puzzle
Across
  1. client
  2. surpassing
  3. opposite of within
Down
  1. Life serving our retired military personnel for over 80 years
  2. helping hand
  3. together with

6 Clues: client • surpassing • helping hand • together with • opposite of within • Life serving our retired military personnel for over 80 years

Marketing Management 2024-01-27

Marketing Management crossword puzzle
Across
  1. The process of managing a brand's online presence and reputation
  2. The study of consumer behavior and how they make decisions
  3. An offer to entice customers to try a product or service
  4. Building a strong online presence for your brand
  5. A unique selling proposition that sets your product apart from the competition
  6. The value perceived by the customer, often exceeding the product's price
  7. Targeting specific customer segments with tailored messaging
  8. third-party publishers means
  9. The channels and locations where customers can access your product.
  10. The amount of money a buyer is willing to pay for a good or service
  11. The human talent behind your product or service, both employees and partners
  12. The process of searching for and selecting goods or services to buy
  13. Partnering with other brands or influencers for mutual benefit
  14. A bootstrapped venture focusing on solving a specific problem with minimal resources
  15. A research method that involves collecting data through interviews and surveys.
  16. the activity of showing and advertising a company's prroduct in the best possible way
  17. Building loyalty and repeat business
  18. Words and phrases people type into search engines
  19. Leveraging data and analytics to inform marketing decisions, optimize campaigns, and measure results.
  20. Creating content that attracts and engages target audiences
  21. A temporary reduction in price to attract buyers
  22. The tangible cues that customers experience, shaping their perception of your brand.
  23. A method of tracking and measuring the results of a marketing campaign.
  24. Identifying your competitors and their strategies
Down
  1. Using blockchain technology for secure data management and transparency in advertising.
  2. The systems and procedures used to create, deliver, and maintain your product or service
  3. A pricing strategy that charges different prices for the same product to different customers.
  4. Offering discounts and promotions to attract customers
  5. Brands get this information by tracking consumer profiles and activity on the Internet
  6. The off-page factors that influence a website's ranking
  7. Strategies used to communicate the value of your product and persuade customers to buy
  8. Search Engine Optimization
  9. Offering exceptional customer service and support
  10. Promoting ethical and responsible business practices
  11. The act of offering goods or services for a price
  12. Setting the price of a product or service
  13. A marketing strategy that focuses on building relationships with customers
  14. The four Ps of marketing: Product, Price, Place, and _____.
  15. A communication channel used to reach and influence potential customers.
  16. The process of identifying and understanding who your customers are.
  17. The tangible good or intangible service offered to customers
  18. The technical aspects of a website that affect its ranking
  19. A promotional campaign that offers a free gift or service to new customers
  20. A measurable objective that a marketing campaign aims to achieve.
  21. Tracking and measuring the results of marketing activities
  22. A legal protection for a unique product or brand name.
  23. Understanding your target audience's needs and desires
  24. A person who purchases goods or services
  25. Creating brand awareness and positive associations
  26. A visual representation of a brand, including its logo and colors

50 Clues: Search Engine Optimization • third-party publishers means • Building loyalty and repeat business • A person who purchases goods or services • Setting the price of a product or service • Building a strong online presence for your brand • A temporary reduction in price to attract buyers • Offering exceptional customer service and support • ...

Marketing Management 2024-01-27

Marketing Management crossword puzzle
Across
  1. Identifying your competitors and their strategies.
  2. Offering exceptional customer service and support.
  3. The tangible cues that customers experience, shaping their perception of your brand.
  4. An offer to entice customers to try a product or service.
  5. Building a strong online presence for your brand.
  6. A pricing strategy that charges different prices for the same product to different customers.
  7. A bootstrapped venture focusing on solving a specific problem with minimal resources.
  8. Leveraging data and analytics to inform marketing decisions, optimize campaigns, and measure results.
  9. Strategies used to communicate the value of your product and persuade customers to buy.
  10. The off-page factors that influence a website's ranking.
  11. A communication channel used to reach and influence potential customers.
  12. A method of tracking and measuring the results of a marketing campaign.
  13. The act of offering goods or services for a price.
  14. The process of identifying and understanding who your customers are.
  15. The tangible good or intangible service offered to customers.
  16. Offering discounts and promotions to attract customers.
  17. A legal protection for a unique product or brand name.
  18. Promoting ethical and responsible business practices.
  19. the activity of showing and advertising a company's prroduct in the best possible way.
  20. The process of searching for and selecting goods or services to buy.
  21. A research method that involves collecting data through interviews and surveys.
  22. The amount of money a buyer is willing to pay for a good or service.
  23. Partnering with other brands or influencers for mutual benefit.
  24. The technical aspects of a website that affect its ranking.
Down
  1. A unique selling proposition that sets your product apart from the competition.
  2. Using blockchain technology for secure data management and transparency in advertising.
  3. The study of consumer behavior and how they make decisions.
  4. Tracking and measuring the results of marketing activities.
  5. Targeting specific customer segments with tailored messaging.
  6. Setting the price of a product or service.
  7. third-party publishers means.
  8. Creating brand awareness and positive associations.
  9. Building loyalty and repeat business.
  10. Brands get this information by tracking consumer profiles and activity on the Internet.
  11. Understanding your target audience's needs and desires.
  12. A person who purchases goods or services.
  13. The human talent behind your product or service, both employees and partners.
  14. A promotional campaign that offers a free gift or service to new customers.
  15. The value perceived by the customer, often exceeding the product's price.
  16. A marketing strategy that focuses on building relationships with customers.
  17. A temporary reduction in price to attract buyers.
  18. The process of managing a brand's online presence and reputation..
  19. A visual representation of a brand, including its logo and colors.
  20. A measurable objective that a marketing campaign aims to achieve.
  21. Words and phrases people type into search engines.
  22. The channels and locations where customers can access your product.
  23. The four Ps of marketing: Product, Price, Place, and _____.
  24. Creating content that attracts and engages target audiences.
  25. Identifying external opportunities and threats
  26. Search Engine Optimization.
  27. The systems and procedures used to create, deliver, and maintain your product or service.
  28. Analyzing internal strengths and weaknesses

52 Clues: Search Engine Optimization. • third-party publishers means. • Building loyalty and repeat business. • A person who purchases goods or services. • Setting the price of a product or service. • Analyzing internal strengths and weaknesses • Identifying external opportunities and threats • Building a strong online presence for your brand. • ...

GBE Acronym Puzzle 2014-02-11

GBE Acronym Puzzle crossword puzzle
Across
  1. Currency contracts are stored here
  2. Services platform for Global Branch project
  3. Strategic multi-currency lending platform
  4. Payment common services platform
  5. Letter of credit platform
  6. Data stored for external customer reporting
  7. Processes payments for London branch, it is not clear as water
  8. Regulatory reports are generated here
  9. Investigation and customer service platform
  10. All domestic urgent transactions are processed here
  11. Legacy DDA platform
  12. Knows holidays for all branches, bank codes
  13. Regulatory reporting data stored here, sent thru files not faxed
  14. Provides Market risk
  15. Strategic customer due diligence platform, it is around the corner
  16. Knows all about customers
  17. Anti money laundering gravitates here
  18. Loan and sub ledger platform for Asian and London branch
  19. Payment gateway, sends and receives all the payment transactions to external world, very fast
  20. Real time currency position
  21. New platform for customer and account setup, not ready yet
  22. Customer pulls reports from here
  23. Customers enter currency contract
Down
  1. All Japanese payments are routed thru this application
  2. Legacy customer due diligence, keeps a watch on customers
  3. Derivatives application
  4. Tells whether the customer is under the purview of FATCA
  5. You can view profitability
  6. External customer entitlements are stored in this repository
  7. New customer onboarding tool, resides in cloud
  8. Domestic DDA platform, stronger than Hulk
  9. Third party risk application, needs to adapt to new requirements
  10. Gatekeeper for international DDA platform, does not allow anybody without frisking
  11. Domestic lending platform
  12. Sanctions checking, bad guys caught here
  13. Customer setup for FX products are here
  14. Strategic DDA platform for international accounts
  15. Delivers transactions from FX applications
  16. Reporting tool for operations
  17. Aggregates transactions for a trader
  18. Does reconcilement
  19. Customers are charged, revenue calculator
  20. External customer portal
  21. Billing transactions are aggregated and sent to enterprise application

44 Clues: Does reconcilement • Legacy DDA platform • Provides Market risk • Derivatives application • External customer portal • Letter of credit platform • Domestic lending platform • Knows all about customers • You can view profitability • Real time currency position • Reporting tool for operations • Payment common services platform • Customer pulls reports from here • ...

Scott County Crossword - February 2024 2024-01-10

Scott County Crossword - February 2024 crossword puzzle
Across
  1. Which department can supply information on County Zoning Districts, Accessory Building Requirements, Animal Units Permitted, Fences and Allowed Uses?
  2. On what street is the main entrance?
  3. Environmental Services Manager
  4. Where should a customer apply for a building permit?
  5. What is a shorter, more common name for a Request for Board Action?
  6. Who holds the position of County Surveyor?
  7. What official document gives a resident authorization build or operate?
  8. Which city comprises all of District 5?
  9. Which department should be contacted when a customer needs hazardous waste removed (use the acronym)?
  10. Definition: the territory or sphere of activity over which the legal authority of a court or other institution extends.
  11. When applying for a plumbing permit, which department should a customer contact?
  12. Which service department would you direct a customer to who had questions about installing a septic system?
  13. The only type of ID in Minnesota, other than a Passport or a Passport Card, that will allow a U.S. Citizen to cross borders?
  14. First point of contact for Planning and Zoning Administration
Down
  1. Which department works with all FOUR water management jurisdictions in the County?
  2. What is required by state law to assure that a customer’s project meets safety requirements, complies with state law/city/township codes, and follows the approved plan?
  3. Property and ________?
  4. County Administrator
  5. Who does Building Inspections serve (hint: think bigger than a person, small than a County)?
  6. Director of Community Services.
  7. First point of contact for Build Inspections.
  8. The only acceptable form of government-issued personal identification required for international travel?
  9. Fill-in the missing department (hint: Government Center East); Customer Service, Property & Taxation, County Surveyor
  10. Planning & Resource Management Director

24 Clues: County Administrator • Property and ________? • Environmental Services Manager • Director of Community Services. • On what street is the main entrance? • Which city comprises all of District 5? • Planning & Resource Management Director • Who holds the position of County Surveyor? • First point of contact for Build Inspections. • ...

Business 101 2021-01-14

Business 101 crossword puzzle
Across
  1. ผู้ที่ต้องการสินค้าขององค์กร
  2. กำไร
  3. ความเปลี่ยนแปลง
  4. ต้นทุน
  5. บุคลากรขององค์กร
  6. คุณลักษณะของผลิตภัณฑ์ที่ลูกค้าหีือผู้มีส่วนได้ส่วนเสียต้องการทั้งในแง่คุณภาพและปริมาณ
  7. ความพึงพอใจ
  8. กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ
  9. ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ
  10. เจ้าของกิจการ
  11. องค์กร หรือหน่วยงาน
  12. ผู้มีส่วนได้ส่วนเสียกับกิจการ
  13. ความเสี่ยง ความไม่แน่นอน
  14. คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ
  15. การดำเนินงานเพื่อสร้างและแลกเปลี่ยนสินค้าที่สามารถตอบสนองต่อความต้องการของลูกค้า
Down
  1. สินค้า
  2. แบบจำลอง ภาพจำลอง หรือต้นแบบ
  3. ผลลัพธ์หรือผลประกอบการ
  4. ความเป็นไปได้ ความน่าสนใจ
  5. ผู้จัดจำหน่าย
  6. ผู้ประกอบการ
  7. สภาพแวดล้อมในการดำเนินธุรกิจ
  8. การดำเนินงาน
  9. ผลิตภัณฑ์
  10. รายได้
  11. แผน
  12. บริการ
  13. คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน

28 Clues: แผน • กำไร • สินค้า • ต้นทุน • รายได้ • บริการ • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • การดำเนินงาน • ผู้จัดจำหน่าย • เจ้าของกิจการ • ความเปลี่ยนแปลง • บุคลากรขององค์กร • องค์กร หรือหน่วยงาน • ผลลัพธ์หรือผลประกอบการ • ความเสี่ยง ความไม่แน่นอน • ความเป็นไปได้ ความน่าสนใจ • แบบจำลอง ภาพจำลอง หรือต้นแบบ • ผู้ที่ต้องการสินค้าขององค์กร • สภาพแวดล้อมในการดำเนินธุรกิจ • ผู้มีส่วนได้ส่วนเสียกับกิจการ • ...

Food 2022-12-14

Food crossword puzzle
Across
  1. krõpsud
  2. sidrun
  3. kana
  4. võileib
  5. seen
  6. köögivili
  7. sai
  8. teenindus
  9. laud
  10. värske
  11. kandik
  12. juust
  13. ananass
  14. kahvel
  15. salat
  16. menüü
Down
  1. nuga
  2. maasikas
  3. tellima
  4. kurk
  5. vorstikesed
  6. porgand
  7. klient
  8. restoran
  9. loomaliha
  10. kelner
  11. kokk
  12. muna
  13. krevetid
  14. sibul
  15. lammas

31 Clues: sai • nuga • kana • kurk • seen • laud • kokk • muna • juust • sibul • salat • menüü • sidrun • klient • värske • kandik • kelner • kahvel • lammas • krõpsud • tellima • võileib • porgand • ananass • maasikas • restoran • krevetid • köögivili • teenindus • loomaliha • vorstikesed

Unit 5: Ch 16 Using Math in Sales 2016-10-19

Unit 5: Ch 16 Using Math in Sales crossword puzzle
Across
  1. one type of standard surface package delivery that is offered by the U.S. Postal service
  2. legal contract between the buyer and the supplier
  3. transaction that occurs when a customer pays for merchandise at the time of delivery
  4. fee placed on the sale of goods and services
  5. result of multiplying the number of units by the cost per unit
  6. bar code referred to the photograph above
  7. when filling an order based on a PO
Down
  1. merchandise brought back to be replaced by other merchandise
  2. customer uses an ATM card to make a purchase at a store
  3. another code that appears as a series of numbers across the top of a price tag
  4. permits a customer to take merchandise (usually clothing) home for further consideration
  5. merchandise is removed from stock and kept in a separate storage area until customer pay for it
  6. coins and currency designated for the register for a given day's business
  7. partial return of the sale price for merchandise that the customer has kept
  8. merchandise brought back for a cash refund or credit
  9. maximum amount a salesperson may allow a customer to charge without authorization
  10. process of recording a sale and presenting the customer with proof of payment

17 Clues: when filling an order based on a PO • bar code referred to the photograph above • fee placed on the sale of goods and services • legal contract between the buyer and the supplier • merchandise brought back for a cash refund or credit • customer uses an ATM card to make a purchase at a store • merchandise brought back to be replaced by other merchandise • ...

Customer Service Week 2024 2024-09-17

Customer Service Week 2024 crossword puzzle
Across
  1. Annual Company Goals
  2. Net ____ Score
  3. To transmit information
  4. Where the first barcode was scanned
  5. System used to log customer interactions
Down
  1. Melanie Hilton is the Senior Vice President of...
  2. Process to "bring customer back active"
  3. Being of service or assistance
  4. Annual GS1 Conference
  5. Guidance for identifiers and how to use them
  6. If the customer is upset, stay ___

11 Clues: Net ____ Score • Annual Company Goals • Annual GS1 Conference • To transmit information • Being of service or assistance • If the customer is upset, stay ___ • Where the first barcode was scanned • Process to "bring customer back active" • System used to log customer interactions • Guidance for identifiers and how to use them • Melanie Hilton is the Senior Vice President of...

Vacation Vocab 2022-07-29

Vacation Vocab crossword puzzle
Across
  1. device used for viewing stuff
  2. distinguishing paperwork for you
  3. customer on plane
  4. used to organize planes
  5. ticket for boarding a plane
  6. place to pick up luggage
  7. pass needed to board a train
  8. Planning vacation business
  9. travel guide
Down
  1. carrying device for your self
  2. leaving airport time
  3. time the plane landed
  4. word for going to a place
  5. ID needed for international travel
  6. word used to get on plane
  7. clothes made for water
  8. Customer service on plane
  9. another word for airplane
  10. place for airplanes
  11. suitcase and carry on are...

20 Clues: travel guide • customer on plane • place for airplanes • leaving airport time • time the plane landed • clothes made for water • used to organize planes • place to pick up luggage • word for going to a place • word used to get on plane • Customer service on plane • another word for airplane • Planning vacation business • ticket for boarding a plane • pass needed to board a train • ...

Customer Service Themed Crossword (HARD!) 2024-09-27

Customer Service Themed Crossword (HARD!) crossword puzzle
Across
  1. support me... but not in the trees (6)
  2. Intensify the late case, rearranged (8)
  3. Answers formed by reformed unions, combined with others (9)
  4. your right wrist hides a secret message – red alert! (8)
  5. Back up and carry protection (7)
  6. Poets settle the matter in a clever verse, oddly (7)
  7. the existence of a supreme being and in the immortality of the soul (12)
  8. Calm endurance or patients in a hospital? (8)
Down
  1. Male in distress sent through the internet (5)
  2. a game of pool is lost without it? (5)
  3. Quiet virtue found in insect breaking into pie (8)
  4. a promise you’re sure of? (6)
  5. Settle an issue or re-solve it? (7)
  6. Caught conversation in spider's home? (7)
  7. Person purchasing a case of mustard, oddly mixed (8)
  8. To better, and prove I’m ready (7)
  9. Aid provided, though not in a case (10)
  10. Set on fire in a confused tinge (6)
  11. Retuned to you in a fun red mess (6)
  12. Path altered to show understanding (7)

20 Clues: a promise you’re sure of? (6) • Back up and carry protection (7) • To better, and prove I’m ready (7) • Settle an issue or re-solve it? (7) • Set on fire in a confused tinge (6) • Retuned to you in a fun red mess (6) • a game of pool is lost without it? (5) • support me... but not in the trees (6) • Path altered to show understanding (7) • ...

ADDs Orientation 2019-03-12

ADDs Orientation crossword puzzle
Across
  1. ADDs allows us to bill this charge to our customers.
  2. This is the handheld unit used by Superior Propane Technicians.
  3. This department uses ADDs to create purchase order numbers for parts.
  4. Supply and Transportation use purchase order numbers in ADDs to have this delivered to our branches.
  5. Service Coordinators will have logs sent to them to book these for customers.
  6. Shared Services Administration use this to create ________.
  7. Work orders are processed in ADDs by this Administration team.
  8. This department sets up the delivery fees charged to customers in ADDs.
Down
  1. Customer Experience Reps can set up this type of pricing in ADDs.
  2. The fixed assets team uses ADDs to track _________.
  3. Smart Connect works in conjunction with this to allow customers to view their account details online.
  4. Collections use this screen frequently in ADDs.
  5. ADDs is an acronym for Advanced _______ Data Systems
  6. One method used to locate a customer.
  7. One purpose of logs is to track customer _____________.
  8. Dispatch monitor allows Delivery Coordinators to send these to Drivers electronically.

16 Clues: One method used to locate a customer. • Collections use this screen frequently in ADDs. • The fixed assets team uses ADDs to track _________. • ADDs allows us to bill this charge to our customers. • ADDs is an acronym for Advanced _______ Data Systems • One purpose of logs is to track customer _____________. • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. The name of the Chief Operations Officer
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  4. The second strategic pillar of the Digi 2.0 transformation
  5. The launch month and year of Digi 2.0
Down
  1. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
  2. This person will ensure customers are engaged with exceptional communication, customer service and account management
  3. The first strategic pillar of the Digi 2.0 transformation
  4. The third strategic pillar of the Digi 2.0 transformation
  5. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  6. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  7. The implementation for the transformation will include this number of phases

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  2. The second strategic pillar of the Digi 2.0 transformation
  3. The first strategic pillar of the Digi 2.0 transformation
  4. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  5. This person will ensure customers are engaged with exceptional communication, customer service and account management
  6. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  7. The third strategic pillar of the Digi 2.0 transformation
Down
  1. The launch month and year of Digi 2.0
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The name of the Chief Operations Officer
  4. The implementation for the transformation will include this number of phases
  5. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

SMADS Amazing Race Final Task 2013-10-08

SMADS Amazing Race Final Task crossword puzzle
Across
  1. Helps make the days go by
  2. The main purpose with our Members
  3. Who makes the difference to our Members
  4. Keeping the Members we have, while working towards increasing our membership
  5. How we should act at all times
  6. What we hope to create with our Members
  7. Our focus at Kaiser Permanente/SMADS
Down
  1. Service What we provide our members
  2. Shows that we are listening
  3. The Customer Service we provide
  4. The attitude we must maintain with our Members
  5. A key element in handling escalated calls

12 Clues: Helps make the days go by • Shows that we are listening • How we should act at all times • The Customer Service we provide • The main purpose with our Members • Service What we provide our members • Our focus at Kaiser Permanente/SMADS • Who makes the difference to our Members • What we hope to create with our Members • A key element in handling escalated calls • ...

Customer Service 2014-11-11

Customer Service crossword puzzle
Across
  1. Short sale
  2. Chapter 7
  3. Usually mispronounced; (hint you work here)
Down
  1. ext 4685
  2. Monthly information sent to homeowner
  3. Instead on monthly statement

6 Clues: ext 4685 • Chapter 7 • Short sale • Instead on monthly statement • Monthly information sent to homeowner • Usually mispronounced; (hint you work here)

Customer Service 2020-10-05

Customer Service crossword puzzle
Across
  1. The personality you should have to deal with customer
  2. The name of airline which is mentioned in presentation
Down
  1. thing to measure customer service
  2. Thing represents for an organization, a person, etc.
  3. One of the service an organization should have for customer service
  4. Thing people always want to

6 Clues: Thing people always want to • thing to measure customer service • Thing represents for an organization, a person, etc. • The personality you should have to deal with customer • The name of airline which is mentioned in presentation • One of the service an organization should have for customer service

business 2023-11-30

business crossword puzzle
Across
  1. reservation
  2. disponible
  3. avantages
  4. promouvoir
  5. assistant
  6. service
  7. salariés
  8. tâche
  9. facture
  10. réserver
  11. efficace
  12. employé
  13. implementer
  14. prospère
  15. essayer
  16. réunion
Down
  1. multitâche
  2. employeur
  3. améliorer
  4. fournisseurs
  5. fournir
  6. service
  7. client
  8. livrer
  9. planning
  10. devis
  11. stagiaire
  12. satisfaire
  13. entreprise
  14. Cadres
  15. commander

31 Clues: tâche • devis • client • livrer • Cadres • fournir • service • service • facture • employé • essayer • réunion • planning • salariés • réserver • efficace • prospère • employeur • améliorer • avantages • assistant • stagiaire • commander • multitâche • disponible • promouvoir • satisfaire • entreprise • reservation • implementer • fournisseurs

Congratulations on Completing Your Bealls Outlet Training 2019-01-04

Congratulations on Completing Your Bealls Outlet Training crossword puzzle
Across
  1. You can only shop when you are _____ the clock
  2. When is it acceptable to run after a suspected shoplifter?
  3. Anytime you come within ________ feet of a customer, you should interact with the customer by saying hello or offering assistance
  4. What does the L stand for in HULA?
  5. We use a __________ statement to politely step away from a customer
  6. We answer the phone by the _________ ring?
  7. Before you put expensive cologne or perfume on the sales floor, you put it in what first?
  8. OCCC members should use their card for ___________ transaction to obtain the double point
  9. To provide exceptional service to our customers, the fitting rooms are to be cleaned _________ the day
  10. The R in G.R.E.A.T stands for what?
  11. Capturing this will allow Loyalty members to get a $5 off $25 coupon on their birthday?
  12. The $5 reward coupon is good for _____ days
Down
  1. True or False: Rewards points are only available when customers call the 1-800 customer service number?
  2. Ages 49 and younger receive their discount on this day?
  3. The store guide we follow to ensure the store is set up properly?
  4. When a customer walks through the door we ________ them
  5. Ages 50 and older receive their discount on this day?
  6. ___________ is the total $ amount of sales that are paid for with an OCCC vs. the total $ amount of sales for the store
  7. Members will accumulate rewards points on their _____ when their One Car is scanned as a part of the transaction
  8. Customers save 15% every Monday or Friday by using what?
  9. Who do you call when you notice a suspicious individual?
  10. The seasonal magazine we follow for store set up is called?

22 Clues: What does the L stand for in HULA? • The R in G.R.E.A.T stands for what? • We answer the phone by the _________ ring? • The $5 reward coupon is good for _____ days • You can only shop when you are _____ the clock • Ages 50 and older receive their discount on this day? • Ages 49 and younger receive their discount on this day? • ...

Customer Service 2022-08-16

Customer Service crossword puzzle
Across
  1. always solve the customer issue
  2. First reaction towards customer
  3. shared feeling for customer
Down
  1. repeating back to customer
  2. always put yourself in their place
  3. got the extra for customer.

6 Clues: repeating back to customer • got the extra for customer. • shared feeling for customer • always solve the customer issue • First reaction towards customer • always put yourself in their place

SPL 2023-08-04

SPL crossword puzzle
Across
  1. online memo
  2. Sale intelligent system
  3. request IT
  4. bi
  5. marketing
  6. sale commission
Down
  1. customer relationship
  2. Construction management
  3. Employee salf service
  4. enterprise content management
  5. one suapali
  6. booking
  7. mkt
  8. app sabai
  9. Document TRacking
  10. sap

16 Clues: bi • mkt • sap • booking • app sabai • marketing • request IT • online memo • one suapali • sale commission • Document TRacking • customer relationship • Employee salf service • Construction management • Sale intelligent system • enterprise content management

PROVIDER GAP 2 2023-07-13

PROVIDER GAP 2 crossword puzzle
Across
  1. Example is service blueprinting
  2. Anything that supports the service
  3. Diagrams that help organizations visualize the interaction
  4. physical evidence but cannot be seen by customers
  5. The most common type of innovation is service improvement
Down
  1. helps customers and employees socialize and interact with each other and among themselves
  2. physical evidence that a customer will be able to observe
  3. Facility exteriors and Facility Exteriors
  4. It wraps the service and communicates its characteristics to the customer

9 Clues: Example is service blueprinting • Anything that supports the service • Facility exteriors and Facility Exteriors • physical evidence but cannot be seen by customers • physical evidence that a customer will be able to observe • The most common type of innovation is service improvement • Diagrams that help organizations visualize the interaction • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  2. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  3. The second strategic pillar of the Digi 2.0 transformation
  4. This person will ensure customers are engaged with exceptional communication, customer service and account management
  5. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
  6. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
Down
  1. The first strategic pillar of the Digi 2.0 transformation
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The name of the Chief Operations Officer
  4. The implementation for the transformation will include this number of phases
  5. The third strategic pillar of the Digi 2.0 transformation
  6. The launch month and year of Digi 2.0

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Customer Experience Crossword 2024-09-08

Customer Experience Crossword crossword puzzle
Across
  1. A loyal customer who advocates for a brand (8 letters)
  2. A customer's overall assessment of their interaction (9 letters)
  3. The act of gathering opinions from customers (8 letters)
  4. A measure of how satisfied customers are (8 letters)
  5. The process of resolving customer issues (9 letters)
  6. The ability to understand and share the feelings of another (7 letters)
  7. The act of helping customers with their inquiries (10 letters)
Down
  1. The feeling of being valued as a customer (11 letters)
  2. System A tool used to manage customer interactions (8 letters)
  3. A strategy used to keep customers loyal (10 letters)
  4. The quality of being friendly and helpful (9 letters)
  5. A person who buys goods or services (7 letters)
  6. A tool used to gather customer opinions (6 letters)
  7. A response to a customer's question or complaint (7 letters)

14 Clues: A person who buys goods or services (7 letters) • A tool used to gather customer opinions (6 letters) • A strategy used to keep customers loyal (10 letters) • A measure of how satisfied customers are (8 letters) • The process of resolving customer issues (9 letters) • The quality of being friendly and helpful (9 letters) • ...

PCT 2017 Customer Service Week 2017-10-01

PCT 2017 Customer Service Week crossword puzzle
Across
  1. The accomplishment of an aim or purpose.
  2. A strong feeling of support or allegiance.
  3. PCT app for HR automation and oversight.the ability to understand and share the feelings of another.
  4. The ability to do something well.
  5. Enable to function or to act.
  6. The ability to understand and share the feelings of another.
  7. PCT app that maximizes and automates claims processing.
  8. PCT real-time dashboard for critical KPI's.
  9. To give one's attention to a sound.
Down
  1. A person's principles or standards of behavior.
  2. Acceptance of the truth of a statement without evidence.
  3. Someone that buys goods or services from a store or business.
  4. A belief that someone will or should achieve something.
  5. The quality of being honest and having strong principles.
  6. An event or occurrence that leaves an impression on someone.
  7. A pleased, kind, or amused facial expression.
  8. The act of assistance.
  9. The result of an attempt.

18 Clues: The act of assistance. • The result of an attempt. • Enable to function or to act. • The ability to do something well. • To give one's attention to a sound. • The accomplishment of an aim or purpose. • A strong feeling of support or allegiance. • PCT real-time dashboard for critical KPI's. • A pleased, kind, or amused facial expression. • ...

Business Terminology Vocabulary Crossword Puzzle 2013-05-16

Business Terminology Vocabulary Crossword Puzzle crossword puzzle
Across
  1. A similar business selling similar products or services in a nearby location.
  2. When a customer tells other people about your product or servise, whether good or bad.
  3. A complete overview of every aspect of a business.
  4. A business selling or performing a service
  5. The statistics about the area your business is located in.
  6. The group of customers that you are trying to attract and sell your product to.
  7. A business selling products
Down
  1. The movement or event that causes the customer to decide to purchase your product or service.
  2. The general type and category, of product or services that a business sells or offers to their customers.
  3. The act of meeting people and building relationships with them to help marketing your business.
  4. The customer who purchases the product or service that a business is selling.
  5. Mailing or emailing any advertisement, flyer, or other sending method to the customers home or email.

12 Clues: A business selling products • A business selling or performing a service • A complete overview of every aspect of a business. • The statistics about the area your business is located in. • A similar business selling similar products or services in a nearby location. • The customer who purchases the product or service that a business is selling. • ...

Economic Activity 2023-03-15

Economic Activity crossword puzzle
Across
  1. Someone who buys products or a service
  2. A financial gain
  3. Activities a company takes to promote the buying or selling of a product or service
  4. The state of a country or region in terms of production and consumption of goods and services and the supply of money
  5. Management of money, especially for governments and companies
  6. Having a shortage
  7. The cost required for something
  8. An object that is manufactured for sale
  9. A video or a picture, that promotes a product or service
  10. Someone who makes products
  11. The importance of something
  12. The action of buying and selling a product or service
Down
  1. The amount of income a business earns
  2. if a business can get a financial gain
  3. Helping a customer or, a game
  4. A request
  5. Merchendise
  6. A written or spoken agreement mostly about sales employment reinforced by law
  7. Someone who does business
  8. A person who works for a salary

20 Clues: A request • Merchendise • A financial gain • Having a shortage • Someone who does business • Someone who makes products • The importance of something • Helping a customer or, a game • The cost required for something • A person who works for a salary • The amount of income a business earns • if a business can get a financial gain • Someone who buys products or a service • ...

Day One Training 2016-08-22

Day One Training crossword puzzle
Across
  1. customer willing to recommend Sprint
  2. customer not willing to recommend Sprint
  3. Fraud identification system
  4. lower monthly payment option with turn in
Down
  1. Device Finance Option
  2. Checking customer service areas
  3. Detractor Customer very upset with Sprint
  4. Quick sell method
  5. Acronym for device protection

9 Clues: Quick sell method • Device Finance Option • Fraud identification system • Acronym for device protection • Checking customer service areas • customer willing to recommend Sprint • customer not willing to recommend Sprint • Detractor Customer very upset with Sprint • lower monthly payment option with turn in

Terminology words 2013-06-17

Terminology words crossword puzzle
Across
  1. mailing or emailing any advertisement flyer coupons etc
  2. similar business sellinmg similar p[roducts or services
  3. moment or event that cause the customer to decide to purchas your product
  4. meeting people and building relationships
  5. a business selling products
  6. when a custome tells other people about your product or service whether good or bad
  7. plan complete overview of evry aspect of a business
Down
  1. statistics about the area your business is located
  2. a business selling or performing a service
  3. group of customers that you are tring to attract and sell your product to
  4. general type and category of product or services
  5. customer who purchases the product or service

12 Clues: a business selling products • meeting people and building relationships • a business selling or performing a service • customer who purchases the product or service • general type and category of product or services • statistics about the area your business is located • plan complete overview of evry aspect of a business • ...

Operations Management 2020-11-05

Operations Management crossword puzzle
Across
  1. programs which improve the creation of products in the design phrase
  2. predicting what materials will be required and in what quantities
  3. Series of checks at different stages of the production process
  4. all the resources that go into producing a good or service
  5. good or service that fully meets customer expectations
  6. process for eliminating waste so the end customer gets the most value from fewer resources
  7. expresses concern for the environment, society's health and welfare, ethical concern for its workforce and their families
Down
  1. Assuring its customers and stakeholders of a certain standard of quality
  2. synchronised ordering when resources are running low
  3. ratio of outputs compared to the inputs required
  4. final product presented to the customer either as goods or services
  5. What is done to the inputs to transform them into the finished outputs
  6. control of machinery and equipment through a computer
  7. any resource which is discarded after use
  8. the 'who, what, when, where, how, which' manual of materials management
  9. what needs to be ordered and when

16 Clues: what needs to be ordered and when • any resource which is discarded after use • ratio of outputs compared to the inputs required • synchronised ordering when resources are running low • control of machinery and equipment through a computer • good or service that fully meets customer expectations • all the resources that go into producing a good or service • ...

Lasting Impressions 2019-01-07

Lasting Impressions crossword puzzle
Across
  1. Being able to achieve a positive outcome when the interactions has been challenging
  2. A two process that has to be effective to provide service excellence
  3. You can find out if these have been met at the end of a customer interaction
  4. Important to get all the facts from the customer without distraction
  5. Created through experience that customer has with brand where they naturally become advocates
  6. The process of working together to reach a common goal
  7. A Non-Verbal way of communication
Down
  1. Developed as a result of a single or number of positive experiences when interacting with customers.
  2. Understanding the emotions of yourself and others in different interactions
  3. Customer is aware of several points of very high levels customer service during the interaction

10 Clues: A Non-Verbal way of communication • The process of working together to reach a common goal • A two process that has to be effective to provide service excellence • Important to get all the facts from the customer without distraction • Understanding the emotions of yourself and others in different interactions • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  2. The second strategic pillar of the Digi 2.0 transformation
  3. The first strategic pillar of the Digi 2.0 transformation
  4. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  5. This person will ensure customers are engaged with exceptional communication, customer service and account management
  6. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  7. The third strategic pillar of the Digi 2.0 transformation
Down
  1. The launch month and year of Digi 2.0
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The name of the Chief Operations Officer
  4. The implementation for the transformation will include this number of phases
  5. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

February Kudos Challenge 2020-01-22

February Kudos Challenge crossword puzzle
Across
  1. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  2. The name of the Chief Operations Officer
  3. This person will ensure customers are engaged with exceptional communication, customer service and account management
  4. The implementation for the transformation will include this number of phases
  5. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
Down
  1. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  2. The first strategic pillar of the Digi 2.0 transformation
  3. The second strategic pillar of the Digi 2.0 transformation
  4. The third strategic pillar of the Digi 2.0 transformation
  5. The launch month and year of Digi 2.0
  6. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
  7. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Vocab Exercise 1 2022-09-22

Vocab Exercise 1 crossword puzzle
Across
  1. +
  2. show up
  3. everywhere
  4. The study or practice of travel through the air.
  5. minimum
  6. can
  7. but
  8. help
  9. request
  10. completely
  11. agree
Down
  1. extra
  2. power
  3. ok
  4. thankful
  5. change
  6. somewhere
  7. A banking service allowing a customer' to deposit or withdraw money

18 Clues: + • ok • can • but • help • extra • power • agree • change • show up • minimum • request • thankful • somewhere • everywhere • completely • The study or practice of travel through the air. • A banking service allowing a customer' to deposit or withdraw money

Business Banking 2021-01-06

Business Banking crossword puzzle
Across
  1. This type of banking allows a customer to access accounts and move money from a computer
  2. 150 of these are free on a PFCommunity account
  3. E-statements are this on a business account
  4. Automated Clearing House (abbr)
  5. Number of business checking accounts offered
  6. Allows businesses to accept credit and debit cards
  7. PFCommunity is only for this type of entity.
  8. Can a business savings or money market account be used as overdraft protection for business checking account?
  9. PFBusiness______ account requires $2500 to open and then has no monthly service fee.
Down
  1. $1000 is the average daily one for PFBusinessConnect to avoid service charge
  2. PFBusinessEssentials requires no minimum balance and pays none of this
  3. Rewards program for PF debit card usage
  4. Businesses can move money through online banking on their phone through this banking service
  5. Our partner bank who handles business credit card approval and support for our customers
  6. Monthly maintenance fee for PFBusinessChoice account
  7. For a business to deposit checks from their office
  8. Who typically pays for new checks on a PF business account?
  9. PFBusiness_______ requires $100 average daily balance to avoid a service charge
  10. The main collection source of data and entry point for opening a new business account or updating an existing business relationship

19 Clues: Automated Clearing House (abbr) • Rewards program for PF debit card usage • E-statements are this on a business account • Number of business checking accounts offered • PFCommunity is only for this type of entity. • 150 of these are free on a PFCommunity account • For a business to deposit checks from their office • Allows businesses to accept credit and debit cards • ...

ICSS Unit 3 2023-05-15

ICSS Unit 3 crossword puzzle
Across
  1. _____ support centre allows reps to make and receive calls.
  2. An outbound support centre makes _____ calls to a list of customers.
  3. Virtual support centre is a centre in which the organisation's reps are _____ dispersed.
  4. ACD is also known as Automatic Call _____.
  5. _____ is a performance management step that involves tracking the team's performance in real-time.
  6. The most basic method of quality monitoring is walk around _____.
  7. Virtual assistants are also known as _____.
  8. _____ support centre receives incoming contacts from customers.
  9. One common self-service tool that support teams use is ________ base.
  10. The ______ stage involves suggesting refresher courses to employees.
  11. Silent monitoring is also known as ______ monitoring.
  12. Customer ______ is an empowerment tool because it shows how useful the product is to the customer.
  13. One of the self-service support services include customer reviews and _____.
Down
  1. A _____ dialers automatically dials a number from a call list when reps become available.
  2. A _____ dialers calls multiple numbers at one time.
  3. Workforce optimisation can be done through ______, which include a leader board to celebrate employee achievement.
  4. One of the ways to handle negative customer feedback on social media platforms is not to make false _____.
  5. _____ is the first step in the performance management process.
  6. WFM provides forecast of the call ______ of the call centre.
  7. Web instant messaging is also known as _____ chat.
  8. IVR uses automated systems to answer _____ queries by customers.
  9. This feature on IP phone displays incoming call on the screen and allows reps to accept or reject it.

22 Clues: ACD is also known as Automatic Call _____. • Virtual assistants are also known as _____. • Web instant messaging is also known as _____ chat. • A _____ dialers calls multiple numbers at one time. • Silent monitoring is also known as ______ monitoring. • _____ support centre allows reps to make and receive calls. • ...

Fantastic Services quiz (All answers are services/products from Fantastic Services portfolio and can be found on our website 2021-10-04

Fantastic Services quiz (All answers are services/products from Fantastic Services portfolio and can be found on our website crossword puzzle
Across
  1. When a customer struggles or simply cannot find the time to fix something at home, they book a…
  2. Four letters, cooks incredibly delicious meals. What is the name of the appliance?
  3. *hidden answer
  4. What is the name of our membership programme?
  5. Name the place where people can store their items for a while, usually in containers.
Down
  1. A waste pile needs to be taken away. What service does a customer schedule?
  2. When a customer wants their garden to be pretty they call a _____ team to do it for them.
  3. Оur biggest service category that you can find at the end of our favourite services — End of Tenancy ______ & Domestic _____.
  4. Mid-night snack sessions are pretty nice, but food outside can lure the mice, soon you’ll have to book what service?
  5. When a customer lock themselves out, who do they call?

10 Clues: *hidden answer • What is the name of our membership programme? • When a customer lock themselves out, who do they call? • A waste pile needs to be taken away. What service does a customer schedule? • Four letters, cooks incredibly delicious meals. What is the name of the appliance? • ...

Vocab Exercise 1 2022-09-22

Vocab Exercise 1 crossword puzzle
Across
  1. +
  2. show up
  3. everywhere
  4. The study or practice of travel through the air.
  5. minimum
  6. can
  7. but
  8. help
  9. request
  10. completely
  11. agree
Down
  1. extr
  2. power
  3. ok
  4. thankful
  5. change
  6. somewhere
  7. A banking service allowing a customer' to deposit or withdraw money

18 Clues: + • ok • can • but • extr • help • power • agree • change • show up • minimum • request • thankful • somewhere • everywhere • completely • The study or practice of travel through the air. • A banking service allowing a customer' to deposit or withdraw money

KAMC 2019-07-31

KAMC crossword puzzle
Across
  1. Need to be between 3 to 5 quarters with a clear understanding of what we are going to work on during that period
  2. A stage in the account development process where we capture opportunities to grow the account
  3. Service __________, second stage of the account development process
  4. _________ customers are key to driving sustainable Profit and Growth
  5. When the customer does not recognize the need
Down
  1. Customer ______________, a stage in the account development process where you capture customer feedback and work towards building loyalty
  2. Capturing whats on the move for the customer, both internally and externally
  3. Stage in the account development process where you get most of the opportunities to grow the account
  4. When the need acceptance is High, the customer has a reason to _________
  5. A stage in the account development process where you do a 9 box grid for your employees
  6. Service ________________, a concept that tells us how important an engaged employee is for a company
  7. Has to components, rational as well as emotional

12 Clues: When the customer does not recognize the need • Has to components, rational as well as emotional • Service __________, second stage of the account development process • _________ customers are key to driving sustainable Profit and Growth • When the need acceptance is High, the customer has a reason to _________ • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  2. The second strategic pillar of the Digi 2.0 transformation
  3. The first strategic pillar of the Digi 2.0 transformation
  4. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  5. This person will ensure customers are engaged with exceptional communication, customer service and account management
  6. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  7. The third strategic pillar of the Digi 2.0 transformation
Down
  1. The launch month and year of Digi 2.0
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The name of the Chief Operations Officer
  4. The implementation for the transformation will include this number of phases
  5. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
  2. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  3. The second strategic pillar of the Digi 2.0 transformation
  4. The first strategic pillar of the Digi 2.0 transformation
  5. The implementation for the transformation will include this number of phases
Down
  1. The third strategic pillar of the Digi 2.0 transformation
  2. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  3. This person will ensure customers are engaged with exceptional communication, customer service and account management
  4. The name of the Chief Operations Officer
  5. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  6. The launch month and year of Digi 2.0
  7. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The third strategic pillar of the Digi 2.0 transformation • The first strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Transformation Crossword Puzzle 2020-01-23

Transformation Crossword Puzzle crossword puzzle
Across
  1. The name of the Chief Operations Officer
  2. This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
  3. The second strategic pillar of the Digi 2.0 transformation
  4. The implementation for the transformation will include this number of phases
  5. The third strategic pillar of the Digi 2.0 transformation
Down
  1. This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
  2. The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
  3. This is a critical role for facilitating ownership of customer experience excellence throughout the company
  4. This person will ensure customers are engaged with exceptional communication, customer service and account management
  5. The first strategic pillar of the Digi 2.0 transformation
  6. The launch month and year of Digi 2.0
  7. This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces

12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...

Karly's Crossword 2012-10-11

Karly's Crossword crossword puzzle
Across
  1. a fraction a 100 understood as the denominator
  2. someone who buys goods or a service
  3. products or services that we be used up
  4. the cost or a good or service
  5. a person who organises, operates and takes risks in a business
  6. one that buys goods or services
  7. some one that makes things available to buy or use
  8. an itemised summary of expenses
  9. the management of money, banking and investments
Down
  1. an occupation, work or trade people are engaged in
  2. a person who controls or directs a business
  3. two business trying to win the same customer
  4. a charge for a loan
  5. a gain from an investment
  6. something produced by a human or a machine

15 Clues: a charge for a loan • a gain from an investment • the cost or a good or service • one that buys goods or services • an itemised summary of expenses • someone who buys goods or a service • products or services that we be used up • something produced by a human or a machine • a person who controls or directs a business • two business trying to win the same customer • ...

B&Q Christmas quiz 2023-12-17

B&Q Christmas quiz crossword puzzle
Across
  1. what is our hire service
  2. what score do we need to get on voice of the customer
  3. what department has an event coming up
  4. its orange and we sell loads of them what is it?
  5. feedback system customer use
  6. colleague discount
  7. The Village Michael lives at
  8. something we should sign in to every day to check
  9. our laminate flooring fitting service
Down
  1. current offer on cut Christmas trees
  2. one of B&Qs values meaning easy
  3. tree- its tall and green and you see it once a year
  4. our most common type of accident at B&Q
  5. what should we always wear on the shop floor
  6. the first name of our regional manager

15 Clues: colleague discount • what is our hire service • feedback system customer use • The Village Michael lives at • one of B&Qs values meaning easy • current offer on cut Christmas trees • our laminate flooring fitting service • what department has an event coming up • the first name of our regional manager • our most common type of accident at B&Q • ...

Brightway Credit Card 2023-07-18

Brightway Credit Card crossword puzzle
Across
  1. handy tool for noting accounts
  2. a system that mirror the brightway app
  3. must added on every call when you speak w/customer
  4. this occurs when you speak with customer
  5. where to place cursor to refresh P1C
  6. where complete timecard
  7. collections side of P1C
  8. verbal commitment to pay
Down
  1. connecting the call from person to person
  2. upon notification we must cease all contact
  3. must be submitted via the process sheet upon request
  4. customer service side of P1C
  5. multiple messages daily is a TCPA violation
  6. security system to grant access to onemain's intranet
  7. who to call for technical assistance
  8. physical location of where you work
  9. must be given before processing payments

17 Clues: where complete timecard • collections side of P1C • verbal commitment to pay • customer service side of P1C • handy tool for noting accounts • physical location of where you work • who to call for technical assistance • where to place cursor to refresh P1C • a system that mirror the brightway app • this occurs when you speak with customer • ...

FOOD AND BEVERAGE CROSSWORD PUZZLE 2023-11-26

FOOD AND BEVERAGE CROSSWORD PUZZLE crossword puzzle
Across
  1. The french name for buffet style.
  2. Service, The support you offer to customers after they buy/use your products.
  3. This type of customer service is when you exceed the customers expectation.
  4. Food, A service style that is quick with minimal table service.
  5. A place where customers pay to sit and eat meals while servers and hosts take care of them.
Down
  1. The biggest fast food chain in the world.
  2. A coffee shop that gains profit by creating life long customers.
  3. en Place, The french saying for everything is in place.
  4. A service style where customers serve themselves.
  5. The french name for a wine steward.

10 Clues: The french name for buffet style. • The french name for a wine steward. • The biggest fast food chain in the world. • A service style where customers serve themselves. • en Place, The french saying for everything is in place. • Food, A service style that is quick with minimal table service. • A coffee shop that gains profit by creating life long customers. • ...

SM2 2017-09-21

SM2 crossword puzzle
Across
  1. % of business in a category given by customer to a firm
  2. Core service supported by other types of services
  3. Database marketing
Down
  1. Extent to which customers are willing to accept variations in service levels
  2. _____ calls are made to customers immediately after a transaction to get feedback
  3. Probing unsatisfactory or satisfactory incidents of customers
  4. _________ costs that inhibit a customer from shifting to a competitor
  5. Understanding unique, offbeat customer requirements and customizing service

8 Clues: Database marketing • Core service supported by other types of services • % of business in a category given by customer to a firm • Probing unsatisfactory or satisfactory incidents of customers • _________ costs that inhibit a customer from shifting to a competitor • Understanding unique, offbeat customer requirements and customizing service • ...

Billing-PACS 2018-06-01

Billing-PACS crossword puzzle
Across
  1. PACS normally notes accounts in ______.
  2. Before we can schedule a tech, the account must be _____.
  3. In history, SafeTouch has had three rate _____.
  4. What does the customer sign to enroll for auto draft?
  5. Due We should advise the customer of any ______ amounts before we finish the call.
  6. The $4.00 fee when a customer is removed from PACS.
  7. What tab takes you to the bill payer account from the service account?
Down
  1. A returned payment will be marked as ______ in Allocate.
  2. I can find the Receipt ID in this tab.
  3. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  4. A customer needs to call ______ when the account is at least 6 months past due.
  5. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  6. The credit card billing ______ should be repeated twice.
  7. I can find the customer’s credit card information in this tab.
  8. I go to this tab to verify when we started billing the customer.
  9. What tab allows me to see a copy of the invoice?
  10. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  11. We bill and ______ in advance.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Chapter 1.1 Intro to Business Crossword 2024-08-08

Chapter 1.1 Intro to Business Crossword crossword puzzle
Across
  1. somethin desired
  2. money earned in exchange for work
  3. has value
  4. sales - expenses
  5. a physical item
  6. must have to survive
  7. an action or task
Down
  1. a place to buy and sell
  2. to make money
  3. buys products
  4. of living - level of comfort
  5. a good or service
  6. uses products

13 Clues: has value • to make money • buys products • uses products • a physical item • somethin desired • sales - expenses • a good or service • an action or task • must have to survive • a place to buy and sell • of living - level of comfort • money earned in exchange for work

PCT 2017 Customer Service Week 2017-10-01

PCT 2017 Customer Service Week crossword puzzle
Across
  1. A person's principles or standards of behavior.
  2. Someone that buys goods or services from a store or business.
  3. Enable to function or to act.
  4. PCT app for HR automation and oversight.
  5. A belief that someone will or should achieve something.
  6. The ability to do something well.
  7. The act of assistance.
  8. PCT real-time dashboard for critical KPI's.
  9. Acceptance of the truth of a statement without evidence.
Down
  1. The accomplishment of an aim or purpose.
  2. A strong feeling of support or allegiance.
  3. The quality of being honest and having strong principles.
  4. PCT app that maximizes and automates claims processing.
  5. An event or occurrence that leaves an impression on someone.
  6. To give one's attention to a sound.
  7. A pleased, kind, or amused facial expression.
  8. The result of an attempt.
  9. The ability to understand and share the feelings of another.

18 Clues: The act of assistance. • The result of an attempt. • Enable to function or to act. • The ability to do something well. • To give one's attention to a sound. • The accomplishment of an aim or purpose. • PCT app for HR automation and oversight. • A strong feeling of support or allegiance. • PCT real-time dashboard for critical KPI's. • ...

CX-TUESDAY CROSSWORD PUZZLE 2023-05-15

CX-TUESDAY CROSSWORD PUZZLE crossword puzzle
Across
  1. Provides additional support apart from our core banking system for staff interacting with customers
  2. I always pay...... to what the customer is requesting
  3. A smart well dressed appearance promotes.... and poise
  4. A smart well dressed appearance keeps one more....
  5. When customers complain they expect us to offer an appropriate
  6. I make it easy and .......for you to interact with me.
  7. A smart well dressed appearance attracts the right....
  8. We are............by being honest, transparent and inclusive.
  9. At NCBA we.......customer interactions over internal meetings.
  10. You should have your...on all your communication.
  11. How you present yourself to customers determines their perception of the bank, hence your.....matters
  12. I offer to assist with speed, respect and ........
  13. We are ..........because we value teamwork, integrity and accountability.
Down
  1. I get it right, first time, every time by presenting a.....image in and out of work.
  2. We always....the customer for calling.
  3. I can be.....to get it done right the first time
  4. This is a term we use when we are not apologizing to the customer but softening our tone to calm them down.
  5. Expression of dissatisfaction by a customer regarding the Bank’s products and services¬
  6. Happens when a case exceed the set SLA.
  7. CRM consists of four modules namely Customer 360, Service, Sales and
  8. Never..........your customers or complete their sentences.
  9. We take time to .........customer requests.
  10. Your signature should capture your name, job title and.....
  11. When our customers have a complaint, they expect us to show genuine concern and
  12. Always approach every customer in a profession and.....manner.
  13. I back you by saying......first

26 Clues: I back you by saying......first • We always....the customer for calling. • Happens when a case exceed the set SLA. • We take time to .........customer requests. • I can be.....to get it done right the first time • You should have your...on all your communication. • A smart well dressed appearance keeps one more.... • I offer to assist with speed, respect and ........ • ...

Service Management Concepts 2020-07-14

Service Management Concepts crossword puzzle
Across
  1. Framework used in managing IT enabled services
  2. Includes costs of staff, technology, and other resources, which the consumer does not need to provide
  3. A person who authorizes the budget for service consumption
  4. Provisions services
  5. Service relationships are established between two or more organizations to [?} value
  6. A person who defines the requirements for a service and takes responsibility for the outcomes of service consumption
  7. Perceived benefits, usefulness, and importance of something
  8. Fit for use
  9. Person or a group of people that has its own functions
  10. Ownership is transferred to the consumer
  11. Receives services
  12. Functionality offered by a product or service to meet a particular need
Down
  1. Amount of money spent on a specific activity or resource
  2. in a service [?], organizations will take on the roles of service providers or service consumers
  3. A set of specialized organizational capabilities for enabling value for customers in the form of services
  4. Enabling value co-creation by facilitating outcomes that customers want to achieve
  5. Tangible or intangible deliverable of an activity
  6. Service providers help their consumers to achieve [?]
  7. A possible event that could cause harm or loss, or make it more difficult to achieve objectives
  8. Goods,access to resources,and service requests
  9. Configuration of an organization's resources designed to offer value for a consumer

21 Clues: Fit for use • Receives services • Provisions services • Ownership is transferred to the consumer • Framework used in managing IT enabled services • Goods,access to resources,and service requests • Tangible or intangible deliverable of an activity • Service providers help their consumers to achieve [?] • Person or a group of people that has its own functions • ...

Front End Recognition week 2024-04-17

Front End Recognition week crossword puzzle
Across
  1. Handle all merchandise.
  2. A way to communicate.
  3. Front End Head Cashier
  4. A Way to help customers save money.
  5. Things to move product with
  6. Front door service
  7. winning together.
  8. Deliveries Associate
  9. A Way to pay.
Down
  1. The reason we are here.
  2. A Way to earn money.
  3. A way to track shrink.
  4. working together.
  5. Something we try and Prevent.
  6. Rewards program
  7. Merchandise in Customers Hand
  8. Customer Service associate

17 Clues: A Way to pay. • Rewards program • working together. • winning together. • Front door service • A Way to earn money. • Deliveries Associate • A way to communicate. • A way to track shrink. • Front End Head Cashier • The reason we are here. • Handle all merchandise. • Customer Service associate • Things to move product with • Something we try and Prevent. • Merchandise in Customers Hand • ...

MANAGEMENT REVSISION 2016-11-02

MANAGEMENT REVSISION crossword puzzle
Across
  1. Benchmarking, comparing specific processes of organisaitons.
  2. Relationship, relationship which captures a customer
  3. user value, criterion regarded as important to customers
  4. Satisfaction, level of service meeting expectations
  5. Service cease to exist if not used
  6. First in first out
  7. Links, virtual
  8. Serviceability and fitness for purpose of service
  9. Account Management, enables relationship by encouraging and promoting contact
  10. Thinking, Uses continuous improvement and waste reduction to reduce costs
  11. Important factor to retain business
Down
  1. Service, Labour intensive
  2. Capacity, Aims to maximize utilization of scarce resources
  3. Responsible for supply chain management
  4. Form of outsourcing
  5. potential for service to break down, fail
  6. an attempt to understand relationships between performance measures
  7. complex standard activities
  8. the potential for a service to vary in terms of quality and outcomes
  9. Splitting off part of an operation and contracts out
  10. procurement that creates disintermediation
  11. Benchmarking, Practices of other organisaitons
  12. benchmarking, Compares Measures and targets from other operations

23 Clues: Links, virtual • First in first out • Form of outsourcing • Service, Labour intensive • complex standard activities • Service cease to exist if not used • Important factor to retain business • Responsible for supply chain management • potential for service to break down, fail • procurement that creates disintermediation • Benchmarking, Practices of other organisaitons • ...

Billing-PACS 2018-06-05

Billing-PACS crossword puzzle
Across
  1. What tab allows me to see a copy of the invoice?
  2. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  3. Before we can schedule a tech, the account must be _____.
  4. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  5. PACS normally notes accounts in ______.
  6. The $4.00 fee when a customer is removed from PACS.
  7. We should advise the customer of any ______ amounts before we finish the call.
  8. I go to this tab to verify when we started billing the customer.
  9. What does the customer sign to enroll for auto draft?
  10. I can find the Receipt ID in this tab.
Down
  1. A returned payment will be marked as ______ in Allocate.
  2. I can find the customer’s credit card information in this tab.
  3. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  4. The credit card billing ______ should be repeated twice.
  5. We bill and ______ in advance.
  6. A customer needs to call ______ when the account is at least 6 months past due.
  7. In history, SafeTouch has had three rate _____.
  8. What tab takes you to the bill payer account from the service account?

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Chapter 1 & 2 Crossword Puzzle 2022-08-23

Chapter 1 & 2 Crossword Puzzle crossword puzzle
Across
  1. Questions that can NOT be answered with a yes or no
  2. Also known as a company's personality
  3. Which process helps you as a customer make a decision when purchasing a product or service?
  4. To provide customers with the merchandise and services they want - when, where, and how they want to purchase them.
  5. people believe that they can develop
  6. These shoppers buy only inexpensive items
  7. Services are ______________
  8. Buys large quantities of these products directly from the manufacturer and then sells smaller amounts to retailers.
Down
  1. Views shopping as a fun occasion
  2. question that can only be answered with a yes or no
  3. These are determined only by the customer
  4. Merchandise
  5. Often greeting a customer with a smile is an example of good ___________________
  6. Most retailers have this type of ownership
  7. People believe that they stay at the level that they were gifted with.
  8. Produces finished products, like toys, and frozen hamburger patties.
  9. The process of selling products and/or services to earn a profit.
  10. People who pay for a product or service from a retailer
  11. These shoppers only buy something once a trend is identified

19 Clues: Merchandise • Services are ______________ • Views shopping as a fun occasion • people believe that they can develop • Also known as a company's personality • These are determined only by the customer • These shoppers buy only inexpensive items • Most retailers have this type of ownership • Questions that can NOT be answered with a yes or no • ...

Billing-PACS 2018-06-05

Billing-PACS crossword puzzle
Across
  1. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  2. A returned payment will be marked as ______ in Allocate.
  3. What tab allows me to see a copy of the invoice?
  4. PACS normally notes accounts in ______.
  5. I can find the Receipt ID in this tab.
  6. The $4.00 fee when a customer is removed from PACS.
  7. What tab takes you to the bill payer account from the service account?
  8. Before we can schedule a tech, the account must be _____.
  9. What does the customer sign to enroll for auto draft?
Down
  1. We should advise the customer of any ______ amounts before we finish the call.
  2. The credit card billing ______ should be repeated twice.
  3. I go to this tab to verify when we started billing the customer.
  4. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  5. In history, SafeTouch has had three rate _____.
  6. We bill and ______ in advance.
  7. A customer needs to call ______ when the account is at least 6 months past due.
  8. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  9. I can find the customer’s credit card information in this tab.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Billing-PACS 2018-06-01

Billing-PACS crossword puzzle
Across
  1. What does the customer sign to enroll for auto draft?
  2. PACS normally notes accounts in ______.
  3. What tab allows me to see a copy of the invoice?
  4. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  5. The $4.00 fee when a customer is removed from PACS.
  6. A returned payment will be marked as ______ in Allocate.
  7. Due We should advise the customer of any ______ amounts before we finish the call.
  8. Before we can schedule a tech, the account must be _____.
  9. We bill and ______ in advance.
Down
  1. A customer needs to call ______ when the account is at least 6 months past due.
  2. What tab takes you to the bill payer account from the service account?
  3. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  4. In history, SafeTouch has had three rate _____.
  5. I go to this tab to verify when we started billing the customer.
  6. The credit card billing ______ should be repeated twice.
  7. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  8. I can find the Receipt ID in this tab.
  9. I can find the customer’s credit card information in this tab.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Front of House Fundamentals 2022-05-02

Front of House Fundamentals crossword puzzle
Across
  1. Part of managing real time demand is adjusting Front-of-House staff _________ to meet demand
  2. End of day practices include checking the ______ wait room, to ensure all customer interactions have been completed
  3. Hierarchy _______ offers
  4. ______ biometrics is part of our digital offer
  5. predict customers' future demand for a product or service
  6. activity to promote staff health
  7. _______ the needs of Front-of-House and Back-of-House
  8. There are 4 specific _____ in the Front-of-House operating model
  9. ________ response - managing different queues and Front-of-House roles
Down
  1. Review customer ______ insights from the day before, to inform discussion
  2. customers are encouraged to book an _______ before visiting a service centre.
  3. Front-of or Back-of
  4. If enquiry is complex or customers require an interpreter, specialist ___________ are actioned by staff
  5. Use an individual ___________ rhythm for start and end of day procedures
  6. rostering programme

15 Clues: Front-of or Back-of • rostering programme • Hierarchy _______ offers • activity to promote staff health • ______ biometrics is part of our digital offer • _______ the needs of Front-of-House and Back-of-House • predict customers' future demand for a product or service • There are 4 specific _____ in the Front-of-House operating model • ...

Intro to Telecommunications Module 10 2023-06-09

Intro to Telecommunications Module 10 crossword puzzle
Across
  1. When a conductor is working from one end to the other.
  2. With the EARR model, come to an agreement, even if its only that there is a problem.
  3. With the EARR model, making their problem your problem and sharing their concern.
  4. When there is a change in pair order.
  5. A temporary solution to satisfy a customer’s needs.
  6. With the EARR model, keeping the concerns of the customer in mind, come to a resolution to their satisfaction.
  7. When dealing with Customer Service, ________ ________ is the technician’s job to teach the customer to use the products you’ve installed.
  8. A way for specialists to quickly troubleshoot and locate a malfunction in a system.
  9. The C-Tech ________ ________ offers a lot of supporting materials located at ctechprograms.com
Down
  1. When dealing with Customer Service, ________ ________ is being honest with the customer and not promising things that can’t be provided.
  2. When all Tips and Rings are in proper order.
  3. With the EARR model, listening to their story and crafting your answer accordingly.
  4. Careers in the ________ field deal with people, customers, and equipment.
  5. When a conductor is connected to the correct terminal.
  6. Some key items to look for when ________ are: Inspection - Look at the system? Power - Are devices connected and powered on? Hardware - Are devices operating, are they connected properly? Software - Are devices networked?
  7. When the Tip and Ring have been swapped.
  8. It is the job of the ________ to give an honest estimate of what the job will cost and how long it will take.

17 Clues: When there is a change in pair order. • When the Tip and Ring have been swapped. • When all Tips and Rings are in proper order. • A temporary solution to satisfy a customer’s needs. • When a conductor is working from one end to the other. • When a conductor is connected to the correct terminal. • ...

Coordinate Clients and Services and Develop and Expand a Client Base 2014-03-10

Coordinate Clients and Services and Develop and Expand a Client Base crossword puzzle
Across
  1. a monitoring tool
  2. a customer service skills
  3. collecting customer feedback
Down
  1. segmentation of how a customer acts
  2. charge of the salon staff
  3. a reward strategy
  4. customers commitment
  5. a customer need

8 Clues: a customer need • a monitoring tool • a reward strategy • customers commitment • charge of the salon staff • a customer service skills • collecting customer feedback • segmentation of how a customer acts

Billing-PACS 2018-06-01

Billing-PACS crossword puzzle
Across
  1. I go to this tab to verify when we started billing the customer.
  2. What does the customer sign to enroll for auto draft?
  3. The $4.00 fee when a customer is removed from PACS.
  4. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  5. In history, SafeTouch has had three rate _____.
  6. We bill and ______ in advance.
  7. Before we can schedule a tech, the account must be _____.
  8. A customer needs to call ______ when the account is at least 6 months past due.
  9. The credit card billing ______ should be repeated twice.
  10. Due We should advise the customer of any ______ amounts before we finish the call.
Down
  1. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  2. What tab takes you to the bill payer account from the service account?
  3. I can find the customer’s credit card information in this tab.
  4. A returned payment will be marked as ______ in Allocate.
  5. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  6. I can find the Receipt ID in this tab.
  7. What tab allows me to see a copy of the invoice?
  8. PACS normally notes accounts in ______.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Billing-PACS 2018-06-01

Billing-PACS crossword puzzle
Across
  1. We bill and ______ in advance.
  2. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  3. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  4. I can find the customer’s credit card information in this tab.
  5. Before we can schedule a tech, the account must be _____.
  6. The credit card billing ______ should be repeated twice.
  7. Due We should advise the customer of any ______ amounts before we finish the call.
  8. PACS normally notes accounts in ______.
  9. What tab allows me to see a copy of the invoice?
Down
  1. The $4.00 fee when a customer is removed from PACS.
  2. In history, SafeTouch has had three rate _____.
  3. A returned payment will be marked as ______ in Allocate.
  4. I can find the Receipt ID in this tab.
  5. What does the customer sign to enroll for auto draft?
  6. What tab takes you to the bill payer account from the service account?
  7. I go to this tab to verify when we started billing the customer.
  8. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  9. A customer needs to call ______ when the account is at least 6 months past due.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Billing-PACS 2018-06-05

Billing-PACS crossword puzzle
Across
  1. A returned payment will be marked as ______ in Allocate.
  2. We bill and ______ in advance.
  3. I go to this tab to verify when we started billing the customer.
  4. I can find the customer’s credit card information in this tab.
  5. The $4.00 fee when a customer is removed from PACS.
  6. A customer needs to call ______ when the account is at least 6 months past due.
  7. In history, SafeTouch has had three rate _____.
  8. We should advise the customer of any ______ amounts before we finish the call.
  9. Code The credit card billing ______ should be repeated twice.
Down
  1. PACS normally notes accounts in ______.
  2. Before we can schedule a tech, the account must be _____.
  3. What tab takes you to the bill payer account from the service account?
  4. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  5. What does the customer sign to enroll for auto draft?
  6. I can find the Receipt ID in this tab.
  7. What tab allows me to see a copy of the invoice?
  8. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  9. SafeTouch does not ______ late fees unless it is a SafeTouch error.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Training Review 2017-06-14

Training Review crossword puzzle
Across
  1. Three Step Sales Acronym
  2. Device Protection
  3. Type of customer experience needed
  4. Checking Service Area
  5. Nexgen Fraud Prevention System
  6. What you need to become
  7. Next Best Action
Down
  1. Spending Limit
  2. Customer willing to Recommend Sprint
  3. Detractor VERY upset
  4. First step in sales process
  5. Credit Based Payment Options
  6. Expert US Based Tech Support App

13 Clues: Spending Limit • Next Best Action • Device Protection • Detractor VERY upset • Checking Service Area • What you need to become • Three Step Sales Acronym • First step in sales process • Credit Based Payment Options • Nexgen Fraud Prevention System • Expert US Based Tech Support App • Type of customer experience needed • Customer willing to Recommend Sprint

Branding Crossword 2024-01-31

Branding Crossword crossword puzzle
Across
  1. name or symbol for a product
  2. specialized segment of a market
  3. what a company sells
  4. customer perception of brand
  5. everyone has one(including companies)
  6. a products unique feature
  7. person who buys a product/service
Down
  1. connections between people or companies
  2. how you view something
  3. everyone
  4. getting more information
  5. digital media ____
  6. nike swish, for example

13 Clues: everyone • digital media ____ • what a company sells • how you view something • nike swish, for example • getting more information • a products unique feature • name or symbol for a product • customer perception of brand • specialized segment of a market • person who buys a product/service • everyone has one(including companies) • connections between people or companies

Marketing Q3 Midterm 2022-02-28

Marketing Q3 Midterm crossword puzzle
Across
  1. responds to an objection by showing a customer that the product works
  2. "We have other colors of that available. Would you like to see them?"
  3. responds to an objection by offsetting the objection with a product feature
  4. what you can identify by observing, listening to, and questioning a customer
  5. when one business has total control over access to a certain product, service, or resource
  6. responds to an objection by recommending an alternative product
  7. not funded by the government
  8. a company that only operates in the country they are from
  9. operates with the purpose of generating a profit
  10. intellectual property protection for brand names and brand related images
  11. a system where individuals are encouraged to start their own business with limited government involvement
  12. any direct contact between a salesperson and a customer
  13. funded by the government and provides services to the community
  14. the physical attributes of a product
  15. selling to everyday people in a store for personal use
  16. function of business that supports buying and selling functions
  17. buying motive based on feelings
  18. use this closing method when the customer has an objection that can be solved with services provided by your company
  19. "Welcome to the store"
  20. offering related products with the main product you are selling
  21. the values and moral principles that guide decision making
  22. shows items purchased, cost, and sales tax
  23. responds to an objection by turning the customer's concern around into a selling point
  24. competing by trying to have better products, customer service, etc. than your competitors
  25. type of decision making made when buying a high priced item that you have bought a few times
  26. competing by trying to have lower prices than your competitors
Down
  1. responds to an objection by asking the customer a question
  2. operates on donations with the purpose of helping a cause
  3. function of business that involves making or acquiring product
  4. a company that operates in a variety of countries
  5. "How can I help you?"
  6. corporate practices that help support people and communities beyond the business
  7. use this closing method when the product is about to be sold out or go up in price
  8. function of business that involves managing the company's money
  9. type of decision making made when buying a high priced item that you have rarely or never bought
  10. "That's too expensive"
  11. "I'll buy it later when there's a sale."
  12. only type of intellectual property protection that does not need to be filed with the government
  13. the satisfaction gained by a consumer when using a product
  14. selling products between businesses for professional use
  15. use this closing method when the customer shows strong buying signals
  16. "I don't like the way this looks on me"
  17. "I don't want to buy from your company."
  18. responds to an objection by showing the customer they are wrong with facts
  19. intellectual property protection for inventions
  20. function of business that involves planning, organizing, and controlling resources
  21. a prospect, or potential customer
  22. use this closing method when the customer has narrowed down their choices to two products
  23. percentage fee placed on the sale of goods and services
  24. buying motive based in logic and facts
  25. intellectual property protection for creative work
  26. type of decision making made when buying a low priced item that you buy frequently

52 Clues: "How can I help you?" • "That's too expensive" • "Welcome to the store" • not funded by the government • buying motive based on feelings • a prospect, or potential customer • the physical attributes of a product • buying motive based in logic and facts • "I don't like the way this looks on me" • "I'll buy it later when there's a sale." • "I don't want to buy from your company." • ...

Unit 3 Handle Customer Need & Expectation 2021-11-30

Unit 3 Handle Customer Need & Expectation crossword puzzle
Across
  1. handshake to create a positive impression
  2. established in male-dominated societies
  3. protects individuals' personal data
  4. level 2 of customer expectation
  5. mindset in viewing customers as most important
  6. number of levels in Maslow's Hierarchy
  7. ability to meet customer's needs and resolve customer's problems
  8. sign of restlessness or discomfort
Down
  1. the most basic level in Maslow's Hierarchy
  2. using hands to describe things
  3. ability to provide good service consistently
  4. questioning technique to get customer talking
  5. "Tell me in detail what happened."
  6. tone used to interact with angry/upset customers

14 Clues: using hands to describe things • level 2 of customer expectation • "Tell me in detail what happened." • sign of restlessness or discomfort • protects individuals' personal data • number of levels in Maslow's Hierarchy • established in male-dominated societies • handshake to create a positive impression • the most basic level in Maslow's Hierarchy • ...

Customer Service and working procedures 2021-03-01

Customer Service and working procedures crossword puzzle
Across
  1. Consistently maintain standards for appearance and behaviour is an example of ___ standard.
  2. The main aim of customer service is to make customers feel___.
  3. A good example of the need for appropriate personal skills is the role of a ___.
  4. When a guest staying at a hotel experiences moments of truth
  5. At this stage the hotel creates a reservation record for the guest.
Down
  1. The actual service encounter between customer and an employee
  2. Team work helps to improve ___
  3. The ability to perform the promised service accurately
  4. Looking after your customers
  5. Receptionists wear name badges and make eye contact is an example of ___ standard.
  6. A luxury 5-star hotel will offer a personal ___ service for demanding guests.

11 Clues: Looking after your customers • Team work helps to improve ___ • The ability to perform the promised service accurately • When a guest staying at a hotel experiences moments of truth • The actual service encounter between customer and an employee • The main aim of customer service is to make customers feel___. • ...

Day 14 Community Sprint Crossword Puzzle 2017-05-01

Day 14 Community Sprint Crossword Puzzle crossword puzzle
Across
  1. To replenish a prepaid mobile account without extending the validity period.
  2. A type of mobile phone account that requires a customer to purchase call credit before services can be used.
  3. An application that enables you to perform prepaid mobile functions and access customer information collected from our prepaid mobile billing platform.
  4. A tool that gives you access to a summary of your customer’s mobile data usage, with a view of how and when they used their data allowance.
  5. The manner or amount of data service being used.
  6. Refers to a recharge number sold to a customer to recharge their SIM card with money and to extend the card's availability period.
  7. The act of including something as part of a larger amount or group of services like in a mobile plan.
Down
  1. An alert sent to customers either by Short Message Service (SMS) or Email.
  2. Wireless access to the internet with the use of a mobile device.
  3. Refers to a tool which performs network queries for Siebel and Legacy services.
  4. To make something active.
  5. A credit for call, text, and data used by a prepaid mobile service.
  6. A new prepaid online billing system that applies charges for the minutes and data used by customers.
  7. A notification sent to customers for their usages to warn of excess usages, typically with the intention of having it avoided.
  8. Self Service Option (acronym).

15 Clues: To make something active. • Self Service Option (acronym). • The manner or amount of data service being used. • Wireless access to the internet with the use of a mobile device. • A credit for call, text, and data used by a prepaid mobile service. • An alert sent to customers either by Short Message Service (SMS) or Email. • ...

Billing-PACS 2018-06-01

Billing-PACS crossword puzzle
Across
  1. PACS normally notes accounts in ______.
  2. We bill and ______ in advance.
  3. I can find the Receipt ID in this tab.
  4. I go to this tab to verify when we started billing the customer.
  5. In history, SafeTouch has had three rate _____.
  6. A returned payment will be marked as ______ in Allocate.
  7. The $4.00 fee when a customer is removed from PACS.
  8. What tab takes you to the bill payer account from the service account?
Down
  1. Due We should advise the customer of any ______ amounts before we finish the call.
  2. The credit card billing ______ should be repeated twice.
  3. Before we can schedule a tech, the account must be _____.
  4. What tab allows me to see a copy of the invoice?
  5. What does the customer sign to enroll for auto draft?
  6. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  7. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  8. I can find the customer’s credit card information in this tab.
  9. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  10. A customer needs to call ______ when the account is at least 6 months past due.

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...

Billing-PACS 2018-06-05

Billing-PACS crossword puzzle
Across
  1. 7C and 8C accounts are charged for monthly monitoring and ______ monitoring.
  2. Before we can schedule a tech, the account must be _____.
  3. I can find the Receipt ID in this tab.
  4. The $4.00 fee when a customer is removed from PACS.
  5. What tab allows me to see a copy of the invoice?
  6. I can find the customer’s credit card information in this tab.
  7. What tab takes you to the bill payer account from the service account?
Down
  1. Code The credit card billing ______ should be repeated twice.
  2. A returned payment will be marked as ______ in Allocate.
  3. SafeTouch does not ______ late fees unless it is a SafeTouch error.
  4. In history, SafeTouch has had three rate _____.
  5. We should advise the customer of any ______ amounts before we finish the call.
  6. I go to this tab to verify when we started billing the customer.
  7. We can send the ______ statement to the customer to show all past due invoices (with Support approval).
  8. We bill and ______ in advance.
  9. A customer needs to call ______ when the account is at least 6 months past due.
  10. PACS normally notes accounts in ______.
  11. What does the customer sign to enroll for auto draft?

18 Clues: We bill and ______ in advance. • I can find the Receipt ID in this tab. • PACS normally notes accounts in ______. • In history, SafeTouch has had three rate _____. • What tab allows me to see a copy of the invoice? • The $4.00 fee when a customer is removed from PACS. • What does the customer sign to enroll for auto draft? • ...