customer service Crossword Puzzles

PR Crossword Search 2020-12-10

PR Crossword Search crossword puzzle
Across
  1. Support an Immediate Delivery (IDL) Order
  2. Understand Returns - CA/MX/US
  3. Support Unauthorized Orders
  4. Explain Authorizations and Charges in Toolbox
  5. Support Retail Business Orders
  6. iPhone Upgrade Program Overview
  7. Working with Difficult Customers
  8. Signature or Delivery Dispute
  9. Customer Engagement Model for Service Chat
  10. Sales District Quick Reference Guide - AMR Service
  11. Create a US Return for Replacement
  12. Resolve Damaged in Transit Order
  13. Custom Apple Watch Guide
  14. Toolbox Contact Logging
  15. Invoice Requests - US/CA
  16. Consult Senior Customer Service
  17. Support Apple Trade In - US/CA
  18. Gift Return
  19. Late Deliveries
  20. Change Destination or Delivery Address for an Apple Pickup Order
  21. Support Apple Card Monthly Installments - US
  22. Apple Trade In Program Guide US/CA
  23. Apple Trade In Device Assessment
Down
  1. Refund a Gift Card
  2. Support a Customer with Delivery Options
  3. Add Line Item in Toolbox
  4. Change Shipping Address
  5. LynxWeb Tool User Guide - US
  6. Support iPhone Upgrade Program and Trade In
  7. BOSS user guide - AMR
  8. Apple Card Monthly Installments Overview
  9. Support Late Returns (Refund Query)
  10. Personal Engraving
  11. GEM Alerts and Decline Messages
  12. Track Returns
  13. Create a US Return for Refund
  14. Unauthorized Returns
  15. Support Orders on Fraud Review
  16. Provider Group Quick Reference - US/CA
  17. Apple Pickup Eligibility and Expectations
  18. Toolbox User Guide
  19. Explain Payment Methods
  20. Change Destination or Delivery Address for an Apple Pickup Order
  21. Support Apple Trade In: Phobio - US
  22. Customer Engagement Model for Service Chat

45 Clues: Gift Return • Track Returns • Late Deliveries • Refund a Gift Card • Personal Engraving • Toolbox User Guide • Unauthorized Returns • BOSS user guide - AMR • Change Shipping Address • Toolbox Contact Logging • Explain Payment Methods • Add Line Item in Toolbox • Custom Apple Watch Guide • Invoice Requests - US/CA • Support Unauthorized Orders • LynxWeb Tool User Guide - US • ...

Chapter 9 Key Terms 2024-11-05

Chapter 9 Key Terms crossword puzzle
Across
  1. consumer goods that a buyer doesn’t anticipate purchasing
  2. product available for purchase
  3. the financial asset associated with a brand
  4. a set of products that are similar or complementary
  5. the stages a product goes through, tracking its sales and profitability
  6. the additional value that a brand has over a substitute
  7. the number of product lines a brand carries
  8. the overarching impression that customers have of a brand
  9. product solution that the customer is actually buying: convenience, ego, ease, flexibility, etc.
  10. the number of products in a line
Down
  1. expenses directly attributable to the product or service
  2. a widely used financial measure to determine the profitability of a business; considers costs to manufacture and sell a product or service
  3. symbols that show legal ownership of a brand name or brand mark
  4. addition of product lines
  5. all the products a company sells
  6. product having unseen aspects essential to customers
  7. the way a brand signals emotions in consumers’ minds
  8. measure of the degree to which a brand is preferred over others in the category
  9. the process of developing a brand
  10. an intangible asset with tangible value; made up of promotion efforts and customer meaning

20 Clues: addition of product lines • product available for purchase • all the products a company sells • the number of products in a line • the process of developing a brand • the financial asset associated with a brand • the number of product lines a brand carries • a set of products that are similar or complementary • product having unseen aspects essential to customers • ...

CAM word associations 2023-05-11

CAM word associations crossword puzzle
Across
  1. Phone service
  2. Rental
  3. Scan with your phone
  4. Platform for online access
  5. Payment
Down
  1. App store
  2. End of rental
  3. POS system
  4. CubeSmart word for employee
  5. CubeSmart Assistance Manager
  6. Sales and customer service
  7. Online platform
  8. Stand alone POS
  9. Messaging and video platform

14 Clues: Rental • Payment • App store • POS system • End of rental • Phone service • Online platform • Stand alone POS • Scan with your phone • Sales and customer service • Platform for online access • CubeSmart word for employee • CubeSmart Assistance Manager • Messaging and video platform

Lawn boy 2025-02-05

Lawn boy crossword puzzle
Across
  1. Customer paying for your service
  2. Buying part of a company for profit
  3. Value of the service you offer
  4. Engine lubricant.
  5. A area of maintained grass of your property
  6. an individual or organization that pays some of the costs to host a player or event.
  7. Someone who works for a salary
  8. Total amount after expenses
  9. The action of promoting your service
  10. Long green plants
Down
  1. Total amount before expenses
  2. Drawing attention to the service you provide.
  3. Another company providing the same services.
  4. Top layer of earth rich with nutrients
  5. Someone who starts their own business or company.
  6. Something used to fuel vehicles
  7. Someone who fights
  8. Machine used to cut something
  9. The value you gain in exchange for service
  10. Currency

20 Clues: Currency • Engine lubricant. • Long green plants • Someone who fights • Total amount after expenses • Total amount before expenses • Machine used to cut something • Value of the service you offer • Someone who works for a salary • Something used to fuel vehicles • Customer paying for your service • Buying part of a company for profit • The action of promoting your service • ...

PR Search 2020-12-10

PR Search crossword puzzle
Across
  1. Support a Customer with Delivery Options
  2. Customer Engagement Model for Service Chat
  3. Support Retail Business Orders
  4. Toolbox User Guide
  5. iPhone Upgrade Program Overview
  6. Explain Authorizations and Charges in Toolbox
  7. Apple Card Monthly Installments Overview
  8. Change Destination or Delivery Address for an Apple Pickup Order
  9. Support Unauthorized Orders
  10. Support Apple Trade In - US/CA
  11. Apple Trade In Program Guide US/CA
  12. Create a US Return for Replacement
  13. GEM Alerts and Decline Messages
  14. Support iPhone Upgrade Program and Trade In
  15. Explain Payment Methods
  16. Customer Engagement Model for Service Chat
  17. Support Late Returns (Refund Query)
  18. Support Orders on Fraud Review
  19. Custom Apple Watch Guide
  20. Gift Return
  21. Signature or Delivery Dispute
Down
  1. Create a US Return for Refund
  2. Consult Senior Customer Service
  3. Apple Trade In Device Assessment
  4. Unauthorized Returns
  5. Sales District Quick Reference Guide - AMR Service
  6. Add Line Item in Toolbox
  7. Support an Immediate Delivery (IDL) Order
  8. Support Apple Card Monthly Installments - US
  9. BOSS user guide - AMR
  10. LynxWeb Tool User Guide - US
  11. Apple Pickup Eligibility and Expectations
  12. Late Deliveries
  13. Refund a Gift Card
  14. Understand Returns - CA/MX/US
  15. Change Shipping Address
  16. Resolve Damaged in Transit Order
  17. Invoice Requests - US/CA
  18. Support Apple Trade In: Phobio - US
  19. Provider Group Quick Reference - US/CA
  20. Track Returns
  21. Change Destination or Delivery Address for an Apple Pickup Order
  22. Toolbox Contact Logging
  23. Personal Engraving
  24. Working with Difficult Customers

45 Clues: Gift Return • Track Returns • Late Deliveries • Toolbox User Guide • Refund a Gift Card • Personal Engraving • Unauthorized Returns • BOSS user guide - AMR • Change Shipping Address • Explain Payment Methods • Toolbox Contact Logging • Add Line Item in Toolbox • Invoice Requests - US/CA • Custom Apple Watch Guide • Support Unauthorized Orders • LynxWeb Tool User Guide - US • ...

Chp 1 Intro to Marketing (DMSM) 2020-09-15

Chp 1 Intro to Marketing (DMSM) crossword puzzle
Across
  1. Process of determining the most effective approach to advertise a product or service (2 words)
  2. 1/4 P's of marketing, refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, and excitement about products or services.
  3. the collection, reporting, and examination of actions taken on a website (2 words)
  4. Path the product or service purchased travels from the company to the consumer
  5. A range of activities to assist customers in resolving issues; involves the goals of promoting customer satisfaction (2 words)
  6. (target markets) Identified groups of customers most likely to purchase your product or service (2 words)
  7. 1/4 P's of marketing, refers to where the product is sold and delivered to customers
  8. Process of communicating with potential customers to promote a product or service
  9. ____________ (PR) Efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand's actions
  10. How businesses communicate with audiences
  11. advocacy Marketing strategy focused on getting customers to support the brand or product
Down
  1. Process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages, or purposes (2 words)
  2. 1/4 4Ps of marketing; refers to the actual product or service a company offers
  3. Diverse groups of consumers participating in guided discussions to better understand customer perception of a particular product or service 2 words)
  4. ___________(CTA) Statement or phrase that encourages audience response (3 words)
  5. Process of communicating a company's value to its customers
  6. A selected group of consumers, often in a common geographic location, introduced to a product service, or messaging strategy before a full-scale marketing plan is launched (2 words)
  7. The difference between a company's revenue and its costs; Revenue - Costs = Margin
  8. Consumers' level of recognition of a company's product, service, or brand
  9. Process of promoting a product in a retail environment, including the visual display in stores
  10. Management Process of creating and maintaining the identity of a brand.
  11. What is communicated and perceived be an audience; can be verbal, written, and non-verbal
  12. Department responsible for selling products or services to customers and meeting the customers sales goals
  13. 1/4 4Ps of marketing; the cost of a product or service a company offers
  14. distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors
  15. Research Process of gathering and analyzing information of customers' needs and preferences
  16. Short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness for a product or service (2 words)

27 Clues: How businesses communicate with audiences • Process of communicating a company's value to its customers • 1/4 4Ps of marketing; the cost of a product or service a company offers • Management Process of creating and maintaining the identity of a brand. • Consumers' level of recognition of a company's product, service, or brand • ...

TEAM MEETING CROSSWORD 2023-11-22

TEAM MEETING CROSSWORD crossword puzzle
Across
  1. Internet Banking Project name
  2. Managers first name
  3. General Manager First name
  4. Our newest team member
  5. Sarah's last name
  6. Bonus Saver ________
  7. Average _____ Time
  8. an expression of dissatisfaction
  9. What you need to know to login to IB
  10. What we need to with a customer before discussing account information
  11. What you need to read a customer when they open a new account
  12. eLearning System
  13. Sent out to team each morning with important info
  14. AHT ______ Competition
  15. _____ To Win
  16. Charged when a Direct Debit dishonours
Down
  1. CRO First Name
  2. Customer Self Service Online Channel
  3. CEOS NAME
  4. Risk ______ Incident Report
  5. Discontinued Card Type
  6. Sarah's role in the AHT battle
  7. Paid to shareholders
  8. Create _______ WOW
  9. Mobile _________
  10. Where you send statement requests
  11. COO Full Name
  12. Phone System
  13. Team Member with the longest Tenure
  14. _____ The Better
  15. A transactions account
  16. Core Banking System

32 Clues: CEOS NAME • Phone System • _____ To Win • COO Full Name • CRO First Name • Mobile _________ • eLearning System • _____ The Better • Sarah's last name • Average _____ Time • Create _______ WOW • Managers first name • Core Banking System • Bonus Saver ________ • Paid to shareholders • Our newest team member • Discontinued Card Type • AHT ______ Competition • A transactions account • ...

exam review 2024-01-08

exam review crossword puzzle
Across
  1. suggesting related merchandise
  2. helpful for future sales
  3. a product feature that benefits the customer
  4. offering a customer a payment plan for a purchase
  5. "are you using cash or credit?"
  6. common objections are based on this
  7. a first attempt to get a customer’s agreement to buy
  8. when you ask a customer multiple questions at once
  9. A written record of a sales transaction
  10. reasons for not buying or seeing a salesperson
  11. method of objection turned into a selling point
  12. listen carefully, acknowledge, ____ and answer
  13. part of training with a more experienced salesperson
  14. phone solicitation to make a sale
  15. payment when item sells
Down
  1. face to face meeting with a customer
  2. questions that require more than yes or no
  3. vocabulary used with industrial buyers
  4. a way to determine needs
  5. What system involves finding customers and keeping them satisfied?
  6. to analyze what has occurred
  7. product or service offered, how much, at what price
  8. maximum number of items a salesperson should show a customer at one time
  9. encouraging a customer to decide between two items
  10. a salesperson uses these items when presenting a product
  11. when you should educate a customer about special care/instructions
  12. objection based on misinformation
  13. a third-party method of handling objections.
  14. companies in touch with customers via Facebook and Twitter
  15. an important way to show the customer youre listening
  16. how you should approach a customer who is in a hurry

31 Clues: payment when item sells • a way to determine needs • helpful for future sales • to analyze what has occurred • suggesting related merchandise • "are you using cash or credit?" • objection based on misinformation • phone solicitation to make a sale • common objections are based on this • face to face meeting with a customer • vocabulary used with industrial buyers • ...

Marketing tutorial 2 2022-09-22

Marketing tutorial 2 crossword puzzle
Across
  1. likelihood that a customer comments positively about a seller to others
  2. most important measure of value creation in CRM (historically)
  3. Relationship ..........
  4. Customer dynamic ........ approach
  5. Name of the company in the case
  6. The customer ......... (the one with the tiers)
Down
  1. A kind of approach
  2. Part of the A stage in the AER model
  3. The ones buying a product/service
  4. Customers not targeted by a program
  5. managing customer .......
  6. Way to measure relationship equity
  7. Factor that Leverages Relationship Marketing Delivery Effectiveness

13 Clues: A kind of approach • Relationship .......... • managing customer ....... • Name of the company in the case • The ones buying a product/service • Customer dynamic ........ approach • Way to measure relationship equity • Customers not targeted by a program • Part of the A stage in the AER model • The customer ......... (the one with the tiers) • ...

Common Customer Complaints 2024-11-26

Common Customer Complaints crossword puzzle
Across
  1. faulty product or service must be replaced
  2. can occur because of mismatched expectations
  3. against specific personnel from the organisation
  4. length of time it takes to receive their good or service
  5. can create a loyal customer
Down
  1. customer given by a loyal customer with previous good experience
  2. repetitive complaints
  3. failure to address and publicise
  4. exists because of miscommunication
  5. problems in delivery such as delays

10 Clues: repetitive complaints • can create a loyal customer • failure to address and publicise • exists because of miscommunication • problems in delivery such as delays • faulty product or service must be replaced • can occur because of mismatched expectations • against specific personnel from the organisation • length of time it takes to receive their good or service • ...

Marketing tutorial 2 2022-09-22

Marketing tutorial 2 crossword puzzle
Across
  1. Relationship ..........
  2. Name of the company in the case
  3. The ones buying a product/service
  4. managing customer .......
  5. Part of the A stage in the AER model
  6. The customer ......... (the one with the tiers)
  7. Customers not targeted by a program
Down
  1. A kind of approach
  2. Way to measure relationship equity
  3. most important measure of value creation in CRM (historically)
  4. Customer dynamic ........ approach
  5. likelihood that a customer comments positively about a seller to others
  6. Factor that Leverages Relationship Marketing Delivery Effectiveness

13 Clues: A kind of approach • Relationship .......... • managing customer ....... • Name of the company in the case • The ones buying a product/service • Way to measure relationship equity • Customer dynamic ........ approach • Customers not targeted by a program • Part of the A stage in the AER model • The customer ......... (the one with the tiers) • ...

Digital Acronyms 2024-12-16

Digital Acronyms crossword puzzle
Across
  1. - private
  2. - et cetera
  3. Personal Identification Number
  4. - Rich Text Format
  5. - limited
  6. - example
  7. Portable Network Graphics
  8. Know Your Customer
  9. World Wide Web
  10. code- Quick Response Code
  11. - point of view
  12. - incorporated
  13. Permanent Account Number
  14. Short Message Service
Down
  1. Joint Photographics Experts Group
  2. - telephone
  3. Graphics Interchange Format
  4. Uniform Resource Locator
  5. Portable Document Format
  6. Global Positioning System
  7. - corporation
  8. Wireless Fidelity
  9. One-time password
  10. Multimedia Messaging Service

24 Clues: - private • - limited • - example • - telephone • - et cetera • - corporation • World Wide Web • - incorporated • - point of view • Wireless Fidelity • One-time password • - Rich Text Format • Know Your Customer • Short Message Service • Uniform Resource Locator • Portable Document Format • Permanent Account Number • Global Positioning System • Portable Network Graphics • code- Quick Response Code • ...

Marketing Management 2024-01-28

Marketing Management crossword puzzle
Across
  1. The group of individuals or potential customers targeted by a marketing message.
  2. The communication activities used to inform, persuade, and remind the target audience about a product or service.
  3. The perception and recognition of a product or company in the market.
  4. A semi-fictional representation of an ideal customer based on market research.
  5. The overarching process of creating, communicating, delivering, and exchanging value to satisfy customer needs.
  6. The process of getting a product from the manufacturer to the end consumer.
  7. Creating a distinct image and identity for a product or brand in the minds of consumers.
  8. The activities and processes involved in selling products or services to customers.
  9. (Unique Selling Proposition): A distinctive element that sets a product or brand apart from competitors.
  10. Search Engine Optimization – techniques to improve a website's visibility on search engines.
  11. Rivalry among businesses for the same target market.
  12. Journey: The process a customer goes through from awareness to purchase and beyond.
  13. Dividing a market into subsets based on characteristics like age or income.
  14. Rapidly gaining popularity or spreading widely, often through social sharing.
  15. Information and material created for a specific audience to provide value.
  16. A specific group of consumers that a business aims to reach with its products and marketing efforts.
  17. Establishing a distinctive place in the minds of consumers relative to competitors.
  18. The level of interaction and connection between a brand and its audience.
Down
  1. Receiving input from customers or stakeholders to improve products or services.
  2. A medium or platform used to deliver a marketing message.
  3. Paid, non-personal communication designed to influence a target audience.
  4. A systematic method of gathering information from a sample of people.
  5. The end user of a product or service within the target market.
  6. A group of potential buyers with similar needs or characteristics.
  7. Customer commitment and repeat business due to positive experiences with a brand.
  8. The benefit or satisfaction a customer derives from a product or service.
  9. Introducing new ideas, methods, or products to the market.
  10. A plan of action designed to achieve a specific goal.
  11. The process of turning a prospect into a customer by taking a desired action.
  12. The systematic analysis of data to gain insights into marketing performance.
  13. Determining the value of a product or service and setting a cost that consumers are willing to pay.
  14. A coordinated series of activities designed to achieve a specific marketing goal.
  15. A tangible or intangible offering that fulfills a need or want and can be exchanged.
  16. Marketing strategies and content tailored for mobile devices.
  17. The practice of creating a unique identity for a product or service to distinguish it from competitors.
  18. Share: The portion of total sales within a market that a company controls.
  19. Dividing the market into distinct groups based on similar characteristics or needs.
  20. An acronym for strengths, weaknesses, opportunities, and threats – a strategic planning tool.
  21. Media: Online platforms used for social interaction and content sharing.
  22. Patterns or shifts in consumer behavior, technology, or the market.

40 Clues: Rivalry among businesses for the same target market. • A plan of action designed to achieve a specific goal. • A medium or platform used to deliver a marketing message. • Introducing new ideas, methods, or products to the market. • Marketing strategies and content tailored for mobile devices. • The end user of a product or service within the target market. • ...

Professional Sales 2025-03-13

Professional Sales crossword puzzle
Across
  1. Software that helps businesses track and manage customer interactions
  2. The process of discussing terms to reach a mutually beneficial agreement
  3. A statement that explains why a customer should buy from you
  4. The target amount of sales a representative is expected to achieve
  5. Recommending complementary products to a customer
  6. Encouraging a customer to purchase a more expensive or upgraded version of a product
  7. The process of tracking and managing sales opportunities
  8. A structured sales pitch given to potential buyers
  9. The process of identifying potential customers
  10. The process of attracting and capturing interest in a product or service
  11. A strategy that focuses on the benefits and impact of a product rather than just price
  12. The ongoing connection between a business and its clients
  13. Making unsolicited phone calls to potential clients
Down
  1. The percentage of a sale that a salesperson earns as compensation
  2. Developing credibility and reliability with potential clients
  3. Dividing a broad audience into smaller, defined groups
  4. A sales approach focused on understanding customer needs and offering tailored solutions
  5. Overcoming customer concerns to move forward in the sales process
  6. Contacting a customer after a sale to ensure satisfaction and build loyalty
  7. A detailed profile representing an ideal customer
  8. Researching and evaluating competitors to improve sales strategies
  9. A model that illustrates the customer journey from awareness to purchase
  10. The stage in the sales process where a deal is finalized
  11. Building professional relationships to generate business opportunities
  12. A new customer gained through a recommendation

25 Clues: The process of identifying potential customers • A new customer gained through a recommendation • A detailed profile representing an ideal customer • Recommending complementary products to a customer • A structured sales pitch given to potential buyers • Making unsolicited phone calls to potential clients • Dividing a broad audience into smaller, defined groups • ...

High Five 6 Text 5 2024-11-06

High Five 6 Text 5 crossword puzzle
Across
  1. temppeli
  2. väkiluku
  3. unohtaa
  4. ranska
  5. keskellä
  6. Saksa
  7. Itävalta
  8. tilaus
Down
  1. asiakaspalvelu
  2. ohjeet
  3. kohti
  4. olettaa
  5. liikenneruuhka
  6. hetki
  7. vastaanottaa

15 Clues: kohti • hetki • Saksa • ohjeet • ranska • tilaus • olettaa • unohtaa • temppeli • väkiluku • keskellä • Itävalta • vastaanottaa • asiakaspalvelu • liikenneruuhka

Customer Service Week 2016 2016-10-02

Customer Service Week 2016 crossword puzzle
Across
  1. What is the name of the report that comes out on the 18th of each month
  2. What holiday are we celebrating on October 10th, 2016
  3. What is the SAP transaction to obtain a NAFTA cert
  4. What is the name of the Management Company at 5915 Airport Road
  5. What does BRP stand for
  6. Tremblay Who is the Manager of St Remi
  7. Where would you go to find someone's telephone number in Avon Lake
Down
  1. What system do you currently upload your orders into
  2. What is Carol's Grand Kitten's name
  3. what is the SAP variant to run your Open Order Report
  4. What is the name of the Seller that is retiring at the end of the year
  5. What is the name of our "new" complaint system
  6. Trade Compliance Which Department does Lila Rose manage
  7. What is Maria's last name

14 Clues: What does BRP stand for • What is Maria's last name • What is Carol's Grand Kitten's name • Tremblay Who is the Manager of St Remi • What is the name of our "new" complaint system • What is the SAP transaction to obtain a NAFTA cert • What system do you currently upload your orders into • what is the SAP variant to run your Open Order Report • ...

Customer Service Week 2016 2016-10-02

Customer Service Week 2016 crossword puzzle
Across
  1. What is another name for a PSR
  2. What does BRP stand for
  3. What is Carol's Grand Kitten's name
  4. What holiday are we celebrating on October 10th, 2016
  5. What City is our California office located in
  6. What is the name of the Seller that is retiring at the end of the year
  7. What is the name of the report that comes out on the 18th of each month
  8. What is the SAP transaction to obtain a NAFTA cert
Down
  1. What is the SAP variant to run your Open Order Report
  2. What system do you currently upload your orders into
  3. Where would you go to find someone's telephone number in Avon Lake
  4. What is the name of our "new" complaint system
  5. What is Maria's last name
  6. What is the name of the Management Company at 5915 Airport Road

14 Clues: What does BRP stand for • What is Maria's last name • What is another name for a PSR • What is Carol's Grand Kitten's name • What City is our California office located in • What is the name of our "new" complaint system • What is the SAP transaction to obtain a NAFTA cert • What system do you currently upload your orders into • ...

Customer Service Week 2023 2023-09-27

Customer Service Week 2023 crossword puzzle
Across
  1. Act as an ____ by teaching Ppt about their solution
  2. Offer this on all calls
  3. I always do this if I don't understand ppt
  4. Promote ____ whenever applicable
  5. Putting yourself in Ppt shoes
  6. Active ____ is important to understand Ppt's concern
  7. Always have a ____ conversation with our Ppts
Down
  1. Stay _____ if Ppt is upset
  2. Avoid ___ behavior on calls
  3. Set right ____
  4. ____ impressions are always important for Ppt
  5. Walk the extra ___ for the Ppt
  6. Do this if you want to get to the root of Ppt's query
  7. Do not ____ when ppt is speaking

14 Clues: Set right ____ • Offer this on all calls • Stay _____ if Ppt is upset • Avoid ___ behavior on calls • Putting yourself in Ppt shoes • Walk the extra ___ for the Ppt • Do not ____ when ppt is speaking • Promote ____ whenever applicable • I always do this if I don't understand ppt • ____ impressions are always important for Ppt • Always have a ____ conversation with our Ppts • ...

Customer Service Appreciation Week 2023-10-10

Customer Service Appreciation Week crossword puzzle
Across
  1. Grabbing product from another warehouse
  2. Company that makes the food in the cafe
  3. Operating system also referred to at 9.1 and 9.2
  4. Place of work
  5. Also called DC or Distribution Center
  6. Connecting customer to another department
  7. System that you create cases
  8. System to show step by step process
Down
  1. What was in the orange buckets the first week of training
  2. Where customers can order online
  3. Same day pick up
  4. Chat system
  5. Supporting people during nesting
  6. Articles created by Vincent for policies and procedures

14 Clues: Chat system • Place of work • Same day pick up • System that you create cases • Where customers can order online • Supporting people during nesting • System to show step by step process • Also called DC or Distribution Center • Grabbing product from another warehouse • Company that makes the food in the cafe • Connecting customer to another department • ...

2025 Customer Service Week 2025-09-18

2025 Customer Service Week crossword puzzle
Across
  1. We work better as a _____
  2. Our _____ are more than words on a wall, they're the heartbeat of our organization and our compass for making decisions that align with our Cause.
  3. Value that shows we embrace diverse voices, experiences and perspectives.
  4. Cambia's internal Rewards and Recognition platform
  5. Express gratitude
  6. "Be ______ for making health care easier and lives better."
  7. Form a meaningful link
Down
  1. Find common ground with someone
  2. The people we serve and make health care easier for
  3. Connection between hearts
  4. "Members _____, always"
  5. What we show every customer
  6. Voice quality that conveys emotion
  7. What pumps blood and drives our service

14 Clues: Express gratitude • Form a meaningful link • "Members _____, always" • We work better as a _____ • Connection between hearts • What we show every customer • Find common ground with someone • Voice quality that conveys emotion • What pumps blood and drives our service • Cambia's internal Rewards and Recognition platform • The people we serve and make health care easier for • ...

Customer Service Week 2025 2025-09-29

Customer Service Week 2025 crossword puzzle
Across
  1. A chocolatey, sweet and indulgent additions to some of your favorite beverages.
  2. A savory treat drizzled with Texas queso and topped with crumbled bacon.
  3. A cinnamon coffee cake muffin topped with coffee cake streusel.
  4. A layered beverage with espresso on the top and sweetened milk on the bottom.
  5. A warm, buttery pastry with ham and swiss cheese.
  6. A glazed yeast roll laced with pure cinnamon.
  7. Three scoops of ice cream, two banana slices, the choice of toppings finished with chopped almonds, whipped cream and three cherries.
  8. Made with pumpkin swirl and a vanilla flavor shot, topped with whipped cream, caramel drizzle and a cinnamon sugar topping.
  9. A rich combination of coffee from 100% Arabica coffee beans and vanilla ice cream blended with ice and topped with whipped cream and cinnamon.
Down
  1. A bite-sized rounds filled with plain cream cheese and served warm.
  2. an ultra-smooth full-bodied brew that comes from Dark Roast beans
  3. A traditional frozen Mexican beverage that combines the sweetness of mango with the spiciness of chamoy.
  4. A spiced tea blended with milk and ice.
  5. A strawberry dragon fruit refresher with oat milk and cold foam.

14 Clues: A spiced tea blended with milk and ice. • A glazed yeast roll laced with pure cinnamon. • A warm, buttery pastry with ham and swiss cheese. • A cinnamon coffee cake muffin topped with coffee cake streusel. • A strawberry dragon fruit refresher with oat milk and cold foam. • an ultra-smooth full-bodied brew that comes from Dark Roast beans • ...

Marketing Management 2024-01-28

Marketing Management crossword puzzle
Across
  1. A group of potential buyers with similar needs or characteristics.
  2. Receiving input from customers or stakeholders to improve products or services.
  3. A coordinated series of activities designed to achieve a specific marketing goal.
  4. A medium or platform used to deliver a marketing message.
  5. Information and material created for a specific audience to provide value.
  6. The activities and processes involved in selling products or services to customers.
  7. Introducing new ideas, methods, or products to the market.
  8. A systematic method of gathering information from a sample of people.
  9. A specific group of consumers that a business aims to reach with its products and marketing efforts.
  10. Paid, non-personal communication designed to influence a target audience.
  11. Rapidly gaining popularity or spreading widely, often through social sharing.
  12. A plan of action designed to achieve a specific goal.
  13. The overarching process of creating, communicating, delivering, and exchanging value to satisfy customer needs.
  14. The practice of creating a unique identity for a product or service to distinguish it from competitors.
  15. Determining the value of a product or service and setting a cost that consumers are willing to pay.
  16. Establishing a distinctive place in the minds of consumers relative to competitors.
  17. The process of turning a prospect into a customer by taking a desired action.
  18. A tangible or intangible offering that fulfills a need or want and can be exchanged.
  19. Patterns or shifts in consumer behavior, technology, or the market.
  20. Share: The portion of total sales within a market that a company controls.
  21. Creating a distinct image and identity for a product or brand in the minds of consumers.
  22. The communication activities used to inform, persuade, and remind the target audience about a product or service.
  23. The process of getting a product from the manufacturer to the end consumer.
Down
  1. Search Engine Optimization – techniques to improve a website's visibility on search engines.
  2. The systematic analysis of data to gain insights into marketing performance.
  3. Media: Online platforms used for social interaction and content sharing.
  4. Dividing a market into subsets based on characteristics like age or income.
  5. Marketing strategies and content tailored for mobile devices.
  6. The perception and recognition of a product or company in the market.
  7. The end user of a product or service within the target market.
  8. Dividing the market into distinct groups based on similar characteristics or needs.
  9. The level of interaction and connection between a brand and its audience.
  10. The benefit or satisfaction a customer derives from a product or service.
  11. Customer commitment and repeat business due to positive experiences with a brand.
  12. A semi-fictional representation of an ideal customer based on market research.
  13. The group of individuals or potential customers targeted by a marketing message.
  14. Journey: The process a customer goes through from awareness to purchase and beyond.
  15. An acronym for strengths, weaknesses, opportunities, and threats – a strategic planning tool.
  16. Rivalry among businesses for the same target market.
  17. (Unique Selling Proposition): A distinctive element that sets a product or brand apart from competitors.

40 Clues: Rivalry among businesses for the same target market. • A plan of action designed to achieve a specific goal. • A medium or platform used to deliver a marketing message. • Introducing new ideas, methods, or products to the market. • Marketing strategies and content tailored for mobile devices. • The end user of a product or service within the target market. • ...

Spedan's 335 Crossword 2022-06-20

Spedan's 335 Crossword crossword puzzle
Across
  1. Forum Rep (Days)
  2. Branch Manager
  3. Rulebook
  4. UrgentComms
  5. Dining Room
  6. Customer Feedback
  7. Retail TM
  8. Democracy
  9. Payment TM
  10. Service TM
  11. Personnel System
  12. DBM
Down
  1. Service TM
  2. Purpose
  3. Chairman
  4. Retail TM
  5. 335
  6. 20% 25% 12.5%
  7. Community
  8. Forum Rep (Nights)
  9. Compliance TM
  10. Night TM

22 Clues: 335 • DBM • Purpose • Chairman • Rulebook • Night TM • Retail TM • Community • Retail TM • Democracy • Service TM • Payment TM • Service TM • UrgentComms • Dining Room • 20% 25% 12.5% • Compliance TM • Branch Manager • Forum Rep (Days) • Personnel System • Customer Feedback • Forum Rep (Nights)

CHAPTER 1 INTRODUCTION OF LOGISTIC MANAGEMENT 2025-02-27

CHAPTER 1 INTRODUCTION OF LOGISTIC MANAGEMENT crossword puzzle
Across
  1. The state of the product upon arrival.
  2. Shipment of goods to customers.
  3. The overall process of managing how resources are acquired, stored, and transported to their final destination.
  4. The amount needed to fulfill demand.
  5. The value added by having an item when it is needed.
  6. The value added to product or service because the customer be able to take actual possession.
Down
  1. The location where the product needs to be.
  2. Movement of goods into a warehouse.
  3. The process of creating the goods and services or putting it in the proper form for the customer to use.
  4. Offering goods that meet specific needs.
  5. The moment the goods are needed by the customer.
  6. Cross-Docking
  7. The ideal person or business to target.
  8. Process of returning goods to the supplier.
  9. The value that is acceptable to both parties.
  10. Having the item or service available where it is needed.

16 Clues: Cross-Docking • Shipment of goods to customers. • Movement of goods into a warehouse. • The amount needed to fulfill demand. • The state of the product upon arrival. • The ideal person or business to target. • Offering goods that meet specific needs. • The location where the product needs to be. • Process of returning goods to the supplier. • ...

Business Management (Marketing Mix) 2025-09-25

Business Management (Marketing Mix) crossword puzzle
Across
  1. Use of digital platforms to interact with audiences.
  2. Managing image and relationships with publics to gain favorable coverage.
  3. Short-term incentives to stimulate purchases (coupons, samples).
  4. Promotion through traditional mass media.
  5. Set of activities to inform and persuade customers.
  6. The P of the marketing mix related to distribution.
  7. Procedures and flow of service that affect the customer experience.
  8. Tangible elements that show service quality (environment, facilities).
Down
  1. Tactics that encourage the message to be shared exponentially.
  2. Process of moving the product from manufacturer to consumer.
  3. Actions targeted at individuals to provoke a measurable response.
  4. Specific route the product takes to reach the customer.
  5. The P of services that covers employees and their customer care.
  6. Linking the brand by financing events or causes to gain exposure.
  7. Promotion through direct and non-mass actions.
  8. Paid and mass communication in media to promote a product.

16 Clues: Promotion through traditional mass media. • Promotion through direct and non-mass actions. • Set of activities to inform and persuade customers. • The P of the marketing mix related to distribution. • Use of digital platforms to interact with audiences. • Specific route the product takes to reach the customer. • ...

Business words 2023-05-16

Business words crossword puzzle
Across
  1. an order from customer
  2. an invoice or an email or the product to the customer
  3. a product or a service to a customer.
  4. a paper that says that you paid
  5. a quantity of something
  6. time that you must finish something
  7. who you buy supplies from
  8. to see someone face to face
Down
  1. to arrive or to achieve or to touch something
  2. to stop or avoid something, an order.
  3. what you send to a customer with the order
  4. to send a package by post (or deliver)
  5. to try communicate with someone
  6. when a client asks for a product (restaurant)
  7. to verify something
  8. to purchase something from a supplier
  9. the opposite of to take

17 Clues: to verify something • an order from customer • a quantity of something • the opposite of to take • who you buy supplies from • to see someone face to face • a paper that says that you paid • to try communicate with someone • time that you must finish something • to stop or avoid something, an order. • a product or a service to a customer. • to purchase something from a supplier • ...

selling 2022-12-06

selling crossword puzzle
Across
  1. information designed to sell additional products and services
  2. a saless tactic where a salesperson cold calls across a territory or list of target prospects
  3. selling Convieving customers that a prdocut has the features that will benefit them
  4. finding possivle customers
  5. purchase based on feelings and emotions
  6. reasons to purchase based on facts or logic
  7. A product traits or attributes that deliver value to end users and differentiate a product
  8. an individual or organization that fits a seller criteria to be a potential
  9. The activity if promotiong thr sale of goods, especially their presenation in retail outlets
  10. influences or motivation forces which determine his buying
  11. The essence of what makes your product or services better than your competitor
Down
  1. Tied to the customers needs, which are satisfied by a particular product or service
  2. An actual physical property or functioun
  3. based on loyalty and encourage consumer to purchase from a particular business or to buy a paericular brand
  4. everything you do to promote and sell your products once the potential customer is in your store
  5. a way to approach a customer that focuses on welcome one customer to the store
  6. A promise or guarantee given to a custumer that a product will meet certain standards
  7. the sales person asks the customer if he or she needs assistance
  8. a marketing tactic that makes use of recommendations and word of mouth to grow

19 Clues: finding possivle customers • purchase based on feelings and emotions • An actual physical property or functioun • reasons to purchase based on facts or logic • influences or motivation forces which determine his buying • information designed to sell additional products and services • the sales person asks the customer if he or she needs assistance • ...

Customer Service Ch 2 2020-02-19

Customer Service Ch 2 crossword puzzle
Across
  1. the tendency of customers to connect the quakity of service to their opinion of the server
  2. a protein that your body might recognize as harmful.
  3. a restaurant's customers are considerd to be __________ customers.
  4. the characteristics of service that cannot be seen or touched
  5. High quality service that focuses on giving a customer the same experience every time they visit.
Down
  1. this type of selling technique offers additional choices to a customer in addition to what they have already ordered
  2. the _________ of truth is when a customer develops an impression.
  3. A grocery store supplier delivering goods to a store is an example of an __________ customer
  4. The first step that management should make when developing standards of service is to identify the customers'____________
  5. what group of people should you gather information on to maintain a competitive point of difference?

10 Clues: a protein that your body might recognize as harmful. • the characteristics of service that cannot be seen or touched • the _________ of truth is when a customer develops an impression. • a restaurant's customers are considerd to be __________ customers. • the tendency of customers to connect the quakity of service to their opinion of the server • ...

Customer Service Week Crossword 2021-08-25

Customer Service Week Crossword crossword puzzle
Across
  1. Something that a customer gives regarding their opinion about CUNA Mutual Group’s products or services
  2. The name of CUNA Mutual Group’s new preneed business (two words)
  3. Comprised of team members that provide customer service for inbound and/or outbound calls (two words)
Down
  1. The ability of a company to keep its customers over a period of time
  2. A customer’s complete experience with the CUNA Mutual Group brand
  3. In 1992 the U.S. _________ proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week of October
  4. Customer _________ is the commitment from customers to continue purchasing CUNA Mutual Group products or services
  5. An important customer service skill that allows customer service reps to understand a customer’s feelings

8 Clues: The name of CUNA Mutual Group’s new preneed business (two words) • A customer’s complete experience with the CUNA Mutual Group brand • The ability of a company to keep its customers over a period of time • Comprised of team members that provide customer service for inbound and/or outbound calls (two words) • ...

Customer Service Chapter 1 Vocabulary 2021-08-19

Customer Service Chapter 1 Vocabulary crossword puzzle
Across
  1. positive, memorable experience that is more than what the customer expected
  2. offers customers the opportunity to interact with the multiple options
  3. interconnected system of approaches for meeting the goal of retailing
  4. customer with this mindset spends a lot of time checking out products and prices through online sites, visiting different stores,comparing retailers, etc.
  5. business or person that sells products and services to customers
  6. customer is loyal to specific stores based on repeated and valued positive customer experiences with a retailer
  7. a license is granted to another entity to retail a company's products or services "Pizza Hut, KFC"
  8. a single store or a small chain "Mom & Pop" shops
  9. ownership is typically limited to a single or small number of owner investors
  10. buys large quantities of these products directly from the manufacturer and then sells smaller amounts to retailers
Down
  1. intangible objects, they can't be physically owned
  2. important to the person to be one of the first to purchase the newest technology, fashion, or car
  3. attitude and expectations about the experience
  4. customer views shopping as a fun occasion
  5. people who purchase goods and services from a business
  6. customer wants to find out what's trendy before making a purchase
  7. physical goods that are bought and sold
  8. integrates the channels to create a seamless consumer experience through the use of technology
  9. quantifiable information such as household size, resident ages, income, education, occupation, place of residency, etc.
  10. business owned by shareholders through publicly traded stock "Walmart, Kroger, Target"
  11. produces finished products
  12. shopper's mindset allows quick purchase decisions, often for inexpensive items that do not have a high importance to the buyer
  13. the process of selling products and services to customers to earn a profit

23 Clues: produces finished products • physical goods that are bought and sold • customer views shopping as a fun occasion • attitude and expectations about the experience • a single store or a small chain "Mom & Pop" shops • intangible objects, they can't be physically owned • people who purchase goods and services from a business • ...

Call Center Customer Service week 2018-09-17

Call Center Customer Service week crossword puzzle
Across
  1. / The South Waterfront building that brings together OHSU, OSU and PSU.
  2. / To get onto the code line after it is answered you must do this.
  3. / The best department at OHSU.
  4. / OHSU President Danny __________
  5. / Only the ICU's, ER and ____ can call an Urgent Airway Assistance
  6. / The code for a threatening or combative person.
  7. / The first two words in the proper operator greeting.
  8. / The Department that handles Advice and Referral calls at OHSU.
  9. / The code for a person with a weapon
  10. / ITG division you are part of.
  11. / The new phones system.
  12. / Agent Call out procedure group paging number.
Down
  1. / Telecom Manager Janice _____
  2. / Wireless communication system used in the hospital in conjuncture with nurse call.
  3. / Users can change their pager status via phone by using this.
  4. / The on-call call center supervisor can be found under this acronym
  5. / This grey device is used to send pages if SmartConsole is down.
  6. / OHSU Call Center knowledge repository.
  7. / The software used to populate the Plasma screen tattle board.
  8. / OHSU CIO Bridget ______
  9. / Amcom changed their name to this.
  10. / Headset brand for the operators.
  11. / System used for timekeeping.
  12. / System used to make punch in/out changes.

24 Clues: / The new phones system. • / OHSU CIO Bridget ______ • / Telecom Manager Janice _____ • / The best department at OHSU. • / System used for timekeeping. • / ITG division you are part of. • / OHSU President Danny __________ • / Headset brand for the operators. • / Amcom changed their name to this. • / The code for a person with a weapon • / OHSU Call Center knowledge repository. • ...

Customer Service Week Crossword Puzzle 2024-10-10

Customer Service Week Crossword Puzzle crossword puzzle
Across
  1. WHAT IS THE NAME OF THE COMPANIES FACEBOOK PAGE?
  2. CARLY'S NICKNAME FOR CHANTRICE
  3. WHO'S GRANDKIDS CALL THEM GOGO?
  4. CASSANDRA LOVES A GOOD _____ MEAL
  5. WHAT KIND OF CUPCAKE DID TRACEY HELP HERSELF TO?
  6. WHAT KIND OF BUG DID CHANTRICE HAVE ON 9/27?
  7. WHAT MICROSOFT APPLICATION IS USED FOR PULSE (WHERE MIRANDA POSTS COMPANY COMMUNICATIONS)?
  8. WHAT CITY IN NJ IS STAFFORD LOCATED?
  9. TRACEY TOOK A 45MIN WHAT ON MONDAY?
  10. WHAT DOES TRACEY LIKE FROM KFC?
  11. WHO FOUNDED STAFFORD COMMUNICATIONS?
  12. THIS SENIOR LEADER IS NEIGHBORS WITH TRACEY
  13. WHERE DO YOU COMMUNICATE PT CANCELATION WITH LESS THAN 24 HOUR NOTICE?
  14. WHO DOES CANDICE THINK HER MAN IS? LOL
Down
  1. ASHLEE LOVES HER SOME WHO (ARTIST)?
  2. TRACEY DID WHAT SO HARD THAT SHE GOT AN INSTANT HEADACHE?
  3. WHAT YEAR DID THE ROTHMAN ACCOUNT BEGIN WITH STAFFORD
  4. CHANTRICE'S NICKNAME FOR CARLY
  5. WHO IS RAHSAAN'S SECOND FAVORITE FOOTBALL TEAM?
  6. WHERE DID CARLY HAVE TO TAKE HER GIRLS ON 9/26?
  7. HOW MANY OCTOBER BIRTHDAYS WERE ANNOUNCED IN "PULSE" (STAFFORDS COMMUNITY CHAT)
  8. WHAT DID KIMBERLY HAVE FOR DINNER ON 9/26?
  9. WHAT ARTIST IS CANDICE GOING TO SEE?
  10. WHAT'S THE NAME OF THE COMMUNITY CHAT?
  11. WHICH NIGHT DOES CHANTRICE PREFER?

25 Clues: CHANTRICE'S NICKNAME FOR CARLY • CARLY'S NICKNAME FOR CHANTRICE • WHO'S GRANDKIDS CALL THEM GOGO? • WHAT DOES TRACEY LIKE FROM KFC? • CASSANDRA LOVES A GOOD _____ MEAL • WHICH NIGHT DOES CHANTRICE PREFER? • ASHLEE LOVES HER SOME WHO (ARTIST)? • TRACEY TOOK A 45MIN WHAT ON MONDAY? • WHAT CITY IN NJ IS STAFFORD LOCATED? • WHAT ARTIST IS CANDICE GOING TO SEE? • ...

'Sales and Customer Service' Vocabulary 2025-11-08

'Sales and Customer Service' Vocabulary crossword puzzle
Across
  1. billboard, plakat reklamowy, tablica reklamowa (ale nie 'billboard)
  2. kasa fiskalna (1)
  3. w przygotowaniu
  4. kasa (w supermarkecie)
  5. skrót od 'quantity'
  6. zgodność (np. z wytycznymi, wymogami,itp.)
  7. ulotka
  8. czoło regału sklepowego, gondola
  9. wymiana bezgotówkowa, handel wymienny
  10. sklep sieciowy, sieciówka (ale nie 'chain store')
Down
  1. swoboda działania, swoboda wyboru
  2. Międzynarodowe Reguły Handlu
  3. strategia cen drapieżnych
  4. pierwsze przyszło, pierwsze wyszło tzw. FIFO (zasada wydawania towarów z magazynu)
  5. obniżka ceny, rabat cenowy
  6. nadzorować (kogoś lub coś)
  7. sprzedaż hurtowa
  8. kasa fiskalna (2)
  9. zestawienie
  10. gwałtowny spadek ceny lub sprzedaży
  11. gadżety, artykuły promocyjne; towar

21 Clues: ulotka • zestawienie • w przygotowaniu • sprzedaż hurtowa • kasa fiskalna (2) • kasa fiskalna (1) • skrót od 'quantity' • kasa (w supermarkecie) • strategia cen drapieżnych • obniżka ceny, rabat cenowy • nadzorować (kogoś lub coś) • Międzynarodowe Reguły Handlu • czoło regału sklepowego, gondola • swoboda działania, swoboda wyboru • gwałtowny spadek ceny lub sprzedaży • ...

GPL Crossword 2014-10-09

GPL Crossword crossword puzzle
Across
  1. Customer pays the total balance
  2. 3 banking business days, $30 fee, Account Service contacts
  3. "Thank you for calling Great Plains Lending"
  4. customer is need of changing Employer information
  5. customer is need of changing Employer information
  6. cci adv “I have not received my funds”
  7. customer unable to reset password
  8. cci adv “ Did you receive my documents?”
  9. Process of removing the bad bank flag to allow deposit/withdraw from customers account
  10. Agent is required to advise customer “can negatively effect future loans with GPL”
  11. Application isnt finished
  12. Customer must make arrangements by 5:00p ET, one business day prior to due date
  13. The loan is approved and waiting on the customer to sign
  14. customer reapplying for a new loan and there is a balance still owed on previous loan
  15. Customer does not have an outstanding balance
Down
  1. Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
  2. verification document(s) has been received
  3. cx has expressed concern wrong information is being reported to credit bureaus
  4. Customer is eligible to reapply in 24 hours or 3 bank business days
  5. cci adv “ I am in the process of filing for bankruptcy”
  6. California customers are not eligible for these type of payments
  7. Pre funding, account holder has not received first loan
  8. loan is unsecured and is paid back in equal payments at fixed intervals
  9. Application can be edited by the customer
  10. cci adv “I need to make pymnt arrangements” acct is pastdue
  11. Social Security Card, Drivers License, Bank Statement, Proof of Income
  12. Date of Birth or ______________

27 Clues: Application isnt finished • Customer pays the total balance • Date of Birth or ______________ • customer unable to reset password • cci adv “I have not received my funds” • cci adv “ Did you receive my documents?” • Application can be edited by the customer • verification document(s) has been received • "Thank you for calling Great Plains Lending" • ...

GPL Crossword 2014-10-09

GPL Crossword crossword puzzle
Across
  1. cci adv “I have not received my funds”
  2. Process of removing the bad bank flag to allow deposit/withdraw from customers account
  3. "Thank you for calling Great Plains Lending"
  4. "Thank you for calling Great Plains Lending"
  5. cci adv “ I am in the process of filing for bankruptcy”
  6. Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
  7. Date of Birth or ______________
  8. customer is need of changing Employer information
  9. verification document(s) has been received
  10. loan is unsecured and is paid back in equal payments at fixed intervals
  11. customer reapplying for a new loan and there is a balance still owed on previous loan
  12. customer unable to reset password
  13. Pre funding, account holder has not received first loan
  14. Customer is eligible to reapply in 24 hours or 3 bank business days
  15. The loan is approved and waiting on the customer to sign
  16. cci adv “I need to make pymnt arrangements” acct is pastdue
  17. cci adv “ Did you receive my documents?”
Down
  1. customer is need of changing Employer information
  2. Application isnt finished
  3. Agent is required to advise customer “can negatively effect future loans with GPL”
  4. 3 banking business days, $30 fee, Account Service contacts
  5. Customer pays the total balance
  6. Customer must make arrangements by 5:00p ET, one business day prior to due date
  7. Customer does not have an outstanding balance
  8. Application can be edited by the customer
  9. California customers are not eligible for these type of payments
  10. cx has expressed concern wrong information is being reported to credit bureaus
  11. Social Security Card, Drivers License, Bank Statement, Proof of Income

28 Clues: Application isnt finished • Date of Birth or ______________ • Customer pays the total balance • customer unable to reset password • cci adv “I have not received my funds” • cci adv “ Did you receive my documents?” • Application can be edited by the customer • verification document(s) has been received • "Thank you for calling Great Plains Lending" • ...

The Puzzling Nature of the Apple Store 2013-06-29

The Puzzling Nature of the Apple Store crossword puzzle
Across
  1. you would use this to complete everything in store from business intro to booking a customer in for a data migration
  2. This is very popular with customers who want to extend their battery life on their iPhone
  3. only available if you purchase in an Apple Store
  4. a service provided by customers if they need to continue learning more about their products
  5. You use this to access iTunes on your computer
  6. A way for customers to shop on their terms
  7. this is the first person who represents the brand and makes the customer feel comfortable coming in the store
  8. The soul of the Apple Store
  9. What we call a customer who leaves very, very happy.
  10. The origin of your fearless store leader
Down
  1. The goal of the entire family room team is to improve this everyday
  2. a term used when everyone brings their A game and the store runs smoothly.
  3. these are essential to enhance communication in store
  4. The 4th step in the Apple steps of Service
  5. When you purchase an item and need additional support, you would use this service
  6. highly anticipated and currently in beta form
  7. you can use this if you want to use wireless speakers to play music from your Mac
  8. The engine of the store
  9. you would add this to an order to improve the customer experience as product is delivered
  10. this small device released only 6 years ago has changed the face of technology and life as we know it
  11. a shortcut to finding things on your Mac
  12. a phrase used to encourage store awareness
  13. the abbreviation for a team member who offers iPhone options at the GB

23 Clues: The engine of the store • The soul of the Apple Store • a shortcut to finding things on your Mac • The origin of your fearless store leader • The 4th step in the Apple steps of Service • A way for customers to shop on their terms • a phrase used to encourage store awareness • highly anticipated and currently in beta form • You use this to access iTunes on your computer • ...

CHAPTER 1 INTRODUCTION OF LOGISTIC MANAGEMENT 2025-02-27

CHAPTER 1 INTRODUCTION OF LOGISTIC MANAGEMENT crossword puzzle
Across
  1. The state of the product upon arrival.
  2. Shipment of goods to customers.
  3. The overall process of managing how resources are acquired, stored, and transported to their final destination.
  4. The amount needed to fulfill demand.
  5. The value added by having an item when it is needed.
  6. The value added to product or service because the customer be able to take actual possession.
Down
  1. The location where the product needs to be.
  2. Movement of goods into a warehouse.
  3. The process of creating the goods and services or putting it in the proper form for the customer to use.
  4. Offering goods that meet specific needs.
  5. The moment the goods are needed by the customer.
  6. Cross-Docking
  7. The ideal person or business to target.
  8. Process of returning goods to the supplier.
  9. The value that is acceptable to both parties.
  10. Having the item or service available where it is needed.

16 Clues: Cross-Docking • Shipment of goods to customers. • Movement of goods into a warehouse. • The amount needed to fulfill demand. • The state of the product upon arrival. • The ideal person or business to target. • Offering goods that meet specific needs. • The location where the product needs to be. • Process of returning goods to the supplier. • ...

Small Business Fraud 2024-08-07

Small Business Fraud crossword puzzle
Across
  1. the time period between billing statements
  2. reoccurring payment taken by system after initial agreement
  3. a concern or grievance regarding a bank product, service, or employee conduct
  4. accessible way to view/make account changes on own personal device
  5. amount customer has access to spend
  6. ASR meaning ?
  7. the date the payment is owed to account
  8. billing type where card is billed directly
  9. alerts that can be set up to notify customer of late payment
Down
  1. bank gets notice of breach of information , card is stolen by third parties
  2. account number is billed instead of individual card
  3. payment taken with automated service
  4. customer wants to review charges from beginning of year, what would you send out ?
  5. piece of information that has to be verified before sending out statements
  6. system to locate transactions, dates and/or times in real time
  7. system used to complete majority of account maintenance, ASR is in this application

16 Clues: ASR meaning ? • amount customer has access to spend • payment taken with automated service • the date the payment is owed to account • the time period between billing statements • billing type where card is billed directly • account number is billed instead of individual card • reoccurring payment taken by system after initial agreement • ...

Customer Service Champions Week 2016-09-19

Customer Service Champions Week crossword puzzle
Across
  1. The "P" in TPA
  2. One of our Lines of Business
  3. One of the counties HFHP operates in
  4. If a member doesn't speak English, we need to use the ________ line.
  5. The "F" in HFHP
  6. The "R" in FCR
  7. One of the HF Hospitals is located here
Down
  1. There is no "I" in this
  2. We want to hear this in every call
  3. The "E" in AEP
  4. You are all Customer Service ___________!
  5. Everyone wants 100% in this
  6. A very important customer service skill

13 Clues: The "P" in TPA • The "E" in AEP • The "R" in FCR • The "F" in HFHP • There is no "I" in this • Everyone wants 100% in this • One of our Lines of Business • We want to hear this in every call • One of the counties HFHP operates in • A very important customer service skill • One of the HF Hospitals is located here • You are all Customer Service ___________! • ...

PERS/GPS 2024-02-18

PERS/GPS crossword puzzle
Across
  1. Would you have to create an Actual Alarm for a customer that has fallen with no injuries reported?
  2. What is the maximum lock age that we would be able to accept as an accurate customer location? _____ MINUTES
  3. Name of dealer that utilize Speed Dial to reach the service department. CONNECT______
  4. A two-way account that has been assigned to an Account Group but does not contain customer information. TEST ___ ACCOUNT
  5. Would you have to create an Actual Alarm for a customer that is reporting to have gotten a paper cut?
  6. What is the Event Code used to create Actual Alarms?
  7. ERI is an acronym for EMERGENCY RESPONSE _______
Down
  1. A ______ dispatch is a dispatch that was made after not being able to speak to anyone.
  2. How may times should you ask the customer any of the required questions?
  3. What is the operator action used to get a customer in touch with service if they declined to be transferred or take the service department's phone number from you?
  4. How many seconds should the refresh rate be adjusted to on on MobileHelp's GPS portals?

11 Clues: ERI is an acronym for EMERGENCY RESPONSE _______ • What is the Event Code used to create Actual Alarms? • How may times should you ask the customer any of the required questions? • Name of dealer that utilize Speed Dial to reach the service department. CONNECT______ • A ______ dispatch is a dispatch that was made after not being able to speak to anyone. • ...

GBE Acronym 2014-02-11

GBE Acronym crossword puzzle
Across
  1. Derivatives application
  2. All Japanese payments are routed thru this applications
  3. Knows holidays for all branches, bank codes
  4. Third party risk application, needs adapt to new requirement
  5. Processes payments for London branch, it is not clear as water
  6. New customer onboarding, resides in cloud
  7. Payment common services platform
  8. New platform for customer and account setup, not ready yet
  9. Gatekeeper for DDA platform, does not allow anybody without frisking
  10. Loan and sub ledger platform for Asian and London branch
  11. Customer setup for FX products are here
  12. All domestic urgent transactions are processed here
  13. Architecture is provided in this document
  14. Regulatory reports are generated here
  15. Real time currency position
  16. Billing transactions are aggregated and sent to enterprise application
  17. Regulatory reporting data goes here.
  18. Payment gateway, sends and receives all the payment transactions to external world
Down
  1. External customer entitlements are stored in this repository
  2. Strategic DDA platform for international accounts
  3. Delivers transactions from FX applications
  4. Tells whether the customer is under the purview of FATCA
  5. Letter of credit platform
  6. Does reconcilement
  7. Currency contracts are stored here
  8. Strategic customer due diligence platform, it is around the corner
  9. Strategic multi-currency lending platform
  10. Domestic DDA platform
  11. Investigation and customer service platform
  12. Services platform for Global Branch project
  13. Data stored for external customer reporting
  14. Knows all about customers
  15. Provides Market risk
  16. Legacy customer due diligence, keeps a watch on customers
  17. Legacy DDA platform
  18. Customer pulls his reports from here
  19. Customers are charged, revenue generator
  20. Sanctions checking, bad guys caught here
  21. Aggregates transactions for a trader
  22. External customer portal
  23. Customers enter currency contract

41 Clues: Does reconcilement • Legacy DDA platform • Provides Market risk • Domestic DDA platform • Derivatives application • External customer portal • Letter of credit platform • Knows all about customers • Real time currency position • Payment common services platform • Customers enter currency contract • Currency contracts are stored here • Customer pulls his reports from here • ...

Chapter 10 2020-02-10

Chapter 10 crossword puzzle
Across
  1. a marketing term that is used to describe how well an organization is doing in providing products and services that meet or exceed a customers needs and expectations
  2. an incentive program offered by an organization to reward customers for spending money and purchasing products and services
  3. relationship of two organizations through which the partners are able to build a larger and stronger competitive presence in the marketplace
  4. refers to the number of customers who leave a supplier during a given time period
  5. ongoing friendships with customers focused on making them feel comfortable with an organization and its service providers and enhancing customer loyalty
  6. Total quality management
  7. backup systems or procedures that are implemented when regular ones break down or fail to function as intended
  8. Key element in cementing interpersonal relationships
Down
  1. terms used to describe the tendency of customers to return a product or organization regularly because of the service and satisfaction they recieve
  2. technical assistance research program
  3. phrase that refers to any formula used to calculate the cost of acquiring new customer or replacing
  4. an approach to sales and services that integrates desktop, mobil, and telephone with traditional face to face acess in order to provide a seamless service experience for customers
  5. a set of standards, often developed by employees that guide the conduct of all employees
  6. customer relationship management
  7. five step process for creating contingency or backup plans to better serve customers when problems arise or things do not go as expected
  8. instances in which a customer with a service provider some other aspect of an organization
  9. a phrase popularized by Scaninavian Airlines Systems President Jan Carlzon in his popular 1987 book of the same name. It is defined as any instance

17 Clues: Total quality management • customer relationship management • technical assistance research program • Key element in cementing interpersonal relationships • refers to the number of customers who leave a supplier during a given time period • a set of standards, often developed by employees that guide the conduct of all employees • ...

Marketing Management 2024-01-28

Marketing Management crossword puzzle
Across
  1. Media: Online platforms used for social interaction and content sharing.
  2. The end user of a product or service within the target market.
  3. The communication activities used to inform, persuade, and remind the target audience about a product or service.
  4. The activities and processes involved in selling products or services to customers.
  5. Customer commitment and repeat business due to positive experiences with a brand.
  6. Marketing strategies and content tailored for mobile devices.
  7. Paid, non-personal communication designed to influence a target audience.
  8. Rapidly gaining popularity or spreading widely, often through social sharing.
  9. Share: The portion of total sales within a market that a company controls.
  10. Dividing the market into distinct groups based on similar characteristics or needs.
  11. A semi-fictional representation of an ideal customer based on market research.
  12. Receiving input from customers or stakeholders to improve products or services.
  13. The systematic analysis of data to gain insights into marketing performance.
  14. An acronym for strengths, weaknesses, opportunities, and threats – a strategic planning tool.
  15. The process of getting a product from the manufacturer to the end consumer.
  16. The benefit or satisfaction a customer derives from a product or service.
  17. The overarching process of creating, communicating, delivering, and exchanging value to satisfy customer needs.
  18. (Unique Selling Proposition): A distinctive element that sets a product or brand apart from competitors.
  19. A tangible or intangible offering that fulfills a need or want and can be exchanged.
  20. A group of potential buyers with similar needs or characteristics.
  21. Introducing new ideas, methods, or products to the market.
  22. The practice of creating a unique identity for a product or service to distinguish it from competitors.
Down
  1. Information and material created for a specific audience to provide value.
  2. Search Engine Optimization – techniques to improve a website's visibility on search engines.
  3. A coordinated series of activities designed to achieve a specific marketing goal.
  4. A systematic method of gathering information from a sample of people.
  5. Rivalry among businesses for the same target market.
  6. The group of individuals or potential customers targeted by a marketing message.
  7. Creating a distinct image and identity for a product or brand in the minds of consumers.
  8. The level of interaction and connection between a brand and its audience.
  9. Dividing a market into subsets based on characteristics like age or income.
  10. A medium or platform used to deliver a marketing message.
  11. Journey: The process a customer goes through from awareness to purchase and beyond.
  12. The process of turning a prospect into a customer by taking a desired action.
  13. A specific group of consumers that a business aims to reach with its products and marketing efforts.
  14. Patterns or shifts in consumer behavior, technology, or the market.
  15. The perception and recognition of a product or company in the market.
  16. A plan of action designed to achieve a specific goal.
  17. Determining the value of a product or service and setting a cost that consumers are willing to pay.
  18. Establishing a distinctive place in the minds of consumers relative to competitors.

40 Clues: Rivalry among businesses for the same target market. • A plan of action designed to achieve a specific goal. • A medium or platform used to deliver a marketing message. • Introducing new ideas, methods, or products to the market. • Marketing strategies and content tailored for mobile devices. • The end user of a product or service within the target market. • ...

WTTW Business Project 2020-03-24

WTTW Business Project crossword puzzle
Across
  1. A company that makes cars and its logo comes from airplanes.
  2. Another word for a rule that people should always follow.
  3. The maker of a product or service.
  4. Something a company makes and a customer can buy.
  5. Another word for a business.
  6. The company that has a logo that looks like a check.
  7. The group of questions that helps make a product or service better.
  8. The plan of how a product is going to look.
Down
  1. Something you ask someone.
  2. The logo of Future Heir.
  3. The company that makes iphones.
  4. Another word for a customer.
  5. Something a person does for us and we pay them for it.
  6. The boss of a company
  7. The thing that tells you where you can find the company.
  8. The symbol or name that represents the company.

16 Clues: The boss of a company • The logo of Future Heir. • Something you ask someone. • Another word for a customer. • Another word for a business. • The company that makes iphones. • The maker of a product or service. • The plan of how a product is going to look. • The symbol or name that represents the company. • Something a company makes and a customer can buy. • ...

WHO AM I? CUSTOMER SERVICE 2020-04-23

WHO AM I? CUSTOMER SERVICE crossword puzzle
Across
  1. This person is the most popular person at work
  2. I served in the Navy, who am I?
  3. I have a license in Cosmetology
  4. I was a life guard, who am I?
  5. This person accidentally stole a race horse in High School
  6. I performed in Viva El Paso
  7. I bartended before working for SWA
  8. I was FITFAM famous in 2018, who am I?
  9. Who was in Marching Band in High School?
  10. This person helped Ben Affleck at the ticket counter, who is it?
  11. I sit on the board for Ronald McDonald
  12. This beautiful, gorgeous person loves Louis Vuitton Handbags
  13. I wore braces when I started working here, who am I?
Down
  1. This person was a rocker w/ long hair, parachute pants, and converse
  2. All State Flutist and Bassoonist in High School
  3. I was in banking before the airlines, who am I?
  4. I started my Career at America West Airlines
  5. This person has a daughter who is a Junior in Highschool
  6. I dumped the lavs on Airforce II
  7. Biker Babe, mud wrestler, a little wild, a little shy
  8. I am a professional dart player. Who am I?
  9. This person was a "Coors Girl". Who are they?
  10. If this person could wear flip-flops 24/7 they would
  11. I speak Chinese and Thai

24 Clues: I speak Chinese and Thai • I performed in Viva El Paso • I was a life guard, who am I? • I served in the Navy, who am I? • I have a license in Cosmetology • I dumped the lavs on Airforce II • I bartended before working for SWA • I was FITFAM famous in 2018, who am I? • I sit on the board for Ronald McDonald • Who was in Marching Band in High School? • ...

Call Center Customer Service week 2018-09-17

Call Center Customer Service week crossword puzzle
Across
  1. Users can change their pager status via phone by using this.
  2. Amcom changed their name to this.
  3. The South Waterfront building that brings together OHSU, OSU and PSU.
  4. OHSU President Danny __________
  5. The best department at OHSU.
  6. To get onto the code line after it is answered you must do this.
  7. The software used to populate the Plasma screen tattle board.
  8. OHSU Call Center knowledge repository.
  9. The code for a person with a weapon
  10. ITG division you are part of.
  11. The Department that handles Advice and Referral calls at OHSU.
  12. The code for a threatening or combative person.
Down
  1. The on-call call center supervisor can be found under this acronym
  2. This grey device is used to send pages if SmartConsole is down.
  3. Only the ICU's, ER and ____ can call an Urgent Airway Assistance
  4. Wireless communication system used in the hospital in conjuncture with nurse call.
  5. Headset brand for the operators.
  6. System used for timekeeping.
  7. OHSU CIO Bridget ______
  8. The first two words in the proper operator greeting.
  9. The new phones system.
  10. Telecom Manager Janice _____
  11. Agent Call out procedure group paging number.
  12. System used to make punch inout changes.

24 Clues: The new phones system. • OHSU CIO Bridget ______ • System used for timekeeping. • The best department at OHSU. • Telecom Manager Janice _____ • ITG division you are part of. • OHSU President Danny __________ • Headset brand for the operators. • Amcom changed their name to this. • The code for a person with a weapon • OHSU Call Center knowledge repository. • ...

The ABCs of customer service 2025-01-30

The ABCs of customer service crossword puzzle
Across
  1. your organization about policies/procedures
  2. contact with customers. Don't wait to be approached
  3. customers through any complicated process
  4. patrons outstanding service
  5. body language that says, "I'm here to help"
  6. co-workers
  7. people fairly
  8. what's important. Patrons come before internal processes
  9. answers if you don't have them
  10. say, "that's not my job."
  11. your own. Don't pass the buck.
  12. appropriately for work
Down
  1. at work on time, prepared, with a smile
  2. with patrons, show understanding
  3. as much as possible about the library and its products/services
  4. your personal problems at the door
  5. your reasoning and offer alternatives
  6. quickly and efficiently to customers
  7. in the library and the services
  8. that your customers are satisfied
  9. an attitude of service
  10. in on how you can help by listening more and talking less
  11. your manners
  12. and yell back never!
  13. clearly and professionally

25 Clues: co-workers • your manners • people fairly • and yell back never! • an attitude of service • appropriately for work • say, "that's not my job." • clearly and professionally • patrons outstanding service • answers if you don't have them • your own. Don't pass the buck. • in the library and the services • with patrons, show understanding • that your customers are satisfied • ...

CPS 2024 Customer Service Week 2024-10-09

CPS 2024 Customer Service Week crossword puzzle
Across
  1. The Formal Name For Card Connect
  2. The Number Of Sides Of An Octagon
  3. Cookie Monster's Favorite Snack
  4. This Type Of Nut Is A Member Of The Cashew Family
  5. The Name Of The Only Female Smurf In Smurf Village
  6. A Famous Deer From A 1942 Animated Drama Film
  7. Sticks To Everything
  8. This Famous Ship Sank In 1912
  9. A Breezy Car
Down
  1. Louisiana Has These Instead Of Counties
  2. Dehydrated Grapes
  3. The Seven Dwarfs Lived In This
  4. The Name Of Dorothy's Dog
  5. Invented The iPhone
  6. Used For Transaction Research And Disputes
  7. The Name Of The Pig From The Movie Toy Story
  8. This Type Of Cat Appeared In Alice In Wonderland
  9. Number Of Eggs In A Dozen
  10. What A Woodchuck Chucks
  11. The Capital And Largest City Of Both England And The United Kingdom

20 Clues: A Breezy Car • Dehydrated Grapes • Invented The iPhone • Sticks To Everything • What A Woodchuck Chucks • The Name Of Dorothy's Dog • Number Of Eggs In A Dozen • This Famous Ship Sank In 1912 • The Seven Dwarfs Lived In This • Cookie Monster's Favorite Snack • The Formal Name For Card Connect • The Number Of Sides Of An Octagon • Louisiana Has These Instead Of Counties • ...

CLEANING, SANITIZING AND CUSTOMER SERVICE 2022-11-22

CLEANING, SANITIZING AND CUSTOMER SERVICE crossword puzzle
Across
  1. We are highly regarded and appreciated
  2. At the embassy who are our customers
  3. Needed before you start cleaning or
  4. Be this way when receiving other
  5. To be immediately reported
  6. This removes clutter, dust, and crumbs
  7. Chemicals taken out of there original
  8. Be your brother's ------
  9. To destroy germs on contact
  10. This reduces pathogens to safe levels
  11. Beware of this when speaking to
  12. Used to remove mineral buildup
Down
  1. Offer the best of this to all customers
  2. Be the ------ you want to see
  3. Working with a spirit of collaboration &
  4. Always lend this kind of hand to
  5. Work this way with your peers
  6. Chemical not to be mixed with others
  7. The act of giving hope and support to
  8. opinion
  9. Greet every customer with this
  10. Always do this to set an example
  11. should be --------
  12. How we do this says who we are
  13. A brand name of a cleaner, sanitizer &

25 Clues: opinion • should be -------- • Be your brother's ------ • To be immediately reported • To destroy germs on contact • Be the ------ you want to see • Work this way with your peers • Greet every customer with this • How we do this says who we are • Used to remove mineral buildup • Beware of this when speaking to • Always lend this kind of hand to • Be this way when receiving other • ...

Customer Service Chapter 1 Vocabulary 2023-01-06

Customer Service Chapter 1 Vocabulary crossword puzzle
Across
  1. this type of shopper spends time searching for the best deal on the item she is looking to purchase
  2. stores that combine a supermarket and a department store, resulting in a gigantic retail facility that carries an enormous range of products, from apparel to groceries to automotive supplies, all under one roof
  3. This type of store offers an assortment of brand-name merchandise at a significant discount off the manufacturer's price, called off-price merchandise
  4. clubs who sell products in bulk directly to consumers
  5. this type of retailer offers brand-name merchandise at a discount; the merchandise typically consists of excess inventory, closeouts, and irregulars
  6. These retailers are types of stores that offer a broad variety of merchandise, limited service, and low prices
  7. the method by which customers acquire goods and services
  8. stores that sell a wide variety of goods including food, alcohol, and medicine
  9. produces the product
  10. A company that operates multiple stores under common ownership, and usually has centralized decision-making
  11. a physical storefront and face-to-face customer experience
  12. The type of customer who wants to be the first to purchase and own the latest merchandise
  13. the way in which a good or service passes through multiple businesses until it reaches the end consumer
  14. buys large quantities of products directly from the manufacturer, breaks them into smaller units; sells the smaller units to retailers
  15. Selling that uses salespeople to contact customers directly in a convenient location, often at a customer's home
  16. The type of buyer who makes quick purchase decisions
Down
  1. a retailing channel, with the focus on creating a seamless consumer experience through any and all shopping channels
  2. Buying and selling through the Internet via an electronic device
  3. Off price stores that are owned by the manufacturer or retailer
  4. Type of store that offers good service and a broad variety and assortment of products of mid-to-high quality
  5. Type of stores that aim to provide their customers a convenient shopping experience
  6. This customer usually waits to see what the latest trends will be, and is reluctant to try new products until friends have done so and reported on them
  7. Receives, stores, displays, and presents the products to customers
  8. stores that focus on just a few items with a high level of customer service
  9. This type of shopper shops for fun, and therefore does not always make a purchase
  10. a retail channel with customer transactions possible through multiple connected channels
  11. The license granted to another party to market a company's goods or services in a particular territory
  12. a type of establishment, typically, a single store or a small, regional chain

28 Clues: produces the product • The type of buyer who makes quick purchase decisions • clubs who sell products in bulk directly to consumers • the method by which customers acquire goods and services • a physical storefront and face-to-face customer experience • Off price stores that are owned by the manufacturer or retailer • ...

CEM 2018-03-28

CEM crossword puzzle
Across
  1. card, issued by a financial company giving the holder an option to borrow funds.
  2. Banking, refer to use smartphone device to perform banking navigation.
  3. send, easy way to send money internationally.
  4. business or establishment of a broker.
  5. send and receive money.
  6. Notification for customer threw online.
  7. person credit score calculated with software from Fair Isaac Corporation.
Down
  1. equity, real property value.
  2. plan, permission to do transaction out of territory.
  3. experience, It is product of an interaction between an organization and a customer.
  4. Icon to show customer appreciation.
  5. service to help customer to avoid future overdraft.
  6. Rules made by a government in order to control the way something is done.
  7. Phases that show customer that you care.

14 Clues: send and receive money. • equity, real property value. • Icon to show customer appreciation. • business or establishment of a broker. • Notification for customer threw online. • Phases that show customer that you care. • send, easy way to send money internationally. • service to help customer to avoid future overdraft. • ...

Acronym Busters 2022-09-06

Acronym Busters crossword puzzle
Across
  1. OTN - _______ Transport Network
  2. MDR - _______ Drive
  3. CLNE - _______ Located Network Equipment
  4. VoF - Voice Over _____
  5. TLA - Three Letter _______
  6. EBIT - Earnings Before _______ and Taxation
  7. URL - Uniform Resource _______
  8. LTE - Long Term _______
  9. GUI - _______ User Interface
  10. ETF - Early Termination ___
  11. WAN - Wide Area _______
Down
  1. UFB - _______ Fast Broadband
  2. SIP - Session Initiation _______
  3. POTS - Plain ___ Telephone Service
  4. CDR - ____ Detail Record
  5. VLAN - Virtual Local ____ Network
  6. ONT - Optical Network ________
  7. eNPS - Employer Net _______ Score
  8. BRA - Basic Rate _______
  9. ICMS - Integrated Customer ________ System
  10. COE - Common _______ Environment
  11. ADSL - Asymmetric Digital _______ Line
  12. MVNO - Mobile _______ Network Operator
  13. VPN - _______ Private Network
  14. VoIP - Voice Over Internet _______
  15. HA - _______ Availability

26 Clues: MDR - _______ Drive • VoF - Voice Over _____ • LTE - Long Term _______ • WAN - Wide Area _______ • CDR - ____ Detail Record • BRA - Basic Rate _______ • HA - _______ Availability • TLA - Three Letter _______ • ETF - Early Termination ___ • UFB - _______ Fast Broadband • GUI - _______ User Interface • VPN - _______ Private Network • ONT - Optical Network ________ • ...

Marketing Vocab 2015-11-21

Marketing Vocab crossword puzzle
Across
  1. An organisation's portion of the total industry sales in a specific market
  2. retail store competing on the basis of low prices and offering limited customer service
  3. Marketing element referring to what goods, services, or ideas a business will offer its customers
  4. The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
  5. A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
  6. Marketing element referring to selection of the Various types of communications that marketers use to inform, persuade, or remind customers of their products
  7. Marketing element focusing on considerations in getting a selected product in the right place at the right time
  8. The rivalry between two or more businesses to attract scarce customer dollars
  9. store
  10. A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
  11. The message channel used by a seller to promote a good, service, or idea, e.g., radio, television, newspaper, magazines
Down
  1. The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
  2. the amount of money a business plans to spend on promoting its goods and services during a certain period of time
  3. Goals a company hopes to accomplish through its pricing strategies
  4. The combination of the four elements of marketing-product, place, promotion, and price
  5. An organizational function and a set of processes for creating, communicating , and delivering value to customers and for managing customer relations in ways that benefit the organization
  6. A marketing function that involves determining and adjusting prices to maximize return and meet customers' perceptions of value

17 Clues: store • Goals a company hopes to accomplish through its pricing strategies • An organisation's portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing-product, place, promotion, and price • ...

GPL Crossword 2014-10-09

GPL Crossword crossword puzzle
Across
  1. Customer is eligible to reapply in 24 hours or 3 bank business days
  2. 3 banking business days, $30 fee, Account Service contacts
  3. cci adv “ I am in the process of filing for bankruptcy”
  4. Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
  5. The loan is approved and waiting on the customer to sign
  6. California customers are not eligible for these type of payments
  7. Date of Birth or ______________
  8. cci adv “I need to make pymnt arrangements” acct is pastdue
  9. customer is need of changing Employer information
  10. verification document(s) has been received
  11. Application isnt finished
  12. customer is need of changing Employer information
  13. Customer must make arrangements by 5:00p ET, one business day prior to due date
  14. "Thank you for calling Great Plains Lending"
  15. cci adv “I have not received my funds”
Down
  1. customer unable to reset password
  2. cx has expressed concern wrong information is being reported to credit bureaus
  3. Application can be edited by the customer
  4. loan is unsecured and is paid back in equal payments at fixed intervals
  5. cci adv “ Did you receive my documents?”
  6. customer reapplying for a new loan and there is a balance still owed on previous loan
  7. Social Security Card, Drivers License, Bank Statement, Proof of Income
  8. Process of removing the bad bank flag to allow deposit/withdraw from customers account
  9. Agent is required to advise customer “can negatively effect future loans with GPL”
  10. Customer pays the total balance
  11. Customer does not have an outstanding balance
  12. Pre funding, account holder has not received first loan

27 Clues: Application isnt finished • Date of Birth or ______________ • Customer pays the total balance • customer unable to reset password • cci adv “I have not received my funds” • cci adv “ Did you receive my documents?” • Application can be edited by the customer • verification document(s) has been received • "Thank you for calling Great Plains Lending" • ...

Mailings/File Processing 2018-12-31

Mailings/File Processing crossword puzzle
Across
  1. Postal Customer Council
  2. Technical Project Manager
  3. Epiq Class Action
  4. Department specializing in creation of mailings
  5. Depletion of financial resources
  6. Health Insurance Portability and Accountability Act
  7. Form of specialized postage
  8. A process that combines mailing data
  9. A company specializing in Class Actions
  10. A mailing involving a break in a promise
  11. united States Postal Service
Down
  1. Project Manager
  2. Mailings group dedicated to the customer
  3. A process used for commercial postage discounts
  4. A legal proceeding involving a group
  5. A department specializing in the processing of files
  6. A action at Law
  7. A department responsible for management of data
  8. Services A department responsible for customer notifications
  9. A department responsible for the creation of proofs

20 Clues: Project Manager • A action at Law • Epiq Class Action • Postal Customer Council • Technical Project Manager • Form of specialized postage • united States Postal Service • Depletion of financial resources • A legal proceeding involving a group • A process that combines mailing data • A company specializing in Class Actions • Mailings group dedicated to the customer • ...

Coach To Lead 2013-08-13

Coach To Lead crossword puzzle
Across
  1. The most Basic Customer Requirements
  2. Essential during monitoring
  3. Human Needs
  4. Analyzing Service Quality
  5. 80-20 Rule
  6. To win at all Costs
  7. Avioding Conflict
  8. The second stage in the Tuckman's Model
  9. Type of goals Team Leads should set
  10. The activity that should be done every month
  11. Ideal coaching module
Down
  1. Type of Language we should use
  2. The activity that should be done atleast once a year
  3. The Unexpected Customer Requirements
  4. One of the primary duty's of a Team Lead
  5. The ideal model for Team Development
  6. Jan Carlzon developed this in 1984
  7. Developed Ability & Willingness Matrix
  8. The end user
  9. The key aspect of floor walking
  10. You work here
  11. A Team Lead does this

22 Clues: 80-20 Rule • Human Needs • The end user • You work here • Avioding Conflict • To win at all Costs • Ideal coaching module • A Team Lead does this • Analyzing Service Quality • Essential during monitoring • Type of Language we should use • The key aspect of floor walking • Jan Carlzon developed this in 1984 • Type of goals Team Leads should set • The most Basic Customer Requirements • ...

Many Hands. One Heart. Service Excellence. 2018-07-17

Many Hands. One Heart. Service Excellence. crossword puzzle
Across
  1. We are all members of _____ team.
  2. The number of E's in Diakon's model of how to provide excellent customer service.
  3. Our residents, their families, visitors and our coworkers are all our _____________.
  4. "You're welcome." and "It was my pleasure." are both good examples of an ___________ kindness. (The 6th E)
  5. When we drill down to the foundation of a need or problem to discover how to meet or address the need of a customer, we are said to be __________________ needs. (The 5th E)
  6. Try to remember not to say "No ___________" after you have helped someone.
  7. This word means the ability to understand and share the feelings of another.
  8. Teamwork, continual learning and innovation enhance the ___________ of service.
  9. Ravenwood is celebrating ______ years of service this year.
Down
  1. We should be finding out what residents want so we can provide person __________ care.
  2. Good ___________________ is one of the key skills needed to explore the needs of others.
  3. Are you wearing your ear-to-ear __________ today? (The 2nd E)
  4. ___________ is celebrating 150 years of service this year.
  5. Diakon's mission is about showing love to your neighbor through acts of __________.
  6. It often takes more than one person, it takes _______________ to meet the needs of our customers.
  7. Diakon's ___________ are: Respect, Stewardship, Service and Quality.
  8. Our motto is "Many Hands. One ________."

17 Clues: We are all members of _____ team. • Our motto is "Many Hands. One ________." • ___________ is celebrating 150 years of service this year. • Ravenwood is celebrating ______ years of service this year. • Are you wearing your ear-to-ear __________ today? (The 2nd E) • Diakon's ___________ are: Respect, Stewardship, Service and Quality. • ...

Crossword Puzzle. For the answers with more than one word, spaces are excluded. 2018-02-28

Crossword Puzzle. For the answers with more than one word, spaces are excluded. crossword puzzle
Across
  1. It is the set of actual and potential buyers of a product or service.
  2. If the product’s performance falls short of expectations, the customer is ___________.
  3. _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
  4. _________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
  5. The set of marketing tools the firm uses to implement its marketing strategy.
  6. Human wants that are backed by buying power.
  7. Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
  8. We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  9. . It is the act of obtaining a desired object from someone by offering something in return.
Down
  1. If performance matches expectations, the customer is ___________
  2. Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.
  3. Customer ________________________ is perhaps the most important concept of modern marketing.
  4. Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
  5. Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
  6. Marketing ___________ It builds customer relationships by transforming the marketing strategy into action.
  7. is the portion of the customer’s purchasing that a company gets in its product categories.
  8. States of felt deprivation
  9. Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
  10. _________ Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements.
  11. Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.

20 Clues: States of felt deprivation • Human wants that are backed by buying power. • It is the set of actual and potential buyers of a product or service. • If performance matches expectations, the customer is ___________ • The set of marketing tools the firm uses to implement its marketing strategy. • ...

DNR Training 2022-08-25

DNR Training crossword puzzle
Across
  1. Fullfilled by amazon
  2. Item Item never received by cx and was a delivery issue
  3. Abuse Risk Mining
  4. is a refund provided by customer after return date and amazon has already charge the customer
  5. When customers take advantage of policies
  6. Merchant Fullfillment Network
  7. Money the customer gets back for a service not provided as showed
  8. Abuse Risk Investigations
Down
  1. A partial refund is issued when customers report order problems that don’t affect item performance. Customers usually keep the item if they accept the discount
  2. Delivered not Received
  3. Warehouse Deals
  4. The trainer
  5. Buyer Abuse Operations
  6. Aamazon FUllfillment Network
  7. Customer return a different item

15 Clues: The trainer • Warehouse Deals • Abuse Risk Mining • Fullfilled by amazon • Delivered not Received • Buyer Abuse Operations • Abuse Risk Investigations • Aamazon FUllfillment Network • Merchant Fullfillment Network • Customer return a different item • When customers take advantage of policies • Item Item never received by cx and was a delivery issue • ...

Chapter 1 Building a Foundation 2012-10-14

Chapter 1 Building a Foundation crossword puzzle
Across
  1. Who determines the success or failure of a business
  2. 3% of customers took their business elsewhere because they ______
  3. Genuine, honest, facts, safe products, trustworthy salespeople
  4. guidelines What affects your customer interactions
  5. Must provide customers with a pleasant, _____ greeting
  6. Most successful businesses ______ customer comments
Down
  1. Provide customers with an ____for any delay
  2. First step toward working with a challenging customer
  3. The formula ______ customer value
  4. services You are the giver and receiver of _______
  5. What internal contracts must be
  6. individually treated customers, empathetic salespeople, problems viewed as opportunities
  7. Could take over a _____ positive customer service encounters to overcome one negative one

13 Clues: What internal contracts must be • The formula ______ customer value • Provide customers with an ____for any delay • services You are the giver and receiver of _______ • guidelines What affects your customer interactions • Who determines the success or failure of a business • Most successful businesses ______ customer comments • ...

Chapter 1 Building a Foundation 2012-10-14

Chapter 1 Building a Foundation crossword puzzle
Across
  1. Must provide customers with a pleasant, _______ greeting
  2. Individually treated customers, empathetic salespeople, problems viewed as opportunities
  3. What affects your customer interactions
  4. Most successful businesses _______ customer comments
  5. Provide customers with an ______ for any delay
  6. You are the giver and receiver of _________
  7. 3% of customers took their business elsewhere because they _______
Down
  1. The formula _______ Customer Value
  2. Genuine, honest, facts, safe products, trustworthy salespeople
  3. Who determines the success or failure of a business
  4. First step toward working with a challenging customer
  5. What internal contracts must be
  6. Could take over a _____ positive customer service encounters to overcome one negative one

13 Clues: What internal contracts must be • The formula _______ Customer Value • What affects your customer interactions • You are the giver and receiver of _________ • Provide customers with an ______ for any delay • Who determines the success or failure of a business • Most successful businesses _______ customer comments • First step toward working with a challenging customer • ...

Marketing Phrases 2015-10-05

Marketing Phrases crossword puzzle
Across
  1. A name, phrase, design or symbol that identifies a companies goods or services
  2. Refers to the point of sale
  3. Process by which individuals select, organize an interpret information
  4. Internal standards that customers used to judge the quality of a service experience
  5. A group of prospective customers who share common characteristics, consumption patterns
  6. Physical objects or devices that provide benefits for customers
  7. The purchase and use of a good or service
  8. A customer commitment to continue patronizing a specific firm over a period of time
  9. Refers to the value that is put for a product
  10. A paid form of non personal communication to inform, educate or persuade a target audience
  11. The activity or business of selling products or services
Down
  1. A person's favourable or unfavourable feelings and actions toward an object or idea
  2. Buying selling and other marketing processes supported by the internet
  3. The activities of a company associated with buying and selling a product or service
  4. Raising customer awareness of a product of band, generating sales, and creating brand loyalty
  5. An activity or condition of striving to gain or win something by defeating or establishing superiority over others
  6. A short-term emotional reaction to a specific service performance
  7. establishing a distinctive place in the minds of customers
  8. The core output produced by a firm
  9. An economic activity offered by one party or another

20 Clues: Refers to the point of sale • The core output produced by a firm • The purchase and use of a good or service • Refers to the value that is put for a product • An economic activity offered by one party or another • The activity or business of selling products or services • establishing a distinctive place in the minds of customers • ...

Jasons Vocab crossword 2017-01-11

Jasons Vocab crossword crossword puzzle
Across
  1. Profit Organization is a organization that uses its surplus revenues to further achieve its purpose or mission, rather than distributing its surplus income to the organization's shareholders or equivalents as profit or dividends.
  2. deposit an amount of money with a broker as security for an account or transaction.
  3. a person or organization that provides funds for a project or activity carried out by another, in particular.
  4. Department can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the sales division and is partnered with marketing in a reciprocating relationship within the world of business.
  5. work from home, making use of the Internet, e-mail, and the telephone.
  6. refers to the investigative activities a business conducts to improve existing products and procedures or to lead to the development of new products and procedures.
  7. voluntarily leave a job or other position.
  8. the action or process of keeping financial accounts.
  9. the value of the shares issued by a company.
Down
  1. an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
  2. a thing that is borrowed, especially a sum of money that is expected to be paid back with interest
  3. can be defined as the division of a business that is responsible for selling products or providing services, according to Reference.com. It is also known as the "sales division" and is partnered with marketing in a reciprocating relationship within the world of business.
  4. a person's regular occupation, profession, or trade
  5. Service Department the place that deal with Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.
  6. the proffering or giving of something to someone, especially as part of a formal ceremony.
  7. a business or firm owned and run by two or more partners.
  8. a plan of action or policy designed to achieve a major or overall aim.
  9. a record or statement of financial expenditure or receipts relating to a particular period or purpose.
  10. introduce a new product or publication to the public for the first time.
  11. all the people employed by a particular organization.

20 Clues: voluntarily leave a job or other position. • the value of the shares issued by a company. • a person's regular occupation, profession, or trade • the action or process of keeping financial accounts. • all the people employed by a particular organization. • a business or firm owned and run by two or more partners. • ...

HT 1 Crossword 2025-10-16

HT 1 Crossword crossword puzzle
Across
  1. A product that meets or exceeds customer expectations.
  2. A method of production where products are made to meet the exact requirements of the customer.
  3. Focusing on continuously improving production in a series of small steps.
  4. The person who uses the product or service.
  5. The output of a worker in a particular period of time.
  6. A method of production where items move continuously from one stage to the next.
  7. The process of turning inputs into finished products.
  8. Stock is only ordered, and products only made to meet customer orders.
  9. An approach to quality where workers treat each other as customers and everyone aims for zero defects
Down
  1. The person who buys the product or service.
  2. Checking the standard of a product at the end of the production process.
  3. Spare inventory kept to fulfil additional demand or to protect against late deliveries.
  4. Checking the quality of a product throughout the production process.
  5. The entire network of companies, people, and activities involved in creating and delivering a product from its origin to the customer.
  6. Maximising output with the minimum amount of input.
  7. A desirable but not essential item.
  8. When employees focus on a limited number of tasks and become expert at them.
  9. Involves selecting suppliers and establishing payment terms.
  10. An approach to production that focuses on minimising waste
  11. Moving materials and finished products so that they get to the right place at the right time.
  12. A measure of the number of goods or services that are sold.
  13. Something we must have to survive.

22 Clues: Something we must have to survive. • A desirable but not essential item. • The person who buys the product or service. • The person who uses the product or service. • Maximising output with the minimum amount of input. • The process of turning inputs into finished products. • A product that meets or exceeds customer expectations. • ...

Quality Kingdom 2017-10-02

Quality Kingdom crossword puzzle
Across
  1. Abbreviation for a work instruction that is maintained in a secure location and has an approval process and revision history
  2. A type of action to address a nonconformity or customer complaint
  3. Number of NCI Quality Objectives
  4. Information or service we are contractually obligated to provide to our external customer; usually associated with a deadline
  5. Website where the NCI quality policy, quality objectives, and quality procedures are posted
  6. Term for another person or department that relies on the output of your work to do their job (2 words)
  7. AdvanceMed's primary external customer
Down
  1. As a ZPIC, UPIC, and CERT contractor, AdvanceMed is required to be ISO-_________
  2. Adjective for a product or service that does not meet one or more customer requirements
  3. NCI is committed to ensuring customer satisfaction and to meeting all ____________ contained in our contracts
  4. An assessment of the work we do against a standard
  5. Type of audit required to obtain or maintain ISO certification
  6. Abbreviation for the system we use to log corrective actions, preventive actions, and process improvements
  7. Term for a performance requirement, usually numeric

14 Clues: Number of NCI Quality Objectives • AdvanceMed's primary external customer • An assessment of the work we do against a standard • Term for a performance requirement, usually numeric • Type of audit required to obtain or maintain ISO certification • A type of action to address a nonconformity or customer complaint • ...

Vocabulary Study Guide - 6th 2020-09-09

Vocabulary Study Guide - 6th crossword puzzle
Across
  1. A contest between two or more businesses to win a customer's business and loyalty.
  2. A business owned by two or more people.
  3. A contract between a parent company and a franchisee to use the name and sell the goods or services of the parent company. Examples include fast food restaurants (Chick-fil-A) and gyms (Planet Fitness).
  4. recognition The process in identifying new ways of meeting the “needs” or “wants” of customers.
  5. A “good” or “service” that a customer MUST have in order to survive.
  6. Tasks that business perform or provide for consumers, such as haircuts or car washes.
Down
  1. A business that is considered a separate entity from the owners. The owners are called stockholders.
  2. proprietorship A business owned by only one person.
  3. A firm that sells “products” or “services” to customers to meet a “want” or “need”.
  4. A product or service that a customer DESIRES but is not necessary to survive.
  5. Money that remains after a business has paid for the “expenses” or “costs” of running the business.
  6. type The legal structure of a business. Common business types are “Sole Proprietorship”, “Partnership”, “Franchise”, and “Corporation”.
  7. A person or firm who “wants” or “needs” a “good” or “service”. Many times, the customer will also be the “consumer”.
  8. Items that business sell that can be measured by quantity. The items can be both physical, such as computers, or digital, such as software.

14 Clues: A business owned by two or more people. • proprietorship A business owned by only one person. • A “good” or “service” that a customer MUST have in order to survive. • A product or service that a customer DESIRES but is not necessary to survive. • A contest between two or more businesses to win a customer's business and loyalty. • ...

Operations Management 2025-10-16

Operations Management crossword puzzle
Across
  1. Focusing on continuously improving production in a series of small steps.
  2. Checking the standard of a product at the end of the production process.
  3. The person who uses the product or service.
  4. The output of a worker in a particular period of time.
  5. A measure of the number of goods or services that are sold.
  6. A method of production where products are made to meet the exact requirements of the customer.
  7. Maximising output with the minimum amount of input.
  8. The person who buys the product or service.
  9. a desirable but not essential item.
  10. A product that meets or exceeds customer expectations.
  11. When employees focus on a limited number of tasks and become expert at them.
  12. Moving materials and finished products so that they get to the right place at the right time.
  13. Spare inventory kept to fulfil additional demand or to protect against late deliveries.
Down
  1. Stock is only ordered, and products only made to meet customer orders.
  2. Checking the quality of a product throughout the production process.
  3. Something we must have to survive.
  4. An approach to quality where workers treat each other as customers and everyone aims for zero defects
  5. Involves selecting suppliers and establishing payment terms.
  6. The entire network of companies, people, and activities involved in creating and delivering a product from its origin to the customer.
  7. The process of turning inputs into finished products.
  8. A method of production where items move continuously from one stage to the next.
  9. production An approach to production that focuses on minimising waste

22 Clues: Something we must have to survive. • a desirable but not essential item. • The person who uses the product or service. • The person who buys the product or service. • Maximising output with the minimum amount of input. • The process of turning inputs into finished products. • The output of a worker in a particular period of time. • ...

recognize with gratitude; be grateful for 2020-04-08

recognize with gratitude; be grateful for crossword puzzle
Across
  1. hear with intention
  2. someone who pays for goods and services
  3. a facial expression characterized by turning up the corners of the mouth, usually shows pleasure or amusement
  4. hub/ to add autopay a customer log into
  5. a caller is upset, stay
  6. of service or assistance
  7. the opportunity to pay a bill late without having services shut off is an
  8. information
  9. the first known use of a ______ was in 1885
Down
  1. customers that put their services on vacation over the summer are called
  2. / work done by one person or group to benefit another
  3. you _____ when speaking to customers
  4. / a form used when making a request
  5. when a customer's service is not working we submit a _______ ticket
  6. recognize with gratitude; be grateful for

15 Clues: information • hear with intention • a caller is upset, stay • of service or assistance • / a form used when making a request • you _____ when speaking to customers • someone who pays for goods and services • hub/ to add autopay a customer log into • recognize with gratitude; be grateful for • the first known use of a ______ was in 1885 • ...

TRUST GAMES 2023-09-07

TRUST GAMES crossword puzzle
Across
  1. customer
  2. kunci
  3. hasil
  4. ke-atas
  5. cobaan
  6. tidak percaya
  7. bersama kita bisa
  8. kejar
Down
  1. not quite enough - answer
  2. raihan
  3. per-bunga-an
  4. sesuai keadaan
  5. kinerja
  6. tidak di cukur
  7. office
  8. dwi
  9. dateline
  10. fatal error
  11. perilaku-sikap

19 Clues: dwi • kunci • hasil • kejar • raihan • cobaan • office • kinerja • ke-atas • customer • dateline • fatal error • per-bunga-an • tidak percaya • sesuai keadaan • tidak di cukur • perilaku-sikap • bersama kita bisa • not quite enough - answer

Legacy TWC Phone and Spectrum Voice Features Crossword 2018-03-26

Legacy TWC Phone and Spectrum Voice Features Crossword crossword puzzle
Across
  1. This feature assigns a unique incoming call ring pattern for up to 32 telephone numbers.
  2. ______________ 911 allows customers to feel secure knowing that their home address is automatically sent to their local dispatch center when they call 911.
  3. _______ Way Calling allows customers to talk to two other people at the same time.
  4. Block __________ Calls where the party calling the customer wants to place a call at the customer's expense.
  5. Automatically redials the last number that called the phone number or provides the most recent number that dialed the customer.
  6. A customer's existing phone number that they carried over to Spectrum from their previous phone service provider.
  7. Forward calls When ___________ sends all incoming calls to an alternate number if the line is busy.
  8. Service that allows customers to make unlimited local and long distance calls to anywhere in the US, Canada, Mexico, Puerto Rico, The UK, China, Hong Kong, India, Norway, The European Union, and many other US territories for one low monthly fee.
  9. A new phone number given to a customer by Spectrum.
  10. Call ___________ is activated with *72 and allows a customer to send incoming calls to an alternate number. Deactivated with *73.
  11. Enables customers to make calls without identifying their phone number on the recipient's caller ID. Activated with *67.
  12. ______________ Selected Calls allows selected callers and limits incoming calls. In other words- the customer won't get calls from any numbers not on their "list."
  13. Spectrum Voice product that is only sold in California, Minnesota, New York, and South Carolina. It includes unlimited local calling, defined by the local calling area for the market.
  14. Allows a customer to see who is calling before they answer the phone.
  15. Forward calls When ___ Answer sends all incoming calls to an alternate number if the customer does not pick up the phone.
  16. Block ____________ calls to 900 or 976 numbers to prevent unwanted charges.
  17. ___________________ Ring allows users to specify additional phone numbers to ring at the same time when an incoming call is received on their home phone. The first person to pick up gets the call!
  18. ___________Dialing will keep calling a busy number until the call goes through.
Down
  1. Caller ID ____________ is activated by *82 and enables a customer to unblock their number when making calls.
  2. Forward _________ Calls allows a customer to forward calls from specific phone numbers to an alternate number.
  3. Allows a customer to turn off all incoming calls and directs them to voicemail without ringing the home phone.
  4. Block ____________ Calls prevents outgoing calls to overseas destinations that would incur a charge.
  5. This process accomplishes three things: 1)Confirms the customer's acknowledgement to subscribe to specific services. 2) Obtains a Letter of Authorization for all port requests, authorizing the customer's request to switch their local and long distance phone services to Spectrum. 3) Receives a 911 acknowledgement from the customer agreeing that they understand how our 911 service works.
  6. Block __________ Callers allows a customer to block up to 32 phone numbers that they don't want calling them.
  7. ___________ Call Waiting allows a customer to temporarily block the call waiting feature so they will not be disturbed by an incoming call while on the phone.
  8. A free third party service that blocks telemarketers and Robocalls.
  9. Answers your phone calls while you're away or on another call.
  10. Ensures the customer never misses another incoming call when they are already on the phone.
  11. This Legacy TWC phone plan costs an additional $2.95/month, then charges the customer a penny per minute to 40+ overseas landline destinations that aren't already included in TWC Phone Unlimiited.
  12. Set _________ Phone allows you to specify where a call will be forwarded if your modem loses connection.
  13. Anonymous Call __________ allows customers to block unwanted calls from callers who restrict sending their Caller ID information. Activated with *77.
  14. _______________ Voicemail is a feature of VoiceZone (in My Account)that allows a customer to receive notifications, transcripts, and audio of new voicemail messages to up to 5 email addresses.
  15. Residential customers of either the Legacy or SPP phone product can have a maximum of _______ phone lines.
  16. Call Waiting ___ allows customers to see who is calling before they click over to another call.
  17. With Legacy Phone Unlimited State, you can only make unlimited calls within your __________.

35 Clues: A new phone number given to a customer by Spectrum. • Answers your phone calls while you're away or on another call. • A free third party service that blocks telemarketers and Robocalls. • Allows a customer to see who is calling before they answer the phone. • Block ____________ calls to 900 or 976 numbers to prevent unwanted charges. • ...

Legacy TWC Phone and Spectrum Voice Features Crossword 2018-03-26

Legacy TWC Phone and Spectrum Voice Features Crossword crossword puzzle
Across
  1. ______________ Selected Calls allows selected callers and limits incoming calls. In other words- the customer won't get calls from any numbers not on their "list."
  2. Forward calls When ___________ sends all incoming calls to an alternate number if the line is busy.
  3. Allows a customer to see who is calling before they answer the phone.
  4. Block __________ Callers allows a customer to block up to 32 phone numbers that they don't want calling them.
  5. Block ____________ Calls prevents outgoing calls to overseas destinations that would incur a charge.
  6. A free third party service that blocks telemarketers and Robocalls.
  7. Forward calls When ___ Answer sends all incoming calls to an alternate number if the customer does not pick up the phone.
  8. Service that allows customers to make unlimited local and long distance calls to anywhere in the US, Canada, Mexico, Puerto Rico, The UK, China, Hong Kong, India, Norway, The European Union, and many other US territories for one low monthly fee.
  9. A customer's existing phone number that they carried over to Spectrum from their previous phone service provider.
  10. Enables customers to make calls without identifying their phone number on the recipient's caller ID. Activated with *67.
  11. Answers your phone calls while you're away or on another call.
  12. Anonymous Call __________ allows customers to block unwanted calls from callers who restrict sending their Caller ID information. Activated with *77.
  13. Set _________ Phone allows you to specify where a call will be forwarded if your modem loses connection.
  14. Allows a customer to turn off all incoming calls and directs them to voicemail without ringing the home phone.
  15. Spectrum Voice product that is only sold in California, Minnesota, New York, and South Carolina. It includes unlimited local calling, defined by the local calling area for the market.
  16. Forward _________ Calls allows a customer to forward calls from specific phone numbers to an alternate number.
  17. ___________ Call Waiting allows a customer to temporarily block the call waiting feature so they will not be disturbed by an incoming call while on the phone.
  18. ______________ 911 allows customers to feel secure knowing that their home address is automatically sent to their local dispatch center when they call 911.
Down
  1. This Legacy TWC phone plan costs an additional $2.95/month, then charges the customer a penny per minute to 40+ overseas landline destinations that aren't already included in TWC Phone Unlimiited.
  2. Block ____________ calls to 900 or 976 numbers to prevent unwanted charges.
  3. Ensures the customer never misses another incoming call when they are already on the phone.
  4. With Legacy Phone Unlimited State, you can only make unlimited calls within your __________.
  5. This process accomplishes three things: 1)Confirms the customer's acknowledgement to subscribe to specific services. 2) Obtains a Letter of Authorization for all port requests, authorizing the customer's request to switch their local and long distance phone services to Spectrum. 3) Receives a 911 acknowledgement from the customer agreeing that they understand how our 911 service works.
  6. ___________________ Ring allows users to specify additional phone numbers to ring at the same time when an incoming call is received on their home phone. The first person to pick up gets the call!
  7. Automatically redials the last number that called the phone number or provides the most recent number that dialed the customer.
  8. Block __________ Calls where the party calling the customer wants to place a call at the customer's expense.
  9. Call ___________ is activated with *72 and allows a customer to send incoming calls to an alternate number. Deactivated with *73.
  10. Residential customers of either the Legacy or SPP phone product can have a maximum of _______ phone lines.
  11. Caller ID ____________ is activated by *82 and enables a customer to unblock their number when making calls.
  12. This feature assigns a unique incoming call ring pattern for up to 32 telephone numbers.
  13. Call Waiting ___ allows customers to see who is calling before they click over to another call.
  14. _______ Way Calling allows customers to talk to two other people at the same time.
  15. _______________ Voicemail is a feature of VoiceZone (in My Account)that allows a customer to receive notifications, transcripts, and audio of new voicemail messages to up to 5 email addresses.
  16. ___________Dialing will keep calling a busy number until the call goes through.
  17. A new phone number given to a customer by Spectrum.

35 Clues: A new phone number given to a customer by Spectrum. • Answers your phone calls while you're away or on another call. • A free third party service that blocks telemarketers and Robocalls. • Allows a customer to see who is calling before they answer the phone. • Block ____________ calls to 900 or 976 numbers to prevent unwanted charges. • ...

Quality Kingdom 2017-10-02

Quality Kingdom crossword puzzle
Across
  1. Term for a performance requirement, usually numeric (can be internal or external)
  2. Type of audit required to obtain or maintain ISO certification
  3. Information or service we are contractually obligated to provide to our external customer; usually associated with a deadline
  4. Website where the NCI quality policy, quality objectives, and quality procedures are posted
  5. An assessment of the work we do against a standard
  6. AdvanceMed's primary external customer
  7. Adjective for a product or service that does not meet one or more customer requirements
Down
  1. Number of NCI Quality Objectives
  2. A type of action to address a nonconformity or a customer complaint
  3. Abbreviation type of assessment CMS conducts of our performance, by contract
  4. Term for another person or department that relies on the output of your work to do their job (2 words)
  5. Abbreviation for the system we use to log corrective actions, preventive actions, and process improvements
  6. NCI is committed to ensuring customer satisfaction and to meeting all ____________ contained in our contracts
  7. As a ZPIC and UPIC, AdvanceMed is required to be ISO-_________
  8. Abbreviation for a work instruction that is maintained in a secure location and has an approval process and revision history

15 Clues: Number of NCI Quality Objectives • AdvanceMed's primary external customer • An assessment of the work we do against a standard • Type of audit required to obtain or maintain ISO certification • As a ZPIC and UPIC, AdvanceMed is required to be ISO-_________ • A type of action to address a nonconformity or a customer complaint • ...

Customer Buying Signals 2024-09-12

Customer Buying Signals crossword puzzle
Across
  1. providing comfort or certainty to a customer to address their doubts
  2. the final choice a customer makes about whether to buy or not
  3. the final part of the sales process when the deal is completed
  4. the emotion in a customer's voice that can show enthusiasm or hesitation
  5. a concern a customer might hesitate to make a purchase
  6. language non-verbal cues like gestures that indicate customer interest
  7. the characteristics of a product that customers consider when buying
Down
  1. the act of buying a product
  2. the item or service being offered for sale
  3. the exchange of a product for money, marking the completion of a transaction
  4. whether the product is in stock and ready to be bought
  5. the cost a customer has to pay for a product
  6. the level of customer interaction and involvement during a sales conversation
  7. what a customer asks when they want more information about a product
  8. when a customer shows curiosity or attraction to a product

15 Clues: the act of buying a product • the item or service being offered for sale • the cost a customer has to pay for a product • whether the product is in stock and ready to be bought • a concern a customer might hesitate to make a purchase • when a customer shows curiosity or attraction to a product • the final choice a customer makes about whether to buy or not • ...

July - Fun in Customer Service! 2025-07-21

July - Fun in Customer Service! crossword puzzle
Across
  1. / AES Slogan 'You share ____________, we act on it'
  2. / July 7th began the mid-year _____________ period
  3. / Offering the post-call _______________ will help their team win July's Customer Service contest
  4. / Danielle recommends this new hobby on a daily basis to reduce stress levels (self taught of course)
  5. / The administrator for RBC CDW Claims
  6. / Acronym for the Allianz Engagement Survey coming in September!
  7. / Voice of the Associate has an open ________________ box that we encourage all to use for comments and ideas
Down
  1. / ____________ is the newest Supervisor in Customer Service and celebrating 3 years at Allianz this month!
  2. / Baggage Delay allows the purchase of ____________ when a travelers bags are delayed by the airline
  3. / Customer Service was asked to practice using policy ____________ in January in order to prepare for Atlas
  4. / Allianz looks to build _____________ with our customers
  5. / Maximum trip length for RBC Avion Visa Infinite (7304)
  6. / Johvana is the declared __________ Point giveaway champion
  7. / This supervisor has a 'wiener dog' and has yet to offer this tasty morsel during a BBQ.

14 Clues: / The administrator for RBC CDW Claims • / July 7th began the mid-year _____________ period • / AES Slogan 'You share ____________, we act on it' • / Maximum trip length for RBC Avion Visa Infinite (7304) • / Allianz looks to build _____________ with our customers • / Johvana is the declared __________ Point giveaway champion • ...

Services Awareness Week 2022-05-03

Services Awareness Week crossword puzzle
Across
  1. The app on the store PC menu that allows us to input leads.
  2. "I really hate my kitchen but it was remodeled just before I bought my house. Is there any way I can just update the look of it? Maybe change the doors out?" Which Home Service do we offer this customer?
  3. Customer information for a free estimate on one of our home services.
  4. Our flooring installer.
  5. "My kitchen is so old and it's falling apart. I need to replace all my cabinets. And maybe get an island added!" Which Home Service do we offer this customer?
Down
  1. "I want to replace my old patio door and possibly some of my windows as well. How much is the install?" Which Home Service do we offer this customer?
  2. "I want to update my shower and get new flooring in my bathroom." Which Home Service do we offer this customer?
  3. "We offer Tune-Up, Install, Repairs, Maintenance, and replacement on your ______ unit."
  4. a service that requires a deposit from the customer to quote for install or special order products.

9 Clues: Our flooring installer. • The app on the store PC menu that allows us to input leads. • Customer information for a free estimate on one of our home services. • "We offer Tune-Up, Install, Repairs, Maintenance, and replacement on your ______ unit." • a service that requires a deposit from the customer to quote for install or special order products. • ...

Three service P's 2024-11-06

Three service P's crossword puzzle
Across
  1. - Each customer interaction can strengthen or weaken this crucial aspect of a business.
  2. - In the marketing mix, this element refers to employees' interactions that shape customer perceptions.
  3. - Different customer expectations and communication styles based on values and traditions.
  4. - Customer feedback method used by companies to track and improve satisfaction levels.
  5. - Elements like lighting, music, and decor that set the mood and impact the customer’s impression.
Down
  1. - Support provided after a purchase to build customer loyalty and strengthen brand perception.
  2. - All actions that help connect a business with its customers, ensuring smooth transactions and service.
  3. - Efficient systems for this, especially in e-commerce, ensure products reach customers quickly.
  4. evidence - Tangible elements like decor, cleanliness, and staff appearance that influence customer experience.
  5. - Providing employees with this is essential for high-quality, consistent customer service.

10 Clues: - Customer feedback method used by companies to track and improve satisfaction levels. • - Each customer interaction can strengthen or weaken this crucial aspect of a business. • - Different customer expectations and communication styles based on values and traditions. • ...

Three Ps of service 2024-11-06

Three Ps of service crossword puzzle
Across
  1. - Each customer interaction can strengthen or weaken this crucial aspect of a business.
  2. - In the marketing mix, this element refers to employees' interactions that shape customer perceptions.
  3. - Different customer expectations and communication styles based on values and traditions.
  4. - Customer feedback method used by companies to track and improve satisfaction levels.
  5. - Elements like lighting, music, and decor that set the mood and impact the customer’s impression.
Down
  1. - Support provided after a purchase to build customer loyalty and strengthen brand perception.
  2. - All actions that help connect a business with its customers, ensuring smooth transactions and service.
  3. - Efficient systems for this, especially in e-commerce, ensure products reach customers quickly.
  4. evidence - Tangible elements like decor, cleanliness, and staff appearance that influence customer experience.
  5. - Providing employees with this is essential for high-quality, consistent customer service.

10 Clues: - Customer feedback method used by companies to track and improve satisfaction levels. • - Each customer interaction can strengthen or weaken this crucial aspect of a business. • - Different customer expectations and communication styles based on values and traditions. • ...

Service Desk Customer Service Appreciation Week 2022 2022-10-05

Service Desk Customer Service Appreciation Week 2022 crossword puzzle
Across
  1. multi factor authentication
  2. original support ticket out of which multiple child tickets can be created
  3. system used to check scheduled breaks and lunches
  4. cloud based storage and file protection
  5. ticketing system
  6. set target response and resolution time
  7. organized online repository of information
  8. addressing a customer's needs on the first call
  9. Break/Fix issue
Down
  1. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset
  2. the imparting or exchanging of information or news
  3. a type of conversational AI that enables automation or self service
  4. single point of contact between a company and its customers, users and business partners
  5. the ability to understand and share the feelings of another
  6. process of monitoring and maintaining a predetermined customer support standard
  7. customers independently accessing information and resolving issues on their own
  8. I want or need

17 Clues: I want or need • Break/Fix issue • ticketing system • multi factor authentication • cloud based storage and file protection • set target response and resolution time • organized online repository of information • addressing a customer's needs on the first call • system used to check scheduled breaks and lunches • the imparting or exchanging of information or news • ...

Front End Recognition Crossword Puzzle 2024-01-16

Front End Recognition Crossword Puzzle crossword puzzle
Across
  1. Basic procedure of customer service at HD
  2. When the wrong label is scanned incorrectly on a product
  3. Product that is bought online and sent directly to the store
  4. Where the credit cards are entered to make a purchase
  5. How likely a customer is to shop in our store again
  6. Customers scanning their own products
  7. Program for customers to earn rewards as well as track their purchases
  8. product that is purchased through the app and can be picked up at the service desk within 2 hours
  9. When product is damaged and we can get credit back for it as a store
Down
  1. Associates who are certified to help out when lines begin to form
  2. 10% off given to veterans and active military
  3. Where the schedule is located everyday
  4. The program used to place and look up online Orders
  5. Button used to scan more than 10 items with one scan
  6. devices used to secure high price items
  7. Preventing potential theft
  8. how customers can save $25-100 on a purchase
  9. How likely a customer is to pick up another order
  10. Customers bringing back product

19 Clues: Preventing potential theft • Customers bringing back product • Customers scanning their own products • Where the schedule is located everyday • devices used to secure high price items • Basic procedure of customer service at HD • how customers can save $25-100 on a purchase • 10% off given to veterans and active military • How likely a customer is to pick up another order • ...

HRO-LOWES 2022-04-27

HRO-LOWES crossword puzzle
Across
  1. Where is Elita located?
  2. Can we give the customer a gift card for PM?
  3. What does OPP stand for ?
  4. What does MA stand for ?
  5. A fee paid by customer to service tech for running service call. Fee is per product, per incident
  6. What does DOP stand for?
  7. Consumer Relations Agent
Down
  1. What is eGC?
  2. What does CR stand for?
  3. What does IHT stand for ?
  4. What does Proof of purchase stand for ?
  5. What button must you press at the end of your claims to finalize the new claim?
  6. What is the primary search method used in Elita?
  7. Do you need to press the New Claim button?
  8. A 12 digit # located at bottom left hand section of solicit letter & middle right & left bottom of application.
  9. What do you input into the service line number?

16 Clues: What is eGC? • Where is Elita located? • What does CR stand for? • What does MA stand for ? • What does DOP stand for? • Consumer Relations Agent • What does IHT stand for ? • What does OPP stand for ? • What does Proof of purchase stand for ? • Do you need to press the New Claim button? • Can we give the customer a gift card for PM? • ...

Business & Employability Skills Review 2023-06-05

Business & Employability Skills Review crossword puzzle
Across
  1. the final answer that an employee comes up with to solve a problem
  2. a type of business that is too large to be operated by a few people
  3. a type of business owned by two or three people that work together
  4. a person who has partial ownership in a large company like Walmart
  5. type of communication used in a call center to help customers
  6. a type of communication that focuses on conversations between people
  7. _____ shoppers anonymously go to a store to test their customer service
  8. an action or task that you learn until you can do it successfully
Down
  1. a specific problem a customer has with a product or company
  2. type of communication used to compose emails and memos
  3. not being quick or efficient when providing customer service
  4. the action of not acknowledging a customer or paying attention to them
  5. a type of communication that relies on eye contact and body language
  6. a type of business where an owner buys the rights to sell existing products
  7. an online form used to get feedback about store employees
  8. the quality of understanding other peoples' perspectives
  9. the return of a customer's money after a sale
  10. the quality of being sarcastic or impolite to customers
  11. a type of communication that requires a group of people to work together
  12. the term for a small portion of ownership in a large company

20 Clues: the return of a customer's money after a sale • type of communication used to compose emails and memos • the quality of being sarcastic or impolite to customers • the quality of understanding other peoples' perspectives • an online form used to get feedback about store employees • a specific problem a customer has with a product or company • ...

HSN CS 2025-09-19

HSN CS crossword puzzle
Across
  1. It is the HSN store credit
  2. Collection of items grouped together under one item number
  3. Screen we use to know if a customer had a Smartcall
  4. It's the bank that deals with the HSN card
  5. It's an item that an outside vendor sells through HSN
  6. Tool we use to take the calls
  7. Screen we use to change a flexpay date
  8. Service offered to HSN customers that allows them to receive some of their products automatically
  9. Type of customer account that shops as guest, but never created an account online
  10. It creates opportunities to capture additional sales on each call
  11. Screen we use to find an Item's long description
Down
  1. It's basically HSN's google, where we find articles of information
  2. Type of customer account where field of gest status will be blank, cx created acc online or acc was created on the phone
  3. Acronym that stands for Home Shopping Network
  4. It's the installments we offer to all customers with a debit/credit card
  5. Type of customer account that has no clic profile and has never placed an account on hsn.com
  6. Screen we use to place orders
  7. Screen we use to find out if a coupon has expired
  8. Screen we use to merge accounts
  9. Screen we use to check autoship enrollments
  10. This type of autoship is for products that require recurrent product shipment and have intervals of time
  11. Type of customer account that has a full clic account and has only shopped as guest in hsn.com
  12. Tool we use to place orders, help with CS concerns, etc

23 Clues: It is the HSN store credit • Screen we use to place orders • Tool we use to take the calls • Screen we use to merge accounts • Screen we use to change a flexpay date • It's the bank that deals with the HSN card • Screen we use to check autoship enrollments • Acronym that stands for Home Shopping Network • Screen we use to find an Item's long description • ...

ICSS UNIT 7 2024-08-28

ICSS UNIT 7 crossword puzzle
Across
  1. one of the purpose of customer and operational reports is to identify ______ within customer service centre
  2. the three agent states are busy, on call and ______.
  3. for quality assurance, it is important to record calls and compare them against key performance ________ (KPIs)
  4. Gamification is a valid source of _________.
  5. the caller outcome summary also displays the number of ________ calls.
Down
  1. real-time information will be displayed on a ________.
  2. One of the ways to improve agent performance is to collect data _______.
  3. Providing individualised attention will help in agent _____________.
  4. customer and operational reporting is defined as the process of stripping key _________ from within service centre systems into specific reports
  5. One of the ways to increase quality and improve customer service, it is important to invest time and training when ______ agents.

10 Clues: Gamification is a valid source of _________. • the three agent states are busy, on call and ______. • real-time information will be displayed on a ________. • Providing individualised attention will help in agent _____________. • the caller outcome summary also displays the number of ________ calls. • ...

Leaders of The Home Depot 2022-03-21

Leaders of The Home Depot crossword puzzle
Across
  1. Front end supervisor
  2. Night customer experience manager
  3. Operations assistant Manager
  4. Morning customer experience manager
  5. Specialty assistant Manager
  6. Store manager
  7. lumber & hardware DH
Down
  1. Deliveries and Service desk DH
  2. Merchandising assistant manager
  3. Garden, plumbing & electrical DH
  4. Overnight assistant manager
  5. Pro and Paint DH
  6. specialty DH

13 Clues: specialty DH • Store manager • Pro and Paint DH • Front end supervisor • lumber & hardware DH • Overnight assistant manager • Specialty assistant Manager • Operations assistant Manager • Deliveries and Service desk DH • Merchandising assistant manager • Garden, plumbing & electrical DH • Night customer experience manager • Morning customer experience manager

Extraordinary Care 2023-09-22

Extraordinary Care crossword puzzle
Across
  1. Anticipating our customer’s future needs, thinking and acting one step ahead.
  2. We _____ to protect people, businesses, and futures with extraordinary care.
  3. Reacting quickly and positively.
  4. These highlight how we know we are delivering ideal customer experiences. (4 words)
  5. We _____ people.
  6. ______ service makes the customer feel known, understood, and valued.
  7. We act with honesty, ______, trust, and respect.
Down
  1. Streamlining processes and systems to support timely interactions.
  2. We are _______ focused.
  3. We work _____ to deliver exceptional results.
  4. Follow through on our promises and resolve any mistakes.
  5. Recognize your team or a colleague by sending a _____.
  6. Creating consistency in customer interactions.
  7. When our honesty and transparency help our customer feel confident and secure.
  8. __________ care begins with you!
  9. The action of understanding, being aware of, and being sensitive to the thoughts, feelings, and experiences of another.
  10. ______ experiences make customers feel at ease and that their time is respected.

17 Clues: We _____ people. • We are _______ focused. • __________ care begins with you! • Reacting quickly and positively. • We work _____ to deliver exceptional results. • Creating consistency in customer interactions. • We act with honesty, ______, trust, and respect. • Recognize your team or a colleague by sending a _____. • ...

Logistics 2021-11-24

Logistics crossword puzzle
Across
  1. ...meter -metr sześcienny
  2. reklamacja, skarga
  3. poślizgnąć się
  4. inwentarz
  5. magazyn
  6. konsumpcja
  7. ...service - obsługa klienta
  8. fracht
  9. ...time - czas dostawy
Down
  1. zakup
  2. bezpieczeństwo
  3. finished... - wyroby gotowe
  4. wypadek
  5. work in... - półprodukty, 'w toku'
  6. sprzedawca detaliczny
  7. potknąć się
  8. ...materials - surowce
  9. dostawa
  10. przemysłowy
  11. faktura

20 Clues: zakup • fracht • wypadek • dostawa • magazyn • faktura • inwentarz • konsumpcja • potknąć się • przemysłowy • bezpieczeństwo • poślizgnąć się • reklamacja, skarga • sprzedawca detaliczny • ...materials - surowce • ...time - czas dostawy • ...meter -metr sześcienny • finished... - wyroby gotowe • ...service - obsługa klienta • work in... - półprodukty, 'w toku'

Mission: POSSIBLE 2025-10-17

Mission: POSSIBLE crossword puzzle
Across
  1. Trustworthy and reliable.
  2. Understand & share the feelings of another.
  3. I can't get no _____.
  4. Able to be done.
  5. Kind and pleasant.
  6. Makes the dream work.
  7. It's a virtue.
  8. One call _____.
  9. You _____ up my life.
  10. _____ is power.
  11. Our #1 priority.
Down
  1. Customer _____ Week
  2. Providing assistance with ease.
  3. Important assignment.
  4. The ability to perform a task well.
  5. Showing concern.
  6. Service with a _____.
  7. Who we work for.
  8. Commitment or devotion.
  9. Quality of being outstanding.

20 Clues: It's a virtue. • One call _____. • _____ is power. • Able to be done. • Showing concern. • Who we work for. • Our #1 priority. • Kind and pleasant. • Customer _____ Week • Important assignment. • I can't get no _____. • Service with a _____. • Makes the dream work. • You _____ up my life. • Commitment or devotion. • Trustworthy and reliable. • Quality of being outstanding. • ...

Unit 5 Marketing Crossword 2013-01-09

Unit 5 Marketing Crossword crossword puzzle
Across
  1. basic, physical, or extended attributes of the product or service
  2. the names of other people who might buy a product, given to salespeople buy satisfied customers
  3. salesperson recommends additional goods or services to the customer
  4. a conscious, logical reason for a purchase
  5. a selling method that converts a customer's objection into a selling point
  6. a document that lists common objections and possible responses to them
  7. a selling method that involves recommending a different product that will still satisfy the customers' needs
  8. an initial effort to close a sale
  9. expressing oneself without the use of words
  10. the preparation for the face-to-face encounter with potential customers
  11. an agreement permitting a customer to take home merchandise for further consideration
  12. the final delivery agreement between the buyer and the seller
  13. to restate something in a different way
Down
  1. a transaction that occurs when a customer pays for merchandise at the time of delivery
  2. a potential customer;also known as a lead
  3. advantages or customer satisfaction a customer will get from a good or service
  4. the process of selling over the phone
  5. salesperson explains services that overcome obstacles or problems
  6. a person buys goods or services that he or she has purchased before but not regularly
  7. the process of asking previous customers for names of potential customers
  8. the cash drawer of a cash register
  9. the process of locating as many potential customers as possible without checking out leads beforehand
  10. encouraging a customer to make a decision between two items
  11. dollar or unit sales goals set for the staff to achieve in a specified period of time
  12. a combination barcode and number used to identify a product ad manufacturer
  13. itemized list of goods that includes price terms of sales, total, taxes and fees, and amount due
  14. a feeling experienced by a customer through association with a product
  15. a percentage fee placed by the government on the sale of goods and services
  16. a closing method in which a salesperson asks for a sale
  17. a partial return of the sale price for merchandise the customer has kept
  18. reason(s) for not buying or seeing the salesperson

31 Clues: an initial effort to close a sale • the cash drawer of a cash register • the process of selling over the phone • to restate something in a different way • a potential customer;also known as a lead • a conscious, logical reason for a purchase • expressing oneself without the use of words • reason(s) for not buying or seeing the salesperson • ...

Do you even CubeSmart bro??? 2025-06-20

Do you even CubeSmart bro??? crossword puzzle
Across
  1. One action that MUST be completed after a reservation follow up call - ______   _________
  2. Starting Tuesday, we will have a direct link to the Customer Rules and Regulations on our ________.
  3. Once a week, we must conduct a property __________.
  4. ___________ questions are asked to find out the customer's storage experience and storage needs.
  5. Delivering a WOW! Experience to a customer is understanding these 3 things - Who they are, What _____   _______, and what you have.
  6. The 'Solve' of our 6 S's definition is to ____________ and solve your customer's needs by providing unparalleled service.
  7. When a customer visits the store, this is one aspect that plays an important role in the customer rental journey - ______   ___________.
  8. This type of customer frequently uses apps and prefers a self-service option - ___________.
  9. Where can a customer sign up for autopay?  Online, Mobile App or __   ______.
  10. One of the benefits to the customer with the CubeSmart mobile app is - ______   ________.
  11. Customers don't trust companies with loser than _____ star reviews.
  12. Each store is expected to maintain Accounts Receivable at or below what percentage?
  13. One of the four steps in the Prepped Cube Preparation Process (say that 10 times fast) - is to Complete the ______   ____   _________ process.
  14. Where can you locate your store budget?
Down
  1. What type of conversion involves removing the separating wall between cubes?
  2. New customers ONLY are eligible for a _______________ for a rental.
  3. Safety __________ are one of items required to be worn when cutting a customer lock
  4. During the collection call process; when leaving a voicemail DO NOT leave ________   ______________.
  5. A Customer Readiness Review of your store is conducted ________   __   _______.
  6. NOPM attributes mean - Non-Climate Controlled, Outside/Drive up Access, Premium, _________________
  7. An item on our Daily Operations Checklist at closing time is to empty all _______   ____________.
  8. In order to avoid having issues at time of initial rental, do not let customers use ____   ____   ______.
  9. One of our CubeSmart values is - __________ Success
  10. What is the first action you should take when a SmartRental is completed?  __________   ______.
  11. The 3 best practices when making a collection call are - __________, Be Positive, and Show Respect
  12. The 3 P's are - Prepare, Personalize and __________.
  13. All stores numbered below 1000 are __________ stores
  14. Where in CubeCenter can you go to find a sister store's direct phone number?

28 Clues: Where can you locate your store budget? • Once a week, we must conduct a property __________. • One of our CubeSmart values is - __________ Success • The 3 P's are - Prepare, Personalize and __________. • All stores numbered below 1000 are __________ stores • New customers ONLY are eligible for a _______________ for a rental. • ...

Unit 8 Vocabulary 2023-11-08

Unit 8 Vocabulary crossword puzzle
Across
  1. ສະຖາປະນິດ
  2. ຊ່າງແປງທໍໍ່ນໍ້າ
  3. ຊ່າງໄຟຟ້າ
  4. ຄົນຂ້າສັດຂາຍ
  5. ພະນັກງານເສີບອາຫານ
  6. ພະນັກງານຂາຍ
  7. ພະນັກງານເຮັດຄວາມສະ
  8. ພະນັກງານເກັບເງິນ
  9. ພໍ່ຄົວ
  10. ພະນັກງານບໍລິການເທິງຍົນ
  11. ພະນັກງານຄັບລົດເມ
Down
  1. ຕົວແທນບໍລິການລູກຄ້າ
  2. ສິນລະປິນ
  3. ພະນັກງານດັບເພີງ
  4. ນັກກົດໝາຍ
  5. ນັກຂຽນບັນທຶກຂ່າງ
  6. ຊ່າງແປງລົດ
  7. ຊ່າງພາບ
  8. ຄູ
  9. ຄົນງານກໍ່ສ້າງ
  10. ພະນັກງານຕ້ອນຮັບ
  11. ຄົນເຮັດເຂົ້າໜົມປັງ
  12. ເຈົ້າໜ້າທີ່ຕໍາຫຼວດ
  13. ຊາວນາ
  14. ຊ່າງຕັດຜົມ
  15. ໝໍ

26 Clues: ຄູ • ໝໍ • ຊາວນາ • ພໍ່ຄົວ • ຊ່າງພາບ • ສິນລະປິນ • ນັກກົດໝາຍ • ສະຖາປະນິດ • ຊ່າງໄຟຟ້າ • ຊ່າງແປງລົດ • ຊ່າງຕັດຜົມ • ພະນັກງານຂາຍ • ຄົນຂ້າສັດຂາຍ • ຄົນງານກໍ່ສ້າງ • ພະນັກງານດັບເພີງ • ຊ່າງແປງທໍໍ່ນໍ້າ • ພະນັກງານຕ້ອນຮັບ • ນັກຂຽນບັນທຶກຂ່າງ • ພະນັກງານເກັບເງິນ • ພະນັກງານຄັບລົດເມ • ພະນັກງານເສີບອາຫານ • ຄົນເຮັດເຂົ້າໜົມປັງ • ເຈົ້າໜ້າທີ່ຕໍາຫຼວດ • ພະນັກງານເຮັດຄວາມສະ • ຕົວແທນບໍລິການລູກຄ້າ • ພະນັກງານບໍລິການເທິງຍົນ

Studeo Sparks 7: 7.1 words in bold 2025-04-08

Studeo Sparks 7: 7.1 words in bold crossword puzzle
Across
  1. varata
  2. huvila
  3. jääkaappi
  4. päättää
  5. palvelu
  6. uima-allas
  7. maisema, näkymä
  8. kirjailija
  9. a kitchen ______ = keittiökone
  10. vieras
  11. vuokrata
Down
  1. asiakas
  2. ______ new = upouusi
  3. netti-
  4. pyöräillä
  5. pakastin
  6. tiskikone
  7. villi luonto
  8. remontoida
  9. in _____ = etukäteen
  10. ______ table = ruokapöytä
  11. silta
  12. jäädä, olla yötä

23 Clues: silta • varata • netti- • huvila • vieras • asiakas • päättää • palvelu • pakastin • vuokrata • pyöräillä • jääkaappi • tiskikone • remontoida • uima-allas • kirjailija • villi luonto • maisema, näkymä • jäädä, olla yötä • ______ new = upouusi • in _____ = etukäteen • ______ table = ruokapöytä • a kitchen ______ = keittiökone

Level 1 - General Crossword - Elec Emergencies - Billing & ADJ 2019-04-19

Level 1 - General Crossword - Elec Emergencies - Billing & ADJ crossword puzzle
Across
  1. Residential service rate provided to houses, apartments, condominiums, etc., for general domestic purposes, on a year-round basis. Customers are billed at a flat rate that does not very based on the hours during which power is used.
  2. Allows a debit or credit balance to be transferred from one account to another for the same business partner.
  3. Connects/forwards meter data back to the Head End System from the NAN. Provides high speed wireless connectivity.
  4. A no-cost billing option that CMP currently provides upon request to customers who have five or more accounts, good credit history and no deposit record. This service allows the customer to receive a monthly Master Summary statement that covers all of their individual accounts.
  5. A flat amount, charged to the customer each month regardless of how much electricity they use.
  6. a self-service tool that allows customers to receive important outage information for their home or business to help improve customer satisfaction regarding outages. It will notify a customer when they lose power, provide an estimated time of restoration, and let them know when power has been restored.
  7. Leveled payment arrangement that allows a customer to pay an average amount of the prior 12 months at the premise.
  8. Collects meter data, directs traffic to and from the meters and monitors the health of the network.
  9. If an actual meter reading cannot be obtained for billing, an _______ reading may be used.
  10. a web-based outage tool used by CMP to gather outage information to communicate to customers.
  11. Work center where outage information can be located in SmartCare.
  12. Acronym for suppliers other than the Standard Offer.
  13. Estimated time that power will be restored.
Down
  1. Work Center customer bills can be located in.
  2. Meters that will be read bi-monthly with alternating readings estimated.
  3. A term used to describe brief power interruptions resulting from interference with power lines.
  4. displays a high-level history of billing and payments.
  5. This is the cost to deliver power to the customer's location and is based on the number of kWh used.
  6. Provides historical information about the rates and is a condensed summary of rate revisions.
  7. Customers reporting a single no power incident with a __________ alert should be notified of potential charges.
  8. _________ outage is an isolated outage, not widespread and not a system emergency.
  9. Measures and records the amount of electricity used at a location.
  10. Service notification created in SmartCare to report no power.
  11. offers residential customers the option to match their electricity use by purchasing Maine-made renewable energy in kWh blocks each month.
  12. Screen combines the mostly commonly needed data in one convenient location, such as account balance, open amounts due and payments.
  13. Service notification created in SmartCare to report a problem other than no power (e.g. wire down, damage to CMP equipment, half power, flickering lights, transformer leak, etc.)

26 Clues: Estimated time that power will be restored. • Work Center customer bills can be located in. • Acronym for suppliers other than the Standard Offer. • displays a high-level history of billing and payments. • Service notification created in SmartCare to report no power. • Work center where outage information can be located in SmartCare. • ...

Burger Cafe Crossword Event 1 2024-05-28

Burger Cafe Crossword Event 1 crossword puzzle
Across
  1. Proof of purchase
  2. Blended fruit drink
  3. Cooking instructions
  4. Café visitor
  5. Extra money for service
  6. Liquid refreshment (can be coffee for example)
  7. Café worker
  8. Coffee maker
  9. Hot beverage (in this category is e.g. latte, expresso, cappuccino, etc.)
Down
  1. Cash counter
  2. Order from car
  3. Work attire
  4. Serve yourself (kiosk)
  5. Work period
  6. Frozen water
  7. List of offerings
  8. Serving surface
  9. Food to go
  10. Oversees operations
  11. Request for food or drink
  12. Drinking vessel (starting with “C”)

21 Clues: Food to go • Work attire • Work period • Café worker • Cash counter • Frozen water • Café visitor • Coffee maker • Order from car • Serving surface • Proof of purchase • List of offerings • Blended fruit drink • Oversees operations • Cooking instructions • Serve yourself (kiosk) • Extra money for service • Request for food or drink • Drinking vessel (starting with “C”) • ...

Useful vocabulary to begin 2021-08-30

Useful vocabulary to begin crossword puzzle
Across
  1. synonyme de "recruit"
  2. client
  3. synonyme de "trainee"
  4. siège social
  5. salaire
  6. personnel
  7. synonyme de "remote work"
  8. chiffre d'affaires
  9. main d'oeuvre
Down
  1. service
  2. synonyme de "dismiss"
  3. marchandise
  4. fabriquer
  5. cadre
  6. réduction d'effectifs
  7. fusionner
  8. synonyme de "company"
  9. fournisseur
  10. PDG
  11. salle de réunion

20 Clues: PDG • cadre • client • service • salaire • fabriquer • fusionner • personnel • marchandise • fournisseur • siège social • main d'oeuvre • salle de réunion • chiffre d'affaires • synonyme de "recruit" • synonyme de "dismiss" • réduction d'effectifs • synonyme de "trainee" • synonyme de "company" • synonyme de "remote work"

Spedan's 335 Crossword 2022-06-20

Spedan's 335 Crossword crossword puzzle
Across
  1. Forum Rep (Days)
  2. Branch Manager
  3. digital rulebook
  4. UrgentComms
  5. Dining Room
  6. Customer Feedback
  7. Retail TM
  8. Democracy
  9. Payment TM
  10. Service TM
  11. Personnel System
  12. DBM
Down
  1. Service TM
  2. Purpose
  3. Chairman
  4. Retail TM
  5. 335
  6. 20% 25% 12.5%
  7. Community
  8. Forum Rep (Nights)
  9. Compliance TM
  10. Night TM

22 Clues: 335 • DBM • Purpose • Chairman • Night TM • Retail TM • Community • Retail TM • Democracy • Service TM • Payment TM • Service TM • UrgentComms • Dining Room • 20% 25% 12.5% • Compliance TM • Branch Manager • Forum Rep (Days) • digital rulebook • Personnel System • Customer Feedback • Forum Rep (Nights)

Studeo Sparks 7: 7.1 words in bold 2025-04-08

Studeo Sparks 7: 7.1 words in bold crossword puzzle
Across
  1. vuokrata
  2. villi luonto
  3. a kitchen ______ = keittiökone
  4. remontoida
  5. asiakas
  6. pyöräillä
  7. ______ table = ruokapöytä
  8. palvelu
  9. jääkaappi
  10. maisema, näkymä
Down
  1. tiskikone
  2. netti-
  3. päättää
  4. uima-allas
  5. in _____ = etukäteen
  6. kirjailija
  7. vieras
  8. ______ new = upouusi
  9. varata
  10. jäädä, olla yötä
  11. huvila
  12. silta
  13. pakastin

23 Clues: silta • netti- • vieras • varata • huvila • päättää • asiakas • palvelu • vuokrata • pakastin • tiskikone • pyöräillä • jääkaappi • uima-allas • kirjailija • remontoida • villi luonto • maisema, näkymä • jäädä, olla yötä • in _____ = etukäteen • ______ new = upouusi • ______ table = ruokapöytä • a kitchen ______ = keittiökone

crazy shoop / joanna kucko wiktoria kowalczyk 2025-09-11

crazy shoop / joanna kucko wiktoria kowalczyk crossword puzzle
Across
  1. płatność
  2. out wyprzedane
  3. register kasa fiskalna
  4. apteka
  5. store monopolowy
  6. doświadczenie
  7. store obuwniczy
  8. trolley wózek sklepowy
  9. witryna
  10. wiedza
  11. range szeroki wybór
Down
  1. service obsluga klienta
  2. jakoś
  3. wall regal
  4. store sklep odzieżowy
  5. piekarnia
  6. zatrudniać
  7. obowiązki
  8. niszczarka do papieru
  9. magazyn

20 Clues: jakoś • apteka • wiedza • witryna • magazyn • płatność • piekarnia • obowiązki • zatrudniać • wall regal • doświadczenie • store obuwniczy • out wyprzedane • store monopolowy • range szeroki wybór • store sklep odzieżowy • niszczarka do papieru • trolley wózek sklepowy • service obsluga klienta • register kasa fiskalna

Nikita's crossword 2018-06-20

Nikita's crossword crossword puzzle
Across
  1. Air traffic control
  2. Virgin Australia
  3. The distance between passenger seats
  4. B in the phonetic alphabet
  5. Airport code IVC
  6. Airport code BHE
  7. Aviation security officer
  8. K in the phonetic alphabet
  9. An airline
  10. Emirates Airlines
Down
  1. Airport code TUO
  2. PAX stands for
  3. Passenger Service Agent
  4. N in the phonetic alphabet
  5. Cathay Pacific
  6. The wall of an aircraft
  7. The area before departing passengers pass through security
  8. Airport code GIS
  9. Customer service officer
  10. The area you are in after security

20 Clues: An airline • PAX stands for • Cathay Pacific • Airport code TUO • Virgin Australia • Airport code IVC • Airport code GIS • Airport code BHE • Emirates Airlines • Air traffic control • Passenger Service Agent • The wall of an aircraft • Customer service officer • Aviation security officer • N in the phonetic alphabet • B in the phonetic alphabet • K in the phonetic alphabet • ...

Unicorn IT Crossword 2015-08-26

Unicorn IT Crossword crossword puzzle
Across
  1. Your mobile computer
  2. Ensure optimal performance
  3. Our Name
  4. Our prices are ___________
  5. Clean hard drive
  6. Bad software
  7. Most important asset
  8. Computer brain
  9. Zeros and ones to make things work
  10. Renew operating system
Down
  1. Mobile storage
  2. Making it better
  3. We come to you
  4. Where we are based
  5. All in one
  6. Person fixing your computer
  7. Random access memory
  8. Store data elsewhere
  9. Hated by cats
  10. Your not so mobile computer
  11. Service with a _____

21 Clues: Our Name • All in one • Bad software • Hated by cats • Mobile storage • We come to you • Computer brain • Making it better • Clean hard drive • Where we are based • Your mobile computer • Random access memory • Store data elsewhere • Most important asset • Service with a _____ • Renew operating system • Ensure optimal performance • Our prices are ___________ • Person fixing your computer • ...

Tax Season! 2018-01-24

Tax Season! crossword puzzle
Across
  1. One
  2. Ahead of or before
  3. Child or Relative you support
  4. Convince the customer this
  5. One of life’s certainties
  6. Opposite of NIE
  7. Internal ______ Service
  8. Relationships & tax filing
  9. Special service
  10. Formerly eTax
Down
  1. Peas, spinach & income
  2. Getting money back
  3. Market to these
  4. Historically, this goes gets better
  5. Avoid these in nature
  6. Detailed list of items
  7. Can’t be this twice
  8. We want as many of these as possible
  9. Electronically
  10. Sam
  11. Electronic tax signature

21 Clues: One • Sam • Formerly eTax • Electronically • Market to these • Opposite of NIE • Special service • Getting money back • Ahead of or before • Can’t be this twice • Avoid these in nature • Peas, spinach & income • Detailed list of items • Internal ______ Service • Electronic tax signature • One of life’s certainties • Convince the customer this • Relationships & tax filing • ...