customer service Crossword Puzzles
Managed Service Professional 2016-05-16
Across
- We _________ our Company.
- Accomplishment of desired goals.
- Strengthen our relationships with our customers.
- Personal commitment to excellence, motivation and consistency will achieve a high level of ___________.
- Lead the way to Managed Services for Information and Communication Technology.
- People who have achieved an acclaimed level of proficiency; we are Managed Service _____________.
- We create a positive ________ experience for both our customer and Ericsson.
- We Know our _________ .
- We Honor our ___________ .
- Having a deep understanding of our Customers Business which enables us to make suggestions of improvement in advance is to be _________.
- We Apply our ____________ .
- Thinking outside the box; introducing new ideas and methods.
Down
- In Pursuit of the Ultimate __________ .
- Be most desirableexciting place to work - unlocking the value of our people.
- Professionalism, Respect, Perseverance.
- The act of acknowledgment for excellence; E-star.
- We ________ for being a Managed Service Professional.
- Differentiate through quality, performance and capability. Create unprecedented value, leading to customer loyalty and desirability.
- We Realize our _____________ .
- To see the world through our customer(s) eyes and show an empathetic approach to the way we do business together which acts as a differentiator for our services and people.
- Our plan of action designed to achieve our desired goals.
- Make a paradigm shift for existing Managed Services.
- We develop and apply ideas and methods that have never been used before.
- Delivering commitments, focusing on continuous improvement and proactively innovate processes and tools for support.
24 Clues: We Know our _________ . • We _________ our Company. • We Honor our ___________ . • We Apply our ____________ . • We Realize our _____________ . • Accomplishment of desired goals. • In Pursuit of the Ultimate __________ . • Professionalism, Respect, Perseverance. • Strengthen our relationships with our customers. • The act of acknowledgment for excellence; E-star. • ...
Name the maintenance used: 2016-05-30
Across
- Customer calls to report card is damaged and needs a new one. (2 Words)
- Customer wants to freeze/deactivate their goldline ONLY and keep their checking account open. (2 Words)
- Customer calls to set up and alternate address for a few months. (2 Words)
- Customer needs a copy of the interest paid on her checking account last year. (2 Words)
- Customer requests a $70 OD fee reversed. (2 Words, Qualifies for a courtesy)
- You need to add a VRU block on a savings account. (3 words)
- Customer would like an application for a credit card mailed to them. (2 words)
Down
- Customer want to set up AutoSave to avoid monthly service charge. (2 words)
- Customer received a letter stating their checking account will be closed due to inactivity and wishes to keep it open. (3 Words)
- Customer is requesting a "Snap Shot Statement". (3 words)
- Customer is reporting their account number has been compromised.
- Customer wants to add savings account to debit card. (3 Words)
- Customer is calling to check when her checks were mailed. (2 words)
- Customer had card closed as lost and needs a new card.
14 Clues: Customer had card closed as lost and needs a new card. • Customer is requesting a "Snap Shot Statement". (3 words) • You need to add a VRU block on a savings account. (3 words) • Customer wants to add savings account to debit card. (3 Words) • Customer is reporting their account number has been compromised. • ...
FORD 2020-07-02
Across
- Speaking to a dealer to get __________ clarification
- You have to show this at all times?
- What would the CXS need the DXS to help them with dealers?
- You have to create a _________
- Who is our main priority?
- Aretha Franklin had a hit with this song
- What happens between 12:00 & 12:40 for a DXS?
- What needs to be completed after every call attempt?
- what system do you put your notes on?
- What does the DXS have to complete once finished with a dealer?
- We offer this to our customers/ dealers and team members
- What breakdown service do we use for recoveries?
Down
- You must always ask for this
- The DXS send a letter to whom?
- You must always ______ to the customer/dealer
- We want the customer to have a positive____________
- What is one of the reasons the DXS role was created>
- DXS and CXS both do what for customers and dealers?
- what is this session about?
- At Ford we pride ourselves on ________ service
- We would close the case when we have a ____________
- DXS have a daily what?
22 Clues: DXS have a daily what? • Who is our main priority? • what is this session about? • You must always ask for this • The DXS send a letter to whom? • You have to create a _________ • You have to show this at all times? • what system do you put your notes on? • Aretha Franklin had a hit with this song • You must always ______ to the customer/dealer • ...
Front End Appreciation 2021-10-04
Across
- What animal do we call our green security devices?
- What does the "R" in the Cashier Acronym RED stand for?
- Which head cashier wears a pair of pants with butterflies on them?
- What word does the customer text to 84215 to apply for a Lowe's Credit card?
- How many checkout registers are there, not including SCO?
- What does the "T" in SMART customer service stand for?
Down
- What kind of override do you need when selling a gift card over $200?
- What type of discount do customer's get that requires you to key in their phone number?
- A loader must do this to receipts before loading product in a customers vehicle.
- Who is the Front End ASM?
- What is the last name of the president on a $50 dollar bill?
- What percent off do customers get everyday when they use their Lowe's Credit Card?
- What does the "S" in SMART customer service stand for?
- Can a customer return product after 90 days?
14 Clues: Who is the Front End ASM? • Can a customer return product after 90 days? • What animal do we call our green security devices? • What does the "S" in SMART customer service stand for? • What does the "T" in SMART customer service stand for? • What does the "R" in the Cashier Acronym RED stand for? • How many checkout registers are there, not including SCO? • ...
Customer Engagement 2023-04-12
Across
- Who, what, where, when, and why are what kind of questions?
- A way of regarding, understanding, or interpreting something; a mental impression. This is not only visual, but can be true with words.
- Stating words in a new, clearer, or different way.
- One of three factors of customer service success. Every customer interaction has this.
- Don't let the customer get your (blank).
- The ability to address the customer's needs and wants.
- Quality in the voice, especially one that expresses the speaker's feelings.
Down
- One of three factors of customer service success. Most public organizations have (blank) to make an impression.
- The ability to understand and share the feelings of another.
- You should always begin and end transactions on the (blank) level.
- The 5 A's of Human (blank) are Acknowledge, Appreciate, Assure, Apologize, and Affirm.
- Repeating your words using what someone else was saying.
- Calm, Listen, Empathize/Apologize, Accept Responsibility/Acknowledgement, Resolve.
- Feelings of pity and sorrow for someone else's misfortune (drives disconnection).
14 Clues: Don't let the customer get your (blank). • Stating words in a new, clearer, or different way. • The ability to address the customer's needs and wants. • Repeating your words using what someone else was saying. • Who, what, where, when, and why are what kind of questions? • The ability to understand and share the feelings of another. • ...
Session 1 : Introduction to Customer Service 2013-03-07
Across
- 96% of them will never complain as per Customer Service survey.
- This increases efficiency and it also affects the strength of your brand
- Don’t have any idea as to how much time is required for any type of banking service.
- What customers have to pay to access your products and services. It includes transaction costs.
- Information about who you are and what you have to offer.
- The speed, accuracy, responsiveness and reliability of your delivery systems.
- They only inquire about services but can still refer others to the institution
Down
- It is the future of any business.And should be viewed as a corporate mission.
- 69% say that emotions account for half of this important aspect in Customer Service
- The location, operating hours and comfort of your service outlets.
- It is not an option but is a default responsibility of staff members
- It is dependent on two variables: expected service and perceived service
12 Clues: Information about who you are and what you have to offer. • 96% of them will never complain as per Customer Service survey. • The location, operating hours and comfort of your service outlets. • It is not an option but is a default responsibility of staff members • This increases efficiency and it also affects the strength of your brand • ...
All about CUPI 2019-10-20
Across
- Instead of a landline, we may contact a customer on a X?
- If we cannot get hold of a customer, we may apply ATO match X?
- Complete - Income Confirmation X?
- When a customer is vulnerable I may contact this person to speak with the customer
- When a customer receives an extension they are extended how many days?
- You may offer this when the customer is calling to query the debt outcome
- When ADEX is not generating the correct result I may refer the intervention to?
Down
- The customer may select this option (three words) if they are unsure if they received an allowance
- If my activity is picked up for checking, it means it has gone to?
- What do you read to the customer to indicate the customer has understood and agreed to the terms?
- I use this system to view the intervention
- When a customer calls we need to tell them that the call may be r- for coaching and quality purposes?
- I send this prior to calling a customer
- If a customer selects No, they did not work for an employer, what may we look up to identify the business name?
14 Clues: Complete - Income Confirmation X? • I send this prior to calling a customer • I use this system to view the intervention • Instead of a landline, we may contact a customer on a X? • If we cannot get hold of a customer, we may apply ATO match X? • If my activity is picked up for checking, it means it has gone to? • ...
Fulton County Customer Service Week Crossword 2024-09-05
Across
- A measure of how quickly and efficiently a business addresses customer needs
- The amount of time employees have to respond to inquiries
- The ability to understand and relate to a customer's feelings, thoughts, and experiences
- Identifies where the organization is going.
- The"________________" is always right
- Products or services that businesses use to improve customer service and communications
- Describes who the organization is and what it does
Down
- A quantifiable metric that measures an organization's progress towards a specific goal or objective (KPIs)
- The county Translation service
- The exchange of information between a customer and a company to address the customer's needs
10 Clues: The county Translation service • The"________________" is always right • Identifies where the organization is going. • Describes who the organization is and what it does • The amount of time employees have to respond to inquiries • A measure of how quickly and efficiently a business addresses customer needs • ...
Purchasing a TV 2021-10-05
Across
- A television which has Internet capability
- The measurement used for television screens
- The part of the TV where the picture is
- The cost to the company
- The company brings the item to your home
- Someone buying something at a shop
- A popular Internet streaming service
- The company sets up the item at your home
- The manufacturer will fix the item for a time
Down
- Make the price the same as another shop
- To buy something at a lesser price
- The name of the manufacturer of an item
- The quality of picture measure in pixels
- How big something is
- The screen part of a computer
- The type of help received by the shop
- Another word for 'buy'
- The cost to the customer
- A deal where the company will give money back
- A characteristic of the TV, like sound or picture
20 Clues: How big something is • Another word for 'buy' • The cost to the company • The cost to the customer • The screen part of a computer • To buy something at a lesser price • Someone buying something at a shop • A popular Internet streaming service • The type of help received by the shop • Make the price the same as another shop • The name of the manufacturer of an item • ...
Franklin Energy 2024-07-02
Across
- What this crossword is
- Successful implementer for Platte River since 2018
- Building Performance Institute; acronym
- Aron Jarr's most powerful tool
- Peanut Butter and _____
- Sport coached by Dean Laube
- Utilities want a flexible one
- ______Range
- Franklin Energy Anniversary
Down
- Josh Read's hobby
- __Provider
- Efficiency _____
- Franklin Energy delivery approach
- Rawhide ___ Solar
- Visual for program performance
- Operational customer service target
- Tool to help customers stack rebates
17 Clues: __Provider • ______Range • Efficiency _____ • Josh Read's hobby • Rawhide ___ Solar • What this crossword is • Peanut Butter and _____ • Sport coached by Dean Laube • Franklin Energy Anniversary • Utilities want a flexible one • Aron Jarr's most powerful tool • Visual for program performance • Franklin Energy delivery approach • Operational customer service target • ...
2.06: Glossary Activity 2022-12-01
Across
- An organization’s portion of the total industry sales in a specific market
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- Goals a company hopes to accomplish through its pricing strategies
- The rivalry between two or more businesses to attract scarce customer dollars
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
Down
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- A retail store competing on the basis of low prices and offering limited customer service
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- The combination of the four elements of marketing—product, place, promotion, and price
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
Glossary Activity 2022-12-01
Across
- The combination of the four elements of marketing—product, place, promotion, and price
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
- Goals a company hopes to accomplish through its pricing strategies
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- An organization’s portion of the total industry sales in a specific market
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
Down
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- The rivalry between two or more businesses to attract scarce customer dollars
- A retail store competing on the basis of low prices and offering limited customer service
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
3.01 Key Terms Puzzle - LG 2023-02-22
Across
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- The combination of the four elements of marketing—product, place, promotion, and price
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- Goals a company hopes to accomplish through its pricing strategies
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
Down
- An organization’s portion of the total industry sales in a specific market
- A retail store competing on the basis of low prices and offering limited customer service
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- The rivalry between two or more businesses to attract scarce customer dollars
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
Customer Service Week 2022-09-06
Across
- where Hafele Australia first called home
- term for the OHA range with the fold 40 system
- Common term for a cabinet end panel in QLD
- now copied all over the world, Hafele invented this in 1983
Down
- style of a hinge component
- Location where you might find Michael Farrugia's office.
- Name of the Hafele OHA mobile showroom
- as one door opens
- Cabinets, Benchtops, Doors.
9 Clues: as one door opens • style of a hinge component • Cabinets, Benchtops, Doors. • Name of the Hafele OHA mobile showroom • where Hafele Australia first called home • Common term for a cabinet end panel in QLD • term for the OHA range with the fold 40 system • Location where you might find Michael Farrugia's office. • ...
Customer Service Skills 2022-08-24
Across
- The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
- Two Words, required for those tough calls.
- The capacity to be modified for a new use or purpose.
- Two Words, These skills give us the ability to convey information verbally and in a way that the listener can understand.
- Two Words, giving full attention to the speaker with all senses..
Down
- The action of paying close attention to something,
- The ability to understand and share the feelings of another.
- The practice of being or tendency to be positive or optimistic in attitude.
- What is known in a particular field or in total; facts and information.
9 Clues: Two Words, required for those tough calls. • The action of paying close attention to something, • The capacity to be modified for a new use or purpose. • The ability to understand and share the feelings of another. • Two Words, giving full attention to the speaker with all senses.. • What is known in a particular field or in total; facts and information. • ...
Patrol customer service 2023-10-03
9 Clues: Who are we • Team Manager • We work best as a • who do we protect • who patrols for ADT • vacation protection • one way to deter crime • what we do when an alarm activates • how we want to make our clients feel
Kaitlyn Mitchell 2018-01-08
Across
- of directors a group of individuals that are elected as, or elected to act as, representatives of the stockholders to establish corporate management related policies and to make decisions on major company issues
- an oral or written description of particular events or situations; narrative:
- the quality of being fair or impartial; fairness; impartiality
- The process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption.
- majority of opinion
- an occupation, profession, or trade
- Service Department the process of ensuring customer satisfaction with a product or service. Often,customer service takes place while performing a transaction for the customer, such as making a sale or returning an item
- the right to take another's property if an obligation is not discharged
- the theory and system of setting up, maintaining, and auditing the books of a firm; art of analyzing the financial position and operating results of a business house from a study of its sales, purchases,overhead, etc. (distinguished from bookkeeping ).
- an estimate, often itemized, of expected income and expense for a given period in the future.
Down
- assets remaining after deduction of liabilities; the net worth of a business.
- to bestow or confer, especially by a formal act
- to start (a person) on a course, career, etc.
- commendation or honor given for some action, quality, etc.
- the aggregate of manufacturing or technically productive enterprises in a particular field, often named after its principal product
- the investing of money or capital in order to gain profitable returns,as interest, income, or appreciation in value.
- Resources people, especially the personnel employed by a given company, institution, or the like.
- Rate the ratio at which a unit of the currency of one country can be exchanged for that of another country.
- a sum of money granted or given to an employee, a returned soldier,etc., in addition to regular pay, usually in appreciation for work done,length of service, accumulated favors, etc.
- the act of lending; a grant of the temporary use of something
20 Clues: majority of opinion • an occupation, profession, or trade • to start (a person) on a course, career, etc. • to bestow or confer, especially by a formal act • commendation or honor given for some action, quality, etc. • the act of lending; a grant of the temporary use of something • the quality of being fair or impartial; fairness; impartiality • ...
National Customer Service Week 2015-07-15
Across
- / Customers expect great _______________ and product service
- / Customer want a _____________ point of contact
- / What makes us different from our competitors?
- / What makes word of mouth travel faster in todays society?
- / What should we make sure we do for our customers?
- / Within how many rings should we answer the phone?
- / The ability to put ourselves in our customers shoes
Down
- / What type of customers will stick with us over time and recommend us to others?
- / Working together to find a solution
- / We should start our emails with a _________________
- / You may not be the cause of the problem but you are the ____________
- / What must we build with our customers?
- / There a 6 DGF ___________ (etc genuinely friendly)
13 Clues: / Working together to find a solution • / What must we build with our customers? • / What makes us different from our competitors? • / Customer want a _____________ point of contact • / What should we make sure we do for our customers? • / Within how many rings should we answer the phone? • / There a 6 DGF ___________ (etc genuinely friendly) • ...
VZC Customer Service Week 2019-09-27
Across
- Name of Lead Supervisor
- Web-based phone system
- Official name of Mercedes Benz Telematics Services
- Type of call where system recognizes the vehicle was in a crash
- Where to find steps and processes for call handling
- System used when Siebel is not working/offline to find a location
Down
- Who we give location information to when processing an SVLA
- Program where we document a caller's interaction
- A vehicle's unique identifying number
- Type of call where Emergency Button is pressed in the vehicle
- Official name of Volkswagen Telematics Services
- Name of Vendor Manager
- Term used for the department in where we conference the caller to in emergency situations
13 Clues: Web-based phone system • Name of Vendor Manager • Name of Lead Supervisor • A vehicle's unique identifying number • Official name of Volkswagen Telematics Services • Program where we document a caller's interaction • Official name of Mercedes Benz Telematics Services • Where to find steps and processes for call handling • ...
Flex Partners Who They Are and What They Do 2018-10-23
Across
- works with adjusters and customers once a vehicle is determined a total loss
- help customers file a claim after suffering a loss
- define consistent standards, accurate and actionable insight
- give skills to grow careers and provide an outstanding customer experience
- recovery service makes our customers and company whole
- maintain a fundamentally sound environment across claims
- provide exceptional customer service when there is physical damage to a vehicle
- reimburse eligible injured parties for medical treatment, wages, replacement and funeral services
- implement solutions that drive great customer experiences for customers and employees
- provide customers peace of mind in their time of need whether damage is minor or catastrophic
Down
- investigate questionable or potentially fraudulent claims
- protect and defend the needs of U.S. & Global Consumer Markets and Business Insurance partners and policyholders
- vigorously defend policyholders and pay what we owe based on merits of each claim
- serve as advocates for customers and employees to relentlessly strive to make tomorrow's experiences greater than today's
- responsible for non-customer facing activities within the life of an insurance claim
15 Clues: help customers file a claim after suffering a loss • recovery service makes our customers and company whole • maintain a fundamentally sound environment across claims • investigate questionable or potentially fraudulent claims • define consistent standards, accurate and actionable insight • ...
Customer Service 2Trivia 2021-01-16
9 Clues: fax line • social media • face to face • body language • interpersonal skill • increased profitability • communication in writing • student instructor first name • how the customer views the company
Customer Service Skills 2023-03-24
Across
- Facts, information, and skills acquired by a person through experience or education
- Ability to understand another person’s emotions and to understand their point of view
- Attitude/Language Being friendly at all times
- The action of paying close attention to something.
- Skin Ability to keep from getting upset or offended by the things other people say and do
Down
- Being able to rapidly learn new skills and behaviors in response to changing circumstances
- Listening Rephrasing the issue in your own words and asking a customer if that sounds right is enough to make them feel like you really understand them.
- Communication Skills Efficiently answering questions
- Remain calm even when attacked, positive when faced with pessimism, and professional when a customer gets personal.
9 Clues: Attitude/Language Being friendly at all times • The action of paying close attention to something. • Communication Skills Efficiently answering questions • Facts, information, and skills acquired by a person through experience or education • Ability to understand another person’s emotions and to understand their point of view • ...
3.01 KeyTerms 2023-02-22
Across
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- The rivalry between two or more businesses to attract scarce customer dollars
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- The combination of the four elements of marketing—product, place, promotion, and price
- Goals a company hopes to accomplish through its pricing strategies
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
Down
- A retail store competing on the basis of low prices and offering limited customer service
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- An organization’s portion of the total industry sales in a specific market
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
3.01 Key Terms 2023-02-22
Across
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- The rivalry between two or more businesses to attract scarce customer dollars
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- The combination of the four elements of marketing—product, place, promotion, and price
Down
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- he amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- Goals a company hopes to accomplish through its pricing strategies
- An organization’s portion of the total industry sales in a specific market
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- A retail store competing on the basis of low prices and offering limited customer service
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
Office & general business vocabulary 2022-09-08
15 Clues: PDG • facture • clavier • service • bénéfice • une fusion • pause café • consommateur • actionnaires • emploi du temps • note en interne • Chiffre d'affaires • diriger une société • heures supplémentaires • travailleur temporaire
Operations 2024-08-12
Across
- One of Distribution Ops' upcoming initiatives is the digital transformation of the ______ of Adviser (COA)
- Distribution Ops works on the digital transformation of end-to-end auto adviser _____ with STP capability
- How are our Individual Life Insurance Claim payments usually made?
- The Customer Service Centre is located on Level _____ of SGX Centre 2
- New Business & Underwriting has _____ sub-functions
- The two platforms that provide self-service options for managing insurance policies are Singlife Online and _____
- What is the second step carried out by the Individual Life Claims department in a usual claim process?
Down
- _____ is one of New Business & Underwriting's key initiative to help transform customers' experience
- The Service Engagement function contacts our Shield claimants to help them reclaim hospital expenses from their _____ insurers
- Distribution Ops is the ______ to advisers' sales journeys
- The assessment of medical and financial risks is known as?
- The Service Quality function handles all complains for _____ businesses
- The Web Comms function strives to provide customers & advisers with the best e-service within ____ workdays
- The Individual Life Insurance Claim department won the Insurance Awards 2024 – Claims Initiative of the Year for _____ Accident Claims
- _____ integration benefits Customer Service Executives by offering a unified client view for faster resolutions
15 Clues: New Business & Underwriting has _____ sub-functions • Distribution Ops is the ______ to advisers' sales journeys • The assessment of medical and financial risks is known as? • How are our Individual Life Insurance Claim payments usually made? • The Customer Service Centre is located on Level _____ of SGX Centre 2 • ...
Customer Service Week 2024! 2024-09-24
Across
- Being of service or assistance
- A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
- Customers that put their services on vacation over the summer are called
- The opportunity to pay a bill late without having services shut off is an
- Work done by one person or group that benefits another
- If the caller is upset, stay
- Watch your __________when speaking to customers
Down
- Transmit information
- The first known use of a ___________was in 1885
- A form used in making a request
- Someone who pays for services
- Hear with intention
- Recognize with gratitude
13 Clues: Hear with intention • Transmit information • Recognize with gratitude • If the caller is upset, stay • Someone who pays for services • Being of service or assistance • A form used in making a request • The first known use of a ___________was in 1885 • Watch your __________when speaking to customers • Work done by one person or group that benefits another • ...
CS Crossword 2022-11-08
Across
- cannot enter most garages due to its size to offload
- what does a 3rd party always need?
- picking up today and delivering tomorrow
- a mileage return to the same city it picked up in should be rated
- the system we use to approve or deny loading/unloading time
- ROBN stands for what city?
- needed for a frozen specimen
- what is required for all hazmat deliveries?
- available all day everyday
- 1.5 per minute
- 800's and 900's
- what should we ask for all flatbed, gooseneck and curtain side orders?
- a piece of equipment that can only deliver on a dock truck
Down
- 3565 building
- tentative price
- can haul 17' pieces
- what type of customer is always exempt from an advisement
- requires a charge and direct service
- barcodes
- a customer calls requesting a delivery every Friday for the future, who do you email?
- letting the customer know about possible delays in service
- 640 jackson st
- due time is automatically pushed to 1700 if placed prior to 1200
- 15 minutes pickup and delivery window
- matching pickup/delivery windows
- 2500 and 48x72
26 Clues: barcodes • 3565 building • 640 jackson st • 1.5 per minute • 2500 and 48x72 • tentative price • 800's and 900's • can haul 17' pieces • ROBN stands for what city? • available all day everyday • needed for a frozen specimen • matching pickup/delivery windows • what does a 3rd party always need? • requires a charge and direct service • 15 minutes pickup and delivery window • ...
PrePass 2022-09-21
Across
- Customer uses this service to check tolling history
- One of our four pillars is?
- Travels local
- What city in Utah is the office located in?
- What is the first name of the president and CEO of the alliance?
- Customer uses this to check violations
- The bypass service that covers North Dakota
- What is the name of the conference room that looks over the Suns arena?
- This device can be used nationwide and cannot be reactivated and receives the highest volume discount in New York
- Needed if you travel through Oklahoma, Texas and Kansas
Down
- what does the ISS score affect?
- Traveling multiple states
- The agency is responsible for collecting safety data and processing it.
- Provides weigh station coverage digitally
- Permit needed to travel interstate and is over 26,001
- What is the name of our LMS accessible through the employee hub?
- What is the max you can keep a customer on hold?
- When a truck is GVW is 26,000 or less
- A number from 1 to 100 reflects how often the FMCSA feels the carriers should be inspected
- Drivers are required to have this if they pickup and drop off in the state of California
20 Clues: Travels local • Traveling multiple states • One of our four pillars is? • what does the ISS score affect? • When a truck is GVW is 26,000 or less • Customer uses this to check violations • Provides weigh station coverage digitally • What city in Utah is the office located in? • The bypass service that covers North Dakota • What is the max you can keep a customer on hold? • ...
Managed Service Professional 2016-05-16
Across
- Personal commitment to excellence, motivation and consistency will achieve a high level of ___________.
- We Honor our ___________ .
- Professionalism, Respect, Perseverance.
- We develop and apply ideas and methods that have never been used before.
- People who have achieved an acclaimed level of proficiency; we are Managed Service _____________.
- Thinking outside the box; introducing new ideas and methods.
- Be most desirableexciting place to work - unlocking the value of our people.
- We Apply our ____________ .
- We Know our _________ .
- Make a paradigm shift for existing Managed Services.
- Lead the way to Managed Services for Information and Communication Technology.
- Strengthen our relationships with our customers.
- Differentiate through quality, performance and capability. Create unprecedented value, leading to customer loyalty and desirability.
Down
- Having a deep understanding of our Customers Business which enables us to make suggestions of improvement in advance is to be _________.
- Accomplishment of desired goals.
- The act of acknowledgment for excellence; E-star.
- To see the world through our customer(s) eyes and show an empathetic approach to the way we do business together which acts as a differentiator for our services and people.
- In Pursuit of the Ultimate __________ .
- We Realize our _____________ .
- We create a positive ________ experience for both our customer and Ericsson.
- Our plan of action designed to achieve our desired goals.
- We ________ for being a Managed Service Professional.
- We _________ our Company.
- Delivering commitments, focusing on continuous improvement and proactively innovate processes and tools for support.
24 Clues: We Know our _________ . • We _________ our Company. • We Honor our ___________ . • We Apply our ____________ . • We Realize our _____________ . • Accomplishment of desired goals. • In Pursuit of the Ultimate __________ . • Professionalism, Respect, Perseverance. • Strengthen our relationships with our customers. • The act of acknowledgment for excellence; E-star. • ...
PI-001 Vocabulary 2022-10-24
Across
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- A retail store competing on the basis of low prices and offering limited customer service
- The combination of the four elements of marketing—product, place, promotion, and price
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
Down
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- The rivalry between two or more businesses to attract scarce customer dollars
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- Goals a company hopes to accomplish through its pricing strategies
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- An organization’s portion of the total industry sales in a specific market
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
15 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
BTEC Business Level 2 Unit 4 Customer Service 2024-02-06
Across
- A hub containing staff whose primary role is to support customers, where they may answer phone queries but also use other means such as online chat, is called a …
- When staff know lots of information about a good or service that can include its application, function, features, and use, we say they have good …
- Customers who return to the business to purchase products again referred to as … business
- An idea held by the public about a business or its products is called it’s company …
- What is the term for a feeling of fulfilment and happiness an employee feels from their role?
- Connecting with customers online or through call centres is called … customer service
- Product information that is appropriate, helpful and satisfies the customers is called … information. Actions of staff that is appropriate, helpful and satisfies the customers is called … service.
- What is the term for the extent to which a product/service's perceived performance matches a buyer's expectations?
Down
- What is the term for the minimum quality standards for a product or service that is acceptable to consumers?
- What is the term for activities and benefits provided by a business to its customers to create goodwill and customer satisfaction?
- When sales staff and customers are physically in the same location this is called … customer service.
- What do we call the collaborative efforts of staff to support customers and deal with customer issues effectively?
12 Clues: An idea held by the public about a business or its products is called it’s company … • Connecting with customers online or through call centres is called … customer service • Customers who return to the business to purchase products again referred to as … business • ...
Marketing Management 2024-01-27
Across
- Identifying external opportunities and threats
- The study of consumer behavior and how they make decisions.
- A method of tracking and measuring the results of a marketing campaign.
- A research method that involves collecting data through interviews and surveys.
- A marketing strategy that focuses on building relationships with customers.
- Creating brand awareness and positive associations.
- The amount of money a buyer is willing to pay for a good or service.
- A measurable objective that a marketing campaign aims to achieve.
- A unique selling proposition that sets your product apart from the competition.
- Targeting specific customer segments with tailored messaging.
- A bootstrapped venture focusing on solving a specific problem with minimal resources.
- The systems and procedures used to create, deliver, and maintain your product or service.
- Setting the price of a product or service.
- Partnering with other brands or influencers for mutual benefit.
- The process of managing a brand's online presence and reputation..
- Analyzing internal strengths and weaknesses
- Building a strong online presence for your brand.
- A legal protection for a unique product or brand name.
- Words and phrases people type into search engines.
- A communication channel used to reach and influence potential customers.
- Tracking and measuring the results of marketing activities.
- An offer to entice customers to try a product or service.
- The four Ps of marketing: Product, Price, Place, and _____.
- The process of identifying and understanding who your customers are.
- Offering exceptional customer service and support.
- The off-page factors that influence a website's ranking.
Down
- Using blockchain technology for secure data management and transparency in advertising.
- Identifying your competitors and their strategies.
- third-party publishers means.
- Leveraging data and analytics to inform marketing decisions, optimize campaigns, and measure results.
- The tangible cues that customers experience, shaping their perception of your brand.
- The process of searching for and selecting goods or services to buy.
- Understanding your target audience's needs and desires.
- Promoting ethical and responsible business practices.
- A temporary reduction in price to attract buyers.
- The channels and locations where customers can access your product.
- Brands get this information by tracking consumer profiles and activity on the Internet.
- A person who purchases goods or services.
- The human talent behind your product or service, both employees and partners.
- The tangible good or intangible service offered to customers.
- A promotional campaign that offers a free gift or service to new customers.
- The value perceived by the customer, often exceeding the product's price.
- Creating content that attracts and engages target audiences.
- the activity of showing and advertising a company's prroduct in the best possible way.
- The technical aspects of a website that affect its ranking.
- The act of offering goods or services for a price.
- A visual representation of a brand, including its logo and colors.
- A pricing strategy that charges different prices for the same product to different customers.
- Strategies used to communicate the value of your product and persuade customers to buy.
- Search Engine Optimization.
- Building loyalty and repeat business.
- Offering discounts and promotions to attract customers.
52 Clues: Search Engine Optimization. • third-party publishers means. • Building loyalty and repeat business. • A person who purchases goods or services. • Setting the price of a product or service. • Analyzing internal strengths and weaknesses • Identifying external opportunities and threats • A temporary reduction in price to attract buyers. • ...
Crossword 2020-04-30
Across
- Our values
- Persuaders Pamela & Paolo
- A great resource to find all things
- Avengers Alan & Anya
- Event Bi-annual surprise gathering focused on camaraderie and knowledge sharing
- Internal communication tool
- Action Network Andy’s Original Name for the company
- A group or segment of people, such as High Earning Millennial Moms
- Reward fellow co-worker for great work
- Software as a Service
- Work from Home Tool
Down
- Our Platform
- Phone Room on the Marketing Side
- A subset of our customers
- Parks Customer of the Year
- Blazers: Brenda & Barrett
- Mavens Marc & Mia
- Obsession Placing customer-driven insights and innovation at the center of every big decision your business makes
- University Annual company-wide training
- Advil, Coca-cola, Dell, McDonald’s Ford
- Someone that works at Resonate
21 Clues: Our values • Our Platform • Mavens Marc & Mia • Work from Home Tool • Avengers Alan & Anya • Software as a Service • Persuaders Pamela & Paolo • A subset of our customers • Blazers: Brenda & Barrett • Parks Customer of the Year • Internal communication tool • Someone that works at Resonate • Phone Room on the Marketing Side • A great resource to find all things • ...
5.01 Pricing 2024-04-04
Across
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- The amount of money a business plans to spend on promoting its goods and services during a certain period of time
- An organization’s portion of the total industry sales in a specific market
- An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
- Marketing element referring to what goods, services, or ideas a business will offer its customers
- A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
- Goals a company hopes to accomplish through its pricing strategies
- Marketing element referring to selection of the various types of communications that marketers use to inform, persuade, or remind customers of their products
Down
- A retail store competing on the basis of low prices and offering limited customer service
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- The rivalry between two or more businesses to attract scarce customer dollars
- Marketing element focusing on considerations in getting a selected product in the right place at the right time
- The combination of the four elements of marketing—product, place, promotion, and price
- A marketing function that involves determining and adjusting prices to maximize return and meet customers’ perceptions of value
- The message channel used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines)
16 Clues: Goals a company hopes to accomplish through its pricing strategies • An organization’s portion of the total industry sales in a specific market • The rivalry between two or more businesses to attract scarce customer dollars • The combination of the four elements of marketing—product, place, promotion, and price • ...
Strand 1 Review 2021-02-05
Across
- The imaginary line on the Earth's surface where a calendar day begins
- Acknowledging the existence, contributions, and value of all the earth's cultures and peoples
- A way of analyzing a market by specific characteristics to create a target market
- Industry in which businesses are associated with travel and transportation
- The 4P's: Product, price, place, and promotion
- An intangible task that is performed for a customer in exchange for money
- Consists of the beliefs, customs, and traditions people pass on from generation to generation
- Marketing research, promotion, and distribution
- When a product is quickly born and then dies just as quickly
- Things that cannot be touched, such as memories or experiences
- During this phase of the Product Life Cycle, there is fierce competition between destinations and there must be reinvestment and reinventing to prevent decline or closure
- The sum of weather over a period of time
- Specific group of consumers an organization selects as the focus of its marketing plan
- The idea a product can cease to exist or become unusable in a limited time period
- The amount of money a customer is willing to pay for a product
- Intangible products realized by someone performing a task in exchange for money, such as a haircut
Down
- The attitude that a person's own culture is the best and most natural
- Something that is subject to adjustment or change, such as ticket prices or perceptions
- A process that traces the stages of a products acceptance from its introduction to its decline
- service All interactions between a customer and product provider at the time of sale and thereafter. Adds value to a product and builds enduring relationships
- Regarding the self as the center of all things with little or no regard for interests, beliefs, or attitudes other than one's own
- Tourism that allows a destination to support both local residents and tourists without compromising future generations
- A business that attends to the details of transportation, itinerary, accommodations for travelers
- A branch of tourism encompassing adventure tourism and sustainable development or regions for future generations
- Forests destroyed to create tourist destinations
- The physical components of a destination, such as hotels, restaurants, roadways, and transportation
- The location where the customer will preview and buy the product
- Marks the boundary line between North and South hemispheres and the reversal of the seasons
- The process of developing, promoting, and distributing products, or goods and services, to satisfy customers' needs and wants
- All activities that encourage the customer to consider viewing and buying a product
- A good or service that satisfies some wants and needs of customers
- Industry in which businesses are associated with food/service management or lodging
32 Clues: The sum of weather over a period of time • The 4P's: Product, price, place, and promotion • Marketing research, promotion, and distribution • Forests destroyed to create tourist destinations • When a product is quickly born and then dies just as quickly • Things that cannot be touched, such as memories or experiences • ...
FOH General Recap 2021-04-13
Across
- You would need to give this to your customer if they ordered haddock or salmon dish. (4)(7)
- All tables set up need to have this allocated to them from a service point of view. (5)(6)
- This accompaniment would be offered to a customer having haddock.(7)(5)
- A espresso based drink usually made with a single shot of coffee, steamed hot milk, topped with a thick layer of foamed milk.
- When serving food to a customer, where possible it must be served to this side of them.
- A hot drink made with espresso and steamed milk, often served in a tall glass.
- Any additional or starter cutlery should be taken over on this to customer's table. (5)(5)
- If your customer was eating roast lamb or a lamb chop, you would offer this accompaniment.(4)(5)
- This is the last item that you would put on your set table.
- This accompaniment would be offered to someone having tea.(5)(5)
Down
- You must make sure that you have a pot of this when you are steaming or polishing items for setting up.
- You would usually give this accompaniment to someone having coffee.(5)(5)
- As you work it is important to keep your area in this way at all times.
- This should be used to carry hot plates from the kitchen to customers at tables. (7)(5)
- This person should always be served first at a table.
- All glasses or cups should always be carried using this, whether they are clean or dirty.(5)(4)
- When clearing plates from a customer table, this is the side you take from.
- This piece of cutlery would be needed if your customer ordered a steak or lamb chop. (5)(5)
- This is something you should do with most of your uniform before wearing it for service.
- It is essential that all cutlery and glassware has this done before setting up a table.
20 Clues: This person should always be served first at a table. • This is the last item that you would put on your set table. • This accompaniment would be offered to someone having tea.(5)(5) • As you work it is important to keep your area in this way at all times. • This accompaniment would be offered to a customer having haddock.(7)(5) • ...
Chapter 8 2015-03-24
Across
- The differential effect that knowing the brand name has on customer response to the product or its marketing
- Services a produced and consumed at the same time and cannot be separated from their providers. This is Service …
- Services cannot be seen, tasted felt, heard or smelled before they are bought. This is Service …
- The set of all product lines and items that a particular seller offers for sale.
- Extending
- A brand created and owned by a reseller of a product or service.
- A product bought by final consumers for personal consumption
- A group of products that are closely related because they function in a similar manner, are sold to the same customer groups, are marketed through the same types of outlets, or fall within a given price range.
- The quality of services may vary greatly depending on who provides them and when, where, and how they are provided. This is Service …
- Atype of consumer product that the customer, in the process of selecting and purchasing, usually compares on such attributes as suitable, quality, prices, and style
- A type of consumer product that the consumer either does not know about or knows about but des not normally consider buying
Down
- Services cannot be stored for later sale or use. This is Service …
- A product category bought by individuals and organization for further processing or for reselling.
- An activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
- A name,term, sign, symbol, or design or a combination of these, that identifies the products or services of a seller.
- A type of consumer product with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort
- The activities of designing and producing the container or wrapper for a product.
- Anything that can be offered to a market for attention, aquisition, use, or consumption that might satisfy a want or a need
- The practice of using the established brand names of two different companies on the same product.
- A type of consumer product that customers usually buy frequently, immediately, and with minimal comparison and buying effort
- One attribute of a physical product or service described as Freedom from defects.
21 Clues: Extending • A product bought by final consumers for personal consumption • A brand created and owned by a reseller of a product or service. • Services cannot be stored for later sale or use. This is Service … • The set of all product lines and items that a particular seller offers for sale. • ...
Set 4 2024-02-20
Across
- What Service Cloud function streamlines repetitive tasks?
- What Sales Cloud method involves multiple stakeholders predicting sales together?
- What Sales Cloud feature enables the creation of specific data fields?
- What process in Service Cloud extends service agreements?
- What Sales Cloud process involves invoicing and receiving payments?
- What Sales Cloud feature tracks sales activities based on location?
- What data in Service Cloud provides insights into service quality?
Down
- What Sales Cloud source involves obtaining leads through recommendations?
- What Sales Cloud function involves collaboration with external partners?
- What process in Service Cloud guides new customers through product setup?
- What Service Cloud feature ensures access to up-to-date information?
- What Sales Cloud tool allows access to sales data on-the-go?
- What Service Cloud feature troubleshoots issues remotely?
- What Service Cloud tool gathers customer feedback?
- What Sales Cloud metric measures the efficiency of sales efforts?
- What Service Cloud practice tracks and resolves issues?
16 Clues: What Service Cloud tool gathers customer feedback? • What Service Cloud practice tracks and resolves issues? • What Service Cloud function streamlines repetitive tasks? • What Service Cloud feature troubleshoots issues remotely? • What process in Service Cloud extends service agreements? • What Sales Cloud tool allows access to sales data on-the-go? • ...
One Raf 2023-01-09
Across
- to allow a Direct Debit to be collected from an account, authority must be given by the account holder
- Your payment was declined as there wasn't enough money in the account
- Transaction not permitted to the cardholder or the customer
- Identification of the card is invalid
- service which allow customers to make and receive payments to and from their accounts
- is an industry wide effort to reduce fraud by asking customers to confirm their identity when making a payment online
- is a regular payment that pays a fixed amount to the same recipient on regular dates
- are one-off payments sent and received on a pre-arranged date, set up by customer in advance
- used by businesses and government institutions for taking regular or recurring payments like household bills, subscriptions, memberships, charitable donations etc.
- Your payment was declined as you entered the wrong PIN
Down
- sent to customer if complaint is still unresolved within 4 weeks
- Cardholder must change the PIN to be able to perform the transaction
- Complaints about how an interaction was handled by a colleague(s) or the business
- sent to customer if complaint is still unresolved within 8 weeks
- sent within three business days if complaint is not resolved
- Card has expired, currently means that customer has entered incorrect expiry date
- any expression of dissatisfaction whether justified or not where there is no claim of financial loss, material distress or inconvenience
- any oral or written expression of dissatisfaction about how a financial service, claims management service or a redress determination has been provided, or failed to be provided
- sent when complaint is resolved within three business days
- responsible for the schemes behind the clearing and settlement of UK automated payment methods
- can come in all shapes and sizes however this is not limited and you should use your emotional intelligence and common sense during interactions
- this section must contain issue details from IRISP model
- payment related complaint
- an automated ‘pull payment’ which gives merchants the ability to pull (take) money from your account
- Number of withdrawal transactions exceeds card limit
25 Clues: payment related complaint • Identification of the card is invalid • Number of withdrawal transactions exceeds card limit • Your payment was declined as you entered the wrong PIN • this section must contain issue details from IRISP model • sent when complaint is resolved within three business days • Transaction not permitted to the cardholder or the customer • ...
PF & AA 2025-01-03
Across
- PF service that empowers businesses to Validate & Override records that have been shared post-enrichment.
- PF CDP integration with e-commerce aims to empower marketers to create and manage customized discount programs according to customer loyalty.
- PF feature that enables users of businesses to efficiently enrich small datasets by allowing the upload of multiple records in a single operation such as uploading CSV or Excel file.
- PF Recommendations Engine placement feature encourages customers to spend more on an item they have already chosen to purchase by either increasing the quantity or upgrading an attribute to a more expensive version.
- A statistical analysis method that uses aggregated data to evaluate various marketing activities and their impact on a return on investment provided to our businesses by Applied Analytics.
- The acronym for the name of summit that is a platform to exchange ideas, network with peers, and discover new ways to drive data-driven innovation hosted by Data Domain.
- PF feature that allows showing different custom prices according to customer segmentation done by CDP.
- PF Customer Enrichment service that helps end users on the web pages of our Businesses to find and fill-out input information related to their business such as National ID, VAT ID, Address, Pin code, etc.
Down
- PF feature that helps care and agents of businesses which adopted to CDP, view all e-mail communications that have been sent to customers in the cockpit or a custom destination.
- Third-party managed Machine Learning service for recommendations provided by AWS used by PF Recommendation Engine for ML-based recommendations (without AWS prefix).
- Applied Analytics model for businesses that make analysis on customer attrition is defined as the event when a customer does a certain activity that signifies departure from an ideal outcome.
- PF Customer Enrichment logic that consolidate company or group of companies together.
- .... Datasets are organized and structured data that are stable and ready to use. The data ranges from various ad platforms, consoles etc. to unifying data from various sources. These data sets are the building blocks which can be used as a base to create various other models and products.
- PF service acts as a wrapper for Statsig (3rd party external service) to provide experimentation details to businesses provided by CDP.
- PF RE feature that allows traits in the placement title seamlessly, without needing developer assistance, such as 'Welcome Steven', 'Most Popular Products in Bengaluru' etc. It's integrated with CDP.
- PF Recommendations Engine placement feature that encourages customers to purchase an additional item that compliments their existing cart contents.
16 Clues: PF Customer Enrichment logic that consolidate company or group of companies together. • PF feature that allows showing different custom prices according to customer segmentation done by CDP. • PF service that empowers businesses to Validate & Override records that have been shared post-enrichment. • ...
13.1 vocab 2016-03-08
Across
- experienced salespeople before selling on their own
- feelings experienced by a customer through association with a product
- The names of other people who might buy the product
- matching characteristics of a product to a customer's needs and wants.
- sales lead. is a potential customer
- are conscious, logical reasons for a purchase
- involves coordination of sales and promotional plans with buying and pricing.
Down
- reasons a customer buys a product
- reasons for remaining a loyal customer of a company
- found on websites and in published materials such as labels
- the advantages or personal satisfaction a customer will get from good or service.
- of a product are tangible attributes that help explain how a product is constructed
- created by noting the function of a product feature and explaining how it benefits a customer
- chain method when salespeople ask previous customers for names of potential customers
- looking for new customers
- Canvassing is a process of locating as many potential customers as possible without checking leads beforehand " blind prospecting"
16 Clues: looking for new customers • reasons a customer buys a product • sales lead. is a potential customer • are conscious, logical reasons for a purchase • reasons for remaining a loyal customer of a company • experienced salespeople before selling on their own • The names of other people who might buy the product • found on websites and in published materials such as labels • ...
FEP Crossword 2016-02-25
Across
- When we have permission to discuss information w/an outside entity regarding our customer we complete this form or add them to the employment plan
- This screen must be completed after training service is added to the employment plan
- Must be used to support to support a customer for work and training related expenses to alleviate circumstances impeding the customer’s ability to begin or continue employment, job search, training or education
- These hours can only be applied towards UNPAID activities that the customer was scheduled to participate on the day for
- Screen that must be completed before or on the same day as the first issuance of Y funds for the month
- Hours that represent two full weeks of ongoing employment hours and worker creates ongoing participation hours
- Up to one hour of this unsupervised time may count for each hour of classroom time.
Down
- A worker will add this to the employment plan if the customer is not participating at the negotiated level
- Must be signed within 10 days of negotiating or updating. With the exception of adding AR to it.
- If eligible or no longer eligible, this service must be added or removed within 10 calendar days of verifying participation
- If the customer does not begin participation or show reasonable cause, close the “Activity Review” service and open this service
- When hours entered do not match the verification/documentation that the ec has imaged/attached
- Time which cannot be used for getting to the first job activity and returning home. It can only be used for travel between job search activities.
13 Clues: Up to one hour of this unsupervised time may count for each hour of classroom time. • This screen must be completed after training service is added to the employment plan • When hours entered do not match the verification/documentation that the ec has imaged/attached • ...
Ready, Set, Service! Customer Service Week 2013 2013-11-08
Across
- To hear with intention
- Someone who pays for goods or services
- Continually looking for ways to improve what we do and how we do it
- We love our ______
- What you make before pulling a certain turkey bone
- To recognize with gratitude; be grateful for
- Work done by one person or group that benefits another
Down
- Shapes and directs the way we work
- Every day for Eric
- Contentment
- A group of concepts that express operational aspects of our marketing philosophy
- A connection, association or involvement
- Pledge or promise
- Our tagline: Count on EMC to Make Life ____
- Sharing ideas to find win-win solutions
- A common Thanksgiving dessert
16 Clues: Contentment • Pledge or promise • Every day for Eric • We love our ______ • To hear with intention • A common Thanksgiving dessert • Shapes and directs the way we work • Someone who pays for goods or services • Sharing ideas to find win-win solutions • A connection, association or involvement • Our tagline: Count on EMC to Make Life ____ • ...
Business studies Crossword 2020-06-09
Across
- Advertisement of product or service
- The person who purchases the product or service
- The person who utilises the product or service
- A difference in product or service from competitors
- A project or undertaking
- Online shopping
Down
- This cost does not change at all
- Person who sets up a business taking financial risks
- 4 elements that make a business effective
- Companies selling the same type of item or service
- Not sold or produced anymore
- Profits equal costs
- Financial gain after taking away expenditures
13 Clues: Online shopping • Profits equal costs • A project or undertaking • Not sold or produced anymore • This cost does not change at all • Advertisement of product or service • 4 elements that make a business effective • Financial gain after taking away expenditures • The person who utilises the product or service • The person who purchases the product or service • ...
Business studies Crossword 2020-06-09
Across
- A difference in product or service from competitors
- Profits equal costs
- Financial gain after taking away expenditures
- Companies selling the same type of item or service
- Online shopping
- Person who sets up a business taking financial risks
Down
- 4 elements that make a business effective
- Advertisement of product or service
- The person who purchases the product or service
- Not sold or produced anymore
- A project or undertaking
- The person who utilises the product or service
- This cost does not change at all
13 Clues: Online shopping • Profits equal costs • A project or undertaking • Not sold or produced anymore • This cost does not change at all • Advertisement of product or service • 4 elements that make a business effective • Financial gain after taking away expenditures • The person who utilises the product or service • The person who purchases the product or service • ...
Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget 2024-04-08
28 Clues: sohva • mainos • tilava • huvila • varata • palvelu • asiakas • vaeltaa • nauttia • palaute • kotoisa • päättää • pakastin • mukavuus • vuokrata • jääkaappi • uima-allas • kirjailija • remontoida • vedenkeitin • vuosikymmen • paikallinen • villi luonto • petivaatteet • villieläimistö • pitää parempana • jäädä, olla yötä • kaupungin siluetti
0320 2023-03-20
Across
- a person who buys goods or a service
- ask questions
- a table that you can work at, often one with drawers
- ex: _______ the message
Down
- 操作
- to share information with others by speaking, writing, moving your body
- a type of computer not easy to carry
- similar with "screen"
- ex: provide customer ___________
- ________ down the notes
10 Clues: 操作 • ask questions • similar with "screen" • ________ down the notes • ex: _______ the message • ex: provide customer ___________ • a person who buys goods or a service • a type of computer not easy to carry • a table that you can work at, often one with drawers • to share information with others by speaking, writing, moving your body
Quality Management System 2024-10-18
Across
- make something better
- perform an action
- deciding on what to do
- features in a good/service expected by the customer
- a person who buys a good or service
Down
- adhere to rules/conform accordingly
- level of quality
- same standard
- a series of steps to achieve an end result
- foundation for system of belief and behaviour
10 Clues: same standard • level of quality • perform an action • make something better • deciding on what to do • adhere to rules/conform accordingly • a person who buys a good or service • a series of steps to achieve an end result • foundation for system of belief and behaviour • features in a good/service expected by the customer
UNIT 4 2020-10-21
Across
- distributors could see incremental
- INFLUENCING NETWORK DESIGN DECISIONS
- item at a retail store
- company decide the price on product
- to a customer shopping for
- an online order has no physical
- return a product purchased at a retail
- online
- the country
- storing keeping unit
- storage the finished product
- gains of 10 to 20 percent by
Down
- time to delivery
- share planning and forecasting
- factors include taxes, tariffs, exchange
- facility serves the role of being a low-
- business to customer
- door to door product service
- by speeding up collection
- supply source for markets located
- on shopping
21 Clues: online • on shopping • the country • time to delivery • business to customer • storing keeping unit • item at a retail store • by speeding up collection • to a customer shopping for • door to door product service • storage the finished product • gains of 10 to 20 percent by • share planning and forecasting • an online order has no physical • supply source for markets located • ...
ENTREPRENEURIAL MIND 2021-06-30
Across
- _______ alliance, organizational relationship
- estimate of product/service sales
- entities like school, church, charitable institutions
- _________ product, fundamental benefit
- customer description
- document of rights and duties
- web of relationships
- dividing the total market
- __________ data/new information
- an artificial being recognized by law
- beyond the owner's investment
Down
- right to buy before others
- _____________ certificate, number of shares owned
- sense of obligation to repay
- group of customers
- business owned by one person
- two or more co-owners
- to create customer awareness
- ceasing the partnership
- gather/process/interpret/report information
20 Clues: group of customers • customer description • web of relationships • two or more co-owners • ceasing the partnership • dividing the total market • right to buy before others • sense of obligation to repay • business owned by one person • to create customer awareness • document of rights and duties • beyond the owner's investment • __________ data/new information • ...
THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27
Across
- A place to manage and create cases
- The Appliance Delivery
- Major Appliance
- Home Services
- Market Delivery Operations
- Specialty Assistant Store Manager
- Home Depot Interiors
- Install Connect
- System that details an MA order where work orders and delivery appointments are rescheduled
- District Services Manager
Down
- Depot Direct
- Post Sale Markdown
- Customer Service Agreement
- Return Goods Authorization
- Delivery Execution Team
- Home Depot Exteriors
- System that houses order information and where we work from
- A place to keep electronic files
- Customer Order Specialist
- A place to share work with your network
- Purchase Order
21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Exteriors • Home Depot Interiors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Return Goods Authorization • Market Delivery Operations • A place to keep electronic files • ...
THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27
Across
- A place to manage and create cases
- The Appliance Delivery
- Major Appliance
- Home Services
- Market Delivery Operations
- Specialty Assistant Store Manager
- Home Depot Interiors
- Install Connect
- System that details an MA order where work orders and delivery appointments are rescheduled
- District Services Manager
Down
- Depot Direct
- Post Sale Markdown
- Customer Service Agreement
- Return Goods Authorization
- Delivery Execution Team
- Home Depot Exteriors
- System that houses order information and where we work from
- A place to keep electronic files
- Customer Order Specialist
- A place to share work with your network
- Purchase Order
21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Exteriors • Home Depot Interiors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Return Goods Authorization • Market Delivery Operations • A place to keep electronic files • ...
Unit 5: Ch. 15 Closing the Sale 2016-10-19
Across
- encourages a customer to make a decision between two items
- strategies businesses use to stay close to their customer
- obtaining positive agreement from customer to buy
- things customers do or say to indicate a readiness to buy
- an initial effort to close a sale
Down
- when a product is in short supply or when the price will be going up in the near future
- selling additional goods or service to the customer
- method in which you ask for the sale
- explains service that overcome obstacles or problems
9 Clues: an initial effort to close a sale • method in which you ask for the sale • obtaining positive agreement from customer to buy • selling additional goods or service to the customer • explains service that overcome obstacles or problems • strategies businesses use to stay close to their customer • things customers do or say to indicate a readiness to buy • ...
Acronym Busters 2022-09-06
Across
- EBIT - Earnings Before _______ and Taxation (8)
- OTN - _______ Transport Network (7)
- VoF - Voice Over _____ (5)
- BRA - Basic Rate _______ (6)
- MVNO - Mobile _______ Network Operator (7)
- ONT - Optical Network ________ (8)
- UFL - _____ Front Line
- PIV - ____ Implementation Verification (4)
- CLNE - _______ Located Network Equipment (8)
- ETF - Early Termination ___ (3)
- GUI - _______ User Interface (9)
Down
- eNPS - Employer Net _______ Score (8)
- ICMS - Integrated Customer ________ System (10)
- ADSL - Asymmetric Digital _______ Line (10)
- CDR - ____ Detail Record (4)
- POTS - Plain ___ Telephone Service (3)
- VoIP - Voice Over Internet _______ (8)
- MDR - _______ Drive (7)
- VPN - _______ Private Network (7)
- TLA - Three Letter _______ (7)
- HA - _______ Availability (4)
21 Clues: UFL - _____ Front Line • MDR - _______ Drive (7) • VoF - Voice Over _____ (5) • CDR - ____ Detail Record (4) • BRA - Basic Rate _______ (6) • HA - _______ Availability (4) • TLA - Three Letter _______ (7) • ETF - Early Termination ___ (3) • GUI - _______ User Interface (9) • VPN - _______ Private Network (7) • ONT - Optical Network ________ (8) • ...
THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27
Across
- Customer Service Agreement
- Home Services
- Specialty Assistant Store Manager
- Major Appliance
- A place to share work with your network
- Home Depot Interiors
- A place to keep electronic files
- Market Delivery Operations
- Return Goods Authorization
- District Services Manager
- Delivery Execution Team
Down
- Customer Order Specialist
- Post Sale Markdown
- A place to manage and create cases
- System that houses order information and where we work from
- Install Connect
- Home Depot Exteriors
- Purchase Order
- System that details an MA order where work orders and delivery appointments are rescheduled
- The Appliance Delivery
- Depot Direct
21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Interiors • Home Depot Exteriors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Market Delivery Operations • Return Goods Authorization • A place to keep electronic files • ...
salles vocabulary 2023-12-21
Across
- put something forward
- earn money
- where you buy clothes or food
- food or non food shopping center
- something smaller than a fair
- process leading to the appearance of something
- proof of purchase
- document which shows the price of an ite or a service
- sometting you ask fr when it's missing
- make a customer pay
- place where we buy items
Down
- slice
- person entering the store
- benefit,advantage produced by something
- money that a customer gets back
- get by playing
- goal we are aiming for
- something missing
- opposite of high
- online business
20 Clues: slice • earn money • get by playing • online business • opposite of high • proof of purchase • something missing • make a customer pay • put something forward • goal we are aiming for • place where we buy items • person entering the store • where you buy clothes or food • something smaller than a fair • money that a customer gets back • food or non food shopping center • ...
PPF 2023-12-19
Across
- What is the name of the Supplier solution that includes Carrier Service, Inventory Service, and Shipping Documentation as part of its standard offering?
- Which tab in Gong can be used to search for calls using filter criteria?
- Where do you submit customer security questionnaire requests?
- What acronym is common in analyzing inventory to understand how quickly a product will sell and reduce to 0 on hand?
- Invoice Financing by Kanmon helps our customers maximize their ______?
- Who can you partner with to boost your prospecting?
- What does Supplier Segmentation impact?
- How many components would you need to price out for Community Program with one Fulfillment Model, a custom connection and the retailer needs our technology for automation and access to reporting?
- _____ Connection is the Fulfillment feature you would sell if a prospect has existing connections they send orders to that they want SPS to lift and shift.
- What is the foundation of an order?
- What type of data is foundational across the supply chain for all our customers?
- _____ Connection is the Fulfillment feature you would sell to a supplier selling on Amazon Seller Central who wants to receive those orders through SPS.
Down
- What is one thing all our system automations have in common?
- Who from the retail customer signs off on the designed solution before we move forward to build?
- What is the platform for all SPS Commerce Win/Loss Data?
- Understanding the sequential stages a customer goes through, from initial awareness to purchase and beyond, is crucial. What term encompasses this entire process?
- When we align people, process, and technology, customer implementations get _____.
- What was the primary focus of all the tools shown at the Tech Lab Experience?
- What do we need from retailers before designing new item setup and a change management program?
- What is the slack channel that sales can use to nominate a customer as a reference?
- What type of manufacturing supply chain model relies on formulas or recipes to produce a product?
- What was the name of the big, game-changing project that drove huge wins for Analytics customer implementations in 2023?
- What is the term for improving yourself?
- What team quickly initiates customer outreach to gather information for onboarding teams on new, closed system automation opportunities?
- Instead of Service Level Agreements (SLAs), Fulfillment Support will use the term Service Level _______.
25 Clues: What is the foundation of an order? • What does Supplier Segmentation impact? • What is the term for improving yourself? • Who can you partner with to boost your prospecting? • What is the platform for all SPS Commerce Win/Loss Data? • What is one thing all our system automations have in common? • Where do you submit customer security questionnaire requests? • ...
customer service 2022-10-26
6 Clues: things you have to do • the people that buy your product • people that work for the business • a word that describes how good your product is • when someone is happy with the product they received • offered or provided by a retailer or manufacturer after the sale of an item
Customer Service 2024-08-07
Studeo Sparks 7: 7.1 Travel Accommodation for Any Budget 2024-04-08
28 Clues: sohva • varata • mainos • tilava • huvila • asiakas • palaute • päättää • palvelu • kotoisa • nauttia • vaeltaa • pakastin • mukavuus • vuokrata • jääkaappi • kirjailija • uima-allas • remontoida • vuosikymmen • vedenkeitin • paikallinen • petivaatteet • villi luonto • villieläimistö • pitää parempana • jäädä, olla yötä • kaupungin siluetti
Congratulations on Completing Your Bealls Outlet Training 2019-01-04
Across
- The seasonal magazine we follow for store set up is called?
- You can only shop when you are _____ the clock
- Anytime you come within ________ feet of a customer, you should interact with the customer by saying hello or offering assistance
- We use a __________ statement to politely step away from a customer
- To provide exceptional service to our customers, the fitting rooms are to be cleaned _________ the day
- Before you put expensive cologne or perfume on the sales floor, you put it in what first?
- OCCC members should use their card for ___________ transaction to obtain the double point
- Who do you call when you notice a suspicious individual?
- True or False: Rewards points are only available when customers call the 1-800 customer service number?
- Ages 50 and older receive their discount on this day?
- When a customer walks through the door we ________ them
- We answer the phone by the _________ ring?
- When is it acceptable to run after a suspected shoplifter?
Down
- The $5 reward coupon is good for _____ days
- What does the L stand for in HULA?
- ___________ is the total $ amount of sales that are paid for with an OCCC vs. the total $ amount of sales for the store
- Customers save 15% every Monday or Friday by using what?
- Members will accumulate rewards points on their _____ when their One Car is scanned as a part of the transaction
- The R in G.R.E.A.T stands for what?
- Ages 49 and younger receive their discount on this day?
- The store guide we follow to ensure the store is set up properly?
- Capturing this will allow Loyalty members to get a $5 off $25 coupon on their birthday?
22 Clues: What does the L stand for in HULA? • The R in G.R.E.A.T stands for what? • We answer the phone by the _________ ring? • The $5 reward coupon is good for _____ days • You can only shop when you are _____ the clock • Ages 50 and older receive their discount on this day? • Ages 49 and younger receive their discount on this day? • ...
Crossword Puzzle 2019-09-19
Across
- With angry customers it’s important to let them do this, _____.
- A positive one will make your day better.
- Taking personal responsibility for a customer’s complaint is taking _____.
- Look as upset customers as an _____ to improve.
- Treat each customer as if they’re the _____ one you’ll deal with that day.
- Another word for internal customer is _____.
- When speaking with customers you should vary the _____ of your voice.
- You sound more relaxed and friendly when you _____ while talking on the phone.
- Make each customer feel welcome with a friendly ____.
Down
- Customers who have their complaints satisfactorily resolved tell an average of how many people?
- Delighting customers means _____ their expectations.
- Anticipating problems, heading them off and alerting customers is being _____.
- The people you serve each day.
- The most important customer service skill is _____.
- Positive feedback given by a customer on an InMoment survey.
- Your most important communication tool when you’re on the phone is your _____.
16 Clues: The people you serve each day. • A positive one will make your day better. • Another word for internal customer is _____. • Look as upset customers as an _____ to improve. • The most important customer service skill is _____. • Delighting customers means _____ their expectations. • Make each customer feel welcome with a friendly ____. • ...
Soft Skills 2023-11-21
Across
- Good communication is the _____ between confusion and clarity
- A white glove type of customer service experience
- _________ listen
- The "L" in our Quality Assurance Monitoring Form
- "I will personally take care of this for you." is an example of?
Down
- Key _________ Indicators
- The ability to identify or understand another's situation or feelings
- _____ is listening to what is said.
- Maintain a positive _________
- _______ is hearing what isn't said.
- What, Why, How are examples of what type of questions?
- One company that portrays superior customer service
12 Clues: _________ listen • Key _________ Indicators • Maintain a positive _________ • _____ is listening to what is said. • _______ is hearing what isn't said. • The "L" in our Quality Assurance Monitoring Form • A white glove type of customer service experience • One company that portrays superior customer service • What, Why, How are examples of what type of questions? • ...
THD MAJOR APPLIANCES & HOME SERVICES REFRESHER 2022-05-27
Across
- Customer Service Agreement
- Home Services
- Specialty Assistant Store Manager
- Major Appliance
- A place to share work with your network
- Home Depot Interiors
- A place to keep electronic files
- Market Delivery Operations
- Return Goods Authorization
- District Services Manager
- Delivery Execution Team
Down
- Customer Order Specialist
- Post Sale Markdown
- A place to manage and create cases
- System that houses order information and where we work from
- Install Connect
- Home Depot Exteriors
- Purchase Order
- System that details an MA order where work orders and delivery appointments are rescheduled
- The Appliance Delivery
- Depot Direct
21 Clues: Depot Direct • Home Services • Purchase Order • Major Appliance • Install Connect • Post Sale Markdown • Home Depot Interiors • Home Depot Exteriors • The Appliance Delivery • Delivery Execution Team • Customer Order Specialist • District Services Manager • Customer Service Agreement • Market Delivery Operations • Return Goods Authorization • A place to keep electronic files • ...
Marketing Management 2024-01-27
Across
- The process of managing a brand's online presence and reputation
- The study of consumer behavior and how they make decisions
- An offer to entice customers to try a product or service
- Building a strong online presence for your brand
- A unique selling proposition that sets your product apart from the competition
- The value perceived by the customer, often exceeding the product's price
- Targeting specific customer segments with tailored messaging
- third-party publishers means
- The channels and locations where customers can access your product.
- The amount of money a buyer is willing to pay for a good or service
- The human talent behind your product or service, both employees and partners
- The process of searching for and selecting goods or services to buy
- Partnering with other brands or influencers for mutual benefit
- A bootstrapped venture focusing on solving a specific problem with minimal resources
- A research method that involves collecting data through interviews and surveys.
- the activity of showing and advertising a company's prroduct in the best possible way
- Building loyalty and repeat business
- Words and phrases people type into search engines
- Leveraging data and analytics to inform marketing decisions, optimize campaigns, and measure results.
- Creating content that attracts and engages target audiences
- A temporary reduction in price to attract buyers
- The tangible cues that customers experience, shaping their perception of your brand.
- A method of tracking and measuring the results of a marketing campaign.
- Identifying your competitors and their strategies
Down
- Using blockchain technology for secure data management and transparency in advertising.
- The systems and procedures used to create, deliver, and maintain your product or service
- A pricing strategy that charges different prices for the same product to different customers.
- Offering discounts and promotions to attract customers
- Brands get this information by tracking consumer profiles and activity on the Internet
- The off-page factors that influence a website's ranking
- Strategies used to communicate the value of your product and persuade customers to buy
- Search Engine Optimization
- Offering exceptional customer service and support
- Promoting ethical and responsible business practices
- The act of offering goods or services for a price
- Setting the price of a product or service
- A marketing strategy that focuses on building relationships with customers
- The four Ps of marketing: Product, Price, Place, and _____.
- A communication channel used to reach and influence potential customers.
- The process of identifying and understanding who your customers are.
- The tangible good or intangible service offered to customers
- The technical aspects of a website that affect its ranking
- A promotional campaign that offers a free gift or service to new customers
- A measurable objective that a marketing campaign aims to achieve.
- Tracking and measuring the results of marketing activities
- A legal protection for a unique product or brand name.
- Understanding your target audience's needs and desires
- A person who purchases goods or services
- Creating brand awareness and positive associations
- A visual representation of a brand, including its logo and colors
50 Clues: Search Engine Optimization • third-party publishers means • Building loyalty and repeat business • A person who purchases goods or services • Setting the price of a product or service • Building a strong online presence for your brand • A temporary reduction in price to attract buyers • Offering exceptional customer service and support • ...
Marketing Management 2024-01-27
Across
- Identifying your competitors and their strategies.
- Offering exceptional customer service and support.
- The tangible cues that customers experience, shaping their perception of your brand.
- An offer to entice customers to try a product or service.
- Building a strong online presence for your brand.
- A pricing strategy that charges different prices for the same product to different customers.
- A bootstrapped venture focusing on solving a specific problem with minimal resources.
- Leveraging data and analytics to inform marketing decisions, optimize campaigns, and measure results.
- Strategies used to communicate the value of your product and persuade customers to buy.
- The off-page factors that influence a website's ranking.
- A communication channel used to reach and influence potential customers.
- A method of tracking and measuring the results of a marketing campaign.
- The act of offering goods or services for a price.
- The process of identifying and understanding who your customers are.
- The tangible good or intangible service offered to customers.
- Offering discounts and promotions to attract customers.
- A legal protection for a unique product or brand name.
- Promoting ethical and responsible business practices.
- the activity of showing and advertising a company's prroduct in the best possible way.
- The process of searching for and selecting goods or services to buy.
- A research method that involves collecting data through interviews and surveys.
- The amount of money a buyer is willing to pay for a good or service.
- Partnering with other brands or influencers for mutual benefit.
- The technical aspects of a website that affect its ranking.
Down
- A unique selling proposition that sets your product apart from the competition.
- Using blockchain technology for secure data management and transparency in advertising.
- The study of consumer behavior and how they make decisions.
- Tracking and measuring the results of marketing activities.
- Targeting specific customer segments with tailored messaging.
- Setting the price of a product or service.
- third-party publishers means.
- Creating brand awareness and positive associations.
- Building loyalty and repeat business.
- Brands get this information by tracking consumer profiles and activity on the Internet.
- Understanding your target audience's needs and desires.
- A person who purchases goods or services.
- The human talent behind your product or service, both employees and partners.
- A promotional campaign that offers a free gift or service to new customers.
- The value perceived by the customer, often exceeding the product's price.
- A marketing strategy that focuses on building relationships with customers.
- A temporary reduction in price to attract buyers.
- The process of managing a brand's online presence and reputation..
- A visual representation of a brand, including its logo and colors.
- A measurable objective that a marketing campaign aims to achieve.
- Words and phrases people type into search engines.
- The channels and locations where customers can access your product.
- The four Ps of marketing: Product, Price, Place, and _____.
- Creating content that attracts and engages target audiences.
- Identifying external opportunities and threats
- Search Engine Optimization.
- The systems and procedures used to create, deliver, and maintain your product or service.
- Analyzing internal strengths and weaknesses
52 Clues: Search Engine Optimization. • third-party publishers means. • Building loyalty and repeat business. • A person who purchases goods or services. • Setting the price of a product or service. • Analyzing internal strengths and weaknesses • Identifying external opportunities and threats • Building a strong online presence for your brand. • ...
CAB Construction Crossword 2021-01-25
24 Clues: CRM • Home • Hail • Kelly • Apron • Storm • Steam • Mastic • Debris • Finance • Address • Juniors • Drainage • Shingles • 25 years • 10 years • Paperwork • Insurance • Joe Hughes • Protection • Replacement • Andy's Kids • Customer Service • Team Representative
Professional vocabulary 2023-12-12
30 Clues: Kasu • Müük • Kassa • Valik • Eelis • Toode • Klient • Pakend • Teenus • Isiklik • Tarbija • Kogemus • Väärtus • Osakond • Töötaja • Rahulolu • Lojaalne • Tasakaal • Protsess • Empaatia • Võimalus • Saadaval • Juhataja • Konkurent • Selgitama • Veebileht • Sisaldama • Analüütika • Efektiivne • Äri/Ettevõte
yAAAs! Cookies - Teamwork Exercise 2024-03-25
20 Clues: Oops • Oldest • Topping • Jackson • Partner • Biscuits • 3rd male • Say Cheese • Total vegan • Cordon Bleu • Vegan lover • Neighborhood • AKA Expediter • Spring chicken • Two first names • Customer service • The brand emotion • Freedom from error • From the Old Line State • Messy and gets everywhere
ACOM 3 2024-11-25
20 Clues: client • remise • marque • suite à • facture • commerce • brochure • expédier • ci-joint • prospect • jour férié • bas de gamme • transporteur • sous garantie • haut de gamme • dès que possible • service commercial • Accord contrat commercial • en atttente de votre réponse • conditions générales de ventes
Customer Service Themed Crossword (HARD!) 2024-09-27
Across
- support me... but not in the trees (6)
- Intensify the late case, rearranged (8)
- Answers formed by reformed unions, combined with others (9)
- your right wrist hides a secret message – red alert! (8)
- Back up and carry protection (7)
- Poets settle the matter in a clever verse, oddly (7)
- the existence of a supreme being and in the immortality of the soul (12)
- Calm endurance or patients in a hospital? (8)
Down
- Male in distress sent through the internet (5)
- a game of pool is lost without it? (5)
- Quiet virtue found in insect breaking into pie (8)
- a promise you’re sure of? (6)
- Settle an issue or re-solve it? (7)
- Caught conversation in spider's home? (7)
- Person purchasing a case of mustard, oddly mixed (8)
- To better, and prove I’m ready (7)
- Aid provided, though not in a case (10)
- Set on fire in a confused tinge (6)
- Retuned to you in a fun red mess (6)
- Path altered to show understanding (7)
20 Clues: a promise you’re sure of? (6) • Back up and carry protection (7) • To better, and prove I’m ready (7) • Settle an issue or re-solve it? (7) • Set on fire in a confused tinge (6) • Retuned to you in a fun red mess (6) • a game of pool is lost without it? (5) • support me... but not in the trees (6) • Path altered to show understanding (7) • ...
Scott County Crossword - February 2024 2024-01-10
Across
- Which department can supply information on County Zoning Districts, Accessory Building Requirements, Animal Units Permitted, Fences and Allowed Uses?
- On what street is the main entrance?
- Environmental Services Manager
- Where should a customer apply for a building permit?
- What is a shorter, more common name for a Request for Board Action?
- Who holds the position of County Surveyor?
- What official document gives a resident authorization build or operate?
- Which city comprises all of District 5?
- Which department should be contacted when a customer needs hazardous waste removed (use the acronym)?
- Definition: the territory or sphere of activity over which the legal authority of a court or other institution extends.
- When applying for a plumbing permit, which department should a customer contact?
- Which service department would you direct a customer to who had questions about installing a septic system?
- The only type of ID in Minnesota, other than a Passport or a Passport Card, that will allow a U.S. Citizen to cross borders?
- First point of contact for Planning and Zoning Administration
Down
- Which department works with all FOUR water management jurisdictions in the County?
- What is required by state law to assure that a customer’s project meets safety requirements, complies with state law/city/township codes, and follows the approved plan?
- Property and ________?
- County Administrator
- Who does Building Inspections serve (hint: think bigger than a person, small than a County)?
- Director of Community Services.
- First point of contact for Build Inspections.
- The only acceptable form of government-issued personal identification required for international travel?
- Fill-in the missing department (hint: Government Center East); Customer Service, Property & Taxation, County Surveyor
- Planning & Resource Management Director
24 Clues: County Administrator • Property and ________? • Environmental Services Manager • Director of Community Services. • On what street is the main entrance? • Which city comprises all of District 5? • Planning & Resource Management Director • Who holds the position of County Surveyor? • First point of contact for Build Inspections. • ...
Business 101 2021-01-14
Across
- ผู้ที่ต้องการสินค้าขององค์กร
- กำไร
- ความเปลี่ยนแปลง
- ต้นทุน
- บุคลากรขององค์กร
- คุณลักษณะของผลิตภัณฑ์ที่ลูกค้าหีือผู้มีส่วนได้ส่วนเสียต้องการทั้งในแง่คุณภาพและปริมาณ
- ความพึงพอใจ
- กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ
- ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ
- เจ้าของกิจการ
- องค์กร หรือหน่วยงาน
- ผู้มีส่วนได้ส่วนเสียกับกิจการ
- ความเสี่ยง ความไม่แน่นอน
- คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ
- การดำเนินงานเพื่อสร้างและแลกเปลี่ยนสินค้าที่สามารถตอบสนองต่อความต้องการของลูกค้า
Down
- สินค้า
- แบบจำลอง ภาพจำลอง หรือต้นแบบ
- ผลลัพธ์หรือผลประกอบการ
- ความเป็นไปได้ ความน่าสนใจ
- ผู้จัดจำหน่าย
- ผู้ประกอบการ
- สภาพแวดล้อมในการดำเนินธุรกิจ
- การดำเนินงาน
- ผลิตภัณฑ์
- รายได้
- แผน
- บริการ
- คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน
28 Clues: แผน • กำไร • สินค้า • ต้นทุน • รายได้ • บริการ • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • การดำเนินงาน • ผู้จัดจำหน่าย • เจ้าของกิจการ • ความเปลี่ยนแปลง • บุคลากรขององค์กร • องค์กร หรือหน่วยงาน • ผลลัพธ์หรือผลประกอบการ • ความเสี่ยง ความไม่แน่นอน • ความเป็นไปได้ ความน่าสนใจ • แบบจำลอง ภาพจำลอง หรือต้นแบบ • ผู้ที่ต้องการสินค้าขององค์กร • สภาพแวดล้อมในการดำเนินธุรกิจ • ผู้มีส่วนได้ส่วนเสียกับกิจการ • ...
Food 2022-12-14
31 Clues: sai • nuga • kana • kurk • seen • laud • kokk • muna • juust • sibul • salat • menüü • sidrun • klient • värske • kandik • kelner • kahvel • lammas • krõpsud • tellima • võileib • porgand • ananass • maasikas • restoran • krevetid • köögivili • teenindus • loomaliha • vorstikesed
Unit 5: Ch 16 Using Math in Sales 2016-10-19
Across
- one type of standard surface package delivery that is offered by the U.S. Postal service
- legal contract between the buyer and the supplier
- transaction that occurs when a customer pays for merchandise at the time of delivery
- fee placed on the sale of goods and services
- result of multiplying the number of units by the cost per unit
- bar code referred to the photograph above
- when filling an order based on a PO
Down
- merchandise brought back to be replaced by other merchandise
- customer uses an ATM card to make a purchase at a store
- another code that appears as a series of numbers across the top of a price tag
- permits a customer to take merchandise (usually clothing) home for further consideration
- merchandise is removed from stock and kept in a separate storage area until customer pay for it
- coins and currency designated for the register for a given day's business
- partial return of the sale price for merchandise that the customer has kept
- merchandise brought back for a cash refund or credit
- maximum amount a salesperson may allow a customer to charge without authorization
- process of recording a sale and presenting the customer with proof of payment
17 Clues: when filling an order based on a PO • bar code referred to the photograph above • fee placed on the sale of goods and services • legal contract between the buyer and the supplier • merchandise brought back for a cash refund or credit • customer uses an ATM card to make a purchase at a store • merchandise brought back to be replaced by other merchandise • ...
Customer Service 2022-08-16
6 Clues: repeating back to customer • got the extra for customer. • shared feeling for customer • always solve the customer issue • First reaction towards customer • always put yourself in their place
GBE Acronym Puzzle 2014-02-11
Across
- Currency contracts are stored here
- Services platform for Global Branch project
- Strategic multi-currency lending platform
- Payment common services platform
- Letter of credit platform
- Data stored for external customer reporting
- Processes payments for London branch, it is not clear as water
- Regulatory reports are generated here
- Investigation and customer service platform
- All domestic urgent transactions are processed here
- Legacy DDA platform
- Knows holidays for all branches, bank codes
- Regulatory reporting data stored here, sent thru files not faxed
- Provides Market risk
- Strategic customer due diligence platform, it is around the corner
- Knows all about customers
- Anti money laundering gravitates here
- Loan and sub ledger platform for Asian and London branch
- Payment gateway, sends and receives all the payment transactions to external world, very fast
- Real time currency position
- New platform for customer and account setup, not ready yet
- Customer pulls reports from here
- Customers enter currency contract
Down
- All Japanese payments are routed thru this application
- Legacy customer due diligence, keeps a watch on customers
- Derivatives application
- Tells whether the customer is under the purview of FATCA
- You can view profitability
- External customer entitlements are stored in this repository
- New customer onboarding tool, resides in cloud
- Domestic DDA platform, stronger than Hulk
- Third party risk application, needs to adapt to new requirements
- Gatekeeper for international DDA platform, does not allow anybody without frisking
- Domestic lending platform
- Sanctions checking, bad guys caught here
- Customer setup for FX products are here
- Strategic DDA platform for international accounts
- Delivers transactions from FX applications
- Reporting tool for operations
- Aggregates transactions for a trader
- Does reconcilement
- Customers are charged, revenue calculator
- External customer portal
- Billing transactions are aggregated and sent to enterprise application
44 Clues: Does reconcilement • Legacy DDA platform • Provides Market risk • Derivatives application • External customer portal • Letter of credit platform • Domestic lending platform • Knows all about customers • You can view profitability • Real time currency position • Reporting tool for operations • Payment common services platform • Customer pulls reports from here • ...
Customer Service 2014-11-11
6 Clues: ext 4685 • Chapter 7 • Short sale • Instead on monthly statement • Monthly information sent to homeowner • Usually mispronounced; (hint you work here)
Customer Service 2020-10-05
6 Clues: Thing people always want to • thing to measure customer service • Thing represents for an organization, a person, etc. • The personality you should have to deal with customer • The name of airline which is mentioned in presentation • One of the service an organization should have for customer service
Vacation Vocab 2022-07-29
Across
- device used for viewing stuff
- distinguishing paperwork for you
- customer on plane
- used to organize planes
- ticket for boarding a plane
- place to pick up luggage
- pass needed to board a train
- Planning vacation business
- travel guide
Down
- carrying device for your self
- leaving airport time
- time the plane landed
- word for going to a place
- ID needed for international travel
- word used to get on plane
- clothes made for water
- Customer service on plane
- another word for airplane
- place for airplanes
- suitcase and carry on are...
20 Clues: travel guide • customer on plane • place for airplanes • leaving airport time • time the plane landed • clothes made for water • used to organize planes • place to pick up luggage • word for going to a place • word used to get on plane • Customer service on plane • another word for airplane • Planning vacation business • ticket for boarding a plane • pass needed to board a train • ...
Customer Service Week 2024 2024-09-17
Across
- Annual Company Goals
- Net ____ Score
- To transmit information
- Where the first barcode was scanned
- System used to log customer interactions
Down
- Melanie Hilton is the Senior Vice President of...
- Process to "bring customer back active"
- Being of service or assistance
- Annual GS1 Conference
- Guidance for identifiers and how to use them
- If the customer is upset, stay ___
11 Clues: Net ____ Score • Annual Company Goals • Annual GS1 Conference • To transmit information • Being of service or assistance • If the customer is upset, stay ___ • Where the first barcode was scanned • Process to "bring customer back active" • System used to log customer interactions • Guidance for identifiers and how to use them • Melanie Hilton is the Senior Vice President of...
ADDs Orientation 2019-03-12
Across
- ADDs allows us to bill this charge to our customers.
- This is the handheld unit used by Superior Propane Technicians.
- This department uses ADDs to create purchase order numbers for parts.
- Supply and Transportation use purchase order numbers in ADDs to have this delivered to our branches.
- Service Coordinators will have logs sent to them to book these for customers.
- Shared Services Administration use this to create ________.
- Work orders are processed in ADDs by this Administration team.
- This department sets up the delivery fees charged to customers in ADDs.
Down
- Customer Experience Reps can set up this type of pricing in ADDs.
- The fixed assets team uses ADDs to track _________.
- Smart Connect works in conjunction with this to allow customers to view their account details online.
- Collections use this screen frequently in ADDs.
- ADDs is an acronym for Advanced _______ Data Systems
- One method used to locate a customer.
- One purpose of logs is to track customer _____________.
- Dispatch monitor allows Delivery Coordinators to send these to Drivers electronically.
16 Clues: One method used to locate a customer. • Collections use this screen frequently in ADDs. • The fixed assets team uses ADDs to track _________. • ADDs allows us to bill this charge to our customers. • ADDs is an acronym for Advanced _______ Data Systems • One purpose of logs is to track customer _____________. • ...
Transformation Crossword Puzzle 2020-01-23
Across
- The name of the Chief Operations Officer
- This is a critical role for facilitating ownership of customer experience excellence throughout the company
- The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
- The second strategic pillar of the Digi 2.0 transformation
- The launch month and year of Digi 2.0
Down
- This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
- This person will ensure customers are engaged with exceptional communication, customer service and account management
- The first strategic pillar of the Digi 2.0 transformation
- The third strategic pillar of the Digi 2.0 transformation
- This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
- This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
- The implementation for the transformation will include this number of phases
12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...
Transformation Crossword Puzzle 2020-01-23
Across
- This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
- The second strategic pillar of the Digi 2.0 transformation
- The first strategic pillar of the Digi 2.0 transformation
- The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
- This person will ensure customers are engaged with exceptional communication, customer service and account management
- This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
- The third strategic pillar of the Digi 2.0 transformation
Down
- The launch month and year of Digi 2.0
- This is a critical role for facilitating ownership of customer experience excellence throughout the company
- The name of the Chief Operations Officer
- The implementation for the transformation will include this number of phases
- This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...
SMADS Amazing Race Final Task 2013-10-08
Across
- Helps make the days go by
- The main purpose with our Members
- Who makes the difference to our Members
- Keeping the Members we have, while working towards increasing our membership
- How we should act at all times
- What we hope to create with our Members
- Our focus at Kaiser Permanente/SMADS
Down
- Service What we provide our members
- Shows that we are listening
- The Customer Service we provide
- The attitude we must maintain with our Members
- A key element in handling escalated calls
12 Clues: Helps make the days go by • Shows that we are listening • How we should act at all times • The Customer Service we provide • The main purpose with our Members • Service What we provide our members • Our focus at Kaiser Permanente/SMADS • Who makes the difference to our Members • What we hope to create with our Members • A key element in handling escalated calls • ...
Congratulations on Completing Your Bealls Outlet Training 2019-01-04
Across
- You can only shop when you are _____ the clock
- When is it acceptable to run after a suspected shoplifter?
- Anytime you come within ________ feet of a customer, you should interact with the customer by saying hello or offering assistance
- What does the L stand for in HULA?
- We use a __________ statement to politely step away from a customer
- We answer the phone by the _________ ring?
- Before you put expensive cologne or perfume on the sales floor, you put it in what first?
- OCCC members should use their card for ___________ transaction to obtain the double point
- To provide exceptional service to our customers, the fitting rooms are to be cleaned _________ the day
- The R in G.R.E.A.T stands for what?
- Capturing this will allow Loyalty members to get a $5 off $25 coupon on their birthday?
- The $5 reward coupon is good for _____ days
Down
- True or False: Rewards points are only available when customers call the 1-800 customer service number?
- Ages 49 and younger receive their discount on this day?
- The store guide we follow to ensure the store is set up properly?
- When a customer walks through the door we ________ them
- Ages 50 and older receive their discount on this day?
- ___________ is the total $ amount of sales that are paid for with an OCCC vs. the total $ amount of sales for the store
- Members will accumulate rewards points on their _____ when their One Car is scanned as a part of the transaction
- Customers save 15% every Monday or Friday by using what?
- Who do you call when you notice a suspicious individual?
- The seasonal magazine we follow for store set up is called?
22 Clues: What does the L stand for in HULA? • The R in G.R.E.A.T stands for what? • We answer the phone by the _________ ring? • The $5 reward coupon is good for _____ days • You can only shop when you are _____ the clock • Ages 50 and older receive their discount on this day? • Ages 49 and younger receive their discount on this day? • ...
business 2023-11-30
31 Clues: tâche • devis • client • livrer • Cadres • fournir • service • service • facture • employé • essayer • réunion • planning • salariés • réserver • efficace • prospère • employeur • améliorer • avantages • assistant • stagiaire • commander • multitâche • disponible • promouvoir • satisfaire • entreprise • reservation • implementer • fournisseurs
PCT 2017 Customer Service Week 2017-10-01
Across
- The accomplishment of an aim or purpose.
- A strong feeling of support or allegiance.
- PCT app for HR automation and oversight.the ability to understand and share the feelings of another.
- The ability to do something well.
- Enable to function or to act.
- The ability to understand and share the feelings of another.
- PCT app that maximizes and automates claims processing.
- PCT real-time dashboard for critical KPI's.
- To give one's attention to a sound.
Down
- A person's principles or standards of behavior.
- Acceptance of the truth of a statement without evidence.
- Someone that buys goods or services from a store or business.
- A belief that someone will or should achieve something.
- The quality of being honest and having strong principles.
- An event or occurrence that leaves an impression on someone.
- A pleased, kind, or amused facial expression.
- The act of assistance.
- The result of an attempt.
18 Clues: The act of assistance. • The result of an attempt. • Enable to function or to act. • The ability to do something well. • To give one's attention to a sound. • The accomplishment of an aim or purpose. • A strong feeling of support or allegiance. • PCT real-time dashboard for critical KPI's. • A pleased, kind, or amused facial expression. • ...
MARKETING MANAGEMENT 2025-01-19
Across
- – The strategy of setting a product's monetary value.
- – Paid communication to promote products or services.
- – Basic requirements essential for survival or well-being.
- A plan designed to achieve marketing objectives.
- Activities to communicate and sell a product.
- – Choosing a specific group of customers to focus on.
- – Specific desires shaped by culture and personality.
- – A group of potential buyers and sellers.
- – A series of marketing activities for promotion.
- The desire for a product coupled with the ability to pay for it.
- – The fulfillment of customer expectations and desires.
- – The process of identifying and satisfying customer needs.
- – The balance between a product’s benefits and its cost.
Down
- – Distribution channels used to deliver products to customers.
- – Establishing a product's image in the minds of consumers.
- – Goods or services offered to meet customer needs.
- – Dividing a market into smaller customer groups.
- – A unique identity of a product or service.
- – An individual who buys and uses a product.
- – Marketing efforts using online platforms.
20 Clues: – A group of potential buyers and sellers. • – Marketing efforts using online platforms. • – A unique identity of a product or service. • – An individual who buys and uses a product. • Activities to communicate and sell a product. • A plan designed to achieve marketing objectives. • – Dividing a market into smaller customer groups. • ...
Entrepreneurship: Creativity, Innovation & Invention 2024-12-06
Across
- a truly novel, new, unique product, service or process that represents a leap from what came before
- an innovation that modifies an existing product, process, or service
- an innovation based on new technology or advancements in a field
- user interface is what a customer sees and interacts with
- free and open thinking, not necessarily step-by-step or logical
- process or product that disrupts a market by making it more affordable or more accessible
- a minimum viable product is a product that is considered acceptable for early testing with customers
- a specific problem that customers have with existing products, processes, or services
- process of opening up one's mind to new possibilities and opportunities
Down
- empathy-driven process that defines customer problems and creates solutions that address those problems
- generating ideas in a judgement-free environment
- most logical, linear thought process that is most often associated with science
- ability to develop original, unique ideas
- a process that solves problems by directly involving the intended customer group in the development of a solution
- a new idea, process or product; or, a change to an existing product, process, or service
- point where an innovation or invention is or isn't adopted by the majority of the population
- the ability to feel and understand what others are feeling
- procedural, step-by-step, logical thinking
18 Clues: ability to develop original, unique ideas • procedural, step-by-step, logical thinking • generating ideas in a judgement-free environment • user interface is what a customer sees and interacts with • the ability to feel and understand what others are feeling • free and open thinking, not necessarily step-by-step or logical • ...
SPL 2023-08-04
16 Clues: bi • mkt • sap • booking • app sabai • marketing • request IT • online memo • one suapali • sale commission • Document TRacking • customer relationship • Employee salf service • Construction management • Sale intelligent system • enterprise content management
PROVIDER GAP 2 2023-07-13
Across
- Example is service blueprinting
- Anything that supports the service
- Diagrams that help organizations visualize the interaction
- physical evidence but cannot be seen by customers
- The most common type of innovation is service improvement
Down
- helps customers and employees socialize and interact with each other and among themselves
- physical evidence that a customer will be able to observe
- Facility exteriors and Facility Exteriors
- It wraps the service and communicates its characteristics to the customer
9 Clues: Example is service blueprinting • Anything that supports the service • Facility exteriors and Facility Exteriors • physical evidence but cannot be seen by customers • physical evidence that a customer will be able to observe • The most common type of innovation is service improvement • Diagrams that help organizations visualize the interaction • ...
Business Terminology Vocabulary Crossword Puzzle 2013-05-16
Across
- A similar business selling similar products or services in a nearby location.
- When a customer tells other people about your product or servise, whether good or bad.
- A complete overview of every aspect of a business.
- A business selling or performing a service
- The statistics about the area your business is located in.
- The group of customers that you are trying to attract and sell your product to.
- A business selling products
Down
- The movement or event that causes the customer to decide to purchase your product or service.
- The general type and category, of product or services that a business sells or offers to their customers.
- The act of meeting people and building relationships with them to help marketing your business.
- The customer who purchases the product or service that a business is selling.
- Mailing or emailing any advertisement, flyer, or other sending method to the customers home or email.
12 Clues: A business selling products • A business selling or performing a service • A complete overview of every aspect of a business. • The statistics about the area your business is located in. • A similar business selling similar products or services in a nearby location. • The customer who purchases the product or service that a business is selling. • ...
Operations Management 2020-11-05
Across
- programs which improve the creation of products in the design phrase
- predicting what materials will be required and in what quantities
- Series of checks at different stages of the production process
- all the resources that go into producing a good or service
- good or service that fully meets customer expectations
- process for eliminating waste so the end customer gets the most value from fewer resources
- expresses concern for the environment, society's health and welfare, ethical concern for its workforce and their families
Down
- Assuring its customers and stakeholders of a certain standard of quality
- synchronised ordering when resources are running low
- ratio of outputs compared to the inputs required
- final product presented to the customer either as goods or services
- What is done to the inputs to transform them into the finished outputs
- control of machinery and equipment through a computer
- any resource which is discarded after use
- the 'who, what, when, where, how, which' manual of materials management
- what needs to be ordered and when
16 Clues: what needs to be ordered and when • any resource which is discarded after use • ratio of outputs compared to the inputs required • synchronised ordering when resources are running low • control of machinery and equipment through a computer • good or service that fully meets customer expectations • all the resources that go into producing a good or service • ...
Terminology words 2013-06-17
Across
- mailing or emailing any advertisement flyer coupons etc
- similar business sellinmg similar p[roducts or services
- moment or event that cause the customer to decide to purchas your product
- meeting people and building relationships
- a business selling products
- when a custome tells other people about your product or service whether good or bad
- plan complete overview of evry aspect of a business
Down
- statistics about the area your business is located
- a business selling or performing a service
- group of customers that you are tring to attract and sell your product to
- general type and category of product or services
- customer who purchases the product or service
12 Clues: a business selling products • meeting people and building relationships • a business selling or performing a service • customer who purchases the product or service • general type and category of product or services • statistics about the area your business is located • plan complete overview of evry aspect of a business • ...
Economic Activity 2023-03-15
Across
- Someone who buys products or a service
- A financial gain
- Activities a company takes to promote the buying or selling of a product or service
- The state of a country or region in terms of production and consumption of goods and services and the supply of money
- Management of money, especially for governments and companies
- Having a shortage
- The cost required for something
- An object that is manufactured for sale
- A video or a picture, that promotes a product or service
- Someone who makes products
- The importance of something
- The action of buying and selling a product or service
Down
- The amount of income a business earns
- if a business can get a financial gain
- Helping a customer or, a game
- A request
- Merchendise
- A written or spoken agreement mostly about sales employment reinforced by law
- Someone who does business
- A person who works for a salary
20 Clues: A request • Merchendise • A financial gain • Having a shortage • Someone who does business • Someone who makes products • The importance of something • Helping a customer or, a game • The cost required for something • A person who works for a salary • The amount of income a business earns • if a business can get a financial gain • Someone who buys products or a service • ...
Customer Experience Crossword 2024-09-08
Across
- A loyal customer who advocates for a brand (8 letters)
- A customer's overall assessment of their interaction (9 letters)
- The act of gathering opinions from customers (8 letters)
- A measure of how satisfied customers are (8 letters)
- The process of resolving customer issues (9 letters)
- The ability to understand and share the feelings of another (7 letters)
- The act of helping customers with their inquiries (10 letters)
Down
- The feeling of being valued as a customer (11 letters)
- System A tool used to manage customer interactions (8 letters)
- A strategy used to keep customers loyal (10 letters)
- The quality of being friendly and helpful (9 letters)
- A person who buys goods or services (7 letters)
- A tool used to gather customer opinions (6 letters)
- A response to a customer's question or complaint (7 letters)
14 Clues: A person who buys goods or services (7 letters) • A tool used to gather customer opinions (6 letters) • A strategy used to keep customers loyal (10 letters) • A measure of how satisfied customers are (8 letters) • The process of resolving customer issues (9 letters) • The quality of being friendly and helpful (9 letters) • ...
Day One Training 2016-08-22
9 Clues: Quick sell method • Device Finance Option • Fraud identification system • Acronym for device protection • Checking customer service areas • customer willing to recommend Sprint • customer not willing to recommend Sprint • Detractor Customer very upset with Sprint • lower monthly payment option with turn in
Transformation Crossword Puzzle 2020-01-23
Across
- This C-Level will focus on operation excellence – day to day operations of the network and the IT platforms
- This C-Level consists of Marketing, Sales, Customer Service, Wholesale, Service Operations and Pricing
- The second strategic pillar of the Digi 2.0 transformation
- This person will ensure customers are engaged with exceptional communication, customer service and account management
- This person has the responsibility for the ideation and exploring of new business models, opportunities and new market spaces
- The new organizational chart for the Commercial, Operations and Finance Divisions will become effective this date, month and year
Down
- The first strategic pillar of the Digi 2.0 transformation
- This is a critical role for facilitating ownership of customer experience excellence throughout the company
- The name of the Chief Operations Officer
- The implementation for the transformation will include this number of phases
- The third strategic pillar of the Digi 2.0 transformation
- The launch month and year of Digi 2.0
12 Clues: The launch month and year of Digi 2.0 • The name of the Chief Operations Officer • The first strategic pillar of the Digi 2.0 transformation • The third strategic pillar of the Digi 2.0 transformation • The second strategic pillar of the Digi 2.0 transformation • The implementation for the transformation will include this number of phases • ...