customer service Crossword Puzzles

Mission 4 Crossword 2023-03-09

Mission 4 Crossword crossword puzzle
Across
  1. What is the name of the cable that is flat on each end?
  2. On what day would a non-Massachusetts customer have their services shut off?
  3. What type of cred would we give a customer who had an issue we cannot prove
  4. On the Spectrum Guide remote, what color is the Menu button?
  5. To receive the TechTracker link, the customers Unified Preferred Communication must be set to text or _____
  6. Our guides types are Spectrum Guide, ODN, Passport, SARA, and ______
  7. The name of the tool we use to fix Spectrum Guide issues such as Gold Keys
Down
  1. Instead of saying the word "Outage", we prefer to use Service ________
  2. If you submit an ETD ticket, how many minutes does Dispatch have to call the customer back?
  3. What type of credit would we give a customer who was in an Outage?
  4. How many hours must a customer be in an Outage to receive one day of credit?

11 Clues: What is the name of the cable that is flat on each end? • On the Spectrum Guide remote, what color is the Menu button? • What type of credit would we give a customer who was in an Outage? • Our guides types are Spectrum Guide, ODN, Passport, SARA, and ______ • Instead of saying the word "Outage", we prefer to use Service ________ • ...

91176 Statements #1 2025-07-24

91176 Statements #1 crossword puzzle
Across
  1. Used to close income and expense accounts.
  2. Original purchase price of an item.
  3. Proof of goods returned or overpaid.
  4. Income earned but not yet received.
  5. Money paid out by the business.
  6. Estimate of uncollectible customer debts.
  7. Money the owner adds to business.
  8. Money owner takes out for personal use.
  9. Money received by the business.
  10. Main record for daily accounting entries.
  11. Cost minus asset’s end value.
Down
  1. Debts owed within a year.
  2. Main income in service businesses.
  3. Money left in the bank at end.
  4. Money in the bank at the start.
  5. Expenses owed but not yet paid.
  6. Asset value after subtracting depreciation.
  7. Money received before giving the service.
  8. Earnings shared with shareholders.
  9. Goods customers return to the business.

20 Clues: Debts owed within a year. • Cost minus asset’s end value. • Money left in the bank at end. • Money in the bank at the start. • Expenses owed but not yet paid. • Money paid out by the business. • Money received by the business. • Money the owner adds to business. • Main income in service businesses. • Earnings shared with shareholders. • Original purchase price of an item. • ...

Business is amazing 2022-04-27

Business is amazing crossword puzzle
Across
  1. individuals who run the organization.
  2. individuals who work for the company
  3. a business which sells goods or service to another business
  4. keeping the business operating for a certain amount of time.
  5. when your company popularity increases
  6. when your company slowly looses popularity
  7. make more money than used to make a product or provide a service
  8. any individual or group that affects an organization or is affected by it.
Down
  1. you can hold it
  2. Owners of private companies.
  3. the general opinion that people have about your company
  4. non physical product that can be sold such as a haircut, electricity
  5. any person or organization that buys or is supplied with a good or service by the business
  6. A long term plan on how objectives will be achieved.
  7. a physical item that can be sold such as a t shirt or shoes

15 Clues: you can hold it • Owners of private companies. • individuals who work for the company • individuals who run the organization. • when your company popularity increases • when your company slowly looses popularity • A long term plan on how objectives will be achieved. • the general opinion that people have about your company • ...

Ambassador Customer Relations Crossword Puzzle 2021-05-09

Ambassador Customer Relations Crossword Puzzle crossword puzzle
Across
  1. Cookie Booth Presentation or Appearance
  2. Opposite of Negative
  3. To Count on Someone
  4. Responsible and Dependable
  5. Debit or Credit ____
  6. Desired Result
  7. Full Trust In
  8. Showing Care
  9. The Probability that Something will Occur
  10. Involve
  11. Producing Favorable Effects
  12. Honest and Forthright
  13. Nice Reply After Service
  14. Allegiance or Devotion
  15. Courteous
  16. Assistance
Down
  1. High Standard of an Item
  2. Be Grateful For
  3. Item or Merchandise
  4. Give or Exchange Information
  5. Contribution
  6. To Hear and Pay Attention
  7. Perform an Action
  8. Not Sad
  9. Best Behavior
  10. Considerate
  11. Provide Assistance
  12. Put Forth Your Best ____
  13. Exchange of Goods
  14. Take Pleasure In
  15. Enjoyment or Contentment
  16. Polite Request
  17. Moral Codes or Standards
  18. Friendly Greeting
  19. Another Word For Patron

35 Clues: Not Sad • Involve • Courteous • Assistance • Considerate • Contribution • Showing Care • Best Behavior • Full Trust In • Desired Result • Polite Request • Be Grateful For • Take Pleasure In • Perform an Action • Exchange of Goods • Friendly Greeting • Provide Assistance • Item or Merchandise • To Count on Someone • Opposite of Negative • Debit or Credit ____ • Honest and Forthright • Allegiance or Devotion • ...

91176 Statements #1 2025-07-24

91176 Statements #1 crossword puzzle
Across
  1. Income earned but not yet received.
  2. Main record for daily accounting entries.
  3. Money received before giving the service.
  4. Goods customers return to the business.
  5. Money the owner adds to business.
  6. Proof of goods returned or overpaid.
  7. Earnings shared with shareholders.
  8. Money received by the business.
  9. Asset value after subtracting depreciation.
  10. Estimate of uncollectible customer debts.
  11. Original purchase price of an item.
  12. Money in the bank at the start.
Down
  1. Main income in service businesses.
  2. Cost minus asset’s end value.
  3. Debts owed within a year.
  4. Money paid out by the business.
  5. Money left in the bank at end.
  6. Used to close income and expense accounts.
  7. Expenses owed but not yet paid.
  8. Money owner takes out for personal use.

20 Clues: Debts owed within a year. • Cost minus asset’s end value. • Money left in the bank at end. • Money paid out by the business. • Expenses owed but not yet paid. • Money received by the business. • Money in the bank at the start. • Money the owner adds to business. • Main income in service businesses. • Earnings shared with shareholders. • Income earned but not yet received. • ...

Karens IDC Puzzle 2017-05-30

Karens IDC Puzzle crossword puzzle
Across
  1. See incoming, outgoing and missed calls by phone# with __ ____.
  2. _____ routes customers to the right person or department.
  3. ______ is required on every BDV order.
  4. If a customer wants to share one phone number on multiple devices they would use the feature _____ __ ____.
  5. BDV offers over 30 advanced _____ that can be customized for any type of business.
  6. PBX systems are not ____ with Business Digital Voice.
  7. Use Voicemail and _____ ___ to get calls and manage messages from a preferred device.
  8. Never miss a call with Hunting, Shared Call Appearance and _____ __.
Down
  1. Turn an IP phone into a multi-line phone using just one number with BDV feature _____ ____.
  2. Not just for music; record business hours, location or special offers with ____ __ ___.
  3. _____ allows business lines to remain accessible even if a customer loses power.
  4. When a customer purchases BDV on a 2-year term, they can bill equipment costs over 12 months _____ ____.
  5. Customer need a fax line with their new BDV service. Don't forget to order an ____.
  6. Every BDV order includes one _____ line and data.
  7. Auto Attendant, Hunting and Voicemail can only be accessed by their assigned _____.
  8. Minimum speed required on BDV orders using Business Internet.

16 Clues: ______ is required on every BDV order. • Every BDV order includes one _____ line and data. • PBX systems are not ____ with Business Digital Voice. • _____ routes customers to the right person or department. • Minimum speed required on BDV orders using Business Internet. • See incoming, outgoing and missed calls by phone# with __ ____. • ...

Planning, Assessment & Innovation CQI Crossword Challenge 2019-07-08

Planning, Assessment & Innovation CQI Crossword Challenge crossword puzzle
Across
  1. The importance, worth, or usefulness of something, usually as defined by the customer.
  2. A person or organization to whom a product or service is delivered.
  3. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
  4. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes).
  5. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
  6. Wasted time _______ for the next step in a process.
  7. Acronym for remembering the 8 wastes.
Down
  1. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  2. The quality of being outstanding or extremely good.
  3. To work jointly with others or together especially in an intellectual endeavor
  4. Who you gonna call?
  5. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  6. The positive effect of a process change effort.
  7. A new method, idea, product, etc.
  8. Any activity that consumes resources but creates no value for the customer.
  9. To have a strong effect on someone or something.

16 Clues: Who you gonna call? • A new method, idea, product, etc. • Acronym for remembering the 8 wastes. • The positive effect of a process change effort. • To have a strong effect on someone or something. • The quality of being outstanding or extremely good. • Wasted time _______ for the next step in a process. • ...

Planning, Assessment & Innovation CQI Crossword Challenge 2019-07-08

Planning, Assessment & Innovation CQI Crossword Challenge crossword puzzle
Across
  1. Acronym for remembering the 8 wastes.
  2. A person or organization to whom a product or service is delivered.
  3. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
  4. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  5. The importance, worth, or usefulness of something, usually as defined by the customer.
  6. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes... it’s hyphenated).
  7. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
Down
  1. Any activity that consumes resources but creates no value for the customer.
  2. The positive effect of a process change effort.
  3. To work jointly with others or together especially in an intellectual endeavor
  4. A new method, idea, product, etc.
  5. The quality of being outstanding or extremely good.
  6. Wasted time _______ for the next step in a process.
  7. To have a strong effect on someone or something.
  8. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  9. Who you gonna call?

16 Clues: Who you gonna call? • A new method, idea, product, etc. • Acronym for remembering the 8 wastes. • The positive effect of a process change effort. • To have a strong effect on someone or something. • The quality of being outstanding or extremely good. • Wasted time _______ for the next step in a process. • ...

Night Shift Puzzler 2020-05-26

Night Shift Puzzler crossword puzzle
Across
  1. 3 letter abv for giving someone authority to sign on your behalf
  2. A tool most colleagues get into for work
  3. Abv for Quality Control
  4. Kind of meeting when we all meet
  5. When you retain your money in an account
  6. Something we carry with us when traveling
  7. Sending money or changing ownership
  8. Work we perform to get to the bottom of issues
  9. Appending something to an email or case
  10. A service we provide to customers
  11. Term used when a third party is hired to handle a property transaction
  12. When a customer has money taken away
  13. Where you work
  14. Daily meetings of team members
  15. Every month a customer gets one of these
  16. Something we get when we do well
Down
  1. First person on an account
  2. When a court orders documents for a case
  3. Making sure you follow rules
  4. When a person has passed
  5. People who come into our branches
  6. What we are to our work for our customer
  7. Showing how much work you have performed
  8. A place where you are able to log in and do work
  9. Abv for Portable Document Format
  10. Something we do every day for our peers and customers
  11. How much remaining in an account
  12. 3 letter abv for Know your Customer
  13. Abv for Paper Statement Fee Waiver
  14. 10 letter word for making a change
  15. Time of shift you work
  16. A place to store valuables
  17. Dedication Assistance Support
  18. When a case does not have all the info, you.. it back
  19. When there is too much work to process

35 Clues: Where you work • Time of shift you work • Abv for Quality Control • When a person has passed • First person on an account • A place to store valuables • Making sure you follow rules • Dedication Assistance Support • Daily meetings of team members • Kind of meeting when we all meet • Abv for Portable Document Format • How much remaining in an account • Something we get when we do well • ...

Team Sriracha September Challenge 2024-09-17

Team Sriracha September Challenge crossword puzzle
Across
  1. Indicator on Knowledge Articles that it cannot be shared externally
  2. What does MAG stand for
  3. Which type of Service Case should you create if customer want to speak with their aligned rep
  4. Common customer buying group (hint use KA1556 to assist)
  5. Run it Like Own it is an example of
  6. Which product was formerly known as CADI
  7. Zoetis home page
  8. Which product is an Anti-Emetic
  9. What you process if customer has expired product
  10. Which mastitis product comes both LC and DC
  11. Last name of VCS Manager who has a background in Diagnostics
  12. Puppy Shot Vaccine
  13. What does CMD stand for
  14. Which level of ZPCR 2.0 do you get 1x points value
  15. Last Name of the Most Recent VCS Manager
  16. Last name of VCS manager who used to work in Collections
  17. Which product is an Equine Sedative/Analgesic
  18. Which level of ZPCR 2.0 do you get 1.5x points value
Down
  1. Code: E06 on a Return Means
  2. Customer Facing Use for KA # 1415 outside of Direct Customers
  3. First 2 words of Title of KA #1599
  4. If a customer can dispose of expired product using Federal State and Local Guides we can offer
  5. Which newly added canine product is part of ZPCR 2.0 for a limited time
  6. Last name of VCS manager who used to work in Inside Sales
  7. What does "RL" stand for in ZRL
  8. System we can review and troubleshoot Zoetis US profile
  9. System we listen to calls and see QM calls
  10. Upfront Credit when Product is Launched
  11. Veterinary Medical Information and Product Support
  12. "SF" on a vaccine indicates
  13. Only scheduled product which is part of cold chain

31 Clues: Zoetis home page • Puppy Shot Vaccine • What does MAG stand for • What does CMD stand for • Code: E06 on a Return Means • "SF" on a vaccine indicates • What does "RL" stand for in ZRL • Which product is an Anti-Emetic • First 2 words of Title of KA #1599 • Run it Like Own it is an example of • Upfront Credit when Product is Launched • Which product was formerly known as CADI • ...

VANTAGE ENGLISH - SPEAKOUT U5 VOCAB 2025-03-19

VANTAGE ENGLISH - SPEAKOUT U5 VOCAB crossword puzzle
Across
  1. – "The company increased its ______ by selling expensive products."
  2. – "The customer was ______ when speaking to the manager about a broken phone."
  3. – "The ad said the fabric was high ______, but customers disagreed."
  4. – "The insurance company’s ad promised protection against financial ______."
  5. – "The company studied ______ behavior before making their ad."
  6. – "Celebrity endorsements ______ what teenagers buy."
  7. – "She was ______ even though she had to wait a long time for customer service."
  8. – "The supermarket ad promised a great ______ on fresh produce."
  9. – "The fine print in the ad revealed a hidden ______."
  10. – "A small ______ was added for premium delivery services."
  11. – "The campaign encouraged customers to ______ part of their purchase to charity."
  12. – "The company’s ad focused on ______, offering rewards for repeat customers."
  13. – "The ad advised customers to keep their ______ for future discounts."
  14. – "The ad showed all the new products ______ this season."
  15. – "He was ______ when asking for a refund because he knew the store’s policy."
  16. – "The ad claimed the product was ______ spending every penny on it."
Down
  1. – "The commercial said it was a ______, but reviews said otherwise."
  2. – "The customer was ______ and said, ‘I want my money back now.’"
  3. – "The commercial encouraged people to make ______ before the sale ended."
  4. – "The ad said customers could get a full ______ if not satisfied."
  5. – "The company said the product had ______ to make people buy faster."
  6. – "She stayed ______ while explaining the problem with her online order."
  7. – "The ad promised huge discounts, attracting every ______."
  8. – "The worker was ______ and helped the customer with a smile."
  9. – "The flashy banner ad showed a 50% ______ for new customers."
  10. – "It was ______ to ask for a replacement instead of a refund."
  11. – "The ______ customer hesitated before asking for help with her broken headphones."
  12. – "The ad highlighted a lower ______ compared to other taxi services."

28 Clues: – "Celebrity endorsements ______ what teenagers buy." • – "The fine print in the ad revealed a hidden ______." • – "The ad showed all the new products ______ this season." • – "A small ______ was added for premium delivery services." • – "The ad promised huge discounts, attracting every ______." • – "The company studied ______ behavior before making their ad." • ...

NovaDocs 2018-07-19

NovaDocs crossword puzzle
Across
  1. Add/change PIN
  2. Procedure to change user names
  3. How to make a payment
  4. Customer Authentication, consumer accounts
  5. Unlock Apple Phone
  6. Procedure to search interaction history
  7. Billing Name Procedure
  8. Unlock Tool
Down
  1. Data Manager document
  2. ICM Topic reason codes
  3. Bonus Data
  4. Unlock Android Phone
  5. Using Short Keys
  6. Rogers terms of Service
  7. Account Access PIN Policy

15 Clues: Bonus Data • Unlock Tool • Add/change PIN • Using Short Keys • Unlock Apple Phone • Unlock Android Phone • Data Manager document • How to make a payment • ICM Topic reason codes • Billing Name Procedure • Rogers terms of Service • Account Access PIN Policy • Procedure to change user names • Procedure to search interaction history • Customer Authentication, consumer accounts

Crossword Fun 2014-04-24

Crossword Fun crossword puzzle
Across
  1. / Operator
  2. / Locate
  3. / Apply a transaction
  4. / Amount owing
  5. / Amount charged for service
  6. / Setting
  7. / Keep
  8. / Paperwork for moving
  9. / Network
  10. / Notice
  11. / Movement
  12. / Show
  13. / Recurring
  14. / Enhancement
  15. / Obligation
  16. / Work area
  17. / Prove
  18. / Bill correction
  19. / Bill
  20. / Customer
  21. / Registering Device
  22. / Service address
  23. / Unique ID
  24. / Procedure
  25. / Sample or try out
  26. / Overpayment
  27. / Change
Down
  1. / Carry a balance
  2. / Equal payment amounts
  3. / A for-profit entity
  4. / Communication
  5. / Arrangement
  6. / Charge for services
  7. / Electricity vendor
  8. / Area
  9. / Automatic payment
  10. / Get a hold of
  11. / Copy
  12. / Billing number
  13. / Call
  14. / Summary
  15. / Segment
  16. / Acknowledge
  17. / Screen
  18. / Report
  19. / Move
  20. / Commit a record
  21. / Recording of measurement
  22. / Development
  23. / Sitting
  24. / Safekeeping
  25. / Relocation

52 Clues: / Area • / Keep • / Copy • / Call • / Show • / Move • / Bill • / Prove • / Locate • / Notice • / Screen • / Report • / Change • / Setting • / Network • / Summary • / Segment • / Sitting • / Operator • / Movement • / Customer • / Recurring • / Work area • / Unique ID • / Procedure • / Obligation • / Relocation • / Arrangement • / Enhancement • / Acknowledge • / Development • / Safekeeping • / Overpayment • / Amount owing • / Communication • ...

The Transport Tricky 2015-07-17

The Transport Tricky crossword puzzle
Across
  1. Name of a note when a consignment travels in part
  2. Australian Code for the Transport of Dangerous Goods
  3. What coloured pen must be used when writing on a consignment note
  4. Transit time Brisbane to Sydney
  5. First name of the Chemcouriers Melbourne Branch Manager
  6. Top customer for MFT Brisbane
  7. Computer system used by Air and Ocean
  8. Must be used when operating a forklift
  9. Securing of a load (Two Words)
  10. Last name of MFT Brisbanes Operations Manager
  11. First name of the Branch Manager of MFT Albury
  12. Acronym of personal safety equipment
  13. Name of Australian Group Manager (Two Words)
  14. Number of brands in Mainfreight Group
  15. Pillar of Mainfreight
  16. Number of tailgates in MFT Brisbane Fleet
  17. Name of an outcome when there are no discrepancies from an outturn
  18. _ _ _ _ _ _ Report, communicating delayed freight
  19. Top customer for Sunshine Coast (Two Words)
  20. Global Customer (Two Words)
  21. What has a cost of $34.50
  22. Last name of Mainfreights Founder
  23. Another word for income
Down
  1. One trailer
  2. Computer system used by Logistics
  3. Name of the program for University Degree holders
  4. Two trailers pulled together
  5. Name of Far North Queensland Branch
  6. Abbreviation for Return on Revenue
  7. Acronym for Claims
  8. Computer system used by Transport
  9. Second floor in a linehaul unit
  10. What is the name for a Class 3
  11. Brand of the Mainfreight Group
  12. Annual review by sales team with customers
  13. Acronym for Pick Up and Delivery
  14. How many rings must a phone be answered by
  15. Customer Facing Technology
  16. Name of a brand
  17. What is a driver paid to reach his minimum
  18. Customer Service Management Tool

41 Clues: One trailer • Name of a brand • Acronym for Claims • Pillar of Mainfreight • Another word for income • What has a cost of $34.50 • Customer Facing Technology • Two trailers pulled together • Top customer for MFT Brisbane • Global Customer (Two Words) • What is the name for a Class 3 • Brand of the Mainfreight Group • Transit time Brisbane to Sydney • Second floor in a linehaul unit • ...

Chapter 7 Vocab 2021-03-30

Chapter 7 Vocab crossword puzzle
Across
  1. The price of a product goes up if the ______ is high
  2. The _____ went up 3% over 5 years
  3. When there is too much money and not enough goods there is ____
  4. If the _____ is low, there is limited quantities
  5. By measuring the ____, a company see how the market is going
  6. Many companies will have ____ against competitors in aspects such as customer service
  7. There has been great ____ in history that has collapsed certain countries
  8. When the price of a product is balanced, it has reached _____
  9. Prices of products can be reflected by the _____
Down
  1. The ______ of a country is often taken to measure if the country is in poverty
  2. A country can test the _____ and see how well the population is living
  3. The ______ in our country is at an all time high
  4. The ______ has been decreasing lately
  5. Chick-fil-a has a _____ in customer service
  6. GDP that is measured in a certain area is ____
  7. The _____ has skyrocketed since the country started printing more money
  8. The company I work for has a strong ______
  9. ______ is a main goal of many companies
  10. Companies look for _____ when deciding when to market their products
  11. With inflation not mattering, my teacher had me check the countries _____

20 Clues: The _____ went up 3% over 5 years • The ______ has been decreasing lately • ______ is a main goal of many companies • The company I work for has a strong ______ • Chick-fil-a has a _____ in customer service • GDP that is measured in a certain area is ____ • The ______ in our country is at an all time high • If the _____ is low, there is limited quantities • ...

KAM 2017-02-28

KAM crossword puzzle
Across
  1. ____________ dashboard, based on a strategy of ISS
  2. _____________ Management, its also one of our leadership principle
  3. Tool to measure employee engagement
  4. A gift for the customer, to add value
  5. Business ________, one of the links of our Value Chain
  6. Helps building trust with the customer
Down
  1. Buying __________ Assessment
  2. One type of Risk
  3. ____________ Pyramid. Something that we measure yearly\
  4. Service ________ Chain, Our Value Chain is Based on this

10 Clues: One type of Risk • Buying __________ Assessment • Tool to measure employee engagement • A gift for the customer, to add value • Helps building trust with the customer • ____________ dashboard, based on a strategy of ISS • Business ________, one of the links of our Value Chain • ____________ Pyramid. Something that we measure yearly\ • ...

Phone Agents 2022-11-23

Phone Agents crossword puzzle
Across
  1. What do you schedule for TPP4 Animal issue
  2. Service for pcm issue between services
  3. Invoice for Flea treatment
  4. First two words, taking customer off hold
  5. where is pricing to reactive termite warranty
Down
  1. Type of estimate for new business
  2. What do you use to schedule ATWI
  3. Time for ESP In/Out
  4. Read every time you open a CT
  5. First thing we do for upset customer

10 Clues: Time for ESP In/Out • Invoice for Flea treatment • Read every time you open a CT • What do you use to schedule ATWI • Type of estimate for new business • First thing we do for upset customer • Service for pcm issue between services • First two words, taking customer off hold • What do you schedule for TPP4 Animal issue • where is pricing to reactive termite warranty

Planning, Assessment & Innovation CQI Crossword Challenge 2019-07-08

Planning, Assessment & Innovation CQI Crossword Challenge crossword puzzle
Across
  1. Who you gonna call?
  2. To have a strong effect on someone or something.
  3. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes).
  4. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
  5. The quality of being outstanding or extremely good.
  6. A new method, idea, product, etc.
  7. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
Down
  1. The positive effect of a process change effort.
  2. Wasted time _______ for the next step in a process.
  3. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  4. Acronym for remembering the 8 wastes.
  5. The importance, worth, or usefulness of something, usually as defined by the customer.
  6. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  7. Any activity that consumes resources but creates no value for the customer.
  8. A person or organization to whom a product or service is delivered.
  9. To work jointly with others or together especially in an intellectual endeavor

16 Clues: Who you gonna call? • A new method, idea, product, etc. • Acronym for remembering the 8 wastes. • The positive effect of a process change effort. • To have a strong effect on someone or something. • Wasted time _______ for the next step in a process. • The quality of being outstanding or extremely good. • ...

Bonita Bay Fitness 2020-09-18

Bonita Bay Fitness crossword puzzle
Across
  1. Program used for registering for GF classes
  2. BBC Director of Human Resources
  3. Current price for group fitness classes
  4. Our wellness initiative
  5. Program used to "skip" a song
  6. Uses the Reformer; can be done as a mat class
  7. Tom Drake's title
  8. Program used to "block" a song
  9. First event of the season
  10. Yoga for Golf
Down
  1. BBC Membership Director
  2. Service Tech for Technogym
  3. BBC Customer Service Program
  4. The Number of TPI Certified Golf Fit Pros
  5. Technogym's app for tracking your workouts
  6. What does Karla Nason teach
  7. Program geared for Parkinson's Patients
  8. BBC Chief Engineer
  9. Current price of a 50 min PT session
  10. The frequency at which Penetrexx is applied
  11. Percent Discount members receive on retail
  12. Member check-in program
  13. BBC General Manager

23 Clues: Yoga for Golf • Tom Drake's title • BBC Chief Engineer • BBC General Manager • BBC Membership Director • Our wellness initiative • Member check-in program • First event of the season • Service Tech for Technogym • What does Karla Nason teach • BBC Customer Service Program • Program used to "skip" a song • Program used to "block" a song • BBC Director of Human Resources • ...

Adult Volunteer Customer Relations Crossword Puzzle 2021-05-09

Adult Volunteer Customer Relations Crossword Puzzle crossword puzzle
Across
  1. Take Pleasure In
  2. To Count on Someone
  3. Put Forth Your Best ____
  4. Perform an Action
  5. Enjoyment or Contentment
  6. Contribution
  7. Responsible and Dependable
  8. Give or Exchange Information
  9. Courteous
  10. Not Sad
  11. Assistance
  12. Opposite of Negative
  13. Another Word For Patron
  14. Involve
  15. Moral Codes or Standards
  16. Debit or Credit ____
  17. Desired Result
  18. Exchange of Goods
  19. Provide Assistance
  20. Considerate
Down
  1. Nice Reply After Service
  2. The Probability that Something will Occur
  3. Item or Merchandise
  4. Honest and Forthright
  5. Allegiance or Devotion
  6. Best Behavior
  7. Cookie Booth Presentation or Appearance
  8. Producing Favorable Effects
  9. Be Grateful For
  10. Polite Request
  11. Full Trust In
  12. Showing Care
  13. Friendly Greeting
  14. To Hear and Pay Attention
  15. High Standard of an Item

35 Clues: Not Sad • Involve • Courteous • Assistance • Considerate • Contribution • Showing Care • Best Behavior • Full Trust In • Polite Request • Desired Result • Be Grateful For • Take Pleasure In • Perform an Action • Friendly Greeting • Exchange of Goods • Provide Assistance • Item or Merchandise • To Count on Someone • Opposite of Negative • Debit or Credit ____ • Honest and Forthright • Allegiance or Devotion • ...

Senior Customer Relations Crossword Puzzle 2021-05-09

Senior Customer Relations Crossword Puzzle crossword puzzle
Across
  1. Put Forth Your Best ____
  2. Honest and Forthright
  3. Nice Reply After Service
  4. Item or Merchandise
  5. Friendly Greeting
  6. Enjoyment or Contentment
  7. Polite Request
  8. The Probability that Something will Occur
  9. To Hear and Pay Attention
  10. Involve
  11. Cookie Booth Presentation or Appearance
  12. Provide Assistance
  13. Assistance
  14. Debit or Credit ____
  15. Contribution
Down
  1. Full Trust In
  2. Moral Codes or Standards
  3. Showing Care
  4. Allegiance or Devotion
  5. Give or Exchange Information
  6. Be Grateful For
  7. Desired Result
  8. Perform an Action
  9. Responsible and Dependable
  10. Another Word For Patron
  11. Courteous
  12. High Standard of an Item
  13. To Count on Someone
  14. Not Sad
  15. Producing Favorable Effects
  16. Take Pleasure In
  17. Exchange of Goods
  18. Opposite of Negative
  19. Considerate
  20. Best Behavior

35 Clues: Not Sad • Involve • Courteous • Assistance • Considerate • Showing Care • Contribution • Full Trust In • Best Behavior • Desired Result • Polite Request • Be Grateful For • Take Pleasure In • Perform an Action • Friendly Greeting • Exchange of Goods • Provide Assistance • Item or Merchandise • To Count on Someone • Opposite of Negative • Debit or Credit ____ • Honest and Forthright • Allegiance or Devotion • ...

Sylvia's Crossword 2025-06-09

Sylvia's Crossword crossword puzzle
Across
  1. Example water, food or shelter
  2. Money, budgeting and consumption
  3. How you will spend your money
  4. Person who packages and advertises a product
  5. Organisation that supplies products
  6. Setting money aside for a product
  7. Person who grows and starts the making of the product
  8. Example: A haircut or getting your nails done
  9. much the producer is willing to supply
  10. You ask support for them about a product
Down
  1. (consumer), What jobs consumers must do
  2. What you pay to buy a product
  3. Example: Use less than $50 this month
  4. (consumer), What all consumers are able to do
  5. Another word for customer
  6. Example choclate or a pool
  7. How much consumers expect to be supplied
  8. A product or service
  9. How we use money
  10. Anything you buy

20 Clues: How we use money • Anything you buy • A product or service • Another word for customer • Example choclate or a pool • What you pay to buy a product • How you will spend your money • Example water, food or shelter • Money, budgeting and consumption • Setting money aside for a product • Organisation that supplies products • Example: Use less than $50 this month • ...

VL CROSSWORD PUZZLE 2017-10-16

VL CROSSWORD PUZZLE crossword puzzle
Across
  1. Effective ___ 1, 2015, new consumer and business customers will not be eligible to receive immediate funds availability on their check deposits made at an ATM for the first 30 days the account is open.
  2. A stop payment on a pending Preauthorized ACH debit will not prevent the item from ___.
  3. Personal Unsecured ___ can no longer be added to provide ODP.
  4. There is a maximum of ___ Excess Activity fees per monthly service fee period.
  5. Online wire service is not available to customers who reside ___ of the U.S.
  6. Deposit Reason code 120 requires ___ signatures on a check.
  7. For a research claim dispute, Only use the “Not in CIV History” process is the transaction is missing from the ___ link or is older than 540 days.
Down
  1. Replacing a card as ___ will immediately disable the card.
  2. If the deposit date for a Direct Deposit falls on a weekend or holiday, the date customer’s account will be credited is determined by the ___.
  3. Money Orders can be purchased for any dollar amount up to a ___ dollar limit.
  4. Account ___ allow customers to avoid certain monthly fees on a temporary basis, depending on account type of customer relationship.
  5. A Wells Fargo ___ card is not eligible for the Debit Card Overdraft Service.
  6. Credit Card customer service houses a location site in ___, Oregon.
  7. Alaska, ___, and New Mexico require sales tax to be charged on several bank fees.

14 Clues: Replacing a card as ___ will immediately disable the card. • Deposit Reason code 120 requires ___ signatures on a check. • Personal Unsecured ___ can no longer be added to provide ODP. • Credit Card customer service houses a location site in ___, Oregon. • A Wells Fargo ___ card is not eligible for the Debit Card Overdraft Service. • ...

Customer Service Week Puzzle 2014-08-29

Customer Service Week Puzzle crossword puzzle
Across
  1. Born in Michigan, never been surfing, likes candy, have 2 nephews and 4 nieces
  2. Born in San Diego, has to drive Barefoot, is addicted to chapstick and is not athletic
  3. Hates pets, can't swim and loves to watch TV
  4. Likes pets, is a certifies surgical technologist and can ride a bike
Down
  1. Born in Glendale, is a really nice guy, loves sushi and have polka dance
  2. Has 40 cousin, doesn't like candy and likes classical music.
  3. Was class valedictorian, can ride a bike and got accepted to Harvard but declined.
  4. Is going to be a first time Dad next year, and studied marketing and acting in University
  5. Born in Seattle, is a helicopter pilot and went to the hospital as a kid because he/she got a hot wheel car stuck in their nose

9 Clues: Hates pets, can't swim and loves to watch TV • Has 40 cousin, doesn't like candy and likes classical music. • Likes pets, is a certifies surgical technologist and can ride a bike • Born in Glendale, is a really nice guy, loves sushi and have polka dance • Born in Michigan, never been surfing, likes candy, have 2 nephews and 4 nieces • ...

Good Customer Service Video 2021-12-14

Good Customer Service Video crossword puzzle
Across
  1. = words of admiration or approval
  2. = unhappy because of failed expectations
  3. = a feeling of great enthusiasm
  4. = absolutely necessary, very important
  5. = be equal in quality or strength
Down
  1. = recognise how good something or someone is
  2. = reaction to a product or performance
  3. = a chance to do something
  4. = very pleased

9 Clues: = very pleased • = a chance to do something • = a feeling of great enthusiasm • = words of admiration or approval • = be equal in quality or strength • = reaction to a product or performance • = absolutely necessary, very important • = unhappy because of failed expectations • = recognise how good something or someone is

Customer Service Crossword Puzzle 2024-01-16

Customer Service Crossword Puzzle crossword puzzle
Across
  1. Things that are helpful to accomplish a task, i.e. KB's, team members, secondary websites, etc.
  2. Understanding how others feel
  3. Articles containing client specific information useful to solve end user issues
Down
  1. The capacity to accept or tolerate trouble without getting angry or upset
  2. Traits of a customer service representative that are important to the success of a customer's experience
  3. Sending or receiving information
  4. Acronym for end of the business day
  5. This non-verbal gesture should be done before answering a call
  6. Types of questions that gain useful information beyond yes or no

9 Clues: Understanding how others feel • Sending or receiving information • Acronym for end of the business day • This non-verbal gesture should be done before answering a call • Types of questions that gain useful information beyond yes or no • The capacity to accept or tolerate trouble without getting angry or upset • ...

Q'Straint Customer Service 2024 2024-10-16

Q'Straint Customer Service 2024 crossword puzzle
Across
  1. Personal Wheelchair Docking System
  2. FULLY AUTOMATIC REAR-FACING WHEELCHAIR SECUREMENT STATION
  3. Strongest TITAN Retractor Meets Requirements of WC18
  4. STATE WHERE OUR MAIN OFFICE IS LOCATED
  5. COMPANY THAT Q'STRAINT MERGED WITH IN 2010
Down
  1. fully automatic, knobless retractor
  2. Passenger Boarding System that includes the Joystick
  3. 3-Point Technology Wheelchair Securement Station
  4. Sure-lok Oxygen Holder

9 Clues: Sure-lok Oxygen Holder • Personal Wheelchair Docking System • fully automatic, knobless retractor • STATE WHERE OUR MAIN OFFICE IS LOCATED • COMPANY THAT Q'STRAINT MERGED WITH IN 2010 • 3-Point Technology Wheelchair Securement Station • Passenger Boarding System that includes the Joystick • Strongest TITAN Retractor Meets Requirements of WC18 • ...

ESB PREP PUZZLE 3 2025-11-19

ESB PREP PUZZLE 3 crossword puzzle
Across
  1. business structure with a special tax advantage allows company to pass income, losses, deductions, credits through shareholders.
  2. promise of value that a company makes about product or service that makes it attractive to customers.
  3. One's ability to adapt to change, loss, and disappointment.
  4. A fixed payment amount provided to a full-time employee.
  5. A planning tool used to document a company's strengths, weaknesses, opportunities, and threats.
  6. An individual with an interest in a business.
  7. How a business sells its products and services to the end customer
  8. Return on investment is a calculation used to determine how much an investment is making.
  9. An intangible service or skill that is performed.
  10. corporation, partnership, or sole proprietorship is privately owned one individual or a small group of people
  11. independent government agency specializing in providing small businesses with assistance to get their business up and running
  12. Fees paid for the use of a brand name or image.
  13. A practice used to protect brand names, logos, and business names.
Down
  1. A preliminary product, commonly a product with minimum viability, from which to test and develop
  2. The group of customers a company chooses to market its products and services.
  3. A calculation used to make projections about a company's future performance.
  4. business structure with a single owner. The business is not shielded from any amount of liability
  5. An individual that owns at least one share in a corporation's stock.
  6. practice used by businesses to protect a practice, process, or formula from being shared with others
  7. persuasive speech prepared to entice a potential customer to purchase a service or good
  8. The number of sales and other income in a business for a given period
  9. The level of willingness to lose time and money
  10. The possibility of something negative happening. In the context of a small business,
  11. Trusting one's self, goals, and progress
  12. Fluctuating costs that a business has depending on production
  13. Data that may contain personal bias like company newsletters and academic journals.
  14. price company charges for product or service. selling price determined adding the cost price and the profit margin the company wants earn

27 Clues: Trusting one's self, goals, and progress • An individual with an interest in a business. • The level of willingness to lose time and money • Fees paid for the use of a brand name or image. • An intangible service or skill that is performed. • A fixed payment amount provided to a full-time employee. • One's ability to adapt to change, loss, and disappointment. • ...

Small Bus. Mgmt. - Ch. 16 2016-10-06

Small Bus. Mgmt. - Ch. 16 crossword puzzle
Across
  1. An approach based on applying a percentage to a product's costs to obtain its selling price.
  2. The extent to which a good or service is perceived by a customer as meeting his or her needs or wants, measured by the customer's willingness to pay for it.
  3. A technique that sets very high prices for a limited period before reducing them to more competitive levels.
  4. An approach based on setting a high price to convey an image of high quality or uniqueness.
  5. An approach in which the total cost for a given period is divided by the quantity sold in that period to set a price.
  6. The degree to which a change in price affects the quantity demanded.
  7. An alternative to cash that results in an immediate withdrawal from the buyer's bank account to pay for products or services.
  8. The difference between the unit selling price and the unit variable costs and expenses.
  9. Financing provided by suppliers to client companies.
  10. An alternative to cash that provides assurance to a seller that buyer has a satisfactory credit rating and that payment will be received.
  11. Privately owned organizations that summarize a number of firms credit experiences with particular individuals.
Down
  1. A technique that places different values on a product or service for customers with different needs.
  2. Financing granted by retailers to individuals who purchase for personal use or family use.
  3. Sales volume at which total sales revenue equals total costs and expenses.
  4. A line of credit that allows the customer to obtain a product or service at the time of purchase, with payment due when billed.
  5. A line of credit that requires a down payment, with a balance paid over a specified period of time.
  6. A specification of what a seller requires in exchange for transferring ownership or use of a product or service.
  7. Demand that changes significantly when there is a change in the price of a product or service.
  8. An agreement between a buyer and a seller that allows for delayed payment for a product or service.
  9. A categorization of accounts receivable based on the length of time they have been outstanding.

20 Clues: Financing provided by suppliers to client companies. • The degree to which a change in price affects the quantity demanded. • Sales volume at which total sales revenue equals total costs and expenses. • The difference between the unit selling price and the unit variable costs and expenses. • ...

GLC CROSSWORD 2022-03-11

GLC CROSSWORD crossword puzzle
Across
  1. IMPORT OCEAN COORDINATOR
  2. INLAND AND PICK UP AGENT
  3. glc usa general manager
  4. OCEAN EXPORT AGENT
  5. AIR IMPORT AGENT
  6. AIRLINE WE USE THE MOST
Down
  1. OCEAN CARRIER WE USE THE MOST
  2. AIR COORDINATOR
  3. CUSTOMER SERVICE MANAGER
  4. OCEAn EXPORT COORDINATOR
  5. warehouse location
  6. WAREHOUSE MANAGER

12 Clues: AIR COORDINATOR • AIR IMPORT AGENT • WAREHOUSE MANAGER • warehouse location • OCEAN EXPORT AGENT • glc usa general manager • AIRLINE WE USE THE MOST • IMPORT OCEAN COORDINATOR • INLAND AND PICK UP AGENT • CUSTOMER SERVICE MANAGER • OCEAn EXPORT COORDINATOR • OCEAN CARRIER WE USE THE MOST

Pathshala Crossword 2022-11-20

Pathshala Crossword crossword puzzle
Across
  1. Bank Employee who completes the IRDA Exam
  2. PMLI gives Death Claim upto 50 Lacs within how many hours
  3. In which option of Century Plan Bonus increases after every 15 year
  4. In which Option of Century Plan Bonus Doubles after premium paying term
  5. Which plan gives annual income to customer immediately after one year of policy issuance date
  6. Who is the brand ambassador of Pnb Metlife
  7. 18 years to 50 years is minimum and maximum age limit for which option in Century Plan
Down
  1. Reason which customer gives for not buying policy
  2. Learning app for Bank SPs and PMLI Employees
  3. An optional supplement which can be added to any policy
  4. 13th Month Renewal which are very important to collect
  5. This has been introduced as a hassle free alternative for manual KYC
  6. Which word means that Century Plan can give financial support up to 3 generations
  7. It is mandatory to get this verification completed for issuing the policy. It reduces customer complaint.
  8. What is the customer service app name which is the best LI App in india
  9. In which option of Century Plan Bonus starts after end of 14th year

16 Clues: Bank Employee who completes the IRDA Exam • Who is the brand ambassador of Pnb Metlife • Learning app for Bank SPs and PMLI Employees • Reason which customer gives for not buying policy • 13th Month Renewal which are very important to collect • An optional supplement which can be added to any policy • PMLI gives Death Claim upto 50 Lacs within how many hours • ...

Planning, Assessment & Innovation CQI Crossword Challenge 2019-07-08

Planning, Assessment & Innovation CQI Crossword Challenge crossword puzzle
Across
  1. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
  2. Who you gonna call?
  3. Acronym for remembering the 8 wastes.
  4. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  5. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes).
  6. To work jointly with others or together especially in an intellectual endeavor
  7. To have a strong effect on someone or something.
  8. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  9. Any activity that consumes resources but creates no value for the customer.
Down
  1. The quality of being outstanding or extremely good.
  2. Wasted time _______ for the next step in a process.
  3. A new method, idea, product, etc.
  4. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
  5. The positive effect of a process change effort.
  6. The importance, worth, or usefulness of something, usually as defined by the customer.
  7. A person or organization to whom a product or service is delivered.

16 Clues: Who you gonna call? • A new method, idea, product, etc. • Acronym for remembering the 8 wastes. • The positive effect of a process change effort. • To have a strong effect on someone or something. • The quality of being outstanding or extremely good. • Wasted time _______ for the next step in a process. • ...

Planning, Assessment & Innovation CQI Crossword Challenge 2019-07-08

Planning, Assessment & Innovation CQI Crossword Challenge crossword puzzle
Across
  1. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  2. Any activity that consumes resources but creates no value for the customer.
  3. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
  4. To work jointly with others or together especially in an intellectual endeavor
  5. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
  6. The positive effect of a process change effort.
  7. A person or organization to whom a product or service is delivered.
  8. The importance, worth, or usefulness of something, usually as defined by the customer.
Down
  1. A new method, idea, product, etc.
  2. Acronym for remembering the 8 wastes.
  3. Wasted time _______ for the next step in a process.
  4. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes).
  5. To have a strong effect on someone or something.
  6. The quality of being outstanding or extremely good.
  7. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  8. Who you gonna call?

16 Clues: Who you gonna call? • A new method, idea, product, etc. • Acronym for remembering the 8 wastes. • The positive effect of a process change effort. • To have a strong effect on someone or something. • Wasted time _______ for the next step in a process. • The quality of being outstanding or extremely good. • ...

Service Initiative - Crossword 2014-04-13

Service Initiative - Crossword crossword puzzle
Across
  1. We simply want to be the Best in everything we do.
  2. We go the extra mile to create Memorable and Pleasant experiences for all.
  3. We believe that Caring comes from the heart and is extended to all whom we serve.
  4. We value Integrity and are Sincere in all our dealings with others.
  5. In order for guests to know that we strive for service excellence, we have to?
  6. How much customers know that they can depend on you.
Down
  1. The act of taking in and understanding what a guest is unhappy about.
  2. The continuation of doing something promised to a customer.
  3. The act of predicting a customer's needs before he/she even asks.
  4. To share and understand why the customer feels this way.
  5. To do something about the situation.
  6. The well-being of the guests is also known as their?
  7. To be around whenever a guest needs you.

13 Clues: To do something about the situation. • To be around whenever a guest needs you. • We simply want to be the Best in everything we do. • The well-being of the guests is also known as their? • How much customers know that they can depend on you. • To share and understand why the customer feels this way. • The continuation of doing something promised to a customer. • ...

Entrepreneurship 2024-03-26

Entrepreneurship crossword puzzle
Across
  1. A legal process to get out of debt when you can no longer make all your required payments
  2. an activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
  3. businesses that sell directly to final consumers
  4. money and other valuables belonging to an individual or business
  5. Unit of Sale is different for every business, and is based on the amount of product or service a customer buys.
  6. A plan for making and spending money
  7. A financial gain, esp. the difference between the amount earned and the amount spent in buying, operating, or producing something
  8. short term finance required for the day-to-day running of a business
  9. a business owned and managed by a single individual
  10. income
  11. a business owned by two or more people
  12. the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return
Down
  1. A type of producer that changes the shapes or forms of materials so that they will be useful to customers
  2. is a business that sells a different product or service from yours, but fills the same customer need or want.
  3. Accepting the risk of starting and running a business.
  4. A person who starts up and takes on the risk of a business
  5. the point at which the costs of producing a product equal the revenue made from selling the product
  6. Capital needed by an entrepreneur to set up a business
  7. The operating expenses that a business must pay regardless of how many sales are made.
  8. debts that you owe
  9. basic skills that are needed to get, keep, and do well at a job
  10. A business that is owned by many investors.
  11. A written description of the business idea and how it will be carried out, including all major business activities.
  12. a set of buyers sharing common needs or characteristics that the company decides to serve
  13. a quick description of your business that you use to explain it to customers and investors.

25 Clues: income • debts that you owe • A plan for making and spending money • a business owned by two or more people • A business that is owned by many investors. • businesses that sell directly to final consumers • a business owned and managed by a single individual • Accepting the risk of starting and running a business. • Capital needed by an entrepreneur to set up a business • ...

Soft Skills 2019-09-12

Soft Skills crossword puzzle
Across
  1. Not just what our customers want, but what they?
  2. The people who call Customer Service
  3. What you say when someone provides help
  4. How you greet the customer instead of by "Hey You"
  5. What you would say when answering the phone
Down
  1. What you ask
  2. The opposite of No
  3. The opposite of ignore
  4. The opposite of I Can't
  5. Another word that means delay or pause

10 Clues: What you ask • The opposite of No • The opposite of ignore • The opposite of I Can't • The people who call Customer Service • Another word that means delay or pause • What you say when someone provides help • What you would say when answering the phone • Not just what our customers want, but what they? • How you greet the customer instead of by "Hey You"

Marketing 2025-04-18

Marketing crossword puzzle
Across
  1. "Grandfather of marketing"
  2. A paid form of communication used to promote a product or service
  3. Product life cycle stage
  4. Price, product, promotion,place
  5. The process of dividing a market into distinct groups based on similar characteristics
Down
  1. Customer retention tool
  2. The goods and services that businesses sell
  3. Distribution of goods through shops
  4. It's silent,but consumers feel it
  5. Person who purchase a product

10 Clues: Customer retention tool • Product life cycle stage • "Grandfather of marketing" • Person who purchase a product • Price, product, promotion,place • It's silent,but consumers feel it • Distribution of goods through shops • The goods and services that businesses sell • A paid form of communication used to promote a product or service • ...

World Quality Day 2020 2020-11-11

World Quality Day 2020 crossword puzzle
Across
  1. We are a dedicated team ___________ about innovating and transforming drug development to help our customers develop new medicines for patients in need.
  2. What does O in CDMO mean?
  3. What does C in CDMO mean?
  4. ______________ Collaborate with customers to improve product/service quality and resolve problems
  5. __________ that it is the customer, not the company that defines what quality means
Down
  1. ________ product and service quality through their customers eyes
  2. What does D in CDMO mean?
  3. What does M in CDMO mean?
  4. World Quality Day 2020 is a great opportunity to shine the spotlight on individuals, teams and organizations that are deeply invested in creating and improving _________ value.
  5. ___________ their quality performance with customers

10 Clues: What does D in CDMO mean? • What does M in CDMO mean? • What does O in CDMO mean? • What does C in CDMO mean? • ___________ their quality performance with customers • ________ product and service quality through their customers eyes • __________ that it is the customer, not the company that defines what quality means • ...

VOCAB 1 2016-08-30

VOCAB 1 crossword puzzle
Across
  1. One of the 4 P’s of Marketing; What is exchanged for the product (should reflect what customers are willing and able to pay)
  2. The process of deciding how to get goods into customer’s hands.
  3. Lists information about the target market such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
  4. A market that is further described by the total ales in a product category/ Percentage of the total sales volume generated by all companies that compete in a given market.
  5. Type of Market where a Group that is identified for a specific marketing program.
  6. Information about customers, trends, and competing products relied by business to make good marketing decisions.
  7. Intangible items that have monetary value and satisfy your needs and wants.
  8. One of the 4 P’s of Marketing; Activities relate to advertising, personal selling, sales promotion, and publicity.
  9. One of the 4 P’s of Marketing; Choosing what products to sell; The development includes the brand name, packaging, service, and warranty.
  10. Idea that a business should strive to satisfy customer’s needs and wants while generating a profit for the business.
  11. Affects marketing in the aspect of the economy and standard of living in countries around the world.
  12. One of the 4 P’s of Marketing; The means of getting the product into the customer’s hands; Need to know where a customer will shop.
  13. The breaking down of the market into smaller groups that have similar characteristics.
  14. All people who share similar needs and wants and who have the ability to purchase a given product.
Down
  1. Type of Utility;The exchange of a product for money.
  2. It is how much to charge for goods and services in order to make a profit.
  3. Analysis that helps a company determine how to lessen the impact of these factors (weaknesses and threats). SWOT stands for strengths, weaknesses, opportunities, and threats.
  4. It is understanding the concepts and strategies used to develop and target specific market strategies to a selective audience.
  5. - The main factor that determines whether a company is successful. An aspect of marketing that combines customer information with customer service and marketing communications.
  6. Type of Utility;Communication with a customer; Salespeople providing accurate and informative information about a product or service that the customer asks.
  7. The 4 P’s of marketing combined: Product, Price, Place, and Promotion. They use these to communicate with and reach their intended target market.
  8. tangible items that have monetary value and satisfy your needs and wants.
  9. Type of Utility;Having a product or service available at a certain time of year or a convenient time of day.
  10. Type of Market where All businesses that buy products for use in their operations.
  11. The activity, set of institutions, and process for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  12. Type of Market where Consumers who purchase goods and services for personal use.
  13. Functions of marketing that add value to a product.
  14. Providing customers with the goods and services that they want. Includes selling in the retail market and in business-to-business market.
  15. Type of Utility;Changing raw materials into usable goods or putting parts together to make them more useful.

29 Clues: Functions of marketing that add value to a product. • Type of Utility;The exchange of a product for money. • The process of deciding how to get goods into customer’s hands. • tangible items that have monetary value and satisfy your needs and wants. • It is how much to charge for goods and services in order to make a profit. • ...

Customer Service Week 2025 - "Falling for Great Service” 🍂 2025-10-06

Customer Service Week 2025 - "Falling for Great Service” 🍂 crossword puzzle
Across
  1. Warm drink with marshmallows
  2. Just released her 12th studio album
  3. Our Work Instructions Wizard
  4. The system that tracks tickets
  5. What we always aim to exceed (⭐)
  6. How many CS Pods do we have?
  7. Our Friday meeting leader (⭐)
  8. Guides our team through every season 🍂
Down
  1. What do Laura and Jolene have on Tuesdays for lunch?
  2. Season when leaves change color
  3. Fall flavor that’s everything nice
  4. Updates that are shared company wide
  5. Off-Site Clean and Restoration
  6. The magic potion that fuels mornings
  7. What leaves do — but we hope we don’t!
  8. Fall candle scent
  9. Sweet fall dessert

17 Clues: Fall candle scent • Sweet fall dessert • Warm drink with marshmallows • Our Work Instructions Wizard • How many CS Pods do we have? • Our Friday meeting leader (⭐) • The system that tracks tickets • Off-Site Clean and Restoration • Season when leaves change color • What we always aim to exceed (⭐) • Fall flavor that’s everything nice • Just released her 12th studio album • ...

Sales Activation! 2021-07-15

Sales Activation! crossword puzzle
Across
  1. When we need to provide more assistance
  2. Customers will activate or tell you they want to..
  3. Our number 1 resource.
  4. Something that leadership offers us
  5. Lots of customers are considering this.
  6. We use this tool to provide 2 months of free service for activating our customers.
  7. Our favorite service provider to call.
  8. An important resource that shows customer information
Down
  1. 844.404.0495
  2. Mercedes' favorite celebration tool.
  3. Customers sometimes struggle with this first step
  4. Old messaging tool.
  5. You will see this as a pop up in emails and on your phone.
  6. 844.610.5092
  7. Device support.
  8. Coach Keshia's word of the day

16 Clues: 844.404.0495 • 844.610.5092 • Device support. • Old messaging tool. • Our number 1 resource. • Coach Keshia's word of the day • Something that leadership offers us • Mercedes' favorite celebration tool. • Our favorite service provider to call. • When we need to provide more assistance • Lots of customers are considering this. • Customers sometimes struggle with this first step • ...

East York CI Month Cross Word 2014-10-10

East York CI Month Cross Word crossword puzzle
Across
  1. The degree of excellence in a product or service
  2. The raw materials, work-in-process and finished
  3. Work done to correct defects
  4. Facts and statistics collected together for references or
  5. A leader of a project
  6. An ongoing effort to improve products, services or
  7. A Japanese word that means continuous
  8. A person who receives the product or service of a
  9. The white rose city
Down
  1. A creative method to generate ideas
  2. The worth or usefulness for something
  3. Work in process
  4. inputs
  5. The ratio of measured total outputs over measured
  6. A systematic approach to organization and
  7. A group of people that work together to achieve a

16 Clues: inputs • Work in process • The white rose city • A leader of a project • Work done to correct defects • A creative method to generate ideas • The worth or usefulness for something • A Japanese word that means continuous • A systematic approach to organization and • The raw materials, work-in-process and finished • The degree of excellence in a product or service • ...

XFINITY MOBILE 2021-04-05

XFINITY MOBILE crossword puzzle
Across
  1. Pay less with _____ ______ options.
  2. Up to ____ lines per account with no phone lines or activation access fees for Xfinity Internet customers.
  3. satisfaction Rated #1 in ____________ by the American Customer Satisfaction.
  4. Ways to save money, customers can _______ ___ ______ their chosen By the Gig data amount with Unlimited lines.
  5. Xfinity Mobile is available to Xfinity ________ customers.
Down
  1. If an Xfinity Mobile customer no longer maintains a subscription to postpaid Xfinity Internet, Voice or TV, they can continue their Xfinity Mobile service; however, each line would incur a $ _ _monthly line access fee in addition to the customer’s other service charges.
  2. No term _______.
  3. Unlimited ___________ talk and text.
  4. The _______ Generation plan allows customers access to 5G along with the savings and flexibility that Xfinity Mobile offers.
  5. __________ :Customers can bring certain Apple iPhone, Samsung Galaxy and Note, Google Pixel and Apple Watch models from other wireless carriers to Xfinity Mobile.
  6. Customers can choose between _______ data amounts. Available for single lines, or to share across all By the Gig lines in your account. Cost is not prorated based on usage.

11 Clues: No term _______. • Pay less with _____ ______ options. • Unlimited ___________ talk and text. • Xfinity Mobile is available to Xfinity ________ customers. • satisfaction Rated #1 in ____________ by the American Customer Satisfaction. • Up to ____ lines per account with no phone lines or activation access fees for Xfinity Internet customers. • ...

Finance Acronyms 2022-08-09

Finance Acronyms crossword puzzle
Across
  1. Consists of different levels including IC1, IC2, and IC3
  2. Depicts the progression of a Customer's CACV over time = (Cumulative ACV / Baseline NNACV)
  3. An organization with a unique D&B Global Ultimate (GULT) DUNS that has: at least one active unique production instance related to a contract with ServiceNow or a Managed Service Provider (MSP)
  4. Has an active contract with positive ACV at the contract line level
Down
  1. bookings closed under the Product Family 3 Technology Partner Program. This is not included in FP&A bookings reporting
  2. Competitors to ServiceNow / Companies whose products are used by potential customers
  3. A customer that no longer has at least one active unique production instance related to a contract with ServiceNow or a Managed Service Provider (MSP); or ACV greater than zero dollars.
  4. The annualized bookings value of a subscription
  5. consists of ITSM, Risk, HR
  6. Total ACV associated with a Customer through a given close quarter
  7. First quarter of ServiceNow subscription for a Customer

11 Clues: consists of ITSM, Risk, HR • The annualized bookings value of a subscription • First quarter of ServiceNow subscription for a Customer • Consists of different levels including IC1, IC2, and IC3 • Total ACV associated with a Customer through a given close quarter • Has an active contract with positive ACV at the contract line level • ...

Crossword Chronicals 2025-02-01

Crossword Chronicals crossword puzzle
Across
  1. Fields driving innovation
  2. Buys goods and services
  3. Starts and runs a business
  4. A business group
  5. Customer assistance
Down
  1. Ability to recover quickly
  2. Medical services industry
  3. A company's main goal
  4. Creating new ideas
  5. Turning thoughts into reality
  6. Financial plan
  7. Strong and influential

12 Clues: Financial plan • A business group • Creating new ideas • Customer assistance • A company's main goal • Strong and influential • Buys goods and services • Medical services industry • Fields driving innovation • Ability to recover quickly • Starts and runs a business • Turning thoughts into reality

Marketing Crossword Puzzle 2016-08-28

Marketing Crossword Puzzle crossword puzzle
Across
  1. stands for strength, weaknesses, opportunities, and threats; helps a company determine how to lessen the impact of these factors
  2. involves understanding the concepts and strategies used to develop and target specific marketing strategies to select an audience
  3. involves changing raw materials into useable goods or putting parts together to make them more useful
  4. involves communication with the consumers
  5. the group that is identified for a specific marketing program
  6. the means of getting the product into the customers hands, determine how and where a product will be distributed
  7. it generates competition, which fosters new and improved products
  8. segmenting, or breaking down, the market into smaller groups that have similar characteristics to sell products to different consumers who may be potential consumers; the process of classifying customers by specific characteristics
  9. provides customers with the goods and services they want
  10. lists information about the target market, such as age, gender,income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
  11. tangible items that have monetary value and satisfy your needs and wants
  12. obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities
  13. affects the economy and standard of living in countries around the world
  14. the functions of marketing add value to a product
  15. involves having a product where customers can buy it
Down
  1. the idea that a business should strive to satisfy customers needs and wants while generating a profit for the business
  2. or business to business market includes all the businesses that buy products for use in their operations, include transactions among businesses
  3. an aspect of marketing that combines customer information with customer service and marketing communications
  4. all people who share similar needs and wants and who have the ability to purchase a given product
  5. what is exchanged for the product
  6. processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  7. having a product or service available at a certain time of year or a convenient time of day
  8. or distribution, is the process of deciding how to get goods into consumers hands
  9. a company's percentage of the total sales volume generated by all companies that compete in a given market
  10. consists of consumers who purchase goods and services for personal use
  11. intangible items that have monetary value and satisfy your needs and wants
  12. the exchange of a product for money, involved every time legal ownership of a product changes hands
  13. refers to activities related to advertising, personal selling, sales promotion, and publicity
  14. includes four basic marketing strategies called the four Ps: product, price, promotion, and place
  15. features include: brand name, packaging service, and warranty; are all part of the development

30 Clues: what is exchanged for the product • involves communication with the consumers • the functions of marketing add value to a product • involves having a product where customers can buy it • provides customers with the goods and services they want • the group that is identified for a specific marketing program • ...

Ambassador Customer Relations Crossword Puzzle 2021-05-09

Ambassador Customer Relations Crossword Puzzle crossword puzzle
Across
  1. Give or Exchange Information
  2. Producing Favorable Effects
  3. High Standard of an Item
  4. Best Behavior
  5. Assistance
  6. Debit or Credit ____
  7. To Count on Someone
  8. Honest and Forthright
  9. Provide Assistance
  10. The Probability that Something will Occur
  11. Exchange of Goods
  12. Polite Request
  13. Opposite of Negative
  14. Allegiance or Devotion
  15. Cookie Booth Presentation or Appearance
  16. Put Forth Your Best ____
  17. Nice Reply After Service
Down
  1. Another Word For Patron
  2. Contribution
  3. Full Trust In
  4. Considerate
  5. Involve
  6. Moral Codes or Standards
  7. Enjoyment or Contentment
  8. Be Grateful For
  9. Showing Care
  10. Not Sad
  11. Desired Result
  12. Friendly Greeting
  13. Take Pleasure In
  14. Item or Merchandise
  15. Perform an Action
  16. Courteous
  17. Responsible and Dependable
  18. To Hear and Pay Attention

35 Clues: Involve • Not Sad • Courteous • Assistance • Considerate • Contribution • Showing Care • Full Trust In • Best Behavior • Desired Result • Polite Request • Be Grateful For • Take Pleasure In • Friendly Greeting • Exchange of Goods • Perform an Action • Provide Assistance • To Count on Someone • Item or Merchandise • Debit or Credit ____ • Opposite of Negative • Honest and Forthright • Allegiance or Devotion • ...

Marketing 2022-05-09

Marketing crossword puzzle
Across
  1. Growth by offering modified or new products
  2. A name, term, sign, symbol, or design, or a combination of these, that identifies the products
  3. Grower, provider, or manufacturer of goods or services
  4. Basic needs a human requires to live
  5. Business that purchases goods and sells them to consumers
  6. A desire of something
  7. the action of buying and selling goods and services.
  8. total combined customer lifetime values of all of the company's customers
  9. science of choosing target markets and building profitable relationships with them
  10. A product matches a buyers expectation
  11. differential effect that knowing the brand name has on customer response to product
Down
  1. Human wants that are backed up by buying power
  2. product, price, place, promotion
  3. Growth by identifying and developing new market segments
  4. Person who uses goods and services
  5. Differentiating the market offering to create superior customer value.
  6. Individuals born during the dramatic increase of births between 1946 and 1964
  7. obtaining a desired object from someone by offering something in return
  8. Those who have formal authority to select the supplier and arrange terms of purchase.
  9. Born between 1965 and 1978
  10. A statement of the organization's purpose
  11. Business that purchases goods and sells them to consumers
  12. Those that will use the product or service.

23 Clues: A desire of something • Born between 1965 and 1978 • product, price, place, promotion • Person who uses goods and services • Basic needs a human requires to live • A product matches a buyers expectation • A statement of the organization's purpose • Growth by offering modified or new products • Those that will use the product or service. • ...

pg.2-23 Vocab. 2016-08-29

pg.2-23 Vocab. crossword puzzle
Across
  1. a particular group of consumers at which a product or service is aimed
  2. a study undertaken by an organization to identify its internal strengths and weaknesses, as well as its external opportunities and threats.
  3. the portion of a market controlled by a particular company or product.
  4. Organizational markets are divided into four components: industrial market,reseller market, government market and institutional market.
  5. a business document written for the purpose of describing the current market position of a business and its marketing strategy for the period covered by the marketing plan.
  6. a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers
  7. the action or business of promoting and selling products or services, including market research and advertising.
  8. the effect that a market participant has when it buys or sells an asset.
  9. the amount of money expected, required, or given in payment for something.
  10. The process by which a producer or supplier directs marketing activity by involving and motivating parties comprising its channel of distribution.
  11. a particular position or point in space.
  12. creating and selling products, goods and services to individual buyers, as opposed to trying to appeal to businesses.
  13. the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition.
  14. A description of a customer or set of customers that includes demographic, geographic, and psychographic characteristics, as well as buying patterns, creditworthiness, and purchase history.
Down
  1. the action of helping or doing work for someone.
  2. system in which marketing data is formally gathered, stored, analysed and distributed to managers in accordance with their informational needs on a regular basis.
  3. a demand for a particular commodity or service.
  4. exchanging a service/product for money.
  5. new and improved products,lower prices and economic utility
  6. the action of one object coming forcibly into contact with another.
  7. a customer-focused approach to delivering information technology.
  8. merchandise or possessions.
  9. the action of raising someone to a higher position or rank or the fact of being so raised.
  10. the state of being useful, profitable, or beneficial.
  11. making a product ready for consumption by converting it to a form that is more beneficial to consumers than the raw materials used to make it.
  12. the process of dividing an entire market up into different customer segments.
  13. a combination of factors that can be controlled by a company to influence consumers to purchase its products.
  14. decide the amount required as payment for (something offered for sale).
  15. an advantage or profit gained from something.
  16. an article or substance that is manufactured or refined for sale.

30 Clues: merchandise or possessions. • exchanging a service/product for money. • a particular position or point in space. • an advantage or profit gained from something. • a demand for a particular commodity or service. • the action of helping or doing work for someone. • the state of being useful, profitable, or beneficial. • ...

Advertising Terms 2023-09-18

Advertising Terms crossword puzzle
Across
  1. Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
  2. Conversion, in relation to advertisements, is the process of taking action in response to an advertisement from a lead or customer.
  3. Storytelling, which uses language and words to effectively communicate a company's message and sell their product or service.
  4. A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
  5. lifetime value: The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
  6. marketing: Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
  7. rate: The click-through rate is the number of times customers click a webpage link after seeing an advertisement.
  8. ads: Banner Ads are advertisements that take up a large area on a site's page usually at the top or bottom with a link that takes you to another website for more information about a product or service.
  9. Authority is a ranking factor for how legitimate and well-known a brand is for consumers.
  10. In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase.
Down
  1. list: An e-mail list is a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
  2. Any quantifiable measure of performance that is used to indicate progress
  3. Blocking is a tactic that involves removing or hiding advertisements on web pages using an external program, such as a web extension.
  4. mix: The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
  5. research: The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services.
  6. frames: Hidden frames are a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements.
  7. performance indicator: KPIs are benchmarks that measure the success of an action or behavior.
  8. AdWords is a web service that companies can use to run ads on web pages.
  9. reach, awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement.
  10. testing: A/B testing is a split testing technique in which a company shows two versions of an ad to their target audience and measures the performances of each.

20 Clues: AdWords is a web service that companies can use to run ads on web pages. • Any quantifiable measure of performance that is used to indicate progress • Authority is a ranking factor for how legitimate and well-known a brand is for consumers. • performance indicator: KPIs are benchmarks that measure the success of an action or behavior. • ...

Customer Service Week 2025 Crossword Puzzle 2025-10-06

Customer Service Week 2025 Crossword Puzzle crossword puzzle
Across
  1. The new CRM system
  2. This year's customer service week theme
  3. The road map for service delivery
  4. The first 'A' in ATAC
  5. Street Party theme for the Britam@60 celebration
  6. The ability to perceive another person's perspective
Down
  1. The CSWeek recognition for Britam Staff
  2. Unified CX
  3. The first Britam office in Kenya
  4. Is not a department

10 Clues: Unified CX • The new CRM system • Is not a department • The first 'A' in ATAC • The first Britam office in Kenya • The road map for service delivery • The CSWeek recognition for Britam Staff • This year's customer service week theme • Street Party theme for the Britam@60 celebration • The ability to perceive another person's perspective

Marketing Crossword Puzzle 2016-08-28

Marketing Crossword Puzzle crossword puzzle
Across
  1. stands for strength, weaknesses, opportunities, and threats; helps a company determine how to lessen the impact of these factors
  2. involves understanding the concepts and strategies used to develop and target specific marketing strategies to select an audience
  3. involves changing raw materials into useable goods or putting parts together to make them more useful
  4. involves communication with the consumers
  5. the group that is identified for a specific marketing program
  6. the means of getting the product into the customers hands, determine how and where a product will be distributed
  7. it generates competition, which fosters new and improved products
  8. segmenting, or breaking down, the market into smaller groups that have similar characteristics to sell products to different consumers who may be potential consumers; the process of classifying customers by specific characteristics
  9. provides customers with the goods and services they want
  10. lists information about the target market, such as age, gender,income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
  11. tangible items that have monetary value and satisfy your needs and wants
  12. obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities
  13. affects the economy and standard of living in countries around the world
  14. the functions of marketing add value to a product
  15. involves having a product where customers can buy it
Down
  1. the idea that a business should strive to satisfy customers needs and wants while generating a profit for the business
  2. or business to business market includes all the businesses that buy products for use in their operations, include transactions among businesses
  3. an aspect of marketing that combines customer information with customer service and marketing communications
  4. all people who share similar needs and wants and who have the ability to purchase a given product
  5. what is exchanged for the product
  6. processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  7. having a product or service available at a certain time of year or a convenient time of day
  8. or distribution, is the process of deciding how to get goods into consumers hands
  9. a company's percentage of the total sales volume generated by all companies that compete in a given market
  10. consists of consumers who purchase goods and services for personal use
  11. intangible items that have monetary value and satisfy your needs and wants
  12. the exchange of a product for money, involved every time legal ownership of a product changes hands
  13. refers to activities related to advertising, personal selling, sales promotion, and publicity
  14. includes four basic marketing strategies called the four Ps: product, price, promotion, and place
  15. features include: brand name, packaging service, and warranty; are all part of the development

30 Clues: what is exchanged for the product • involves communication with the consumers • the functions of marketing add value to a product • involves having a product where customers can buy it • provides customers with the goods and services they want • the group that is identified for a specific marketing program • ...

Quality week 2024 2024-10-14

Quality week 2024 crossword puzzle
Across
  1. – Point of reference against which things can be compared.
  2. – Fulfilling customers requirement.
  3. – Sequence of steps to convert inputs into desired output
  4. – Methodology of six sigma.
  5. – A Japanese word that means ongoing improvement.
Down
  1. – Proactive method of identifying potential risks and defining controls to mitigate
  2. – A way to identify & eliminate waste in processes efficiently.
  3. – Steps taken to check if product/service quality is met.
  4. – A person or business that buys or uses a product or service.
  5. – A method to reduce variation in process
  6. – Flaw or a mistake in product or service.
  7. – Inspection of processes to check for fulfillment of requirement.

12 Clues: – Methodology of six sigma. • – Fulfilling customers requirement. • – A method to reduce variation in process • – Flaw or a mistake in product or service. • – A Japanese word that means ongoing improvement. • – Steps taken to check if product/service quality is met. • – Sequence of steps to convert inputs into desired output • ...

Wisconsin Division of Motor Vehicles Crossword Puzzle 2023-04-25

Wisconsin Division of Motor Vehicles Crossword Puzzle crossword puzzle
Across
  1. Every vehicle transaction can be done ________, by mail, or with a DMV approved third party partner.
  2. the movement of humans, animals, and goods from one location to another.
  3. another word for teaching
  4. What has 4 wheels and goes vroom?
  5. Wisconsin is an example of a _______.
  6. BVS (Bureau of Vehicle Services) and BFS (Bureau of Field Services) are two Bureaus within the DMV. What is the third Bureau?
  7. We handle more than 1.5 million phone calls and ______ each year.
  8. the operator of a vehicle
Down
  1. What state first developed the highway numbering system?
  2. We serve more than two ________ customers in person annually at our customer service centers around the state.
  3. Approximately 750 DMV staff members work at more than 90 locations around the state to help _________ quickly obtain quality products and services and promote transportation safety.
  4. We receive drivers training at a ________.
  5. Everyone at DMV is committed to helping our _________ in a fast, efficient and friendly fashion.
  6. Mission Statement: Together we save lives through superior _______, security and innovation.
  7. an official permit to operate a vehicle.
  8. What do vehicles drive on?

16 Clues: another word for teaching • the operator of a vehicle • What do vehicles drive on? • What has 4 wheels and goes vroom? • Wisconsin is an example of a _______. • an official permit to operate a vehicle. • We receive drivers training at a ________. • What state first developed the highway numbering system? • We handle more than 1.5 million phone calls and ______ each year. • ...

LVL 1 Intro - Correspondence 2021-04-08

LVL 1 Intro - Correspondence crossword puzzle
Across
  1. ___________ lines carry the power through towns and neighborhoods
  2. Comprised of the physical location where the utility services are provided as well as the individual premise.
  3. _________ need to be assigned with each FUA. If none are assigned the requests are not worked by the responsible department.
  4. Regulates CMP at the state level.
  5. The amount of electric energy consumed by electrical devices in a measured amount of time; one thousand watts used for one hour.
  6. A single unit/ house/ structure or complex that is billed for service.
  7. Data that is used for billing a customer for the services provided
  8. Any individual meter and/or meter-related equipment.
  9. A ________ is created when another individual or department needs to review or complete additional work on an account
  10. ____________ is a product introduced by the United States Postal Service that helps verify addresses data down to the physical delivery point.
  11. Regulates CMP at the federal level.
  12. A ________ is a preapproved letter template that can be sent to customers without supervisor approval.
Down
  1. Additional BP identifying information is viewable by clicking ________.
  2. is a business that operates most efficiently when they are the only operator in a market
  3. SmartCare will not allow a user to leave an account where they have confirmed the business partner without first creating an ________.
  4. High voltage __________ lines carry the power over long distances to various parts of the state.
  5. The electric line from the [last] pole to the building or structure being served – attached at weatherhead.
  6. A person or organization doing business with CMP or a person or organization with a relationship to a customer doing business with CMP.
  7. Electricity is measured in units of power called _________.
  8. The amount of service center territories CMP has.
  9. This is the most common relationship – BP designates another individual to speak or act on their behalf
  10. An electrical device used to increase or decrease an alternating current voltage to isolate the primary circuit from the secondary circuit.
  11. ________ display in red and contain specific information the user needs to know or review about the customer.

23 Clues: Regulates CMP at the state level. • Regulates CMP at the federal level. • The amount of service center territories CMP has. • Any individual meter and/or meter-related equipment. • Electricity is measured in units of power called _________. • ___________ lines carry the power through towns and neighborhoods • ...

marketing 2022-03-24

marketing crossword puzzle
Across
  1. A consumer contest is an example
  2. Market –oriented firms focus on
  3. products available in the marketplace
  4. Customers rather than on product attributes
  5. The basic role of promotion is
  6. Percent age sales unit sales unit customer company has relative to the total
  7. product advertisement
  8. Price is the only element in the marketing mix that produces
  9. Diserepancy between actual and idea states
  10. identifies the product or brand
  11. Strengths,Weaknesses,
  12. Buying and selling of mass consumer goods and services comes under
  13. The value of a brand
  14. the repeat purchasing of a good or service by a consumer
  15. Need becomes when they are directed towards a specific object
  16. an establishment formed to carry on commertial enterprise
  17. A business or organization that provides a particular service
  18. lntroduction.groth.maturity,decline
Down
  1. Price,prouct,promotion,place
  2. everyone can compete in the market place
  3. one that that buys goods or services
  4. Ratio of net profit to the investment used to make the net profit
  5. a type of product manufactured by a particular company under a particular name
  6. makes decisions about CELL
  7. a legal entity made up of shareholders
  8. a combination of four basic strategies know as the 4 P's -Product ,price ,place and promotion
  9. Customer expectations regarding product quality, service quality, and value-based price are met or exceeded, is created
  10. business owned and operated by one individual
  11. Individual or group that own a business and legal entities
  12. the idea that organizations need to satisfy their organization
  13. statistics that describe population in terms of personal characteristics
  14. A television advertisement showing the safety features of the Volvo 240 DL
  15. the potential customers with shared needs who have the desire and ability to buy a product
  16. when an individual react to events tat occur to the team or player as if the events happened to him or her
  17. product’s overall capacity to satisfy
  18. the process of developing ,promotion and distributing products,or goods and services to satisfy customer's needs and wants
  19. goods and Services
  20. a business owned and managed by two or more people
  21. place at retailer’s end

39 Clues: goods and Services • The value of a brand • product advertisement • Strengths,Weaknesses, • place at retailer’s end • makes decisions about CELL • Price,prouct,promotion,place • The basic role of promotion is • Market –oriented firms focus on • identifies the product or brand • A consumer contest is an example • lntroduction.groth.maturity,decline • ...

Stewart's Crossword 2023-12-14

Stewart's Crossword crossword puzzle
Across
  1. Pest that Stewart's does not treat for
  2. Sells the most tree programs/services at Stewart's
  3. weed, Weeds that are treatable by Stewart's
  4. Prevents crabgrass from coming up
  5. Report that compiles many reports, takes a week to complete
  6. Eight legged pest Stewart's treats
  7. Someone who makes sales who isn't a CSA/CSP
  8. Pest that requires bait boxes
  9. Lawn disease caused by decaying materials in the grass
  10. Weed that Stewart's doesn't treat
  11. First point in our four points of Lawncare
  12. Stewart's does not treat for this lawn nuisance
  13. General Manager of Stewart's
  14. Lawn disease caused by high heat followed by cold weather and excess water
  15. Grub in the lawn that Stewart's treats for
  16. Report that helps us find Weekly Sales, and Technician Production
  17. Manager of the Auditing Department
  18. Someone who knows the most about this specific category of information
Down
  1. Lawncare program that is not guaranteed
  2. Number given to a customer prior to a sale
  3. a gathering Stewart's has every morning in the Winter
  4. Name of payment for employees
  5. Entered into a customers account about how they heard about Stewart's
  6. Label name for our Pre-emergent
  7. Service that Stewart's does not provide
  8. Live in colonies and can be found in Kitchens
  9. Stewart's chemicals and treatments are approved through them
  10. Service that leaves small plugs in the lawn
  11. Accounts Payable employee
  12. Tree specialist
  13. Program Stewart's provides that is 7 total treatments
  14. Number of Lawncare treatments in a year for Heber area
  15. Browser that we use for our Customer information and Reports
  16. One of the co-owners of Stewart's
  17. Report used to find how our customers hear about Stewart's
  18. A department that deals in the reports for Stewart's
  19. Layer of dead grass in a lawn that aeration helps remove
  20. Someone who is out spraying lawns/homes
  21. Messaging app Stewart's uses to contact employees
  22. When a customer terminates service with us
  23. Bug that infects trees
  24. Application used when running reports

42 Clues: Tree specialist • Bug that infects trees • Accounts Payable employee • General Manager of Stewart's • Name of payment for employees • Pest that requires bait boxes • Label name for our Pre-emergent • Prevents crabgrass from coming up • One of the co-owners of Stewart's • Weed that Stewart's doesn't treat • Eight legged pest Stewart's treats • Manager of the Auditing Department • ...

Customer Service: Serving Internal Customers/ Finding Your Time Management Style 2024-05-31

Customer Service: Serving Internal Customers/ Finding Your Time Management Style crossword puzzle
Across
  1. focused on finding the right answers
  2. "host with the most" tips for internal customer service
  3. focused on new projects and ventures
  4. who was ridiculously desperate to feed the newbies?
  5. unlikable Time Management know-it-all
  6. focused on completing many tasks
  7. Dave is having _ ___ ___.
  8. focused on rescuing others
  9. concentrating, being attentive, and asking clarifying questions are all _____ _____.
  10. focused on creating many projects
  11. Jacob is allergic to ____________.
  12. disappointed in Janice because she isn't clear and specific with her communication
  13. adjective describing vital organs and also coworker customer service
  14. unpredictable office underling and pushover
  15. person who drives a truck, i.e. Ruth or Lee
  16. Charissa's cat
  17. Patience and Fortitude at New York Public Library
  18. focused on creativity and variety
  19. listen, acknowledge, understand, relate, act
  20. pretty nice bald guy who does all the morning work while Heather just watches
  21. accepting responsibility for one's actions
  22. what Tiffany does when she daydreams about laid back summer reading at Berea
Down
  1. library, en espanol
  2. techniques for maintenance and repair of positive attitude
  3. Tiffany's last day at Pelham- aka the end of the world as we know it
  4. focused on inspiring or motivating others
  5. sometimes regarded as the greatest writer in the english language. Anna is not impressed.
  6. focused on attending to the needs of others
  7. Colby's favorite color
  8. the most difficult employee in Janice's office
  9. coworkers who engage in inappropriate behavior
  10. library software that operates unpredictably
  11. type of communication that involves giving attention, responding thoroughly and anticipating questions
  12. barrier to effective internal customer service, conversation distraction, and life-sucker
  13. creating or controlling a situation by causing something to happen rather than responding to it after it has happened
  14. go the extra _____.
  15. Randy's specialty and favorite drink
  16. state I live in
  17. branch Tiffany is leaving us for
  18. property clear expectations and appropriate limits related to work life
  19. focuses on resolving issues
  20. focused on helping others learn

42 Clues: Charissa's cat • state I live in • library, en espanol • go the extra _____. • Colby's favorite color • Dave is having _ ___ ___. • focused on rescuing others • focuses on resolving issues • focused on helping others learn • focused on completing many tasks • branch Tiffany is leaving us for • focused on creating many projects • focused on creativity and variety • ...

MVP'S ROUND: CROSSWORD 2024-05-28

MVP'S ROUND: CROSSWORD crossword puzzle
Across
  1. HAZARD ANALYSIS __________CONTROL POINT
  2. SD6d
  3. The assurance that food will not cause harms to the consumers when it is prepared or eaten to its intended use.
  4. FSC Philosophy states that "We provide jolly customer experience that results in ____________ business growth.
  5. Last name of our PQM in JB Almeda
  6. Jolly _____ Play Set
  7. JFC Food Safety. Listen and _____to the needs of our customer and stakeholders
  8. Service Principle: Look for ______
  9. It is the time when guest eat and enjoy the food
  10. First Name of our new SQM in JB Almeda
Down
  1. They are the most important people in the store.
  2. Last Name of our new SQM in JB Magsaysay
  3. Mission.To serve great ______ food, bringing the joy of eating to everyone
  4. ______ and Greet the Guest
  5. Jolly ____ means jolly customers.
  6. First Name of our PQM in JB Magsaysay
  7. Champion Quality _____
  8. SD11a
  9. SD7
  10. ____ our people with knowledge on food safety

20 Clues: SD7 • SD6d • SD11a • Jolly _____ Play Set • Champion Quality _____ • ______ and Greet the Guest • Jolly ____ means jolly customers. • Last name of our PQM in JB Almeda • Service Principle: Look for ______ • First Name of our PQM in JB Magsaysay • First Name of our new SQM in JB Almeda • HAZARD ANALYSIS __________CONTROL POINT • Last Name of our new SQM in JB Magsaysay • ...

Hospitality L2 Crossword 2023-04-05

Hospitality L2 Crossword crossword puzzle
Across
  1. to kill bacteria
  2. to increase sales by adding value or size
  3. added to food, typically by the customer
  4. concentrated flavoured syrup or powder
  5. assistance or advice given to customers
  6. Is in energy drinks and coffee, gives us energy
  7. to encourage sales
  8. Product of a cow used in coffee
  9. a piece of furniture with a flat top
  10. liquid extracted from fruit or vegetables
  11. enough; adequate.
  12. to push air into, stretching milk
  13. vessel to serve drinks in, made of glass
  14. a type of crockery we serve food on
  15. a list of items available for customers to order
Down
  1. opposite of active
  2. to increase sales by suggesting items that go well together
  3. to encourage sales
  4. to remove dirt
  5. prepared to accompany a food dish
  6. a client or patron in the cafe
  7. the business of providing food and drink for customers
  8. Hot espresso beverage popular in new zealand

23 Clues: to remove dirt • to kill bacteria • enough; adequate. • opposite of active • to encourage sales • to encourage sales • a client or patron in the cafe • Product of a cow used in coffee • prepared to accompany a food dish • to push air into, stretching milk • a type of crockery we serve food on • a piece of furniture with a flat top • concentrated flavoured syrup or powder • ...

Sourcing Processes 2022-11-03

Sourcing Processes crossword puzzle
Across
  1. color that indicates credit in good standing
  2. Business Partner
  3. assigned to AM for monetary value
  4. tab of the header details where you can find freight charges
  5. document created after the order has been placed when the DC/HC starts packaging material
  6. quantity available to be sold from a dc/hc
  7. billing document
  8. Order entry platform for repairs
  9. logistics subscription
  10. tool management service
Down
  1. return material authorization
  2. nonreturnable noncancelable
  3. email template for customers to self serve online
  4. color indicates the account is blocked and no order can be placed.
  5. only valid for 30 days
  6. sales channel to select if speaking with an Account manager
  7. default shipping condition on orders
  8. customer handling for returns
  9. color that indicates a cash customer account
  10. warranty program for batteries, chargers, and accessories
  11. administrative to-do assigned to anyone in Hilti

21 Clues: Business Partner • billing document • only valid for 30 days • logistics subscription • tool management service • nonreturnable noncancelable • return material authorization • customer handling for returns • Order entry platform for repairs • assigned to AM for monetary value • default shipping condition on orders • quantity available to be sold from a dc/hc • ...

L2 U2: Managing Customer Expectations 2024-09-28

L2 U2: Managing Customer Expectations crossword puzzle
Across
  1. Businesses have a high customer … rate when they don’t meet customers’ expectations, causing lots of customers to stop buying from them.
  2. Setting realistic expectations in a business’s … can help manage customer expectations.
  3. A benefit of managing customer expectations that is achieved when customers are likely to return (2 words).
Down
  1. What customers anticipate from a product/service (2 words).
  2. Made when a customer is not satisfied they might make a ….
  3. … policies are set by the company and ensure consistency, which can help manage customer expectations.
  4. A benefit of managing customer expectations that is a result of loyal customers promoting your business.
  5. Customers that promote your business to other people for free are called ….
  6. Something that needs to be clear and regular with customers.

9 Clues: Made when a customer is not satisfied they might make a …. • What customers anticipate from a product/service (2 words). • Something that needs to be clear and regular with customers. • Customers that promote your business to other people for free are called …. • Setting realistic expectations in a business’s … can help manage customer expectations. • ...

Advertising Terms 2023-09-18

Advertising Terms crossword puzzle
Across
  1. Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
  2. Conversion, in relation to advertisements, is the process of taking action in response to an advertisement from a lead or customer.
  3. Storytelling, which uses language and words to effectively communicate a company's message and sell their product or service.
  4. A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
  5. lifetime value: The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
  6. marketing: Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
  7. rate: The click-through rate is the number of times customers click a webpage link after seeing an advertisement.
  8. ads: Banner Ads are advertisements that take up a large area on a site's page usually at the top or bottom with a link that takes you to another website for more information about a product or service.
  9. Authority is a ranking factor for how legitimate and well-known a brand is for consumers.
  10. In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase.
Down
  1. list: An e-mail list is a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
  2. Any quantifiable measure of performance that is used to indicate progress.
  3. Blocking is a tactic that involves removing or hiding advertisements on web pages using an external program, such as a web extension.
  4. mix: The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
  5. research: The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services.
  6. frames: Hidden frames are a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements.
  7. performance indicator: KPIs are benchmarks that measure the success of an action or behavior.
  8. AdWords is a web service that companies can use to run ads on web pages.
  9. reach, awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement.
  10. testing: A/B testing is a split testing technique in which a company shows two versions of an ad to their target audience and measures the performances of each.

20 Clues: AdWords is a web service that companies can use to run ads on web pages. • Any quantifiable measure of performance that is used to indicate progress. • Authority is a ranking factor for how legitimate and well-known a brand is for consumers. • performance indicator: KPIs are benchmarks that measure the success of an action or behavior. • ...

Advertising Questions 2023-09-18

Advertising Questions crossword puzzle
Across
  1. Conversion, in relation to advertisements, is the process of taking action in response to an advertisement from a lead or customer.
  2. reach, awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement.
  3. list: An e-mail list is a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
  4. frames: Hidden frames are a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements.
  5. Storytelling, which uses language and words to effectively communicate a company's message and sell their product or service.
  6. mix: The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
  7. research: The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services.
  8. ads: Banner Ads are advertisements that take up a large area on a site's page usually at the top or bottom with a link that takes you to another website for more information about a product or service.
  9. lifetime value: The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
  10. Authority is a ranking factor for how legitimate and well-known a brand is for consumers.
Down
  1. A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
  2. Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
  3. marketing: Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
  4. Blocking is a tactic that involves removing or hiding advertisements on web pages using an external program, such as a web extension.
  5. rate: The click-through rate is the number of times customers click a webpage link after seeing an advertisement.
  6. performance indicator: KPIs are benchmarks that measure the success of an action or behavior.
  7. Any quantifiable measure of performance that is used to indicate progress.
  8. testing: A/B testing is a split testing technique in which a company shows two versions of an ad to their target audience and measures the performances of each.
  9. In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase.
  10. AdWords is a web service that companies can use to run ads on web pages

20 Clues: AdWords is a web service that companies can use to run ads on web pages • Any quantifiable measure of performance that is used to indicate progress. • Authority is a ranking factor for how legitimate and well-known a brand is for consumers. • performance indicator: KPIs are benchmarks that measure the success of an action or behavior. • ...

Domestic and International Airports 2018-06-20

Domestic and International Airports crossword puzzle
Across
  1. Can religious people pray at an airport
  2. What is F in the phonetic alphabet
  3. What is another name for an aircraft
  4. What can lead to a incursion if done wrong
  5. What animal do they use to detect drugs
  6. Jargon What knowledge may you need to work in the Airline Industry
  7. Check passengers .... and travel documents
  8. Impaired What is a special need some customer may have
  9. Airlines What Airline is EK
  10. Where would you find the aircrafts at an airport
  11. What is Y in the phonetic alphabet
Down
  1. Pass Have a passport and .....
  2. Service Officer What does CSO mean
  3. Minor What does UM stand for
  4. What ans attribute you need for the tourism industry
  5. Where are the retail shops located at an airport
  6. Loaders Another name for Baggage Handlers
  7. Is Dunedin a International Airport
  8. Get on the plane
  9. What is the detector dog rewarded with

20 Clues: Get on the plane • Airlines What Airline is EK • Minor What does UM stand for • Pass Have a passport and ..... • Service Officer What does CSO mean • What is F in the phonetic alphabet • Is Dunedin a International Airport • What is Y in the phonetic alphabet • What is another name for an aircraft • What is the detector dog rewarded with • Can religious people pray at an airport • ...

Sourcing Processes 2022-11-03

Sourcing Processes crossword puzzle
Across
  1. color that indicates credit in good standing
  2. Business Partner
  3. assigned to AM for monetary value
  4. tab of the header details where you can find freight charges
  5. document created after the order has been placed when the DC/HC starts packaging material
  6. quantity available to be sold from a dc/hc
  7. billing document
  8. Order entry platform for repairs
  9. logistics subscription
  10. tool management service
Down
  1. return material authorization
  2. nonreturnable noncancelable
  3. email template for customers to self serve online
  4. color indicates the account is blocked and no order can be placed.
  5. only valid for 30 days
  6. sales channel to select if speaking with an Account manager
  7. default shipping condition on orders
  8. customer handling for returns
  9. color that indicates a cash customer account
  10. warranty program for batteries, chargers, and accessories
  11. administrative to-do assigned to anyone in Hilti

21 Clues: Business Partner • billing document • only valid for 30 days • logistics subscription • tool management service • nonreturnable noncancelable • return material authorization • customer handling for returns • Order entry platform for repairs • assigned to AM for monetary value • default shipping condition on orders • quantity available to be sold from a dc/hc • ...

Kelompok 2 - The Beatles 2019-11-17

Kelompok 2 - The Beatles crossword puzzle
Across
  1. Mobil, ulang tahun 5 April
  2. Customer Service, lak-laki, lahir di Jember
  3. Teman sekampung Tara
  4. Bumil baru
  5. Paling cepat datang, OB
  6. Teman berantem Poni
  7. Teman Bang Ali
Down
  1. Sebelah Ajijah
  2. Nama orang suci
  3. Paling modis di Mentari Group
  4. Gudang, lahir 12 Juli
  5. Paling baik se-Surabaya
  6. Si Penyanyi fals, Bandung
  7. Sendiri di Radio Dalam

14 Clues: Bumil baru • Sebelah Ajijah • Teman Bang Ali • Nama orang suci • Teman berantem Poni • Teman sekampung Tara • Gudang, lahir 12 Juli • Sendiri di Radio Dalam • Paling baik se-Surabaya • Paling cepat datang, OB • Si Penyanyi fals, Bandung • Mobil, ulang tahun 5 April • Paling modis di Mentari Group • Customer Service, lak-laki, lahir di Jember

Link'd Money Movement Key Words 2024-06-24

Link'd Money Movement Key Words crossword puzzle
Across
  1. Zelle and customer service tool
  2. Authentication and Verification
  3. Check and Money Deposits
  4. Deposit product base document
  5. cashback debit account
  6. ACH deposit funds availability
Down
  1. Funds transfer call deposits
  2. Balance+
  3. Declined Debit Card Handling Deposits Procedure
  4. Money Movement
  5. Early Pay Talking Points
  6. Blocked Financial Institutions
  7. Bill pay/CST actions
  8. ACH talking points

14 Clues: Balance+ • Money Movement • ACH talking points • Bill pay/CST actions • cashback debit account • Early Pay Talking Points • Check and Money Deposits • Funds transfer call deposits • Deposit product base document • Blocked Financial Institutions • ACH deposit funds availability • Zelle and customer service tool • Authentication and Verification • ...

Shopping vocabulary 2025-11-16

Shopping vocabulary crossword puzzle
Across
  1. cart – xe đẩy mua sắm
  2. / On sale – đang giảm giá
  3. – thu ngân
  4. room – phòng thử đồ
  5. – giảm giá
  6. – giỏ mua hàng
Down
  1. – hóa đơn
  2. tag – nhãn giá
  3. / Size chart – kích cỡ / bảng size
  4. – chất lượng
  5. mall – trung tâm mua sắm
  6. – hoàn tiền
  7. stock / Out of stock – còn hàng / hết hàng
  8. service – dịch vụ khách hàng
  9. – đổi sản phẩm

15 Clues: – hóa đơn • – thu ngân • – giảm giá • – hoàn tiền • – chất lượng • tag – nhãn giá • – đổi sản phẩm • – giỏ mua hàng • room – phòng thử đồ • cart – xe đẩy mua sắm • mall – trung tâm mua sắm • / On sale – đang giảm giá • service – dịch vụ khách hàng • / Size chart – kích cỡ / bảng size • stock / Out of stock – còn hàng / hết hàng

Grade 8 Test 2014-03-13

Grade 8 Test crossword puzzle
Across
  1. Industry which focuses on getting goods to the customer
  2. Wholesalers buy products in large quantities _________ from factories
  3. The process of geting goods from the factory to a wholesaler to a retailer, and finally to the customer is known as__________
  4. Has a large number of stores or barnches all over the country.E.g. Spur
  5. These are goods made by other businesses. E.g. Delivery vehicles and shelving
  6. These goods are abundant and do not command a price
  7. The industry involved in extracting raw materials
Down
  1. Goods processed from raw material to be used in the manufacture of finised goods
  2. Dentists,doctors and teachers are an example of this service
  3. A note that is backed by gold
  4. A type of service provided by the government
  5. A ________ buys products from wholesalers and sells them in small quantities to consumers
  6. These goods are scare and command a price

13 Clues: A note that is backed by gold • These goods are scare and command a price • A type of service provided by the government • The industry involved in extracting raw materials • These goods are abundant and do not command a price • Industry which focuses on getting goods to the customer • Dentists,doctors and teachers are an example of this service • ...

Sales Vocabulary 2023-02-19

Sales Vocabulary crossword puzzle
Across
  1. the process of contacting potential customers after a sales pitch to continue the conversation or make a sale
  2. the specific group of customers that a product or service is intended for
  3. the target amount of sales that a salesperson or team is expected to achieve in a given time period.
  4. the amount of buyers and sellers in a specific market
  5. methods used to persuade someone to make a purchase or take a specific action
  6. the statistical characteristics of human populations (such as age or income) used especially to identify markets
  7. the company selling the largest quantity of a particular type of product
  8. a business transaction
  9. comparing the products with the competitor’s for quality and performance
  10. a persuasive presentation or speech that aims to convince someone to buy a product or service
Down
  1. the amount of a commodity, product, or service available and the desire of buyers for it, considered as factors regulating its price.
  2. particular product
  3. specific segment of a market that a company is a specialist
  4. the process of moving potential customers through different stages of the sales process, from awareness to interest to purchase
  5. concerns or doubts that a potential customer may have about a product or service
  6. plan that indicates the marketing goals
  7. percentage of sales of a product or service captured by a brand
  8. a person who purchases goods and services for personal use
  9. he unique value that a product or service offers to customers
  10. a distinctive feature or benefit of a product or service that sets it apart from competitors

20 Clues: particular product • a business transaction • plan that indicates the marketing goals • the amount of buyers and sellers in a specific market • a person who purchases goods and services for personal use • specific segment of a market that a company is a specialist • he unique value that a product or service offers to customers • ...

Chapter 7 - Treatment Room 2022-11-03

Chapter 7 - Treatment Room crossword puzzle
Across
  1. aka storage closet
  2. must be ergonomically correct
  3. sterilizes implements
  4. the study of adapting work conditions to suit the worker
  5. main ingredients in performing services
  6. a waste container should be
  7. used to properly analyze a client's skin
  8. used to deep cleanse and open the pores
Down
  1. Being dependable, prepared while providing great customer service
  2. keeps towels warm and ready for use
  3. a utility cart
  4. used to remove product from its container
  5. goes under the client's knees for comfort
  6. Occupational Safety Health Association
  7. used to perform service- must be cleansed and disinfected
  8. key to illuminating a well-designed spa enviroment
  9. includes the sight, sound, smell and feel of your spa

17 Clues: a utility cart • aka storage closet • sterilizes implements • a waste container should be • must be ergonomically correct • keeps towels warm and ready for use • Occupational Safety Health Association • main ingredients in performing services • used to deep cleanse and open the pores • used to properly analyze a client's skin • used to remove product from its container • ...

Hospitality 2021-03-12

Hospitality crossword puzzle
Across
  1. service , where u order food to your room
  2. they make sure your safe
  3. of the house, the front of the hotel
  4. they maintain the hotel
  5. , book that shows activities to do
  6. charge, they charge you for the damages made
  7. Service Orientation, ordination for customers
  8. the people who clean your rooms
  9. to detail, they make sure it has every detail
  10. good cleanliness
Down
  1. they are able to talk to everyone
  2. where you go to get your key
  3. given to you as a compliment
  4. Safety , making sure your food is safe
  5. & Marketing, sales and marketing
  6. desk , where they work
  7. Resources, administration to make sure its safe for humans

17 Clues: good cleanliness • they maintain the hotel • desk , where they work • they make sure your safe • where you go to get your key • given to you as a compliment • the people who clean your rooms • & Marketing, sales and marketing • they are able to talk to everyone • of the house, the front of the hotel • , book that shows activities to do • Safety , making sure your food is safe • ...

Consumers and Competition Vocabulary Review 2021-12-08

Consumers and Competition Vocabulary Review crossword puzzle
Across
  1. When a business is offering a product or service with little to no competition
  2. The most difficult type of competition is one where you compete with similar products
  3. Customer level of approval when comparing a product's perceived performance with his or her expectations
  4. Process Involves a customer, a product, a seller, and a transaction
  5. A particular group of consumers at which a product or service is aimed
  6. A group of similar consumers within a larger market
  7. It is _____ to know who your competitors are and have knowledge about their strengths and weaknesses
Down
  1. The rivalry between companies selling similar products and services with the goal of achieving revenue, profit, and market share growth
  2. A physical good, a service, experience or idea designed to fill the customer’s want or need
  3. A set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others
  4. A condition or circumstance that puts a company in a favorable or superior business position
  5. The company or organization offering a need/want satisfying product
  6. The terms around which both parties agree to trade value-for-value
  7. A person or organization that buys goods or services from a store or business
  8. This type of competition offers similar products but they are clearly different for consumers

15 Clues: A group of similar consumers within a larger market • The terms around which both parties agree to trade value-for-value • The company or organization offering a need/want satisfying product • Process Involves a customer, a product, a seller, and a transaction • A particular group of consumers at which a product or service is aimed • ...

Chapter 7 and 8 2015-03-23

Chapter 7 and 8 crossword puzzle
Across
  1. Services a produced and consumed at the same time and cannot be separated from their providers. This is Service …
  2. Anything that can be offered to a market for attention, aquisition, use, or consumption that might satisfy a want or a need
  3. Extending an exiting brand name to new forms, colors, sizes, ingredients, or flavors of an existing product category.
  4. Services cannot be seen, tasted felt, heard or smelled before they are bought. They are …
  5. Dividing a market into groups of buyers with distinct needs, characteristics, or behaviours that might require separate marketing stratgies or mixes.
  6. The charateristics of a product or service that bear on its ability to satisfy stated or implied customer needs.
  7. dividing the market into segments based on variables such as age, live-cycle stage, gender income, occupation, education, relgion, ethnicity, and generation.
  8. A consumer product that the customer, in the process of selecting and purchasing, usually compares on such attributes as suitable, quality, prices, and style
  9. Forming segments of consumers who have similar needs and buying behaviours even though they are located in different countries
  10. A consumer product that the consumer either does not know about or knows about but des not normally consider buying.
  11. Dividing the market into segments according to the different benefits that consumers seek from the product
  12. The practice of using the established brand names of two different companies on the same product.
  13. The full positioning of a brand - the full mix o benefits on which it is positioned
  14. a market coverage strategy in which a firm decides to target several market segments and designs separate offers to each.
  15. Dividig the market into segments according to occasions when buyers get the idea to buy, actually make their purchase, or use the purchased item
  16. A group of products that are closely related because they function in a similar manner, are sold to the same customer groups, are marketed throiugh the same types of outlets, or fall within a given price range.
  17. A product bought by final consumers for personal consumption
  18. extension Extending an existing brand name to new product categories.
  19. The quality of services may vary greatly depending on who provides them and when, where, and how they are provided. This is Service …
  20. The activities of designing and producing the container or wrapper for a product.
Down
  1. Evaluating each segment’s attractiveness and selecting one ore more segments to enter.
  2. summarizes company or brand positioning
  3. A consumer product that customers unsually buy frequently, immediately, and with minimal comparison and buying effoert
  4. Dividin a market into different segments based on social class, lifestyle, or personality characteristics
  5. Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumer.
  6. The set of all product lines and items that a particular seller offers for sale.
  7. advantage An advantage over competitors gained by offering greater customer value, either by having lower process or providing more benefits that justify higher prices
  8. An activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
  9. A product bought by individuals and organization for furthr processing or for use in conducting a business.
  10. Services cannot be stored for later sale or use. This is Service …
  11. A name,term, sign, symbol, or design or a comination of these, that identifies the products or services of one seller or group of sellers and differentiates them from those of competitors.
  12. A consumer product with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort
  13. Making the market offering different to create superior customer value.
  14. A brand created and owned by a reseller of a product or service.
  15. The use of commercial marketing concepts and tools in programs designed to influence individuals' behaviour to improve their wll-being and that of the society
  16. The differential effect that knowing the brand name has on customer response to the product or its marketing
  17. segmentation Dividing a market into segments based on consumer knowledge, attitudes, uses, or responses to a product
  18. a set of buyers sharing common needs or characteristics that the company decides to serve.

38 Clues: summarizes company or brand positioning • A product bought by final consumers for personal consumption • A brand created and owned by a reseller of a product or service. • Services cannot be stored for later sale or use. This is Service … • extension Extending an existing brand name to new product categories. • ...

ENGILISH PUZZLE 2022-05-15

ENGILISH PUZZLE crossword puzzle
Across
  1. a place or a shop p where works of art are shown for people to admire or buy
  2. in order to
  3. to drink small amounts
  4. to give sb food or drink in a restuarnt
  5. to make a reservation
  6. to go away from a place
  7. to let sb see
  8. not in a building or room
  9. a piece of material which covers a window
  10. a building or place easily recognised
  11. the most important part of a meal
  12. the period of time between events which are evenly repeated
Down
  1. where the temprature is extremely low
  2. to give money in return for goods or a service
  3. yo become accustomed to
  4. sb who buys goods or services from a shop company etc
  5. to become less hot
  6. personnel
  7. to write down an order from a customer
  8. for a long time
  9. a list of food and drinks at a resturant

21 Clues: personnel • in order to • to let sb see • for a long time • to become less hot • to make a reservation • to drink small amounts • yo become accustomed to • to go away from a place • not in a building or room • the most important part of a meal • where the temprature is extremely low • a building or place easily recognised • to write down an order from a customer • ...

Service SuperStars 2025-10-06

Service SuperStars crossword puzzle
Across
  1. Keep the tone of this calm and pleasant
  2. Sensitivity when delivering unwanted news
  3. Temporarily silence
  4. When there are questions, customer service reps have these
  5. A positive one of these goes a long way
  6. This is often played when customers are on hold
  7. Join together or link
  8. Settle or find a solution
  9. Welcome a customer
  10. Do this actively during a call
  11. Always give one of these when the company is at fault
Down
  1. Speak clearly and slowly to improve this
  2. Sincere and truthful
  3. What keeps you cool during a frustrating support call
  4. Colleagues who have your back
  5. Build this with customers by being accurate and delivering on time
  6. Don’t make customers wait; their ______ is valuable
  7. No need to dial this now that calls are handled through a computer
  8. What your fingers do during chat support
  9. Quality of being upright and ethical

20 Clues: Welcome a customer • Temporarily silence • Sincere and truthful • Join together or link • Settle or find a solution • Colleagues who have your back • Do this actively during a call • Quality of being upright and ethical • Keep the tone of this calm and pleasant • A positive one of these goes a long way • Speak clearly and slowly to improve this • ...

Service Marketing 2015-10-02

Service Marketing crossword puzzle
Across
  1. a visual representation of the steps involved in delivering service to customers
  2. a visual illustration of how customer perceive competing services
  3. the second stage in the service purchase process
  4. deals with size, composition, location and trends
  5. an advantage or gain that customers obtain from performance of a service or use of a physical good
  6. monetary risk
  7. the final step in the purchasing process
  8. the provision of a relatively narrow product mixed of a particular market segment
  9. physical objects or devices that provides benefits for customers through ownership or use
Down
  1. the extent to which a firm offers few or many services
  2. something that is experienced and not touched or preserved
  3. a lack of consistency in inputs and outputs during during the service production process
  4. research market on specific areas
  5. educate customers to satisfy needs
  6. how other will think or react
  7. changing the position of a firms
  8. the extent to which a firm few or many markets
  9. establishing a distinctive place in the minds of customers
  10. the core output produced by a firm
  11. he transfer of goodwill or positive feelings about one characteristic of a product or person to another, possibly unrelated, characteristics.

20 Clues: monetary risk • how other will think or react • changing the position of a firms • research market on specific areas • educate customers to satisfy needs • the core output produced by a firm • the final step in the purchasing process • the extent to which a firm few or many markets • the second stage in the service purchase process • ...

VR "Acronym" Crossword 2024-08-08

VR "Acronym" Crossword crossword puzzle
Across
  1. Precious, wise leader of each area
  2. System for providers to process auths and claims
  3. "Sibling" agency serving those with dev. disabilities
  4. ________ engagement
  5. Feature in Aware to send and receive tasks
  6. "Promise to pay" document to providers (abv)
  7. Service typically provided between MS2 and MS3
  8. Saintly contractors working to weave VR and WorkOne
  9. Press this on the keyboard to search a doc
  10. The status a participant enters after Application
  11. Service that mimics an internship
  12. Service paying an employer 50% of a trainees wages
  13. hit this when joining a big TEAMS meeting
Down
  1. Rockstars and miracle workers "behind the scenes"
  2. Vocational _______ and Counseling
  3. Beautiful face of and customer service pro of the office
  4. Mamas and Papa of the regions
  5. When a participant reaches their highest level of independence on the job
  6. The coolest Training Director
  7. Federal VR boss
  8. Hardworking, compassionate angels that walk the Earth
  9. Eat the ___ first (technique of time management)
  10. VR "how to" book that's nearly on the NYT best sellers list
  11. Abv. for 3 days of the week or one's daily thought when working in VR

24 Clues: Federal VR boss • ________ engagement • Mamas and Papa of the regions • The coolest Training Director • Vocational _______ and Counseling • Service that mimics an internship • Precious, wise leader of each area • hit this when joining a big TEAMS meeting • Feature in Aware to send and receive tasks • Press this on the keyboard to search a doc • ...

VOCAB!! 2017-10-09

VOCAB!! crossword puzzle
Across
  1. of Ethics A systematic set of rules and procedures used to guide
  2. easy to do
  3. Point The personal satisfaction or advantage that a customer
  4. The rivalry between companies selling similar products
  5. Description Section of the business plan outlines the company’s
  6. making money
  7. an advantage or profit gained from something
  8. market-share growth.
  9. Discovery process to produce new opportunities
  10. contains four elements: the product or service, the
  11. Analysis techniques for scanning
  12. the benefit, and the distribution.
  13. behavior of an individual, a business, or a culture.
Down
  1. launch that business.
  2. 10 years
  3. spread widely
  4. information and basic business concept.
  5. from a product.
  6. Grid A tool for organizing important information about a
  7. difference between something
  8. to discover
  9. to understand
  10. making ideas
  11. Scanning scanning your environment
  12. venture’s competition.
  13. their business concepts.

26 Clues: 10 years • easy to do • to discover • making money • making ideas • spread widely • to understand • from a product. • market-share growth. • launch that business. • venture’s competition. • their business concepts. • difference between something • Analysis techniques for scanning • Scanning scanning your environment • the benefit, and the distribution. • information and basic business concept. • ...

Welcome Rewards 2015-04-06

Welcome Rewards crossword puzzle
Across
  1. You cannot ( ) Welcome Rewards account, only customer service
  2. Welcome Rewards credit are earned ( ) after check out.
  3. Redeem your reward night at any () hotel
  4. The value of the free night is equal to the ( ) of the 10 nights collected to make up the free night
Down
  1. Welcome Rewards night in an account expire after ( ) of no account activity
  2. What is the name for Hotels.com loyalty program?
  3. You always need to pay ( ) and service fees when you use a free night
  4. Can you redeem/apply a Free night to a Pay Later property?
  5. You can sign up online or over the phone for ( )
  6. Can you receive WR credits if a customer uses a Goodwill coupon?
  7. You ( ) apply more than one free night for a one night booked.

11 Clues: Redeem your reward night at any () hotel • What is the name for Hotels.com loyalty program? • You can sign up online or over the phone for ( ) • Can you redeem/apply a Free night to a Pay Later property? • Can you receive WR credits if a customer uses a Goodwill coupon? • Welcome Rewards credit are earned ( ) after check out. • ...

CS Chapter 2.0 Know before You Sell Vocabulary Puzzle 2023-04-07

CS Chapter 2.0 Know before You Sell Vocabulary Puzzle crossword puzzle
Across
  1. a distinctive attribute or aspect of something. Ex. "safety features like dual air bags"
  2. Questions that begin with the words who, what, where, when, how, and why. They CANNOT be answered with a simple yes or no. (hyphenated)
  3. In a ______ mindset, people believe that their skills and knowledge are fixed traits that cannot be developed. Ex. “I am either good at it or not.”
  4. Those NEEDS that motivated customers to come to you in the first place. (2 words)
  5. In a ______ mindset, people believe that their most basic abilities can continuously improve through learning, focus, and determination. Ex. “I can learn to do anything I want.”
  6. the ability to understand and share the feelings of another.
  7. Questions that tend to evoke one-word answers: yes or no.(hyphenated)
  8. Product _____ are physical in nature, including color, size, etc. and appeal to your five senses.
  9. The act of taking care of the customer's needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met. (2 words)
  10. Involve the customers' NEED to be treated with respect and to feel valued, understood, and involved in decisions that affect them. (2 words)
  11. feeling or opinion about something or someone, formed without conscious thought or on the basis of little evidence, like when you meet someone for the first time.(2 words)
Down
  1. means to imitate
  2. If a person has an in-depth understanding of all product features (attributes), he would have _________ product knowledge.
  3. ______ listening is a structured form of listening and responding that focuses the attention on the speaker.
  4. If a person has very basic product knowledge, he has _________ knowledge abut that product.
  5. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
  6. the information learned by an employee and used to help customers understand how a product or service will meet their needs. (2 words)
  7. the way a person conducts themselves at work and in other professional settings. (2 words)
  8. is a customer’s feelings or thoughts about a product or a customer service experience that is shared with the retailer or manufacturer. (2 words)
  9. ____ _____ is a type of communication in which physical behaviors, as opposed to words, are used to express or convey information. Such behavior includes facial expressions, body posture, gestures. (2 words)
  10. advantages or rewards of the product’s features that make a certain product good for the customer.
  11. _______ cues are information that is presented through body language or hand gestures. (hyphenated) Example: Wave, smile, nod
  12. more than just price, it is the measure of the total benefit a customer gets from a product
  13. imitation of a situation or process. Ex. Acting out a customer service situation with your peers.
  14. ______ cues are information that is spoken. Example: Hi, how are you?

25 Clues: means to imitate • the ability to understand and share the feelings of another. • Questions that tend to evoke one-word answers: yes or no.(hyphenated) • ______ cues are information that is spoken. Example: Hi, how are you? • Those NEEDS that motivated customers to come to you in the first place. (2 words) • ...

DSIC Crossword 2015-10-07

DSIC Crossword crossword puzzle
Across
  1. DSIC receives thousands of these daily.
  2. When an individual has certain stipulations on their license.
  3. When one does not do this on time, they usually end up with late fees.
  4. Formal Department of State Designation for boats.
  5. Tier two.
  6. Two or three wheeled vehicle with a max speed of 30mph.
  7. Preferred form of winter transport for Yoopers.
  8. Manager of DSIC, can frequently be seen appearing to be too stressed.
  9. Individual with questions or concerns who contacts DSIC.
  10. Public service to renew registrations and driver licenses online.
  11. Jackie is the supervisor of this unit.
  12. Name of program used to access mainframe.
  13. Departmental term for ID card.
  14. Point of contact for branch offices calling DSIC.
Down
  1. Program used to log customer related activities.
  2. Necessary documentation required to drive a vehicle.
  3. Physical Department of State location a customer visits.
  4. Lena is the supervisor of this unit.
  5. Current Michigan Secretary of State.
  6. Secretary Johnson has one of these.
  7. Ownership document for a vehicle.
  8. DSIC receives hundreds of these daily.
  9. Metal placard, typically found on a vehicle.
  10. Seemingly never finished Department of State program.
  11. Most important Department of State entity.

25 Clues: Tier two. • Departmental term for ID card. • Ownership document for a vehicle. • Secretary Johnson has one of these. • Lena is the supervisor of this unit. • Current Michigan Secretary of State. • DSIC receives hundreds of these daily. • Jackie is the supervisor of this unit. • DSIC receives thousands of these daily. • Name of program used to access mainframe. • ...

Business & Marketing Concepts Crossword by Alana Torres 2025-10-19

Business & Marketing Concepts Crossword by Alana Torres crossword puzzle
Across
  1. The product/service that companies sell
  2. Business outcome
  3. External factors that can affect a business
  4. How much product/service the customer wants
  5. Action or process that companies do for customers
  6. Positive attributes of a business
  7. Tangible products that companies sell
Down
  1. A circumstance where a business can improve
  2. Rivalry between companies
  3. Negative aspects of a business

10 Clues: Business outcome • Rivalry between companies • Negative aspects of a business • Positive attributes of a business • Tangible products that companies sell • The product/service that companies sell • A circumstance where a business can improve • External factors that can affect a business • How much product/service the customer wants • ...

Midlands Landscape 2024-04-29

Midlands Landscape crossword puzzle
Across
  1. Another name for grass cutting.
  2. Large report to track job times.
  3. Word for who gets what job in the app.
  4. Number of men on a crew.
  5. The landscape admin.
  6. The landscape manager.
  7. The dept that handles watering the grass.
  8. A department manager that shared Lea's office.
  9. How long Midlands has been in business.
Down
  1. What is applied to the lawn to make it green and strong.
  2. Service for cutting grass, trimming shrubs, etc.
  3. Weed Control & Fertilization Dept
  4. A common last name here.
  5. Hate______.com
  6. A name for what waters the grass.
  7. The manager for sales and customer service for grass cutting.
  8. The hardscape admin .

17 Clues: Hate______.com • The landscape admin. • The hardscape admin . • The landscape manager. • A common last name here. • Number of men on a crew. • Another name for grass cutting. • Large report to track job times. • Weed Control & Fertilization Dept • A name for what waters the grass. • Word for who gets what job in the app. • How long Midlands has been in business. • ...

Chapter 15 Vocabulary 2020-12-01

Chapter 15 Vocabulary crossword puzzle
Across
  1. An initial effort to close a sale.
  2. In this type of close you ask “how would you like to pay for this, cash, check, or credit card?”
  3. Removing this, usually makes a customer receptive to buying the product or service
  4. Obtaining an agreement to buy from the customer
  5. making arrangements to follow through on all promises made to the customer during the sales process
  6. A closing method in which you explain services that overcome obstacles or problems
Down
  1. This close should be used only when the situation calls for it because it may be perceived as a high-pressure tactic.
  2. Things customers do or say to indicate a readiness to buy
  3. Selling additional goods or services to the customer
  4. Encourages a customer to make a decision between two items

10 Clues: An initial effort to close a sale. • Obtaining an agreement to buy from the customer • Selling additional goods or services to the customer • Things customers do or say to indicate a readiness to buy • Encourages a customer to make a decision between two items • Removing this, usually makes a customer receptive to buying the product or service • ...

Team Themed Crossword Puzzle 2022-09-12

Team Themed Crossword Puzzle crossword puzzle
Across
  1. Which department is responsible for managing TOTE-owned trailers?
  2. What department reviews hazardous shipments?
  3. What department owns the final check on booking's details and autorates them before they are invoiced?
  4. Which department owns the process of shipping POV's?
  5. Where does a booking go if the Customer wants TOTE to take care of the drayage?
Down
  1. Which department is responsible for handling out-of-service (OSV) equipment?
  2. What department is responsible for booking containers?
  3. Which department is responsible for IMS?
  4. Which department adds accessorial charges for things such as storage, detention, standby, etc.?
  5. If a POV is damaged while on the vessel or terminal, who would the customer reach out to?
  6. Who owns Safety?
  7. Which department provides shipping rates to non-contract customers?
  8. What department manages customer contracts?

13 Clues: Who owns Safety? • Which department is responsible for IMS? • What department manages customer contracts? • What department reviews hazardous shipments? • Which department owns the process of shipping POV's? • What department is responsible for booking containers? • Which department is responsible for managing TOTE-owned trailers? • ...

Restaurant 2023-08-07

Restaurant crossword puzzle
Across
  1. A selection of drinks, including water, juice, and soda, offered at a restaurant
  2. A self-service meal where customers serve themselves from a variety of dishes
  3. The list of dishes and drinks a customer chooses to eat at a restaurant
  4. A piece of cloth used to clean your hands or mouth while eating
  5. The style of cooking associated with a particular country or region
  6. A piece of furniture where you sit and eat at a restaurant
  7. A sweet dish served after the main course to satisfy the palate
  8. An eating utensil with a shallow bowl and a handle
  9. A set of instructions to prepare a specific dish
  10. The area where the food is prepared and cooked at a restaurant
  11. A person who greets and leads customers to their tables at a restaurant
Down
  1. A person who serves food and drinks at a restaurant
  2. The assistance and attention provided to customers during their dining experience
  3. A small dish served before the main course
  4. The individual items used to prepare a dish or meal at a restaurant
  5. Someone who visits a restaurant to eat

16 Clues: Someone who visits a restaurant to eat • A small dish served before the main course • A set of instructions to prepare a specific dish • An eating utensil with a shallow bowl and a handle • A person who serves food and drinks at a restaurant • A piece of furniture where you sit and eat at a restaurant • The area where the food is prepared and cooked at a restaurant • ...

Fuel Program 2020-05-05

Fuel Program crossword puzzle
Across
  1. Customers earn ______ points for gift card purchases (normal exclusions apply)?
  2. Customer forgot to (or just didn’t) use fuel points, add _____ points to make it right for the customer?
  3. What is the easiest way for a customer to determine what discount they can receive?
  4. Tom Thumb customers in ______ earn 4x’s fuel points on all purchases?
  5. The ________ number of points a customer can redeem is 1,000?
Down
  1. Fuel points apply to a maximum of ______ gallons on one purchase?
  2. To change the amount redeemed at the pump, the customer must use the __________ program?
  3. Fuel points earned in the current month expire?
  4. When awarding fuel points for Fred Meyer customers, points should be rounded _____ to the nearest whole dollar?
  5. Customer’s can earn points at Fred Meyer Jewelry for purchases except for: Jewelry Service or ______?

10 Clues: Fuel points earned in the current month expire? • The ________ number of points a customer can redeem is 1,000? • Fuel points apply to a maximum of ______ gallons on one purchase? • Tom Thumb customers in ______ earn 4x’s fuel points on all purchases? • Customers earn ______ points for gift card purchases (normal exclusions apply)? • ...

Marketing Function Crossword Puzzle 2025-10-21

Marketing Function Crossword Puzzle crossword puzzle
Across
  1. Replaces "price" in the Four Cs model.
  2. Initially setting a higher price, then gradually lowering it over time.
  3. Type of segmentation based on actions, habits, and interactions with a product.
  4. Replaces "promotion" in the Four Cs model.
  5. Marketing function that manages channels / routes from producers to customers.
  6. The marketing mix component that focuses on how much it costs.
  7. The marketing mix component that focuses on how to communicate its value to a target market.
  8. The process of identifying and focusing marketing efforts on specific customer groups.
  9. A financial plan outlining the money a business allocates for marketing activities over a specific period.
  10. The marketing function that helps customers finance their purchases.
  11. The customer is considered the ___________ of marketing.
  12. The marketing mix component that focuses on where to sell it.
  13. The marketing model comprising segmentation, targeting, and positioning.
  14. Paid communication via mass media channels (television, radio, billboards, magazines).
  15. A statement that explains the benefits a company provides to customers and why it is better than its competitors.
  16. The marketing mix component that focuses on what to offer.
  17. A performance measure that evaluates the profitability of an investment by comparing the net profit to its total cost.
  18. Tool used to manage customer data and build long-term loyalty.
  19. The number of marketing functions.
Down
  1. The strategic process of dividing a company's customers into smaller groups based on shared characteristics.
  2. Type of segmentation based on values, beliefs, and lifestyle.
  3. The extent to which consumers perceive a brand as trustworthy and reliable.
  4. Use funds to boost existing initiatives or invest in new tactics to embrace industry trends.
  5. A written promise from a company to repair or replace a product that develops a fault within a particular period of time.
  6. Ultimately, marketing strives to build and maintain strong customer relationships, drive sales, and achieve business ____________.
  7. Recommend additional products or higher-tier options to increase customer value.
  8. The type of value a product / service provides through its practical, utilitarian performance.
  9. The overall process of managing how resources are acquired, stored, and transported to their final destination.
  10. A company that offer similar products or services to the same target market.
  11. Initially setting a lower price, then gradually increasing it over time.
  12. Type of segmentation based on location.
  13. Type of segmentation based on age, gender, and income.
  14. Replaces "place" in the Four Cs model.
  15. Offering multiple purchasing options (store, website, app) with a seamless experience across all platforms.
  16. A marketing strategy that influences how a customer perceives a brand, product, or service relative to competitors.

35 Clues: The number of marketing functions. • Replaces "price" in the Four Cs model. • Replaces "place" in the Four Cs model. • Type of segmentation based on location. • Replaces "promotion" in the Four Cs model. • Type of segmentation based on age, gender, and income. • The customer is considered the ___________ of marketing. • ...

Sales 2022-09-19

Sales crossword puzzle
Across
  1. is establishing a relationship with your customer.
  2. are facts about products or services.
  3. is a technique to overcome a customer's 'no' to an offer
  4. give customers a reason to buy because they explain how your product or service improves their lives.
  5. is a sales tactic used stating this offer will not last very long.
  6. are the questions or concerns preventing a customer from buying.
Down
  1. a way to build your AOV and help the customer get the most out of their product.
  2. is being able to change directions easily
  3. is the abbreviation for average order value.
  4. is reviewing the same information over and overs
  5. is asking for the sale

11 Clues: is asking for the sale • are facts about products or services. • is being able to change directions easily • is the abbreviation for average order value. • is reviewing the same information over and overs • is establishing a relationship with your customer. • is a technique to overcome a customer's 'no' to an offer • ...

Service Satisfaction 2025-11-05

Service Satisfaction crossword puzzle
Across
  1. A company’s public promise to fix failures fast and fairly — builds trust and accountability.
  2. The actual experience delivered to the customer, compared against expectations.
  3. The total financial worth a customer generates over their entire relationship with a brand.
  4. Type of service guarantee with no fine print, excuses, or exceptions.
Down
  1. The emotional and behavioral attachment that drives repeat purchase and advocacy.
  2. What customers hold before the service — the benchmark against which satisfaction is judged.
  3. The human element customers remember most during service recovery — more than any policy.
  4. When dissatisfied customers leave quietly without complaining, hiding the real reason for defection.

8 Clues: Type of service guarantee with no fine print, excuses, or exceptions. • The actual experience delivered to the customer, compared against expectations. • The emotional and behavioral attachment that drives repeat purchase and advocacy. • The human element customers remember most during service recovery — more than any policy. • ...

Surfing Through CRM - CSW 2015 2015-10-15

Surfing Through CRM - CSW 2015 crossword puzzle
Across
  1. Use ________ as the BP when issuing an emergency or service order on an inactive account
  2. What we are celebrating
  3. Use this tab to make a note after each call
  4. A request to start service
  5. Always verify the customer's ______________ to avoid return mail
  6. If not able to pay the bill in full, your customer may be eligible for an ___________
  7. A request to stop service
  8. Use this tab to mail a medical alert form
  9. This tab can be used to process a speedpay payment
  10. Tou, nem & tps accounts are not eligible for this program
Down
  1. This plan is based on the average bill over the past 12mos
  2. Use ___________ for the BP & Premise to issue an emergency or service order when no address is available
  3. Click this hyperlink on Data Overview to enter a meter reading
  4. Dunning or return checks may case a _________ to be assessed
  5. a water sport or the activity of looking for information or interesting things on the Internet
  6. Job aides are found in _________
  7. Gas leak, outage, poor pressure, wire down are all forms of an ______________
  8. Accomplishment of a goal

18 Clues: What we are celebrating • Accomplishment of a goal • A request to stop service • A request to start service • Job aides are found in _________ • Use this tab to mail a medical alert form • Use this tab to make a note after each call • This tab can be used to process a speedpay payment • Tou, nem & tps accounts are not eligible for this program • ...

career prep cross word 2018-01-09

career prep cross word crossword puzzle
Across
  1. A company's debts or financial obligations incurred during business operations. Current liabilities are those debts that are payable within a year, such as a debt to suppliers. Long-term liabilities are typically payable over a period of time greater than one year
  2. Rate An exchange rate is the price of a nation's currency in terms of another currency. Thus, an exchange rate has two components, the domestic currency and a foreign currency, and can be quoted either directly or indirectly.
  3. of directors A board of directors (B of D) is a group of individuals that are elected as, or elected to act as, representatives of the stockholders to establish corporate management related policies and to make decisions on major company issues.
  4. An industry is a classification that refers to groups of companies that are related based on their primary business activities.
  5. - The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
  6. money buying and selling
  7. Credit is a contractual agreement in which a borrower receives something of value now and agrees to repay the lender at some date in the future, generally with interest. Credit also refers to an accounting entry that either decreases assets or increases liabilities and equity on the company's balance sheet.
  8. An organization or economic system where goods and services are exchanged for one another or for money. Every business requires some form of investment and enough customers to whom its output can be sold on a consistent basis in order to make a profit.
  9. A budget is a financial plan for the future concerning the revenues and costs of a business. However, a budget is about much more than just financial numbers. Budgetary control is the process by which financial control is exercised within an organisation.
  10. The debut of a product into the market. The product launch signifies the point at which consumers first have access to a new product.
Down
  1. A loan for equipment, real estate and working capital that's paid off like a mortgage for between one year and ten years . Term loans are your basic vanilla commercial loan. They typically carry fixed interest rates, and monthly or quarterly repayment schedules and include a set maturity date.
  2. Two main classes of investment are (1) Fixed income investment such as bonds, fixed deposits, preference shares, and (2) Variable income investment such as business ownership (equities), or property ownership. In economics, investment means creation of capital or goods capable of producing other goods or services
  3. Grants are non-repayable funds or products disbursed or gifted by one party (grantmakers), often a government department, corporation, foundation or trust, to a recipient, often (but not always) a nonprofit entity, educational institution, business or an individual.
  4. equity is one of those words in property investment that is bandied about by many yet understood by relatively few. For small business owners, the definition of equity is simple: It is the difference between what your business is worth (your assets) minus what you owe on it (your debts and liabilities)
  5. Capital is the money or wealth needed to produce goods and services. In the most basic terms, it is money. All businesses must have capital in order to purchase assets and maintain their operations. Business capital comes in two main forms: debt and equity.
  6. Middle ground in decision making, between total assets and total disagreement. Consensus depends on participants having shared values and goals, and on having broad agreement on specific issues and overall direction. Consensus implies that everyone accepts and supports the decision, and understands the reasons for making it. See also collective responsibility.
  7. A monetary payment made to an employee over and above their standard salary or compensation package . ... Bonuses are usually determined as a percentage of annual salary, though giving all employees the same monetary bonus is also an option. Much depends on your corporate philosophy and goals.
  8. Service Department Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in-person interaction, a phone call, self-service systems, or by other means.
  9. - the right to take another's property if an obligation is not discharged
  10. Resources Typical services include: Payroll administration, including produce checks, handling taxes, and dealing with sick time and vacation time. Employee benefits, including health, medical and life insurance, 401(k) plans and cafeteria plans. HR management, including recruiting, hiring and firing.

20 Clues: money buying and selling • - the right to take another's property if an obligation is not discharged • An industry is a classification that refers to groups of companies that are related based on their primary business activities. • ...

Quality Management 2024-03-22

Quality Management crossword puzzle
Across
  1. A type of histogram aiding in the identification and prioritization of problem areas.
  2. Ensuring that delivered products meet established requirements and are suitable for their intended use.
  3. A comprehensive system for achieving, sustaining, and maximizing business success through a deep understanding of customer needs.
  4. The ease with which maintenance tasks can be performed on a product.
  5. The extent to which a system fulfills its intended purpose.
  6. How well a product or service performs the customer’s intended use
  7. A framework aiding organizations in improving their processes and systems.
  8. Unique characteristics of a product that appeal to users.
Down
  1. Activities undertaken to rectify rejected items and align them with product requirements, specifications, or stakeholder expectations.
  2. Utilizing a technique to gather and assess data, sometimes referred to as a tally sheet or checklist.
  3. A diagram that traces complaints about quality problems back to the responsible production operations to help find the root cause
  4. A structured evaluation of specific quality management practices aimed at identifying insights and lessons learned to enhance performance in current or future projects.
  5. An approach for improving quality that involves evaluating processes to maximize customer value while minimizing waste
  6. Any occurrence where a product or service fails to meet the expectations or requirements of the customer.

14 Clues: Unique characteristics of a product that appeal to users. • The extent to which a system fulfills its intended purpose. • How well a product or service performs the customer’s intended use • The ease with which maintenance tasks can be performed on a product. • A framework aiding organizations in improving their processes and systems. • ...

OTA W1 2024-02-02

OTA W1 crossword puzzle
Across
  1. Abbreviation for: Online Automotive Support Information System
  2. Here, you want to ensure you have all accurate and up to date information on the customer, this will effect your QA, and is also a security measure.
  3. This is the step in the process to create a positive first impression, and say, "Hello" to your customer.
  4. One of the Three A's - When you Relate your emotions with theirs
  5. One of the Three A's - When you identify their situation
Down
  1. During this stage, we will not only provide a resolution to the customer, but we will also provide value-added service and education. ( _ = Space )
  2. At this phase, you should be providing acknowledgement, empathy, and assurance to your customer.
  3. One of the Three A's - When you affirm with the customer you will be addressing their concern
  4. During this phase, you should be asking probing questions.
  5. Abbreviation for: Customer Relationship Manager

10 Clues: Abbreviation for: Customer Relationship Manager • One of the Three A's - When you identify their situation • During this phase, you should be asking probing questions. • Abbreviation for: Online Automotive Support Information System • One of the Three A's - When you Relate your emotions with theirs • ...

Introduction to marketing 2025-09-25

Introduction to marketing crossword puzzle
Across
  1. контролировать (сотрудников)
  2. отдел
  3. служба поддержки клиентов - ... service
  4. упоминание в СМИ - media ...
Down
  1. во главе - in ... of
  2. линейка продуктов - product ...
  3. заказывать рекламу - ... advertising
  4. исследование рынка - market ...
  5. уверенные знания - ... knowledge
  6. сотрудник по связям с общественностью - PR ...
  7. основная обязанность - ... responsibility

11 Clues: отдел • во главе - in ... of • контролировать (сотрудников) • упоминание в СМИ - media ... • линейка продуктов - product ... • исследование рынка - market ... • уверенные знания - ... knowledge • заказывать рекламу - ... advertising • служба поддержки клиентов - ... service • основная обязанность - ... responsibility • сотрудник по связям с общественностью - PR ...

Chapter 6 The Dining Experience 2021-11-08

Chapter 6 The Dining Experience crossword puzzle
Across
  1. refers to dining utensils, such as spoons, forks, and knives
  2. simple, inexpensive, generous portions
  3. service customers sit at a counter, popular at breakfast and lunch
  4. a decorative object placed on tables to add beauty and interest
  5. recreates another place or time
  6. style child friendly, mid range prices
  7. use for beverages such as juice, water, and iced tea
  8. dining excellent food, elegant decor, superior service
Down
  1. grills self service meals at budget prices
  2. service going through a food line and placing items on their own trays
  3. such as mustard, pickle relish, and ketchup, is traditionally served as an accompaniment to food
  4. all you can eat specials
  5. court give shoppers convenient access to a variety of quick meals, snacks, and drinks
  6. Setting the specific arrangement of tableware, glassware, and flatware for a meal
  7. work All service staff members have duties to perform before the dining room is open to customers
  8. any kind of dish, from dinner plates to soup bowls to coffee cups
  9. machines operate 24 hours a day, popular with college students and factory workers
  10. purchases, receives stores, prepares, cooks, delivers, and serves food to a customer in another location
  11. dining attracts people who like to eat out but are not interested in high prices or formal atmosphere

19 Clues: all you can eat specials • recreates another place or time • simple, inexpensive, generous portions • style child friendly, mid range prices • grills self service meals at budget prices • use for beverages such as juice, water, and iced tea • dining excellent food, elegant decor, superior service • refers to dining utensils, such as spoons, forks, and knives • ...

EXPLOR III: 3.03 Check for Understanding 2023-11-01

EXPLOR III: 3.03 Check for Understanding crossword puzzle
Across
  1. Job-specific math skills may include performing _________.
  2. Someone with strong work ethic takes responsibility for decisions and __________.
  3. It is a good idea to ______ the question twice when understanding math problems.
  4. Demonstrating customer service includes: be helpful, be courteous, be knowledgeable and anticipate ______.
  5. Customer _________ is the interaction between the buyer of a product and the company that sells it.
  6. Work _____ is a desire or determination to work hard.
  7. ___________ personal finance is a way math is involved with a job.
Down
  1. A professional person will maintain personal hygiene and follow the _________.
  2. Professionalism includes being courteous and ___________ in the workplace.
  3. A professional person will show up on time, and be _______ often.
  4. A professional person will use a _______ handshake, introduce themselves, and make eye contact.

11 Clues: Work _____ is a desire or determination to work hard. • Job-specific math skills may include performing _________. • A professional person will show up on time, and be _______ often. • ___________ personal finance is a way math is involved with a job. • Professionalism includes being courteous and ___________ in the workplace. • ...

Visitors Revision 2014-10-20

Visitors Revision crossword puzzle
Across
  1. A person who sells products to a customer is a _____________.
  2. Someone who works with you is a _______________.
  3. Hewlett Packards visit programmes included ___________ teams.
  4. Your supervisor is the person you _____________ to.
  5. Usually, only marketing and customer service have __________ contact with customers.
  6. Lenovo sells computers _________________.
  7. The ________________ arranges the transport of products.
  8. A______________ shows rises and falls in market share over time.
  9. Lenovo is a computer _______________.
  10. A ________________ shows the brakdown of sales in percentages.
  11. The ______________ department deals with money.
  12. Lenovo, is a ________________ computer manufacturer.
Down
  1. Do you have a key or ______________ pass?
  2. _____________ you like coffee or tea?
  3. Hewlett Packard has 1000's of ________________.
  4. Lenovo is the market _____________ in PC sales in China.
  5. Quality control _____________ that products have no defects.
  6. A ________________ is used to show an organizational structure.
  7. Hewlett Packard has a successful ______________ program.
  8. 12.9% of Lenovo's sales are in the _________________.
  9. Hewlett Packard is an ________________ company.
  10. ______________ are you here for?

22 Clues: ______________ are you here for? • _____________ you like coffee or tea? • Lenovo is a computer _______________. • Do you have a key or ______________ pass? • Lenovo sells computers _________________. • Hewlett Packard has 1000's of ________________. • Hewlett Packard is an ________________ company. • The ______________ department deals with money. • ...