customer service Crossword Puzzles

Foundations of a Service Mindset 2025-04-16

Foundations of a Service Mindset crossword puzzle
Across
  1. Approaching interactions with a friendly, helpful demeanor, even in challenging situations.
  2. Timely responses are critical for building trust and reliability
  3. active listening and providing timely responses
Down
  1. Regularly seeking feedback and looking for ways to enhance service delivery
  2. Anticipating customer needs and addressing potential issues before they arise
  3. Focusing on finding effective solutions to customer issues
  4. Putting customer needs first
  5. Understanding and sharing the feelings of another person

8 Clues: Putting customer needs first • active listening and providing timely responses • Understanding and sharing the feelings of another person • Focusing on finding effective solutions to customer issues • Timely responses are critical for building trust and reliability • Regularly seeking feedback and looking for ways to enhance service delivery • ...

AML RED FLAGS 2021-07-09

AML RED FLAGS crossword puzzle
Across
  1. The customer refuses to identify a legitimate _________ of funds or information is false or misleading or substantially incorrect.
  2. Notifications received from the broker-dealer’s clearing firm that the clearing firm had identified potentially _______________ activity in customer accounts. Such notifications can take the form of alerts or other concern regarding negative news or money movements or activity involving certain securities.
  3. The customer maintains multiple accounts or maintains accounts in the names of family members or corporate entities with no ___________ business or other purpose.
  4. The customer’s legal or mailing address is associated with multiple other accounts or businesses that do not appear _______________.
  5. Securities transactions are unwound before maturity absent volatile _____________ conditions or other logical or apparent reason.
  6. A customer engages in a frequent pattern of placing multiple _________ orders on one side of the market at various price levels followed by the customer entering orders on the opposite side of the market that are executed and the customer cancelling the original limit orders (activity indicative of “layering”).
  7. The customer makes a funds deposit followed by an immediate request that the money be wired out or ____________ to a third party or to another firm without any apparent business purpose.
  8. The customer has __________ describing the nature of his or her business or lacks general knowledge of his or her industry.
  9. The customer deposits an insurance annuity check from a ________________ policy and immediately requests a withdrawal or transfer of funds.
Down
  1. The customer’s account shows numerous currency or money orders (particularly sequentially numbered money orders) or cashier’s check transactions ____________ to significant sums without any apparent business or lawful purpose.
  2. Nonprofit or charitable organizations engage in financial transactions for which there appears to be no _____________ economic purpose or in which there appears to be no link between the stated activity of the organization and the other parties in the transaction.
  3. The customer engages in excessive __________ entries of funds between related or unrelated accounts without any apparent business purpose.
  4. The customer frequently ____________ bank account details or information for redemption proceeds in particular when followed by redemption requests.
  5. Seemingly ______________ clients open accounts on or at about the same time deposit the same low-priced security and subsequently liquidate the security in a manner that suggests coordination.
  6. The customer has no discernable reason for using the firm’s ___________ or the firm’s location (for ex. the customer lacks roots to the local community or has gone out of his or her way to use the firm).
  7. A dormant account ___________ becomes active without a plausible explanation (for ex. large deposits that are suddenly wired out).

16 Clues: The customer has __________ describing the nature of his or her business or lacks general knowledge of his or her industry. • Securities transactions are unwound before maturity absent volatile _____________ conditions or other logical or apparent reason. • ...

Site Survey Results Crossword Activity 2025-09-10

Site Survey Results Crossword Activity crossword puzzle
Across
  1. Vendor covers all cost associated to the construction.
  2. Site is considered ready for service installation
  3. Inspection of an area where the service is required. Technicians/engineers will determine if a construction is needed, precise a demark , verify access or any site requirements to make a site serviceable.
  4. Survey that provides an assessment of the area by diagnosing coverage and serviceability remotely.
  5. Planned finish date of the construction.
Down
  1. Survey that analyzes the signal strength, coverage and access points within a building.
  2. The customer is responsible for completing them during a specific period of time
  3. Vendor is not able to provide service
  4. The customer is responsible to pay full contribution or part of the construction
  5. Document that defines the scope and details of the work that needs to be done.

10 Clues: Vendor is not able to provide service • Planned finish date of the construction. • Site is considered ready for service installation • Vendor covers all cost associated to the construction. • Document that defines the scope and details of the work that needs to be done. • The customer is responsible for completing them during a specific period of time • ...

Summer Crossword 2023-07-04

Summer Crossword crossword puzzle
Across
  1. giving to a common goal
  2. ____________Place to Work
  3. Canada's Best _______________
  4. Summer Customer Focus
  5. Long weekend Gincor event
  6. Kingston is _______________
  7. What Kyle collects
  8. Issue Number
  9. ____________________, Social, Governance
Down
  1. popular frozen treat (2 words)
  2. main supplier of PTOs for Drivetec
  3. Toronto MLB Team
  4. First name of new HR
  5. Straight from ___________ (2 words)
  6. Inside Sales (2 words)
  7. Blenheim makes these
  8. Can we be of __________________

17 Clues: Issue Number • Toronto MLB Team • What Kyle collects • First name of new HR • Blenheim makes these • Summer Customer Focus • Inside Sales (2 words) • giving to a common goal • ____________Place to Work • Long weekend Gincor event • Kingston is _______________ • Canada's Best _______________ • popular frozen treat (2 words) • Can we be of __________________ • ...

Head Honchos 2015-07-01

Head Honchos crossword puzzle
Across
  1. Military Sales
  2. Dr. Who?
  3. The Shark
  4. OPS
Down
  1. Goddess of all that is good in the world
  2. EHS
  3. Customer Service Lead
  4. Drives a Porsche
  5. Fast cars
  6. HR

10 Clues: HR • EHS • OPS • Dr. Who? • Fast cars • The Shark • Military Sales • Drives a Porsche • Customer Service Lead • Goddess of all that is good in the world

Improve First Contact Resolution 2020-07-14

Improve First Contact Resolution crossword puzzle
Across
  1. Increase agent ____.
  2. Increase ___ and self-service options.
  3. Analyze customer contact ___ to anticipate their needs.
  4. Invest in call center ___.
  5. ____ your issues and fix them.
  6. Engage in total contact ____.
  7. Key Performance Indicator.
Down
  1. Optimize your ____.
  2. Improve agent ____.
  3. The ____ portal provides a default KPI dashboard.
  4. Enhance internal ___.
  5. contains built in dashboards.
  6. 98% is considered ____.
  7. 95% is considered ____.
  8. ___ your support structure.
  9. ____ your internal processes.
  10. First Contact Resloution.

17 Clues: Optimize your ____. • Improve agent ____. • Increase agent ____. • Enhance internal ___. • 98% is considered ____. • 95% is considered ____. • First Contact Resloution. • Invest in call center ___. • Key Performance Indicator. • ___ your support structure. • contains built in dashboards. • ____ your internal processes. • Engage in total contact ____. • ____ your issues and fix them. • ...

Logistics crossword 2025-09-08

Logistics crossword crossword puzzle
Across
  1. – The process of planning, implementing, and controlling the efficient flow of goods and services. Customer Service – Activities that ensure products reach the customer at the right time, place, and condition.
  2. Time – The time between placing an order and receiving the product.
  3. Rights – The principle of delivering the right product, to the right customer, in the right quantity, in the right condition, at the right place, at the right time, and at the right cost.
  4. – A situation where inventory is unavailable when needed.
  5. – The consistency of a logistics system in fulfilling customer requirements.
  6. Cycle – The total time from when a customer places an order until they receive it.
Down
  1. – The movement of goods from one point to another in the supply chain. Warehousing – The storage of goods until they are needed by customers.
  2. Management – The practice of overseeing and controlling stock to meet customer demand efficiently
  3. Services – Extra services such as packaging, labeling, or customization that enhance customer satisfaction.
  4. Rate – The percentage of customer demand met without delay from available stock.

10 Clues: – A situation where inventory is unavailable when needed. • Time – The time between placing an order and receiving the product. • – The consistency of a logistics system in fulfilling customer requirements. • Rate – The percentage of customer demand met without delay from available stock. • ...

Economics Crossword Puzzle 2021-02-25

Economics Crossword Puzzle crossword puzzle
Across
  1. choosing what to buy according to your needs
  2. setting money aside for certain wants
  3. cars, radios, food, etc. are examples of
  4. way humans and resources used by a nation to produce goods and services
  5. something you must have to survive
  6. what you have to give up to get something
  7. work done for others such as lawyers or doctors
  8. an economic objective is getting the ____ with least
  9. deciding between items that you want or need
  10. a limited supply
  11. the amount of a good or service available
Down
  1. customer desire for a good or service
  2. buying what you can with limited income
  3. something you would like but do not need
  4. a supply of naturally found materials

15 Clues: a limited supply • something you must have to survive • customer desire for a good or service • setting money aside for certain wants • a supply of naturally found materials • buying what you can with limited income • something you would like but do not need • cars, radios, food, etc. are examples of • what you have to give up to get something • ...

Economics Vocabulary 2023-04-28

Economics Vocabulary crossword puzzle
Across
  1. Something you enjoy but don’t need to survive
  2. Something you must have to survive
  3. Person who creates the good/item
  4. Person who buys the product; customer
  5. Get better products and the consumer benefits/competing for your business
  6. Exit/out of the country
  7. Insufficient resources to satisfy everyone’s wants and needs
Down
  1. How many people want a good or service
  2. Factors of production such as land, labor, capital, and entrepreneurship
  3. Item you can touch/buy and keep, eat, or use
  4. Cannot touch/something someone does for you
  5. Social science that studies how people use scarce resources to satisfy unlimited wants and needs
  6. How much of a good or service there is
  7. Item that is made
  8. Bring in to the country

15 Clues: Item that is made • Bring in to the country • Exit/out of the country • Person who creates the good/item • Something you must have to survive • Person who buys the product; customer • How many people want a good or service • How much of a good or service there is • Cannot touch/something someone does for you • Item you can touch/buy and keep, eat, or use • ...

Marketing Mix 2025-10-14

Marketing Mix crossword puzzle
Across
  1. Item or service made to satisfy a customer’s wants or needs
  2. includes advertising, sales promotion, personal selling, and public relations
  3. person chosen to speak for another
  4. reflects what a customer is willing to pay
  5. The action of selling something
Down
  1. strategic framework comprising of tactical tools(the 4 Ps)
  2. someone who buys goods or service from a store or business
  3. based on consideration of where the type of product could be sold

8 Clues: The action of selling something • person chosen to speak for another • reflects what a customer is willing to pay • strategic framework comprising of tactical tools(the 4 Ps) • someone who buys goods or service from a store or business • Item or service made to satisfy a customer’s wants or needs • based on consideration of where the type of product could be sold • ...

RiO Crossword 2021-07-15

RiO Crossword crossword puzzle
Across
  1. is an event that is not part of normal operations that disrupts operational processes
  2. is a party that has an interest in a company and can either affect or be affected by the business
  3. specific individuals who monitor dashboard for unassigned incidents
  4. It provides a standard way to build and deploy application
  5. ____ Self-inflicted incidents in Production Support is main objective of RiO
  6. Increased focus is achieved on Operations Risk Management through
  7. It provide regular communication on key customer launches & changes so the team understands what is happening at the customer-end
  8. increases if RiO framework is implemented
Down
  1. is a document that outlines how a business will continue operating during an unplanned disruption in service
  2. it includes all of the steps, processes, and activities that are required to make a software system or update available to its intended user
  3. we Follow this process if an alert or event is not resolved
  4. No. of Focus areas in RiO
  5. the process or action of verifying the identity of a user or process
  6. an official inspection of an organization's accounts, typically by an independent body
  7. is a quantitative measure of the degree to which a system, system component, or process possesses a given attribute
  8. defines the level of service you expect from a vendor, laying out the metrics by which service is measured
  9. % of issue can be avoided through RiO

17 Clues: No. of Focus areas in RiO • % of issue can be avoided through RiO • increases if RiO framework is implemented • It provides a standard way to build and deploy application • we Follow this process if an alert or event is not resolved • Increased focus is achieved on Operations Risk Management through • ...

Business 2025-12-03

Business crossword puzzle
Across
  1. A good or service a business sells to customers.
  2. A feature of a product that makes it clearly different from competitor products.
  3. The wants and requirements that customers expect a business to meet.
  4. A long-term overall target or goal a business wants to achieve.
  5. A completely new product or service not seen before in the market.
  6. A specific, measurable short-term target that helps a business achieve its aims.
  7. When a product or service is no longer wanted or needed because of new alternatives.
  8. An organisation set up to produce goods or services to meet customer needs.
  9. The benefits gained from taking business risks, such as profit, success or independence.
Down
  1. Making changes to current products or services to keep them attractive to customers.
  2. A target not directly about money, such as social objectives, personal satisfaction or independence.
  3. The difference between the selling price and the cost of the bought-in materials or components.
  4. Giving a product a distinctive name, logo or image to differentiate it from competitors.
  5. A person who organises resources, makes business decisions and takes risks to start or run a business.
  6. A business that changes continuously in response to customer needs and the market.
  7. A money-related target such as survival, profit, sales, market share or financial security.
  8. The chance of business failure, financial loss or loss of security from a decision.

17 Clues: A good or service a business sells to customers. • A long-term overall target or goal a business wants to achieve. • A completely new product or service not seen before in the market. • The wants and requirements that customers expect a business to meet. • An organisation set up to produce goods or services to meet customer needs. • ...

vocab 2018-10-17

vocab crossword puzzle
Across
  1. Decision Making / Used when a a customer buys a good or service that he or she has purchased before but not on a regular
  2. Quota / A dollar or unit sales goal set for the sales to achieve over time
  3. Selling / Sales exchanges that occur between two or more companies or business groups
  4. relationship Management / A system that involves customers and keeping them satisfied
Down
  1. Selling / Any form of direct contact between a salesperson and a customer
  2. / Telephone solicitation to make a sale
  3. Decision Making / Used when the customer has no experience with the item offered for sale
  4. Decision Making / Used when a customer is needs a little information about a product he or she is buying
  5. Call / A sales visit without a appointment
  6. report / A written report that documents the sales that a customer has bought

10 Clues: / Telephone solicitation to make a sale • Call / A sales visit without a appointment • Selling / Any form of direct contact between a salesperson and a customer • Quota / A dollar or unit sales goal set for the sales to achieve over time • report / A written report that documents the sales that a customer has bought • ...

L2 U2: Managing Customer Expectations 2024-09-29

L2 U2: Managing Customer Expectations crossword puzzle
Across
  1. Businesses have a high customer … rate when they don’t meet customers’ expectations, causing lots of customers to stop buying from them.
  2. A benefit of managing customer expectations that is achieved when customers are likely to return (2 words).
  3. Customers that promote your business to other people for free are called ….
  4. A term used to describe customers who purchase from a company they have purchased from before (2 words).
  5. What customers anticipate from a product/service (2 words).
Down
  1. A benefit of managing customer expectations that is a result of loyal customers promoting your business.
  2. A type of free marketing/promotion where customers speak to other people are your business (3 words).
  3. … customers may leave negative reviews.
  4. Not meeting customer expectations can lead customer to lose … in the business.
  5. When a customer is not satisfied, they might make a ….

10 Clues: … customers may leave negative reviews. • When a customer is not satisfied, they might make a …. • What customers anticipate from a product/service (2 words). • Customers that promote your business to other people for free are called …. • Not meeting customer expectations can lead customer to lose … in the business. • ...

Copilot 2021-06-23

Copilot crossword puzzle
Across
  1. What is it called to provide a statement of understanding and empathy, if needed, to show you are listening
  2. What is the system we use to assist customers
  3. This is required on phone orders
  4. $23.89 is the standard rate for which service?
  5. The name of this service code LG485
Down
  1. The number of times a customer in florida can go into seasonal in a 13 month rolling period
  2. Check and see if the billing and services match
  3. The cost of directory assistance for first 1000 calls
  4. We can not provide this to a customer
  5. What is the package code for Voice services bundled
  6. What type of phone number would you use code IT002 for?
  7. What camp code would you use for someone who has cable and adds internet

12 Clues: This is required on phone orders • The name of this service code LG485 • We can not provide this to a customer • What is the system we use to assist customers • $23.89 is the standard rate for which service? • Check and see if the billing and services match • What is the package code for Voice services bundled • The cost of directory assistance for first 1000 calls • ...

Core Values 2022-04-08

Core Values crossword puzzle
Across
  1. How to speak
  2. Take calculated ones
  3. Honor them!
  4. When to do the right thing
  5. Class of customer service to deliver
  6. One tone to create
  7. Enjoy it!
Down
  1. Express it for others
  2. _____ a way
  3. Celebrate them!
  4. How to listen
  5. Another tone to create
  6. Be this about response time

13 Clues: Enjoy it! • _____ a way • Honor them! • How to speak • How to listen • Celebrate them! • One tone to create • Take calculated ones • Express it for others • Another tone to create • When to do the right thing • Be this about response time • Class of customer service to deliver

LESSON 14 ADVISOR SUPPORT 2021-10-09

LESSON 14 ADVISOR SUPPORT crossword puzzle
Across
  1. They do not sell and have viewing access only in SSC
  2. These agents sell only Principal Products
  3. These Managers service Institutional Clients
  4. Refers to Agents and Brokers
  5. Information is available for them under Key Business tools on the Advisor Portal
Down
  1. They are not Principal employees but they have access to RIS Contracts
  2. These Administrators charge their clients a service fee so the Employer does not have to submit data (2 words)
  3. Their Contract Lists are based on this, a CGS Security Module
  4. These people with sales roles are not given access to client information via EFP.
  5. The landing page for SSC is located here
  6. This is the type of login Reps use
  7. Advisors can access this from the Customer List page on the left.

12 Clues: Refers to Agents and Brokers • This is the type of login Reps use • The landing page for SSC is located here • These agents sell only Principal Products • These Managers service Institutional Clients • They do not sell and have viewing access only in SSC • Their Contract Lists are based on this, a CGS Security Module • ...

2.05_SE48 Vocab 2023-01-09

2.05_SE48 Vocab crossword puzzle
Across
  1. The phase of the selling process that requires the salesperson to utilize techniques to follow up the sale to increase the customer’s confidence in their buying decision
  2. A point of difference between a customer and a salesperson that may prevent a sale; the customer’s reason for not buying
  3. The phase of the selling process in which the salesperson acquires knowledge about the product, generates and qualifies sales leads, and prepares the sales presentation
  4. The act of finding potential customers
  5. The determination of a customer’s satisfaction with a good or service after a sales presentation regardless of whether or not a sale was made
  6. A sales technique in which the salesperson attempts to increase the customer’s purchase by recommending additional items after the original decision to buy has been made
Down
  1. Actions of the salesperson in the sales presentation that show the product’s features and benefits
  2. The act of determining if a potential customer has the interest, ability, and authority to buy a product
  3. A fact about or characteristic of a product
  4. The phase of the selling process in which the salesperson determines what a customer needs/wants through the use of questioning and listening
  5. Something required or essential that is lacking
  6. The point in the selling process at which the customer makes a favorable buying decision
  7. The phase of the selling process in which the salesperson addresses customer objections and asks the customer to buy
  8. The phase of the selling process that involves making initial contact with customers to create the right selling environment
  9. The phase of the selling process in which the salesperson recommends specific goods or services that meet the customer’s needs
  10. The sales procedure in which the salesperson shows the customer the benefits of the product’s features
  11. A systematic approach to selling that consists of a sequence of selling phases intended to assist salespeople in achieving their goal of making a sale
  12. An advantage customers receive from using a product

18 Clues: The act of finding potential customers • A fact about or characteristic of a product • Something required or essential that is lacking • An advantage customers receive from using a product • The point in the selling process at which the customer makes a favorable buying decision • ...

Topic 2 2018-05-22

Topic 2 crossword puzzle
Across
  1. Market research data collected by the business itself.
  2. The process of dividing a market into groups of customers that have something in common.
  3. Market research data that involve words or opinions.
  4. Market segment based on where someone lives.
  5. Market segment based on what someone earns.
  6. Market research data collected by an organisation outside the business.
  7. ...group. A groups discussion among selected people from the target market of the product.
Down
  1. Market research results that involve data.
  2. How easy it is for customer to purchase.
  3. What the customer pays for a product or service.
  4. Customers will pay a higher price for this.
  5. Market segment based on how old a customer is.
  6. A diagram showing businesses/brands in relation to two variables such as quality or price.
  7. Offering a wide range of products or services.
  8. An area of the market not served by a business.

15 Clues: How easy it is for customer to purchase. • Market research results that involve data. • Customers will pay a higher price for this. • Market segment based on what someone earns. • Market segment based on where someone lives. • Market segment based on how old a customer is. • Offering a wide range of products or services. • ...

Bike Loans 2024-11-08

Bike Loans crossword puzzle
Across
  1. A Policy which helps to prevent Black money to be followed up as per RBI mandate
  2. RBI mandated system which offers integrated and interoperable bill payment services to customers across geographies
  3. A loan offer to Existing customer
  4. Our company's first product
  5. The Most trusted two wheeler life cycle service company in India is our ....
  6. A software that acts as a bridge between an operating system or database and applications
  7. A Term for Financial partnership for a loan
  8. A term is used for EV on lease
Down
  1. A Product offered to customer to cover PPD & TPD
  2. A statement for loan terms and condition as per RBI Mandate
  3. Our digital loan option without visit for customer.
  4. A term used for 100% loan loss booking
  5. A loan or Asset crosses 90 DPD
  6. One can register mandate Online is called..
  7. A document must for taking any type of loans

15 Clues: Our company's first product • A loan or Asset crosses 90 DPD • A term is used for EV on lease • A loan offer to Existing customer • A term used for 100% loan loss booking • One can register mandate Online is called.. • A Term for Financial partnership for a loan • A document must for taking any type of loans • A Product offered to customer to cover PPD & TPD • ...

Client Experience Puzzle 2023-11-26

Client Experience Puzzle crossword puzzle
Across
  1. Portal We manage our complaints here.
  2. The ability to address the problems that need to be solved, risks to be mitigated, and decisions to be made.
  3. A measurement that determines how happy customers are with a company's products, services, and capabilities.
  4. When our _____ win, we win.
  5. An estimate of the average revenue that a customer will generate throughout their lifespan as a customer.
  6. The ability to understand and share the feelings of another.
Down
  1. Is the amount of time taken to complete a process or fulfill a request.
  2. The ability of a company or product to retain its customers over some specified period.
  3. Helps to define what a customer can expect from a service and how it should be delivered by the service provider
  4. One of the most effective metrics for gaining insight into your employees' feelings and opinions.

10 Clues: When our _____ win, we win. • Portal We manage our complaints here. • The ability to understand and share the feelings of another. • Is the amount of time taken to complete a process or fulfill a request. • The ability of a company or product to retain its customers over some specified period. • ...

Halloween 2021 2021-10-20

Halloween 2021 crossword puzzle
Across
  1. D25 Supervisor
  2. D93 Supervisor
  3. 3W-3L
  4. Flying mammals
  5. In-aisle training
  6. D28 Supervisor
  7. D27 Supervisor
  8. D21 Supervisor
  9. Welcoming all customers
  10. D38 Supervisor
  11. D42 Supervisor
  12. D26 Supervisor
  13. D31 Supervisor
Down
  1. D95 backup
  2. We appreciate your business!
  3. ASDS
  4. Safety video
  5. Customer survey
  6. D90 Supervisor
  7. Our arch nemesis
  8. Rewards program
  9. Service Connect
  10. Lifetime warranty
  11. D23 Supervisor
  12. Specialty Supervisor
  13. Understanding our customers project needs
  14. D94 Supervisor

27 Clues: ASDS • 3W-3L • D95 backup • Safety video • D25 Supervisor • D93 Supervisor • Flying mammals • D90 Supervisor • D28 Supervisor • D27 Supervisor • D23 Supervisor • D21 Supervisor • D38 Supervisor • D42 Supervisor • D26 Supervisor • D94 Supervisor • D31 Supervisor • Customer survey • Rewards program • Service Connect • Our arch nemesis • In-aisle training • Lifetime warranty • Specialty Supervisor • ...

Common Fraud Notes 2015-09-06

Common Fraud Notes crossword puzzle
Across
  1. Account
  2. trans
  3. Social Security Number
  4. Chargeback/callback/Credit Bureau
  5. aff
  6. vac
  7. telephoned place of employment
  8. Social Security Number
  9. Ok to speak with
  10. no answer
  11. left message on machine
  12. Do not recognize
Down
  1. Fraud Account Supervision team
  2. Override
  3. mother's maiden name
  4. AUTH
  5. BAL
  6. not in service
  7. Card verification value
  8. fraud identity team
  9. change of address
  10. account takeover
  11. too early to call
  12. telephoned residence
  13. Cust
  14. out of wallet
  15. True name person
  16. home phone

28 Clues: BAL • aff • vac • AUTH • Cust • trans • Account • Override • no answer • home phone • out of wallet • not in service • account takeover • Ok to speak with • True name person • Do not recognize • change of address • too early to call • fraud identity team • mother's maiden name • telephoned residence • Social Security Number • Social Security Number • Card verification value • left message on machine • ...

komputasi cloud 2023-03-30

komputasi cloud crossword puzzle
Across
  1. sebuah organisasi tertentu
  2. keuntungan cloud computing
  3. diakses dari mana saja, kapan saja, dengan alat apapun
  4. untuk umum
  5. berbagai macam data
  6. penyimpanan Saas
  7. memiliki kesamaan kepentingan
  8. data rahasia
  9. Pelayanan berdasarkan pesanan konsumen
  10. customer dapat berbagi sumber daya
  11. disediakan secara terukur
  12. Kelemahan cloud computing
Down
  1. satpam
  2. sumber daya memory dan storage
  3. evolusi Application Service Provider
  4. membagi sumber daya secara efisien
  5. data center
  6. komposisi dari dua atau lebih
  7. Saas Sosial Media
  8. Kecepatan data yang masuk

20 Clues: satpam • untuk umum • data center • data rahasia • penyimpanan Saas • Saas Sosial Media • berbagai macam data • Kecepatan data yang masuk • disediakan secara terukur • Kelemahan cloud computing • sebuah organisasi tertentu • keuntungan cloud computing • komposisi dari dua atau lebih • memiliki kesamaan kepentingan • sumber daya memory dan storage • membagi sumber daya secara efisien • ...

Xfinity Genius Updates 2016-12-28

Xfinity Genius Updates crossword puzzle
Across
  1. / the customers’ ability to learn how to do many Xfinity things ono their own
  2. / This apps launch has been delayed until further notice that lets you view video content
  3. / Customers must now confirm they understand the purchase of services, products, and equipment
  4. / the app that allows you two swap out up to 2 RNG150 on screen
  5. / the customer that is most likely to leave at any time
  6. / Adding preferred email to the account
  7. / The customer most likely to take a promotion with another company if offered
  8. / App that views Comcast alerts
  9. / A way to express your feedback monthly
Down
  1. / Disrupts our customers services and over the air communications
  2. / The customer most likely to recommend Comcast to family and friends
  3. / Customer will now receive a reminder email when this is going to expire
  4. / New 2017 prices begin Dec 18
  5. / As of Dec 31st these customers can no longer use their old .net and must migrate to comcast.net
  6. / Previously non customers could use this to create emails to use our.com. We no longer provide this service

15 Clues: / New 2017 prices begin Dec 18 • / App that views Comcast alerts • / Adding preferred email to the account • / A way to express your feedback monthly • / the customer that is most likely to leave at any time • / the app that allows you two swap out up to 2 RNG150 on screen • / Disrupts our customers services and over the air communications • ...

Section 3.1 Crossword Puzzle 2023-11-02

Section 3.1 Crossword Puzzle crossword puzzle
Across
  1. A large group of undifferentiated customers who might buy a good or service
  2. How a person feels about something
  3. Dividing the market by certain preferences or lifestyle choices
  4. A portion of a market segment that is very narrow and specific
  5. The principles and beliefs that an individual considers important
  6. The remaining take-home pay after costs related to life necessities are paid; money spent on wants
  7. Dividing the market of potential customers by their personal statistics
Down
  1. Segmenting a market based on where customers live
  2. The process of dividing a large market into small to accurately identify a target market
  3. The characteristics of a specific group of people, including their age, gender, income, ethnicity, education level, occupation, marital status, family size, and family life cycle
  4. Data about the preferences or lifestyle choices of a group of people
  5. How frequently a customer uses a good or service and is often classified as light, moderate, or heavy
  6. A detailed description of the typical consumer in a market segment, including geographic, demographic, psychographic, and behavioral characteristics
  7. The take-home pay a person has available to spend, usually for necessities of life including food, clothing, shelter, and transportation
  8. Divides a market based on how a customer interacts with a good or service
  9. Describes a customer's buying relationship with the product
  10. A group of people who were born and lived during the same time period

17 Clues: How a person feels about something • Segmenting a market based on where customers live • Describes a customer's buying relationship with the product • A portion of a market segment that is very narrow and specific • Dividing the market by certain preferences or lifestyle choices • The principles and beliefs that an individual considers important • ...

VBU Team Building Warm-Up 2022-05-13

VBU Team Building Warm-Up crossword puzzle
Across
  1. VBU Mobile customer support desk
  2. Platform where customer can register to be contacted about VBU SME-SOHO solutions vodacom ..
  3. Best effort Fixed Internet solution
Down
  1. User requirement specification
  2. Keep track on fixed link deployment
  3. what plan gives the customer freedom to select any device they want
  4. VBU Fixed service customer support desk

7 Clues: User requirement specification • VBU Mobile customer support desk • Keep track on fixed link deployment • Best effort Fixed Internet solution • VBU Fixed service customer support desk • what plan gives the customer freedom to select any device they want • Platform where customer can register to be contacted about VBU SME-SOHO solutions vodacom ..

Spectrum Mobile 2023-06-30

Spectrum Mobile crossword puzzle
Across
  1. / ______allows customers to bring their devices and phone number to use on Spectrum Mobile's service and save even more money
  2. / Each line includes 30 GB of data per month.
  3. / This plan includes 20 GB of data per month.
  4. / Customer can find how much they'll save by using the Mobile Savings ______
  5. / Customers can get the Best Deal in Mobile by saving up to _____% on their Mobile service bill.
  6. / ______ protects the customer's device, helps them solve technical issues, and optimizes device performance.
Down
  1. /_____ is the best option for customers who do little streaming or gaming, or are often connected to WiFi .
  2. / Spectrum Internet customers with approved credit can order up to _______ of Spectrum Mobile services.
  3. / customer can Manage their mobile plans and switch at any time using ____
  4. / Customers must purchase Spectrum _______ to set up new service

10 Clues: / Each line includes 30 GB of data per month. • / This plan includes 20 GB of data per month. • / Customers must purchase Spectrum _______ to set up new service • / customer can Manage their mobile plans and switch at any time using ____ • / Customer can find how much they'll save by using the Mobile Savings ______ • ...

Cluster 3 2021-09-22

Cluster 3 crossword puzzle
Across
  1. This type of meter is only applicable in NSW
  2. The retailer who is responsible for Electricity
  3. What you need to check in QLD when moving a customer into a property
  4. for connecting the Electricity and Gas?
  5. I need to check this on each call for applicable fees and timeframes
  6. the way we skill enquiries moving forward
  7. The retailer who is responsible for Gas
Down
  1. This occurs when electricity supply is actually connected to a different meter
  2. We need to display empathy with this call type in particular
  3. This call type requires a third party to speak on behalf of a customer
  4. What we follow in regards to complaint handling
  5. POA stands for?
  6. Generally the number of days required for a Gas connection
  7. Customer who are deaf use this service to contact us?
  8. The Energy Insights report is only for this fuel?

15 Clues: POA stands for? • for connecting the Electricity and Gas? • The retailer who is responsible for Gas • the way we skill enquiries moving forward • This type of meter is only applicable in NSW • What we follow in regards to complaint handling • The retailer who is responsible for Electricity • The Energy Insights report is only for this fuel? • ...

Puzzle 1 2023-11-14

Puzzle 1 crossword puzzle
Across
  1. Abbreviate Standard operating procedure? (3 Letter, Vertical)
  2. Abbreviate Value steam mapping (3 letter, Horizantal)
  3. Formula for correct / total fields is called ______% ? (8 Letter, Vertical)
  4. The philosophy of achieving quality by involving every employee in the process (22 Letters, Vertical)
  5. process or service that did not meet the pre- set standards (9 Letter, Vertical).
  6. ISO standard for ISMS - Information security management (10 Letter, Vertical).
  7. Abbreviation for Correttive action and preventive action (4 letter, Horizontal).
Down
  1. Number of QA tools (5 letter, Upward).
  2. A tool for tracking and visualizing the sequence of activities in a process (9 letters, Upward).
  3. Abbreviate Failure mode effective analysis (4 Letter, Vertical)
  4. Abbreviate Measurement Systems Analysis (3 Letter, Horizontal)
  5. Abbreviate Voice of customer (3 Letter, Upward).
  6. A popular quality management standard that focuses on customer satisfaction. (7 letters, Horizontal)
  7. Formula for incorrect / total fields is called ______% ? (5 Letter, Upward)
  8. Abbreviation for supplier, input, processes, outputs and customer (4 letter, Vertical).

15 Clues: Number of QA tools (5 letter, Upward). • Abbreviate Voice of customer (3 Letter, Upward). • Abbreviate Value steam mapping (3 letter, Horizantal) • Abbreviate Standard operating procedure? (3 Letter, Vertical) • Abbreviate Measurement Systems Analysis (3 Letter, Horizontal) • Abbreviate Failure mode effective analysis (4 Letter, Vertical) • ...

Marketing Chapter 7 test 2021-11-22

Marketing Chapter 7 test crossword puzzle
Across
  1. business emphasizes factors of its Marketing Mix other than price; deemPhasizes price by developing a unique offering that meets an important customer need.
  2. is the total revenue that can be obtained from market Segment.
  3. the images consumers have of competing goods and services in the marketplace.
  4. exhibitions where companies associated with an industries gather to showcase their products.
  5. diviteh consumers into groups depending on Specific values of beggerits they ex feat of require from the use of a product or service.
  6. competition in a market with businesses that offer the same type of product or service.
  7. outlines how a company will present its Product or Service to the consumer and how it will compete in the Marketplace with other businesses offering Similar products and services.
  8. rivalry among businesses on the basis of price and value.
Down
  1. the descriptive of characteristics of a market such as age, gender, race, Income, and educational levels.
  2. the portion of the total market Potential that each company experts in relation to its competitors.
  3. is the process of dividing a large group of consumers into a subgroup based on specific characteristics and common needs.
  4. the Process of gaining competitive market information.
  5. Occurs when a business competes with other companies offering Products that are not in the same product category but Satisfy similar customer
  6. dividing Consumers into markets based on where they live.
  7. new markets as well as ways toimprove a company's offeringsin current markets; Identified markets, with excellent potential based on careful
  8. directs a company's marketing mix at a large and heterogeneous group of consumers.
  9. people's interests and Values.product Usage Low frequently consumers use products and the quantity of products used.
  10. is the unique image of a product or service in a consumer mine relative to similar competitive offerings.

18 Clues: the Process of gaining competitive market information. • dividing Consumers into markets based on where they live. • rivalry among businesses on the basis of price and value. • is the total revenue that can be obtained from market Segment. • the images consumers have of competing goods and services in the marketplace. • ...

Chapter 1 Review 2025-08-27

Chapter 1 Review crossword puzzle
Across
  1. are the goods and services a business produces to satisfy customers’ wants or needs.
  2. an action performed for another (like customer service or a helpful act)
  3. a fundamental concept in marketing that involves carefully combining various elements to achieve a desired outcome with a product or service.
  4. providing products in exchange for money
  5. Providing loacvdns to providers or customers and selling stock
  6. functions serve to ensure a business is meeting the demand of its customers and able to compete with other companies
  7. concept is a method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors.
Down
  1. the specific group of consumers a company aims to reach with its products or services. It
  2. is a tangible item that is produced and sold to consumers,
  3. is a social science that examines how individuals, businesses, governments,
  4. is a formulated thought or opinion. It is important to differentiate goods, services,
  5. the core activities that drive a company's efforts to identify, reach, and satisfy its target audience.
  6. represents a company's sales or revenue as a percentage of the total sales or revenue

13 Clues: providing products in exchange for money • is a tangible item that is produced and sold to consumers, • Providing loacvdns to providers or customers and selling stock • an action performed for another (like customer service or a helpful act) • is a social science that examines how individuals, businesses, governments, • ...

Platops CMSP 2021-05-18

Platops CMSP crossword puzzle
Across
  1. disk keeping all copies of backup
  2. Ticketing tool in CMSP
  3. Database used for coral apps data
  4. Servers stored splunk data
  5. Service handles all API calls on Relay
Down
  1. Server handles correlation logs for customer ticket data
  2. servers that manage devices in EM7
  3. Process handles syslogs traffic
  4. Table handles syslog messages on MC
  5. Service handles events on Central DB
  6. Process handles backup on relay
  7. Utility handles orchestration for CMSP

12 Clues: Ticketing tool in CMSP • Servers stored splunk data • Process handles syslogs traffic • Process handles backup on relay • disk keeping all copies of backup • Database used for coral apps data • servers that manage devices in EM7 • Table handles syslog messages on MC • Service handles events on Central DB • Utility handles orchestration for CMSP • ...

Chapter 3 Review 2021-01-26

Chapter 3 Review crossword puzzle
Across
  1. a computer system that helps retailers ring up customers and their purchases, this can be a register or something as simple as an iphone/tablet
  2. keep it ______________ don't break your customers' right to privacy during transactions
  3. a type of purchase that requires a signature on the receipt or a digital signature
  4. this type of selling uses the features and explains them in a way to the customer that shows their usefulness for their situation
  5. always offer ________ but let them decide
  6. always do this if possible with the product, it gives the customer first hand experience with the product and shows off what it can do
  7. be consistent and ________________
  8. __________ ask the question why are you buying this or how much do you want to spend
  9. this is a type of selling that recommends products that are of a higher value than the product they were originally considering
  10. a type of purchase that requires a PIN number to verify the purchasers identity
  11. A guarantee that if anything goes wrong they’ll fix it in a certain amount of time/use
Down
  1. always offer a ______________
  2. customers want you to _______ their problem
  3. this is a type of program that tracks your purchases and your preferences for a certain store
  4. try to __________ the customer by offer service above and beyond
  5. beware of short _______ artists who may try to confuse you into giving them back too much cash
  6. this type of selling just lists out facts about the product
  7. the item’s worth to the customer compared to other alternatives
  8. this is a type of selling that recommends products that complement the customer's purchase
  9. this type of customer expects an overall experience that satisfies their wants and needs, and makes them feel appreciated
  10. ____________ value with every customer by doing your best
  11. under the customers' ______________
  12. when you purchase items with a downpayment, and the store sets the merchandise aside for you until you pay it off
  13. make it quick and ___________ for the customer to get what they want and check out

24 Clues: always offer a ______________ • be consistent and ________________ • under the customers' ______________ • always offer ________ but let them decide • customers want you to _______ their problem • ____________ value with every customer by doing your best • this type of selling just lists out facts about the product • ...

Menards 2025-03-06

Menards crossword puzzle
Across
  1. this company provides coverage on appliances, furniture, and general merchandise in case of damage, defects, or other factors
  2. the support department responsible for taking the money
  3. you can save this by shopping at Menards!
  4. most Menards team members can be found wearing this color
  5. the name given to the stuffed animal driver of the floor scrubber
  6. the department responsible for seasonal merchandise such as Christmas or Halloween
  7. an add-on sale for a customer purchasing paint and a vanity to remodel their bathroom
  8. the part of the store where appliances, furniture, out of season merchandise, and overstock is kept
  9. Menards' cabinet brand, offering easy swap outs of cabinet doors, drawers, or shelves
  10. _______ Manufacturing is Menards own manufacturing plant, offering trusses, doors, and more
  11. an add-on sale for a customer purchasing lumber to build a chicken coop
Down
  1. fire safety products, cable ties, light bulbs and are found in this department
  2. the total number of Sales departments in the store
  3. a Wallcoverings team member may offer this as an add-on for a customer purchasing paint
  4. you can refer customer to the ______ center for an easy add-on sale if the customer doesn't want to buy a tool for a one-time project
  5. shopping at Menards can earn you an 11% _______ to use on future purchases
  6. the part of the store where the majority of in-stock lumber, insulation, siding, and drywall is kept
  7. you might recommend a customer purchases this when they are buying toys and a collar for a new puppy or kitten
  8. Menards is dedicated to Service & ________
  9. the location of the Menards general office
  10. an add-on sale for a customer purchasing a large post-frame package, including trusses
  11. the department that handles trucks of arriving product, sorting freight, and filling backhauls
  12. many customers are surprised to find out Menards has a ______ section where they can find essentials like bread and milk
  13. many Masterforce products have a _______ warranty so customers can bring it back anytime if it breaks or is damaged

24 Clues: you can save this by shopping at Menards! • Menards is dedicated to Service & ________ • the location of the Menards general office • the total number of Sales departments in the store • the support department responsible for taking the money • most Menards team members can be found wearing this color • ...

Marketing Vocabulary 2023-02-08

Marketing Vocabulary crossword puzzle
Across
  1. purchase buy a product or a service
  2. this is what allows the customer to find a company
  3. way of carrying out the different parameters of one's life, in terms of leisure, finances or work
  4. a general direction in which something is developing or changing
  5. product or service at a low price
  6. a company that will provide moral and financial support
  7. expensive lavish character of a service
  8. commercial advertising that makes it possible to reach all categories of customers all over the globe
  9. product or service that differs in terms of its characteristics or the use for which it is intended from the previous one
Down
  1. the image that the company sends back to their customers
  2. the concurrent of the company
  3. This is what makes a company stand out from competitors
  4. possibility benefiting from a service or a product
  5. growth an increase in the number of people who buy a particular product or service, or the number of products

14 Clues: the concurrent of the company • product or service at a low price • purchase buy a product or a service • expensive lavish character of a service • this is what allows the customer to find a company • possibility benefiting from a service or a product • a company that will provide moral and financial support • the image that the company sends back to their customers • ...

Cluster 3 2021-09-22

Cluster 3 crossword puzzle
Across
  1. for connecting the Electricity and Gas?
  2. I need to check this on each call for applicable fees and timeframes
  3. Customer who are deaf use this service to contact us?
  4. Generally the number of days required for a Gas connection
  5. This call type requires a third party to speak on behalf of a customer
  6. The retailer who is responsible for Electricity
  7. The retailer who is responsible for Gas
  8. What we follow in regards to complaint handling
Down
  1. This occurs when electricity supply is actually connected to a different meter
  2. the way we skill enquiries moving forward
  3. The Energy Insights report is inly for this fuel?
  4. POA stands for?
  5. What you need to check in QLD when moving a customer into a property
  6. We need to display empathy with this call type in particular
  7. This type of meter is only applicable in NSW

15 Clues: POA stands for? • for connecting the Electricity and Gas? • The retailer who is responsible for Gas • the way we skill enquiries moving forward • This type of meter is only applicable in NSW • The retailer who is responsible for Electricity • What we follow in regards to complaint handling • The Energy Insights report is inly for this fuel? • ...

Compliance 2019-11-11

Compliance crossword puzzle
Across
  1. Acronym for "Our Values"
  2. Entering the building behind someone without swiping your badge
  3. A way to report compliance violations and concerns
  4. Supporting creativity and new ideas
  5. A place to dispose of sensitive documents
  6. 8 or 15 byte safeguard for PHI
  7. A quiz that tests your knowledge in compliance
  8. Ensuring that customers receive exceptional service
Down
  1. Exceeding customer expectations
  2. Completing tasks in an honest manner
  3. Compliance Officer
  4. Our aquatic compliance mascot
  5. Information that must be secured at all times
  6. Sending fraudulent emails to gain access to sensitive information

14 Clues: Compliance Officer • Acronym for "Our Values" • Our aquatic compliance mascot • 8 or 15 byte safeguard for PHI • Exceeding customer expectations • Supporting creativity and new ideas • Completing tasks in an honest manner • A place to dispose of sensitive documents • Information that must be secured at all times • A quiz that tests your knowledge in compliance • ...

Marketing Vocabulary 2013-01-14

Marketing Vocabulary crossword puzzle
Across
  1. words average customers would understand.
  2. is used when a person needs little information about a product.
  3. something in a different way.
  4. concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.
  5. used when there has been little or no previous experience with an item.
  6. the basic, physical, or extended attributes of the product or purchase.
  7. when the sales person asks the customer if he or she needs assistance.
Down
  1. a conscious, logical reason for a purchase.
  2. is used when a person buys goods and services that he or she has purchased before but not regularly.
  3. selling may take place in a manufacturers or wholesalers showroom or a customers place.
  4. Any form of direct contact between a salesperson and a customer.
  5. The process of selling over the phone.
  6. dollar or unit sales goals set for the sales staff to achieve in a specified period of time.
  7. the advantages or personal satisfaction a customer will get from a good or service.
  8. reasons for not buying or seeing the salesperson.

15 Clues: something in a different way. • The process of selling over the phone. • words average customers would understand. • a conscious, logical reason for a purchase. • reasons for not buying or seeing the salesperson. • is used when a person needs little information about a product. • Any form of direct contact between a salesperson and a customer. • ...

Products & Insights - Year in Review 2025 2025-12-11

Products & Insights - Year in Review 2025 crossword puzzle
Across
  1. Collaborative workshop from the C1 Forum where 20 people worked together to improve customer support
  2. Result of surpassing CES targets in VOC performance
  3. This person tore his ACL at the start of the year
  4. Solution that helped fix reporting issues for NaturalPower Streetlights and shaped future product development
  5. Customer group identified for tailored, supportive service in a newly created blueprint
  6. The drumming activity from the Customer Marketing Forum
  7. The person who said to Emma 'You're a very intelligent women, it's not hard to be a good cook' (extra clue - He's likely to have an opinion and loves plants)
  8. Quick adjustment made by the team to address CES score changes caused by system updates
Down
  1. Structured approach guiding product strategy and execution
  2. Newly launched tool capturing real-time customer feedback online
  3. Strategic plan outlining our product’s purpose and future direction
  4. Katie’s signature sweet treat from the oven
  5. The foundations of collaboration
  6. Strategy fostering trust and inclusion with First Nations communities
  7. Critical setup detail that caused issues during Digital Intercept launch when not checked properly

15 Clues: The foundations of collaboration • Katie’s signature sweet treat from the oven • This person tore his ACL at the start of the year • Result of surpassing CES targets in VOC performance • The drumming activity from the Customer Marketing Forum • Structured approach guiding product strategy and execution • ...

Business Terminology 2023-06-20

Business Terminology crossword puzzle
Across
  1. Plan The plan and strategy for successful business operation
  2. Utilizing funds to gain profit
  3. A name, term, design, or any other feature that distinguishes a product or service
  4. A place where goods or services are bought and sold
  5. A person who purchases goods or services
  6. A person who starts a new business venture
  7. Developing new products, ideas, discoveries, etc.
Down
  1. A good or service offered for sale
  2. The money made in business
  3. Developing and launching new ideas or products in the market
  4. Commerce or trade
  5. Assistance, support, or activity provided to customers
  6. Strategies to sell goods or services
  7. Expanding business through interactions with other people
  8. The activities of selling goods or services

15 Clues: Commerce or trade • The money made in business • Utilizing funds to gain profit • A good or service offered for sale • Strategies to sell goods or services • A person who purchases goods or services • A person who starts a new business venture • The activities of selling goods or services • Developing new products, ideas, discoveries, etc. • ...

Digital Marketing 2014-03-20

Digital Marketing crossword puzzle
Across
  1. campaing can be targeted by this meth
  2. opposite of push communication
  3. a series of advertisement messages
  4. second phase of expected customer behavior
  5. one of the 4P's
  6. scheduling
Down
  1. amount for the campaign
  2. a service business dedicated to creating, planning and handling advertising for its clients
  3. buy again
  4. type of communication which uses mass media
  5. identifying a market for a brand, product or service
  6. a document including desires and requirements

12 Clues: buy again • scheduling • one of the 4P's • amount for the campaign • opposite of push communication • a series of advertisement messages • campaing can be targeted by this meth • second phase of expected customer behavior • type of communication which uses mass media • a document including desires and requirements • identifying a market for a brand, product or service • ...

Hospitality and Customer Service 2024-07-16

Hospitality and Customer Service crossword puzzle
Across
  1. Individualized attention; catering to personal needs.
  2. Willingness to assist customers and provide prompt service.
  3. Frequency at which quality service is offered.
Down
  1. the level of quality followed to provide customer service.
  2. Inspire trust and confidence.
  3. Appearance of the facility, employees and equipment.
  4. Provide dependable and accurate service as promised.
  5. Employee's performance during interactions with clients.

8 Clues: Inspire trust and confidence. • Frequency at which quality service is offered. • Appearance of the facility, employees and equipment. • Provide dependable and accurate service as promised. • Individualized attention; catering to personal needs. • Employee's performance during interactions with clients. • the level of quality followed to provide customer service. • ...

Claims/Supply Chain and Hub Services 2024-07-31

Claims/Supply Chain and Hub Services crossword puzzle
Across
  1. - Fewer than 2000 open claims
  2. - ? journey
  3. - Next new RepairHub site to open
  4. - Next big rock for Claims
  5. - Ambition
  6. - Rhymes with Smartly
  7. - Knuckles Pilot
Down
  1. - More than insurance, Claims the IAG way
  2. - 2 sessions, 2 months
  3. -#1 callout for First Rescue
  4. - Turning 5 in November
  5. - You Said. We're doing.
  6. - Newest Hub Service
  7. - 90/50/50
  8. - Eyewear company
  9. - 2:9:2

16 Clues: - 2:9:2 • - 90/50/50 • - Ambition • - ? journey • - Knuckles Pilot • - Eyewear company • - Newest Hub Service • - Rhymes with Smartly • - 2 sessions, 2 months • - Turning 5 in November • - You Said. We're doing. • - Next big rock for Claims • -#1 callout for First Rescue • - Fewer than 2000 open claims • - Next new RepairHub site to open • - More than insurance, Claims the IAG way

PDS 2022 2022-12-09

PDS 2022 crossword puzzle
Across
  1. Constructs a Building
  2. Describes Site's Stormwater Activities
  3. A Set of Rules
  4. Allows You to Build
  5. Designs Buildings
  6. Adjusts Property Lines
Down
  1. Checking Your Work
  2. Identifies Potential Sources of Pollution
  3. Customer
  4. Critical Area Ordinance
  5. Permitting Software

11 Clues: Customer • A Set of Rules • Designs Buildings • Checking Your Work • Allows You to Build • Permitting Software • Constructs a Building • Adjusts Property Lines • Critical Area Ordinance • Describes Site's Stormwater Activities • Identifies Potential Sources of Pollution

VIP Game 2022-08-29

VIP Game crossword puzzle
Across
  1. Snoop's Red Wine
  2. a forbidden phrase (three words)
  3. scan to access menu
Down
  1. one of the skills for customer service
  2. breakfast item made with egg
  3. one of the steps to knowing your customer
  4. one of the fundamental needs of a customer

7 Clues: Snoop's Red Wine • scan to access menu • breakfast item made with egg • a forbidden phrase (three words) • one of the skills for customer service • one of the steps to knowing your customer • one of the fundamental needs of a customer

Open Challenges in Cloud 2025-04-06

Open Challenges in Cloud crossword puzzle
Across
  1. type of malware that provides complete administrator level access
  2. disguises as legitimate software
  3. The ability to increase and decrease resources according to demand
  4. to convert to ciphertext
  5. A type of attack where attacker floods a server with internet traffic
  6. A type of migration of VM without service interruption
  7. Can increase if multiple service providers are used
Down
  1. Amazon's content delivery network
  2. One customer’s bad behavior can affect the _______ of the entire cloud
  3. ____ computing offers various computing resources on an on-demand basis like gas and electricity
  4. vendor ____ when customers are forced to continue a service because cost of switching is high
  5. A standard format for packaging and distributing virtual appliances
  6. contract between service provider and customer

13 Clues: to convert to ciphertext • disguises as legitimate software • Amazon's content delivery network • contract between service provider and customer • Can increase if multiple service providers are used • A type of migration of VM without service interruption • type of malware that provides complete administrator level access • ...

RIO 2019-07-19

RIO crossword puzzle
Across
  1. Avoid using ______ statements in the same SQL for update/delete
  2. Which one is globally accepted as the blueprint for IT to deliver Business Values
  3. ITIL is owned and managed by
  4. Who offers service to the customer
  5. Any operationsl activities should be met within defined
  6. How many stages or process are there in the ITIL service life cycle
  7. RiO _____ to be taken by all support associates on a regular basis
Down
  1. Do Not Ignore any ALERT/_____
  2. is the process of creating systems of prevention and recovery to deal with potential threats to a company
  3. Business impact of Error is very high.. Tolerance of Error is______
  4. Change Implementation should not be done without proper______
  5. Set of organizational capabilities to provide value to the customer in the form of services is known as

12 Clues: ITIL is owned and managed by • Do Not Ignore any ALERT/_____ • Who offers service to the customer • Any operationsl activities should be met within defined • Change Implementation should not be done without proper______ • Avoid using ______ statements in the same SQL for update/delete • RiO _____ to be taken by all support associates on a regular basis • ...

Marketing I 2025-02-07

Marketing I crossword puzzle
Across
  1. advertise
  2. in the United States
  3. the end toward a direction
  4. how much
  5. human
Down
  1. act or process of selling or purchasing
  2. worldwide
  3. in Durham
  4. item or service
  5. location

10 Clues: human • how much • location • worldwide • in Durham • advertise • item or service • in the United States • the end toward a direction • act or process of selling or purchasing

Txtag 2024-04-09

Txtag crossword puzzle
Across
  1. North Texas Toll Authority
  2. LP Showing, No Tag Video
  3. Radio Signal
  4. Most cases customers will pay through their--agreement
  5. Habitual Violator
  6. 35.00
Down
  1. HarrisonCounty Toll Authority,
  2. Transferred, Surrendered, Cancelled
  3. Remove before iniating refund
  4. New Owner Unknown
  5. Escalation Transfer ,
  6. Apologize for any issue notated by customer , Empathy
  7. Service Request
  8. 1.15
  9. Discount Must be registered in Texas
  10. Central Texas Regional Mobility Authority

16 Clues: 1.15 • 35.00 • Radio Signal • Service Request • New Owner Unknown • Habitual Violator • Escalation Transfer , • LP Showing, No Tag Video • North Texas Toll Authority • Remove before iniating refund • HarrisonCounty Toll Authority, • Transferred, Surrendered, Cancelled • Central Texas Regional Mobility Authority • Discount Must be registered in Texas • ...

U4 Eat Well 2025-03-26

U4 Eat Well crossword puzzle
Across
  1. It has different tastes.
  2. woman
  3. a kind of green vegetable
  4. a kind of fruit
  5. people who enjoy service(服务)
  6. man
  7. food with fillings(馅)
  8. When you cut it, you will cry.
Down
  1. You choose something ,you make it.
  2. meat from cow
  3. sweet
  4. a kind of fruit
  5. three... a day
  6. Green fruit
  7. meat from pig
  8. meat from sheep
  9. mix(混合)

17 Clues: man • sweet • woman • mix(混合) • Green fruit • meat from cow • meat from pig • three... a day • a kind of fruit • a kind of fruit • meat from sheep • food with fillings(馅) • It has different tastes. • a kind of green vegetable • people who enjoy service(服务) • When you cut it, you will cry. • You choose something ,you make it.

Customer Service Week 2017 2017-09-26

Customer Service Week 2017 crossword puzzle
Across
  1. Used to make sure a Consultant is paid at the correct rank
  2. People enrolled under a Consultant
  3. "_________ Rocks" is the theme for the Convention
  4. triggered when they earn 3,000TBV
  5. Another way to earn commissions
  6. One Time Customer
Down
  1. Used to make sure a Consultant is paid at the correct rank
  2. Commissions paid weekly
  3. Someone who shares or sells the product
  4. Monthly Commissions

10 Clues: One Time Customer • Monthly Commissions • Commissions paid weekly • Another way to earn commissions • triggered when they earn 3,000TBV • People enrolled under a Consultant • Someone who shares or sells the product • "_________ Rocks" is the theme for the Convention • Used to make sure a Consultant is paid at the correct rank • ...

Marketing 2016-08-29

Marketing crossword puzzle
Across
  1. involves having a product where consumers buy it
  2. involves changing raw materials into usable goods
  3. obtaining, developing, and improving a product
  4. the group that is identified for a specific program
  5. targeting two different types of people
  6. information management getting info about customers and analyzing it
  7. strength, weakness, opportunities, and threats
  8. planning understanding concepts to develop strategies to select an audience
  9. communication with the consumer market all people who share similar needs and wants
  10. effort to inform people about a product or service
Down
  1. process of deciding how to get goods into customers' hands
  2. lists info like age, gender, income level, etc
  3. includes all businesses that buy products for their operations
  4. the exchange of a product for money
  5. idea that a business should strive to satisfy customers
  6. the functions of marketing add value to a product
  7. combines customer info with customer service and marketing communications impact affects the economy and standard of living economic benefits of marketing the good things of marketing
  8. consists of consumers who purchase goods for personal use
  9. its percentage of the total sales volume
  10. intangible items that satisfy your needs and wants
  11. four basic strategies including the four Ps
  12. management obtaining, developing, and improving a breaking down the market into smaller groups
  13. provides customers with goods and services
  14. having a product available at a certain time
  15. tangible items that satisfy your needs and wants
  16. based on costs and what competitors charge for the same product

26 Clues: the exchange of a product for money • targeting two different types of people • its percentage of the total sales volume • provides customers with goods and services • four basic strategies including the four Ps • having a product available at a certain time • lists info like age, gender, income level, etc • obtaining, developing, and improving a product • ...

CSM Fundamentals and BDMs 2024-04-25

CSM Fundamentals and BDMs crossword puzzle
Across
  1. This OS Support Agreement does not include CSM support.
  2. Applecare+ for Schools for iPad include two, three, or ___ years of coverage.
  3. AppleCare+ for ___ is the hardware coverage of choice for education customers.
  4. AppleCare OS Support is commonly referred to as ____. (abbr)
  5. In 2016, the role changed from Technical Account Manager to ____ Account Manager(AAM).
  6. AppleCare's Enterprise Products consist of AppleCare for Enterprise and AppleCare OS ______.
  7. Applecare+ for Schools for Mac include ____ or four years of coverage.
  8. Target ACOS customers include any enterprise organization with expanding Apple _______.
  9. The minimum number of purchased covered devices is 200 for this hardware coverage option.
  10. No service fees are applied when AppleCare+ for Schools is purchased with select current generation iPad ____ cases.
  11. Customers who purchase an ____ agreement are assigned a dedicated CSM.
  12. Priority level options in the enterprise portal are high, ____, and low.
  13. Enterprise customers purchase ACE through the ____.
Down
  1. Customer ___ Managers are commonly referred to as CSMs.
  2. CSMs ____ the customer's post-sales experience.
  3. The first step of the agreement lifecycle is to ____ and educate the customer.
  4. CSMs are responsible for post- ___ account management services
  5. Customers accrue 2% Mac and 5% iOS ___ pool credits with ACE.
  6. BDMs are responsible for AppleCare ___-sales engagement.
  7. Business ___ Managers drive AppleCare sales.
  8. Enterprise, _____, and government accounts that have purchased Applecare's enterprise-level support products are managed by CSMs.
  9. In 2005, the ____ Account Manager (TAM) role at Apple was born.
  10. Service pool credits do not ____.
  11. Preferred accounts are managed by ____ CSM services.
  12. AppleCare for enterprise is commonly known as ___. (abbr)

25 Clues: Service pool credits do not ____. • Business ___ Managers drive AppleCare sales. • CSMs ____ the customer's post-sales experience. • Enterprise customers purchase ACE through the ____. • Preferred accounts are managed by ____ CSM services. • This OS Support Agreement does not include CSM support. • Customer ___ Managers are commonly referred to as CSMs. • ...

The Joint Venture Crossword 2013-06-14

The Joint Venture Crossword crossword puzzle
Across
  1. Being there to help
  2. Removing someone's doubt or fears
  3. The dedicated team in store to help companies find the perfect solution
  4. A priority service that gets you set up, gets you trained and keeps you running
  5. Time during which your Mac is out of action
  6. Present a solution to a customer
Down
  1. An opportunity to meet the business team and work through your business ideas
  2. The movement of customer's data onto their new device
  3. Precedence of services treated as VIPs
  4. Ask the customer to obtain their consent
  5. 1 Mac, 1 iPhone, 1 iPod, 1 iPad & 2 Apple TVs!!!
  6. The output of a business in relation to the materials, labour, etc that it employs
  7. The ratio of the quantity and quality of units
  8. Teaching people to make the most of their products
  9. Ask questions to discover more about the customer

15 Clues: Being there to help • Present a solution to a customer • Removing someone's doubt or fears • Precedence of services treated as VIPs • Ask the customer to obtain their consent • Time during which your Mac is out of action • The ratio of the quantity and quality of units • 1 Mac, 1 iPhone, 1 iPod, 1 iPad & 2 Apple TVs!!! • Ask questions to discover more about the customer • ...

University Fun Friday Crossword 2024-01-26

University Fun Friday Crossword crossword puzzle
Across
  1. customer signature on the back of a check.
  2. $10.00 monthly service charge or $2500.00 minimum balance requirement.
  3. account that can have service charged waived by meeting certain requirements.
Down
  1. suggest and engage is the 4th step in the______________.
  2. what is people helping people find financial solutions for life
  3. identity theft monitoring and resolution service.
  4. mobile banking app.
  5. must be filed for cash transactions over $10,000.
  6. $6.00 monthly service charge.

9 Clues: mobile banking app. • $6.00 monthly service charge. • customer signature on the back of a check. • identity theft monitoring and resolution service. • must be filed for cash transactions over $10,000. • suggest and engage is the 4th step in the______________. • what is people helping people find financial solutions for life • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. our back office counterparts
  2. successful MIM result
  3. takes ownership
  4. Former Nortel leader
  5. the bane of a CEM
  6. necessary for a great relationship
  7. 15 minute call
  8. makes the dream work
  9. what great leadership should be
  10. something to strive for
  11. together
  12. like most of us post Covid
  13. so what do you think?
  14. Service Desk Commander
  15. MS motto (2 words)
  16. Cisco king
  17. major SLA component
  18. Apps expert
Down
  1. a well oiled machine
  2. last word in Telecom
  3. empathy
  4. KnowBeFour
  5. top of the Legacy Carousel gang
  6. dialog. chat. Text.
  7. ugly Covid test result
  8. in a world where you can be anything,be knowledge-base super helpful information (2words)
  9. our fearless leader
  10. joined in
  11. teamwork
  12. valuable quality
  13. service only one
  14. effective and efficient
  15. the service we provide
  16. first lady of managed services
  17. NWN and Carousel
  18. could be personal or financial
  19. the Exeter NOC

37 Clues: empathy • teamwork • together • joined in • KnowBeFour • Cisco king • Apps expert • 15 minute call • the Exeter NOC • takes ownership • valuable quality • service only one • NWN and Carousel • the bane of a CEM • MS motto (2 words) • dialog. chat. Text. • our fearless leader • major SLA component • a well oiled machine • last word in Telecom • Former Nortel leader • makes the dream work • successful MIM result • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. a well oiled machine
  2. dialog. chat. Text.
  3. makes the dream work
  4. so what do you think?
  5. major SLA component
  6. Apps expert
  7. takes ownership
  8. in a world where you can be anything,be knowledge-base super helpful information (2words)
  9. top of the Legacy Carousel gang
  10. Service Desk Commander
  11. teamwork
  12. ugly Covid test result
  13. our back office counterparts
  14. Cisco king
  15. last word in Telecom
  16. service only one
  17. the service we provide
Down
  1. like most of us post Covid
  2. NWN and Carousel
  3. together
  4. what great leadership should be
  5. something to strive for
  6. MS motto (2 words)
  7. valuable quality
  8. our fearless leader
  9. 15 minute call
  10. empathy
  11. effective and efficient
  12. the Exeter NOC
  13. first lady of managed services
  14. KnowBe4
  15. successful MIM result
  16. Former Nortel leader
  17. joined in
  18. the bane of a CEM
  19. Queen of the NOC
  20. necessary for a great relationship

37 Clues: empathy • KnowBe4 • together • teamwork • joined in • Cisco king • Apps expert • 15 minute call • the Exeter NOC • takes ownership • NWN and Carousel • valuable quality • service only one • Queen of the NOC • the bane of a CEM • MS motto (2 words) • dialog. chat. Text. • major SLA component • our fearless leader • a well oiled machine • makes the dream work • Former Nortel leader • last word in Telecom • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. super helpful information (2words)
  2. Queen of the NOC
  3. necessary for a great relationship
  4. last word in Telecom
  5. the bane of a CEM
  6. KnowBe4
  7. something to strive for
  8. Apps expert
  9. effective and efficient
  10. teamwork
  11. makes the dream work
  12. Former Nortel leader
  13. our back office counterparts
  14. so what do you think?
  15. Service Desk Commander
  16. valuable quality
  17. a well oiled machine
  18. in a world where you can be anything,be ..
  19. great leadership
  20. like most of us post Covid
Down
  1. takes ownership
  2. the service we provide (2 words)
  3. successful MIM result (2 words)
  4. dialog. chat. Text.
  5. MS motto (2 words)
  6. joined in
  7. our fearless leader
  8. the Exeter NOC
  9. together
  10. first lady of managed services
  11. top of the Legacy Carousel gang
  12. Cisco king
  13. service only one
  14. major SLA component
  15. 15 minute call
  16. ugly Covid test result
  17. NWN and Carousel

37 Clues: KnowBe4 • teamwork • together • joined in • Cisco king • Apps expert • the Exeter NOC • 15 minute call • takes ownership • Queen of the NOC • service only one • valuable quality • NWN and Carousel • great leadership • the bane of a CEM • MS motto (2 words) • dialog. chat. Text. • our fearless leader • major SLA component • last word in Telecom • makes the dream work • Former Nortel leader • a well oiled machine • ...

Xfinity Genius Email Updates 2016-12-28

Xfinity Genius Email Updates crossword puzzle
Across
  1. / A way to express your feedback monthly
  2. / The customer most likely to recommend Comcast to family and friends
  3. / Customers must now confirm they understand the purchase of services, products, and equipment
  4. / App that views Comcast alerts
  5. / Adding preferred email to the account
  6. / the customers’ ability to learn how to do many Xfinity things ono their own
  7. / This apps launch has been delayed until further notice that lets you view video content
Down
  1. / Customer will now receive a reminder email when this is going to expire
  2. / Disrupts our customers services and over the air communications
  3. / Previously non customers could use this to create emails to use our.com. We no longer provide this service
  4. / New 2017 prices begin Dec 18
  5. / the customer that is most likely to leave at any time
  6. / the app that allows you two swap out up to 2 RNG150 on screen
  7. / As of Dec 31st these customers can no longer use their old .net and must migrate to comcast.net
  8. / The customer most likely to take a promotion with another company if offered

15 Clues: / New 2017 prices begin Dec 18 • / App that views Comcast alerts • / Adding preferred email to the account • / A way to express your feedback monthly • / the customer that is most likely to leave at any time • / the app that allows you two swap out up to 2 RNG150 on screen • / Disrupts our customers services and over the air communications • ...

Gastronomy Vocabulary 2025-08-18

Gastronomy Vocabulary crossword puzzle
Across
  1. Paper that shows the price in a restaurant.
  2. The room where food is prepared.
  3. A small place to eat and drink.
  4. A man who serves food in a restaurant.
  5. The first meal of the day.
  6. To book a table before eating.
  7. The meal in the middle of the day.
  8. A person who buys food.
  9. A list of food in a restaurant.
Down
  1. The meal in the evening.
  2. A place where people pay to eat.
  3. A professional cook.
  4. Food service for parties or events.
  5. The attention in a restaurant.
  6. To ask for food or drink.

15 Clues: A professional cook. • A person who buys food. • The meal in the evening. • To ask for food or drink. • The first meal of the day. • The attention in a restaurant. • To book a table before eating. • A small place to eat and drink. • A list of food in a restaurant. • A place where people pay to eat. • The room where food is prepared. • The meal in the middle of the day. • ...

Roles and duties in electromechanics 2025-09-17

Roles and duties in electromechanics crossword puzzle
Across
  1. The _____ tests circuits and components
  2. this person sets up test equipment
  3. The IT specialist ________ hardware and software issues
  4. The field service technician ____ technical problems on site
  5. The electrical engineer _____ installations and repairs
  6. The IT support specialist ______ backups and security
  7. This person assits user with technical issues
  8. This person provides customer training and support
  9. The electronics tester ____ ___ ____ defects
Down
  1. This person tests equipment to ensure proper function
  2. This person installs and configures computer systems
  3. This person develops electronic systems
  4. The field service technician ____ to clients to repair equipment
  5. This persons installs and repairs electronic devices
  6. The electrical engineer _____ systems meet regulations
  7. The electronics tester ______ diagnostic tests on circuits
  8. The quality control inspector _____ __ ____ finished products
  9. The technician _______ faulty parts

18 Clues: this person sets up test equipment • The technician _______ faulty parts • This person develops electronic systems • The _____ tests circuits and components • This person assits user with technical issues • The electronics tester ____ ___ ____ defects • This person provides customer training and support • This person installs and configures computer systems • ...

Contact Center 2014-10-02

Contact Center crossword puzzle
Across
  1. New license kiosk name
  2. User Acceptance Testing
  3. Edvard is a fan of this tool that allows for a note-taking area (acronym)
  4. Collaboration of services that is “open” on behalf of a customer and “closed” when resolved on New System
  5. New address will make Excise and Assessors smile
  6. Replacing ALARS with this and innovations
  7. New equipment, process and system is all this for our Users
  8. Customers will have option to create this with a user’s name and password - to view their record, and even update their address
  9. View Customer Record – information easier to access with this degree view - Everyone will be happy
  10. Your colleagues identified process DETAILS @ these 2014 meetings
  11. Method or technology expected to surpass present day techniques
  12. Say so long to hopping these – there are way too many to count!
  13. Contact Center is this!
  14. Able to capture this customer number on the New System
Down
  1. New field on the New System
  2. Contact Center will be achieving maximum productivity with minimum interruption, woohoo!
  3. You put this person first all the time!
  4. Miss Bev loves this payment feature in the New System
  5. Acronym for the Modernization Program
  6. Picture displayed on a computer screen in order to help the user navigate a the system
  7. Letting the customer perform transaction on their own
  8. In New System, there will be only one of this; that will help find a customer easier and faster
  9. There is no “I” in Contact Center
  10. Official keeper of RMV records
  11. Place where work will go in the new system to wait
  12. Not in-line
  13. Your colleagues identified process REQUIREMENTS @ these 2013 meetings
  14. We are here and at your…
  15. Operating system; you may also open these on a nice day
  16. Hand held devise to navigate through the New System

30 Clues: Not in-line • New license kiosk name • User Acceptance Testing • Contact Center is this! • We are here and at your… • New field on the New System • Official keeper of RMV records • There is no “I” in Contact Center • Acronym for the Modernization Program • You put this person first all the time! • Replacing ALARS with this and innovations • ...

iOS Review 2024-10-07

iOS Review crossword puzzle
Across
  1. What you should ask your customer to do before restoring/updating/sending out a device
  2. Here to Help Skill applicable to every call (I’d be more than glad to help you.)
  3. What you set up when you determine that customer is dealing with hardware issue
  4. With 22, specialty chat team that provides support for repair-related issues and questions
  5. Manifestation of an issue, what the customer observes
  6. Internal and external components of a device
  7. D in CND
  8. Primary means of customer verification
  9. Number of device replacements per year under AC+ with Theft and Loss
  10. Section where you classify and take notes in Core
  11. Diagnostic that provides an holistic view of the device’s hardware components and software version
  12. Symbol used to indicate that a website is secure in Safari or a Wi-Fi network is password protected
  13. Social engineering tactic referring to fraudulent attempts to gain personal information, usually by email
  14. With 5, specialty chat team that provides support for repair-related issues and questions
  15. Primary tool to share screens
  16. Where to find previously opened articles in Article Viewer
Down
  1. Color of the bubble when using iMessage
  2. Type of behaviour that manifests as a refusal to accept a resolution and calling in multiple times for a different result
  3. Service option to provide the customer when they prefer going to the store
  4. iCloud _____, feature of iCloud that allows you to store files and folders
  5. Type of issue involving damage to a customer or their property
  6. Primary tool as an Apple Support Advisor
  7. Lock that asks for Apple Account and Password of the Apple Account that was previously signed in to the device (iPhone locked to owner)
  8. Minutes to be considered a time-consuming step
  9. Device or number that can receive verification codes.
  10. Area in ICST that is available even without verification
  11. What you would use to a Backup/Restore/Migrate/Update a device that is connected to a Mac

27 Clues: D in CND • Primary tool to share screens • Primary means of customer verification • Color of the bubble when using iMessage • Primary tool as an Apple Support Advisor • Internal and external components of a device • Minutes to be considered a time-consuming step • Section where you classify and take notes in Core • Manifestation of an issue, what the customer observes • ...

Lesson 7: Customer Service 2023-10-04

Lesson 7: Customer Service crossword puzzle
Across
  1. The #1 priority when dealing with issues
  2. ________ issues are the most common type of complaint or problem that you will face in the workplace
  3. Body language is a ______ way of communicating
  4. Can be categorized as either physical or emotional
Down
  1. All occupants of the building should be seen as ______
  2. Most companies establish a ______ code to make sure all employees have an acceptable image.
  3. A simple way to communicate trustworthiness and happiness
  4. The most important aspect of communication
  5. Can be reflected through your body language, tone of voice, and the actual words you are using.

9 Clues: The #1 priority when dealing with issues • The most important aspect of communication • Body language is a ______ way of communicating • Can be categorized as either physical or emotional • All occupants of the building should be seen as ______ • A simple way to communicate trustworthiness and happiness • ...

5.02 Vocab 2013-03-22

5.02 Vocab crossword puzzle
Across
  1. A deferred purchase agreement in which the store sets aside the customer’s merchandise until the customer has fully paid for it.
  2. A method of closing the sale that encourages a customer to make a decision between two items.
  3. Physical characteristics of an item.
  4. Customer reasons for buying based on logical thinking and decision-making.
  5. An exchange transaction in which the replacement merchandise sells for more or less than the returned merchandise.
  6. Customers who know exactly what they want and why, and who prefer to make their purchase quickly.
  7. The method of closing that is used when a product is in short supply or when the price will be going up in the near future.
  8. A “cash-on-delivery” sale in which payment is made to the delivery person when the merchandise is delivered.
  9. A book, card, or electronic file in which customers’ names, addresses, phone numbers, sizes, important occasions, color preferences, and previous purchases are recorded.
  10. A technique of handling objections in which the customer is questioned in an attempt to learn more about the objection(s) raised.
  11. Satisfactions customers derive from product features.
  12. Suggesting a substitute item that is higher priced, of better quality, or more economical for the customer than the item originally requested.
  13. A customer’s reasons for buying goods and services.
  14. Honest reasons a customer hesitates to buy.
  15. A technique of handling objections that provides proof and accurate information in answer to objections.
  16. Customer reasons for buying based on feelings.
  17. The method of closing the sale that explains services that overcome obstacles or problems.
  18. The salesperson’s initial attempt(s) to close the sale.
  19. A certificate that entitles the customer to buy an out-of-stock advertised special at a later time at the same advertised price.
  20. The initial face-to-face meeting with the customer.
Down
  1. Reasons customers choose to shop at one store instead of another.
  2. A method of closing the sale in which the salesperson simply asks for the sale.
  3. A method of increasing sales by encouraging the customer to add items to the original purchase.
  4. A transaction in which previously purchased merchandise is returned and replaced by other merchandise.
  5. A technique of handling an objection by showing one or more features of a good or service.
  6. A technique of handling objections in which the salesperson acknowledges objections as valid, but offsets them with other features and benefits.
  7. An exchange transaction in which the replacement merchandise is the same price as the returned merchandise.
  8. Getting a commitment from the customer to buy the merchandise.
  9. Partial return of the retail price for merchandise the customer has kept.
  10. Customers who need an item but want more information before making a purchase.
  11. selling The process of salespeople doing everything possible to strengthen relationships with customers.
  12. A type of suggestion selling in which the salesperson offers more than one (multiples) of the same or similar item.
  13. The process of recording a sale and presenting the customer with proof of payment.
  14. Merchandise data collected electronically when consumer purchase transactions are recorded.
  15. Customers who are killing time or simply browsing.
  16. Contact with the customer after the sale has been made.
  17. Additional items that can be obtained as a result of purchasing an item.
  18. The feature of computerized POS systems that automatically adjusts prices to the correct amount when bar codes are scanned at the checkout.
  19. Additional related merchandise items that create complete outfits.
  20. A technique of handling objections that uses a previous customer or another neutral person who can give a testimonial about the product.
  21. Merchandise returned for a refund or credit on account.
  22. A technique of handling objections in which the objection comes back to the customer as a selling point.

42 Clues: Physical characteristics of an item. • Honest reasons a customer hesitates to buy. • Customer reasons for buying based on feelings. • Customers who are killing time or simply browsing. • A customer’s reasons for buying goods and services. • The initial face-to-face meeting with the customer. • Satisfactions customers derive from product features. • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. the Exeter NOC
  2. the bane of a CEM
  3. major SLA component
  4. Queen of the NOC
  5. teamwork
  6. like most of us post Covid
  7. together
  8. necessary for a great relationship
  9. our fearless leader
  10. effective and efficient
  11. MS motto (2 words)
  12. Cisco king
  13. in a world where you can be anything,be knowledge-base super helpful information (2words)
  14. something to strive for
  15. joined in
  16. takes ownership
  17. the service we provide
  18. so what do you think?
Down
  1. makes the dream work
  2. successful MIM result
  3. first lady of managed services
  4. ugly Covid test result
  5. Former Nortel leader
  6. valuable quality
  7. 15 minute call
  8. could be personal or financial
  9. what great leadership should be
  10. a well oiled machine
  11. NWN and Carousel
  12. last word in Telecom
  13. empathy
  14. KnowBeFour
  15. service only one
  16. Apps expert
  17. dialog. chat. Text.
  18. Service Desk Commander
  19. our back office counterparts
  20. top of the Legacy Carousel gang

38 Clues: empathy • teamwork • together • joined in • KnowBeFour • Cisco king • Apps expert • the Exeter NOC • 15 minute call • takes ownership • Queen of the NOC • valuable quality • NWN and Carousel • service only one • the bane of a CEM • MS motto (2 words) • major SLA component • our fearless leader • dialog. chat. Text. • makes the dream work • Former Nortel leader • a well oiled machine • last word in Telecom • ...

aaaa 2022-04-26

aaaa crossword puzzle
Across
  1. Facts and figures
  2. A prediction of future sales over a specific period of time
  3. A career involving performing activities that increase customer satisfaction and create goodwill
  4. A marketing function needed to communicate information about goods, services, images, and/or ideas to achieve a desired outcome
  5. The act of forecasting the future based on observation and/or experience.
  6. Customer benefit-Customer cost
  7. Exclusive control over a service or Market
  8. determining and adjusting of prices to maximize return and meet customers' perceptions of value
Down
  1. Any paid form of non-personal presentation
  2. Promise of repair or replacement
  3. An organization's portion of the total industry sales in a specific market
  4. After-tax income

12 Clues: After-tax income • Facts and figures • Customer benefit-Customer cost • Promise of repair or replacement • Any paid form of non-personal presentation • Exclusive control over a service or Market • A prediction of future sales over a specific period of time • The act of forecasting the future based on observation and/or experience. • ...

Aviation Passenger Terminal (Unit 3 - CHANGI AIPPORT) 2021-05-19

Aviation Passenger Terminal (Unit 3 - CHANGI AIPPORT) crossword puzzle
Across
  1. brings passengers to downtown hotels at a small rate
  2. a Pay Per Use Lounge at Terminal 4
  3. this service helps passengers move their baggage
  4. For passengers who are unwell or require medical assistance
  5. an entertainment facility at public area
  6. Rated Changi Airport as World's Best Airport
  7. the topmost level in Forest Valley
  8. open-top bus tour
  9. can be rented at airport at $15 per hour
Down
  1. under fashion & accessories shopping
  2. provides cross border services between Sg and JB
  3. free WiFi service in both public and transit areas
  4. a privately run luxury terminal
  5. complimentary loan for passengers
  6. these enquiries are handled at the information and customer service counter
  7. number of main passenger terminals
  8. built strategically to improve competitiveness of Changi Airport
  9. car rental company
  10. the world's largest indoor waterfall
  11. a zone for both children & adult in transit area
  12. minimum number of hours needed for registration of Tours before commencement
  13. a dining bar at airport
  14. Duty free shopping for cosmetics & perfumes

23 Clues: open-top bus tour • car rental company • a dining bar at airport • a privately run luxury terminal • complimentary loan for passengers • a Pay Per Use Lounge at Terminal 4 • number of main passenger terminals • the topmost level in Forest Valley • under fashion & accessories shopping • the world's largest indoor waterfall • an entertainment facility at public area • ...

Ch. 2 Vocab Review 2020-11-04

Ch. 2 Vocab Review crossword puzzle
Across
  1. things that you must have in order to survive
  2. Resource where people make the good or provide the service
  3. Resource that provides the things to produce a good or service
  4. examples include automatic car wash
  5. The types of factors of production
  6. Resources that strive to meet a society's changing wants and needs
  7. amount of steps in the decision making process
  8. Capital resource is NOT this
  9. Example of a nonrenewable natural resource
  10. The lack of resources or a shortage
Down
  1. any commercial activity that seeks profit
  2. The process of recognizing a business opportunity
  3. Example of a renewable natural resource
  4. a type of want that are widely shared by many people
  5. items that people can use to make or obtain what they need or want
  6. An individual who undertakes an ownership of a business
  7. the contest between businesses to win customer
  8. things that you do not have to have to survive
  9. ________ of production
  10. Resource that comes from Nature
  11. examples include groceries, cell phones, and clothing

21 Clues: ________ of production • Capital resource is NOT this • Resource that comes from Nature • The types of factors of production • examples include automatic car wash • The lack of resources or a shortage • Example of a renewable natural resource • any commercial activity that seeks profit • Example of a nonrenewable natural resource • ...

Kellan 1.3 keywords 2025-10-06

Kellan 1.3 keywords crossword puzzle
Across
  1. owners share of the business
  2. someone who provides goods or materials
  3. other businesses selling similar products
  4. things a business owns
  5. money left after all expenses are paid
  6. the person buying the product or service
  7. money a business earns from sales
Down
  1. anyone affected by the business
  2. someone who provides goods or materials
  3. how much of a product is available
  4. the costs of running a business
  5. the group a business aims to sell to
  6. the item or service a business sales
  7. what a business owns
  8. how much consumers want a product
  9. a financial plan for income and spending

16 Clues: what a business owns • things a business owns • owners share of the business • anyone affected by the business • the costs of running a business • how much consumers want a product • money a business earns from sales • how much of a product is available • the group a business aims to sell to • the item or service a business sales • money left after all expenses are paid • ...

THE FOUR Ps AND THE FOUR Cs 2014-10-09

THE FOUR Ps AND THE FOUR Cs crossword puzzle
Across
  1. Sales promotion, advertising, sales forcé, public relations, direct marketing.
  2. A company should find a solution to a customer 'problem' by offering the correct product or service, or combination of them, to satisfy particular customer needs.
Down
  1. A two-way process in which customers obtin information about a product or a service through advertising and a company receives feedback from customers which can then be used to improve its products and services.
  2. Product variety, returns, quality, design, features, brand name, packaging, sizes, services, warranties.
  3. The Price paid by the customer for the product.
  4. List Price, Discounts, Allowances, payment period, credit terms.
  5. Channels, coverage, assorments, locations, inventorym transport.
  6. Companies should distribute and make available products and services in the ways that are most convenient for each type of customer.

8 Clues: The Price paid by the customer for the product. • List Price, Discounts, Allowances, payment period, credit terms. • Channels, coverage, assorments, locations, inventorym transport. • Sales promotion, advertising, sales forcé, public relations, direct marketing. • ...

Alexa Emergency Assist and Care+ Crossword 2025-12-16

Alexa Emergency Assist and Care+ Crossword crossword puzzle
Across
  1. If the customer asks how to update their emergency address, where can you find the script to read to them?
  2. When the customer or Specialist hears an emergency, like glass breaking, what word will they add to the dispatch script?
  3. Who can you send the call to if the customer doesn't know their address and is requesting dispatch?
  4. What type of service is Alexa Emergency Assist and Care+?
  5. Other than for Ring alarm dispatches, Specialists will not offer this during the dispatch call.
Down
  1. What is the name of the alarm received when the customer puts their Alexa in away mode and an activation is received?
  2. True or False? You will have to two-way toggle on these accounts.
  3. What should you offer authorities if they decline dispatch?
  4. What icon is used if the location doesn't match the site address?
  5. True or False? There can be more than one customer listed on an account.
  6. Where will Specialists view the GPS information for this skillset?
  7. Is this an alarm?

12 Clues: Is this an alarm? • What type of service is Alexa Emergency Assist and Care+? • What should you offer authorities if they decline dispatch? • True or False? You will have to two-way toggle on these accounts. • What icon is used if the location doesn't match the site address? • Where will Specialists view the GPS information for this skillset? • ...

mc400 2014-03-21

mc400 crossword puzzle
Across
  1. MEDICAL REFERAL
  2. PREMIUM WITHHOLD
  3. DENTAL TELEPHONIC
  4. CUSTOMER SERVICE ISSUE
  5. GRIEVANCE FILED
Down
  1. NEW ID REQUEST
  2. ENROLLMENT LETTER COPY
  3. ROUTE TO
  4. BENEFIT INFORMATION

9 Clues: ROUTE TO • NEW ID REQUEST • MEDICAL REFERAL • GRIEVANCE FILED • PREMIUM WITHHOLD • DENTAL TELEPHONIC • BENEFIT INFORMATION • ENROLLMENT LETTER COPY • CUSTOMER SERVICE ISSUE

Marketing 2 EOCA Review 2023-05-01

Marketing 2 EOCA Review crossword puzzle
Across
  1. lists potential customer objections and possible responses to them
  2. an employee’s disregard for or breaking company policies such as leaving work early, taking excessive breaks, or other behaviors counterproductive for producing the expected quality and quantity of work.
  3. stage in the buying process where a salesperson should reinforce a customer's decision
  4. advantages or satisfaction received from a product
  5. advertising that claims that the product is the best of its kind
  6. obtaining a positive agreement to buy
  7. type of closing method where the salesperson has the customer choose between two items
  8. customer objection based on not needing the product
  9. getting a product or brand to appear in movies, video games, etc.
  10. a situation when different parties such as employee and company have incompatible concerns or aims. An example: an employee having two jobs in the same sector and having confidential or proprietary information for either company.
  11. method of handling customer objections that involves asking a question to get more information
  12. customer objection based on not wanting to buy from a specific brand
  13. prospecting method that involves obtaining contacts from current and future customers
  14. being open, truthful, and straightforward
  15. approach where a salesperson welcomes a customer to the store
  16. the picture or graphic in an advertisement
  17. a first attempt to close the sale
  18. the maximum number of items a salesperson should show to a customer at one time
  19. type of closing method that should be used infrequently due to being seen as a pressure tactic
  20. promotional mix element that involves sending marketing messages directly to the customer
  21. advertisement medium that includes bus, billboards, car, etc.
  22. type of closing method used when customer buying signals are strong
  23. promotional mix element that involves paid, impersonal messages to remind, persuade, and inform
  24. fact based reason for making a purchase
  25. selling over the phone
  26. a list of industry contacts to be used in searching for new customers
  27. handling the effects of negative publicity
  28. making a purchase based on feelings
  29. paying money toward an event or cause in exchange for your brand being featured at the event
  30. customer objection based on wanting to purchase the product later
  31. someone who is affected by the decision you make
Down
  1. a set of conduct standards that guide business decisions based on core values and vision
  2. matching a product's features with how it can help the customer
  3. advertisement medium that includes television and radio
  4. the process of looking for customers and preparing for a sale
  5. advertising for a new and innovative product
  6. promotional mix element that involves promoting a positive company image
  7. method of handling customer objections that involves pointing out a better feature that offsets the customer's concern
  8. the act of adhering to a wish, command, standards, or the law
  9. part of an advertisement that provides details
  10. an adverse / hostile workplace action against a person because one or more of the protected characteristics.
  11. any form of direct contact between a salesperson and a customer
  12. part of an advertisement meant to grab the reader's attention
  13. part of an advertisement that shows which brand made the ad
  14. people, planet, and profit
  15. promotional mix element that involves sales people communicating with customers directly and suggesting products
  16. promotional mix element that includes discounts, coupons, sweepstakes, etc.
  17. what AIDA stands for
  18. advertisement medium that includes social media, internet, YouTube, etc.
  19. method of handling customer objections that involves showing the customer that the product works
  20. customer objection based on the product's cost
  21. language that most people can understand
  22. approach where a salesperson asks a customer if they can help them
  23. using technology in ways unrelated to your job or its intended use
  24. method of handling customer objections that involves turning the customer's objection into a positive product feature
  25. techniques used to nurture customer relationships
  26. advertisement medium that includes magazines, flyers, newspapers, etc.
  27. advertising that promotes an idea or social cause
  28. making something less severe, painful, or problematic
  29. calling at random or going door to door to obtain new customers
  30. approach where a salesperson talks to the customer about a product
  31. type of closing method where services or gifts with purchase are offered
  32. customers trust public relations _______ than advertising
  33. a potential new customer or lead
  34. advertising that compares the product of one brand to another

65 Clues: what AIDA stands for • selling over the phone • people, planet, and profit • a potential new customer or lead • a first attempt to close the sale • making a purchase based on feelings • obtaining a positive agreement to buy • fact based reason for making a purchase • language that most people can understand • being open, truthful, and straightforward • ...

Job roles in hospitality 2020-08-25

Job roles in hospitality crossword puzzle
Across
  1. in charge of the overall operations for the kitchen area of a restaurant
  2. oversees daily routine of restaurants hotel kitchens
  3. person who makes coffee in a cafe
  4. Picks up food product for orders placed by the service staff and delivers the meal to our guests.
  5. structure an event in coordination of the customer.
Down
  1. responsible for backing up bartenders
  2. changes be linen and makes beds.
  3. greets guests upon their arrival and provides customer service by parking and retrieving their vehicle.
  4. Serves visitors by greeting, welcoming, and directing them appropriately.

9 Clues: changes be linen and makes beds. • person who makes coffee in a cafe • responsible for backing up bartenders • structure an event in coordination of the customer. • oversees daily routine of restaurants hotel kitchens • in charge of the overall operations for the kitchen area of a restaurant • Serves visitors by greeting, welcoming, and directing them appropriately. • ...

CROSSWORD 2015-02-05

CROSSWORD crossword puzzle
Across
  1. IBAIB
  2. Inbound files physically
  3. Remit Level 4
  4. RC1 User Type - Has access to Data Parameters
  5. Credit after invoicing
  6. Data Entry Mechanism
Down
  1. Move Customer Inventory Object
  2. Portal super-layer to IRM Web apps
  3. Staged Partial
  4. Order Type 1
  5. JIRA issue type for enhancement
  6. Third component in Location ID
  7. Shredding Service Type
  8. One of the Contract Type
  9. CSM

15 Clues: CSM • IBAIB • Order Type 1 • Remit Level 4 • Staged Partial • Data Entry Mechanism • Shredding Service Type • Credit after invoicing • Inbound files physically • One of the Contract Type • Move Customer Inventory Object • Third component in Location ID • JIRA issue type for enhancement • Portal super-layer to IRM Web apps • RC1 User Type - Has access to Data Parameters

ALINTA ENERGY CROSSWORD 2023-09-28

ALINTA ENERGY CROSSWORD crossword puzzle
Across
  1. Tariff charge for electricity where the same rate applies
  2. Product recently created to help customers offset energy related emissions
  3. Electricity distributor in south-eastern QLD
  4. 10-digit code to identify gas meters
  5. The process of reconnecting an electricity service
  6. A consumption read generated using historical data and average usage in the area
  7. Energy derived from the suns rays
  8. TOU
  9. A form of energy resulting from the existence of charged particles
  10. Owner of the powerlines, poles and pipes that supply gas and electricity
  11. Financially Responsible Market Participant
  12. 8-digit number with all accounts for a person connected through
  13. Benefit of the SportsPack
Down
  1. Third-party collection agency
  2. The highest cost a customer pays for electricity
  3. Regular deductions from a Centrelink payment, a service provided by DHS
  4. PPD
  5. Gas distributor in NSW
  6. Utility usually used for cooking and heating
  7. Electrical Work Request
  8. The use of any devices or equipment to help with a medical condition
  9. A dedicated circuit usually used for hot water or swimming pool pumps
  10. An account not associated with a customer
  11. Financially Responsible Organisation
  12. Pricing structure of gas and electricity
  13. A regular payment instalment spread over 12 months
  14. 11-digit code to identify electricity meters

27 Clues: PPD • TOU • Gas distributor in NSW • Electrical Work Request • Benefit of the SportsPack • Third-party collection agency • Energy derived from the suns rays • 10-digit code to identify gas meters • Financially Responsible Organisation • Pricing structure of gas and electricity • An account not associated with a customer • Financially Responsible Market Participant • ...

CROSSWORD SALES & DIFFUSION 2024-08-23

CROSSWORD SALES & DIFFUSION crossword puzzle
Across
  1. Commerce between Manufacturer or Wholesaler and Government.
  2. Commerce between Retailers and Individual consumers.
  3. Sales between companies offering their products or services to other companies.
  4. Focuses on quick, short-term deals, often at a discounted price.
  5. Storage facilities used in the supply chain.
  6. Online selling; expected to grow at 18.2% annually between 2024 and 2030.
  7. Using brand channels and social media to increase sales.
  8. A customer-centric approach, understanding and meeting specific customer needs.
  9. Involves close cooperation with a partner to provide the best solutions to customers.
  10. Sales Sales generated when satisfied customers recommend your product or service to others.
  11. Selling directly to customers without the use of intermediaries.
Down
  1. This method focuses on unique, non-repeatable sales, not sustainable long-term.
  2. Centers involved in delivering products within a supply chain.
  3. Involves selling through third-party intermediaries like distributors or retailers.
  4. Trade supply chain exchanges between businesses, consumers, and governments.
  5. Companies that supply products or services within the supply chain.
  6. Sales representatives who travel to meet with prospects in their environments.
  7. Chain Network of businesses involved in the production and delivery of a product or service.
  8. Sales efforts conducted from within a company's office or remotely.
  9. Commerce between Manufacturer, Wholesaler, and Retailer.

20 Clues: Storage facilities used in the supply chain. • Commerce between Retailers and Individual consumers. • Using brand channels and social media to increase sales. • Commerce between Manufacturer, Wholesaler, and Retailer. • Commerce between Manufacturer or Wholesaler and Government. • Centers involved in delivering products within a supply chain. • ...

2024 Customer Service Week - Complete by Friday and send to Michelle 2024-10-03

2024 Customer Service Week - Complete by Friday and send to Michelle crossword puzzle
Across
  1. Name of team member who has worked at SMS longest
  2. Branch 50 is located in Mount _______
  3. Stacy's favorite food item
  4. - type of dog that Jessie has
  5. Keys to success
  6. Insurance website with the most password reset issues.
  7. Name of Duane's pet cockatoo
  8. Town where Deb lives
  9. Fill in the blank Sparrow Business ____ Center
  10. Name of the drop ship company
  11. Sparrow program to check your timecard
  12. Number of pets Beth has
  13. Fill in the blank continuous ______ airway pressure
  14. TIMS application for new referrals
Down
  1. City of the last branch opened
  2. What you receive when you do excellent customer service.
  3. Who do we put as our #1 priority?
  4. Branch 20 is located in ______ Johns
  5. Month SMS opened for business
  6. First name of Director
  7. City of the first branch for SMS
  8. Name of Scott Reich's lawn care service
  9. Name of Tanya's dog
  10. Who is the administrative assistant?
  11. State where Computers Unlimited is located.
  12. What does the D in DME stand for.
  13. TIMS Application to review customer balances
  14. The month that Margo was born.
  15. Top product line for rental
  16. Branch located in the city with the "Free Fair"
  17. Name of Kathy's pet cat
  18. Name of software for SMS

32 Clues: Keys to success • Name of Tanya's dog • Town where Deb lives • First name of Director • Name of Kathy's pet cat • Number of pets Beth has • Name of software for SMS • Stacy's favorite food item • Top product line for rental • Name of Duane's pet cockatoo • Month SMS opened for business • - type of dog that Jessie has • Name of the drop ship company • City of the last branch opened • ...

Bespin Crossword 2024-12-13

Bespin Crossword crossword puzzle
Across
  1. This team that ensures project deliverables meet client expectations
  2. Which customer saved their AWS cost the most (est $1.2M) with the AutoSP program in 2024?
  3. Consecutive years of Gartner Magic Quadrant Recognition
  4. ___ is the workforce management we are using for payroll, Time off requests and Review Cycles
  5. Software used for resource management for clocking in Project hours
  6. Using BigQuery and Google Cloud Platform, Bespin Global reduced cloud spending costs by over 60%, and developed a unified data analytics platform in Google Cloud to generate additional insights and revenue opportunities for which client
  7. Bespin Global has experience across every facet of cloud-based business imaginable, with a staggering list of locations in ______different countries
  8. This PS service helps clients migrate their infrastructure to the cloud
  9. Teaming up with ____is an example of Bespineers' opportunity to give back to their community
Down
  1. Company-wide weekly meeting sessions for knowledge sharing
  2. What is the ticketing software we use for customer support tickets
  3. ____ is a interactive artificial intelligence (AI) platform for the chatbot pilot service
  4. Who holds the most certificates (8) in BGUS as of Dec 2024?
  5. The city where the company headquarters is located
  6. Annual company meeting destination this year
  7. The AWS ____exam is valuable because it provides a foundational understanding of AWS cloud services and terminology
  8. Our one and only cloud management platform that can optimize cloud resource recommendation and cost optimization.
  9. _____ has a dancing water fountain synchronized to music
  10. One of the guiding principles that define Bespin’s core team
  11. Which Bespin customer has brought in the most revenue for the company in 2024?

20 Clues: Annual company meeting destination this year • The city where the company headquarters is located • Consecutive years of Gartner Magic Quadrant Recognition • _____ has a dancing water fountain synchronized to music • Company-wide weekly meeting sessions for knowledge sharing • Who holds the most certificates (8) in BGUS as of Dec 2024? • ...

Chapter 11 Vocabulary 2025-09-30

Chapter 11 Vocabulary crossword puzzle
Across
  1. something that cannot be touched
  2. indicator of a product's excellence
  3. services that cannot be stored for later
  4. number of product lines a company offers
  5. the recievers response to the sender
  6. the store exterior that reflects the store image
  7. collection of related products, sold under one brand name
  8. number of product items within a product line
  9. outlines the goals primary message, budget, and target market for ad campaigns
  10. combination of the elements used in a promotional campaign
  11. Proces of communicating with potential customers in an effort to influence buying
  12. agreement made by a seller or manufactuer
  13. Attention, Interest, Desire, Action
  14. process of turning the idea for a message into symbols
Down
  1. service cannot be separated from person who performs it
  2. each service is almost always unique
  3. complete range of products and services a company offers
  4. facts about a good or service
  5. The internal, strategic, and interactive process of identifying a customer
  6. protects products until customers are ready to use

20 Clues: facts about a good or service • something that cannot be touched • indicator of a product's excellence • Attention, Interest, Desire, Action • each service is almost always unique • the recievers response to the sender • services that cannot be stored for later • number of product lines a company offers • agreement made by a seller or manufactuer • ...

Strategic Management 2023-05-30

Strategic Management crossword puzzle
Across
  1. a matrix determining the place of an enterprise in a particular segment and in comparison with other companies
  2. 5 forces of
  3. a series of activities that a firm performs in order to deliver a valuable product to customer
  4. a person that provides a product or service to another entity
  5. an analysis which helps businesses explore various external factors affecting their businesses
  6. comprehensive plan used to accomplish the goal
  7. unit with high market share in a slow-growing industry
  8. unit with low market share in a mature, slow-growing industry
  9. an entity which acts in the same industry or offers a similar product
  10. operations of a company to achieve its aims
  11. unit with a high market share in a fast-growing industry
Down
  1. long term goals
  2. a person who purchases your product or service
  3. a planning model used to analyse the products according to their growth and relative market share
  4. a place where buyers and sellers meet
  5. a party with an interest in an enterprise
  6. unit with a low market share in a fast-growing industry
  7. administration of organization
  8. a framework used to evaluate a company's competitive position
  9. a finished good
  10. a mechanism used for generating future income

21 Clues: 5 forces of • long term goals • a finished good • administration of organization • a place where buyers and sellers meet • a party with an interest in an enterprise • operations of a company to achieve its aims • a mechanism used for generating future income • a person who purchases your product or service • comprehensive plan used to accomplish the goal • ...

Marketing Crossword Puzzle- Chris Pavlides 2016-08-27

Marketing Crossword Puzzle- Chris Pavlides crossword puzzle
Across
  1. amount of money expected or required for a good/service in exchange
  2. attributes of goods or services that make them capable of satisfying consumers wants and needs
  3. The group that is identified for a specific marketing program
  4. type of utility.Involves changing raw materials into usable goods or putting parts together to make them more useful.
  5. effort to inform, persuade, or remind current and potential customers about a business’s products or services. Also used for public image
  6. the process of deciding how to get goods into a customer’s hands
  7. type of utility. The exchange of a product for money is this.
  8. Market that includes all businesses that buy products for use in their operations
  9. type of utility. Having a product or service available at a certain time of year or a convenient time of day.
  10. type of utility. involves communication with the customer. Can be done by explaining benefits of products
  11. type of relationship management. Aspect of marketing that combines customer service and marketing communications
  12. tangible items that have monetary value and satisfy your needs
  13. provides customers with the goods and services they want. Includes selling in the retail market to you, customer, and selling in the business to business market to wholesalers, retailers or manufacturers.
Down
  1. company’s percentage of the total sales volume generated by all companies that compete in a given market.
  2. decisions that dictate how much to charge for goods and services in order to make a profit.
  3. includes four basic marketing strategies: product, place, price, and promotion
  4. article or substance that is manufactured or refined for sale
  5. lists things about the target market like age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
  6. Stands for strengths, weaknesses, opportunities, and threats.
  7. All people who share similar needs and wants and who have the ability to purchase a given product.
  8. affects the economy and standard of living in countries around the world, provides the means for competition to take place.
  9. involves understanding the concepts and strategies used to develop and target specific marketing strategies to select an audience.
  10. type of utility. Involves having a product where customers can buy it
  11. New and improved products, lower prices, and economic utility
  12. Intangible items that have monetary value and satisfy your needs and wants.
  13. Market that consists of customers who purchase goods and services for personal use
  14. type of concept idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business.

27 Clues: article or substance that is manufactured or refined for sale • Stands for strengths, weaknesses, opportunities, and threats. • The group that is identified for a specific marketing program • New and improved products, lower prices, and economic utility • type of utility. The exchange of a product for money is this. • ...

TTS Wilio 2020-04-06

TTS Wilio crossword puzzle
Across
  1. lubang tali sepatu
  2. pendiri Under Armour
  3. Olahraga yang diusung Vans
  4. Midsole Nike
  5. Tokoh pendiri Vans
  6. Outsole Vans
Down
  1. Upper rajutan Nike
  2. Bagian sepatu seperti bamper mobil
  3. Atlet yang disebut The King
  4. Midsole Adidas
  5. Sepatu futsall Neymar Jr
  6. tahapan menyambut customer dalam service
  7. Logo Adidas original
  8. Upper rajutan Adidas
  9. Nama keluarga pendiri Adidas dan PUMA

15 Clues: Midsole Nike • Outsole Vans • Midsole Adidas • Upper rajutan Nike • lubang tali sepatu • Tokoh pendiri Vans • pendiri Under Armour • Logo Adidas original • Upper rajutan Adidas • Sepatu futsall Neymar Jr • Olahraga yang diusung Vans • Atlet yang disebut The King • Bagian sepatu seperti bamper mobil • Nama keluarga pendiri Adidas dan PUMA • tahapan menyambut customer dalam service

November Challenge 2021-10-29

November Challenge crossword puzzle
Across
  1. Email address we provide for solicitors to send the form C
  2. A letter which is provided upon request to use in the interim while a customers discharge is being registered
  3. This product was added in Feb 2021 for Excalibur customers
  4. A payment change CSRs can process over the phone
  5. Name of the default insurance company which underwent a rebrand in 2021 (new name)
  6. Department which handles refinance and renewal inquiries
  7. this is the penalty applicable when there is less than 90 days to maturity
  8. The amount of money that customers agreed to pay back on the loan
  9. This statement shows the future breakdown of P&I
  10. This mortgage product has a constant interest rate the duration of the term
  11. These are the mortgages we service in Customer Service
Down
  1. One of the topics of the How to videos available for customers that helps them understand mortgage terms
  2. This is the benchmark rate, which ARM are anchored to
  3. Name of the online tool we have available for customers to keep up to date on their mortgage details, and submit requests
  4. This is the date that determines the end of the current term
  5. This process occurs once a mortgage is at its maturity date
  6. This is one option we offer to customers to help pay down the mortgage faster. Hint: 15% maximum/ann year
  7. This is charged when a customer breaks the mortgage early
  8. Privilege option can be processed by CSRs while on the phone with the customer
  9. One feature of an Adjustable rate mortgage that is offered to customers at no charge
  10. This statement is a snapshot of the customers mortgage today

21 Clues: A payment change CSRs can process over the phone • This statement shows the future breakdown of P&I • This is the benchmark rate, which ARM are anchored to • These are the mortgages we service in Customer Service • Department which handles refinance and renewal inquiries • This is charged when a customer breaks the mortgage early • ...

Retail Services 2025-06-25

Retail Services crossword puzzle
Across
  1. The act of providing help or advice to a customer
  2. Government rules that protect employees and customers from harm (abbr.)
  3. A document showing the amount owed for goods purchased
  4. The process of receiving, storing, and distributing goods
Down
  1. A person who buys goods or services
  2. A plan used in retail to arrange products to attract buyers
  3. When a customer returns an item for a refund or replacement
  4. Ensuring that the workplace is free from hazards
  5. Items that are kept for future sale
  6. A system used to scan and track sales (abbr.)

10 Clues: A person who buys goods or services • Items that are kept for future sale • A system used to scan and track sales (abbr.) • Ensuring that the workplace is free from hazards • The act of providing help or advice to a customer • A document showing the amount owed for goods purchased • The process of receiving, storing, and distributing goods • ...

Advanced Marketing 2015-10-02

Advanced Marketing crossword puzzle
Across
  1. ___________ Hierarchy of Needs
  2. A group of buyers and sellers of a particular good or service
  3. venturesome, educated, creative, multiple information sources
  4. The amount of money exchanged for a good or service
  5. Emphasizes customer retention and satisfaction
  6. Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need
  7. Goods and services purchased from other countries.
  8. A unique blend of product, product, promotion, and pricing strategies
  9. Steps a customers goes through when considering purchasing, using, and maintaining loyalty to a product or service
Down
  1. The process of selling products to more than one country
  2. things that people would like to have
  3. A particular group of consumers at which a product or service is aimed
  4. When selling is more emphasized than marketing
  5. Communication to build and maintain relationships by informing and persuading one or more audiences
  6. A person who purchases goods and services for personal use

15 Clues: ___________ Hierarchy of Needs • things that people would like to have • Emphasizes customer retention and satisfaction • When selling is more emphasized than marketing • Goods and services purchased from other countries. • The amount of money exchanged for a good or service • The process of selling products to more than one country • ...

Charleeandthechoclatefactory !!! 2017-01-11

Charleeandthechoclatefactory !!! crossword puzzle
Across
  1. a report or description of an event or experience
  2. an owner of shares in a company.
  3. a right to keep possession of property belonging to another person until a debt owed by that person is discharged.
  4. is working from a remote location outside of a traditional office.
  5. is a type of funding for a new or growing business.
  6. a person with an interest or concern in something, especially a business.
  7. accept that something undesirable cannot be avoided.
  8. not making or conducted primarily to make a profit
  9. accept that something undesirable cannot be avoided
  10. Any symbol, word or combination thereof used to represent or identify a product.
Down
  1. adapt (a society) to the use of money.
  2. Customer service is the process of ensuring customer satisfaction with a product or service.
  3. provide (an organization, business, etc.) with staff.
  4. is a long term plan of action designed to achieve a particular goal or set of goals or objectives.
  5. is an additional compensation given to an employee above his/her normal wage.
  6. the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future
  7. a person who introduces and supports a proposal for legislation
  8. the action of finding new people to join an organization or support a cause.
  9. is any marketing technique that induces Web sites or users to pass on a marketing message to other sites or users, creating a potentially exponential growth in the message's visibility and effect.
  10. The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards

20 Clues: an owner of shares in a company. • adapt (a society) to the use of money. • a report or description of an event or experience • not making or conducted primarily to make a profit • is a type of funding for a new or growing business. • accept that something undesirable cannot be avoided • accept that something undesirable cannot be avoided. • ...

25101 2025-10-27

25101 crossword puzzle
Across
  1. – Decision-making based on analysis and verified data
  2. – Identifying unusual patterns to prevent financial crimes.
  3. – Coordinated marketing effort to promote a product or service.
  4. – Identifying which marketing channel led to a conversion.
  5. – Microsoft’s business analytics and visualization platform.
  6. – The process of choosing the best course of action among alternatives.
  7. – Dividing a customer base into smaller groups with similar traits.
  8. – A measure that shows how two variables move in relation to each other.
  9. – Identifying and mitigating potential financial losses.
  10. – Popular software tool for data visualization.
  11. – Process of evaluating the creditworthiness of borrowers.
  12. – The systematic analysis of data to gain insights and make informed decisions.
Down
  1. – Graphical representation of data for easier understanding.
  2. – Predicting future outcomes using past data trends.
  3. – Planning financial resources for expected expenses and revenues.
  4. – Selecting specific customer segments for marketing efforts.
  5. – Term for when customers stop using a product or service.
  6. – Approach that bases decisions on facts and analysis, not intuition.
  7. – Creating a unique image of a product in the customer’s mind.
  8. – A technique to identify relationships between variables.
  9. – Metric that measures profitability of a marketing campaign.
  10. – Relating to methods that analyze numerical data for patterns and trends.
  11. – Type of analysis used to uncover patterns and insights before modeling.
  12. – An assumption or idea tested through data analysis.
  13. – Process of detecting and correcting inaccurate or incomplete data.
  14. – Reviewing data for accuracy, completeness, and relevance.
  15. – Short form of Exploratory Data Analysis.
  16. – Type of visualization used to communicate insights to others.
  17. – Type of analytics used to anticipate future events.
  18. – Abbreviation for Customer Lifetime Value.

30 Clues: – Short form of Exploratory Data Analysis. • – Abbreviation for Customer Lifetime Value. • – Popular software tool for data visualization. • – Predicting future outcomes using past data trends. • – Decision-making based on analysis and verified data • – An assumption or idea tested through data analysis. • – Type of analytics used to anticipate future events. • ...

Digital Marketing 2019-07-04

Digital Marketing crossword puzzle
Across
  1. Synonym of "Destination
  2. The most important destination
  3. Driver that helps you grow and monetize your list
  4. An umbrella term for all of your online marketing efforts
  5. diagram that illustrates the steps your customer(s) go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination.
  6. Advertising that is placed and bought by the marketer
  7. - Ultimate goal of digital marketing
Down
  1. The sum-totality of how customers engage with your company and brand, not just in a snapshot in time, but throughout the entire arc of being a customer.
  2. semi-fictional representation of your ideal customer based on market research and real data about your existing customers
  3. results that appear based on Google’s algorithms
  4. a measurable value that demonstrates how effectively a company is achieving key business objectives

11 Clues: Synonym of "Destination • The most important destination • - Ultimate goal of digital marketing • results that appear based on Google’s algorithms • Driver that helps you grow and monetize your list • Advertising that is placed and bought by the marketer • An umbrella term for all of your online marketing efforts • ...

Quality standards 2025-07-14

Quality standards crossword puzzle
Across
  1. management coordinated activities to direct and control quality
  2. management managing company practices to reduce environmental impact
  3. resources like labor, materials, and time used in production
  4. Organization for Standardization the body responsible for developing international standards (ISO)
  5. a Japanese philosophy of continuous, incremental improvement
  6. satisfaction the degree to which customers are happy with a product or service
  7. objectives clear, quantifiable targets used to track progress
  8. for purpose suitable and effective for its intended use
  9. Standards globally recognized rules and guidelines for products or systems
  10. management the efficient use and allocation of materials, people, and capital
  11. for certification to formally request assessment against a quality/environmental standard
  12. resources the people working in an organization
Down
  1. specifications detailed documents describing precise technical requirements
  2. management systems structures and processes ensuring consistent product or service quality
  3. improvement ongoing efforts to enhance processes, products, or systems
  4. relationships the collaboration between sellers and buyers to ensure value and trust
  5. sustainable able to maintain ecological balance and minimize harm
  6. required by law
  7. requirements official rules that organizations must follow
  8. institutes national organizations that develop and publish standards
  9. effectiveness how well training programs improve employee performance
  10. raw substances or components used in manufacturing
  11. standards or principles used to judge something
  12. satisfaction (重复) the extent to which customer needs are fulfilled
  13. standards standards that apply to any industry or organization
  14. management the highest level of leadership in an organization

26 Clues: required by law • standards or principles used to judge something • resources the people working in an organization • raw substances or components used in manufacturing • for purpose suitable and effective for its intended use • requirements official rules that organizations must follow • resources like labor, materials, and time used in production • ...

CLEP Review 2025-11-17

CLEP Review crossword puzzle
Across
  1. an organization’s purpose statement
  2. how sensitive demand is to price changes
  3. repeat purchasing of a brand
  4. the financial plan for marketing activities
  5. long-term plan to achieve goals
  6. the path a product takes to reach consumers
  7. creating meaningful differences from competing products
  8. delivering products to consumers
  9. dividing a market into groups with shared needs
  10. communicating value to customers
  11. information used to support decisions
  12. moral principles for business behavior
  13. an intangible customer offering
  14. intermediary who sells to retailers
  15. all potential buyers of a product
  16. predicting future sales or demand
  17. giving free trials to encourage purchase
  18. shared values affecting buying behavior
Down
  1. money earned after expenses
  2. person who buys and uses products
  3. managing the movement of goods
  4. channels used to deliver advertising
  5. a physical characteristic of a product
  6. creating a unique identity for a product
  7. selecting which segment to serve
  8. a good or service offered to customers
  9. what a customer receives versus what they give
  10. the container or wrapping of a product
  11. business that sells directly to consumers
  12. how consumers perceive a product versus competitors
  13. the advantage a product provides
  14. a group of customers with similar traits
  15. creating recognition for a product

33 Clues: money earned after expenses • repeat purchasing of a brand • managing the movement of goods • long-term plan to achieve goals • an intangible customer offering • selecting which segment to serve • delivering products to consumers • communicating value to customers • the advantage a product provides • person who buys and uses products • all potential buyers of a product • ...

1.4 Making the Business Effective 2025-04-01

1.4 Making the Business Effective crossword puzzle
Across
  1. The ability of a product to fit in with a customer's lifestyle or routine (11)
  2. The amount of money a customer would need in order to buy a good or service (5)
  3. Measuring where existing brands sit on a two-factor grid, for example (6,3)
  4. Methods of making a consumer aware of a product and persuading them to buy it, includes
  5. A forecast estimating the cash inflows and outflows of a business over a future time period (4,4)
  6. sales promotion and public relations (9)
Down
  1. The dividing up of a market to meet the needs of consumers with similar preferences (12)
  2. A good or service sold to consumers (7)
  3. The characteristics of a population, such as age, gender, race, nationality, disability, and occupation (12)
  4. _____ market is the particular group of consumers at which a business aims its products and services (6)
  5. The ingredients needed to produce a marketing policy normally known as the 4Ps (9,3)
  6. Business ____ are a document produced by a new or existing business that shows what its objectives are and how
  7. will meet them (4)
  8. How a product or service is distributed to the customer (5)

14 Clues: will meet them (4) • A good or service sold to consumers (7) • sales promotion and public relations (9) • How a product or service is distributed to the customer (5) • Measuring where existing brands sit on a two-factor grid, for example (6,3) • The ability of a product to fit in with a customer's lifestyle or routine (11) • ...

The Customer Service puzzle 2014-02-12

The Customer Service puzzle crossword puzzle
Across
  1. This can be given and received
  2. Act quickly
  3. Having knowledge - learned or cultured
  4. To give attention with the ear
  5. In ethics this is regarded as truthful and honest action
Down
  1. Facial expression
  2. Work produced by a group
  3. Guidance or direction
  4. Someone who interacts with others

9 Clues: Act quickly • Facial expression • Guidance or direction • Work produced by a group • This can be given and received • To give attention with the ear • Someone who interacts with others • Having knowledge - learned or cultured • In ethics this is regarded as truthful and honest action

Branding 3 2025-12-02

Branding 3 crossword puzzle
Across
  1. name, term, sign,symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.
  2. Brand _ _ _ _ _ _Influences consumer decisions made away from the point of purchase.
  3. based brand equity is approach from brand equity from the perspective of the customer
  4. measure of the perceived worth of a brand or product in the eyes of consumers
  5. involvement results when consumers lack either purchase motivation, purchase ability or purchase opportunity
  6. or face some other constraint such that they cannot make a more deliberate or thoughtful
  7. customer-based brand equity is customers reacting more favorably to presence of brand.
  8. The highest level of the brand hierarchy.
  9. lack of purchase _ _ _ _ _ _ _is when customers don’t know anything else about the brands in a category
  10. purchase _ _ _ _ _ _ _ _ _ _ _ opportunity is when customers don’t have the
Down
  1. effect that in brand equity arises from differences in customer response
  2. choice
  3. customer-based brand equity is ccustomers reacting negatively to presence of brand
  4. lack of purchase _ _ _ _ _ _ _ _ is when customers don’t care about the product or service.
  5. Brand _ _ _ _ _ _ _ _ _ _ _ Influences consumer at point of sale.

15 Clues: choice • The highest level of the brand hierarchy. • Brand _ _ _ _ _ _ _ _ _ _ _ Influences consumer at point of sale. • effect that in brand equity arises from differences in customer response • purchase _ _ _ _ _ _ _ _ _ _ _ opportunity is when customers don’t have the • measure of the perceived worth of a brand or product in the eyes of consumers • ...

SRE Puzzle 2021-09-23

SRE Puzzle crossword puzzle
Across
  1. A defined quantitative measure of some aspect of the level of service that is provided
  2. what happens when you ask a software engineer to design an operations function
  3. a written record of an incident, its impact, the actions taken to mitigate or resolve it, the root cause(s), and the follow-up actions
  4. A (legal) agreement with repercussions for failure to meet
  5. tr
  6. something where a human needs to take action immediately
  7. balance service reliability with the pace of innovationKind of work that is manual, repetitive, automatable, tactical, devoid of enduring value.
  8. mttr
Down
  1. fr
  2. balance service reliability with the pace of innovation
  3. a customer created item wherea human needs to take action but not now
  4. 90% availability is how many hours of downtime per month
  5. la
  6. av
  7. A target value or range of values for a service level

15 Clues: fr • la • av • tr • mttr • A target value or range of values for a service level • balance service reliability with the pace of innovation • 90% availability is how many hours of downtime per month • something where a human needs to take action immediately • A (legal) agreement with repercussions for failure to meet • ...

Your marketing nightmares 2023-04-14

Your marketing nightmares crossword puzzle
Across
  1. How did Yoda get his first lead? He used ___ force
  2. Which type of (consumer) market segmentation looks at the lifestyle, interests and beliefs of a customer?
  3. ___ moment of truth refers to the moment in the buying process when the consumer researches a product, prior to meeting your brand.
  4. Based on a questionnaire, you see that your typical customers are 30 years old single females. This helps you in preparing the ___ segmentation.
  5. I am the bullseye you aim for: If you don't hit me with specificity, your marketing efforts will miss the mark. What am I?
  6. ___ dissonance happens, when even though a customer knows the product is bad for their health (eg. cola), they purchase it anyway.
  7. Principles or standards of behaviour, one's judgement of what is important in life.
  8. Why didn't the introverted guy get the online marketing job? Because he was anti- ___ .
  9. Convenience, cost, communication, ____ . What is the 4th C in the 4C marketing model?
  10. I am like a GPS, but if you don’t track me, how do you know you are on the right path? What am I?
  11. Consumer ___ is a path of interactions that your customer goes through before, during and after buying your product.
Down
  1. Product, Price, Promotion, ___ . What is the 4th P in the 4P marketing mix.
  2. A marketer's favourite drink: ___-y
  3. You ask your customers to fill out a satisfaction survey. You are focusing on ___ behaviour.
  4. When positioning a brand (perceived by a customer), what are the low-price/high-quality brands called?
  5. Describe or draw attention to (a product, service, or event) in a public medium in order to promote sales or attendance.
  6. ___ experience is the way a user interacts with and experiences a product, service, or system, and their reactions to that system.
  7. a symbol or other small design adopted by an organization to identify its products.

18 Clues: A marketer's favourite drink: ___-y • How did Yoda get his first lead? He used ___ force • Product, Price, Promotion, ___ . What is the 4th P in the 4P marketing mix. • Principles or standards of behaviour, one's judgement of what is important in life. • a symbol or other small design adopted by an organization to identify its products. • ...

Cloud Security Center of Excellence Crossword Puzzle 2017-03-08

Cloud Security Center of Excellence Crossword Puzzle crossword puzzle
Across
  1. The capability provided to the customer to deploy on the cloud infrastructure customer-created or acquired applications created using programming languages, libraries, services and tools supported by the provider
  2. A type of cloud service where companies can maintain control of an internally managed private cloud while relying on the public cloud as needed: For instance during peak periods some applications, or portions of applications can be migrated to the Public Cloud
  3. Information Security Risk Assessment abbreviation
  4. Contact email address for Cloud Security COE
Down
  1. This is known as a on-demand computing, and it is a kind of internet-based computing
  2. Providers use the internet to make resources, such as applications (also known as Software-as-a-service) and storage, available to the general public, or on a ‘public cloud
  3. The cloud infrastructure is provisioned for exclusive use by a single organization (customer) comprising multiple internal customers or business units
  4. The process of creating systems of prevention and recovery to deal with potential threats to a company
  5. Microsoft cloud; can be public or private
  6. The capability provided to the customer is to use the provider's applications running on a cloud infrastructure
  7. Center of Excellence

11 Clues: Center of Excellence • Microsoft cloud; can be public or private • Contact email address for Cloud Security COE • Information Security Risk Assessment abbreviation • This is known as a on-demand computing, and it is a kind of internet-based computing • The process of creating systems of prevention and recovery to deal with potential threats to a company • ...

Business Revision 2013-10-11

Business Revision crossword puzzle
Across
  1. another word for enterprise
  2. this is thinking outside the box
  3. protect the name, symbol or another device
  4. creating a new product, the initial idea
  5. a person who owns their own business
  6. the person who buys the good or service
  7. this is the negative thinking hat
Down
  1. protects the ownership of a invention
  2. Another word for business
  3. creating a product consumers want
  4. writing everything that comes to your head
  5. this is the creative thinking hat
  6. the person who uses the good or service
  7. protects what they produce
  8. something you do for someone else you sell
  9. something you can touch

16 Clues: something you can touch • Another word for business • protects what they produce • another word for enterprise • this is thinking outside the box • creating a product consumers want • this is the creative thinking hat • this is the negative thinking hat • a person who owns their own business • protects the ownership of a invention • the person who uses the good or service • ...