customer service Crossword Puzzles

About: The Weaver Group Realty, Inc. 2023-11-15

About: The Weaver Group Realty, Inc. crossword puzzle
Across
  1. Owners of Rental Properties
  2. Type of Video in our Listings
  3. Determining present worth of your Home
  4. Abbreviation for Single Family Residence
  5. Short or Long Term lease
  6. Type of Management Services we offer
  7. A Buyers specific wants/needs
  8. Customers who are looking for a new home
  9. Satisfied Customer shares their experience with others
  10. Vacant Lot or Acreage
Down
  1. Our favorite people
  2. Free service we offer for witnessing signatures
  3. Customers who want to move away
  4. Last name of our new Owners, Tom & Tammy
  5. Tailored Search matching your criteria
  6. Where Dreams find their ????
  7. Discussions between agents to determine price
  8. This is where your heart is
  9. First name of our new Broker

19 Clues: Our favorite people • Vacant Lot or Acreage • Short or Long Term lease • Owners of Rental Properties • This is where your heart is • Where Dreams find their ???? • First name of our new Broker • Type of Video in our Listings • A Buyers specific wants/needs • Customers who want to move away • Type of Management Services we offer • Tailored Search matching your criteria • ...

ABSA KickStart Activity 2 - Crossword Puzzle 1 2023-12-11

ABSA KickStart Activity 2 - Crossword Puzzle 1 crossword puzzle
Across
  1. From the Nwando program, the _( 4 words), has digitised and automated 14 General Ledger accounts ( 12 spaces).
  2. A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
  3. Colleagues are encouraged to give feedback using #_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).
  4. A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation (Abbreviated, 3 spaces).
  5. The type of fraud where someone impersonates the customer (3 words & 15 spaces).
  6. The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
  7. Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
  8. The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6 spaces).
Down
  1. We innovate for our colleagues, clients and communities - ABSA Value (1 word & 11 spaces).
  2. Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15 spaces).
  3. The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own (3 words & 16 spaces).
  4. The term used to say that something is working or continuing in the normal way (3 spaces).
  5. An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
  6. Warmed lead where Customer showed interest (2 words & 8 words).
  7. An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
  8. What is the name of the 3rd party agent that calls customers to take up a Personal Loan product (Abbreviated, 3 spaces).
  9. Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).
  10. CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1 word & 7 spaces).

18 Clues: Warmed lead where Customer showed interest (2 words & 8 words). • The type of fraud where someone impersonates the customer (3 words & 15 spaces). • The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces). • An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces). • ...

Service Recognition Week 2025 2025-09-30

Service Recognition Week 2025 crossword puzzle
Across
  1. This Bill to customer number is different than sold to and usually groups multiple sold to accounts together. Best used when multiple locations want to receive invoices to a central location
  2. This Bill to customer number is same as sold to
  3. This team handles all things LSA, Service agreement, dish machine, and water operations
  4. A requirement of a EDP Lease Agreement of how much chemical a customer is required to purchase in a month (Minimum Product Purchase Requirement)
  5. This team is dedicated to making life easier for the sales field. Works to streamline administrative tasks, and ensure salespeople have the tools and information they need.
  6. This type of account number also has a default and a standard, but it determines where the AR "lives" and how statements are sent
Down
  1. This type of bill to number designates the lease invoices to be delivered via invoice list
  2. Rental equipment that is not generating revenue is in a(n) ______ status?
  3. An invoice that generates monthly if a customer fails to purchase enough chemical outlined in their lease agreement (Minimum Product Purchase Agreement)
  4. This team works with the field and CA team to track down and fix complex issues
  5. Supports business operations by providing reporting, metrics, project support, etc.
  6. Corporate pricing that outlines terms & conditions

12 Clues: This Bill to customer number is same as sold to • Corporate pricing that outlines terms & conditions • Rental equipment that is not generating revenue is in a(n) ______ status? • This team works with the field and CA team to track down and fix complex issues • Supports business operations by providing reporting, metrics, project support, etc. • ...

business terms 2020-02-27

business terms crossword puzzle
Across
  1. a person who is helping you in business or fellow worker.
  2. someone who moves up in the business.
  3. the point in a business where revenue from sales exactly equals the fixed cost.
  4. of adviser, a group of people who give counselor opinions on how to run a business.
  5. a business owned by one or more person.
  6. a person who buys a good or service regularly.
  7. financing, a loan that has to be paid back.
  8. on investment, the percentage of profit earned by investing.
  9. public sales message that entice customers to buy.
  10. structure, the form or type of owner ship.
  11. to show a customer how to you use a product.
  12. goods or products that are made from raw materiel.
  13. a business with n owner.
  14. the work of keeping written records of business transcriptions.
  15. flow, money coming and going out of a business.
  16. of goods, direct expense to produce.
  17. a systematic plan or action.
  18. an owner of an store or business.
  19. a careful plan that controls spending a lot of money.
  20. form, a printed paper that records a costumers perches.
  21. carefully study and find some facts.
  22. a place that sales goods and services.
Down
  1. an exhibit that shows a product.
  2. profit, the amount of profit left after all the business.
  3. a system of paying a sales person.
  4. a similar business rival who seals the same thing as you
  5. person who is likely a customer.
  6. two or more people running a business.
  7. a brief business letter to consumers.
  8. a business that seals products directly to consumers.
  9. someone who buys goods or services on a day to day basis from you.
  10. an amount of money owed for a good or service.
  11. a written statement of good or services have been received .
  12. with other business people.
  13. a person who buys goods for his or hers own needs.
  14. an adviser that meets with you regularly.
  15. everything you do to tell a customer about your business.
  16. a person who gives advice or opinion to help you in business.
  17. form, a for used to register a business name.
  18. anything that does good things that helps or aids us.
  19. a model of a product or invention.
  20. money or property used to start or grown a business
  21. a time that is at the right chance.
  22. plan, a plan or action for starting a business.
  23. a company that allows people to barrow money.
  24. something that is really important.
  25. expense, ongoing expense to run a business.

47 Clues: a business with n owner. • with other business people. • a systematic plan or action. • an exhibit that shows a product. • person who is likely a customer. • an owner of an store or business. • a system of paying a sales person. • a model of a product or invention. • a time that is at the right chance. • something that is really important. • of goods, direct expense to produce. • ...

parts management 2023-01-17

parts management crossword puzzle
Across
  1. Parts Technician In a full-service dealership the parts department's largest customer is the service department.
  2. original equipment manufacturer
  3. deliver and pick up all necessary parts and supplies
  4. Personal protective equipment
  5. responsible for all incoming shipments and parts receiving documentation
  6. often seen as the hub of all activity at the dealership.
Down
  1. Manager Some operations have this position to assist the parts manager in running the department.
  2. companies that buy volume from a manufacturere but may only sell some items.
  3. the layers of responsibility are designated

9 Clues: Personal protective equipment • original equipment manufacturer • the layers of responsibility are designated • deliver and pick up all necessary parts and supplies • often seen as the hub of all activity at the dealership. • responsible for all incoming shipments and parts receiving documentation • ...

Marketing Mix 2024-09-05

Marketing Mix crossword puzzle
Across
  1. Represents an item or service designed to satisfy customer needs and wants
  2. Where the business is located
  3. The set of controllable variable (the four P's) that a company uses to influence and meet their needs of its target customers
Down
  1. A short-term campaign for a business to attract consumers
  2. How a business advertises their product or service
  3. Something you should consider when creating your product
  4. Something you should consider when deciding your price
  5. ____ of marketing affects consumers purchases
  6. Reflects what customers are willing to pay

9 Clues: Where the business is located • Reflects what customers are willing to pay • ____ of marketing affects consumers purchases • How a business advertises their product or service • Something you should consider when deciding your price • Something you should consider when creating your product • A short-term campaign for a business to attract consumers • ...

You still suck 2023-09-28

You still suck crossword puzzle
Across
  1. what do you call the original training room
  2. what does each device have in them to receive wifi signals
  3. Where do we post our complaints
  4. How many hours is the sla for the noc to troubleshoot the hard down from a customer?
  5. What do you call the family standards wireless network protocolls
Down
  1. which is one of the tabs in crm under support?
  2. what is Alis favourite drink?
  3. How many hours need to pass before the customer is eligibile to be compensated for a service down?
  4. what is the reason you can be charged for an installation
  5. what drop down do you select if you are ready to take calls?

10 Clues: what is Alis favourite drink? • Where do we post our complaints • what do you call the original training room • which is one of the tabs in crm under support? • what is the reason you can be charged for an installation • what does each device have in them to receive wifi signals • what drop down do you select if you are ready to take calls? • ...

Section 28.1 2023-06-18

Section 28.1 crossword puzzle
Across
  1. Are typically entitled to either a discount on the current purchase.
  2. A bank, might conduct customer satisfaction research on the quality of its ___ lending service.
  3. The process and methods used to gather information, analyze it and report findings related to marketings goods and services.
  4. For example, it is easer for law to track ____ down criminals and for banks to prevent fraud.
  5. Of points that can be used for future purchases.
Down
  1. Also known as a customer relationship management.
  2. A company's ability and willingness to act on the information.
  3. Come into possesion of.
  4. A collection of related information about a specific topic.
  5. Including everything; regarded as a whole general.

10 Clues: Come into possesion of. • Of points that can be used for future purchases. • Also known as a customer relationship management. • Including everything; regarded as a whole general. • A collection of related information about a specific topic. • A company's ability and willingness to act on the information. • ...

Careers In The FoodService Industry 2023-08-23

Careers In The FoodService Industry crossword puzzle
Across
  1. area of a restaurant which is not usually seen by the public
  2. to gain employment and become successful
  3. improve customer satisfaction
  4. kitchen hierarchy system designed to assign specific tasks to staff
Down
  1. set of skills, understandings and personal attributes which make people more
  2. assistance provided by a company to customers who buy or use their services
  3. area of a restaurant where guests and diners sit to enjoy their meals
  4. cooperative action of a group of people to achieve a goal
  5. moral principles which govern a person’s or group’s behaviors
  6. act of enjoying a meal in a social setting

10 Clues: improve customer satisfaction • to gain employment and become successful • act of enjoying a meal in a social setting • cooperative action of a group of people to achieve a goal • area of a restaurant which is not usually seen by the public • moral principles which govern a person’s or group’s behaviors • ...

Quality Mgt 2025-03-03

Quality Mgt crossword puzzle
Across
  1. – The key stakeholder whose satisfaction depends on quality.
  2. – The measure of how well a product or service meets or exceeds expectations.
  3. – A measure of how consistently a product performs as expected.
  4. – The ability to produce high-quality goods and services with minimal waste.
  5. – A product's ability to function at a high standard.
Down
  1. – A reactive process that inspects and tests products before they reach the customer.
  2. – A proactive approach that focuses on preventing defects.
  3. – A measure of how long a product lasts without breaking down.
  4. – The amount of money saved when defects and waste are reduced.
  5. – The factor that drives businesses to maintain high quality to attract customers.

10 Clues: – A product's ability to function at a high standard. • – A proactive approach that focuses on preventing defects. • – The key stakeholder whose satisfaction depends on quality. • – A measure of how long a product lasts without breaking down. • – The amount of money saved when defects and waste are reduced. • ...

Bricks in Pajamas 2021-12-02

Bricks in Pajamas crossword puzzle
Across
  1. what do we do before we start practice
  2. who is assistant research leader
  3. what is our team name
  4. who is robot manager
  5. competition day
  6. Pillars of behavior we try to uphold throughout the season
  7. Who is team captain and communications
  8. having fun as a group is more important than winning
  9. how our work here affects us outside the team
  10. who is project manager
  11. who is builder
  12. innovation project
Down
  1. who is new research trainee
  2. our goals for each meeting(agenda)
  3. who are junior coders
  4. WHo is Creative director
  5. Local delivery service that focuses on both worker and customer ease
  6. helping eachother and working together
  7. who is robot/mission expert

19 Clues: who is builder • competition day • innovation project • who is robot manager • what is our team name • who are junior coders • who is project manager • WHo is Creative director • who is new research trainee • who is robot/mission expert • who is assistant research leader • our goals for each meeting(agenda) • what do we do before we start practice • ...

PAC CrossWord Puzzle 2023-12-07

PAC CrossWord Puzzle crossword puzzle
Across
  1. Removal of a line of business but keeping the account active with other services.
  2. Remove all lines of business.
  3. is used to fix provisioning issues.
  4. A geographical area used to determine the boundaries for local calling, billing, and assigning specific phone numbers, which can encompass multiple area codes
  5. An operation with two or more persons handling incoming or outgoing calls
  6. is the main tool used for provisioning and fallout for Next Gen (NG) customers.
  7. is a tool to work, and manage tasks, brought in through various sources. CoPilot
Down
  1. is a neutral third-party used to disperse and manage Spectrum’s number portability requests.
  2. A telephone number owned by another provider that is transferred to Spectrum Voice service.
  3. is a Pre-Install Service Delivery team
  4. identifies service provider information on any telephone number.
  5. is a tool used to view and monitor the status of a port order and to view the order history
  6. is a positive order acceptance response and includes the date the losing/current carrier will release the number to port to the winning/new service provider.
  7. is automatically generated by OSM and sent to Neustar on the LSR request.
  8. refers to the records a service provider holds with information regarding a business’s account.
  9. allows companies to port a telephone number for a customer within a rate system from one switch to anothe
  10. is a portal tool that has various tabs to assist with account handling for all customers.
  11. is a connected device that features a voice-enabled entertainment experience designed to make it easy for customers to find and enjoy their favorite streaming content – including Spectrum TV

18 Clues: Remove all lines of business. • is used to fix provisioning issues. • is a Pre-Install Service Delivery team • identifies service provider information on any telephone number. • is automatically generated by OSM and sent to Neustar on the LSR request. • An operation with two or more persons handling incoming or outgoing calls • ...

PAC CrossWord Puzzle 2023-12-07

PAC CrossWord Puzzle crossword puzzle
Across
  1. Removal of a line of business but keeping the account active with other services.
  2. Remove all lines of business.
  3. is used to fix provisioning issues.
  4. A geographical area used to determine the boundaries for local calling, billing, and assigning specific phone numbers, which can encompass multiple area codes
  5. An operation with two or more persons handling incoming or outgoing calls
  6. is the main tool used for provisioning and fallout for Next Gen (NG) customers.
  7. is a tool to work, and manage tasks, brought in through various sources. CoPilot
Down
  1. is a neutral third-party used to disperse and manage Spectrum’s number portability requests.
  2. A telephone number owned by another provider that is transferred to Spectrum Voice service.
  3. is a Pre-Install Service Delivery team
  4. identifies service provider information on any telephone number.
  5. is a tool used to view and monitor the status of a port order and to view the order history
  6. is a positive order acceptance response and includes the date the losing/current carrier will release the number to port to the winning/new service provider.
  7. is automatically generated by OSM and sent to Neustar on the LSR request.
  8. refers to the records a service provider holds with information regarding a business’s account.
  9. allows companies to port a telephone number for a customer within a rate system from one switch to anothe
  10. is a portal tool that has various tabs to assist with account handling for all customers.
  11. is a connected device that features a voice-enabled entertainment experience designed to make it easy for customers to find and enjoy their favorite streaming content – including Spectrum TV

18 Clues: Remove all lines of business. • is used to fix provisioning issues. • is a Pre-Install Service Delivery team • identifies service provider information on any telephone number. • is automatically generated by OSM and sent to Neustar on the LSR request. • An operation with two or more persons handling incoming or outgoing calls • ...

PAC CrossWord Puzzle 2023-12-07

PAC CrossWord Puzzle crossword puzzle
Across
  1. Removal of a line of business but keeping the account active with other services.
  2. Remove all lines of business.
  3. is used to fix provisioning issues.
  4. A geographical area used to determine the boundaries for local calling, billing, and assigning specific phone numbers, which can encompass multiple area codes
  5. An operation with two or more persons handling incoming or outgoing calls
  6. is the main tool used for provisioning and fallout for Next Gen (NG) customers.
  7. is a tool to work, and manage tasks, brought in through various sources. CoPilot
Down
  1. is a neutral third-party used to disperse and manage Spectrum’s number portability requests.
  2. A telephone number owned by another provider that is transferred to Spectrum Voice service.
  3. is a Pre-Install Service Delivery team
  4. identifies service provider information on any telephone number.
  5. is a tool used to view and monitor the status of a port order and to view the order history
  6. is a positive order acceptance response and includes the date the losing/current carrier will release the number to port to the winning/new service provider.
  7. is automatically generated by OSM and sent to Neustar on the LSR request.
  8. refers to the records a service provider holds with information regarding a business’s account.
  9. allows companies to port a telephone number for a customer within a rate system from one switch to anothe
  10. is a portal tool that has various tabs to assist with account handling for all customers.
  11. is a connected device that features a voice-enabled entertainment experience designed to make it easy for customers to find and enjoy their favorite streaming content – including Spectrum TV

18 Clues: Remove all lines of business. • is used to fix provisioning issues. • is a Pre-Install Service Delivery team • identifies service provider information on any telephone number. • is automatically generated by OSM and sent to Neustar on the LSR request. • An operation with two or more persons handling incoming or outgoing calls • ...

Operations 2022-08-01

Operations crossword puzzle
Across
  1. Better call Duke
  2. now the customer is really excited! Calling to schedule
  3. You've passed ______
  4. Following code for municipalities
Down
  1. Updates Updates and more Updates!
  2. roof measurements, electrical, setbacks, oh my!
  3. can we connect to your grid?
  4. Lets get troubleshooting

8 Clues: Better call Duke • You've passed ______ • Lets get troubleshooting • can we connect to your grid? • Updates Updates and more Updates! • Following code for municipalities • roof measurements, electrical, setbacks, oh my! • now the customer is really excited! Calling to schedule

Supply chain management Chapter 14 2015-04-29

Supply chain management Chapter 14 crossword puzzle
Across
  1. a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
  2. a method of moving inventory into whithin and out of the warehouse.
  3. an entire group of individuals who orchestrates the movement of goods, service, and information.
  4. The connected chain of all of the business entities.
  5. an inventory control system that manages the replenishments of goods from the manufacter.
  6. a system whereby orders are entered into supply chain and filled.
  7. a distribution technique that includes any kind of product or service that can be distributed electronically.
  8. When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
  9. includes the group of activities that facilitates the joint development and marketing of new offering amounts.
  10. a real-time inventor system that triggers shipment only when a good is sold to the end user.
  11. bundles of interconnected activities that stretch across firms in the supply chain.
  12. a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
  13. concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
  14. a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
  15. A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
  16. a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
  17. a production method whereby products are not made until an order is placed by the customer.
  18. the link thet connects all the logistics functions of the supply chain.
Down
  1. closely related to the manufacting flow management process and contains several characteristics.
  2. an inventory control system that manages the replenishment of raw material, supplie, and components.
  3. seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
  4. information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
  5. allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
  6. presents a multi-company, unified response system to the customers wherever complaints.
  7. enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
  8. the process of strategically managing the efficient flow and storage of raw material.

26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...

Chapter 14 Supply chain management 2015-04-29

Chapter 14 Supply chain management crossword puzzle
Across
  1. a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
  2. a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
  3. a distribution technique that includes any kind of product or service that can be distributed electronically.
  4. presents a multi-company, unified response system to the customers wherever complaints.
  5. seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
  6. a method of moving inventory into whithin and out of the warehouse.
  7. a production method whereby products are not made until an order is placed by the customer.
  8. A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
  9. includes the group of activities that facilitates the joint development and marketing of new offering amounts.
  10. a system whereby orders are entered into supply chain and filled.
  11. an entire group of individuals who orchestrates the movement of goods, service, and information.
  12. the process of strategically managing the efficient flow and storage of raw material.
  13. bundles of interconnected activities that stretch across firms in the supply chain.
  14. The connected chain of all of the business entities.
  15. concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
  16. an inventory control system that manages the replenishment of raw material, supplie, and components.
  17. enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
  18. an inventory control system that manages the replenishments of goods from the manufacter.
Down
  1. a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
  2. closely related to the manufacting flow management process and contains several characteristics.
  3. the link thet connects all the logistics functions of the supply chain.
  4. allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
  5. a real-time inventor system that triggers shipment only when a good is sold to the end user.
  6. a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
  7. information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
  8. When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.

26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...

Marketing Crossword 2020-02-27

Marketing Crossword crossword puzzle
Across
  1. an exhibit that shows a product.
  2. plan a plan or action for starting a business.
  3. a written statement of good or services have been received .
  4. of goods direct expense to produce,manufacture, or purchase the merchandise or services you sell to customers.
  5. a model of a product or invention.
  6. a systematic plan or action.
  7. form a for used to register a business name.
  8. a system of paying a sales person.
  9. something that is really important.
  10. a careful plan that controls spending a lot of money.
  11. to show a customer how to you use a product.
  12. two or more people running a business.
  13. a business that seals products directly to consumers.
  14. a business owned by one or more person.
  15. flow money coming and going out of a business.
  16. everything you do to tell a customer about your business.
  17. socializing with other business people.
  18. a place that sales goods and services.
  19. on investment the percentage of profit earned by investing.
  20. a business with n owner.
  21. a person who is helping you in business or fellow worker.
  22. a company that allows people to barrow money.
  23. someone who buys goods or services on a day to day basis from you.
  24. an adviser that meets with you regularly.
Down
  1. a person who gives advice or opinion to help you in business.
  2. a person who buys a good or service regularly.
  3. profit the amount of profit left after all the business.
  4. the work of keeping written records of business transcriptions.
  5. someone who moves up in the business.
  6. public sales message that entice customers to buy.
  7. goods or products that are made from raw materiel.
  8. financing a loan that has to be paid back.
  9. a similar business rival who seals the same thing as you
  10. a time that is at the right chance.
  11. of adviser, a group of people who give counselor opinions on how to run a business.
  12. a brief business letter to consumers.
  13. expense ongoing expense to run a business.
  14. anything that does good things that helps or aids us.
  15. the point in a business where revenue from sales exactly equals the fixed cost.
  16. a person who is likely a customer.
  17. carefully study and find some facts.
  18. an owner of an store or business.
  19. structure the form or type of owner ship.
  20. an amount of money owed for a good or service.
  21. money or property used to start or grown a business
  22. a person who buys goods for his or hers own needs.
  23. form a printed paper that records a costumers perches.

47 Clues: a business with n owner. • a systematic plan or action. • an exhibit that shows a product. • an owner of an store or business. • a model of a product or invention. • a system of paying a sales person. • a person who is likely a customer. • a time that is at the right chance. • something that is really important. • carefully study and find some facts. • ...

Fun with words 2013-02-04

Fun with words crossword puzzle
Across
  1. ....... SLA seen in the service call in OVSD is
  2. is a world leader in finding, mining and processing the earth's mineral
  3. Status when the issue in service call is linked to a problem record
  4. If it isn’t ..... it didn’t happen
Down
  1. One stop shop for Knowledge artifacts
  2. led the purchase of the Rio Tinto mines/ the company's first president.
  3. Document for change assessment
  4. extraction of valuable minerals or other geological materials from the earth
  5. In Greek means unbreakable/precious gem

9 Clues: Document for change assessment • If it isn’t ..... it didn’t happen • One stop shop for Knowledge artifacts • In Greek means unbreakable/precious gem • ....... SLA seen in the service call in OVSD is • Status when the issue in service call is linked to a problem record • led the purchase of the Rio Tinto mines/ the company's first president. • ...

Marketing Recap Crossword 2023-11-13

Marketing Recap Crossword crossword puzzle
Across
  1. Activities to find out opinions about our product or service.
  2. Where our customers live
  3. Where our product or service is against other similar products.
Down
  1. The buying habits of our target market. It's not naughty though.
  2. Someone who will buy our products or services.
  3. A sector of the population who are likely to buy our products. or services.
  4. The people we are aiming our advertising at.
  5. A form of market research where we ask people directly.
  6. The activity of promoting and advertising our products and services.

9 Clues: Where our customers live • The people we are aiming our advertising at. • Someone who will buy our products or services. • A form of market research where we ask people directly. • Activities to find out opinions about our product or service. • Where our product or service is against other similar products. • ...

Credit Services Crossword Mania Part 2 ! 2022-02-11

Credit Services Crossword Mania Part 2 ! crossword puzzle
Across
  1. The ___ Icon on the account information page represents a customer has Internet service
  2. The ____ History Screen allows associates to view adjustments in real time
  3. The PDF ___ is viewable by the envelope icon
Down
  1. Type of address customer receives all mail at
  2. Biller that is currently absorbing ICOMS
  3. ____ maintenance screen allows associates to leave a note
  4. Type of note that should ALWAYS be left in CSG
  5. The ___ Biller History tool allows associates to search for historic ICOMS account information

8 Clues: Biller that is currently absorbing ICOMS • The PDF ___ is viewable by the envelope icon • Type of address customer receives all mail at • Type of note that should ALWAYS be left in CSG • ____ maintenance screen allows associates to leave a note • The ____ History Screen allows associates to view adjustments in real time • ...

Marketing & Entrepreneurship Key Terms 2025-05-28

Marketing & Entrepreneurship Key Terms crossword puzzle
Across
  1. Activities to promote and sell products
  2. Costs of running a business
  3. A plan for managing money
  4. Information from customers to improve products
  5. A company that provides materials or products
  6. Efforts to promote a product or service
  7. An early sample of a product
  8. A person who buys products or services
  9. A symbol or name that identifies a business
  10. The amount earned after expenses
  11. A specialized segment of the market
  12. The exchange of goods for money
  13. Customers who repeatedly buy from a business
  14. Creating new ideas or products
  15. Income generated by a business
  16. The group a business aims to sell to
Down
  1. Person who starts a business
  2. When two or more companies try for customers
  3. The introduction of a new product
  4. Goods or services offered to customers
  5. The desire for a product or service
  6. A graphic symbol representing a company
  7. A business that licenses its brand and methods
  8. Analysis of strengths, weaknesses, opportunities, threats
  9. The plan to reach business goals
  10. The place where buying and selling happen
  11. Money put into a business for growth

27 Clues: A plan for managing money • Costs of running a business • Person who starts a business • An early sample of a product • Creating new ideas or products • Income generated by a business • The exchange of goods for money • The plan to reach business goals • The amount earned after expenses • The introduction of a new product • The desire for a product or service • ...

The Nature of Business 2023-02-21

The Nature of Business crossword puzzle
Across
  1. number of similar products that will be offered for sale at a particular point in time and at a particular price
  2. all businesses within a category doing similar work
  3. a person who purchases a good or service
  4. all of the money matters involved in running a business
  5. type of business that primarily use labor to offer intangible products to satisfy consumer needs
  6. the activities between businesses and customers involved in buying and selling goods and services
  7. an organization that produces or distributes a good or service for profit
Down
  1. produces goods used by other businesses, organizations, governments, or consumers
  2. making a product or providing a service
  3. use the skills of employees to offer activities and assistance to satisfy customer needs
  4. creates products that customers need to satisfy needs
  5. the number of similar products that will be bought at a particular point in time at a particular price

12 Clues: making a product or providing a service • a person who purchases a good or service • all businesses within a category doing similar work • creates products that customers need to satisfy needs • all of the money matters involved in running a business • an organization that produces or distributes a good or service for profit • ...

Marketing Crossword Puzzle 2024-08-30

Marketing Crossword Puzzle crossword puzzle
Across
  1. The actual good or service that satisfies the needs or wants of a customer.
  2. Creating strategies to attract customers, including setting goals and forecasting sales.
  3. The amount of money required to purchase a product or service.
  4. Identifying, selecting, monitoring, and evaluating sales channels to ensure products are distributed efficiently.
  5. Communicating information about goods, services, or ideas to achieve a desired outcome.
  6. Determining and adjusting prices to maximize return and meet customers' perceptions of value.
  7. Determining client needs and responding through planned, personalized communication.
Down
  1. Obtaining, developing, maintaining, and improving a product or service mix.
  2. Gathering, accessing, synthesizing, evaluating, and dissemination information to aid in business decisions.
  3. The process of creating, communicating, delivering, and exchanging offerings that have value for the customers.
  4. Where a product is sold and how it is delivered to the market.
  5. The combination of the four elements used to market a product effectively.

12 Clues: Where a product is sold and how it is delivered to the market. • The amount of money required to purchase a product or service. • The combination of the four elements used to market a product effectively. • Obtaining, developing, maintaining, and improving a product or service mix. • The actual good or service that satisfies the needs or wants of a customer. • ...

Hello....It's me..... 2024-01-18

Hello....It's me..... crossword puzzle
Across
  1. Who we call if 811 is on the phone
  2. Who we call if someone wants to speak to Keith
  3. Who we call for HR issues
  4. Who we call if someone wants to start a Franchise
  5. Who we call if a customer has a current termite warranty with an urgent question
  6. Who we call if we cannot find a tech in the NKY area for a job
Down
  1. Who we call for marketing calls
  2. Who we call if Taco Bell calls in to schedule additional service
  3. Who we call if there is a MOLD customer
  4. Who we call if a lifespan client calls in

10 Clues: Who we call for HR issues • Who we call for marketing calls • Who we call if 811 is on the phone • Who we call if there is a MOLD customer • Who we call if a lifespan client calls in • Who we call if someone wants to speak to Keith • Who we call if someone wants to start a Franchise • Who we call if we cannot find a tech in the NKY area for a job • ...

Reception 2025-03-14

Reception crossword puzzle
Across
  1. Something to quench your thirst
  2. What is the first thing you should do when greeting a customer?
  3. What is the maximum number of shots per hole?
Down
  1. Customer might be interested in this after their game?
  2. To give the best service always focussing on...
  3. You need to explain this to the guest before they begin?
  4. How high can you swing you golf club?

7 Clues: Something to quench your thirst • How high can you swing you golf club? • What is the maximum number of shots per hole? • To give the best service always focussing on... • Customer might be interested in this after their game? • You need to explain this to the guest before they begin? • What is the first thing you should do when greeting a customer?

Service 2022-12-01

Service crossword puzzle
Across
  1. no more
  2. don't do it
  3. bartender in training
  4. style of dining
  5. a common mix of onion, carrot, and celery
  6. greeter
Down
  1. nerds cooking
  2. suffix after a number for seats at a table
  3. a common reaction in cooking
  4. style of dining
  5. system of organizing a kitchen
  6. maker of sauces
  7. under chef

13 Clues: no more • greeter • under chef • don't do it • nerds cooking • style of dining • style of dining • maker of sauces • bartender in training • a common reaction in cooking • system of organizing a kitchen • a common mix of onion, carrot, and celery • suffix after a number for seats at a table

Chapter 7 Vocabulary 2014-01-23

Chapter 7 Vocabulary crossword puzzle
Across
  1. Limited amount of customers who are most likely to buy a specific product or service.
  2. Business in your market that sells a product or service similar to yours.
  3. Something that puts your business ahead of the competition.
  4. Grid used to compare characteristics of your business with those of your direct competitors.
  5. Maximum number of companies an industry can support based on its potential customer base.
  6. Existing information that was previously gathered for a purpose other than the study at hand.
Down
  1. Any social, economic, or political factors that could impact your business including global, national, and industry-related factors.
  2. Group of potential customers who are willing and able to purchase a particular product or service.
  3. New information that is collected for a particular purpose. It is obtained directly from potential customers.
  4. Business that sells a different product or service from yours but fills the same consumer need or want.
  5. Objective social and economic facts about people.
  6. Psychological characteristics of consumers, such as attitudes, opinions, beliefs, interests, personality, and personal preferences.
  7. Organized way to gather and analyze information needed to make business decisions.
  8. Market that includes as many customers as possible.
  9. Market segments based on where consumers live or where businesses are located.

15 Clues: Objective social and economic facts about people. • Market that includes as many customers as possible. • Something that puts your business ahead of the competition. • Business in your market that sells a product or service similar to yours. • Market segments based on where consumers live or where businesses are located. • ...

Activity - Crossword 2024-05-09

Activity - Crossword crossword puzzle
Across
  1. An activity in which money is put at risk for the purpose of making a profit.
  2. To promote goods or services.
  3. A private investor that provides money to start a new business or to grow an existing business.
  4. Money that is left after expenses have been paid for from a business or an investment.
  5. A detailed plan including the strategies planned to achieve the profit goals.
  6. All of the expenses required to start your business.
Down
  1. A process that allows an organization to focus on its goals.
  2. A procedure specific to your operation
  3. where customer pays for product/service
  4. A thing that you can touch or a service that you can offer which is sold to your customers.
  5. The amount that it costs to produce one unit of the product.
  6. The intended group to which a product or service is marketed or advertised.

12 Clues: To promote goods or services. • A procedure specific to your operation • where customer pays for product/service • All of the expenses required to start your business. • A process that allows an organization to focus on its goals. • The amount that it costs to produce one unit of the product. • ...

KickStart Group Activity: Crossword Puzzle 1 2024-01-09

KickStart Group Activity: Crossword Puzzle 1 crossword puzzle
Across
  1. What is the name of the 3rd party agent that calls customers to take up a Personal Loan product(Abbreviated, 3 spaces).
  2. Warmed lead where Customer showed interest (2 words & 8 spaces).
  3. The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
  4. From the Nwando program, the _( 4 words), has digitised and automated 14 General Ledger accounts (12 spaces).
  5. An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
  6. Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15spaces).
  7. The term used to say that something is working or continuing in the normal way (3 spaces).
  8. An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
  9. We innovate for our colleagues, clients and communities - ABSA Value (1 word & 11 spaces).
Down
  1. CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1word & 7 spaces).
  2. A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
  3. The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6spaces).
  4. A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation(Abbreviated, 3 spaces).
  5. Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).
  6. The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own(3 words & 16 spaces).
  7. The type of fraud where someone impersonates the customer (3 words & 15 spaces).
  8. Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
  9. Colleagues are encouraged to give feedback using#_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).

18 Clues: Warmed lead where Customer showed interest (2 words & 8 spaces). • The type of fraud where someone impersonates the customer (3 words & 15 spaces). • The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces). • An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces). • ...

Help Me Model Crossword 2017-04-20

Help Me Model Crossword crossword puzzle
Across
  1. Use my ____ throughout the call.
  2. What should you acknowledge appropriate events with?
  3. When I speak, sound _________.
  4. Give me 100% of your _________.
  5. Your customer doesn't care how much you know until they know how much you ____.
  6. Take _______ of the call and don't allow the customer to ramble.
  7. Don't treat the customer like an _____________.
  8. Listen actively to fully understand my _________ needs.
  9. In addition to expressed needs, what kinds of needs should you also address in a call?
  10. Don't refer to other departments within Citi as ____.
  11. Explain information in a __________ way.
Down
  1. Let me hear the _____ in your voice.
  2. What should you avoid when servicing an account?
  3. Let the customer know that their ____ is valuable.
  4. Go the extra ____.
  5. Go ______ what the customer expected or requested.
  6. Tell me the _______ you will take to solve my problem.
  7. Enthusiastically ______ that you will get the job done for the customer.
  8. ___________ it when I have a life event like a wedding.
  9. What kind of tone should you use with our customers? A ________ tone.
  10. ________ the conversation to focus on the solution, not on the problem.
  11. _______ to all my questions or concerns.
  12. Use ________ word choices, like absolutely and definitely.
  13. Tell the customer about _________ that will meet their needs.
  14. Ask _________ questions.
  15. Solve my issue the _____ time.

26 Clues: Go the extra ____. • Ask _________ questions. • When I speak, sound _________. • Solve my issue the _____ time. • Give me 100% of your _________. • Use my ____ throughout the call. • Let me hear the _____ in your voice. • _______ to all my questions or concerns. • Explain information in a __________ way. • Don't treat the customer like an _____________. • ...

Community Sprint Crossword Puzzle Handout 2018-11-21

Community Sprint Crossword Puzzle Handout crossword puzzle
Across
  1. switched telephone numbers What does PSTN stand for?
  2. To resume services after a temporary disconnection.
  3. Processing timeframe for reconnecting services.
  4. dollars The charge for reconnecting BigPond broadband after disconnection for non-payment.
  5. fee It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
  6. Pass Discounted call and data rates available to customers travelling overseas when International Roaming is activated.
  7. A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
  8. payment Payments made by a customer that need to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post).
  9. dollars Charge amount of per 500 Megabytes (MB) block of data for Day Pass users who exceed their daily allowance on automatic data top-up.
Down
  1. To take up or go on with again after interruption.
  2. day A day for International Roaming Day Pass is defined as Australian Eastern Standard Time (AEST) or as _____.
  3. Total data allowance that a customer can use in eligible countries once International Day Pass is purchased.
  4. To cause to cease or become inoperative for a time; stop temporarily.
  5. digital channel Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
  6. A reason for services to be temporarily suspended or disconnected.

15 Clues: Processing timeframe for reconnecting services. • To take up or go on with again after interruption. • To resume services after a temporary disconnection. • switched telephone numbers What does PSTN stand for? • A reason for services to be temporarily suspended or disconnected. • To cause to cease or become inoperative for a time; stop temporarily. • ...

Glossary one 2022-10-11

Glossary one crossword puzzle
Across
  1. Demand is an economic term that refers to a consumer's wish to purchase goods or services and their willingness to pay for it.
  2. WMS refers to, warehouse management system, an enterprise software system that enables more efficient management of warehouse activities such as receiving, moving, and storing items within the warehouse; order fulfillment; shipping and invoicing of orders; and tracking transactions.
  3. An international system used by businesses to produce products or provide services.
  4. Incomplete goods that are being worked on
  5. Materials ready to be used in production
  6. Customer centricity focuses on providing a positive customer experience at every opportunity, from the sale of the product, to the fulfillment and shipping of the product, to any follow-up customer service.
  7. Facility refers to a warehouse, a production center, or a distribution center.
Down
  1. Distribution is the process of delivering finished products to end users or consumers.
  2. Inventory management is the management of warehousing, materials handling, and transportation.
  3. Automated materials handling is the process of automated short-distance movement of goods within a facility.
  4. Refers to predicting, planning, and coordinating the movement of resources, such as people, materials, inventory, and equipment, from one location to another
  5. Inventory is raw materials, stock, or goods maintained in storage by a business.
  6. A warehouse is a place used to store raw goods and inventory.
  7. Goods Completed products that are ready for storage or shipment to the customer
  8. TMS refers to, transportation management system, an enterprise software system that enables the improved management of transportation and tracking of shipments as they move through the supply chain.

15 Clues: Materials ready to be used in production • Incomplete goods that are being worked on • A warehouse is a place used to store raw goods and inventory. • Facility refers to a warehouse, a production center, or a distribution center. • Goods Completed products that are ready for storage or shipment to the customer • ...

Financial Literacy 2023-10-12

Financial Literacy crossword puzzle
Across
  1. or material result by putting it
  2. account.
  3. expend money with the expectation of achieving
  4. A payment made for services received like
  5. you pay this to the bank when you purchase
  6. the ability of a customer to obtain
  7. financial plans
  8. the cost required for something;
  9. Where i keep my money
  10. or services before payment
Down
  1. You pay this to live in someones property
  2. How i save my money
  3. Who you pay your rent to.
  4. phone
  5. Deposit Have your paycheck put directly in you
  6. What you get when you have a job
  7. money spent on something
  8. Internal Revenue Service
  9. stub Attached to your paycheck
  10. a compulsory contribution to state revenue 5.75%

20 Clues: phone • account. • financial plans • How i save my money • Where i keep my money • money spent on something • Internal Revenue Service • Who you pay your rent to. • or services before payment • or material result by putting it • What you get when you have a job • the cost required for something; • stub Attached to your paycheck • the ability of a customer to obtain • ...

COFA 2014-05-05

COFA crossword puzzle
Across
  1. To be able to create a good user experience you need to understand the _____
  2. A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
  3. The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
  4. Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
  5. A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
Down
  1. A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
  2. The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
  3. When mapping out the touch points of the service, you can use a service _____
  4. _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
  5. A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
  6. Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
  7. The tangible and intangible advantages the user gets from the service is called what?

12 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all • ...

CS Week Challenge 3 2020-09-23

CS Week Challenge 3 crossword puzzle
Across
  1. Steps of Service
  2. Maintain sustainable and mutually beneficial partnerships
  3. Works for an organisation
  4. Guarantee or word of honour
  5. Your trusted partner when it matters...it always matters
Down
  1. Being trustworthy or of performing consistently well
  2. Beliefs about right and wrong
  3. The truth shall set you free
  4. Working together, more than one artiste on a song
  5. Wire transfer funds
  6. Above and beyond the call of duty
  7. Patron at an establishment

12 Clues: Steps of Service • Wire transfer funds • Works for an organisation • Patron at an establishment • Guarantee or word of honour • The truth shall set you free • Beliefs about right and wrong • Above and beyond the call of duty • Working together, more than one artiste on a song • Being trustworthy or of performing consistently well • ...

Chapter 10 Vocab 2014-01-27

Chapter 10 Vocab crossword puzzle
Across
  1. distributing products for amusement
  2. selling a customer additional related products
  3. a few firms affect but do not control an industry
  4. method to communicate publically
  5. costs equal revenue
  6. rankings of a tv show or radio show
  7. short term popular trend
Down
  1. independent broadcaster that contracts with larger networks
  2. a retail store with a physical building
  3. organization that focuses on providing a service
  4. marketing that focuses on a small target
  5. time free from work

12 Clues: time free from work • costs equal revenue • short term popular trend • method to communicate publically • distributing products for amusement • rankings of a tv show or radio show • a retail store with a physical building • marketing that focuses on a small target • selling a customer additional related products • organization that focuses on providing a service • ...

Test 2022-02-16

Test crossword puzzle
Across
  1. tracks the average dollar amount spent each time a customer places an order on a website or mobile app
  2. project announcement posted publicly indicating bids for contractors to complete the project
  3. sales methodology used to move the sale through the stages
  4. customer satisfaction score on a scale of 1- 10
  5. the value of the contracted recurring revenue components of term subscriptions
  6. sets the expectations between the service provider and the customer, describes the products or services to be delivered, specifies the single point-of-contact for end-user problems, and outlines the metrics by which the effectiveness of the process is monitored and approved
Down
  1. a metric that measures how much a contract is worth after it's been executed, including recurring revenue and fees
  2. a goal-setting framework for defining and tracking objectives and outcomes
  3. propaganda tactic used in sales, marketing, public relations, politics, polling, and cults to influence perception by disseminating negative and dubious information, and a manifestation of the appeal to fear
  4. a metric that shows how much an ongoing customer contract is worth by averaging and normalizing its value over a year
  5. a contract that details the responsibilities and obligations of two parties to each other
  6. a plan or a feasibility study to see if a product can be transformed into reality
  7. a contract through which the parties agree not to disclose information covered by the agreement
  8. a metric used to understand the profitability of an investment
  9. part of both project and contract management that helps guarantee the work for a project will be done according to certain guidelines and expectations

15 Clues: customer satisfaction score on a scale of 1- 10 • sales methodology used to move the sale through the stages • a metric used to understand the profitability of an investment • a goal-setting framework for defining and tracking objectives and outcomes • the value of the contracted recurring revenue components of term subscriptions • ...

Test 2022-02-16

Test crossword puzzle
Across
  1. tracks the average dollar amount spent each time a customer places an order on a website or mobile app
  2. project announcement posted publicly indicating bids for contractors to complete the project
  3. sales methodology used to move the sale through the stages
  4. customer satisfaction score on a scale of 1- 10
  5. the value of the contracted recurring revenue components of term subscriptions
  6. sets the expectations between the service provider and the customer, describes the products or services to be delivered, specifies the single point-of-contact for end-user problems, and outlines the metrics by which the effectiveness of the process is monitored and approved
Down
  1. a metric that measures how much a contract is worth after it's been executed, including recurring revenue and fees
  2. a goal-setting framework for defining and tracking objectives and outcomes
  3. propaganda tactic used in sales, marketing, public relations, politics, polling, and cults to influence perception by disseminating negative and dubious information, and a manifestation of the appeal to fear
  4. a metric that shows how much an ongoing customer contract is worth by averaging and normalizing its value over a year
  5. a contract that details the responsibilities and obligations of two parties to each other
  6. a plan or a feasibility study to see if a product can be transformed into reality
  7. a contract through which the parties agree not to disclose information covered by the agreement
  8. a metric used to understand the profitability of an investment
  9. part of both project and contract management that helps guarantee the work for a project will be done according to certain guidelines and expectations

15 Clues: customer satisfaction score on a scale of 1- 10 • sales methodology used to move the sale through the stages • a metric used to understand the profitability of an investment • a goal-setting framework for defining and tracking objectives and outcomes • the value of the contracted recurring revenue components of term subscriptions • ...

COFA 2014-05-05

COFA crossword puzzle
Across
  1. Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
  2. The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
  3. A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
  4. Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
  5. The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
  6. _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
  7. When mapping out the touch points of the service, you can use a service _____
Down
  1. A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
  2. The tangible and intangible advantages the user gets from the service is called what?
  3. A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
  4. A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
  5. To be able to create a good user experience you need to understand the _____

12 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all • ...

BUY & SELL 2021-11-29

BUY & SELL crossword puzzle
Across
  1. Using a resource so its not depleted or permanently damaged
  2. Being raised in position or rank, furthering growth
  3. marketing. Importance of both buyer and seller in marketing
  4. Ability or character as judged by other people in general
  5. Distinguishing feature of a product or service from others
  6. loyalty. Someone willing to pay for a specific brand
  7. Doing something that has longterm negative affects
  8. share. Percentage of market a company supplies for product/service
  9. A few producers influence but not control the market
  10. Choosing an option or preference
  11. Something useful to provide comfort or ease
Down
  1. ventures. Two or more parties pool resources in a specific task
  2. Excess of the selling price over cost of goods
  3. market. Selling products or services without government regulations
  4. Measurement of output by an employee
  5. advantage. Having aa advantage of lower costs over other companies
  6. Rivalry between two or more athletes
  7. Exclusive possession or control or ownership
  8. services. An extra offered to generate additional revenue
  9. A recess in a wall, like a sheltered space

20 Clues: Choosing an option or preference • Measurement of output by an employee • Rivalry between two or more athletes • A recess in a wall, like a sheltered space • Something useful to provide comfort or ease • Exclusive possession or control or ownership • Excess of the selling price over cost of goods • Doing something that has longterm negative affects • ...

Entrepreneur Crossword Puzzle 2022-03-25

Entrepreneur Crossword Puzzle crossword puzzle
Across
  1. of sale the price based on how much it is sold
  2. two products working against each other
  3. something useful is an —-----------
  4. people who are working and good customer —-----------
  5. person or organizations selling goods to customers
  6. are skills that help you in a job
  7. selling items to someone that is buying the item.
  8. a person starting a business with their own money and caring for it
Down
  1. people who make products using a machine or other utensil
  2. freedom from debt and allows you to repay
  3. a paper that explains your degrees and accomplishments
  4. the money you earned for working
  5. Competitor Two businesses that offer the same service
  6. an industry that has many working options
  7. is when there is 2 people are working together
  8. letter a letter telling your employer more about you personally
  9. someone profit or income
  10. Operating Expenses the actual cost when buying a property
  11. selling things in a big pack for a low price
  12. market a group of buyers trying to by the same product

20 Clues: someone profit or income • the money you earned for working • are skills that help you in a job • something useful is an —----------- • two products working against each other • freedom from debt and allows you to repay • an industry that has many working options • selling things in a big pack for a low price • is when there is 2 people are working together • ...

HOW MUCH? KEY VOCABULARY 2022-03-31

HOW MUCH? KEY VOCABULARY crossword puzzle
Across
  1. ____DISPLAY or SHOP _______ the part of a shop where products are exposed to the public on the street
  2. the opposite of pay
  3. when you are in debt with somebody, you ___ him money
  4. client
  5. earnings, the money received from working
  6. rent
  7. a synonym of rich
  8. to spend money, e.g. in a company or the stock market
  9. to give somebody money to be returned later
  10. a firm, usually a renowned or expensive one
  11. a very big discount/ to negociate the price
Down
  1. the amount of money usually for parents give you weekly or monthly for your personal spending
  2. economic benefit
  3. to take money from somebody to be given back later
  4. to keep money aside for later use
  5. paper money, which is not a coin
  6. to interchange
  7. to give back money, usually after returning a product
  8. a period of low prices and discounts in a shop
  9. be able to buy
  10. to receive (money) in return for a service or job
  11. a paper which states the money owed for a product or service

22 Clues: rent • client • to interchange • be able to buy • economic benefit • a synonym of rich • the opposite of pay • paper money, which is not a coin • to keep money aside for later use • earnings, the money received from working • to give somebody money to be returned later • a firm, usually a renowned or expensive one • a very big discount/ to negociate the price • ...

eggs, vege & farinaceous 2014-02-18

eggs, vege & farinaceous crossword puzzle
Across
  1. a flavour that is acidic
  2. overflowed water or liquids
  3. a feash palate
  4. logically arranged for ease of service
  5. illumination in a restaurant
  6. materials surrounding food
  7. contains high amounts of water
  8. without lumps
  9. the feeling within a restaurant
  10. difficult to digest
  11. a fatty mouth feel
  12. the measure of hot or cold
  13. one of the five senses
  14. to ingest or use
  15. flavour that is detected by the back of the tongue
  16. a heavy and decadent food
  17. used to hold food
  18. overspills
  19. soft and enjoyable
  20. a flavour derived from Asian flavours
  21. a flavour derived from salt
Down
  1. slimy mouth feel
  2. brittle
  3. percentage of water in the air
  4. a range of hues
  5. edible food decorations
  6. side dishes
  7. a whipped sweet or savoury dish
  8. the flow of air in a room
  9. a client or paying guest
  10. a range of opposites
  11. the sound made when eating chips
  12. mouth feel of food
  13. a flavour derived from sugars
  14. good combination of flavours
  15. the act of delivering food or beverages

36 Clues: brittle • overspills • side dishes • without lumps • a feash palate • a range of hues • slimy mouth feel • to ingest or use • used to hold food • a fatty mouth feel • mouth feel of food • soft and enjoyable • difficult to digest • a range of opposites • one of the five senses • edible food decorations • a flavour that is acidic • a client or paying guest • the flow of air in a room • ...

Industrialization 2014-10-23

Industrialization crossword puzzle
Across
  1. market free of government
  2. mass quantity production of a standardized product
  3. Group of manufactures intending to keep prices high and restrict competition
  4. government license issued to exclude others from making or selling or using a specific invention
  5. company allowed by law to act as a single entity
  6. nationwide railroad strike
  7. theory that individuals are subject to natural selection
  8. founded and ran Standard Oil company in 1870
  9. American union leader
  10. group of employees who negotiate wages and working conditions
  11. sole control of the supply of a commodity or service
Down
  1. production workshop where employees earn low wages in unfavorable conditions
  2. led the expansion of the American steel industry
  3. prohibited companies from monopolize a product or service, attempting to create competition
  4. man who invented the phonograph and the movie camera
  5. community dependent on one firm for necessary services and functions
  6. high tax imposed on foreign goods to protect domestic goods from competition
  7. riot that took place on May 4, 1886 by labor protestors
  8. individual who organizes and manages any enterprise
  9. allow credit to a customer

20 Clues: American union leader • market free of government • nationwide railroad strike • allow credit to a customer • founded and ran Standard Oil company in 1870 • led the expansion of the American steel industry • company allowed by law to act as a single entity • mass quantity production of a standardized product • individual who organizes and manages any enterprise • ...

Verto Retail 2015-03-31

Verto Retail crossword puzzle
Across
  1. a quantity or formula obtained by calculation
  2. person who buys goods or services
  3. distinctive attribute or aspect of something.
  4. publicity campaign
  5. take notice of and act on what someone says
  6. an advantage
  7. at a later time; going or likely to happen
  8. the goods or merchandise
  9. is essential
  10. laws, considered collectively.
  11. having or displaying an overly critical point of view.
  12. a new method, idea, product
  13. put (something) in a prominent place in order that it may readily be seen
Down
  1. overall dimensions
  2. must have
  3. a matter requiring resolution or discussion
  4. the condition of being protected from or unlikely to cause danger, risk, or injury.
  5. the purchase price
  6. the beliefs or opinions that are generally held about someone or something
  7. the action of helping or doing work for someone
  8. means of sending or receiving information
  9. how the product or service is presented to them in advertising
  10. in Australia is a value added tax of 10%
  11. the ability to understand and share the feelings of another
  12. amused facial expression
  13. "would you like fries with that"

26 Clues: must have • an advantage • is essential • overall dimensions • the purchase price • publicity campaign • the goods or merchandise • amused facial expression • a new method, idea, product • laws, considered collectively. • "would you like fries with that" • person who buys goods or services • in Australia is a value added tax of 10% • means of sending or receiving information • ...

TLC 02-28-17 Crossword puzzle 2017-02-27

TLC 02-28-17 Crossword puzzle crossword puzzle
Across
  1. new guardian product
  2. first time login, recommended solution to authenticate
  3. processes that are independently deployable and can auto-scale
  4. agile project with team of 20 people
  5. this is about how you do computing, not where you do computing
  6. targeted customer webpages for single main website
  7. set of practices between developers, operations and automation testing
  8. testing process that helps agile project
  9. one of the three main categories of cloud computing
  10. design that focuses on objects rather than actions and data rather than logic
Down
  1. service that allows user to use one set of login credentials across multiple apps
  2. popular ui framework
  3. logical flow of activities or tasks from a Start event to an End event
  4. channel through which eligibility info comes from vendors
  5. electronic data interface factory
  6. enterprises to have a single “gold copy” that synchronizes data to applications
  7. electronic signature solution for guardian applications
  8. rules engine product
  9. engine to get plan design rates
  10. data access layer service
  11. one of the governance document required for production support

21 Clues: popular ui framework • new guardian product • rules engine product • data access layer service • engine to get plan design rates • electronic data interface factory • agile project with team of 20 people • testing process that helps agile project • targeted customer webpages for single main website • one of the three main categories of cloud computing • ...

Sports Marketing Terms 2023-11-20

Sports Marketing Terms crossword puzzle
Across
  1. a short and striking or memorable phrase used in advertising.
  2. Announcement in public promoting a product, service, or even
  3. The amount of money required as payment
  4. The person who uses the product
  5. The method for getting people into an event
  6. The amount of money or people entering
  7. a person or thing that is used to symbolize a particular event or organization
  8. Items that satisfy human wants or needs
  9. Promoting and selling products or services
  10. An act done for a consumer
  11. The amount of money or people exiting
  12. The outward appearance of a product
Down
  1. a symbol or other design adopted by an organization to identify its products
  2. Financial support received from a different person or business
  3. The person who purchases the product
  4. Providing or being provided with amusement
  5. The location that something occurs
  6. Where cars are stored during an event
  7. a strong feeling of support or allegiance.
  8. Athletic competition
  9. A thing that happens, especially one of importance
  10. Announcement in public promoting a product, service, or even
  11. The location in which an event occurs
  12. A thought or suggestion for an action

24 Clues: Athletic competition • An act done for a consumer • The person who uses the product • The location that something occurs • The outward appearance of a product • The person who purchases the product • Where cars are stored during an event • The location in which an event occurs • A thought or suggestion for an action • The amount of money or people exiting • ...

The Marketing Concept 2024-02-07

The Marketing Concept crossword puzzle
Across
  1. The process of making products or services available to consumers
  2. Using channels to get products to consumers
  3. Recognizing and using strategies for career growth
  4. Managing market information to maximize business decisions
  5. The value which is put to a product or service
  6. Person who uses the product.
  7. How many pillars of marketing are there?
  8. Hindered by time separation, information and values separation, spatial separation, etc.
  9. The Marketing concept is...
Down
  1. Focuses on attracting customers to a business through tailored content
  2. Identifies one seller’s good or service as distinct from those of other sellers
  3. Understanding business principles used in marketing
  4. Allows companies to better understand consumer needs and behavior of their target customers
  5. The process of designing, creating and marketing new products or services to benefit customers
  6. Reaches customers through general advertising media and personal contact
  7. Understanding economic principles used in marketing
  8. When combined, help overcome marketing separations and differences.
  9. Person who buys the product.
  10. States businesses must satisfy the needs and wants of their customers to compete in the marketplace
  11. Providing consumers with the products and services they desire
  12. Obtaining the money necessary for business operations

21 Clues: The Marketing concept is... • Person who buys the product. • Person who uses the product. • How many pillars of marketing are there? • Using channels to get products to consumers • The value which is put to a product or service • Recognizing and using strategies for career growth • Understanding business principles used in marketing • ...

home depot stuff 2024-07-21

home depot stuff crossword puzzle
Across
  1. remembering to check out the merchandise in the customers hands
  2. when two products look alike but are not alike
  3. a safety tool used to protect your eyes
  4. paint exclusively sold at the home depot
  5. attention associates:
  6. an associate who picks online orders and deliveries
  7. a safety tool used to protect your hands
  8. 1 year hassle free returns and 6 months no interest on +299 purchases
  9. likely to pick up again
  10. a reward given to recognize an associate for demonstrating one of homedepots core values
Down
  1. a tool used to measure
  2. likely to shop again
  3. remembering to look in side containers always when checking out
  4. remembering to touch all product during checkout
  5. found in service connect when a customer wants a service or installation
  6. remembering to check the bottom of the basket
  7. a safety tool use to open boxes
  8. an associate who is responsible for checking out customers
  9. bought online pick up instore
  10. greet engage thank
  11. on shelf availability
  12. self checkout register
  13. the corner

23 Clues: the corner • greet engage thank • likely to shop again • attention associates: • on shelf availability • a tool used to measure • self checkout register • likely to pick up again • bought online pick up instore • a safety tool use to open boxes • a safety tool used to protect your eyes • paint exclusively sold at the home depot • a safety tool used to protect your hands • ...

Restaurant and Cafe Terms 2025-11-21

Restaurant and Cafe Terms crossword puzzle
Across
  1. – Plates, bowls, and dishes made of ceramic or porcelain.
  2. - A small notebook used by waiters to write down customers’ food and drink orders
  3. - A large piece of fabric used to cover and protect a dining table
  4. - A menu section that lists alcoholic beverages in a restaurant or café
  5. – A person who serves food and drinks.
  6. – Utensils such as knives, forks, and spoons used for eating.
  7. – The statement of charges for your meal.
  8. – Where customers sit to eat.
  9. – A service area for ordering or paying.
  10. – The person who greets and seats guests.
  11. – A piece of cloth or paper used to wipe the mouth and hands while eating
  12. – A list of food and drink options.
Down
  1. – Requesting food or drinks.
  2. – Food prepared to be eaten elsewhere.
  3. – Sweet course served at the end of a meal.
  4. – Featured dishes for the day.
  5. – The person who prepares meals.
  6. – Extra money given for good service.
  7. – Booking a table in advance.
  8. – A person who prepares and serves coffee drinks.
  9. - A fee charged by a restaurant for serving wine brought in by the customer.

21 Clues: – Requesting food or drinks. • – Booking a table in advance. • – Where customers sit to eat. • – Featured dishes for the day. • – The person who prepares meals. • – A list of food and drink options. • – Extra money given for good service. • – Food prepared to be eaten elsewhere. • – A person who serves food and drinks. • – A service area for ordering or paying. • ...

Sarah Shum crossword 2013-12-17

Sarah Shum crossword crossword puzzle
Across
  1. managersthe airline flight crew and is responsible for making all necessary decisions
  2. works at boarding gate duties may include making boarding annoucements
  3. the same as air frame technicians
  4. ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
  5. load and unload baggage and other cargo
Down
  1. duties include selling tickets,assigning seat for passengers and rebooking passengers
  2. look after the needs of passengers who see them chiefly as providers of customer service
  3. supervises the cabin crew team managing on flight service
  4. duties include ticket sales,assisting customers with checkin,monitoring baggage areas
  5. planttechnicians maintain and repair aircraft
  6. same as baggage handlers

11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...

E4 Collections Training Day 1 Review 2014-11-06

E4 Collections Training Day 1 Review crossword puzzle
Across
  1. / Customer data that we need to review at the start of the call
  2. / Part of the 4PP. Involve paraphrasing and showing empathy
  3. / Determining the service responsibility
  4. / Tools used to discover details and understand goals and issues
  5. / type of questioning that moves from detailed to specific or vice versa
Down
  1. / One of the behaviors we need to have to be effective E4 support personnel
  2. / An excuse
  3. / A reason used to justify non-adherence to a process/policy
  4. / Number of days requested as valid extension
  5. / has No Service Restoral without payment as a step in the process flow
  6. / type of listening required to understand the customer's concern

11 Clues: / An excuse • / Determining the service responsibility • / Number of days requested as valid extension • / Part of the 4PP. Involve paraphrasing and showing empathy • / A reason used to justify non-adherence to a process/policy • / Customer data that we need to review at the start of the call • / Tools used to discover details and understand goals and issues • ...

CLOUD COMPUTING 2021-01-23

CLOUD COMPUTING crossword puzzle
Across
  1. a deployment model
  2. a server virtualization software application from VMware
  3. a cloud service provider
  4. - the category of cloud service that permits subscribers to have remote access to application development
  5. - the most widely used form of cloud computing
  6. contract established between the customer and the cloud provider
  7. - software that enables interoperability by assisting the passing of data among applications
  8. one of the vm provisioning policy used in cloud
Down
  1. online storefront to find, purchase, and manage cloud-based applications.
  2. one of the IaaS platform offered resource in cloud
  3. the category of cloud services that refers to the outsourcing of hardware and also known as

11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...

Curiosity Crossword Puzzle 2024-09-06

Curiosity Crossword Puzzle crossword puzzle
Across
  1. New tool that should be used by all employees to check/take in clients for their appointments with our bankers or FA.
  2. This is a tool used to find our policies and procedures and should be used anytime we need further assistance in a transaction we are not sure how to do.
  3. This is the acronym for the best week ever to celebrate YOU, the back bone of this company!
  4. This service gives customers the ability to take a picture of their check to put into their account without having to come into the bank.
  5. This employee just recently got a kitten
  6. This employee has newly joined us with previous banking experience in the Caribbean!
  7. This service now automatically enrolls clients in our identity theft protection program as well as helps monitor their credit score and usage.
Down
  1. The current bonus offer for this Chase Credit Card is Earn 60,000 Bonus points after you spend $4,000 on purchases in the first 3 months from account opening—60,000 bonus points are worth $900 toward travel when you redeem through Chase Travel℠
  2. In order to waive the monthly service fee for this product, a client must have an average beginning day balance of $15,000 or more in any combination of this account and linked qualifying deposits/investments OR a linked qualifying Chase first mortgage enrolled in automatic payments from their Chase account OR for current servicemembers and veterans of the U.S. Armed Forces with a qualifying military ID.
  3. This person is not only our team leader, but also our strength and support system and often calls herself our mother
  4. This service helps not only helps clients save, but it also helps waive the fee for Chase consumer savings by transferring $25 or more from saving to checking.
  5. Anytime you perform this service for a customer, you must scan new signature cards or W9 forms and use a Physical ID and Verification Document Coversheet with supporting ID / legal documentation BEFORE the customer leaves the branch.

12 Clues: This employee just recently got a kitten • This employee has newly joined us with previous banking experience in the Caribbean! • This is the acronym for the best week ever to celebrate YOU, the back bone of this company! • This person is not only our team leader, but also our strength and support system and often calls herself our mother • ...

Let's Recap! 2023-08-22

Let's Recap! crossword puzzle
Across
  1. The Number One quality for basic customer service
  2. Branch#42
  3. An optional service with a $5.99/month fee
  4. Customers might do this to avoid a CTR
  5. the name of our automated system
  6. To seek support and guidance
  7. Phone system to answer calls.
  8. transfers are from a customer's account to an account in their name at another financial institution.
  9. Multi-factor
  10. It all starts with
  11. Branch#35
  12. Where can you find the code of the day?
  13. The first step of money laundering
  14. response unit
Down
  1. We achieve our best results when we work together.
  2. a new application call center uses as of 12/2021 to ID customers.
  3. All inquiries regarding debit/credit/atm cards and disputes.
  4. "Thank you for calling First Hawaiian Bank"
  5. The most basic and most associated with being courteous and polite.
  6. Phase used to make transactions appear legitimate.
  7. gift to minors act.
  8. transfers are between one's own accounts.
  9. Federal Tax ID Number for Businesses.
  10. Website used only for Call Center
  11. Something we can't seem to avoid talking about.

25 Clues: Branch#42 • Branch#35 • Multi-factor • response unit • It all starts with • gift to minors act. • To seek support and guidance • Phone system to answer calls. • the name of our automated system • Website used only for Call Center • The first step of money laundering • Federal Tax ID Number for Businesses. • Customers might do this to avoid a CTR • Where can you find the code of the day? • ...

crossword 18 2024-12-25

crossword 18 crossword puzzle
Across
  1. Dravida Munnetra Kazhagam
  2. Liberation Tigers of Tamil Eelam
  3. Aam Aadmi Party
  4. Bhabha Atomic Research Centre
  5. Public Interest Litigation
  6. Federal Bureau of Investigation
  7. Memorandum of Understanding
  8. Mahanagar Telephone Nigam Ltd
  9. Securities and Exchange Board of India
  10. Association of South-East Asian Nation
  11. Controller and Auditor General of India
  12. Hindu undivided family
  13. National Bank for Agriculture and Rural Development
  14. Know your customer
  15. Maharashtra State Road Transport Corporation
  16. Voluntary Retirement Scheme
  17. Right to Information
  18. Tax Deduction at Source
  19. World trade organisation
  20. Indian Financial System Code
Down
  1. The Mahatma Gandhi National Rural Employment Guarantee Act
  2. Gross Domestic Product
  3. Defence Research and Development Organisation
  4. Punjab National Bank
  5. Indian Administrative Service
  6. Food and Drug Administration
  7. Maharastra Industrial Development Corporation
  8. United Arab Emirates
  9. National Aeronautics and Space Administration
  10. Employees Provident Fund
  11. National Council Of Education Research And Training
  12. University Grants Commission
  13. National Institute for Transforming India
  14. Rashtriya Swayam Sevak Sangh
  15. Goods and Service Tax
  16. Credit Rating Information Services of India Limited
  17. Road Transport Office
  18. Polar Satellite Launch Vehicle

38 Clues: Aam Aadmi Party • Know your customer • Punjab National Bank • United Arab Emirates • Right to Information • Goods and Service Tax • Road Transport Office • Gross Domestic Product • Hindu undivided family • Tax Deduction at Source • Employees Provident Fund • World trade organisation • Dravida Munnetra Kazhagam • Public Interest Litigation • Memorandum of Understanding • ...

National Crossword Solvers Day 2025-12-03

National Crossword Solvers Day crossword puzzle
Across
  1. cellphone
  2. houses our learning resources
  3. official portal for employees of Charter
  4. assisting with residential and mobile customers
  5. Being a good listener
  6. trade name of charter
  7. home phone
  8. Microsoft email service
  9. one of the many ways we support career and professional growth at Charter
  10. To integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base
Down
  1. Be an expert in your field Work with integrity and promote teamwork. Earn the respect of your co-workers and the trust of our customers. Pursue growth and learning.
  2. lead to discussions or even more questions
  3. label FCC requirement
  4. ticket system used to make and escalate request
  5. the information highway
  6. assisting residential customers
  7. two factor authentication system
  8. assisting customers with
  9. Acknowledge,Respond,Moveforward
  10. television programming to subscribers via coaxial cables or other similar technologies
  11. tool used to communicate with customers
  12. use to troubleshoot internet, video and voice
  13. Knowledge Management System
  14. used to view a customer's channel lineup

24 Clues: cellphone • home phone • label FCC requirement • Being a good listener • trade name of charter • the information highway • Microsoft email service • assisting customers with • Knowledge Management System • houses our learning resources • assisting residential customers • Acknowledge,Respond,Moveforward • two factor authentication system • tool used to communicate with customers • ...

Glossary one 2022-10-11

Glossary one crossword puzzle
Across
  1. Incomplete goods that are being worked on
  2. Completed products that are ready for storage or shipment to the customer
  3. refers to a warehouse, a production center, or a distribution center.
  4. Automated materials handling is the process of automated short-distance movement of goods within a facility.
  5. An international system used by businesses to produce products or provide services.
  6. is an economic term that refers to a consumer's wish to purchase goods or services and their willingness to pay for it.
  7. Inventory management is the management of warehousing, materials handling, and transportation.
Down
  1. Customer centricity focuses on providing a positive customer experience at every opportunity, from the sale of the product, to the fulfillment and shipping of the product, to any follow-up customer service.
  2. a place used to store raw goods and inventory.
  3. is raw materials, stock, or goods maintained in storage by a business.
  4. WMS refers to, warehouse management system, an enterprise software system that enables more efficient management of warehouse activities such as receiving, moving, and storing items within the warehouse; order fulfillment; shipping and invoicing of orders; and tracking transactions.
  5. is the process of delivering finished products to end users or consumers.
  6. predicting, planning, and coordinating the movement of resources, such as people, materials, inventory, and equipment, from one location to another
  7. TMS refers to, transportation management system, an enterprise software system that enables the improved management of transportation and tracking of shipments as they move through the supply chain.
  8. Materials ready to be used in production

15 Clues: Materials ready to be used in production • Incomplete goods that are being worked on • a place used to store raw goods and inventory. • refers to a warehouse, a production center, or a distribution center. • is raw materials, stock, or goods maintained in storage by a business. • Completed products that are ready for storage or shipment to the customer • ...

mason smith period 4 2022-09-08

mason smith period 4 crossword puzzle
Across
  1. a product convenient with a convenient time of day
  2. satisfy customer while making a profit
  3. product for money
  4. intangible thing that someone does for you
  5. getting people to but a good or service
Down
  1. communication with the consumer
  2. raw materials
  3. product where consumers can buy it
  4. something tangible

9 Clues: raw materials • product for money • something tangible • communication with the consumer • product where consumers can buy it • satisfy customer while making a profit • getting people to but a good or service • intangible thing that someone does for you • a product convenient with a convenient time of day

Chapter 7 Vocabulary 2014-01-23

Chapter 7 Vocabulary crossword puzzle
Across
  1. Objective social and economic facts about people.
  2. Grid used to compare characteristics of your business with those of your direct competitors.
  3. Market that includes as many customers as possible.
  4. Business that sells a different product or service from yours but fills the same consumer need or want.
  5. Any social, economic, or political factors that could impact your business including global, national, and industry-related factors.
Down
  1. New information that is collected for a particular purpose. It is obtained directly from potential customers.
  2. Psychological characteristics of consumers, such as attitudes, opinions, beliefs, interests, personality, and personal preferences.
  3. Something that puts your business ahead of the competition.
  4. Business in your market that sells a product or service similar to yours.
  5. Organized way to gather and analyze information needed to make business decisions.
  6. Maximum number of companies an industry can support based on its potential customer base.
  7. Limited amount of customers who are most likely to buy a specific product or service.
  8. Existing information that was previously gathered for a purpose other than the study at hand.
  9. Market segments based on where consumers live or where businesses are located.
  10. Group of potential customers who are willing and able to purchase a particular product or service.

15 Clues: Objective social and economic facts about people. • Market that includes as many customers as possible. • Something that puts your business ahead of the competition. • Business in your market that sells a product or service similar to yours. • Market segments based on where consumers live or where businesses are located. • ...

Factors influencing consumer decisions 2024-03-04

Factors influencing consumer decisions crossword puzzle
Across
  1. media the online media
  2. male/female are examples of
  3. considerations the considerations that a product or service has regarded to the environment
Down
  1. factors the connection culturally to a product
  2. income the amount of money you have available, money for spending
  3. service a team of people who support you when shopping
  4. the amount of tokens an item is worth
  5. how easily accessible and reasonable it is to shop at a location or purchase a product
  6. how is it advertised and introduced

9 Clues: male/female are examples of • media the online media • how is it advertised and introduced • the amount of tokens an item is worth • factors the connection culturally to a product • service a team of people who support you when shopping • income the amount of money you have available, money for spending • ...

Factors influencing consumer decisions 2024-03-04

Factors influencing consumer decisions crossword puzzle
Across
  1. media the online media
  2. male/female are examples of
  3. considerations the considerations that a product or service has regarded to the environment
Down
  1. factors the connection culturally to a product
  2. income the amount of money you have available, money for spending
  3. service a team of people who support you when shopping
  4. the amount of tokens an item is worth
  5. how easily accessible and reasonable it is to shop at a location or purchase a product
  6. how is it advertised and introduced

9 Clues: male/female are examples of • media the online media • how is it advertised and introduced • the amount of tokens an item is worth • factors the connection culturally to a product • service a team of people who support you when shopping • income the amount of money you have available, money for spending • ...

Logistics 2025-01-09

Logistics crossword puzzle
Across
  1. a building for storing goods in large quantities
  2. someone who buys and individually designed product or service
  3. a list of items in stock
  4. people who buy product from a supplier and sell it on to seller
  5. a large building or group of buildings where goods are made
Down
  1. made by a person not a machine
  2. a large amount of goods sent together
  3. a retail outlet where customers can look at goods before buying
  4. someone who buys a standart product or service

9 Clues: a list of items in stock • made by a person not a machine • a large amount of goods sent together • someone who buys a standart product or service • a building for storing goods in large quantities • a large building or group of buildings where goods are made • someone who buys and individually designed product or service • ...

Corporate Accounts - Think Inside the Boxes! 2025-10-28

Corporate Accounts - Think Inside the Boxes! crossword puzzle
Across
  1. This team works to streamline administrative tasks, and ensure salespeople have the tools and information they need, and they assist with onboarding.
  2. Division of Ecolab focused on Hospitality, foodservice, and facility care.
  3. This Bill to customer number is different than sold to and usually groups multiple sold to accounts together. Best used when multiple locations want to receive invoices to a central location
  4. This team handles all things LSA, Service agreement, dish machine, and water operations
  5. A requirement of a EDP Lease Agreement of how much chemical a customer is required to purchase in a month (Minimum Product Purchase Requirement)
  6. This type of account number also has a default and a standard, but it determines where the AR "lives" and how statements are sent
Down
  1. An invoice that generates monthly if a customer fails to purchase enough chemical outlined in their lease agreement (Minimum Product Purchase Agreement)
  2. Rental equipment that is not generating revenue is in a(n) ______ status?
  3. This Bill to customer number is same as sold to
  4. Corporate pricing that outlines terms & conditions
  5. This team works with the field and CA team to track down and fix complex issues
  6. Helps us become more agile and responsive, move away from email as a workflow tool, and support our automation journy enabled by AI. (now used by DF)

12 Clues: This Bill to customer number is same as sold to • Corporate pricing that outlines terms & conditions • Rental equipment that is not generating revenue is in a(n) ______ status? • Division of Ecolab focused on Hospitality, foodservice, and facility care. • This team works with the field and CA team to track down and fix complex issues • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  2. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  3. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  4. fiber to the premises, a new option for connecting homes and business to the internet.
  5. a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
  6. the use of air transmission media
  7. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
  8. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  9. local loop; the physical connection from the customer to the first aggregation device of the provider network
  10. (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  11. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
  12. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  13. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  14. first generation cellular technology
  15. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  16. values used on frame relay interfaces to distinguish between different virtual circuits.
  17. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  18. the phone company building that connects the customer’s network to the provider’s switching network.
  19. WAN switching method which allows you to share bandwidth with other companies to save money.
  20. an artificial satellite stationed in space for telecommunications purposes.
  21. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  22. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  23. the maximum speed at which the frame relay interface can transmit.
Down
  1. a pair of copper wires that connects the demark to the closest switching office (central office).
  2. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  3. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  4. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  5. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  6. a WAN technology in which variable-length packets are transmitted by switching.
  7. Plain old telephone service
  8. (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
  9. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  10. copper wire or glass fiber to carry bits as voltages or light pulses
  11. a modem, phone call
  12. what links together the thousands of devices connected to the provider’s cloud.
  13. a digital subscriber line modem
  14. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
  15. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  16. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  17. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  18. translates analog signals our ears can hear into a digital stream for transfers across a digital network.
  19. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  20. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  21. evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  22. the cable from the provider demarc to the customer equipment
  23. a channel access method that’s used by various radio communication technologies
  24. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  25. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.

48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. a digital subscriber line modem
  2. (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
  3. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  4. a WAN technology in which variable-length packets are transmitted by switching.
  5. local loop; the physical connection from the customer to the first aggregation device of the provider network
  6. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  7. a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
  8. evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  9. an artificial satellite stationed in space for telecommunications purposes.
  10. a modem, phone call
  11. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
  12. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  13. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
  14. a channel access method that’s used by various radio communication technologies
  15. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  16. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  17. fiber to the premises, a new option for connecting homes and business to the internet.
  18. first generation cellular technology
  19. translates analog signals our ears can hear into a digital stream for transfers across a digital network.
  20. (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  21. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
Down
  1. the cable from the provider demarc to the customer equipment
  2. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  3. copper wire or glass fiber to carry bits as voltages or light pulses
  4. the use of air transmission media
  5. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  6. WAN switching method which allows you to share bandwidth with other companies to save money.
  7. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  8. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  9. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  10. Plain old telephone service
  11. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  12. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  13. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  14. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  15. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  16. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  17. the phone company building that connects the customer’s network to the provider’s switching network.
  18. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  19. what links together the thousands of devices connected to the provider’s cloud.
  20. the maximum speed at which the frame relay interface can transmit.
  21. a pair of copper wires that connects the demark to the closest switching office (central office).
  22. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  23. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  24. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
  25. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  26. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  27. values used on frame relay interfaces to distinguish between different virtual circuits.

48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  2. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  3. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  4. a pair of copper wires that connects the demarc to the closest switching office (central office).
  5. use of air transmission media
  6. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  7. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  8. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
  9. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  10. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
  11. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  12. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  13. modem, phone call
  14. the phone company building that connects the customer’s network to the provider’s switching network.
  15. the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  16. fiber to the premises, a new option for connecting homes and business to the internet.
  17. point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  18. (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
  19. WAN switching method which allows you to share bandwidth with other companies to save money.
Down
  1. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  2. local loop; the physical connection from the customer to the first aggregation device of the provider network
  3. a digital subscriber line modem
  4. translates analog signals our ears can hear into a digital stream for transfer across a digital network.
  5. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  6. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  7. an artificial satellite stationed in space for telecommunications purposes.
  8. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  9. Plain old telephone service
  10. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  11. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  12. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  13. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  14. copper wire or glass fiber to carry bits as voltages or light pulses
  15. a WAN technology in which variable-length packets are transmitted by switching.
  16. what links together the thousands of devices connected to the provider’s cloud.
  17. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
  18. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  19. the maximum speed at which the frame relay interface can transmit.
  20. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  21. 16 TERMS
  22. a channel access method that’s used by various radio communication technologies
  23. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  24. values used on frame relay interfaces to distinguish between different virtual circuits.
  25. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  26. first generation cellular technology
  27. the cable from the provider's demarc to the customer equipment
  28. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  29. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
  30. a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.

49 Clues: 16 TERMS • modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. a digital subscriber line modem
  2. a pair of copper wires that connects the demarc to the closest switching office (central office).
  3. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  4. use of air transmission media
  5. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
  6. a channel access method that’s used by various radio communication technologies
  7. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  8. a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
  9. what links together the thousands of devices connected to the provider’s cloud.
  10. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  11. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  12. values used on frame relay interfaces to distinguish between different virtual circuits.
  13. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  14. a WAN technology in which variable-length packets are transmitted by switching.
  15. first generation cellular technology
  16. translates analog signals our ears can hear into a digital stream for transfer across a digital network.
  17. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  18. point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  19. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  20. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  21. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  22. (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
  23. the maximum speed at which the frame relay interface can transmit.
  24. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  25. fiber to the premises, a new option for connecting homes and business to the internet.
  26. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
Down
  1. the cable from the provider's demarc to the customer equipment
  2. an artificial satellite stationed in space for telecommunications purposes.
  3. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  4. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  5. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  6. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  7. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  8. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  9. copper wire or glass fiber to carry bits as voltages or light pulses
  10. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  11. the phone company building that connects the customer’s network to the provider’s switching network.
  12. modem, phone call
  13. the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  14. Plain old telephone service
  15. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  16. local loop; the physical connection from the customer to the first aggregation device of the provider network
  17. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
  18. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  19. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  20. WAN switching method which allows you to share bandwidth with other companies to save money.
  21. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  22. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.

48 Clues: modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

Chapter 14 Supply Chain Management 2015-04-29

Chapter 14 Supply Chain Management crossword puzzle
Across
  1. a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
  2. a system whereby orders are entered into supply chain and filled.
  3. concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
  4. an inventory control system that manages the replenishment of raw material, supplie, and components.
  5. seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
  6. When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
  7. a production method whereby products are not made until an order is placed by the customer.
  8. an inventory control system that manages the replenishments of goods from the manufacter.
  9. presents a multi-company, unified response system to the customers wherever complaints.
  10. includes the group of activities that facilitates the joint development and marketing of new offering amounts.
  11. a method of moving inventory into whithin and out of the warehouse.
  12. enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
  13. closely related to the manufacting flow management process and contains several characteristics.
  14. the link thet connects all the logistics functions of the supply chain.
  15. information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
  16. A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
  17. a real-time inventor system that triggers shipment only when a good is sold to the end user.
  18. a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
Down
  1. a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
  2. an entire group of individuals who orchestrates the movement of goods, service, and information.
  3. a distribution technique that includes any kind of product or service that can be distributed electronically.
  4. allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
  5. a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
  6. bundles of interconnected activities that stretch across firms in the supply chain.
  7. The connected chain of all of the business entities.
  8. the process of strategically managing the efficient flow and storage of raw material.

26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...

Chapter 14 supply chain management 2015-04-29

Chapter 14 supply chain management crossword puzzle
Across
  1. bundles of interconnected activities that stretch across firms in the supply chain.
  2. The connected chain of all of the business entities.
  3. closely related to the manufacting flow management process and contains several characteristics.
  4. allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
  5. the process of strategically managing the efficient flow and storage of raw material.
  6. a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
  7. a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
  8. a distribution technique that includes any kind of product or service that can be distributed electronically.
  9. a method of moving inventory into whithin and out of the warehouse.
Down
  1. presents a multi-company, unified response system to the customers wherever complaints.
  2. When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
  3. includes the group of activities that facilitates the joint development and marketing of new offering amounts.
  4. a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
  5. concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
  6. A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
  7. an inventory control system that manages the replenishment of raw material, supplie, and components.
  8. the link thet connects all the logistics functions of the supply chain.
  9. an entire group of individuals who orchestrates the movement of goods, service, and information.
  10. an inventory control system that manages the replenishments of goods from the manufacter.
  11. a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
  12. a real-time inventor system that triggers shipment only when a good is sold to the end user.
  13. enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
  14. information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
  15. seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
  16. a system whereby orders are entered into supply chain and filled.
  17. a production method whereby products are not made until an order is placed by the customer.

26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...

The Nature of Business 2023-02-21

The Nature of Business crossword puzzle
Across
  1. type of business that primarily use labor to offer intangible products to satisfy consumer needs
  2. creates products that customers need to satisfy needs
  3. the number of similar products that will be bought at a particular point in time at a particular price
  4. use the skills of employees to offer activities and assistance to satisfy customer needs
  5. the activities between businesses and customers involved in buying and selling goods and services
  6. an organization that produces or distributes a good or service for profit
Down
  1. produces goods used by other businesses, organizations, governments, or consumers
  2. all businesses within a category doing similar work
  3. all of the money matters involved in running a business
  4. a person who purchases a good or service
  5. number of similar products that will be offered for sale at a particular point in time and at a particular price
  6. making a product or providing a service

12 Clues: making a product or providing a service • a person who purchases a good or service • all businesses within a category doing similar work • creates products that customers need to satisfy needs • all of the money matters involved in running a business • an organization that produces or distributes a good or service for profit • ...

E4 Collections Training Day 1 Review 2014-11-06

E4 Collections Training Day 1 Review crossword puzzle
Across
  1. / Customer data that we need to review at the start of the call
  2. / Part of the 4PP. Involve paraphrasing and showing empathy
  3. / Determining the service responsibility
  4. / Tools used to discover details and understand goals and issues
  5. / type of questioning that moves from detailed to specific or vice versa
Down
  1. / One of the behaviors we need to have to be effective E4 support personnel
  2. / An excuse
  3. / A reason used to justify non-adherence to a process/policy
  4. / Number of days requested as valid extension
  5. / has No Service Restoral without payment as a step in the process flow
  6. / type of listening required to understand the customer's concern

11 Clues: / An excuse • / Determining the service responsibility • / Number of days requested as valid extension • / Part of the 4PP. Involve paraphrasing and showing empathy • / A reason used to justify non-adherence to a process/policy • / Customer data that we need to review at the start of the call • / Tools used to discover details and understand goals and issues • ...

CLOUD COMPUTING 2021-01-23

CLOUD COMPUTING crossword puzzle
Across
  1. a deployment model
  2. a server virtualization software application from VMware
  3. a cloud service provider
  4. - the category of cloud service that permits subscribers to have remote access to application development
  5. - the most widely used form of cloud computing
  6. contract established between the customer and the cloud provider
  7. - software that enables interoperability by assisting the passing of data among applications
  8. one of the vm provisioning policy used in cloud
Down
  1. online storefront to find, purchase, and manage cloud-based applications.
  2. one of the IaaS platform offered resource in cloud
  3. the category of cloud services that refers to the outsourcing of hardware and also known as

11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...

wehidden 2025-02-26

wehidden crossword puzzle
Across
  1. The moment when a potential customer completes a desired action, like a purchase.
  2. The process of using technology to execute marketing tasks without manual intervention.
  3. An essential element in brand loyalty and customer relationships.
  4. Quantitative measures used to assess the success of marketing campaigns.
  5. The measure of how actively customers interact with a brand’s messages and services.
  6. A key factor in customer retention, often driven by rewards programs.
Down
  1. Using customer data to tailor messages and experiences to individual users.
  2. A strategy that integrates multiple communication platforms for a seamless user experience.
  3. The journey a customer takes from awareness to conversion.
  4. The core focus of retention and marketing strategies.
  5. A term describing the end-to-end experience of a customer with a brand.
  6. The foundation of all customer insights and personalized engagement strategies.
  7. A messaging protocol that enhances SMS with rich media and interactive features.
  8. The ultimate goal of retention marketing—scaling customer lifetime value and engagement.
  9. Technology that enables predictive analytics and automation in marketing.

15 Clues: The core focus of retention and marketing strategies. • The journey a customer takes from awareness to conversion. • An essential element in brand loyalty and customer relationships. • A key factor in customer retention, often driven by rewards programs. • A term describing the end-to-end experience of a customer with a brand. • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. a digital subscriber line modem
  2. (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
  3. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  4. a WAN technology in which variable-length packets are transmitted by switching.
  5. local loop; the physical connection from the customer to the first aggregation device of the provider network
  6. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  7. a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
  8. evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  9. an artificial satellite stationed in space for telecommunications purposes.
  10. a modem, phone call
  11. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
  12. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  13. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
  14. a channel access method that’s used by various radio communication technologies
  15. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  16. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  17. fiber to the premises, a new option for connecting homes and business to the internet.
  18. first generation cellular technology
  19. translates analog signals our ears can hear into a digital stream for transfers across a digital network.
  20. (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  21. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
Down
  1. the cable from the provider demarc to the customer equipment
  2. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  3. copper wire or glass fiber to carry bits as voltages or light pulses
  4. the use of air transmission media
  5. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  6. WAN switching method which allows you to share bandwidth with other companies to save money.
  7. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  8. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  9. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  10. Plain old telephone service
  11. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  12. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  13. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  14. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  15. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  16. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  17. the phone company building that connects the customer’s network to the provider’s switching network.
  18. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  19. what links together the thousands of devices connected to the provider’s cloud.
  20. the maximum speed at which the frame relay interface can transmit.
  21. a pair of copper wires that connects the demark to the closest switching office (central office).
  22. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  23. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  24. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
  25. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  26. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  27. values used on frame relay interfaces to distinguish between different virtual circuits.

48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

10100 : Marketing Introduction - Review class 1 2023-09-04

10100 : Marketing Introduction - Review class 1 crossword puzzle
Across
  1. _____________ which aims to optimize the exchange relationship between the company and the customer.
  2. Process whose focus is mass production, standardization, and cost reduction.
  3. the customer retention period
Down
  1. Need for ________ or avoiding ambiguity in your life.
  2. Satisfy your hunger by choosing an Italian restaurant rather than a fast food service
  3. Set of individuals and organizations that operate between the producer and the consumer.
  4. _________Demand (the sum of individual and business demands)
  5. Used to assess the gaps between objectives and achievements.

8 Clues: the customer retention period • Need for ________ or avoiding ambiguity in your life. • _________Demand (the sum of individual and business demands) • Used to assess the gaps between objectives and achievements. • Process whose focus is mass production, standardization, and cost reduction. • ...

CLOUD COMPUTING 2021-01-23

CLOUD COMPUTING crossword puzzle
Across
  1. online storefront to find, purchase, and manage cloud-based applications.
  2. - the most widely used form of cloud computing
  3. a cloud service provider
  4. - software that enables interoperability by assisting the passing of data among applications
Down
  1. one of the IaaS platform offered resource in cloud
  2. a deployment model
  3. contract established between the customer and the cloud provider
  4. the category of cloud services that refers to the outsourcing of hardware and also known as
  5. - the category of cloud service that permits subscribers to have remote access to application development
  6. a server virtualization software application from VMware
  7. one of the vm provisioning policy used in cloud

11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...

Types of Retail Stores 2021-08-26

Types of Retail Stores crossword puzzle
Across
  1. typically combines supermarket and a department store
  2. salespeople contact customers directly, demonstrates products, takes orders
  3. retailer that started online and continues to do all business that way
  4. general merchandisers, wide variety of products mid-to-high quality
  5. sell products in bulk directly to the consumer, requires membership
Down
  1. easily accessible, small, quick shopping
  2. narrow assortment with a high level of customer service
  3. sells secondhand clothes and other household goods
  4. offer a broad variety of merchandise, limited service, and low prices
  5. sell a wide variety of goods including food, alcohol, and medicine
  6. Off-price stores that offer brand-name products at much lower prices

11 Clues: easily accessible, small, quick shopping • sells secondhand clothes and other household goods • typically combines supermarket and a department store • narrow assortment with a high level of customer service • sell a wide variety of goods including food, alcohol, and medicine • general merchandisers, wide variety of products mid-to-high quality • ...

Sarah Shum crossword 2013-12-17

Sarah Shum crossword crossword puzzle
Across
  1. same as baggage handlers
  2. works at boarding gate duties may include making boarding annoucements
  3. duties include ticket sales,assisting customers with checkin,monitoring baggage areas
  4. managersthe airline flight crew and is responsible for making all necessary decisions
  5. planttechnicians maintain and repair aircraft
Down
  1. supervises the cabin crew team managing on flight service
  2. duties include selling tickets,assigning seat for passengers and rebooking passengers
  3. the same as air frame technicians
  4. ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
  5. load and unload baggage and other cargo
  6. look after the needs of passengers who see them chiefly as providers of customer service

11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...

RETAILING TYPE 2024-03-25

RETAILING TYPE crossword puzzle
Across
  1. wholesaler-sponsored group of independent retailers engaged in grp buying and merchandising
  2. store carry narrow product line with deep assortment
  3. giant specialty store. Example: Ikea, Home Depot
  4. only open to businesses which have to be registered members
  5. department stores, two or more outlets commonly owned or controlled.
  6. enterprises owned by consumers and managed democratically
  7. sales people assist customer in every phase of the service
Down
  1. large,low cost,low margin,high volume
  2. retailer that buys at less than regular wholesale price and sells at less than retail.
  3. manufacturer-owned,normally carries manufacturer’s surplus, discontinued,irregular pdt
  4. service for shopping goods when customers need more info

11 Clues: large,low cost,low margin,high volume • giant specialty store. Example: Ikea, Home Depot • store carry narrow product line with deep assortment • service for shopping goods when customers need more info • enterprises owned by consumers and managed democratically • sales people assist customer in every phase of the service • ...

Intro to Business Studies 2025-05-14

Intro to Business Studies crossword puzzle
Across
  1. Goods or services that are necessary for survival – water, food, shelter…
  2. Actions performed by a business to aid the customer e.g plumber, hairdresser
  3. Staff needed to make the good or service
  4. Equipment and machinery needed to make the good or service
  5. Goods or services consumers would like but could live without
  6. Natural resources used in production
  7. Produces the raw materials which are used to make goods and services e.g. farming, mining
Down
  1. Physical items like books or furniture
  2. The person/people with the business idea.
  3. Provides services. It also retail which sells the finished goods.
  4. Manufactures goods. They turn raw materials into finished goods

11 Clues: Natural resources used in production • Physical items like books or furniture • Staff needed to make the good or service • The person/people with the business idea. • Equipment and machinery needed to make the good or service • Goods or services consumers would like but could live without • Manufactures goods. They turn raw materials into finished goods • ...

Yvonne and Meike Sales 2025-08-15

Yvonne and Meike Sales crossword puzzle
Across
  1. to get stuck on the motorway
  2. the people that buy the goods
  3. arriving too late at an appointment
  4. vehicle for the sales reps
  5. marketing activities for selling
  6. prices and qoutes for goods
  7. a gathering to discuss current topics
  8. when the customer is dissatisfied
Down
  1. an inquiry about goods
  2. an offical exhibition of the products
  3. the date to meet the customer
  4. talk about conditions and enter it in a document
  5. price reduction for the goods
  6. the way of convincing the customer to buy
  7. the attempt to get customers
  8. the customer stops the contract
  9. discussion to achieve results and contracts
  10. the range of articles we offer

18 Clues: an inquiry about goods • vehicle for the sales reps • prices and qoutes for goods • to get stuck on the motorway • the attempt to get customers • the people that buy the goods • the date to meet the customer • price reduction for the goods • the range of articles we offer • the customer stops the contract • marketing activities for selling • when the customer is dissatisfied • ...

Strengthen Service Capabilities 2014-08-25

Strengthen Service Capabilities crossword puzzle
Across
  1. Frontline officers should be c________-oriented and professional when interacting with members of the public
  2. We serve with empathy and put ourselves in our customers' shoes.
  3. We should always i_____________ in our service standards.
  4. It is important for frontline officers to have a s________ mindset.
Down
  1. Another word for creative (Hint: Starts with "I")
  2. One of our CARE principles - Courtesy, Accessibility, R______________ and Effectiveness
  3. We should strive for service e_________________

7 Clues: We should strive for service e_________________ • Another word for creative (Hint: Starts with "I") • We should always i_____________ in our service standards. • We serve with empathy and put ourselves in our customers' shoes. • It is important for frontline officers to have a s________ mindset. • ...

Organization of the event 2022-12-11

Organization of the event crossword puzzle
Across
  1. For which the event is created?
  2. Rivalry between event organizers.
  3. Visual presentation of the event.
  4. Provided positive or negative comments, suggestions, notes after the event.
  5. Taking apart that equipment after the event.
  6. A sign of the unity of the costumes for the organizers of the event.
  7. A detailed event created for participants or team briefings to outline.
  8. The process of preparing equipment for event
Down
  1. Detailing information after the event
  2. What is needed to organize an event?
  3. The orderer and the executor of the event by concluding the contract.
  4. Charge by a venue per attendee, per day for an event, based on a full day’s meeting.
  5. Full conference package, excluding one meal.
  6. A legal document that certifies the transaction between the customer and the executor.
  7. General plan of event expenses.
  8. Place of the event
  9. Public service staff in the event's.
  10. Payment for the service rendered.
  11. A kind of teaching about the nuances of organizing the event.
  12. The headline speaker whose presentation motivates the audience and a strong motivator for guests to attend the event.

20 Clues: Place of the event • For which the event is created? • General plan of event expenses. • Rivalry between event organizers. • Visual presentation of the event. • Payment for the service rendered. • What is needed to organize an event? • Public service staff in the event's. • Detailing information after the event • Full conference package, excluding one meal. • ...

XBS Vocabulary 2019-09-04

XBS Vocabulary crossword puzzle
Across
  1. Consisting of diverse things or members. We add a _____ charge when making an invoice correction.
  2. A machine for making copies of graphic matter.
  3. A separate piece of a device.
  4. The amount of copies/prints the customer is able to make without extra charges.
Down
  1. When the usage of prints or copies is exceeded.
  2. The code that describes the type of bill the provider is submitting to a payer.
  3. The count of clicks, also known as usage of a device.
  4. The upkeep of property or equipment.
  5. One that purchases a commodity or service.
  6. A contract by which one conveys equipment, or facilities for a specified term and for a specified rent.

10 Clues: A separate piece of a device. • The upkeep of property or equipment. • One that purchases a commodity or service. • A machine for making copies of graphic matter. • When the usage of prints or copies is exceeded. • The count of clicks, also known as usage of a device. • The code that describes the type of bill the provider is submitting to a payer. • ...

Unit 9: Complaints 2021-04-22

Unit 9: Complaints crossword puzzle
Across
  1. He had been feeling very _______ with the service in recent months.
  2. Yamaha has issued a press release announcing safety _______ for several models.
  3. Your company has to _______ all the furniture that was damaged during the installment, free of charge.
  4. The customer asked if we could send someone to ______ the broken lamp.
  5. A meeting has been called to ______ the dispute.
  6. This design is _______ to the one the German company proposed.
Down
  1. During the warranty period, we shall repair or replace any ______ products at no charge.
  2. The banks plan to ______ a warning that charges are likely to rise sharply.
  3. Top companies has a reasonably good safety _____.
  4. Our ______ was that you would pay by the first of the month.
  5. Do our customer ______ discounts or free delivery?
  6. The new reforms have not met with considerable public _______.

12 Clues: A meeting has been called to ______ the dispute. • Top companies has a reasonably good safety _____. • Do our customer ______ discounts or free delivery? • Our ______ was that you would pay by the first of the month. • The new reforms have not met with considerable public _______. • This design is _______ to the one the German company proposed. • ...

TCOE Business Day of Job 2023-03-22

TCOE Business Day of Job crossword puzzle
Across
  1. Allows callers to be automatically transferred to an extension; a virtual receptionist
  2. IP number is the number the customer uses
  3. A customer setting; open access port for information to route through
  4. Wifi provided to a designated area
  5. Provides a backup connection keeping customers online during times of service or power interruption. Battery backup provided.
  6. IP stays the same over time (3 words)
Down
  1. The order in switch numbers roll when previous line is busy
  2. Restrictions on the modem, i.e. pass through mode- Internet only no wifi
  3. Add equipment/load statistics only
  4. The packet of information that we send to the modem to tell it what speed services to allow/
  5. Provides advanced-feature Private Wifi and Guest Wifi Networks
  6. An appointment that has to be scheduled ASAP

12 Clues: Add equipment/load statistics only • Wifi provided to a designated area • IP stays the same over time (3 words) • IP number is the number the customer uses • An appointment that has to be scheduled ASAP • The order in switch numbers roll when previous line is busy • Provides advanced-feature Private Wifi and Guest Wifi Networks • ...

3U3R1 2023-08-20

3U3R1 crossword puzzle
Across
  1. 质量；high-~ goods
  2. 卓越；adj- excellent；excellent service
Down
  1. 客户服务；The firm has an excellent ～ department.
  2. =believe in；I don't ~ my sister anymore.
  3. 价值；I don't own anything of any ~
  4. 品牌，商标；BMW is a ～ of car.
  5. 标识；That is the ~ of Coca-Cola.

7 Clues: 质量；high-~ goods • 品牌，商标；BMW is a ～ of car. • 标识；That is the ~ of Coca-Cola. • 价值；I don't own anything of any ~ • 卓越；adj- excellent；excellent service • =believe in；I don't ~ my sister anymore. • 客户服务；The firm has an excellent ～ department.

TCOE Business Day of Job 2023-03-22

TCOE Business Day of Job crossword puzzle
Across
  1. Allows callers to be automatically transferred to an extension; a virtual receptionist
  2. IP number is the number the customer uses
  3. A customer setting; open access port for information to route through
  4. Wifi provided to a designated area
  5. Provides a backup connection keeping customers online during times of service or power interruption- battery backup provided
  6. IP stays the same over time (3 words)
Down
  1. The order in switch numbers roll when previous line is busy
  2. Restrictions on the modem, i.e. pass through mode- Internet only no wifi
  3. Add equipment/load statistics only
  4. The packet of information that we send to the modem to tell it what speed services to allow
  5. Provides advanced-feature Private Wifi and Guest Wifi Networks
  6. An appointment that has to be scheduled ASAP

12 Clues: Add equipment/load statistics only • Wifi provided to a designated area • IP stays the same over time (3 words) • IP number is the number the customer uses • An appointment that has to be scheduled ASAP • The order in switch numbers roll when previous line is busy • Provides advanced-feature Private Wifi and Guest Wifi Networks • ...

CHAPTER 16 CROSSWORD 2020-09-03

CHAPTER 16 CROSSWORD crossword puzzle
Across
  1. a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
  2. a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
  3. the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
  4. a pair of copper wires that connects the demarc to the closest switching office (central office).
  5. use of air transmission media
  6. a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
  7. equipment that’s owned by the service provider but located on the subscriber’s (your) property.
  8. a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.
  9. the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
  10. A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
  11. is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
  12. the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
  13. modem, phone call
  14. the phone company building that connects the customer’s network to the provider’s switching network.
  15. the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
  16. fiber to the premises, a new option for connecting homes and business to the internet.
  17. point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
  18. (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
  19. WAN switching method which allows you to share bandwidth with other companies to save money.
Down
  1. a relatively small service area that usually ranges in size from 100 to 2000 customers.
  2. local loop; the physical connection from the customer to the first aggregation device of the provider network
  3. a digital subscriber line modem
  4. translates analog signals our ears can hear into a digital stream for transfer across a digital network.
  5. is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
  6. broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
  7. an artificial satellite stationed in space for telecommunications purposes.
  8. uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
  9. Plain old telephone service
  10. is considered a true 4G technology and its based on the IEEE 802.16 standard.
  11. a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
  12. is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
  13. involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
  14. copper wire or glass fiber to carry bits as voltages or light pulses
  15. a WAN technology in which variable-length packets are transmitted by switching.
  16. what links together the thousands of devices connected to the provider’s cloud.
  17. a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
  18. the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
  19. the maximum speed at which the frame relay interface can transmit.
  20. multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
  21. 16 TERMS
  22. a channel access method that’s used by various radio communication technologies
  23. a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
  24. values used on frame relay interfaces to distinguish between different virtual circuits.
  25. first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
  26. first generation cellular technology
  27. the cable from the provider's demarc to the customer equipment
  28. where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
  29. a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
  30. a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.

49 Clues: 16 TERMS • modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...

BHMIS Crossword Challenge! 2019-02-15

BHMIS Crossword Challenge! crossword puzzle
Across
  1. DBH Director.
  2. San _____ County.
  3. DBH Assistant Director.
  4. The _____ Team is in charge of coordinating information dissemination to DBH staff.
  5. Implementation of an EHR will increase customer service to our _____, improving our continuum of care.
  6. Personal _____ Information.
Down
  1. Department of _____ Health.
  2. Electronic Health Records are digitized records that track a client's medical history.
  3. This EHR and new billing system will assist DBH in achieving it's Vision, _____ and Values.
  4. _____ Health Record.
  5. Behavioral Health _____ Information System.
  6. Vendor for new billing & EHR system.
  7. New system replacing SIMON.

13 Clues: DBH Director. • San _____ County. • _____ Health Record. • DBH Assistant Director. • Department of _____ Health. • New system replacing SIMON. • Personal _____ Information. • Vendor for new billing & EHR system. • Behavioral Health _____ Information System. • The _____ Team is in charge of coordinating information dissemination to DBH staff. • ...

SE2 Associate Appreciation Week Crossword Puzzle 2021-09-23

SE2 Associate Appreciation Week Crossword Puzzle crossword puzzle
Across
  1. "Find ways to...our customers"
  2. "Every associate has a ... creating value."
  3. "All roles ... to building the right solution."
  4. "...associates that keep the heart of service at the center of all they do."
  5. Driven
  6. "...successful outcomes for our customers."
Down
  1. "We all play a vital part in providing exceptional..."
  2. Showing gratitude for others.
  3. "We must remember to...openly, directly, and clearly."
  4. Daring, fearless
  5. We all contribute to customer..."
  6. "One...stronger together."
  7. "We should all strive to...nothing less than excellence."

13 Clues: Driven • Daring, fearless • "One...stronger together." • Showing gratitude for others. • "Find ways to...our customers" • We all contribute to customer..." • "Every associate has a ... creating value." • "...successful outcomes for our customers." • "All roles ... to building the right solution." • "We all play a vital part in providing exceptional..." • ...

Customer Care 2025-08-08

Customer Care crossword puzzle
Across
  1. offers tailored banking and digital support to a specific client group
  2. Team responsible for capacity and forecasting
  3. provides banking and digital servicing for business clients
  4. manages outbound communications
  5. metric improved through coaching
  6. provides inbound telephony support, handles routine transactions and complex queries
  7. delivers live chat support to resolve issues
Down
  1. event 1 priority
  2. supports a specific client group with complex issues
  3. supports customers face-to-face in branches
  4. completing these to break the safe code
  5. handles complaints across Business Banking, Lending and legacy investment products
  6. core focus of all teams
  7. what does business readiness manage
  8. team ensuring customer day-to-day banking support and oversight
  9. aimlessly scurrying around the Glasgow Campus
  10. role supporting software rollouts and resolving bugs

17 Clues: event 1 priority • core focus of all teams • manages outbound communications • metric improved through coaching • what does business readiness manage • completing these to break the safe code • supports customers face-to-face in branches • delivers live chat support to resolve issues • Team responsible for capacity and forecasting • ...

Team Crossword 03/03/21 2021-03-03

Team Crossword 03/03/21 crossword puzzle
Across
  1. type of radio broadcasting. (Not satellite radio)
  2. process of editing/crediting invoices
  3. company research & training resource
  4. main system to manage A/R. Sometimes does not update.
  5. team applies money
  6. process to ensure client records & iHeart records are in agreement
Down
  1. team handles B01 & B02 portfolios
  2. the holy grail of account transaction information.
  3. credit card research source
  4. resource for ticket submission - e.g. collection holds, matches
  5. what we sell!
  6. accounting holding place as credits are moved in our accounting system
  7. customer relationship management service.

13 Clues: what we sell! • team applies money • credit card research source • team handles B01 & B02 portfolios • company research & training resource • process of editing/crediting invoices • customer relationship management service. • type of radio broadcasting. (Not satellite radio) • the holy grail of account transaction information. • ...

Unit 4: In the Workplace: Jobs & Careers Vocabulary 2025-09-30

Unit 4: In the Workplace: Jobs & Careers Vocabulary crossword puzzle
Across
  1. The store has ten ____(plural).
  2. She has a job ____ tomorrow morning.
  3. She is ___ applying for a new job (present continuous).
  4. The meeting will ___ on Monday.
  5. Communication is an important ___ for supervisors.
  6. Her ____ owns three restaurants.
  7. He has five years of work ___ in restaurants.
Down
  1. She wants a ____ in nursing.
  2. He likes to ___ reading after work.
  3. Customer service is her main ___.
  4. The company gives new workers ___ before they start.
  5. His ____ is paid every week.
  6. You should ___ for the cashier position online.

13 Clues: She wants a ____ in nursing. • His ____ is paid every week. • The store has ten ____(plural). • The meeting will ___ on Monday. • Her ____ owns three restaurants. • Customer service is her main ___. • He likes to ___ reading after work. • She has a job ____ tomorrow morning. • He has five years of work ___ in restaurants. • You should ___ for the cashier position online. • ...

Building Rapport 2020-03-31

Building Rapport crossword puzzle
Across
  1. Your primary tool
  2. Shows the customer they can trust who they are speaking to
  3. Shifting your communication style to the customers personality
  4. Make the customer not just another call
  5. How easily you are understood
  6. How quickly you speak
  7. Understanding where the customer is coming from
Down
  1. Reacting to a customer and their concerns
  2. The XXXX to unlock Building Rapport
  3. Moment What you are listening for on the call
  4. The loudness of your voice
  5. What building rapport would do for PGE
  6. How deep or high your voice is
  7. How a customer could feel
  8. Letting the customer know that you will solve their issue
  9. A relationship characterized by an agreement, mutual understanding, and empathy

16 Clues: Your primary tool • How quickly you speak • How a customer could feel • The loudness of your voice • How easily you are understood • How deep or high your voice is • The XXXX to unlock Building Rapport • What building rapport would do for PGE • Make the customer not just another call • Reacting to a customer and their concerns • Moment What you are listening for on the call • ...

Thirty-One Crossword Puzzle 2017-03-27

Thirty-One Crossword Puzzle crossword puzzle
Across
  1. Great bag for Game Day
  2. Something starting April 1st
  3. Must have for Grocery Shopping
  4. Previous Customer Special
  5. Perfect Wedding Gift
  6. Hostess Exclusive
  7. What you get when you host a party!
  8. Something we all need more of
  9. Colorful pattern
  10. Michele's Newest Tote
Down
  1. Something you can earn by hosting a party
  2. April's Customer Special
  3. Another of Michele's favorite new patterns
  4. Number #1 Selling Product
  5. Another April Customer Special
  6. Michele's favorite new pattern
  7. A MUST have!
  8. Only $10.00
  9. What you can purchase for $99.00
  10. New Icon-It
  11. Type of Party you can have
  12. February's Customer Special

22 Clues: Only $10.00 • New Icon-It • A MUST have! • Colorful pattern • Hostess Exclusive • Perfect Wedding Gift • Michele's Newest Tote • Great bag for Game Day • April's Customer Special • Number #1 Selling Product • Previous Customer Special • Type of Party you can have • February's Customer Special • Something starting April 1st • Something we all need more of • Must have for Grocery Shopping • ...

Sarah Shum crossword 2013-12-17

Sarah Shum crossword crossword puzzle
Across
  1. duties include ticket sales,assisting customers with checkin,monitoring baggage areas
  2. supervises the cabin crew team managing on flight service
  3. look after the needs of passengers who see them chiefly as providers of customer service
  4. planttechnicians maintain and repair aircraft
  5. load and unload baggage and other cargo
Down
  1. duties include selling tickets,assigning seat for passengers and rebooking passengers
  2. ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
  3. the same as air frame technicians
  4. works at boarding gate duties may include making boarding annoucements
  5. managersthe airline flight crew and is responsible for making all necessary decisions
  6. same as baggage handlers

11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...

Unit 3 Review 2025-10-15

Unit 3 Review crossword puzzle
Across
  1. Informing potential customers that a product/service exists.
  2. S in SWOT
  3. Type of good that don't wear out quickly.
  4. Type of good that is quickly consumed.
  5. W in SWOT
Down
  1. Customers that will most likely benefit from a specific product.
  2. The pursuit of ideation, creation, communication, and delivery of profitable products to targeted customers.
  3. A good or material bought and sold freely.
  4. Creating strategies and establishing goals, objectives, processes and procedures in order to reach and attract the target customer to a business.
  5. The amount of money a business thinks it should charge for its product or service.
  6. Number of P's considered in Marketing

11 Clues: S in SWOT • W in SWOT • Number of P's considered in Marketing • Type of good that is quickly consumed. • Type of good that don't wear out quickly. • A good or material bought and sold freely. • Informing potential customers that a product/service exists. • Customers that will most likely benefit from a specific product. • ...