customer service Crossword Puzzles

Basics of Services Marketing 2023-06-20

Basics of Services Marketing crossword puzzle
Across
  1. procedures, mechanisms and flow of activities by which the service is delivered
  2. The difference between customer expectations and perceptions.
  3. The most basic distinguishing characteristic of services is intangibility.
Down
  1. Employees' ability to inspire trust and confidence.
  2. services cannot be saved, stored, resold or returned.
  3. It is a judgement that a product or service feature, or the product or service itself, provides a pleasurable level of consumption related fulfillment.

6 Clues: Employees' ability to inspire trust and confidence. • services cannot be saved, stored, resold or returned. • The difference between customer expectations and perceptions. • The most basic distinguishing characteristic of services is intangibility. • procedures, mechanisms and flow of activities by which the service is delivered • ...

Serving wine crossword puzzle 2020-11-25

Serving wine crossword puzzle crossword puzzle
Across
  1. Wine expert
  2. Something to put the bottle on.
  3. Device used to open a bottle of wine.
  4. Asking for someone's consent.
Down
  1. To point towards something
  2. Somebody paying to receive a certain service.
  3. To move in a cirkle from left to right
  4. The plug that prevents wine coming out of the bottle
  5. Thin Metal covering on the top of a wine bottle

9 Clues: Wine expert • To point towards something • Asking for someone's consent. • Something to put the bottle on. • Device used to open a bottle of wine. • To move in a cirkle from left to right • Somebody paying to receive a certain service. • Thin Metal covering on the top of a wine bottle • The plug that prevents wine coming out of the bottle

Supply Chain 2025-05-01

Supply Chain crossword puzzle
Across
  1. A type of hospital deal. Transition all personnel to Quest​. Includes supervisors & staff employees​.
  2. SMI, reimagined
  3. Latest tool from the NSCO Planning Team!
  4. How many bins?
Down
  1. 50500
  2. Delivery method used to transport mixed loads from various suppliers to one customer
  3. New Asset Management and CMMS (computerized Maintenance Management) tool
  4. Service contract tier or level (silver, gold, etc..)
  5. Largest region by geography

9 Clues: 50500 • How many bins? • SMI, reimagined • Largest region by geography • Latest tool from the NSCO Planning Team! • Service contract tier or level (silver, gold, etc..) • New Asset Management and CMMS (computerized Maintenance Management) tool • Delivery method used to transport mixed loads from various suppliers to one customer • ...

What is entrepreneurship 2025-02-18

What is entrepreneurship crossword puzzle
Across
  1. The chance of losing money in a business.
  2. The money needed to start a business.
  3. A new idea or invention.
  4. The income a business earns after expenses.
  5. A new business.
  6. A person who buys a product or service.
Down
  1. A person who starts and runs a business.
  2. A person who invests money in a business.
  3. A place where buyers and sellers meet.

9 Clues: A new business. • A new idea or invention. • The money needed to start a business. • A place where buyers and sellers meet. • A person who buys a product or service. • A person who starts and runs a business. • The chance of losing money in a business. • A person who invests money in a business. • The income a business earns after expenses.

Acronyms Part 2 2023-02-24

Acronyms Part 2 crossword puzzle
Across
  1. branch manager
  2. customer experience lead
  3. canada revenue agency
  4. financial advisor
  5. central mortgage unit
  6. day to day
  7. customer experience associate
  8. davis and henderson
  9. pre authorized debit
  10. occupational health and safety
  11. getting there
  12. bank of nova scotia
  13. branch compliance officer
  14. any branch banking
  15. scotia dealer advantage
  16. foreign exchange
  17. national collection center
  18. forms free teller
Down
  1. enterprise document and reports retrieval
  2. basic banking
  3. customer contact center
  4. pre authorized contribution
  5. non sufficient funds
  6. line of credit
  7. autowithdrawl
  8. know your customer
  9. centralized account unit
  10. automated banking machine
  11. end of day
  12. guaranteed investment certificate
  13. basic banking plus
  14. scotia plan loan
  15. interbranch transfer
  16. great british pound
  17. overdraft protection
  18. other financial institution
  19. scotia credit line
  20. automated funds transfer

38 Clues: day to day • end of day • basic banking • autowithdrawl • getting there • branch manager • line of credit • scotia plan loan • foreign exchange • financial advisor • forms free teller • know your customer • basic banking plus • any branch banking • scotia credit line • davis and henderson • bank of nova scotia • great british pound • non sufficient funds • pre authorized debit • interbranch transfer • ...

Orlane et oceane 2022-11-08

Orlane et oceane crossword puzzle
Across
  1. customers pay in
  2. he buys in the store
  3. place where we try on our items
  4. he manages the commercial space
  5. proposal for a sale
  6. we put new products or even promotions
  7. purchase summary after payment
  8. we offer it at the checkout
  9. we receive it in the mailbox
Down
  1. building where there are several signs
  2. if the item does not match the customer
  3. what the customer comes to do at the store
  4. he does not pay by card
  5. where are the items
  6. card what a loyal customer has
  7. it is in the shelves
  8. intermediary between a producer and the retailer
  9. the goal of a salesperson is to make
  10. we don't pay by card
  11. we have to put it in the shopping cart
  12. cart we put the shopping there

21 Clues: customers pay in • where are the items • proposal for a sale • he buys in the store • it is in the shelves • we don't pay by card • he does not pay by card • we offer it at the checkout • we receive it in the mailbox • card what a loyal customer has • purchase summary after payment • cart we put the shopping there • place where we try on our items • he manages the commercial space • ...

Balanced Scorecard framework 2025-10-21

Balanced Scorecard framework crossword puzzle
Across
  1. The ability or capacity to perform a particular action or task; in business, it often refers to the skills and resources necessary to achieve strategic goals.
  2. A measurable value that demonstrates how effectively a company is achieving key business objectives; indicators help assess performance in specific areas.
  3. A strategic planning and management tool used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.
  4. The process of translating an idea or invention into a good or service that creates value; it is often linked to improvements in products, services, or processes.
Down
  1. A strategic action or project designed to achieve specific objectives; initiatives are often time-bound and resource-driven.
  2. The ability of a company to keep its customers over time; customer retention is a key indicator of business health and success.
  3. A specific, measurable goal that an organization aims to achieve; objectives guide the actions and decisions within the strategic plan.
  4. A particular way of considering something; in the context of the Balanced Scorecard, it refers to the different dimensions (Financial, Customer, Internal Processes, Learning and Growth) through which performance is evaluated.
  5. The level of contentment or fulfillment that customers feel regarding a product or service; customer satisfaction is a critical measure of business performance and success.
  6. The process of adjusting and coordinating activities and strategies to ensure that all parts of an organization work together effectively toward common goals.

10 Clues: A strategic action or project designed to achieve specific objectives; initiatives are often time-bound and resource-driven. • The ability of a company to keep its customers over time; customer retention is a key indicator of business health and success. • ...

AWS Crossword 2024-05-14

AWS Crossword crossword puzzle
Across
  1. -> Data protection and privacy service
  2. -> Threat detection service
  3. -> Simple cloud hosting service
  4. -> Content delivery network
  5. -> Serverless compute for containers
  6. -> Automated application deployment
  7. -> Low-cost archival storage
  8. -> Real-time data streaming
  9. -> Monitoring and logging service
  10. -> NoSQL database service
  11. -> Desktop application streaming
Down
  1. -> In-memory caching service
  2. -> Automated security assessment
  3. -> Build service for continuous integration
  4. -> Serverless SQL query service
  5. -> Infrastructure as code
  6. -> Business intelligence service
  7. -> Continuous delivery service
  8. -> Run code without provisioning servers
  9. -> Data warehousing service
  10. -> DNS web service

21 Clues: -> DNS web service • -> Infrastructure as code • -> NoSQL database service • -> Threat detection service • -> Content delivery network • -> Data warehousing service • -> Real-time data streaming • -> In-memory caching service • -> Low-cost archival storage • -> Continuous delivery service • -> Serverless SQL query service • -> Simple cloud hosting service • ...

KFC Vocabulary 5 2025-03-10

KFC Vocabulary 5 crossword puzzle
Across
  1. costs that vary based on the units sold by your enterprise.
  2. property and the buildings on it
  3. units refer to the "things" the company sells.
  4. debt that does not include a promise by a guarantor to repay the loan in the event the debtholder is unable to make a required payment.
  5. how a business moves a specific customer to buy their service or offering.
  6. a company that provides a good or service to another company.
  7. shares of ownership in a company.
  8. the hard work a small business owner puts into forming, founding, and operating in a business.
  9. the exact customers and market sector the business intends to serve,
Down
  1. costs that vary somewhat based on the number of units you sell.
  2. all people or companies associated with an enterprise.
  3. companies that conduct business with a company, and that can document how well a company pays its bills to its suppliers.
  4. debt that includes a legal obligation by the borrower to repay the debt.
  5. repaying the loan
  6. fixed costs variable costs.
  7. number of units sold X cost per unit.
  8. an investment vehicle

17 Clues: repaying the loan • an investment vehicle • fixed costs variable costs. • property and the buildings on it • shares of ownership in a company. • number of units sold X cost per unit. • units refer to the "things" the company sells. • all people or companies associated with an enterprise. • costs that vary based on the units sold by your enterprise. • ...

Advance America 2025-10-30

Advance America crossword puzzle
Across
  1. A customer can submit motorcycles and recreational vehicles for a title loan through?
  2. What section of SOP can you find the steps to take if your branch has cash or checks stolen?
  3. Under what section of SOP do you find the steps to take for a state audit
  4. Where can you pitch an idea?
  5. One of three countries with a reduced daily send limit.
  6. Customer online account
  7. Our parent company
  8. We should be asking all customers for at least one of these.
  9. If a transaction is suspicious you must do what?
Down
  1. This section of SOP talks about the process that a lender uses to assess the creditworthiness of a potential customer.
  2. The person or business that is referring people to us
  3. Documented guidelines detailing the steps required to correctly execute routine tasks.
  4. Image Cash Letter
  5. What department can you find the Lockbox procedures in?
  6. A past due account
  7. What customer demographic base is a key initiative focus?
  8. Missouri lending product
  9. Who do we put a customer in contact with to file a loan as fraud?
  10. What is the symbol used for our strategic vision?
  11. APR may adjust to a lower rate if title loan payments are made with who?
  12. A customer is eligible to do this after a third of their payments are paid.

21 Clues: Image Cash Letter • A past due account • Our parent company • Customer online account • Missouri lending product • Where can you pitch an idea? • If a transaction is suspicious you must do what? • What is the symbol used for our strategic vision? • The person or business that is referring people to us • What department can you find the Lockbox procedures in? • ...

Quality Assurance Crosssword Challenge 2019-06-20

Quality Assurance Crosssword Challenge crossword puzzle
Across
  1. ____ closing; aids at creating a positive end to the customer's interaction
  2. ______ skills, white glove service, guarantees a positive customer experience
  3. Being understanding to the caller
  4. Before closing the call, offer ______ assistance
  5. Statement offering your assistance
Down
  1. Includes a welcome and the associate's name
  2. Setting _____; under 10 seconds, not exceeding 90
  3. Smile with your voice, positive inflection
  4. No Company jargon, using the caller's name

9 Clues: Being understanding to the caller • Statement offering your assistance • Smile with your voice, positive inflection • No Company jargon, using the caller's name • Includes a welcome and the associate's name • Before closing the call, offer ______ assistance • Setting _____; under 10 seconds, not exceeding 90 • ...

Email 2023-11-29

Email crossword puzzle
Across
  1. This type of hold is when the customer must contact Uline with updates.
  2. This page in 13 will guide you if you need to _____ an email to another department.
  3. These types of orders are entered by CS, and you will only code it as EPO if noted on the account. You may have to click “Acknowledge” to confirm the order if it is noted in WO message.
  4. By using this tab in JOE, you can locate ship via history.
  5. You can make a _______ call if it is something that makes sense to you and for the customer.
  6. What is used if you are unable to determine what the model number is the customer wants?
  7. This type of hold is when Uline will follow-up with the customer at the end of the day.
  8. If you ever have any questions for the customer, you should do this first.
  9. To pull up previous emails, you can use the email ______ feature found in the email box
Down
  1. This is to be used at your discretion to assist a customer with a resolution.
  2. A page in 13 for guidelines to help you make decisions in the customer’s best interest.
  3. Utilize your _______.
  4. What is used as a preformatted, quick response to the customer?
  5. The number of minutes you should be handling an email in.
  6. Pay attention to all _______ in JOE: account, order, or written order..
  7. To assist you in making a judgment call, use this tab in JOE to look at ____ history.
  8. Use _______ like highlighting, boxing, crossing out.
  9. Copy and paste is a great ____ prevention strategy
  10. A portal where you must physically log in to process and confirm the order
  11. _____ F is an easy tool to use when searching for freebies

20 Clues: Utilize your _______. • Copy and paste is a great ____ prevention strategy • Use _______ like highlighting, boxing, crossing out. • The number of minutes you should be handling an email in. • By using this tab in JOE, you can locate ship via history. • _____ F is an easy tool to use when searching for freebies • ...

OM3 2019-03-04

OM3 crossword puzzle
Across
  1. an activity required for environmental management standards
  2. increases productivity by customizing in delivery
  3. a logistics activity related to carbon footprint
  4. try to reduce the usage of this resource in production process
  5. environmental management standards
Down
  1. one of triple bottom line
  2. have strong opinions about CSR issues
  3. increase services efficiency by reducing cost and increasing customer service
  4. one of the 3Rs

9 Clues: one of the 3Rs • one of triple bottom line • environmental management standards • have strong opinions about CSR issues • a logistics activity related to carbon footprint • increases productivity by customizing in delivery • an activity required for environmental management standards • try to reduce the usage of this resource in production process • ...

management 2021-03-03

management crossword puzzle
Across
  1. Start selling goods or services in a new market
  2. Announcement in a public medium promoting a product or service
  3. Consumer ... is description of a typical customer
Down
  1. A place where you can buy something
  2. Gross ... product
  3. Public ... is the money the government spends
  4. Interest ... - cost of borrowing money
  5. Informing customers about products
  6. Product ... - the combination of products that a company has to offer

9 Clues: Gross ... product • Informing customers about products • A place where you can buy something • Interest ... - cost of borrowing money • Public ... is the money the government spends • Start selling goods or services in a new market • Consumer ... is description of a typical customer • Announcement in a public medium promoting a product or service • ...

business 2013-03-19

business crossword puzzle
Across
  1. where something is being sold
  2. how the customer will see the product
  3. value difference between how much it is to make and how muc you sell it for
  4. the part of economy that provides service industries
  5. how much money you make
Down
  1. indusries that use raw materials to manufacture goods
  2. the item being sold
  3. industries that produce raw materials
  4. the cost

9 Clues: the cost • the item being sold • how much money you make • where something is being sold • how the customer will see the product • industries that produce raw materials • the part of economy that provides service industries • indusries that use raw materials to manufacture goods • value difference between how much it is to make and how muc you sell it for

Disruptive change 2025-09-08

Disruptive change crossword puzzle
Across
  1. Easily measured or quantified
  2. Topline revenue growth
  3. Online shoe seller known for disruptive customer service model
  4. IBM spinoff adapting infrastructure to new tech shifts
  5. Separate unit to nurture disruptive growth
  6. Profits prioritized by a company
Down
  1. Where firms hesitate between sustaining and disruptive bets
  2. Strong team structure used to drive radical projects
  3. Organizational routines that can block or enable change

9 Clues: Topline revenue growth • Easily measured or quantified • Profits prioritized by a company • Separate unit to nurture disruptive growth • Strong team structure used to drive radical projects • IBM spinoff adapting infrastructure to new tech shifts • Organizational routines that can block or enable change • Where firms hesitate between sustaining and disruptive bets • ...

Marketing Definitions Puzzle 2021-11-26

Marketing Definitions Puzzle crossword puzzle
Across
  1. each is a part of a broader market category that possesses an identifiable characteristic
  2. can be used by competitor to shift sales in their advantage
  3. consumer buy where they can get a better deal at a lower price more convenient to them
  4. a canadian firm and a foreign firm business with similar goals combine resources-money, facilities, distribution networks-to make or sell a specific product in the other country
  5. supports scientists and technicians who work on new ideas
  6. holds onto its customers in spite of competition
  7. a market of a small number of large companies
  8. the money you gained from your initial investment
  9. taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
  10. The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market
  11. you make a profit and keep some of the money made from the business
  12. using the same methods as in domestic markets but they also have to attempt to sell differently based on the consumers in the region
  13. uses the same resources to produce better or the same products
  14. companies using ads to put their product into consumers minds
  15. when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
Down
  1. making an activity easier and more comfortable for the customer
  2. the store carries a large number of different brands or types of merchandise
  3. specific types of products as well as the companies that produce those products
  4. a company that has an item that no other company has or sells
  5. services activities performed to support the sale of a product or other service
  6. The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
  7. influence a way the product looks and what it does
  8. encourages the creation of new businesses
  9. takes into account the shipping costs and the currency exchange as well as the tariff costs
  10. one company provides a product or service for a small market and, by doing so, keeps competitors out of that market
  11. good reviews or bad reviews from customers that influence other people on if they should shop there or not
  12. a firm that does not have any competition

27 Clues: encourages the creation of new businesses • a firm that does not have any competition • a market of a small number of large companies • holds onto its customers in spite of competition • the money you gained from your initial investment • influence a way the product looks and what it does • supports scientists and technicians who work on new ideas • ...

Marketing Entrepreneur Management 2018-03-23

Marketing Entrepreneur Management crossword puzzle
Across
  1. Something that someone sells that can be seen and touched. (ball, book, pizza)
  2. How much someone makes from selling something.
  3. A person who introduces new methods, ideas, or products.
  4. A short slogan, verse, or tune designed to be easily remembered.
  5. An act that is performed by an employee for the customer (landscaping, cleaning, etc.)
  6. A person who organizes and operates a business or businesses.
  7. The place where something is sold.
Down
  1. A symbol or other design adopted by an organization to identify its products, uniform, vehicles, etc.
  2. a short and striking or memorable phrase used in advertising.
  3. A sale, lower price, etc.
  4. A particular group of consumers at which a product or service is aimed.
  5. A person who invented a particular process or device.
  6. Advertising is a term used to symbolize the foundation for a major undertaking in these areas.
  7. An article or substance that is manufactured or refined for sale.
  8. How much something costs.

15 Clues: A sale, lower price, etc. • How much something costs. • The place where something is sold. • How much someone makes from selling something. • A person who invented a particular process or device. • A person who introduces new methods, ideas, or products. • a short and striking or memorable phrase used in advertising. • ...

Ops Fam Crossword Puzzle 2020-09-08

Ops Fam Crossword Puzzle crossword puzzle
Across
  1. Not able to make outgoing call , able to receive incoming call
  2. mode of informing the customer that they have overdue /unpaid bills
  3. collector, At this dunning stage, you are not allowed to offer KIV or offer installment
  4. Number of days allowable to extend KIV
  5. line disruption that does not allow incoming/outgoing calls
  6. This VAS will not be available if the customer is having installment
  7. For non-payment, customer's account will enter into _____ after 8 days from due date
  8. system enhancement that allows customer to unbar/resume after making payment
  9. To extend the payment due date and avoid disruption if customer hasn't reached dunning stage
Down
  1. Total number of times that you can put a customer's account to KIV in a year
  2. staggered payment that can be offered if the customer has an overdue of $300 and above
  3. Customer is under ____ status if account shows BAD01, WOF, FRD01
  4. After line reconnection, customer has to ____ their mobile line by turning off/on to get the signal
  5. This is required for line reactivation
  6. Not able to receive calls and make outgoing calls, ETC is billed if within contract
  7. Mode of payment that gives customers Free 100 SMS

16 Clues: This is required for line reactivation • Number of days allowable to extend KIV • Mode of payment that gives customers Free 100 SMS • line disruption that does not allow incoming/outgoing calls • Not able to make outgoing call , able to receive incoming call • Customer is under ____ status if account shows BAD01, WOF, FRD01 • ...

Chapter 10 Crossword 2015-04-22

Chapter 10 Crossword crossword puzzle
Across
  1. Is everything a business offers to satisfy a customer's needs
  2. Something that is consumed at the same time it is produced
  3. Something that has no physical form.
  4. Is the blending of four marketing elements-product, distribution, price, and promotion
  5. Are persons, companies, and organizations that buy products for the operation of a business, for incorporation into other products and services, or for resale to their customers
  6. The specific sequence of steps consumers follow to make a purchase
  7. A company's plan that identifies how it will use marketing to achieve its goals
  8. Finding solutions to problems through carefully designed studies involved customers
  9. Is a specific group of consumers that have similar needs and wants
Down
  1. The availability of a service must match the demand for that service at a specific time
  2. The exchange of information so there is common understanding by all participants
  3. The route a product follows and the businesses involved in moving a product from producer to final consumer
  4. The reasons consumers decide what products and services to purchase
  5. There will be differences in the type and quality of service provided
  6. Process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives
  7. Are persons who buy products and services mostly for their own use
  8. The locations and methods used to make a product or service available to the target market.
  9. Is the money a customer must pay for a product or service
  10. Considers the needs of customers when developing a marketing mix
  11. Direct, individualized communication with prospective customers to assess their needs with appropriate products and services
  12. The businesses that take part in a channel of distribution
  13. Are activities that are consumed at the same time they are produced
  14. Any paid form of communication through mass media directed at identified consumers to provide information and influence their actions
  15. Any form of communication used to inform, persuade, or remind

24 Clues: Something that has no physical form. • Is the money a customer must pay for a product or service • Something that is consumed at the same time it is produced • The businesses that take part in a channel of distribution • Is everything a business offers to satisfy a customer's needs • Any form of communication used to inform, persuade, or remind • ...

BM Unit 4 Mid-Unit Review 2023-04-05

BM Unit 4 Mid-Unit Review crossword puzzle
Across
  1. Something that is necessary to live and function.
  2. Intangible tasks or acts performed for a customer for a price or fee.​
  3. Stage of the product life cycle when competitors see the opportunity, and enter the market.
  4. Something that you wish to have, so as to add comforts in your life.
  5. Stage of the product life cycle when sales are low, the product is seen as unfamiliar, and informative promotion is needed.
  6. Refers to the concept that a service cannot be separated from its provider.
  7. A type of segmentation where customers are divided based on physical location characteristics.
  8. A type of purchase made based on careful thought and reasoning.
  9. A type of purchase made due to a customer's loyalty to a brand or product.
  10. A type of segmentation where customers are divided based on lifestyles, interests, and personalities.
  11. Refers to the concept that services cannot be stored for later sale or use.
  12. Product, price, place, and promotion!
Down
  1. The market segment whose needs and wants can be directly fulfilled by the product at-hand. ​
  2. Includes only the words, logos, symbols, or marks that are legally registered for use by a single company.
  3. Stage of the product life cycle where a new product may replace the old.
  4. A type of segmentation where customers are divided based on things like age, gender, nationality, etc.
  5. A type of segmentation where customers are divided based on behavior patterns and product interactions.
  6. Refers to the concept that the quality of a service depends on who provides the service as well as when, where, and how the service is delivered.​
  7. Stage of the product life cycle where promotion costs rise and competitors must cut costs to compete.
  8. Tangible objects that are useful to consumers.
  9. A quality, characteristic, or feature of a physical good.
  10. Refers to the concept that services are non-physical.
  11. An item or style that does well, but during a short-lived cycle. ​
  12. A type of purchase made with little thought during emotional highs and lows.

24 Clues: Product, price, place, and promotion! • Tangible objects that are useful to consumers. • Something that is necessary to live and function. • Refers to the concept that services are non-physical. • A quality, characteristic, or feature of a physical good. • A type of purchase made based on careful thought and reasoning. • ...

tech support 2014-04-19

tech support crossword puzzle
Across
  1. What messaging service allows you to enter past 160 characters in a single message?
  2. What incoming email option synchronizes instead of down loading messages?
  3. A customer stays connected for more than one minute, and the call drops, it is considered?
  4. What tool do you use for a 4g device that is similar to *228 with a 3g device?
  5. A normal mode of the network when no data is transmitting; it conserves power.
  6. What does SOU stand for?
  7. What network is currently used for all devices for voice calls?
  8. This APN handles all general data and internet connections
  9. When in a data session, after losing service, what is responsible for reconnecting at the highest speed possible?
  10. What is the most accurate option for the device when using the map application?
  11. The P in SMTP (Earl’s alternate acronym)
  12. This APN handles simota, prl updates, software check
  13. What is Smtp?
  14. The second M in MMS
  15. this device gives the customer The ability to connect to multiple devices.
  16. In MARS, what record types do you check for IP connectivity?
  17. What can you use to verify a PRL update and/or OTA completion for a 4G device?
Down
  1. This family base functions can impact a customer’s ability to make and receive calls.
  2. What network tool would you use when troubleshooting Voicemail routing issues?
  3. What verifies the device can access the network and prevents cloning.
  4. The D in DNS as in a database for resolving host names and IP.
  5. The E in ANDE
  6. The field in the AAA extended verify where the Dial Up Networking feature is present.
  7. What is the unit of measurement used when calculating data speed?
  8. If a customer is provisioned for Mobile Hotspot/MBB Connect with a separate allowance, what feature is present in the AAA extended verify?
  9. The A in AGPS
  10. A permanent Internet Protocol address that is assigned in a network.
  11. What are the 4 digits that proceed the MDN for Voicemail routing?
  12. This APN handles VZW branded services like NFL mobile, BUA, Verizon Mobile
  13. The P in PDSN and PSDN.
  14. This is the Network Element where are APN's provisioned.
  15. The P in PRL
  16. The Orig C/G in MARS indicates the cell site that processed what?
  17. The A in ANDE
  18. 5-12mbps Download, 2-5mbps Upload are the typical download and upload speeds for this network.
  19. This APN handles sms/vmail notifications
  20. The N in ANDE

37 Clues: The P in PRL • The E in ANDE • The A in AGPS • What is Smtp? • The A in ANDE • The N in ANDE • The second M in MMS • The P in PDSN and PSDN. • What does SOU stand for? • The P in SMTP (Earl’s alternate acronym) • This APN handles sms/vmail notifications • This APN handles simota, prl updates, software check • This is the Network Element where are APN's provisioned. • ...

The Eastern Way Crossword Puzzle 2023-11-28

The Eastern Way Crossword Puzzle crossword puzzle
Across
  1. If a conversation can't take place face to face, a live phone call is still better than an email.
  2. Healthier teammates are generally happier and do better work.
  3. If we believe people are good, we'll see the best in them.
  4. Those who are great see unlimited opportunities to get better.
  5. Studies show laughter is actually healthy for us on a biological level.
  6. If we put serving the customer first, our biggest concern is doing what's best for them.
  7. Honest. Timely. Specific. Tells the impact of what was done.
  8. Getting back to people quickly is an important part of delivering memorable service and setting us apart from competitors.
  9. We can only take responsibility for our own growth, rather than expecting others to change.
  10. Many injuries are the result of using the wrong tool for the job. Good planning helps prevent this.
  11. What we do is contagious. Choosing to act in ways that are positive increases the likelihood others will do the same.
  12. Our customers trust us with their business. When you do this to a customer it builds their trust in you.
  13. The key is to focus purely on fully understanding what the other person is trying to communicate.
  14. Admiting a mistake, or changing your mind or direction, is a good indicator of this.
  15. Quality can be contagious.
  16. All teammates have an obligation to make our community better in some way
  17. When a mistake happens, we want to first focus on solving the problem.
Down
  1. This requires us to get uncomfortable, rather than always sticking with what we know.
  2. Every person in the company is in the customer service business.
  3. This makes it easier to collaborate because everyone does the same function in the same way.
  4. It's always better to avoid or prevent a problem, rather than have to fix it later
  5. Being organized enables us to get more done in less time with higher quality
  6. Genuine curiosity is essential to this fundamental
  7. At the end of the day, we get paid to get things done, not simply to work on them.
  8. Working together yields better solutions than any one person on their own.
  9. Organizations that do this don't have fewer problems than others. They just solve them faster.
  10. This fundamental applies to all people we touch. Customers, prospective customers, vendors, and teammates.
  11. Attitude is a choice. It's literally a decision you make, consciously or unconsciously.

28 Clues: Quality can be contagious. • Genuine curiosity is essential to this fundamental • If we believe people are good, we'll see the best in them. • Honest. Timely. Specific. Tells the impact of what was done. • Healthier teammates are generally happier and do better work. • Those who are great see unlimited opportunities to get better. • ...

COMMERCE - DOCUMENTATION : PUZZLE 2016-07-21

COMMERCE - DOCUMENTATION : PUZZLE crossword puzzle
Across
  1. note this document advice the customer to be ready to accept the delivery of goods.
  2. enquiry - order - ______ - statement (correct order of documentation)
  3. This document holder becomes the lender to the public limited company
  4. This note is used instead of the delivery note, as the proof of delivery of goods when the supplier hires a transport
  5. It is a document submitted by the beneficiary to the insurer to the payment against financial loss.
  6. ________ of association says about the appointment of legal advisors and auditors.
  7. this document will be sent to a customer when the customer returns chargeable boxes and crates.
  8. _________ of association contains the list of company directors.
  9. a document making an enquiry about what material is available, what prices and the delivery times.
Down
  1. It contains the detailed list of the goods to be purchased by the customer.
  2. It is one of the substitution to the quotation.
  3. A trade document issued by the supplier to the customer as proof that payment has been made by customer.
  4. this document shows that a manufactured product may be returned for free repairs within an agreed period of time.
  5. It is one of the document of payment.
  6. A document of transitional nature which acts a proof of insurance policy is issued.
  7. this document requires the signature of the customer as proof of delivery of goods.
  8. It is a document issued to general public by public limited company to arise the company capital.
  9. certificate of ________ issued to business to act as a limited company.
  10. It is a summary of transactions and request for payment.
  11. _____ trade documents are simple and no complex.

20 Clues: It is one of the document of payment. • It is one of the substitution to the quotation. • _____ trade documents are simple and no complex. • It is a summary of transactions and request for payment. • _________ of association contains the list of company directors. • This document holder becomes the lender to the public limited company • ...

Bath and Body Works - Loyalty Program Update 2022-09-13

Bath and Body Works - Loyalty Program Update crossword puzzle
Across
  1. Every (blank) points equals one reward
  2. There is no specific (blank) to add a transaction to the customer's loyalty account
  3. A (blank) can never be sent to replace a reward earned
  4. If the customer's account is inactive their account will become (blank) after they make a purchase
  5. (Blank) should not be added for the first 7 days of the account being created
  6. Before adding points of an order over $75 for store transactions, receipt must be verified in (blank)
  7. Customer must wait (blank) hours from store purchase before manually adjusting points
  8. When customer wants to view their rewards they have to go to their (blank) in the app
  9. If the customer is locked out of the account she should use the (blank) option to reset her account
  10. Customer will have to spend a(blank) dollars to earn a reward.
Down
  1. Customer had a reward item cancelled off a BOPIS order, your business can (blank) point to give reward back
  2. The birthday reward is good for one (blank) item up to $8.50
  3. Your business can provide the (blank)to an associate so customer can redeem rewards in store if the reward isn't showing in the customer's app
  4. Customers will receive (blank) up to $16.50
  5. A loyalty rewards member account will be come (blank) if they haven't made a purchase in 365 days
  6. The (birthday) reward is given once a year
  7. The quickest way to add an in store transaction is to (blank)to customer's loyalty account
  8. Customers will not have their (blank) status applied after the loyalty update
  9. When a customer places a BOPIS order using only rewards as payment it will create a (blank)
  10. This type of purchase doesn't count towards the purchaser's loyalty rewards

20 Clues: Every (blank) points equals one reward • The (birthday) reward is given once a year • Customers will receive (blank) up to $16.50 • A (blank) can never be sent to replace a reward earned • The birthday reward is good for one (blank) item up to $8.50 • Customer will have to spend a(blank) dollars to earn a reward. • ...

Chapter 13.1 Key Terms Created By: Josh Miller 2017-01-10

Chapter 13.1 Key Terms Created By: Josh Miller crossword puzzle
Across
  1. distribution involves one or more intermediaries.
  2. A group of customers who share common wants and needs
  3. marketing to build and maintain a relationship with their customer
Down
  1. distribution occurs when goods or services are sold from the producer directly to the customer.
  2. point the point at which total revenues, or sales, equal costs and expenses of develpoing and offering a product or service
  3. of distribution a pathway to direct products to customers
  4. mix consists of four basic marketing strategies.

7 Clues: mix consists of four basic marketing strategies. • distribution involves one or more intermediaries. • A group of customers who share common wants and needs • of distribution a pathway to direct products to customers • marketing to build and maintain a relationship with their customer • ...

CSR Crosswood 2022-01-14

CSR Crosswood crossword puzzle
Across
  1. QNBT policy requires documentation for any owner of the business who owns ___ percent or more of a business
  2. Form used when withdrawing money from an IRA
  3. Department to contact for any CSR assistance
  4. Department to contact prior to opening a Money Service Business account
Down
  1. Number of days to place a personal non QNBT check on hold for a new customer
  2. # of days a customer has to sign a stop payment
  3. Code entered in Bankway to identify a type of business

7 Clues: Form used when withdrawing money from an IRA • Department to contact for any CSR assistance • # of days a customer has to sign a stop payment • Code entered in Bankway to identify a type of business • Department to contact prior to opening a Money Service Business account • Number of days to place a personal non QNBT check on hold for a new customer • ...

Ops Fam Crossword Puzzle 2020-09-08

Ops Fam Crossword Puzzle crossword puzzle
Across
  1. Mode of payment that gives customers Free 100 SMS
  2. total number of times a customer's account can be given KIV
  3. At this dunning stage, you are not allowed to offer KIV or offer installment
  4. for non-payment, customer's account will enter into _____ after 8 days from due date
  5. to extend the payment due date and avoid disruption if customer hasn't reached dunning stage
  6. after line reconnection, customer has to ____ their mobile line by turning off/on to get the signal
  7. This VAS will not be available if the customer is having installment
Down
  1. customer is under ____ status if account shows BAD01, WOF, FRD01
  2. staggered payment that can be offered if the customer has an overdue of $300 and above
  3. not able to receive calls and make outgoing calls, ETC is billed if within contract
  4. mode of informing the customer that they have overdue /unpaid bills
  5. unable to make outgoing call, able to receive incoming call
  6. This is required for line reactivation
  7. Number of days allowable to extend KIV
  8. system enhancement that allows customer to unbar/resume after making payment
  9. line disruption that does not allow incoming/outgoing calls

16 Clues: This is required for line reactivation • Number of days allowable to extend KIV • Mode of payment that gives customers Free 100 SMS • total number of times a customer's account can be given KIV • unable to make outgoing call, able to receive incoming call • line disruption that does not allow incoming/outgoing calls • ...

Putting it All Together 2014-06-19

Putting it All Together crossword puzzle
Across
  1. In order to understand needs, start with _____ ended questions
  2. Set the ______.Tell the customer WHAT you are doing, WHY you are doing it and GET a YES
  3. Words that Work: "I want to CANCEL my account"
  4. Techniques to closing the conversation: Communicate urgency and remind a customer who is ______________ that no contract means no regrets
  5. Don’t make _____ about what a customer can afford. Ask questions to be sure.
  6. Use your “W”s to understand your customer’s needs: Who, Where, When, ___
  7. When handling a concern, reiterate the ______ of the services. Hint:Loyalty Password
  8. Be confident when you ask for the close. You've earned the right to the _____.
  9. Lead with _____ not price, when presenting the solution.
Down
  1. Reaffirm the customer's choice and end with a positive statement will help to _____ the customer relationship.
  2. Do not pass blame. Think “I am Rogers, I am your ____" HINT: to represent someone
  3. Must overcome _______ in order to resolve issues.
  4. Present the solution based on the Solution ____
  5. Customer is angry, repeat to confirm with a ________ spin
  6. Clarify the situation. Identify the ___ ___ (real reason)of the customer concerns.
  7. I should Speak clearly, ensure the customer can hear me clearly and speak slowly. Hint: Similiar to a cable product

16 Clues: Words that Work: "I want to CANCEL my account" • Present the solution based on the Solution ____ • Must overcome _______ in order to resolve issues. • Lead with _____ not price, when presenting the solution. • Customer is angry, repeat to confirm with a ________ spin • In order to understand needs, start with _____ ended questions • ...

Do YOU KNOW? 2015-03-04

Do YOU KNOW? crossword puzzle
Across
  1. "use fast create to enter a ________".
  2. Offers life time warranty products for customers in D22.
  3. All I and FI programs need this.
  4. Install service in flooring.
  5. Installer provides material and does the install with this program.
  6. Affordable choice to give your rooms a make over.
  7. Furnace and A/C.
  8. Only install in D30 that requires a measure.
  9. Install offered in D28
Down
  1. Deferral period for install___months.
  2. Cost $109 to have it installed.
  3. Cabinet face lift.
  4. F&I install offers 3cms thick product.
  5. Get this and you will not suffer in an outage.
  6. "F" in "SFI"
  7. Customer have a peace of __ when they go with HD installs.

16 Clues: "F" in "SFI" • Furnace and A/C. • Cabinet face lift. • Install offered in D28 • Install service in flooring. • Cost $109 to have it installed. • All I and FI programs need this. • Deferral period for install___months. • "use fast create to enter a ________". • F&I install offers 3cms thick product. • Only install in D30 that requires a measure. • ...

Le Service 2022-11-04

Le Service crossword puzzle
Across
  1. / A counselor
  2. /hugs
  3. Occupational Therapy
  4. / Will be
  5. / Kitchen crew
  6. / life skills
  7. / To edit
  8. /excited
  9. / An Animal Shelter
Down
  1. / Utensils
  2. /To start
  3. / Outside
  4. / Summer camps
  5. / Service
  6. / to cut
  7. / Volunteer
  8. / Opportunities
  9. / Scissors

18 Clues: /hugs • / to cut • /excited • /To start • / Outside • / Will be • / Service • / To edit • / Utensils • / Scissors • / Volunteer • / A counselor • / life skills • / Summer camps • / Kitchen crew • / Opportunities • / An Animal Shelter • Occupational Therapy

Transport service 2025-11-02

Transport service crossword puzzle
Across
  1. Жүк тасымалдаудағы қауіпсіздік талаптарын орындайтын тұлға
  2. Жүк тасымалдауда ең жиі қолданылатын көлік түрі
  3. Жүк пен жүргізушінің сақтығын қамтамасыз ету шаралары
  4. Құжаттар мен процестерде заманауи IT шешімдерін қолдану үрдісі
  5. Тасымалдау кезінде толтырылатын негізгі құжаттардың бірі (жол парағы, ТТН)
  6. Тасымалдау кезінде жүкті уақытында жеткізуді қадағалайтын процесс
  7. Жүк көлігінің жүкті тиеп алу және түсіру уақыты көрсетілетін құжат
  8. Қазақстан Республикасының жүк тасымалдау ісін реттейтін құжаттар жүйесі
  9. Жүк тасымалдау қызметін көрсететін ұйым немесе тұлға
  10. Тасымалдауға қатысушы тараптардың бірі — жүктің иесі
Down
  1. Тасымалдау процесінің соңғы кезеңі
  2. Заманауи логистикада деректер мен процестерді автоматтандыру жүйесі
  3. Тасымалдау соңында жүкті қабылдайтын тұлға
  4. Тасымалдау кезінде жүктерді қоймада сақтау және реттеу процесі
  5. Жүк көлігінің қозғалысын және бағыттарын жоспарлау кезеңі
  6. Жүк жіберуші мен жүк қабылдаушы арасындағы келісімді бекітетін құжат
  7. Жолда жүкті қабылдап алу кезінде тексерілетін негізгі көрсеткіш
  8. Құжат рәсімдеу кезінде жиі кездесетін мәселе

18 Clues: Тасымалдау процесінің соңғы кезеңі • Тасымалдау соңында жүкті қабылдайтын тұлға • Құжат рәсімдеу кезінде жиі кездесетін мәселе • Жүк тасымалдауда ең жиі қолданылатын көлік түрі • Жүк тасымалдау қызметін көрсететін ұйым немесе тұлға • Тасымалдауға қатысушы тараптардың бірі — жүктің иесі • Жүк пен жүргізушінің сақтығын қамтамасыз ету шаралары • ...

At the Market 2022-03-06

At the Market crossword puzzle
Across
  1. bread
  2. fritters
  3. shopkeeper
  4. customer
  5. clothes
  6. baker
  7. cakes
  8. batter
Down
  1. jeans
  2. butcher
  3. fabric
  4. shirts
  5. pocket
  6. jeweler
  7. tailor
  8. bananas

16 Clues: jeans • bread • baker • cakes • fabric • shirts • pocket • tailor • batter • butcher • jeweler • clothes • bananas • fritters • customer • shopkeeper

9 Business Crossword 2019-11-28

9 Business Crossword crossword puzzle
Across
  1. is used in coding to change the colour and background of a webpage.
  2. usually the first place a customer will visit on your website.
  3. able to continue over a period of time and keep going.
  4. mix, includes product, place,price and promotion "____________ mix"
  5. a marketing activity that can help you to reach out to potential customers and encourage them to buy your products or services.
  6. markup, is also known as _________.
Down
  1. the basic act of writing in a programming language, a script that a computer can understand.
  2. action or process of converting waste into reusable material
  3. another word for customer.
  4. market, a particular group of consumers at which a product or service is aimed.
  5. tourism, a type of tourism which involves visiting places to experience the history and culture of the people in the destination

11 Clues: another word for customer. • markup, is also known as _________. • able to continue over a period of time and keep going. • action or process of converting waste into reusable material • usually the first place a customer will visit on your website. • is used in coding to change the colour and background of a webpage. • ...

MARKETING REVIEW PUZZLE 2022-02-09

MARKETING REVIEW PUZZLE crossword puzzle
Across
  1. Promotional statements and claims that express subjective rather than objective views (Red Bull gives you wings)
  2. explains why your customer will buy the product by providing them information about their habits, hobbies, attitudes, beliefs, values, etc.
  3. A form of fraud where customers are “baited” by advertising for a product or service at a low price
  4. people who buy the product
  5. One of the advertising tactics that companies use
  6. explains who the customer is (information such as age, gender, location, education level, income level, race, employment, etc.)
Down
  1. people who actually use the product
  2. This type of marketing involves breaking a market into segments and then concentrating your marketing efforts on one or a few key segments
  3. goods and services that have monetary value
  4. How much to charge to maximize profits
  5. All potential customers who have the ability and willingness to buy

11 Clues: people who buy the product • people who actually use the product • How much to charge to maximize profits • goods and services that have monetary value • One of the advertising tactics that companies use • All potential customers who have the ability and willingness to buy • ...

Delight Needs 2025-03-07

Delight Needs crossword puzzle
Across
  1. a plan of action designed to promote or sell a product or service
  2. beliefs and behaviors that determine how a company’s employees and management interact and handle customer relationships
  3. the activities a company undertakes to promote the buying or selling of a product or service
  4. a set of tools for delivering promotional messages to people worldwide, using the internet as a global marketing platform
  5. the promotion of a company’s objectives, products, and services to internal parties, such as employees, owners, managers, and shareholders
  6. a person or organization that does not have a direct relationship with a company but is affected by the operations of the business
  7. the process of satisfying a need or want by giving something of value in exchange
  8. the set of actions or tactics that a company uses to promote its brand or product in the market
  9. an added value that a customer might receive from a seller without prior expectation or request for the same
  10. a group that has an interest in a company or organization and can either affect or be affected by it; often referred to as “stakeholders”
Down
  1. the set of external factors and forces, not controlled by the company, that influence its operations
  2. marketing philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs better than the competition
  3. those persons whose interest in a company comes through a direct relationship such as employment, ownership, or investment
  4. process that emphasizes trustworthy, transparent, social, and culturally sensitive marketing policies
  5. the series of steps that assist businesses in planning, analyzing, implementing, and adjusting their marketing strategy
  6. those factors or elements in a firm’s immediate environment that affect its performance and decision-making
  7. all of the internal and external factors that drive and influence an organization’s marketing activities
  8. a physical good, service, or experience that consumers expect will satisfy their wants and/or needs
  9. the value given to a product by virtue of the fact that the materials and components that comprise it have been combined to make the finished product

19 Clues: a plan of action designed to promote or sell a product or service • the process of satisfying a need or want by giving something of value in exchange • the activities a company undertakes to promote the buying or selling of a product or service • the set of actions or tactics that a company uses to promote its brand or product in the market • ...

Accounting Ch9-10 2021-04-16

Accounting Ch9-10 crossword puzzle
Across
  1. revenue earned from sales
  2. he amount by which a manufacturer reduces the retail price of a product when it sells to a reseller
  3. What you keep track of orders
  4. A journal amount column headed with an account title
  5. what you get when you pay before the deadline
Down
  1. the process of formally requesting a service or item
  2. The difference between selling a good/service and its cost
  3. shows the transaction and payment history of each customer to whom the business extends credit
  4. purchase goods and then sell the goods to customers
  5. When a price reduction is offered by the seller
  6. a hardware system for processing card payments at retail locations
  7. when someone holds a shar of a company
  8. specialized accounting journal and it is referred to as the main entry book
  9. listing of vendor accounts, account balances, and total amounts due all vendors
  10. A percentage you have to pay to the state
  11. The report that summarizes the cash and credit card sales of a point-of-sale terminal
  12. Where you keep track of sales
  13. when the ownership is divided up
  14. A person who sells products

19 Clues: revenue earned from sales • A person who sells products • What you keep track of orders • Where you keep track of sales • when the ownership is divided up • when someone holds a shar of a company • A percentage you have to pay to the state • what you get when you pay before the deadline • When a price reduction is offered by the seller • ...

MS Word Chapter 5 Key Terms 2020-03-24

MS Word Chapter 5 Key Terms crossword puzzle
Across
  1. to feel or express sympathy or compassion
  2. attempting to justify or defend; deterring aggression or attack
  3. not involving or using words or speech (Ex. Hand motions, facial expressions, posture)
  4. speak or state clearly
  5. Relations AKA customer service refers to the way a business communicates and interacts with the public to gain and retain customers.
  6. someone who pays for goods or services
Down
  1. exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
  2. a group problem-solving technique in which members sit around a list ideas and possible solutions to the problem
  3. socially acceptable behavior
  4. Pointing out faults or shortcomings
  5. Criticism offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
  6. when something is based on facts not personal feelings, fictional matter, or interpretation

12 Clues: speak or state clearly • socially acceptable behavior • Pointing out faults or shortcomings • someone who pays for goods or services • to feel or express sympathy or compassion • attempting to justify or defend; deterring aggression or attack • not involving or using words or speech (Ex. Hand motions, facial expressions, posture) • ...

AnswerFirst Customer Service Week Fall Crossword 2021-08-20

AnswerFirst Customer Service Week Fall Crossword crossword puzzle
Across
  1. Farmer's friend
  2. Answering service based in Tampa
  3. Gourd associated with the fall season
  4. Foliage, usually colorful in autumn
  5. Ybor City ____ Tours, AF Client
Down
  1. Warm spiced apple drink
  2. Attire commonly worn on Halloween
  3. Abbreviation for autumnal Starbucks specialty
  4. Two words, Halloween treat
  5. City where the Sanderson Sisters reside

10 Clues: Farmer's friend • Warm spiced apple drink • Two words, Halloween treat • Ybor City ____ Tours, AF Client • Answering service based in Tampa • Attire commonly worn on Halloween • Foliage, usually colorful in autumn • Gourd associated with the fall season • City where the Sanderson Sisters reside • Abbreviation for autumnal Starbucks specialty

Marketing 3 EOCA Review 2023-12-04

Marketing 3 EOCA Review crossword puzzle
Across
  1. A salesperson's most accessible resource person for product information is usually a
  2. To be effective in developing relationships with customers, the service that salespeople provide must meet customers' ___________.
  3. A company starts marketing its workout clothes as everyday wear. This is an example of __________ innovation.
  4. A disadvantage of word of mouth marketing includes limited ________.
  5. Health insurance is an example of an ________ item.
  6. Marketers use data to determine that they want to create messages that appeal to a younger target market. This is part of a _______ strategy.
  7. Type of segmentation that divides a market based on common characteristics
  8. What element of the promotional mix is most appropriate to use for a complex or technical product that is difficult to explain?
Down
  1. Type of marketing based on the idea that consumers trust each other more than brands
  2. Walter's Waterland Amusement Park mailed discount coupons to all the people who moved into the area during the past year. The company has targeted a market based on:
  3. Your product development team has created a new strong but inexpensive fabric. Which promotional tool would provide the least expensive way to promote this new fabric?
  4. What does a business develop during the marketing planning process?
  5. For a salesperson to be successful, they should know the unique _______ of the product they are selling.
  6. Mailing a brochure to a customer's home is an example of what type of direct marketing? Also includes catalogs.
  7. A business informing customers about the new, free services being offered is an example of __________ promotion.
  8. A buy one get one free deal is an example of a ______ promotion strategy.
  9. When a customer buying an appliance, piece of electronics, or vehicle asks questions about repairs, the salesperson should explain features and benefits relating to its
  10. When salespeople correctly identify customer needs, the business should experience less ______ of products.
  11. What type of promotion was used by companies that promoted the "Just Say No" campaign to discourage students from using drugs?
  12. Rather than charging advertisers a fee based on how often or how long their advertisements appear, some websites charge advertisers only when a customer selects an ad and is connected to an advertiser's website. This arrangement is referred to as __________ advertising.
  13. One of the purposes of the situational analysis component of a marketing plan is to determine a business's strengths and ___________.
  14. One way promotional activities directly benefit businesses is increased _________.

22 Clues: Health insurance is an example of an ________ item. • What does a business develop during the marketing planning process? • A disadvantage of word of mouth marketing includes limited ________. • A buy one get one free deal is an example of a ______ promotion strategy. • Type of segmentation that divides a market based on common characteristics • ...

MAXIMUS 2015-02-10

MAXIMUS crossword puzzle
Across
  1. "meet no less 99 percent"
  2. known for a all in one place to do everything
  3. to get your medication when there is no plan
  4. used to enroll a bene into desire plan
  5. also known as customer service rep
  6. our primary function is to...
  7. bene needs to enroll into a...
  8. 65 and older
  9. to get help you need to contact the ...
  10. the project we are known for
Down
  1. You can find this in iso homepage
  2. cmc offers help with...
  3. for more information about changes you can call
  4. to assist with additional help
  5. health care options is also known as...
  6. i need to get...to continue speaking to you
  7. to get extra help for medications
  8. to verify all of bene's information
  9. low income beneficiaries

19 Clues: 65 and older • cmc offers help with... • low income beneficiaries • "meet no less 99 percent" • the project we are known for • our primary function is to... • to assist with additional help • bene needs to enroll into a... • You can find this in iso homepage • to get extra help for medications • also known as customer service rep • to verify all of bene's information • ...

Banking 2014-07-29

Banking crossword puzzle
Across
  1. A piece of paper with information about your transaction
  2. Put money in the bank
  3. The person who wants to do something in the bank
  4. The person who works behind the counter
  5. To change something
  6. A piece of paper that can be exchanged for money
  7. Take money out of the bank
  8. How much
Down
  1. A person's own money
  2. A way to show who you are e.g. driver's license etc.
  3. Pay a bill, withdraw cash, deposit money etc.
  4. A kind of money such as Dollar, Won, etc.
  5. A notice to pay for a service
  6. Paper or coins we can use to pay for things
  7. American currency
  8. Place that holds money

16 Clues: How much • American currency • To change something • A person's own money • Put money in the bank • Place that holds money • Take money out of the bank • A notice to pay for a service • The person who works behind the counter • A kind of money such as Dollar, Won, etc. • Paper or coins we can use to pay for things • Pay a bill, withdraw cash, deposit money etc. • ...

Entrepreneurship Vocabulary 1 2023-04-26

Entrepreneurship Vocabulary 1 crossword puzzle
Across
  1. someone that works for a business
  2. products that can be sold or used
  3. someone who invests their time, money, etc into a business
  4. things you would like to have
  5. activity of making, buying, or selling goods or services
  6. someone who owns their own business
  7. work that is done by others
Down
  1. trying to promote and sell products or services
  2. something you have to have to live
  3. person that uses goods or services
  4. income minus expenses
  5. telling people about your product or service
  6. borrow money and have to pay it back
  7. money you pay out for bills
  8. person that buys goods or services
  9. money coming in

16 Clues: money coming in • income minus expenses • money you pay out for bills • work that is done by others • things you would like to have • someone that works for a business • products that can be sold or used • something you have to have to live • person that uses goods or services • person that buys goods or services • someone who owns their own business • ...

HomeLane 2022-05-25

HomeLane crossword puzzle
Across
  1. Abbreviation for the decor wing of HomeLane
  2. A singular entity of a modular assembly
  3. Abbreviation for in-house design quality check
  4. A luxurious floor-to-ceiling wardrobe
  5. A functional partitioning modular-offering
  6. HomeLane's Design Software
  7. A decor item used to accentuate walls
  8. A man-made stone for countertops
  9. HomeLane's HQ
  10. 0-10% HL process
  11. Abbreviation used to refer to a client
Down
  1. HomeLane's learning platform
  2. Service provided by the designer when a customer visits the showroom to explain the HL catalogue
  3. One of HomeLane's core values
  4. A piece of wood used to overcome undulations at site during modular assembly
  5. A term for when a client closes or books an order

16 Clues: HomeLane's HQ • 0-10% HL process • HomeLane's Design Software • HomeLane's learning platform • One of HomeLane's core values • A man-made stone for countertops • A luxurious floor-to-ceiling wardrobe • A decor item used to accentuate walls • Abbreviation used to refer to a client • A singular entity of a modular assembly • A functional partitioning modular-offering • ...

Franchise Fastlane Brands 2023-11-28

Franchise Fastlane Brands crossword puzzle
Across
  1. Offers windows and doors that meet the performance and style needs of any home.
  2. The home service franchise brand modernizing the lawn care industry through technology and science-based treatments focused o
  3. Focuses on the needs of consumers 45 and older.
  4. Sending customer worries down the drain since 1995!
  5. Provides children with a fun, positive and nurturing environment so they can experience the joys of dance, self-expression an
  6. We offer basketball development for youth grades K-12 in year-round programming dedicated to teaching transferable basketball
  7. We serve fresh squeezed lemonade and other juices, plus hot and iced coffee
  8. Well-known for our drive-thru 10-minute oil change.
  9. Our proprietary products and equipment deliver the most effective mosquito and tick control in the industry.
  10. Franchise FastLane works with a select group of quality franchisors to perfect their discovery process, bring them qualified
  11. Our mission is to positively impact kids through soccer.
  12. The leaders in lymphatic drainage services.
Down
  1. Reinvents contractor service by providing their clients 5-star service in what is typically a 1-star industry
  2. The premier bath transformation company in the home remodeling industry.
  3. Provides a win-win-win, for the Client, the Caregiver, and the Franchisee
  4. Started franchising in July 2017 and has already grown to surpass 180 locations in 6 years.
  5. Pioneering men’s health clinic poised to take over the U.S. and international markets.
  6. North America's fastest growing line striping and pavement maintenance service business
  7. The only national window coverings brand that offers sales, installation AND repairs
  8. Has been nominated as a top five residential provider in the nation
  9. A market leader in the $10B window tint industry
  10. Offers barbecue cleaning, service, parts and repairs, as well as new grill sales.
  11. Our mission is to help property owners return their property to normal after unexpected and unfortunate events requiring wat
  12. They renew and transform existing surfaces that most people think can’t be painted but, instead, need to be replaced.
  13. Customers receive a truly unique and detailed product - a physical and digital replica of themselves.
  14. It’s good for the planet. Increasing energy efficiency through insulation

26 Clues: The leaders in lymphatic drainage services. • Focuses on the needs of consumers 45 and older. • A market leader in the $10B window tint industry • Sending customer worries down the drain since 1995! • Well-known for our drive-thru 10-minute oil change. • Our mission is to positively impact kids through soccer. • ...

Unit 4 Vocabulary 2024-01-17

Unit 4 Vocabulary crossword puzzle
Across
  1. Any action or communication that will encourage a consumer to buy a product
  2. A person's public expression of approval or support for a product or service
  3. The profit a sponsor earns from its support of an athlete or team
  4. Provides information about research results in terms of numbers or percentages
  5. Subjective measurement of research results that depends on interpretation
  6. U.S. government agency whose principal mission is the promotion of consumer protection and competitive business practices
  7. The act or practice of calling public attention to one's product service need
  8. The relationship among people, whether casual or close
  9. The blending of the promotional elements of advertising, sales promotion, publicity, and personal selling
Down
  1. An electronic or online game that incorporates marketing content to promote a product or service
  2. A written, detailed description of how the four elements of promotion—advertising, sales promotion, publicity, and personal selling—will be used
  3. A full-time staff person of the city hosting the event and/or the venue who works with the event's sponsors to plan the event
  4. An in-person face-to-face communication between a seller and a customer
  5. Advertisements for movies shown in theaters and on videos that precede the featured movie
  6. A portion of a market that you've identified as having some special characteristic and that's worth marketing to
  7. Person who plans where various types of exhibits may be set up, rents space to businesses that wish to set up promotional booths, and ensures exhibitors have everything they need for successful setup
  8. Publicizing or advertising a product, service, or event with the goal of selling it
  9. Events centered around a specific theme and held on an annual basis
  10. Underwriting an event for the purpose of gaining positive association for a brand with the event, the participants, and/or the attendees
  11. A person or organization that finances and buys the time to broadcast a radio or television program so as to advertise a product
  12. Any free notice about a product service or event

21 Clues: Any free notice about a product service or event • The relationship among people, whether casual or close • The profit a sponsor earns from its support of an athlete or team • Events centered around a specific theme and held on an annual basis • An in-person face-to-face communication between a seller and a customer • ...

Pearl Instructions 2020-08-14

Pearl Instructions crossword puzzle
Across
  1. Beth hangs up during LTA process.
  2. The phone lead case has been closed out, but the customer is calling back in after-hours
  3. There are no agents that advertise in that area. Submit a selected lead.
  4. The phone lead case has been closed out, but the customer is calling back in.
  5. The customer is in the Nurture workflow and is texting in.
  6. Beth was opted out of Nurture but then texted back in.
  7. The Phone Lead case is in our Nurture workflow and the customer is calling back in outside of our business hours.
  8. None of the agents answered; when you receive this, follow the FindAlan Fails SOP.
  9. The customer's case has been closed out, but they are texting back in.
Down
  1. After we have closed the case out and opted Beth out of nurture, Beth replied start to Opt back into our messages.
  2. The Phone Lead case is in our Nurture workflow and the customer is calling back in.
  3. The customer's case has been closed out, but they made a call to us outside of our business hours.
  4. The customer's case has been closed out, but they are calling back in.
  5. The customer is in the Nurture workflow and is calling in, but we received the call outside of our business hours.
  6. The agent requested to talk to a CS before the connection.
  7. Beth's number is unreachable or her voicemail was detected.
  8. Alan accepts call but hangs up before connection.
  9. The customer is in the Nurture workflow and is calling in.
  10. LTA was not successful.

19 Clues: LTA was not successful. • Beth hangs up during LTA process. • Alan accepts call but hangs up before connection. • Beth was opted out of Nurture but then texted back in. • The agent requested to talk to a CS before the connection. • The customer is in the Nurture workflow and is calling in. • The customer is in the Nurture workflow and is texting in. • ...

The Business Idea 2024-04-14

The Business Idea crossword puzzle
Across
  1. Businesses may be able to open stores overseas
  2. The process of analysing the activities and behaviours of customers and competitors in a specific market
  3. Gaps in the market exist when products on fully satisfy customer needs
  4. Are goals put in place for a business to be, specific, measurable, attainable, relevant and time bound
  5. The process of creating or significantly improving a good or service
Down
  1. Businesses use this to improve and create better products to fulfil customer needs
  2. is the process of establishing a business to satisfy a need in the market
  3. Goals put in place by a business to contribute to community and social justice
  4. Goals put in place by a business to hope increase revenue
  5. is an individual who starts a business and takes on associated risks
  6. is the study of how viable a businesses concept is.

11 Clues: Businesses may be able to open stores overseas • is the study of how viable a businesses concept is. • Goals put in place by a business to hope increase revenue • is an individual who starts a business and takes on associated risks • The process of creating or significantly improving a good or service • ...

Principles of Business Chapter 2 2020-03-24

Principles of Business Chapter 2 crossword puzzle
Across
  1. to feel or express sympathy or compassion
  2. attempting to justify or defend; deterring aggression or attack
  3. not involving or using words or speech (Ex. Hand motions, facial expressions, posture)
  4. speak or state clearly
  5. Relations AKA customer service refers to the way a business communicates and interacts with the public to gain and retain customers.
  6. someone who pays for goods or services
Down
  1. exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
  2. a group problem-solving technique in which members sit around a list ideas and possible solutions to the problem
  3. socially acceptable behavior
  4. Pointing out faults or shortcomings
  5. Criticism offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
  6. when something is based on facts not personal feelings, fictional matter, or interpretation

12 Clues: speak or state clearly • socially acceptable behavior • Pointing out faults or shortcomings • someone who pays for goods or services • to feel or express sympathy or compassion • attempting to justify or defend; deterring aggression or attack • not involving or using words or speech (Ex. Hand motions, facial expressions, posture) • ...

12_Grocery Store 2023-12-05

12_Grocery Store crossword puzzle
Across
  1. checkout
  2. brand
  3. basket
  4. loyalty
  5. convenient
  6. cashier
  7. customer
  8. outlets
Down
  1. trolley
  2. bakery
  3. discount
  4. produce
  5. inventory
  6. aisle
  7. fresh
  8. stock

16 Clues: brand • aisle • fresh • stock • bakery • basket • trolley • loyalty • produce • cashier • outlets • checkout • discount • customer • inventory • convenient

Chapter 1 key terms 2020-09-15

Chapter 1 key terms crossword puzzle
Across
  1. Any location where producers and consumers come together to engage in the buying or selling of goods and services
  2. A person who buys goods and services. Also referred to as a customer
  3. An organization, often a charitable organization, that does not seek to make a profit from the operations of the business
  4. Having the ability to pay all debts and meet financial obligations
  5. The economic principle that supply goes up when prices go up, and comes down when prices come down
  6. People who work to produce goods and services in a business; also known as workforce or labour
  7. Expenditures that help a business generate revenue; assets that are consumed in the process of generating revenue
  8. When businesses are in control and can charge high prices and raise prices when costs go up
  9. Patrons of a particular store or business
  10. An individual or business that makes a product or provides services
  11. he quantity of a good or service that consumers are willing and able to buy
  12. he quantity of a good or service that producers can provide, determined by the costs of producing it and by the price people are willing to pay for it
  13. The income that is left from sales after all costs and expenses are paid
  14. Items that can be seen and touched
  15. The raw materials that come from the earth, the water, and the air
  16. Quantity of goods and materials kept on hand
  17. A product or service that consumers no longer want because it has become outdated or outmoded or has been replayed by a new or improved product
  18. An independent association of persons who utilize the goods and services offered and come together to meet their economic, social, and cultural needs and goals
  19. A charitable organization or charity that does not seek profit from the operations of the business and raises funds for a specific goal
  20. Resources such as equipment, a building, or money, that are used to produce goods and services
Down
  1. The means through which goods and services are made available to consumers
  2. A five-step procedure that assists in making the most appropriate choice among competing alternatives
  3. A situation in which two or more businesses try to sell the same type of product or service to the same customer
  4. Assistance provided, usually in return for payment, that satisfies needs or wants of consumers
  5. When consumers have the power to choose where they will buy goods and services, and how much they will pay for them
  6. The economic principle that demand goes up when prices come down, and comes down when prices go up
  7. Any business that employs fewer than 500 people
  8. A person who takes risks and starts a venture to solve a problem or to take advantage of an opportunity; a person who provides an innovative product or service to meet a consumer want or need
  9. tems not necessary for survival but that adds pleasure and comfort to life
  10. The way business and government work together to provide goods and services to consumers, and ensures that a country’s resources will not be overstretched
  11. Another name for economic resource
  12. Mutually dependent; relying on others who also rely on you
  13. The amount of money that is required for each stage of production
  14. The value of a product or service expressed in dollars and cents and is determined by many factors, including supply and demand
  15. items necessary for survival such as food, clothing, or shelter

35 Clues: Another name for economic resource • Items that can be seen and touched • Patrons of a particular store or business • Quantity of goods and materials kept on hand • Any business that employs fewer than 500 people • Mutually dependent; relying on others who also rely on you • items necessary for survival such as food, clothing, or shelter • ...

Chapter 23 2018-04-10

Chapter 23 crossword puzzle
Across
  1. A small store that emphasizes the sale of food items, an accessible location, and long operating hours
  2. Comparing the price, quality and services associated with one product with those of another product
  3. Series of figures showing how prices have changed over a period of time
  4. A name given to a product or service to distinguish it from other similar products or services
  5. Shows changes in the average prices of goods and services bought by consumers over a period of time
  6. Stores that offer a wide variety of goods and emphasize customer service
  7. A no-frills food outlet emphasizing the sale of large quantities of items at reasonable prices
  8. Stores that carry a wide variety of products in a narrow line
Down
  1. Stores selling products at low prices that sometimes have minor flaws
  2. A sale in which a price reduction is used to sell items that a store no longer wishes to carry in stock
  3. A large, full-service food store with a wide variety of national, store, and generic brands at moderate prices
  4. Large stores that sell large quantities of goods at low prices
  5. A sale in which items are sold below their regular prices to publicize the opening of a new store or location and to build acceptance for new products
  6. The prices per unit of measure of a product
  7. Buying too rapidly without much thought

15 Clues: Buying too rapidly without much thought • The prices per unit of measure of a product • Stores that carry a wide variety of products in a narrow line • Large stores that sell large quantities of goods at low prices • Stores selling products at low prices that sometimes have minor flaws • Series of figures showing how prices have changed over a period of time • ...

Criss_Cross_Puzzle_CE 2024-10-03

Criss_Cross_Puzzle_CE crossword puzzle
Across
  1. A file containing the location of files required by Cloud Extender (CE) modules.
  2. CE Error Alert Code - ERR_CE_LT_001 is related to which ce module
  3. Service in AWS which is used to retrieve the online status of a Cloud Extender (CE)
  4. The protocol which recently replaced XMPP protocol
  5. New apple protocol more secure than SCEP used to get certificates which works for ios devices
  6. Microsoft’s directory service used for managing users, devices, and resources in an enterprise network.
  7. Consider a setup where customer have devices where users are already configured mailboxes using native email client. Now this user enrolls its device in MaaS360. - this is where _________ workflow of CE is used
  8. A secure gateway that enables mobile devices to access enterprise applications and data.
  9. A server that provides an endpoint to get current manifest file location.
Down
  1. A system used to secure, monitor, and manage mobile devices in a corporate environment.
  2. Biggest competitor of MaaS360
  3. Old name of maas360
  4. The process of adding a mobile device to a management system for monitoring and control.
  5. A Microsoft email service often integrated with mobile device management for syncing emails, calendars, and contacts.

14 Clues: Old name of maas360 • Biggest competitor of MaaS360 • The protocol which recently replaced XMPP protocol • CE Error Alert Code - ERR_CE_LT_001 is related to which ce module • A server that provides an endpoint to get current manifest file location. • A file containing the location of files required by Cloud Extender (CE) modules. • ...

Happy 1 Year Frontier 2021-10-31

Happy 1 Year Frontier crossword puzzle
Across
  1. Our Favorite Airline
  2. Our main concern
  3. service What we do
Down
  1. How we feel about frontier
  2. What we are doing today
  3. what everyone at frontier are to one another

6 Clues: Our main concern • service What we do • Our Favorite Airline • What we are doing today • How we feel about frontier • what everyone at frontier are to one another

Commerce Terminologies 2023-09-18

Commerce Terminologies crossword puzzle
Across
  1. Marketing research methods involving the collection of data and opinions from customers or target audiences to gather insights and make informed decisions.
  2. Free or earned media exposure gained through news coverage.
  3. A type of advertising that showcases the transformation or improvement brought about by a product or service, typically by displaying the "before" state and contrasting it with the "after" result.
  4. The group of customers to which a business intends to sell its product.
  5. the practice and techniques employed to bring attention to a product or service.
  6. The buying and selling of goods and services over the internet.
  7. inform, persuade and remind consumers about a business’s products.
  8. An unethical advertising practice where a product or service is advertised at an enticingly low price, but it's not actually available, with the intention of luring customers to buy a more expensive alternative.
  9. The physical container or wrapping of a product, designed for protection, identification, and marketing purposes.
  10. One-on-one interactions with potential customers to persuade them to make a purchase.
Down
  1. Influential individuals shaping the attitudes and behaviors of others.
  2. Standards that define what is acceptable and unacceptable behaviour. It is concerned with what is morally right or wrong.
  3. A marketing promotion in which a product or service is made available at a reduced price or with additional benefits for a limited time or under specific conditions.
  4. A very small and specific segment of the total market.
  5. Managing an organization's image and reputation through communication and engagement.
  6. The quantity of a product or service consumers are willing and able to purchase at a given price.
  7. The small and often detailed text in a contract, advertisement, or agreement that contains important terms, conditions, or disclaimers.
  8. An individual’s desire to constantly acquire possessions.
  9. The inclusion of advertising in entertainment.
  10. a large, undifferentiated market of consumers with widely varied backgrounds.
  11. A strategy focused on long-term customer relationships and satisfaction.
  12. Paid communication to promote products, services, or brands through various media channels.
  13. an act that protects consumers from undesirable practices.

23 Clues: The inclusion of advertising in entertainment. • A very small and specific segment of the total market. • An individual’s desire to constantly acquire possessions. • an act that protects consumers from undesirable practices. • Free or earned media exposure gained through news coverage. • The buying and selling of goods and services over the internet. • ...

Brandon Y - Economics Crossword 2024-09-16

Brandon Y - Economics Crossword crossword puzzle
Across
  1. A person or company who makes the purchase of a good or service.
  2. As the price of a good or service increases, the quantity produced increases as well.
  3. The act of making and selling a product with the end goal of earning a profit, set up by an organization to appease customers
  4. The amount of a good or service provided at a certain price.
  5. Raw materials that are harvested and then used to manufacture materials or goods.
  6. How much of a product a company is willing to make to sell based on market prices.
  7. An economic system where private owners are purely motivated by making a profit and making decisions on their own accord.
  8. The principle that multiple parties depend on each other to succeed.
  9. The desire for a certain product and how much customers are willing to pay for it.
  10. The amount of a good or service demanded at a certain price.
  11. As the quantity of a good purchased increases, the quantity produced decreases (inversely proportional).
  12. Goods or services necessary for survival
  13. An outdated product considered useless to many.
  14. A measurement that demonstrates the value of all goods and services manufactured by an economy in a year.
Down
  1. The concept that society hinges on five tiers of needs, and one cannot want a tier above before fulfilling the needs within the tier below.
  2. The state in which market supply and demand are equal.
  3. An increase in prices due to changes in economic activity.
  4. A combination of 2 economic systems, where the government can influence decisions but isn’t always actively involved
  5. The benefits of saving money and the price to borrow money.
  6. Products not needed to live.
  7. A system where everyone is equal, and all resources are government owned and controlled.
  8. Manufacturer / creator of goods and services that are sold.
  9. Resources used to manufacture / produce goods and services.
  10. People who use a good or service
  11. The state of the economy where economic downturn occurs frequently, with many not purchasing as many goods or services.

25 Clues: Products not needed to live. • People who use a good or service • Goods or services necessary for survival • An outdated product considered useless to many. • The state in which market supply and demand are equal. • An increase in prices due to changes in economic activity. • The benefits of saving money and the price to borrow money. • ...

Final 2023 - Starter 2023-12-15

Final 2023 - Starter crossword puzzle
Across
  1. (5,9) expert responsible for the transition of organisations from using traditional IT to cloud technology, highly technical across several areas, e.g. networking, virtualisation, sound understanding of legislation requirements) [1.5]
  2. (10) when implementing the cloud, will allow for increased availability [2.3]
  3. (7,9,6,5) responsible for monitoring and managing cloud resources [1.5]
  4. (6,10,5) negotiate service-level contracts with the cloud vendor, update and extend them to meet changes over time [1.5]
  5. (11) a business considers this when implementing cloud services to ensure future growth [2.2]
  6. (9,11) is the day-to-day expenses that relate to the cost of doing business. For example, utilities, consumables, and subscriptions. [7.1]
  7. (10) this cost is predictable, when using cloud technology and enhances business value [2.3]
  8. (4,12) the impact of how existing data transfer must comply with regulatory requirements, and how these can impact on cloud technology. [6.1]
Down
  1. (7,11) is used to create future benefit to the organisation through the purchase of assets (e.g. servers, devices, software etc). This is a one-off cost that means that the organisation would own the asset outright. [7.1]
  2. (8,3,9) These skills are used to forecast the annual budget required to utilise the cloud service [3.3]
  3. (2,6,4,7) User able to get computing capabilities automatically • no human interaction from the service provider [1.1]
  4. (8,3,9 These skills ensure that customer data is protected at all times [3.3]
  5. (10) Ability for a cloud service to be widely accessible [1.1]
  6. (8,9) responsible for costing the resource allocations with the cloud service assessments in order to apply chargeback costs to businesses [1.5]
  7. (4,13) enables the removal of duplicated files and thus decreases storage space needed [4.4]

15 Clues: (10) Ability for a cloud service to be widely accessible [1.1] • (7,9,6,5) responsible for monitoring and managing cloud resources [1.5] • (10) when implementing the cloud, will allow for increased availability [2.3] • (8,3,9 These skills ensure that customer data is protected at all times [3.3] • ...

COMMERCE - DOCUMENTATION : PUZZLE 2016-07-21

COMMERCE - DOCUMENTATION : PUZZLE crossword puzzle
Across
  1. note this document advice the customer to be ready to accept the delivery of goods.
  2. It is one of the substitution to the quotation.
  3. It is one of the document of payment.
  4. _________ of association contains the list of company directors.
  5. It is a document issued to general public by public limited company to arise the company capital.
  6. enquiry - order - ______ - statement (correct order of documentation)
  7. A document of transitional nature which acts a proof of insurance policy is issued.
  8. It contains the detailed list of the goods to be purchased by the customer.
  9. It is a summary of transactions and request for payment.
  10. A trade document issued by the supplier to the customer as proof that payment has been made by customer.
  11. It is used instead of the delivery note, as the proof of delivery of goods when the supplier hires a transport
  12. It is a document submitted by the beneficiary to the insurer to the payment against financial loss.
  13. this document will be sent to a customer when the customer returns chargeable boxes and crates.
Down
  1. ________ of association says about the appointment of legal advisors and auditors.
  2. This document holder becomes the lender to the public limited company
  3. _____ trade documents are simple and no complex.
  4. It shows the contract of insurance '
  5. this document shows that a manufactured product may be returned for free repairs within an agreed period of time.
  6. this document requires the signature of the customer as proof of delivery of goods.
  7. a document making an enquiry about what material is available, what prices and the delivery times.
  8. certificate of ________ issued to business to act as a limited company.

21 Clues: It shows the contract of insurance ' • It is one of the document of payment. • It is one of the substitution to the quotation. • _____ trade documents are simple and no complex. • It is a summary of transactions and request for payment. • _________ of association contains the list of company directors. • ...

NLA Awareness: Products and Services 2023-01-31

NLA Awareness: Products and Services crossword puzzle
Across
  1. Allows customers to quickly determine the status of documents lodged for registration at the Office of Titles/ Land Titles Division.
  2. MAP APPLICATION This is a web-based application showing all the control points across the island.
  3. Calculate the initial fees incurred when lodging documents at the Land Titles Division.
  4. These forms aim to reduce the rejection rate of documents at the Land Titles Division and are designed to guide customers on what information is needed to properly complete the form when making an application.
  5. This software allows customers to specify the date and time at which they would like to consult with an officer at the Land Titles Division.
  6. Brain of the Surveys and Mapping Division.
  7. An online subscription service that allows customers to purchase Jamaica’s land-related documents.
Down
  1. This product displays the approved notices for first registration applications.
  2. This is a self-service machine that empowers users to complete tasks at their convenience and pace.
  3. This is a subscription-based service that provides the subscriber with property sales data.
  4. Find the number of registered and unregistered parcels of land per parish.
  5. A permanent physical mark on the ground is coordinated in the national grid and facilitates referencing of other objects to the grid.
  6. This application allows customers to electronically request scanned copies of Survey Plans. Fill in the blanks ______ ________ Search Request Service.
  7. Allows for the servicing of the Agency’s customers both local and oversea as it gives our customers the opportunity to have real-time text-based conversations with an available Customer Service Representatives.

14 Clues: Brain of the Surveys and Mapping Division. • Find the number of registered and unregistered parcels of land per parish. • This product displays the approved notices for first registration applications. • Calculate the initial fees incurred when lodging documents at the Land Titles Division. • ...

Fundamentals of Food and Beverage Service-I 2025-11-08

Fundamentals of Food and Beverage Service-I crossword puzzle
Across
  1. side Side from which food is served
  2. service Service involving sequential serving from platters
  3. Small food or beverage outlet found in public areas
  4. service Display service allowing guests to choose their food
  5. service Home-style dining service
  6. Service where guests collect food on trays
  7. Menu with limited choice and fixed pricing
  8. service Service type most efficient for large group events
  9. machine Automated dispensing of food and beverages
  10. set Set containing salt and pepper
  11. service Service with pre-plated dishes from the kitchen
  12. side Side from which plates are cleared
Down
  1. Menu offering individually priced dishes
  2. Decorative item placed in the centre of the table
  3. Packed dish purchased to be eaten elsewhere
  4. service Service where guests help themselves from a buffet line
  5. / Sideboard Another name for side station used by waiters
  6. Combination of breakfast and lunch meal
  7. plate Plate kept on the left side of the cover
  8. service Service using spoon and fork from the left side
  9. service Service with minimal waiter involvement and quick turnover
  10. service Service where food is cooked at the guest’s table
  11. Linen placed for individual guest use on the table
  12. service Service style commonly used in hospitals and airlines

24 Clues: service Home-style dining service • Combination of breakfast and lunch meal • Menu offering individually priced dishes • Service where guests collect food on trays • Menu with limited choice and fixed pricing • Packed dish purchased to be eaten elsewhere • set Set containing salt and pepper • side Side from which food is served • ...

Customer Service Week, Day 2 Puzzle 2024-10-08

Customer Service Week, Day 2 Puzzle crossword puzzle
Across
  1. What does L&D stand for?
  2. ______Satisfaction
  3. ______Support
  4. You can view your performance here.
  5. You request it throughout the year.
  6. ______of the week
Down
  1. Each team has these on a bi-monthly basis
  2. What does IC mean?
  3. ______Management
  4. Our teams have these scheduled every week.

10 Clues: ______Support • ______Management • ______of the week • What does IC mean? • ______Satisfaction • What does L&D stand for? • You can view your performance here. • You request it throughout the year. • Each team has these on a bi-monthly basis • Our teams have these scheduled every week.

Actec Systems Customer Service Month 2025 2025-10-21

Actec Systems Customer Service Month 2025 crossword puzzle
Across
  1. Agent must ask permission before placing a caller on ...
  2. What client requires their employees to call in the first 5 consecutive days of their absence?
  3. What is the abbreviation for Graphic Packaging International?
  4. What is the department name for water, waste, utilities, sanitation for the client, City of Baltimore?
  5. What is the client's name for DNIS 3795?
Down
  1. A tear or ragged cut in skin or flesh.
  2. What State is in the account name CTPFML (AFLAC)?
  3. Refers to a type of claim made by a third party against a business for damages due to bodily injury.
  4. What client offers incident upgrading?
  5. Must be set on every claim call before starting the claim process.

10 Clues: A tear or ragged cut in skin or flesh. • What client offers incident upgrading? • What is the client's name for DNIS 3795? • What State is in the account name CTPFML (AFLAC)? • Agent must ask permission before placing a caller on ... • What is the abbreviation for Graphic Packaging International? • Must be set on every claim call before starting the claim process. • ...

Just Global Brain Challenge #3 2024-09-17

Just Global Brain Challenge #3 crossword puzzle
Across
  1. Representation of a target customer
  2. Use of technology to manage marketing processes
  3. Interaction between customers and brand
  4. Account-Based Marketing
  5. Turning a prospect into a customer
Down
  1. Potential customer
  2. Return on Investment
  3. Re-engaging visitors who didn’t convert
  4. Identifying which channels contribute to conversion
  5. Marketing Qualified Lead
  6. Steps from awareness to conversion
  7. Key Performance Indicator
  8. Customer Relationship Management system
  9. Click-Through Rate

14 Clues: Potential customer • Click-Through Rate • Return on Investment • Account-Based Marketing • Marketing Qualified Lead • Key Performance Indicator • Steps from awareness to conversion • Turning a prospect into a customer • Representation of a target customer • Re-engaging visitors who didn’t convert • Interaction between customers and brand • Customer Relationship Management system • ...

Ch 6 Food Production 2025-06-27

Ch 6 Food Production crossword puzzle
Across
  1. pound per square inch, used to measure steam pressure
  2. production of more food than is needed for service
  3. recipe that consistently delivers the same quantity and quality of product when followed precisely
  4. amount of food available for eating after preparation and/or cooking
  5. process of tailoring a recipe to suit a particular purpose in a specific foodservice operation
  6. energy expended within the foodservice operationto produce and serve meals
  7. art and science of estimating events in the future, which provides a database for decision making and planning
Down
  1. service of same size portions to each customer
  2. cooking on an open grid over a heat source, which may be an electric or gas-heated element, ceramic briquettes, or exotic woods and flavored chips
  3. production of less food than is needed for service
  4. second subsystem in the transformation element of the foodservice system, defined as process by which products and services are created
  5. formula by which weighed and measured ingredients are combined in a specific procedure to meet predetermined standards
  6. Amount of food before processing
  7. amount of product resulting at the end of the procurement/production process
  8. decrease in the yield of a recipe because of preparation process
  9. distribution of heat by movement of liquid or vapor; may be either natural or forced
  10. use of electric magnetic fields to excite the molecules of metal cooking surfaces

17 Clues: Amount of food before processing • service of same size portions to each customer • production of less food than is needed for service • production of more food than is needed for service • pound per square inch, used to measure steam pressure • decrease in the yield of a recipe because of preparation process • ...

Talking about jobs 2022-08-17

Talking about jobs crossword puzzle
Across
  1. this person determines guilt or innocence
  2. This person assist detectives on crime scenes
  3. This person can design, do research, work in the production department of a specific place
  4. This person takes calls and messages
  5. This person flies planes
  6. This person collects money
  7. This person sell goods/items
  8. this person plans and directs employees
Down
  1. this person report suspicious activity to a supervisor or the police
  2. this person provides customer service on a plane
  3. this person assist doctors administrating medications
  4. This person works with electric equipment
  5. This person cures people
  6. This person works with students
  7. This person plays one or more instruments
  8. this person drafts legal documents

16 Clues: This person cures people • This person flies planes • This person collects money • This person sell goods/items • This person works with students • this person drafts legal documents • This person takes calls and messages • this person plans and directs employees • this person determines guilt or innocence • This person works with electric equipment • ...

Factors to create a Kids' Clothing Boutique 2023-07-24

Factors to create a Kids' Clothing Boutique crossword puzzle
Across
  1. service: Excellent customer service is key to keeping your customers coming back.
  2. selection: You'll want to offer a wide variety of clothing options that appeal to your target market.
  3. You'll need to develop a marketing strategy that reaches your target market and drives traffic to your store.
  4. You'll want to set prices that are competitive with other boutiques in your area, but also allow you to make a profit.
Down
  1. market: Once you know who you're targeting, you can better tailor your product offerings and marketing efforts.
  2. Consider factors such as the proximity to other businesses, schools, and parks.

6 Clues: Consider factors such as the proximity to other businesses, schools, and parks. • service: Excellent customer service is key to keeping your customers coming back. • selection: You'll want to offer a wide variety of clothing options that appeal to your target market. • ...

Pearl's Values 2022-04-27

Pearl's Values crossword puzzle
Across
  1. Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential.
  2. Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential.
  3. Holding ourselves accountable for how we treat others while placing value in respecting ourselves.
Down
  1. Deliver our individual best to drive the highest quality product, service, and work environment – ultimately providing the best possible experience for everyone we engage with.
  2. A commitment to be open with each other and our clients.
  3. Steadfast champions for embracing new ideas and implementing innovation into our products and services to constantly improve.
  4. Satisfaction A passion for providing outstanding service to our customers and developing positive customer relationships.

7 Clues: A commitment to be open with each other and our clients. • Holding ourselves accountable for how we treat others while placing value in respecting ourselves. • Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential. • ...

Auto MLR 1: Auto Careers, Technicians & Certifications 2025-12-08

Auto MLR 1: Auto Careers, Technicians & Certifications crossword puzzle
Across
  1. This technician works on the electrical and electronic components that power and control modern vehicles.
  2. This technician who focuses on the inspection, maintenance, and repair of a vehicle’s braking system to ensure safe and reliable stopping performance.
  3. This technician is a specialist who works on the systems that regulate a vehicle’s interior climate for comfort and safety
  4. The hands-on, practical training and exposure a technician gains while performing real-world tasks in a shop or service environment.
  5. This certification demonstrates that a technician meets industry standards for competency in automotive repair and service
  6. This is the key link between customers and the service department in a repair facility or dealership.
  7. This organization evaluates and accredits automotive training programs to ensure they meet industry standards
  8. This technician is a skilled professional who specializes in diagnosing, repairing, and maintaining vehicle engines.
  9. A leadership role within a service department that focuses on supervising and coordinating the work of automotive technicians
Down
  1. This technician works on the systems that allow a vehicle to steer accurately and maintain a smooth, stable ride.
  2. This technician is a specialist who focuses on optimizing and maintaining the systems that affect how efficiently and powerfully an engine operates
  3. This technician plays a critical role in ensuring the vehicle shifts smoothly, maintains fuel efficiency, and operates safely.
  4. This technician specializes in the inspection, maintenance, and repair of manual transmission systems and related drivetrain components
  5. The professional responsible for overseeing the daily operations of a vehicle service department to ensure efficiency, customer satisfaction, and profitability.
  6. A senior technician and supervisor who oversees the technical operations within an automotive repair shop.

15 Clues: This is the key link between customers and the service department in a repair facility or dealership. • This technician works on the electrical and electronic components that power and control modern vehicles. • A senior technician and supervisor who oversees the technical operations within an automotive repair shop. • ...

Quality Cross word- Reem 2019-03-27

Quality Cross word- Reem crossword puzzle
Across
  1. Describe the culture of organization whose focus is primarily internal and tend to allow staff a lot of flexibility
  2. In Ontario, the Institute which administers laboratory accreditation
  3. are statements that clarify, or give examples, or give caution
  4. Are statements that described the required action and include the term “shall"
  5. Standards developing organizations are.....
Down
  1. Culture Describes those with a more broad external outreaching structure
  2. Is a commonly used risk assessment tool
  3. Documents based on high level of consensus
  4. Failure Cost intends to detect errors before a product/ service reaches the customer
  5. Is the Guru who defined Quality as providing a product or service that is "fit for use" or "fit for purpose".
  6. Are the "Roots" in thge Quality System Tree
  7. Is one of the international documents used to accredit laboratories
  8. Is the guru who developed the phrase (Do it right the first time)

13 Clues: Is a commonly used risk assessment tool • Documents based on high level of consensus • Are the "Roots" in thge Quality System Tree • Standards developing organizations are..... • are statements that clarify, or give examples, or give caution • Is the guru who developed the phrase (Do it right the first time) • ...

Social Studies Ch 4 L 1-2 Vocab 2021-11-04

Social Studies Ch 4 L 1-2 Vocab crossword puzzle
Across
  1. an economy in which people are free to start their own businesses or to produce whatever goods or services they want
  2. to trade goods or services for other goods or services without using money
  3. the money a person or business earns for doing a job or providing a good or service
  4. the lands or goods that people or companies own
  5. an economy in which the government decides what goods and services can be sold
  6. a free enterprise system in which supply and demand determines goods and services
Down
  1. a rise in the usual price of many goods and services
  2. a country's money
  3. the money a business earns after all its expenses are paid
  4. the amount of goods or services available for a customer to buy
  5. who buys or uses good and services
  6. a person who makes goods or services to sell
  7. the amount of a particular good or service that consumers desire

13 Clues: a country's money • who buys or uses good and services • a person who makes goods or services to sell • the lands or goods that people or companies own • a rise in the usual price of many goods and services • the money a business earns after all its expenses are paid • the amount of goods or services available for a customer to buy • ...

Find My Term 2025-09-05

Find My Term crossword puzzle
Across
  1. strategy devoted towards minimizing the level of investment in the logistical system.
  2. the process of planning, implementing and controlling the efficient, cost effective flow and storage of raw materials, in process inventory, finished goods and related information from the point of origin to the point of consumption
  3. aimed at reducing the variable cost related to the movement and storage of goods.
  4. defined as the amount of time the customer must wait between ordering and receiving products.
  5. involve a firm's ability to accommodates special situations and unusual or unexpected customer requests
  6. the ultimate in logistics service is to do everything right and to do it right the first time
  7. Number, size, and location of facilities
  8. focuses on the development of long-term relations with key supply chain in an effort to develop and retain long-term preference and loyalty
Down
  1. refers to the amount of shopping time and effort that will be required on the part of the customer
  2. involves the combined attributes of logistics and concerns a firm's ability to peform all order-related activity
  3. Modes of transport
  4. measures the magnitude or impact of stock outs over time
  5. an individual or a household that purchases products and services to satisfy personal needs
  6. Is involved in the actual transportation of the goods and services from the place of manufacture to the place of consumption.
  7. refers to the fact that the location of production activities and the location of consumption are seldom the same

15 Clues: Modes of transport • Number, size, and location of facilities • measures the magnitude or impact of stock outs over time • aimed at reducing the variable cost related to the movement and storage of goods. • strategy devoted towards minimizing the level of investment in the logistical system. • ...

MARKETING TERMS 2023-02-27

MARKETING TERMS crossword puzzle
Across
  1. MARKETING Using sports to market products
  2. Planning, pricing, promotion, and distribution of ideas for goods and services
  3. MARKET Whatever people will spend their time and money viewing or doing
  4. SEGMENTATION Dividing a big market into smaller groups
  5. Paid communication between seller and customer
  6. 1 of the 4 P's - Best place or best way to get the product to the consumer
  7. Whatever someone is willing to exchange for a good/service. One of the 4 P's.
Down
  1. MIX Consists of the 4 P's - Product, Price, Promotion, and Placement
  2. Internet Purchasing
  3. PLAN Includes personal selling, publicity, advertising, and sales promotion
  4. When brands/companies pay an athlete or celebrity to promote their product
  5. PLAN Gives overall direction to a company and is continually improved upon.
  6. MARKET Demographics of a specific group of people
  7. RELATIONS Any public media about a brand, company, athlete, celebrity. Can be negative or positive.
  8. A transaction in which money is exchanged for a good or service. Can be direct or indirect

15 Clues: Internet Purchasing • MARKETING Using sports to market products • Paid communication between seller and customer • MARKET Demographics of a specific group of people • SEGMENTATION Dividing a big market into smaller groups • MIX Consists of the 4 P's - Product, Price, Promotion, and Placement • MARKET Whatever people will spend their time and money viewing or doing • ...

BizWord Craze 2025-05-05

BizWord Craze crossword puzzle
Across
  1. This is the amount of money needed to produce or buy something
  2. Money spent by a company to keep the business running is called what? Spell the word.
  3. This term refers to a company’s legal debts or obligation
  4. In accounting, this term represents an entry that increases liabilities or income and decreases assets or expenses
  5. This term refers to an accounting entry that increases assets or expenses and decreases liabilities or equity
  6. This refers to all the goods a business keeps in stock
Down
  1. This is the amount a customer pays to buy a product or service.
  2. This is the total income a company earns.
  3. This is the money or assets put into a business by its owner.
  4. A person who buys goods or services from a business
  5. This is the most liquid form of money used for daily transactions.
  6. A document that shows the amount due for goods or services provided
  7. When a business earns more money than it spends, it makes a...?

13 Clues: This is the total income a company earns. • A person who buys goods or services from a business • This refers to all the goods a business keeps in stock • This term refers to a company’s legal debts or obligation • This is the money or assets put into a business by its owner. • This is the amount of money needed to produce or buy something • ...

Principal of Business Chapter 2 2020-03-24

Principal of Business Chapter 2 crossword puzzle
Across
  1. to feel or express sympathy or compassion
  2. attempting to justify or defend; deterring aggression or attack
  3. not involving or using words or speech (Ex. Hand motions, facial expressions, posture)
  4. speak or state clearly
  5. Relations AKA customer service refers to the way a business communicates and interacts with the public to gain and retain customers.
  6. someone who pays for goods or services
Down
  1. exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
  2. a group problem-solving technique in which members sit around a list ideas and possible solutions to the problem
  3. socially acceptable behavior
  4. Pointing out faults or shortcomings
  5. Criticism offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
  6. when something is based on facts not personal feelings, fictional matter, or interpretation

12 Clues: speak or state clearly • socially acceptable behavior • Pointing out faults or shortcomings • someone who pays for goods or services • to feel or express sympathy or compassion • attempting to justify or defend; deterring aggression or attack • not involving or using words or speech (Ex. Hand motions, facial expressions, posture) • ...

Crossword BA291 : Marketing 2021-04-01

Crossword BA291 : Marketing crossword puzzle
Across
  1. ผลิตภัณฑ์
  2. การส่งเสริมการขาย
  3. วิสัยทัศน์/เป้าหมายขององค์กร
  4. พฤติกรรม
  5. แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
  6. ข้อมูลขนาดใหญ่/ปริมาณมาก
  7. การวิเคราะห์
  8. กลยุทธ์การตั้งราคาสินค้า
  9. กลยุทธ์
  10. คลังสินค้า
  11. ตัวแทนจำหน่าย
Down
  1. พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
  2. แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
  3. การวิเคราะห์ส่วนแบ่งตลาด
  4. กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
  5. คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
  6. ความต้องการให้ดีขึ้น
  7. ความผิดทางวัฒนธรรม
  8. อัตราการเติบโตของยอดขาย
  9. การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
  10. ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ

21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • การส่งเสริมการขาย • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • การวิเคราะห์ส่วนแบ่งตลาด • ข้อมูลขนาดใหญ่/ปริมาณมาก • กลยุทธ์การตั้งราคาสินค้า • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...

Marketing Vocabulary - Sherry 2025-09-08

Marketing Vocabulary - Sherry crossword puzzle
Across
  1. someone who pays for goods or services
  2. company success
  3. customer loyalty
  4. builds customer perception
  5. paid notice
  6. trade
Down
  1. product offering
  2. manufacturing or mining or growing something for sale
  3. role
  4. set of activities related to creating, communicating delivering and exchanging offerings
  5. right product to right people in right time
  6. success depends on having the best, most innovative and cheapest product
  7. know your target market/customer
  8. an institution created to conduct business
  9. process of actually selling products or services

15 Clues: role • trade • paid notice • company success • product offering • customer loyalty • builds customer perception • know your target market/customer • someone who pays for goods or services • an institution created to conduct business • right product to right people in right time • process of actually selling products or services • manufacturing or mining or growing something for sale • ...

Extraordinary Care 2023-09-21

Extraordinary Care crossword puzzle
Across
  1. ______ experiences make customers feel at ease and that their time is respected.
  2. ______ experiences make the customer feel known, understood, and valued.
  3. We work _____ to deliver exceptional results.
  4. Anticipating our customer’s future needs, thinking and acting one step ahead.
  5. Follow through on our promises and resolve any mistakes.
  6. We are _______ focused.
  7. We _____ to protect people, businesses, and futures with extraordinary care.
  8. Streamlining processes and systems to support timely interactions.
Down
  1. These highlight how we know we are delivering ideal customer experiences. (4 words)
  2. Creating consistency in customer interactions.
  3. Recognize your team or a colleague by sending a _____.
  4. Reacting quickly and positively.
  5. We _____ people.
  6. __________ care begins with you!
  7. The action of understanding, be aware of, and being sensitive to the thoughts, feelings, and experiences of another.
  8. When our honesty and transparency help our customer feel confident and secure.
  9. We act with honesty, ______, trust, and respect.

17 Clues: We _____ people. • We are _______ focused. • Reacting quickly and positively. • __________ care begins with you! • We work _____ to deliver exceptional results. • Creating consistency in customer interactions. • We act with honesty, ______, trust, and respect. • Recognize your team or a colleague by sending a _____. • ...

Quality Quiz 2017-03-31

Quality Quiz crossword puzzle
Across
  1. The request of required customer details
  2. The process we use to limit the variation and the number of discrepancies in quality assessments
  3. The evaluation of a situation or person
  4. Exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
  5. Summarizing customer questions
  6. First Contact Resolution
  7. Meeting the requirements of the customer
  8. Process in which the effect or output of an action is 'returned' to modify the next action
Down
  1. Quality Assurance Specialist
  2. Asking qualifying questions to determine appropriate actions
  3. Informal way to communicate with a customer
  4. Customer
  5. The intranet site of CPL HU
  6. The state of being certain
  7. The document to define questions in order to assess CPL Technical Support Analysts

15 Clues: Customer • First Contact Resolution • The state of being certain • The intranet site of CPL HU • Quality Assurance Specialist • Summarizing customer questions • The evaluation of a situation or person • The request of required customer details • Meeting the requirements of the customer • Informal way to communicate with a customer • ...

Fast fashion 2023-02-19

Fast fashion crossword puzzle
Across
  1. Make certain
  2. An item of clothing
  3. A mass of diseased cells which might cause illness
  4. Prevent something
  5. Be decomposed by bacteria or other living organisms
  6. Forbid officially
  7. Intended to be thrown away after use
  8. A type of cloth or woven fabric
Down
  1. A condition in which sth is wrong with a part of someone’s body
  2. Bright and striking
  3. A result
  4. Something which encourages a particular activity
  5. Animals, such as cows and sheep, and birds, such as chickens, kept on a farm
  6. Make or become smaller or less
  7. Extremely small
  8. A long period when there is little or no rain
  9. chain A system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
  10. Dangerous
  11. Not affected by something

19 Clues: A result • Dangerous • Make certain • Extremely small • Prevent something • Forbid officially • Bright and striking • An item of clothing • Not affected by something • Make or become smaller or less • A type of cloth or woven fabric • Intended to be thrown away after use • A long period when there is little or no rain • Something which encourages a particular activity • ...

ARMS Acronym Part 2 2025-04-11

ARMS Acronym Part 2 crossword puzzle
Across
  1. Citation Navy Achievement Medal
  2. Citation Navy Commendation Medal
  3. Citation Navy Achievement Medal (with combat distinguished v)
  4. Declaration distinguished Service Cross
  5. Citation Legion of Merit
  6. Declaration Medal of Honor
  7. Citation Medal of Honor
  8. Citation Joint Service Commendation Medal
  9. Declaration Distinguished Service Medal
  10. Declaration Joint Service Achievement Medal
  11. Declaration Legion of Merit
  12. Declaration Joint Service Commendation Medal
  13. Declaration Meritorious Service Medal
  14. Declaration Navy Commendation Medal
  15. Citation Department of Defense Service Medal
  16. Declaration Distinguished Flying Cross
Down
  1. Citation Legion of Merit (with combat distinguished v)
  2. Citation Distinguished Service Cross
  3. Citation Meritorious Service Medal
  4. Decoration Defense Distinguished Service Medal
  5. Citation Defense Distinguished Service Medal
  6. Citation Distinguished Service Medal
  7. Citation Joint Service Achievement Medal
  8. Decoration Department of Defense Service Medal
  9. Declaration Navy Achievement Medal (with combat distinguished v)
  10. Declaration Legion of Merit (with combat distinguished v)
  11. Declaration Navy Achievement Medal
  12. Declaration Defense Superior Service Medal
  13. Citation of Distinguished Flying Cross
  14. Citation Defense Superior Service Medal

30 Clues: Citation Medal of Honor • Citation Legion of Merit • Declaration Medal of Honor • Declaration Legion of Merit • Citation Navy Achievement Medal • Citation Navy Commendation Medal • Citation Meritorious Service Medal • Declaration Navy Achievement Medal • Declaration Navy Commendation Medal • Citation Distinguished Service Cross • Citation Distinguished Service Medal • ...

Find the Terms 2025-09-08

Find the Terms crossword puzzle
Across
  1. an individual or a household that purchases products and services to satisfy personal needs
  2. involve a firm's ability to accommodates special situations and unusual or unexpected customer requests
  3. rate measures the magnitude or impact of stock outs over time
  4. strategy devoted towards minimizing the level of investment in the logistical system.
  5. refers to the amount of shopping time and effort that will be required on the part of the customer
  6. Modes of transport
  7. defined as the amount of time the customer must wait between ordering and receiving products.
  8. the ultimate in logistics service is to do everything right and to do it right the first time
Down
  1. refers to the fact that the location of production activities and the location of consumption are seldom the same
  2. focuses on the development of long-term relations with key supply chain in an effort to develop and retain long-term preference and loyalty
  3. Is involved in the actual transportation of the goods and services from the place of manufacture to the place of consumption.
  4. Number, size, and location of facilities
  5. the process of planning, implementing and controlling the efficient, cost effective flow and storage of raw materials, in process inventory, finished goods and related information from the point of origin to the point of consumption
  6. involves the combined attributes of logistics and concerns a firm's ability to peform all order-related activity
  7. aimed at reducing the variable cost related to the movement and storage of goods.

15 Clues: Modes of transport • Number, size, and location of facilities • rate measures the magnitude or impact of stock outs over time • aimed at reducing the variable cost related to the movement and storage of goods. • strategy devoted towards minimizing the level of investment in the logistical system. • ...

Advertising Vocabulary 2018-04-15

Advertising Vocabulary crossword puzzle
Across
  1. planned activities designed to promote a product, service or business
  2. identifying symbol
  3. to encourage people to buy or want something through advertising
  4. to make a product or service known about in order to sell it
  5. short and striking or memorable phrase used in advertising
  6. to affect or change how someone or something develops, behaves, or thinks
Down
  1. a short tune or song used to advertise a product on television or the radio
  2. paid advertisement or promotional announcement
  3. online advertising in form of a small window that suddenly appears
  4. a type of product manufactured by a particular company under a particular name
  5. to appear in an advertisement saying that you use and like a product
  6. the name of a product made by a particular company, rather than by other companies that make similar products
  7. call telephone call or visit soliciting business made directly to a potential customer without prior contact

13 Clues: identifying symbol • paid advertisement or promotional announcement • short and striking or memorable phrase used in advertising • to make a product or service known about in order to sell it • to encourage people to buy or want something through advertising • online advertising in form of a small window that suddenly appears • ...

Cheers for Charity 2025-09-13

Cheers for Charity crossword puzzle
Across
  1. opportunity
  2. twinkle
  3. expose
  4. thrilled
  5. contribute
  6. counter
  7. variety
  8. frustrating
Down
  1. customer
  2. refreshing
  3. overhear
  4. spot
  5. mischief
  6. awful
  7. charity
  8. gem

16 Clues: gem • spot • awful • expose • twinkle • counter • variety • charity • customer • overhear • mischief • thrilled • refreshing • contribute • opportunity • frustrating

Contact Center 2023-10-20

Contact Center crossword puzzle
Across
  1. This app allows you to update ACH's for your debit card.
  2. This is where you would do an address change
  3. Where you can communicate with customers in Central
  4. This transaction needs verified with customer before approving
  5. What program do you use to unrestrict a customer from a restricted hold?
  6. This app allows you to set travel exemptions on your own time.
  7. What SOP would you use if you needed to remember how to unlock a customer?
  8. Where you find SOP's
Down
  1. Look under this in Console to find what type of customer they are
  2. This is how you can log in as user to better assist a customer
  3. Card limit raises can be temporary or ____.
  4. This SOP will help you set up Quick Balance
  5. External Transfer Limits are found where?
  6. Customers must opt in to _____ to receive statements online
  7. At what limit do you get a manager's approval for mobile capture?
  8. At what level in Console does everything have to be changed first?

16 Clues: Where you find SOP's • External Transfer Limits are found where? • Card limit raises can be temporary or ____. • This SOP will help you set up Quick Balance • This is where you would do an address change • Where you can communicate with customers in Central • This app allows you to update ACH's for your debit card. • ...

Share the Promise 2025-03-17

Share the Promise crossword puzzle
Across
  1. culture: The values and ideals that an organization encourages among its employees; also called organizational culture
  2. A phrase that is easy to remember
  3. point: Any interaction between a business and a customer or a potential customer
  4. awareness: The extent to which customers or potential customers are familiar with a brand
  5. culture: The values and ideals that an organization encourages among its employees; also called corporate culture
  6. loyalty: Customers’ allegiance to a particular brand
  7. personality: The projection of a brand that encompasses its values and emotional connections with consumers
  8. Genuine; sincere; not fake
Down
  1. Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
  2. Any paid form of nonpersonal presentation of ideas, goods or services
  3. marketing: Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
  4. Believable
  5. All the combined impressions and experiences associated with a particular company, good, or service
  6. A distinctive symbol, design, or group of letters
  7. The ongoing decision-making process about the use of brands
  8. promise: A business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations

16 Clues: Believable • Genuine; sincere; not fake • A phrase that is easy to remember • A distinctive symbol, design, or group of letters • loyalty: Customers’ allegiance to a particular brand • The ongoing decision-making process about the use of brands • Any paid form of nonpersonal presentation of ideas, goods or services • ...

business vocabulary 2014-11-05

business vocabulary crossword puzzle
Across
  1. business card
  2. vacancy
  3. invoice
  4. salary
  5. production
  6. interview
  7. intern
Down
  1. customer
  2. team
  3. painkiller
  4. manager
  5. unemployed
  6. work
  7. boss
  8. promotion
  9. training

16 Clues: team • work • boss • salary • intern • manager • vacancy • invoice • customer • training • promotion • interview • painkiller • unemployed • production • business card

TAKE 5 RECAP FOR 6/21 - 6/27 2019-06-27

TAKE 5 RECAP FOR 6/21 - 6/27 crossword puzzle
Across
  1. UnitedHealthCare customers get one free retainer no matter the ______ option they choose.
  2. For French ______ make a Jira Ticket to Sales Follow-Up and assign to Shelby Hinton
  3. HQ is looking for a new _________. Check out the New Opportunties page for more information.
  4. If customer asks for a supervisor and you transfer to escalations they are called ______ specialist .
  5. For InBound French calls, please ____ to the IB Customer Serive French skill.
  6. Gift card Jira's are now going through COE and there are two _________. They are Invite-A-Friend and Scan/IK Gift Cards.
  7. Payments after the aligners have shipped should be processed in the HFD _______.
  8. The phone number and pin has been updated for _________ Line.
Down
  1. Customer cannot get scanned if they have _________.
  2. UnitedHealthcare customers cannot ______ discounts for aligner purchase.
  3. Any ______ questions always go through RCM.
  4. Please make sure you are using the Customer _____ Tracker
  5. We have new Australian Terminology. Pleas say " ______ Dentist or Orthodontist."
  6. If customer asks for a supervisor and they speak to a TL / TC they are called a ?
  7. Even if you did not receive an email for ________, sign into Grinner University to see if it has been assigned.
  8. We have new ______ for what to say when customers ask about " Bringing Items to the SmileShops"
  9. Once a gift card ____ is re-assigned back to you for customer contact, please make sure to CLOSE it.
  10. If an Australian customer provides their phone number and it starts with a ____ do not include that number in SmileCheck search.

18 Clues: Any ______ questions always go through RCM. • Customer cannot get scanned if they have _________. • Please make sure you are using the Customer _____ Tracker • The phone number and pin has been updated for _________ Line. • UnitedHealthcare customers cannot ______ discounts for aligner purchase. • ...

Crossword BA291 : Marketing 2021-04-01

Crossword BA291 : Marketing crossword puzzle
Across
  1. ผลิตภัณฑ์
  2. การส่งเสริมการขาย
  3. วิสัยทัศน์/เป้าหมายขององค์กร
  4. พฤติกรรม
  5. แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
  6. ข้อมูลขนาดใหญ่/ปริมาณมาก
  7. การวิเคราะห์
  8. กลยุทธ์การตั้งราคาสินค้า
  9. กลยุทธ์
  10. คลังสินค้า
  11. ตัวแทนจำหน่าย
Down
  1. พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
  2. แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
  3. การวิเคราะห์ส่วนแบ่งตลาด
  4. กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
  5. คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
  6. ความต้องการให้ดีขึ้น
  7. ความผิดทางวัฒนธรรม
  8. อัตราการเติบโตของยอดขาย
  9. การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
  10. ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ

21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • การส่งเสริมการขาย • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • การวิเคราะห์ส่วนแบ่งตลาด • ข้อมูลขนาดใหญ่/ปริมาณมาก • กลยุทธ์การตั้งราคาสินค้า • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...

Product Knowledge 2022-06-22

Product Knowledge crossword puzzle
Across
  1. $2,500.00 is the minimum ____ to open.
  2. A minimum daily balance of $2,500.00 must be maintained to obtain the Annual _______ Yield.
  3. An $8.00 service charge will be imposed every _______ cycle if the balance falls below a certain amount.
  4. That service charge will be imposed if the ____ falls below $2,500.00.
Down
  1. Rates for higher account balances are ____.
  2. This is the : _____ ____ ____ account.
  3. This account is for the customer looking to earn more on their _____.

7 Clues: This is the : _____ ____ ____ account. • $2,500.00 is the minimum ____ to open. • Rates for higher account balances are ____. • This account is for the customer looking to earn more on their _____. • That service charge will be imposed if the ____ falls below $2,500.00. • A minimum daily balance of $2,500.00 must be maintained to obtain the Annual _______ Yield. • ...

TAKE 5 RECAP FOR 6/21 - 6/27 2019-06-27

TAKE 5 RECAP FOR 6/21 - 6/27 crossword puzzle
Across
  1. For French ______ make a Jira Ticket to Sales Follow-Up and assign to Shelby Hinton
  2. We have new ______ for what to say when customers ask about " Bringing Items to the SmileShops"
  3. We have new Australian Terminology. Pleas say " ______ Dentist or Orthodontist."
  4. Payments after the aligners have shipped should be processed in the HFD _______.
  5. Customer cannot get scanned if they have _________.
  6. Even if you did not receive an email for ________, sign into Grinner University to see if it has been assigned.
  7. If an Australian customer provides their phone number and it starts with a ____ do not include that number in SmileCheck search.
  8. HQ is looking for a new _________. Check out the New Opportunties page for more information.
Down
  1. If customer asks for a supervisor and they speak to a TL / TC they are called a ?
  2. Gift card Jira's are now going through COE and there are two _________. They are Invite-A-Friend and Scan/IK Gift Cards.
  3. UnitedHealthCare customers get one free retainer no matter the ______ option they choose.
  4. If customer asks for a supervisor and you transfer to escalations they are called ______ specialist .
  5. Please make sure you are using the Customer _____ Tracker
  6. The phone number and pin has been updated for _________ Line.
  7. Any ______ questions always go through RCM.
  8. For InBound French calls, please ____ to the IB Customer Serive French skill.
  9. Once a gift card ____ is re-assigned back to you for customer contact, please make sure to CLOSE it.
  10. UnitedHealthcare customers cannot ______ discounts for aligner purchase.

18 Clues: Any ______ questions always go through RCM. • Customer cannot get scanned if they have _________. • Please make sure you are using the Customer _____ Tracker • The phone number and pin has been updated for _________ Line. • UnitedHealthcare customers cannot ______ discounts for aligner purchase. • ...

iemarks 2018-04-03

iemarks crossword puzzle
Across
  1. It is the portion of the customer’s purchasing that a company gets in its product categories.
  2. Marketing _________It builds customer relationships by transforming the marketing strategy into action.
  3. Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
  4. Human wants that are backed by buying power.
  5. Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
  6. We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  7. _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
  8. Marketing Concept _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
  9. If the product’s performance falls short of expectations, the customer is ___________.
  10. The set of marketing tools the firm uses to implement its marketing strategy.
  11. States of felt deprivation
Down
  1. Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
  2. Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
  3. Customer ________________________ is perhaps the most important concept of modern marketing.
  4. ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
  5. It is the act of obtaining a desired object from someone by offering something in return.
  6. Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
  7. If performance matches expectations, the customer is___________
  8. Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.

19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...

Iemarks 2018-03-03

Iemarks crossword puzzle
Across
  1. States of felt deprivation
  2. Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
  3. It is the portion of the customer’s purchasing that a company gets in its product categories.
  4. Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
  5. We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  6. ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
  7. Customer ________________________ is perhaps the most important concept of modern marketing.
  8. Human wants that are backed by buying power.
  9. Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
  10. Marketing _________It builds customer relationships by transforming the marketing strategy into action.
  11. If performance matches expectations, the customer is___________
Down
  1. Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
  2. _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
  3. The set of marketing tools the firm uses to implement its marketing strategy.
  4. _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
  5. Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
  6. It is the act of obtaining a desired object from someone by offering something in return.
  7. If the product’s performance falls short of expectations, the customer is ___________.
  8. Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.

19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...

Marketing Vocabulary - {Emily} 2025-09-07

Marketing Vocabulary - {Emily} crossword puzzle
Across
  1. trade
  2. give money
  3. the process of actually selling product or services
  4. 4Ps, goods
  5. know your target market/customer
  6. builds customer perception
  7. 4Ps, price of products
  8. customer loyalty
Down
  1. product offering
  2. a set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others
  3. utility
  4. make customers happy
  5. uses paid notices in different forms of media to draw public attention
  6. 4Ps, store
  7. 4Ps, sale

15 Clues: trade • utility • 4Ps, sale • give money • 4Ps, store • 4Ps, goods • product offering • customer loyalty • make customers happy • 4Ps, price of products • builds customer perception • know your target market/customer • the process of actually selling product or services • uses paid notices in different forms of media to draw public attention • ...

Who to call 2016-05-30

Who to call crossword puzzle
Across
  1. Customer calls about their charged off account that had $200 in it.
  2. Customer has their pin mailer, doesn't want to visit a branch, but they want to change the pin.
  3. Based on Frequently called numbers cheat sheet what page do you find a polish translator?
  4. Branch calls for help on how to open an account in touchpoint.
  5. Customer calls to apply for a credit card over the phone. (2 Words not credit cards)
  6. Who do you call for a loan beginning with the prefix 258?
Down
  1. Customer calls to pay their safety deposit box fee.
  2. Wealth Management customer calls to order new debit card. (2 Words)
  3. Customer calls having issues making mobile deposits. (2 Words)
  4. You forgot your lan id and cant get into your computer.
  5. Customer calls to verify transaction and they say they didn't make the purchases.
  6. Customer calls saying they have a message left from bank of the west. You find a note on touchpoint offering billpay, if they wanted to speak with that person who do you call?
  7. What page can you fine the address for customers to mail a letter to Nandita Bakhshi?
  8. Customer needs to add savings account to debit card today to transfer funds. (All Reg D transfers used)

14 Clues: Customer calls to pay their safety deposit box fee. • You forgot your lan id and cant get into your computer. • Who do you call for a loan beginning with the prefix 258? • Customer calls having issues making mobile deposits. (2 Words) • Branch calls for help on how to open an account in touchpoint. • ...

Supply and Demand 2023-03-21

Supply and Demand crossword puzzle
Across
  1. _________ is ruled by supply and demand.
  2. Advertising can ______ the supply and demand.
  3. Two or more people or business trying to win the same customers.
  4. When the price of a product goes up, ________ people will want to buy it.
  5. the amount of goods or services available for sale.
Down
  1. People or organization that buy goods or services from a store or business.
  2. We need to __________ or to share the information of a product or a service that we sell.
  3. When the demand of a product is high, sellers will _________ the price.
  4. An act or work that is offer to help us and we pay for that.
  5. how much goods or services that people want.
  6. When the price of a product is ______, more people would like to buy.
  7. An item that is for sale.
  8. One factor that can affect supply and demand. The other factors are competition and added value.

13 Clues: An item that is for sale. • _________ is ruled by supply and demand. • how much goods or services that people want. • Advertising can ______ the supply and demand. • the amount of goods or services available for sale. • An act or work that is offer to help us and we pay for that. • Two or more people or business trying to win the same customers. • ...

Unit 1 Review 2024-02-26

Unit 1 Review crossword puzzle
Across
  1. something you must have to survive
  2. One or more owners. ‘Shares’ in the company are sold and shareholders share ownership and responsibility in running the business.
  3. 1 owner. Simple to start, but owner bears all responsibility and is personally liable for any business losses.
  4. using the internet, social media and connectivity of everything to sell your product, promote your business or otherwise connect with your customers
  5. More than 1 owner. Fairly simple - created by a partnership agreement that defines expectations
  6. motivations, hobbies, beliefs)
  7. The person using your good or service
Down
  1. intangible and you often cannot ‘see’ it
  2. a person who creates a venture or new business based on an opportunity they see.
  3. makes life easier, but isn’t a necessity
  4. businesses selling the exact same product or near substitutes
  5. age, gender, education) and what they are interested in
  6. a physical product that you can hold and see

13 Clues: motivations, hobbies, beliefs) • something you must have to survive • The person using your good or service • intangible and you often cannot ‘see’ it • makes life easier, but isn’t a necessity • a physical product that you can hold and see • age, gender, education) and what they are interested in • businesses selling the exact same product or near substitutes • ...

Iemarks 2018-03-03

Iemarks crossword puzzle
Across
  1. _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
  2. Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
  3. Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
  4. States of felt deprivation
  5. Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
  6. If performance matches expectations, the customer is___________
  7. Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
  8. _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
  9. Human wants that are backed by buying power.
  10. It is the act of obtaining a desired object from someone by offering something in return.
Down
  1. Customer ________________________ is perhaps the most important concept of modern marketing.
  2. It is the portion of the customer’s purchasing that a company gets in its product categories.
  3. If the product’s performance falls short of expectations, the customer is ___________.
  4. ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
  5. Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
  6. Marketing _________It builds customer relationships by transforming the marketing strategy into action.
  7. The set of marketing tools the firm uses to implement its marketing strategy.
  8. Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.
  9. We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.

19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...

marketing vocabuary 2018-12-10

marketing vocabuary crossword puzzle
Across
  1. A percentage of a business/industry that is controlled by another company
  2. the market a company wants to sell its products and services to, and it includes a targeted set of customers for whom it directs its marketing efforts
  3. A plan that is supposed to lead to sales in a business.
  4. the fact of being the company that sells the most of a product or service in a particular market
  5. It’s a business approach that reacts to the needs or wants of their customers
  6. It’s a type of marketing that focuses on customer needs
  7. A combination of product, price, place and promotion that can be controlled by a company in order to influence consumers to buy its products.
  8. (or unique selling proposition or USP): consideration presented by a
  9. An unsegmented market that is appealing to a large number of people
Down
  1. It’s a type of marketing that focuses on customers behaviour
  2. the process of a business promoting and selling products that involves selling, researching and advertising
  3. A business approach that is more concentrated on producing the goods what its good at rather than what the customer wants or needs
  4. It splits up a market into different parts to enable a business to better target its products to the relevant customers
  5. (or perception map): a diagrammatic technique used by asset marketers that attempts to visually display the perceptions of customers or potential customer
  6. It’s a part of a market that focuses on a specific product

15 Clues: A plan that is supposed to lead to sales in a business. • It’s a type of marketing that focuses on customer needs • It’s a part of a market that focuses on a specific product • It’s a type of marketing that focuses on customers behaviour • An unsegmented market that is appealing to a large number of people • ...

elements of the marketing mix 2024-01-01

elements of the marketing mix crossword puzzle
Across
  1. The strategic decisions made to influence the target market.
  2. The unique set of features and benefits that differentiates a product from competitors.
  3. The various channels and locations where customers can access the product
  4. The overall design, packaging, and branding of the product.
  5. The tangible or intangible offering that satisfies customer needs
Down
  1. The process of deciding how much to charge for a product or service.
  2. The physical or digital space where the product is available to customers.
  3. The amount of money customers are willing to pay for a product or service
  4. The activities undertaken to make the product known and desirable to the target audience.
  5. The communication strategy used to inform and persuade the target audience.

10 Clues: The overall design, packaging, and branding of the product. • The strategic decisions made to influence the target market. • The tangible or intangible offering that satisfies customer needs • The process of deciding how much to charge for a product or service. • The amount of money customers are willing to pay for a product or service • ...

Business Vocabulary 2023-10-25

Business Vocabulary crossword puzzle
Across
  1. The provider of goods and services.
  2. A coherent, ready-to-use deliverable that is of value to the customer.
  3. Something unnecessary, but desired.
  4. The total amount of a good or service available for consumption.
  5. Physical products that are either purchased or produced for the purpose of being sold.
  6. The desire consumers have for a good or service.
Down
  1. The buyer of goods and services.
  2. Something necessary or required for life.
  3. A legal entity separate from its owners made up of individuals, groups, or other corporations, that has the power to conduct business and to own property, assets, and liabilities.
  4. Any factor that’s necessary to accomplish a goal or carry out an activity.

10 Clues: The buyer of goods and services. • The provider of goods and services. • Something unnecessary, but desired. • Something necessary or required for life. • The desire consumers have for a good or service. • The total amount of a good or service available for consumption. • A coherent, ready-to-use deliverable that is of value to the customer. • ...