customer service Crossword Puzzles
Service Learning 2024-03-12
Across
- one client's favorite TV show
- what one client really wanted to not have to use anymore during gait
- what my blind client relied on to get around (2 words)
- the semester i did service learning during
- our mission was to provide health and ___ services
- one client sells these on his food truck
- what kind of facilitation Bret, Garrett and I got to do for a client with an old stroke
- don't forget this! (2 words)
- household feature that is crucial to be able to navigate safely
- EA helps people with this kind of physical challenge
Down
- quality of a good PT that I most improved during service learning
- snag one of these machines early, they are always popular!
- an exercise that one of my clients absolutely crushed every time
- we worked on getting up from the floor to prevent one client from having to call this agency when she would fall at home (2 words)
- the visionary CEO of EA
- classic Russian author that a client and I bonded over enjoying reading
- cerebellar condition that one client struggled with
- one main focus that my clients wanted to work on
- we worked on preventing this a lot when doing squats
- one main focus that my clients wanted to work on
20 Clues: the visionary CEO of EA • don't forget this! (2 words) • one client's favorite TV show • one client sells these on his food truck • the semester i did service learning during • one main focus that my clients wanted to work on • one main focus that my clients wanted to work on • our mission was to provide health and ___ services • ...
Southwest Airline 2022-06-14
7 Clues: SOUTHWEST BIRTHDAY YEAR • WE ARE THE BLANK AIRLINE • A WAY TO RECOGNIZE SOMEONE • NUMBER OF FLIGHTS OPERATED IN HNL • NUMBER OF YEARS IN OPERATION IN HNL • ORGANIZATION THAT HELP CUSTOMER SERVICE • ORGANIZATION THAT HELPS RAMP,PROVO,&OPS
PAC CrossWord Puzzle 2023-12-07
Across
- refers to the records a service provider holds with information regarding a business’s account.
- Remove all lines of business.
- is a tool to work, and manage tasks, brought in through various sources. CoPilot
- is a connected device that features a voice-enabled entertainment experience designed to make it easy for customers to find and enjoy their favorite streaming content – including Spectrum TV
- A telephone number owned by another provider that is transferred to Spectrum Voice service.
- allows companies to port a telephone number for a customer within a rate system from one switch to anothe
- A geographical area used to determine the boundaries for local calling, billing, and assigning specific phone numbers, which can encompass multiple area codes
Down
- An operation with two or more persons handling incoming or outgoing calls
- is a portal tool that has various tabs to assist with account handling for all customers.
- identifies service provider information on any telephone number.
- is a positive order acceptance response and includes the date the losing/current carrier will release the number to port to the winning/new service provider.
- is used to fix provisioning issues.
- is automatically generated by OSM and sent to Neustar on the LSR request.
- Removal of a line of business but keeping the account active with other services.
- is a tool used to view and monitor the status of a port order and to view the order history
- is the main tool used for provisioning and fallout for Next Gen (NG) customers.
- is a neutral third-party used to disperse and manage Spectrum’s number portability requests.
17 Clues: Remove all lines of business. • is used to fix provisioning issues. • identifies service provider information on any telephone number. • An operation with two or more persons handling incoming or outgoing calls • is automatically generated by OSM and sent to Neustar on the LSR request. • ...
Commerce 2026-03-04
Uline Crossword 2017-12-22
Across
- This Department handles all requests for EPO.
- I am something that customer call on the remove and no longer want.
- Someone used my information and I did not place this order. What am I?
- I am available by request only. You can only get me if you reach a certain dollar amounts.
- Pallet truck not working? I am the one you would call to get it fixed.
- I am a service that only apply to special customers. I do not apply to Hawaii and Alaska.
- Are you looking for something we do not carry? Don’t worry I got you back. Just keep in mind there will be a minimum purchase for this item.
Down
- You need your order today but don’t want to pay for shipping? Use me and get your order in the next hour.
- Need something answered for a particular product that Customer Service couldn’t? Send it to me and I’ll get the answer for you.
- You need your order same day. I am the way to go, but please keep in mind I cost a lot more in shipping.
- Ordered something but we do not have enough. I will check that for you and give you available options.
- I am not damaged. I am just not working. What am I?
- I am someone who handle requests for missing shipments after the standard delivery time. Who am I?
13 Clues: This Department handles all requests for EPO. • I am not damaged. I am just not working. What am I? • I am something that customer call on the remove and no longer want. • Someone used my information and I did not place this order. What am I? • Pallet truck not working? I am the one you would call to get it fixed. • ...
Vulnerable customer 2015-10-27
Across
- BEING INVOLVED IN A PILE UP ON THE ROAD
- PEOPLE WHO HAVE HAD LONG LIVES
- COUNTING IS A PROBLEM
- CAN BE A SEVERE OR LONG TERM PAIN
- THIS IS NO BARRIER TO MAKING A FACTUAL RECORD OF THE CONVERSATION
- VULNERABILITY CAUSED BY THE DEATH OF A LOVED ONE
- A CONDITION THAT CAN MAKE LIFE DIFFICULT
Down
- A CUSTOMER BEHAVIOUR
- HOW WELL CAN YOU READ THIS!
- THIS AFFECTS US ALL AT SOME POINT IN LIFE
- LOSING YOUR JOB GIVES YOU THIS TYPE OF HEADACHE
- louder ICAN'T HEAR VERY WELL
- THE TREATMENT EXPECTED BY THE FCA
- A CUSTOMER DISCLOSURE
- SOMEONE WHO WILL LOOK AFTER YOU
15 Clues: A CUSTOMER BEHAVIOUR • COUNTING IS A PROBLEM • A CUSTOMER DISCLOSURE • HOW WELL CAN YOU READ THIS! • louder ICAN'T HEAR VERY WELL • PEOPLE WHO HAVE HAD LONG LIVES • SOMEONE WHO WILL LOOK AFTER YOU • THE TREATMENT EXPECTED BY THE FCA • CAN BE A SEVERE OR LONG TERM PAIN • BEING INVOLVED IN A PILE UP ON THE ROAD • A CONDITION THAT CAN MAKE LIFE DIFFICULT • ...
Customer Centricity 2022-04-27
Across
- Ministry that responsible for energy sector in Malaysia.
- Our biggest sale in 2021 come from this product.
- The official apps used to monitor and track steps for TNB’s employees.
- This conference was organized by TNBF in 2020 to gather all key players across the coal supply chain and a platform that discusses coal market, dry bulk and coal technical matters.
- The entity name of TNBF largest customers.
- ACP published time cycle.
- This power plant will be retiring in 2029.
- System used to calculate ACP.
- A statutory responsible for regulating the energy sector, specifically the electricity and piped gas supply industries, in Peninsular Malaysia and Sabah.
- This coal fired power plant in Negeri Sembilan marked its commercial operation date (COD) in December 2019, with a total capacity of 2,000MW.
Down
- Entity authorised by the Minister pursuant to the Electricity Supply Act (ESA) 1990 to conduct electricity planning and manage electricity procurement services for Peninsular Malaysia.
- What is ACP?
- The most common sporting event organized by TNB Fuel in engaging its customers.
- The currency of Payment shall be expressed and paid.
- Suruhanjaya Tenaga Chief Executive Officer
15 Clues: What is ACP? • ACP published time cycle. • System used to calculate ACP. • The entity name of TNBF largest customers. • Suruhanjaya Tenaga Chief Executive Officer • This power plant will be retiring in 2029. • Our biggest sale in 2021 come from this product. • The currency of Payment shall be expressed and paid. • Ministry that responsible for energy sector in Malaysia. • ...
Customer Care 2025-07-31
Across
- Role delivering 1-to-1 coaching and group sessions
- Team driving continuous development
- Function ensuring quality and compliance
- Team responsible for Customer Protection Days & capacity
- Role supporting software rollouts and resolving bugs
- Team boosting morale and professional growth
- Improving end-to-end customer experience
Down
- Relates to finding things quickly
- Role coordinating major initiatives
- Chat-based support team
- Team ensuring customer day-to-day banking support and oversight
- Team reviewing complaints and implementing improvements
- Team handling complex queries on fraud and money transfers
- Core focus of all teams
- Metric improved through coaching
15 Clues: Chat-based support team • Core focus of all teams • Metric improved through coaching • Relates to finding things quickly • Role coordinating major initiatives • Team driving continuous development • Function ensuring quality and compliance • Improving end-to-end customer experience • Team boosting morale and professional growth • ...
BPO 2021-08-26
Across
- Outsourcing may enable a firm to reduce its ...... Expenses
- it is bpo that is contracted outside a company's own country
- outsourcing may enable a firm to obtain .......services from experts.
- it is outsourcing that include internal company processes like accounting,purchase etc
- In kpo K stands for
Down
- It is outsourcing that includes customer related services such as marketing, customer support
- It is a outsourcing where work done or services performed are done by people in neighboring countries
- it is a practice of contracting a specific work process or processes to an external service provider
- Outsourcing enables a firm to focus on certain activities
9 Clues: In kpo K stands for • Outsourcing enables a firm to focus on certain activities • Outsourcing may enable a firm to reduce its ...... Expenses • it is bpo that is contracted outside a company's own country • outsourcing may enable a firm to obtain .......services from experts. • it is outsourcing that include internal company processes like accounting,purchase etc • ...
Daily Dial Crossword Puzzle 2024-10-02
Across
- When 3rd party states this is wrong number- what do we update
- If you have a customer that has 2 or more updates processed within the same interaction you must submit a zendesk for
- What script do we read when a customer tells us to stop calling
- When you send this verification link via text message to a customer
- Customer has exhausted their hardship options/account is ineligible for hardship offers- we would offer this
- We can offer as a last ditch resort
- Bucket 6 Customers have until 5:59 PM ET on their what to make payment before their acct is charged off
Down
- Our hardship option we offer
- is used to ask questions and for you to relay the information received confidently to the customer
- When you have 2 more pieces of attorney information for bankruptcy you would read this script
- Customer wants to submit feedback regarding their experience
- What is the first option on the payment hierarchy
- An email we can send to customers that connects them with various resources in their area
- What we need to read on every call
- What department does a customer talk to when the acct is charged off
- What department does a customer talk to when the acct is past due
16 Clues: Our hardship option we offer • What we need to read on every call • We can offer as a last ditch resort • What is the first option on the payment hierarchy • Customer wants to submit feedback regarding their experience • When 3rd party states this is wrong number- what do we update • What script do we read when a customer tells us to stop calling • ...
Operations Crossword 2017-12-19
Across
- Customized Automated Manufacturing System.
- Maintain and review standard (5S).
- United Parcel Service.
- Front outbound dock lanes 4 and 5 carrier.
- The "R" in RF Wands.
- Decide what you need (5S).
- Last name of our Ryder Director of Customer Logistics.
- Name of first Instant Ink kit shipped to new customers.
Down
- Name of label generated at vista receiving and placed on product.
- Develop procedures, schedules, and practices (5S).
- Is a way of life in Ryder and practiced at all times.
- Warehouse Management Operating System.
- Everything in a proper place (5S).
- Clean the workplace (5S).
14 Clues: The "R" in RF Wands. • United Parcel Service. • Clean the workplace (5S). • Decide what you need (5S). • Maintain and review standard (5S). • Everything in a proper place (5S). • Warehouse Management Operating System. • Customized Automated Manufacturing System. • Front outbound dock lanes 4 and 5 carrier. • Develop procedures, schedules, and practices (5S). • ...
talkTerminology: T 2024-07-16
Across
- The art and technique of arranging type to make written language legible, readable, and visually appealing.
- The address used to access resources on the internet. Alternate for domain name.
- When used with a number, 2 ___ or 4 ____, references how many pages or images are designed to print on one side of a single page size.
- ____ advertising. Advertisements placed on or in public transportation vehicles, such as buses, trains, subways, taxis, etc.
- ____ broadcast. Traditional, ground-based broadcast media, primarily focusing on radio and television transmitted via land-based towers and antennas.
- ____ points. Points of contact between the customer and the brand, such as websites, social media, customer service, and physical stores.
- A pre-established message or formula used in the field of communication, sales and commercial or advertising.
- Target ____. The specific group of people an advertisement is designed to reach.
Down
- All letters in the text are capitalized.
- Usually associated with websites, the feeling when using a product, application, system, or service. Abbreviated UX.
- The number of visitors that an ad or website receives.
- The point at which people interact with a computer, website or application, the goal of which is to make the experience easy and intuitive, requiring minimum effort to receive the maximum desired outcome. Abbreviated UI.
- A page “torn” from a traditional publication, used to showcase published work, serve as proof of publication, or for sales and marketing purposes. Can also refer to digital screenshots or PDF versions of the published content.
- ____ case. The first and last words, as well as all major words (nouns, pronouns, verbs, adjectives, and adverbs), are capitalized. Articles, conjunctions, and prepositions are usually not capitalized unless they are the first or last word. Case rules follow that of an article header.
- Abbreviation for a feature or benefit that makes a product or service stand out from its competitors.
- A visual representation of the sequence and timing of events in a project.
- ____ size. The final size of a printed piece after it has been assembled.
17 Clues: All letters in the text are capitalized. • The number of visitors that an ad or website receives. • ____ size. The final size of a printed piece after it has been assembled. • A visual representation of the sequence and timing of events in a project. • The address used to access resources on the internet. Alternate for domain name. • ...
PET Christmas Party Crossword 2019-12-01
Across
- What is the first name of the new Group Executive for Products
- What is the acronym we use for the concept of combined practises of developing and deploying software
- What is the Agile ceremony is used to demonstrate incremental customer value at the end of a sprint
- What is the product name of our public safety/emergency LTE service that we also have a co-patent for with Ericsson?
- What is the name of the platform rating/OCS environment created for our T22 PAYG postpaid stack
- Which smart speaker did we integrate with to develop a world first for voice activated calling
- What underlying technology is the containerised packet core based upon?
- What is the name of an Operator Led Consortium for transforming networks into Agile Service Delivery Platforms
Down
- Facebook created a project to accelerate the pace of innovation in the telecom industry what is it called?
- What is the new sport streaming service from Foxtel called
- What is the newest OTT movie and tv show streaming service to launch in Australia
- What variant of 5G does the 5G Core support?
- What is the modelling language we will use for future Network Slicing design?
- What month did Telstra launch 5g with devices
- Which voice calling product will we be turning off in Jan 2020, supported by the DMS network, after 30 years of operation
- What is the name of the IP-based platform for Triple Zero calling
- Rugby is not the only place you find this term
17 Clues: What variant of 5G does the 5G Core support? • What month did Telstra launch 5g with devices • Rugby is not the only place you find this term • What is the new sport streaming service from Foxtel called • What is the first name of the new Group Executive for Products • What is the name of the IP-based platform for Triple Zero calling • ...
PAC CrossWord Puzzle 2023-12-07
Across
- refers to the records a service provider holds with information regarding a business’s account.
- Remove all lines of business.
- is a tool to work, and manage tasks, brought in through various sources. CoPilot
- is a connected device that features a voice-enabled entertainment experience designed to make it easy for customers to find and enjoy their favorite streaming content – including Spectrum TV
- A telephone number owned by another provider that is transferred to Spectrum Voice service.
- allows companies to port a telephone number for a customer within a rate system from one switch to anothe
- A geographical area used to determine the boundaries for local calling, billing, and assigning specific phone numbers, which can encompass multiple area codes
Down
- An operation with two or more persons handling incoming or outgoing calls
- is a portal tool that has various tabs to assist with account handling for all customers.
- identifies service provider information on any telephone number.
- is a positive order acceptance response and includes the date the losing/current carrier will release the number to port to the winning/new service provider.
- is used to fix provisioning issues.
- is automatically generated by OSM and sent to Neustar on the LSR request.
- Removal of a line of business but keeping the account active with other services.
- is a tool used to view and monitor the status of a port order and to view the order history
- is the main tool used for provisioning and fallout for Next Gen (NG) customers.
- is a neutral third-party used to disperse and manage Spectrum’s number portability requests.
17 Clues: Remove all lines of business. • is used to fix provisioning issues. • identifies service provider information on any telephone number. • An operation with two or more persons handling incoming or outgoing calls • is automatically generated by OSM and sent to Neustar on the LSR request. • ...
5.02 Vocabulary 6 2018-04-23
Across
- enterprise system: An economic system in which individuals and groups, rather than the government, own or control the means of production—the human and natural resources and capital goods used to produce goods and services
- A market structure in which there are relatively few sellers and industry leaders usually determine prices
- competition: A market structure in which there are many businesses selling a lot of identical products for about the same price to many buyers; also known as pure competition
- of living: The general conditions in which people live; quality of life
- Limited
- competition: A type of rivalry between or among businesses that focuses on the use of price to attract scarce customer dollars
- agreements: An illegal agreement requiring a customer to buy other products in order to obtain desired goods and services
Down
- monopoly: Monopoly that the government allows to exist legally
- Act: A federal regulation that prohibits price discrimination
- A return of part of the price a customer pays for a good or service; usually offered by the product’s manufacturer
- Antitrust Act: A federal regulation intended to prevent monopolies from forming and prices from being fixed
11 Clues: Limited • Act: A federal regulation that prohibits price discrimination • monopoly: Monopoly that the government allows to exist legally • of living: The general conditions in which people live; quality of life • A market structure in which there are relatively few sellers and industry leaders usually determine prices • ...
BBVA LOANS 2021-02-12
Across
- is a pharaphasing of the customer issue
- the time and place, at wich all documents for your loan are signed
- the borrower in a mortgage loan transaction
- statement sent to the customer
- is an agreement to pledge your home
- the ompany offering the loan
- an asset that guarantees the repayment of a loan
- is when the time of the loan expires
- date when the customer made the payment
- when the customer use the automated system to verify the account
- date when the bank receipt the payment
- the process of verifying and approving a loan
- loan that requires the borrower to put up collateral
- a period of time during which a loan payment may be paid after its due date
- a percentage of the amount financed to be repaid by the borrower in addition to principal
- Serie of questions to verify the user identity
- You must login with your credentials in order to access to this information
Down
- when the customer call from a known phone number
- you must provide this script at the beggining of the call
- the lender in a mortgage loan transaction
- we handle three different types of this type of lending
- a report of an individual's credit history prepared by a credit bureau
- a payment that will be applied towards the principal
- a record of an individual's open and fully repaid debts
- owner of the loan
- the extra amount the customer must pay when the payment is due
- the total amount borrowed
- when the customer use the mobile device to complete the verification
- customer must have a checking account in order to request this
- the actual transfer of money from a lender to a borrower
- loan that does not require the borrower to put up collateral
31 Clues: owner of the loan • the total amount borrowed • the ompany offering the loan • statement sent to the customer • is an agreement to pledge your home • is when the time of the loan expires • date when the bank receipt the payment • is a pharaphasing of the customer issue • date when the customer made the payment • the lender in a mortgage loan transaction • ...
Marking Unit 1 Review 2021-08-27
Across
- Refers to the aspects of making, selling, and providing products in exchange for money.
- A marketing function that sets a price for the product they are selling.
- Revenue (total sales) minus Expenses.
- The performance of a particular task in exchange for money.
- A specific group of people a business focuses on selling their product to. They are often grouped by age, behavior, geographic location, or other characteristics.
- The percentage of the market for a product or service that a company supplies.
- A method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors.
Down
- Any and all activities that include money.
- Anything that can be made, bought or sold for money.
- Anything that can be bought or sold.
- A formulated thought or opinion.
- A marketing function that promotes a product to get customers to buy it.
- The process or technique of promoting,selling and distributing a product or service.
- Protects the product during transport and may provide valuable information.
- The process of gathering quantitative (numbers) and qualitative (words) data about consumers' needs and wants. This informs company decisions on pricing and selling.
- The science of how individuals, businesses, and governments make decisions about satisfying unlimited wants with limited resources.
16 Clues: A formulated thought or opinion. • Anything that can be bought or sold. • Revenue (total sales) minus Expenses. • Any and all activities that include money. • Anything that can be made, bought or sold for money. • The performance of a particular task in exchange for money. • A marketing function that sets a price for the product they are selling. • ...
LC S-13 PART 1 TALKING CROSSWORD 2015-01-14
18 Clues: stove • prefer • biased • product • customer • purchase • consumer • benefits • persuade • unbiased • successful • revelation • management • corporation • encouraging • successfully • social approval • gender diversity
Marketing 2016-08-29
Across
- (business-to-business, B2B) this includes all businesses that buy products for their use in their operations
- the activity, set of institutions, and process for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
- having a product where customers can buy it
- a way that marketers analyze the strengths and weaknesses of their products, and the opportunities and threats of the market
- an aspect of marketing that combines customer information (through database and computer technology) with customer service and marketing communications
- an added value in economic terms; an attribute of goods or services that makes them capable of satisfying customers’ wants and needs
- the idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business
- intangible items that have monetary value and satisfy your needs and wants
- having a product or service available at a certain time of the year or a convenient time of the day
- consumers who purchase goods and services for personal use
- tangible items that have monetary value and satisfy your wants and needs
- appealing to the consumers and the customers
- involves communication with the consumer
Down
- generates competition which fosters new and improved products, and can also lower prices
- the process of deciding how to get goods into a customer’s hands
- a good that a company is trying to sell
- the group of people most likely to become customers, identified for a specific marketing program
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- gathering, storing, and analyzing information about customers, trends, and competing products
- the exchange of a product or service for money
- the means of getting the product into the customer’s hands
- the value in money or its equivalent placed on a good or service
- all people who share similar needs and wants and who have the availability to purchase any given good
- the process of classifying people who form a given market into even smaller groups
- information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
- a company’s percentage of total sales volume generated by all companies that compete in a given market
- the effort to inform, persuade, or remind current and potential customers about a business’s products or services
- changing raw materials into usable goods or putting parts together to make them more useful
- the four basic marketing strategies called the four P’s: product, price, place, promotion
29 Clues: a good that a company is trying to sell • involves communication with the consumer • having a product where customers can buy it • appealing to the consumers and the customers • the exchange of a product or service for money • the means of getting the product into the customer’s hands • consumers who purchase goods and services for personal use • ...
Roche Dia Digital 2026-03-23
Across
- Delivered end-to-end using AEP as the central brain
- Stitching mechanism enabling profile unification
- Managed via Journey Optimizer for cross-channel engagement
- Derived from Customer Journey Analytics
- Downstream CRM activation system
- Privacy and consent control layer
- Core outcome delivered by the hero platform enabling tailored customer engagement
- Coordinated journey execution across channels
- Movement of data across integrated ecosystem
- Audience creation capability
Down
- Integration layer connecting upstream and downstream systems
- Continuous improvement via Journey Optimizer
- Golden record enrichment system
- Enhancement of profiles using Reltio and external data
- Core entity in AEP for personalization
- Customer representation used for targeting
- Seamless connectivity via MuleSoft
- Insights powered by CJA
- Primary upstream data source
- Unified, real-time customer view in AEP
20 Clues: Insights powered by CJA • Primary upstream data source • Audience creation capability • Golden record enrichment system • Downstream CRM activation system • Privacy and consent control layer • Seamless connectivity via MuleSoft • Core entity in AEP for personalization • Derived from Customer Journey Analytics • Unified, real-time customer view in AEP • ...
Promotion Crossword 2023-05-18
Across
- A promotional activity where customers can buy one item and get another one for free
- A promotional strategy that aims to increase sales by lowering prices temporarily
- A type of promotion that involves giving away free samples of a product
- A type of promotion that offers a reduced price for a product or service when purchased in bulk
- A promotion that offers a cash refund after the purchase of a product
- A promotion that offers a reduced price for a product or service for a limited time
- A promotion that involves moving to a higher position within the same company
- A promotion that involves providing additional benefits or rewards to loyal customers
- The process of increasing the visibility or recognition of a product or service
Down
- A promotion that provides customers with a free gift or item when they purchase a specific product
- A type of promotion where a customer receives a gift or bonus item with a purchase
- A type of promotion that offers a discounted price for a limited time
- The act of promoting or publicizing a product or service through online platforms
- A promotion that offers a prize or reward for participating in a contest or competition
- A promotion strategy that involves partnering with another brand or company to create a joint marketing campaign
- The process of increasing the rank or positionSWEEPSTAKES of an employee within a company
- The act of promoting or advocating for a product or cause through social media influencers
17 Clues: A type of promotion that offers a discounted price for a limited time • A promotion that offers a cash refund after the purchase of a product • A type of promotion that involves giving away free samples of a product • A promotion that involves moving to a higher position within the same company • ...
Week two Last 7. 2023-09-21
Across
- defines the level of service expected by a customer
- secret word or phrase to gain access
- requires the user to provide two or more verification factors to gain access.
Down
- measure of performance over time for specific objective
- protocol used to access and manage directory information
- sign-on permits user to use one set of log ins
- cloud based enterprise-grade identity management access service tool
7 Clues: secret word or phrase to gain access • defines the level of service expected by a customer • measure of performance over time for specific objective • protocol used to access and manage directory information • sign-on permits user to use one set of log ins • cloud based enterprise-grade identity management access service tool • ...
November Compliance 2021-11-01
Across
- Transactions are processed at the end of each business day in chronological order based on the date and time the Customer initiated the transaction (retail 1- processing order)
- "____" funds are generally available on the business day following the date of your deposit (no same day funds availability) (retail1- funds availability)
- "____" credits will be processed with a time stamp of 2am (retail 1- processing order)
- November in the Northern Hemisphere is similar to "____" in the Southern Hemisphere.
- TD "____" Banking Accounts are not eligible to enroll in TDDCA, or any other overdraft service (CORE-TDDCA)
Down
- "____" are excluded from Failsafe verification (Core- Step Up Auth)
- In the original Roman Calendar, November was the 9th month of the year. It got its name from the Latin word "____" which means 'Nine'
- the snowiest city in the world is in Aomori City, Northern "____"
- "____" is not required if the Store has authenticated the customer (Core-Step Up Auth)
- A "____" customer requests to change their TDDCA option (core-TDDCA)
- "____" are considered the following day’s business day. (retail 1 reg CC-Funds Availability
- An inch of rain in the summer equals about 10 inches of "____" in the colder months
12 Clues: the snowiest city in the world is in Aomori City, Northern "____" • "____" are excluded from Failsafe verification (Core- Step Up Auth) • A "____" customer requests to change their TDDCA option (core-TDDCA) • An inch of rain in the summer equals about 10 inches of "____" in the colder months • ...
Starting a Business 2024-10-07
Across
- – The financial gain made in a transaction, calculated as revenue minus expenses.
- – The action or business of promoting and selling products or services, including market research and advertising.
- – Someone who organizes and operates a business, taking on greater than normal financial risks.
- – The possibility of loss or failure in a business or financial undertaking.
- – The act of allocating resources, usually money, to generate income or profit.
- – Individuals or businesses who purchase goods or services from a company.
Down
- – The introduction of something new, such as a product, service, or process, that improves efficiency or effectiveness.
- – The exchange of a product or service for money; also refers to the number of goods sold.
- – A plan of action designed to achieve a long-term or overall aim in business.
- – A financial plan for estimating and controlling income and expenses over a set period.
- – Wealth in the form of money or assets, used to start or maintain a business.
- – An item or service created to fulfill customer needs or wants, and offered for sale.
- – The process of creating a unique name and image for a product in the consumer’s mind.
13 Clues: – Individuals or businesses who purchase goods or services from a company. • – The possibility of loss or failure in a business or financial undertaking. • – A plan of action designed to achieve a long-term or overall aim in business. • – Wealth in the form of money or assets, used to start or maintain a business. • ...
Gigaclear 2024-02-12
Across
- Regulator for telecommunication services
- When a cabinet loses service, customers are part of an
- A junction for fibre, has an MST
- Main system for storing customer information
- The brain of a network
- Where you go if you have a question about a case
- The second work order, connecting fibre
Down
- Sends out wi-fi signals
- The fibre terminates here inside the property
- Handle retention and recontracts
- Protocol to give devices IP addresses
- A third party complaint handler
- Property has had an issue with installation, they are marked..
- The fourth work order, pre-works
- Each premise gets one, this is where the fibre ends
- The third work order
- The first work order
- The brand of Gigaclear router
18 Clues: The third work order • The first work order • The brain of a network • Sends out wi-fi signals • The brand of Gigaclear router • A third party complaint handler • Handle retention and recontracts • A junction for fibre, has an MST • The fourth work order, pre-works • Protocol to give devices IP addresses • The second work order, connecting fibre • ...
Unit 5 Respond to Customer Requests & Enquiries 2014-08-24
Across
- It is important to greet the caller and ___ yourself when opening the call.
- You can obtain complete information about a customers' needs or problems, by using ___ questions.
- How you feel about the message, the receiver or even yourself is an example of an ___ barrier.
- Touching, shaking hands, holding and bowing are examples of ___ contact.
- In ___ communication, we convey messages, ideas and feelings using spoken words.
Down
- Active ___ is when you try to understand the real meaning of the words.
- It plays an important role in enhancing customer service.
- ___ language is an example of non-verbal communication.
- A technique for effective communication is to be ___ to listen.
- To show that you are listening, extract ___ points and rephrase them.
- ___ space is the distance that you feel comfortable between you and another person.
- If you are on the phone, let the customer know that you are taking ___.
12 Clues: ___ language is an example of non-verbal communication. • It plays an important role in enhancing customer service. • A technique for effective communication is to be ___ to listen. • To show that you are listening, extract ___ points and rephrase them. • Active ___ is when you try to understand the real meaning of the words. • ...
lesson 6 2025-10-14
Across
- Data, information collected firsthand through surveys, interviews, or experiments.
- Data, existing information gathered by others, such as reports, articles, or databases.
- Market, a large group of consumers with similar needs that a product is aimed at.
- Market, the specific group of customers a business aims its product or service at.
- (B2B), when one business sells products or services to another business.
- Research, collecting and analyzing data to understand customers and market trends.
- Management, overseeing a product’s development, marketing, and performance throughout its life.
Down
- (B2C), when a business sells products or services directly to individual customers.
- a group of people or organizations who want and can buy a product.
- Profile, a detailed description of a business’s ideal customer, including age, habits, and preferences.
- Environment, all outside factors (like economy, competition, and laws) that affect a business.
- Model Validation, testing to make sure a business idea or plan actually works and can make money.
- ideas or guesses accepted as true without proof, often used when planning.
- Planning, deciding what products a business will make or sell and how they’ll be marketed.
14 Clues: a group of people or organizations who want and can buy a product. • (B2B), when one business sells products or services to another business. • ideas or guesses accepted as true without proof, often used when planning. • Market, a large group of consumers with similar needs that a product is aimed at. • ...
WAN Concepts 2022-03-27
Across
- A type of cable that has allowed ethernet to be used as a WAN access option.
- A type of network that is connected to several LANs within a limited geographical area.
- A legacy packet-switched option
- A type of technology that uses an unlicensed radio spectrum to send and receive data.
- large high-capacity networks used to interconnect service provider networks and to create a redundant network.
- A ___ switched network establishes a dedicated circuit between endpoints before users can communicate.
- A type of topology that has dedicated leased-line connections from the edge point to the provider.
Down
- WANs are a ____ network that spans over a large geographic area.
- This outlines the expected services related to the reliability and availability of the connection.
- A type of WAN that's dedicated to a single customer.
- The physical location in a building or complex that officially separates the CPE from the service provider equipment
- A type of network that connects multiple access nodes of the service provider
- An encrypted connection between private networks over a public network.
13 Clues: A legacy packet-switched option • A type of WAN that's dedicated to a single customer. • WANs are a ____ network that spans over a large geographic area. • An encrypted connection between private networks over a public network. • A type of cable that has allowed ethernet to be used as a WAN access option. • ...
Uline Crossword 2017-12-22
Across
- Someone used my information and I did not place this order. What am I?
- You need your order today, but don’t want to pay for shipping? Request for me and get your order in the next hour.
- Are you looking for something we do not carry? Don’t worry I got you back. Just keep in mind there will be a minimum purchase for this item.
- I am not damaged. I am just not working. What am I?
- This Department handles all requests for EPO.
- Ordered something but we do not have enough. I will check that for you and give you the best available options.
Down
- Need something answered for a particular product that Customer Service couldn’t? Send it to me and I’ll get the answer for you.
- You need your order same day? I am the way to go, but please keep in mind I cost a lot more in shipping.
- I am a service that only apply to special customers. I do not apply to Hawaii or Alaska.
- Pallet truck not working? I am the one you would call to get it fixed
- I am someone who handles requests for missing shipments after the standard delivery time. Who am I?
- I am available by request only. You can only get me if you reach a certain dollar amounts.
- I am something that customer call on the remove and no longer want.
13 Clues: This Department handles all requests for EPO. • I am not damaged. I am just not working. What am I? • I am something that customer call on the remove and no longer want. • Pallet truck not working? I am the one you would call to get it fixed • Someone used my information and I did not place this order. What am I? • ...
Unit 11 2024-12-26
Across
- A formal promise that something will be done or will happen.
- A statement that somebody makes, saying that something is wrong or unsatisfactory.
- A product or a series of products made by a particular company.
- Describes something that is not made properly or not working properly.
- A complete list of products that are available for customers to buy in a shop
- A company that produces products in a large amount.
- A system where customers serve themselves without needing assistance.
- reviews Comments on different subjects posted on the Internet.
Down
- An amount of money that has been or must be paid.
- Describes something that has several uses.
- Brought in from another country.
- A sum of money you pay as the first part of the total payment.
- A sum of money given back to you, especially because you paid too much or are not satisfied with the goods or services.
- The act of buying something.
- time The time a customer is told goods will arrive at their desired location.
- Likely to stay in good condition or last for a long time after being used a lot.
- customer A person or company that always supports a shop.
17 Clues: The act of buying something. • Brought in from another country. • Describes something that has several uses. • An amount of money that has been or must be paid. • A company that produces products in a large amount. • customer A person or company that always supports a shop. • A formal promise that something will be done or will happen. • ...
Mascom Values Crossword Puzzle 2024-02-06
Across
- Honesty, Trustworthiness, Moral uprightness, Ethical behavior.
- work Collaboration, Cooperation, Joint effort, Collective endeavor.
- Enjoyment, Amusement, Entertainment, Recreation.
Down
- Excellence Superior customer care, Outstanding support, Exceptional service.
- Creativity, Novelty, Inventiveness, Advancement.
5 Clues: Creativity, Novelty, Inventiveness, Advancement. • Enjoyment, Amusement, Entertainment, Recreation. • Honesty, Trustworthiness, Moral uprightness, Ethical behavior. • work Collaboration, Cooperation, Joint effort, Collective endeavor. • Excellence Superior customer care, Outstanding support, Exceptional service.
Marketing Puzzle 2023-04-05
Across
- activities misrepresenting the truth in marketing
- tangibles measurable tasks that have to be able to accomplish the strategic objectives
- market are the customers the business seeks to attract is
- market is when the group is considered as a whole with all marketing activities
- Segmentation Market divided by where the customer lives
- promotions are designed to promote a firm’s prestige or its features
- promotion is not part of sales promotion
- Decisions dictate how much to charge goods for
Down
- Provide products directly to the ultimate customer
- Informs consumers about product and what they sell
- Good or service a business is a selling
- Segmentation Market divided by social and psychological characteristics
- Segmentation Segmenting a market based on the way customers use a product or behavior towards a product
- information marketing data available from inside and outside a business that have been processed and organized in a useful way
- Deciding how to get goods into customers hands
- Segmentation Statistics that describe the population by personal characteristics
- segment is the activity of dividing a broad consumer or business marketer, normally consisting of existing and potential customers, into sub-groups of consumers based on some type of shared characteristics is called
17 Clues: Good or service a business is a selling • promotion is not part of sales promotion • Deciding how to get goods into customers hands • Decisions dictate how much to charge goods for • activities misrepresenting the truth in marketing • Provide products directly to the ultimate customer • Informs consumers about product and what they sell • ...
Know Your Auto Club Enterprises 2013-09-20
Across
- Another name for a flatbed tow truck
- Manufacturer of AAA batteries
- National spokesperson for Life Insurance Awareness Month 2013
- Only U.S. state made up entirely of islands
- Surname for winner of 59th annual Chevrolet Performance NHRA U.S. Nationals
- A snail who dreams of being greatest racer in the world
- Creating members for _________
- A Service for measuring customer satisfaction
- A coalition of charitable organizations in the United States
- 2nd largest of the 50 states in USA
Down
- The capital of Alabama
- Intelligent Roadside Assistance System
- Only US state to hosted Summer & Winter Olympics
- Surname for President & CEO, Auto Club Enterprises
- 23rd state
- Automobile Club of Southern California Member Magazine
- Surname of head of ERS Burbank
- Automatic Vehicle Locater
18 Clues: 23rd state • The capital of Alabama • Automatic Vehicle Locater • Manufacturer of AAA batteries • Creating members for _________ • Surname of head of ERS Burbank • 2nd largest of the 50 states in USA • Another name for a flatbed tow truck • Intelligent Roadside Assistance System • Only U.S. state made up entirely of islands • A Service for measuring customer satisfaction • ...
Importance and Delivery of Customer Care 2026-01-19
Across
- service - sum total of assistance and care given to clients
- - responsible practices that benefits the economy, society, and the environment
- - dissatisfaction
- - brand image held by the public
Down
- - Standard ______ Procedure
- - customers' committment to a brand or product
- - when guests' expectations are met or exceeded
- - the ability of staff to understand guests' feelings
8 Clues: - dissatisfaction • - Standard ______ Procedure • - brand image held by the public • - customers' committment to a brand or product • - when guests' expectations are met or exceeded • - the ability of staff to understand guests' feelings • service - sum total of assistance and care given to clients • ...
Chapter 13.1 Key Terms Created By: Kennedy Dixon 2016-01-05
Across
- consists of four basic marketing strategies
- process to build and maintain relationships with their customers
- A group of customers who share common wants and needs.
Down
- one or more intermediaries
- goods and services are sold from a producer directly yo the customer.
- point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
- a pathway to direct products to consumers
8 Clues: one or more intermediaries • a pathway to direct products to consumers • consists of four basic marketing strategies • A group of customers who share common wants and needs. • process to build and maintain relationships with their customers • goods and services are sold from a producer directly yo the customer. • ...
Chapter 13.1 Ky Terms by: Bailey Goben 2016-01-06
Across
- when goods or services are sold from the producer directly to the customer
- group of customers who share common wants and needs
- consist of four basic marketing strategies
- pathway to direct products to consumers
Down
- point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- one or more intermediaries
- the process of creating promoting, and presenting a product of service to meet the wants and needs of customers
- to build and maintain relationships with their customers
8 Clues: one or more intermediaries • pathway to direct products to consumers • consist of four basic marketing strategies • group of customers who share common wants and needs • to build and maintain relationships with their customers • when goods or services are sold from the producer directly to the customer • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- occurs when goods or services are sold from the producer directly to the customer.
- Consists of four basic marketing strategies product,place,price, and promotion
- Build and maintain relationships with their customers.
Down
- involves one ore more intermediaries
- The process of creating,promoting, and presenting a product or service.
- a pathway to direct products to consumers.
- A group of customers who share common wants and needs.
8 Clues: involves one ore more intermediaries • a pathway to direct products to consumers. • Build and maintain relationships with their customers. • A group of customers who share common wants and needs. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The process of creating,promoting, and presenting a product or service.
- Consists of four basic marketing strategies product,place,price, and promotion
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- involves one or more intermediaries
- Build and maintain relationships with their customers.
Down
- occurs when goods or services are sold from the producer directly to the customer.
- A group of customers who share common wants and needs.
- a pathway to direct products to consumers.
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • A group of customers who share common wants and needs. • Build and maintain relationships with their customers. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The process of creating,promoting, and presenting a product or service.
- Build and maintain relationships with their customers.
- A group of customers who share common wants and needs.
Down
- occurs when goods or services are sold from the producer directly to the customer.
- involves one or more intermediaries
- a pathway to direct products to consumers.
- Consists of four basic marketing strategies product,place,price, and promotion
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • Build and maintain relationships with their customers. • A group of customers who share common wants and needs. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
ch 13.1 Vocab-Maria V. 2018-01-11
Across
- the process of creating, promoting, and presenting a product or service.
- involves one or more intermediaries.
- a pathway to direct products to consumers.
- a group of customers who share common wants and needs.
Down
- occurs when goods or services are sold from the producer directly to the customer.
- the point at which total revenues, or sales, equal total costs and expanses of developing and offering a product or service.
- consists of four basic marketing strategies:product, place, price, and promotion.
- to build and maintain relationships with their customers.
8 Clues: involves one or more intermediaries. • a pathway to direct products to consumers. • a group of customers who share common wants and needs. • to build and maintain relationships with their customers. • the process of creating, promoting, and presenting a product or service. • consists of four basic marketing strategies:product, place, price, and promotion. • ...
Marketing in Today's World 2015-01-09
Across
- the four main elements of marketing.
- distribution involving one or more intermediaries.
- marketing a strategy to build customer relations.
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- distribution of goods or services from the producer directly to the consumer.
Down
- a pathway to direct products to consumers.
- process of creating, prompting, and presenting a product or service.
- group of customers who share common wants and needs.
8 Clues: the four main elements of marketing. • a pathway to direct products to consumers. • marketing a strategy to build customer relations. • distribution involving one or more intermediaries. • group of customers who share common wants and needs. • process of creating, prompting, and presenting a product or service. • ...
Goodwill Gift Cards 2022-12-07
8 Clues: A reason to issue a GWGC. • An order not yet paid for. • Items brought to your home. • A card used as payment on an order. • A tool to recover from bad service. • Interactions the guest has with us. • Generated by good customer relations. • In POS it shows an item was returned.
Marketing Terms 2013-01-14
Across
- reasons for not buying or not seeing the salesperson
- Main concept in ABC (Always Be Closing)
- this approach involves salesmen asking if the customer needs assistance
- create a means of maintaining contact customer
- educating the customer about the product's features and benefits
- the salesperson simply welcomes customer to the store
Down
- salesmen ask customer if they have question about product
- words that average customers understand
- those questions that require more than a yes or no answer
- involves recommending a different product that would satisfy the customer's needs
- learning about customers needs
- step in which you offer other related items
- greeting the customer face-to-face
- restate something in a different way
- prove why the product is worth it or answer other questions
15 Clues: learning about customers needs • greeting the customer face-to-face • restate something in a different way • Main concept in ABC (Always Be Closing) • words that average customers understand • step in which you offer other related items • create a means of maintaining contact customer • reasons for not buying or not seeing the salesperson • ...
Chapter 13.1 Key Terms Created By: Mary Kate Pritchett 2015-01-07
Across
- point at which total revenues, or sales, equal total cost and expenses of developing & offering product or service
- group of customers who share common wants and needs
- involves one or more intermediaries
- build and maintain relationship with their customers
- process of creating, promoting, and presenting a product or service to meet needs
Down
- occur when goods or services are sold from producer to customer
- pathway to direct products to consumers
- consists of 4 basic marketing strategies product, place, price, and promotion
8 Clues: involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs • build and maintain relationship with their customers • occur when goods or services are sold from producer to customer • consists of 4 basic marketing strategies product, place, price, and promotion • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- Consists of four basic marketing strategies product,place,price, and promotion
- Build and maintain relationships with their customers.
- involves one or more intermediaries
- A group of customers who share common wants and needs.
Down
- occurs when goods or services are sold from the producer directly to the customer.
- a pathway to direct products to consumers.
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- The process of creating,promoting, and presenting a product or service.
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • Build and maintain relationships with their customers. • A group of customers who share common wants and needs. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
Chapter 13.1 Key Terms Created by: Kaylee Tudor 2018-01-04
Across
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
- builds and maintains relationships with customers.
- occurs when goods or services are sold from the producer to the customer.
- the point at which total revenues or sales equal total costs and expenses of developing and offering a product service.
Down
- a pathway to direct products to consumers.
- consists of four marketing strategies.
- involves one or more intermediaries.
- a group of customers who share common wants and needs.
8 Clues: involves one or more intermediaries. • consists of four marketing strategies. • a pathway to direct products to consumers. • builds and maintains relationships with customers. • a group of customers who share common wants and needs. • occurs when goods or services are sold from the producer to the customer. • ...
EA Quiz 1 2013-11-04
Across
- Represents the people relationships within the enterprise.
- Describes the entities involved in each perspective of the enterprise.
- ___provides capability to generate products, services, responsiveness, individualization and customer happiness
- __________________Architecture manages information storage and retrieval in support of the enterprise objectives. It addresses location considerations and how information is utilized
- A set of assumptions, concepts, values and practices that constitutes a way of viewing reality
- Shows locations and interconnections within the enterprise.
- Net become a key medium for global marketing that provided low-cost repository of product and service information
- An area of common activity and goals within an organization or between several organizations, where information and other resources are exchanged
- Generic framework and methodology for development of technical architectures.
Down
- ___________ marketplaces.Enable enterprises to sell goods and services to other business on the Net
- Shows the functions within each perspective.
- ____________________ architecture models the business enterprise using logical service units (business processes) and the events that trigger them to represent the re-architected approach to satisfying customer requirements.elephant Has a trunk
- E-___________. Business model centered on the purpose of buying and selling to consumers online
- __________________architecture Describes how the enterprise use, manage and maintain information.
- Corresponds to an executive summary for a planner who wants an estimate of the size, cost and functionality of the system.
- _______ model:Used by a system analyst who must determine the data elements and software functions that represents the business model.
- Describes the motivations of the enterprise. This reveals the enterprise goals and objectives, business plan, knowledge architecture and knowledge design.
- The fundamental organization of a system embodied in its components, their relationships to each other, and to the environment and the principle guiding its design evolution
- ____pplications streamline the process of collecting, presenting and paying repetitive consumer charges such as credit card, telephone and utility bills.
- The software and hardware infrastructure needed to support information and systems. (one of EA architecture)
20 Clues: Shows the functions within each perspective. • Represents the people relationships within the enterprise. • Shows locations and interconnections within the enterprise. • Describes the entities involved in each perspective of the enterprise. • Generic framework and methodology for development of technical architectures. • ...
Midterm Review 2021-11-12
Across
- SERVICE, This is important to increase bran awareness, develops a good reputation within the local community, establishes company value.
- The practice of making ones living by engaging in commerce.
- In the Promotional Mix, non personal promotion in which a company promotes an idea,good, or service.
- One of the 4 P's that stands for where the product is located.
- A key part of the business field, taking on the risk by putting an idea into action is a big part of this field.
- An acronym that stands fro Distributive Education Clubs of America.
- Management of money and other valuable assets.
- RELATIONS, In the Promotional Mix, promotional activities that are designed to create a good image with the public.
- Planning, organizing, staffing, leading, and directing an organization to accomplish the goals or targets of the owner.
- OWNERSHIP, When an individual or entity possesses and takes on the risk of an organization or economic system in an attempt to earn a profit from the successful operations of the company.
- One of the 4 P's, what is being sold, what the customer purchases.
Down
- SELLING, In the Promotional Mix, any form of direct contact between a salesperson and consumer to fulfill their wants and needs.
- The amount of minutes students have to prepare for DECA Role play.
- An acronym that stands for Strengths, Weaknesses, Opportunities, and Threats.
- PROMOTION, In the Promotional Mix, all marketing activities other than advertising, public relations, and personal selling directed at a customer to increase sales.
- Marketing effects on a small but specific group of people.
- Term for advertising a product and getting a product out there.
- MARKET, The main audience of a company to sell products to.
- PLAY, A business scenario that presents an opportunity or problem and assigns a role to you and the judge.
- A type of mindful listening that encourages you to be aware of the present moment.
20 Clues: Management of money and other valuable assets. • Marketing effects on a small but specific group of people. • The practice of making ones living by engaging in commerce. • MARKET, The main audience of a company to sell products to. • One of the 4 P's that stands for where the product is located. • Term for advertising a product and getting a product out there. • ...
Midterm Review 2021-11-12
Across
- SERVICE, This is important to increase bran awareness, develops a good reputation within the local community, establishes company value.
- The practice of making ones living by engaging in commerce.
- In the Promotional Mix, non personal promotion in which a company promotes an idea,good, or service.
- One of the 4 P's that stands for where the product is located.
- A key part of the business field, taking on the risk by putting an idea into action is a big part of this field.
- An acronym that stands fro Distributive Education Clubs of America.
- Management of money and other valuable assets.
- RELATIONS, In the Promotional Mix, promotional activities that are designed to create a good image with the public.
- Planning, organizing, staffing, leading, and directing an organization to accomplish the goals or targets of the owner.
- OWNERSHIP, When an individual or entity possesses and takes on the risk of an organization or economic system in an attempt to earn a profit from the successful operations of the company.
- One of the 4 P's, what is being sold, what the customer purchases.
Down
- SELLING, In the Promotional Mix, any form of direct contact between a salesperson and consumer to fulfill their wants and needs.
- The amount of minutes students have to prepare for DECA Role play.
- An acronym that stands for Strengths, Weaknesses, Opportunities, and Threats.
- PROMOTION, In the Promotional Mix, all marketing activities other than advertising, public relations, and personal selling directed at a customer to increase sales.
- Marketing effects on a small but specific group of people.
- Term for advertising a product and getting a product out there.
- MARKET, The main audience of a company to sell products to.
- PLAY, A business scenario that presents an opportunity or problem and assigns a role to you and the judge.
- A type of mindful listening that encourages you to be aware of the present moment.
20 Clues: Management of money and other valuable assets. • Marketing effects on a small but specific group of people. • The practice of making ones living by engaging in commerce. • One of the 4 P's that stands for where the product is located. • Term for advertising a product and getting a product out there. • ...
introduction to supply chain operations 2025-05-16
Across
- The coordination of sourcing, production, logistics, and distribution to deliver products efficiently.
- A company-wide effort to enhance product and service quality through continuous improvement and customer satisfaction.
- The handling of returns, recycling, and disposal of products post-sale to maximize resource efficiency and sustainability.
- A methodology focused on eliminating waste, reducing inefficiencies, and increasing value in operations.
- The practice of overseeing the storage, tracking, and movement of goods to ensure optimal stock levels and minimize costs.
- Determining the optimal level of production or service output to meet demand while minimizing costs.
- The process of acquiring raw materials, goods, or services from suppliers to support production or distribution.
- The systematic improvement of workflows and procedures to maximize efficiency and productivity.
- The process of building and maintaining strong relationships with suppliers to ensure reliability, cost efficiency, and quality.
Down
- The process of using historical data and market trends to predict future customer demand for products or services.
- Measurable metrics used to assess the effectiveness and success of operational processes.
- The strategic improvement of supply chain processes to enhance efficiency, reduce costs, and maximize productivity.
- The network of intermediaries (e.g., wholesalers, retailers, distributors) involved in delivering products from manufacturers to consumers.
- Identifying, assessing, and mitigating potential disruptions or uncertainties in operations to ensure stability and resilience
- The coordination of transportation, warehousing, and distribution to efficiently move products from suppliers to customers.
- A philosophy of ongoing enhancements to processes, products, and workplace culture to achieve long-term efficiency.
- A supply chain strategy where inventory is replenished only when needed to minimize storage costs and reduce waste.
- The long-term planning and execution of operational processes to align with business goals and competitive advantage.
- The total time taken from order placement to product delivery, including production, transportation, and processing delays.
- A data-driven approach to improving quality and minimizing defects in processes through structured problem-solving techniques.
20 Clues: Measurable metrics used to assess the effectiveness and success of operational processes. • The systematic improvement of workflows and procedures to maximize efficiency and productivity. • Determining the optimal level of production or service output to meet demand while minimizing costs. • ...
Job Advertisement Vocabulary Revision 2021-05-11
8 Clues: from before now • the hours you work • a person who wants a job • the people who work in a place • customer ______: helping customers • fill in a form because you want a job • ____-time: less than about 30 hours per week • If you have _____ of something you have done it before.
BUSINESS INTEREST CHECKING 2025-03-27
Across
- ________ IS MARRIED TO MARVIN
- BECAUSE OF THE CUSTOMER WE _____.
- $15 SERVICE CHARAGE CAN BE _______ BY MAINTAINING A $2500 MINIMUM.
- EARN TIERED ______ ON YOUR CHECKING BALANCE.
Down
- FIRST 10K PER MONTH OF ____ DEPOSITED IS COMPLIMENTARY
- _____ COMMUNITY BANK.
- OPEN A NEW ____ WITH A LITTLE AS $100.
- ______ ALLOWANCE OF 250 COMBINED ITEMS.
8 Clues: _____ COMMUNITY BANK. • ________ IS MARRIED TO MARVIN • BECAUSE OF THE CUSTOMER WE _____. • OPEN A NEW ____ WITH A LITTLE AS $100. • ______ ALLOWANCE OF 250 COMBINED ITEMS. • EARN TIERED ______ ON YOUR CHECKING BALANCE. • FIRST 10K PER MONTH OF ____ DEPOSITED IS COMPLIMENTARY • $15 SERVICE CHARAGE CAN BE _______ BY MAINTAINING A $2500 MINIMUM.
Midterm Review 2021-11-12
Across
- SERVICE, This is important to increase bran awareness, develops a good reputation within the local community, establishes company value.
- The practice of making ones living by engaging in commerce.
- In the Promotional Mix, non personal promotion in which a company promotes an idea,good, or service.
- One of the 4 P's that stands for where the product is located.
- A key part of the business field, taking on the risk by putting an idea into action is a big part of this field.
- An acronym that stands fro Distributive Education Clubs of America.
- Management of money and other valuable assets.
- RELATIONS, In the Promotional Mix, promotional activities that are designed to create a good image with the public.
- Planning, organizing, staffing, leading, and directing an organization to accomplish the goals or targets of the owner.
- OWNERSHIP, When an individual or entity possesses and takes on the risk of an organization or economic system in an attempt to earn a profit from the successful operations of the company.
- One of the 4 P's, what is being sold, what the customer purchases.
Down
- SELLING, In the Promotional Mix, any form of direct contact between a salesperson and consumer to fulfill their wants and needs.
- The amount of minutes students have to prepare for DECA Role play.
- An acronym that stands for Strengths, Weaknesses, Opportunities, and Threats.
- PROMOTION, In the Promotional Mix, all marketing activities other than advertising, public relations, and personal selling directed at a customer to increase sales.
- Marketing effects on a small but specific group of people.
- Term for advertising a product and getting a product out there.
- MARKET, The main audience of a company to sell products to.
- PLAY, A business scenario that presents an opportunity or problem and assigns a role to you and the judge.
- A type of mindful listening that encourages you to be aware of the present moment.
20 Clues: Management of money and other valuable assets. • Marketing effects on a small but specific group of people. • The practice of making ones living by engaging in commerce. • One of the 4 P's that stands for where the product is located. • Term for advertising a product and getting a product out there. • ...
Business English 8 unit 3 2022-11-07
Across
- give in/surrender
- use up, empty out
- skilled/good at
- tactic, strategy (often malicious, cunning, negative)
- assemble, put together (a list
- bright, optimistic
- something that comes before the main business
- reach a point you cannot move past
- stalling for time, not ready / willing to say yes or no
- act of working together with one or more people
- science, technology, engineering, math
- deform, twist
- give a reason or explanation, say why
- polite expressions, kind gestures
- copy
- a new or young industry
- pretend to be better or in a better situation than in reality
- area or region where there are no trade restrictions
- Sensitive, easily affected
- Negotiating
- a thing that is granted, especially in response to demands.
- dispute or bargain persistently, especially over the cost of something.
- limits, limitations
- a vendor of merchandise that can be easily transported; the term is roughly synonymous with costermonger or peddler.
- management of the flow of goods between the point of origin and the point of consumption
Down
- To reveal or give information such as secret
- treat one individual or group more favorably than another
- opponent, competitor
- sell a different product/service to an existing customer
- working from home instead of having to go to the office every day
- stress, hidden feeling of anger
- terms and conditions not open to discussion / negotiation
- officially relate to someone or something
- shared, common
- is a box, jar, canister, or other receptacle used to store tea.
- a point on which neither side can agree
- agreement, deal, contract
- only one company controls the supply of a product/service
- a type of self-employment.
- tough, determined, no-nonsense
- freedom to make own decisions
- potential customer, client, etc./possibility of some future event occurring.
42 Clues: copy • Negotiating • deform, twist • shared, common • skilled/good at • give in/surrender • use up, empty out • bright, optimistic • limits, limitations • opponent, competitor • a new or young industry • agreement, deal, contract • a type of self-employment. • Sensitive, easily affected • freedom to make own decisions • assemble, put together (a list • tough, determined, no-nonsense • ...
Rebecca's Christmas Crossword 2022 2022-12-16
Across
- Formal name for cute male root vegetable (2, 6)
- What Mabel gets VERY excited about every morning in December (6, 8)
- Brain of Britain nursery co-manager
- Co-op employee who always demonstrates outstanding customer service
- Who’s Facebook page constantly shows pictures of pre-schoolers (6, 8)
- Person you’re completely obsessed with (5, 6)
- Beeston’s best Sunday morning location (3, 6)
- The first thing we must switch on in the morning (9, 4, 6)
- What Mabel spent hours in during summer (3, 5)
- What I recommend we eat for dinner about once a week (4, 2, 3, 4)
- What your money does if it doesn’t “jiggle jiggle”
- What Mabel loves to do before her bath. “Aaaaahhhh…” (5, 3, 5)
- Our house’s nickname (seriously, stop getting deliveries) (3, 7, 6)
Down
- The thing I am regularly, and wrongly, accused of moving all the time (6, 7)
- Nice café. Truly dreadful customer service (7, 6)
- My favourite place in Beeston. Also frequented by homeless drunks (7, 7)
- Beeston’s best little Italian (1, 5)
- Name of the beach onto which we upended our baby, face first into the sand
- Where I wore a dressing gown in public (4, 4, 3)
- Dean & Nora kept receiving letters from this person (3, 7)
- Bereaved insomniac who bought our old wardrobe on Facebook Marketplace
- Three-toothed inept plumber’s assistant with a little bit very posh in-laws
- Your least favourite, but all the pundits’ favourite footballer (6, 5)
- Spanish beach resort/ construction site
- Shop with a terrible, terrible name (8, 3, 6)
- Money we didn’t know was available until we’d missed out on about a grand (5, 7, 8)
- Typically an illness for cows & pigs that Mabel (and every other child) got from nursery (4, 4, 3, 5)
- “No Mum left behind”
- Rob Bargh’s latest creation from tanalised wood
- Boutique hotel where we sat in the dark from 7pm (3, 3)
30 Clues: “No Mum left behind” • Brain of Britain nursery co-manager • Beeston’s best little Italian (1, 5) • Spanish beach resort/ construction site • Person you’re completely obsessed with (5, 6) • Shop with a terrible, terrible name (8, 3, 6) • Beeston’s best Sunday morning location (3, 6) • What Mabel spent hours in during summer (3, 5) • ...
Chapter 13.1 Key Terms Created by: Emily Kleman 2016-01-06
Across
- Companies use this to build and maintain relationships with customers
- Involves one or more intermediaries
- Process of creating, promoting, and presenting a project or service
- Point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
Down
- Pathway to direct products to consumers
- When goods or services are sold from the producer directly to the customer
- Consists of four basic marketing strategies: Product, Place, Price, and Promotion
- Group of customers who share common wants and needs
8 Clues: Involves one or more intermediaries • Pathway to direct products to consumers • Group of customers who share common wants and needs • Process of creating, promoting, and presenting a project or service • Companies use this to build and maintain relationships with customers • When goods or services are sold from the producer directly to the customer • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- occurs when goods or services are sold from the producer directly to the customer.
- Consists of four basic marketing strategies product,place,price, and promotion
- a pathway to direct products to consumers.
- involves one or more intermediaries
Down
- The process of creating,promoting, and presenting a product or service.
- Build and maintain relationships with their customers.
- A group of customers who share common wants and needs.
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • Build and maintain relationships with their customers. • A group of customers who share common wants and needs. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- Build and maintain relationships with their customers.
- occurs when goods or services are sold from the producer directly to the customer.
Down
- a pathway to direct products to consumers.
- involves one or more intermediaries
- Consists of four basic marketing strategies product,place,price, and promotion
- A group of customers who share common wants and needs.
- The process of creating,promoting, and presenting a product or service.
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • A group of customers who share common wants and needs. • Build and maintain relationships with their customers. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
Marketing 2016-08-30
Across
- Utility changing raw materials into usable goods or putting parts together to make them more useful
- information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
- a way that marketers analyze the strengths and weaknesses of their products, and the opportunities and threats of the market
- is the process of deciding how to get goods into a customer’s hands
- the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners and society at large
- a good that a company is trying to sell
- a company’s percentage of total sales volume generated by all companies that compete in a given market
- Utility involves communication with the consumer
- decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- consumers who purchase goods and services for personal use
- gathering, storing, and analyzing information about customers, trends, and competing products
- the value in money or its equivalent placed on a good or service
- generates competition which fosters new and improved products, and can also lower prices
Down
- Utility the exchange of a product or service for money
- the process of classifying people who form a given market into even smaller groups
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- Market business-to-business, B2B) this includes all businesses that buy products for their use in their operations
- an added value in economic terms; an attribute of goods or services that makes them capable of satisfying customers’ wants and needs
- the idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business
- Utility having a product where customers can buy it
- the group of people most likely to become customers, identified for a specific marketing program
- the four basic marketing strategies called the four P’s: product, price, place, promotion
- tangible items that have monetary value and satisfy your wants and needs
- an aspect of marketing that combines customer information (through database and computer technology) with customer service and marketing communications
- intangible items that have monetary value and satisfy your needs and wants
- all people who share similar needs and wants and who have the availability to purchase any given good
- Utility having a product or service available at a certain time of the year or a convenient time of the day
- appealing to the consumers and the customers
28 Clues: a good that a company is trying to sell • appealing to the consumers and the customers • Utility involves communication with the consumer • Utility having a product where customers can buy it • Utility the exchange of a product or service for money • consumers who purchase goods and services for personal use • ...
MKT 368 - Crossword Puzzle #2 2023-05-02
Across
- This is the share of the customer dollar that an organization would earn if all organizations in the comp set had equal demand.
- _____________ Pricing – A strategic approach to pricing that promotes fairness and avoids discrimination between the consumer base.
- This type of branding makes for an excellent sustainable competitive advantage because it is subjective rather than objective.
- When we think of External Analyses (e.g., PESTELI), we should think of these two letters which are a part of an acronym for a type of analysis.
- Allocentric and Psychocentric fall under this type of segmentation strategy.
- There are two primary forms of this, the literal and figurative (i.e., branding) versions.
- There are tags and stickers on products. These are called labels. But _____________ is more than this when placed in the context of branding.
- This is the best type of competitive advantage.
- This is a type of branding whereby one product a company makes is branded.
- The process of determining the value or worth of a product or service and setting a monetary amount that customers will be charged to purchase it.
- This is a step in the marketing plan where market share and fair share are identified. Indicators of success are aligned with the competition.
Down
- The process of positioning two nearly identical products and making them appear different to the consumer.
- An acronym for a pricing strategy that is most useful when you want to ensure that each item sold contributes to an organization’s profit.
- These are graphical representations of how customers perceive branding.
- A pricing strategy in which a marketer sets a relatively high price for a product or service at first, then lowers the price over time.
- This, within marketing, is an organization’s road map.
- This is a type of branding whereby an entire organization is branded.
- _______________ Pricing - The practice of offering a low price for a new product or service during its initial offering in order to attract customers away from competition.
- There are many ways to segment a market. When we segment a market based on big data, it is normally this type of segmentation.
- When we leverage our logos, products, services, and other particular entities to create a recognizable and unique message.
- This pricing strategy allows businesses to target different customer segments with different price points. The price points allow the business to canvas multiple market segments, in that the organization can reach different budgets and needs.
- A marketing term used to describe the process of shaping how consumer perceive the products and services offered by a business in relation to similar products and services offered by competitors.
22 Clues: This is the best type of competitive advantage. • This, within marketing, is an organization’s road map. • This is a type of branding whereby an entire organization is branded. • These are graphical representations of how customers perceive branding. • This is a type of branding whereby one product a company makes is branded. • ...
Crossword Fun 2018-02-06
Across
- A credit card for customer who wants to build credit
- This type of overdraft solutions may allow atm debits, one time pos to clear your account even though you may not have sufficient funds available
- Type of loan to purchase a new home
Down
- A convenient way for business customers to drop off their deposits
- This service allows you to deposit checks anytime, anywhere.
- This kalo_______ offers a vaiety of discounts on products and sevices.
- type of savings account that offers convenient way to save for retirement
- Convenient way to withdraw or deposit during business or after banking hours.
- Customer can use this type of loan to consolidate bills, renovations etc.
- This department offers a variety of investments, tax deferred annuities.
10 Clues: Type of loan to purchase a new home • A credit card for customer who wants to build credit • This service allows you to deposit checks anytime, anywhere. • A convenient way for business customers to drop off their deposits • This kalo_______ offers a vaiety of discounts on products and sevices. • ...
Hospitality 2023-03-01
Across
- A form of accommodation that provides dormitory-styled room with shared facility
- A kind of F&B outlet that seres mainly coffee and tea
- The term used to describe the customer of a hotel or restaurant
- A form of accommodation that provides wide range of recreational facilities
- A F&B business that provides food and beverage for spcial occasions, for many guests at specific locations
Down
- A term used to describe any place where a guest chooses to stay
- A worker in a restaurant that is responsible for serving guests
- Restaurants that allow you to eat all you want for a fixed price are called _________ restuarants
- ____________ hotels provide customers with the highets level of comfort and customer service
- _________ hotels provide stylish furnishing with unique themes
10 Clues: A kind of F&B outlet that seres mainly coffee and tea • _________ hotels provide stylish furnishing with unique themes • A term used to describe any place where a guest chooses to stay • A worker in a restaurant that is responsible for serving guests • The term used to describe the customer of a hotel or restaurant • ...
Cx Service Week 2022-10-04
Across
- system for transmitting voices over a distance
- deal with inquiries, handle technical support, or take sales, via the telephone
- make it easier for (someone) to do something
- an expression of gratitude
- "the fish is a slippery ______ and very hard to catch"
- the action of helping or doing work for someone
Down
- able to accept or tolerate delays or problems without becoming annoyed or anxious
- totally
- used as a greeting
- you are ____
- everybody's working for the
11 Clues: totally • you are ____ • used as a greeting • an expression of gratitude • everybody's working for the • make it easier for (someone) to do something • system for transmitting voices over a distance • the action of helping or doing work for someone • "the fish is a slippery ______ and very hard to catch" • ...
Words (9B U3-4) 2025-02-27
Across
- in a correct way.
- a person who buys goods or service.
- to feel sad about something you did or didn't do.
- to make someone feel pleased.
- to put something down in a flat position.
Down
- belonging to one person, not public.
- in a way without problems or difficulty.
- to keep things for later use
- something that is made to be sold.
- something in the head that thinks.
- to make something cover a larger area.
11 Clues: in a correct way. • to keep things for later use • to make someone feel pleased. • something that is made to be sold. • something in the head that thinks. • a person who buys goods or service. • belonging to one person, not public. • to make something cover a larger area. • in a way without problems or difficulty. • to put something down in a flat position. • ...
Company vocab crosswords 2025-10-22
Across
- Another word for firm, business and enterprise
- A person employed by a company
- Main office of a company
- Obligations of a member of staff as part of his/her job
- Industry category
- A person or business that employs staff
Down
- Rival firms in the same industry
- A division of a company
- Total revenue over a period (often annual)
- Another word for boss or supervisor
- A person who buys a service or a product from a company
11 Clues: Industry category • A division of a company • Main office of a company • A person employed by a company • Rival firms in the same industry • Another word for boss or supervisor • A person or business that employs staff • Total revenue over a period (often annual) • Another word for firm, business and enterprise • A person who buys a service or a product from a company • ...
Crossword 2021-09-09
Across
- Recommended acronym for good quality user story
- Software product must satisfy this criteria as met and ready to be accepted by a user,(3 words)
- horizontal grouping of issues in Jira board
- One of the popular estimation technique (2 words)
- Value the teams create from sprint to satisfy the stakeholder and customer needs
Down
- Series of steps taken from the concept to delivery of the product or service to a customer (2 words)
- Japanese approach for continuous improvement
- the longest continuous annual survey report which comprise the reviews of agile techniques and reflect on the benefits of agile practices (3 words)
- Synthetic biographies of fictitious users of the future product
- People-driven, autonomous framework for scaling agile implemented through Squads, Tribes, Chapters, and Guilds
10 Clues: Japanese approach for continuous improvement • horizontal grouping of issues in Jira board • Recommended acronym for good quality user story • One of the popular estimation technique (2 words) • Synthetic biographies of fictitious users of the future product • Value the teams create from sprint to satisfy the stakeholder and customer needs • ...
Floral Business Management 2022-04-21
Across
- middleman or distribution company who sells to retailers mainly for resale or business use
- total movement of money in and out of a business
- refrigerator where fresh flowers are stored which is large enough for people to walk in and shop
- multiplication or increase by natural reproduction
- advancement or growth of a product through advertisement
- system which manages sales and inventory electronically
- process or technique of promoting, selling and distributing a product or service
- spray used to clean and shine leaves
- seasonal plants; for example begonias, poinsettias and pansies
- spring action handle with short blades used to cut heavy duty wire and corsage and boutonniere stems
- stretchable tape which adheres to itself, used to lengthen and strengthen stems; also referred to as bulldog tape
- strong, malleable wire used to add decoration and support to designs; available in many different colors
- products and goods delivered just when needed; neither sooner nor later
- long bladed cutters with serrated edges used to cut plastic, floral and chicken wire
Down
- cooling system which sends air through metal pipes to be filtered and dispersed into the cooler
- used to add sparkle and shine to bouquets and arrangements
- business of preparing advertisements for publication or broadcast
- all interactions between a customer and an employer to provide the customer with
- extra-long bladed knife used to cut floral foam
- document which summarizes the objectives of a business
- knowledgeable service
- safety equipment issued to help employees protect themselves from the hazards of their work environments
- thin green wire used to strengthen and lengthen stems
- itemized list of current assets; quantity of good or materials on hand
- tradeshow displaying the products of many designers, companies and collections
- quick drying, waterproof adhesive which will not brown leaves; available in liquid, spray and tape forms
26 Clues: knowledgeable service • spray used to clean and shine leaves • extra-long bladed knife used to cut floral foam • total movement of money in and out of a business • multiplication or increase by natural reproduction • thin green wire used to strengthen and lengthen stems • document which summarizes the objectives of a business • ...
Standard 2 Review 2026-02-24
Across
- Transactions between individual consumers
- A specific group of consumers a business wants to reach
- Organizing marketing activities to meet objectives
- Making it easy for customers to buy or own a product
- A written document outlining marketing goals and strategies
- Marketing practices that follow laws and regulations
- Using protected material without permission
- Providing information to help customers decide
- Changing a product to make it more useful
- The process of collecting and analyzing customer and market data
- Intangible activities or benefits provided to customers
- Communication used to inform persuade or remind customers
- A factor that makes a business better than competitors
- Charging different prices to different customers
- How a product is perceived compared to competitors
- Marketing through television radio and print
- Developing and improving products or services
Down
- Managing marketing data to support decision making
- A long-term plan to achieve marketing goals
- The value a product provides to customers
- A good or service offered to satisfy customer needs
- Key activities involved in marketing products and services
- Marketing products or services to other businesses
- The amount customers pay for a product or service
- The path a product takes from producer to consumer
- Making products available where customers want them
- Physical products that can be seen and touched
- The desire and ability of consumers to buy products or services
- Rival businesses trying to attract the same customers
- The combination of product, price, promotion, and place
- Marketing through online and digital platforms
- The process of creating, communicating, and delivering value to customers
- Making products available when customers want them
- Advertising one product but selling another
- Methods used to set prices to meet business goals
- Marketing products directly to individual consumers
- Honest and responsible marketing practices
- How and where a product is distributed to customers
- Buying and selling products online
39 Clues: Buying and selling products online • The value a product provides to customers • Transactions between individual consumers • Changing a product to make it more useful • Honest and responsible marketing practices • A long-term plan to achieve marketing goals • Using protected material without permission • Advertising one product but selling another • ...
Shopping B2 2024-08-03
Across
- To choose or select from a group. (Phrasal Verb)
- Capable of being refunded or returned for repayment. (Adjective)
- A type of product manufactured by a particular company under a particular name. (Noun)
- To negotiate the terms and conditions of a transaction. (Verb)
- A piece of paper or other material that is attached to something and gives information about it. (Noun)
- Able to be used or obtained; accessible. (Adjective)
- To establish or arrange something. (Verb)
- Costing a lot of money; high-priced. (Adjective)
- To return something to the place where it was bought. (Phrasal Verb)
- Right or appropriate for a particular purpose or person. (Adjective)
- A person who buys goods or services from a shop or business. (Noun)
- Fair and sensible; not too expensive. (Adjective)
- Using money and other resources carefully and not wastefully. (Adjective)
- repayment of a sum of money, typically to a dissatisfied customer. (Noun)
- Not fitting or appropriate. (Adjective)
Down
- Low-priced; not costing a lot of money. (Adjective)
- An agreement between two or more parties as to what each party will do for the other; something bought or offered at a lower price than is usual or expected. (Noun)
- Inexpensive; reasonably priced. (Adjective)
- To describe or draw attention to a product, service, or event in a public medium in order to promote sales or attendance. (Verb)
- To select from a number of possibilities. (Verb)
- The amount of money expected, required, or given in payment for something. (Noun)
- A notice or announcement in a public medium promoting a product, service, or event. (Noun)
- Unwilling to give or spend; ungenerous. (Adjective)
- More expensive than it should be; costing too much. (Adjective)
- To buy something. (Verb)
- Not able to be used or obtained; not at hand. (Adjective)
- Not revealing one's thoughts or feelings readily. (Adjective)
- To have enough money to pay for something. (Verb)
28 Clues: To buy something. (Verb) • Not fitting or appropriate. (Adjective) • To establish or arrange something. (Verb) • Inexpensive; reasonably priced. (Adjective) • To choose or select from a group. (Phrasal Verb) • To select from a number of possibilities. (Verb) • Costing a lot of money; high-priced. (Adjective) • To have enough money to pay for something. (Verb) • ...
To Infinity and Beyond 2022-03-16
Across
- A subset of a cycle is called this in the CIS Infinity system
- A subset of a cycle is called this in the Navaline system
- Large area of the county such as service area or region is called this in both systems
- Name of the task or work that needs be be done is called this in the Navaline system
- Person or entity at a service address in either system is called this in both systems
Down
- The address where the service is located is called this in the Navaline system
- Name of the task or work that needs to be done is called this in the CIS Infinity system
- The address where the service is located is called this in the CIS Infinity system
8 Clues: A subset of a cycle is called this in the Navaline system • A subset of a cycle is called this in the CIS Infinity system • The address where the service is located is called this in the Navaline system • The address where the service is located is called this in the CIS Infinity system • ...
Marketing Functions and Utility 2020-09-30
Across
- updating and improving your product or product mix to respond to customer wants and needs
- also known as Customer Relationship Management
- You can’t physically touch; task performed for a customers
- having your goods/services available at the right time of year or day
- determining how much to charge for goods or services
- deciding how to get goods into customer hands.
- changing raw materials into final, usable goods
Down
- the exchange of goods and services for money
- planned, personalized communication with a customer to influence purchase decisions
- determining the best place to sell your product
- Information when the flow of information is from the customer to the company
- communicating with the customer through various means
- when the flow of information is from the company to the customer
- Things you can touch or hold.
14 Clues: Things you can touch or hold. • the exchange of goods and services for money • also known as Customer Relationship Management • determining the best place to sell your product • changing raw materials into final, usable goods • deciding how to get goods into customer hands. • determining how much to charge for goods or services • ...
Marketing & Ethics 2022-11-11
Across
- the moral standards recognized and accepted for how individuals and organizations interact and behave
- a unique representative symbol/image
- elements that are widely recognized as core components of marketing; refers to the 4 Ps of marketing
- an overall & coordinated approach for connecting an audience with a product or service that will meet that audience’s need
- how much customers are charged for a product or service; one of the 4 Ps of marketing
- a mode of promotional outreach that informs consumers about a brand, product, and/or service and that often communicates info about sales
Down
- the group of people most likely to purchase a product and to whom you should focus your marketing efforts
- the act of generating interest in a brand, product, or service; one of the 4 Ps of marketing
- the overall image & feeling of a company and its products and/or services communicated through design elements and tone of messaging
- where a product is available for customer access; one of the 4 Ps of marketing
- the “what” that is being marketed, including services and physical products; one of the 4 Ps of marketing
11 Clues: a unique representative symbol/image • where a product is available for customer access; one of the 4 Ps of marketing • how much customers are charged for a product or service; one of the 4 Ps of marketing • the act of generating interest in a brand, product, or service; one of the 4 Ps of marketing • ...
Marketing & Ethics 2022-11-11
Across
- market the group of people most likely to purchase a product and to whom you should focus your marketing efforts
- where a product is available for customer access; one of the 4 Ps of marketing
- a mode of promotional outreach that informs consumers about a brand, product, and/or service and that often communicates information about sales
- the act of generating interest in a brand, product, or service; one of the 4 Ps of marketing
- a unique representative symbol or image
- the moral standards recognized and accepted for how individuals and organizations interact and behave
Down
- an overall and coordinated approach for connecting an audience with a product or service that will meet that audience’s need
- the “what” that is being marketed, including services and physical products; one of the 4 Ps of marketing
- a plan for carrying out and achieving established marketing goals
- the overall image and feeling of a company and its products and/or services communicated through design elements and tone of messaging
- elements that are widely recognized as core components of marketing; refers to the 4 Ps of marketing
- how much customers are charged for a product or service; one of the 4 Ps of marketing
12 Clues: a unique representative symbol or image • a plan for carrying out and achieving established marketing goals • where a product is available for customer access; one of the 4 Ps of marketing • how much customers are charged for a product or service; one of the 4 Ps of marketing • ...
Value proposition 2024-04-18
Across
- A plan implemented by a company to generate revenue and make a profit from operations.
- A method where a company sells its products or services directly to its customers without an intermediary.
- A promise of value to be delivered to customers, distinguishing a product or service from competitors.
- Tasks related to how a product or service can make customers feel better or satisfy their emotional needs.
- A practice where a business allows others to operate using its brand and business model in exchange for a fee and ongoing royalties.
- This method involves selling goods or services to customers through the internet.
Down
- Additional activities that aren't primary but enhance or facilitate the main functions that a product or service provides.
- Describes the specific group of people within the target market at which a product or service is aimed.
- Tasks customers need to complete effectively and efficiently, which a product helps them achieve.
- Tasks that revolve around allowing customers to fulfill their roles within a group, community, or society.
- Approach utilized by a business to sell its products through third-party entities that maintain their own customer relationships.
- A place where consumers can purchase goods or services in person.
12 Clues: A place where consumers can purchase goods or services in person. • This method involves selling goods or services to customers through the internet. • A plan implemented by a company to generate revenue and make a profit from operations. • Tasks customers need to complete effectively and efficiently, which a product helps them achieve. • ...
November 2016 2016-11-04
8 Clues: GSMC • To see, witness, or note • A record of what an officer did • driveway G51 duress alarm response • orders Written instructions for officers • AP2 duress alarm response (AHT) after hours • service What we provide our client and guests • A written account of something one has observed, heard, or done
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- Build and maintain relationships with their customers.
- Consists of four basic marketing strategies product,place,price, and promotion
- involves one ore more intermediaries
Down
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- A group of customers who share common wants and needs.
- The process of creating,promoting, and presenting a product or service.
- a pathway to direct products to consumers.
- occurs when goods or services are sold from the producer directly to the customer.
8 Clues: involves one ore more intermediaries • a pathway to direct products to consumers. • A group of customers who share common wants and needs. • Build and maintain relationships with their customers. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
13.1 Key Terms Created by: Devon Staggs 2018-01-05
Across
- The process of creating,promoting, and presenting a product or service.
- Build and maintain relationships with their customers.
- involves one or more intermediaries
- occurs when goods or services are sold from the producer directly to the customer.
Down
- The point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service
- a pathway to direct products to consumers.
- Consists of four basic marketing strategies product,place,price, and promotion
- A group of customers who share common wants and needs.
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers. • A group of customers who share common wants and needs. • Build and maintain relationships with their customers. • The process of creating,promoting, and presenting a product or service. • Consists of four basic marketing strategies product,place,price, and promotion • ...
Crossword 2021-09-09
Across
- Series of steps taken from the concept to delivery of the product or service to a customer (2 words)
- Synthetic biographies of fictitious users of the future product
- Software product must satisfy this criteria as met and ready to be accepted by a user,(3 words)
Down
- horizontal grouping of issues in Jira board
- Recommended acronym for good quality user story
- Value the teams create from sprint to satisfy the stakeholder and customer needs
- the longest continuous annual survey report which comprise the reviews of agile techniques and reflect on the benefits of agile practices (3 words)
- Japanese approach for continuous improvement
- People-driven, autonomous framework for scaling agile implemented through Squads, Tribes, Chapters, and Guilds
- One of the popular estimation technique (2 words)
10 Clues: horizontal grouping of issues in Jira board • Japanese approach for continuous improvement • Recommended acronym for good quality user story • One of the popular estimation technique (2 words) • Synthetic biographies of fictitious users of the future product • Value the teams create from sprint to satisfy the stakeholder and customer needs • ...
Team 1 2021-11-30
Across
- We are a resource to other in our group, demonstrating the "S" in the CARES Model by sharing with each other.
- What we use to sign into our system each day.
- Application we use to perform maintenance and service on customer's accounts.
- Tool used to help walk a customer through online banking
Down
- Outdated version of EDGE. HAHA.
- Of vital importance to make sure we can accurately assist our customers and give accurate solutions.
- Our PNC Bible. Encyclopedia of PNC procedures, policies, and overviews.
- Check your emotions when you login to you PNC systems each day.
- Keeping open communication and updates.
- Application for ensuring accurate KYC and keeping track of what we've assisted the customer with. Help with proper verification and fraud prevention.
10 Clues: Outdated version of EDGE. HAHA. • Keeping open communication and updates. • What we use to sign into our system each day. • Tool used to help walk a customer through online banking • Check your emotions when you login to you PNC systems each day. • Our PNC Bible. Encyclopedia of PNC procedures, policies, and overviews. • ...
Vulnerable customer 2015-10-27
Across
- THE TREATMENT EXPECTED BY THE FCA
- COUNTING IS A PROBLEM
- A CUSTOMER DISCLOSURE
- VULNERABILITY CAUSED BY THE DEATH OF A LOVED ONE
- CAN BE A SEVERE OR LONG TERM PAIN
- A CONDITION THAT CAN MAKE LIFE DIFFICULT
- BEING INVOLVED IN A PILE UP ON THE ROAD
Down
- LOSING YOUR JOB GIVES YOU THIS TYPE OF HEADACHE
- THIS AFFECTS US ALL AT SOME POINT IN LIFE
- LOUDER, ICAN'T HEAR VERY WELL
- PEOPLE WHO HAVE HAD LONG LIVES
- A CUSTOMER BEHAVIOUR
- HOW WELL CAN YOU READ THIS!
- SOMEONE WHO WILL LOOK AFTER YOU
- THIS ACT IS NO BARRIER TO MAKING A FACTUAL RECORD OF THE CONVERSATION
15 Clues: A CUSTOMER BEHAVIOUR • COUNTING IS A PROBLEM • A CUSTOMER DISCLOSURE • HOW WELL CAN YOU READ THIS! • LOUDER, ICAN'T HEAR VERY WELL • PEOPLE WHO HAVE HAD LONG LIVES • SOMEONE WHO WILL LOOK AFTER YOU • THE TREATMENT EXPECTED BY THE FCA • CAN BE A SEVERE OR LONG TERM PAIN • BEING INVOLVED IN A PILE UP ON THE ROAD • A CONDITION THAT CAN MAKE LIFE DIFFICULT • ...
Customer Care 2013-04-03
Across
- Connection built between CM and rep
- Showing CM certainty in your expert advice
- ___ will help to maintain AHT and Lead the CM to a Great experience
- The origional reason for the cm calling
- two-way conversation between card member and rep
- Over 200 merchant Mega mall
Down
- Asking detailed, relevant questions to achieve a resolution
- Showing understanding of the cm req
- Rewards
- Spend analyzer, paydown planner, statements...all can be found on ____
- "its not what you say, its how you say it"
- Providing a Fresh, Easy Experience(hnt:Like a glass of water on a hot day)
- We want to get a cm to commit to ____ and enjoy their rewards
- Leading into a RELEVANT usage conversation
- Accepting responsibility
15 Clues: Rewards • Accepting responsibility • Over 200 merchant Mega mall • Connection built between CM and rep • Showing understanding of the cm req • The origional reason for the cm calling • Showing CM certainty in your expert advice • "its not what you say, its how you say it" • Leading into a RELEVANT usage conversation • two-way conversation between card member and rep • ...
Customer care 2025-03-05
Cx Service Week 2022-10-04
Across
- system for transmitting voices over a distance
- deal with inquiries, handle technical support, or take sales, via the telephone
- make it easier for (someone) to do something
- an expression of gratitude
- "the fish is a slippery ______ and very hard to catch"
- the action of helping or doing work for someone
Down
- able to accept or tolerate delays or problems without becoming annoyed or anxious
- totally
- used as a greeting
- you are ____
- everybody's working for the
11 Clues: totally • you are ____ • used as a greeting • an expression of gratitude • everybody's working for the • make it easier for (someone) to do something • system for transmitting voices over a distance • the action of helping or doing work for someone • "the fish is a slippery ______ and very hard to catch" • ...
tallagram 04 2019-04-23
Across
- An independent examination of books, accounts
- The Irish state's money advice service.
- The 'E' in EFT
- A type of credit card where the balance must be settled monthly. _____ card.
- ATM = Automated ______ Machine
- ______Rovers the team that plays home games in the Tallaght stadium.
Down
- A type of overdraft that is not arranged between the customer and the bank.
- russian currency
- amounts up to _____ Euro can be tapped contactlessly
- The 'R' In DIRT
- Minister for finance ______ Donohoe
11 Clues: The 'E' in EFT • The 'R' In DIRT • russian currency • ATM = Automated ______ Machine • Minister for finance ______ Donohoe • The Irish state's money advice service. • An independent examination of books, accounts • amounts up to _____ Euro can be tapped contactlessly • ______Rovers the team that plays home games in the Tallaght stadium. • ...
BWA Yachting 2020-08-17
Across
- BWA Yachting Croatia's office is located here.
- Here is BWA Yachting's HQ located.
- Her name. She is BWA Yachting's CFO.
- BWA Yachting is the official sponsor in this charter show.
- BWA Yachting's IT manager
- Antonella is the managing partner in this country.
Down
- The person behind BWA Yachting's Customer Service
- Managing Partner in the Bahamas.
- Fatos Demiri is managing partner in...
- BWA Yachting's Accosiate Partner in Italy.
- England Kristi is the managing partner here.
11 Clues: BWA Yachting's IT manager • Managing Partner in the Bahamas. • Here is BWA Yachting's HQ located. • Her name. She is BWA Yachting's CFO. • Fatos Demiri is managing partner in... • BWA Yachting's Accosiate Partner in Italy. • England Kristi is the managing partner here. • BWA Yachting Croatia's office is located here. • The person behind BWA Yachting's Customer Service • ...
1.01 & 1.02 Business 2024-02-13
Across
- Businesses are investment opportunities for individuals what?
- When you pay someone to do something for you.
- The reason entrepreneurs go into business
- Businesses fulfill these of consumers.
- A business created for a cause.
- Person who buy goods and services.
Down
- A business who is sole purpose is profit.
- Person who uses goods and services.
- When revenue is less than expenses.
- A business who sells a tangible product.
- When revenue is greater than expenses.
11 Clues: A business created for a cause. • Person who buy goods and services. • Person who uses goods and services. • When revenue is less than expenses. • Businesses fulfill these of consumers. • When revenue is greater than expenses. • A business who sells a tangible product. • A business who is sole purpose is profit. • The reason entrepreneurs go into business • ...
A Guide to Paratransit Services 2020-03-13
Across
- Reservations can be made with an agent up to 2 days in advance.
- Reservations can be made with an agent up to 4 days in advance.
- Paratransit does not offer this service to its riders.
- Paratransit vehicles will arrive any time within this window.
Down
- Comparable to the amount of time it would take to make the same trip using our fixed-route bus or rail service with connections.
- Period of time vehicle will leave and customer will be considered a No-Show.
- An origin to destination, curb-to-curb, public transportation service for people with disabilities who are unable to use DART fixed route buses or trains.
- Riders will receive a telephone call before vehicle is expected to arrive.
- Take Paratransit to the nearest bus or rail terminal, and continue to
- by bus or rail.
10 Clues: by bus or rail. • Paratransit does not offer this service to its riders. • Paratransit vehicles will arrive any time within this window. • Reservations can be made with an agent up to 2 days in advance. • Reservations can be made with an agent up to 4 days in advance. • Take Paratransit to the nearest bus or rail terminal, and continue to • ...
Unit 5 Vocab 2022-11-07
Across
- the crime of killing a child within a year of birth.
- a member of the lowest-caste Hindu group or a person outside the caste system.
- a person or animal in whom a particular soul is believed to have been reborn.
- an office set up to handle a large volume of phone calls, especially for taking orders and providing customer service.
- It is a social hierarchy passed down through families
Down
- obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source.
- compulsory recruitment for military service.
- a store or small settlement established for trading, typically in a remote place.
- an Indian religion or dharma, a religious and universal order or way of life by which followers abide.
- the ability to understand and share the feelings of another.
10 Clues: compulsory recruitment for military service. • the crime of killing a child within a year of birth. • It is a social hierarchy passed down through families • the ability to understand and share the feelings of another. • a person or animal in whom a particular soul is believed to have been reborn. • ...
Be TechXpert savvy 2023-03-22
Across
- THERE ARE VARIOUS TYPES NOTICES CAN BE SET UP WITHIN THE ONLINE BANKING ACCOUNT. (HINT: YOU CAN SET UP EVENTS, BALANCES, ITEMS, AND PERSONAL NOTICES AS WELL.)
- WHEN A CUSTOMER NEEDS TO STOP A CHECK FROM CLEARING THEIR MWB ACCOUNT, THEY CAN COMPLETE THE REQUEST FROM THEIR ONLINE BANKING ACCOUNT. (HINT: THEY CAN ALSO COMPLETE THIS REQUEST BY EITHER CALLING CUSTOMER SUPPORT OR GOING INTO A BRANCH.)
- THIS FEATURE ALLOWS CARDHOLDERS TO CONNECT ANY OF THEIR PERSONAL AND BUSINESS DEBIT CARDS THEY HAVE WITH US TO APPLE PAY, GOOGLE OR SAMSUNG PAY.
- THIS SERVICE PROVIDES OUR CUSTOMERS WITH THE CONVENIENCE OF ACCESSING THEIR ACCOUNTS AND MAKING SIMPLE TRANSACTIONS USING THEIR PHONE. IT’S SECURE, EASY TO USE AND AVAILABLE FOR ALL OF OUR CUSTOMERS 24//7 BY CALLING (800)641-5428!
- THIS FEATURE ALLOWS THE CUSTOMER TO RECEIVE PAYMENT INFORMATION FOR ELIGIBLE PAYEES. THIS INFORMATION INCLUDES BUT IS NOT LIMITED TO THE MINIMUM AMOUNT DUE AND DUE DATE FOR THEIR BILL.
- THESE CAN BE RETAINED FOR 18 MONTHS AND WILL INCLUDE IMAGES OF CHECK WRITTEN AND DEPOSIT CREDIT TICKETS AS WELL AS EVERYDAY TRANSACTIONS.
- THE EASIEST AND MOST CONVENIENT WAYS TO DO YOUR BANKING. IT'S SAFE, SECURE AND THERE IS NO SPECIAL SOFTWARE TO BUY OR INSTALL. YOU CAN ACCESS YOUR INFORMATION 24 HOURS A DAY: ANYWHERE YOU HAVE ACCESS TO THE INTERNET.
Down
- THIS IS A SERVICE THAT NOTIFIES PARTICIPATING MERCHANTS WHEN A CARHOLDER’S CARD NUMBER CHANGES OR CARD EXPIRATION INFORMATION CHANGES. EXAMPLE: A CARDHOLDER HAS A RECURRING DEBIT FOR NETFLIX. (HINT: ABBREVIATION FOR THIS SERVICE IS V.A.U.)
- THIS FEATURE ALLOWS YOU TO DOWNLOAD AN APP ON EITHER YOUR ANDROID DEVICE OR YOUR IOS DEVICE. YOU CAN VIEW YOUR ACCOUNTS, DO TRANSFERS, PAY BILLS, VIEW YOUR STATEMENTS, CHECK YOUR ALERTS, VIEW YOUR DEPOSITS, CHECK FOR BRANCH LOCATIONS, AND CHANGE THEIR OPTION PREFERENCES ALL ON THE GO.
- CUSTOMERS CAN SECURELY COMMUNICATE WITH THE BANK THROUGH THEIR ONLINE BANKING USING THE _________________________. (HINT: AFTER LOGGING IN TO THEIR ACCOUNT THEY CAN SELECT THE ‘SECURE MESSAGE‘ OPTION IN THE TOP RIGHT CORNER OF THE PAGE ON MWB WEBSITE.)
- THIS FEATURE ALLOWS A CUSTOMER TO MOVE MONEY BETWEEN THEIR OWN ACCOUNTS, THEY CAN LOG ONTO THEIR ONLINE BANKING ACCOUNT TO COMPLETE THESE TYPES OF TRANSACTIONS.
- A FEATURE THAT IS AUTOMATICALLY AVAILABLE TO ALL ONLINE BANKING CUSTOMERS ALLOWING THEM TO PAY BILLS DIRECTLY FROM THEIR MWB CHECKING ACCOUNT, SEND MONEY TO INDIVIDUALS, BUSINESSES AND OTHER FINANCIAL INSTITUTIONS.
- THIS FEATURE IN THE MOBILE APP ALLOWS YOU TO DEPOSIT A CHECK INTO YOUR MOUNTAIN WEST BANK ACCOUNT FROM JUST ABOUT ANYWHERE JUST BY TAKING A PICTURE OF THEIR CHECK.
13 Clues: THESE CAN BE RETAINED FOR 18 MONTHS AND WILL INCLUDE IMAGES OF CHECK WRITTEN AND DEPOSIT CREDIT TICKETS AS WELL AS EVERYDAY TRANSACTIONS. • THIS FEATURE ALLOWS CARDHOLDERS TO CONNECT ANY OF THEIR PERSONAL AND BUSINESS DEBIT CARDS THEY HAVE WITH US TO APPLE PAY, GOOGLE OR SAMSUNG PAY. • ...
Barclays Crossword. 2017-11-17
Across
- What must you add if the complaint relates to a company?
- One of the higher levels of security.
- Barclays Blue......
- A business with fewer than 10 employees.
- Broker Intermediary for a customer when brokering a mortgage.
- Person who oversees assets on behalf of the customer.
- An expression of dissatisfaction with monetary loss.
- What must we not use when talking to customers to avoid confusion?
Down
- What must be completed before reissuing a new card for a customer?
- An expression of dissatisfaction with no monetary loss.
- Statement What must be read to the customer before finalizing a complaint/concern?
- Where must you go to make sure complaints are correctly escalated?
- What is level 1?
- The person who carries out the terms of a persons will.
- What must a customer accept to resolve a complaint or concern?
- What must always be confirmed at the start of a call?
- A question?
- What form must be filled out when recording a complaint?
- What will take place upon resolving a concern.
- What is key when handling all calls, but especially complaints?
20 Clues: A question? • What is level 1? • Barclays Blue...... • One of the higher levels of security. • A business with fewer than 10 employees. • What will take place upon resolving a concern. • An expression of dissatisfaction with monetary loss. • What must always be confirmed at the start of a call? • Person who oversees assets on behalf of the customer. • ...
Pricing Strategies 2025-08-06
Across
- _____ shopper 구경만 하는 고객
- _____customers 고객을 유지하다
- _____ demand trends — 수요 동향을 예측하다
- The ____ of supply and demand 수요와 공급 법칙
- ______to customer feedback — 고객 피드백에 대응하다
- 기존 고객
- _____ of supply 공급 부족
- 잠재 고객
- 추천 고객
- _______ customers 고객 확보
Down
- Build customer ____ — 고객 충성도를 쌓다
- 충성 고객
- 이탈한
- 실제 구매하는 / 유료 고객
- _____ demand 변동하는 수요
- 결정하지 못한
- 가끔 구매하는
- _____ buyer 충동 구매자
- ____ customer complaints 고객 불만을 처리하다
- 비활성 고객
- _____ customers 고객 유인
- ______ demand 수요 감소
22 Clues: 이탈한 • 충성 고객 • 기존 고객 • 잠재 고객 • 추천 고객 • 비활성 고객 • 결정하지 못한 • 가끔 구매하는 • 실제 구매하는 / 유료 고객 • _____ buyer 충동 구매자 • ______ demand 수요 감소 • _____ demand 변동하는 수요 • _____ of supply 공급 부족 • _____ customers 고객 유인 • _____ shopper 구경만 하는 고객 • _____customers 고객을 유지하다 • _______ customers 고객 확보 • Build customer ____ — 고객 충성도를 쌓다 • _____ demand trends — 수요 동향을 예측하다 • ____ customer complaints 고객 불만을 처리하다 • ...
AU Crossword 2020-07-09
20 Clues: MAN • HAND • BUCKS • ROOMS • PURPLE • NISSAN • UTILITY • MARQUEE • MONARCH • WAREHOUSE • PEAK FIXER • LEADERSHIP • YEAR OF THE • LAST RETIREE • COPY SCAN JAM • DOWNTOWN PLANT • BULLETIN BOARD • CUSTOMER ACCOUNT • FOR BETTER LIVING • SAFELY HOME EVERYONE
Sales Sleuth: Crack the Word Code 2024-07-27
25 Clues: SELL • DEAL • LEADS • SALES • GOALS • CROSS • PITCH • TARGET • MARKET • CLIENT • LETTER • ACCOUNT • REVENUE • CLOSING • SELLING • CLOSURE • CUSTOMER • TRAINING • STRATEGY • PROPOSAL • PROSPECT • CONTRACT • INCENTIVE • NEGOTIATE • FOLLOW-UP
A Winning Plan 2025-04-10
Across
- Mix, The combination of factors (product, price, place, promotion) used in marketing.
- messaging in marketing
- A planned approach to achieve a goal.
- Strategies, Methods of setting prices.
- A specific result a company aims to achieve.
- Behavior, The study of how individuals make purchasing decisions.
Down
- of a brand
- Landscape, The market environment in which businesses compete.
- Objectives a company aims to achieve.
- Trends,Patterns in consumer preferences
- combined effect of elements that is greater than their individual impact.
- of product availability
- Delivery, How a company provides its services
- Insights, Data on consumer preferences
- Specific actions to implement a strategy
15 Clues: of a brand • messaging in marketing • of product availability • Objectives a company aims to achieve. • A planned approach to achieve a goal. • Strategies, Methods of setting prices. • Insights, Data on consumer preferences • Trends,Patterns in consumer preferences • Specific actions to implement a strategy • A specific result a company aims to achieve. • ...
Crossword - Level 2 2025-11-13
Across
- : A person who starts a company
- : A guide who helps an entrepreneur grow
- : A short, intense learning program for startups
- : The person or group you sell to
- : A long-term goal or dream for a business
- : The drive and persistence to keep moving forward
- : A slide presentation to investors
- : Promoting a product or service to attract buyers
Down
- : The process of forming new ideas
- : A startup valued at over one billion dollars
- : A test model of a product before launch
- : Expanding a business to handle more customers
- : Income generated from sales
- : A partner who builds the company together
- : A plan of action to reach success
15 Clues: : Income generated from sales • : A person who starts a company • : The person or group you sell to • : The process of forming new ideas • : A plan of action to reach success • : A slide presentation to investors • : A guide who helps an entrepreneur grow • : A test model of a product before launch • : A long-term goal or dream for a business • ...
Telecom 101 2019-05-24
Across
- Means of two-way communication between two or more points.
- Local access and Transport area of a telephone company.
- A practice in which customers are billed for enhanced features such as voicemail, caller ID and call waiting that they have not ordered.
- A device or setup that finds the best route between any two networks, even if there are several networks to traverse.
- Service Provider
- Service level agreement
- A signal path of specified bandwidth for conveying information.
- The master station through which all communications to, from and between micro-terminals must flow.
- Device that connects computer terminals and hosts through analog links by converting data signals to analog and back again.
- The physical location where communication carriers terminate customer lines and locate the switching equipment that interconnects those lines.
- Wide Area Network
- Local Area Network - Private transmission network interconnecting offices within a building or group of buildings and usually designed to convey voice, data, video, or fax.
- Two or more information services or destinations linked via communication media to exhange information. It can be as simple as a cable strung between two computers a few feet apart or as complex as hundreds of thousands of computers around the world, linked through fiber optic, cables, phone lines and satellites.
Down
- Any and all information, facts, numbers, letters, symbols, etc. which can be acted on or produced by the computer.
- A package that includes several products for one price.
- To replace something with a more useful version or alternative
- Determines the rate at which information can be transmitted across a medium. Usually measured in bits, kilobits, megabits, or gigabits.
- Traditional wired phone service
- Phone sweitching system, usually installed in a service provider's central office, that provides dial tone and features to end users.
- Individual channels or circuits that can be grouped.
- The documents filed by a carrier describing their services and the payments to be charged for each.
- _________ is like having your own private mailbox on a network.
- The term used to describe what occurs when a customer's long distance service is switched from one Long Distance company to another without the customer's permission.
- When a service or site runs into technical trouble and you can no longer gain access to it, it's ________.
- A program that can trace the route a message takes from your site to another.
- Plain Old Telephone Service
- A technique that allows voice to be carried in a portion of the bandwidth of an Ethernet signal that is carrying IP traffic.
27 Clues: Service Provider • Wide Area Network • Service level agreement • Plain Old Telephone Service • Traditional wired phone service • Individual channels or circuits that can be grouped. • A package that includes several products for one price. • Local access and Transport area of a telephone company. • Means of two-way communication between two or more points. • ...
MorningStar at Arcadia 2024-08-17
Across
- our community should always look like this
- this fund is used to help team members in need
- MorningStar's Customer Service Initiative
- must be worn
- to feel deep affection for; (one of our values)
- mandatory monthly all staff meeting
- complete this to let maintenance know of an issue that needs fixed
Down
- these need to be turned into Marlee before they expire
- this person wants to marry rich
- our payroll system
- Memory Care neighborhood
- the name of the best community
- online training that must be completed monthly
- name of the company we work for
- this person fostered over 500 dogs
15 Clues: must be worn • our payroll system • Memory Care neighborhood • the name of the best community • this person wants to marry rich • name of the company we work for • this person fostered over 500 dogs • mandatory monthly all staff meeting • MorningStar's Customer Service Initiative • our community should always look like this • online training that must be completed monthly • ...
About CAMS 2025-09-09
Across
- Essential for regulatory safety. (10)
- Process you are experiencing today. (10)
- Type of funds CAMS is a leading registrar for. (6)
- Core beliefs guiding CAMS culture. (6)
- CAMS is best known for reliable ____ delivery. (7)
- At the heart of CAMS’ business. (8)
- Governs workplace conduct. (6)
Down
- Transformation CAMS is driving in financial services. (7)
- Career development focus for employees. (6)
- A key HR policy everyone looks for. (5)
- CAMS serves millions of them. (8)
- CAMS’ employee support initiative. (9)
- The company you just joined. (4)
- Key to collaboration at CAMS. (8)
- A type of investment CAMS helps manage. (6)
15 Clues: Governs workplace conduct. (6) • The company you just joined. (4) • CAMS serves millions of them. (8) • Key to collaboration at CAMS. (8) • At the heart of CAMS’ business. (8) • Essential for regulatory safety. (10) • Core beliefs guiding CAMS culture. (6) • CAMS’ employee support initiative. (9) • A key HR policy everyone looks for. (5) • ...
choice in a world of scarcity 2024-05-07
Across
- when it is impossible to produce more of one good (or service) without decreasing the quantity produced of another good (or service).
- The increase or decrease in the cost of producing one more unit or serving one more customer.
- statement which describes how the world should be.
- costs that we make in the past that we cannot recover.
- examination of decisions on the margin, meaning a little more or little less from the status quo.
Down
- when the mix of goods produced represents the mix that society most desires.
- satisfaction, usefulness, or value one obtains from consuming goods and services.
- statement which describes the world as it is.
- When you choose one thing which causes you to have to give up, or sacrifice, another.
- A maximum amount a consumer is willing to pay for an additional good or service.
10 Clues: statement which describes the world as it is. • statement which describes how the world should be. • costs that we make in the past that we cannot recover. • when the mix of goods produced represents the mix that society most desires. • A maximum amount a consumer is willing to pay for an additional good or service. • ...
Cameron's crossword puzzle 2017-01-11
Across
- an estimate of income and expenditure for a set period of time
- an amount of money added to wages on a seasonal basis, especially as a reward for good
- the second stage of development of the World Wide Web, characterized especially by the change from static web pages to dynamic or user-generated content and the growth of social media.
- an owner of shares in a company
- the value of one currency for the purpose of conversion to another.
- Department Customer service is the provision of service to customers before, during and after a purchase
- a person or organization that provides funds for a project or activity carried out by another, in particular.
- the edge or border of something.: "the eastern margin of the Indian Ocean" "they were forced to live on the margins of society".
Down
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.: "I've got unlimited credit".
- a person with an interest or concern in something, especially a business.
- the personnel of a business or organization, especially when regarded as a significant asset.
- a report or description of an event or experience
- a person's regular occupation, profession, or trade
- a plan of action or policy designed to achieve a major or overall aim.: "time to develop a coherent economic strategy" "shifts in marketing strategy".
- advertise or promote (something).: "the product was marketed under the name “aspirin.”".
- the action or process of keeping financial accounts
- connect as or operate with a network.: "the stock exchanges have proven to be resourceful in networking these deals
- the simultaneous execution of more than one program or task by a single computer processor
- of directors a body of elected or appointed members who jointly oversee the activities of a company or organization
- agree to give or allow (something requested) to.: "a letter granting them permission to smoke
20 Clues: an owner of shares in a company • a report or description of an event or experience • a person's regular occupation, profession, or trade • the action or process of keeping financial accounts • an estimate of income and expenditure for a set period of time • the value of one currency for the purpose of conversion to another. • ...
