customer service Crossword Puzzles
World Quality Day 2022-11-04
Across
- The inability of an item, product or service to perform required functions on demand due to one or more defects
- A form that is used for collecting data
- diagram that displays a reporting or relationship hierarchy
- A tool for organizing, summarizing and depicting data in graphic form
- A product or service that fails to meet agreed to customer requirements
Down
- Technique used to generate ideas
- A tool for ensuring all important steps or actions in an operation have been taken
- A target or goal to be achieved
- Closeness between an recorded value and accepted value
- Japanese terms used to organizes the workplace, keeps it neat and clean, establishes standardized condition and maintains discipline to sustain the effort
10 Clues: A target or goal to be achieved • Technique used to generate ideas • A form that is used for collecting data • Closeness between an recorded value and accepted value • diagram that displays a reporting or relationship hierarchy • A tool for organizing, summarizing and depicting data in graphic form • ...
Marketing Mix 2023-01-09
Across
- this is an alternative name for the marketing mix
- _____ Endorsement occurs when a business choose an influential person to promote their product
- this includes any strategies a business may use to make customers aware of their product and persuade them to buy it
- this is the monetary value a business places on a product
- this is where a customer can expect to be able to buy a product
Down
- this is an intangible product
- This is the term used to describe selling products online
- _____ pricing occurs when a business chooses to price their products similarly to their competitors
- this is a tangible product
- This is the good or service a business offers for sale
10 Clues: this is a tangible product • this is an intangible product • this is an alternative name for the marketing mix • This is the good or service a business offers for sale • This is the term used to describe selling products online • this is the monetary value a business places on a product • this is where a customer can expect to be able to buy a product • ...
ESB Miscellaneous Terms 2025-10-22
Across
- An intangible service or skill that is performed.
- An individual or business that purchases goods and services from a business.
- is an independent government agency specializing in providing small businesses with assistance
- Fit, The stage where a business's sales are high and continue to grow
- signed agreement stating that an entity will not disclose information agreed
- A tangible item.
- A minimum viable product (MVP) is an inexpensive preliminary product to test the product idea.
Down
- agreement between employee and a company outlining obligations and terms of employment.
- of Commerce, A local agency with information on participating local businesses.
- A preliminary product with minimum viability, from which to test and develop.
10 Clues: A tangible item. • An intangible service or skill that is performed. • Fit, The stage where a business's sales are high and continue to grow • An individual or business that purchases goods and services from a business. • signed agreement stating that an entity will not disclose information agreed • ...
Credit Cards 2016-12-12
Across
- a form of currency
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- the price paid for the use of borrowing money
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- a thing given in recognition of one's service, effort, or achievement.
Down
- an advantage or profit gained from something
- the amount of money borrowed
- give money to someone for a product or service
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-09
Across
- money you get back form spending money on a credit card
- the amount of money borrowed
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- the price paid for the use of borrowing money
- give money to someone for a product or service
Down
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- an advantage or profit gained from something
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- a thing given in recognition of one's service, effort, or achievement.
- a form of currency
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Quality 2023-09-07
Across
- a group of people who work together in an organized way for a shared purpose
- a person who buys goods or a service
- (adjective)able to continue at the same level for a period of time
- a pattern or model that is generally accepted
- a particular way of doing something
Down
- a person in control of a group
- a series of actions that you take in order to achieve a result
- set of ideas or a plan for action followed by a business, a government
- a way of dealing with a complaint or problem that makes the person who complained feel happy
- the act of dealing with customers in a shop, restaurant, etc.
10 Clues: a person in control of a group • a particular way of doing something • a person who buys goods or a service • a pattern or model that is generally accepted • the act of dealing with customers in a shop, restaurant, etc. • a series of actions that you take in order to achieve a result • (adjective)able to continue at the same level for a period of time • ...
Supply Chain 2024-02-15
Across
- a person or organization that buys goods or services from a store or business.
- the sequence of processes involved in the production and distribution of a commodity.
- activities a company undertakes to promote the buying or selling of a product or service.
- the action of sharing something out among a number of recipients.
Down
- is a subset of the supply chain
- the process of recording financial transactions pertaining to a business.
- a person or organization that provides something needed such as a product or service.
- a basic material that is used to produce goods
- a building or group of buildings where goods are manufactured or assembled chiefly by machine.
- is the sale of goods and services to consumers
10 Clues: is a subset of the supply chain • a basic material that is used to produce goods • is the sale of goods and services to consumers • the action of sharing something out among a number of recipients. • the process of recording financial transactions pertaining to a business. • a person or organization that buys goods or services from a store or business. • ...
Everything Outbound 2023-06-02
Across
- customer says hello and the line goes blank
- introducing yourself by your name, place you are calling from, and letting the customer know you are on a recorded line 2 words
- process used for effective rebutting
- dispo used when a customer is in contract
- question on script asked to get the customer to the right place or make sure that they qualify to be transferred 2 words
- customer answers and is speaking to someone in the back ground 2 words
- What you do when you transfer to CARE 2 words
- system used to check unplanned time balance
Down
- not pausing or saying rebuttals in question format 2 words
- a chance in a phone call to ask more information or rebuttal
- number of minutes you must wait before cold transferring a resi
- the okay given by a customer too transfer them
- system used to put in PTO
- number of days that is the maximum amount of time customer can have left in contract in order to transfer
- a question asked to dig deeper on a subject brought up in conversation 3 words
15 Clues: system used to put in PTO • process used for effective rebutting • dispo used when a customer is in contract • customer says hello and the line goes blank • system used to check unplanned time balance • What you do when you transfer to CARE 2 words • the okay given by a customer too transfer them • not pausing or saying rebuttals in question format 2 words • ...
Selling 2025-11-05
Across
- if you buy goods in this way, you buy large amounts of them.
- if the goods you require are out of these, they are not available.
- the name, number and expiry date on your credit card.
- a company or a person that sells goods to members of the public.
- to give someone their money back (e.g. because they are not satisfied with what they have bought).
- a person or company that sells goods in large quantities to businesses.
- a promise to return the money paid for a product or service if the customer is not satisfied.
Down
- a formal word meaning buy.
- a request by a customer for goods or services.
- a large area where there are lots of shops, usually a covered area where cars cannot go.
- to send goods to a place.
- something you buy cheaply or for less than the usual price.
- always do this to the small print before you sign a sales contract.
13 Clues: to send goods to a place. • a formal word meaning buy. • a request by a customer for goods or services. • the name, number and expiry date on your credit card. • something you buy cheaply or for less than the usual price. • if you buy goods in this way, you buy large amounts of them. • a company or a person that sells goods to members of the public. • ...
Expansys Crossword 2017-09-28
Across
- We open it when a customer had a change of mind
- It is scheduled when we need to take something back from the customer
- The company that ships to Continental Europe
- Option for customers to pay on monthly installments
- The customer needs to send it to us, in case his bank transfer payment has been delayed
- We send it to the customer when they have received their accessory broke in the first 6 months
- The system where we open refund requests, etc
- The system we use for processing orders
Down
- When the customer has paid us more money than needed
- The process of the funds being frozen into the customer's account (CC payments)
- How we submit the tickets, when assigning them to somebody
- We open it when something wrong happened with the delivery
- How we submit the tickets, when awaiting response from the customer
- You can turn to this team, in case you see that the customer's order has been declined for unknown reasons
- System that we use for processing customer e-mails
15 Clues: The system we use for processing orders • The company that ships to Continental Europe • The system where we open refund requests, etc • We open it when a customer had a change of mind • System that we use for processing customer e-mails • Option for customers to pay on monthly installments • When the customer has paid us more money than needed • ...
Role and Responsibilities 2020-08-23
Across
- ......... manager
- Every role has a set of .......
- a set of expected behavior by an individual towards achievement of a goal assigned to that individual in an organization
- ............ service manager
Down
- Every responsibility is fulfilled through a set of ......
- ............. implementer
- Sales and ......... developer
7 Clues: ......... manager • ............. implementer • ............ service manager • Sales and ......... developer • Every role has a set of ....... • Every responsibility is fulfilled through a set of ...... • a set of expected behavior by an individual towards achievement of a goal assigned to that individual in an organization
Brands 2023-07-10
7 Clues: liked by many people • of excellent quality • Value worth its money • service exceeds customer expectations • friendly not harmful to the environment • manufactured to look attractive and serves its function also. • consistently good in quality or performance; able to be trusted.
Brands 2023-07-10
7 Clues: worth its money • liked by many people • of outstanding standard • exceeds customer expectations • not harmful to the environment • manufactured to look attractive and serves its function also. • consistently good in quality or performance; able to be trusted.
Sales BDC Crossword Puzzle 2025-09-17
Across
- Another word for phone outreach
- Business Development Center
- Popular Korean car brand
- BDC often log all customer info into that system
- What BDC reps set for customers
- What a sales rep wants to close
- A customer who shows up without an appointment
- Often sent to customers after an appointment or purchase
Down
- What a customer might raise before committing
- German brand known for "Das Auto"
- The person buying the vehicle
- A common way to reach customers besides phone calls
- When a customer comes to the dealership after setting an appointment
- Japanese brand
14 Clues: Japanese brand • Popular Korean car brand • Business Development Center • The person buying the vehicle • Another word for phone outreach • What BDC reps set for customers • What a sales rep wants to close • German brand known for "Das Auto" • What a customer might raise before committing • A customer who shows up without an appointment • ...
Friedman Chapter 7: Closing the Sale 2023-10-12
Across
- It is nearly impossible to help anyone who does not have the ambition or ________ to be successful.
- ____________ to close the sale, is more important than any specific technique you might use.
- This close means you are assuming the customer will purchase the item such as offering to bring it to the register for them.
- This close is the most overused in today's retail selling environment, "this is the last one we have in stock".
- The attempt to close and the corresponding ____________ on what you did right and wrong serve as the best teacher in learning to close the sale.
- This technique usually requires more courage than some of the other closing techniques, it often can provide the most effective means of pushing an indecisive customer over the fence.
- One suggestion for the Do something _________ close is to ask the customer if you can call the person whom the item is being purchased for.
- The most common problems that occur in sales situations are caused by some type of personality conflict, a lack of technical expertise, or the basic inability to close.
- Signals that the customer is ready to and willing to buy.
- Using the to the ______ close can appease your price driven customer by making that person feel like you are trying to get them the lowest price.
Down
- This reference close lets your customer know that someone else bought it and is satisfied with the purchase.
- This is an outstanding technique because it endeavors to both sell an item and add on to it at the same time.
- Every customer has a different set of values and _______________.
- The more __________ the customer gets about a piece of merchandise, the easier it will be to sell that merchandise.
- __________/or questions discourage the customer from saying no to your request for the sale.
- This is called the ___________ technique because it turns the questions back to the customer.
16 Clues: Signals that the customer is ready to and willing to buy. • Every customer has a different set of values and _______________. • ____________ to close the sale, is more important than any specific technique you might use. • __________/or questions discourage the customer from saying no to your request for the sale. • ...
Delivery Service 2025-08-30
18 Clues: your pass • local boys • a favourite • how it began • Devon people • a little crush • a little saggy • it’s still open • fatty boom boom • tits and todgers • car park venture • muscular friends • HUD’s feet ailment • competition is rife • multiple use digits • don’t leave this on • your favourite drive • not on our walking list
Crossword 2025-10-21
Across
- the internal attributes and resources that provide a competitive advantage over rivals
- unfavorable external factor that would negatively impact the business's performance
- amount of goods or service that is available to consumers
- quantity of a good or service that consumers are able to purchase
- physical products that can be bought, sold, and owned
Down
- an intangible activity, benefit, or experience provided to a customer in exchanger for value
- a favorable situation that a business can capitalize on for profit
- rivalry between companies fighting for the same customers, resources, and market share
- internal limitations, disadvantages with an organization that hinder its performance and growth
- financial gain a business make when its total revenue exceeds its total expenses
10 Clues: physical products that can be bought, sold, and owned • amount of goods or service that is available to consumers • quantity of a good or service that consumers are able to purchase • a favorable situation that a business can capitalize on for profit • financial gain a business make when its total revenue exceeds its total expenses • ...
Polina and Alex 2021-02-23
7 Clues: valuable • to leave out or not include • money that a government collects • money that is paid for some service • price the amount a product will cost • tax an extra charge added to purchase • cost the amount of money charged to a customer
Marketing 2022-12-25
Across
- describes a blend of promotional variables chosen by marketers to help a firm reach its goals.
- the focal point of all marketing activities.
- is a foundation model for businesses, historically centered around product, price, place, and promotion.
- refers to where your product or service will be sold.
- refers to anyone directly or indirectly involved in the business side of the enterprise.
Down
- is done through popular audio visual and print media.
- an article or substance that is manufactured or refined for sale.
- Marketing mix is ---- as it keeps changing.
- 4Ps of marketing mix are ---- of each other.
- number of Ps make up the necessary marketing mix that a business must have to advertise a product or service.
10 Clues: Marketing mix is ---- as it keeps changing. • the focal point of all marketing activities. • 4Ps of marketing mix are ---- of each other. • is done through popular audio visual and print media. • refers to where your product or service will be sold. • an article or substance that is manufactured or refined for sale. • ...
Crossword BA291 : Marketing 2021-04-01
Across
- ผลิตภัณฑ์
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- พฤติกรรม
- การวิเคราะห์
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- กลยุทธ์
- การวิเคราะห์ส่วนแบ่งตลาด
Down
- อัตราการเติบโตของยอดขาย
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- ความผิดทางวัฒนธรรม
- วงจรชีวิตผลิตภัณฑ์
- กลยุทธ์การส่งเสริมการตลาด
- ความต้องการให้ดีขึ้น
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ตัวแทนจำหน่าย
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- วิสัยทัศน์/เป้าหมายขององค์กร
- คลังสินค้า
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • ความผิดทางวัฒนธรรม • วงจรชีวิตผลิตภัณฑ์ • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • ข้อมูลขนาดใหญ่/ปริมาณมาก • การวิเคราะห์ส่วนแบ่งตลาด • กลยุทธ์การส่งเสริมการตลาด • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Crossword BA291 : Marketing 2021-04-01
Across
- วงจรชีวิตผลิตภัณฑ์
- อัตราการเติบโตของยอดขาย
- กลยุทธ์
- ตัวแทนจำหน่าย
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- ความต้องการให้ดีขึ้น
- คลังสินค้า
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- ความผิดทางวัฒนธรรม
- พฤติกรรม
Down
- การวิเคราะห์
- ผลิตภัณฑ์
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- การวิเคราะห์ส่วนแบ่งตลาด
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- วิสัยทัศน์/เป้าหมายขององค์กร
- กลยุทธ์การส่งเสริมการตลาด
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • วงจรชีวิตผลิตภัณฑ์ • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • ข้อมูลขนาดใหญ่/ปริมาณมาก • การวิเคราะห์ส่วนแบ่งตลาด • กลยุทธ์การส่งเสริมการตลาด • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Collection Process Crossword 2025-10-20
Across
- When in default, customer will be at risk of being [blank] without making a payment arrangement - 4 words
- Collection recovery payment when there has been zero customer contact. Their account stays in active even if they advise payment will clear
- Prior to speaking to a customer you should check the [blank] to ensure your have all the information on a file
- original amount owed before interest
- Delinquent agents attempt to collect this to recover a customer's account - 3 words
- When the customer exceeds the delinquent parameters provided they move into this status - 2 words
- We thank the customer for completing [blank] using our system
- After 2 missed payments in a particular day period, we advised customers they will lose their ability to access their funds due to the [blank] - 4 words
- Customer does not want to make their automatic payments - 2 words
Down
- This is used at the start of the ccflow and pathward calls once verification is complete - 2 words
- Default agents attempt to collect this in full - 2 words
- Message left for a customer who can't take your call
- These items are all part of the [blank] - 2 words - (ongoing calls, emails, credit reporting,risk of default/being sold to 3rd party)
- A customer set up a payment arrangement via a text message. what is this called?
- Customer wants to [blank] to have payments automatically process through their bank account - 2 words
15 Clues: original amount owed before interest • Message left for a customer who can't take your call • Default agents attempt to collect this in full - 2 words • We thank the customer for completing [blank] using our system • Customer does not want to make their automatic payments - 2 words • A customer set up a payment arrangement via a text message. what is this called? • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- use of air transmission media
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- a digital subscriber line modem
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- the phone company building that connects the customer’s network to the provider’s switching network.
- point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a pair of copper wires that connects the demarc to the closest switching office (central office).
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- translates analog signals our ears can hear into a digital stream for transfer across a digital network.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- a channel access method that’s used by various radio communication technologies
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- first generation cellular technology
- copper wire or glass fiber to carry bits as voltages or light pulses
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- what links together the thousands of devices connected to the provider’s cloud.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- an artificial satellite stationed in space for telecommunications purposes.
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
Down
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- fiber to the premises, a new option for connecting homes and business to the internet.
- (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- the cable from the provider's demarc to the customer equipment
- Plain old telephone service
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- modem, phone call
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- a WAN technology in which variable-length packets are transmitted by switching.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- the maximum speed at which the frame relay interface can transmit.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
48 Clues: modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
Marketing 301 2022-03-02
Across
- Manage three 'Ps'
- Route to Active Consumer
- What is the Customer Really Buying
- Term, Design,Symbol to Distinguish
- Recoup Investment
- Manage this with Customer
- Preserve this type of Value
- Consumers with Similar Characteristics
- Environment That Affects Purchasing Power
- Maslow's Level 2
Down
- On Which Segment Will I Focus
- Business Self Analysis
- Data used before
- Features Over and Above
- Environment with Suppliers and Competitors
- Hold Place in Consumer's Mind
- What could go wrong?
- Perceived Benefits / Price
- 2nd Piece in the Life Cycle
- Study of Human Populations
- Marketing is _ Customer Needs
21 Clues: Data used before • Maslow's Level 2 • Manage three 'Ps' • Recoup Investment • What could go wrong? • Business Self Analysis • Features Over and Above • Route to Active Consumer • Manage this with Customer • Perceived Benefits / Price • Study of Human Populations • 2nd Piece in the Life Cycle • Preserve this type of Value • On Which Segment Will I Focus • Hold Place in Consumer's Mind • ...
Rules to Ship and more! 2021-02-08
Across
- A reference so a customer can go pay for their order
- Required for deliveries, charge and ecom pick ups
- A unique number for the associate on the MPOS station
- Customer is taking now
- What I do to Quantities before sending customer to yard
- MOD of items purchased through MPOS with no sale recalled
- Only generated for deliveries
- POS is short for
Down
- What the M in MPOS stands for
- Charge carry out or Ecom Pick Up will say this
- Order status on receipt with multiple MODs
- The 'D' in MOD
- Which copy do I put a line through?
- Confirm both this and quantities
- Customer is taking later
15 Clues: The 'D' in MOD • POS is short for • Customer is taking now • Customer is taking later • What the M in MPOS stands for • Only generated for deliveries • Confirm both this and quantities • Which copy do I put a line through? • Order status on receipt with multiple MODs • Charge carry out or Ecom Pick Up will say this • Required for deliveries, charge and ecom pick ups • ...
Chapter 13.1 Key Terms Created by: Dalton Miller 2014-01-14
Across
- The point at which total revenues, or sales, equal the total costs and expenses for making and distributing a product or service
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- A pathway to direct products to customers
- Distribution of goods or services the producer directly to the customer
Down
- Distribution involving one or more intermediaries
- The four main elements of marketing , also called the four P's: product, place, price, and promotion. It sometimes includes a fifth P, for people.
- A strategy to build customer relations
- A group of customers who share common wants and needs
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services the producer directly to the customer • the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services • ...
Chapter 13.1 Key Terms Created by: May Huff 2015-01-11
Across
- A strategy to build customer relations
- Distribution involving one or more intermediaries
- Distribution of goods or services from the producer directly to the customer
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
Down
- A group of customers who share common wants and needs
- A pathway to direct products to customers
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Opening a Bank Account 2022-03-30
7 Clues: - once a month • - automatic teller machine • - a record of account activity • - the person in charge of the bank • - a small charge you pay for service • - form to fill out with personal information • - record of the money a customer has at a bank
Client Lifecycle 2024-01-22
Across
- This stage is all about keeping the conversation going. It involves strategies to ensure that customers remain interested, involved, and happy with the product or service. It's where businesses work to build a relationship beyond the first few interactions.
- The initial stage in the customer lifecycle, where a business focuses on attracting and bringing in new clients or customers. Often involves marketing strategies and understanding customer needs. Think of it as the first handshake in a budding relationship.
- The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience.
Down
- This crucial phase is about keeping customers coming back. It involves strategies to ensure customer satisfaction, loyalty, and the likelihood of choosing the service or product repeatedly over time. It's the art of turning a customer into a long-term partner.
- In this phase, the relationship deepens, and the focus shifts to providing tailored advice, insights, or recommendations based on the customer's usage, preferences, or feedback. It's about being a trusted consultant rather than just a provider.
5 Clues: The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience. • ...
Client Lifecycle 2024-01-22
Across
- This stage is all about keeping the conversation going. It involves strategies to ensure that customers remain interested, involved, and happy with the product or service. It's where businesses work to build a relationship beyond the first few interactions.
- The initial stage in the customer lifecycle, where a business focuses on attracting and bringing in new clients or customers. Often involves marketing strategies and understanding customer needs. Think of it as the first handshake in a budding relationship.
- The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience.
Down
- This crucial phase is about keeping customers coming back. It involves strategies to ensure customer satisfaction, loyalty, and the likelihood of choosing the service or product repeatedly over time. It's the art of turning a customer into a long-term partner.
- In this phase, the relationship deepens, and the focus shifts to providing tailored advice, insights, or recommendations based on the customer's usage, preferences, or feedback. It's about being a trusted consultant rather than just a provider.
5 Clues: The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience. • ...
Marketing Dynamics 2016-09-06
Across
- involves making products available
- anything that could be bought or sold
- analysis helps a company determine its strength and weakness
- process of physically delivering goods to customers
Down
- the amount of money requested or exchanged for a product
- market specific group of customers
- reviewing or predict future sales and reverie
- is the process of telling people about the product
- mix a plan or action for marketing a product
- an action that can be done for you
- someone buying the product
11 Clues: someone buying the product • market specific group of customers • involves making products available • an action that can be done for you • anything that could be bought or sold • mix a plan or action for marketing a product • reviewing or predict future sales and reverie • is the process of telling people about the product • ...
Basics of Economy Puzzle 2021-10-06
Across
- When a business or entrepreneur does something for you
- The amount of something kept
- Things you would like to have
- The founder and owner of a business
- Another word for products
Down
- When you come into a shop, you are a...
- When you buy something, you are a...
- The arena of commercial dealings
- The use of money, resources, and means of production
- The things you cannot live without
- How much of a product or service is wanted or not wanted
11 Clues: Another word for products • The amount of something kept • Things you would like to have • The arena of commercial dealings • The things you cannot live without • The founder and owner of a business • When you buy something, you are a... • When you come into a shop, you are a... • The use of money, resources, and means of production • ...
Chapter 13.1 key terms crated by:Brendan Hargis 2017-01-09
Across
- A pathway to direct products to consumers
- The point at which total revenues,or sales,equal total costs and expenses of making and distributing a product or service
- Distribution of goods or services from the producer directly to the customer
- The four main elements of marketing,also called the four p's:product,place,price,and promotion.It sometimes includes a fifth P,for people
Down
- A group of customers who share common wants and needs
- A strategy to build customer relations
- Distribution involving one or more intermediaries
- The process of planning,pricing,promoting,selling,and distributing ideas,goods,and services
8 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • The process of planning,pricing,promoting,selling,and distributing ideas,goods,and services • ...
13.1 key terms created by Elizabeth Neal 2018-01-05
Across
- distribution of goods or services from the producer directly to the customer
- a group of customers who share common wants and needs
- a strategy to build customer relations
Down
- distribution involving one or more intermediaries
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- the point at which total revenues, or sales, equal costs and expenses of making and distributing a product or service
- the four main elements of marketing, also called the four Ps: product, place, price, and promotion it sometimes includes a fifth P, for people
- a pathway to direct products to customers
8 Clues: a strategy to build customer relations • a pathway to direct products to customers • distribution involving one or more intermediaries • a group of customers who share common wants and needs • distribution of goods or services from the producer directly to the customer • ...
Promotional Methods 2013-10-24
Across
- Involves selling, supplying or promoting products and services directly yo the customer
- Call centres make calls to potential customers using names & telephone numbers from a database
- Promotion Activities excluding advertising
- Involves giving financial support to an organisation, an individual, an activity or an event.
- Send direct mail to the customer, usually considered as "JUNK MAIL"
- Aiming to influence individuals to buy the product or service e.g. TV or Radio, posters, logos and messages on the side of the bus
Down
- Response Advertising Advertisements in magazines/Newspapers and urging customers to contact them
- Order Direct sales to customers over the internet
8 Clues: Promotion Activities excluding advertising • Order Direct sales to customers over the internet • Send direct mail to the customer, usually considered as "JUNK MAIL" • Involves selling, supplying or promoting products and services directly yo the customer • Involves giving financial support to an organisation, an individual, an activity or an event. • ...
Chapter 13.1 Key Terms Created by: May Huff 2015-01-11
Across
- A group of customers who share common wants and needs
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- Distribution involving one or more intermediaries
- A pathway to direct products to customers
Down
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
- A strategy to build customer relations
- Distribution of goods or services from the producer directly to the customer
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Business terms 2013-10-11
Across
- A non-tangible good to help a customer
- Protection from your product being copied
- A tangible product that can be bought and sold
- A symbol that is recognisable for customers
- Someone who uses a product
- The diagram used to map ideas
- Used for different ways of thinking
Down
- The legal ownership of a brand or product
- People who work for your business
- A group of customers a company aims to sell to
- A TV show where people display their products/companies
11 Clues: Someone who uses a product • The diagram used to map ideas • People who work for your business • Used for different ways of thinking • A non-tangible good to help a customer • The legal ownership of a brand or product • Protection from your product being copied • A symbol that is recognisable for customers • A group of customers a company aims to sell to • ...
Vocabulary Revision 2021-01-25
Across
- a person who buys item or a service
- the opposite of heavy
- a building where people can go to view works of art,science or history
- a condition in which your throat is red and feels painful
- the opposite of wide
- the taste of pills
Down
- a good mood, same meaning as happy
- the winner of first place in a competition
- one of the oldest modes of public transport in Hong Kong
- the opposite of strong
- the taste of sugar
11 Clues: the taste of sugar • the taste of pills • the opposite of wide • the opposite of heavy • the opposite of strong • a good mood, same meaning as happy • a person who buys item or a service • the winner of first place in a competition • one of the oldest modes of public transport in Hong Kong • a condition in which your throat is red and feels painful • ...
TCCL Crossword 2020-07-30
Across
- The location of the Hispanic Resource Center.
- The computer program we use the most.
- This brings the library to people.
- The browser-based customer service recorder that is easy to forget about.
- The location of the African American Resource Center.
Down
- The location of the American Indian Resource Center.
- How we track and record incidents.
- How customers get books we don't have.
- This resource center is at Hardesty Regional Library.
- How we serve our customers during the pandemic.
- The Tulsa City County Library mascot.
11 Clues: How we track and record incidents. • This brings the library to people. • The computer program we use the most. • The Tulsa City County Library mascot. • How customers get books we don't have. • The location of the Hispanic Resource Center. • How we serve our customers during the pandemic. • The location of the American Indian Resource Center. • ...
SCRAPPY | Policies 2023-07-28
Across
- When a first contactor completes an application, who is it passed to?
- Customer calls in applying for their 2nd through 6th loan, they were garnished on their first, how many months must we wait before we can proceed with another application?
- A Customer must have 2500 points to redeem a _______ ________
- Customer calls in to add more funds. They have an active loan with us and on their previous loan, they were garnished. They have made 4 or more on time payments. What must they do in order to receive additional funds?
- To have TPPA on file, we must also have this on file.
- Customer's family member calls in informing us they have died. They cannot find a death certificate, what other document would we accept?
- A customer can be within ____ days of meeting our 3 month employment requirement in order for us to proceed with an application.
- The 4 things we need to confirm for every payment are method, date, amount and __________.
Down
- A 3rd Party agency calls in wanting to discuss details on a customer's account. What do we need to make sure we have before continuing the call with the 3rd party agency?
- Customer paid off their last loan through their bank account, they have never had an R01 and do not need an ACH BS, they must at least be applying for their ___ loan in order for this scenario to be true.
- Exclusive customer calls in, DEMOS have been recently updated, what up to date documentation do we need to make sure they have on file?
- Customer uploads PS1-2 and a current military ID, what other documentation do we need?
- Customer calls in to make a payment, we haven't spoken with them in over 2 months, what do we need to get from them?
- A type of communication method we use with customers.
- A customer is connected to another account. The comment indicating the connection is _______.
- For some retirement customers, they do not receive and awards letter, instead they may receive a tax form or a ___________.
- If a customer has an ACH payment due on 07/31 and they paid off online at 6pm on 07/28, what is the word we use for their loan balance?
- Only residents of UT or ID that are on their 2nd loan could potentially receive their funds through a ______________.
18 Clues: To have TPPA on file, we must also have this on file. • A type of communication method we use with customers. • A Customer must have 2500 points to redeem a _______ ________ • When a first contactor completes an application, who is it passed to? • Customer uploads PS1-2 and a current military ID, what other documentation do we need? • ...
Price Planning and Strategies 2024-02-27
Across
- Margin: The percentage of revenue that exceeds the cost of goods sold, indicating how efficiently a company is managing its costs.
- -oriented Pricing: Setting prices based on the costs of production, ensuring that costs are covered while generating a profit.
- Share: The percentage of total sales in a market that is captured by a specific company or product.
- A pricing strategy where products are consistently priced low, offering value to customers.
- The financial gain obtained when the revenue earned from selling a product or service exceeds the total costs incurred in producing that product or service.
- The practice of charging excessive prices for goods, especially during emergencies when there is a high demand.
- Products sold at a loss to attract customers who are likely to buy other, more profitable products.
- and Expenses: The expenses incurred in producing a product or service, including factors like labor, materials, and overhead costs.
- -oriented Pricing: Setting prices based on customer demand, adjusting prices to maximize sales.
- Pricing: Setting prices based on competitors' prices to stay competitive in the market.
Down
- Pricing: Pricing strategies that end prices in odd or even numbers to influence consumer perception.
- Situations where a single company or group owns all or nearly all of the market for a particular type of product or service.
- Point: The level of sales at which total revenue equals total costs, resulting in neither profit nor loss for a business.
- Pricing: Setting high prices to convey a sense of quality and exclusivity for a product or service.
- Reductions in the price of a product to incentivize purchases or adjust base prices.
- The rivalry between businesses trying to attract customers with the goal of increasing sales and market share.
- Value: The worth or desirability that a product or service has in the eyes of consumers, often impacting the price they are willing to pay.
- Offering multiple products or services for a single price, often creating value for customers.
18 Clues: Reductions in the price of a product to incentivize purchases or adjust base prices. • Pricing: Setting prices based on competitors' prices to stay competitive in the market. • A pricing strategy where products are consistently priced low, offering value to customers. • ...
PDiC #1 - Digital x PLMM 2023-02-13
Across
- MEP is the acronyms for Market Execution _____
- Project Discovery use _____ methodology for its development
- DMS is the acronyms for _____ Management System
- The 3 pillars that PLMM focus into are Privilege & Rewards, Vehicle Performance and Protection and ________.
Down
- Customer can now redeem MESRA points using their ____ number with the introduction of Cardless MESRA
- PLMM aim to convert all Grab drivers to PETRONAS Syntium and service their cars at PETRONAS ________ as panel workshop
- Nationwide deployment of Cardless MESRA is planned to be completed in ___ 2023
- Customer can register for Cardless MESRA via _____ platform and activate the 6 digit passwords
8 Clues: MEP is the acronyms for Market Execution _____ • DMS is the acronyms for _____ Management System • Project Discovery use _____ methodology for its development • Nationwide deployment of Cardless MESRA is planned to be completed in ___ 2023 • Customer can register for Cardless MESRA via _____ platform and activate the 6 digit passwords • ...
Get Ready for Holiday 2020-11-23
Across
- customer loses a receipt and you can reprint TRUE or FALSE
- magnetically and charges iPhone 12
- in Apple Watch great for someone living alone
- features bay are organised by ......
- happens when you counter with anti-sound
- delivers 6x faster autofocus in low light and great for AR
Down
- what we clean with disinfectant wipes
- Apple app that controls smart devices
- Demo, how do we show customers how to use our products
- the L in APPLE Steps of Service
- part of mesh network
- what HomePods use to play in multiple rooms
12 Clues: part of mesh network • the L in APPLE Steps of Service • magnetically and charges iPhone 12 • features bay are organised by ...... • what we clean with disinfectant wipes • Apple app that controls smart devices • happens when you counter with anti-sound • what HomePods use to play in multiple rooms • in Apple Watch great for someone living alone • ...
The hospitality Industry 2024-10-15
Across
- A large outdoor area where people pay to go and enjoy themselves.
- A person who travels light without spending much money.
- They often specialize in pizza or burgers.
- Not expensive.
- A person who loves food.
- A small British house in the countryside.
- A French-style place where you can have dinner at a reduced price.
Down
- A vehicle which sells street food.
- It is usually found in schools or factories.
- A typical British dish.
- Hotels must have them to saitsfy their guests.
- Somebody who pays for a service.
12 Clues: Not expensive. • A typical British dish. • A person who loves food. • Somebody who pays for a service. • A vehicle which sells street food. • A small British house in the countryside. • They often specialize in pizza or burgers. • It is usually found in schools or factories. • Hotels must have them to saitsfy their guests. • ...
Business Leadership 2025-05-03
Across
- A plan to promote a product to the right audience.
- The ability to guide or influence others.
- A person or group buying a product or service.
- Working together toward a common goal.
- A goal you want to achieve.
Down
- A person responsible for leading a team.
- A person who starts and runs a business.
- Money earned and spent in a business.
- What a company stands for—right vs. wrong.
- A plan of action to achieve a goal.
- A company’s long-term direction and purpose.
- When customers return because they are happy.
12 Clues: A goal you want to achieve. • A plan of action to achieve a goal. • Money earned and spent in a business. • Working together toward a common goal. • A person responsible for leading a team. • A person who starts and runs a business. • The ability to guide or influence others. • What a company stands for—right vs. wrong. • A company’s long-term direction and purpose. • ...
Chapter 13.1 Key Terms Created by Giselle Briseno-Rodriguez 2019-01-11
Across
- a strategy to build customer relations
- distribution of goods or services from the producer directly to the customer
- group of customers who share common wants and needs
- distribution involving one or more intermediaries
Down
- a pathway to direct products to consumers
- the point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- the four main elements marketing, also called the four P's : product, place, price, promotion. It sometimes includes a fifth P, for people
- the process of planning, pricing,promoting, selling, and distributing ideas, goods, and services
8 Clues: a strategy to build customer relations • a pathway to direct products to consumers • distribution involving one or more intermediaries • group of customers who share common wants and needs • distribution of goods or services from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created By:Evan Durham 2018-01-09
Across
- a group of customers who share common wants and needs
- involves one or more intermediaries
- is the process of creating,promoting,and presenting a product or service to meet the wants and needs of consumers,wherever they are
- a strategy designed to foster customer loyalty, interaction and long-term engagement
Down
- a pathway to direct products to consumers
- occurs when goods or services are sold from the producer directly to the customer
- is the point at which total revenues,or sales,equal total costs and expenses of developing and offering a product or serrvice
- consists of four basic marketing strategies product,place,price,promotion
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • consists of four basic marketing strategies product,place,price,promotion • occurs when goods or services are sold from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created by: May Huff 2015-01-11
Across
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- Distribution of goods or services from the producer directly to the customer
- A strategy to build customer relations
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
Down
- A group of customers who share common wants and needs
- A pathway to direct products to customers
- Distribution involving one or more intermediaries
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Strategic Marketing crossword 2022-10-31
Across
- the consulting company who invented the '7S' model for internal (company) analysis
- the need for a product or service. Also seen as the flipside of supply
- the benefit a customer sees, and the reason they buy
- the layer of the environment that contains customers, competitors and collaborators
Down
- the aspect of an organisation the customer sees; helps to distinguish from competitive offerings.
- a small, perhaps unique, market segment. Often these are too small for bigger competitors to target
- the process of dividing a market into addressable chunks
- the layer of the environment for which PESTLE is applicable
8 Clues: the benefit a customer sees, and the reason they buy • the process of dividing a market into addressable chunks • the layer of the environment for which PESTLE is applicable • the need for a product or service. Also seen as the flipside of supply • the consulting company who invented the '7S' model for internal (company) analysis • ...
13.1 Key terms Created by: Aiden Goen 2017-01-09
Across
- A pathway to direct products to customers.
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services.
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people.
- The point at which total revenues, or sales, equal total costs and expenses of marketing and distributing a product or service.
Down
- Distribution involving one or more intermediaries.
- A strategy to build customer relations.
- Distribution of goods or services from the producer directly to the customer.
- A group of customers who share common wants and needs.
8 Clues: A strategy to build customer relations. • A pathway to direct products to customers. • Distribution involving one or more intermediaries. • A group of customers who share common wants and needs. • Distribution of goods or services from the producer directly to the customer. • ...
13.1 Jet Terms Created by: Puja Patel 2017-01-10
Across
- A strategy to build customer relations
- Distribution involving one or more intermediaries
- The process of planning, pricing,promoting,selling, and distributing ideas, goods, and services
- Distribution of goods or services from the producer directly to the customer
Down
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- A pathway to direct products to consumers
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
- A group of customers who share common wants and needs
8 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
13.1 Key Terms Created by Chelsea May 2018-01-05
Across
- a strategy to build customer r4elations
- distribution of goods or services from the producer directly to the customer
- distribution involving one or more intermediaries
Down
- the point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- the four main elements of marketing, also called the four p's: product, place, price, and promotion. It sometimes includes a fifth p, for people.
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- a pathway of to direct products to consumers
- a group of customers who share common wants and needs
8 Clues: a strategy to build customer r4elations • a pathway of to direct products to consumers • distribution involving one or more intermediaries • a group of customers who share common wants and needs • distribution of goods or services from the producer directly to the customer • ...
All Things CWB Digital 2023-10-20
Across
- Business User Administration
- Business Number Validation
- Business Online Banking
- Identity & Access Management
- CWB Product Owner
- Digital Client Onboarding
- Customer Information Management
- Forms Repository
- Contextual Banking Experience
- Customer Information file
- Vendor Application
- Validate a Transaction
- Request Funds
- User Notifications
Down
- Landing Screen
- Virtual Chief Operating Officer
- Middleware application
- User that is not a bank customer
- Statement Repository
- Recurring Move Money feature
- User Management
- Bill Payee
- Multifactor Authentication
- Bank to bank transfers
- Canadian Western Bank
- Group of Users
- Core Banking System
27 Clues: Bill Payee • Request Funds • Landing Screen • Group of Users • User Management • Forms Repository • CWB Product Owner • Vendor Application • User Notifications • Core Banking System • Statement Repository • Canadian Western Bank • Middleware application • Bank to bank transfers • Validate a Transaction • Business Online Banking • Digital Client Onboarding • Customer Information file • ...
SCRAPPY | Policies 2023-07-28
Across
- When a first contactor completes an application, who is it passed to?
- Customer calls in applying for their 2nd through 6th loan, they were garnished on their first, how many months must we wait before we can proceed with another application?
- A Customer must have 2500 points to redeem a _______ ________
- Customer calls in to add more funds. They have an active loan with us and on their previous loan, they were garnished. They have made 4 or more on time payments. What must they do in order to receive additional funds?
- To have TPPA on file, we must also have this on file.
- Customer's family member calls in informing us they have died. They cannot find a death certificate, what other document would we accept?
- A customer can be within ____ days of meeting our 3 month employment requirement in order for us to proceed with an application.
- The 4 things we need to confirm for every payment are method, date, amount and __________.
Down
- A 3rd Party agency calls in wanting to discuss details on a customer's account. What do we need to make sure we have before continuing the call with the 3rd party agency?
- Customer paid off their last loan through their bank account, they have never had an R01 and do not need an ACH BS, they must at least be applying for their ___ loan in order for this scenario to be true.
- Exclusive customer calls in, DEMOS have been recently updated, what up to date documentation do we need to make sure they have on file?
- Customer uploads PS1-2 and a current military ID, what other documentation do we need?
- Customer calls in to make a payment, we haven't spoken with them in over 2 months, what do we need to get from them?
- A type of communication method we use with customers.
- A customer is connected to another account. The comment indicating the connection is _______.
- For some retirement customers, they do not receive and awards letter, instead they may receive a tax form or a ___________.
- If a customer has an ACH payment due on 07/31 and they paid off online at 6pm on 07/28, what is the word we use for their loan balance?
- Only residents of UT or ID that are on their 2nd loan could potentially receive their funds through a ______________.
18 Clues: To have TPPA on file, we must also have this on file. • A type of communication method we use with customers. • A Customer must have 2500 points to redeem a _______ ________ • When a first contactor completes an application, who is it passed to? • Customer uploads PS1-2 and a current military ID, what other documentation do we need? • ...
Commerce 2022-03-22
Across
- Something made and sold to consumers
- Basically entrepreneurship, how businesses make a profit
- The opposite of spend
- A comment that a customer leaves regarding the quality of product or service
- To us money
- A legally binding agreement
Down
- The way which you exchange money for a product
- Someone who purchases and uses products
- A statement that guarantees quality
- A marketing strat that attracts customers
- Australian competition and consumer commission
- A trick that deceives customers to give up their money for something not worth the money
12 Clues: To us money • The opposite of spend • A legally binding agreement • A statement that guarantees quality • Something made and sold to consumers • Someone who purchases and uses products • A marketing strat that attracts customers • The way which you exchange money for a product • Australian competition and consumer commission • ...
ROUTELIFT CROSSWORDS 2024-09-10
Across
- the sale of goods to the public
- Name of a brand
- Ecommerce Platform for All Businesses.
- an object wrapped in paper or packed in a box.
- the action of helping or doing work for someone.
- a person who buys goods or services from a business.
- the state of being able to proceed with something without difficulty.
Down
- the action of delivering parcels, or goods
- moving or capable of moving at high speed.
- a small business
- a person who sets up a business
- a person who rides a bike
12 Clues: Name of a brand • a small business • a person who rides a bike • the sale of goods to the public • a person who sets up a business • Ecommerce Platform for All Businesses. • the action of delivering parcels, or goods • moving or capable of moving at high speed. • an object wrapped in paper or packed in a box. • the action of helping or doing work for someone. • ...
Metrics Crossword 2022-12-21
Across
- The rate at which someone or something is able to move or operate
- How clients reach us
- Cases that aren't closed
- Performance feedback
- Metrics should be ____
- Cases that aren't open
Down
- What are quantifiable measures used to track business processes to judge the performance level of your business
- CSAT measures this for a client
- Clients may get this after case closure
- The percentage of inbound contacts that were answered within the wait time threshold set in the account. _____ Level
- Another word for customer
- Average ____ Time
12 Clues: Average ____ Time • How clients reach us • Performance feedback • Metrics should be ____ • Cases that aren't open • Cases that aren't closed • Another word for customer • CSAT measures this for a client • Clients may get this after case closure • The rate at which someone or something is able to move or operate • ...
Accounting 2023-05-16
Across
- Certified Public Accountant
- Type of business that expands world-wide
- Best way to stay organized
- Analyze financial data to look for evidence of crimes
- Responsible for creating the financial reports that executives use to make business decisions
- The company Mark and Jordan work at
Down
- A business that provides accounting services to other firms/individuals
- The service line for auditors
- What is our job title?
- Must file in mid April if you earned income
- Most used software for accountants
- Proper term when referring to a customer
12 Clues: What is our job title? • Best way to stay organized • Certified Public Accountant • The service line for auditors • Most used software for accountants • The company Mark and Jordan work at • Type of business that expands world-wide • Proper term when referring to a customer • Must file in mid April if you earned income • Analyze financial data to look for evidence of crimes • ...
Credit Cards 2016-12-11
Across
- the amount of money borrowed
- give money to someone for a product or service
- the price paid for the use of borrowing money
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- a form of currency
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
Down
- a thing given in recognition of one's service, effort, or achievement.
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- an advantage or profit gained from something
- money you get back form spending money on a credit card
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-09
Across
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- the price paid for the use of borrowing money
- give money to someone for a product or service
Down
- the amount of money borrowed
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- a thing given in recognition of one's service, effort, or achievement.
- a form of currency
- an advantage or profit gained from something
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-13
Across
- a thing given in recognition of one's service, effort, or achievement.
- an advantage or profit gained from something
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- give money to someone for a product or service
Down
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- the price paid for the use of borrowing money
- the amount of money borrowed
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- a form of currency
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Marketing Distribution channel 2025-01-26
Across
- A group of customers with similar characteristics or needs
- The collection of tools used to communicate with customers, such as advertising or social media
- The process of planning and executing the promotion, pricing, and distribution of goods or services
- A place where goods are sold to consumers
- Selling products online is an example of this type of channel
- The person or business involved in moving a product from manufacturer to consumer
Down
- A unique name, term, or symbol used to identify a product or service
- A high price to reflect exclusivity
- The process of analyzing and identifying customer needs to create value
- The financial value exchanged for a product or service
10 Clues: A high price to reflect exclusivity • A place where goods are sold to consumers • The financial value exchanged for a product or service • A group of customers with similar characteristics or needs • Selling products online is an example of this type of channel • A unique name, term, or symbol used to identify a product or service • ...
The Missing Discipline Behind Failure to Scale 2025-09-11
Across
- The broader scope of activities include supply chain management, ____ and customer service.
- Bosch had to ____ a network of bike retailers to succeed
- Use existing resources or relationships to gain advantage
- Bosch solved its service problem by entering a __with Magura
- The acquisition of Choicepoint by LexisNexis allowed them to offer ___ products to their customers
Down
- Working backwards from ambition involves formulating strategic options on customers, ___ and capacities
- Corporate ventures sometimes ___assets from startups when building is too costly
- when entering the homehealth market, BestBuy’s ambition was to “____ care at home for everyone”
- LexisNexis Risk Solutions began as a business unit and later moved up to the ____ level as it scaled.
- Trigger points provide a ___ point for businesses
10 Clues: Trigger points provide a ___ point for businesses • Bosch had to ____ a network of bike retailers to succeed • Use existing resources or relationships to gain advantage • Bosch solved its service problem by entering a __with Magura • Corporate ventures sometimes ___assets from startups when building is too costly • ...
Marketing 2023-09-27
Across
- customers’ desires for products coupled with the resources needed to obtain them
- the process by which some transfer of value occurs between a buyer and a seller
- the coordination of a marketer’s communication efforts to influence attitudes or behavior
- the desire to satisfy needs in specific ways that are culturally and socially influenced
- intangible products that are exchanged directly between the producer and the customer
Down
- any location or medium used to conduct an exchange
- the assignment of value, or the amount the consumer must exchange to receive the offering
- the ultimate user of a good or service
- the availability of the product to the customer at the desired time and location
9 Clues: the ultimate user of a good or service • any location or medium used to conduct an exchange • the process by which some transfer of value occurs between a buyer and a seller • customers’ desires for products coupled with the resources needed to obtain them • the availability of the product to the customer at the desired time and location • ...
True Eye Experts Core Values 2023-03-10
BHMIS Crossword Challenge! 2019-02-12
Across
- Implementation of an EHR will increase customer service to our _____, improving our continuum of care.
- DBH Director.
- New system replacing SIMON.
- Behavioral Health Management _____ System.
- San _____ County.
- DBH Director.
Down
- Vendor for new billing & EHR system.
- This EHR and new billing system will assist DBH in achieving its Vision, _____ and Values.
- The _____ Team is in charge of coordinating information dissemination to DBH staff.
- _____ Health Record.
- Department of _____ Health.
- Electronic Health Records are digitized records that track a client's medical history.
12 Clues: DBH Director. • DBH Director. • San _____ County. • _____ Health Record. • New system replacing SIMON. • Department of _____ Health. • Vendor for new billing & EHR system. • Behavioral Health Management _____ System. • The _____ Team is in charge of coordinating information dissemination to DBH staff. • ...
February Accounting 2025-03-19
Across
- Mike that sent the most emails in February
- Not a proper acronym for Commerce Hub
- Something still needed for Best Metal Products
- Accounts that are never easy to set up with payroll site
- Accountings least favorite way we sell things
Down
- New software I had so much fun learning
- Who asked me 1 million questions last month?
- Customer service can finally do this on there own
- All I hear about around the dinner table
- How accounting remembers acronyms
- Amazon made me do it this month
11 Clues: Amazon made me do it this month • How accounting remembers acronyms • Not a proper acronym for Commerce Hub • New software I had so much fun learning • All I hear about around the dinner table • Mike that sent the most emails in February • Who asked me 1 million questions last month? • Accountings least favorite way we sell things • ...
The New Services Time Crossword 2025-11-04
Across
- Transport provider
- If the customer is at fault we ........ the service fee
- Help! How do I know what I can modify in an order?
- Stop toppling furniture
- Make sure they are correct in the case!
- The order status when its paid and just dropped into the system
- Where news and updates can be found now
- Who you gonna call? (hint, not specialists this time)
Down
- Our transport provider that is all green
- What is DOI?
- I have wheels and deliver to you
- If the store is too far, and delivery is too expensive
12 Clues: What is DOI? • Transport provider • Stop toppling furniture • I have wheels and deliver to you • Make sure they are correct in the case! • Where news and updates can be found now • Our transport provider that is all green • Help! How do I know what I can modify in an order? • Who you gonna call? (hint, not specialists this time) • ...
Amazon.in 2015-09-23
Across
- Amazon started with these first
- Local store owners are invited to join Amazon
- Id given to each unique product uploaded on Amazon
- Seller does this to let Amazon know that he shipped the item
- Source rating is used in this concept
Down
- Item's Description is displayed on this page
- Sellers win to earn more revenue (Shown on the detail page)
- Sellers' offers are discplayed on this page
- Categories that need approval
- Amazon takes care of shipping and customer service
- Order Email sent to the seller
11 Clues: Categories that need approval • Order Email sent to the seller • Amazon started with these first • Source rating is used in this concept • Sellers' offers are discplayed on this page • Item's Description is displayed on this page • Local store owners are invited to join Amazon • Id given to each unique product uploaded on Amazon • ...
Personal Finance Vocabulary 2023-04-03
Across
- Money borrowed to purchase a good or service
- I=prt
- A plan of how to spend your money
- The ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future
- The initial amount of money
- The amount of money a lender charges a borrower
- Money put away at a later time
Down
- A=p(1+r)^t
- Income BEFORE taking out taxes and deductions
- The amount of YEARS
- Income AFTER taking out deductions
11 Clues: I=prt • A=p(1+r)^t • The amount of YEARS • The initial amount of money • Money put away at a later time • A plan of how to spend your money • Income AFTER taking out deductions • Money borrowed to purchase a good or service • Income BEFORE taking out taxes and deductions • The amount of money a lender charges a borrower • ...
Economics 3rd Grade 2021-03-31
Across
- The arena of commercial dealings
- The things you cannot live without
- How much a product or service is wanted or not wanted
- When a business or entrepreneur does something for you
- When you buy something, you are a...
- When you come into a shop you are a...
Down
- The amount of something kept
- Things you would like to have
- The founder or owner of a business
- The use of money, resources and means of production
- Another word for products
11 Clues: Another word for products • The amount of something kept • Things you would like to have • The arena of commercial dealings • The founder or owner of a business • The things you cannot live without • When you buy something, you are a... • When you come into a shop you are a... • The use of money, resources and means of production • ...
All Things CWB Digital 2023-10-19
Across
- Contextual Banking Experience
- Recurring Move Money function
- Multifactor Authentication
- Bank to bank transfers
- Customer Information Management
- Identity & Access Management
- Permissions
- User Management
- Virtual Chief Operating Officer
- Request Funds
- Group of Users
- Business Online Banking
- Landing Screen
- Vendor Application
Down
- Bill Payee
- Middleware application
- Forms Repository
- Validate a Transaction
- CWB Product Owner
- Statement Repository
- User that is not a bank customer
- Canadian Western Bank
- Business Number Validation
- Core Banking System
- Digital Client Onboarding
- Business User Administration
- User Notifications
- Customer Information file
28 Clues: Bill Payee • Permissions • Request Funds • Group of Users • Landing Screen • User Management • Forms Repository • CWB Product Owner • User Notifications • Vendor Application • Core Banking System • Statement Repository • Canadian Western Bank • Middleware application • Validate a Transaction • Bank to bank transfers • Business Online Banking • Digital Client Onboarding • Customer Information file • ...
Crown - An Ode to a Humble Dish 2021-02-19
Across
- At least as (n,L)
- Small booths or stands where food or other goods are sold at markets or festivals (s)
- Very hard physically (b)
- Adjust a product or service to suit the customer (a)
- Copy; reproduce (r)
- Covering; hiding (m)
- Spend big; slash out; spend freely (s)
- A rounded Chinese pan used to stir fry food (w)
Down
- Lines of people waiting for something (q)
- Put off; made someone less interested in (d)
- Extreme (i)
- Produced at the time of ordering (t,o)
- Word or expression (t)
- Extremely hot (b,h)
- Be flavoured with salt, pepper, sauces or herbs (s)
- Business; industry (t)
- A quantity of food suitable for one person (s)
17 Clues: Extreme (i) • At least as (n,L) • Extremely hot (b,h) • Copy; reproduce (r) • Covering; hiding (m) • Word or expression (t) • Business; industry (t) • Very hard physically (b) • Produced at the time of ordering (t,o) • Spend big; slash out; spend freely (s) • Lines of people waiting for something (q) • Put off; made someone less interested in (d) • ...
CS Week 2025-09-12
Across
- Where does Emily live?
- 86's branding is what two main colors? Red and _
- Joe _ works for which company?
- Inside every snail shell is a tiny _ ball
- Who was the first Disney princess to have a tattoo?
- What breed is Candice's dog?
- What service did 86 make calls on, before Twilio?
- Anna has dogs, but what other breed of animal does she have?
- What Customer did Ace help go live?
- Where did Kenny work before 86?
Down
- Who starred in a recent GAP ad?
- What is Shantell's last name?
- How many dogs does May have?
- Repairs and _
- Came all this way, had to explain, direct from _
- What is on Kenia's zoom background?
- JP works for what company?
17 Clues: Repairs and _ • Where does Emily live? • JP works for what company? • How many dogs does May have? • What breed is Candice's dog? • What is Shantell's last name? • Joe _ works for which company? • Who starred in a recent GAP ad? • Where did Kenny work before 86? • What is on Kenia's zoom background? • What Customer did Ace help go live? • Inside every snail shell is a tiny _ ball • ...
Decorating a house 2013-03-31
8 Clues: Presently. • In any case. • To search for a new job. • The act of painting something. • The act of making a flat look nicer. • A person who pays for items or a particular service. • An unexpected phone call to do with some difficulty. • A place where you can buy paint, tools and building material.
POS 2022-02-23
Across
- The cashier must return the change to the customer together with the
- Providing after-sales service helps to enhance the level of customers’
- if Wifi not available, payment made by
Down
- check counterfeit notes
- Debit card for payment usage
- Credit card payment
- Applepay,androidpay, google pay
- 7% changed on top of product purchased
8 Clues: Credit card payment • check counterfeit notes • Debit card for payment usage • Applepay,androidpay, google pay • 7% changed on top of product purchased • if Wifi not available, payment made by • The cashier must return the change to the customer together with the • Providing after-sales service helps to enhance the level of customers’
One Hen - Vocabulary 2023-10-01
8 Clues: the money you save • strongly or firmly held • have enough money to pay for • the money you pay for a service • the money you borrow from a bank • someone who buys goods from a shop • the money you gain by selling things or doing business • the possibility that something bad or dangerous might happen
Operations Management 2023-04-30
Across
- Production that is more reliant on machinery.
- A good or service that meets or exceeds customer expectations.
- A production process where items flow along the production line in a continuous process.
- The help and advice provided by a firm before, during and after a product is purchased.
- Materials or Goods kept by a business for use in production or sale.
- Part of the supply chain that handles the transport of resources.
- How well a business minimises waste during the production process.
- The act of buying goods or services from an external source.
- Production A Japanese approach to production that aims to minimise waste.
- Always holding extra stock for when or if it is needed.
Down
- The process of transforming inputs into goods and services that can be sold.
- Production that is more reliant on employees.
- Where everyone is focused on preventing errors occurring and ensuring quality at each stage of the production process.
- Checking the quality of a product at the end of the production process.
- A production process that makes one off items to meet individual customer needs.
- Buying and selling online through mobile devices.
- A Japanese concept that means continuous improvement.
- A lean technique where a business holds no spare stock.
18 Clues: Production that is more reliant on machinery. • Production that is more reliant on employees. • Buying and selling online through mobile devices. • A Japanese concept that means continuous improvement. • A lean technique where a business holds no spare stock. • Always holding extra stock for when or if it is needed. • ...
Ch. 12.1 Role of Operations 2024-03-20
Across
- All the activities required to create a product.
- Activity of checking raw materials received or products produced to ensure the quality meets expectations.
- Finding suppliers of materials needed for production.
- Selection of raw materials needed to produce a finished product.
- Assortment or selection of items a business has on hand at a particular point in time.
- Area of management involved in ordering and receiving items.
Down
- Area of management that focuses on the production of goods and services.
- All the activities involved in operating a manufacturing facility.
- Businesses, people, and activities involved in turning raw materials into products and delivering them to end users.
- Consists of products that are partially completed.
- refers to the activities involved in getting a good or service to the end user.
- All activities involved in delivering a service to a customer.
12 Clues: All the activities required to create a product. • Consists of products that are partially completed. • Finding suppliers of materials needed for production. • Area of management involved in ordering and receiving items. • All activities involved in delivering a service to a customer. • Selection of raw materials needed to produce a finished product. • ...
Market Research Part 1 Wednesday Clock-in 2025-03-18
Across
- A smaller group of people, families, businesses, or organizations with common characteristics or needs.
- Dividing the market by the relationships between customers and the good or service.
- The process of dividing a large market into smaller groups.
- The data about people’s preferences or choices.
Down
- Dividing the market by customers’ personal statistics.
- The detailed description of target market customers based on demographic, geographic, psychographic, and behavioral information.
- How often a customer buys or uses a good or service.
- The qualities, such as age, gender, and income, of a specific group of people.
- The specific group of customers at which a company aims its goods and services. This group is most likely to buy the products.
- Involves dividing a market based on where customers live.
- Companies that sell to other businesses.
- Companies that sell primarily to consumers.
12 Clues: Companies that sell to other businesses. • Companies that sell primarily to consumers. • The data about people’s preferences or choices. • How often a customer buys or uses a good or service. • Dividing the market by customers’ personal statistics. • Involves dividing a market based on where customers live. • ...
Compliance 2019-08-14
Across
- The first step before offering screen sharing is to confirm whether the customer is a ______
- What is the article that explains Apple's Global Privacy Policy?
- You must explain to the customer that you can see the customer's screen but you can't ______ it
- If offering screen sharing via Bomgar, ask the customer to read the _____ at ara.apple.com or in the invitation email
- What is the article that explains how to handle screen-sharing interactions?
- If you feel that it's in the customer's best ______, offer to share screens
- Before initiating the screen sharing session, explain to the customer that the session will be recorded for ______ purposes
- If the device has macOS 10.10 or later or iOS 10 or later, can connect to WiFi, and the device has an Apple ID signed into iCloud or registered with iMessage, screen sharing using ______
Down
- If the device doesn't meet the requirements for SafeView, offer screen sharing using _____
- Always offer to share screens when guiding a customer through steps on the device the customer needs help with. The question or issue can relate to iOS or macOD, an app, or an ______ feature that doesn't require a customer to perform identity verification or doesn't require a resolution using the iCloud Support App tool
- What is the article that explains how to verify the identity of an Apple ID account holder?
- What is the article that lists when we are required to offer screen sharing to a customer?
- When verifying someone's identity, we must first ask if the caller is the ______
- The customer should provide all ______ information
- If offering screen sharing via SafeView, ask for the customer's Apple ID that is signed into iCloud or the phone number registered with iMessage on the _____
- Also explain that the session can be ______ at any time if the customer needs to remove content that is confidential or inappropriate for a work environment
16 Clues: The customer should provide all ______ information • What is the article that explains Apple's Global Privacy Policy? • If you feel that it's in the customer's best ______, offer to share screens • What is the article that explains how to handle screen-sharing interactions? • When verifying someone's identity, we must first ask if the caller is the ______ • ...
Business objectives 2022-09-18
Across
- Often a business will want to maximize this
- share, How much of the total market do we have
- Often social enterprises have this aim
- Any objective must be this not to demotivate
- The surplus money made after all costs are paid
Down
- This group wishes for service to improve
- How we measure our share of the total market
- A common objective for many new businesses
- All objectives should satisfy these requirements
- When an objective has a quantitative value
- Another name for an objective
- When a business wants to get bigger
12 Clues: Another name for an objective • When a business wants to get bigger • Often social enterprises have this aim • This group wishes for service to improve • A common objective for many new businesses • When an objective has a quantitative value • Often a business will want to maximize this • How we measure our share of the total market • ...
372 RCG Trivia 2023-01-05
Across
- First of seven mission critical tasks
- Explosive mouintain of 1980
- The Centenial State
- Idaho's claim to fame
- Regular customer service training is a _______ responsibility
- SCOD month for Lt Col
Down
- number of 372 RCG flights that made goal in quarter one
- product that aids Flight Chiefs with expectations
- Known as the avocado capitol of the world
- Everything is bigger in Texas, but not as big as this state!
- IMPACT accronym for overcomming an objection
- How expectations should be made based on the 372 RCG lines of effort
12 Clues: The Centenial State • Idaho's claim to fame • SCOD month for Lt Col • Explosive mouintain of 1980 • First of seven mission critical tasks • Known as the avocado capitol of the world • IMPACT accronym for overcomming an objection • product that aids Flight Chiefs with expectations • number of 372 RCG flights that made goal in quarter one • ...
Testing testing... 2014-09-09
Across
- Never to be shared
- Disability, NI number and Ethnic Origin would be an example of this type of personal data
- Type of Progression
- All our customers must be this unless their a JobCentre Plus customer
- A type of Personal Data
- All advisers and actions should be this
Down
- You must be this before you can progress
- This chocolate bar motivates our customers
- ..... is responsible for keeping information secure
- Must be worn by staff at all times
- It's okay to use if money's not involved
- The new National Careers Service web based system
12 Clues: Never to be shared • Type of Progression • A type of Personal Data • Must be worn by staff at all times • All advisers and actions should be this • You must be this before you can progress • It's okay to use if money's not involved • This chocolate bar motivates our customers • The new National Careers Service web based system • ...
INTRODUCTION TO ICT 2024-08-04
Across
- an example of bookmarking site
- merging of distinct technologies into a single product or service
- one who makes purchases or avails the goods and services
- A group of connected devices that share information.
Down
- media created to assist PWDs
- tangible component of ICT
- hardware that serves as the storage house of data coming in and out
- A set of rules to protect a computer systems
- devices such as desktop computers, laptop computers,
- or smartphones that are used to send requests or instructions over the Internet
- The brain of the computer
- the system
12 Clues: the system • tangible component of ICT • The brain of the computer • media created to assist PWDs • an example of bookmarking site • A set of rules to protect a computer systems • devices such as desktop computers, laptop computers, • A group of connected devices that share information. • one who makes purchases or avails the goods and services • ...
Enrich Rental System 2016-05-03
Across
- If a customer is being billed 5 out of 7 days, an ______ contract type has been selected on the rental agreement (5)
- Rental customer requires a rental replacement vehicle, create a _________Agreement (6)
- Select the ____________ Equipment tab to display Ryder vehicles that are available for rent at different locations (9)
- From the Lease Rental screen select the __________ tab to search for customer rental rates (8)
- A reservation must be converted into a _________ ___________ when a customer collects a rental vehicle (6,9)
- RSPOT, RLTR, RWEEK are all different ____________ types (8)
- Before creating a Linked or Substitution Agreement, it is essential that the __________ _____ of the vehicle is double checked (9,4)
- When creating a reservation using an _____T and _____K contract type the rates are automatically generated through the system (5,5)
- Lease customer requires a rental replacement vehicle, Create a ____________ Agreement (12)
Down
- From the Insurance Policy screen select ______ ________ to extend the expiry date on an insurance policy (6,6)
- Rental agreement additional charges include; fuel, delivery/collection and ________ ________(6,6)
- Select the _________ _____________tab to add insurance details to the system (5,10)
- A _____________ must be created on the system when a customer has made a booking (11)
- When a vehicle is sent to a dealer for repair work, a _________ ____ agreement must be created (7,3)
- Every customer rental agreement must have a ___ ________(2,6)
15 Clues: RSPOT, RLTR, RWEEK are all different ____________ types (8) • Every customer rental agreement must have a ___ ________(2,6) • Select the _________ _____________tab to add insurance details to the system (5,10) • A _____________ must be created on the system when a customer has made a booking (11) • ...
Housekeeping. 2025-03-31
Across
- Energy efficiency improvement.
- Waste management process.
- Gives guest a choice to not have their linens and towels refreshed daily, which can significantly reduce the amount of water, detergent, and electricity needed to launder them.
- A process for room attendants to collect, bag , and label lost items.
- Refillable dispensers for guest toiletries.
- Sustainable resource management.
- Sanitation supplies for guest services.
- Sustainable water management.
Down
- Efforts made by the staff in conjunction with guests to be more economically and environmentally friendly.
- Keycard encryption and security technology.
- Sustainable beverage solutions for guests.
- Customer service experience.
12 Clues: Waste management process. • Customer service experience. • Sustainable water management. • Energy efficiency improvement. • Sustainable resource management. • Sanitation supplies for guest services. • Sustainable beverage solutions for guests. • Keycard encryption and security technology. • Refillable dispensers for guest toiletries. • ...
Crosswords - Vocabulary Review 2025-12-09
Across
- A person who buys something from a store or service.
- Something you do regularly.
- To reach a place.
- A place where you can read or borrow books.
- A part of the day between lunch and evening.
- Making a lot of loud sounds.
- The time between late afternoon and night.
Down
- In the open air and not in a building.
- Feeling tired because nothing is interesting.
- To stop doing something for a short time.
- Tasting very good.
- A time when you stop working or studying and travel or relax.
12 Clues: To reach a place. • Tasting very good. • Something you do regularly. • Making a lot of loud sounds. • In the open air and not in a building. • To stop doing something for a short time. • The time between late afternoon and night. • A place where you can read or borrow books. • A part of the day between lunch and evening. • Feeling tired because nothing is interesting. • ...
Unit 6 单词复习 2025-12-19
Across
- a person who buys things in a shop
- a large amount of something
- two slices of bread with food between them
- help given to customers in a shop or restaurant
- something oily in food or body
- something sweet used in food and drinks
- a hot drink made from beans
Down
- to sit down or find a place to sit
- normal or typical
- related to doctors or hospitals
- a round flat piece of meat in a bread roll
- a mix of raw vegetables, often with dressing
12 Clues: normal or typical • a large amount of something • a hot drink made from beans • something oily in food or body • related to doctors or hospitals • to sit down or find a place to sit • a person who buys things in a shop • something sweet used in food and drinks • two slices of bread with food between them • a round flat piece of meat in a bread roll • ...
Fincaha Fast Food Promotion 2022-01-09
7 Clues: to pay • to eat dinner • the promoting of something • one that buys a product or service • a paper that records a business dealing • to sell or offer for sale at a lowered price • an act or instance of making or becoming open
Ammmmyyy 2025-11-19
7 Clues: is there sound in space? • what is elyse's middle name? • what is NZ's national sport? • how many kids does Stuart have? • service best department at Gurit • what animal proposes with a pebble? • zealand what country was the first to let woman vote?
Accounting Firm Crossword 2024-09-25
Across
- Replacement tool for GFR
- Ensures reports or processes adhere to the laws, industry standards or internal policies
- Before the firm undertook certain changes, this role was called Partner; leader of a school
- Accounting & Reporting Advisory Services
- An individual who has undertaken training to be a dedicated resource for a technology/service
- Office of Tax Quality and Risk Management
- Core Business Services
Down
- The software used for most internal/external webpages we create
- Our company's new ownership model
- CORE value: __ First
- A OneSource product used to prepare certain tax returns
- Forensic Investigation and Litigation Services
- The firm's strategic plan
- International Auditing and Accounting Standards Board
- GoSystemTax RS
- Customer Relationship Management
- Statement of Work
17 Clues: GoSystemTax RS • Statement of Work • CORE value: __ First • Core Business Services • Replacement tool for GFR • The firm's strategic plan • Customer Relationship Management • Our company's new ownership model • Accounting & Reporting Advisory Services • Office of Tax Quality and Risk Management • Forensic Investigation and Litigation Services • ...
Sales I - Customer Objection 2023-10-10
Across
- A closing technique in which the salesperson helps the customer reach a buying decision by reducing the number of items from which to choose, and then asking the customer to choose between the remaining ones
- A closing technique in which a salesperson answers a customer’s objection so that the customer no longer has a reason not to buy
- A percentage of the total sale amount paid to the individual or business that makes the sale
- A motivator (in sales, for example, a monetary bonus for reaching a certain goal)
- The point in the selling process at which the customer makes a favorable buying decision
- A closing technique that depends upon the salesperson’s proving a point to the customer to remove obstacles to the sale
- A closing technique that involves getting the customer to make minor decisions about a purchase before asking for the major decision of whether to buy or not; also known as stimulus-response close
- The sales procedure in which the salesperson shows the customer the benefits of the product’s features; includes the sales dialogue and product demonstration
- A closing technique in which the salesperson tells a story about other people who successfully made a buying decision and how the product solved their problem
- A closing technique that uses products that go with the item being presented to help customers make buying decisions
Down
- A closing technique that involves comparing a product’s pros and cons
- A closing technique in which the salesperson stops talking after the presentation to allow the prospect time to think and to respond
- A closing technique in which the salesperson stresses the enjoyment or the benefits the customer will enjoy from owning a product
- A closing technique in which the salesperson reviews a product’s features and benefits at the conclusion of the presentation
- A closing technique in which the salesperson stops talking after the presentation to allow the prospect time to think and to respond
- A closing technique in which the salesperson creates a sense of urgency to buy by mentioning that the item being presented is one-of-a-kind or in limited supply
- A point of difference between a customer and a salesperson that may prevent a sale; the customer's reason for not buying
- A closing technique in which the salesperson takes for granted that the customers agree with all that has been said in the presentation and that they will buy
- A closing technique in which customers are offered something extra for buying immediately
- The most simple and natural of all closing techniques; involves merely asking the customer to buy
20 Clues: A closing technique that involves comparing a product’s pros and cons • A motivator (in sales, for example, a monetary bonus for reaching a certain goal) • The point in the selling process at which the customer makes a favorable buying decision • A closing technique in which customers are offered something extra for buying immediately • ...
How much do you know Arcolab? 2022-03-29
18 Clues: bill • ITSM • serve • result • people • Follow • Acquire • Seminar • measure • connect • Customer • business • newsletter • Information • Arcolab behaviour • Way of doing things • Knows everything about you • word for customer experience
CREATING A BUSINESS - SOME NOUNS AND VERBS 2024-11-12
Across
- An item or service that a business sells to customers.
- To discuss and make an agreement about something, usually in business.
- To make products in large quantities, usually in a factory.
- The money a business makes after paying its costs.
- The process of finding out information to help a business.
- A person who starts and manages a business.
- To put money into something to make a profit later.
- The name, symbol, or image that identifies a business or product.
- A company or person that provides goods or services to a business.
- To provide money for a business or project.
- A business agreement where two or more people work together to run a business.
Down
- The other businesses that sell similar products or services.
- Money put into a business or project with the hope of making a profit.
- To start or introduce a new product, service, or business.
- A person or company that buys goods or services.
- A plan or method to achieve a goal, especially in business.
- A plan that shows how much money a business will earn and spend.
- To tell people about a product or service through different methods.
- To improve or make something more advanced.
- The money a business spends on costs like rent, salaries, etc.
- The area or group of people where products or services are sold.
- The money or assets used to start or run a business.
- The total amount of money a business receives from selling goods or services.
23 Clues: To improve or make something more advanced. • A person who starts and manages a business. • To provide money for a business or project. • A person or company that buys goods or services. • The money a business makes after paying its costs. • To put money into something to make a profit later. • The money or assets used to start or run a business. • ...
Business and Marketing Vocabulary 2024-04-12
Across
- Research data that misrepresents results because of the inappropriate way questions were asked.
- To make a statement that is more understandable. To express a clear position.
- Gathering original data.
- Data obtained by providing an experience or an observation.
- A demographically diverse group of people assembled to participate in a guided discussion about a particular product or service before it is launched.
- Analysis. Efforts to determine market size and trends, customer preferences and needs, product features and costs, pricing and promotion.
- Misleading. Having an appearance of another but differing from the original or future development.
- An activity or action that will maximize use and turn into a benefit.
- A representation that is misleading or unfair.
Down
- An non-representative sample of responses included in a survey.
- Finding information developed by others.
- Results available only to the owners of the data.
- A group of experts that have specialized knowledge. Used to gain specific input and opinion.
- Engagement. Efforts in customer contact and persuasion, building relationships, account coverage and product knowledge.
- Out of ordinary and breaking the routine.
- Creativity. Efforts in communication that combine imagination with high impact messages that are distinctive and memorable.
- A representation that is in favor of or against an idea, person, or group.
- Wordy. Expressing in more words than needed.
18 Clues: Gathering original data. • Finding information developed by others. • Out of ordinary and breaking the routine. • Wordy. Expressing in more words than needed. • A representation that is misleading or unfair. • Results available only to the owners of the data. • Data obtained by providing an experience or an observation. • ...
ic 2022-10-01
Across
- HCM will not start a precertification if ________ is involved in the members care
- the ____ sign button is where a prescreen is started
- Where the alert pod can be updated
- A ___ is sent to open CM to notify of an upcoming term date
- The _____ will have a solid red line when a group terminates HCM Service
- The Only PPO HCM does not precert for
Down
- A _____ _______ is to be directed to customer service when a group terminated HCM Services
- If the members primary insurance has exhausted the _______ must be updated with exhaustion date
- To search for a facility is the prescreen you must select the _____ button
- ____ is considered a change in level of care
- To save a prescreen note without continuing to the authorization you must select the submit note and ___ button
- Each HHC _____ is added to a new line
12 Clues: Where the alert pod can be updated • Each HHC _____ is added to a new line • The Only PPO HCM does not precert for • ____ is considered a change in level of care • the ____ sign button is where a prescreen is started • A ___ is sent to open CM to notify of an upcoming term date • The _____ will have a solid red line when a group terminates HCM Service • ...
CSW Celebrate Service! 2022-09-21
Across
- Seek out diversity and partner as powerful teams
- During this year Customer Service Week (CSW) we are celebrating...
- The fact or condition of being accountable; responsibility.
- Monthly celebration to award the our best. experts and support members.
- The ability or willingness to tolerate something, in particular the existence of opinions or behavior that one does not necessarily agree with.
Down
- Late Middle English: from Latin respectus, from the verb respicere ‘look back at, regard’, from re- ‘back’ + specere ‘look at’.
- The successful conveying or sharing of ideas and feelings.
- Be your authentic self, and assume possitive intent in others.
- firm belief in the reliability, truth, ability, or strength of someone or something.
- Acronym for this week celebration.
- Ask "how can this be done differently?" and dare to reinvent and simplify
- Work with passion and strive for excellence.
12 Clues: Acronym for this week celebration. • Work with passion and strive for excellence. • Seek out diversity and partner as powerful teams • The successful conveying or sharing of ideas and feelings. • The fact or condition of being accountable; responsibility. • Be your authentic self, and assume possitive intent in others. • ...
enterprise 2013-05-07
Across
- the main system of a business
- were the product was made from
- an organisation that helps a needy cause
- a money making organisation
- the controller of a companies money
Down
- an amount of a valuable to buy or sell a product
- a group or singular people help introduce a product to the world
- the item a company is selling
- a person exchanging money for goods wanted
- help from a person or creature
10 Clues: a money making organisation • the item a company is selling • the main system of a business • were the product was made from • help from a person or creature • the controller of a companies money • an organisation that helps a needy cause • a person exchanging money for goods wanted • an amount of a valuable to buy or sell a product • ...
logistiek 2013-03-21
Across
- laadkist
- customer service
- bevindt zich op een product dat aan Europese eisen inzake veiligheid, gezondheid en consumentenbescherming voldoet
- partij waaraan de vervoerder het transport uitbesteedt
Down
- een product beschermen tegen schokken en temperatuurswisseling of een product onttrekken aan vocht en licht
- streepjescode = numerieke of alfanumerieke code die met lichtstraal leesbaar is
- vervoersovereenkomst voor transport over zee
- vrachtbrief voor transport door de lucht
- het vak waarvoor je nu dit kruiswoordraadsel invult
- vrachtbrief voor het wegvervoer
10 Clues: laadkist • customer service • vrachtbrief voor het wegvervoer • vrachtbrief voor transport door de lucht • vervoersovereenkomst voor transport over zee • het vak waarvoor je nu dit kruiswoordraadsel invult • partij waaraan de vervoerder het transport uitbesteedt • streepjescode = numerieke of alfanumerieke code die met lichtstraal leesbaar is • ...
