customer service Crossword Puzzles

Trucking Crossword 2019-03-07

Across

{blank} for the Business
Place where a shipment will be transferred for the last time (destination)
This truck hauls retail store goods and other palletized material
Knowing the Status and Location of your freight at all times
This Helps Control the Risk of Brokering
Slang for a truck that hauls refrigerated cargo
Document a broker send a truck company to get setup
Paladin's Sales CRM (Customer Relationship Management) software
POD

Down

Trucking Software where Paladin builds rate cons
This truck hauls building materials such as steel, shingles, etc.
A document that confirms the agreed upon amount for the cost of service between a broker and carrier
Trucking load board where you post your available freight
This has lengths of 4ft, 6ft, and 8ft
{blank} Fast
{blank} news Fast, Bad News Faster

16 Clues: POD • {blank} Fast • {blank} for the Business • {blank} news Fast, Bad News Faster • This has lengths of 4ft, 6ft, and 8ft • This Helps Control the Risk of Brokering • Slang for a truck that hauls refrigerated cargo • Trucking Software where Paladin builds rate cons • Document a broker send a truck company to get setup • ...

Guest Experience Chapter 1 Cutting book 2015-03-17

Guest Experience Chapter 1 Cutting book crossword puzzle

Across

Once service is finished this is your plan to rebook, recommend, and clean your station
Great tool to giver service guests that allow them to see the available journeys and products
We focus on them and direct our conversations to their needs
Show your service guests which products to use and how to create and _____ their look
Procedure used to protect your service guest's skin and clothing
prior to beginning the consultation, ensure your service guest is at_______ and you are facing him/her
Is done to connect with your service guests and build their trust in the first few minutes of their visit
Area in which you set up, organize, and maintain cleanliness
Pamper, listen, recommend, and solve your service guests' __________
Where you write your recommendations for service guest
Used to document the service guest's needs and desires

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restate what your service guest has said to ____ your understanding
great service experiences are filled with pleasant ____ that help service guests enjoy the experience
This is recommended with every haircut to take your guests service from ordinary to extraordinary
To identify your service guests' vision for their hair, skin, or makeup and create a gameplan on how to create this look
Listen and __________ your service guests vision for his/her hair
__________ additional services based on what you learn about your guest, and what they need
Process to create a beautiful finished look your service guests will love

18 Clues: Where you write your recommendations for service guest • Used to document the service guest's needs and desires • We focus on them and direct our conversations to their needs • Area in which you set up, organize, and maintain cleanliness • Procedure used to protect your service guest's skin and clothing • ...

Business enterprise 2013-05-12

Across

What companies sell for profit or donation
A person who buys from a company or business
Businesses use this to attract customers

Down

What employees give
The voluntary giving of help to those in need
An organization or economic system where goods and services are exchanged for one another or for money
The amount of money something costs

7 Clues: What employees give • The amount of money something costs • Businesses use this to attract customers • What companies sell for profit or donation • A person who buys from a company or business • The voluntary giving of help to those in need • An organization or economic system where goods and services are exchanged for one another or for money

Vocabulary Best Shots 5 U1 2022-10-11

Vocabulary Best Shots 5 U1 crossword puzzle

Across

lots of different... (things/...)
without any fault/perfect
customer/sb who shops or dines somewhere or asks for service (at a lawyer's, etc.)
to find again (and get back)

Down

to realize that you have seen sth or sb before
to put somewhere wrong or inappropriate (so you can't find it anymore)
what something consists of/what a book is about

7 Clues: without any fault/perfect • to find again (and get back) • lots of different... (things/...) • to realize that you have seen sth or sb before • what something consists of/what a book is about • to put somewhere wrong or inappropriate (so you can't find it anymore) • customer/sb who shops or dines somewhere or asks for service (at a lawyer's, etc.)

7 principles of marketing 2023-06-07

7 principles of marketing crossword puzzle

Across

way that your products or services are presented to customers
item that addresses a consumer’s wants or needs
location where your product is available for consumers to purchase
marketing communications put out by your brand

Down

amount a consumer pays for a product
service a customer receives from your company
referring to are customers interacting with your brand

7 Clues: amount a consumer pays for a product • service a customer receives from your company • marketing communications put out by your brand • item that addresses a consumer’s wants or needs • referring to are customers interacting with your brand • way that your products or services are presented to customers • ...

Crossword 4 2024-01-05

Across

Monitoring and managing a project's progress
Document outlining step-by-step procedures
Process of moving goods and services from production to consumption

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System for managing customer relationships
Systematic examination of a product or service to ensure it meets specified requirements
Process of transforming inputs into outputs
Key point in a supply chain where goods are received and shipped

7 Clues: System for managing customer relationships • Document outlining step-by-step procedures • Process of transforming inputs into outputs • Monitoring and managing a project's progress • Key point in a supply chain where goods are received and shipped • Process of moving goods and services from production to consumption • ...

Complaints Handling - Internal Process 2021-03-01

Complaints Handling - Internal Process crossword puzzle

Across

Let the customer know you receive his/her complaint
internal platform to log a complaint
A response that is sent to customers to inform them that we are still investigating their matter
The complaint is in favor of the Bank
the feeling shared by the customer when he/she complains
Another word for complaint
a positive/encouraging note receive from customers or colleagues
A quarterly reporting for complaints is being submitted to them

Down

the final reply that the complaint's owner send to the customer who complained
When a complaint is in favor of the customer
The process to ensure that customer is always informed of the progress
The gathering of evidences from all concerned parties

12 Clues: Another word for complaint • internal platform to log a complaint • The complaint is in favor of the Bank • When a complaint is in favor of the customer • Let the customer know you receive his/her complaint • The gathering of evidences from all concerned parties • the feeling shared by the customer when he/she complains • ...

BSA Crossword Puzzle 2021-03-17

Across

We must keep a log of when customers purchase a ________ instrument for cash when the amount is between $3,000 and $10,000.
When it comes to CTR filings there are two parties that must be identified, the Transactor and the ___________.
This department of treasury maintains the SDN list.
This is the last stage of money laundering, the funds appear to have been obtain or gained legally.
The four pieces of information you must collect for CIP are Name, DOB, SSN/TIN, and this.
In this stage of money laundering the goal is to get the illegal funds into the financial system.
The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
To be considered a beneficial owner, the individual must own ____ percent or more equity interest in the legal entity.

Down

AML stands for Anti-Money ___________.
“PSP” stands for _______________ Service Provider.
This must be filed anytime an individual has cash out or cash in of more than $10,000 in one day.
In this stage of money laundering the goal is to create a confusing paper trail, moving funds around via complex series of transactions.
“PEP” stands for _____________ Exposed Person.
BSA stands for Bank ___________ Act
Due Diligence, the newest pillar, requires that bank understand the nature and purpose of the customer relationship.
As one of the pillars of BSA, this must be conducted annually.

16 Clues: BSA stands for Bank ___________ Act • AML stands for Anti-Money ___________. • “PEP” stands for _____________ Exposed Person. • “PSP” stands for _______________ Service Provider. • This department of treasury maintains the SDN list. • As one of the pillars of BSA, this must be conducted annually. • ...

DirectMail2.0 Crossword Puzzle 2024-10-21

DirectMail2.0 Crossword Puzzle crossword puzzle

Across

any time an advertisement or brand (digitally or physically) is viewed or seen
the style and type of characters printed
the automated backend connectivity from one company's web application to another
grouping mail by zip code to result in lower postage
add something to something else
when a prospect converts to a lead, or when a lead converts to a customer
unique number that identifies a specific business location involved in a mailing
unique three-digit code that indicates the service type for an individual mail piece

Down

HTML code snippet which is loaded when a user visits a website. It is useful for tracking user behavior and conversions
the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
type of marketing that focuses on delivering a consistent, personalized experience for shoppers across all channels and devices
Business Customer Support System to enter postage statements, deposits, and other financial transactions needed to process and manage business mail
an imprint on a mail piece that signifies the postage has been prepaid
a seminar conducted over the internet
move from the mailer directly to the SCF closest to the recipients without going through the usual distribution channel
prepaid postage applied to a mail piece

16 Clues: add something to something else • a seminar conducted over the internet • prepaid postage applied to a mail piece • the style and type of characters printed • grouping mail by zip code to result in lower postage • an imprint on a mail piece that signifies the postage has been prepaid • when a prospect converts to a lead, or when a lead converts to a customer • ...

marketing mix 2021-03-18

Across

pattern of sales of a product from introduction to its withdrawal from the market.
combination of factors which help the business to take into account customer needs when selling a product – usually summarised as the 4 Ps, which are price, product, promotion and place.
type of strategy that businesses use when they are first to enter the market with a new product or service. With price skimming, when a product is released or introduced, it's offered at high price.
a price in comparison with competitors.

Down

technique in which a company offers a new product at a price significantly lower than its competitors. Once it has gained a large market share and customer base, the company begins to increase the price of the product.
the price at the production cost plus a certain profit margin.
The amount of money customers have to give up to acquire a product.
starts to shrink and sales fall even further. The product is reached where the demand is too low so the product becomes unprofitable and it is withdrawn from the market.
refers to the set of believes that customers hold about particular brand.
the reduction in the price of an already established service or product to attract customers. Promotional pricing is usually a short term strategy though some retailers use recurring promotional pricing.

10 Clues: a price in comparison with competitors. • the price at the production cost plus a certain profit margin. • The amount of money customers have to give up to acquire a product. • refers to the set of believes that customers hold about particular brand. • pattern of sales of a product from introduction to its withdrawal from the market. • ...

Random 2021-02-28

Across

Illegal SEO practices (5,3)
Spider; Copies web pages for search engines (7)
A type of marketing technique that aims to transform a website visitor to an actual paying customer (10)
Enticing customers through content marketing (7,9)
Online advertising service platform developed by Google where advertisers pay to display brief advertisements on Google network (7)

Down

Delivering promotional marketing messages to consumers (11)
Target based on location (3,7)
Leaving a website without doing anything (6)
Website generally created for events or campaigns, runs independently from primary website (9)

9 Clues: Illegal SEO practices (5,3) • Target based on location (3,7) • Leaving a website without doing anything (6) • Spider; Copies web pages for search engines (7) • Enticing customers through content marketing (7,9) • Delivering promotional marketing messages to consumers (11) • ...

Best Company Product Launch 2023-04-10

Best Company Product Launch crossword puzzle

Across

A potential customer or client
The process of gaining new customers or clients (2 wrds)
An increase in size or development over time
The quality of being faithful or dedicated to a brand or company
A recommendation or approval for a product or service
The opinions or views that others have of a brand or company

Down

Recommendations or introductions to potential clients or customers
A belief in the reliability or honesty of something or someone
Advertising that is generated by satisfied customers (3 wrds)

9 Clues: A potential customer or client • An increase in size or development over time • A recommendation or approval for a product or service • The process of gaining new customers or clients (2 wrds) • The opinions or views that others have of a brand or company • Advertising that is generated by satisfied customers (3 wrds) • ...

Sale contracts 2022-10-05

Across

and Payment Milestones- Some sales contracts have clauses so that you don’t get paid unless you meet certain roll-out or milestone requirements.
Use- is the foundation of strategic analytic capabilities.
for Convenience- The termination of convenience clause allows them to do this. Like source code escrow and most favored customer clauses, it’s another one startups should avoid, if possible.
Provisions- Many startups are eventually acquired. If you are acquired, what does it mean for your customers? Assignment provisions set out in advance what happens to a sales contract if you are acquired.
Limitations of Liability- set a cap on how much you, as the vendor, can be sued for.
process by which parties that may have otherwise gone to court instead go to a third-party neutral judge who decides on the outcome.
establish boundaries around what the customer gets

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and remedy clauses - what your product will do and how it will work
provide an insurance policy for your customer in the event that they are sued for something related to their use of your product
Publicity- Customers may hesitate on these clauses because they view them as additional work and don’t want to expose what software they use to the rest of the world.
of First Refusal (ROFR)- allows a customer to acquire the company if they make the same offer.
Terms-what your customer should expect from your support team and what happens if they don’t meet those expectations.
Code Escrow- nder which a customer can access product source code
term- defines the length of the contract
Favored Customer- guarantees the customer the best price the vendor gives to anyone. Apple, for example, is known to require this from vendors.

15 Clues: term- defines the length of the contract • establish boundaries around what the customer gets • Use- is the foundation of strategic analytic capabilities. • Code Escrow- nder which a customer can access product source code • and remedy clauses - what your product will do and how it will work • ...

4.04_SE874 Vocab Crossword 2024-02-18

4.04_SE874 Vocab Crossword crossword puzzle

Across

Method of answering objections in which the salesperson clears up the objection by showing the product in use; also called the demonstration method
Method of answering objections in which the salesperson turns the customer’s objection into a valid reason for buying; also called boomerang method
A desire for something that may or may not be required
A doubt or hesitation that a customer has about a product that may prevent the customer from buying
A type of question that requires more than a simple “yes” or “no” response
Method of answering objections in which the salesperson allows the customer to actually try out the product before buying it
Something required or essential that is lacking

Down

An insincere and invalid statement used to cover up the real reason why the customer is not buying
Situation that occurs when a customer needs two or more items at the same time but can only afford one
Method of answering objections in which the salesperson agrees on a valid point made by the customer and then answers the point by offering an equal or superior point; also referred to as superior point or counter-balance method
A valid reason for buying
Method of answering objections in which the salesperson asks questions in an attempt to uncover the true reason behind an objection; also called question method
Method of answering objections in which the salesperson uses a neutral third party who has tried the product as an example; also called third-party method
Method of answering objections in which the salesperson tactfully acknowledges an objection and then courteously answers the objection without directly contradicting the customer
Method of answering objections in which the salesperson tries to correct wrong information or a misunderstanding the customer may have about the product

15 Clues: A valid reason for buying • Something required or essential that is lacking • A desire for something that may or may not be required • A type of question that requires more than a simple “yes” or “no” response • An insincere and invalid statement used to cover up the real reason why the customer is not buying • ...

Marketing Crossword - Tristan 2021-08-27

Marketing Crossword - Tristan crossword puzzle

Across

The percentage of the market for a product or service that a company supplies
advertising, sales, mark downs
A method of selling that involves analyzing customer wants and needs

Down

making, selling,and providing products in exchange for money
Path products take
process of gathering quantitative and qualitative data about customers needs and wants
science of satisfying unlimited wants with limited resources
features, options, services,packaging
if a business wishes to profit this must align with economic and market conditions

9 Clues: Path products take • advertising, sales, mark downs • features, options, services,packaging • making, selling,and providing products in exchange for money • science of satisfying unlimited wants with limited resources • A method of selling that involves analyzing customer wants and needs • ...

customer satisfaction 2022-10-26

Across

when a worker helps you
what a customer feels when they are happy their purchase

Down

when someone does something for you
when the product is worth the price
when someone buys from the same business
when someone has some to say about your product

6 Clues: when a worker helps you • when someone does something for you • when the product is worth the price • when someone buys from the same business • when someone has some to say about your product • what a customer feels when they are happy their purchase

Mall 2025-04-28

Across

I found a _____ that has beautiful clothes
The _________ is buy two, pay for one

Down

I am in the ________ line to pay
I can see the price on the ___
The ________ was satisfied with the service
I took advantage of the promotion and made a big ________

6 Clues: I can see the price on the ___ • I am in the ________ line to pay • The _________ is buy two, pay for one • I found a _____ that has beautiful clothes • The ________ was satisfied with the service • I took advantage of the promotion and made a big ________

Freshservice 2020-04-09

Across

a score that indicates how satisfied a customer is with a specific product, transaction, or interaction with a company,also a numerical measure of customer satisfaction.
Streamline the request management process with an intuitive shopping cart like where service items can be segregated based on functions such as HR, finance,legal, etc and even loan a service item temporarily.

Down

ML-powered feature to get quick service desk metrics by simply posing a question.
Number of ITIL processes that Freshservice is certified by PinkVERIFY

4 Clues: Number of ITIL processes that Freshservice is certified by PinkVERIFY • ML-powered feature to get quick service desk metrics by simply posing a question. • a score that indicates how satisfied a customer is with a specific product, transaction, or interaction with a company,also a numerical measure of customer satisfaction. • ...

AWS Services 2025-04-15

Across

A fully managed machine learning service that helps developers build, train, and deploy models quickly.
A monitoring and observability service that provides logs, metrics, and traces.
A service that enables event-driven computing using messages and notifications.
A data warehousing service designed for complex queries on petabyte-scale data.
The AWS service that automates infrastructure provisioning using code templates.
A service used to spin up and manage virtual machines in AWS.
A service that provides API hosting and management, including rate limiting and security.
A fully managed Kubernetes service that makes it easier to run containerized applications at scale.
A service that provides highly scalable and fully managed message queuing.
AWS’s globally distributed storage system with lifecycle policies and Glacier for archiving.

Down

This service allows you to run containerized applications without managing servers or clusters.
AWS service for running SQL-based analytics directly on S3 data without requiring a traditional database.
This AWS service lets you run serverless applications without provisioning or managing servers.
AWS’s managed NoSQL database, known for single-digit millisecond latency.
An AWS networking service that allows secure connections between VPCs and on-premises networks.
This AWS service is a fully managed relational database with automated backups and replication.
An AWS security service that helps manage identities and access to resources.
A managed distributed streaming platform often compared to Apache Kafka

18 Clues: A service used to spin up and manage virtual machines in AWS. • A managed distributed streaming platform often compared to Apache Kafka • AWS’s managed NoSQL database, known for single-digit millisecond latency. • A service that provides highly scalable and fully managed message queuing. • ...

economy vocab puzzle Isabel Hunt period:1 2021-04-21

economy vocab puzzle Isabel Hunt period:1 crossword puzzle

Across

a service to produce goods
man made items that helps a person work in economies
the ability to read or write
a person or community does not have the resources they need to survive

Down

all the elements of the economics system combined
a person or customer having the need to buy something
an economy where government has very little control
the market value of final goods and services
the work of physical, mental,and social effort to produce goods in the economy

9 Clues: a service to produce goods • the ability to read or write • the market value of final goods and services • all the elements of the economics system combined • an economy where government has very little control • man made items that helps a person work in economies • a person or customer having the need to buy something • ...

Loan Servicing 2024-02-29

Across

What do taxes and insurance fall under
How to tell the difference between comm/res
Where can you find the total payoff amount
What type of account gets opened for an insurance check for damages
Who to call when a loan is in foreclosure

Down

Who to call for a commercial loan
Who to send a service event to for a new loan or refi
Where to put notes from customer conversations
Where to find the direct Payment Authorization form

9 Clues: Who to call for a commercial loan • What do taxes and insurance fall under • Who to call when a loan is in foreclosure • Where can you find the total payoff amount • How to tell the difference between comm/res • Where to put notes from customer conversations • Where to find the direct Payment Authorization form • Who to send a service event to for a new loan or refi • ...

Business in the real World - Schedule 1 2025-10-07

Business in the real World - Schedule 1 crossword puzzle

Across

Industries that provide a service rather than goods.
The written agreement between partners in a business.
Industries involved in extracting raw materials.
The process of identifying, anticipating, and satisfying customer needs.
The risk-taker who sets up and runs a business.

Down

The next best alternative that is given up when making a decision.
The activity of spotting a business idea and turning it into reality.
A business owned and run by one person.
When two or more people own and run a business together.

9 Clues: A business owned and run by one person. • The risk-taker who sets up and runs a business. • Industries involved in extracting raw materials. • Industries that provide a service rather than goods. • The written agreement between partners in a business. • When two or more people own and run a business together. • ...

Business Crossword -Allyson Ta 2025-10-21

Across

an experience given to a customer rather than a product/good
financial gain a business makes (after expenses)
purchasable items that can be bought, owned, sold or produced
limitations or disadvantages a business has against its competitors
a stock of resource or the amount

Down

advantages a business against its competitors
the quantity of a product or service that consumers are willing to purchase
a rivalry between companies whom are in the same industry
an external factor that can negatively impact the business

9 Clues: a stock of resource or the amount • advantages a business against its competitors • financial gain a business makes (after expenses) • a rivalry between companies whom are in the same industry • an external factor that can negatively impact the business • an experience given to a customer rather than a product/good • ...

PN Manufactured Crossword Puzzle 2025-07-29

PN Manufactured Crossword Puzzle crossword puzzle

Across

PN Manufactured helps avoid creating two separate ___________
A future item added to a memorial, such as the date of
All PN Manufactured memorials are Now
The type of customer status that makes a memorial Pre-Need
A term used to describe a service member

Down

The physical action of placing a memorial is called
The process is meant to reduce confusion between PN and ___ paperwork
A PN Manufactured item is not placed into this
Final inscription is not PN Manufactured, but is a ________ item

9 Clues: All PN Manufactured memorials are Now • A term used to describe a service member • A PN Manufactured item is not placed into this • The physical action of placing a memorial is called • A future item added to a memorial, such as the date of • The type of customer status that makes a memorial Pre-Need • PN Manufactured helps avoid creating two separate ___________ • ...

CE 2013-04-05

Across

Content Management System
Comcast acquired a 51% majority stake in this company
Properitery Authentication Mechanism
Self Installation Kit
Used for High Speed Internet
Commonly used Cable Modem Manufacturer
Caters Retail Customers
Tool to maintain Coding standards.
Online Video Streaming
Trouble shooting application for Residential Customers

Down

Exclusive features infinite options
Trouble shooting application for Commercial Customers
Customer Agent diagnosis Platform
Affiliates channel to buy comcast product
Name of the latest Video STB offering in Comcast
Paperless bill trade name
Application used to transfer CPE from one location to another
Caters Business & Retail Customers
Mobility payment solution for residential customer
Used for both High Speed Internet and Customer Digital Voice
Largest cable operator in US
Provides independent client side analytics
Our webservice Provider
CE Delivery location

24 Clues: CE Delivery location • Self Installation Kit • Online Video Streaming • Caters Retail Customers • Our webservice Provider • Content Management System • Paperless bill trade name • Used for High Speed Internet • Largest cable operator in US • Customer Agent diagnosis Platform • Caters Business & Retail Customers • Tool to maintain Coding standards. • ...

Make Process Happen 2017-06-16

Across

What is the new process standard for success.
A winning football team has a what that every team member studies in order to play well on game day?
What portal can you go to and find the Customer Experience Coaching Tool?
What happens to customer satisfaction when they don't understand the process?
In the Customer Spotlight for process Carie sends Wells Fargo a photo of her and who on the front porch of her new home?

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Team members tell us there are two key elements of well-executed process that enhance the customer experience - role clarity and _____ in the process.
Property what are an important element of the home loan production process.
The path to customer loyalty runs through a great what?
Who should you think of at every step?
George found a new and improved what to Customer Satisfaction?
What is the name of the team member used in the Process Case Study?

11 Clues: Who should you think of at every step? • What is the new process standard for success. • The path to customer loyalty runs through a great what? • George found a new and improved what to Customer Satisfaction? • What is the name of the team member used in the Process Case Study? • What portal can you go to and find the Customer Experience Coaching Tool? • ...

Customer Service Chapter 3 NRF Vocabulary Puzzle (MB) 2023-04-14

Customer Service Chapter 3 NRF Vocabulary Puzzle (MB) crossword puzzle

Across

means of stealing by trickery, such as stolen credit/debit cards, counterfeit money currently switching, package switching, refund fraud, refund abuse, and stolen and bad checks
a detailed list of vendor items requested by the store; it will list the sizes, colors, models, etc., as well as the number of each item requested
a list of the quantity and type of merchandise that the vendor sends to a store
hiding, concealing or otherwise manipulating merchandise with the intent of taking it or paying loss for it
commonly referred to as shrinkage; retailer's inventory is reduced by theft or can't be accounted for due to employee error
Employee stealing of cash, including voids, post-voids, and deposits

Down

staging products by how the customer will be using the product and creating a display around that mental picture
visual map that shows shelf heights, merchandise and signage placement that maximizes the display space
the art and science of presenting the products you sell in the most attractive way possible in order to generate traffic, create interest and buzz and generate sales
when merchandise arrives at the store with price tags already attached and can be places on the floor as soon as it's checked in
a physical count of every piece of merchandise in the store, creating a record of the store's inventory at a specific point in time
when assets of a business are stolen or lost due to error
preventing the loss of inventory or merchandise due to shoplifting, employee theft, or employee error

13 Clues: when assets of a business are stolen or lost due to error • Employee stealing of cash, including voids, post-voids, and deposits • a list of the quantity and type of merchandise that the vendor sends to a store • preventing the loss of inventory or merchandise due to shoplifting, employee theft, or employee error • ...

marketing mix 2021-03-18

Across

marketing technique in which a company offers a new product at a price significantly lower than its competitors. Once it has gained a large market share and customer base, the company begins to increase the price of the product.
It refers to the set of believes that customers hold about particular brand.
the pattern of sales of a product from introduction to its withdrawal from the market.
is the reduction in the price of an already established service or product to attract customers. Promotional pricing is usually a short term strategy though some retailers use recurring promotional pricing.

Down

The combination of factors which help the business to take into account customer needs when selling a product – usually summarised as the 4 Ps, which are price, product, promotion and place.
demand starts to shrink and sales fall even further. The product is reached where the demand is too low so the product becomes unprofitable and it is withdrawn from the market.
The amount of money customers have to give up to acquire a product.
pluspricing setting the price at the production cost plus a certain profit margin.
setting a price in comparison with competitors.
is a type of strategy that businesses use when they are first to enter the market with a new product or service. With price skimming, when a product is released or introduced, it's offered at high price.

10 Clues: setting a price in comparison with competitors. • The amount of money customers have to give up to acquire a product. • It refers to the set of believes that customers hold about particular brand. • pluspricing setting the price at the production cost plus a certain profit margin. • ...

KH-Jolly Rogers Crossword 2012-11-26

KH-Jolly Rogers Crossword crossword puzzle

Across

who to transfer through to for "Audit certificate requests"
what word do the 4 telecode statuses spell
who are the underwriters of 90 Day Purchase Security Insurance & Extended Warranty Insurance &flight Inconvenience Insurance
for Policies prior to 23 Nov 2002 for Mortgage Protection
When referring a refund for Online saver Tax Withheld you need to load a diary note with a _ year expiry
customer would like to follow up on a Commercial Credit Card application.
who must our customers call when trying to make a reverse charge call from overseas?
an ideal compliment to an ANZ Access Advantage or Select account. It�s a convenient line of credit of either $500 or $1,000 that you can use when you are short of cash.
how many days does a BPAY dispute take?
What is the ‘Branch Assist’ phone number?
what is the maxium time frame it takes for the cheque book to Reorder?
Any extra repayments a customer has made into their loan is considered a _ facility.
How many times can a customer be charged an overdrawn fee every calendar month?
What is the cut-off time for the International Sales department to perform domestic telegraphic transfers on weekdays?

Down

what is a PIN?
Renminbi CNY is theforeign exchange code for which currency.
How many times can a customer be charged an overdrawn fee every calendar month
Australian Swift Code
An account is in overdraft and the customer receives CentreLink payments. How much are we required to release to the customer (i.e. not keep to pay off the overdraft)?
Doing 3 staff-assisted transactions on a Progress Saver account?
If someone is wanting to enquire about a TT EXPECTED TO BE IN THEIR ACCOUNT- WHO WOULD WE TRANSFER
Centre City Shopping Centre Anne calls to say that her branch (Wantirna South 013433) has recently closed and would like to know at which branch her account details/signature card will now be held?
What BPP do you refer to when there are multiple enquiries that different departments deal with?
Balance Visa Centre Who do you transfer through to if a customer wants to redeem points on their balance visa?
Customers who request for a credit card closure with a "Past Due - "P" block code to be transferred to:
T/F: ANZ cardholders can request a statement for their chosen linked account to be mailed to their current address through as ANZ ATM
What is the non-resident country code for East Timor?
Can a customer with an AAVD card without ANZ Contactless be upgraded to an AAVD card with ANZ Contactless?
who deals with Policies outside regular underwriting guidelines for Landlords Insurance
Customer calls and needs to fax a copy of their payslip to assist with their personal loan application. What number would they fax this to?
what is the annual fee for the breakfree package?

31 Clues: what is a PIN? • Australian Swift Code • how many days does a BPAY dispute take? • What is the ‘Branch Assist’ phone number? • what word do the 4 telecode statuses spell • what is the annual fee for the breakfree package? • What is the non-resident country code for East Timor? • for Policies prior to 23 Nov 2002 for Mortgage Protection • ...

strategic management 2023-11-29

Across

Creating new market space.
Customer-focused company culture.
Expanding product offerings.
Managing distribution methods.
Creating new products.
Focusing on specific customer segments.
Assessing investment profitability.
Increasing market presence.
Stages of product maturity.
Setting goals and allocating resources.
Marketing elements (Product, Price, Place, Promotion).
Collaborative partnerships.
Company portion of industry sales.
Long-term company outlook.
Predicting future demand.

Down

Responsible marketing practices.
Shared company values.
Building a distinct product identity.
Impact on existing products.
Leadership in pricing.
Dividing markets based on characteristics.
Unique product benefits.
Evaluating strategic options.
Creating a unique market image.
Having an edge over rivals.
Managing customer relationships.
Introducing new ideas or products.
Comparing to industry best practices.
Visualizing product perceptions.
Strategic analysis tool (Strengths, Weaknesses, Opportunities, Threats).

30 Clues: Shared company values. • Leadership in pricing. • Creating new products. • Unique product benefits. • Predicting future demand. • Creating new market space. • Long-term company outlook. • Having an edge over rivals. • Increasing market presence. • Stages of product maturity. • Collaborative partnerships. • Impact on existing products. • Expanding product offerings. • ...

Sysco Denver 2025-12-29

Across

Haricot Verts?
Phantom fry coating?
Most EI items ship from?
Thickest glove color
Many fryer oils
Temporary road closure?
When to CC your DSM on an exception?
New VPO?
Usage change, use?
New accounts goal per year?
Supreme bacon curing method?
Rebate deal?

Down

Need information about an SUPC?
Buckhead?
Perks customer having a problem, call?
Thanks for letting him handle your buns
Easiest category to attack in contract customers?
Individually frozen
Romaine, iceberg, bib
Need cheap steaks, call whom?
Prospect buying ketchup from USF, see X?
Customer is extremely price motivated; first search?
First stop for product questions
Revman Man
Perks customer doing a new menu?
20 New, 10 Lost, 1 Pen say?
Produce PSA
RFK's favorite fryer oil
Can liner thickness

29 Clues: New VPO? • Buckhead? • Revman Man • Produce PSA • Rebate deal? • Haricot Verts? • Many fryer oils • Usage change, use? • Individually frozen • Can liner thickness • Phantom fry coating? • Thickest glove color • Romaine, iceberg, bib • Temporary road closure? • Most EI items ship from? • RFK's favorite fryer oil • 20 New, 10 Lost, 1 Pen say? • New accounts goal per year? • Supreme bacon curing method? • ...

How much do your Taylor's TUITION FEES paid still worth? 2020-12-17

How much do your Taylor's TUITION FEES paid still worth? crossword puzzle

Across

Most appropriate sensory test to study consumer acceptance
Combination of both moist & dry heat cooking
Other name for table Sugar
The subatomic particles has negative charge
One of the gasses commonly used in Modified Atmosphere Packaging (MAP)

Down

Type of sour taste emulsion dressing
Refers to all those features of a product or service which are required by customer

7 Clues: Other name for table Sugar • Type of sour taste emulsion dressing • The subatomic particles has negative charge • Combination of both moist & dry heat cooking • Most appropriate sensory test to study consumer acceptance • One of the gasses commonly used in Modified Atmosphere Packaging (MAP) • ...

The Sales process 2018-03-26

Across

Online sales
An important factor to why customers shop using ecommerce.
A drawback if customers don't trust online payments.
The abiility to buy a good or service 24/7

Down

Worldwide businesses can easily compare prices and provide this.
Technology that provides a delivery option to the customer
An important drawback to the business when selling through ecoomerce

7 Clues: Online sales • The abiility to buy a good or service 24/7 • A drawback if customers don't trust online payments. • Technology that provides a delivery option to the customer • An important factor to why customers shop using ecommerce. • Worldwide businesses can easily compare prices and provide this. • ...

Review Activity 1.1 Crossword Puzzle 2022-09-21

Review Activity 1.1 Crossword Puzzle crossword puzzle

Across

A benefit of Workiz that allows the Junk Trunk to track company and employee production.
The name of the business you are employed by
the state you live in

Down

Customer Relationship Management Acronym
Password for Truck 1
The tab in the Truck Binder where you can find Workiz login information
The home-service CRM software the Junk Trunk uses

7 Clues: Password for Truck 1 • the state you live in • Customer Relationship Management Acronym • The name of the business you are employed by • The home-service CRM software the Junk Trunk uses • The tab in the Truck Binder where you can find Workiz login information • A benefit of Workiz that allows the Junk Trunk to track company and employee production.

Business Vocabulary Game 2024-12-10

Business Vocabulary Game crossword puzzle

Across

A small segment of the market with unique needs, where products are often more focused and higher priced.
Dividing a big market into smaller, distinct groups with similar needs, interests, or characteristics to target them more effectively.
The process of setting up a product or brand in a part of the market to make it easily recognizable and appealing to customers.
When a business focuses mostly on creating a high-quality product, without much focus on customer demand or quantity of sales.
The increase in demand for a product or service, usually shown by more people buying it or a rise in the number of products sold.
A business strategy that focuses on creating the highest-quality or most unique product, often without considering customer demand as much.
A business approach that starts by understanding customer wants and needs, and then designs products or services to meet those needs.
A large group of consumers for widely available products, produced in large amounts and at lower prices due to economies of scale.

Down

A set of factors (product, price, promotion, place, people, process, physical evidence) that businesses use to build their marketing strategy and meet customer needs.
A specific group of potential customers a company aims to reach with its products and marketing efforts, based on shared characteristics.
the feature or the benefit of a product that makes it stand out from competitors and attract customers.
The portion of total sales a company controls in a specific market, measured as a percentage of the total sales.

12 Clues: the feature or the benefit of a product that makes it stand out from competitors and attract customers. • A small segment of the market with unique needs, where products are often more focused and higher priced. • The portion of total sales a company controls in a specific market, measured as a percentage of the total sales. • ...

BSA Crossword Puzzle 2021-03-17

Across

This department of treasury maintains the SDN list.
This is the last stage of money laundering, the funds appear to have been obtain or gained legally.
Due Diligence, the newest pillar, requires that bank understand the nature and purpose of the customer relationship.
We must keep a log of when customers purchase a ________ instrument for cash when the amount is between $3,000 and $10,000.
This must be filed anytime an individual has cash out or cash in of more than $10,000 in one day.
In this stage of money laundering the goal is to create a confusing paper trail, moving funds around via complex series of transactions.
When it comes to CTR filings there are two parties that must be identified, the Transactor and the ___________.
To be considered a beneficial owner, the individual must own ____ percent or more equity interest in the legal entity.
The four pieces of information you must collect for CIP are Name, DOB, SSN/TIN, and this.

Down

The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
AML stands for Anti-Money ___________.
“PSP” stands for _______________ Service Provider.
BSA stands for Bank ___________ Act
As one of the pillars of BSA, this must be conducted annually.
In this stage of money laundering the goal is to get the illegal funds into the financial system.
“PEP” stands for _____________ Exposed Person.

Speaking positively of the facility's PEOPLE and SERVICES 2018-03-26

Speaking positively of the facility's PEOPLE and SERVICES crossword puzzle

Across

When staff are happy and positive
By responding yes whenever possible is a Can Do
A positive image makes our customer's feel this way
Makes you feel appreciated when someone says this
These customers will usually tell 3-5 family members and friends about their positive experience

Down

Customers will tell everyone and anyone about a negative experience
Customer Service is not this
Customers who feel this are more likely to speak positively about our organizations people and services
Do this when something goes wrong

9 Clues: Customer Service is not this • When staff are happy and positive • Do this when something goes wrong • By responding yes whenever possible is a Can Do • Makes you feel appreciated when someone says this • A positive image makes our customer's feel this way • Customers will tell everyone and anyone about a negative experience • ...

Commerce 2017-08-16

Across

The action of spending funds
Money received in exchange for providing a good or service
The movement of goods and services from the source to the final customer
A general increase in prices and fall in the purchasing value of money
Groups of companies that are related based on their primary business activities

Down

An instance of buying or selling something
Goods to be bought and sold
Something valuable that an entity owns, benefits from, or has use of, in generating income.
A financial gain

9 Clues: A financial gain • Goods to be bought and sold • The action of spending funds • An instance of buying or selling something • Money received in exchange for providing a good or service • A general increase in prices and fall in the purchasing value of money • The movement of goods and services from the source to the final customer • ...

Random 2021-02-28

Across

Illegal SEO practices (5,3)
Spider; Copies web pages for search engines (7)
A type of marketing technique that aims to transform a website visitor to an actual paying customer (10)
Enticing customers through content marketing (7,9)
Online advertising service platform developed by Google where advertisers pay to display brief advertisements on Google network (7)

Down

Delivering promotional marketing messages to consumers (11)
Target based on location (3,7)
Leaving a website without doing anything (6)
Website generally created for events or campaigns, runs independently from primary website (9)

Attributes of HK associates 2021-05-13

Attributes of HK associates crossword puzzle

Across

10 letter word starting with P and ending with E
we use these every day when we communicate and interact with others people,
Putting in a lot of effort
Able to convey messages effectively –verbal & non verbal
Planning yor time to complete tasks
willingness to change or compromise

Down

providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business.
Ability to spot defects, differences
Seeks quality

9 Clues: Seeks quality • Putting in a lot of effort • Planning yor time to complete tasks • willingness to change or compromise • Ability to spot defects, differences • 10 letter word starting with P and ending with E • Able to convey messages effectively –verbal & non verbal • we use these every day when we communicate and interact with others people, • ...

Develop Business Plan 2025-10-21

Across

A person who buys goods or services from a business
A person who starts and runs their own business.
When a business uses posters, videos, or social media to get attention
Something a business sells, like a snack or drink
An organisation that sells goods or services to make money.

Down

A new and creative idea that improves a business
Selling goods automatically through a machine
An action a business does for customers, like cleaning or delivery.
The money a business earns from selling products

9 Clues: Selling goods automatically through a machine • A new and creative idea that improves a business • A person who starts and runs their own business. • The money a business earns from selling products • Something a business sells, like a snack or drink • A person who buys goods or services from a business • An organisation that sells goods or services to make money. • ...

Retail Management 2019-03-21

Across

series of processes and activities that are necessary for an organization to obtain necessary products or services from the best suppliers at the best price.
process of managing the flow of merchandise from the source of supply to the customer.
a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale.

Down

systems for communicating large amounts of data in a small format.
network between a company and its suppliers to produce and distribute their products. This chain signifies the steps a company takes to get their product or service to the customer.
term used for the goods/products that are available for sale to the customer.

6 Clues: systems for communicating large amounts of data in a small format. • term used for the goods/products that are available for sale to the customer. • process of managing the flow of merchandise from the source of supply to the customer. • a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale. • ...

GC 2023-10-10

Across

Дорогой продукт, который хочет запустить каждый уважающий себя инфобизнесмен
Сотрудник Customer Success, обожает кальяны и может случайно уехать курить в другой город
Сотрудник Customer Success, который продавал секс-курсы, а до этого работал в налоговой
Волшебная панель в личном кабинете GC , которая получает данные из других систем и отображает их в понятном виде
Глеб и Дима советуют его повышать
С ней работают не так много школ, часто обращаются к ней, когда нужно сделать запуск
Видеозаписи длительностью до 1 минуты в Тelegram
Может быть в двигателе, а может быть в stories

Down

Об этом небольшом элементе воронки забывает 30% маркетологов, еще 20% не знают его, а остальные активно используют, увеличивая конверсии на 30%
То, что использует твоя мама в хозяйстве, а еще ее применяют в маркетинге
Сотрудник Customer Success, который может профессионально выстроить отдел продаж с нуля
Легко придумать, дорого проверить
Сотрудник Customer Success, который принимал активное участие в создании мероприятия, но так и не приехал на него
Подается в инфобизнесе часто холодным. Любит, когда в него вкладывают 30 % от оборота
В Instagram по ней встречают
После вебинара его забывают добавить в воронку, но он поможет заработать еще 15-20 %
3 буквы, на которые мы отправляем клиента в начале воронки
Сотрудник Customer Success, который лучше всех знает как работает ретаргет. А еще мы его называем главный по трафику

18 Clues: В Instagram по ней встречают • Легко придумать, дорого проверить • Глеб и Дима советуют его повышать • Может быть в двигателе, а может быть в stories • Видеозаписи длительностью до 1 минуты в Тelegram • 3 буквы, на которые мы отправляем клиента в начале воронки • То, что использует твоя мама в хозяйстве, а еще ее применяют в маркетинге • ...

Retail Management 2019-03-21

Across

series of processes and activities that are necessary for an organization to obtain necessary products or services from the best suppliers at the best price.
a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale.
process of managing the flow of merchandise from the source of supply to the customer.

Down

systems for communicating large amounts of data in a small format.
network between a company and its suppliers to produce and distribute their products. This chain signifies the steps a company takes to get their product or service to the customer.
term used for the goods/products that are available for sale to the customer.

CW- Williams 2021-11-19

Across

most common dock
mines and farms
volume of goods to move through a warehouse
the most common bar code symbol
1st global supply chain edge
visual systems that use cameras to capture info
work in diff. areas
transports goods
uses reflected radio waves from a small device
specific relevant measurable
electronic mail
material being processed
most security dock
neutral third party
assembling product
products made

Down

connected facilities
least expensive dock
the strips on back or a credit card
customer contacts, customer tracking
trade US canada mexico
the lifeblood of the world economy
milliondollar fund
fences gates light
products to proper spot
a buyer
problem
transportation
any substance capable of posing a risk to health
product labeling/loading

30 Clues: a buyer • problem • products made • transportation • mines and farms • electronic mail • most common dock • transports goods • milliondollar fund • fences gates light • most security dock • assembling product • work in diff. areas • neutral third party • connected facilities • least expensive dock • trade US canada mexico • products to proper spot • material being processed • product labeling/loading • ...

INCOTERMS 2021-10-15

Across

To initiate, create or start something new.
Is an organization that is responsible for providing protection to companies in different countries around the world with respect to commercial operations.
Is any object that can be traded or exchanged in the market. It is characterized by being able to satisfy some consumer need.
Are the legal entities authorized by the National Tax and Customs Directorate to exercise customs agency services.

Down

A person who is engaged or involved in the sale of products or services.
It is any person who purchases a product or service in a store or online through some type of economic transaction.
An agreement, usually in writing, by which two or more parties mutually undertake to respect and fulfill a series of conditions.
Are a series of regulations established to guide the correct development of an action or activity.
It is a facility whose main function is the safeguarding of goods to meet the level of service desired by the customer.
The economic cost of manufacturing a product or providing a service.

10 Clues: To initiate, create or start something new. • The economic cost of manufacturing a product or providing a service. • A person who is engaged or involved in the sale of products or services. • Are a series of regulations established to guide the correct development of an action or activity. • ...

CROSSWORD 1 2022-04-13

Across

BILLING TAB
ADDRESS LINE 2
IP ADDRESS DOESN'T CHANGE
DOC THAT SHOWS WHAT CUSTOMER SIGNED UP FOR
WIFI 6 ROUTER
RESALE CUSTOMER
12 CHARACTERS
AKA INTERNET PORT
$500 BONUS
WHERE TO ACCESS VAULT

Down

ONT/ROUTER COMBO
INTERNET SPEED
PAY BILL ONLINE
WIRELESS INTERNET
BILL CYCLE CATCHUP
MAILING ADDRESS
HOW LONG ONT HAS BEEN ONLINE
ALLO WEBSITE
TYPE OF ROUTER USED
ALLO ROUTER
PAPER TRAIL

21 Clues: $500 BONUS • BILLING TAB • ALLO ROUTER • PAPER TRAIL • ALLO WEBSITE • WIFI 6 ROUTER • 12 CHARACTERS • INTERNET SPEED • ADDRESS LINE 2 • PAY BILL ONLINE • MAILING ADDRESS • RESALE CUSTOMER • ONT/ROUTER COMBO • WIRELESS INTERNET • AKA INTERNET PORT • BILL CYCLE CATCHUP • TYPE OF ROUTER USED • WHERE TO ACCESS VAULT • IP ADDRESS DOESN'T CHANGE • HOW LONG ONT HAS BEEN ONLINE • ...

Chapter 4 words 2022-04-19

Across

is lunch
is meal
to open
to see
is when its not cold
is a drink your drink in the morning
is a meat
is something you eat on your birthday
is breakfast

Down

is a male customer
is when its not hot
is a tomato
is a female customer
to order
egg
is dinner
to read
to write
are little things
is produces by cows

20 Clues: egg • to see • is meal • to open • to read • is lunch • to order • to write • is dinner • is a meat • is a tomato • is breakfast • are little things • is a male customer • is when its not hot • is produces by cows • is a female customer • is when its not cold • is a drink your drink in the morning • is something you eat on your birthday

Token 2017-05-25

Across

Process of substituting a sensitive data element with a non-sensitive equivalent
The organisation that created the Regulatory Technical Standards for PSD2's strong customer authentication
A voucher that can be exchanged for goods or services
An institution for receiving, lending, exchanging, and safeguarding money
Token's global open banking network
How we prefer to receive payments
What mass breaches can lead to
How we prefer third party access to be

Down

The future of banking
A set of protocols used by programmers to create applications for a specific operating system or to interface between the different modules of an application.
When you login to a service
Not closed
Used to generate and verify digital signatures
keeps money dirty
EU legislation going into effect January 2018
Should always be good

16 Clues: Not closed • keeps money dirty • The future of banking • Should always be good • When you login to a service • What mass breaches can lead to • How we prefer to receive payments • Token's global open banking network • How we prefer third party access to be • EU legislation going into effect January 2018 • Used to generate and verify digital signatures • ...

Vocab of the day - October 3rd, 2016 - TOEIC 2016-10-03

Vocab of the day - October 3rd, 2016 - TOEIC crossword puzzle

Across

Despite the fact that
A synonym of created
It's also called a car park
A political action; A promotion in marketing
A company, organization, or country that provides or sells a product or a service
At a point or in a region intermediate to two other points in space, times, degrees, etc
A person or company that buys goods or services
To trust someone or something to do something for you

Down

Help in the form of ideas, advice, or information, used in a process or in making a decision
A person who sells wares
Consuming less power lowers the electricity ........
Agenda, timetable
A short film on television or short article on radio that is intended to persuade people to buy something
To buy something
A salary review is a salary ...........
Particularité, fonction, caractéristique

16 Clues: To buy something • Agenda, timetable • A synonym of created • Despite the fact that • A person who sells wares • It's also called a car park • A salary review is a salary ........... • Particularité, fonction, caractéristique • A political action; A promotion in marketing • A person or company that buys goods or services • Consuming less power lowers the electricity ........ • ...

OWN THE MOMENT 2014-11-26

Across

A (BLANK) form should be sent when all of a customer's concerns were not addressed or maintenance was not completed
When completing a FYI or Urgent form, bankers should avoid using (BLANK) statements, all CAPS, underlines, or highlighting
A (BLANK) form should be sent when a customer sends a detailed email thanking a banker for his or her service
The Own the Moment forms are located where
Thank You and WOW forms are used to send praise and (BLANK) for a job well done
There are 4 types of Own the Moment forms: Thank You, WOW, FYI, and (BLANK)

Down

When completing a FYI or Urgent form, bankers should use the same courtesy and (BLANK) they would when answering a customer's email
Bankers should complete an Urgent form when they discover an error related to a (BLANK) or bank policy
FYI and Urgent forms are used when service guidelines and (BLANK) were not met
A (BLANK) form can be sent to acknowledge a peer for quality work on a previous response which exceeds service expectations

10 Clues: The Own the Moment forms are located where • There are 4 types of Own the Moment forms: Thank You, WOW, FYI, and (BLANK) • FYI and Urgent forms are used when service guidelines and (BLANK) were not met • Thank You and WOW forms are used to send praise and (BLANK) for a job well done • ...

Price Review 2020-11-21

Across

the quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given period of time
a marketing function that involves determining and adjusting prices to maximize return and meet customers' perception of value.
marketing element that marketers use to inform, remind, and persuade their customers.
the amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
a condition in which a market is controlled by one supplier and there is no substitute goods or service readily available.
illegal pricing agreement in which businesses agree on prices of their goods and services, resulting in little choice for the consumer.

Down

An illegal activity in which a business charges different customers different prices for similar amounts and types of products.
the rivalry between two or more business to attract scarce customer dollars.
the income made after all expenses are paid
a characteristic of pricing that says prices should not be too high or too low

10 Clues: the income made after all expenses are paid • the rivalry between two or more business to attract scarce customer dollars. • a characteristic of pricing that says prices should not be too high or too low • marketing element that marketers use to inform, remind, and persuade their customers. • ...

F&B Basic 2025-08-21

Across

Outlet serving a particular cuisine.
Equipment for keeping food warm in buffets.
Self-service style of service.
Food served from large platters with showmanship.
Guests collect food from counter.
Bar tool used to crush ingredients for cocktails.
Beverage outlet serving alcoholic drinks.
Pre-plated service from kitchen to table.
Used for guéridon service.
Food served from platters onto guest plates.
Entertainment outlet serving beverages with music/dance.

Down

Glass vessel used to serve wine.
Casual dining outlet for quick meals.
Elaborate service with food served from the left.
Outlet designed for large gatherings.
Flat serving tray.
Service of food and beverages to guest rooms.
Self-service dining outlet
Mobile service trolley for tableside cooking.

19 Clues: Flat serving tray. • Self-service dining outlet • Used for guéridon service. • Self-service style of service. • Glass vessel used to serve wine. • Guests collect food from counter. • Outlet serving a particular cuisine. • Casual dining outlet for quick meals. • Outlet designed for large gatherings. • Beverage outlet serving alcoholic drinks. • ...

Rola Value: Serve 2015-06-01

Across

Customers have practical and also ______ needs
Internal customers
Actively promotes the value of 'serve' amongst colleagues
Loyal customers come back
Not a customer
Customers no.1 hate

Down

Without expecting anything in return
Serves from the heart
Every time or moment the customer deals with us
To really understand the customer's situation
Inspire others to do business with Rola
More than just satisfy customers
Number of emotional needs of a customer
Our promise and distinguishing characteristic
To be interested in the motor industry is not enough

15 Clues: Not a customer • Internal customers • Customers no.1 hate • Serves from the heart • Loyal customers come back • More than just satisfy customers • Without expecting anything in return • Inspire others to do business with Rola • Number of emotional needs of a customer • To really understand the customer's situation • Our promise and distinguishing characteristic • ...

BSA "TEST" 2025-06-12

Across

GOVERNMENT AGENCY THAT ENFORCES THE BSA (ABBR.)
THE NAME OF FBM BSA OFFICER
A CTR MUST BE FILED WITHIN __ DAYS OF THE TRANSACTION
BSA TRAINING IS REQUIRED TO BE TAKEN __
FIRST STAGE IN MONEY LAUNDERING
RECORDS MUST BE KEPT FOR AT LEAST __ YEARS
BSA STANDS FOR BANK __ ACT
ACCEPTABLE FORM OF ID
BREAKING ONE LARGE TRANSACTION INTO SMALLER ONES

Down

CUSTOMER NAME MUST BE RAN AGAINST ____ PRIOR TO ACCOUNT OPENING
REQUIRED BY PROGRAM: KNOW YOUR __
THE BSA WAS CREATED TO DETECT AND PREVENT
SAR STANDS FOR SUSPICIOUS __ REPORT
BUREAU THAT RECEIVES SARS AND CTRS
BSA COMPLIANCE MUST BE RISK-__
THE SECOND STAGE OF MONEY LAUNDERING
ACRONYM FOR CUSTOMER IDENTIFICATION PROGRAM
REPORT FILED FOR SUSPICIOUS ACTIVITY
THE THIRD STAGE OF MONEY LAUNDERING
ACRONYM FOR CURRENCY TRANSACTION REPORT

20 Clues: ACCEPTABLE FORM OF ID • BSA STANDS FOR BANK __ ACT • THE NAME OF FBM BSA OFFICER • BSA COMPLIANCE MUST BE RISK-__ • FIRST STAGE IN MONEY LAUNDERING • REQUIRED BY PROGRAM: KNOW YOUR __ • BUREAU THAT RECEIVES SARS AND CTRS • SAR STANDS FOR SUSPICIOUS __ REPORT • THE THIRD STAGE OF MONEY LAUNDERING • THE SECOND STAGE OF MONEY LAUNDERING • REPORT FILED FOR SUSPICIOUS ACTIVITY • ...

Refresh 2025-11-18

Across

Do you consent to receive Service and Support text message from Verizon to the provided mobile number? You can reply HELP for help and STOP to cancel message. Message frequency varies. Message and data rates may apply
refer to for failed credit issues
Depending on how the customer answers, we have three different prepared responses for ______. Note there is also scripting for this if they do it on view together.
And because you and (agent’s name) discussed plans that include a broadband or data element ,FCC _____________ Label are available if you’d like to see them. These labels provide basic plan, price, speed and data information with a link to available discounts and bundles to help customers compare broadband related plans. Would you like to see a copy of the ********?
this call may be ______ and/or recorded for quality assurance purposes
What internet package comes with whole home wifi?
we have to spell the email _______. We check this even for existing accounts.
There are _____ important things to review with a customer regarding Verizon Forward.
can use this tool to attempt a port after order placement
What state gets a different discount amount for Verizon Forward?
The router should be near the ____ for the best signal

Down

We should brand the end of all calls with ______.
If you change your mind or are unhappy with your purchase, we have a 30-day device return or exchange period. If you have received this information by mistake, please destroy it or return it to Verizon immediately. A _______ fee of $50 (per device) applies to any opened return or exchange
One of those emails will contain a link to our ________ which is a legally required cancellation policy that allows you 3 days to cancel the order with no obligation
Customer, thank you for placing your 5G order today. I would like to review some important details about your order. I am going to be providing you with some important information, do you have a way to _____ that info? Pen / paper or even the notes app on your phone?
Are you the ______ party on the account?
The customer must activate _____ in order to complete the process to get the auto pay discount
refer to for activation issues
It is a program that provides qualifying customers with Verizon Home Internet services at a reduced cost. If you participate in certain Federal Assistance programs you may qualify for...

19 Clues: refer to for activation issues • refer to for failed credit issues • Are you the ______ party on the account? • We should brand the end of all calls with ______. • What internet package comes with whole home wifi? • The router should be near the ____ for the best signal • can use this tool to attempt a port after order placement • ...

J. Crew Crossword 2022-07-30

Across

Item is not available in stock but we should be receiving inventory.
How many points should a Madewell customer earn before getting there $10 reward?
How long is the $10 rewards from Madewell valid?
Order has been shipped by has the wrong address. Customers can use ________ to try & update.
Item line was cancelled due item being OS.
Customer received package however it has a different order #.

Down

3party items should always be returned to the?
after how many days does a customer see there rewards added to there J. Crew account?
After how many days does a customer see there rewards added to there Madewell account?
how long does a customer have to return an item once received?
How long does it take for a customer to see there refund if Afterpay was used?
Should be contacted for assistance in getting old address removed?
Customer received his/her package but the item was not as expected.

13 Clues: Item line was cancelled due item being OS. • 3party items should always be returned to the? • How long is the $10 rewards from Madewell valid? • how long does a customer have to return an item once received? • Customer received package however it has a different order #. • Should be contacted for assistance in getting old address removed? • ...

Process 2017-06-26

Across

Who should you think of at every step?
The path to customer loyalty runs through a great what?
What portal can you go to and find the Customer Experience Coaching Tool?
Team members tell us there are two key elements of well-executed process that enhance the customer experience - role clarity and _____ in the process.
A winning football team has a what that every team member studies in order to play well on game day?
In the Customer Spotlight for process Carie sends Wells Fargo a photo of her and who on the front porch of her new home?

Down

What happens to customer satisfaction when they don't understand the process?
What is the new process standard for success.
Property what are an important element of the home loan production process.
George found a new and improved what to Customer Satisfaction?
What is the name of the team member used in the Process Case Study?

Rural Puzzle-2 2020-08-10

Across

In this we check all the income and expenses of the customer and then we finally confirms whether we can give him loan or not and also if we can give how much EMI it will be.
Beyond this area we do not service customer or give loans.
This insurance provide hospitalization cover to the customer

Down

These are only sold as cross sell product.
This is only done after CGT is completed and without which we cannot sanction loan to any Group.

5 Clues: These are only sold as cross sell product. • Beyond this area we do not service customer or give loans. • This insurance provide hospitalization cover to the customer • This is only done after CGT is completed and without which we cannot sanction loan to any Group. • ...

TELECOM STANDARDS 2023-07-05

Across

Short name for identified process areas in eTOM
Process area of the eTOM that takes care of order fulfillment
TMFORUM business solutions framework
Process area of eTOM that proposes handling customer problems
This framework Grouping processes and their associated information into recognizable applications

Down

Process area of eTOM that proposes charging and billing
The industry association that came up with eTOM
Framework providing information/data reference model along with a common vocabulary for implementing business processes
Lists out all processes required by service provider

9 Clues: TMFORUM business solutions framework • Short name for identified process areas in eTOM • The industry association that came up with eTOM • Lists out all processes required by service provider • Process area of eTOM that proposes charging and billing • Process area of the eTOM that takes care of order fulfillment • ...

PUTT's Pharmacy Holiday Crossword 2022-12-13

PUTT's Pharmacy Holiday Crossword crossword puzzle

Across

Local healthcare hub, especially in rural communities
Pharmacists are one of our nation's most ___ healthcare providers
Bit of sign language most doctors & pharmacists want to use when dealing with PBMs
What removing the middlemen will do to drug prices

Down

Santa's list vertically integrated healthcare corporations are on
PBM tactic used to deter patients from receiving therapy or medication their doctor has prescribed
CVS,UHC,& Cigna customer service rating
Charity holiday decor that donors can pick names off of
What Santa will leave in Karen Lynch's stocking

9 Clues: CVS,UHC,& Cigna customer service rating • What Santa will leave in Karen Lynch's stocking • What removing the middlemen will do to drug prices • Local healthcare hub, especially in rural communities • Charity holiday decor that donors can pick names off of • Santa's list vertically integrated healthcare corporations are on • ...

Personal Communication 2022-12-19

Across

invasion of ....... is one of the public issues raised in direct marketing
is one kind of sales force compensation
is the dimensions used to measure website service quality
is the result of comparing cost and benefit
is one of the sales force tasks
is one of the performance drivers used to measure repeat visit

Down

an example of a direct marketing channel
When we want to create a successful website, we can refer to this online customer experience .....
is one of the steps in effective selling

9 Clues: is one of the sales force tasks • is one kind of sales force compensation • an example of a direct marketing channel • is one of the steps in effective selling • is the result of comparing cost and benefit • is the dimensions used to measure website service quality • is one of the performance drivers used to measure repeat visit • ...

Business in the real World - Schedule 1 2025-10-07

Across

Industries that provide a service rather than goods.
The written agreement between partners in a business.
Industries involved in extracting raw materials.
The process of identifying, anticipating, and satisfying customer needs.
The risk-taker who sets up and runs a business.

Down

The next best alternative that is given up when making a decision.
The activity of spotting a business idea and turning it into reality.
A business owned and run by one person.
When two or more people own and run a business together.

3.01 vocab 2022-04-25

Across

Focused on customer needs and wants
The customer's preference for a business; usually expressed in regular purchases from the business
loyalty
customer's preference for a business; usually expressed in regular purchases from the business
the opportunities that businesses have to connect with customers and reinforce their brand value
word of mouth promotion and referrals from current customers to new ones
PLAY
a business that stresses technology innovation and flexibility
All the opportunities that businesses have to connect with customers and reinforce their brand value
strategies, processes, technology, and people a business uses to build, maintain, and maximize the long-term value of customer relationships
The purchases a customer makes because of a long-term relationship s/he has established with a business
The company's configuration of employees for accomplishing specific business tasks; how the business is organized
relationship management
The stage in the creation of a new product in which a working model may be tested, modified, and retested; production costs are estimated and final details of the product are planned, e.g., label, promotion, and distribution

Down

Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
A business strategy in which an organization continuously evaluates its business processes to make them more effective and efficient
The values and ideals that an organization encourages among its employees
The strategies, processes, and policies a business uses to meet or exceed customer expectations and to provide customers with outstanding experiences at every touch point
A measure of how well a business has met its customers' expectations
for a business provided by customers who tell others of their satisfaction with the business
promotion
Touch points

22 Clues: PLAY • loyalty • promotion • Touch points • relationship management • Focused on customer needs and wants • a business that stresses technology innovation and flexibility • A measure of how well a business has met its customers' expectations • word of mouth promotion and referrals from current customers to new ones • ...

Moat Sales 2025-05-19

Across

is a room or a set of rooms that are typically fitted with most essential utilities and usually leased for dwelling purposes
What Liberty Mutual outside application is called
When your customer delays or is hesitant from making a decision
Replacement cost estimator
What Homesite outside application is called
One of the steps to the PGF
One of the A's in the AAA greeting
The color in application that from public records and you verify
One of the coverages given to customer prior to giving quote
customers need to provide this to enroll in credit monitoring
Customer response when they ask about the policy or coverages
A dwelling style
An overflowing of a large amount of water beyond its normal confines
Step prior to presenting the rate and asking for the sale
Agent will confirm the customer is interested and offer solutions to overcome barrier

Down

third-party company help us maintain our licenses and CE
Design where ceiling rises higher than a typical flat ceiling
Ceiling that is raised and vaulted
The customer response that says they want to start policy
What does the "g" stand for in PGF
Showing Empathy is what CI characteristic?
CI characteristic where you immediately address what you can do for them
Response that gives a reason they aren't interested in buying
A temporary partner restriction to weather
what dwelling fire policies are called
What you tell customers to do with escrow refund
Verbal authorization
A free-standing garage with an independent structural system

28 Clues: A dwelling style • Verbal authorization • Replacement cost estimator • One of the steps to the PGF • Ceiling that is raised and vaulted • What does the "g" stand for in PGF • One of the A's in the AAA greeting • what dwelling fire policies are called • Showing Empathy is what CI characteristic? • A temporary partner restriction to weather • ...

Royal Artillery Veterans Crossword 2026-01-05

Royal Artillery Veterans Crossword crossword puzzle

Across

Regimental symbol
Opposite of civilian
Brew on every parade break
Rank below corporal
Bond between veterans
Service dress colour
Place of remembrance figure
Military training activity
Service identifier
Command word
Military order and standards

Down

Army vehicle
Military headwear
Stand easy
Former service member
Former unit base
UK Armed Forces
Core RAA value
Barracks furniture
Sea service
Opposite of enemy

21 Clues: Stand easy • Sea service • Army vehicle • Command word • Core RAA value • UK Armed Forces • Former unit base • Military headwear • Regimental symbol • Opposite of enemy • Barracks furniture • Service identifier • Rank below corporal • Opposite of civilian • Service dress colour • Former service member • Bond between veterans • Brew on every parade break • Military training activity • ...

Righting Wrongs Handling Customer Service Complaints 2022-05-12

Righting Wrongs Handling Customer Service Complaints crossword puzzle

Across

A guideline explaining how employees are to act and how they are to deal with customers
A business's good name
A customer's expression of dissatisfaction
Positive feelings toward a business
A business's employees

Down

A percentage of the total sale amount paid to the individual or business that makes the sale
A business's income after expenses
The step-by-step process personnel follow in performing a specific task

8 Clues: A business's good name • A business's employees • A business's income after expenses • Positive feelings toward a business • A customer's expression of dissatisfaction • The step-by-step process personnel follow in performing a specific task • A guideline explaining how employees are to act and how they are to deal with customers • ...

Unit 14 2021-12-16

Across

most critical aspect
purchases, including price and frequency; interactions between customer and salesperson
Incetive to for providing feedback
captures and organizes important customer data
salesperson should ask potential customers plenty of questions. Human nature drives people to talk about themselves; they ask specific questions and then evaluate
closing the sale is the moment when the customer has made a decision about whether or not to buy
salesperson must be able to discern the difference between a customer’s valid concerts
Trust the customer,calm yourself, calm the customer, and solve the problem
every complaint provides an opportunity to exceed a customer’s expectations and _______

Down

creates loyalty and trust for a brand
includes the offer of another product or feature to accompany the original purchase. Means to increase revenue for a business while also meeting the customers needs
Gain,develop,and evaluate
dressing professionally helps a sales person make a good impression in limited amount of time
provide valuable information about your company, products, and services
companies use _____ to build long lasting relationships with customers

15 Clues: most critical aspect • Gain,develop,and evaluate • Incetive to for providing feedback • creates loyalty and trust for a brand • captures and organizes important customer data • companies use _____ to build long lasting relationships with customers • provide valuable information about your company, products, and services • ...

PUZZLE 2019-07-30

Across

/ ______ availability is crucial to capturing the market.
/ In _________ relationship management , all processes that focus on the interface between the firm and its customers.
/ The time horizon here is weekly or daily, and during ______ phase companies make decisions regarding individual customer orders.
/ ______ uncertainty is strongly affected by the life cycle position of the product
/ Supply chain _______ decides what the chain's configuration will be, how resources will be allocated.
/ _______ processes are initiated and performed in anticipation of customer orders.
/ For decisions made during _______ phase, the time frame considered is a quarter to a year.

Down

/ ______ lower due to increase in competitive pressure.
/ _______ processes are initiated by a customer order.
/ ______ is more accurate when demand has less uncertainty.
/ ______ has become more certain and supply is predictable.
/ _____ becomes a significant factor in customer choice.
/ In ________ supply chain management, all processes that are internal to the firm.
/ In __________ view, series of cycles are performed at the interface between two successive stages of a supply chain.
/ In _________ relationship management, all processes that focus on the interface between the firm and its suppliers.

15 Clues: / _______ processes are initiated by a customer order. • / ______ lower due to increase in competitive pressure. • / _____ becomes a significant factor in customer choice. • / ______ availability is crucial to capturing the market. • / ______ is more accurate when demand has less uncertainty. • / ______ has become more certain and supply is predictable. • ...

OCS: PPV & APPLE TV 2022-11-04

Across

something to always be followed when contacting customers
courtesy credit allowed within 12-month time frame
equipment adjustment
this is how long ppv charges take to appear
pif
lk460
device sent back twice not eligible for

Down

how much are remote returns
something to have when speaking to a customer
how many days does customer have to return apple tv device
a way to purchase an apple tv
a reason we can adjust customer account for ppv
open device don't qualify for a
multiple purchases determine this
LK461

15 Clues: pif • LK461 • lk460 • equipment adjustment • how much are remote returns • a way to purchase an apple tv • open device don't qualify for a • multiple purchases determine this • device sent back twice not eligible for • this is how long ppv charges take to appear • something to have when speaking to a customer • a reason we can adjust customer account for ppv • ...

Dex 2023-08-10

Across

product type screen
used with consolidated business accounts
if customer claims transaction is not theirs
same rights as the primary
can be SHUT OFF by us but we are not able to enroll customer
Business: each person can apply own payment on card
Can Manage entire Business Account

Down

decline reason: customer has set own limits
this person can activate anyones cards
notes screen
cannot make account requests or changes
Business: 1 payment made for all cards
verify auth user
Shipping Screen
transaction is customers but charged wrong amount

15 Clues: notes screen • Shipping Screen • verify auth user • product type screen • same rights as the primary • Can Manage entire Business Account • this person can activate anyones cards • Business: 1 payment made for all cards • cannot make account requests or changes • used with consolidated business accounts • decline reason: customer has set own limits • ...

The Sales Puzzle 2024-05-24

Across

Any potential customer who expresses interest in the company’s products or services.
the act of selling an additional product or service to a customer.
A tactic in which a rep tries to increase the value of a sale by encouraging a prospect to buy a higher-end version of the initial product they were interested in.

Down

A specific problem for a lead—a problem that can hopefully be fixed by a product or service from the company.
A strategy in which sales reps take time to build trust with the prospect and work with them to find the ideal solution.

5 Clues: the act of selling an additional product or service to a customer. • Any potential customer who expresses interest in the company’s products or services. • A specific problem for a lead—a problem that can hopefully be fixed by a product or service from the company. • ...

operations management 2014-03-09

Across

the percentage of a firm's total possible production level that is being reached
a system that aims to achieve or improve quality by organising every process to get the product 'right first time' and prevent mistakes ever happening
the amount of a product or service that consumers are willing and able to buy at any given price over a period of time
those features of a product or service that allow it to satisfy customers
when an organisation asks another business to make all or a part of its products
a process by which a firm improves its efficiency by cutting the scale of its operations

Down

a culture of quality that involves all employees of a firm
the maximum total level of output or production that a business can produce in a given time period
a system that uses inspection as a way of finding any faults in the good or service being provided
the cost of producing 1 unit of output
the management of levels of raw materials, work in progress and finished goods in order to reduce storage costs while still meeting the demands of the customer

11 Clues: the cost of producing 1 unit of output • a culture of quality that involves all employees of a firm • those features of a product or service that allow it to satisfy customers • the percentage of a firm's total possible production level that is being reached • when an organisation asks another business to make all or a part of its products • ...

types of businesses 2023-06-22

Across

satisfaction - when you would do anything to ensure that your customer is satisfied and happy with the service you are providing (20 words)
sector - The part of the economy that is run by individuals and companies, often for profit, rather than a government (13 words)
responsible - when you would do something that would no cause any harm to the environment or people (19 words)
sector - it is not about making a profit but rather making a difference to society (11 words)

Down

- when you have to keep a business running and need to make enough for the business not to flop (8 words)
trader - a business owned and ran by one person (10 words)
limited company - owned by share holders 21 words)
- a business owned by 2-20 people (11 words)

8 Clues: - a business owned by 2-20 people (11 words) • limited company - owned by share holders 21 words) • trader - a business owned and ran by one person (10 words) • sector - it is not about making a profit but rather making a difference to society (11 words) • - when you have to keep a business running and need to make enough for the business not to flop (8 words) • ...

product 2018-10-17

Across

a service offering that manages claims with the Road Accident Fund from start to finish.
Road Assistance will cover the delivery of the 10 litres of _____, but the customer is liable for the cost of the fuel.
designed to give the customer a rental vehicle in the event of their vehicle experiences a mechanical breakdown.
policy holder pays on a month by month basis either via a debit order with Innovation Group or as part of their monthly instalment payment to their financial institution.

Down

In the event of the tow taking place after hours, the vehicle will be stored in safe storage for the evening.
The maximum amount payable for each individual _________, is defined in the Limits of Liability Section of the policy holder.
Must be in Roadworthy condition, defined by the National Road Traffic Act for the duration of the Policy.
Policy holder must give Innovation Group 30 days ______ for cancellation.
policy holder pays a lump sum amount which can be added to their finance agreement with financial institutions or as a cash payment.
In the event that the customer cancels their policy within this period and no benefit has been paid or claimed for under their policy, they will be entitled to a ______ refund.

10 Clues: Policy holder must give Innovation Group 30 days ______ for cancellation. • a service offering that manages claims with the Road Accident Fund from start to finish. • Must be in Roadworthy condition, defined by the National Road Traffic Act for the duration of the Policy. • ...

Chapter Four and Five Vocabulary 2015-03-02

Chapter Four and Five Vocabulary crossword puzzle

Across

Revenue account with a balance that is opposite to that of it's related revenue account
Checks the company has written that have not been subtracted from the bank's record of the company balance
The amount of cash the firm expects to collect
Type of discount that represents a reduction in the listed price of a product or service
A fund used to pay for minor purchases
Discounts that represent a reduction, not in the selling price of a product or service, but in the amount to be paid by a credit customer

Down

Method used for tax purposes but is generally not permitted for financial reporting
that safeguard company's assets and improves accuracy
Ability of current new income to help us predict the future performance of a company
Matches the balance of cash in the bank account with the balance of cash in the company's records
Transactions should be separate among employees
Two or more people act in accordance to circumvent internal controls
A method where we account for uncollectible accounts.

13 Clues: A fund used to pay for minor purchases • The amount of cash the firm expects to collect • Transactions should be separate among employees • that safeguard company's assets and improves accuracy • A method where we account for uncollectible accounts. • Two or more people act in accordance to circumvent internal controls • ...

text 2017-03-07

Across

Due to resistance of __________, many African Americans cite this behavior as rude and evidence of racism
The issue at hand regarding shopkeeper-customer encounters
The second group involved (clue: they're from America)
This type of FACE is when people want approval, understanding, and solidarity
First method of data collection (clue: watching people)
The first group involved (clue: they're from Asian)

Down

These types of differences can lead to misunderstandings in intercultural communication
In this type of service encounter, there is discussion of more sociable, interpersonal topics
Overall, ___________ due to cultural and linguistic differences & socio-cultural conditions are why there are tensions between African Americans and Korean storekeepers
Second method of data collection (clue: talking to people and asking questions)
This type of FACE is when people do not want to be imposed on
In this type of service encounter, few words are said and only last just seconds
Limited proficiency in this language also contributes to Korean immigrants and their inclination to speak, which then leads to perceptions of rudeness and racism.

13 Clues: The first group involved (clue: they're from Asian) • The second group involved (clue: they're from America) • First method of data collection (clue: watching people) • The issue at hand regarding shopkeeper-customer encounters • This type of FACE is when people do not want to be imposed on • ...

CSR Refresher Training: Part 1 with Geissell and Tanya 2022-05-12

Across

Customer has requested order to be Intercepted back to the warehouse.
After consuming Miracle Whey, customer had severe stomach pains.
After trying the Dehydrated Dog Food, Fluffy started whining and threw-up.
Customer had to be hospitalized after consuming Astaxanthin, due to severe internal bleeding.
If the customer has used this method before, once it is received by the RMA team, the order will be processed right away.
Customer no longer needs PTS Parts purchased.
Can take take about 24-48 hours to clear.

Down

There's a SiteWide sale and customer cannot use their extension code.
In order to process the order, the customer's Driver's License number.
Refunding an order after 240 days of purchase date.
Krill Oil 90-Day Supply arrived with leaking capsules.

11 Clues: Can take take about 24-48 hours to clear. • Customer no longer needs PTS Parts purchased. • Refunding an order after 240 days of purchase date. • Krill Oil 90-Day Supply arrived with leaking capsules. • After consuming Miracle Whey, customer had severe stomach pains. • There's a SiteWide sale and customer cannot use their extension code. • ...

Royal Artillery Veterans Crossword 2026-01-05

Across

Regimental symbol
Opposite of civilian
Brew on every parade break
Rank below corporal
Bond between veterans
Service dress colour
Place of remembrance figure
Military training activity
Service identifier
Command word
Military order and standards

Down

Army vehicle
Military headwear
Stand easy
Former service member
Former unit base
UK Armed Forces
Core RAA value
Barracks furniture
Sea service
Opposite of enemy

Marketing 2015-10-02

Across

cost
thing being sold
need to live
advertising
Don't need to live
thing bought and sold
All about the customer

Down

point in space
All about us
4 p's
group of potential buyers
buys Product
doing work for someone
uses product
supports venture
business selling something

16 Clues: cost • 4 p's • advertising • All about us • need to live • buys Product • uses product • point in space • thing being sold • supports venture • Don't need to live • thing bought and sold • doing work for someone • All about the customer • group of potential buyers • business selling something

AWS Practitioner exam 2024-12-20

Across

A company wants to decouple their application components to handle varying loads and ensure reliability. Which AWS service should they use? AWS ___
It is a service that provides block-level storage volumes that you can use with Amazon EC2 instances. It is called AWS ___ ?
In AWS data is stored as objects within the buckets. What is the limit on a single object? Five GB, TB, PB, or EB?
To allow public traffic from the internet to access your VPC, what do you need to attach to your VPC? ___ ___ ?
Name the second level of protection for AWS Shield.
Which of the support plans provides <15 minutes response time for mission-critical issues?
Which AWS networking service enables a company to create a virtual network within AWS? Amazon ___.
Which site does Amazon CloudFront use to cache copies of content for faster delivery to users at any location? ____ ___.
It protects web apps running on the AWS cloud from common web exploits.
Which type of storage is more expensive, Standard or Glacier Deep Archive?
Name the first level of protection of AWS Shield.
It is a service that provides object-level storage. It is called Amazon ___ bucket
True or False. On-Ramp Support Plan provides an access to pool of Technical Account Managers (TAMs) and Concierge Support Team
What is AWS Elastic Beanstalk used for? ___ applications.
Fill in the blank. The data needs to be protected at rest and in ____.

Down

AWS Snow Family is composed of: AWS Snowcone, AWS Snowball, and AWS_____.
Which service allows for the collection and tracking of metrics for AWS services? Amazon___ ___.
Typically, events are updated in CloudTrail within how many minutes?
One of the benefits of cloud computing with AWS is trading capital expense for ____ expense.
It is an AWS service that provides on-demand access to AWS security and compliance reports and select online agreements.
Fill in the blank. AWS ___ is a curated digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses.
It is best practice to use the root user to create first IAM user and assign it permissions to create other users
To achieve 99.5% uptime, the best solution for a company would be deploying their applications across multiple____.
The ____ pillar is the ability to protect information, systems, and assets while delivering business value through risk assessments and mitigation strategies.
Is Amazon EC2 IaaS, PaaS, or SaaS?
What is the other name for on-premises deployment? ___ cloud.
What is the minimum percentage score to pass AWS Solutions Architect Associate exam?
True or False: AWS responsible for the operating system, network & firewall configuration.
A media company wants to store a large amount of video files in AWS. The storage solution should minimize costs while ensuring that infrequently accessed files are still available within minutes. Which Amazon S3 storage class is the most cost-effective choice? ___ ___ _-_ (include the -)
Who is responsible for AWS foundation services such as compute, storage, and database? Customer or AWS?
Amazon Route 53 is Amazon ___ web service.

31 Clues: Is Amazon EC2 IaaS, PaaS, or SaaS? • Amazon Route 53 is Amazon ___ web service. • Name the first level of protection of AWS Shield. • Name the second level of protection for AWS Shield. • What is AWS Elastic Beanstalk used for? ___ applications. • What is the other name for on-premises deployment? ___ cloud. • ...

Royal Artillery Veterans Crossword 2026-01-05

Across

Regimental symbol
Opposite of civilian
Brew on every parade break
Rank below corporal
Bond between veterans
Service dress colour
Place of remembrance figure
Military training activity
Service identifier
Command word
Military order and standards

Down

Army vehicle
Military headwear
Stand easy
Former service member
Former unit base
UK Armed Forces
Core RAA value
Barracks furniture
Sea service
Opposite of enemy

InternetPuzzle 2016-02-17

Across

server that automatically provides an IP address.
Modem config without NAT.
what is before the .com but after the @ symbol?
Network Address Translation.
Non changing IP Address.
A free service with NPP for email and web.
network security system that monitors and controls the incoming and outgoing network traffic based on predetermined security rules.
A tool you use to help guide your calls.
A Type of Cord that hooks direct from the modem to customers device.
Changing IP Address.
Internet without wires.

Down

The Program the customer goes to set up a Domain Name.
The owner of a Domain name.
Controls how the modem functions.
Redirects a communication request from one address to a Port.
Translates an IP address to a domain name.
Internet program you use to surf the internet.
a hardware device that has multiple Ethernet ports.
A networking device that perform the "traffic directing" functions on the Internet.
Internet output device.
This controls your domain name's website and email settings.

21 Clues: Changing IP Address. • Internet output device. • Internet without wires. • Non changing IP Address. • Modem config without NAT. • The owner of a Domain name. • Network Address Translation. • Controls how the modem functions. • A tool you use to help guide your calls. • Translates an IP address to a domain name. • A free service with NPP for email and web. • ...

S.A.D 2016-12-11

Across

a repository project that cannot be funded
a diagram wherein that can be broken down into smaller process
process of translating the source datainto a computer readable format
a collection of fields arranged in a predetermined format
new requirement that is imposed by law
savings due to reduced inventory, wastage, etc
the number or logical records included in a single read or write opertaion
the smallest unit of meaningful data

Down

data and information that is based on facts
an info system that captures expertise
occur at regular intervals but at relative fixed rate
measure of how beneficial or practical an information will be
a diagram where the system acts as a single process
better service to customer, superior product quality
collection of interrelated files
Every table should have a primary key
a report or presentation of a recommended solution
special reords of updates to other files
increased work done with same human resource
a format that is traditional and best suited to readers

20 Clues: collection of interrelated files • the smallest unit of meaningful data • Every table should have a primary key • an info system that captures expertise • new requirement that is imposed by law • special reords of updates to other files • a repository project that cannot be funded • data and information that is based on facts • increased work done with same human resource • ...

MKT110 2017-05-26

Across

marketing element relating to distrubution
internal influence on consumer behaviour
age, income, education
level of engagement in purchase
factors outside the industry PESTLE
integrated marketing communications
data data recorded for some other purpose
marketing process used to influence behaviour for the public good
search: second stage of the buyer decision making process
selling: a form of promotion

Down

process for providing all of the raw materials to the market
factors inside an industry
pricing method
service characteristic
three stages in marketing process
research used to solve a particular, well defined problem
process for dividing the total market into groups with similar needs
marketing: type of non-store retailing
research method to gather more information
service characteristic
the added value that a brand gives a product
the activity, set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value for customers
external influence on consumer behaviour
customer relationship management
research method which tests whether one variable causes the other

25 Clues: pricing method • service characteristic • age, income, education • service characteristic • factors inside an industry • selling: a form of promotion • level of engagement in purchase • customer relationship management • three stages in marketing process • factors outside the industry PESTLE • integrated marketing communications • marketing: type of non-store retailing • ...

Entrepreneur and Business Vocabulary 2018-07-15

Entrepreneur and Business Vocabulary crossword puzzle

Across

To get the result that you want
An company that makes, buys or sells goods for money
A person or business who sells things especially on the street
A useful ability
An event where people try to win or get something
Something bought for a price lower than the actual value
An argument for something; a reason to do something
A person who wants to buy something
To make something new

Down

An argument against something; a reason to not do something
To guess what will happen in the future
To get money that you have to give back later
Help or work that is sold by a company
A person who starts his or her own business
Something that you hope to do
To give money that you will get back later
Money that you earn
A plan for spending money
Money you get when you sell something for more than it cost
A chance that something bad will happen

20 Clues: A useful ability • Money that you earn • To make something new • A plan for spending money • Something that you hope to do • To get the result that you want • A person who wants to buy something • Help or work that is sold by a company • To guess what will happen in the future • A chance that something bad will happen • To give money that you will get back later • ...

Marketing Crossword 2021-12-14

Across

My car only has a ________ to listen to music on
An image associated with a brand
I entered a _____ in order to win money
Where something is sold is called a market______
if an item is on sale it may be found in the _____ section
In hopes of gaining a bigger customer base the company invested in different forms of ___________
_______ is used to make a brand more memorable
The Nittany Lion is Penn State's _________

Down

The housekeeper offers a cleaning _______
In order to get more money you could get a ______
The company specializes in one type of ________
If a meeting is online it could also be called a ________ meeting
A saying associated with a brand
I got a ______ for 20% off
The opposite of indoor
A company may hand a ______ in order to attract attention
To turn in an online document on paper I must ____ it
A big gathering
A product comes from someones ______
A product is also known as a

20 Clues: A big gathering • The opposite of indoor • I got a ______ for 20% off • A product is also known as a • A saying associated with a brand • An image associated with a brand • A product comes from someones ______ • I entered a _____ in order to win money • The housekeeper offers a cleaning _______ • The Nittany Lion is Penn State's _________ • ...

Optimising Operations Chapter 8 2021-04-05

Optimising Operations Chapter 8 crossword puzzle

Across

Making products with little human intervention. Automated … (2 words)
use of robots to perform manual tasks
acting in anticipation
combination of both CAD and CAM (Acronym)
Supplies arrive just as needed for production (JIT)
where all staff in a business have responsibility for its process and output (Acronym)
rectifying or replacing a defective product (2 words)
control process of checking the quality standards (2 words)
computer-aided design
a device for sensing recorded data, as in a barcode
system to ensure quality standards are achieved (2 words)

Down

buying and selling or transmitting of funds or data electronically
maintaining stock levels as well as averting stock losses (2 words)
replacement of human activity with technology
The ‘R’ in MRP
practical application of science to achieve business objectives
computer-aided manufacturing computer controlled manufacturing (Acronym)
the degree of excellence in a good or service
the holding raw materials, parts and finished goods
Schedule of production, quantities costs and customer demand (Acronym)
circle workers meet regularly to discuss quality and production issues
Japanese management reducing waste and production costs

22 Clues: The ‘R’ in MRP • computer-aided design • acting in anticipation • use of robots to perform manual tasks • combination of both CAD and CAM (Acronym) • replacement of human activity with technology • the degree of excellence in a good or service • Supplies arrive just as needed for production (JIT) • the holding raw materials, parts and finished goods • ...

Year 2 2021-07-02

Across

treaty line
James 2nd birthday year
brodys favorite ocean
hiking essential
"I believe it's called white knighting"
the biggest asshole ever
the future of retail sales
america's worst museum
indian potato
where Biden won
road trip listens
best airport
small cat
tattoo artist
road trip hashtag
our olives
our last concert
we are
great customer service
we're still here
cat thieves

Down

late night listening session
favorite vegan eats
almost competitive
neighborhood for tears
the best NOW soundtrack
place for a party
a board to be flipped
where red blends are blended
midweek dive bar
not charleston
not paramore
ring bearer
route to Buffet's place
town for a bath
terrible work out
covid drag concert
I like girls that wear/work
i dissent
zion essential
place to entertain out of towners
american birthday travels

42 Clues: we are • small cat • i dissent • our olives • treaty line • ring bearer • cat thieves • not paramore • best airport • indian potato • tattoo artist • not charleston • zion essential • where Biden won • town for a bath • hiking essential • midweek dive bar • our last concert • we're still here • place for a party • road trip listens • terrible work out • road trip hashtag • almost competitive • covid drag concert • ...

Level 1 Administration - Crossword No 2 2021-06-20

Level 1 Administration - Crossword No 2 crossword puzzle

Across

Used when you do not want to pay by cash
This machine duplications documents
A place to keep important documents
They deal with letters, parcels, stamps
This is done to keep docs in order
used to place letters in for posting
a way to send electronic documents
This tells the time
Follow this law to keep people safe
This can add up sums of money
Used to type information to your computer
This is used to write information

Down

Used to make and receive calls
Supplies kept in a box for minor injuries
Used for connecting to the internet
They greet you as you enter the building
used to clip sheets together
Used to help put out a fire
paper - - - -
This is another name for a company
used to create on line spreadsheets
Petty - - - -
This is a portable computer
You sit on this
The user/purchaser of products or a service
Used to produce documents like letters

26 Clues: paper - - - - • Petty - - - - • You sit on this • This tells the time • Used to help put out a fire • This is a portable computer • used to clip sheets together • This can add up sums of money • Used to make and receive calls • This is used to write information • This is another name for a company • This is done to keep docs in order • a way to send electronic documents • ...

BSCA FOX VDAY 2020-02-11

Across

/ I LOVE YOU, U LOVE ME, WE'RE ONE HAPPY
/ WEEEE ARE THE …. MY FRIIEENNDDSS!
BOOSTS YOUR KUDOS, HEAD OF CUSTOMER SERVICE
/ ONE OF 3 BSC VALUE. TO BE ….
NAME OF OUR BELOVED CAFE
/ THAT ONCE A YEAR LOVE FROM BSCA
/ WHERE PHARMACY CLAIMS LIVE
NEW APPLICATION CRITERIA FOR THIS POSITION
CCR THING TO SAVE IDEAS ON
I JUST CALLED, TO SAY...
HASHTAG FOR GIVING LOVE POINTS FOR A RAFFLE
ROCKSTAR IS HER FAVORITE WORD

Down

SYSTEM USED FOR CALLS, ALSO NAME OF A STADIUM IN CA.
SANG THE SONG LOVE
ESSENCE AND VALERIE HAVE THIS IN COMMON THEY ARE BOTH.
UPDATES SENT OUT DAILY OR WEEKLY, HEARD IT THRU THE...
/ NOW WORTH 20% OF OUR STATS
ONE OF 3 BSC VALUES, COWARDLY LION WISHES HE WAS...
SAME NAME AS A POPULAR AMY WINEHOUSE SONG,
ONE OF 3 BSC VALUES. WHAT WE ARE...
/ TRACKS OUR GREATNESS
WHEN WE SHARE OUR YUMMIES

22 Clues: SANG THE SONG LOVE • / TRACKS OUR GREATNESS • NAME OF OUR BELOVED CAFE • I JUST CALLED, TO SAY... • WHEN WE SHARE OUR YUMMIES • CCR THING TO SAVE IDEAS ON • / NOW WORTH 20% OF OUR STATS • / WHERE PHARMACY CLAIMS LIVE • ROCKSTAR IS HER FAVORITE WORD • / ONE OF 3 BSC VALUE. TO BE …. • / THAT ONCE A YEAR LOVE FROM BSCA • / WEEEE ARE THE …. MY FRIIEENNDDSS! • ...

Fake it till you make it 2020-05-06

Fake it till you make it crossword puzzle

Across

your first insult from moi
My Poetic nickname
You're my ________
_______ الراجل ميعيبوش إلا
My fav place
Your not so fav drink(franco)
your favourite gift
the key
Best day
Best pickup lines are _______
Your new favourite word as of 6/3 (franco)
just beacause I mentioned your daughter
Our Place
Your worst trait
is a choice but you chose later (Oldest words of wisdom)
the best body part (franco)
Your fav Tabee5(franco)
The thing I like the most about you
the shortest sentence

Down

Your first nickname(franco)
________ still heart plated
The best road ends are?
The best customer service
_____,teezk 7amra!
Thing you're not (franco)
Your second mobile contact name
your favourite person
Best food is ______
Second best 2 letter word after US
The promise you promise to break
The perfect love song is..
Best weather
What we all want!!
your favorite daughter
the couple we like

35 Clues: the key • Best day • Our Place • My fav place • Best weather • Your worst trait • My Poetic nickname • You're my ________ • _____,teezk 7amra! • What we all want!! • the couple we like • your favourite gift • Best food is ______ • your favourite person • the shortest sentence • your favorite daughter • The best road ends are? • Your fav Tabee5(franco) • The best customer service • ...

June Raffle 2024-06-14

Across

Graduated high school this year
This team member attends University in Indiana
This team member works at a candy store
this team member designed sets for Disneyland
This team leader lives in Rhode Island
The month our new store will hopefully open
The team Michael used to be on
Graduated high school this year
This team member is home from college at Keene
This team member is a professional drummer
We welcomed this new team member to our leadership group

Down

Graduated college this year
these customer service team members know eachother outside of work
this team member is a special olympics hall of famer
A famous artist and the name of a melon
A holiday in December and the name of a melon
these team leaders are married
This person is our store trainer
This team member is a softball player, a really good one
This team member is a professional photographer
Graduated high school this year
This team member has a UPH over 100!
This person is our team trainer

23 Clues: Graduated college this year • these team leaders are married • The team Michael used to be on • Graduated high school this year • Graduated high school this year • Graduated high school this year • This person is our team trainer • This person is our store trainer • This team leader lives in Rhode Island • A famous artist and the name of a melon • ...

TM Legal Crossword 2024-06-18

Across

A collector's item
A 5* service
Company branded notebook, water bottle, etc.
Octopus system
One of the senses most relevant to the Legal team
You go here when setting up a Direct Debit
When we know we're speaking to the correct person
What does a third party have to be for us to speak to them?
We post them on a sign as they offer a helping hand
"You will do this today"

Down

Placing into a relevant outcome
When customers are _____ we complete CIVS
Where the customer's name is always said out loud
We still provide them, it's just not in the name
A Judgment will determine this
What powers Perch?
An old KPI that once was
"Have a good day, week, month, year"
It helps you to see what you're doing
Keeps people engaged
It dies when it reaches the age of 6
The Case Manager and the customer come to an amicable resolution

22 Clues: A 5* service • Octopus system • A collector's item • What powers Perch? • Keeps people engaged • An old KPI that once was • "You will do this today" • A Judgment will determine this • Placing into a relevant outcome • "Have a good day, week, month, year" • It dies when it reaches the age of 6 • It helps you to see what you're doing • When customers are _____ we complete CIVS • ...

Academic Word - English 2023-06-20

Academic Word - English crossword puzzle

Across

the practice of farming
a statement about what you think will happen in the future
a way of doing something
someone who steals things
to make something seem larger, more important, better, or worse than it really is
a person who buys products or a service
a person's job
machines and equipment developed from the application of scientific knowledge
to dig a hole in the ground to discover things about the past

Down

a person from Egypt
the rate at which somebody does useful work
a structure or underground room where someone is buried
someone who studies the objects of people who lived in the past
a way of behaving or a belief that has lasted for a long time
a very important change in the way that people do things
the ability to remember information
something that you plan to do
a result of an action or situation, especially a bad result
to notice or see carefully
able to perform without human control

20 Clues: a person's job • a person from Egypt • the practice of farming • a way of doing something • someone who steals things • to notice or see carefully • something that you plan to do • the ability to remember information • able to perform without human control • a person who buys products or a service • the rate at which somebody does useful work • ...

BLRC 2023-04-03

Across

May 5th Holiday
Our goal for 2023 is to achieve ______ growth.
ECC and EBS make up ___.(acronym)
Helping Others Parent Effectively, ERG.
Your _____ _______ package promotes wellness, encourages growth, and offers support so you can work and live your best life
State Farm founder, G.J._________.
State Farm facility in Atlanta.
Enterprise annual bonus based on achievement of results.(acronym)
Type of meeting to quickly brief a team.

Down

_______ offers confidential counseling, legal services, and worklife solutions
State Farm spokesperson
State Farms Chief Diversity Officer, ______ Robinson.
We aim to deliver customer service that is Personalize, Caring and _______.
State Farm competitor.
What metric shows how well you follow your schedule?
Last name of our Operations Manager.
We celebrate ________ ____ in May.
The acronym for time after a call used to take notes.
Center The "RC" in BLRC:
May birthstone
Star Wars Day (Hint: May the _____ be with you).
State Farm facility in Dallas.
The "Chat First" states were Illinois and_______.

23 Clues: May birthstone • May 5th Holiday • State Farm competitor. • State Farm spokesperson • Center The "RC" in BLRC: • State Farm facility in Dallas. • State Farm facility in Atlanta. • ECC and EBS make up ___.(acronym) • We celebrate ________ ____ in May. • State Farm founder, G.J._________. • Last name of our Operations Manager. • Helping Others Parent Effectively, ERG. • ...

User team crossword 2023-05-12

Across

what's going to replace us in our jobs
friendly mascot
they screwed us over last minute
best company to work for
a special phone
deprecated configvar to check if we're in prod
interjection used by Tejas
a good game for virtual retreat
popular rice dish in West Africa
wifi password
how do we avoid fines
very cute cafe in Dakar
one of the people we miss
favourite user team's hobby
something immortalised

Down

how we show we care
what's most important for the Senegalese
big news for 2
percentage of PRs on time last week in our team (one word)
unexpected name for customer app
people wish wave was this
team that really wants to challenge user team in games
Jesus' dog's name
one of food merchants on Wave's app: __ crab
best meeting to accidentally draw on the screen
excellent service for documents

26 Clues: wifi password • big news for 2 • friendly mascot • a special phone • Jesus' dog's name • how we show we care • how do we avoid fines • something immortalised • very cute cafe in Dakar • best company to work for • people wish wave was this • one of the people we miss • interjection used by Tejas • favourite user team's hobby • a good game for virtual retreat • excellent service for documents • ...

unit 1 2025-09-18

Across

– Basic survival needs (food, water, shelter).
– The good or service being offered to the market.
– Psychologist who created the hierarchy of needs.
– Communicating value through ads, PR, or social media.
– Needs for respect, status, and recognition.
– Persuading customers to buy through communication/promotion.
– Market research and data used for decisions.
– Needs for love, friendship, and relationships.
– Making products available in convenient locations.
– Reaching one’s full potential (self-actualization).

Down

– Getting products into stores or to customers.
Share – A company’s sales as a percentage of total industry sales.
– Creating and delivering value to meet customer needs.
– Marketing that also considers society’s well-being.
– Making goods efficiently, often in large quantities.
– Improving a product’s design, features, or packaging.
– Helping customers pay (credit, loans, payment plans).
– Deciding how much a product should cost.
– Protection, security, and stability needs.
– The usefulness or satisfaction a product provides.
– The act of deciding to buy during the decision process.
– Providing products when customers need them.

22 Clues: – Deciding how much a product should cost. • – Protection, security, and stability needs. • – Needs for respect, status, and recognition. • – Basic survival needs (food, water, shelter). • – Providing products when customers need them. • – Market research and data used for decisions. • – Getting products into stores or to customers. • ...

PFS WEEK 2025-10-13

Across

Fixed amount patient pays per visit
Medical bill sent to an insurance company for payment
Uncollectible patient accounts sent to a collection agency
Electronic submission of claims
Permission that may be needed from the insurance company before a service is completed
the process of returning funds to a customer for a previously processed transaction
Health Insurance Portability and Accountability Act
Percentage patient pays after deductible
Person responsible for paying the bill
claim form used by institutional providers

Down

Printed summary of your medical bill
Consolidated Omnibus Budget Reconciliation Act
Payment received from insurance
The process of assigning procedure and diagnosis codes to medical services for the purpose of submitting health insurance claims and determining reimbursement rates
Reduction in billed amount
A person who pays out of pocket for healthcare services
A request made to an insurance company to reconsider a denied claim
Discharged Not Final Billed
5-digit numbering system that helps standardize facility billing
Insurance Company that pays for medical services

20 Clues: Reduction in billed amount • Discharged Not Final Billed • Payment received from insurance • Electronic submission of claims • Fixed amount patient pays per visit • Printed summary of your medical bill • Person responsible for paying the bill • Percentage patient pays after deductible • claim form used by institutional providers • ...

COCD Crossword 2021-01-20

Across

Employment information that is not the PAYE number
Confirmation of customer details is commonly known as
If a customer is in study and getting funding from SLC what do you send off
What type of customer would Provide a UTR
What is the timescale for deductions to start once we have employment details
What is the postcode that the paper form need to be sent to
Evidence of pension or savings

Down

What does NCR stand for
What is the timescale for a COCD reminder to be sent
What type of customer would have to provide this eveidence a letter from the organisation dated within the last 12 months confirming the support they provide
Pay As You Earn Reference Number
If a customer is Not Eligible to repay
Unique Tax payer Reference is abbreviated to what

13 Clues: What does NCR stand for • Evidence of pension or savings • Pay As You Earn Reference Number • If a customer is Not Eligible to repay • What type of customer would Provide a UTR • Unique Tax payer Reference is abbreviated to what • Employment information that is not the PAYE number • What is the timescale for a COCD reminder to be sent • ...

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