customer service Crossword Puzzles

Ch. 15 Key Terms 2017-04-19

Ch. 15 Key Terms crossword puzzle
Across
  1. utility Utility of a good or service created by its availability at a particular time.
  2. shippers supply chain management method in which the retailer does not keep goods in stock but instead transfers customer orders and shipment details to either the manufacturer.
  3. logistics for all operations related to the reuse of products and materials.
  4. a person or business that sells goods to the public in relatively small quantities for use or consumption rather than for resale.
  5. utility include telecommunications, electrical utilities, natural gas, certain transportation services, and also water and wastewater treatment services provided by private companies.
  6. distribution A marketing strategy under which a company sells through as many outlets as possible, so that the consumers encounter the product virtually everywhere they go
  7. a person or company that sells goods in large quantities at low prices, typically to retailers.
  8. the state of being useful, profitable, or beneficial.
  9. utility explains and possibly measures the satisfaction that comes from owning a product or enjoying a service.
  10. logistics refers to the same for goods going out of a business.
  11. the marketing of goods or services by means of telephone calls, typically unsolicited, to potential customers.
  12. the detailed coordination of a complex operation involving many people, facilities, or supplies.
  13. intermediaries is the link in the supply chain that links the producer or other intermediaries to the end consumer.
  14. wholesalers form of trade in which goods are sold from a wholesale warehouse operated either on a self-service basis or on the basis of samples
  15. handling is the movement, protection, storage and control of materials and products throughout manufacturing, warehousing, distribution, consumption and disposal.
  16. selling marketing and selling of products directly to consumers away from a fixed retail location.
Down
  1. distribution type of distribution that lies between intensive and exclusive distribution.
  2. of distribution chain of businesses or intermediaries through which a good or service passes until it reaches the end consumer.
  3. forwarder is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution.
  4. distribution system one in which all the organizations in the channel are owned by one firm.
  5. distribution only certain retailers are given the option of carrying a product in its store.
  6. wholesalers They help move goods between producers and retailers and the advent of modern technologies help them do this more efficiently.
  7. retailing is the sale of goods and services through the internet.
  8. chain the sequence of processes involved in the production and distribution of a commodity.
  9. utility A central source of information for an organization or group.
  10. shipping involves the transportation of freight in an intermodal container or vehicle, using multiple modes of transportation without any handling of the freight itself when changing modes.
  11. a person who buys and sells goods or assets for others.
  12. management the management of the flow of goods and services, involves the movement and storage of raw materials, of work-in-process inventory, and of finished goods from point of origin to point of consumption.
  13. Distribution System sequential flow of procedures, systems, and activities which are designed and linked to facilitate and monitor the movement of goods and services from the source to the consumer.
  14. distribution system It is a type of Vertical Marketing Systems (VMS), a category of integrated distribution channel system.
  15. logistics integral element of business operations for a manufacturing firm, involving the processes of receiving, storing and distributing raw materials for use in production.
  16. utility The process of increasing the attractiveness of a product to a group of consumers by altering its physical location.
  17. jobbers A wholesaler who merchandises goods on racks in retail shops.

33 Clues: the state of being useful, profitable, or beneficial. • a person who buys and sells goods or assets for others. • logistics refers to the same for goods going out of a business. • retailing is the sale of goods and services through the internet. • utility A central source of information for an organization or group. • ...

Chapter 13.1 Key Terms Created by Lily M. 2018-01-05

Chapter 13.1 Key Terms Created by Lily M. crossword puzzle
Across
  1. product, place, price, and promotion
  2. a group of consumers who need and want similar things
  3. pathway to direct products to customers
Down
  1. building and maintaining relationships with customers
  2. when goods or services are sold from the producer directly to the customer
  3. total sales = totals cost
  4. one or more intermediaries
  5. creating, promoting, and presenting a product or service to meet the wants and needs of consumers

8 Clues: total sales = totals cost • one or more intermediaries • product, place, price, and promotion • pathway to direct products to customers • building and maintaining relationships with customers • a group of consumers who need and want similar things • when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: Mackenzie Pyle 2019-01-08

Chapter 13.1 Key Terms Created by: Mackenzie Pyle crossword puzzle
Across
  1. A group of customers who share common wants and needs
  2. Product, place, price, and promotion
  3. A pathway to direct products to consumers
  4. When goods or services are sold from their producer directly to the customer
  5. The process of creating, promoting, and presenting a product or service
Down
  1. Companies use this to build and maintain relationships with their customers
  2. The point at which total revenues equal total costs
  3. Involves one or more intermediaries

8 Clues: Involves one or more intermediaries • Product, place, price, and promotion • A pathway to direct products to consumers • The point at which total revenues equal total costs • A group of customers who share common wants and needs • The process of creating, promoting, and presenting a product or service • ...

Regulation B 2014-12-17

Regulation B crossword puzzle
Across
  1. Avoid making statements that over-_____ credit to applicants.
  2. ____ action means that the applicant's request for credit or additional credit is denied.
  3. Do not discuss credit ____ with the customer.
  4. Make sure to listen to customer responses to ____ assumptions about a customer’s credit worthiness.
  5. Do not ask for ____ status on an unsecured individual credit application unless the customer resides in a community property state.
  6. Read the applicable ____ script for each credit application.
  7. When a consumer applies for new credit, a lender must notify an applicant of action taken within 30 ____ after receiving a completed credit application.
Down
  1. This law applies to ____ credit products including credit cards, mortgage loans, Home Equity, personal loans, personal lines of credit, auto loans, and student loans.
  2. Do not release credit ____ to customers.
  3. If offering a Secured Credit Card product, offer both an ____ and Secured Credit Card.
  4. Applicants receive ____ notification when adverse action is taken.
  5. Prohibited ____ refers not only to characteristics of an applicant, but also to the characteristics of individuals with whom an applicant is affiliated or with whom an applicant associates.
  6. When taking a credit application, enter all ____ exactly as the customer states.
  7. Do not ____ a customer the opportunity to apply for a credit product, even if the customer discloses information about derogatory credit.

14 Clues: Do not release credit ____ to customers. • Do not discuss credit ____ with the customer. • Read the applicable ____ script for each credit application. • Avoid making statements that over-_____ credit to applicants. • Applicants receive ____ notification when adverse action is taken. • ...

40-59 2012-12-09

40-59 crossword puzzle
Across
  1. Small scale research study used to test the feasibility of a project or idea
  2. Systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern that affects a market. Involves the marketing function that links the consumer, customer, and public to the marketer through information.
  3. An early sample or model of a product
  4. Organizations portion of the total industry sales in a specific market
  5. Systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern, and the use of that data to create and implement plans to reach new target audiences.
  6. Situation that occurs when an economic want exists and there is an idea for a good or service to fulfill that want; a good or service that people are willing and able to buy
  7. Research Marketing research used to help the business forecast future business developments.
  8. Facts collected specifically for the problem or project at hand
  9. Forecast of something to happen
  10. Marketing-research method that gathers data by watching consumers.
Down
  1. Surveying individuals via the postal service to obtain research data
  2. A breakdown of market share data that allows a company to measure its sales performance against those of its competitors
  3. Master plan for conducting marketing research; lays out the types of data needed, how much data to collect, what collection methods to use, and how data will be analyzed
  4. One of the groups into which the total market is divided
  5. Marketing information developed from data that are collected for use in one particular situation
  6. Divistion of a total market into smaller, more specific groups.
  7. The division of a market on the basis of consumers lifestyles and personalities
  8. Face-to-face conversation in which a researcher surveys an individual to obtain research data
  9. Small segment of the total market interested in a subject
  10. Prediction

20 Clues: Prediction • Forecast of something to happen • An early sample or model of a product • One of the groups into which the total market is divided • Small segment of the total market interested in a subject • Divistion of a total market into smaller, more specific groups. • Facts collected specifically for the problem or project at hand • ...

CROSSWORD 2012-01-17

CROSSWORD crossword puzzle
Across
  1. CEO,Ogilvy & Mather
  2. how a product appears in relation to other products in the market
  3. The activities of designing and producing the container or wrapper for a product
  4. gave birth to cars like Diablo, Superleggera, Aventedor
  5. A person in a group buying situation who first suggests buying a particular product or service
  6. A payment made by a salesperson to a buyer based on the size or number of orders placed by the buyer for the salesperson's products or services
  7. A product is defined as anything that is capable of satisfying customer needs
  8. A term referring to a wide variety of Internet-based business models
  9. Became a subsidiary of the American retail giant Walmart, the world’s largest retailer,in 1999,and is the UK's second largest chain by market share after Tesco.
  10. American motorcycle manufacturer. Founded in Milwaukee, Wisconsin
  11. A company of which Thomas Alwa Edison was a co-founder
  12. To exchange goods or services directly without the use of money
Down
  1. A slogan often used in conjunction with a brand name, advertising and other promotional methods
  2. A market situation in which there are so few buyers that each anticipates the impact of its marketing actions on the others
  3. The selling of a licence by the owner to a third party permitting the sale of a product or service for a specified period.
  4. The group of consumers who are typically last to buy a new product
  5. A fake grass roots push to generate buzz or interest in a product, service, or idea.
  6. when total contribution is equal to total fixed costs
  7. Legal designation indicating that the owner has exclusive use of a brand
  8. specific type of the product form
  9. UB group rolled out this international brand of Beer in India in sept 2011
  10. An Indian cosmetics brand named after an french opera

22 Clues: CEO,Ogilvy & Mather • specific type of the product form • when total contribution is equal to total fixed costs • An Indian cosmetics brand named after an french opera • A company of which Thomas Alwa Edison was a co-founder • gave birth to cars like Diablo, Superleggera, Aventedor • To exchange goods or services directly without the use of money • ...

Business English 2015-05-06

Business English crossword puzzle
Across
  1. The feeling or atmosphere between people
  2. Another word for money you receive, income turnover
  3. The process of sending products to shops or customers
  4. What every company wants to make
  5. Growing business e.g.increasing product or service range
  6. What every company does not want to make
  7. Reduce the number of employees you have
  8. The process of bringing new people into the company
  9. (abbr.)The overall boss in a company
  10. Extra money paid to you for good performance
  11. The money available for a department, project etc.
  12. A company that supplies goods or services
  13. A company name or trademark e.g Colgate, Nestle, Audi
  14. The process of making a deal or coming to a compromise
  15. The direction or plans for the company
  16. To put money into a product, project, company or the stock market
Down
  1. operating costs for electricity, heating, water etc.
  2. What you must sign to complete a deal
  3. The department responsible for buying goods from suppliers
  4. A specific type of product or a gap in the market
  5. (abbr.) In the UK you pay 20% _______ on all products, a government charge
  6. Someone who (usually successfully) starts a business from nothing
  7. The amount of money spent
  8. When a customer uses your product or service all the time
  9. Getting people to buy your product or service
  10. Targets or goals, what you want to achieve
  11. To contract a company to do work e.g. cleaning catering
  12. When you spend money on something it creates a ______ to the business
  13. When a business closes because they have no money left
  14. The process of teaching employees new skills
  15. A period of negative economic growth, a downturn
  16. To start a new business or put a new product on the market
  17. The goods or products available in a warehouse or shop

33 Clues: The amount of money spent • What every company wants to make • (abbr.)The overall boss in a company • What you must sign to complete a deal • The direction or plans for the company • Reduce the number of employees you have • The feeling or atmosphere between people • What every company does not want to make • A company that supplies goods or services • ...

Marketing unit 1 - intro to marketing 2024-09-24

Marketing unit 1 - intro to marketing crossword puzzle
Across
  1. (2 words) what the customer pays
  2. the function involved in deciding how much to charge for a product or service
  3. Usefulness. The ability of a product/service to satisfy needs and wants
  4. (3 words) Activities related to obtaining, developing, maintaining, and improving a product, or product mix, in response to market opportunities
  5. determining client wants and needs through direct, planned, and personalized communication.
  6. (3 words) gathering and analyzing information about consumers, trends, and competitors’ products.
  7. (2 words) when a business makes products available at convenient places
  8. process of getting goods and services to customers
Down
  1. how much the business make
  2. (2 words) When a business changes something to make it more useful
  3. the process of getting the money that is necessary for setting up and running a business
  4. (2 words) what it costs to make a product
  5. one of the 5 Ps. Marketers must decide on an amount to charge customers for their products
  6. Form of utility that involves providing customers with information about how to buy and use products
  7. form of utility that makes it easier for customers to obtain a product
  8. (2 words) group of people most likely to buy a product or service
  9. the way a product is presented. Includes information such as the brand name, logo, weight, nutritional information, directions for use, etc.
  10. What most people think of when they think of “marketing.” Communication that informs, reminds, and persuades customers of the goods and services available to them.
  11. one of the 5 Ps. Marketers must make products available at the right time and location
  12. one of the 5 Ps. Marketers must decide what goods or services are in demand (wants and needs) and bring those products to the consumer.
  13. Form of utility when a business makes products available at times customers want them

21 Clues: how much the business make • (2 words) what the customer pays • (2 words) what it costs to make a product • process of getting goods and services to customers • (2 words) group of people most likely to buy a product or service • (2 words) When a business changes something to make it more useful • form of utility that makes it easier for customers to obtain a product • ...

Business Fundamentals 2025-04-02

Business Fundamentals crossword puzzle
Across
  1. Percentage of revenue that turns into profit
  2. Total income generated from sales before expenses
  3. Network of people and processes to produce and deliver goods
  4. Plan of action to achieve business goals and outcompete others
  5. Ownership interest in a business, often in the form of shares
  6. Focused segment of a broader market with specific needs
  7. Intangible offering that provides value to customers
  8. Department or function managing employee-related issues
  9. Money moving in and out of a business
  10. Business structure offering personal liability protection
  11. Organization that provides goods or services for profit
  12. Portion of total sales a company holds in its market
  13. Percentage of prospects who take a desired action
  14. Business owned and run by one individual with full liability
  15. Legal entity separate from its owners, offering limited liability
  16. Measure of profitability relative to cost of investment
  17. Money needed to start a business
Down
  1. Measure of output per unit of input, often per employee
  2. When total revenue equals total costs
  3. Unique edge that makes a business stand out
  4. Specific group of customers a business aims to serve
  5. Day-to-day activities to keep a business running
  6. Revenue minus the cost of goods sold
  7. Techniques to improve visibility in online search results
  8. What remains after all expenses are subtracted from revenue
  9. Physical item offered to meet a customer’s need or want
  10. Process of shaping a business’s identity and perception
  11. Written roadmap for how a business will succeed
  12. Ongoing business expenses not directly tied to production
  13. Match between a customer’s problem and your product
  14. Unique benefit a product or service offers to customers
  15. Plan for how a company creates, delivers, and captures value
  16. Group of potential customers with demand for a product or service
  17. Person or organization that buys goods or services
  18. Speed at which a business spends its cash reserves

35 Clues: Money needed to start a business • Revenue minus the cost of goods sold • When total revenue equals total costs • Money moving in and out of a business • Unique edge that makes a business stand out • Percentage of revenue that turns into profit • Written roadmap for how a business will succeed • Day-to-day activities to keep a business running • ...

Pricing In Sports 2024-12-10

Pricing In Sports crossword puzzle
Across
  1. Strategy where a product is sold at a low price to attract customers, who are then expected to buy other, more profitable item.
  2. The percentage of the total sales of all companies that sell the same type of product
  3. The amount of a good or service available at a given time and price.
  4. The amount of a good or service that consumers want to buy.
  5. A plan or approach focused on achieving specific objectives, where decisions and actions are guided by the desired outcomes.
  6. The value placed on the goods or services being exchanged
  7. A small price change can lead to a large change in the quantity demanded
  8. A strategy where a company sets different prices for products within the same product line, based on their features and quality.
  9. Pricing goods according to what the customer is willing to pay
  10. A change in price has little effect on the quantity demanded
Down
  1. An amount of money that you gain when you are paid more for something than it cost you to make, get, or do it.
  2. An aspect of a company's marketing mix that focuses on where the company sells its products so that they're easily available
  3. Marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
  4. Pricing that Cover Research and Development costs
  5. Pricing that Quickly generates demand for product.
  6. Pricing items with either an odd number or an even number to match image
  7. Competition between businesses based on quality, service and relationships
  8. The total amount of money brought in by a company's operations, measured over a set amount of time
  9. The amount of money lost when a business sells something for less than it cost to make
  10. Pricing based on consumer perception

20 Clues: Pricing based on consumer perception • Pricing that Cover Research and Development costs • Pricing that Quickly generates demand for product. • The value placed on the goods or services being exchanged • The amount of a good or service that consumers want to buy. • A change in price has little effect on the quantity demanded • ...

Personal Finance 2016-08-29

Personal Finance crossword puzzle
Across
  1. when your points add up.
  2. is the agreement to pay debts that have been legally discharged.
  3. is the process of reestablishing a good credit rating.
  4. the financial ability to repay a loan with present income.
  5. debts erased by the court during bankruptcy proceedings.
  6. is a record of your debts and a strategy for paying them off.
  7. a customer pays bills before due dates.
  8. is interest computed only on the amount borrowed (or saved) without compounding.
  9. is a legal process that relieves debtors of the responsibility of paying their debts or protects them while trying to repay.
  10. is property pledged to assure repayment of a loan
  11. when creditors file a petition with the court, asking the court to declare you, the debtor, bankruptcy.
  12. checking several places to be sure you are getting the best price for equal quality.
  13. is someone who promises to pay if the borrower fails to pay.
  14. occurs when you file a petition with the federal court asking to be declared bankrupt
  15. unlicensed lenders who charge illegally high interest rate
  16. is a person who borrows money from others
  17. a customer pays bills on the due date or within a ten-day grace period.
Down
  1. providing a service for which you will pay later
  2. is a person or company hired by a creditor to collect the overdue balance on an amount.
  3. is a person or business that loans money to others
  4. is a service to help consumers manage their debt load and credit more wisely.
  5. treating people differently based on prejudice rather than individual merit.
  6. a company you hire will call your creditors on your behalf and negotiate reductions in the amount you owe.
  7. assets considered necessary for survival.
  8. is the amount borrowed, or the unpaid portion of the amount borrowed , on which the borrower pays interest.
  9. is the percentage of interest you will pay on a loan.
  10. the part of the purchase price paid up front.
  11. a state law that sets a maximum interest rate that may be charged for consumer loans.
  12. is the interest rate that banks offer to their best business customers.
  13. is the remaining credit available to you on current accounts.

30 Clues: when your points add up. • a customer pays bills before due dates. • assets considered necessary for survival. • is a person who borrows money from others • the part of the purchase price paid up front. • providing a service for which you will pay later • is property pledged to assure repayment of a loan • is a person or business that loans money to others • ...

Marketing Vocab Words Chapter 1 2016-08-29

Marketing Vocab Words Chapter 1 crossword puzzle
Across
  1. All businesses that buy products for use in their operations
  2. The percentage of the total sales volume generated by all companies that compete in a given market
  3. Combines customer information with customer service and marketing communications
  4. Consumers who purchase goods and services for personal use
  5. Obtaining, developing, maintaining, and improving a product or a product mix as a response to market opportunities
  6. Lists information about the target market such as age or income level
  7. Understanding the concepts and strategies used to develop and target specific marketing strategies to select and audience
  8. A utility that has a place where customers can buy a product
  9. Intangible items that have monetary value and satisfies your wants and needs
  10. Activities related to advertising, personal selling, sales promotion, and publicity
  11. A cost of a good
  12. Provides customers with the goods and services they want and money is given to the provider
  13. How marketing affects the standard living in countries and economy around the world
  14. Having a product or service available at a certain time of a day or year
  15. Communication with the consumer about a product
Down
  1. Exchange of a product for money
  2. Breaking down the market into smaller groups that have similar characteristics
  3. The idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business
  4. Changing raw materials into usable goods or putting parts together to make them more useful
  5. All people who share similar needs and wants and who have the ability to purchase a given product are a market
  6. The value that is exchanged for the product
  7. A profit gained from something
  8. This includes the mix of all 4 basic marketing strategies: product, place, price, and promotion
  9. Tangible items that have monetary value and satisfies needs or wants
  10. The attributes of goods or services that make them capable of satisfying customers
  11. An item that is based of of consumers wants and needs and the company that sells the product gets the profit of money
  12. Group that is identified for a specific marketing program
  13. Gathering customers information, storing and analyzing it for the benefit of a business
  14. The benefits of marketing on the global economy
  15. The means of getting the product in the customer’s hands

30 Clues: A cost of a good • A profit gained from something • Exchange of a product for money • The value that is exchanged for the product • The benefits of marketing on the global economy • Communication with the consumer about a product • The means of getting the product in the customer’s hands • Group that is identified for a specific marketing program • ...

Solution Options 2024-08-26

Solution Options crossword puzzle
Across
  1. Choices for resolution, Deciding between using in-house software or outsourcing; Slides 3, 4, 28
  2. Existing conditions, Reviewing how the current processes are performed; Slide 6
  3. Spotting deficiencies, Noticing lack of compliance training in staff development; Slide 26
  4. Idea generation, Coming up with new marketing strategies in a team meeting; Slide 36
  5. Creative components, Selecting colors and layouts for a new app; Slide 32
  6. Corporate ethos, Adopting a commitment to customer service excellence; Slide 14
  7. Establishing plans, Documenting the final approach for a system upgrade; Slide 50
  8. Creative deviation, Thinking of novel ways to improve customer service; Slide 36
  9. Strategic blueprint, Designing processes that align with corporate goals; Slide 18
  10. Target outcomes, Striving to reduce operational costs by 15%; Slide 11
  11. Range of work, Defining the limits of a project’s reach; Slide 12
  12. Resource inventory, Evaluating a company’s available technologies; Slide 19
  13. Performance comparison, Measuring productivity against industry leaders; Slide 44
  14. System choices, Deciding between cloud-based or on-premise solutions; Slide 34
Down
  1. Supplier scrutiny, Evaluating a software provider's capabilities; Slides 3, 5, 47, 48
  2. Hierarchical blueprint, The way a company arranges its management teams; Slide 14
  3. Configuration choices, Deciding between a vertical or horizontal menu for a website; Slides 28, 31, 42
  4. Hidden benefits, Calculating the return on a new marketing campaign; Slides 21, 22
  5. Discrepancy detection, Evaluating the difference between actual and expected performance; Slides 3, 23, 24
  6. Blueprint details, Outlining the features of a new product; Slide 51
  7. Formal proposal request, Soliciting bids for a new building project; Slide 48
  8. Justification narrative, Arguing for the benefits of a new IT system; Slides 21, 22, 33
  9. Digital foundation, Upgrading servers to enhance network capacity; Slide 16
  10. Initial model, Creating a preliminary version of a new product; Slide 49
  11. Needs distribution, Assigning specific system features to development teams; Slides 5, 30
  12. Governing rules, Implementing a new employee code of conduct; Slide 32
  13. Corporate aims, Setting targets like increasing market share; Slide 11
  14. Strategic choices, Considering expansion into new markets or product diversification; Slide 34
  15. Underlying beliefs, Expecting holiday sales to increase without direct evidence; Slide 20
  16. Envisioned tomorrow, What a business aims to become; Slides 3, 7, 8, 9, 28

30 Clues: Range of work, Defining the limits of a project’s reach; Slide 12 • Blueprint details, Outlining the features of a new product; Slide 51 • Governing rules, Implementing a new employee code of conduct; Slide 32 • Corporate aims, Setting targets like increasing market share; Slide 11 • Target outcomes, Striving to reduce operational costs by 15%; Slide 11 • ...

Kayla Byrge 2014-01-10

Kayla Byrge crossword puzzle
Across
  1. when total revenues, or sales, equal total costs and expenses
  2. pathway to direct products to consumers
  3. group of customers who share common needs and wants
  4. goods or services are sold with one or more intermediaries
Down
  1. used to build and maintain relationships with consumers
  2. goods or services are sold directly to the customer
  3. known as the four p's
  4. process of creating, promoting, and presenting a product or service to meet the needs and wants of consumers

8 Clues: known as the four p's • pathway to direct products to consumers • goods or services are sold directly to the customer • group of customers who share common needs and wants • used to build and maintain relationships with consumers • goods or services are sold with one or more intermediaries • when total revenues, or sales, equal total costs and expenses • ...

Ramadan Trivia 3 2025-02-20

Ramadan Trivia 3 crossword puzzle
Across
  1. How many core competencies does AHD have?
  2. _______ competencies, these apply to all employees, regardless of their level of job
  3. _______ is maintaining ethical standards and a professional appearance.
  4. _______ is being responsible for one's actions and reliably following hospital policies and procedures.
Down
  1. _______ Focus - Providing excellent service to patients and visitors.
  2. _______ competencies, also known as job-specific competencies.
  3. _______ competencies, these vary depending on the job role and the functions performed.
  4. Each competency consists of how many levels.

8 Clues: How many core competencies does AHD have? • Each competency consists of how many levels. • _______ competencies, also known as job-specific competencies. • _______ Focus - Providing excellent service to patients and visitors. • _______ is maintaining ethical standards and a professional appearance. • ...

ALL ABOUT CLOUD 2024-06-20

ALL ABOUT CLOUD crossword puzzle
Across
  1. Which AWS service provides a managed database solution?
  2. What type of cloud deployment model involves a single tenant using a dedicated cloud environment?
  3. Name the Azure service for hosting web applications and APIs.
  4. Which Azure DevOps service helps teams collaborate and plan work across projects?
  5. Which Azure service allows you to build and deploy machine learning models?
  6. What Azure service provides scalable cloud storage for unstructured data?
  7. What AWS service helps you build, deploy, and manage containerized applications?
  8. Which Azure DevOps service automates the build and release of applications?
Down
  1. What term refers to a deployable component of your application such as a binary, package, or Docker image that can be versioned, stored, and deployed?
  2. Name AWS service that allows you to distribute content globally with low latency.
  3. What is Microsoft Azure's platform as a service (PaaS) offering for building and deploying applications?
  4. Which AWS service provides serverless computing capabilities?
  5. Name the Azure DevOps service that facilitates agile project management.
  6. Which cloud computing service model provides software applications over the internet, usually on a subscription basis?
  7. What Azure DevOps service manages source code repositories?
  8. What AWS service provides an easy-to-use platform for deploying and managing applications which automatically handles the deployment, capacity provisioning, load balancing, and scaling of the application?
  9. What Azure DevOps service provides continuous feedback and monitoring for applications?
  10. What revolutionary technology allows users to access and utilize a network of remote servers over the internet for storing, managing, and processing data, offering scalable resources on demand?

18 Clues: Which AWS service provides a managed database solution? • What Azure DevOps service manages source code repositories? • Which AWS service provides serverless computing capabilities? • Name the Azure service for hosting web applications and APIs. • Name the Azure DevOps service that facilitates agile project management. • ...

Salesmate Puzzle 2021-12-29

Salesmate Puzzle crossword puzzle
Across
  1. The percentage of customers who cancel a product or service or leave within a specified time period.
  2. - Approaching prospective clients by phone or face-to-face without having ever had any interaction with them before.
  3. This is where you turn a visitor into a customer.
  4. A prediction of marketing and sales trends that are likely to occur in the future.
  5. A set of quantifiable metrics a company uses to evaluate its performance against its specific, strategic goals.
  6. This term can refer to introducing a new customer or client to your services or products, or it’s used to describe assimilating a new employee into your organization.
Down
  1. A specific profiling aspect that takes into consideration age, gender, income, family life, social class, etc.
  2. This tells your audience what action you want them to take. For example, “Buy now, get a quote, join today.”
  3. An internal study often used by organizations to identify their strengths,weaknesses, opportunities and threats.

9 Clues: This is where you turn a visitor into a customer. • A prediction of marketing and sales trends that are likely to occur in the future. • The percentage of customers who cancel a product or service or leave within a specified time period. • This tells your audience what action you want them to take. For example, “Buy now, get a quote, join today.” • ...

Basics Of Marketing 2022-03-28

Basics Of Marketing crossword puzzle
Across
  1. It means raising consumer awareness of a commodities or product, produce sales and makes brand reliability.
  2. in SWOT analysis S stands for.
  3. it is a range of software, hardware and tools that assists in achieving marketing goals and objectives.
  4. it is the part of PESTEL model and it is relating to the government for public affairs of a county.
  5. it is an entity that supplies goods and services to another organization.
  6. these are the items that are linked to a product and often requires proofs of purchase such as box tops or tokens to acquires.
  7. it is a plan of action designed to achieve a long term or overall aim.
  8. it is an intermediary entity between the producer of a product and another entity in the distribution channel and supply chain.
  9. it is activity involved in delivering your products and services to the customer.
  10. it is an approach designed to draw customers to a brand throw search engine optimization and other non-intrusive methods.
  11. They are the form of human needs take as shaped by culture and individual personality.
  12. it is general direction in which something is developing and changing.
  13. It is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
  14. it is anything that can negatively affect yours business from the outside.
  15. it is a technique that uses of historical data as inputs to make informed estimate that are predictive in determine the direction of future trends.
  16. it is a process of wrapping material around a consumer item that serves to contain, identify, display the product.
  17. it means division in to separate parts or sections.
  18. it is the action of making or manufacturing from components and raw materials.
  19. it is the act of obtaining a desired object from someone by offering something in return.
  20. it refers to marketing to a small segment of the market.
  21. it is a ticket or document that can be redeemed for a financial discount or rebate when purchasing a product.
  22. it is an important element of demographic segmentation.
  23. the geographical location in which the company sales its products and provides its services.
Down
  1. it is other business who can offer the same customer or similar goods and services.
  2. an occasion or situation that make it possible to expand your business or take it to next level.
  3. it is any one directly or indirectly involved in the business side of the enterprise.
  4. it is an individual or business that purchase another company goods or services.
  5. It is the term used by marketers to covers various groupings of customers.
  6. it refers to the length of time a product is introduced to consumer in to the market until its removed from the shelves.
  7. it is a measurement that determines how happy customers with a company's product, services and capabilities.
  8. it is financial benefit generated from business activity exceeds the expenses, costs, taxes.
  9. it consists of all product lines and items which a particular seller offers for sale.
  10. it is establishment of certain standard or specifications for products it may involve quality and quantity.
  11. It is want for specific product backed by ability to pay.
  12. In SWOT analysis W stands for.
  13. It is the major objective of any marketing activity in the world because marketing completes with the real sale of goods and services bought acquired by the seller or when intermediary has been affected.
  14. it is the process of marketing department allowing customers to give transparent details about their experience with a product or service.
  15. it is an analysis or a framework used in strategic planning and marketing.
  16. it is a tool used to gain a micro picture of an industry.
  17. it defines where your product stands in relation to others offering similar product of service in the market place as well as the mind of the consumer.
  18. it means the classification of standardized product in to certain well defined classes or groups.
  19. it is the process of selecting the segments to serve by offering product.
  20. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
  21. it is the movement in the buying process when the consumer researches a product prior to purchase.
  22. it is the process of identifying and satisfying the needs of the customer.
  23. it is a strategy in which a firm attempts to take its products to consumers.
  24. it is the concept of fulfilling social responsibility.
  25. it is a skill which is more important in marketing.
  26. it is the promotion of a product, brand or service to a viewership in order to attract interest, engagement and sales.
  27. it is the method of determining the value a producer will gate in the exchange goods and services.

50 Clues: in SWOT analysis S stands for. • In SWOT analysis W stands for. • it means division in to separate parts or sections. • it is a skill which is more important in marketing. • it is the concept of fulfilling social responsibility. • it is an important element of demographic segmentation. • it refers to marketing to a small segment of the market. • ...

crossword puzzle 2023-03-03

crossword puzzle crossword puzzle
Across
  1. Any new idea, process, or product, or a change to an existing product or process that adds value to that existing product or service.
  2. An organization's pertinence, its meaningfulness, its importance to employees, customers and all stakeholders.
  3. A cost that businesses incur in running their operations.
  4. Defined as a legal entity possessing the right to conduct business on its own, for example to enter into contracts, own property, incur liabilities and establish bank accounts.
  5. A company that's in the initial stages of business.
  6. A consistent payment by an employer to an employee based on a specific position's work and services.
  7. Other businesses who can offer the same or similar goods and services to your customers.
  8. A business deal where two existing, independent companies combine to form a new, singular legal entity.
  9. A type of business structure that is a separate legal entity from its owners.
  10. The way the customers receive the enterprise and its products/services in their minds.
  11. The person who starts their own company. They're the one who came up with the business idea and acted on it.
  12. The assets, both tangible and intangible, that are mobilized by entrepreneurs in the process of building a business, organization, or other initiative.
  13. The idea or state of having a country's economy, society, or political system based on industry.
  14. Without them, businesses cannot continue to exist.
  15. The total number of people who have seen your ad or content.
  16. Anything that threatens an organization's ability to generate profits at its target levels.
  17. The means through which an organization establishes and re- establishes its fundamental set of relationships with its environment.
  18. The difference between the high and low prices in a given trading period.
  19. A sum of money allotted or granted for a particular purpose.
  20. An activity in which a customer browses the available goods or services presented by one or more retailers with the potential intent to purchase a suitable selection of them.
  21. The process of getting potential customers and products or services together. It seeks to match the company's products and services to customers' needs.
Down
  1. An asset or item acquired with the goal of generating income or appreciation.
  2. The total amount of money brought in by a company's operations, measured over a set amount of time.
  3. What the customer pays for the product or service.
  4. The relationship you have with your clients or customers.
  5. Involves organizing and motivating a group of people to achieve a common objective through innovation, risk optimization, taking advantage of opportunities, and managing the dynamic organizational environment.
  6. The change in price of an asset, investment, or project over time, which may be represented in terms of price change or percentage change.
  7. The wrapping material around a consumer item that serves to contain, identify, describe, protect, display, promote and otherwise make the product marketable and keep it clean.
  8. What businesses pay on their offices and factories instead of council tax.
  9. Organization plans to achieve its objective to grow and expand a business by its quality, quantity, and turnover.
  10. Any item or service you sell to serve a customer's need or want.
  11. An organization or enterprising entity engaged in commercial, industrial, or professional activities.
  12. A process of getting the work or the task done that is required for achieving the goals of an organization in an efficient and effective manner.
  13. They innovate new products/services, create new processes, open new markets, or organize new industries.
  14. The sum of financial assets that are required to produce goods or services. These funds can be used to initiate operations, meet daily expenses or grow and expand the business.
  15. The production and consumption of goods and services are used to fulfill the needs of those living and operating within it.
  16. The one who is the end-user of any goods or services.
  17. A person who allocates financial capital with the expectation of a future return (profit) or to gain an advantage (interest).
  18. The act of working for a company to receive compensation in return.
  19. The degree to which an object or entity (process, product, or service) satisfies a specified set of attributes or requirements.
  20. A form of business where two or more people share ownership, as well as the responsibility for managing the company and the income or losses the business generates.
  21. An enterprise composed of a professional or team of experts that deliver work or aid in completing a task for the benefit of its customers.
  22. Any location that you use to deliver your business, or that a customer comes into contact with your business.
  23. The process of creating a distinct identity for a business in the mind of your target audience and consumers.
  24. The money you have left after paying for business expenses.

45 Clues: What the customer pays for the product or service. • Without them, businesses cannot continue to exist. • A company that's in the initial stages of business. • The one who is the end-user of any goods or services. • The relationship you have with your clients or customers. • A cost that businesses incur in running their operations. • ...

43 2024-06-21

43 crossword puzzle
Across
  1. Popular web search engine
  2. Portable CD player
  3. Online personal journal
  4. Early PDA device
  5. Early internet service provider
  6. Early web browser
  7. Early internet forums
  8. Free web hosting service
  9. Internet business boom
  10. Pre-cell-phone messaging device
  11. Early instant messaging service
Down
  1. Electronic mail system
  2. Early social networking site
  3. Music file sharing service
  4. Magnetic storage disk
  5. Online service provider
  6. Handheld Nintendo console
  7. Removable storage device
  8. Digital pet keychain
  9. Portable cassette player

20 Clues: Early PDA device • Early web browser • Portable CD player • Digital pet keychain • Magnetic storage disk • Early internet forums • Electronic mail system • Internet business boom • Online service provider • Online personal journal • Removable storage device • Free web hosting service • Portable cassette player • Popular web search engine • Handheld Nintendo console • ...

Chapter 13.1 Key Terms Created By- Morgan Rice 2016-01-06

Chapter 13.1 Key Terms Created By- Morgan Rice crossword puzzle
Across
  1. One or more intermediaries.
  2. consists of four basic marketing strategies.
  3. A pathway to direct products to consumers.
  4. Group of customers who share common needs and wants.
  5. The point of the total revenues or sales that equal the total costs.
Down
  1. To build and maintain relationships with their customers.
  2. Occurs when goods or services are sold from the producer to the customer directly.
  3. The process of creating and promoting a product or service.

8 Clues: One or more intermediaries. • A pathway to direct products to consumers. • consists of four basic marketing strategies. • Group of customers who share common needs and wants. • To build and maintain relationships with their customers. • The process of creating and promoting a product or service. • The point of the total revenues or sales that equal the total costs. • ...

Mortgages 2015-06-25

Mortgages crossword puzzle
Across
  1. buyer pledges their house as this to the bank
  2. these are the only kinds of mortgages FirstBank does not service in house
  3. customers employed as ___ should be told about mortgages
  4. customers depositing ___ checks should be told about mortgages
  5. underwrite and process loans
Down
  1. purchasing real estate is one of the largest ___ a customer will make
  2. ___ mortgages have fixed rates for 5 or 7 years
  3. you must be ___ to talk about the specifics of a mortgage

8 Clues: underwrite and process loans • buyer pledges their house as this to the bank • ___ mortgages have fixed rates for 5 or 7 years • customers employed as ___ should be told about mortgages • you must be ___ to talk about the specifics of a mortgage • customers depositing ___ checks should be told about mortgages • ...

Task 1 2018-06-27

Task 1 crossword puzzle
Across
  1. Very hot season and people take advantage of it to swim
  2. Crowbar located to the right of the brake
  3. It's time to harvest foods like cranberries, pumpkins and apples
  4. Crowbar of changes in a car
  5. Person who orders, buys a product or service
Down
  1. Time of year when the flowers begin to sprout
  2. Wild fruit of red color, rich in vitamin C and fiber
  3. Person who regists the payment of products in a supermarket

8 Clues: Crowbar of changes in a car • Crowbar located to the right of the brake • Person who orders, buys a product or service • Time of year when the flowers begin to sprout • Wild fruit of red color, rich in vitamin C and fiber • Very hot season and people take advantage of it to swim • Person who regists the payment of products in a supermarket • ...

HUT BCA KE 67 2024-02-21

HUT BCA KE 67 crossword puzzle
Across
  1. Warna seragam yang digunakan oleh Teller di BCA yaitu (4 huruf)
  2. Warna seragam yang digunakan oleh Customer Service di BCA yaitu (6 huruf)
  3. Ulang tahun BCA diselenggarakan pada bulan (8 huruf)
Down
  1. Mesin yang dapat digunakan untuk print buku tabungan di BCA disebut (8 huruf)
  2. Mesin yang dapat digunakan untuk mengganti kartu di BCA disebut (9 huruf)
  3. sesuatu yang harus ditepati ( 5 huruf)
  4. Lawan kata dari besar (5 huruf)
  5. Makan pagi (7 huruf )

8 Clues: Makan pagi (7 huruf ) • Lawan kata dari besar (5 huruf) • sesuatu yang harus ditepati ( 5 huruf) • Ulang tahun BCA diselenggarakan pada bulan (8 huruf) • Warna seragam yang digunakan oleh Teller di BCA yaitu (4 huruf) • Mesin yang dapat digunakan untuk mengganti kartu di BCA disebut (9 huruf) • ...

Shopping Centre 2024-09-22

Shopping Centre crossword puzzle
Across
  1. B---- is nothing if its products have poor quality.
  2. Not all ladies want j--------, some of them only want a happy family.
  3. Return is possible only if the original p-------- remains.
  4. Weekly p-------- brings in more customers.
Down
  1. Easy-to-use w------ is essential to online marketing.
  2. I usually buy meat but rarely v--------- at this grocery store.
  3. They offer free d------- for purchase over $500.
  4. For inquiries, please go to the c------- service.

8 Clues: Weekly p-------- brings in more customers. • They offer free d------- for purchase over $500. • For inquiries, please go to the c------- service. • B---- is nothing if its products have poor quality. • Easy-to-use w------ is essential to online marketing. • Return is possible only if the original p-------- remains. • ...

Carnival Crossword 2023-09-27

Carnival Crossword crossword puzzle
Across
  1. ve first customer
  2. first office
  3. finance guy
  4. tech guy
  5. sunils clue
Down
  1. walk and talk
  2. customer tickets
  3. largest customer
  4. vp
  5. waffles clue

10 Clues: vp • tech guy • finance guy • sunils clue • first office • waffles clue • walk and talk • customer tickets • largest customer • ve first customer

Customer Experience 2021-10-19

Customer Experience crossword puzzle
Across
  1. you might need to build one of these to empathize with your customers
  2. splitting up customers into groups
  3. a moment where your opinion of a brand is formed
  4. a fixed and universal type of data
  5. parts of a business which operate independently and avoid sharing information
Down
  1. this will predict customer behavior more than other metrics.
  2. any interaction that a customer has with the brand
  3. the rate at which customers leave your business
  4. the act of tailoring an experience or communication based on information a company has learned about an individual.
  5. measures of quantitative assessment
  6. Steve Jobs said start with the technology and work back towards the experience

11 Clues: splitting up customers into groups • a fixed and universal type of data • measures of quantitative assessment • the rate at which customers leave your business • a moment where your opinion of a brand is formed • any interaction that a customer has with the brand • this will predict customer behavior more than other metrics. • ...

marketing 2022-03-11

marketing crossword puzzle
Across
  1. it is an intermediary entity between the producer of a product and another entity in the distribution channel and supply chain.
  2. it is a technique that uses of historical data as inputs to make informed estimate that are predictive in determine the direction of future trends.
  3. it is the action of making or manufacturing from components and raw materials.
  4. it is an individual or business that purchase another company goods or services.
  5. it is a range of software, hardware and tools that assists in achieving marketing goals and objectives.
  6. it is the promotion of a product, brand or service to a viewership in order to attract interest, engagement and sales.
  7. it is an entity that supplies goods and services to another organization.
  8. it means division in to separate parts or sections.
  9. it is establishment of certain standard or specifications for products it may involve quality and quantity.
  10. it is the movement in the buying process when the consumer researches a product prior to purchase.
  11. it is the act of obtaining a desired object from someone by offering something in return.
  12. it means the classification of standardized product in to certain well defined classes or groups.
  13. it is financial benefit generated from business activity exceeds the expenses, costs, taxes.
  14. They are the form of human needs take as shaped by culture and individual personality.
  15. In SWOT analysis W stands for.
  16. it is general direction in which something is developing and changing.
  17. it is a process of wrapping material around a consumer item that serves to contain, identify, display the product.
  18. it is a strategy in which a firm attempts to take its products to consumers.
  19. it is the part of PESTEL model and it is relating to the government for public affairs of a county.
  20. it refers to marketing to a small segment of the market.
  21. it is a ticket or document that can be redeemed for a financial discount or rebate when purchasing a product.
  22. It means raising consumer awareness of a commodities or product, produce sales and makes brand reliability.
  23. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
Down
  1. it is activity involved in delivering your products and services to the customer.
  2. it is a skill which is more important in marketing.
  3. it is a plan of action designed to achieve a long term or overall aim.
  4. It is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
  5. it is a tool used to gain a micro picture of an industry.
  6. it is the method of determining the value a producer will gate in the exchange goods and services.
  7. it is other business who can offer the same customer or similar goods and services.
  8. it is anything that can negatively affect yours business from the outside.
  9. it is any one directly or indirectly involved in the business side of the enterprise.
  10. it is the concept of fulfilling social responsibility.
  11. it consists of all product lines and items which a particular seller offers for sale.
  12. It is want for specific product backed by ability to pay.
  13. It is the term used by marketers to covers various groupings of customers.
  14. it is an analysis or a framework used in strategic planning and marketing.
  15. in SWOT analysis S stands for.
  16. it is the process of marketing department allowing customers to give transparent details about their experience with a product or service.
  17. it defines where your product stands in relation to others offering similar product of service in the market place as well as the mind of the consumer.
  18. it is a measurement that determines how happy customers with a company's product, services and capabilities.
  19. it is the process of selecting the segments to serve by offering product.
  20. it is the process of identifying and satisfying the needs of the customer.
  21. an occasion or situation that make it possible to expand your business or take it to next level.
  22. It is the major objective of any marketing activity in the world because marketing completes with the real sale of goods and services bought acquired by the seller or when intermediary has been affected.
  23. the geographical location in which the company sales its products and provides its services.
  24. it is an approach designed to draw customers to a brand throw search engine optimization and other non-intrusive methods.
  25. these are the items that are linked to a product and often requires proofs of purchase such as box tops or tokens to acquires.
  26. it refers to the length of time a product is introduced to consumer in to the market until its removed from the shelves.
  27. it is an important element of demographic segmentation.

50 Clues: in SWOT analysis S stands for. • In SWOT analysis W stands for. • it is a skill which is more important in marketing. • it means division in to separate parts or sections. • it is the concept of fulfilling social responsibility. • it is an important element of demographic segmentation. • it refers to marketing to a small segment of the market. • ...

CIP Training 2021-03-10

CIP Training crossword puzzle
Across
  1. customer identification requirement
  2. any person seeking to open a new account
  3. must be identified for legal entity (2 words)
  4. must be obtained prior to opening an account (abr.)
  5. will include deposit and credit types
Down
  1. analyzes information input by potential customer (2 words)
  2. program used to open accounts online (2 words)
  3. non-documentary verification (3 words)
  4. another customer identification requirement
  5. will include individuals and corporations
  6. record retention period (2 words)

11 Clues: record retention period (2 words) • customer identification requirement • will include deposit and credit types • non-documentary verification (3 words) • any person seeking to open a new account • will include individuals and corporations • another customer identification requirement • must be identified for legal entity (2 words) • ...

Career, Disability, and Counseling Services 2017-02-07

Career, Disability, and Counseling Services crossword puzzle
Across
  1. Career Service that occurs every Wednesday from January 25 to May 3 at 10am to 12pm where you do not have to schedule an appointment with a career counselor
  2. Name of the Career services program manager
  3. www.lonestar.edu/counseling-services.htm
  4. Counseling Office and Career Service Office Hours Monday to Thursday
  5. Career services can help you write this, employers ask for this
  6. Counseling service that aims students toward a life long work
  7. Mini-job fair that occurs February 14, March 7, and April 11 at the College Center from 11am to 1pm
  8. Is an appointment required for Career Services?
  9. 9191 Barker Cypress Drive, Casa Building 109
Down
  1. Disability service counselor
  2. 832-782-5000 Calls the office of a service that would aid you for an interpreter or accomadations
  3. Time Management, Note taking, Textbook Reading, etc Counseling Service
  4. 16710 Clay Road Katy, TX FairBanks Center Suite 120F. Where to go for Disability Service
  5. Counseling Service and Career Service Office Hours Friday
  6. Counseling service that provides students support over an emergency or resources for students with mental disabilities
  7. 281-290-3260
  8. Disability Service within reason; Academic Adjustment, Auxiliary Aid, Services, Facility Modifications
  9. Counseling service that aims disabled students toward higher education
  10. Career services can help you choose this, major goal in college
  11. Career services can help you prepare for this, one on one with an employer
  12. Counseling Office Location
  13. Is an appointment required for Counseling services
  14. Collection of tools designed to aid one in selecting a study and a job to complement that study

23 Clues: 281-290-3260 • Counseling Office Location • Disability service counselor • www.lonestar.edu/counseling-services.htm • Name of the Career services program manager • 9191 Barker Cypress Drive, Casa Building 109 • Is an appointment required for Career Services? • Is an appointment required for Counseling services • Counseling Service and Career Service Office Hours Friday • ...

Branding 2023-03-13

Branding crossword puzzle
Across
  1. The value a brand brings to a company, which may include its reputation, customer loyalty, and market position.
  2. The human characteristics or traits associated with a brand, such as trustworthy, adventurous, or innovative.
  3. The unique characteristics or benefits that set a brand apart from its competitors.
  4. A short phrase or slogan that represents a brand or product.
  5. The visual and communicative elements that define a brand, including its logo, colors, and messaging.
Down
  1. The way a brand is perceived in the marketplace, in relation to its competitors.
  2. The level of recognition and familiarity that customers have with a brand.
  3. A symbol or design used to identify a company or product.
  4. The degree to which customers consistently choose a particular brand over others.
  5. The use of a brand name on a new product or service in a different category than the original product or service.

10 Clues: A symbol or design used to identify a company or product. • A short phrase or slogan that represents a brand or product. • The level of recognition and familiarity that customers have with a brand. • The way a brand is perceived in the marketplace, in relation to its competitors. • ...

Ind 2.02 Merchandise Buying Plan Key Terms 2021-10-26

Ind 2.02 Merchandise Buying Plan Key Terms crossword puzzle
Across
  1. buying A method of buying for chain stores. Usually only buys one classification.
  2. buying Buying for a specific department such as women's, men's, junior, etc.
  3. cycle When planning, purchasing, and selling is achieved and then cycles into the next season.
  4. plan A buying plan that projects the variety and quantity of specific stock-keeping units to be carried by a store or department to meet customer demands.
  5. selling Non-personal promotional selling aimed at large general audiences.
  6. keeping unit The smallest unit for which sales and stock records are kept.
Down
  1. selling Personal interaction with the customer when exchanging merchandise for payment.
  2. plans A plan that describes the types and quantities of merchandising to buy for their selling venues for a specific times period and for a set amount of money.
  3. products Products that are sold separately but that are used together, each creating a demand for other items use to complement or accessorize.
  4. shoppers Retail employees who check the merchandise assortments prices, ambiance, and service offered in competing and noncompeting stores.
  5. breath The number of different categories or classifications of merchandise offered.
  6. shortage A situation where demand for a product or service exceeds the available supply.

12 Clues: selling Non-personal promotional selling aimed at large general audiences. • keeping unit The smallest unit for which sales and stock records are kept. • buying Buying for a specific department such as women's, men's, junior, etc. • buying A method of buying for chain stores. Usually only buys one classification. • ...

Module 1 2022-09-06

Module 1 crossword puzzle
Across
  1. Chick-fil-a, McDonald’s, and Subway all fall under which dining segment?
  2. This restaurant segment is characterized by large portions, being family friendly, and low prices for table-side service.
  3. This restaurant segment is characterized by convenience, flexible menus, and higher quality than quick service restaurants.
  4. 70% of restaurants are privately owned; they are ______ operations.
  5. Two or more foodservice establishments under control of a brand’s management and standards.
  6. According to studies, females are _____ likely to use nutrition information on menus.
Down
  1. Chipotle, Panera Bread, and Olive Garden all fall under which dining segment?
  2. this restaurant segment is characterized by low prices, limited menu, and efficient delivery system
  3. Customer needs, food safety & sanitation, cost of labor, and equipment requirements are all considerations for a restaurant’s _______.
  4. Individual or small business granted right by parent company, set up business in prescribed manner over a period of time in specific location
  5. This restaurant segment is characterized by maximized dining experience, high quality service, and unique product offering.

11 Clues: 70% of restaurants are privately owned; they are ______ operations. • Chick-fil-a, McDonald’s, and Subway all fall under which dining segment? • Chipotle, Panera Bread, and Olive Garden all fall under which dining segment? • According to studies, females are _____ likely to use nutrition information on menus. • ...

TELKOM GROUP 2021-10-27

TELKOM GROUP crossword puzzle
Across
  1. "Staf mampu memberikan pelayanan atau solusi sesuai janji". Pernyataan ini termasuk ke dalam dimensi_______.
  2. “You (customer) want but I don’t give” Pernyataan ini termasuk ke dalam Value Uncaptured, yaitu_________
  3. Saat mengisi bagian kanan dari House of Quality kita akan mengetahui tentang kondisi_________.
  4. Penyampaian jasa sesuai dengan waktu yang dijanjikan merupakan atribut dari salah satu dimensi service quality, yaitu ________
  5. Rantai Nilai adalah sekumpulan _____ (proses bisnis) yang dilakukan organisasi/perusahaan untuk merancang, membuat, memasarkan, mendistribusikan, dan mendukung produknya.
Down
  1. Dukungan SDM yang kompeten untuk menjamin kemampuan penyampaian jasa secara optimal, masuk ke dalam dimensi service quality ini
  2. Di dalam elemen Project charter, kita dapat mengetahui kapan deliverables utama akan diselesaikan di dalam elemen ______ of Project.
  3. Seseorang atau kelompok yang menyediakan sumber dana keuangan bagi jalannya proyek, yaitu ______ of Project.
  4. Rantai nilai dapat digunakan sebagai alat untuk menganalisis sumber _____ bersaing.
  5. House of Quality sebaiknya diisi oleh: Pelanggan yang _________ dengan produk atau layanan.

10 Clues: Rantai nilai dapat digunakan sebagai alat untuk menganalisis sumber _____ bersaing. • House of Quality sebaiknya diisi oleh: Pelanggan yang _________ dengan produk atau layanan. • Saat mengisi bagian kanan dari House of Quality kita akan mengetahui tentang kondisi_________. • ...

Business & Marketing Concepts Crossword by Thu Nha (Allie) Lu 2025-10-23

Business & Marketing Concepts Crossword by Thu Nha (Allie) Lu crossword puzzle
Across
  1. External factors or conditions that can negatively impact a company's performance, profitability, or strategy
  2. The internal capabilities, resources, and positive attributes that give a company a competitive advantage and help it achieve it's objectives
  3. Rivalry between companies to gain market share by offering better products, services, prices, or other advantages to attract customers
  4. Activities that support other companies but do not produce a tangible product
  5. FInancial gain a business makes when it's total revenues exceeds it's total expenses
Down
  1. Internal, negative factors that limit a company's ability to perform and compete effectively
  2. A favorable situation where a business can meet an unmet or underserved customer need to generate profit
  3. Quantity of a good or service that consumers are willing and able to buy.
  4. Physical products that are manufactured, sold, and distributed to be used or consumed
  5. The total amount of a specific good or service available to consumers

10 Clues: The total amount of a specific good or service available to consumers • Quantity of a good or service that consumers are willing and able to buy. • Activities that support other companies but do not produce a tangible product • FInancial gain a business makes when it's total revenues exceeds it's total expenses • ...

Ind 2.02 Merchandise Buying Plan Key Terms 2021-10-26

Ind 2.02 Merchandise Buying Plan Key Terms crossword puzzle
Across
  1. buying A method of buying for chain stores. Usually only buys one classification.
  2. buying Buying for a specific department such as women's, men's, junior, etc.
  3. cycle When planning, purchasing, and selling is achieved and then cycles into the next season.
  4. plan A buying plan that projects the variety and quantity of specific stock-keeping units to be carried by a store or department to meet customer demands.
  5. selling Non-personal promotional selling aimed at large general audiences.
  6. keeping unit The smallest unit for which sales and stock records are kept.
Down
  1. selling Personal interaction with the customer when exchanging merchandise for payment.
  2. plans A plan that describes the types and quantities of merchandising to buy for their selling venues for a specific times period and for a set amount of money.
  3. products Products that are sold separately but that are used together, each creating a demand for other items use to complement or accessorize.
  4. shoppers Retail employees who check the merchandise assortments prices, ambiance, and service offered in competing and noncompeting stores.
  5. breath The number of different categories or classifications of merchandise offered.
  6. shortage A situation where demand for a product or service exceeds the available supply.

12 Clues: selling Non-personal promotional selling aimed at large general audiences. • keeping unit The smallest unit for which sales and stock records are kept. • buying Buying for a specific department such as women's, men's, junior, etc. • buying A method of buying for chain stores. Usually only buys one classification. • ...

Consumers and Competition 2022-02-16

Consumers and Competition crossword puzzle
Across
  1. Is the rivalry between companies selling similar products and services with the goal of achieving revenue, profit, and market share growth
  2. This is where a business is offering a product or service with little to no competition
  3. a set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others
  4. The most difficult type of competition is one where you compete with similar products
  5. A condition or circumstance that puts a company in a favorable or superior business position
  6. A group of similar consumers within a larger market
Down
  1. Companies offer similar products but they are clearly different for consumers
  2. Customer level of approval when comparing a product's perceived performance with his or her expectations
  3. A person or organization that buys goods or services from a store or business
  4. A particular group of consumers at which a product or service is aimed

10 Clues: A group of similar consumers within a larger market • A particular group of consumers at which a product or service is aimed • Companies offer similar products but they are clearly different for consumers • A person or organization that buys goods or services from a store or business • ...

Careers Week 1 Project: Agriculture, Food & Natural Resources, Hospitality & Tourism, and Health Science 2025-02-07

Careers Week 1 Project: Agriculture, Food & Natural Resources, Hospitality & Tourism, and Health Science crossword puzzle
Across
  1. diagnose and treat people who are hurt or ill
  2. a youth organization preparing members for careers in the science, business and technology of agriculture
  3. the study of applied science that deals with human physical/behavioral well being
  4. someone who provides service on a airplane(requires high school diploma and/or 2-year college or technical training
  5. a career where someone serves drinks to people(usually at a bar)
Down
  1. an establishment providing accommodations, meals, and other services for travelers and tourists
  2. the practice of farming, including cultivation of the soil for the growing of crops/the rearing of animals to provide food, wool, and other products
  3. responsible for protecting the public by assuring the safety, efficacy, and security of human health
  4. a career where someone prepares dishes for fine dining restaurants
  5. a establishment where you usually dine out to eat ad waiter provide customer service and food

10 Clues: diagnose and treat people who are hurt or ill • a career where someone serves drinks to people(usually at a bar) • a career where someone prepares dishes for fine dining restaurants • the study of applied science that deals with human physical/behavioral well being • a establishment where you usually dine out to eat ad waiter provide customer service and food • ...

Development methodology for waterfall 2014-11-25

Development methodology for waterfall crossword puzzle
Across
  1. IT is a systematic method of identifying and preventing product, service, or process failures before they occur
  2. This is a phase in the project life cycle is where the customer would expect support from organization for a considerable time after the implementation phase
  3. Following phase follows Acceptance Testing in the software development lifecycle
  4. Role defined who develops the Detailed design document (DDD)
  5. This artifact should provide the overall description of the product environment and the product functionality
Down
  1. Diagram A tool used to organize and present large amounts of data (ideas, issues, solutions, problems) into logical categories based on user perceived relationships and conceptual framework
  2. Clarity and understanding of the proposed system shall be obtained by demonstrating a working model through this technique
  3. The Template prepared to maintain traceability between customer requirements and software work products
  4. The purpose of the phase is to convert the program specifications as specified in ‘Detail Design’ to program code using the chosen programming language.
  5. Following is an example of a development model apart from waterfall

10 Clues: Role defined who develops the Detailed design document (DDD) • Following is an example of a development model apart from waterfall • Following phase follows Acceptance Testing in the software development lifecycle • The Template prepared to maintain traceability between customer requirements and software work products • ...

Loss Prevention Crossword 2017-04-13

Loss Prevention Crossword crossword puzzle
Across
  1. A Short Change happens when a customer ______ the associate into giving more change than they should.
  2. The 4 causes of inventory loss are administrative error, vendor fraud, employee theft, and ______.
  3. Any suspicious activity should be reported to the Loss Prevention Coordinator or to a ______ immediately. It can also be reported anonymously 24/7 by dialing 1-855-5-ISHARE or online at www.delhaizegroup.ethicspoint.com.
  4. An example of ______ fraud is when a customer attempts to use a credit card that has clearly been manipulated or altered forcing the cashier to manually type in the numbers.
  5. B.O.B. stands for ______.
Down
  1. The ______ Coordinator investigates external and internal theft, and assists with shrink in our store.
  2. A Short Change ______ will ask for change over and over again while engaging in conversation which distracts the associate.
  3. All requests for change should be directed to the ______ desk.
  4. If a cashier suspects credit fraud, they should notify their ______ immediately.
  5. Purchases and personal items are not allowed in work areas and should be stored in a ______.

10 Clues: B.O.B. stands for ______. • All requests for change should be directed to the ______ desk. • If a cashier suspects credit fraud, they should notify their ______ immediately. • Purchases and personal items are not allowed in work areas and should be stored in a ______. • ...

School of Service Delivery - ServiceNow 2025-04-02

School of Service Delivery - ServiceNow crossword puzzle
Across
  1. grants users access to the ServiceNow platform and its various modules based on their roles and the required functionalities
  2. used to refer to the immediate usability or functionality of a newly purchased product
  3. a way to separate data, configurations, and processes within the same ServiceNow instance
  4. Changes made within the platform's standard tools and settings—no code or minimal scripting.
  5. a means of capturing the details of a service, project, transaction, or response to customer requests.
  6. the action or process of integrating a new employee/client into an organization/platform or familiarizing a new customer or client with one's products or services.
Down
  1. to build, fit, or alter out of the box set-up according to individual specifications
  2. a rough calculation of the value, number, quantity, or extent of something
  3. a company or organization that has been officially recognized and authorized by ServiceNow to provide products, services, or solutions related to the ServiceNow platform.
  4. an official document attesting to a status or level of achievement

10 Clues: an official document attesting to a status or level of achievement • a rough calculation of the value, number, quantity, or extent of something • to build, fit, or alter out of the box set-up according to individual specifications • used to refer to the immediate usability or functionality of a newly purchased product • ...

Basics of Marketing 2022-03-11

Basics of Marketing crossword puzzle
Across
  1. it is an intermediary entity between the producer of a product and another entity in the distribution channel and supply chain.
  2. it is activity involved in delivering your products and services to the customer.
  3. it is a ticket or document that can be redeemed for a financial discount or rebate when purchasing a product.
  4. it is general direction in which something is developing and changing.
  5. policy it is an approach designed to draw customers to a brand throw search engine optimization and other non-intrusive methods.
  6. it is the method of determining the value a producer will gate in the exchange goods and services.
  7. mix it consists of all product lines and items which a particular seller offers for sale.
  8. it is anything that can negatively affect yours business from the outside.
  9. it is a technic that uses of historical data as inputs to make informed estimate that are predictive in determine the direction of future trends.
  10. in SWOT analysis S stands for.
  11. it is the concept of fulfilling social responsibility.
  12. it is the act of obtaining a desired object from someone by offering something in return.
  13. it is a measurement that determines how happy customers with a company's product, services and capabilities.
  14. these are the items that are linked to a product and often requires proofs of purchase such as box tops or tokens to acquires.
  15. it is an important demographic segmentation.
  16. it is a tool used to gain a micro picture of an industry.
  17. It is the term used by marketers to covers various groupings of customers.
  18. it means the classification of standardized product in to certain well defined classes or groups.
  19. it is a range of software, hardware and tools that assists in achieving marketing goals and objectives.
  20. it refers to marketing to a small segment of the market.
  21. it is the process of marketing department allowing customers to give transparent details about their experience with a product or service.
  22. it is financial benefit generated from business activity exceeds the expenses, costs, taxes.
  23. In SWOT analysis W stands for.
  24. it refers to the length of time a product is introduced to consumer in to the market until its removed from the shelves.
  25. it defines where your product stands in relation to others offering similar product of service in the market place as well as the mind of the consumer.
  26. it is other business who can offer the same customer or similar goods and services.
  27. It is the major objective of any marketing activity in the world because marketing completes with the real sale of goods and services bought acquired by the seller or when intermediary has been affected.
Down
  1. it means division in to separate parts or sections.
  2. it is an entity that supplies goods and services to another organization.
  3. it is an individual or business that purchase another company goods or services.
  4. it is a skill which is more important in marketing.
  5. It is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need.
  6. it is a plan of action designed to achieve a long term or overall aim.
  7. It means raising consumer awareness of a commodities or product, produce sales and makes brand reliability.
  8. an occasion or situation that make it possible to expand your business or take it to next level.
  9. it is the promotion of a product, brand or service to a viewership in order to attract interest, engagement and sales.
  10. policy it is a strategy in which a firm attempts to take its products to consumers.
  11. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
  12. it is the action of making or manufacturing from components and raw materials.
  13. It is want for specific product backed by ability to pay.
  14. it is the process of identifying and satisfying the needs of the customer.
  15. it is establishment of certain standard or specifications for products it may involve quality and quantity.
  16. it is any one directly or indirectly involved in the business side of the enterprise.
  17. the geographical location in which the company sales its products and provides its services.
  18. it is an analysis or a framework used in strategic planning and marketing.
  19. needs They are the form of human needs take as shaped by culture and individual personality.
  20. it is the part of PESTEL model and it is relating to the government for public affairs of a county.
  21. it is the process of selecting the segments to serve by offering product.
  22. it is a process of wrapping material around a consumer item that serves to contain, identify, display the product.
  23. it is the movement in the buying process when the consumer researches a product prior to purchase.
  24. it is activity involved in delivering you products and services to the customers.

51 Clues: in SWOT analysis S stands for. • In SWOT analysis W stands for. • it is an important demographic segmentation. • it means division in to separate parts or sections. • it is a skill which is more important in marketing. • it is the concept of fulfilling social responsibility. • it refers to marketing to a small segment of the market. • ...

Mix it RIGHT! 2025-10-28

Mix it RIGHT! crossword puzzle
Across
  1. : Pricing strategy to encourage high volume sales
  2. : Distribution strategy using as many outlets as possible
  3. : Creating a recognizable product identity
  4. : The offering that meets customer needs
  5. : Free promotion through public relations or media
  6. : Selling involving direct contact with customers
  7. : How the product is perceived in the market
  8. : Distribution strategy using very few outlets
Down
  1. : Paid promotional message
  2. : The path from producer to consumer
  3. : Strategy for high price and prestige image
  4. : Communicating with the customer
  5. : Represents the cost to the customer
  6. : Distribution and availability of the product
  7. : Distribution strategy using limited outlets
  8. : Pricing at the same level as competitors

16 Clues: : Paid promotional message • : Communicating with the customer • : The path from producer to consumer • : Represents the cost to the customer • : The offering that meets customer needs • : Creating a recognizable product identity • : Pricing at the same level as competitors • : Strategy for high price and prestige image • : How the product is perceived in the market • ...

The Design Process 2019-09-15

The Design Process crossword puzzle
Across
  1. The'E' of P.E.S.T.
  2. What 'B' generates possible ideas for the design?
  3. Who pays for the 'thing' once designed.
  4. Where the customer is introduced to an unconscious WANT.
  5. First of the 4 design process stages.
  6. The 'S' of P.D.S.
  7. Third of the 4 design process stages.
  8. Who uses the 'thing' once designed.
  9. Where the customer demands a WANT.
  10. Forth of the 4 design process stages.
  11. Second of the 4 design process stages.
Down
  1. What is made at the widest point of the second diamond?
  2. The shape used to model the design process.
  3. The design MUST follow these rules or laws.
  4. The 'S' of P.E.S.T.
  5. What is the main activity that takes place in stage 1?
  6. The 'T' of P.E.S.T.
  7. The'P' of P.E.S.T.
  8. The design SHOULD adhere to these, but they are voluntary.
  9. The 'P' of P.D.S.
  10. The 'D' of P.D.S.

21 Clues: The 'S' of P.D.S. • The 'P' of P.D.S. • The 'D' of P.D.S. • The'E' of P.E.S.T. • The'P' of P.E.S.T. • The 'S' of P.E.S.T. • The 'T' of P.E.S.T. • Where the customer demands a WANT. • Who uses the 'thing' once designed. • First of the 4 design process stages. • Third of the 4 design process stages. • Forth of the 4 design process stages. • Second of the 4 design process stages. • ...

test 2022-12-12

test crossword puzzle
Across
  1. 221 B baker street
  2. I know what you want to chat about
  3. what task did customers browsed for ?
  4. analyze customer feedback response
  5. NLP library built by Aurbis
  6. warren buffet interview
  7. decides the right virtual assistant to serve your need
  8. standardizing the text customers searched on our website
Down
  1. __ way of personalizing on Fidelity app
  2. reddits and tweets
  3. Nodes and edges to visually analyze text
  4. Suggest to what one is typing about
  5. identifies the important words and phrases and their type given a piece of text
  6. what task did customers chat with our agents ?
  7. Keeps an eye on what happened last week ?
  8. In 2023, we would build capability to predict what tasks customer is likely to do in short term
  9. what task did customers chat with our VA ?
  10. what did customer call for?
  11. Our clients on an expedition
  12. important sentences from call transcript

20 Clues: reddits and tweets • 221 B baker street • warren buffet interview • NLP library built by Aurbis • what did customer call for? • Our clients on an expedition • I know what you want to chat about • analyze customer feedback response • Suggest to what one is typing about • what task did customers browsed for ? • __ way of personalizing on Fidelity app • ...

economy unit 2025-10-14

economy unit crossword puzzle
Across
  1. system of how resources flow through society
  2. increasing sales in existing markets
  3. immediate factors affecting a business
  4. pricing by adding profit to product cost
  5. study of a country's overall economy
  6. anything accepted as a medium of exchange
  7. providing essential details about a product
  8. dividing a market into sub-groups of consumers
  9. the process of identifying customer wants profitably
  10. convincing consumers they need a product
Down
  1. study of individual consumers and businesses
  2. larger societal forces affecting the economy
  3. detailed description of an ideal customer
  4. study of choices in allocating resources
  5. details about people's interests and lifestyles
  6. specific group of people a company aims to sell to
  7. when expenses are higher than revenue
  8. Federal Reserve decisions influencing interest rates
  9. government efforts to influence economy through taxes
  10. set of marketing tools known as the 4 Ps
  11. pricing based on customer perceived worth

21 Clues: increasing sales in existing markets • study of a country's overall economy • when expenses are higher than revenue • immediate factors affecting a business • pricing by adding profit to product cost • study of choices in allocating resources • set of marketing tools known as the 4 Ps • convincing consumers they need a product • detailed description of an ideal customer • ...

So You Think You Know the Manual? 2023-07-27

So You Think You Know the Manual? crossword puzzle
Across
  1. Customer paid off their last loan through their bank account, they have never had an R01 and do not need an ACH BS, they must at least be applying for their ___ loan in order for this scenario to be true.
  2. Customer calls in to make a payment, we haven't spoken with them in over 2 months, what do we need to get from them?
  3. Customer calls in to add more funds. They have an active loan with us and on their previous loan, they were garnished. They have made 4 or more on time payments. What must they do in order to receive additional funds?
  4. OSI, Customer uploads PS1-2 and a current military ID, what other documentation do we need?
  5. Exclusive customer calls in, DEMOS have been recently updated, what up to date documentation do we need to make sure they have on file?
  6. Customer's family member calls in informing us they have died. They cannot find a death certificate, what other document would we accept?
  7. The 4 things we need to confirm for every payment are method, date, amount and?
  8. Customer calls in applying for their 2nd through 6th loan, they were garnished on their first, how many months must we wait before we can proceed with another application?
  9. Customer calls in to refinance and wants to make their first payment in 3 weeks. How much of their principal needs to be paid down in order for us to do this refinance?
  10. If a customer is applying for annuity benefits and is under the age of 60, what other documentation do we need to request in order for us to be able to proceed?
Down
  1. Only residents of UT or ID that are on their 2nd loan could potentially receive their funds through a
  2. How many points does a customer need to have for them to be able to redeem a $25 dollar gift card?
  3. A 3rd Party agency calls in wanting to discuss details on a customer's account. What do we need to make sure we have before continuing the call with the 3rd party agency?
  4. When a first contactor completes an application, who does it go to?
  5. For some retirement customers, they do not receive and awards letter, instead they may receive a tax form or a
  6. If it is during busy season, this can be started at 9:30am on Monday.

16 Clues: When a first contactor completes an application, who does it go to? • If it is during busy season, this can be started at 9:30am on Monday. • The 4 things we need to confirm for every payment are method, date, amount and? • OSI, Customer uploads PS1-2 and a current military ID, what other documentation do we need? • ...

Customer Service Week Day 1 2019-09-20

Customer Service Week Day 1 crossword puzzle
Across
  1. Our main knowledge base and troubleshooting tool
  2. Asking ______ questions will allow for more conversation and information between agent and customer, rather than asking a 'yes or no' one.
  3. A metric demonstrating the ratio of customers who did not call or chat back during the seven days following delivery of their service.
Down
  1. Previously known as VOC, another 3-letter abbreviation regarding the survey customers take after speaking or chatting with an agent.
  2. A program used to remote into customers' computers in order to do further troubleshooting.
  3. An automated service that sends and receives the NPS surveys from customers after our interactions with them.

6 Clues: Our main knowledge base and troubleshooting tool • A program used to remote into customers' computers in order to do further troubleshooting. • An automated service that sends and receives the NPS surveys from customers after our interactions with them. • ...

Customer Service Week Day 4 2019-09-20

Customer Service Week Day 4 crossword puzzle
Across
  1. Understanding and sharing feelings for our customers
  2. An example of being an ____: "What I love most about (product) is how you can (feature)..."
  3. a line of business which brings revenue to the company each month.
Down
  1. S4X _____ are a part of what makes our calls really count
  2. Displaying kindness and concern for others
  3. The activity of selling products or services.

6 Clues: Displaying kindness and concern for others • The activity of selling products or services. • Understanding and sharing feelings for our customers • S4X _____ are a part of what makes our calls really count • a line of business which brings revenue to the company each month. • ...

Customer Service Week Day 6 2019-09-20

Customer Service Week Day 6 crossword puzzle
Across
  1. A characteristic of a product that satisfies a need for a customer - for example, the ability to set up parental controls using an app
  2. Recognition of the customer's time and loyalty
  3. _____ during work improves mood and affects tone of voice
Down
  1. The customer's opinion and input on the business
  2. Proper interpretation of the customer's issue at hand, making sure you are fully aware of the situation
  3. The way your voice conveys your emotion or attitude

6 Clues: Recognition of the customer's time and loyalty • The customer's opinion and input on the business • The way your voice conveys your emotion or attitude • _____ during work improves mood and affects tone of voice • Proper interpretation of the customer's issue at hand, making sure you are fully aware of the situation • ...

RWA Customer Service Appreciation Week 2023-09-26

RWA Customer Service Appreciation Week crossword puzzle
Across
  1. This person was appointed to create a water system for new haven
  2. Makes up 75% of the Earth
Down
  1. This lake is where our customers can enjoy several activities
  2. We do this to the possibilities
  3. This fearless leader can always be seen looking at the board!
  4. Our customers can depend on them if there's a huge leak!

6 Clues: Makes up 75% of the Earth • We do this to the possibilities • Our customers can depend on them if there's a huge leak! • This lake is where our customers can enjoy several activities • This fearless leader can always be seen looking at the board! • This person was appointed to create a water system for new haven

7NOW ROCKS! 2021-04-16

7NOW ROCKS! crossword puzzle
Across
  1. Headquarters city
  2. Finish
  3. Delivery car
  4. Delivery partner
  5. Call sound
  6. More work to be done
  7. Chats
  8. Job title
  9. 3 word OFD meaning
  10. WFH
  11. Sign onto computer
  12. 3PL refund
  13. Required verbiage
  14. Name of center
Down
  1. Take to customer
  2. Get items at store
  3. Time off
  4. Store employee
  5. Money pending back to account
  6. Customer places this
  7. Fearless leader
  8. Group
  9. Minutes to answer chat
  10. Money back
  11. documentation
  12. Computer type
  13. Store owner

27 Clues: WFH • Chats • Group • Finish • Time off • Job title • Call sound • Money back • 3PL refund • Store owner • Delivery car • documentation • Computer type • Store employee • Name of center • Fearless leader • Take to customer • Delivery partner • Headquarters city • Required verbiage • Get items at store • 3 word OFD meaning • Sign onto computer • More work to be done • Customer places this • Minutes to answer chat • ...

maketing audit 2025-02-27

maketing audit crossword puzzle
Across
  1. Company’s unique advantage?
  2. Assessing brand perception?
  3. Mix Product, Price, Place, Promotion?
  4. Final audit outcome?
  5. Firsthand data collection?
  6. Distribution channel audit?
  7. Digital marketing metric?
  8. Measuring campaign success?
  9. Customer feedback tool?
  10. Resource allocation review?
  11. Comparing to competitors?
  12. Dividing the market into groups?
  13. Threat of new entrants?
Down
  1. Audit frequency?
  2. Macro - environment analysis tool?
  3. Target audience identification?
  4. Pricing strategy analysis?
  5. Legal/regulatory factors?
  6. Customer loyalty metric?
  7. Social media metric?
  8. Product portfolio analysis?
  9. What evaluates internal/external factors?

22 Clues: Audit frequency? • Final audit outcome? • Social media metric? • Customer feedback tool? • Threat of new entrants? • Customer loyalty metric? • Legal/regulatory factors? • Digital marketing metric? • Comparing to competitors? • Pricing strategy analysis? • Firsthand data collection? • Company’s unique advantage? • Assessing brand perception? • Distribution channel audit? • ...

WF Regulatory Flags 1 2021-10-08

WF Regulatory Flags 1 crossword puzzle
Across
  1. Customer alleges collection of foreclosure action taken during bankruptcy stay
  2. Customer alleges collection calls received multiple times per day
  3. Customer alleges we used manipulative practices which caused financial harm during the servicing on their loan
  4. Customer alleges that the Homeowner protection Act requirements were not met for Private Mortgage Insurance (PMI) requirements, termination, or disclosures
Down
  1. Customer alleges their payoff statement was inaccurate
  2. Customer claims an Adverse Action notice was not provided
  3. Customer alleges discrimination during the servicing of the loan
  4. Customer alleges that a 1098 or 1099 was not received or contains incorrect information
  5. Customer asserts that funds were withdrawn from their WF DDA without authorization or for incorrect dat/amount, or recurring automatic payments was withdrawn without authorization to set up automatic drafting

9 Clues: Customer alleges their payoff statement was inaccurate • Customer claims an Adverse Action notice was not provided • Customer alleges discrimination during the servicing of the loan • Customer alleges collection calls received multiple times per day • Customer alleges collection of foreclosure action taken during bankruptcy stay • ...

Development methodology for waterfall 2014-11-25

Development methodology for waterfall crossword puzzle
Across
  1. This is a phase in the project life cycle is where the customer would expect support from organization for a considerable time after the implementation phase
  2. Following is an example of a development model apart from waterfall
  3. Following phase follows Acceptance Testing in the software development lifecycle
  4. The purpose of the phase is to convert the program specifications as specified in ‘Detail Design’ to program code using the chosen programming language.
  5. The Template prepared to maintain traceability between customer requirements and software work products
Down
  1. A tool used to organize and present large amounts of data (ideas, issues, solutions, problems) into logical categories based on user perceived relationships and conceptual framework
  2. IT is a systematic method of identifying and preventing product, service, or process failures before they occur
  3. Role defined who develops the Detailed design document (DDD)
  4. Clarity and understanding of the proposed system shall be obtained by demonstrating a working model through this technique
  5. This artifact should provide the overall description of the product environment and the product functionality

10 Clues: Role defined who develops the Detailed design document (DDD) • Following is an example of a development model apart from waterfall • Following phase follows Acceptance Testing in the software development lifecycle • The Template prepared to maintain traceability between customer requirements and software work products • ...

CX 2020-12-03

CX crossword puzzle
Across
  1. It is both a mindset and a way of working together. It emphasizes innovation, collaboration, welcoming change, and rapidly delivering value.
  2. An ___ customer is someone who relies on you for information or tasks needed to do their job.
  3. In writing, you must capture all the _____ information that someone would need to make sense of an incident.
  4. ________ are based on flaw assumptions that’s only likely to create confusion and miscommunication for your interactions with people.
  5. HCI / Human _____Interaction deals with how people and automated systems interact and communicate with each other.
Down
  1. Clear ______ between you and your customers is crucial to avoid misunderstandings. It also helps you build a solid relationship with your colleagues.
  2. Always maintain a positive service ______. Be professional. Be friendly.
  3. Treat work-related interruptions as customer _____ than as irritations.
  4. One of the strategies in building _____ is to give your customers sincere compliments.
  5. Use inclusive statements such as “we” and “ours” to remove any feelings of ________ or alienation.

10 Clues: Treat work-related interruptions as customer _____ than as irritations. • Always maintain a positive service ______. Be professional. Be friendly. • One of the strategies in building _____ is to give your customers sincere compliments. • An ___ customer is someone who relies on you for information or tasks needed to do their job. • ...

Vocab 2022-12-06

Vocab crossword puzzle
Across
  1. Benefits-tied to the customer's needs, which are satisfied by a particular product or service.
  2. the activity of promoting the sale of goods, especially by their presentation in retail outlets.
  3. selling-process of connecting your the things your product helps your customer do (features) to the goals it will help them achieve and the pain points it will help them eliminate.
  4. Motives-represent the reasons why people buy products and services, regardless of the size or price
  5. Motives-the quality of being guided by or based on reasons.
Down
  1. features-a product's traits or attributes that deliver value to end-users and differentiate a product in the market.
  2. Features-the natural features on the Earth's surface
  3. Points-a feature of a product for sale that makes it attractive to customers.
  4. Product Features-complex of tangible and intangible attributes, including packaging, colour, price, prestige, and services, that satisfy needs and wants of people.
  5. Motives-reasons to purchase based on feelings and emotions.

10 Clues: Features-the natural features on the Earth's surface • Motives-reasons to purchase based on feelings and emotions. • Motives-the quality of being guided by or based on reasons. • Points-a feature of a product for sale that makes it attractive to customers. • Benefits-tied to the customer's needs, which are satisfied by a particular product or service. • ...

service 2019-08-27

service crossword puzzle
Across
  1. รวดเร็ว
  2. มีความกระตือรือร้นขณะบริการ จะให้บริการมากกว่าที่คาดหวัง
  3. response ตอบสนองความต้องการลูกค้าอย่างรวดเร็ว โดยไม่ต้องเอ่ยปากร้องขอ
  4. manner การให้บริการแบบสมัครใจและเต็มใจ มิใช่ทำแบบเสียมิได้
Down
  1. Enhancing แสดงออกถึงการรักษาภาพพจน์ของผู้ให้บริการ และเสริมองค์กรด้วย
  2. แสดงออกถึงความนับถือให้เกียรติ ลูกค้า
  3. กริยาอาการอ่อนโยน สุภาพและมีมารยาทดี อ่อนน้อมถ่อมตน
  4. & Sympathy ยิ้มแย้มและเอาใจใส่เรา เห็นอกเห็นใจในความยุ่งยากลำบากของลูกค้า

8 Clues: รวดเร็ว • แสดงออกถึงความนับถือให้เกียรติ ลูกค้า • กริยาอาการอ่อนโยน สุภาพและมีมารยาทดี อ่อนน้อมถ่อมตน • มีความกระตือรือร้นขณะบริการ จะให้บริการมากกว่าที่คาดหวัง • manner การให้บริการแบบสมัครใจและเต็มใจ มิใช่ทำแบบเสียมิได้ • Enhancing แสดงออกถึงการรักษาภาพพจน์ของผู้ให้บริการ และเสริมองค์กรด้วย • response ตอบสนองความต้องการลูกค้าอย่างรวดเร็ว โดยไม่ต้องเอ่ยปากร้องขอ • ...

Service 2023-12-23

Service crossword puzzle
Across
  1. people who engage in the sale of insurance products.
  2. an insurance agent that only issues policies from a specific company.
  3. the practice of using techniques to reduce risk for various assets.
  4. the process of offering a customer products that are compatible with the ones they're purchasing.
Down
  1. a voluntary arrangement between two parties, the insurance company and the policyholder, where the insurance company assumes strictly defined financial risks from the policyholder.
  2. the action of repudiating, nullifying, or rendering void a decree or contract.
  3. give someone (the estimated price of a job or service).
  4. poses a level of threat to life, health, property, or the environment.

8 Clues: people who engage in the sale of insurance products. • give someone (the estimated price of a job or service). • the practice of using techniques to reduce risk for various assets. • an insurance agent that only issues policies from a specific company. • poses a level of threat to life, health, property, or the environment. • ...

Business Fundamentals 2018-02-06

Business Fundamentals crossword puzzle
Across
  1. an item that can be seen and touched
  2. an item not necessary for survival but adds pleasure and comfort to life
  3. an organization that produces or sells goods or services to satisfy the needs, wants and demands of consumers
  4. an item necessary for survival such as food, clothing, or shelter
Down
  1. a person who buys goods and services
  2. a situation where two or more businesses try to sell the same type of product or service to the same customer
  3. assistance provided that satisfies the needs and wants of people but does not result in a product that can be touched

7 Clues: a person who buys goods and services • an item that can be seen and touched • an item necessary for survival such as food, clothing, or shelter • an item not necessary for survival but adds pleasure and comfort to life • a situation where two or more businesses try to sell the same type of product or service to the same customer • ...

Internal Partners Crossword Puzzle (Customer Service, Account Services, Distribution Centers) 2022-10-09

Internal Partners Crossword Puzzle (Customer Service, Account Services, Distribution Centers) crossword puzzle
Across
  1. Formerly known as CSRA, this is the team that oversees compliance and controlled substances at the distribution centers
  2. This is an order that is placed for a customer for an item to be shipped from a different DC than their normal/home DC
  3. This is a third-party vendor we work with to get products delivered to customers
  4. This is a limit placed on an item to control the quantity that can be purchased
  5. These are the containers our customers receive with the products they've ordered
  6. This is where the products our customers purchased are housed
  7. This is the abbreviation for an AmerisourceBergen program administered by the GQRR Diversion Control team and is used to monitor the purchase of all controlled substances and listed chemicals ordered by our customers for the purpose of identifying orders that are suspicious and reportable to the DEA as required by law.
  8. These are products that can cause injury or illness if mishandled
  9. This is the electronic version of the driver-ready packs that customers can receive via email
  10. This division mainly services physician offices
  11. This term refers to a product's limited or no availability across distribution channels
Down
  1. This type of order is placed for a product not currently available at the DC that the customer would like shipped to them once more product is received
  2. This is the act of making sure all customers can obtain access to some amount of product
  3. This business unit of AB primarily focuses on cancer centers and providers
  4. This is the abbreviation for our specialty side of the business
  5. This is an order that is placed through AmerisourceBergen but is shipped from the manufacturer directly
  6. This team is the first point of contact for all AmerisourceBergen customers and can help place orders, provide invoices and assist with general requests and triaging requests for resolution
  7. This is another term used to describe our full-line distribution division
  8. This team provides resources for customers related to allocations, alt serves and drug shortages
  9. This law will require manufacturers, wholesale distributors and health systems to have a tracking system for which products are received and sent out that includes information such as lot #s, expiration dates and other product identifiers

20 Clues: This division mainly services physician offices • This is where the products our customers purchased are housed • This is the abbreviation for our specialty side of the business • These are products that can cause injury or illness if mishandled • This is another term used to describe our full-line distribution division • ...

Internal Partners Crossword Puzzle (Customer Service, Account Services, Distribution Centers) 2022-10-09

Internal Partners Crossword Puzzle (Customer Service, Account Services, Distribution Centers) crossword puzzle
Across
  1. Formerly known as CSRA, this is the team that oversees compliance and controlled substances at the distribution centers
  2. This is an order that is placed for a customer for an item to be shipped from a different DC than their normal/home DC
  3. This is a third-party vendor we work with to get products delivered to customers
  4. This is a limit placed on an item to control the quantity that can be purchased
  5. These are the containers our customers receive with the products they've ordered
  6. This is where the products our customers purchased are housed
  7. This is the abbreviation for an AmerisourceBergen program administered by the GQRR Diversion Control team and is used to monitor the purchase of all controlled substances and listed chemicals ordered by our customers for the purpose of identifying orders that are suspicious and reportable to the DEA as required by law.
  8. These are products that can cause injury or illness if mishandled
  9. This is the electronic version of the driver-ready packs that customers can receive via email
  10. This division mainly services physician offices
  11. This term refers to a product's limited or no availability across distribution channels
Down
  1. This type of order is placed for a product not currently available at the DC that the customer would like shipped to them once more product is received
  2. This is the act of making sure all customers can obtain access to some amount of product
  3. This business unit of AB primarily focuses on cancer centers and providers
  4. This is the abbreviation for our specialty side of the business
  5. This is an order that is placed through AmerisourceBergen but is shipped from the manufacturer directly
  6. This team is the first point of contact for all AmerisourceBergen customers and can help place orders, provide invoices and assist with general requests and triaging requests for resolution
  7. This is another term used to describe our full-line distribution division
  8. This team provides resources for customers related to allocations, alt serves and drug shortages
  9. This law will require manufacturers, wholesale distributors and health systems to have a tracking system for which products are received and sent out that includes information such as lot #s, expiration dates and other product identifiers

20 Clues: This division mainly services physician offices • This is where the products our customers purchased are housed • This is the abbreviation for our specialty side of the business • These are products that can cause injury or illness if mishandled • This is another term used to describe our full-line distribution division • ...

External Complaints 2025-11-14

External Complaints crossword puzzle
Across
  1. Surname of the MaTS National Manager?
  2. What CFT inbox is used to record and retrieve medicare items
  3. Where are customer incidents involving customer aggression is recorded
  4. This must be sent prior to calling a customer who is customer is subscribed to Desktop Messaging
Down
  1. What must be completed after calling a customer before any information can be provided?
  2. What branch does ECR belong to?
  3. Where is customer feedback recorded?
  4. What system is used to search and playback customer calls?
  5. Staff record leave where?

9 Clues: Staff record leave where? • What branch does ECR belong to? • Where is customer feedback recorded? • Surname of the MaTS National Manager? • What system is used to search and playback customer calls? • What CFT inbox is used to record and retrieve medicare items • Where are customer incidents involving customer aggression is recorded • ...

Service 2019-02-01

Service crossword puzzle
Across
  1. Grade or level
  2. Necessary and important
  3. Lifted up, made it special
Down
  1. Baha'u'llah say that doing work is giving ________ to God. You also do this when you pray.
  2. Examples are carpenter sculptor painter
  3. Job
  4. Have a go at, be busy with
  5. Examples are plumber doctor policeman

8 Clues: Job • Grade or level • Necessary and important • Lifted up, made it special • Have a go at, be busy with • Examples are plumber doctor policeman • Examples are carpenter sculptor painter • Baha'u'llah say that doing work is giving ________ to God. You also do this when you pray.

Continuous Improvement Program 2024-10-21

Continuous Improvement Program crossword puzzle
Across
  1. unnecessary movement of materials or products
  2. not using employees' full potential or skills
  3. idle time when nothing is moving forward in the process
  4. producing more than what is needed or before it is needed
  5. employee submissions to our Continuous Improvement program
  6. acronym for the eight types of waste in lean
  7. anything that doesn't add value to the process
Down
  1. ongoing effort to enhance products, services or processes
  2. excessive or unnecessary movement by people during work
  3. what the customer is willing to pay for in a product or service
  4. performing more work or adding more steps than required
  5. a set method or guideline to ensure consistency and quality
  6. flaws or errors in a product that require correction

13 Clues: acronym for the eight types of waste in lean • unnecessary movement of materials or products • not using employees' full potential or skills • anything that doesn't add value to the process • flaws or errors in a product that require correction • excessive or unnecessary movement by people during work • performing more work or adding more steps than required • ...

Departments 2018-05-08

Departments crossword puzzle
Across
  1. This department finds new products to sell.
  2. Another word for customer.
  3. An area of business relating to making products attractive to customers.
  4. Someone who works for a company.
  5. The process of finding people to work for a company or become a new member of an organization
Down
  1. An available job.
  2. The area of business concerned with recruitment and employees.(2 words)
  3. To employ someone or pay someone to do a particular job.
  4. One part of an organization, such as a company.
  5. To make something known generally or in public, especially in order to sell it.
  6. To ask a question.
  7. An area of business about persuading people to buy a product or service.

12 Clues: An available job. • To ask a question. • Another word for customer. • Someone who works for a company. • This department finds new products to sell. • One part of an organization, such as a company. • To employ someone or pay someone to do a particular job. • The area of business concerned with recruitment and employees.(2 words) • ...

CBO Crossword Puzzle 2021-12-10

CBO Crossword Puzzle crossword puzzle
Across
  1. What is the old name of CBO?
  2. What does PATH stand for?
  3. What is the name of the mail service we use to send out roughly 5000 packages a month?
  4. What team works closest with Manheim?
  5. What is the system that the resolution team uses to work with Customer Relations?
  6. What month did CBO start?
Down
  1. What state do we receive the most tickets for on the T&T team?
  2. What is the newest team in CBO?
  3. What is the new name of the team that used to be called dealer partner?
  4. What was the first AOR created in CBO?
  5. What was the second AOR created in CBO?
  6. What is the abbreviation for our dept?

12 Clues: What does PATH stand for? • What month did CBO start? • What is the old name of CBO? • What is the newest team in CBO? • What team works closest with Manheim? • What was the first AOR created in CBO? • What is the abbreviation for our dept? • What was the second AOR created in CBO? • What state do we receive the most tickets for on the T&T team? • ...

Quotation 2024-01-15

Quotation crossword puzzle
Across
  1. believe that (someone or something) will arrive soon.
  2. a deduction from the usual cost of something.
  3. a particular model for arranging information or images in a document,
  4. supply or distribute (something) for use or sale.
  5. give someone the estimated price of a job or service
  6. an individual article or unit, especially one that is part of a list
Down
  1. a list of the times when events are planned to happen
  2. merchandise or possessions
  3. a person who buys goods or services from a shop or business.
  4. an approximate calculation or judgement of the value
  5. the act of taking goods, letters, parcels, etc. to people's houses or places of work
  6. request (something) to be made, supplied, or served.

12 Clues: merchandise or possessions • a deduction from the usual cost of something. • supply or distribute (something) for use or sale. • an approximate calculation or judgement of the value • give someone the estimated price of a job or service • request (something) to be made, supplied, or served. • a list of the times when events are planned to happen • ...

Global Quality Day 2023 2023-10-10

Global Quality Day 2023 crossword puzzle
Across
  1. Anyone who is provided a service delivered by GAM or a GAM associate
  2. The time that will come after the present
  3. Fulfillment of one's wishes, expectations, or needs / unscramble NAFSIASTOICT
  4. Exceptional in amount, quality, or degree
  5. Strong beliefs that something will happen or be the case / anticipated outcomes
  6. Facts and statistics collected together for reference or analysis
Down
  1. Share or exchange information, news, or ideas
  2. Global ____________ Day
  3. Think carefully about before making a decision
  4. An investigation of the opinions or experience of a group of people, based on a series of questions
  5. Comprehend the nature, significance, or explanation of something
  6. Examine something in order to determine its accuracy, quality, or condition

12 Clues: Global ____________ Day • The time that will come after the present • Exceptional in amount, quality, or degree • Share or exchange information, news, or ideas • Think carefully about before making a decision • Comprehend the nature, significance, or explanation of something • Facts and statistics collected together for reference or analysis • ...

Why We Buy 2023-03-02

Why We Buy crossword puzzle
Across
  1. plans, methods, or actions used to accomplish a specific goal
  2. the use of logic and facts to persuade others
  3. something that someone can buy
  4. to have control or to affect the actions or beliefs of others
  5. to believe in the something or someone.
  6. a person who buys a product or pays for a service
  7. the use of credibility and trust to persuade others
Down
  1. a public notice to tell people about something
  2. to convince someone to do or believe something
  3. a short phrase used to state a message or advertise a product; a motto
  4. the use of emotion to persuade others
  5. a presentation to attempt to sell something or make a suggestion to do something

12 Clues: something that someone can buy • the use of emotion to persuade others • to believe in the something or someone. • the use of logic and facts to persuade others • a public notice to tell people about something • to convince someone to do or believe something • a person who buys a product or pays for a service • the use of credibility and trust to persuade others • ...

G2U1S5 Definition Test Review 2023-05-26

G2U1S5 Definition Test Review crossword puzzle
Across
  1. to look at something to make sure that it is right or correct
  2. an item or object, such as a hammer or pencil, used for doing work
  3. a regular job around the house or at work
  4. to use money to buy things
  5. time that has yet to come
  6. a small computer that is easy to carry
Down
  1. a person who buys products or service
  2. to decide between different possibilities
  3. an object or a thing in a group or list
  4. a strip of fabric used to protect and cover a wound or other injury
  5. how much money something is to buy
  6. the work that a person does regularly to make money

12 Clues: time that has yet to come • to use money to buy things • how much money something is to buy • a person who buys products or service • a small computer that is easy to carry • an object or a thing in a group or list • to decide between different possibilities • a regular job around the house or at work • the work that a person does regularly to make money • ...

Which Guideline? 2019-02-11

Which Guideline? crossword puzzle
Across
  1. A combination of 17 letters & numbers are required to identify the vehicle's make, model, & year.
  2. Is an electronic option for customers to sign documents online by using an Electronic Signature (eSign).
  3. Is a payment that is less than the current amount due.
  4. Covers a pet (dog OR cat only) that sustains an injury OR death while inside a covered auto or non-owned auto at the time of a collision or comprehensive loss.
  5. A coverage that pays to repair a vehicle in the event of things such as fire, theft, wind, flood, vandalism or collision with an animal. It will also pay rental car expense and loss of use damages if insured's vehicle is stolen.
  6. Policy provides liability protection to an individual who does not own an auto.
  7. Situations where Progressive determines the risk is too great to write/keep.
  8. Is a document that provides valid proof of liability coverage on vehicle(s), for specific dates. Lienholders may call this a binder.
  9. Guidelines for transferring a call.
  10. Allows customers to register for our online service site (OLS) and enroll in Paperless.
  11. Customer is requesting a bill due date change.
  12. Is an optional coverage (serviced by Agero) providing 24x7 roadside service and towing (in U.S. and Canada) when vehicle is disabled for reasons not related to an accident.
  13. Menu of frequently accessed form requests.
  14. Is a reduction in premium due to having an Automatic Payments - EFT bill plan.
  15. Ask For Renewal process.
  16. Period during which the state permits cancellation for any underwriting reason not prohibited by law.
  17. Our company-issued notices must comply with state regulations pertaining to notice period, delivery requirements, & parties to be notified.
Down
  1. Address where vehicle is principally located 50% or more of the time.
  2. Is a overage that pays to repair your vehicle if it overturns or collides with another vehicle or object, other than an animal.
  3. A one time payment using either a credit/debit card or a prepaid/reloadable card through the Make a Payment option.
  4. The process used to determine if an individual should be listed on a policy & how to code the driver status.
  5. The customer is disputing how we are charging for an accident.
  6. Is used when a policy requires follow up at a later date.
  7. Is the process in which identity of a caller is confirmed.
  8. Covers rental charges incurred when a vehicle is rented from a rental agency or vehicle repair shop due to a covered loss.
  9. Provides coverage up to vehicle actual cash value or stated amount provided by insured, whichever is less.
  10. Reflect proof of insurance for vehicle(s) with liability coverage AND named operator policies
  11. Provides Our online service site experience while using a mobile device.
  12. Is a bill plan option that allows the insured to select a numeric date of the month that invoices will be due. This "monthly due date" is the same for all future monthly invoices.
  13. Determines the financial compensation that the named insured (NI) & other household members covered under the policy may seek for injuries caused by other drivers. There are two tort levels, full & limited.
  14. Customers may elect to receive notifications regarding their policy documents by email instead of delivery by the United States Postal Service (USPS).

31 Clues: Ask For Renewal process. • Guidelines for transferring a call. • Menu of frequently accessed form requests. • Customer is requesting a bill due date change. • Is a payment that is less than the current amount due. • Is used when a policy requires follow up at a later date. • Is the process in which identity of a caller is confirmed. • ...

Module 8-10 Part 1 2018-01-07

Module 8-10 Part 1 crossword puzzle
Across
  1. of positioning / The purpose of positioning is to make your product or service stand out in a crowd. Positioning is important because you are competing with all the noise out there competing for your potential customers' attention. If you can stand out with a unique benefit, you have a chance at getting their attention.
  2. of distribution / The channel of distribution is the path a product takes from producer or manufacturer to final user.
  3. share / The business's portion of the total sales in a specific market; expressed as a percentage.
  4. Extensions / new product lines, items, or services
  5. of distribution / the pathway a product takes from the producer to the consumer
  6. distribution / a channel structure where the producer selects only very few intermediaries. For example, restaurants will often only sell Coca Cola OR Pepsi products, not both due to the exclusive distribution.
  7. / Selecting products/services that have a name, symbol, or design for identification.
  8. Services / Activities that alter, improve, or repair products already owned. Example dry cleaning, appliance repair services.
  9. distribution / a channel structure where the producer's products are stocked in the majority of outlets.
  10. / Intangible or conceptual products produced to satisfy a want or need; tasks performed for the customer for a fee.
  11. / how your customer defines your business in relation to your competitors.
  12. / intermediaries between manufacturers and retailers.
  13. Goal / Goal that is Specific, Manageable, Attainable, Realistic, Time Specific
  14. / Outcome statements that define what an organization is trying to accomplish, both programmatically and organizationally.
  15. Services / Provide a product to use for a brief period for a fee. Example carpet cleaner, movie rental.
  16. Target / Specific steps a business follows in order to achieve its main objectives. If the main objective is to earn a sufficient profit, the performance targets might include establishing policies to control spending.
  17. / Distribution is all of the efforts to physically get a product from the manufacturer to the consumer.
Down
  1. Values / The philosophies, edeologies, beliefs, and priorities of the organization's owners.
  2. Service / Pure services are groups of services provided to consumers without the involvement of any tangible product. Pure services do not always include product guarantees or use product-bundling strategies.
  3. distribution / a channel structure where the producer relies on a few intermediaries to carry their product. This strategy works well for luxury goods.
  4. Services / Personal/professional service for a fee. Example Tax preparation
  5. / exhibitions allowing vendors and manufacturers to introduce new items and promote established products and services.
  6. / Very precise, time-based, and measurable actions that support the completion of a goal.
  7. Considerations / Factors influencing the success of a selected business in relationship to the potential market
  8. advisory / Management consulting, legal, engineering, or accounting performed for or by a business.
  9. services / Activities used by a business to insure proper operation, or contracted by a business to perform a task. Examples Copier or cleaning services for a business.
  10. Modifications / an alternation in a company's existing product
  11. Statement / Very precise, time-based, and measurable actions that support the completion of a goal.
  12. Advantage / an advantage over competitors gained by offering consumers greater value, either by means of lower prices or by providing greater benefits and service that justifies higher prices.
  13. / producers
  14. / Tangible, physical products that satisfy a want or need.
  15. Marketing / Test marketing involves introducing a new product to a limited market to see what its acceptance will be.

32 Clues: / producers • Extensions / new product lines, items, or services • / intermediaries between manufacturers and retailers. • / Tangible, physical products that satisfy a want or need. • Modifications / an alternation in a company's existing product • / how your customer defines your business in relation to your competitors. • ...

marketing 2019-11-24

marketing crossword puzzle
Across
  1. A promotional marketing strategy used to attract customers with a drawing
  2. A marketing strategy typically consisting of brief messages sent with the objective of reminding a target consumer group about a product or service or of introducing a new theme into an existing marketing program
  3. advertising that is carried out in an informative manner
  4. a sales promotion technique where the customers are given two or more products and they pay lower than the price of the combined products
  5. the estimated number of potential consumers who could see your specific campaign or advertising medium
  6. incentivize customers to purchase from you repeatedly
  7. a ticket or document that can be redeemed for a financial discount or rebate when purchasing a product
  8. the number of times you touch each person with your marketing message
  9. the inclusion of a branded product in media, usually without explicit reference to the product
  10. a form of advertising via mobile (wireless) phones or other mobile devices
  11. an amount paid by way of reduction, return, or refund on what has already been paid or contributed
  12. one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives)
  13. involves a variety of programs designed to maintain or enhance a company's image and the products and services it offers with the public
  14. a promotional method that involves presenting information about your company, product, or service to your target customer without the use of an advertising middleman
Down
  1. a type of product promotion that aims to persuade a consumer for buying a particular product
  2. any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue
  3. Advertising-expense budgeting method based on what a firm's owner, or marketing department, believes the firm can afford to spend on marketing
  4. market research technique in which the respondents are shown an advertisement and asked questions corresponding to it
  5. A part of marketing research technique which is used to gauge the effectiveness of a brand when respondents are questioned about it without giving any clues
  6. The U.S. Small Business Administration recommends spending 7 to 8 percent of your gross revenue for marketing and advertising
  7. common promotional tools used by companies to attract customers to their company or product by having participants complete some sort of challenge
  8. a test to determine whether the people remember a particular advertisement
  9. a sales technique based around using relationships to close sales
  10. a company must define the desired results of advertising and the strategies and tactics required to achieve these results
  11. where businesses use people (the "sales force") to sell the product after meeting face-to-face with the customer
  12. involves aiming media messages at specific segments of the public defined by values, preferences, demographic attributes, and/or subscription
  13. a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product
  14. A type of pricing strategy employed for the promotion o fthe product by allwoing discounts and allowances on list price
  15. the public visibility or awareness for any product, service or company
  16. The evaluation of the effectiveness and impact of an advertising campaign either during or after the campaign's run

30 Clues: incentivize customers to purchase from you repeatedly • advertising that is carried out in an informative manner • a sales technique based around using relationships to close sales • the number of times you touch each person with your marketing message • the public visibility or awareness for any product, service or company • ...

Marketing Management 2024-01-27

Marketing Management crossword puzzle
Across
  1. It is the Exciting process of bringing a product or service to market
  2. Cheap and _are the assumptions in Production Concept
  3. Fixed cost is also known as ____ cost.
  4. Component of Marketing Mix
  5. Three levels of products are core, Augumented, and ____
  6. A Favourable Chance or situation for doing something
  7. Setting a price in comparison with Competitors
  8. ___ Refers to the basic requirements that are essential for the survival of an individual
  9. Competition at this level is based on after sales services
  10. an exchange process, which includes channel of distribution is known as Transfer of ____
  11. Who Classified the Variables of Marketing Mix
  12. The Oldest form of exchange trading of product is known as ____
  13. A market strategy that is geared towards getting a foothold in a competitive market
  14. Product that consumer doesn't know about or does not want to actively buy even if he is aware of the product
  15. Segmenting customer based on gender, occupation and socioeconomy
  16. the First Phase Of PLC
  17. A graphic representation or a symbol of a company name
  18. Exchange Value of a Product or Service always express in Money
  19. Online and Offline. Medium of market is Brick and ____ model
  20. ____ is Included in basic marketing concept
  21. what drives a person to buy a product or use a service
  22. A Product can be
  23. Father of Modern Management
  24. Want for specific product backed by an ability to pay is called ____
  25. The Movement of People, Animals and, Goods from one place to another
  26. It is an individual or Organization that Purchases and uses a Company's goods or Services
  27. there are four major factors that affect consumer behavior, namely cultural, social, personal, and ___
  28. CVP stands for Customer ____ Proposition
Down
  1. 5 M's of advertising: Mission, Money, Media, Measurement,
  2. product mix is also known as product ____
  3. ___ is used when you don't know the real problem or issue and you need to uncover the causes
  4. Sub division of the entire market
  5. A collection of related products offered by a company under a single brand name
  6. It is anyone looking to purchase an asset such as a stock, bond, or currency
  7. Self service, food store with grocery
  8. The practice of Managing the realationship between an organization and its various publics
  9. Process involved in creating a unique name and image for a product in the consumer's mind
  10. Usually reflect the desired preferences for specific ways of satisfying a need
  11. Plan written Document of detail market condition
  12. Total cost is the Sum of ___ and Variable cost
  13. The Organization sets an initial high price and then slowly lowers the price to make the product available to wider market
  14. Last Stage of PLC
  15. The Difference between the Revenue generated and the Expenses incurred
  16. the trade, which includes activities such as sell, variety of goods in a small quantities to final consumer is called ____
  17. Total cost/ Production= ____ Cost
  18. In PEST Analysis "T" Stands for
  19. Narrow Marketing Segmentation
  20. The vegan will always seek for animal free product
  21. Managerial functions are Planning, Organizing, Staffing, directing and ____
  22. The way in which a business distribute its products.

50 Clues: A Product can be • Last Stage of PLC • the First Phase Of PLC • Component of Marketing Mix • Father of Modern Management • Narrow Marketing Segmentation • In PEST Analysis "T" Stands for • Sub division of the entire market • Total cost/ Production= ____ Cost • Self service, food store with grocery • Fixed cost is also known as ____ cost. • CVP stands for Customer ____ Proposition • ...

Store Team Crossword Puzzle 2024-10-22

Store Team Crossword Puzzle crossword puzzle
Across
  1. Proof of purchase
  2. Linens and Blankets
  3. Waiting Line
  4. Product Presentation
  5. Final Purchase Process
  6. Money returned
  7. The reason we all have jobs :) (hint: we see them everyday)
  8. Reserve items for payment later
  9. Revenue from transactions
  10. Visible measures that convey security and deter theft
  11. How Goods are transported to our store
  12. Greet, Inspect, Recover, Report
  13. The Best Company Ever
  14. The goods we sell
  15. Customer Reward Program
Down
  1. Holiday Decorations
  2. My Reward every Friday for adulting
  3. List of stock
  4. Back of House
  5. Our industry
  6. When our inventory mysteriously disappears like socks in a dryer.
  7. Insufficient supply of merchandise (usually due to theft)
  8. Inventory supply
  9. Bringing an item back to the store
  10. Displayed signs for customers
  11. Special Sales Event
  12. Simplifying fit options for customer convenience (hint: we are audited on this)
  13. Payment handler

28 Clues: Waiting Line • Our industry • List of stock • Back of House • Money returned • Payment handler • Inventory supply • Proof of purchase • The goods we sell • Holiday Decorations • Linens and Blankets • Special Sales Event • Product Presentation • The Best Company Ever • Final Purchase Process • Customer Reward Program • Revenue from transactions • Displayed signs for customers • ...

Crossword 2022-04-12

Crossword crossword puzzle
Across
  1. make sure products meet standard and are completed according to plan
  2. The situation that exists when demand is greater than supply
  3. Rivalry between or among businesses that offer dissimilar goods or services.
  4. Fulfilling the requirements of the law
  5. issuing orders for production to begin
  6. physical harm or damage to someone's body
  7. Building a specific and unique product to meet the needs of one customer
Down
  1. The process or activity of using goods and services
  2. Risks that result from changes in overall business conditions.
  3. a desire for something that may or may not be required
  4. The best practices among competitors
  5. The process of trading one good/service for another
  6. desires for items that can only be obtained by spending money

13 Clues: The best practices among competitors • Fulfilling the requirements of the law • issuing orders for production to begin • physical harm or damage to someone's body • The process or activity of using goods and services • The process of trading one good/service for another • a desire for something that may or may not be required • ...

Business vocabulary 2019-01-15

Business vocabulary crossword puzzle
Across
  1. Provide insight into what people think about a topic.
  2. Information that already exists.
  3. Specific steps to take for testing your hypothesis.
  4. Dividing the market by lifestyle choices.
  5. Number of people in the group from which the data are collected.
  6. Group of people,families,businesses,or organizations with common characteristics or needs
  7. Specific group of consumers at which a company aims its products and services.
Down
  1. Pieces of information collected by an organization about itself.
  2. Mathematical technique for analyzing the collected data.
  3. Facts and figures from which conclusions can be drawn.
  4. How often a customer buys or uses a product or service.
  5. Process of dividing a large market into smaller groups.
  6. Entire large market of potential customers with no segmentation.

13 Clues: Information that already exists. • Dividing the market by lifestyle choices. • Specific steps to take for testing your hypothesis. • Provide insight into what people think about a topic. • Facts and figures from which conclusions can be drawn. • How often a customer buys or uses a product or service. • Process of dividing a large market into smaller groups. • ...

Writing A Complaint Letter 2021-10-23

Writing A Complaint Letter crossword puzzle
Across
  1. Some websites provide (a/an) _________ form where we can send our complaint.
  2. We should maintain (a/an) _______ tone when writing our complaint.
  3. The purpose of writing complaints is to request (a/an) _______ that resolves a problem about a product/service we bought.
  4. When the product you bought is not working properly, it is said to be ________ (adjective).
  5. Recall the basic parts of an email. "Best regards" "Yours faithfully" "Sincerely" are examples of _______
Down
  1. Recall the basic parts of an email. "Dear customer service team" is an example of _________.
  2. A noun meaning "the act of helping or supporting someone." We write complaint letters to receive _________.
  3. When we buy something online, we receive an email copy of the _________ as proof of purchase.
  4. When something is able to be done, it is said to be _________ (adjective).
  5. When writing a complaint, we should provide details about the problem and we should also say the _______ that we expect.

10 Clues: We should maintain (a/an) _______ tone when writing our complaint. • When something is able to be done, it is said to be _________ (adjective). • Some websites provide (a/an) _________ form where we can send our complaint. • When the product you bought is not working properly, it is said to be ________ (adjective). • ...

Marketing Terms Crossword 2015-01-14

Marketing Terms Crossword crossword puzzle
Across
  1. something that is entirely new or changed in an important and noticeable way.
  2. the quantity of a product or service need by a business in order to operate at a level that will meet the demands of its customers.
  3. individuals or socially related groups who purchase products for personal consumption.
  4. companies and organizations that purchase products for the operation of a business or the completion of a business activity.
  5. the quantity of a product or service needed to meet the needs of the customer.
Down
  1. a group of similar products with slight variations.
  2. the complete set of all products a business offers to its market.
  3. the legal protection of the words of symbols for use by a company.
  4. a well-known name or symbol established by one company and sold for use by another company to promote its products.
  5. anything offered to a market by the business to satisfy needs, including physical products, services, and ideas.

10 Clues: a group of similar products with slight variations. • the complete set of all products a business offers to its market. • the legal protection of the words of symbols for use by a company. • something that is entirely new or changed in an important and noticeable way. • the quantity of a product or service needed to meet the needs of the customer. • ...

Mystery Words 2024-11-12

Mystery Words crossword puzzle
Across
  1. The marginal rate of ------ in economics shows how much of one good a consumer is willing to give up to get more of another good, while keeping their satisfaction or utility the same.
  2. Marginal -----is the extra cost of producing one more unit of a good or service.
  3. Marginal ---- is the extra satisfaction or value gained from consuming one more unit of a good or service.
  4. the simplest carbohydrates molecules.
  5. Businesses carried on by 2 or less than 20 partners under an agreement.
  6. where the place buyers and sellers meet together and exchange products.
Down
  1. Many monosaccharide molecules are linked together.
  2. An ------ curve shows all the combinations of two goods that give a consumer the same level of satisfaction.
  3. A person who buys goods and services from sellers for money to meet needs.
  4. someone who purchases the product for his/her need and consumes it and cannot resell the food and services.

10 Clues: the simplest carbohydrates molecules. • Many monosaccharide molecules are linked together. • Businesses carried on by 2 or less than 20 partners under an agreement. • where the place buyers and sellers meet together and exchange products. • A person who buys goods and services from sellers for money to meet needs. • ...

GCSB Product Knowledge 2025-01-08

GCSB Product Knowledge crossword puzzle
Across
  1. This type of guarantee is a service that we provide to our customers. Dale, Brandon, Matt, Mike, Jamie, Gayle and Mark can assist our customers with these.
  2. It is our job to listen to the customer and be able to ___ solutions.
  3. This type of business account is for our small business customers that are non-cash intensive.
  4. The ___ savings account teaches kids to save money early on.
  5. This type of card requires an application and is mailed from a third party.
Down
  1. With a regular checking account, you must maintain a $500 ____ balance to avoid the $10 monthly service charge.
  2. These type of loans are loans that we do for our business customers.
  3. This type of deposit is required to have an E-Access checking account.
  4. To deposit a check on the mobile banking app you would utilize the mobile ______ tool.
  5. These types of transfers have a $30 dollar fee for domestic and a $60 fee for international.

10 Clues: The ___ savings account teaches kids to save money early on. • These type of loans are loans that we do for our business customers. • It is our job to listen to the customer and be able to ___ solutions. • This type of deposit is required to have an E-Access checking account. • This type of card requires an application and is mailed from a third party. • ...

Module 1 2022-09-06

Module 1 crossword puzzle
Across
  1. Chick-fil-a, McDonald’s, and Subway all fall under which dining segment?
  2. This restaurant segment is characterized by large portions, being family friendly, and low prices for table-side service.
  3. This restaurant segment is characterized by convenience, flexible menus, and higher quality than quick service restaurants.
  4. 70% of restaurants are privately owned; they are ______ operations.
  5. Two or more foodservice establishments under control of a brand’s management and standards.
  6. According to studies, females are _____ likely to use nutrition information on menus.
Down
  1. Chipotle, Panera Bread, and Olive Garden all fall under which dining segment?
  2. this restaurant segment is characterized by low prices, limited menu, and efficient delivery system
  3. Customer needs, food safety & sanitation, cost of labor, and equipment requirements are all considerations for a restaurant’s _______.
  4. Individual or small business granted right by parent company, set up business in prescribed manner over a period of time in specific location
  5. This restaurant segment is characterized by maximized dining experience, high quality service, and unique product offering.

11 Clues: 70% of restaurants are privately owned; they are ______ operations. • Chick-fil-a, McDonald’s, and Subway all fall under which dining segment? • Chipotle, Panera Bread, and Olive Garden all fall under which dining segment? • According to studies, females are _____ likely to use nutrition information on menus. • ...

ground and flight crew 2013-12-17

ground and flight crew crossword puzzle
Across
  1. managing on flight service and ensuring passengers have safe and comfortable flight
  2. maintain and repair aircraft
  3. includes selling tickets at the airport assigning seats for passengers
  4. load and unload baggage and other cargo
Down
  1. is second ranking in the hierarchical structure of the crew their qualifications allow them to assume the same function as the captain
  2. includes tickets sales assisting customers with check in monitoring
  3. looks after the needs of passengers and who see them chiefly as providers of customer service but their legal reason for being on board
  4. ensures the safe and quick turn round and makes sure that it is cleaned cleaned and refuelled and loaded with luggage
  5. managers the airline flight crew and is responsible for making all necessary decisions with his crew from preparing the flight
  6. works at boarding gates and may include making boarding announcements and handling standby passengers

10 Clues: maintain and repair aircraft • load and unload baggage and other cargo • includes tickets sales assisting customers with check in monitoring • includes selling tickets at the airport assigning seats for passengers • managing on flight service and ensuring passengers have safe and comfortable flight • ...

Service Cloud Articles - #1989 2014-01-13

Service Cloud Articles - #1989 crossword puzzle
Across
  1. A requirement to make bank changes of the merchant has no submission or is newly enrolled online. (3 words)
  2. The website the merchant will access to make any updates to their account. (2 words)
  3. This department can make changes to a merchant's account over the phone with proper verification. (2 words)
  4. This field should reflect the contact number provided by the merchant at the outset of the call. (2 words)
Down
  1. The main topic of this article that relates to the specific website service. (2 words)
  2. This is the only level at which banking can be updated. (2 words)
  3. The only pay option that will allow CAP accounts to update banking online. (2 words)
  4. This is the type of article.
  5. This service can be offered to any customer wishing to update account information in Merchant Account.
  6. A term used for merchant accounts with no financial activity. (2 words)

10 Clues: This is the type of article. • This is the only level at which banking can be updated. (2 words) • A term used for merchant accounts with no financial activity. (2 words) • The website the merchant will access to make any updates to their account. (2 words) • The only pay option that will allow CAP accounts to update banking online. (2 words) • ...

Entrepreneurship Unit 1 - Module 1: The Entrepreneurial Mindset 2020-06-09

Entrepreneurship Unit 1 - Module 1: The Entrepreneurial Mindset crossword puzzle
Across
  1. Sheldon believes that some form of _____ in customer service would prove beneficial to both the vendors and customers
  2. Golden Touch Spa has been _____ by offering staycations and day passes
  3. Both locals and tourists make up JBar’s customer base, with the _____ industry being a bonus
  4. Sheldon is a/an _____, as he has engaged in thoughtful analysis of the future of the JBar
Down
  1. If Sheldon had said that the business provided him with the freedom and independence he desired, what type of entrepreneur would he be?
  2. All businesses should develop codes of _____ detailing what is expected of their employees
  3. Tiffanie believes in her ideas and knows the importance of accepting her staff’s ideas. This is a sign of _____
  4. What driver of entrepreneurship helped Tiffanie see the need to adapt to the needs of her customers and offer new services?
  5. We can see that teamwork is at play at the Golden Touch Spa, a factor which contributes to the _____ of the business
  6. Researchers would describe Sheldon as a/an _____-based entrepreneur

10 Clues: Researchers would describe Sheldon as a/an _____-based entrepreneur • Golden Touch Spa has been _____ by offering staycations and day passes • Sheldon is a/an _____, as he has engaged in thoughtful analysis of the future of the JBar • All businesses should develop codes of _____ detailing what is expected of their employees • ...

Menasha Retail Appreciation 2021-09-29

Menasha Retail Appreciation crossword puzzle
Across
  1. this mom has double the trouble
  2. Golf is his game and lender is his name
  3. I want to take money out
  4. The customer makes a mean potato pancake
  5. get your gas and your cheese curds
  6. 2,4,6,8 We _____________ you!
  7. She used to manage this branch and now manages them all
  8. the best place to work
  9. don't stand between her and her Diet Coke
  10. __________ to Menasha
  11. What do you see when we test the all-clear?
Down
  1. this was caught on our security camera
  2. Halloween is her favorite holiday
  3. This customer serves up fun with a cocktail or two
  4. you better be nice, he has a gun and knows how to use it
  5. This is what you take when you don't balance
  6. Loaded baked potato pizza
  7. Coolest city
  8. This customer makes a mean rootbeer float
  9. Money is safe here

20 Clues: Coolest city • Money is safe here • __________ to Menasha • the best place to work • I want to take money out • Loaded baked potato pizza • 2,4,6,8 We _____________ you! • this mom has double the trouble • Halloween is her favorite holiday • get your gas and your cheese curds • this was caught on our security camera • Golf is his game and lender is his name • ...

Ventra 2025-04-26

Ventra crossword puzzle
Across
  1. enables customer to use phone for fare payment
  2. required for refund for cost of Ventra card
  3. device that sells Ventra cards& tickets
  4. company governing bus & train systems & reduced fare programs
  5. where to buy Ventra card
  6. suburban train system
  7. unlimited rides for a specific period of time
  8. bus and train provider
  9. what a customer can do on Ventra website
  10. Another name for one way ventra
  11. Ventra card can be transferred to
Down
  1. cost of plastic Ventra card
  2. Ventra used in this city
  3. definition of a Ventra system
  4. using a credit or debit card to pay for fare
  5. refers to physical card converted to digital one
  6. loading value or passes at regular intervals
  7. suburban bus company
  8. Type of ventra fare sold by Metra
  9. created when customer signs up with Ventra
  10. how to use card, phone or watch to pay the fare

21 Clues: suburban bus company • suburban train system • bus and train provider • Ventra used in this city • where to buy Ventra card • cost of plastic Ventra card • definition of a Ventra system • Another name for one way ventra • Type of ventra fare sold by Metra • Ventra card can be transferred to • device that sells Ventra cards& tickets • what a customer can do on Ventra website • ...

Compliance - Crossword 2025-08-27

Compliance - Crossword crossword puzzle
Across
  1. What is the C in CBB?
  2. Which risk rating does not required account reviews?
  3. How many thousands is a source of funds form required?
  4. The practice of mixing personal and business funds.
  5. Who monitors compliance within the branch?
  6. A term used when monitoring account activity.
  7. Government officials and senior politicians are referred to as ......
  8. CRS is designed to combat ...... evasion.
  9. What process helps us to understand who our customer is?
  10. Which country does FATCA apply?
  11. Protecting the bank from financial and legal......
Down
  1. What type of IDs do we accept?
  2. Common Reporting ......
  3. The adherence of rules, regulations, standards and laws.
  4. Your favorite bank is ......
  5. What form is used to determine the risk rating of a customer?
  6. What is performed annually on high risk accounts?
  7. Criminals obtain monies ........ to engage in money laundering.
  8. EOD.
  9. ...... Information Form.

20 Clues: EOD. • What is the C in CBB? • Common Reporting ...... • ...... Information Form. • Your favorite bank is ...... • What type of IDs do we accept? • Which country does FATCA apply? • CRS is designed to combat ...... evasion. • Who monitors compliance within the branch? • A term used when monitoring account activity. • What is performed annually on high risk accounts? • ...

Mission, Vision, Strategy 2023-09-30

Mission, Vision, Strategy crossword puzzle
Across
  1. (Blank) customer experiences make customers feel known, understood and valued.
  2. Nationwide's Customer Experience Principles are a set of enterprise-wide (blank) that define Nationwide's customer experience and how we can achieve it.
  3. The CSM page provides information on how to effectively engage with the caller, using customer experience (blank) and soft skills.(2 words)
  4. (blank) highlight how you and associates know you are delivering extraordinary care.
  5. A (blank) experience makes the customer feel at ease and their time is valued.
Down
  1. Recognize your team or a colleague by sending a Bravo! to show your (blank) for serving our customers.
  2. This years Customer Experience Week theme is "(blank) care begins with you!"
  3. Our State of the (blank) report is to increase awareness about who are our customers and how we're doing - from their perspective.
  4. Experiences that make customers feel confident and secure are (blank).
  5. Customer experience principles clarify the delivery of our mission, vision and (blank) promise. (3 words)

10 Clues: Experiences that make customers feel confident and secure are (blank). • This years Customer Experience Week theme is "(blank) care begins with you!" • (Blank) customer experiences make customers feel known, understood and valued. • A (blank) experience makes the customer feel at ease and their time is valued. • ...

Pricing Vocab Crossword 2017-11-21

Pricing Vocab Crossword crossword puzzle
Across
  1. An amount added to the cost of a product to determine the selling price
  2. All costs of business operations
  3. The difference between the cost of the product and the selling price.
Down
  1. Charging the product or service.
  2. Business Mistakes
  3. Selling most products
  4. The difference between the selling price and all costs and operating expenses associated with the product sold.
  5. Quantity of a product that must be sold for total revenues to match total meet customer demand.

8 Clues: Business Mistakes • Selling most products • Charging the product or service. • All costs of business operations • The difference between the cost of the product and the selling price. • An amount added to the cost of a product to determine the selling price • Quantity of a product that must be sold for total revenues to match total meet customer demand. • ...

Chapter 13.1 key terms created by shelby scott 2020-01-13

Chapter 13.1 key terms created by shelby scott crossword puzzle
Across
  1. a group of customers who share common wants and needs
  2. distribution involves one or more intermediaries
  3. a pathway to direct products to consumers
  4. price, product, place, promotion
  5. the point at which total revenues, or sales,equal total costs and expenses
Down
  1. to build and maintain relationships with their customers
  2. occurs when goods or services are sold from the producer directly to the customer
  3. the process of creating, promoting, and presenting a product or service

8 Clues: price, product, place, promotion • a pathway to direct products to consumers • distribution involves one or more intermediaries • a group of customers who share common wants and needs • to build and maintain relationships with their customers • the process of creating, promoting, and presenting a product or service • ...

Chapter 13.1 Key Terms Created By: Ethan Greene 2015-01-07

Chapter 13.1 Key Terms Created By: Ethan Greene crossword puzzle
Across
  1. Occurs when goods or services are sold from the producer directly to the customer
  2. Pathway to direct products to consumers
  3. Consists of four basic marketing strategies
  4. Group of customers who share common wants and needs
  5. the process of creating, promoting, and presenting a product or service to meet customers wants and needs
Down
  1. To build and maintain relationships with their customers
  2. Involves one or more intermediaries
  3. the point when sales and expenses equal out

8 Clues: Involves one or more intermediaries • Pathway to direct products to consumers • the point when sales and expenses equal out • Consists of four basic marketing strategies • Group of customers who share common wants and needs • To build and maintain relationships with their customers • Occurs when goods or services are sold from the producer directly to the customer • ...

SUSTAINABLE PROFITABILITY 2023-10-08

SUSTAINABLE PROFITABILITY crossword puzzle
Across
  1. Factors of sustainable profitability are- _______, safety and customer service.
  2. Sustainable profitability leads to significant savings in the _____.
  3. Sustainable profitability focuses on creating_________, not just revenue.
  4. A common misconception is that by focusing on expensive green initiatives, _____ takes a back seat
Down
  1. Sustainabilty is fostering a balance between ______ growth and environmental preservation.
  2. The three main pillars of sustainability are environmental, economic and ______.
  3. The 3 metrics are sustainability, ______ and business
  4. Decrease in overproduction results in a decrease in _______

8 Clues: The 3 metrics are sustainability, ______ and business • Decrease in overproduction results in a decrease in _______ • Sustainable profitability leads to significant savings in the _____. • Sustainable profitability focuses on creating_________, not just revenue. • Factors of sustainable profitability are- _______, safety and customer service. • ...

Surprise and Delight 2022-09-15

Surprise and Delight crossword puzzle
Across
  1. When unsure.
  2. Building a conversation with customer.
  3. When customer has PR.
  4. Our Customers.
  5. Part of our AMAZE behaviours.
Down
  1. When Error on our end.
  2. When dealing with vulnerable customers.
  3. BOP/COP customer needs this to login.
  4. Need to find this for every query.
  5. When customer has waited long to get through to us.

10 Clues: When unsure. • Our Customers. • When customer has PR. • When Error on our end. • Part of our AMAZE behaviours. • Need to find this for every query. • BOP/COP customer needs this to login. • Building a conversation with customer. • When dealing with vulnerable customers. • When customer has waited long to get through to us.

Credit Crossword Puzzle 2024-08-29

Credit Crossword Puzzle crossword puzzle
Across
  1. to have the responsibility to pay or give back something you have received from someone
  2. a request for payment of money owed
  3. the measure of trust given to a customer for future payment
  4. to pay back
Down
  1. something, usually money, owed by one party to another
  2. the amount of money owed back to the credit card user
  3. a fixed price charged for a specific service

7 Clues: to pay back • a request for payment of money owed • a fixed price charged for a specific service • the amount of money owed back to the credit card user • something, usually money, owed by one party to another • the measure of trust given to a customer for future payment • to have the responsibility to pay or give back something you have received from someone

Supply Chain Management 101 2025-10-06

Supply Chain Management 101 crossword puzzle
Across
  1. I connect suppliers, manufacturers, and retailers
  2. I represent the maximum efficiency achievable between cost and service
  3. I am the backbone that connects all supply chain activities through technology
  4. I combine lean, agile, and efficient approaches
Down
  1. I focus on building long-term relationships with suppliers
  2. I aim to deliver just in time, with zero waste
  3. I adapt quickly to changes in customer needs

7 Clues: I adapt quickly to changes in customer needs • I aim to deliver just in time, with zero waste • I combine lean, agile, and efficient approaches • I connect suppliers, manufacturers, and retailers • I focus on building long-term relationships with suppliers • I represent the maximum efficiency achievable between cost and service • ...

Principles of Marketing Syllabus Activity 2025-08-04

Principles of Marketing Syllabus Activity crossword puzzle
Across
  1. Core to marketing research and decision making
  2. Scholars must show this during presentations (classroom expectation)
  3. A key factor in course success: being involved and engaged in learning
  4. Final unit in the course that focuses on selling and brand development
  5. The “4 Ps” include Product, Price, Place, and _______
  6. Buying/selling products online
Down
  1. A system used to gauge student understanding with hand gestures
  2. Short-term and long-term measurable objectives using the SMART format
  3. A graphical and strategic representation of strengths, weaknesses, opportunities, and threats
  4. Scholars will study how goods reach consumers through _______
  5. The cost a customer pays for a product or service
  6. This type of assignment includes projects and tests (30% of grade)

12 Clues: Buying/selling products online • Core to marketing research and decision making • The cost a customer pays for a product or service • The “4 Ps” include Product, Price, Place, and _______ • Scholars will study how goods reach consumers through _______ • A system used to gauge student understanding with hand gestures • ...

Crossword Puzzle 2018-12-03

Crossword Puzzle crossword puzzle
Across
  1. 1st runner up at Rail Staff Awards for Outstanding Customer Service.
  2. Station which did sponsored head shave.
Down
  1. Station which has new Info desks.
  2. Frontline team of the year.
  3. Star of the month.

5 Clues: Star of the month. • Frontline team of the year. • Station which has new Info desks. • Station which did sponsored head shave. • 1st runner up at Rail Staff Awards for Outstanding Customer Service.

Spelling game 2024-04-28

Spelling game crossword puzzle
Across
  1. someone who pays for goods or services
  2. cart a handcart that holds groceries while shopping
Down
  1. commodities offered for sale
  2. work done by one person that benefits another
  3. a new appraisal or evaluation

5 Clues: commodities offered for sale • a new appraisal or evaluation • someone who pays for goods or services • work done by one person that benefits another • cart a handcart that holds groceries while shopping