customer service Crossword Puzzles

LESSON 3: THE CUSTOMER FIRST EXPERIENCE 2025-03-13

LESSON 3: THE CUSTOMER FIRST EXPERIENCE crossword puzzle

Across

What is a customer first behavior? (Starts with "P")
This communicator values responses that acknowledge their feelings.
This communicator focuses on specific facts.
This communicator uses short sentences and one-word answers.
One of the elements of the call defined as provided options or reassurance.
What is a customer first behavior? (Starts with "K")

Down

What is a customer first behavior? (Two words, starts with "B")
What is a customer first behavior? (Two words, starts with "C")
This communicator wants to make the interaction enjoyable.
One of the elements of the call defined as unspoken, unstated, or indirect _________.
What is a customer first behavior? (Starts with "H")
One of the elements of the call defined as the stated request.

12 Clues: This communicator focuses on specific facts. • What is a customer first behavior? (Starts with "P") • What is a customer first behavior? (Starts with "H") • What is a customer first behavior? (Starts with "K") • This communicator wants to make the interaction enjoyable. • This communicator uses short sentences and one-word answers. • ...

BDS 2 2021-05-20

Across

Quality leads plus _________ = revenue
Connect postmaster-manager program
postmaster event in May
Leads 6th month of year activity
come or go back to a place or person

Down

parcels fall under this category
another name for direct mail
guide for customer conversations
'for 35'
Connect city carrier program
union which supports clerks care
initials of employee who drives EEP
union which supports customer connect

13 Clues: 'for 35' • postmaster event in May • another name for direct mail • Connect city carrier program • parcels fall under this category • guide for customer conversations • union which supports clerks care • Leads 6th month of year activity • Connect postmaster-manager program • initials of employee who drives EEP • come or go back to a place or person • ...

The Home Depot Lingo 2025-05-07

Across

Night Operations Assistant Store Manager
Stock Keeping Unit
Operations Assistant Store Manager
Store Readiness Checklist
Voice of the Associate
The Home Depot
Specialty Assistant Store Manager
Customer Experience Manager
Employee Stock Purchasing Plan

Down

Merchandising Assistant Store Manager
Voice of the Customer
Standard Operating Procedures
Leave Of Absence
Returned Goods Authorization
Return to Vendor
Volume Pricing Program
Distribution Center
Store Manager
Merchandising Execution Team

19 Clues: Store Manager • The Home Depot • Leave Of Absence • Return to Vendor • Stock Keeping Unit • Distribution Center • Voice of the Customer • Voice of the Associate • Volume Pricing Program • Store Readiness Checklist • Customer Experience Manager • Returned Goods Authorization • Merchandising Execution Team • Standard Operating Procedures • Employee Stock Purchasing Plan • ...

Week Two Glossary 2023-09-21

Across

decrease a conflict from escalating
to be aware , control and express one's emotions

Down

a way to represent yourself through telephone communication
to be in "in their shoes"
assistance provided by a company to those using those services
mapping out predetermined responses

6 Clues: to be in "in their shoes" • decrease a conflict from escalating • mapping out predetermined responses • to be aware , control and express one's emotions • a way to represent yourself through telephone communication • assistance provided by a company to those using those services

FUNCTIONAL AREAS 2012-10-08

Across

Money a company receives from the goods and services it provides
The activity of keeping equipment and facilities in a safe and reliable condition so that they can perform their function efficiently
The management of the workforce of a business to ensure sufficient staff levels with the right skills, properly rewarded and motivated
The process of making a good or service

Down

Research & ********** is the branch of a manufacturing firm concerned with the design and development of new products
Promoting goods and services to consumers
Relates to any monetary aspect of a business. This primarily relates to Invoices and received payments, and receipts and expeniture payments
Service involves an array of activities to keep existing customers satisfied

8 Clues: The process of making a good or service • Promoting goods and services to consumers • Money a company receives from the goods and services it provides • Service involves an array of activities to keep existing customers satisfied • Research & ********** is the branch of a manufacturing firm concerned with the design and development of new products • ...

CROSSWORD 2020-05-07

Across

Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
Type of account which is maintained in India by a foreign bank with their corresponding bank.
Minimum lending rate below which a bank is not permitted to lend.
Type of Account in a bank which is a form of non-interest bearing demand deposit

Down

U.S. luxury department store chain known for exceptional customer service
Score that indicates how likely your customers are to recommend your product or service to others
Person employed by the bank to receive or pay out money over the counter.
Rate at which RBI lends money to commercial banks

8 Clues: Rate at which RBI lends money to commercial banks • Minimum lending rate below which a bank is not permitted to lend. • U.S. luxury department store chain known for exceptional customer service • Person employed by the bank to receive or pay out money over the counter. • Type of Account in a bank which is a form of non-interest bearing demand deposit • ...

Benji 2024-12-02

Across

price, s the price that a customer pays for a product or service in a retail store or online marketplace
market,a type of enterprise owned and run by only one person and in which there is no legal distinction between the owner and the business entity
the total amount of a specific good or service that is available to consumers
is the tax on goods and services sold domestically for consumption.

Down

a person who sells something
is the business of selling of goods in large quantities and at low prices
the sum total of all the buyers and sellers in the area or region under consideration.
something that you can use or consume

8 Clues: a person who sells something • something that you can use or consume • is the tax on goods and services sold domestically for consumption. • is the business of selling of goods in large quantities and at low prices • the total amount of a specific good or service that is available to consumers • ...

William Sims 2018-01-08

Across

set going; initiate:
Resources-people, especially the personnel employed by a given company, institution, or the like.
something given or paid over and above what is due.
space around the printed or written matter on a page.
city or town that is the official seat of government in a country
Service Department- provision of service to customers before, during and after a purchase
occupation, profession, or trade
investing of money or capital in order to gain profitable returns,as interest, income, or appreciation in value.
art of analyzing the financial position and operating results of a business house from a study of its sales, purchases

Down

an amount of money deposited with a bank, as in a checking or savings account
or honor given for some action, quality
often itemized, of expected income and expense for a given period in the future.
- the right to take another's property if an obligation is not discharged
aggregate of manufacturing or technically productive enterprises in a particular field, often named after its principal product
bestow or confer, especially by a formal act
he quality of being fair or impartial; fairness; impartiality:
of directors recognized group of people who jointly oversee the activities of an organization
- The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards

18 Clues: set going; initiate: • occupation, profession, or trade • or honor given for some action, quality • bestow or confer, especially by a formal act • something given or paid over and above what is due. • space around the printed or written matter on a page. • he quality of being fair or impartial; fairness; impartiality: • ...

MyAccount 2020-07-20

Across

The amount of SME accounts we have email addresses for
Promotion of MyAccount will become part of your . . .
Our SME customer portal
On Sunday 19th July MyAccount went
We will auto-register all customers that we have what for
What does OCM stand for
How our MyAccount customers will be set up for billing

Down

Roughly how many customers had access to our online portal previously
The amount of customers who pre-registered on the back of our MyAccount email comms
The management portal has replaced what
The page where customers can amend their details
Once a customer has there bill they can then do what (if they dont have a direct debit)
What customers can set up to recognise all their accounts
Where you can find all the Training videos
The tool we can use to support customers
What three things can a customer do with their bill
If the customer is struggling online they can check out what section of the portal
What can be set up in as few as 5 clicks

18 Clues: Our SME customer portal • What does OCM stand for • On Sunday 19th July MyAccount went • The management portal has replaced what • The tool we can use to support customers • What can be set up in as few as 5 clicks • Where you can find all the Training videos • The page where customers can amend their details • What three things can a customer do with their bill • ...

Differentiation and Positioning 2024-02-13

Differentiation and Positioning crossword puzzle

Across

Advantage (Clue: Unique qualities giving a company an edge over rivals)
Mapping (Clue: Visual representation of customer perceptions and preferences)
(Clue: Creating distinctions in product offerings to stand out)
Marketing(Clue: Focusing marketing efforts on specific consumer groups)
Campaigns (Clue: Marketing activities to communicate product value)
(Clue: Dividing a market into distinct groups with similar needs)
Campaign (Clue: Marketing efforts to enhance brand perception)
(Clue: Market where products are seen as identical)
(Clue: Reliability, durability, ease of use, and brand reputation)
(Clue: Key tool for differentiation, perception, and image)

Down

Intimacy (Clue: Competitive advantage based on strong customer relationships)
(Clue: Customer perception of benefits relative to costs)
Features (Clue: Factual descriptors of a product and its characteristics)
Share (Clue: Percentage of total sales in a market captured by a company)
(Clue: Performance characteristics communicating product behavior)
(Clue: Establishing a mental image of a product in consumers' minds)
Canvas (Clue: Tool for illustrating competitive factors and relative position)
(Clue: Positive outcomes or need satisfaction from a product)
(Clue: Changing the perception of a product in the market)
Support Services (Clue: Additional services adding value before and after sale)

20 Clues: (Clue: Market where products are seen as identical) • (Clue: Customer perception of benefits relative to costs) • (Clue: Changing the perception of a product in the market) • (Clue: Key tool for differentiation, perception, and image) • (Clue: Positive outcomes or need satisfaction from a product) • Campaign (Clue: Marketing efforts to enhance brand perception) • ...

BDS Puzzle 2021-05-20

Across

Quality leads plus _________ = revenue
Connect postmaster-manager program
postmaster event in May
Leads 6th month of year activity
come or go back to a place or person

Down

parcels fall under this category
another name for direct mail
guide for customer conversations
'for 35'
Connect city carrier program
union which supports clerks care
initials of employee who drives EEP
union which supports customer connect

Day 2 - SWR National Customer Service Week 2020-10-05

Day 2 - SWR National Customer Service Week crossword puzzle

Across

Ready to assist
Verbal or non-verbal
Not Negative
I can't get no.....
A thorough understanding

Down

The building of a relationship
You don't want a bad one of these
Not a complaint
From Ear to Ear
To hear attentively

10 Clues: Not Negative • Ready to assist • Not a complaint • From Ear to Ear • I can't get no..... • To hear attentively • Verbal or non-verbal • A thorough understanding • The building of a relationship • You don't want a bad one of these

Rise Up 2.1-Customer Service and Sales 2023-12-06

Rise Up 2.1-Customer Service and Sales crossword puzzle

Across

The delivery of a positive, memorable experience that is more than what the customer expected.
Something that represents a retailer on the internet.
Specialized bar codes that contain product or store information.
Interactive computers with customized software that provides access to information and applications.
The help, information, and recommendations that company representatives give to people who explore or buy its products and/or services.
Technology to electronically display images, video, web pages and text.

Down

The unique way that the organization's employees interact with each other and with customers.
The measure of how happy a customer is with a specific transaction and with their overall experience with the retailer.
An extension of the company brand, a benefit of doing business with them.
The overall impression gathered from information that is seen,heard and experienced by customers who encounter a business, its products and services.

10 Clues: Something that represents a retailer on the internet. • Specialized bar codes that contain product or store information. • Technology to electronically display images, video, web pages and text. • An extension of the company brand, a benefit of doing business with them. • ...

Economics Crossword 2023-09-20

Across

Connection between businesses in order to function
_____ resources are human-made resources used by companies
food, clothing and shelter are _____
Rise in general prices and reduced purchasing power
Increase level of performance or activity in a economy
Organization or business that creates products are
Balanced state between supply and demand
_____ resources are sourced from our environment
Desire for a product or service at a price
Ecomomic system which emphasizes individual
Individual who purchases the goods or services
Lowest level of performance or activity in a economy

Down

Decrease level of performance or activity in a economy
Old economic system of bartering and trading
decrease in value or gain a lower estimation
All types of resources combined create _______ resources
Money earned in a business transaction
_____ resources are people who work to produce goods or provide services
Economic system where the government is in control
soda, steak and television are _____
physical items which a demand exists
Quantity of a product available at a given price
Cost of borrowing money or return on savings
Assistance that satisfies needs or wants of the consumer
Increase in value or gain a higher estimation
Profit, Organization providing services without profit as the primary reason
Highest level of performance or activity in a economy
Commercial organization providing goods or services for profit
System that partially uses each system
Individual who uses the good or recevies the service

30 Clues: soda, steak and television are _____ • physical items which a demand exists • food, clothing and shelter are _____ • Money earned in a business transaction • System that partially uses each system • Balanced state between supply and demand • Desire for a product or service at a price • Ecomomic system which emphasizes individual • ...

Nirvon's Spelling puzzle Unit 12 2024-11-02

Nirvon's Spelling puzzle Unit 12 crossword puzzle

Across

an imaginary line drawn around the earth equally distant from both poles, dividing the earth into northern and southern hemispheres
having characteristics in common
an electronic device with a screen used for display (as of television pictures or computer information)
a person who narrates something, especially a character who recounts the events of a novel or narrative poem
having the form of a circle : round
someone who edits especially as an occupation
the head of an organized group or administrative unit
to think about carefully
recurring, attending, or functioning at fixed, uniform, or normal intervals
one charged with police duties

Down

a system for arranging days and longer divisions of time (such as weeks and months) in a definite order
one who keeps the premises of a building (such as an apartment or office) clean, tends the heating system, and makes minor repairs
one that purchases a commodity or service
an official elected or appointed to act as ruler, chief executive, or nominal head of a political unit
one that visits
a person who survives, especially a person remaining alive after an event in which others have died
a person responsible for controlling or administering all or part of a company or similar organization
a sour liquid obtained by fermentation of dilute alcoholic liquids and used as a condiment or preservative
one engaged in military service and especially in the army
a person who gives advice or counseling

20 Clues: one that visits • to think about carefully • one charged with police duties • having characteristics in common • having the form of a circle : round • a person who gives advice or counseling • one that purchases a commodity or service • someone who edits especially as an occupation • the head of an organized group or administrative unit • ...

Holiday Supplemental Training 2025-10-13

Holiday Supplemental Training crossword puzzle

Across

The delivery script can be found under the _______ on EVE.
True or False: The service center gives out discount codes over the phone.
Flat rate items add $12.99 per __________.
This type of note describes how a box should be packed.
Putting the @ symbol in front of a discount code, splits the discount in ______.
This type of item ships 2-business days: Custom ___________.
This type of item cannot be entered by a customer on HAL.
Biz Gift guests usually refer to a _______ when placing an order.
When you cannot set a package to ship that day, that usually means shipping is at ______.
We never tell a guest that their payment has been ______.

Down

This is where you can find guidelines on how to deal with silly guests.
We always check the Deli first for a custom item, unless it is made by the _______.
Get it for the guest Accurately, ____________, and Enthusiastically.
FF points are not earned via the order ____ date.
This word describes S-GC.
FF points are earned based on the order _____ date.
Hard cheeses ship 2-day during the warmer months, and ship ______ during the winter months.
When a guest is ordering from a Gift List, this function on EVE often comes in handy.
This type of note is only seen by the Service Center.
In the rare event that you use DNP, you must have the _____ in hand

20 Clues: This word describes S-GC. • Flat rate items add $12.99 per __________. • FF points are earned based on the order _____ date. • FF points are not earned via the order ____ date. • This type of note is only seen by the Service Center. • This type of note describes how a box should be packed. • This type of item cannot be entered by a customer on HAL. • ...

CROSSWORD 2020-05-07

Across

U.S. luxury department store chain known for exceptional customer service
Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
Type of account which is maintained in India by a foreign bank with their corresponding bank.

Down

Type of Account in a bank which is a form of non-interest bearing demand deposit
Person employed by the bank to receive or pay out money over the counter.
Score that indicates how likely your customers are to recommend your product or service to others
Rate at which RBI lends money to commercial banks
Minimum lending rate below which a bank is not permitted to lend.

8 Clues: Rate at which RBI lends money to commercial banks • Minimum lending rate below which a bank is not permitted to lend. • Person employed by the bank to receive or pay out money over the counter. • U.S. luxury department store chain known for exceptional customer service • Type of Account in a bank which is a form of non-interest bearing demand deposit • ...

Careers 2024-02-14

Across

a person who interprets, especially one who translates speech orally.
an individual who distributes coupons or demonstrates or gives away samples of products as part of an advertising or sales promotion for the product.
offer advice on destinations, plan trip itineraries, and make travel arrangements for clients
a man whose job is to serve customers at their tables in a restaurant.
a man's personal male attendant, responsible for his clothes and appearance.
organize large meetings or events for businesses and organizations.
a person employed to carry luggage and other loads, especially in a railroad station, airport, or hotel.

Down

in charge of planning and managing catered events.
cleaning and reporting any safety hazards to the homeowner or manager in charge.
individual who is trained to understand flavors, cooking techniques, create recipes from scratch
oversees all of a hotel's daily operations, from staffing to coordinating fresh-cut flowers for the lobby.
someone who works in customer service and takes reservations for customers.
play a high-level role in running the business side of a restaurant.
a woman who receives and entertains guests in her own home or elsewhere.
a man or boy employed in a hotel, club, etc, to carry luggage and answer calls for service
a female domestic servant.

16 Clues: a female domestic servant. • in charge of planning and managing catered events. • organize large meetings or events for businesses and organizations. • play a high-level role in running the business side of a restaurant. • a person who interprets, especially one who translates speech orally. • a man whose job is to serve customers at their tables in a restaurant. • ...

COMMERCE - PART 1 2016-08-01

Across

Before buying goods on credit, make sure the difference between ____ price and credit price.
Commerce is involved in the production process because it includes distributing _____ and services.
_______ ,commerce and direct services are parts of production.
Production is completed when goods reach the ________ .
Human basic needs are Shelter,cloths and _____ .
It shows a reduction in the amount owing to the seller.
________ of goods is an example of after-sales service.
________ goods is not performed by a retailer.
correct sequence of documents in a business transaction: enquiry,quotation,______, invoice,statement
Buying in bulk and selling in smaller quantities is an important service which is provided by the ________ .
A trader gives trade discount when selling to another _______.

Down

chain of distribution for manufactured goods. manufacturer → wholesaler → retailer → ________ .
To attract customers, a large retail organisation purchases articles at$2.50 each and sells them at $2.00 each. what it is called? ____ leader
This contains prices and conditions under which certain goods will be sold.
Purpose of trade is buying and selling of goods and services for ________.
Standardisation of products is an advantage of __________ .
Many people set up small retail businesses. because small amount of ______ is needed to start trading.
________ machines make greater savings on space in retail selling.
Retailers offer credit to their customers to increase ______.
description of goods bought during the period is not contained on a ________ of account.
Few skills are required to run a ______ outlet than a manufacturing unit.

21 Clues: ________ goods is not performed by a retailer. • Human basic needs are Shelter,cloths and _____ . • Production is completed when goods reach the ________ . • It shows a reduction in the amount owing to the seller. • ________ of goods is an example of after-sales service. • Standardisation of products is an advantage of __________ . • ...

Nirvon's Spelling puzzle Unit 12 2024-11-04

Across

having characteristics in common
to think about carefully
a person who narrates something, especially a character who recounts the events of a novel or narrative poem
one engaged in military service and especially in the army
a system for arranging days and longer divisions of time (such as weeks and months) in a definite order
one who keeps the premises of a building (such as an apartment or office) clean, tends the heating system, and makes minor repairs
an imaginary line drawn around the earth equally distant from both poles, dividing the earth into northern and southern hemispheres
the head of an organized group or administrative unit
an electronic device with a screen used for display (as of television pictures or computer information)
a person who survives, especially a person remaining alive after an event in which others have died

Down

a person who gives advice or counseling
a person responsible for controlling or administering all or part of a company or similar organization
an official elected or appointed to act as ruler, chief executive, or nominal head of a political unit
a sour liquid obtained by fermentation of dilute alcoholic liquids and used as a condiment or preservative
having the form of a circle : round
one charged with police duties
one that purchases a commodity or service
one that visits
recurring, attending, or functioning at fixed, uniform, or normal intervals
someone who edits especially as an occupation

module 1/2 2025-03-29

Across

the relationship between two ratios with a rate or ratio that is not constant
a negative percent of change
a payment for a service it can be a fixed amount a percent of the charge or both
an additional amount of money charged on items that people buy
the amount by which the regular price of an item is reduced
a positive percent of change
a payment equal to a percent of the amount of goods or services that an employee sells for the company
a constant ratio or unit rate of two variable quantities
the amount paid or earned for the use of the principal

Down

the amount the customer pays for an item
Also known as a tip it is a small amount of money in return for a service
the positive difference between the estimate and the actual amount
a rate in which the first quantity is compared to 1 unit of the second quantity
a ratio that compares the inaccuracy of an estimate to the actual amount
the amount the price of an item is increased above the price the store paid for them
the relationship between two ratios with constant rate or ratio
a ratio that compares the change of in a quantity to the original amount
an amount by which regular price of an item is reduced
the amount of money deposited or borrowed
the amount paid or earned for the use of money

20 Clues: a negative percent of change • a positive percent of change • the amount the customer pays for an item • the amount of money deposited or borrowed • the amount paid or earned for the use of money • an amount by which regular price of an item is reduced • the amount paid or earned for the use of the principal • a constant ratio or unit rate of two variable quantities • ...

CONSUMERISM 2025-11-09

Across

A state of mind where material possessions and acquisition are considered the most important things.
The waste produced by people and industries, often ending up in landfills.
An announcement in a public place promoting a product, service, or event.
A person who buys goods or services from a shop.
Something that is made or grown to be sold.
To get something by paying money for it.
A person who uses goods, services, or products.
A popular style, especially in clothing, hair, or decoration.
The general direction in which something is developing or changing like fashion.
The amount of money for which something is offered for sale.
To use more money than you have available; to give money to pay for something.
The item you receive from the cashier after you pay, listing all the purchases.

Down

The system of making, buying, and selling goods.
The place where you can buy things, often called a store.
An amount deducted from the usual price of an item.
A reduction in the price of something for a short period.
To give money for goods or services.
A consumer's desire to own something that is not essential.
A distinctive name or a trademark identifying a product or service.
To set aside money for future use.
MALL A large building containing many different stores and businesses.
Something that is needed to survive or function.
The action of recovering waste materials and converting them into new products.

23 Clues: To set aside money for future use. • To give money for goods or services. • To get something by paying money for it. • Something that is made or grown to be sold. • A person who uses goods, services, or products. • The system of making, buying, and selling goods. • A person who buys goods or services from a shop. • Something that is needed to survive or function. • ...

post event 2021-04-06

Across

Events like safety have a high ___ when it comes to post-event repairs.
This post-event housekeeping activity has ___ walk the seating bowl and pick up all debris left in the seating bowl and sort it into either trash or recycling.
Putting off the post-event evaluation may be temping it there is not much time between events but putting it off can put the next event at ___.
This post-event housekeeping activity has ___ wearing backpacks blow debris the pickers may have missed into piles.
Post-season repairs that help the facility generate ___ are likely to have a high priority.
Customer satisfaction ___ can provide lots of valuable post-event feedback.
Post-event meetings should have a representative from each ___.
The post-event management team meeting allows departments to discuss what went ___ and what went right.

Down

A common post-event activity is ___ employee performance to check that they provided quality service.
A(n) ___ nuisance is something that is potentially dangerous, but gets the attention of children who might want to play on it. One example is a trampoline.
If a facility has a tight schedule, a precise, well-run ___-out is important so that the next event will not be delayed.
If an unrepaired item might have a negative ___ on customer experience, it will probably have a high priority
There are many reasons that post-event repairs may be___. One reason is that there isn’t enough manpower available in a short time-frame.
There are many reasons that post-event repairs may be deferred. One reason is that ___ might not be available so that making the repair between events is impossible.
This post-event housekeeping activity has ___ begin work an hour after the blowers, to sweep the debris, such as peanut shells, missed by the blowers and pickers.
Post-season analysis generates lots of ___ that document things like ticket sales, concession sales and customer feedback.

16 Clues: Post-event meetings should have a representative from each ___. • Events like safety have a high ___ when it comes to post-event repairs. • Customer satisfaction ___ can provide lots of valuable post-event feedback. • Post-season repairs that help the facility generate ___ are likely to have a high priority. • ...

security plan 2021-04-06

Across

Events like safety have a high ___ when it comes to post-event repairs.
This post-event housekeeping activity has ___ walk the seating bowl and pick up all debris left in the seating bowl and sort it into either trash or recycling.
Putting off the post-event evaluation may be temping it there is not much time between events but putting it off can put the next event at ___.
This post-event housekeeping activity has ___ wearing backpacks blow debris the pickers may have missed into piles.
Post-season repairs that help the facility generate ___ are likely to have a high priority.
Customer satisfaction ___ can provide lots of valuable post-event feedback.
Post-event meetings should have a representative from each ___.
The post-event management team meeting allows departments to discuss what went ___ and what went right.

Down

A common post-event activity is ___ employee performance to check that they provided quality service.
A(n) ___ nuisance is something that is potentially dangerous, but gets the attention of children who might want to play on it. One example is a trampoline.
If a facility has a tight schedule, a precise, well-run ___-out is important so that the next event will not be delayed.
If an unrepaired item might have a negative ___ on customer experience, it will probably have a high priority
There are many reasons that post-event repairs may be___. One reason is that there isn’t enough manpower available in a short time-frame.
There are many reasons that post-event repairs may be deferred. One reason is that ___ might not be available so that making the repair between events is impossible.
This post-event housekeeping activity has ___ begin work an hour after the blowers, to sweep the debris, such as peanut shells, missed by the blowers and pickers.
Post-season analysis generates lots of ___ that document things like ticket sales, concession sales and customer feedback.

Review Units 5-9 2021-11-18

Across

The amount added to the break-even point to determine the selling price
Moral and social responsibility of businesses to demonstrate truthful and responsible behavior in their policies and decision-making.
The amount of money a business charges for a product
Introduction, Growth, Maturity, Decline
A repeated phrase or selection of words associated with a specific individual, organization, or product
A group of customers to whom a company wants to sell its product, and whom it directs its marketing efforts
Allows consumers to purchase products or services individually or as a bundle

Down

Percentage of the market for a product or service that a company supplies
Difference between the cost of buying or making something and the rice at which it is sold
A pricing strategy in which a product is priced below cost with a loss expected
The process of dividing a market of potential customers into groups, or segments, based on different characteristics
Primary tools on packaging that help deliver brand information
An indicator of what consumers are willing and able to pay for a product
The name given to a product or service
Misleading a customer into believing a price is lower than it really is
A symbol or design that a company uses to identify its business and products

16 Clues: The name given to a product or service • Introduction, Growth, Maturity, Decline • The amount of money a business charges for a product • Primary tools on packaging that help deliver brand information • The amount added to the break-even point to determine the selling price • Misleading a customer into believing a price is lower than it really is • ...

Consumer loans 2020-05-16

Across

What is logic behind obtaining security while advancing education loans beyond certain limit
unsecured consumer loan
the charge which is created against life insurance policy
a personal loan for existing asset customers

Down

A dissatisfied customer results in ...... risk for the bank.
helps in selling the right product to customer
'Comback of cash' is a challenge for India in the context of the following event
make customer sticky to bank offering these
FD comes under this category in Five Legged Stool
LAS cannot be offered to
Customers looking for lowest interest rate
give a better product to an existing customer
quickest possible loan from a bank

13 Clues: unsecured consumer loan • LAS cannot be offered to • quickest possible loan from a bank • Customers looking for lowest interest rate • make customer sticky to bank offering these • a personal loan for existing asset customers • give a better product to an existing customer • helps in selling the right product to customer • ...

SWARM 2025-02-14

Across

the stage of life of the termite during swarm season
termite workers are this color
customer may see piles of these during a swarm
one in this many homes have termites
these can be made of a combination of soil, saliva and fecal matter
be sure these are clear for the technician
type of termites in this area

Down

small, creamy white, usually crawling
this is an indication of ants
ask these to get a clear idea of what the customer is seeing
ask customer to send this to us for ID
termite swarmers are this color
who we send the ticket to for a warranty customer

13 Clues: this is an indication of ants • type of termites in this area • termite workers are this color • termite swarmers are this color • one in this many homes have termites • small, creamy white, usually crawling • ask customer to send this to us for ID • be sure these are clear for the technician • customer may see piles of these during a swarm • ...

CROSSWORD 2020-05-07

Across

Type of Account in a bank which is a form of non-interest bearing demand deposit
Rate at which RBI lends money to commercial banks
U.S. luxury department store chain known for exceptional customer service
Type of account which is maintained in India by a foreign bank with their corresponding bank.
Minimum lending rate below which a bank is not permitted to lend.

Down

Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
Person employed by the bank to receive or pay out money over the counter.
Score that indicates how likely your customers are to recommend your product or service to others

CS&Q and CCC 2023-05-17

Across

from work, Harsha has a keen interest in sports. He was the college captain for three years in inter-college basketball and played for state C division basketball clubs like Ambedkars and Young bulls. He also participated in a decathlon tournament in 2018 and secured the 3rd runner-up position.
his machine application experience and knowledge, Bhagwan found a workaround solution by using relay R1 in their SE ATV930 drive sets for under voltage protection level of 255 VDC (programmable). They tested the solution on 3-4 machines during every machine cycle and achieved success in each one.
the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible.
lessons learned from this experience included the importance of reaching a conclusive agreement with customers regarding the Quality Plan, early engagement with stakeholders in case of repeated failures, and closing the loop on corrective actions.
known for their stringent Quality Work Plan, closely monitors it with a dedicated quality team. However, issues related to short shipment, wrong shipment, product changes, and non-functioning products were identified during the incoming quality inspection, leading to rejections. Customer satisfaction was affected, and the Supplier Corrective Action (SCAR) required improvement as per customer requirements.
final benefit was a hassle-free customer experience with fewer non-conformances, resulting in increased customer confidence and containment of future relationship risks. The disruption score significantly improved from 85% in 2022 to a perfect score of 100% in Q1 2023.
Cable Industries manufacturing company that faced a recurring problem. The cage motor would freewheel during undervoltage conditions, causing cable strands to twist and break, resulting in time-consuming repairs and reduced cable quality. The company reached out to their technical support agent, Bhagwan Dasila, for help.
address these challenges, Schneider' CS&Q formed a cross-functional team to identify specific requirements for this unique situation. Collaboration between CS&Q Sales, Plant Quality, and other stakeholders began to minimize failures. Additional inspections were implemented at the Hyderabad plant, ensuring stricter scrutiny of products before delivery. In the case of bonded warehouse supply, sourcing plants incorporated additional checks for approval.

Down

to Bhagwan's technical expertise and prompt resolution of the issue, the company received appreciation from their National Sales team and opened a pathway for future orders of similar machines from the OEM and end-users. This also saved a business worth 10 crores with the existing OEM, resulting in increased customer satisfaction.
2012, Harsha started a new journey at Schneider Electric as a technical support engineer. His consistent performance and dedication led to his on-role appointment just six months later. Harsha's passion for handling email customers and challenges motivated him to learn more about the 3-phase process and order creation.
story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many.
journey from being a sales representative during his engineering studies to becoming a technical support engineer for ITB product support at Schneider Electric is a story of dedication and hard work.
:- Harsha
May 2021, he achieved 100+ RTR with only four NO's of NSS response from customers. Currently, he is part of the VIP team supporting ETS and VIP customers with different Bu's.
completing his engineering degree, Harsha had a brief stint as a sales engineer at Elcamino Technologies, but he soon realized that his true passion lay in IT hardware support engineering. He joined Orient Technologies as a customer support engineer, where he worked for over five months .

15 Clues: :- Harsha • the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible. • story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many. • ...

Marketing 2024-01-14

Across

(Customer Relationship Management)
Journey
Nurturing Funnel
o Funnel
(Content Management System)
Hacking

Down

de adquisición de clientes
experience
(Calls To Action)
Design
building
page
(Click Through Rate)

13 Clues: page • Design • Journey • Hacking • building • o Funnel • experience • Nurturing Funnel • (Calls To Action) • (Click Through Rate) • de adquisición de clientes • (Content Management System) • (Customer Relationship Management)

9. 2021-03-19

Across

Finally, ball is placed on spot (but not the centre) for scorer (5)
TO Likes at once
Christmas book has the middle missing (4)WASTWOSTARS9 & 8 Ac. Given by the judge who is a man of few words? (5,9)
Blanket-like cloak with a hole in the centre for the head (6)
It's okay at the centre for the followers swallowing tea made loosely for those in the east (7)
It is a question of how many babies you would like at once (8,6)
HUNT MP for South West Surrey who has the middle names Richard Streynsham (6,4)
He's in the Civil Service. What a game! (5)
PROBLEM It could be a question of how to pick the highest blackberry (6,7)
Footwear establishing a record in the Civil Service! (5)
Weather signals provided by an individual in the Civil Service (5)
Having half a mind service has been cut, he won't pay (5)
The Civil Service has the centre for fish (5)

Down

It is a question of how many babies you would like at once (8,6)
Which online music streaming service has the most subscribers? (7)
Garda, for example, to apologise at the centre for self-critical conscience (8)
Close to the centre for Elswood Bowmen (5)
CODE The National Weather Service has one for storm severity
Illnesses experienced in the Civil Service (5)
Has an inclination to be a social worker in the Civil Service (5)
Troubles that exist in the Civil Service (5)
The way service has been shortened for writer
German sherry centre (4)
Is boastful and causes an uproar in the Civil Service (5)
Cronies creating a stink in the civil service (5)
Err in getting a sherry that's pale (4)

26 Clues: TO Likes at once • German sherry centre (4) • Err in getting a sherry that's pale (4) • Close to the centre for Elswood Bowmen (5) • He's in the Civil Service. What a game! (5) • Troubles that exist in the Civil Service (5) • The way service has been shortened for writer • The Civil Service has the centre for fish (5) • Illnesses experienced in the Civil Service (5) • ...

OFFERING SERVICE AND HELP 2025-12-28

OFFERING SERVICE AND HELP crossword puzzle

Across

The fabric is going to be used for
The customer plan to buy more items besides the fabric
The conversation take place
The reason why does the customer choose cotton fabric
The customer accept the assistant’s help at the beginning

Down

The one who greets the customer first
The shopkeeper greet the customer
According to the shopkeeper, what is cotton suitable for
What will the blouse be used for
Fabric does the customer choose
Additional items does the shopkeeper offer

11 Clues: The conversation take place • Fabric does the customer choose • What will the blouse be used for • The shopkeeper greet the customer • The fabric is going to be used for • The one who greets the customer first • Additional items does the shopkeeper offer • The reason why does the customer choose cotton fabric • The customer plan to buy more items besides the fabric • ...

Marketing Crossword Puzzle 2016-08-30

Marketing Crossword Puzzle crossword puzzle

Across

all people who share similar needs and wants and who have the ability to purchase a given product
obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities
strengths, weaknesses, opportunities, and threats
lists information about the target market
consumers who purchase goods and services for personal use
the group that is identified for a specific marketing program
gathering information about customers, trends, and competing products, storing information, and analyzing it
affects the economy and standard of living in countries around the world
the exchange of a product for money
means of getting the product into the customer's hands
intangible items that have monetary value and satisfy your needs and wants
communication with the consumer that provides information to the consumers by explaining the features and benefits of products
providing customers with the goods and services they want
deciding how much to charge for goods and services to make a profit
added value to a product due to the functions of marketing in economic terms
decide what to make and sell
includes basic marketing strategies to communicate with and reach their intended target market

Down

the process of deciding how to get goods into customers' hands
percentage of the total sales volume generated by all companies that compete in a given market
the idea that a business should strive to satisfy customers' needs an wants while generating a profit for the business
activities related to advertising, personal selling sales promotion, and publicity
understanding the concepts and strategies used to develop and target specific marketing strategies used to develop and target specific marketing strategies to a select audience
many economic benefits to an economy and consumers
combines customer technology with customer service and marketing communications
what is exchanged for the product
having a product or service at a certain time of year or a convenient time of day
all businesses that buy products for use in their operations
tangible items that have monetary value and satisfy your needs and wants
a product having more than one target market
changing raw materials into usable goods or putting parts together to make them more useful
having a product where customers can buy it

31 Clues: decide what to make and sell • what is exchanged for the product • the exchange of a product for money • lists information about the target market • having a product where customers can buy it • a product having more than one target market • strengths, weaknesses, opportunities, and threats • many economic benefits to an economy and consumers • ...

Crossword Purchasing 2015-08-10

Across

level of customer …!
Other word for Purchasing plan
To continue growing successfully in a highly competitive market it is necessary to promote a
How can we achieve savings in purchasing?
Two very important words you should always say to a customer
What is purchasing responsible for? Total Cost of…?
What is certainly our most important instrument when it comes to increasing both customer commitment and market penetration?

Down

What role does central purchasing play in the Würth Group?
When customers need products urgently, do they accept a higher or lower price?
Purchasing agent's job
What beats the price?
One of our most important "sources of energy" is?
How can the performance of the purchasing department be measured?
Four words you should never say to a customer
How many percent should be processed through the Central purchasing department?

15 Clues: level of customer …! • What beats the price? • Purchasing agent's job • Other word for Purchasing plan • How can we achieve savings in purchasing? • Four words you should never say to a customer • One of our most important "sources of energy" is? • What is purchasing responsible for? Total Cost of…? • What role does central purchasing play in the Würth Group? • ...

Vendavo 2013-12-19

Across

A cell in a Price Console worksheet. Represents a distinct value derived from a Pricemart or policy table.
A property of a deal or transaction, for example, product or customer. Dimensions can be hierarchical, for example, product family > product line > product.
A concept of granting permission to allow users to view data assigned to a specific group or access specific functions based on role.
A short name of sources of data used for Dashboards and Self-service Reports.
An amount that is added to or subtracted from a price point on a waterfall. ___ is placed between price points in the price waterfall.
A document format used by SAP for moving data into or out of an SAP ERP.
A non-numeric value or characteristic associated with a transaction record.
These aggregate pricing measures provide vital signs of overall health of the business.
Feature used to notify users and groups of a pricing situation that requires attention. Notifications can occur via email or dashboard link.
A component of a dashboard, such as the Chart, Currency, KPI Drill Table, Time Period, Top and Bottom Performers.
Any international sales terms that divide transaction costs and responsibilities between buyer and seller.
Criteria used to limit the amount of data retrieval.

Down

Revenue and margin ___ enable you to understand the impact on revenue and margin due to changes in price, volume, mix, cost and exchange rate between two periods.
A short name for the list of components that make up a product.
A price element that represents an amount collected from the customer.
Landing page that displays summary metric data.
___ is used to add additional attributes to products and customers based on a specific measure or set of measures.
Unforeseen negative price losses at different points of a price waterfall, such as freight and warehousing costs, returns, corrections, claims, unearned discounts or rebates, that can be greater than anticipated. It is is largely a result of inadequate price and margin management tools.
A product or service recommended as an add-on to a line item on a deal.
A user who receives and acts on documents based on an approval workflow.
A file format used to exchange data between applications.

21 Clues: Landing page that displays summary metric data. • Criteria used to limit the amount of data retrieval. • A file format used to exchange data between applications. • A short name for the list of components that make up a product. • A price element that represents an amount collected from the customer. • ...

MKTG 459 2023-05-02

Across

What company has the largest sales force of computers in the world?
What is the process of placing a product at a certain point or location within a market in the minds of prospective buyers.
evaluations, How marketers assess their customers and the effectiveness of how their brand and company is doing.
research, The process of gathering facts that marketers base decisions on.
_____ is the primary means by which a company communicates with its customers about its products, brands, and position in the marketplace.
What phase includes when marketers want customers to be aware of their brand and consider it for purchase?
An exchange between a firm and its customers
analysis, What is the term of the tool for segmentation within marketing research?
process, Three major stages in making a purchase
development, Introduction of new products into identifiable or established markets.
Name, symbol, design, that identifies the products of one firm while differentiating them from those of the competition.
What is the bundle of physical, service, and symbolic attributes designed to satisfy a customer's wants and needs.

Down

___ is a unique format of multi-site expansion.
Attributes, What is at the bottom of a brand value hierarchy.
A ______ , or rational, appeal engages the consumer’s brain. -
What is the term to describe the continuum of pure product to pure service in describing a product.
GRP is a simple function of ______and frequency.
Testing, Method for subjecting a product idea to additional study before actual development by involving consumers through focus groups, surveys, in-store polling, and similar strategies.
The selection of your ideal customer segment
analytics, Frequencies, durations, and rates are examples of what?
____ =[(Price - Variable costs) x Demand
What company is the top food retailer in the USA?
Information on the frequency, recency, and monetary values of the customers’ purchase history.
market, Segment of a larger market but with its own specific needs
profitability, When referring to company revenue low prices frequently create
3 step process of narrowing in target consumer
What is easier to change than the other marketing mix variables
Strengths, Weaknesses, Opportunities, and Threats
Sensation, learning, emotions, and attitudes are all part of consumer
segment, A group of customers who share similar inclinations towards a brand

30 Clues: ____ =[(Price - Variable costs) x Demand • The selection of your ideal customer segment • An exchange between a firm and its customers • 3 step process of narrowing in target consumer • ___ is a unique format of multi-site expansion. • GRP is a simple function of ______and frequency. • process, Three major stages in making a purchase • ...

Dashboard and Smart App Review 2021-01-26

Dashboard and Smart App Review crossword puzzle

Across

The customer will receive an email ______________ to register with Octane.
How can a customer start an online application?
This is the preferred internet browser with Octane
Customer will use _____________ to e-sign document packages
Customer can not use a __________ to drag and drop files to Octane
On the Documents Tab in Octane where do I click to do see an e-sign status?
What tab on the left-hand side in Octane will you click on to see our customer's name?

Down

The customers will receive a __________ as a one time code to register with Octane.
If the borrower has not yet e-signed it will read as ____________ in green
What program do we use to screen share Octane?
Website we can use to check for cellphone outages?
The customer can click on this button to screen share with support
Once you click on the __________ button, it will remove all email information for that borrower.

13 Clues: What program do we use to screen share Octane? • How can a customer start an online application? • Website we can use to check for cellphone outages? • This is the preferred internet browser with Octane • Customer will use _____________ to e-sign document packages • The customer can click on this button to screen share with support • ...

Pricing In Sports 2024-12-10

Across

Strategy where a product is sold at a low price to attract customers, who are then expected to buy other, more profitable item.
The percentage of the total sales of all companies that sell the same type of product
The amount of a good or service available at a given time and price.
The amount of a good or service that consumers want to buy.
A plan or approach focused on achieving specific objectives, where decisions and actions are guided by the desired outcomes.
The value placed on the goods or services being exchanged
A small price change can lead to a large change in the quantity demanded
A strategy where a company sets different prices for products within the same product line, based on their features and quality.
Pricing goods according to what the customer is willing to pay
A change in price has little effect on the quantity demanded

Down

An amount of money that you gain when you are paid more for something than it cost you to make, get, or do it.
An aspect of a company's marketing mix that focuses on where the company sells its products so that they're easily available
Marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
Pricing that Cover Research and Development costs
Pricing that Quickly generates demand for product.
Pricing items with either an odd number or an even number to match image
Competition between businesses based on quality, service and relationships
The total amount of money brought in by a company's operations, measured over a set amount of time
The amount of money lost when a business sells something for less than it cost to make
Pricing based on consumer perception

20 Clues: Pricing based on consumer perception • Pricing that Cover Research and Development costs • Pricing that Quickly generates demand for product. • The value placed on the goods or services being exchanged • The amount of a good or service that consumers want to buy. • A change in price has little effect on the quantity demanded • ...

MARKETING -PUZZLE 1 2022-05-10

Across

It is a social process whereby people exchange goods and services for money or for something of value to them.
Gathering and analysing market information helps in.......
it helps to create product differentiation.
Business should not only serve customers needs but also consider large issues of long term social welfare.
Identifying needs and wants of present and prospective customers and satisfying them results in profit maximisation.
It brings repeat sales from the customers and develop brand loyalty for product.
It is an important tool for protection and also helps in promotion.
A bundle of utilities that can be used to satisfy human needs and wants.
Essence of Marketing
Informing customer about the product and persuading them to purchase.

Down

A complete offer for a product or a service having given features,at a certain price,available at a given outlet.
Producing goods of predetermined specifications.
a set of potential buyers of a product or a service.
Classification of products into different groups on the basis of some important characteristics.
Firms must undertake aggressive selling and promotional efforts to make customers buy their products.
Product improvement is key to profit maximisation of a firm.
PLANNING Developing appropriate marketing plans to achieve marketing objectives.
Market intermediaries used for the physical movement of the goods.
Availability and affordability of the product is considered to be key to success of a firm.

19 Clues: Essence of Marketing • it helps to create product differentiation. • Producing goods of predetermined specifications. • a set of potential buyers of a product or a service. • Gathering and analysing market information helps in....... • Product improvement is key to profit maximisation of a firm. • Market intermediaries used for the physical movement of the goods. • ...

Restaurant Operation 2024-07-18

Across

Expect a clean table, clean dishes and utensils, safe food, hot food served hot, and cold food served cold
Refers to dishware, earthenware and china dishes
Guests may select separately to compile his or her menu and is required to pay only for the food and beverage items ordered
Place the ______ fork and spoon above the plate
______ spoons should be placed on the right of the knives
The act of filling the needs, wants and desires of the guests.
Staff must also have sufficient ______of the item on the menu, know how to serve food and drinks
______ should be set to the left of the plate
_______setting refers to the way to set a table with tableware
Personal _____is all about the being excellent in his or her physical well being
Reading the guests and always making them ______welcome and important.
Usually iced drink made with any of various ingredients but with alcohol
creating a pleasant dining experience for your guest with small gestures

Down

______station is normally placed in the dining area to assist service staff
Used at the table for wiping the mouth and fingers while eating
Refer to knives and other cutting instruments
Used to served warm and ice water
Usually iced drink made with any of various ingredients (such as juice, herbs, and soda water) but without alcohol
They maintain the service areas of the dining room so that everything is ready for smooth and efficient sevice.
The arrangement for a single diner is called a ______setting
______ should be set to the right of the plate
Flatware, glassware and holloware is classification of ______
Table ______ is The meal provided at a fixed price and the customer has to pay for the complete meal no matter him or her consuming the whole meal or not
______ menu Menu which change everyday for a certain set of days before the cycle ends

24 Clues: Used to served warm and ice water • Refer to knives and other cutting instruments • ______ should be set to the left of the plate • Place the ______ fork and spoon above the plate • ______ should be set to the right of the plate • Refers to dishware, earthenware and china dishes • ______ spoons should be placed on the right of the knives • ...

Principles of BMF - Unit 1a Vocabulary 2025-08-20

Principles of BMF - Unit 1a Vocabulary crossword puzzle

Across

occurs when the quantity of a product that producers are willing to supply matches the quantity consumers demand at a specific price
what the I stands for in AI
an economy in which decisions about what to produce, how to produce it, and for whom are based on customs, traditions, and beliefs
states that when price increases, consumers will demand less of a product since it is less affordable
the limited nature of resources compared to the unlimited wants and needs of humans
the amount of a good or service that producers are willing and able to offer for sale at various prices
when in economic trough, we might begin to see signs of this
one of the new ways AI can provide customer service and support online
decisions about what/how to produce and for whom to produce it is determined by supply and demand in this type of ecomony
during economic contraction, businesses may need to do this to employees (2 words)

Down

the ability to function in a world where communication and information are shared through tech - phones, internet, social media, etc
an economic system based on private ownership, free trade, and limited government involvement
the phase of the business cycle when investors become pessimistic
an economy in which some decisions are made by the government and others by private businesses and individuals
computer systems that can perform tasks that usually require human intelligence
the amount of a good or service that people are willing/able to buy at various prices
skills that use technology to communicate, collaborate, and solve problems effectively and responsibly (2 words)
the phase of a business cycle when business grows
states that when price increases, producers are willing to make more of a product; as it decreases, producers are less willing
the lowest point of the business cycle
the highest point of a business cycle
an economy in which the government controls all economic decisions
a country experiencing rapid economic growth has this type of economy

23 Clues: what the I stands for in AI • the highest point of a business cycle • the lowest point of the business cycle • the phase of a business cycle when business grows • when in economic trough, we might begin to see signs of this • the phase of the business cycle when investors become pessimistic • an economy in which the government controls all economic decisions • ...

Brickell - focus service and policies 2022-04-23

Brickell - focus service and policies crossword puzzle

Across

the button used at POS1 to alert of an allergy
where your cell phone must be before clocking in
the step at POS1 that helps ensure we have taken the order correctly for the customer - very important
something we try to do with our service to help set us apart from others
Friyay! Every other week
this person always has the right of way. We will not cut in front of them or try to beat them through the doorway, etc.
50% on PV menu, 20% on merchandise

Down

what we offer to our customers once all the tables and bar are full
the amount of bullying, harassment, or mistreatment of others we tolerate
the area you should not be in unless you are working this station
no plate should be touching any part of this, other than your forearm
what we use to help us find a person for takeout order
What outside food and beverage is allowed at or in any of our stores
the only beverage you are allowed to drink while clocked in
you must have this on correctly and fully before clocking in for your shift
how we must treat everyone we encounter each day while we are at work
what you must have with you for every dish when you leave the pass
will be mandatory if scheduled 8 hours or more and is 25 minutes
please remember to take these from the tables once all items ordered have arrived to the customers

19 Clues: Friyay! Every other week • 50% on PV menu, 20% on merchandise • the button used at POS1 to alert of an allergy • where your cell phone must be before clocking in • what we use to help us find a person for takeout order • the only beverage you are allowed to drink while clocked in • will be mandatory if scheduled 8 hours or more and is 25 minutes • ...

Food Operations 2022-08-08

Across

This type of cooking reduces waste by cooking in small batches
________ Health inspects installation food facilities to verify compliance with the food code and documents inspections
________ are a part of the Back of the House (BOH)
One of the five categories the AF Form 1038 allows managers to rate
________ are where the food is prepared
This is the heart of the food service facility
_______ lines are a part of the Front of the House (FOH)
Every food operation must use the __________ Menu to ensure product consistency and palatability
______ must ensure items are served at a proper temperature
Works directly with regional/local Prime Vendors (PVs) to ensure installation food operation requirements are met.
This system provides corporate oversight of all sales and financial data
This is one of the three Operational Standards

Down

_______ attendant is one of the two types of DFAC contracts
This is one of the three Daily Standards
This is one of the handbooks that the Beverage Operations Branch provides
ESM customers do not receive this
One of the authorized flight meal service
This enhances food quality, variety and availability of nutritious meals
This is the data-entry terminal that allows cashiers to enter customer food transactions
These consist of fresh and frozen foods and will spoil if not properly stored
These items in the storeroom should never be older than 90 days
This is food furnished to enlisted personnel at government expense
One of the authorized users of the DFAC

23 Clues: ESM customers do not receive this • ________ are where the food is prepared • One of the authorized users of the DFAC • This is one of the three Daily Standards • One of the authorized flight meal service • This is the heart of the food service facility • This is one of the three Operational Standards • ________ are a part of the Back of the House (BOH) • ...

MARKETING MIX 2024-10-09

Across

Unique combination of a product for a specific group of customers
Segmentation based on a customers buying behavior
Segmentation based on customers attitudes, values,
Bring news to public's attention, could be good or bad
Good, service, idea a company develops and sells
Something a person has to have in order to survive
Relations make company look good
Approach in which the producer sets a high introductory price to attract buyers with a strong desire for the products and the resources to buy it.
Person who uses the product
This channel of distribution is done by integrating and coordinating various marketing activities and flows from point of production to consumption
Selling goods in bigger quantities
triking/memorable phrase used in ad
Segmentation based on general characteristics
The financial gain made in a transaction

Down

Selling (direct interaction between sales person and customers)
Segmentation Dividing a market into distinct groups
(leader)Product sold at a loss to attract customers
Inform, persuade,remind customers about a product
Reduction in the price of a product or service the seller offers to incentivize prompt payment by the buyer
Delivering products to buyers
How much to charge for a product
Where to sell to customers
Legal symbol, word, or words representing a company
Segmentation based on where a person lives
Ticket or document that can be redeemed for a financial discount or rebate when purchasing a product
Symbol or design that represents a company

26 Clues: Where to sell to customers • Person who uses the product • Delivering products to buyers • How much to charge for a product • Relations make company look good • Selling goods in bigger quantities • triking/memorable phrase used in ad • The financial gain made in a transaction • Segmentation based on where a person lives • Symbol or design that represents a company • ...

International marketing Crossword 2025-10-23

International marketing Crossword crossword puzzle

Across

Creating new ideas or products to improve market performance.
How a company or brand is viewed by the public.
A plan of action designed to achieve marketing goals.
A person who buys and uses products or services.
The quantity of goods available for sale.
Selling goods to another country.
The desire of consumers to buy a product.
Relating to online or electronic marketing platforms.
A public promotion of a product or service.
Rivalry among companies selling similar products.
The item or service being sold to consumers.
Shared beliefs and customs that influence consumer behavior.

Down

The process of businesses expanding beyond national borders.
Activities that communicate product benefits and persuade customers.
A visual symbol representing a company or brand.
A place or system where goods and services are exchanged.
Buying goods from another country.
The design and production of a product’s container or wrapper.
The process of sharing information between marketer and customer.
A specific group of consumers aimed by marketing efforts.
The practice of creating a unique name and image for a product.
The distribution channel or location where a product is sold.
The process of gathering information about markets and consumers.
The amount of money charged for a product.

24 Clues: Selling goods to another country. • Buying goods from another country. • The quantity of goods available for sale. • The desire of consumers to buy a product. • The amount of money charged for a product. • A public promotion of a product or service. • The item or service being sold to consumers. • How a company or brand is viewed by the public. • ...

A Little SaaS-y 2024-07-16

Across

Processes involved in ensuring that a company can continue operating during and after a disaster or disruptive event.
Popular accounting SaaS application.
CMS, CRM, automations and more business-critical data is stored and used by many sales and marketing teams.
One Single Platform to Protect Your SaaS Data Footprint.
Software program or suite of programs that performs specific functions or tasks for users.
The copy of important information and files stored separately to protect against data loss, corruption, or damage.
Any software designed to harm, exploit, or compromise the functionality, security, or data of a computer, network, or device.
A single instance of a software application that serves multiple customers.

Down

When SaaS apps are used throughout the organization without centralized management, it is referred to as SaaS ____.
the practice of protecting computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.
Developers heavily rely on this app for project management, bug tracking, and more.
To convert information or data into a code, especially to prevent unauthorized access.
A contract between an MSP and their customer that defines the level of service expected.
The amount of time a SaaS application is available and operational.
Software as a service
The individual or organization that uses the SaaS application.

16 Clues: Software as a service • Popular accounting SaaS application. • One Single Platform to Protect Your SaaS Data Footprint. • The individual or organization that uses the SaaS application. • The amount of time a SaaS application is available and operational. • A single instance of a software application that serves multiple customers. • ...

Chapter 10.3 2025-03-11

Across

Two Words: Difference between selling price and product costs.
The final business organization in an indirect channel of distribution for consumer products.
This channel of distribution is when one or more other businesses are between the producer and consumer.
Two Words: The second word ends with an S. This is the costs to manufacturers to produce the product or the price paid by other businesses to buy the product.
Intermediaries between manufacturers and retailers.
Two Words: All expenses of operating the business that is associated with the product.
Product costs + Operating Expenses + ______ = Selling Price

Down

Three Words: The route a product follows and the businesses involved in moving a product from the producer to the final consumer
Mr. J's last name
Price is set by the _______ by adding product costs, operating expenses, and profit.
Determining the best methods and procedures to use so customers can find, obtain, and use a product or service.
The amount added to the cost to set the selling price.
A reduction from the original selling price.
This channel of distribution is straight from the producer to the consumer.
The money a customer must pay for a product or service.
Two Words: The price paid by customers.
The amount of money available to the business after all costs have been paid.

17 Clues: Mr. J's last name • Two Words: The price paid by customers. • A reduction from the original selling price. • Intermediaries between manufacturers and retailers. • The amount added to the cost to set the selling price. • The money a customer must pay for a product or service. • Product costs + Operating Expenses + ______ = Selling Price • ...

Test 2015-04-22

Across

help offered by companies or service providers
a wall that offers protection from Virus and other unsolicited activities
Voulantary return of the charge deducted from the customer
Software has to be ___________ on the computer for it to work
Presence of Viruses in a computer causes this
Another word for double check
secret code that is used to access files or database
Written/Typewritten/Printed copy
General term for Monitor, Mouse, Keyboard, CPU
Screen A common error that we see in computers
Promise of service offered
Virtual Storage space
A software that helps in preventing Virus or Malware attacks
not valid
Access We can use the clients computer using __________

Down

Malware that affects the performace of a Computer
Key Serial code that has to be entered to verify the authencity of a software
Set of codes written to make an application work
No longer able to access a computer or a device
Closing down of an appliance or device
proceess of obtaining a file from the net or other meduim wherin it is available for use
Capable of being run on an other computer without change
iOS, iPod, iPhone, iMAC
Completed/Taken care of
Person who fixes issues in the computer
Another word for restart
Detailed study of an issue
Software that is installed surreptitiously and gathers information about internet users browsing habits

28 Clues: not valid • Virtual Storage space • iOS, iPod, iPhone, iMAC • Completed/Taken care of • Another word for restart • Promise of service offered • Detailed study of an issue • Another word for double check • Written/Typewritten/Printed copy • Closing down of an appliance or device • Person who fixes issues in the computer • Presence of Viruses in a computer causes this • ...

Rio Crossword 2018 2018-07-23

Across

_______ is one of the most popular frameworks for implementing agile
S3 refers to Amazon ________Storage Service
I will do my work very carefully and will avoid operational errors, __________ risks and activities that could harm my company and my clients
Which Change request category will be taken for Business CAB review process?
its key for journey
OLA stands for __________ Level Assignment
Created just before release.This Abbreviation sounds like famous american chicken Restaurant
Complete the 4 P's of a service Design perspective, Positioning, Plan &____
Half is Unique and the other is used to unlock
Change evaluation is, by nature concerned with _______

Down

Every Friday it happens in theater and when you finish your work
Which matrix is required to be agreed upon by the customer and the stakeholder and made available at the early period of KT?
Events that belong to the category _________ is unusual but not exceptional
Which of the exists should be used for leaving the floor
__________ information, also known as a trade secret, is information a company wishes to keep confidential
_________ means that the overhead of the process is kept as small as possible, to maximize the amount of productive time available for getting useful work done
Which measure of central location is affected most by extreme values?
Call Centers comes under which business CAB?
CAB is Change ______ Board
It's Hot but it won't allow you to get in

20 Clues: its key for journey • CAB is Change ______ Board • It's Hot but it won't allow you to get in • OLA stands for __________ Level Assignment • S3 refers to Amazon ________Storage Service • Call Centers comes under which business CAB? • Half is Unique and the other is used to unlock • Change evaluation is, by nature concerned with _______ • ...

Business 2025-10-17

Across

something valuable a business owns
someone who gives money to a business expecting profit
a place or group where buyers and sellers meet
other businesses selling similar products or services
buying and selling goods online
the amount of a product available for sale
a share of ownership in a corporation
a company’s legal debts or obligations
how much consumers want a product or service
creating something new or improving an existing idea
guiding and motivating others toward goals
Market the specific group of customers a business aims to reach
the costs of running a business
a statement of a company’s main purpose

Down

the total money a company earns from sales
a description of what the company hopes to achieve
anyone affected by a company’s actions
a person who starts and runs a business
the spread of business across international borders
the money left after costs are subtracted from revenue
the person who buys and uses a product or service
how efficiently goods and services are produced
a name or symbol that identifies a company’s products
a business that uses another company’s name and system
a payment made to shareholders from company profits
money or assets used to start and operate a business
the process of planning and directing business activities
moral principles guiding business decisions
activities to promote and sell products
the system of how money and goods move in a society

30 Clues: buying and selling goods online • the costs of running a business • something valuable a business owns • a share of ownership in a corporation • anyone affected by a company’s actions • a company’s legal debts or obligations • a person who starts and runs a business • activities to promote and sell products • a statement of a company’s main purpose • ...

2.02E Vocabulary 2022-10-25

Across

Uses goods and services to satisfy own wants
Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
when demand is greater than supply
A function of relative prices that determines who gets the goods and services produced; determining how scarce resources will be distributed
Those who provide human resources, natural resources, and capital goods in order for production to take place
amount of satisfaction a good or service will provide a customer
A phenomenon that occurs when changes in relative prices cause buyers to replace the purchase of one product with another
Equal to both demand price and supply price

Down

The minimum price producers are willing and able to receive for a product
Large supply,small demand,low prices
The people who make or provide goods and services
maximum price consumers are willing and able to pay
when supply is greater than demand
The best time for producers to sell; characterized by large demand, small supply, and high prices
One price compared to another; the ratio between two prices
The quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period

16 Clues: when demand is greater than supply • when supply is greater than demand • Large supply,small demand,low prices • Equal to both demand price and supply price • Uses goods and services to satisfy own wants • The people who make or provide goods and services • maximum price consumers are willing and able to pay • One price compared to another; the ratio between two prices • ...

B&E Scavenger Hunt 2021-05-10

Across

This document lists products and services supported by Business & Education.
This document describes how to process a repair with a purchase order in Canada and the United States.
This document describes how AMR Tier 1 Business & Education Advisors contact Business & Education Account Security.
This document explains how to handle contacts about service and repair issues.
This document describes how to handle Activation Lock removal requests for businesses and schools
This document describes how Advisors support Apple Configurator.
This document describes how to handle issues with existing Activation Lock removal requests for businesses and schools.
This document describes how Advisors support Apple Remote Desktop software.

Down

This document describes how Advisors interact with Deployment Programs Support.
This document provides an overview of resources related to service for Apple products.
This document describes how to support AppleCare for Enterprise customers
This document describes when and how Tier 1 Business & Education Advisors contact Tier 2 Business & Education.
This document describes how Business & Education Advisors help customers who call about enterprise or consumer products.
This document describes how to process a customer-paid repair requote with a purchase order.
This document describes how to contact Business & Education Advisors.
This document describes the responsibilities of Business & Education Advisors.

16 Clues: This document describes how Advisors support Apple Configurator. • This document describes how to contact Business & Education Advisors. • This document describes how to support AppleCare for Enterprise customers • This document describes how Advisors support Apple Remote Desktop software. • ...

New Hire Experience Week 1 Crossword Puzzle Review 2014-12-09

New Hire Experience Week 1 Crossword Puzzle Review crossword puzzle

Across

Device OS
Our sales process
Verizon internal internet page
VZW President & CEO
Element of ETR
Vzw internal social networking
A monthly plan element
Center that relays customers calls and txt
Everything Plan
A priority

Down

Intent
Platform to submit ideas
Our current network
Provides a snapshot of account information
Measurement tool of customer satisfaction
Advantage of the VZW Network
Infomanager app on POS
VZW statement of beliefs
Consumer discounts
Customer promise acronym

20 Clues: Intent • Device OS • A priority • Element of ETR • Everything Plan • Our sales process • Consumer discounts • Our current network • VZW President & CEO • Infomanager app on POS • A monthly plan element • Platform to submit ideas • VZW statement of beliefs • Customer promise acronym • Advantage of the VZW Network • Verizon internal internet page • Vzw internal social networking • ...

New Hire Week 1 2014-12-04

Across

Advantage of the VZW Network
Our current network
Element of ETR
Our sales process
Device OS
Infomanager app on POS
Provides account information
Type of store design
Intent
A monthly plan element

Down

Center that handles customers calls
Vzw internal social networking
President & CEO
Customer experience acronym
Platform to submit ideas
Consumer discounts
POS sales system
Verizon internal internet page
Measurement of customer satisfaction
Everything Plan
A priority

21 Clues: Intent • Device OS • A priority • Element of ETR • President & CEO • Everything Plan • POS sales system • Our sales process • Consumer discounts • Our current network • Type of store design • Infomanager app on POS • A monthly plan element • Platform to submit ideas • Customer experience acronym • Advantage of the VZW Network • Provides account information • Vzw internal social networking • ...

All Things Trupanion! 2014-10-14

Across

What an owner should submit to receive a guarantee for coverage.
Injury and illness waiting periods.
What an owner should submit for ineligible claims.
Team to contact with solicitor, media, or company involvement related calls.
Program where all pet policies are stored and managed.
To receive completely comprehensive coverage for intact pets on the 12/12 policy, this must be added to the policy for all intact pets. It is only required for breeding pets on the 05/14 policy.
Exam fees are an example of this.
Something to offer policyholders, especially if it's their first claim.
What you create when you're unable to reach a Retention team member for cancellation requests.
The name of the 12/12 policy rider for alternative treatments.
You should strive for this on every phone call for new enrollments and trial activations.
cap Trupanion has in place for policies for the annual rate adjustments.
The team to contact when you need assistance answering claims questions for a customer.
The Trupanion original, revolutionary program that allows for electronic claims submission.
The form to submit for guarantee of coverage if a pet is expecting a procedure in the next 5 days.
Youngest a pet can be to enroll with Trupanion
The team to contact when you're unable to console an escalated customer or veterinarian.

Down

The knowledgebase where you should look for all policy and procedure related questions.
Oldest a pet can be to enroll with Trupanion.
You should always leave one of these in PO after every single phone call.
Our service level (SVL) goal for number of calls answered within 30 seconds.
Trupanion's number two customer.
The name of the vet direct pay option for hospitals to receive reimbursement for services rendered.
This is required for 30-day certificates.
Trupanion's founder and CEO.
The rate at which customers hang up the phone before speaking with a representative.
summary of a pet's medical history to provide information regarding possible pre-existing conditions.
The number one payment method for premiums and claims reimbursement we prefer to have on file for customers.
Trupanion's number one customer.
Dollar amount limit per illness or injury.
You should never waive this for enrollments, except for hospital employees.
Email to send information when a clinic would like more brochures or certificates.
The amount of actual veterinary bills that Trupanion covers.
The person to contact to answer appeal outcome questions.
The program you should use for every new quote, trial activation, and enrollment.
The number of days an owner has to reactivate a policy after a cancellation.

36 Clues: Trupanion's founder and CEO. • Trupanion's number two customer. • Trupanion's number one customer. • Exam fees are an example of this. • Injury and illness waiting periods. • This is required for 30-day certificates. • Dollar amount limit per illness or injury. • Oldest a pet can be to enroll with Trupanion. • Youngest a pet can be to enroll with Trupanion • ...

Re-Imagine CrossWord 2018-07-31

Across

Multiple teams comes together to generate customer delight
Customers feelings / expressions in their purchase journey
Customer Centricity Framework at ABG
Keeping customer in the front of all the activity

Down

Customer's feedback
A tool to Listen, Learn and Act on customer feedback
A tool to give graphical view on the customers buying experience
A tool helps in creating an identity
A synonymous of word Customer used in ABG
Special focus on the select customers

10 Clues: Customer's feedback • A tool helps in creating an identity • Customer Centricity Framework at ABG • Special focus on the select customers • A synonymous of word Customer used in ABG • Keeping customer in the front of all the activity • A tool to Listen, Learn and Act on customer feedback • Multiple teams comes together to generate customer delight • ...

VAT Basics 2021-09-02

Across

Goods sent from your home country to a warehouse or client’s storage facility in another EU country
A sequence of numbers made up of six, eight or ten digits which are used within the EU countries or outside the territory for maintaining details of goods sold/purchased
VAT on purchases
No VAT to reclaim
A declaration indicating the Sales (dispatches) and purchases (arrivals) of goods across EU borders
Point The point in time when VAT becomes due
Customer has the obligation to account for VAT on the supply

Down

B2B sales through internet or through catalogues
The place of supply for gas, electricity and similar power supplies in where the ……..is located
A local entity that represents foreign traders for VAT purposes, usually in countries where the traders must VAT register but cannot do so themselves.
the official department that administers and collects the duties levied by a government on imported goods.
A document that contains details of Goods/service, buyer, seller details, price, discount, tax rate and other details
Doesn't have to pay any VAT, but you still have the right to deduct the VAT you paid on purchases directly related to the sale
An establishment other than the business establishment, which has the human and technical resources necessary for providing or receiving services permanently present.

14 Clues: VAT on purchases • No VAT to reclaim • Point The point in time when VAT becomes due • B2B sales through internet or through catalogues • Customer has the obligation to account for VAT on the supply • The place of supply for gas, electricity and similar power supplies in where the ……..is located • ...

99 problems but billing aint one 2024-06-26

99 problems but billing aint one crossword puzzle

Across

this is how each month is broken up for meter read- 21 in fact.
measures how much electricity is used.
This 3 letter combo is the jurisdictional code for making payments-either in person or via IVR.
Includes the service location and contact information for Entergy.
This payment arrangement pushes the due date back to give the BP more time to pay, up to 1 month.
These accounts have technical issues that prevent the bill from generating on times-they have to be verified manually.
______ due tells the BP what must be paid and when it's due.
This is a monthly draft on their bank account number.
When the meter can't be read, the read may be ______ to create the bill.
BP's can pay for free here using their checking accounts, but it's still a manual payment.

Down

this program allows the customer choose their due date.
______ billing keeps the bill approximately the same each month.
When transferred to the IVR, this vendor is our primary payment vendor.
We do not accept checks from ______ banks.
Can be removed from the bill and mailed in with the payment.
Account ____ includes the BP's name, account number, and QPC code.
This payment arrangement can be set into up to 4 installments and is due by the due date on the next bill.
We offer these 3rd party agencies when the BP needs assistance in paying the bill.
This ticket is created when the customer states that they were billed on the incorrect rate.

19 Clues: measures how much electricity is used. • We do not accept checks from ______ banks. • This is a monthly draft on their bank account number. • this program allows the customer choose their due date. • Can be removed from the bill and mailed in with the payment. • ______ due tells the BP what must be paid and when it's due. • ...

High Touch Puzzle # 1 2016-04-13

Across

very brief description of the customer's issue goes here
where you record your outbound call to the customer
another name used for the customer's product
more detailed description of the customer's issue goes here
what must be filled out very last on every closed case
what you create to record any and all sales
the interface you record your customer interactions into
section with drop downs you select pertaining to the customer's issue
a document attached to a case will show up under this section
the company that created our interface for your customer interactions

Down

what is filled out when supporting an in warranty accessory on an out of warranty product
agent resource center
what you create when transferring a customer to a 3rd party for assistance
the specific section you record your interactions
what must be filled out in the case when replacing a defective product
a unique alphanumerical code for the purposes of identification
the template you use to record your notes in before adding them to HP's interface program
what you create when replacing the customer's product
the warranty section of the customer's product

19 Clues: agent resource center • what you create to record any and all sales • another name used for the customer's product • the warranty section of the customer's product • the specific section you record your interactions • where you record your outbound call to the customer • what you create when replacing the customer's product • ...

OM- Day 1 Activity for Customer Service Week 2025 2025-10-06

OM- Day 1 Activity for Customer Service Week 2025 crossword puzzle

Across

Bump to this hold if there is a configuration option on the website, but not available on line and config
What do we put as a first and last name in as a PO Contact if we do not have a specific name
Case name for preproduction change requests in SalesForce
Standard imprint method on item 45448
Are blanks allowed on VOUT044 (Yes or No)
What we must do after any change to the configuration
Account that belongs to 35519
This tile is used to "index" a order in Webom
New location of warehouse in Florida(city name)
Promo code for USD distributor self promotions

Down

Date field to check when the customer has an inhands date
This is sent to question missing information
Integrated ordering service where customers can place order
Standard lead time for random samples
Are spec samples allowed on 46485 (Yes or No)
This is needed when we change the config on a VLT Line type

16 Clues: Account that belongs to 35519 • Standard lead time for random samples • Standard imprint method on item 45448 • Are blanks allowed on VOUT044 (Yes or No) • This is sent to question missing information • Are spec samples allowed on 46485 (Yes or No) • This tile is used to "index" a order in Webom • Promo code for USD distributor self promotions • ...

Unit 5 H&T: Transportation Customer Service Crossword Puzzle 2025-11-04

Unit 5 H&T: Transportation Customer Service Crossword Puzzle crossword puzzle

Across

Assistance
travelers board safely, handle luggage, or find seats.
Staff
times for vehicles, drivers, and routes to run on time.
the safest and most efficient travel routes.
that ensure consistent, professional, and quality service.
Etiquette
comfort, satisfaction, and overall impression a traveler has during service.
and respectful behavior toward guests.

Down

between coworkers to complete goals effectively.
Standards
disagreements calmly and respectfully.
Planning
Recovery
mistakes or making up for poor service.
Experience
Resolution
who operate vehicles, assist passengers, and ensure service quality.

18 Clues: Staff • Planning • Recovery • Standards • Etiquette • Assistance • Experience • Resolution • disagreements calmly and respectfully. • and respectful behavior toward guests. • mistakes or making up for poor service. • the safest and most efficient travel routes. • between coworkers to complete goals effectively. • travelers board safely, handle luggage, or find seats. • ...

Chapter 32 2023-10-19

Across

sellers promise that it will fit a certain need
is a promise or guarantee to a customer that a product will meet certain standards
tells you something is excluded in the warranty
only covers certain things and the customer may need to bear some of the costs
replaces any defect in a product
charges set by a retailer that sets credit limit and payment terms

Down

is when a seller tells a customer it is suitable for a particular use so the customer responds acordinly
a clearly stated warranty for when a customer buys a product
payment plans
takes effect by a state law whenever a purchase is made
allow account holders to purchase specific period of time without incurring fiance charge
allows customers to purchase for a whole month before being billed
loaned money in exchange for pay later on

13 Clues: payment plans • replaces any defect in a product • loaned money in exchange for pay later on • sellers promise that it will fit a certain need • tells you something is excluded in the warranty • takes effect by a state law whenever a purchase is made • a clearly stated warranty for when a customer buys a product • ...

FINANCIAL PLANNING 101 2012-10-14

Across

marketing training including web based and social media training
A fund that invests across a range of asset classes but with a significant portion in defensive assets such as fixed interest investments and cash and a small portion in growth assets such as shares and property. This type of fund aims to provide a moderate level of income with some capital growth.
unique value proposition
A payment made by the government to the super fund of a low or middle income earner to reward them for making personal contributions to super. If you earn less than a certain amount, the Australian Government will match an after-tax super contribution, up to a maximum of $1,000.
Dying without a will.
A pension purchased with superannuation money on retirement. You can choose the amount of pension you receive each year within minimum and maximum levels set by law. Your super money is progressively drawn down until it runs out. For most people aged 60 and over, these pension payments have been tax-free since July 2007. Account-based pensions were previously known as allocated pensions.
client value proposition
Market The term used to describe a prolonged period of declining stock prices
emotional intelligence
The erosion of purchasing power over time through an increase in the cost of goods and services
Also known as a spending plan, it is a plan for spending and saving money that balances household income and expenses

Down

management training for financial planning practices
hot, warm or cold possible clients
Practitioner A credential granted by the Certified Financial Planner Board of Standards, Inc., to individuals who complete a comprehensive curriculum in financial planning and ethics.
compliance and risk management for youwhich gives you more free time to focus on core business and service your clients, safe in the knowledge that MLC is looking after your compliance and risk management issues
Regular updates on changes in legislation to help you stay informed.
Australian Financial Services Licence
continuing professional development
process of moving a customer from one financial product to another in order for an adviser or broker to earn a fee. This practice usually has little or no benefit to the customer
A fee charged by a broker for service.
social media and compliance requirements
who lends money in a mortgage arrangement.

22 Clues: Dying without a will. • emotional intelligence • unique value proposition • client value proposition • hot, warm or cold possible clients • continuing professional development • Australian Financial Services Licence • A fee charged by a broker for service. • social media and compliance requirements • who lends money in a mortgage arrangement. • ...

Marketing 2016-08-31

Across

involves having a product where customers can buy it
Helps a company determine how to lessen the impact of factors
information about the target market
Dictate how much to charge for goods and services in order to make a profit
a product may have more than one target market
Obtaining, developing, maintaining, and improving a product/product mix in response to marketing opportunities
The group of people most likely to become customers
The functions of marketing add value to a product
All people who share similar needs and wants and who have the ability to purchase the given product
the means of getting the product in the customer's hand
The process of deciding how to get goods in customer's hands
Consumers who purchase goods for personal use
An aspect of marketing that combines customers information with customer service and marketing communications
The effort to inform, persuade, or remind current and potential customers about a business's products or services
The exchange of a product for money

Down

Affetc the economy and standard of living in countries around the world
businesses look for different ways to sell their product
the four basic marketing strategies
Gathering information such as customers, trends, and competing products
having a product or service available at a certain time of year.
Also known as business-to-business
Goods, And Services Are offerings
Provides customers with the goods and services they want
Provides the means for competition to take place
Involves communication with the customer
The idea that a business should strive to satisfy customer's needs and wants while generating profits
what is exchanged for the product
The activity,set of institutions and processes of creating, communicating, delivering, and etc
Tangible items that have monetary value and satisfy one's needs and wants.
Understanding the concept and strategies used to develop and target specific marketing strategies to a select audience
An added value in economic terms.
involves changing raw materials into usable goods or putting parts together
A company's percentage of the total sales volume generated by all companies that compete in given market
Intangible items that have monetary value and satisfy your needs and wants.

34 Clues: what is exchanged for the product • An added value in economic terms. • Also known as business-to-business • the four basic marketing strategies • information about the target market • The exchange of a product for money • Goods, And Services Are offerings • Involves communication with the customer • Consumers who purchase goods for personal use • ...

Week 5 2025-04-26

Across

–“My career ____ ____ ______. Started in customer service, tried acting, sold socks online, and now—customer service.”
–“He used cologne _________. I could smell him before I saw him.”
–“Technically, I’m _______ by the office dress code because it never said how many flamingos could be on a suit.”
–“Why did the ________ get fired? ‘Watch duty’ doesn’t mean binge-watching Netflix.”
–“I’d help you move, but my ___________ include heavy lifting, early mornings, and working on weekends.”
–“We started a travel ____. Right now, it can take us as far as the next bus stop.”
–“His fruit _____ didn’t make much money, but it did give him peace and quiet, away from his wife and kids.”
–“We picked the _____ because it had charm, character, and not enough lighting to see the mold.”
–“He said the ______, ‘Live, laugh, love’—and I almost divorced him.”
–“_________ to my wife I ate the last cookie was brave. Saying it face to face. Braver.”
–“ I was reading a book about procrastination, and got __________. I’ll get back to it later.”

Down

–“I signed up for a _______ on focus. I spent most of it Googling memes.”
–“Our lemonade stand finally made _______. One hundred dollars. Minus the 50 dollar lemonade sign.”
–“The snack was an ___________ disaster—which is impressive, considering it was just supposed to be peanut butter toast.”
–“I’m staying _______. Unless someone brings cake. Then I’m on their team.”
–“Trust is the _______ of our friendship. That, and the fact we both hate the same people.”
–“I _________ choked on my drink when he said he was ‘an influencer’ now.”
–“His work _______ is ‘calm professional.’ At home he screams at football games on TV.”
–“His career took a _______ ____: dog walker, magician, crypto ‘expert’, AI prompt engineer. I still have no idea what he does.”
–“My morning ______: hit snooze, get up, make coffee like it’s my purpose in life.”
–“____________ is a job where you work for free and but they don’t care if you show up late.”
–“Finding my phone before I leave the house is _________. Without it, how will I ignore people properly?”
–“His __________ is so advanced, I’m starting to think he’s training for a black belt in bad manners.”
–“I _____ my router, my brain, and my expectations—all before 9 a.m.”
–“She forgot the password again. Guess who took the _____ of the IT guy’s sighs?”

25 Clues: –“He used cologne _________. I could smell him before I saw him.” • –“I _____ my router, my brain, and my expectations—all before 9 a.m.” • –“He said the ______, ‘Live, laugh, love’—and I almost divorced him.” • –“I signed up for a _______ on focus. I spent most of it Googling memes.” • –“I _________ choked on my drink when he said he was ‘an influencer’ now.” • ...

Contemporary Marketing Ch. 15 2025-03-17

Contemporary Marketing Ch. 15 crossword puzzle

Across

Seeks to distribute a product through all available retailers in a trade area.
An organization that operates between producers and consumers to help bring the product to market.
The movement of products through two or more channels to reach the firm’s target market.
Utilizing a combination of transport modes to improve customer service and achieve cost advantages.
Disagreements among channel members at different levels.
Marketing intermediary who takes title to the goods, stores them in warehouses, and distributes them to retailers, other distributors, and sometimes end consumers.
A tiny chip with identification information is placed on an item. That chip can then be read by a radio frequency scanner from a distance, making tracking easier.
The complete sequence of suppliers and activities that contribute to the creation and delivery of goods and services.
Disagreements among channel members at the same level, such as two or more wholesalers or retailers.
An integrated software package that consolidates data among the firm’s units.
The process of combining several unitized loads into a single, well-protected load.

Down

A third-party person or company who represents the producer to wholesalers and retailers.
Combining as many packages as possible into each load that moves within or outside a facility.
The individuals and organizations who manage the flow of product from producers to consumers.
Channels designed to return goods to their producers.
The management of raw materials, inbound logistics, and warehouse and storage facilities.
A marketing tactic in which a producer establishes direct sales contact with its product’s final users.
When a firm chooses only a limited number of retailers in a market area to handle its line.
The number or percentage of intermediaries (usually retailers) through which a manufacturer distributes its goods in a particular market.
When a producer assumes control over functions that were previously handled by an intermediary.
Carries goods directly from a producer to the ultimate user.
When a producer sells only to a small number of retailers, or grants exclusive rights to a wholesaler or retailer to sell its products in a specific geographic region.
The management of finished product storage, outbound logistics, marketing and sales, and customer service.

23 Clues: Channels designed to return goods to their producers. • Disagreements among channel members at different levels. • Carries goods directly from a producer to the ultimate user. • An integrated software package that consolidates data among the firm’s units. • Seeks to distribute a product through all available retailers in a trade area. • ...

Issue Classification: Phone 2021-11-22

Issue Classification: Phone crossword puzzle

Across

The customer was transferred but the call is not able to be handled by 7Now support. Customer was transferred to the wrong department.
Customer was not able to hear the agent therefore unable to provide assistance.
Agent accidentally disconnected the call.
The customer disconnected the call on the agent.

Down

The agent was not able to accept the incoming call.
The agent was not able to successfully complete the call due to issues with headset.
Ticket was created due to agent making a call out to the customer, store, delivery partner.
Customer called the wrong phone number.
The call ended abruptly during a conversation with the customer.
The agent answered the call, however, there was no response on the customer’s end.

10 Clues: Customer called the wrong phone number. • Agent accidentally disconnected the call. • The customer disconnected the call on the agent. • The agent was not able to accept the incoming call. • The call ended abruptly during a conversation with the customer. • Customer was not able to hear the agent therefore unable to provide assistance. • ...

Business Vocabulary 2017-01-11

Across

a person or group that has an investment, share, or interest in something, as a business or industry.
to convert an asset or any object into money or legal tender.
an event at which something, such as a book or product, is presented to the public for the first time and is also the act of creating, presenting or promoting a new product.
Service Department takes place while performing a transaction for the customer, such as making a sale or returning an item.
a classification that refers to groups of companies that are related based on their primary business activities.
the difference between the seller's cost for acquiring products and the selling price, expressed as a percentage of net sales revenues.
a report or description of an event or experience.
one of those words in property investment that is bandied
by many yet understood by relatively few.

Down

an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
Marketing a marketing strategy that focuses on spreading information and opinions about a product or service from person to person, especially by using unconventional means such as the Internet or email:
A legal form of business operation between two or more individuals who share management and profits.
a core function of human resource management.
working at home by using a computer terminal electronically linked to one's place of employment.
a group of persons, as employees, charged with carrying out the work of an establishment or executing some undertaking.
a person, firm, organization, etc., that finances and buys the time to broadcast a radio or television program so as to advertise a product, apolitical party, etc.
Department the division of a business that is responsible for selling products or providing services
resources the personnel of a business or organization, especially when regarded as a significant asset.
a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result:
2.0 a second generation in the development of the World Wide Web,conceived as a combination of concepts, trends, and technologies that focus on user collaboration, sharing of user-generated content, and social networking.
an estimate of income and expenditure for a set period of time.

21 Clues: by many yet understood by relatively few. • a core function of human resource management. • a report or description of an event or experience. • one of those words in property investment that is bandied • to convert an asset or any object into money or legal tender. • an estimate of income and expenditure for a set period of time. • ...

LMB basic vocabulary 2015-09-02

Across

hydraulic pump
office
engineer
manager
goal
intern
temporary worker
schedule
parking lot
assembly line
warehouse
deadline
front desk
supplier
day off
diesel engine
training center
technician
test bench
delay
component

Down

hall
delivery truck
cafeteria
meeting room
business trip
administrative assistant
crane
machine operator
customer
colleague
desk
floor
apprentice
corridor
mechanic
employee
workshop

38 Clues: hall • goal • desk • crane • floor • delay • office • intern • manager • day off • engineer • customer • schedule • deadline • supplier • corridor • mechanic • employee • workshop • cafeteria • colleague • warehouse • component • front desk • apprentice • technician • test bench • parking lot • meeting room • business trip • assembly line • diesel engine • hydraulic pump • delivery truck • training center • machine operator • temporary worker • ...

CROSSWORD 2020-05-07

Across

Score that indicates how likely your customers are to recommend your product or service to others
Person employed by the bank to receive or pay out money over the counter.
Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
Rate at which RBI lends money to commercial banks
U.S. luxury department store chain known for exceptional customer service

Down

Type of account which is maintained in India by a foreign bank with their corresponding bank.
Type of Account in a bank which is a form of non-interest bearing demand deposit
Minimum lending rate below which a bank is not permitted to lend.

How much do you know about marketing? 2023-04-14

How much do you know about marketing? crossword puzzle

Across

One of the four P's of marketing beyond product, placement, and promotion
Perceptions about a brand reflected by brand associations in the customer's memory
Set of beliefs that puts the customers’ interests first and should arbitrate organisational decision-making.
The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
Strategies service businesses use to recover and regain trust after a service failure

Down

A customer's response that depends on the comparison of a company's expectations and performance
Customer ________: A customer's responses and reactions to all interactions with an organization
Christian ________: The first scholar to be considered "Legend of Marketing" outside North America

8 Clues: One of the four P's of marketing beyond product, placement, and promotion • Perceptions about a brand reflected by brand associations in the customer's memory • Strategies service businesses use to recover and regain trust after a service failure • A customer's response that depends on the comparison of a company's expectations and performance • ...

8.01-8.04 Crossword 2016-02-02

Across

Any non-personal form of communication designed to inform, persuade, or remind customers about a good or service.
Awards given to dealers and salespeople who meet or exceed their sales quota.
Contests, games, sweepstakes, or rebates used to create increased sales and excitement about a product.
The way the display feels or looks.
Any form of communication a business uses to inform, remind, or persuade customers to purchase products.
Something designed to increase the sales of a product.
When a manufacturer helps a retailer pay for advertising costs.
Should contrast with the background.
using a brand-name product in a TV show, movie, or commercial, etc.
All the communications or activities used to stimulate sales other than advertising, public relations or personal selling communications or activities
Physical experience
When a company pays for the right to promote itself and its products at a location or event.

Down

Designed to create support from manufacturers, wholesalers, and retailers for a product
Discounts or cash payments given to wholesalers or retailers who stock large quantities and encourage sales of a product.
Placed in high-traffic areas of stores and are designed to encourage impulse purchases.
Something designed to show off or introduce a manufacturers product or service.
Certificates that provide cash discounts, or money off, on a good or service.
Inexpensive items given away at a discount or for free.
Signs or props are used to enhance displays.
Free trial sizes of a product given out to potential customers.
All physical elements used to present an image of the business to the customer.
Packages that offer similar products together for a temporary price break.
Cash premiums paid to retailers to help with the cost of restocking a new product.
Low costing media and information spreader; common
Best for fragile merchandise.

25 Clues: Physical experience • Best for fragile merchandise. • The way the display feels or looks. • Should contrast with the background. • Signs or props are used to enhance displays. • Low costing media and information spreader; common • Something designed to increase the sales of a product. • Inexpensive items given away at a discount or for free. • ...

Retailers, Wholesalers, and Their Strategy Planning 2022-05-26

Retailers, Wholesalers, and Their Strategy Planning crossword puzzle

Across

The amount of goods being stored.
merchant wholesalers who provide all the wholesaling functions.
sell out of catalogs that may be distributed widely to smaller industrial customers or retailers who might not be called on by other wholesalers.
agent wholesalers who take over the whole marketing job of producers—not just the selling function.
wholesalers who specialize in delivering products that they stock in their own trucks.

Down

wholesalers who own (take title to) the products they sell.
merchant wholesalers who specialize in hard-to-handle assortments of products that a retailer doesn't want to manage—and they often display the products on their own wire racks.
firms whose main function is providing wholesaling activities.
shoppers who use different retailers as they move through the purchase process.
all of the activities involved in the sale of products to final consumers.
service wholesalers who carry a very narrow range of products and offer more information and service than other service wholesalers.
agent wholesalers who specialize in bringing buyers and sellers together.
the activities of those persons or establishments that sell to retailers and other merchants, and/or to industrial, institutional, and commercial users, but who do not sell in large amounts to final consumers.
manufacturers' agents who specialize in import trade.
a franchisor develops a good marketing strategy, and the retail franchise holders carry out the strategy in their own units.
a firm that owns and manages more than one store—and often it's many.
The marketing function of holding goods.
a multichannel selling approach where a single retailer provides a seamless customer shopping experience from desktop computer, mobile device, telephone, or brick-and-mortar store.
manufacturers' agents who specialize in export trade.
wholesalers who own (take title to) the products they sell—but do not actually handle, stock, or deliver them.

20 Clues: The amount of goods being stored. • The marketing function of holding goods. • manufacturers' agents who specialize in import trade. • manufacturers' agents who specialize in export trade. • wholesalers who own (take title to) the products they sell. • firms whose main function is providing wholesaling activities. • ...

Sports Marketing Crossword 2023-11-21

Sports Marketing Crossword crossword puzzle

Across

the action of moving a vehicle into a place in a car park or by the side of the road where it can be left.
individuals or businesses that consume or use goods and services
increase brand awareness, create interest, generate sales or create brand loyalty
a piece of paper or small card that gives the holder a certain right, especially to enter a place, travel by public transport, or participate in an event.
an attention-grabbing statement used to promote a brand's products and services.
when two brands decide to work together professionally
The flow of fans out of a venue
a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
where consumers buy your product, or where they discover it
decide the amount required as payment for (something offered for sale).

Down

a product or service that has a unique and immediately recognizable identity that distinguishes itself from others in its industry
the economy's purchasers who buy goods and services
an event, performance, or activity designed to entertain others.
The flow of fans into a venue
each of several particular contests making up a sports competition.
merchandise or possessions.
creating a strategy in building, growing, keeping existing customers, and rewarding them as needed.
the action of helping or doing work for someone.
the aim or purpose.
images, texts, shapes, or a combination of the three that depict the name and purpose of a business
an activity involving physical exertion and skill in which an individual or team competes against another or others for entertainment.
a humanized character that represents, and reinforces, a brand's personality in its marketing
the activity or business of promoting and selling products or services, including market research and advertising.
Promotional strategy linking a sponsor to a physical site

24 Clues: the aim or purpose. • merchandise or possessions. • The flow of fans into a venue • The flow of fans out of a venue • the action of helping or doing work for someone. • the economy's purchasers who buy goods and services • when two brands decide to work together professionally • Promotional strategy linking a sponsor to a physical site • ...

Crossword Chapter 3 2024-05-06

Across

A person who establishes with the aim of solving social problems or affecting social change.
To produce an idea or a way of solving a problem by holding a spontaneous group discussion.
An individual or company that sells or grants the sale of goods or the operation of a service.
A magazine or newspaper whose target audience is people who work in a particular trade or industry.
An authorization granted by the government or a company to an individual or group enabling them to carry out specified commercial activities.
The value a company gets from it’s brand, customer base and reputation associated with it’s intellectual property.
The ability to be maintained at a certain rate or level.
An Online Business is any kind of business or commercial transaction that includes sharing information across the internet.
An individual or company that holds a franchise for the sale of goods or the operations of service.

Down

The belief, philosophies, and principles that drive your business forward.
Obtaining goods or services from an outside or foreign supplier, especially in a place of internal source.
Statistics that describe populations and their characteristics.
An agreement between two or more parties to pursue a set of agreed upon objectives needed while remaining independent organizations.
The investment of corporate funds directly in external startup companies.
A specialized segment of the market for a particular kind of product or service.
An individual/company that assists mainly in the purchase of a sale small, main street business.
The practical implementation of ideas that result in the introduction of new goods or servicesor improvement in offering goods and services.
The action of helping or doing work for someone.
Special interest magazines that use specialized vocabulary targetted to those with specific interests.
An exhibition at which businesses in a particular industry promote their products and services.

20 Clues: The action of helping or doing work for someone. • The ability to be maintained at a certain rate or level. • Statistics that describe populations and their characteristics. • The investment of corporate funds directly in external startup companies. • The belief, philosophies, and principles that drive your business forward. • ...

Promotions Review 2025-03-11

Across

Charge per word.
a specific channel or platform used for communication and message delivery.
the amount of time required to plan, create, produce, and execute an advertising campaign or specific advertisement before it is scheduled to be launched or published.
the total number or percentage of people within a target audience who are exposed to a particular advertising message or campaign during a given period.
approach that focuses on traditional, conventional, or established methods, ideas, or solutions.
Reach a large number of people in a particular geographic area.
the specific group of individuals or consumers that a product, service, or marketing campaign is intended to reach, influence, or serve.
an additional item, incentive, or benefit offered to customers as an extra value or reward for purchasing a product or service.
this type of media uses various type of communication channels or platforms used by advertisers to deliver their message to the target audience.
Public Transit Advertising
What day of the week this week (3/9) is your PBM Part 2B Due

Down

Can be consumed in a variety of ways
May become desensitized if seen too many times.
How many components are you submitting for your 5.01 Create Advertising and Media Assignment?
High Costs
marketing activities and techniques designed to stimulate immediate sales or boost customer demand for a product or service.
a creative problem-solving technique that involves generating a large number of ideas or solutions through free thinking, open discussion, and collaboration.
approach that encourages creativity, innovation, and unconventional problem-solving.
Long Lead Time
A type of print media.
the number of times an advertisement or marketing message is presented to an individual or target audience within a specific time period.

21 Clues: High Costs • Long Lead Time • Charge per word. • A type of print media. • Public Transit Advertising • Can be consumed in a variety of ways • May become desensitized if seen too many times. • What day of the week this week (3/9) is your PBM Part 2B Due • Reach a large number of people in a particular geographic area. • ...

Vocabulary 2024-09-10

Across

market: A customer or potential customer who purchases goods or services to satisfy personal desires
segmentation: The division of a market on the basis of customers’ responses to a product
marketing: Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
segment: One of the groups into which the total market is divided
market: The particular group of customers a business seeks to attract
marketing: The identification and selection of markets for a business or for a product
segmentation: The division of a market on the basis of where customers are located
status: An economic and sociological measure of a person’s income, education, and occupation
segmentation: The division of a market on the basis of customers’ lifestyles and personalities
marketing: Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing

Down

An individual’s character traits and behaviors
segmentation: The division of a market on the basis of its physical and social characteristics
A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
segmentation: The division of a total market into smaller, more specific groups
marketing: The classification of customers into similar groups to appeal to one or more individual segments
market: A customer or potential customer who purchases items for business operations, for resale, or for making other goods
The way in which people lead their daily lives; determined by their income, interests, and activities

17 Clues: An individual’s character traits and behaviors • segment: One of the groups into which the total market is divided • market: The particular group of customers a business seeks to attract • segmentation: The division of a total market into smaller, more specific groups • segmentation: The division of a market on the basis of where customers are located • ...

PMO/IS Employee Appreciation! 2017-06-21

PMO/IS Employee Appreciation! crossword puzzle

Across

Relative worth, merit, or importance
Cooperative effort on the part of a group of persons acting together as a team
Two-word phrase to express gratitude
Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
Definition of functions and/or features that a system or its components must support
Process of validating and verifying software meets the business and technical requirements
Group of stakeholders than provide approval and priorities for projects submitted (two words)
Insurance / policy lines for private or residential customers
Plan that matches short-term and long-term business goals with specific technology solutions
2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
2020 Vision component to achieve a three-year ROE in the top quartile of our peers
System / tool used at UFG to manage projects, tasks, and timelines
Supports our internal / external websites and ePortal applications

Down

An event during the life of a project that signifies a new stage
Requests or demands for payment in accordance with an insurance policy
Insurance / policy lines for business customers
Thankful recognition
2020 Vision component for premium volumes by profit center
1Q17 PMO/IS employee appreciation event
Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
2020 Vision component to create a culture of mutual respect and appreciation among our employees
Service team providing information and support to all UFG system users (two words)
The basic, underlying framework or features of a system/platform
Security against loss or damage or for the fulfillment of an obligation
Insurance providing payment upon death of the policyholder
UFG project management delivery processes
"Thank God We Made It!" annual UFG celebration and service recognition event

27 Clues: Thankful recognition • Relative worth, merit, or importance • Two-word phrase to express gratitude • 1Q17 PMO/IS employee appreciation event • UFG project management delivery processes • Insurance / policy lines for business customers • 2020 Vision component for premium volumes by profit center • Insurance providing payment upon death of the policyholder • ...

PMO / IS Employee Appreciation! 2017-06-21

Across

Insurance providing payment upon death of the policyholder
2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
1Q17 PMO/IS employee appreciation event
UFG project management delivery processes
Insurance / policy lines for private or residential customers
2020 Vision component for premium volumes by profit center
Plan that matches short-term and long-term business goals with specific technology solutions
Definition of functions and/or features that a system or its components must support
Thankful recognition
2020 Vision component to achieve a three-year ROE in the top quartile of our peers
Group of stakeholders than provide approval and priorities for projects submitted (two words)
An event during the life of a project that signifies a new stage
Process of validating and verifying software meets the business and technical requirements
Insurance / policy lines for business customers
Security against loss or damage or for the fulfillment of an obligation

Down

Relative worth, merit, or importance
Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
2020 Vision component to create a culture of mutual respect and appreciation among our employees
Service team providing information and support to all UFG system users (two words)
Two-word phrase to express gratitude
Requests or demands for payment in accordance with an insurance policy
Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
System / tool used at UFG to manage projects, tasks, and timelines
The basic, underlying framework or features of a system/platform
"Thank God We Made It!" annual UFG celebration and service recognition event
Supports our internal / external websites and ePortal applications
Cooperative effort on the part of a group of persons acting together as a team

27 Clues: Thankful recognition • Relative worth, merit, or importance • Two-word phrase to express gratitude • 1Q17 PMO/IS employee appreciation event • UFG project management delivery processes • Insurance / policy lines for business customers • Insurance providing payment upon death of the policyholder • 2020 Vision component for premium volumes by profit center • ...

PMO / IS Employee Appreciation! 2017-06-21

Across

Process of validating and verifying software meets the business and technical requirements
Relative worth, merit, or importance
Plan that matches short-term and long-term business goals with specific technology solutions
System / tool used at UFG to manage projects, tasks, and timelines
2020 Vision component to achieve a three-year ROE in the top quartile of our peers
An event during the life of a project that signifies a new stage
Security against loss or damage or for the fulfillment of an obligation
1Q17 PMO/IS employee appreciation event
The basic, underlying framework or features of a system/platform
Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
Service team providing information and support to all UFG system users (two words)
"Thank God We Made It!" annual UFG celebration and service recognition event
Two-word phrase to express gratitude
2020 Vision component to create a culture of mutual respect and appreciation among our employees

Down

Cooperative effort on the part of a group of persons acting together as a team
Insurance / policy lines for private or residential customers
2020 Vision component for premium volumes by profit center
Thankful recognition
Requests or demands for payment in accordance with an insurance policy
UFG project management delivery processes
Group of stakeholders than provide approval and priorities for projects submitted (two words)
Definition of functions and/or features that a system or its components must support
Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
Insurance / policy lines for business customers
2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
Team that supports our internal / external websites and ePortal applications
Insurance providing payment upon death of the policyholder

Sports Marketing Crossword 2023-11-21

Across

the action of moving a vehicle into a place in a car park or by the side of the road where it can be left.
individuals or businesses that consume or use goods and services
increase brand awareness, create interest, generate sales or create brand loyalty
a piece of paper or small card that gives the holder a certain right, especially to enter a place, travel by public transport, or participate in an event.
an attention-grabbing statement used to promote a brand's products and services.
when two brands decide to work together professionally
The flow of fans out of a venue
a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
where consumers buy your product, or where they discover it
decide the amount required as payment for (something offered for sale).

Down

a product or service that has a unique and immediately recognizable identity that distinguishes itself from others in its industry
the economy's purchasers who buy goods and services
an event, performance, or activity designed to entertain others.
The flow of fans into a venue
each of several particular contests making up a sports competition.
merchandise or possessions.
creating a strategy in building, growing, keeping existing customers, and rewarding them as needed.
the action of helping or doing work for someone.
the aim or purpose.
images, texts, shapes, or a combination of the three that depict the name and purpose of a business
an activity involving physical exertion and skill in which an individual or team competes against another or others for entertainment.
a humanized character that represents, and reinforces, a brand's personality in its marketing
the activity or business of promoting and selling products or services, including market research and advertising.
Promotional strategy linking a sponsor to a physical site

Pricing Sports 2024-12-10

Across

the total amount of money brought in by a company's operations, measured over a set amount of tim
the amount of a good or service available at a given time and price. Suppliers are generally willing to produce more when prices rise.
is defined as the value placed on the goods or services being exchanged
quickly generates demand for product
the money a business makes after subtracting its expenses from its income.
the amount of a good or service that consumers want to buy. Consumers generally buy less when prices rise.
is a strategy where a company sets different prices for products within the same product line, based on their features, quality, or size.
is a strategy where a product is sold at a low price to attract customers, who are then expected to buy other, more profitable items.
a plan designed to establish a unique identity for a company's product or brand within a specific market.

Down

is pricing based on consumer perception
a change in price has little effect on the quantity demanded.
competition between businesses based on quality, service and relationships
the percentage of the total sales of all companies that sell the same type of product.
pricing items with either an odd number or an even number to match image.
pricing goods according to what the customer is willing to pay.
is a marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
the cost of something, or the money spent to get something.
cover Research and Development costs
when a company spends more money than it earns during an accounting period.
a small price change can lead to a large change in the quantity demanded.

20 Clues: quickly generates demand for product • cover Research and Development costs • is pricing based on consumer perception • the cost of something, or the money spent to get something. • a change in price has little effect on the quantity demanded. • pricing goods according to what the customer is willing to pay. • ...

Chapter 15 Cross Word 2025-04-23

Across

focuses on customer service
Federal, State, and Local governments also inform consumers.
imposed by law and is understood to apply even though it has not been stated
access to a range of media sources offering consumer information… Most media exist in both traditional and online formats.
makes certain food, drug, and cosmetic products are not harmful to consumers
ensures consumer safety by setting quality standards for farm products
is a price per unit of measure.
test products and services for the benefit of consumers and businesses.
is a name given to a product or service to distinguish it from other similar and competitive items.
attached to or printed on a product, provides useful information.

Down

consumers united to demand fair treatment from business to fight against unfair business practices
Made orally or in writing and promises a specific quality of performance
is a legal action by one party on behalf of a group of people who have the same grievance.
popular source of consumer information, and encourages consumers to buy.
if all the other legal actions don't work and the situation costs a larger amount of money, you need to get a lawyer. But before you go and get one to ask various questions, Is the lawyer experienced enough, when will you be required to make payment for services?
is a way to settle consumer disputes and their differences. And to help with the argument a mediator will suggest a compromise between the two complaints.
a promise by the manufacturer or dealer, usually in writing, that a product is a certain quality
the opposite of spending time and effort is buying too quickly.
consumers are given false information in an effort to make a sale
Proves helpful information about used objects and hears about the experience the last consumer had with the product.
When a business has no competitors and controls the market for a product or service

21 Clues: focuses on customer service • is a price per unit of measure. • Federal, State, and Local governments also inform consumers. • the opposite of spending time and effort is buying too quickly. • consumers are given false information in an effort to make a sale • attached to or printed on a product, provides useful information. • ...

Sales 2023-05-23

Across

salesperson makes a comment towards a product the customer is interested in
Method in which a salesperson welcomes the customer into the store
Words that the average customer can understand
Brings objection back to the customer as a selling point
Document that lists common objections and the possible responses to them

Down

Recommending a different product to satisfy a customer's needs
Using a previous customer to speak on behalf of a product
Method in which the salesperson asks the customer if they need assistance
Restate something in a different way
Salesperson acknowledges objections but offsets them with other features and benefits

10 Clues: Restate something in a different way • Words that the average customer can understand • Brings objection back to the customer as a selling point • Using a previous customer to speak on behalf of a product • Recommending a different product to satisfy a customer's needs • Method in which a salesperson welcomes the customer into the store • ...

More Upside Trivia 2017-11-28

Across

How many hours should you wait between calling a customer for an urgent matter
You would create this to let Upside HQ know about an escalation
When will customers get a response about their Beats Headphones
Survey to send to every customer you speak with
Ability to understand and share feelings of another
The Promo Fulfillment Team deals with these
A conversation category where any communication around features we do not currently offer (this could happen before purchasing a package)
Customers can now send this from their Upside account
Team that checks over each and every package then reaches out to customer with details

Down

Send a task to this team for a more detailed package breakdown
positive, friendly, caring, authentic and professional
An airline not yet available on Upside
IOS and Android chats are _______ from the verification policy
When a conversation is over you must always do this
an app that partners with Upside where you can be rewarded a $100 investment if you book w Upside
The queue assignment tool for Upside
Download the Upside App and get $5 here
Another way to verify a customer
Use this word to begin your email chat signature

19 Clues: Another way to verify a customer • The queue assignment tool for Upside • An airline not yet available on Upside • Download the Upside App and get $5 here • The Promo Fulfillment Team deals with these • Survey to send to every customer you speak with • Use this word to begin your email chat signature • When a conversation is over you must always do this • ...

Deutsch 4 Honors Kapitel 2 Modul 3: Wie man sich bettet... 2025-07-01

Deutsch 4 Honors Kapitel 2 Modul 3: Wie man sich bettet... crossword puzzle

Across

saw dust
suggestion
instead (of that)
circus performer (m)
circus
soft
former
customer (f)
owner (m)
coziness, comfort
to be pleasing to
circus performer (f)
adventure
moving, touching
customer (m)
animal trainer (f)

Down

to feel like doing something
pub, bar
to dive
to equip
novel
to search, look for
owner (f)
sparkling, glamorous
lion
curious
pleasing
to feel
offer
animal trainier (m)
elephant

31 Clues: soft • lion • novel • offer • circus • former • to dive • curious • to feel • saw dust • pub, bar • to equip • pleasing • elephant • owner (f) • owner (m) • adventure • suggestion • customer (f) • customer (m) • moving, touching • instead (of that) • coziness, comfort • to be pleasing to • animal trainer (f) • to search, look for • animal trainier (m) • circus performer (m) • sparkling, glamorous • circus performer (f) • ...

ISO20022 2023-01-31

Across

tag50
Financial Institution Identification
RgltryRptg
tag20
Bank to Customer Statement
STRASSEN L 8009,LUXEMBOURG
FI to FI Customer Credit Transfer

Down

:72:/ACC//BANK MANDIRI
tag57a
InstgRmbrsmntAgt
IntrBkSttlmAmt
Cash management
Payment clearing and settlement
tag 70

14 Clues: tag50 • tag20 • tag57a • tag 70 • RgltryRptg • IntrBkSttlmAmt • Cash management • InstgRmbrsmntAgt • :72:/ACC//BANK MANDIRI • Bank to Customer Statement • STRASSEN L 8009,LUXEMBOURG • Payment clearing and settlement • FI to FI Customer Credit Transfer • Financial Institution Identification

ADP Who's Who 2024-04-02

Across

Client Service Manager of the E-Mail Team
Director - Implementation
Senior Mentor who's last name is the opposite of "old"
Director of Client Service who sits in Elk Grove Village
This Implementation Manager shares the same last name as the actor who played Hannibal Lecter in The Silence of the Lambs
This Implementation Manager shares a name with the "Air Force Ones" & "Hot in Here" rapper
Regional Project Coordinator
Local Business Security Consultant in Elk Grove
Senior Manager Client Service & Product Support
Admin Assistant II who reports to Brian O'Hern
This Implementation Manager's name rhymes with "berry"
Client Service Manger - Technical Support Specialist Team
Senior Director Client Services
Senior Mentor who reports to Rachel Barth
Local Business Security Consultant in El Paso
VP - Client Services
Manager of the Elite Implementation Team

Down

This Implementation Team lead shares a name with a main character in the Disney movie "Aladdin"
This Client Service Manager is the manager of the "Mad Hatters" client service team
Implementation Team Lead shares the same last name as a Dodgers outfielder
Implementation Executive
This Client Service Manager's last name rhymes with "tunes"
This Client Service Manager's first name rhymes with "Harry"
Executive Assistant who has the same first name of "The Nanny" actress
Client Service Team Lead who sits in Elk Grove
Regional Project Coordinator who sits in Elk Grove Village
Implementation Team Lead who's last name is "cold"
This Implementation Manager shares a name with the patriarch of the fictional Addams Family
This Implementation Manager leads the Resource Coordinator Team
This Client Service Manager's first and last name begin with the same letter
SBS VP/GM
This Client Service Manager shares the same first name as a famous story book character of a free-spirited and mischievous young boy who can fly and never grows up
SBS SVP/GM
This Client Service Manager shares the same first name of a famous actor with the last name Gibson
our SBS Team Leads report to this Client Service Manager
This Client Service Manager is often referred to as "Glo"
Implementation Manager for Franchise Team
Client Service Team Lead who sits in El Paso
Director of Client Service who sits in El Paso
This Client Service manager with a last name of "multiple protection"
Manger of Partner Help Desk/Elite Service Team

41 Clues: SBS VP/GM • SBS SVP/GM • VP - Client Services • Implementation Executive • Director - Implementation • Regional Project Coordinator • Senior Director Client Services • Manager of the Elite Implementation Team • Client Service Manager of the E-Mail Team • Implementation Manager for Franchise Team • Senior Mentor who reports to Rachel Barth • ...

Marina and Miriams Follow up 2024-06-27

Marina and Miriams Follow up crossword puzzle

Across

contacting customers and offering new products services
to check if customer requires info and products
speaking to the customer with a device
its connection between two parties
products you can order
a written method of informing or contacting the customer
description and knowledge

Down

offering new range of goods
asking for current status and news
summarising of the conversation
a leaflet with products and offers and descriptions
outcome of the conversation or follow up
finding out more info and details
technical info about the products
informing customers of the new increases or offers
this is the result of a follow up

16 Clues: products you can order • description and knowledge • offering new range of goods • summarising of the conversation • finding out more info and details • technical info about the products • this is the result of a follow up • asking for current status and news • its connection between two parties • speaking to the customer with a device • outcome of the conversation or follow up • ...

EV event 2021-02-08

Across

the difference between Procurement cost and Salvage value is known as
The mechanism through which an organization directs and controls all the business activities which have an impact on quality is called (abbreviation)
The process of predicting future events, including product demand.
a postponement tactic where the production is started, however, the completion of a product is postponed until customer preference is known as ______differentiation
(refer to image 3)
which point indicates the ownership of goods transfers from the seller to the buyer only at the warehouse or the collecting point of the buyer?
In which model of Inventory control, amount of order and demand is known and order quantity is fulfilled instantaneously?
process of redesigning an organization
A sequence of activities and organizations involved in producing and delivering a good or service (2 words)
warranty service and litigation are examples of costs is an example of which failure cost
Total time needed for a group of jobs
GEM is divided into how many cells

Down

The fundamental purpose for the existence of any organization is described by its:
what trend is representing Ali baba during winters, summers, spring, and Autumn?
____time(refer to image 2)
identification of key product parameter/process characteristics to measure the current state takes place in which step of the famous Six Sigma Project Steps?
the cost incurred due to storing stocks?
The term for job processing order
continuous improvement
What is NY (refer to image 1)

20 Clues: (refer to image 3) • continuous improvement • ____time(refer to image 2) • What is NY (refer to image 1) • The term for job processing order • GEM is divided into how many cells • Total time needed for a group of jobs • process of redesigning an organization • the cost incurred due to storing stocks? • The process of predicting future events, including product demand. • ...

E-commerce Crossword puzzle 2013-09-20

E-commerce Crossword puzzle crossword puzzle

Across

loyalty- the type of store you would choice over others.
indicates the address of a web site.
Internet service providers- such as Boingo and Pronto offers wireless connection services.
process a business conducts over a computer network.
An easy-to-learn language that uses tags to structure text into headings.
name- is an addressing scheme employing words and phrases.
common underlying language or protocol.
the language that moves hypertext files across the internet.
the customer initiates the transaction, posting an intent or desire to buy certain product at a certain price.
applies to any business or organization that uses the Internet to sell its products.
Which allows consumers to easily access relevant information from governments agencies.

Down

Chain- the sequence of design production and marketing efforts a business conducts to deliver its products at the right price.
model- system of policies operation, resources, and technologies.
based search engines- which use automated computer programs to scan Internet databases.,
service Provider- a company that provides other companies or individuals.
Customization- the production of goods that offer specialized choice.
Wide Web- Made by Tim Berners-Lee.
host providers- A person that is the host.
demand- which pricing changes create a change in the amount of goods or services.
model allows consumer to interact with one another online to transact goods.
model applies when a business transacts information.
connecting the private sector to the government marketplace.

22 Clues: Wide Web- Made by Tim Berners-Lee. • indicates the address of a web site. • common underlying language or protocol. • host providers- A person that is the host. • process a business conducts over a computer network. • model applies when a business transacts information. • loyalty- the type of store you would choice over others. • ...

Business Terms 2015-07-03

Across

a onetime expense that doesn’t vary with business volume.
an organization that operates with the intention of making a profit.
the process of promoting, selling and distributing a product or service.
the ratio of profit divided by revenue displayed as a percentage.
the value of everything a company owns and uses to conduct their business.
a potential customer.
the degrading value of an asset over time.
the act of organizing and conducting a business to accomplish goals and objectives.
work done for pay that benefits another.
something produced or manufactured to be sold; a good.
the entire amount of income before expenses are subtracted.
how much money a business gets in return from an investment.
the management and allocation of money and other assets.
the amount of time it takes to recover the initial investment of a business.

Down

the value of what a business owes to someone else.
the total value of a business.
someone who organizes, manages and takes on the risk of starting a new business.
a system that provides quantitative information about finances.
an organization that provides supplies to a business.
revenues minus expenses.
a category of like businesses.
a specific group of customers at which a company aims its products and services.
money spent on supplies, equipment or other investments.
expenses that change in proportion to the activity of a business.
a formal agreement to do work for pay.

25 Clues: a potential customer. • revenues minus expenses. • the total value of a business. • a category of like businesses. • a formal agreement to do work for pay. • work done for pay that benefits another. • the degrading value of an asset over time. • the value of what a business owes to someone else. • an organization that provides supplies to a business. • ...

Business Terms 2015-07-03

Across

the value of what a business owes to someone else.
the value of everything a company owns and uses to conduct their business.
the act of organizing and conducting a business to accomplish goals and objectives.
a category of like businesses.
revenues minus expenses.
the total value of a business.
a onetime expense that doesn’t vary with business volume.
a system that provides quantitative information about finances.
expenses that change in proportion to the activity of a business.
something produced or manufactured to be sold; a good.
the entire amount of income before expenses are subtracted.
the ratio of profit divided by revenue displayed as a percentage.
the process of promoting, selling and distributing a product or service.
how much money a business gets in return from an investment.
a formal agreement to do work for pay.

Down

someone who organizes, manages and takes on the risk of starting a new business.
an organization that operates with the intention of making a profit.
an organization that provides supplies to a business.
a potential customer.
the amount of time it takes to recover the initial investment of a business.
the degrading value of an asset over time.
money spent on supplies, equipment or other investments.
a specific group of customers at which a company aims its products and services.
the management and allocation of money and other assets.
work done for pay that benefits another.

25 Clues: a potential customer. • revenues minus expenses. • a category of like businesses. • the total value of a business. • a formal agreement to do work for pay. • work done for pay that benefits another. • the degrading value of an asset over time. • the value of what a business owes to someone else. • an organization that provides supplies to a business. • ...

FS1090 - Chapters 4-7 2015-02-02

Across

Dainty tidbits that accompany the check meant to leave a sweet taste
The ability to put yourself in another's situation and feel what that person is feeling
Cleaning and polishing tableware, restocking condiments, and folding napkins
Large service items including platters, coffeepots, and silver trays
plates of all sizes, dishes, cups, saucers, underliners
Document used to track all the details and responsibilities of an event
assigned by the management with reference to one or two spots in the dining room: the front door or the kitchen door
French word for pinch
cloth Placed on the table first and is then covered with a second tablecloth
A banquet or special event that fills the entire dining room
Guests may have as many drinks as they like during a specified time period
Another name for reservation

Down

Interpreting body language and other nonverbal cues from a guest
The act of getting the customer to buy either more items or more expensive items
Guests pay for drinks as they are ordered
Designed to stimulate the appetite
Another name for silence cloth
Similar to cash bar yet different in the fact that host pays for all alcohol consumed
Another word for friands
utinsils and wares used in the dining room to serve the guest
French term referring to the flatware, glassware, and china that are set for the guest
A place setting intended for use with a specific type of meal and service

22 Clues: French word for pinch • Another word for friands • Another name for reservation • Another name for silence cloth • Designed to stimulate the appetite • Guests pay for drinks as they are ordered • plates of all sizes, dishes, cups, saucers, underliners • A banquet or special event that fills the entire dining room • ...

Crossword: Vocabulary about hotel and restaurant (V.2) 2024-01-06

Crossword: Vocabulary about hotel and restaurant (V.2) crossword puzzle

Across

A request to save a specific room for a future date.
A place that sells low-cost meals in a school or work-place, usually from a self-service counter.
A wine expert who advises guests on ordering or pairing wines.
The restaurant staff member who greets and seats customers upon arrival.
Extra money given by a guest to a waiter or other staff.
The fee the restaurant charges for opening and serving a bottle of wine brought by the customer.
A meal consisting of several dishes from which guests serve themselves.
A person who takes orders from guests and brings their food.
Dishes or diets that don't include animal products, esp.
The time of day usually spent eating dinner.
The written amount you must pay for a meal and drinks.

Down

Sweet food eaten at the end of a meal.
The list of foods and drinks served in a restaurant, café, hotel, etc.
A dish that's eaten before the main course - For an appetizer I'll have spring rolls, please.
One part of a meal.
Assistance or advice given to customers during and after the sale of goods.
A place with a kitchen and dining area where people pay to eat meals.
A drink, especially one other than water.
A cloth or paper towel for wiping your mouth and hands while eating.
A large cloth for covering a dining table.

20 Clues: One part of a meal. • Sweet food eaten at the end of a meal. • A drink, especially one other than water. • A large cloth for covering a dining table. • The time of day usually spent eating dinner. • A request to save a specific room for a future date. • The written amount you must pay for a meal and drinks. • Extra money given by a guest to a waiter or other staff. • ...

International marketing Crossword 2025-10-23

Across

The quantity of goods available for sale.
The process of sharing information between marketer and customer.
The practice of creating a unique name and image for a product.
The distribution channel or location where a product is sold.
A plan of action designed to achieve marketing goals.
Shared beliefs and customs that influence consumer behavior.
The process of businesses expanding beyond national borders.
The process of gathering information about markets and consumers.
How a company or brand is viewed by the public.
Creating new ideas or products to improve market performance.
The item or service being sold to consumers.
A visual symbol representing a company or brand.
A specific group of consumers aimed by marketing efforts.

Down

A person who buys and uses products or services.
Activities that communicate product benefits and persuade customers.
The desire of consumers to buy a product.
Relating to online or electronic marketing platforms.
The design and production of a product’s container or wrapper.
Selling goods to another country.
A public promotion of a product or service.
Buying goods from another country.
The amount of money charged for a product.
Rivalry among companies selling similar products.
A place or system where goods and services are exchanged.

Easy Rewards 2024-02-06

Across

Means to Compensate a customer
Account status that allows earning and redeeming points
Eagle eye account
Customer must accept in order to redeem points

Down

Item that is excluded from earning points
Great for the environment
Tool used to update a phone number for a customer
Tool where we can see a customers transactions, offers and bonus categories
Extra promotions customers can earn points from
Offers for a customer to earn extra points on their most ordered items
Where you access Eagle from
Term used when adjudicating an account after the fact

12 Clues: Eagle eye account • Great for the environment • Where you access Eagle from • Means to Compensate a customer • Item that is excluded from earning points • Customer must accept in order to redeem points • Extra promotions customers can earn points from • Tool used to update a phone number for a customer • Term used when adjudicating an account after the fact • ...

Ch. 1 - Economic Basics 2020-09-15

Ch. 1 - Economic Basics crossword puzzle

Across

The quantity of a good or service that producers can provide, determined by the costs of producing it and by the price people are willing to pay for it
A charitable organization or charity that does not seek profit from the operations of the business and raises funds for a specific goal
An organization, often a charitable organization, that does not seek to make a profit from the operations of the business
The value of a product or service expressed in dollars and cents and is determined by many factors, including supply and demand
Items necessary for survival such as food, clothing, or shelter
People who work to produce goods and services in a business; also known as workforce or labour
Items that can be seen and touched
The economic principle that demand goes up when prices come down, and comes down when prices go up
Quantity of goods and materials kept on hand
When consumers have the power to choose where they will buy goods and services, and how much they will pay for them
Resources such as equipment, a building, or money, that are used to produce goods and services
An individual or business that makes a product or provides services
Another name for economic resource
A person who takes risks and starts a venture to solve a problem or to take advantage of an opportunity
The way business and government work together to provide goods and services to consumers, and ensures that a country’s resources will not be overstretched
Expenditures
A situation in which two or more businesses try to sell the same type of product or service to the same customer
Patrons of a particular store or business
The amount of money that is required for product

Down

When businesses are in control and can charge high prices and raise prices when costs go up
A person who buys goods and services. Also referred to as a customer
A five-step procedure that assists in making the most appropriate choice among competing alternatives
An independent association of persons who utilize the goods and services offered and come together to meet their economic, social, and cultural needs and goals
A product or service that consumers no longer want because it has become outdated or outmoded or has been replayed by a new or improved product
Having the ability to pay all debts
The means through which goods and services are made available to consumers
Mutually dependent; relying on others who also rely on you
Any business that employs fewer than 500 people
Any location where producers and consumers come together to engage in the buying or selling of goods and services
Assistance provided, usually in return for payment, that satisfies needs or wants of consumers
Items not necessary for survival but that adds pleasure and comfort to life
The quantity of a good or service that consumers are willing and able to buy
organization A charitable organization or charity that does not seek profit from the operations of the business and raises funds for a specific goal
The economic principle that supply goes up when prices go up, and comes down when prices come down
Reward
The raw materials that come from the earth, the water, and the air

36 Clues: Reward • Expenditures • Items that can be seen and touched • Another name for economic resource • Having the ability to pay all debts • Patrons of a particular store or business • Quantity of goods and materials kept on hand • Any business that employs fewer than 500 people • The amount of money that is required for product • ...

MRKT2003 Module 10 Analytics 2024-03-30

MRKT2003 Module 10 Analytics crossword puzzle

Across

The defined action that visitors should perform on a website, or the purpose of the website.
A step a visitor takes in the conversion process.
The _____-path is the journey a user takes through a website.
An interpretation of data captured, usually one metric divided by another.
____ analytics tools help you understand what people do with your website.
Filtering visitors into distinct groups based on characteristics to analyse visits.
A defined unit of measurement.
____ analytics is determining what can happen, while prescriptive analytics is determining what can we do.
A Conversion ____ is a defined path that visitors should take to reach the final objective.

Down

A desired outcome of a digital marketing campaign.
____ Analysis, also called Opinion Mining, helps get better customer insights. It is a process that analyzes information about how the customer feels about a company, its brand, and its product or service.
An individual visiting a website.
Completing an action that the website wants the user to take. Usually a these result in revenue for the brand in some way. They include signing up to a newsletter or purchasing a product.
A metric that shows whether an objective is being achieved.
On-____ SEO auditing analyzes website pages for technical issues.
The On-site ____ will help you collect in-the-moment responses from users about what they’re actually looking for.
____ analysis helps you monitor the volume and activity of visitors to your website, and determine your most successful pages and traffic generation techniques.

17 Clues: A defined unit of measurement. • An individual visiting a website. • A step a visitor takes in the conversion process. • A desired outcome of a digital marketing campaign. • A metric that shows whether an objective is being achieved. • The _____-path is the journey a user takes through a website. • On-____ SEO auditing analyzes website pages for technical issues. • ...

MRKT2003 - Module 10 2025-03-22

Across

The _____-path is the journey a user takes through a website.
____ analytics tools help you understand what people do with your website.
____ Analysis, also called Opinion Mining, helps get better customer insights. It is a process that analyzes information about how the customer feels about a company, its brand, and its product or service.
A step a visitor takes in the conversion process.
A Conversion ____ is a defined path that visitors should take to reach the final objective.
An individual user who enters a website.
On-____ SEO auditing analyzes website pages for technical issues.
____ analysis helps you monitor the volume and activity of visitors to your website, and determine your most successful pages and traffic generation techniques.
A metric that shows whether an objective is being achieved.
A desired outcome of a digital marketing campaign.
The defined action that visitors should perform on a website, or the purpose of the website.

Down

A defined unit of measurement.
The On-site ____ will help you collect in-the-moment responses from users about what they’re actually looking for.
Filtering visitors into distinct groups based on characteristics to analyse visits.
Completing an action that the website wants the user to take. Usually a these result in revenue for the brand in some way. They include signing up to a newsletter or purchasing a product.
____ analytics is determining what can happen, while prescriptive analytics is determining what can we do.
An interpretation of data captured, usually one metric divided by another.

17 Clues: A defined unit of measurement. • An individual user who enters a website. • A step a visitor takes in the conversion process. • A desired outcome of a digital marketing campaign. • A metric that shows whether an objective is being achieved. • The _____-path is the journey a user takes through a website. • ...

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