customer service Crossword Puzzles
CS&Q and CCC 2023-05-17
Across
- from work, Harsha has a keen interest in sports. He was the college captain for three years in inter-college basketball and played for state C division basketball clubs like Ambedkars and Young bulls. He also participated in a decathlon tournament in 2018 and secured the 3rd runner-up position.
- his machine application experience and knowledge, Bhagwan found a workaround solution by using relay R1 in their SE ATV930 drive sets for under voltage protection level of 255 VDC (programmable). They tested the solution on 3-4 machines during every machine cycle and achieved success in each one.
- the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible.
- lessons learned from this experience included the importance of reaching a conclusive agreement with customers regarding the Quality Plan, early engagement with stakeholders in case of repeated failures, and closing the loop on corrective actions.
- known for their stringent Quality Work Plan, closely monitors it with a dedicated quality team. However, issues related to short shipment, wrong shipment, product changes, and non-functioning products were identified during the incoming quality inspection, leading to rejections. Customer satisfaction was affected, and the Supplier Corrective Action (SCAR) required improvement as per customer requirements.
- final benefit was a hassle-free customer experience with fewer non-conformances, resulting in increased customer confidence and containment of future relationship risks. The disruption score significantly improved from 85% in 2022 to a perfect score of 100% in Q1 2023.
- Cable Industries manufacturing company that faced a recurring problem. The cage motor would freewheel during undervoltage conditions, causing cable strands to twist and break, resulting in time-consuming repairs and reduced cable quality. The company reached out to their technical support agent, Bhagwan Dasila, for help.
- address these challenges, Schneider' CS&Q formed a cross-functional team to identify specific requirements for this unique situation. Collaboration between CS&Q Sales, Plant Quality, and other stakeholders began to minimize failures. Additional inspections were implemented at the Hyderabad plant, ensuring stricter scrutiny of products before delivery. In the case of bonded warehouse supply, sourcing plants incorporated additional checks for approval.
Down
- to Bhagwan's technical expertise and prompt resolution of the issue, the company received appreciation from their National Sales team and opened a pathway for future orders of similar machines from the OEM and end-users. This also saved a business worth 10 crores with the existing OEM, resulting in increased customer satisfaction.
- 2012, Harsha started a new journey at Schneider Electric as a technical support engineer. His consistent performance and dedication led to his on-role appointment just six months later. Harsha's passion for handling email customers and challenges motivated him to learn more about the 3-phase process and order creation.
- story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many.
- journey from being a sales representative during his engineering studies to becoming a technical support engineer for ITB product support at Schneider Electric is a story of dedication and hard work.
- :- Harsha
- May 2021, he achieved 100+ RTR with only four NO's of NSS response from customers. Currently, he is part of the VIP team supporting ETS and VIP customers with different Bu's.
- completing his engineering degree, Harsha had a brief stint as a sales engineer at Elcamino Technologies, but he soon realized that his true passion lay in IT hardware support engineering. He joined Orient Technologies as a customer support engineer, where he worked for over five months .
15 Clues: :- Harsha • the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible. • story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many. • ...
Credentials Overview 2021-06-08
Across
- Customer closes account for 1-12 months.
- Ordering a device assigned to a truck.
- Moving a device from one truck to another.
- Request for Velcro order.
- Sharing information on a case that others may need to know.
- Closed account per customer request.
- Changing DOTs
- Need for inventory device orders.
- Added overweight to a truck.
- Adding a truck to an account.
- Call request info about bypass in FL.
Down
- Police officer calls to get info about an account.
- Customer inquires about a letter from Verifications dept.
- Adding new contact.
- Account: Activating a closed account.
- Assign device to truck.
- Removing a truck from an account.
17 Clues: Changing DOTs • Adding new contact. • Assign device to truck. • Request for Velcro order. • Added overweight to a truck. • Adding a truck to an account. • Removing a truck from an account. • Need for inventory device orders. • Closed account per customer request. • Account: Activating a closed account. • Call request info about bypass in FL. • ...
DEFINITIONS - W8Q3 Word Wall 2021-03-11
Across
- Motivates or encourages one to do something.
- A person or company that sells goods in large quantities at low prices.
- Marketing strategy designed to encourage customers to continue to do business.
- Value or experience a company's customers can expect to receive every single time.
- A tip; given voluntarily or beyond obligation usually for some service.
- A fixed regular payment based on the hour.
- When an employer moves an employee up in the hierarchical levels within an organization.
- A fee paid based on a percentage of sale made by an employee or agent.
- Business that sells goods directly to the customer.
- Political, Economic, Social, Technological, Environmental and Legal factors (external factors; used to analyze the key factors influencing a product/service or organization).
Down
- A working class person who performs manual labor.
- Requires very little thought after the original decision has been made (soap, detergent, toothpaste).
- The publicization of a product, organization or venture so as to increase sales or public awareness.
- The consumer, at times, is driven by emotions while buying certain products.
- A highly involved product, possibly a high investment as well (multiple people involved; high risk).
- A person who performs professional, desk, managerial or administrative work.
- Requires a moderate amount of time and effort (buying a tv, new car).
- A fixed regular payment made by an employer to an employee.
18 Clues: A fixed regular payment based on the hour. • Motivates or encourages one to do something. • A working class person who performs manual labor. • Business that sells goods directly to the customer. • A fixed regular payment made by an employer to an employee. • Requires a moderate amount of time and effort (buying a tv, new car). • ...
Intro to Marketing, Principles of Entrepreneurship - Barnhart 2025-04-01
Across
- A semi-fictional representation of an ideal customer based on market research and real data about existing customers, used to guide marketing strategies.
- The practice of managing the spread of information between an organization and the public to build a positive image.
- The study of how individuals make decisions to spend their available resources on consumption-related items.
- The process of gathering, analyzing, and interpreting information about a market, including information about the target market and consumers.
- A measurable value that demonstrates how effectively a company is achieving key business objectives.
- Short-term incentives to encourage the purchase or sale of a product or service, such as discounts or coupons.
- A paid form of communication that promotes products or services to potential customers.
- A specific group of consumers at which a company aims its products and services.
- The assessment of the strengths and weaknesses of current and potential competitors within a market.
Down
- The tendency of consumers to continue buying the same brand or product over time.
- The strategy of establishing a brand or product in a specific place in the minds of consumers relative to competitors.
- A performance measure used to evaluate the efficiency of an investment, calculated by dividing the net profit by the cost of the investment.
- The process of promoting, selling, and distributing a product or service to consumers.
- A statement that outlines why a consumer should choose a product or service, highlighting its unique benefits.
- The use of the internet and online-based technologies to promote products and services.
- The process of dividing a broad consumer or business market into sub-groups based on shared characteristics.
- The practice of creating a name, symbol, or design that identifies and differentiates a product from other products.
17 Clues: A specific group of consumers at which a company aims its products and services. • The tendency of consumers to continue buying the same brand or product over time. • The process of promoting, selling, and distributing a product or service to consumers. • The use of the internet and online-based technologies to promote products and services. • ...
Day 2 - SWR National Customer Service Week 2020-10-05
10 Clues: Not Negative • Ready to assist • Not a complaint • From Ear to Ear • I can't get no..... • To hear attentively • Verbal or non-verbal • A thorough understanding • The building of a relationship • You don't want a bad one of these
Rise Up 2.1-Customer Service and Sales 2023-12-06
Across
- The delivery of a positive, memorable experience that is more than what the customer expected.
- Something that represents a retailer on the internet.
- Specialized bar codes that contain product or store information.
- Interactive computers with customized software that provides access to information and applications.
- The help, information, and recommendations that company representatives give to people who explore or buy its products and/or services.
- Technology to electronically display images, video, web pages and text.
Down
- The unique way that the organization's employees interact with each other and with customers.
- The measure of how happy a customer is with a specific transaction and with their overall experience with the retailer.
- An extension of the company brand, a benefit of doing business with them.
- The overall impression gathered from information that is seen,heard and experienced by customers who encounter a business, its products and services.
10 Clues: Something that represents a retailer on the internet. • Specialized bar codes that contain product or store information. • Technology to electronically display images, video, web pages and text. • An extension of the company brand, a benefit of doing business with them. • ...
Actividad 2. Cross Word 2022-07-20
Across
- Type of chain that is defined as the series of activities carried out to bring the manufactured product to the final customer.
- It is the facility that a customer has to return the merchandise that does not satisfy him
- Types of corporations or organizations of two or more centrally owned and operated stores that carry generally the same product lines.
- is a place to maintain and/or store inventory, raw material or finished product
- Consists of packaging the product to be handled during the loading and unloading process, in accordance with what was previously established with the client or, where appropriate, with the transport service provider.
- Type of delivery where the product is shipped directly from the manufacturer to the customer, inventories are located with the manufacturer, the distribution chain has a high level of product availability with low inventory levels.
- What type of company can have many nodes according to the number of suppliers that send raw materials?
- What should we consider to design a distribution chain?
- Engineering Examines material and component requirements early in product design to ensure a balance of quality at low cost.
- are points in the network from which arcs emerge.
Down
- is a warehouse where, in addition to carrying out inventory storage activities, consolidation and deconsolidation operations are carried out to disperse the product volume
- This type of chain is organized according to the type of distribution and includes all the modes of transport involved in it.
- These types of stores do not have corporate, such as hardware stores, floor and tile sales, miscellaneous, etc.
- logistics type that is carried out in the warehouses to support returns management activities, to facilitate the reverse flow of the product that was not sold or to meet guarantees due to failure.
- consists of verifying the order and loading it on the transport, for this, conveyor belts and material handling equipment are used for unit loads.
- Type of storage that provides inventory support, to make production efficient due to the restrictions imposed by suppliers and customers.
- In this plan, the manufacture of the order is organized in the established time according to the contracts made with the clients.
- What type of transport consists of the articulation of different modes of transport using a single cargo size, generally containers?
- are the end points of the supply chain
- is a company that manufactures the products or parts thereof that serve as inputs for another process that is carried out in companies that transform or assemble parts that are later sold to the market.
- These products move from the manufacturer to the final customer.
21 Clues: are the end points of the supply chain • are points in the network from which arcs emerge. • What should we consider to design a distribution chain? • These products move from the manufacturer to the final customer. • is a place to maintain and/or store inventory, raw material or finished product • ...
Mobi Times Crossowrd Puzzle - All About Activations 2021-07-20
Across
- Before we can start the activation process, we need to confirm that the customer not only lives in the US, but is currently ----- there for the activation process to go through
- It’s important to confirm that all BYODs are ---- before beginning a conversation about activation
- If their device is certified & their number is portable, it’s best practice to check what their ---- will look like on our network before going ahead
- George (1) has an iPhone 12 PRO MAX, when you activate him, you will need to do so with a ------- (2 words)
- Billi (2) has had an opportunity to test out our service & they love it! Now they want to port in an existing number, in place of the one we generated first. The first thing you’re going to do is check ----
- George (2) You will need to make sure, once activation is complete, that George’s ---- matches his actual device
- It’s best practice to add this feature every time you activate a new line. It’s much more work to add later & costs nothing on our Mobi Plans.
- Sally (4) can insert her SIM card once you see that the the line is showing as ----
- Billi (4) The next item for Billi’s post activation port in, is to set up a ------, using the information on their phoenix account, & begin the Port in. (2 words)
- Presently, if you check portability & it comes back SPRINT PORTABLE, VERIZON NOT PORTABLE. Is it portable? (Fr.)
Down
- Before you complete your activation call/chat, it’s best practice to ask if the customer would like to add an ----- (2 words)
- When a customer brings their own device & you confirm that their device is certified, the next step is to ----- their device
- Billi (3) Once portability is confirmed you will ---- Billi’s original line
- The ------- is the last day that a customers BCD can be in the month
- Sally (1) is activating on the 30th, through the app, with the Mobi Plan. You finish up & instead of initial payment, or MPA promo code, you use cheque payment code -----
- Sally (2) You then add a $9.99 ---- to Sally’s account
- It’s best practice, when a customer purchases a device for their activation, to offer them ---. If they choose to opt out, & then change their mind after 7 days, their monthly premium will almost certainly go up.
- Sally (3) Finally, you advise Sally that she will be charged for taxes/fees on the ----
- Customers need to be in the USA to activate, but they can be roaming domestically (True/False)
- Billi (5) In place of payment, as you set up their new line, you will input this cheque name
20 Clues: Sally (2) You then add a $9.99 ---- to Sally’s account • The ------- is the last day that a customers BCD can be in the month • Billi (3) Once portability is confirmed you will ---- Billi’s original line • Sally (4) can insert her SIM card once you see that the the line is showing as ---- • ...
Entrepreneurship 2023-02-27
Across
- determine the purchasing power of customer
- that talk about what people value most in their live.
- classifies people according to their level of expertise in using a product
- This refers to the long-term investment for the actual business establishment positioning the way the customers receive the enterprise and its products/services in their minds.
- can be carried out at various stages of a business life cycle, from pre-launch and beyond
- The opportunity can potentially lead to a wide range of possible products or service offering, thus, tapping many markets segments of the industry.
- the environmental surrounding, define and limit the choices available to customers.
- an essential written document that provides a description and overview of your company's future
- a customer that will actually use your products or services on a day-to-daybasis
- can be more important than the product itself
- often dictates what is acceptable or unacceptable
- This would determine the needed capacity of operations.
- the activity of setting up a business
- the most difficult task of the entrepreneur because of the many ways customers can be divided and segmented.
- the specific, measurable results that companies hope to maintain as their organisation grows
- lays out what is important to the different customer segments from their differing points of
- describes and clearly defines a new idea for a business initiative
Down
- positive perspective we hold about life
- the first section of a business plan and is generally considered the most important
- identify how each individual enterprise will compete within its respective market and industry
- Knowing how much, how frequent, and when to deliver to customers.
- marketing map that represents the products features and attributes competitors in the
- Opportunities that have good chances of expanding through branches, distributorships, dealerships, or franchise outlets in order to attain rapid growth are better
- (e.g., gender, age, place of residence, income class, etc.)will be the most basic approach in determining the target segment.
- kind of market research that can be carried out individually or as a business,
- The opportunity must match the values and desired virtues that you or wish to impart.
- introducing something new into your business
- It is important to determine the sales potential of the product or services you want to offer
- a quantity of goods or services produced in a specific time period
- needs and wants of the customer personal likes and dislikes, and includesthe satisfaction of thirst, hunger and shelter.
- these are lifestyle
- location where the best access of the customers
- roots of the customers needs and wants classification.
- any resources used to create goods and services
34 Clues: these are lifestyle • the activity of setting up a business • positive perspective we hold about life • determine the purchasing power of customer • introducing something new into your business • can be more important than the product itself • location where the best access of the customers • any resources used to create goods and services • ...
Chapter 2 Vocabulary 2023-01-03
Across
- lowest rate at which a worker can be paid
- wages earned for the sale of items
- wages earned for each item created
- workers know enough to use machinery
- laborers with the highest level of knowledge and skills
- amount of pay that is earned after taxes and other deductions
- money given to an employee by the customer for a service provided
- factors which will affect the amount of income tax that is withheld
- amount of pay that is earned before taxes and other deductions
Down
- individual laborers that use machinery without supervision
- tax deductions from your paycheck
- rate of pay for hours worked over 40 hours a week
- wages earned for each hour worked
- base level of labor
- allows income to be exempt based on number of dependents
- someone who is supported by the income of a tax payer
- wages earned for a set period of time
17 Clues: base level of labor • tax deductions from your paycheck • wages earned for each hour worked • wages earned for the sale of items • wages earned for each item created • workers know enough to use machinery • wages earned for a set period of time • lowest rate at which a worker can be paid • rate of pay for hours worked over 40 hours a week • ...
FAI Crossword 2025-04-24
Across
- Enables deep learning models .
- Overlaying digital elements on real scenes .
- AI driven vehicles are often described as this .
- Programming language also supported by TensorFlow .
- Open source library used for computer vision tasks .
- Platform that offers free access to GPUs and TPUs for AI development .
- This AI field involves machines that help automate logistics or homes .
- Google developed AI platform .
Down
- The parent company of AWS .
- AI generated content must pass this type of detection to ensure originality .
- Industry using AI for voice based diagnosis .
- OpenCV is mainly used for this type of processing .
- They automate customer service by handling inquiries without human intervention .
- AWS is a leading platform in ______ computing
- AI uses this type of model along with GPT to generate human like text .
- The type of AI model used by Jasper for content generation .
- These tools operate on the internet , enabling access from anywhere .
17 Clues: The parent company of AWS . • Enables deep learning models . • Google developed AI platform . • Overlaying digital elements on real scenes . • Industry using AI for voice based diagnosis . • AWS is a leading platform in ______ computing • AI driven vehicles are often described as this . • OpenCV is mainly used for this type of processing . • ...
CR/LN/AV Crossword 2021-12-13
Across
- We can use _____ for AV if the AV is for an address flag in the credit check or LexisNexis work item. (1 word)
- Customers that have a Facta alert without a phone number will have to contact what credit bureau to have it updated or removed? (1 word)
- A customer with a previous CF loan charge off can not move forward with CF for __________ from the charge off date (2 words)
- When filling out a SSA-89 to send to a customer you must use the customer's legal name, date of birth, and social security number as it appears on their __________.(2 words)
- A SSA-89 document must be returned by the customer signed & dated as a ___ file (abbreviation)
- This is the website where we upload the signed and dated SSA-89 form the customer to see if it is "verified as match" (abbreviation)
- This is the name of a ticket we submit to clear a customers previous credit pull. (abbreviation)
Down
- We check this to see if we need an AV for registration purposes.(3 words)
- The customer must be in ________ on their previous loan(s) to move forward with another CF purchase (2 words)
- Where do you go to get a blank SSA-89 form? (1 word)
- We can not move forward with Carvana financing (CF) with an open _______. (1 word)
- Before sending a customer a SSA-89 we should always check and make sure the SSN is not ________. (1 word)
- _____ alerts can be from 90 days to 7 years (1 word)
- A customer is only allowed ___ attempts to pass the KIQ. (1 word)
- The majority of our AV docs we accept must be dated within _____ days. (2 words)
15 Clues: Where do you go to get a blank SSA-89 form? (1 word) • _____ alerts can be from 90 days to 7 years (1 word) • A customer is only allowed ___ attempts to pass the KIQ. (1 word) • We check this to see if we need an AV for registration purposes.(3 words) • The majority of our AV docs we accept must be dated within _____ days. (2 words) • ...
WHL DAY 1 2022-09-26
Across
- licensed to research, develop, market and produce medications
- assists with missing totes
- Healthcare provider located at the corner of happy and healthy
- Need assistance with a Prebook requests
- Customer has inquiries about their balance
- AB is a Wholesale _________
- Competitor of AB
- Specialty Distributor within AB
Down
- Team that we send requests for reports for the customer
- report driver issues to
- Your manager
- Animal Healthcare within AB
- Usually grey or blue and it's what WHL product is typically delivered in
- If a customer needs their password reset for the ordering platform
- Need assistance with an emergency delivery
- We are ______ in our responsibility to create healthier futures
- DC team handling Controlled Substance regulations
17 Clues: Your manager • Competitor of AB • report driver issues to • assists with missing totes • Animal Healthcare within AB • AB is a Wholesale _________ • Specialty Distributor within AB • Need assistance with a Prebook requests • Customer has inquiries about their balance • Need assistance with an emergency delivery • DC team handling Controlled Substance regulations • ...
U3 AOS 3 mid-topic revision crossword level 1 2025-05-05
Across
- Teams of employees that meet regularly in TQM to discuss production improvements.
- A materials management strategy that is a detailed list of materials needed for production.
- Helps to reduce wastage during the production process.
- Requires a business to meet the quality standards for their industry set by a third party assessor.
- A key element of an operations system which is the resources used in the production process.
- A materials management strategy which may involve looking at previous sales data as a way of determining material needs.
- A computer-controlled process for producing goods
- A quality management strategy which is a whole-organisation commitment to excellence and continuous improvement.
Down
- The area of management responsible for producing goods/services
- A quality management strategy that involves regular inspections during the production process.
- The use of technology in operations can often increase the _____ of production.
- A materials management strategy that documents what will be produced and when.
- A business that produces tangible products
- Improvements in efficiency can help to reduce production _____.
- A materials management strategy where materials are delivered just as they are needed for the production process. arrives just as it is needed
- A business that produces outputs that can't be stored.
- A key element of an operations system which is the final good or service delivered to customers.
- Improvement in effectiveness in operations can help to improve ______ satisfaction.
18 Clues: A business that produces tangible products • A computer-controlled process for producing goods • Helps to reduce wastage during the production process. • A business that produces outputs that can't be stored. • The area of management responsible for producing goods/services • Improvements in efficiency can help to reduce production _____. • ...
Referral Crossword 2024-04-17
Across
- Which visa product is designed to help build or establish credit?
- Which visa product requires a minimum $5,000 limit?
- Which lending product is best to offer member with courtesy pay or NSF fees?
- What deposit product allows members to accrue more dividends but incur a fee with early withdrawal?
- What can members use online to lock their card as they please?
- In what MRM insurance category do you enter an auto insurance request?
- Which share is required to have a minimum of $2,500 to start earning dividends?
- What type of referral includes meeting with a wealth advisor for free?
- Which type of insurance covers our furry family members?
- What deposit product has a tiered dividend rate?
- Which of our lending products lets members take advantage of the equity in their home?
- What product is a line of credit associated with a plastic card?
Down
- What can members sign up for to avoid paper statement fees?
- What can members use to move balances from high rate cards to ours for a lower rate?
- Which visa product offers 2% cash back on gas and groceries and 1% on all other purhcases?
- What team is the best in Customer Service?
- How can members move money from one institution to the other online?
- What self service option gives members the option to deposit a check via OLB?
18 Clues: What team is the best in Customer Service? • What deposit product has a tiered dividend rate? • Which visa product requires a minimum $5,000 limit? • Which type of insurance covers our furry family members? • What can members sign up for to avoid paper statement fees? • What can members use online to lock their card as they please? • ...
VAT Basics 2021-09-02
Across
- Goods sent from your home country to a warehouse or client’s storage facility in another EU country
- A sequence of numbers made up of six, eight or ten digits which are used within the EU countries or outside the territory for maintaining details of goods sold/purchased
- VAT on purchases
- No VAT to reclaim
- A declaration indicating the Sales (dispatches) and purchases (arrivals) of goods across EU borders
- Point The point in time when VAT becomes due
- Customer has the obligation to account for VAT on the supply
Down
- B2B sales through internet or through catalogues
- The place of supply for gas, electricity and similar power supplies in where the ……..is located
- A local entity that represents foreign traders for VAT purposes, usually in countries where the traders must VAT register but cannot do so themselves.
- the official department that administers and collects the duties levied by a government on imported goods.
- A document that contains details of Goods/service, buyer, seller details, price, discount, tax rate and other details
- Doesn't have to pay any VAT, but you still have the right to deduct the VAT you paid on purchases directly related to the sale
- An establishment other than the business establishment, which has the human and technical resources necessary for providing or receiving services permanently present.
14 Clues: VAT on purchases • No VAT to reclaim • Point The point in time when VAT becomes due • B2B sales through internet or through catalogues • Customer has the obligation to account for VAT on the supply • The place of supply for gas, electricity and similar power supplies in where the ……..is located • ...
AMAZON TERMS 2020-12-25
Across
- is when the seller is in control of his entire handling and shipping process.
- you store your products in Amazon's fulfillment centers, and we pick, pack, ship, and provide customer service for these products.
- are displays of a single product according to a defined theme, such as color, size, or another classification
- badge given by Amazon to the top-selling product per category
- Amazon recommends highly rated, well-priced products available to ship immediately.
- white box on the right side of the Amazon product detail page, where customers can add items for purchase to their cart.
- This premium content feature allows Brand Registered Sellers to showcase the unique value proposition of their products through enhanced images and text placements.
- reviews customer feedback about products they have purchased and used
Down
- storage warehouses
- 10-character identifier assigned to products
- Amount of products and goods available to ship.
- Amazon organizes groupings of products into categories and sub-categories. Some categories require approval, while others do not.
- an e-commerce platform owned and operated by Amazon that enables third-party sellers to sell new or used products
- are keyword- or product-targeted ads that promote your individual listings and appear in shopping results and on product detail pages on Amazon.
14 Clues: storage warehouses • 10-character identifier assigned to products • Amount of products and goods available to ship. • badge given by Amazon to the top-selling product per category • reviews customer feedback about products they have purchased and used • is when the seller is in control of his entire handling and shipping process. • ...
Welcome to Retail Definitions 2021-08-25
Across
- even though ownership is typically limited to a single or small number of owner investors, private businesses can be large companies with many retail locations and centralized business operations.
- retailing Offers customers the opportunity to interact with multiple options in their ecosystem.
- produces finished products.
- people who purchase goods or services from a business.
- retailing integrates the channels to create seamless consumer experience through technology.
- typically a single store or a small, regional chain, these retailers are able to tailor their offerings to meet the needs of local customers.
- a store which sells directly to customers.
Down
- an interconnected system of approaches for meeting the goal of retailing, which is to provide customers with the merchandise and service they want when, where and how they want to experience and purchase them.
- a business owned by shareholders through publicly traded stock.
- a business or person that sells products and/or services to customers.
- a license is granted to another entity to retail a customer's products or services in a particular area; consistency in the customer experience is critical.
- buys large quantities of products directly from the manufacturer and then sell smaller amounts of retailers.
- physical goods that are brought and sold.
- intangible, can not be physically owned by the customer.
14 Clues: produces finished products. • physical goods that are brought and sold. • a store which sells directly to customers. • people who purchase goods or services from a business. • intangible, can not be physically owned by the customer. • a business owned by shareholders through publicly traded stock. • ...
VAT Basics 2021-08-05
Across
- Goods sent from your home country to a warehouse or client’s storage facility in another EU country
- the official department that administers and collects the duties levied by a government on imported goods.
- An establishment other than the business establishment, which has the human and technical resources necessary for providing or receiving services permanently present.
- VAT can not be reclaimed
- Doesn't have to pay any VAT, but you still have the right to deduct the VAT you paid on purchases directly related to the sale
- B2B sales through internet or through catalogues
- A sequence of numbers made up of six, eight or ten digits which are used within the EU countries or outside the territory for maintaining details of goods sold/purchased
Down
- A document that contains details of Goods/service, buyer, seller details, price, discount, tax rate and other details
- A local entity that represents foreign traders for VAT purposes, usually in countries where the traders must VAT register but cannot do so themselves.
- The place of supply for gas, electricity and similar power supplies in where the ……..is located
- A declaration indicating the Sales (dispatches) and purchases (arrivals) of goods across EU borders
- Point The point in time when VAT becomes due
- Customer has the obligation to account for VAT on the supply
- VAT on purchases
14 Clues: VAT on purchases • VAT can not be reclaimed • Point The point in time when VAT becomes due • B2B sales through internet or through catalogues • Customer has the obligation to account for VAT on the supply • The place of supply for gas, electricity and similar power supplies in where the ……..is located • ...
Marketing 2024-05-29
Across
- A Pepsi can that is seen throughout a movie (2 words)
- when consumers methodically go through all of the steps in decision making, such as when purchasing a home, they use... (3 words)
- A company that completes almost all of its business activities through the internet is known as
- A catchy phrase used in an advertisement that is associated with a product
- Of the various types of social media, which one allows for collaboration among large groups of people (2 words)
- is a frame of mind developed from a person's value, beliefs, and feelings
Down
- Identifying your target audience and developing marketing strategies takes place in which function of marketing? (2 words)
- A product placement is also referred to as _______ (2 words)
- Selecting an appropriate brand name and packaging for a new snack food is (2 words)
- When a business needs to make a case for why customers should buy its product, the promotional goal should be to
- An approach to customer service that gives employees the authority to solve many customer problems (2 words)
- Retailers are responsible for the most final _____ decisions.
- A motive that is purely based on emotions, beliefs or attitudes
- _____ directs a company's marketing mix at a large and heterogenous group of consumers (2 Words)
14 Clues: A Pepsi can that is seen throughout a movie (2 words) • A product placement is also referred to as _______ (2 words) • Retailers are responsible for the most final _____ decisions. • A motive that is purely based on emotions, beliefs or attitudes • is a frame of mind developed from a person's value, beliefs, and feelings • ...
Review For Vocabulary From Unit 1 to Unit 3 2023-03-08
Across
- a long stick with a crosspiece at the top, used as a support under the armpit by a person with an injury or disability.
- a repayment of a sum of money, typically to a dissatisfied customer.
- a word used to describe an incredibly funny situation
- is a deceptive scheme or trick used to cheat someone out of something, especially money
- fee, an amount of money charged by a company or store for accepting returned goods and giving the customer their money back
- a man to whom someone is engaged to be married
- the main events of a play, novel, movie, or similar work, devised and presented by the writer as an interrelated sequence
Down
- is a transaction record that the seller issues at the time of sale to verify the provided product or service and the amount the buyer paid
- a state where a person becomes irate
- a recording of the music from a movie or a play
- something that is given to a charity, especially a sum of money
- a flexible strap or belt used in the form of a loop to support or raise a weight.
- person telling a story in the third or first person
- an emotion that makes you afraid
14 Clues: an emotion that makes you afraid • a state where a person becomes irate • a man to whom someone is engaged to be married • a recording of the music from a movie or a play • person telling a story in the third or first person • a word used to describe an incredibly funny situation • something that is given to a charity, especially a sum of money • ...
Induction 2021-02-05
Across
- Product - What does LMS stand for ?
- IS - Who is the Chief of Decision Analytics ?
- BSI - Which award did BSI win twice ?
- HR - Safeguard our _________
- Product - There are 4 stages in the Customer Lifecycle i.e Prospecting, Acquisitions, Customer Management and __________
- Information Security - What is in place to block out unauthorized access while permitting outward communication ?
- ROA - What does ROA stand for ?
Down
- Customer Services & Support - Name the first core competencies of the Customer Services Team ?
- About Experian - How many countries do we have offices in ?
- HR - Innovate to ________
- HR - What is our performance management system called ?
- CRC - Name one of the core functions of this department that starts with a S ?
- Facilities - What does FFS stand for ?
- CRC - Name one of the core functions of this department that starts with a S ?
- Finance - Who is our company's CFO ?
15 Clues: HR - Innovate to ________ • HR - Safeguard our _________ • ROA - What does ROA stand for ? • Product - What does LMS stand for ? • Finance - Who is our company's CFO ? • BSI - Which award did BSI win twice ? • Facilities - What does FFS stand for ? • IS - Who is the Chief of Decision Analytics ? • HR - What is our performance management system called ? • ...
Induction 2021-02-05
Across
- HR - Safeguard our _________
- ROA - What does ROA stand for ?
- CRC - Name one of the core functions of this department that starts with a S ?
- About Experian - How many countries do we have offices in ?
- Product - What does LMS stand for ?
- Customer Services & Support - Name the first core competencies of the Customer Services Team ?
- Finance - Who is our company's CFO ?
- BSI - Which award did BSI win twice ?
Down
- Product - There are 4 stages in the Customer Lifecycle i.e Prospecting, Acquisitions, Customer Management and __________
- HR - What is our performance management system called ?
- Facilities - What does FFS stand for ?
- Information Security - What is in place to block out unauthorized access while permitting outward communication ?
- IS - Who is the Chief of Decision Analytics ?
- HR - Innovate to ________
14 Clues: HR - Innovate to ________ • HR - Safeguard our _________ • ROA - What does ROA stand for ? • Product - What does LMS stand for ? • Finance - Who is our company's CFO ? • BSI - Which award did BSI win twice ? • Facilities - What does FFS stand for ? • IS - Who is the Chief of Decision Analytics ? • HR - What is our performance management system called ? • ...
William Sims 2018-01-08
Across
- set going; initiate:
- Resources-people, especially the personnel employed by a given company, institution, or the like.
- something given or paid over and above what is due.
- space around the printed or written matter on a page.
- city or town that is the official seat of government in a country
- Service Department- provision of service to customers before, during and after a purchase
- occupation, profession, or trade
- investing of money or capital in order to gain profitable returns,as interest, income, or appreciation in value.
- art of analyzing the financial position and operating results of a business house from a study of its sales, purchases
Down
- an amount of money deposited with a bank, as in a checking or savings account
- or honor given for some action, quality
- often itemized, of expected income and expense for a given period in the future.
- - the right to take another's property if an obligation is not discharged
- aggregate of manufacturing or technically productive enterprises in a particular field, often named after its principal product
- bestow or confer, especially by a formal act
- he quality of being fair or impartial; fairness; impartiality:
- of directors recognized group of people who jointly oversee the activities of an organization
- - The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
18 Clues: set going; initiate: • occupation, profession, or trade • or honor given for some action, quality • bestow or confer, especially by a formal act • something given or paid over and above what is due. • space around the printed or written matter on a page. • he quality of being fair or impartial; fairness; impartiality: • ...
RPro Training - Spring Garden 2014 2014-09-17
Across
- Don't make ______________ about what a customer can afford
- Always think about adding ___________ to each customer
- To _______ means to put yourself in customer's shoes
- _________ Ida
- Position yourself as the __________
- End the conversation on a ____________ note
Down
- __________ for the save/sale. You've earned it!
- Present the ________ as well as the savings
- __________ Ned
- Learning needs means you ask about ____________
- Skeptical _____________
- Easy Going _____________
- Take _______ for handling the reason the customer came in today
- The order in which you discuss each line of business
14 Clues: _________ Ida • __________ Ned • Skeptical _____________ • Easy Going _____________ • Position yourself as the __________ • Present the ________ as well as the savings • End the conversation on a ____________ note • __________ for the save/sale. You've earned it! • Learning needs means you ask about ____________ • To _______ means to put yourself in customer's shoes • ...
Service Marketing (Ric Nicholas) 2015-10-05
Across
- how efficiently service inputs are transformed into outputs that add value for customers.
- customers and employees who are involved in service production
- all components of the service performance that create value for customers (Note: two words, space between each)
- services that involve significant interaction among customers, service personnel, and equipment and facilities (Note: two words, space between each)
- a particular method of operations or series of actions, typically involving steps that need to occur in a defined sequence
- tailoring service characteristics to meet each customer's specific needs and preferences
- earned sequences of behaviors obtained through personal experience or communications with others
- a lack of consistency in inputs and outputs during the service production process
Down
- services that require minimal or no direct contact between customers and the service organization (Note: two words, space between each)
- reducing variation in service operations and delivery
- capable of being touched, held, or preserved in physical form over time intangibility a distinctive characteristic of services that makes it impossible to touch or hold on to them in the same manner as physical goods
- a visual representation of the steps involved in delivering service to customers
- process where customers evaluate service quality and their satisfaction/dissatisfaction with the service outcome (Note: two words, space between each)
- services that involve only a limited amount of contact between customers and elements of the service organization (Note: two words, space between each)
- a combination of social cues that guides behavior in a specific setting or context.
- an advantage or gain that customers obtain from performance of a service or use of a physical good
- the degree to which a service satisfies customers by meeting their needs,wants, and expectations
- physical objects or devices that provide benefits for customers through ownership or use
- an act or performance that creates benefits for customers by bringing about a desired change in or on behalf of—the recipient
- the core output (either a service or a manufactured good) produced by a firm
20 Clues: reducing variation in service operations and delivery • customers and employees who are involved in service production • the core output (either a service or a manufactured good) produced by a firm • a visual representation of the steps involved in delivering service to customers • ...
Amazon cross word puzzle 2026-02-09
Across
- consumption tax on bought goods
- a commercial business
- an article or substance that is manufactured or refined for sale
- a set of related web pages located under a single domain name, typically produced by a single person or organization
- the path or network through which a product or service moves from the manufacturer or producer to the final consumer, often involving intermediaries like wholesalers, retailers, or digital platforms.
- the sale of goods to the public in relatively small quantities for use or consumption rather than for resale
- person employed for wages or salary, especially at nonexecutive level
- Individual or group who buys products.
Down
- The experience of the shopper
- Term for all the activities involved in developing and exchanging products
- a regular gathering of people for the purchase and sale of provisions, livestock, and other commodities
- the activity of buying and selling, especially on a large scale
- A digital space that simulates the experience of shopping in a physical store
- facts and statistics collected together for reference or analysis
- Written statement of goals and objectives for a business with a strategy to achieve them
- the act of inventing a new item or service
- the wealth and resources of a country or region, especially in terms of the production and consumption of goods and services
- Currency used to buy things
18 Clues: a commercial business • Currency used to buy things • The experience of the shopper • consumption tax on bought goods • Individual or group who buys products. • the act of inventing a new item or service • the activity of buying and selling, especially on a large scale • an article or substance that is manufactured or refined for sale • ...
The Home Depot Lingo 2025-05-07
Across
- Night Operations Assistant Store Manager
- Stock Keeping Unit
- Operations Assistant Store Manager
- Store Readiness Checklist
- Voice of the Associate
- The Home Depot
- Specialty Assistant Store Manager
- Customer Experience Manager
- Employee Stock Purchasing Plan
Down
- Merchandising Assistant Store Manager
- Voice of the Customer
- Standard Operating Procedures
- Leave Of Absence
- Returned Goods Authorization
- Return to Vendor
- Volume Pricing Program
- Distribution Center
- Store Manager
- Merchandising Execution Team
19 Clues: Store Manager • The Home Depot • Leave Of Absence • Return to Vendor • Stock Keeping Unit • Distribution Center • Voice of the Customer • Voice of the Associate • Volume Pricing Program • Store Readiness Checklist • Customer Experience Manager • Returned Goods Authorization • Merchandising Execution Team • Standard Operating Procedures • Employee Stock Purchasing Plan • ...
Extension Puzzle 2022-05-26
Across
- You must check the customer's mail _____ to know how they will receive paperwork
- You must read this to the customer on every extension
- We offer extensions as a _____
- Extensions greater than 6 months will always require this
- While on hold you will check the _____ requirements
- Expires after 3 years or 36k miles, for Hondas
Down
- This state requires extra signatures
- We will not extend if the customer has a _____ payment
- The customer can _____ any time before their next due date
- Extensions greater than 18 months require this
- Some states charge _____ to extend
- This state may have a tax credit that may change their monthly payment if they extend
- You must find out the reason and _____ the customer wants to extend before putting them on hold
- The _____ stays the same
- The _____ states always require paperwork
15 Clues: The _____ stays the same • We offer extensions as a _____ • Some states charge _____ to extend • This state requires extra signatures • The _____ states always require paperwork • Extensions greater than 18 months require this • Expires after 3 years or 36k miles, for Hondas • While on hold you will check the _____ requirements • ...
Handling Objections 2026-03-16
Across
- Step 2 of the handling objections model.
- Intentionally making a customer feel seen and valued.
- The sales model we use that asks questions to find good solutions.
- Step 1 of the handling objections model.
- the action of challenging or disagreeing with something.
- Step 4 of the handling objections model.
- Step 5 of the handling objections model.
- Successfully dealing with and controlling customer concerns.
Down
- A means of solving a problem or dealing with a concern a customer has.
- Questioning that invokes deeper thought and feelings.
- Questions that are typically one word answers.
- Statement that shows your ability to help the customer, builds trust.
- Step 3 of the handling objections model.
- Questioning that is not a yes or no answer.
- Sets the table to gain consent for questioning.
15 Clues: Step 2 of the handling objections model. • Step 3 of the handling objections model. • Step 1 of the handling objections model. • Step 4 of the handling objections model. • Step 5 of the handling objections model. • Questioning that is not a yes or no answer. • Questions that are typically one word answers. • Sets the table to gain consent for questioning. • ...
LESSON 3: THE CUSTOMER FIRST EXPERIENCE 2025-03-13
Across
- What is a customer first behavior? (Starts with "P")
- This communicator values responses that acknowledge their feelings.
- This communicator focuses on specific facts.
- This communicator uses short sentences and one-word answers.
- One of the elements of the call defined as provided options or reassurance.
- What is a customer first behavior? (Starts with "K")
Down
- What is a customer first behavior? (Two words, starts with "B")
- What is a customer first behavior? (Two words, starts with "C")
- This communicator wants to make the interaction enjoyable.
- One of the elements of the call defined as unspoken, unstated, or indirect _________.
- What is a customer first behavior? (Starts with "H")
- One of the elements of the call defined as the stated request.
12 Clues: This communicator focuses on specific facts. • What is a customer first behavior? (Starts with "P") • What is a customer first behavior? (Starts with "H") • What is a customer first behavior? (Starts with "K") • This communicator wants to make the interaction enjoyable. • This communicator uses short sentences and one-word answers. • ...
Week Two Glossary 2023-09-21
6 Clues: to be in "in their shoes" • decrease a conflict from escalating • mapping out predetermined responses • to be aware , control and express one's emotions • a way to represent yourself through telephone communication • assistance provided by a company to those using those services
BDS 2 2021-05-20
Across
- Quality leads plus _________ = revenue
- Connect postmaster-manager program
- postmaster event in May
- Leads 6th month of year activity
- come or go back to a place or person
Down
- parcels fall under this category
- another name for direct mail
- guide for customer conversations
- 'for 35'
- Connect city carrier program
- union which supports clerks care
- initials of employee who drives EEP
- union which supports customer connect
13 Clues: 'for 35' • postmaster event in May • another name for direct mail • Connect city carrier program • parcels fall under this category • guide for customer conversations • union which supports clerks care • Leads 6th month of year activity • Connect postmaster-manager program • initials of employee who drives EEP • come or go back to a place or person • ...
MyAccount 2020-07-20
Across
- The amount of SME accounts we have email addresses for
- Promotion of MyAccount will become part of your . . .
- Our SME customer portal
- On Sunday 19th July MyAccount went
- We will auto-register all customers that we have what for
- What does OCM stand for
- How our MyAccount customers will be set up for billing
Down
- Roughly how many customers had access to our online portal previously
- The amount of customers who pre-registered on the back of our MyAccount email comms
- The management portal has replaced what
- The page where customers can amend their details
- Once a customer has there bill they can then do what (if they dont have a direct debit)
- What customers can set up to recognise all their accounts
- Where you can find all the Training videos
- The tool we can use to support customers
- What three things can a customer do with their bill
- If the customer is struggling online they can check out what section of the portal
- What can be set up in as few as 5 clicks
18 Clues: Our SME customer portal • What does OCM stand for • On Sunday 19th July MyAccount went • The management portal has replaced what • The tool we can use to support customers • What can be set up in as few as 5 clicks • Where you can find all the Training videos • The page where customers can amend their details • What three things can a customer do with their bill • ...
Differentiation and Positioning 2024-02-13
Across
- Advantage (Clue: Unique qualities giving a company an edge over rivals)
- Mapping (Clue: Visual representation of customer perceptions and preferences)
- (Clue: Creating distinctions in product offerings to stand out)
- Marketing(Clue: Focusing marketing efforts on specific consumer groups)
- Campaigns (Clue: Marketing activities to communicate product value)
- (Clue: Dividing a market into distinct groups with similar needs)
- Campaign (Clue: Marketing efforts to enhance brand perception)
- (Clue: Market where products are seen as identical)
- (Clue: Reliability, durability, ease of use, and brand reputation)
- (Clue: Key tool for differentiation, perception, and image)
Down
- Intimacy (Clue: Competitive advantage based on strong customer relationships)
- (Clue: Customer perception of benefits relative to costs)
- Features (Clue: Factual descriptors of a product and its characteristics)
- Share (Clue: Percentage of total sales in a market captured by a company)
- (Clue: Performance characteristics communicating product behavior)
- (Clue: Establishing a mental image of a product in consumers' minds)
- Canvas (Clue: Tool for illustrating competitive factors and relative position)
- (Clue: Positive outcomes or need satisfaction from a product)
- (Clue: Changing the perception of a product in the market)
- Support Services (Clue: Additional services adding value before and after sale)
20 Clues: (Clue: Market where products are seen as identical) • (Clue: Customer perception of benefits relative to costs) • (Clue: Changing the perception of a product in the market) • (Clue: Key tool for differentiation, perception, and image) • (Clue: Positive outcomes or need satisfaction from a product) • Campaign (Clue: Marketing efforts to enhance brand perception) • ...
post event 2021-04-06
Across
- Events like safety have a high ___ when it comes to post-event repairs.
- This post-event housekeeping activity has ___ walk the seating bowl and pick up all debris left in the seating bowl and sort it into either trash or recycling.
- Putting off the post-event evaluation may be temping it there is not much time between events but putting it off can put the next event at ___.
- This post-event housekeeping activity has ___ wearing backpacks blow debris the pickers may have missed into piles.
- Post-season repairs that help the facility generate ___ are likely to have a high priority.
- Customer satisfaction ___ can provide lots of valuable post-event feedback.
- Post-event meetings should have a representative from each ___.
- The post-event management team meeting allows departments to discuss what went ___ and what went right.
Down
- A common post-event activity is ___ employee performance to check that they provided quality service.
- A(n) ___ nuisance is something that is potentially dangerous, but gets the attention of children who might want to play on it. One example is a trampoline.
- If a facility has a tight schedule, a precise, well-run ___-out is important so that the next event will not be delayed.
- If an unrepaired item might have a negative ___ on customer experience, it will probably have a high priority
- There are many reasons that post-event repairs may be___. One reason is that there isn’t enough manpower available in a short time-frame.
- There are many reasons that post-event repairs may be deferred. One reason is that ___ might not be available so that making the repair between events is impossible.
- This post-event housekeeping activity has ___ begin work an hour after the blowers, to sweep the debris, such as peanut shells, missed by the blowers and pickers.
- Post-season analysis generates lots of ___ that document things like ticket sales, concession sales and customer feedback.
16 Clues: Post-event meetings should have a representative from each ___. • Events like safety have a high ___ when it comes to post-event repairs. • Customer satisfaction ___ can provide lots of valuable post-event feedback. • Post-season repairs that help the facility generate ___ are likely to have a high priority. • ...
security plan 2021-04-06
Across
- Events like safety have a high ___ when it comes to post-event repairs.
- This post-event housekeeping activity has ___ walk the seating bowl and pick up all debris left in the seating bowl and sort it into either trash or recycling.
- Putting off the post-event evaluation may be temping it there is not much time between events but putting it off can put the next event at ___.
- This post-event housekeeping activity has ___ wearing backpacks blow debris the pickers may have missed into piles.
- Post-season repairs that help the facility generate ___ are likely to have a high priority.
- Customer satisfaction ___ can provide lots of valuable post-event feedback.
- Post-event meetings should have a representative from each ___.
- The post-event management team meeting allows departments to discuss what went ___ and what went right.
Down
- A common post-event activity is ___ employee performance to check that they provided quality service.
- A(n) ___ nuisance is something that is potentially dangerous, but gets the attention of children who might want to play on it. One example is a trampoline.
- If a facility has a tight schedule, a precise, well-run ___-out is important so that the next event will not be delayed.
- If an unrepaired item might have a negative ___ on customer experience, it will probably have a high priority
- There are many reasons that post-event repairs may be___. One reason is that there isn’t enough manpower available in a short time-frame.
- There are many reasons that post-event repairs may be deferred. One reason is that ___ might not be available so that making the repair between events is impossible.
- This post-event housekeeping activity has ___ begin work an hour after the blowers, to sweep the debris, such as peanut shells, missed by the blowers and pickers.
- Post-season analysis generates lots of ___ that document things like ticket sales, concession sales and customer feedback.
16 Clues: Post-event meetings should have a representative from each ___. • Events like safety have a high ___ when it comes to post-event repairs. • Customer satisfaction ___ can provide lots of valuable post-event feedback. • Post-season repairs that help the facility generate ___ are likely to have a high priority. • ...
Economics Crossword 2023-09-20
Across
- Connection between businesses in order to function
- _____ resources are human-made resources used by companies
- food, clothing and shelter are _____
- Rise in general prices and reduced purchasing power
- Increase level of performance or activity in a economy
- Organization or business that creates products are
- Balanced state between supply and demand
- _____ resources are sourced from our environment
- Desire for a product or service at a price
- Ecomomic system which emphasizes individual
- Individual who purchases the goods or services
- Lowest level of performance or activity in a economy
Down
- Decrease level of performance or activity in a economy
- Old economic system of bartering and trading
- decrease in value or gain a lower estimation
- All types of resources combined create _______ resources
- Money earned in a business transaction
- _____ resources are people who work to produce goods or provide services
- Economic system where the government is in control
- soda, steak and television are _____
- physical items which a demand exists
- Quantity of a product available at a given price
- Cost of borrowing money or return on savings
- Assistance that satisfies needs or wants of the consumer
- Increase in value or gain a higher estimation
- Profit, Organization providing services without profit as the primary reason
- Highest level of performance or activity in a economy
- Commercial organization providing goods or services for profit
- System that partially uses each system
- Individual who uses the good or recevies the service
30 Clues: soda, steak and television are _____ • physical items which a demand exists • food, clothing and shelter are _____ • Money earned in a business transaction • System that partially uses each system • Balanced state between supply and demand • Desire for a product or service at a price • Ecomomic system which emphasizes individual • ...
Nirvon's Spelling puzzle Unit 12 2024-11-02
Across
- an imaginary line drawn around the earth equally distant from both poles, dividing the earth into northern and southern hemispheres
- having characteristics in common
- an electronic device with a screen used for display (as of television pictures or computer information)
- a person who narrates something, especially a character who recounts the events of a novel or narrative poem
- having the form of a circle : round
- someone who edits especially as an occupation
- the head of an organized group or administrative unit
- to think about carefully
- recurring, attending, or functioning at fixed, uniform, or normal intervals
- one charged with police duties
Down
- a system for arranging days and longer divisions of time (such as weeks and months) in a definite order
- one who keeps the premises of a building (such as an apartment or office) clean, tends the heating system, and makes minor repairs
- one that purchases a commodity or service
- an official elected or appointed to act as ruler, chief executive, or nominal head of a political unit
- one that visits
- a person who survives, especially a person remaining alive after an event in which others have died
- a person responsible for controlling or administering all or part of a company or similar organization
- a sour liquid obtained by fermentation of dilute alcoholic liquids and used as a condiment or preservative
- one engaged in military service and especially in the army
- a person who gives advice or counseling
20 Clues: one that visits • to think about carefully • one charged with police duties • having characteristics in common • having the form of a circle : round • a person who gives advice or counseling • one that purchases a commodity or service • someone who edits especially as an occupation • the head of an organized group or administrative unit • ...
Holiday Supplemental Training 2025-10-13
Across
- The delivery script can be found under the _______ on EVE.
- True or False: The service center gives out discount codes over the phone.
- Flat rate items add $12.99 per __________.
- This type of note describes how a box should be packed.
- Putting the @ symbol in front of a discount code, splits the discount in ______.
- This type of item ships 2-business days: Custom ___________.
- This type of item cannot be entered by a customer on HAL.
- Biz Gift guests usually refer to a _______ when placing an order.
- When you cannot set a package to ship that day, that usually means shipping is at ______.
- We never tell a guest that their payment has been ______.
Down
- This is where you can find guidelines on how to deal with silly guests.
- We always check the Deli first for a custom item, unless it is made by the _______.
- Get it for the guest Accurately, ____________, and Enthusiastically.
- FF points are not earned via the order ____ date.
- This word describes S-GC.
- FF points are earned based on the order _____ date.
- Hard cheeses ship 2-day during the warmer months, and ship ______ during the winter months.
- When a guest is ordering from a Gift List, this function on EVE often comes in handy.
- This type of note is only seen by the Service Center.
- In the rare event that you use DNP, you must have the _____ in hand
20 Clues: This word describes S-GC. • Flat rate items add $12.99 per __________. • FF points are earned based on the order _____ date. • FF points are not earned via the order ____ date. • This type of note is only seen by the Service Center. • This type of note describes how a box should be packed. • This type of item cannot be entered by a customer on HAL. • ...
FUNCTIONAL AREAS 2012-10-08
Across
- Money a company receives from the goods and services it provides
- The activity of keeping equipment and facilities in a safe and reliable condition so that they can perform their function efficiently
- The management of the workforce of a business to ensure sufficient staff levels with the right skills, properly rewarded and motivated
- The process of making a good or service
Down
- Research & ********** is the branch of a manufacturing firm concerned with the design and development of new products
- Promoting goods and services to consumers
- Relates to any monetary aspect of a business. This primarily relates to Invoices and received payments, and receipts and expeniture payments
- Service involves an array of activities to keep existing customers satisfied
8 Clues: The process of making a good or service • Promoting goods and services to consumers • Money a company receives from the goods and services it provides • Service involves an array of activities to keep existing customers satisfied • Research & ********** is the branch of a manufacturing firm concerned with the design and development of new products • ...
CROSSWORD 2020-05-07
Across
- Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
- Type of account which is maintained in India by a foreign bank with their corresponding bank.
- Minimum lending rate below which a bank is not permitted to lend.
- Type of Account in a bank which is a form of non-interest bearing demand deposit
Down
- U.S. luxury department store chain known for exceptional customer service
- Score that indicates how likely your customers are to recommend your product or service to others
- Person employed by the bank to receive or pay out money over the counter.
- Rate at which RBI lends money to commercial banks
8 Clues: Rate at which RBI lends money to commercial banks • Minimum lending rate below which a bank is not permitted to lend. • U.S. luxury department store chain known for exceptional customer service • Person employed by the bank to receive or pay out money over the counter. • Type of Account in a bank which is a form of non-interest bearing demand deposit • ...
Benji 2024-12-02
Across
- price, s the price that a customer pays for a product or service in a retail store or online marketplace
- market,a type of enterprise owned and run by only one person and in which there is no legal distinction between the owner and the business entity
- the total amount of a specific good or service that is available to consumers
- is the tax on goods and services sold domestically for consumption.
Down
- a person who sells something
- is the business of selling of goods in large quantities and at low prices
- the sum total of all the buyers and sellers in the area or region under consideration.
- something that you can use or consume
8 Clues: a person who sells something • something that you can use or consume • is the tax on goods and services sold domestically for consumption. • is the business of selling of goods in large quantities and at low prices • the total amount of a specific good or service that is available to consumers • ...
Careers 2024-02-14
Across
- a person who interprets, especially one who translates speech orally.
- an individual who distributes coupons or demonstrates or gives away samples of products as part of an advertising or sales promotion for the product.
- offer advice on destinations, plan trip itineraries, and make travel arrangements for clients
- a man whose job is to serve customers at their tables in a restaurant.
- a man's personal male attendant, responsible for his clothes and appearance.
- organize large meetings or events for businesses and organizations.
- a person employed to carry luggage and other loads, especially in a railroad station, airport, or hotel.
Down
- in charge of planning and managing catered events.
- cleaning and reporting any safety hazards to the homeowner or manager in charge.
- individual who is trained to understand flavors, cooking techniques, create recipes from scratch
- oversees all of a hotel's daily operations, from staffing to coordinating fresh-cut flowers for the lobby.
- someone who works in customer service and takes reservations for customers.
- play a high-level role in running the business side of a restaurant.
- a woman who receives and entertains guests in her own home or elsewhere.
- a man or boy employed in a hotel, club, etc, to carry luggage and answer calls for service
- a female domestic servant.
16 Clues: a female domestic servant. • in charge of planning and managing catered events. • organize large meetings or events for businesses and organizations. • play a high-level role in running the business side of a restaurant. • a person who interprets, especially one who translates speech orally. • a man whose job is to serve customers at their tables in a restaurant. • ...
CS&Q and CCC 2023-05-17
Across
- from work, Harsha has a keen interest in sports. He was the college captain for three years in inter-college basketball and played for state C division basketball clubs like Ambedkars and Young bulls. He also participated in a decathlon tournament in 2018 and secured the 3rd runner-up position.
- his machine application experience and knowledge, Bhagwan found a workaround solution by using relay R1 in their SE ATV930 drive sets for under voltage protection level of 255 VDC (programmable). They tested the solution on 3-4 machines during every machine cycle and achieved success in each one.
- the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible.
- lessons learned from this experience included the importance of reaching a conclusive agreement with customers regarding the Quality Plan, early engagement with stakeholders in case of repeated failures, and closing the loop on corrective actions.
- known for their stringent Quality Work Plan, closely monitors it with a dedicated quality team. However, issues related to short shipment, wrong shipment, product changes, and non-functioning products were identified during the incoming quality inspection, leading to rejections. Customer satisfaction was affected, and the Supplier Corrective Action (SCAR) required improvement as per customer requirements.
- final benefit was a hassle-free customer experience with fewer non-conformances, resulting in increased customer confidence and containment of future relationship risks. The disruption score significantly improved from 85% in 2022 to a perfect score of 100% in Q1 2023.
- Cable Industries manufacturing company that faced a recurring problem. The cage motor would freewheel during undervoltage conditions, causing cable strands to twist and break, resulting in time-consuming repairs and reduced cable quality. The company reached out to their technical support agent, Bhagwan Dasila, for help.
- address these challenges, Schneider' CS&Q formed a cross-functional team to identify specific requirements for this unique situation. Collaboration between CS&Q Sales, Plant Quality, and other stakeholders began to minimize failures. Additional inspections were implemented at the Hyderabad plant, ensuring stricter scrutiny of products before delivery. In the case of bonded warehouse supply, sourcing plants incorporated additional checks for approval.
Down
- to Bhagwan's technical expertise and prompt resolution of the issue, the company received appreciation from their National Sales team and opened a pathway for future orders of similar machines from the OEM and end-users. This also saved a business worth 10 crores with the existing OEM, resulting in increased customer satisfaction.
- 2012, Harsha started a new journey at Schneider Electric as a technical support engineer. His consistent performance and dedication led to his on-role appointment just six months later. Harsha's passion for handling email customers and challenges motivated him to learn more about the 3-phase process and order creation.
- story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many.
- journey from being a sales representative during his engineering studies to becoming a technical support engineer for ITB product support at Schneider Electric is a story of dedication and hard work.
- :- Harsha
- May 2021, he achieved 100+ RTR with only four NO's of NSS response from customers. Currently, he is part of the VIP team supporting ETS and VIP customers with different Bu's.
- completing his engineering degree, Harsha had a brief stint as a sales engineer at Elcamino Technologies, but he soon realized that his true passion lay in IT hardware support engineering. He joined Orient Technologies as a customer support engineer, where he worked for over five months .
15 Clues: :- Harsha • the customer asked for control stop using DC bus power supply of ATV930 VFD, the company's L3/R&D team said it was not possible. • story is one of resilience, perseverance, and dedication. His passion for customer service and sports makes him an inspiration to many. • ...
COMMERCE - PART 1 2016-08-01
Across
- Before buying goods on credit, make sure the difference between ____ price and credit price.
- Commerce is involved in the production process because it includes distributing _____ and services.
- _______ ,commerce and direct services are parts of production.
- Production is completed when goods reach the ________ .
- Human basic needs are Shelter,cloths and _____ .
- It shows a reduction in the amount owing to the seller.
- ________ of goods is an example of after-sales service.
- ________ goods is not performed by a retailer.
- correct sequence of documents in a business transaction: enquiry,quotation,______, invoice,statement
- Buying in bulk and selling in smaller quantities is an important service which is provided by the ________ .
- A trader gives trade discount when selling to another _______.
Down
- chain of distribution for manufactured goods. manufacturer → wholesaler → retailer → ________ .
- To attract customers, a large retail organisation purchases articles at$2.50 each and sells them at $2.00 each. what it is called? ____ leader
- This contains prices and conditions under which certain goods will be sold.
- Purpose of trade is buying and selling of goods and services for ________.
- Standardisation of products is an advantage of __________ .
- Many people set up small retail businesses. because small amount of ______ is needed to start trading.
- ________ machines make greater savings on space in retail selling.
- Retailers offer credit to their customers to increase ______.
- description of goods bought during the period is not contained on a ________ of account.
- Few skills are required to run a ______ outlet than a manufacturing unit.
21 Clues: ________ goods is not performed by a retailer. • Human basic needs are Shelter,cloths and _____ . • Production is completed when goods reach the ________ . • It shows a reduction in the amount owing to the seller. • ________ of goods is an example of after-sales service. • Standardisation of products is an advantage of __________ . • ...
Nirvon's Spelling puzzle Unit 12 2024-11-04
Across
- having characteristics in common
- to think about carefully
- a person who narrates something, especially a character who recounts the events of a novel or narrative poem
- one engaged in military service and especially in the army
- a system for arranging days and longer divisions of time (such as weeks and months) in a definite order
- one who keeps the premises of a building (such as an apartment or office) clean, tends the heating system, and makes minor repairs
- an imaginary line drawn around the earth equally distant from both poles, dividing the earth into northern and southern hemispheres
- the head of an organized group or administrative unit
- an electronic device with a screen used for display (as of television pictures or computer information)
- a person who survives, especially a person remaining alive after an event in which others have died
Down
- a person who gives advice or counseling
- a person responsible for controlling or administering all or part of a company or similar organization
- an official elected or appointed to act as ruler, chief executive, or nominal head of a political unit
- a sour liquid obtained by fermentation of dilute alcoholic liquids and used as a condiment or preservative
- having the form of a circle : round
- one charged with police duties
- one that purchases a commodity or service
- one that visits
- recurring, attending, or functioning at fixed, uniform, or normal intervals
- someone who edits especially as an occupation
20 Clues: one that visits • to think about carefully • one charged with police duties • having characteristics in common • having the form of a circle : round • a person who gives advice or counseling • one that purchases a commodity or service • someone who edits especially as an occupation • the head of an organized group or administrative unit • ...
module 1/2 2025-03-29
Across
- the relationship between two ratios with a rate or ratio that is not constant
- a negative percent of change
- a payment for a service it can be a fixed amount a percent of the charge or both
- an additional amount of money charged on items that people buy
- the amount by which the regular price of an item is reduced
- a positive percent of change
- a payment equal to a percent of the amount of goods or services that an employee sells for the company
- a constant ratio or unit rate of two variable quantities
- the amount paid or earned for the use of the principal
Down
- the amount the customer pays for an item
- Also known as a tip it is a small amount of money in return for a service
- the positive difference between the estimate and the actual amount
- a rate in which the first quantity is compared to 1 unit of the second quantity
- a ratio that compares the inaccuracy of an estimate to the actual amount
- the amount the price of an item is increased above the price the store paid for them
- the relationship between two ratios with constant rate or ratio
- a ratio that compares the change of in a quantity to the original amount
- an amount by which regular price of an item is reduced
- the amount of money deposited or borrowed
- the amount paid or earned for the use of money
20 Clues: a negative percent of change • a positive percent of change • the amount the customer pays for an item • the amount of money deposited or borrowed • the amount paid or earned for the use of money • an amount by which regular price of an item is reduced • the amount paid or earned for the use of the principal • a constant ratio or unit rate of two variable quantities • ...
CONSUMERISM 2025-11-09
Across
- A state of mind where material possessions and acquisition are considered the most important things.
- The waste produced by people and industries, often ending up in landfills.
- An announcement in a public place promoting a product, service, or event.
- A person who buys goods or services from a shop.
- Something that is made or grown to be sold.
- To get something by paying money for it.
- A person who uses goods, services, or products.
- A popular style, especially in clothing, hair, or decoration.
- The general direction in which something is developing or changing like fashion.
- The amount of money for which something is offered for sale.
- To use more money than you have available; to give money to pay for something.
- The item you receive from the cashier after you pay, listing all the purchases.
Down
- The system of making, buying, and selling goods.
- The place where you can buy things, often called a store.
- An amount deducted from the usual price of an item.
- A reduction in the price of something for a short period.
- To give money for goods or services.
- A consumer's desire to own something that is not essential.
- A distinctive name or a trademark identifying a product or service.
- To set aside money for future use.
- MALL A large building containing many different stores and businesses.
- Something that is needed to survive or function.
- The action of recovering waste materials and converting them into new products.
23 Clues: To set aside money for future use. • To give money for goods or services. • To get something by paying money for it. • Something that is made or grown to be sold. • A person who uses goods, services, or products. • The system of making, buying, and selling goods. • A person who buys goods or services from a shop. • Something that is needed to survive or function. • ...
CROSSWORD 2020-05-07
Across
- Type of Account in a bank which is a form of non-interest bearing demand deposit
- Rate at which RBI lends money to commercial banks
- U.S. luxury department store chain known for exceptional customer service
- Type of account which is maintained in India by a foreign bank with their corresponding bank.
- Minimum lending rate below which a bank is not permitted to lend.
Down
- Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
- Person employed by the bank to receive or pay out money over the counter.
- Score that indicates how likely your customers are to recommend your product or service to others
8 Clues: Rate at which RBI lends money to commercial banks • Minimum lending rate below which a bank is not permitted to lend. • Person employed by the bank to receive or pay out money over the counter. • U.S. luxury department store chain known for exceptional customer service • Type of Account in a bank which is a form of non-interest bearing demand deposit • ...
Vendavo 2013-12-19
Across
- A cell in a Price Console worksheet. Represents a distinct value derived from a Pricemart or policy table.
- A property of a deal or transaction, for example, product or customer. Dimensions can be hierarchical, for example, product family > product line > product.
- A concept of granting permission to allow users to view data assigned to a specific group or access specific functions based on role.
- A short name of sources of data used for Dashboards and Self-service Reports.
- An amount that is added to or subtracted from a price point on a waterfall. ___ is placed between price points in the price waterfall.
- A document format used by SAP for moving data into or out of an SAP ERP.
- A non-numeric value or characteristic associated with a transaction record.
- These aggregate pricing measures provide vital signs of overall health of the business.
- Feature used to notify users and groups of a pricing situation that requires attention. Notifications can occur via email or dashboard link.
- A component of a dashboard, such as the Chart, Currency, KPI Drill Table, Time Period, Top and Bottom Performers.
- Any international sales terms that divide transaction costs and responsibilities between buyer and seller.
- Criteria used to limit the amount of data retrieval.
Down
- Revenue and margin ___ enable you to understand the impact on revenue and margin due to changes in price, volume, mix, cost and exchange rate between two periods.
- A short name for the list of components that make up a product.
- A price element that represents an amount collected from the customer.
- Landing page that displays summary metric data.
- ___ is used to add additional attributes to products and customers based on a specific measure or set of measures.
- Unforeseen negative price losses at different points of a price waterfall, such as freight and warehousing costs, returns, corrections, claims, unearned discounts or rebates, that can be greater than anticipated. It is is largely a result of inadequate price and margin management tools.
- A product or service recommended as an add-on to a line item on a deal.
- A user who receives and acts on documents based on an approval workflow.
- A file format used to exchange data between applications.
21 Clues: Landing page that displays summary metric data. • Criteria used to limit the amount of data retrieval. • A file format used to exchange data between applications. • A short name for the list of components that make up a product. • A price element that represents an amount collected from the customer. • ...
MKTG 459 2023-05-02
Across
- What company has the largest sales force of computers in the world?
- What is the process of placing a product at a certain point or location within a market in the minds of prospective buyers.
- evaluations, How marketers assess their customers and the effectiveness of how their brand and company is doing.
- research, The process of gathering facts that marketers base decisions on.
- _____ is the primary means by which a company communicates with its customers about its products, brands, and position in the marketplace.
- What phase includes when marketers want customers to be aware of their brand and consider it for purchase?
- An exchange between a firm and its customers
- analysis, What is the term of the tool for segmentation within marketing research?
- process, Three major stages in making a purchase
- development, Introduction of new products into identifiable or established markets.
- Name, symbol, design, that identifies the products of one firm while differentiating them from those of the competition.
- What is the bundle of physical, service, and symbolic attributes designed to satisfy a customer's wants and needs.
Down
- ___ is a unique format of multi-site expansion.
- Attributes, What is at the bottom of a brand value hierarchy.
- A ______ , or rational, appeal engages the consumer’s brain. -
- What is the term to describe the continuum of pure product to pure service in describing a product.
- GRP is a simple function of ______and frequency.
- Testing, Method for subjecting a product idea to additional study before actual development by involving consumers through focus groups, surveys, in-store polling, and similar strategies.
- The selection of your ideal customer segment
- analytics, Frequencies, durations, and rates are examples of what?
- ____ =[(Price - Variable costs) x Demand
- What company is the top food retailer in the USA?
- Information on the frequency, recency, and monetary values of the customers’ purchase history.
- market, Segment of a larger market but with its own specific needs
- profitability, When referring to company revenue low prices frequently create
- 3 step process of narrowing in target consumer
- What is easier to change than the other marketing mix variables
- Strengths, Weaknesses, Opportunities, and Threats
- Sensation, learning, emotions, and attitudes are all part of consumer
- segment, A group of customers who share similar inclinations towards a brand
30 Clues: ____ =[(Price - Variable costs) x Demand • The selection of your ideal customer segment • An exchange between a firm and its customers • 3 step process of narrowing in target consumer • ___ is a unique format of multi-site expansion. • GRP is a simple function of ______and frequency. • process, Three major stages in making a purchase • ...
Review Units 5-9 2021-11-18
Across
- The amount added to the break-even point to determine the selling price
- Moral and social responsibility of businesses to demonstrate truthful and responsible behavior in their policies and decision-making.
- The amount of money a business charges for a product
- Introduction, Growth, Maturity, Decline
- A repeated phrase or selection of words associated with a specific individual, organization, or product
- A group of customers to whom a company wants to sell its product, and whom it directs its marketing efforts
- Allows consumers to purchase products or services individually or as a bundle
Down
- Percentage of the market for a product or service that a company supplies
- Difference between the cost of buying or making something and the rice at which it is sold
- A pricing strategy in which a product is priced below cost with a loss expected
- The process of dividing a market of potential customers into groups, or segments, based on different characteristics
- Primary tools on packaging that help deliver brand information
- An indicator of what consumers are willing and able to pay for a product
- The name given to a product or service
- Misleading a customer into believing a price is lower than it really is
- A symbol or design that a company uses to identify its business and products
16 Clues: The name given to a product or service • Introduction, Growth, Maturity, Decline • The amount of money a business charges for a product • Primary tools on packaging that help deliver brand information • The amount added to the break-even point to determine the selling price • Misleading a customer into believing a price is lower than it really is • ...
Marketing Crossword Puzzle 2016-08-30
Across
- all people who share similar needs and wants and who have the ability to purchase a given product
- obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities
- strengths, weaknesses, opportunities, and threats
- lists information about the target market
- consumers who purchase goods and services for personal use
- the group that is identified for a specific marketing program
- gathering information about customers, trends, and competing products, storing information, and analyzing it
- affects the economy and standard of living in countries around the world
- the exchange of a product for money
- means of getting the product into the customer's hands
- intangible items that have monetary value and satisfy your needs and wants
- communication with the consumer that provides information to the consumers by explaining the features and benefits of products
- providing customers with the goods and services they want
- deciding how much to charge for goods and services to make a profit
- added value to a product due to the functions of marketing in economic terms
- decide what to make and sell
- includes basic marketing strategies to communicate with and reach their intended target market
Down
- the process of deciding how to get goods into customers' hands
- percentage of the total sales volume generated by all companies that compete in a given market
- the idea that a business should strive to satisfy customers' needs an wants while generating a profit for the business
- activities related to advertising, personal selling sales promotion, and publicity
- understanding the concepts and strategies used to develop and target specific marketing strategies used to develop and target specific marketing strategies to a select audience
- many economic benefits to an economy and consumers
- combines customer technology with customer service and marketing communications
- what is exchanged for the product
- having a product or service at a certain time of year or a convenient time of day
- all businesses that buy products for use in their operations
- tangible items that have monetary value and satisfy your needs and wants
- a product having more than one target market
- changing raw materials into usable goods or putting parts together to make them more useful
- having a product where customers can buy it
31 Clues: decide what to make and sell • what is exchanged for the product • the exchange of a product for money • lists information about the target market • having a product where customers can buy it • a product having more than one target market • strengths, weaknesses, opportunities, and threats • many economic benefits to an economy and consumers • ...
Marketing 2026-02-16
Across
- The specific group of customers a business wants to reach.
- The exchange of goods or services for money.
- The process of promoting and selling products or services.
- A popular or growing change in the market.
- A good or service offered to customers.
- A legal symbol, word, or phrase that represents a company or product.
- A short, catchy phrase used in advertising.
- Product, Price, Place, Promotion.
- The desire and ability of consumers to buy a product.
- A review of Strengths, Weaknesses, Opportunities, and Threats.
- Collecting information about customers and competitors.
- The amount customers pay for a product.
- Competing products that can be used in place of another product.
- A series of marketing activities designed to promote something.
- How a business communicates about a product (ads, sales, social media).
- A person who buys or uses goods and services.
- Creating videos, posts, blogs, or graphics to attract customers.
- A well-known product with a recognized name and reputation.
- The amount added to the cost of a product to determine its selling price.
- The group of people a business wants to reach.
- When customers repeatedly buy the same brand.
- The group of buyers and sellers of a product.
Down
- A paid message used to promote a product, service, or brand.
- The identity of a business (name, logo, colors, reputation, personality).
- Statistics about people (age, gender, income, location).
- Money left after expenses are subtracted from revenue.
- A legal protection that gives an inventor exclusive rights to make or sell an invention.
- A phrase that tells customers what to do next (Buy Now, Sign Up, Follow Us).
- How people interact with content (likes, shares, comments, clicks).
- How a product gets from the business to the customer.
- A short statement explaining a company’s purpose.
- The amount of a product available for sale.
- A person with a large social media following who promotes products.
- Where and how a product is sold.
- A small group of people who give feedback about a product or idea.
- A product that is not advertised heavily and usually costs less than a name brand.
- The benefit a customer believes they receive for the price paid.
- Promotions Activities used to encourage customers to buy (sales, coupons, samples, contests).
38 Clues: Where and how a product is sold. • Product, Price, Place, Promotion. • A good or service offered to customers. • The amount customers pay for a product. • A popular or growing change in the market. • A short, catchy phrase used in advertising. • The amount of a product available for sale. • The exchange of goods or services for money. • ...
MARKETING -PUZZLE 1 2022-05-10
Across
- It is a social process whereby people exchange goods and services for money or for something of value to them.
- Gathering and analysing market information helps in.......
- it helps to create product differentiation.
- Business should not only serve customers needs but also consider large issues of long term social welfare.
- Identifying needs and wants of present and prospective customers and satisfying them results in profit maximisation.
- It brings repeat sales from the customers and develop brand loyalty for product.
- It is an important tool for protection and also helps in promotion.
- A bundle of utilities that can be used to satisfy human needs and wants.
- Essence of Marketing
- Informing customer about the product and persuading them to purchase.
Down
- A complete offer for a product or a service having given features,at a certain price,available at a given outlet.
- Producing goods of predetermined specifications.
- a set of potential buyers of a product or a service.
- Classification of products into different groups on the basis of some important characteristics.
- Firms must undertake aggressive selling and promotional efforts to make customers buy their products.
- Product improvement is key to profit maximisation of a firm.
- PLANNING Developing appropriate marketing plans to achieve marketing objectives.
- Market intermediaries used for the physical movement of the goods.
- Availability and affordability of the product is considered to be key to success of a firm.
19 Clues: Essence of Marketing • it helps to create product differentiation. • Producing goods of predetermined specifications. • a set of potential buyers of a product or a service. • Gathering and analysing market information helps in....... • Product improvement is key to profit maximisation of a firm. • Market intermediaries used for the physical movement of the goods. • ...
Brickell - focus service and policies 2022-04-23
Across
- the button used at POS1 to alert of an allergy
- where your cell phone must be before clocking in
- the step at POS1 that helps ensure we have taken the order correctly for the customer - very important
- something we try to do with our service to help set us apart from others
- Friyay! Every other week
- this person always has the right of way. We will not cut in front of them or try to beat them through the doorway, etc.
- 50% on PV menu, 20% on merchandise
Down
- what we offer to our customers once all the tables and bar are full
- the amount of bullying, harassment, or mistreatment of others we tolerate
- the area you should not be in unless you are working this station
- no plate should be touching any part of this, other than your forearm
- what we use to help us find a person for takeout order
- What outside food and beverage is allowed at or in any of our stores
- the only beverage you are allowed to drink while clocked in
- you must have this on correctly and fully before clocking in for your shift
- how we must treat everyone we encounter each day while we are at work
- what you must have with you for every dish when you leave the pass
- will be mandatory if scheduled 8 hours or more and is 25 minutes
- please remember to take these from the tables once all items ordered have arrived to the customers
19 Clues: Friyay! Every other week • 50% on PV menu, 20% on merchandise • the button used at POS1 to alert of an allergy • where your cell phone must be before clocking in • what we use to help us find a person for takeout order • the only beverage you are allowed to drink while clocked in • will be mandatory if scheduled 8 hours or more and is 25 minutes • ...
Pricing In Sports 2024-12-10
Across
- Strategy where a product is sold at a low price to attract customers, who are then expected to buy other, more profitable item.
- The percentage of the total sales of all companies that sell the same type of product
- The amount of a good or service available at a given time and price.
- The amount of a good or service that consumers want to buy.
- A plan or approach focused on achieving specific objectives, where decisions and actions are guided by the desired outcomes.
- The value placed on the goods or services being exchanged
- A small price change can lead to a large change in the quantity demanded
- A strategy where a company sets different prices for products within the same product line, based on their features and quality.
- Pricing goods according to what the customer is willing to pay
- A change in price has little effect on the quantity demanded
Down
- An amount of money that you gain when you are paid more for something than it cost you to make, get, or do it.
- An aspect of a company's marketing mix that focuses on where the company sells its products so that they're easily available
- Marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
- Pricing that Cover Research and Development costs
- Pricing that Quickly generates demand for product.
- Pricing items with either an odd number or an even number to match image
- Competition between businesses based on quality, service and relationships
- The total amount of money brought in by a company's operations, measured over a set amount of time
- The amount of money lost when a business sells something for less than it cost to make
- Pricing based on consumer perception
20 Clues: Pricing based on consumer perception • Pricing that Cover Research and Development costs • Pricing that Quickly generates demand for product. • The value placed on the goods or services being exchanged • The amount of a good or service that consumers want to buy. • A change in price has little effect on the quantity demanded • ...
Test 2015-04-22
Across
- help offered by companies or service providers
- a wall that offers protection from Virus and other unsolicited activities
- Voulantary return of the charge deducted from the customer
- Software has to be ___________ on the computer for it to work
- Presence of Viruses in a computer causes this
- Another word for double check
- secret code that is used to access files or database
- Written/Typewritten/Printed copy
- General term for Monitor, Mouse, Keyboard, CPU
- Screen A common error that we see in computers
- Promise of service offered
- Virtual Storage space
- A software that helps in preventing Virus or Malware attacks
- not valid
- Access We can use the clients computer using __________
Down
- Malware that affects the performace of a Computer
- Key Serial code that has to be entered to verify the authencity of a software
- Set of codes written to make an application work
- No longer able to access a computer or a device
- Closing down of an appliance or device
- proceess of obtaining a file from the net or other meduim wherin it is available for use
- Capable of being run on an other computer without change
- iOS, iPod, iPhone, iMAC
- Completed/Taken care of
- Person who fixes issues in the computer
- Another word for restart
- Detailed study of an issue
- Software that is installed surreptitiously and gathers information about internet users browsing habits
28 Clues: not valid • Virtual Storage space • iOS, iPod, iPhone, iMAC • Completed/Taken care of • Another word for restart • Promise of service offered • Detailed study of an issue • Another word for double check • Written/Typewritten/Printed copy • Closing down of an appliance or device • Person who fixes issues in the computer • Presence of Viruses in a computer causes this • ...
Rio Crossword 2018 2018-07-23
Across
- _______ is one of the most popular frameworks for implementing agile
- S3 refers to Amazon ________Storage Service
- I will do my work very carefully and will avoid operational errors, __________ risks and activities that could harm my company and my clients
- Which Change request category will be taken for Business CAB review process?
- its key for journey
- OLA stands for __________ Level Assignment
- Created just before release.This Abbreviation sounds like famous american chicken Restaurant
- Complete the 4 P's of a service Design perspective, Positioning, Plan &____
- Half is Unique and the other is used to unlock
- Change evaluation is, by nature concerned with _______
Down
- Every Friday it happens in theater and when you finish your work
- Which matrix is required to be agreed upon by the customer and the stakeholder and made available at the early period of KT?
- Events that belong to the category _________ is unusual but not exceptional
- Which of the exists should be used for leaving the floor
- __________ information, also known as a trade secret, is information a company wishes to keep confidential
- _________ means that the overhead of the process is kept as small as possible, to maximize the amount of productive time available for getting useful work done
- Which measure of central location is affected most by extreme values?
- Call Centers comes under which business CAB?
- CAB is Change ______ Board
- It's Hot but it won't allow you to get in
20 Clues: its key for journey • CAB is Change ______ Board • It's Hot but it won't allow you to get in • OLA stands for __________ Level Assignment • S3 refers to Amazon ________Storage Service • Call Centers comes under which business CAB? • Half is Unique and the other is used to unlock • Change evaluation is, by nature concerned with _______ • ...
Business 2025-10-17
Across
- something valuable a business owns
- someone who gives money to a business expecting profit
- a place or group where buyers and sellers meet
- other businesses selling similar products or services
- buying and selling goods online
- the amount of a product available for sale
- a share of ownership in a corporation
- a company’s legal debts or obligations
- how much consumers want a product or service
- creating something new or improving an existing idea
- guiding and motivating others toward goals
- Market the specific group of customers a business aims to reach
- the costs of running a business
- a statement of a company’s main purpose
Down
- the total money a company earns from sales
- a description of what the company hopes to achieve
- anyone affected by a company’s actions
- a person who starts and runs a business
- the spread of business across international borders
- the money left after costs are subtracted from revenue
- the person who buys and uses a product or service
- how efficiently goods and services are produced
- a name or symbol that identifies a company’s products
- a business that uses another company’s name and system
- a payment made to shareholders from company profits
- money or assets used to start and operate a business
- the process of planning and directing business activities
- moral principles guiding business decisions
- activities to promote and sell products
- the system of how money and goods move in a society
30 Clues: buying and selling goods online • the costs of running a business • something valuable a business owns • a share of ownership in a corporation • anyone affected by a company’s actions • a company’s legal debts or obligations • a person who starts and runs a business • activities to promote and sell products • a statement of a company’s main purpose • ...
Unit 5 Understanding the customer 2026-02-23
Across
- actions taken by people to satisfy their needs and wants
- word-of-mouth communication that consumers post online about their experience with a company’s products or customer service
- pieces of information collected directly by an individual or organization
- all the groups in which people live and interact within their surroundings
- a group of people brought together to discuss a specific topic
- an organized collection of data in digital form
- those that come from within a person and explain why the person has certain needs and wants
- bits of information that provide insight into what people think about a topic
- facts and figures from which conclusions can be drawn
- an order in which certain needs are satisfied before others
- the reason a consumer seeks and buys a good or service.
Down
- a group that includes a cross section of the entire population that is targeted
- information, statistics, or other types of data that already exist
- the influences that come from the surrounding environment or existing circumstances
- pieces of information gained through research
- the process of gathering and analyzing information to help make sound marketing decisions
- the expression of a person’s true self by reaching personal goals and helping others
- the patterns of change in society as a whole
- a pattern of change in consumer behavior that leads to changes in the marketing mix
- a set of questions posed to a group of people to determine how that group thinks, feels, or acts
20 Clues: the patterns of change in society as a whole • pieces of information gained through research • an organized collection of data in digital form • facts and figures from which conclusions can be drawn • the reason a consumer seeks and buys a good or service. • actions taken by people to satisfy their needs and wants • ...
Office Admin Vocab review 2026-03-24
Across
- A tool for making inked or engraved marks on a document
- A machine which destroys documents
- Another word for elevator
- How heavy an object is
- An assembly of people, usually for a formal discussion
- The cost of a good or service
- A printed copy of a document
- A piece of furniture with a flat top, used for work
- Email storage
- Someone who greets clients and visitors at a business
- A first version of a text
- The area of a building below the ground
- A person who receives an email
- A large outdoor area of land or a curated garden
- Someone who ranks below a senior person and helps them
Down
- A series of steps which lead up or down to other floors levels of a space
- A long passage in a building
- Something which has a small width
- Someone who buys a product
- Opposite up
- How large or small something is
- A commercial business
- A preposition indicating a higher level than an object
- A direction towards a higher position
- The entrance of a building
- Someone who buys a service
- Somewhere where you make food
- Another word for archived documents
- The ordinal for one (comes before “Second”)
- Used for cutting paper
- Documents or files which are sent with an email
- A place where you buy food, typically coffee
32 Clues: Opposite up • Email storage • A commercial business • How heavy an object is • Used for cutting paper • Another word for elevator • A first version of a text • Someone who buys a product • The entrance of a building • Someone who buys a service • A long passage in a building • A printed copy of a document • The cost of a good or service • Somewhere where you make food • ...
Consumer loans 2020-05-16
Across
- What is logic behind obtaining security while advancing education loans beyond certain limit
- unsecured consumer loan
- the charge which is created against life insurance policy
- a personal loan for existing asset customers
Down
- A dissatisfied customer results in ...... risk for the bank.
- helps in selling the right product to customer
- 'Comback of cash' is a challenge for India in the context of the following event
- make customer sticky to bank offering these
- FD comes under this category in Five Legged Stool
- LAS cannot be offered to
- Customers looking for lowest interest rate
- give a better product to an existing customer
- quickest possible loan from a bank
13 Clues: unsecured consumer loan • LAS cannot be offered to • quickest possible loan from a bank • Customers looking for lowest interest rate • make customer sticky to bank offering these • a personal loan for existing asset customers • give a better product to an existing customer • helps in selling the right product to customer • ...
SWARM 2025-02-14
Across
- the stage of life of the termite during swarm season
- termite workers are this color
- customer may see piles of these during a swarm
- one in this many homes have termites
- these can be made of a combination of soil, saliva and fecal matter
- be sure these are clear for the technician
- type of termites in this area
Down
- small, creamy white, usually crawling
- this is an indication of ants
- ask these to get a clear idea of what the customer is seeing
- ask customer to send this to us for ID
- termite swarmers are this color
- who we send the ticket to for a warranty customer
13 Clues: this is an indication of ants • type of termites in this area • termite workers are this color • termite swarmers are this color • one in this many homes have termites • small, creamy white, usually crawling • ask customer to send this to us for ID • be sure these are clear for the technician • customer may see piles of these during a swarm • ...
2.02E Vocabulary 2022-10-25
Across
- Uses goods and services to satisfy own wants
- Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
- when demand is greater than supply
- A function of relative prices that determines who gets the goods and services produced; determining how scarce resources will be distributed
- Those who provide human resources, natural resources, and capital goods in order for production to take place
- amount of satisfaction a good or service will provide a customer
- A phenomenon that occurs when changes in relative prices cause buyers to replace the purchase of one product with another
- Equal to both demand price and supply price
Down
- The minimum price producers are willing and able to receive for a product
- Large supply,small demand,low prices
- The people who make or provide goods and services
- maximum price consumers are willing and able to pay
- when supply is greater than demand
- The best time for producers to sell; characterized by large demand, small supply, and high prices
- One price compared to another; the ratio between two prices
- The quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period
16 Clues: when demand is greater than supply • when supply is greater than demand • Large supply,small demand,low prices • Equal to both demand price and supply price • Uses goods and services to satisfy own wants • The people who make or provide goods and services • maximum price consumers are willing and able to pay • One price compared to another; the ratio between two prices • ...
B&E Scavenger Hunt 2021-05-10
Across
- This document lists products and services supported by Business & Education.
- This document describes how to process a repair with a purchase order in Canada and the United States.
- This document describes how AMR Tier 1 Business & Education Advisors contact Business & Education Account Security.
- This document explains how to handle contacts about service and repair issues.
- This document describes how to handle Activation Lock removal requests for businesses and schools
- This document describes how Advisors support Apple Configurator.
- This document describes how to handle issues with existing Activation Lock removal requests for businesses and schools.
- This document describes how Advisors support Apple Remote Desktop software.
Down
- This document describes how Advisors interact with Deployment Programs Support.
- This document provides an overview of resources related to service for Apple products.
- This document describes how to support AppleCare for Enterprise customers
- This document describes when and how Tier 1 Business & Education Advisors contact Tier 2 Business & Education.
- This document describes how Business & Education Advisors help customers who call about enterprise or consumer products.
- This document describes how to process a customer-paid repair requote with a purchase order.
- This document describes how to contact Business & Education Advisors.
- This document describes the responsibilities of Business & Education Advisors.
16 Clues: This document describes how Advisors support Apple Configurator. • This document describes how to contact Business & Education Advisors. • This document describes how to support AppleCare for Enterprise customers • This document describes how Advisors support Apple Remote Desktop software. • ...
CROSSWORD 2020-05-07
Across
- U.S. luxury department store chain known for exceptional customer service
- Every bank Maintain certain % of their total deposits with RBI in the form of Cash and Net demand & Time Liabilities.
- Type of account which is maintained in India by a foreign bank with their corresponding bank.
Down
- Type of Account in a bank which is a form of non-interest bearing demand deposit
- Person employed by the bank to receive or pay out money over the counter.
- Score that indicates how likely your customers are to recommend your product or service to others
- Rate at which RBI lends money to commercial banks
- Minimum lending rate below which a bank is not permitted to lend.
8 Clues: Rate at which RBI lends money to commercial banks • Minimum lending rate below which a bank is not permitted to lend. • Person employed by the bank to receive or pay out money over the counter. • U.S. luxury department store chain known for exceptional customer service • Type of Account in a bank which is a form of non-interest bearing demand deposit • ...
All Things Trupanion! 2014-10-14
Across
- What an owner should submit to receive a guarantee for coverage.
- Injury and illness waiting periods.
- What an owner should submit for ineligible claims.
- Team to contact with solicitor, media, or company involvement related calls.
- Program where all pet policies are stored and managed.
- To receive completely comprehensive coverage for intact pets on the 12/12 policy, this must be added to the policy for all intact pets. It is only required for breeding pets on the 05/14 policy.
- Exam fees are an example of this.
- Something to offer policyholders, especially if it's their first claim.
- What you create when you're unable to reach a Retention team member for cancellation requests.
- The name of the 12/12 policy rider for alternative treatments.
- You should strive for this on every phone call for new enrollments and trial activations.
- cap Trupanion has in place for policies for the annual rate adjustments.
- The team to contact when you need assistance answering claims questions for a customer.
- The Trupanion original, revolutionary program that allows for electronic claims submission.
- The form to submit for guarantee of coverage if a pet is expecting a procedure in the next 5 days.
- Youngest a pet can be to enroll with Trupanion
- The team to contact when you're unable to console an escalated customer or veterinarian.
Down
- The knowledgebase where you should look for all policy and procedure related questions.
- Oldest a pet can be to enroll with Trupanion.
- You should always leave one of these in PO after every single phone call.
- Our service level (SVL) goal for number of calls answered within 30 seconds.
- Trupanion's number two customer.
- The name of the vet direct pay option for hospitals to receive reimbursement for services rendered.
- This is required for 30-day certificates.
- Trupanion's founder and CEO.
- The rate at which customers hang up the phone before speaking with a representative.
- summary of a pet's medical history to provide information regarding possible pre-existing conditions.
- The number one payment method for premiums and claims reimbursement we prefer to have on file for customers.
- Trupanion's number one customer.
- Dollar amount limit per illness or injury.
- You should never waive this for enrollments, except for hospital employees.
- Email to send information when a clinic would like more brochures or certificates.
- The amount of actual veterinary bills that Trupanion covers.
- The person to contact to answer appeal outcome questions.
- The program you should use for every new quote, trial activation, and enrollment.
- The number of days an owner has to reactivate a policy after a cancellation.
36 Clues: Trupanion's founder and CEO. • Trupanion's number two customer. • Trupanion's number one customer. • Exam fees are an example of this. • Injury and illness waiting periods. • This is required for 30-day certificates. • Dollar amount limit per illness or injury. • Oldest a pet can be to enroll with Trupanion. • Youngest a pet can be to enroll with Trupanion • ...
Accommodation Sector 2026-03-11
Across
- A type of hotel with stylish furnishing in unique themes and personalized service.
- Items provided for the convenience of guests, such as free wifi, toiletries, and towels.
- Hotels that offer the highest level of customer service, high-quality facilities, and higher room rates.
- Accommodation located away from the city that offers recreational activities for relaxation and sports.
- Inexpensive accommodation with dormitory-style rooms and shared facilities like common bathrooms.
Down
- Extremely small, pod-like rooms popular in Singapore for guests on a budget.
- These apartments include a kitchen and living room, making them suitable for families and long-stay business travelers.
- Staff member who provides local information, makes reservations, and arranges transportation for guests.
- A type of hotel that provides only the basic amenities and services required for a comfortable stay.
9 Clues: Extremely small, pod-like rooms popular in Singapore for guests on a budget. • A type of hotel with stylish furnishing in unique themes and personalized service. • Items provided for the convenience of guests, such as free wifi, toiletries, and towels. • Inexpensive accommodation with dormitory-style rooms and shared facilities like common bathrooms. • ...
FINANCIAL PLANNING 101 2012-10-14
Across
- marketing training including web based and social media training
- A fund that invests across a range of asset classes but with a significant portion in defensive assets such as fixed interest investments and cash and a small portion in growth assets such as shares and property. This type of fund aims to provide a moderate level of income with some capital growth.
- unique value proposition
- A payment made by the government to the super fund of a low or middle income earner to reward them for making personal contributions to super. If you earn less than a certain amount, the Australian Government will match an after-tax super contribution, up to a maximum of $1,000.
- Dying without a will.
- A pension purchased with superannuation money on retirement. You can choose the amount of pension you receive each year within minimum and maximum levels set by law. Your super money is progressively drawn down until it runs out. For most people aged 60 and over, these pension payments have been tax-free since July 2007. Account-based pensions were previously known as allocated pensions.
- client value proposition
- Market The term used to describe a prolonged period of declining stock prices
- emotional intelligence
- The erosion of purchasing power over time through an increase in the cost of goods and services
- Also known as a spending plan, it is a plan for spending and saving money that balances household income and expenses
Down
- management training for financial planning practices
- hot, warm or cold possible clients
- Practitioner A credential granted by the Certified Financial Planner Board of Standards, Inc., to individuals who complete a comprehensive curriculum in financial planning and ethics.
- compliance and risk management for youwhich gives you more free time to focus on core business and service your clients, safe in the knowledge that MLC is looking after your compliance and risk management issues
- Regular updates on changes in legislation to help you stay informed.
- Australian Financial Services Licence
- continuing professional development
- process of moving a customer from one financial product to another in order for an adviser or broker to earn a fee. This practice usually has little or no benefit to the customer
- A fee charged by a broker for service.
- social media and compliance requirements
- who lends money in a mortgage arrangement.
22 Clues: Dying without a will. • emotional intelligence • unique value proposition • client value proposition • hot, warm or cold possible clients • continuing professional development • Australian Financial Services Licence • A fee charged by a broker for service. • social media and compliance requirements • who lends money in a mortgage arrangement. • ...
Marketing 2016-08-31
Across
- involves having a product where customers can buy it
- Helps a company determine how to lessen the impact of factors
- information about the target market
- Dictate how much to charge for goods and services in order to make a profit
- a product may have more than one target market
- Obtaining, developing, maintaining, and improving a product/product mix in response to marketing opportunities
- The group of people most likely to become customers
- The functions of marketing add value to a product
- All people who share similar needs and wants and who have the ability to purchase the given product
- the means of getting the product in the customer's hand
- The process of deciding how to get goods in customer's hands
- Consumers who purchase goods for personal use
- An aspect of marketing that combines customers information with customer service and marketing communications
- The effort to inform, persuade, or remind current and potential customers about a business's products or services
- The exchange of a product for money
Down
- Affetc the economy and standard of living in countries around the world
- businesses look for different ways to sell their product
- the four basic marketing strategies
- Gathering information such as customers, trends, and competing products
- having a product or service available at a certain time of year.
- Also known as business-to-business
- Goods, And Services Are offerings
- Provides customers with the goods and services they want
- Provides the means for competition to take place
- Involves communication with the customer
- The idea that a business should strive to satisfy customer's needs and wants while generating profits
- what is exchanged for the product
- The activity,set of institutions and processes of creating, communicating, delivering, and etc
- Tangible items that have monetary value and satisfy one's needs and wants.
- Understanding the concept and strategies used to develop and target specific marketing strategies to a select audience
- An added value in economic terms.
- involves changing raw materials into usable goods or putting parts together
- A company's percentage of the total sales volume generated by all companies that compete in given market
- Intangible items that have monetary value and satisfy your needs and wants.
34 Clues: what is exchanged for the product • An added value in economic terms. • Also known as business-to-business • the four basic marketing strategies • information about the target market • The exchange of a product for money • Goods, And Services Are offerings • Involves communication with the customer • Consumers who purchase goods for personal use • ...
Contemporary Marketing Ch. 15 2025-03-17
Across
- Seeks to distribute a product through all available retailers in a trade area.
- An organization that operates between producers and consumers to help bring the product to market.
- The movement of products through two or more channels to reach the firm’s target market.
- Utilizing a combination of transport modes to improve customer service and achieve cost advantages.
- Disagreements among channel members at different levels.
- Marketing intermediary who takes title to the goods, stores them in warehouses, and distributes them to retailers, other distributors, and sometimes end consumers.
- A tiny chip with identification information is placed on an item. That chip can then be read by a radio frequency scanner from a distance, making tracking easier.
- The complete sequence of suppliers and activities that contribute to the creation and delivery of goods and services.
- Disagreements among channel members at the same level, such as two or more wholesalers or retailers.
- An integrated software package that consolidates data among the firm’s units.
- The process of combining several unitized loads into a single, well-protected load.
Down
- A third-party person or company who represents the producer to wholesalers and retailers.
- Combining as many packages as possible into each load that moves within or outside a facility.
- The individuals and organizations who manage the flow of product from producers to consumers.
- Channels designed to return goods to their producers.
- The management of raw materials, inbound logistics, and warehouse and storage facilities.
- A marketing tactic in which a producer establishes direct sales contact with its product’s final users.
- When a firm chooses only a limited number of retailers in a market area to handle its line.
- The number or percentage of intermediaries (usually retailers) through which a manufacturer distributes its goods in a particular market.
- When a producer assumes control over functions that were previously handled by an intermediary.
- Carries goods directly from a producer to the ultimate user.
- When a producer sells only to a small number of retailers, or grants exclusive rights to a wholesaler or retailer to sell its products in a specific geographic region.
- The management of finished product storage, outbound logistics, marketing and sales, and customer service.
23 Clues: Channels designed to return goods to their producers. • Disagreements among channel members at different levels. • Carries goods directly from a producer to the ultimate user. • An integrated software package that consolidates data among the firm’s units. • Seeks to distribute a product through all available retailers in a trade area. • ...
Week 5 2025-04-26
Across
- –“My career ____ ____ ______. Started in customer service, tried acting, sold socks online, and now—customer service.”
- –“He used cologne _________. I could smell him before I saw him.”
- –“Technically, I’m _______ by the office dress code because it never said how many flamingos could be on a suit.”
- –“Why did the ________ get fired? ‘Watch duty’ doesn’t mean binge-watching Netflix.”
- –“I’d help you move, but my ___________ include heavy lifting, early mornings, and working on weekends.”
- –“We started a travel ____. Right now, it can take us as far as the next bus stop.”
- –“His fruit _____ didn’t make much money, but it did give him peace and quiet, away from his wife and kids.”
- –“We picked the _____ because it had charm, character, and not enough lighting to see the mold.”
- –“He said the ______, ‘Live, laugh, love’—and I almost divorced him.”
- –“_________ to my wife I ate the last cookie was brave. Saying it face to face. Braver.”
- –“ I was reading a book about procrastination, and got __________. I’ll get back to it later.”
Down
- –“I signed up for a _______ on focus. I spent most of it Googling memes.”
- –“Our lemonade stand finally made _______. One hundred dollars. Minus the 50 dollar lemonade sign.”
- –“The snack was an ___________ disaster—which is impressive, considering it was just supposed to be peanut butter toast.”
- –“I’m staying _______. Unless someone brings cake. Then I’m on their team.”
- –“Trust is the _______ of our friendship. That, and the fact we both hate the same people.”
- –“I _________ choked on my drink when he said he was ‘an influencer’ now.”
- –“His work _______ is ‘calm professional.’ At home he screams at football games on TV.”
- –“His career took a _______ ____: dog walker, magician, crypto ‘expert’, AI prompt engineer. I still have no idea what he does.”
- –“My morning ______: hit snooze, get up, make coffee like it’s my purpose in life.”
- –“____________ is a job where you work for free and but they don’t care if you show up late.”
- –“Finding my phone before I leave the house is _________. Without it, how will I ignore people properly?”
- –“His __________ is so advanced, I’m starting to think he’s training for a black belt in bad manners.”
- –“I _____ my router, my brain, and my expectations—all before 9 a.m.”
- –“She forgot the password again. Guess who took the _____ of the IT guy’s sighs?”
25 Clues: –“He used cologne _________. I could smell him before I saw him.” • –“I _____ my router, my brain, and my expectations—all before 9 a.m.” • –“He said the ______, ‘Live, laugh, love’—and I almost divorced him.” • –“I signed up for a _______ on focus. I spent most of it Googling memes.” • –“I _________ choked on my drink when he said he was ‘an influencer’ now.” • ...
Unit 5 H&T: Transportation Customer Service Crossword Puzzle 2025-11-04
Across
- Assistance
- travelers board safely, handle luggage, or find seats.
- Staff
- times for vehicles, drivers, and routes to run on time.
- the safest and most efficient travel routes.
- that ensure consistent, professional, and quality service.
- Etiquette
- comfort, satisfaction, and overall impression a traveler has during service.
- and respectful behavior toward guests.
Down
- between coworkers to complete goals effectively.
- Standards
- disagreements calmly and respectfully.
- Planning
- Recovery
- mistakes or making up for poor service.
- Experience
- Resolution
- who operate vehicles, assist passengers, and ensure service quality.
18 Clues: Staff • Planning • Recovery • Standards • Etiquette • Assistance • Experience • Resolution • disagreements calmly and respectfully. • and respectful behavior toward guests. • mistakes or making up for poor service. • the safest and most efficient travel routes. • between coworkers to complete goals effectively. • travelers board safely, handle luggage, or find seats. • ...
OM- Day 1 Activity for Customer Service Week 2025 2025-10-06
Across
- Bump to this hold if there is a configuration option on the website, but not available on line and config
- What do we put as a first and last name in as a PO Contact if we do not have a specific name
- Case name for preproduction change requests in SalesForce
- Standard imprint method on item 45448
- Are blanks allowed on VOUT044 (Yes or No)
- What we must do after any change to the configuration
- Account that belongs to 35519
- This tile is used to "index" a order in Webom
- New location of warehouse in Florida(city name)
- Promo code for USD distributor self promotions
Down
- Date field to check when the customer has an inhands date
- This is sent to question missing information
- Integrated ordering service where customers can place order
- Standard lead time for random samples
- Are spec samples allowed on 46485 (Yes or No)
- This is needed when we change the config on a VLT Line type
16 Clues: Account that belongs to 35519 • Standard lead time for random samples • Standard imprint method on item 45448 • Are blanks allowed on VOUT044 (Yes or No) • This is sent to question missing information • Are spec samples allowed on 46485 (Yes or No) • This tile is used to "index" a order in Webom • Promo code for USD distributor self promotions • ...
Crossword Purchasing 2015-08-10
Across
- level of customer …!
- Other word for Purchasing plan
- To continue growing successfully in a highly competitive market it is necessary to promote a
- How can we achieve savings in purchasing?
- Two very important words you should always say to a customer
- What is purchasing responsible for? Total Cost of…?
- What is certainly our most important instrument when it comes to increasing both customer commitment and market penetration?
Down
- What role does central purchasing play in the Würth Group?
- When customers need products urgently, do they accept a higher or lower price?
- Purchasing agent's job
- What beats the price?
- One of our most important "sources of energy" is?
- How can the performance of the purchasing department be measured?
- Four words you should never say to a customer
- How many percent should be processed through the Central purchasing department?
15 Clues: level of customer …! • What beats the price? • Purchasing agent's job • Other word for Purchasing plan • How can we achieve savings in purchasing? • Four words you should never say to a customer • One of our most important "sources of energy" is? • What is purchasing responsible for? Total Cost of…? • What role does central purchasing play in the Würth Group? • ...
VAT Basics 2021-09-02
Across
- Goods sent from your home country to a warehouse or client’s storage facility in another EU country
- A sequence of numbers made up of six, eight or ten digits which are used within the EU countries or outside the territory for maintaining details of goods sold/purchased
- VAT on purchases
- No VAT to reclaim
- A declaration indicating the Sales (dispatches) and purchases (arrivals) of goods across EU borders
- Point The point in time when VAT becomes due
- Customer has the obligation to account for VAT on the supply
Down
- B2B sales through internet or through catalogues
- The place of supply for gas, electricity and similar power supplies in where the ……..is located
- A local entity that represents foreign traders for VAT purposes, usually in countries where the traders must VAT register but cannot do so themselves.
- the official department that administers and collects the duties levied by a government on imported goods.
- A document that contains details of Goods/service, buyer, seller details, price, discount, tax rate and other details
- Doesn't have to pay any VAT, but you still have the right to deduct the VAT you paid on purchases directly related to the sale
- An establishment other than the business establishment, which has the human and technical resources necessary for providing or receiving services permanently present.
14 Clues: VAT on purchases • No VAT to reclaim • Point The point in time when VAT becomes due • B2B sales through internet or through catalogues • Customer has the obligation to account for VAT on the supply • The place of supply for gas, electricity and similar power supplies in where the ……..is located • ...
Restaurant Operation 2024-07-18
Across
- Expect a clean table, clean dishes and utensils, safe food, hot food served hot, and cold food served cold
- Refers to dishware, earthenware and china dishes
- Guests may select separately to compile his or her menu and is required to pay only for the food and beverage items ordered
- Place the ______ fork and spoon above the plate
- ______ spoons should be placed on the right of the knives
- The act of filling the needs, wants and desires of the guests.
- Staff must also have sufficient ______of the item on the menu, know how to serve food and drinks
- ______ should be set to the left of the plate
- _______setting refers to the way to set a table with tableware
- Personal _____is all about the being excellent in his or her physical well being
- Reading the guests and always making them ______welcome and important.
- Usually iced drink made with any of various ingredients but with alcohol
- creating a pleasant dining experience for your guest with small gestures
Down
- ______station is normally placed in the dining area to assist service staff
- Used at the table for wiping the mouth and fingers while eating
- Refer to knives and other cutting instruments
- Used to served warm and ice water
- Usually iced drink made with any of various ingredients (such as juice, herbs, and soda water) but without alcohol
- They maintain the service areas of the dining room so that everything is ready for smooth and efficient sevice.
- The arrangement for a single diner is called a ______setting
- ______ should be set to the right of the plate
- Flatware, glassware and holloware is classification of ______
- Table ______ is The meal provided at a fixed price and the customer has to pay for the complete meal no matter him or her consuming the whole meal or not
- ______ menu Menu which change everyday for a certain set of days before the cycle ends
24 Clues: Used to served warm and ice water • Refer to knives and other cutting instruments • ______ should be set to the left of the plate • Place the ______ fork and spoon above the plate • ______ should be set to the right of the plate • Refers to dishware, earthenware and china dishes • ______ spoons should be placed on the right of the knives • ...
Food Operations 2022-08-08
Across
- This type of cooking reduces waste by cooking in small batches
- ________ Health inspects installation food facilities to verify compliance with the food code and documents inspections
- ________ are a part of the Back of the House (BOH)
- One of the five categories the AF Form 1038 allows managers to rate
- ________ are where the food is prepared
- This is the heart of the food service facility
- _______ lines are a part of the Front of the House (FOH)
- Every food operation must use the __________ Menu to ensure product consistency and palatability
- ______ must ensure items are served at a proper temperature
- Works directly with regional/local Prime Vendors (PVs) to ensure installation food operation requirements are met.
- This system provides corporate oversight of all sales and financial data
- This is one of the three Operational Standards
Down
- _______ attendant is one of the two types of DFAC contracts
- This is one of the three Daily Standards
- This is one of the handbooks that the Beverage Operations Branch provides
- ESM customers do not receive this
- One of the authorized flight meal service
- This enhances food quality, variety and availability of nutritious meals
- This is the data-entry terminal that allows cashiers to enter customer food transactions
- These consist of fresh and frozen foods and will spoil if not properly stored
- These items in the storeroom should never be older than 90 days
- This is food furnished to enlisted personnel at government expense
- One of the authorized users of the DFAC
23 Clues: ESM customers do not receive this • ________ are where the food is prepared • One of the authorized users of the DFAC • This is one of the three Daily Standards • One of the authorized flight meal service • This is the heart of the food service facility • This is one of the three Operational Standards • ________ are a part of the Back of the House (BOH) • ...
MARKETING MIX 2024-10-09
Across
- Unique combination of a product for a specific group of customers
- Segmentation based on a customers buying behavior
- Segmentation based on customers attitudes, values,
- Bring news to public's attention, could be good or bad
- Good, service, idea a company develops and sells
- Something a person has to have in order to survive
- Relations make company look good
- Approach in which the producer sets a high introductory price to attract buyers with a strong desire for the products and the resources to buy it.
- Person who uses the product
- This channel of distribution is done by integrating and coordinating various marketing activities and flows from point of production to consumption
- Selling goods in bigger quantities
- triking/memorable phrase used in ad
- Segmentation based on general characteristics
- The financial gain made in a transaction
Down
- Selling (direct interaction between sales person and customers)
- Segmentation Dividing a market into distinct groups
- (leader)Product sold at a loss to attract customers
- Inform, persuade,remind customers about a product
- Reduction in the price of a product or service the seller offers to incentivize prompt payment by the buyer
- Delivering products to buyers
- How much to charge for a product
- Where to sell to customers
- Legal symbol, word, or words representing a company
- Segmentation based on where a person lives
- Ticket or document that can be redeemed for a financial discount or rebate when purchasing a product
- Symbol or design that represents a company
26 Clues: Where to sell to customers • Person who uses the product • Delivering products to buyers • How much to charge for a product • Relations make company look good • Selling goods in bigger quantities • triking/memorable phrase used in ad • The financial gain made in a transaction • Segmentation based on where a person lives • Symbol or design that represents a company • ...
International marketing Crossword 2025-10-23
Across
- Creating new ideas or products to improve market performance.
- How a company or brand is viewed by the public.
- A plan of action designed to achieve marketing goals.
- A person who buys and uses products or services.
- The quantity of goods available for sale.
- Selling goods to another country.
- The desire of consumers to buy a product.
- Relating to online or electronic marketing platforms.
- A public promotion of a product or service.
- Rivalry among companies selling similar products.
- The item or service being sold to consumers.
- Shared beliefs and customs that influence consumer behavior.
Down
- The process of businesses expanding beyond national borders.
- Activities that communicate product benefits and persuade customers.
- A visual symbol representing a company or brand.
- A place or system where goods and services are exchanged.
- Buying goods from another country.
- The design and production of a product’s container or wrapper.
- The process of sharing information between marketer and customer.
- A specific group of consumers aimed by marketing efforts.
- The practice of creating a unique name and image for a product.
- The distribution channel or location where a product is sold.
- The process of gathering information about markets and consumers.
- The amount of money charged for a product.
24 Clues: Selling goods to another country. • Buying goods from another country. • The quantity of goods available for sale. • The desire of consumers to buy a product. • The amount of money charged for a product. • A public promotion of a product or service. • The item or service being sold to consumers. • How a company or brand is viewed by the public. • ...
Amazon video 2026-02-10
Across
- the activity or profession of producing advertisements for commercial products or services
- the accomplishment of an aim or purpose
- an organized body of people with a particular purpose especially a business, society, association etc
- the exclusive possession or control of the supply of or trade in a service
- economic activity concerned with the processing of raw materials and manufacture of goods in factories
- place open space where a market is or formerly in a town
- the activity or condition of competing
- the state of being a partner or partners
- relating to the granting of an official license
- person or business that sells goods to the public in small quantities
Down
- a set of things working together as parts of a mechanism or an interconnecting network
- a person or organization that provides something needed such as a producer or service
- an economic and political system in which a country's trade and industry are controlled by private owners for profit
- a legal entity that is separate and distinct from its owner and is established to conduct business or trade
- work,especially manual workers
- a person who purchases goods and services for personal use
- A person or organization that buys goods or services from a store of business
- sale of goods to the republic
- a person employed for wages or salary, especially at nonexecutive level
- a security that represents that ownership of a fraction of the issuing corporation
20 Clues: sale of goods to the republic • work,especially manual workers • the activity or condition of competing • the accomplishment of an aim or purpose • the state of being a partner or partners • relating to the granting of an official license • place open space where a market is or formerly in a town • a person who purchases goods and services for personal use • ...
Dashboard and Smart App Review 2021-01-26
Across
- The customer will receive an email ______________ to register with Octane.
- How can a customer start an online application?
- This is the preferred internet browser with Octane
- Customer will use _____________ to e-sign document packages
- Customer can not use a __________ to drag and drop files to Octane
- On the Documents Tab in Octane where do I click to do see an e-sign status?
- What tab on the left-hand side in Octane will you click on to see our customer's name?
Down
- The customers will receive a __________ as a one time code to register with Octane.
- If the borrower has not yet e-signed it will read as ____________ in green
- What program do we use to screen share Octane?
- Website we can use to check for cellphone outages?
- The customer can click on this button to screen share with support
- Once you click on the __________ button, it will remove all email information for that borrower.
13 Clues: What program do we use to screen share Octane? • How can a customer start an online application? • Website we can use to check for cellphone outages? • This is the preferred internet browser with Octane • Customer will use _____________ to e-sign document packages • The customer can click on this button to screen share with support • ...
A Little SaaS-y 2024-07-16
Across
- Processes involved in ensuring that a company can continue operating during and after a disaster or disruptive event.
- Popular accounting SaaS application.
- CMS, CRM, automations and more business-critical data is stored and used by many sales and marketing teams.
- One Single Platform to Protect Your SaaS Data Footprint.
- Software program or suite of programs that performs specific functions or tasks for users.
- The copy of important information and files stored separately to protect against data loss, corruption, or damage.
- Any software designed to harm, exploit, or compromise the functionality, security, or data of a computer, network, or device.
- A single instance of a software application that serves multiple customers.
Down
- When SaaS apps are used throughout the organization without centralized management, it is referred to as SaaS ____.
- the practice of protecting computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.
- Developers heavily rely on this app for project management, bug tracking, and more.
- To convert information or data into a code, especially to prevent unauthorized access.
- A contract between an MSP and their customer that defines the level of service expected.
- The amount of time a SaaS application is available and operational.
- Software as a service
- The individual or organization that uses the SaaS application.
16 Clues: Software as a service • Popular accounting SaaS application. • One Single Platform to Protect Your SaaS Data Footprint. • The individual or organization that uses the SaaS application. • The amount of time a SaaS application is available and operational. • A single instance of a software application that serves multiple customers. • ...
Chapter 10.3 2025-03-11
Across
- Two Words: Difference between selling price and product costs.
- The final business organization in an indirect channel of distribution for consumer products.
- This channel of distribution is when one or more other businesses are between the producer and consumer.
- Two Words: The second word ends with an S. This is the costs to manufacturers to produce the product or the price paid by other businesses to buy the product.
- Intermediaries between manufacturers and retailers.
- Two Words: All expenses of operating the business that is associated with the product.
- Product costs + Operating Expenses + ______ = Selling Price
Down
- Three Words: The route a product follows and the businesses involved in moving a product from the producer to the final consumer
- Mr. J's last name
- Price is set by the _______ by adding product costs, operating expenses, and profit.
- Determining the best methods and procedures to use so customers can find, obtain, and use a product or service.
- The amount added to the cost to set the selling price.
- A reduction from the original selling price.
- This channel of distribution is straight from the producer to the consumer.
- The money a customer must pay for a product or service.
- Two Words: The price paid by customers.
- The amount of money available to the business after all costs have been paid.
17 Clues: Mr. J's last name • Two Words: The price paid by customers. • A reduction from the original selling price. • Intermediaries between manufacturers and retailers. • The amount added to the cost to set the selling price. • The money a customer must pay for a product or service. • Product costs + Operating Expenses + ______ = Selling Price • ...
BDS Puzzle 2021-05-20
Across
- Quality leads plus _________ = revenue
- Connect postmaster-manager program
- postmaster event in May
- Leads 6th month of year activity
- come or go back to a place or person
Down
- parcels fall under this category
- another name for direct mail
- guide for customer conversations
- 'for 35'
- Connect city carrier program
- union which supports clerks care
- initials of employee who drives EEP
- union which supports customer connect
13 Clues: 'for 35' • postmaster event in May • another name for direct mail • Connect city carrier program • parcels fall under this category • guide for customer conversations • union which supports clerks care • Leads 6th month of year activity • Connect postmaster-manager program • initials of employee who drives EEP • come or go back to a place or person • ...
OFFERING SERVICE AND HELP 2025-12-28
Across
- The fabric is going to be used for
- The customer plan to buy more items besides the fabric
- The conversation take place
- The reason why does the customer choose cotton fabric
- The customer accept the assistant’s help at the beginning
Down
- The one who greets the customer first
- The shopkeeper greet the customer
- According to the shopkeeper, what is cotton suitable for
- What will the blouse be used for
- Fabric does the customer choose
- Additional items does the shopkeeper offer
11 Clues: The conversation take place • Fabric does the customer choose • What will the blouse be used for • The shopkeeper greet the customer • The fabric is going to be used for • The one who greets the customer first • Additional items does the shopkeeper offer • The reason why does the customer choose cotton fabric • The customer plan to buy more items besides the fabric • ...
Marketing 2024-01-14
13 Clues: page • Design • Journey • Hacking • building • o Funnel • experience • Nurturing Funnel • (Calls To Action) • (Click Through Rate) • de adquisición de clientes • (Content Management System) • (Customer Relationship Management)
PMO/IS Employee Appreciation! 2017-06-21
Across
- Relative worth, merit, or importance
- Cooperative effort on the part of a group of persons acting together as a team
- Two-word phrase to express gratitude
- Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
- Definition of functions and/or features that a system or its components must support
- Process of validating and verifying software meets the business and technical requirements
- Group of stakeholders than provide approval and priorities for projects submitted (two words)
- Insurance / policy lines for private or residential customers
- Plan that matches short-term and long-term business goals with specific technology solutions
- 2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
- 2020 Vision component to achieve a three-year ROE in the top quartile of our peers
- System / tool used at UFG to manage projects, tasks, and timelines
- Supports our internal / external websites and ePortal applications
Down
- An event during the life of a project that signifies a new stage
- Requests or demands for payment in accordance with an insurance policy
- Insurance / policy lines for business customers
- Thankful recognition
- 2020 Vision component for premium volumes by profit center
- 1Q17 PMO/IS employee appreciation event
- Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
- 2020 Vision component to create a culture of mutual respect and appreciation among our employees
- Service team providing information and support to all UFG system users (two words)
- The basic, underlying framework or features of a system/platform
- Security against loss or damage or for the fulfillment of an obligation
- Insurance providing payment upon death of the policyholder
- UFG project management delivery processes
- "Thank God We Made It!" annual UFG celebration and service recognition event
27 Clues: Thankful recognition • Relative worth, merit, or importance • Two-word phrase to express gratitude • 1Q17 PMO/IS employee appreciation event • UFG project management delivery processes • Insurance / policy lines for business customers • 2020 Vision component for premium volumes by profit center • Insurance providing payment upon death of the policyholder • ...
PMO / IS Employee Appreciation! 2017-06-21
Across
- Insurance providing payment upon death of the policyholder
- 2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
- 1Q17 PMO/IS employee appreciation event
- UFG project management delivery processes
- Insurance / policy lines for private or residential customers
- 2020 Vision component for premium volumes by profit center
- Plan that matches short-term and long-term business goals with specific technology solutions
- Definition of functions and/or features that a system or its components must support
- Thankful recognition
- 2020 Vision component to achieve a three-year ROE in the top quartile of our peers
- Group of stakeholders than provide approval and priorities for projects submitted (two words)
- An event during the life of a project that signifies a new stage
- Process of validating and verifying software meets the business and technical requirements
- Insurance / policy lines for business customers
- Security against loss or damage or for the fulfillment of an obligation
Down
- Relative worth, merit, or importance
- Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
- 2020 Vision component to create a culture of mutual respect and appreciation among our employees
- Service team providing information and support to all UFG system users (two words)
- Two-word phrase to express gratitude
- Requests or demands for payment in accordance with an insurance policy
- Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
- System / tool used at UFG to manage projects, tasks, and timelines
- The basic, underlying framework or features of a system/platform
- "Thank God We Made It!" annual UFG celebration and service recognition event
- Supports our internal / external websites and ePortal applications
- Cooperative effort on the part of a group of persons acting together as a team
27 Clues: Thankful recognition • Relative worth, merit, or importance • Two-word phrase to express gratitude • 1Q17 PMO/IS employee appreciation event • UFG project management delivery processes • Insurance / policy lines for business customers • Insurance providing payment upon death of the policyholder • 2020 Vision component for premium volumes by profit center • ...
PMO / IS Employee Appreciation! 2017-06-21
Across
- Process of validating and verifying software meets the business and technical requirements
- Relative worth, merit, or importance
- Plan that matches short-term and long-term business goals with specific technology solutions
- System / tool used at UFG to manage projects, tasks, and timelines
- 2020 Vision component to achieve a three-year ROE in the top quartile of our peers
- An event during the life of a project that signifies a new stage
- Security against loss or damage or for the fulfillment of an obligation
- 1Q17 PMO/IS employee appreciation event
- The basic, underlying framework or features of a system/platform
- Definition of the software methods, functions, objects, and overall structure or interaction of code that will satisfy user requirements
- Service team providing information and support to all UFG system users (two words)
- "Thank God We Made It!" annual UFG celebration and service recognition event
- Two-word phrase to express gratitude
- 2020 Vision component to create a culture of mutual respect and appreciation among our employees
Down
- Cooperative effort on the part of a group of persons acting together as a team
- Insurance / policy lines for private or residential customers
- 2020 Vision component for premium volumes by profit center
- Thankful recognition
- Requests or demands for payment in accordance with an insurance policy
- UFG project management delivery processes
- Group of stakeholders than provide approval and priorities for projects submitted (two words)
- Definition of functions and/or features that a system or its components must support
- Project name for policy system replacement; something serving as a refuge, relief, or pleasant change
- Insurance / policy lines for business customers
- 2020 Vision component to achieve a ranking on Deep Customer Connections' Top 10 P&C Performers list
- Team that supports our internal / external websites and ePortal applications
- Insurance providing payment upon death of the policyholder
27 Clues: Thankful recognition • Relative worth, merit, or importance • Two-word phrase to express gratitude • 1Q17 PMO/IS employee appreciation event • UFG project management delivery processes • Insurance / policy lines for business customers • 2020 Vision component for premium volumes by profit center • Insurance providing payment upon death of the policyholder • ...
Sports Marketing Crossword 2023-11-21
Across
- the action of moving a vehicle into a place in a car park or by the side of the road where it can be left.
- individuals or businesses that consume or use goods and services
- increase brand awareness, create interest, generate sales or create brand loyalty
- a piece of paper or small card that gives the holder a certain right, especially to enter a place, travel by public transport, or participate in an event.
- an attention-grabbing statement used to promote a brand's products and services.
- when two brands decide to work together professionally
- The flow of fans out of a venue
- a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
- where consumers buy your product, or where they discover it
- decide the amount required as payment for (something offered for sale).
Down
- a product or service that has a unique and immediately recognizable identity that distinguishes itself from others in its industry
- the economy's purchasers who buy goods and services
- an event, performance, or activity designed to entertain others.
- The flow of fans into a venue
- each of several particular contests making up a sports competition.
- merchandise or possessions.
- creating a strategy in building, growing, keeping existing customers, and rewarding them as needed.
- the action of helping or doing work for someone.
- the aim or purpose.
- images, texts, shapes, or a combination of the three that depict the name and purpose of a business
- an activity involving physical exertion and skill in which an individual or team competes against another or others for entertainment.
- a humanized character that represents, and reinforces, a brand's personality in its marketing
- the activity or business of promoting and selling products or services, including market research and advertising.
- Promotional strategy linking a sponsor to a physical site
24 Clues: the aim or purpose. • merchandise or possessions. • The flow of fans into a venue • The flow of fans out of a venue • the action of helping or doing work for someone. • the economy's purchasers who buy goods and services • when two brands decide to work together professionally • Promotional strategy linking a sponsor to a physical site • ...
Pricing Sports 2024-12-10
Across
- the total amount of money brought in by a company's operations, measured over a set amount of tim
- the amount of a good or service available at a given time and price. Suppliers are generally willing to produce more when prices rise.
- is defined as the value placed on the goods or services being exchanged
- quickly generates demand for product
- the money a business makes after subtracting its expenses from its income.
- the amount of a good or service that consumers want to buy. Consumers generally buy less when prices rise.
- is a strategy where a company sets different prices for products within the same product line, based on their features, quality, or size.
- is a strategy where a product is sold at a low price to attract customers, who are then expected to buy other, more profitable items.
- a plan designed to establish a unique identity for a company's product or brand within a specific market.
Down
- is pricing based on consumer perception
- a change in price has little effect on the quantity demanded.
- competition between businesses based on quality, service and relationships
- the percentage of the total sales of all companies that sell the same type of product.
- pricing items with either an odd number or an even number to match image.
- pricing goods according to what the customer is willing to pay.
- is a marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
- the cost of something, or the money spent to get something.
- cover Research and Development costs
- when a company spends more money than it earns during an accounting period.
- a small price change can lead to a large change in the quantity demanded.
20 Clues: quickly generates demand for product • cover Research and Development costs • is pricing based on consumer perception • the cost of something, or the money spent to get something. • a change in price has little effect on the quantity demanded. • pricing goods according to what the customer is willing to pay. • ...
Chapter 15 Cross Word 2025-04-23
Across
- focuses on customer service
- Federal, State, and Local governments also inform consumers.
- imposed by law and is understood to apply even though it has not been stated
- access to a range of media sources offering consumer information… Most media exist in both traditional and online formats.
- makes certain food, drug, and cosmetic products are not harmful to consumers
- ensures consumer safety by setting quality standards for farm products
- is a price per unit of measure.
- test products and services for the benefit of consumers and businesses.
- is a name given to a product or service to distinguish it from other similar and competitive items.
- attached to or printed on a product, provides useful information.
Down
- consumers united to demand fair treatment from business to fight against unfair business practices
- Made orally or in writing and promises a specific quality of performance
- is a legal action by one party on behalf of a group of people who have the same grievance.
- popular source of consumer information, and encourages consumers to buy.
- if all the other legal actions don't work and the situation costs a larger amount of money, you need to get a lawyer. But before you go and get one to ask various questions, Is the lawyer experienced enough, when will you be required to make payment for services?
- is a way to settle consumer disputes and their differences. And to help with the argument a mediator will suggest a compromise between the two complaints.
- a promise by the manufacturer or dealer, usually in writing, that a product is a certain quality
- the opposite of spending time and effort is buying too quickly.
- consumers are given false information in an effort to make a sale
- Proves helpful information about used objects and hears about the experience the last consumer had with the product.
- When a business has no competitors and controls the market for a product or service
21 Clues: focuses on customer service • is a price per unit of measure. • Federal, State, and Local governments also inform consumers. • the opposite of spending time and effort is buying too quickly. • consumers are given false information in an effort to make a sale • attached to or printed on a product, provides useful information. • ...
99 problems but billing aint one 2024-06-26
Across
- this is how each month is broken up for meter read- 21 in fact.
- measures how much electricity is used.
- This 3 letter combo is the jurisdictional code for making payments-either in person or via IVR.
- Includes the service location and contact information for Entergy.
- This payment arrangement pushes the due date back to give the BP more time to pay, up to 1 month.
- These accounts have technical issues that prevent the bill from generating on times-they have to be verified manually.
- ______ due tells the BP what must be paid and when it's due.
- This is a monthly draft on their bank account number.
- When the meter can't be read, the read may be ______ to create the bill.
- BP's can pay for free here using their checking accounts, but it's still a manual payment.
Down
- this program allows the customer choose their due date.
- ______ billing keeps the bill approximately the same each month.
- When transferred to the IVR, this vendor is our primary payment vendor.
- We do not accept checks from ______ banks.
- Can be removed from the bill and mailed in with the payment.
- Account ____ includes the BP's name, account number, and QPC code.
- This payment arrangement can be set into up to 4 installments and is due by the due date on the next bill.
- We offer these 3rd party agencies when the BP needs assistance in paying the bill.
- This ticket is created when the customer states that they were billed on the incorrect rate.
19 Clues: measures how much electricity is used. • We do not accept checks from ______ banks. • This is a monthly draft on their bank account number. • this program allows the customer choose their due date. • Can be removed from the bill and mailed in with the payment. • ______ due tells the BP what must be paid and when it's due. • ...
9. 2021-03-19
Across
- Finally, ball is placed on spot (but not the centre) for scorer (5)
- TO Likes at once
- Christmas book has the middle missing (4)WASTWOSTARS9 & 8 Ac. Given by the judge who is a man of few words? (5,9)
- Blanket-like cloak with a hole in the centre for the head (6)
- It's okay at the centre for the followers swallowing tea made loosely for those in the east (7)
- It is a question of how many babies you would like at once (8,6)
- HUNT MP for South West Surrey who has the middle names Richard Streynsham (6,4)
- He's in the Civil Service. What a game! (5)
- PROBLEM It could be a question of how to pick the highest blackberry (6,7)
- Footwear establishing a record in the Civil Service! (5)
- Weather signals provided by an individual in the Civil Service (5)
- Having half a mind service has been cut, he won't pay (5)
- The Civil Service has the centre for fish (5)
Down
- It is a question of how many babies you would like at once (8,6)
- Which online music streaming service has the most subscribers? (7)
- Garda, for example, to apologise at the centre for self-critical conscience (8)
- Close to the centre for Elswood Bowmen (5)
- CODE The National Weather Service has one for storm severity
- Illnesses experienced in the Civil Service (5)
- Has an inclination to be a social worker in the Civil Service (5)
- Troubles that exist in the Civil Service (5)
- The way service has been shortened for writer
- German sherry centre (4)
- Is boastful and causes an uproar in the Civil Service (5)
- Cronies creating a stink in the civil service (5)
- Err in getting a sherry that's pale (4)
26 Clues: TO Likes at once • German sherry centre (4) • Err in getting a sherry that's pale (4) • Close to the centre for Elswood Bowmen (5) • He's in the Civil Service. What a game! (5) • Troubles that exist in the Civil Service (5) • The way service has been shortened for writer • The Civil Service has the centre for fish (5) • Illnesses experienced in the Civil Service (5) • ...
High Touch Puzzle # 1 2016-04-13
Across
- very brief description of the customer's issue goes here
- where you record your outbound call to the customer
- another name used for the customer's product
- more detailed description of the customer's issue goes here
- what must be filled out very last on every closed case
- what you create to record any and all sales
- the interface you record your customer interactions into
- section with drop downs you select pertaining to the customer's issue
- a document attached to a case will show up under this section
- the company that created our interface for your customer interactions
Down
- what is filled out when supporting an in warranty accessory on an out of warranty product
- agent resource center
- what you create when transferring a customer to a 3rd party for assistance
- the specific section you record your interactions
- what must be filled out in the case when replacing a defective product
- a unique alphanumerical code for the purposes of identification
- the template you use to record your notes in before adding them to HP's interface program
- what you create when replacing the customer's product
- the warranty section of the customer's product
19 Clues: agent resource center • what you create to record any and all sales • another name used for the customer's product • the warranty section of the customer's product • the specific section you record your interactions • where you record your outbound call to the customer • what you create when replacing the customer's product • ...
Business Vocabulary 2017-01-11
Across
- a person or group that has an investment, share, or interest in something, as a business or industry.
- to convert an asset or any object into money or legal tender.
- an event at which something, such as a book or product, is presented to the public for the first time and is also the act of creating, presenting or promoting a new product.
- Service Department takes place while performing a transaction for the customer, such as making a sale or returning an item.
- a classification that refers to groups of companies that are related based on their primary business activities.
- the difference between the seller's cost for acquiring products and the selling price, expressed as a percentage of net sales revenues.
- a report or description of an event or experience.
- one of those words in property investment that is bandied
- by many yet understood by relatively few.
Down
- an amount of money added to wages on a seasonal basis, especially as a reward for good performance.
- Marketing a marketing strategy that focuses on spreading information and opinions about a product or service from person to person, especially by using unconventional means such as the Internet or email:
- A legal form of business operation between two or more individuals who share management and profits.
- a core function of human resource management.
- working at home by using a computer terminal electronically linked to one's place of employment.
- a group of persons, as employees, charged with carrying out the work of an establishment or executing some undertaking.
- a person, firm, organization, etc., that finances and buys the time to broadcast a radio or television program so as to advertise a product, apolitical party, etc.
- Department the division of a business that is responsible for selling products or providing services
- resources the personnel of a business or organization, especially when regarded as a significant asset.
- a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result:
- 2.0 a second generation in the development of the World Wide Web,conceived as a combination of concepts, trends, and technologies that focus on user collaboration, sharing of user-generated content, and social networking.
- an estimate of income and expenditure for a set period of time.
21 Clues: by many yet understood by relatively few. • a core function of human resource management. • a report or description of an event or experience. • one of those words in property investment that is bandied • to convert an asset or any object into money or legal tender. • an estimate of income and expenditure for a set period of time. • ...
New Hire Experience Week 1 Crossword Puzzle Review 2014-12-09
Across
- Device OS
- Our sales process
- Verizon internal internet page
- VZW President & CEO
- Element of ETR
- Vzw internal social networking
- A monthly plan element
- Center that relays customers calls and txt
- Everything Plan
- A priority
Down
- Intent
- Platform to submit ideas
- Our current network
- Provides a snapshot of account information
- Measurement tool of customer satisfaction
- Advantage of the VZW Network
- Infomanager app on POS
- VZW statement of beliefs
- Consumer discounts
- Customer promise acronym
20 Clues: Intent • Device OS • A priority • Element of ETR • Everything Plan • Our sales process • Consumer discounts • Our current network • VZW President & CEO • Infomanager app on POS • A monthly plan element • Platform to submit ideas • VZW statement of beliefs • Customer promise acronym • Advantage of the VZW Network • Verizon internal internet page • Vzw internal social networking • ...
