customer service Crossword Puzzles
CUSTOMER SERVICE 2022-09-14
Across
- Flying mammal
- Large marsupial
- Has a trunk
- Man's best friend
Down
- MILE
- SOLVING
- SKILLS
- Likes to chase mice
8 Clues: MILE • SKILLS • SOLVING • Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice
Customer Service 2022-10-12
Across
- Bussiness Plan
- entrepreneur decides on ventures future growth
- Utilizes resources to achieve its goals
- Generates ideas, recognizes opportunities
Down
- A individual that build dreams
- One Characteristics of successfull entrepreneur
- Skills Is a hard skill
- Identifies and acquires the financial, human
8 Clues: Bussiness Plan • Skills Is a hard skill • A individual that build dreams • Utilizes resources to achieve its goals • Generates ideas, recognizes opportunities • Identifies and acquires the financial, human • entrepreneur decides on ventures future growth • One Characteristics of successfull entrepreneur
Customer Service 2024-12-10
Across
- Work done for customers
- Happy with what you got
- Giving aid to solve problems
- Department of managers
Down
- Person who buys things from you
- Sending products to customers
- Help given to customers
- What customers tell you about service
8 Clues: Department of managers • Work done for customers • Happy with what you got • Help given to customers • Giving aid to solve problems • Sending products to customers • Person who buys things from you • What customers tell you about service
NEW 2016-02-24
Across
- The underlying or original reason of an incident or problem.
- A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks.
- An agreement between an IT service provider and a customer.
- A temporary suspension, pause or interruption of operation.
- The ability of a product, service or process to provide the intended value.
- The addition, modification or removal of anything that could have an effect on IT services.
- Proven activities or processes that have been successfully used by multiple organizations.
- A problem that has a documented root cause and a workaround.
- Something that might exploit a vulnerability.
- The replacement or correction of a failed configuration item.
Down
- A logical database containing data and information used by the service knowledge management system.
- An unplanned interruption to an IT service or reduction in the quality of an IT service. Failure of a configuration item that has not yet affected service is also an incident – for example, failure of one disk from a mirror set.
- A general direction in which something tends to move.
- Software that provides functions which are required by an IT service.
- Loss of ability to operate to specification, or to deliver the required output. The term may be used when referring to IT services, processes, activities, configuration items etc.
- A formal request from a user for something to be provided.
- A basis for comparison; a reference point against which other things can be evaluated.
- Action taken to repair the root cause of an incident or problem, or to implement a workaround.
- Using an external service provider to manage IT services.
- An activity that obtains additional resources when these are needed to meet service level targets or customer expectations.
- Provision of services from a location within the country where the customer is based.
21 Clues: Something that might exploit a vulnerability. • A general direction in which something tends to move. • Using an external service provider to manage IT services. • A formal request from a user for something to be provided. • An agreement between an IT service provider and a customer. • A temporary suspension, pause or interruption of operation. • ...
Customer Service 2022-04-13
Across
- 6
- 7
- 8
- 4
Down
- 2
- 1
- 5
- 3
8 Clues: 2 • 1 • 5 • 6 • 7 • 8 • 4 • 3
customer service 2015-01-27
Across
- First thing your customer notices.
- To take responsibility for mistakes.
- Be clear and direct with this
Down
- Your customer will give back to you as reward.
- Customers will respond if you remember theirs.
- Always find this quickly.
- Start your day as you intend to continue
- Avoid saying this, there are other ways
8 Clues: Always find this quickly. • Be clear and direct with this • First thing your customer notices. • To take responsibility for mistakes. • Avoid saying this, there are other ways • Start your day as you intend to continue • Your customer will give back to you as reward. • Customers will respond if you remember theirs.
Customer Service 2015-03-09
Across
- try to give customers more than one ______ to choose from
- the people we are here to serve
- assistance or support for customers
- you do this with your ears to find out what customers want
- we must aim to get customer service right _____ time
Down
- a customer who wants immediate information won't like this
- exchange information
- Be concerned about the customer
8 Clues: exchange information • the people we are here to serve • Be concerned about the customer • assistance or support for customers • we must aim to get customer service right _____ time • try to give customers more than one ______ to choose from • a customer who wants immediate information won't like this • you do this with your ears to find out what customers want
Customer Service 2023-01-28
Across
- physical goods that are bought and sold
- intangible/cannot be physically owned by a customer
- people who purchase goods or services from a business
- the process of selling products and/or services to customers for profit
Down
- buys large quantity of products directly from the manufacture and sells small amounts to retailers
- produces finished products
- that channel in which product uses to get to consumers
- is the business of selling products and/or services for profit.
8 Clues: produces finished products • physical goods that are bought and sold • intangible/cannot be physically owned by a customer • people who purchase goods or services from a business • that channel in which product uses to get to consumers • is the business of selling products and/or services for profit. • ...
ITIL 4 Foundation - Module 1, Crossword 1 2024-06-26
Across
- Service consumption includes management of the _ resources needed to use the service.
- Service management is a set of specialized organizational _ for enabling value for customers in the form of services.
- "To have utility, a service must support the performance of a consumer or remove _ from the consumer."
- _ is a person who defines the requirements for a service and takes responsibility for the outcomes of service consumption.
- _ is a tangible or intangible deliverable of an activity.
- Warranty often relates to service _ aligned with the needs of service consumers.
- The purpose of an organization is to create _ for stakeholders.
- Service _ is a cooperation between a service provider and service consumer.
Down
- Service _ are a component of a service offering.
- "_ is a means of enabling value co-creation by facilitating outcomes that consumers want to achieve, without the customer having to manage specific costs and risk."
- Sponsor is a person who authorizes _ for service consumption.
- "Service _ means a description of one or more services, designed to address the needs of a target consumer group."
- _ is an assurance that a product or service will meet agreed requirements.
- "_ is a possible event that could cause harm or loss, or make it more difficult to achieve objectives."
- _ is the functionality offered by a product or service to meet a particular need.
- _ is a configuration of organizations resources design to offer value to customers.
- _ is a result for a stakeholder enabled by one or more outputs.
- "Value is the _ benefits, usefulness, and importance of something."
- _ is the amount of money spent on a specific activity or resource.
- Service _ are the activities performed by an organization to provide services.
20 Clues: Service _ are a component of a service offering. • _ is a tangible or intangible deliverable of an activity. • Sponsor is a person who authorizes _ for service consumption. • _ is a result for a stakeholder enabled by one or more outputs. • The purpose of an organization is to create _ for stakeholders. • ...
Optus Crossword 2025-01-14
Across
- device protection
- where to find a contract on jarvis
- $1 handset
- where we send away warranty phones
- additional service discount
- where contracts are processed
- MBB
- redeem if device is broken
Down
- the opps
- what you earn for achieving scorecard
- new connection
- staff communication
- log in before a customer leaves
- subscriptions service
- an existing customer wants a new device
- what to do when no Cx instore
16 Clues: MBB • the opps • $1 handset • new connection • device protection • staff communication • subscriptions service • redeem if device is broken • additional service discount • where contracts are processed • what to do when no Cx instore • log in before a customer leaves • where to find a contract on jarvis • where we send away warranty phones • what you earn for achieving scorecard • ...
ICU CUSTOMER SERVICE WEEK 2020-10-02
Across
- Recall Item
- Customer Service Manager
- Needs Releasing
- Name of Vikki's dog
- It's all about the goals
- Name of Des's dog
- Headquarters
- Internal Support's fearless leader
- The Other Side
Down
- Our workspace
- We've Been on it since late March
- Incident Reporting System
- Part of AR's Subject Line
- Device Supervisor extraordinaire
- When A Customer Doesn't Want Product
- Phone system
- Trainer's name
- Found on resource manual
18 Clues: Recall Item • Phone system • Headquarters • Our workspace • Trainer's name • The Other Side • Needs Releasing • Name of Des's dog • Name of Vikki's dog • Customer Service Manager • It's all about the goals • Found on resource manual • Incident Reporting System • Part of AR's Subject Line • Device Supervisor extraordinaire • We've Been on it since late March • Internal Support's fearless leader • ...
Customer Service 17/05 2024-05-16
Across
- RQ000000813
- Pallet Courier
- SPN00079553
- C1244
- QRY00003418
- P00027561
- SRA00001372
- 229 / 2418109
Down
- cheerful,industrious ... Sound Family values
- SOR00073820
- 5850
- Car park spaces at HP - 10
- downstairs large office
- SIN00077249
- P00024847
- Ravens Park
- Ext 222
- carolyn
18 Clues: 5850 • C1244 • Ext 222 • carolyn • P00024847 • P00027561 • RQ000000813 • SOR00073820 • SIN00077249 • SPN00079553 • Ravens Park • QRY00003418 • SRA00001372 • 229 / 2418109 • Pallet Courier • downstairs large office • Car park spaces at HP - 10 • cheerful,industrious ... Sound Family values
Set 2 2024-02-20
Across
- Converts customer emails into actionable service cases
- Mechanism automating repetitive sales tasks
- Tool providing in-depth analysis of sales performance
- Organizes and presents product offerings for easy access
- Manages and allocates service territories efficiently
- Integrates emails into the Sales Cloud for efficient communication tracking
- Analyzes service performance metrics for continuous improvement
Down
- Ensures adherence to agreed-upon service standards
- Organizes and presents service offerings and options
- Records all customer interactions
- Refers to potential customers not yet converted
- Manages and assigns specific sales regions
- Automates routine service-related tasks
- Refers to consumers already engaged with the company
14 Clues: Records all customer interactions • Automates routine service-related tasks • Manages and assigns specific sales regions • Mechanism automating repetitive sales tasks • Refers to potential customers not yet converted • Ensures adherence to agreed-upon service standards • Organizes and presents service offerings and options • ...
Customer services 2020-10-05
Across
- willingness to help customers and provide prompt service
- the factor that always needs to be most assured when providing services
- One of the service an organization should have for customer service
- demonstrated through product insight and situational control
- Thing people always want to
- ability to perform the promised service dependably and accurately
- knowledge and courtesy of employees and their ability to convey trust and confidence
Down
- The name of the airline which is mentioned in the presentation
- Who is your father's sister's sister-in-law
- appearance of physical facilities, equipment, personnel, and communication materials
- Thing represents an organization, a person, etc.
- The personality you should have to deal with customer
- customers post anything (as long as it follows some basic ethic rules), positive as well as negative, and simply answer the feedback as they come
- the caring, individualized attention the firm provides its customers
- thing to measure customer service
15 Clues: Thing people always want to • thing to measure customer service • Who is your father's sister's sister-in-law • Thing represents an organization, a person, etc. • The personality you should have to deal with customer • willingness to help customers and provide prompt service • demonstrated through product insight and situational control • ...
Understanding Business 2021-06-18
Across
- Number of complaints,Compare sales/profit figures.
- Resolve complaints quickly
- is something you cannot touch
- a wider range of choices
- Aiming to take care of the environment and
- Having enough finance can open
- Give all employees excellent product knowledge
- community.
- and
- to do to have an impact upon the business
Down
- is something you can touch This means
- Something the stakeholder wants
- Aiming to provide the best possible service they can to all.
- A good leader will make staff feel
- Something a stakeholder can
- Profit Maximization Survival(Break Even)
16 Clues: and • community. • a wider range of choices • Resolve complaints quickly • Something a stakeholder can • is something you cannot touch • Having enough finance can open • Something the stakeholder wants • A good leader will make staff feel • is something you can touch This means • Profit Maximization Survival(Break Even) • to do to have an impact upon the business • ...
CUSTOMER SERVICE REPRESENTATIVE 2021-11-10
Across
- what do you need to send to the installer so they can get material from warehouse?
- this is where all techs and installers are scheduled.
- Is created and sent to the builder by the CSR for all chargeable work.
- What so we need to schedule if the second floor of house is squeaky?
- Is the initial entry of a start for order processors.
- When it is required that we send an FSR to see who is at fault and how to repair.
Down
- Jobs are created by the transfer of a proposal.
- This is where we create and enter work orders for the field.
- who do we generally send for grout touch ups?
- The company we purchase material from is called what?
- what is the removal of from and installer or vendor.
- this is where team chat, video call, and file sharing is done.
12 Clues: who do we generally send for grout touch ups? • Jobs are created by the transfer of a proposal. • what is the removal of from and installer or vendor. • this is where all techs and installers are scheduled. • The company we purchase material from is called what? • Is the initial entry of a start for order processors. • ...
Customer Service Skills 2022-04-28
Across
- being emotionally available
- Customer needs help
- being patient with a customer
- persuading people
- handling time well
Down
- being a good resource
- caring for customers
- having knowledge
- having communication skills
- being able to feel for a customer
- always positive
- staying visible for customers
12 Clues: always positive • having knowledge • persuading people • handling time well • Customer needs help • caring for customers • being a good resource • being emotionally available • having communication skills • being patient with a customer • staying visible for customers • being able to feel for a customer
Customer service skills 2025-01-27
Across
- understanding the customer and putting yourself in their shoes
- the skill of organizing and prioritizing tasks to use time efficiently
- the capacity to remain calm and composed while waiting or dealing with difficult situations
- the resilience to handle criticism and difficult interactions without taking them personally
- acknowledging and owning up to one's actions and their consequences
- the ability to adjust to new conditions and respond effectively to change
- having a solid understanding of products, services, and relevant information
Down
- the ability to convince others to accept a particular viewpoint or take action
- conveying information in a straightforward and understandable way
- the ability to manage emotions and reactions in challenging situations
- being fully present and engaged in the conversation with the customer
- actively paying attention to and understanding what the customer is saying
12 Clues: understanding the customer and putting yourself in their shoes • conveying information in a straightforward and understandable way • acknowledging and owning up to one's actions and their consequences • being fully present and engaged in the conversation with the customer • the ability to manage emotions and reactions in challenging situations • ...
Hollywood Casino St. Louis Crossword Challenge 2016-10-14
Across
- Fine dining steakhouse
- __________ the customer with a friendly greeting
- ______ ____________ for the business and offer a warm farewell
- The second link in the Service-Profit Chain
- The third link in the Service-Profit Chain
- _________ the customer and anticipate their needs
- Convey an _______ ___ __________ attitude
- Restaurant in the hotel hallway that serves items like coffee and donuts
- Our guest loyalty program
- Restaurant on the casino floor where guests can enjoy items like burgers and shakes
Down
- Restaurant with 99 beer selections
- The fourth link in the Service-Profit Chain
- The Friday night promotion in October
- The Service-Profit Chain begins with this
- The fifth link in the Service-Profit Chain
- The highest tier in our guest loyalty program
- Every interaction should start with a warm _______; you may also earn a sticker for it!
17 Clues: Fine dining steakhouse • Our guest loyalty program • Restaurant with 99 beer selections • The Friday night promotion in October • The Service-Profit Chain begins with this • Convey an _______ ___ __________ attitude • The fifth link in the Service-Profit Chain • The third link in the Service-Profit Chain • The fourth link in the Service-Profit Chain • ...
CBC Crossword 2024-01-13
Across
- When you return from break or lunch, you___ the next person
- What needs to be sent to customer when they switch their account type
- How old does a customer have to be to enroll for Zelle
- Card Used to access primary checking account for purchases and ATM transactions
- Soft copy of statements
- A self service option where customers can use to withdraw or deposit
- What department can we get loan customers over to when they advise hardship
- A type of text message with a link asking for customer's to provide personal info
- Deluxe Checking account that requires an average balance of $30K or $5K in direct deposit
- UI What system do you need to sign onto before logging onto Aperio
- If a customer is plans to purchase or travel internationally, what list should you be checking
- Money transfer service utilizing phone number or email address
Down
- Fee for expedite debit card
- What fee must a customer pay in order to close mortgage or eex
- How long are breaks during weekends/holidays
- Layer Additional verification for VIP, Zelle, or External Transfer
- Transfer Money transfer service where customers can link another bank account from another inst
- What are you not supposed to do at your desk
- Savings account for minors
- Who is our director
20 Clues: Who is our director • Soft copy of statements • Savings account for minors • Fee for expedite debit card • How long are breaks during weekends/holidays • What are you not supposed to do at your desk • How old does a customer have to be to enroll for Zelle • When you return from break or lunch, you___ the next person • ...
Barclays 2021-02-11
Across
- false promises by merchant
- seller of goods
- logging system
- manual transaction memo
- where visa decides outcome
- what we do
- passing of a customer
- which option to close a dispute
- option to dispute foreign exchange difference
- what customer wants
Down
- would log a customer with sight issues under
- putting credit back
- if transaction over how many days we cannot raise chargeback through visa
- Alison?
- we try to keep this under 60 seconds
- fallback process
- letter to send for more than 3 transactions
- customer was tricked
- what type of charges we put a stop on
- messaging service used
20 Clues: Alison? • what we do • logging system • seller of goods • fallback process • putting credit back • what customer wants • customer was tricked • passing of a customer • messaging service used • manual transaction memo • false promises by merchant • where visa decides outcome • which option to close a dispute • we try to keep this under 60 seconds • what type of charges we put a stop on • ...
Customer service 2015-06-01
Across
- an internal source of information
- a customer who is directly connected to the organisation and usually works within the organisation
- type of organisation that provides different products and services aimed at making a profit
- something that could cause potential harm
Down
- the foundation of a system of beliefs within an organisation
- medium used to promote an organisation's products and services
- a short statement that defines what an organisation is, why it exists and its reason for being
- A type of customer
8 Clues: A type of customer • an internal source of information • something that could cause potential harm • the foundation of a system of beliefs within an organisation • medium used to promote an organisation's products and services • type of organisation that provides different products and services aimed at making a profit • ...
customer Service 2017-09-10
Across
- asiakas
- Large marsupial
- hymy
Down
- Likes to chase mice
- Has a trunk
- palvelu
- Flying mammal
- Man's best friend
8 Clues: hymy • asiakas • palvelu • Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice
CUSTOMER SERVICE 2023-09-14
Across
- SERVICE, TEAM
- DENNIS
- DIONNE
- ANAMARIA
- THERESA
Down
- ,TATIANA,
- VICKIE
- AARIA
8 Clues: AARIA • VICKIE • DENNIS • DIONNE • THERESA • ANAMARIA • ,TATIANA, • SERVICE, TEAM
Customer Service 2025-02-07
Across
- The act of paying close attention to what the customer is saying.
- A skill that involves understanding the customer’s emotions.
- The ability to resolve issues efficiently.
- A key factor in resolving issues effectively.
Down
- The practice of treating customers with politeness and respect.
- The ability to remain calm and composed.
- The result of excellent customer service.
- An important follow-up action after solving a problem
8 Clues: The ability to remain calm and composed. • The result of excellent customer service. • The ability to resolve issues efficiently. • A key factor in resolving issues effectively. • An important follow-up action after solving a problem • A skill that involves understanding the customer’s emotions. • The practice of treating customers with politeness and respect. • ...
Teamwork 2021-10-10
Across
- Home of happiness
- Our performance
- Group of people
- Work life balance
- We must maintain
- What we deliver
- Our priority
- Longest serving CEO
- Prize for performance
Down
- We give
- People of EBL
- Brings everyone together
- Learning activity
- Evaluation
- Customer delight
- Power of ...
- Recognition
- Your trusted partner
18 Clues: We give • Evaluation • Recognition • Power of ... • Our priority • People of EBL • Our performance • Group of people • What we deliver • Customer delight • We must maintain • Home of happiness • Learning activity • Work life balance • Longest serving CEO • Your trusted partner • Prize for performance • Brings everyone together
UBO Customer Service 2021-08-31
Across
- abbreviation is DX
- document attached to a processed claim that explains to the provider and patient which services an insurance company will cover.
- payer for patient over 65 years old
- insurance coverage to low-income families and individuals
- the AVP of the UBO CS Department
Down
- finite dollar amount that you’re responsible to pay before insurance pays for any medical service in any given policy year.
- had baby goats in July named Buckie and Bubbles
- have been with Atrium for 33 years
- Advantage Plan
- can provide a partial discount at 25,50, or 75 percent.
- am the google of the UBO CS department, I am used as a resource
- are looking forward to the merge with Atrium Health
12 Clues: Advantage Plan • abbreviation is DX • the AVP of the UBO CS Department • have been with Atrium for 33 years • payer for patient over 65 years old • had baby goats in July named Buckie and Bubbles • are looking forward to the merge with Atrium Health • can provide a partial discount at 25,50, or 75 percent. • insurance coverage to low-income families and individuals • ...
Customer Service Crossword 2018-09-12
Across
- Do this face to face with your customers or on the telephone they should 'hear' this in your voice
- What a customer needs from you
- A person who requires assistance from you
- This is an important hearing skill when dealing with customers
- It's good to talk, a key skill in customer service
- A form of non-verbal language used
Down
- You should behave like this at all times
- It is important to 'give a little of this.....' to customers
- The first thing you should give your customer
- This is something to avoid when dealing with customers or be aware of the potential in a difficult situation
- You should treat all customers, internal or external, with this
- Try to avoid using this word straightaway
12 Clues: What a customer needs from you • A form of non-verbal language used • You should behave like this at all times • A person who requires assistance from you • Try to avoid using this word straightaway • The first thing you should give your customer • It's good to talk, a key skill in customer service • It is important to 'give a little of this.....' to customers • ...
Glossary 2014-12-09
Across
- An activity that is done for another person.
- Time when the customer’s experience makes a bigger impact on customer satisfaction than at other times
- customer experience with a business
- An interaction between a customer and a staff member
- Positive feeling customers have about a business that meets their needs
- service that meets or exceeds customer expectations
Down
- The area in a hospitality business that guest usually see. In a restaurant, the front of the house includes entrance and the dining room
- Customer who purchases products or services from a hospitality business
- Informal conservation people have about their experiences with a business
- Informal conservation people have about their experiences with a business
- the quality of producing the same result every time
- Ability to put yourself in someone else’s shoes and know how that person feels
- the area in a hospitality business that guest usually do not see; also called heart of the house.
- ervice Providing the same good service and products to customers each and every time they come to a business
- Someone who purchases products or services from a business; also called guest
15 Clues: customer experience with a business • An activity that is done for another person. • the quality of producing the same result every time • service that meets or exceeds customer expectations • An interaction between a customer and a staff member • Customer who purchases products or services from a hospitality business • ...
UBO Customer Service 2021-08-31
Across
- the AVP of the UBO CS Department
- Advantage Plan
- payer for patient over 65 years old
- can provide a partial discount at 25,50, or 75 percent.
- had baby goats in July named Buckie and Bubbles
- have been with Atrium for 33 years
Down
- are looking forward to the merge with Atrium Health
- insurance coverage to low-income families and individuals
- document attached to a processed claim that explains to the provider and patient which services an insurance company will cover.
- finite dollar amount that you’re responsible to pay before insurance pays for any medical service in any given policy year.
- am the google of the UBO CS department, I am used as a resource
- abbreviation is DX
12 Clues: Advantage Plan • abbreviation is DX • the AVP of the UBO CS Department • have been with Atrium for 33 years • payer for patient over 65 years old • had baby goats in July named Buckie and Bubbles • are looking forward to the merge with Atrium Health • can provide a partial discount at 25,50, or 75 percent. • insurance coverage to low-income families and individuals • ...
Customer Service Week 2018-10-09
Across
- Debit order recons cut off date
- Benefit available for conversion with Myriad up to age 70
- Number of days required for notice of termination
- E-mails must be responded to in how many hours?
- Type of claim submitted by the employer when a member is incapable of working
- Members can switch their risk benefits?
Down
- Cheapest Product Option
- Contributions taxed as a fringe benefit in the hands of a member
- Early retirement starts at age?
- Deceased member with minor child on approved benefits FAW will pay which fund if a trust is not available?
- How many rings must a call be answered in?
- All 37D deductions are referred to which team for approval?
12 Clues: Cheapest Product Option • Debit order recons cut off date • Early retirement starts at age? • Members can switch their risk benefits? • How many rings must a call be answered in? • E-mails must be responded to in how many hours? • Number of days required for notice of termination • Benefit available for conversion with Myriad up to age 70 • ...
Customer Service week 2023-09-19
Across
- Dedicated to a cause like, we are to our customers- an engagement
- Sometimes these call us on the phone because accounts give them our number
- Say cheese
- What we should say at the end of our calls-2 words
- What our accounts are to us
- We use or ears hopefully to?
Down
- solve serious problems for our company, to balance, correct and fine tune
- We are _ for our customers
- How we should talk to our customers
- There is no I in _ and what we do for 40 hours a week
- SOS-ful
- What we should be to our customers (starts with C, ends with G)
12 Clues: SOS-ful • Say cheese • We are _ for our customers • What our accounts are to us • We use or ears hopefully to? • How we should talk to our customers • What we should say at the end of our calls-2 words • There is no I in _ and what we do for 40 hours a week • What we should be to our customers (starts with C, ends with G) • ...
Customer Service 2020-05-04
Across
- / their name rhymes with "can"
- / We submit PTO request here
- / They are tall.
- / Its is not the actual holiday.
- / its a fruit
Down
- / Our main tool for CPE customers
- / We check our schedules here
- / We have 1:1's with them.
8 Clues: / its a fruit • / They are tall. • / We have 1:1's with them. • / We submit PTO request here • / We check our schedules here • / their name rhymes with "can" • / Its is not the actual holiday. • / Our main tool for CPE customers
Customer Service 2025-01-30
Across
- PROFESSIONAL
- RUDE
- UNRELIABLE
- ENTHUSIASTIC
- CARING
Down
- EFFICIENT
- UNPROFESSIONAL
- RELIABLE
8 Clues: RUDE • CARING • RELIABLE • EFFICIENT • UNRELIABLE • PROFESSIONAL • ENTHUSIASTIC • UNPROFESSIONAL
Marketing Crossword 2013-01-10
Across
- words the average customer can understand
- reason for not buying item
- the names of people who may buy the product
- something you should build with the buyer
- the third part of PADPOCSR
- an agreement to buy from the customer
Down
- attributes of a product and it's use
- restate something in a new way
- concerns or hesitations from the customer
- selling additional goods or services to the customer
- advantages from a good or service
- three types are service, greeting, and merchandise
- a type of close where you ask for the sale
- sales goals set for the sales staff to achieve in a period of time
14 Clues: reason for not buying item • the third part of PADPOCSR • restate something in a new way • advantages from a good or service • attributes of a product and it's use • an agreement to buy from the customer • words the average customer can understand • concerns or hesitations from the customer • something you should build with the buyer • ...
QF First Step - Crossword 2013-11-26
Across
- The inclusion of customer service, cabin crew and lounge staff supported by customer care completes the 'one service ---- philosophy'
- Balanced service giving involves understanding both the ------ and technical aspects of service
- '--------- drive' is a complimentary service to and from airports for confirmed First and Business customers
- NPS stands for --- promoter score
- This skill allows us to demonstrate the brand value of Care
- The positive 1st response template to use when managing a complaint is -------------
- Customer First is a program to give you and all of our front facing staff a great ------- platform
- The 3rd pillar 'growing in Asia' recognises Asia as a ----------- and not just a through point to Europe
- Having a positive outlook into the future can be described as being ----------
- The desired Can Do 1st response that demonstrates you are Ready, Willing and Able to help
- Circle 1 represents those situations in life that we can -------
- We have a four pillar turnaround plan to break even by 2015 and return to -------------
- When we use the Responsibility and Choice questions we can turn a -------- into a response
- SIT customer service staff are all now a part of the 'international customer ---------- team.
- The pillar representing our network and partnerships is called '-------- to the world'
- A complaint is real ----
Down
- A phrase to use for a not sure/maybe response is 'let me ----- for you'
- The name of an end to end training program supported by a varitey of activities, initiatives, technology and communication channels is called -------- First
- To preorder your meals on board for business and premium economy customers is called '------ on Q eat'
- Customers who score Qantas a 9 or 10/10 in the NPS scoring are categorised as ---------
- Qantas brand value, '------- thinking'
- The first piece of the optimum mindset when delivering service is about taking Ownership and --------------
- A typical roadblock when delivering a no is -------------
- The 4th pillar which represents finance is about 'building a ------ and viable business
- Our language and mindset at Qantas should embody Contemporary ---------
- One of our Brand Values is '------- of experience'
- Circle 2 represents those situations we are not able to control but we can ---------
- Net Promoter scoring gives us an indication of customers Advocacy and ------- to Qantas
- The key message in the Star thrower story is 'I make a ----------'
- Caring, happy, open minded, positive, enthusiastic, calm, productive, energetic, trustworthy are all emotions and behaviours linked to being in the ---
- The positive 1st response to use when delivering a 'no' or delivering disappointing news is --------1,2,3
- 200 hours worth of on-demand in-flight entertainment direct to ipads in every seat on our 747's is called Q---------
- Simon Hickey is the --- of Qantas International and Freight
- The 'best for global travellers' pillar represents putting the customer at the ----- of everything we do
- Positive 1st responses allow us to consistently demonstrate a --- do attitude
- If you only use part of the glad, sure, sorry response which one should you use ?
36 Clues: A complaint is real ---- • NPS stands for --- promoter score • Qantas brand value, '------- thinking' • One of our Brand Values is '------- of experience' • A typical roadblock when delivering a no is ------------- • This skill allows us to demonstrate the brand value of Care • Simon Hickey is the --- of Qantas International and Freight • ...
ASSESSMENT 2023-09-05
Across
- if customer has 650 score wants loan who will give approve
- customer having hotel comes under
- Loan without............is Crime.
- while assessment we will do one evaluation name it
- if all paramters will be good then you will .......the loan
- Fist time loan in Bandhan
- In first basis what we will check with customer
- how many sector activity are ther
Down
- If customer business is not good then you will .......the loan
- what we give to customer on field
- primary loan
- if loan wants to customer then what we have to see
- Every time you must follow......
- customer having 0 score called
- what should be the maximum age of customer for eligibility of loan
- T8 comes under
- top-up loan
17 Clues: top-up loan • primary loan • T8 comes under • Fist time loan in Bandhan • customer having 0 score called • Every time you must follow...... • what we give to customer on field • customer having hotel comes under • Loan without............is Crime. • how many sector activity are ther • In first basis what we will check with customer • ...
Elte Crossword #3 2020-06-04
Across
- This person meets with new employees and shows them the ropes of Elte.
- The name of Elte's trusted delivery partner.
- A vehicle with a pronged device in front for lifting and carrying heavy loads.
- A person whose job is to inspect and prepare product for delivery and to receive incoming deliveries.
- California mattress brand that are handmade and composed of breathable cotton and temperature regulating materials to help maintain body temperature throughout the night.
- This store location is the only brand that is closed on Sundays.
- A seat without a back or arms, typically resting on three or four legs.
- Elte, Ginger's & Mkt sell a wide range of products but you can purchase this, if you are unable to find the perfect gift.
- Elte Outlet is open for business on Friday & ______?
Down
- Elte Outlet sells items that are ______?
- The name of one of the sales managers at Ginger's.
- A long standing employee who provides technical customer service for Ginger's.
- A large, expensive illustrated book which is intended for casual reading. It is usually displayed on a table.
- This small team saves the day when your technology fails!
- People from this team plan the annual office holiday potluck.
- A workstation collection that makes every task in the kitchen easy to accomplish.
- The Miranda Customer Service team focuses on customer claims, customer inquires and customer ________?
- This trusted employee is responsible for our bank deposits.
- There are two team members with the same name at Miranda. One is responsible for the warehouse while the other focuses on providing technical customer service. What are their names?
- A storage system designed to stack product and materials in horizontal rows within the warehouse.
20 Clues: Elte Outlet sells items that are ______? • The name of Elte's trusted delivery partner. • The name of one of the sales managers at Ginger's. • Elte Outlet is open for business on Friday & ______? • This small team saves the day when your technology fails! • This trusted employee is responsible for our bank deposits. • ...
Understanding Business 2021-06-18
Across
- Profit Maximization Survival(Break Even)
- Aiming to provide the best possible service they can to all.
- Resolve complaints quickly
- a wider range of choices
- Something a stakeholder can
- Having enough finance can open
- A good leader will make staff feel
Down
- Number of complaints,Compare sales/profit figures.
- Something the stakeholder wants
- is something you cannot touch
- to do to have an impact upon the business
- Give all employees excellent product knowledge
- and
- Aiming to take care of the environment and
- community.
- is something you can touch This means
16 Clues: and • community. • a wider range of choices • Resolve complaints quickly • Something a stakeholder can • is something you cannot touch • Having enough finance can open • Something the stakeholder wants • A good leader will make staff feel • is something you can touch This means • Profit Maximization Survival(Break Even) • to do to have an impact upon the business • ...
Delivering Excellent Customer Service 2020-10-26
Across
- When serving food, have a system so you know which plates go to which ___.
- after clearing plates, immediately bring the ___
- ___ should be served first
- Always try to solve the problem quickly and without ___
- It's best to do this, especially when you don't agree with a customer
- serve drinks from the diner's ___
- ___ is how quickly customers are served
- great ___ is essential to a restaurant's success
- effective restaurants want their customer’s ___
- Whatever the problem, your goal is to please the ___
Down
- allows customers to conveniently browse and then order from your menu
- It is vitally important to deal with problems ___
- customer service is equal parts ___ and genuine attention
- be thoroughly ___ on your menu
- use ___ titles when addressing customers
- serve food from the diner's ___
- ___ your diners when they walk in the door
- When dealing with problems, it's best to own the ___
18 Clues: ___ should be served first • be thoroughly ___ on your menu • serve food from the diner's ___ • serve drinks from the diner's ___ • ___ is how quickly customers are served • use ___ titles when addressing customers • ___ your diners when they walk in the door • effective restaurants want their customer’s ___ • after clearing plates, immediately bring the ___ • ...
customer service week puzzle 2021-09-29
Across
- Following your schedule
- Anaplasma ___________________
- Symmetric dimethylarginine test
- an equine up to one year old
- President of Antech
- One of the Mars 5 priciples
- Dispatch Manager for Florida
- kidney Disease predictive AI medicine
- The Worst Veterinary Lab
Down
- Board Certified,
- No Test Marked
- DECALCIFICATION code
- Antech Imaging Services,
- Equine ______________ Anemia
- Antech's parent company
- The Best Veterinary Lab
- Piggy
- specializes in the diagnosis an treatment of cancer.
18 Clues: Piggy • No Test Marked • Board Certified, • President of Antech • DECALCIFICATION code • Following your schedule • Antech's parent company • The Best Veterinary Lab • Antech Imaging Services, • The Worst Veterinary Lab • One of the Mars 5 priciples • Equine ______________ Anemia • an equine up to one year old • Dispatch Manager for Florida • Anaplasma ___________________ • ...
Customer Service Superhero Week 2015-09-28
Across
- Number of visits for mileage approved Dermatology care
- The letter Y
- The new general diagnosis code
- The new diagnosis codes implemented by The World Health Organization
- Sent through the FE Tool for Wait Time and Choice First appointments
- Always done when a member requests services
- Added to the time to get military time
- Always do with duplicate authorizations
Down
- The law that protects personal health information
- Should only show eligibility in DOMA after 08/06/2015
- New NULL eligibility in QC
- We check this website for messages from the VA
- The Letter F
- CTRL+F
- number of scripts in blackboard
- Faxed for every appointment (if we have it)
- The letter H
- Provides step by step instructions for a job
18 Clues: CTRL+F • The letter Y • The Letter F • The letter H • New NULL eligibility in QC • The new general diagnosis code • number of scripts in blackboard • Added to the time to get military time • Always do with duplicate authorizations • Faxed for every appointment (if we have it) • Always done when a member requests services • Provides step by step instructions for a job • ...
Opportunity Management 2015-07-29
Across
- This provides an indicator of where an Opportunity is in the Opportunity lifecycle.
- A new-to-Bank or other potential Customer that does not yet have a profile in CommSee.
- A type of Opportunity created through self-service analytical identification.
- Specifies the high-level category that a customer need falls into.
- Always an interaction with a customer.
- An agreed meeting between customers and team.
- The trigger from which the Opportunity is created.
- The Employee Responsible and Creator are examples of this.
Down
- This indicates how the Opportunity was created (i.e. if it is Customer-Initiated, Broker Connect)
- An Activity that is a reminder to make with a customer or team member.
- The overall outcome of an Activity on an Opportunity.
- Is the potential need or interest of a prospect or existing customer that is likely to result in a sale or service.
- An opportunity that is the result of a walk in enquiry or submitted online.
- How we manage our sales Opportunities and Prospects.
- This tells you where an Opportunity is up to.
- Pre-qualified and centrally distributed.
- Team or team member who is responsible for progressing and resolving the Opportunity.
- The team or team member who receives credit for identifying the Opportunity.
- Completed in the course of actioning an Opportunity and does not involve the customer.
- The specific customer need that is often captured in the propose stage.
- The achievement of dates of the optional and mandatory Activities relating to the Opportunity.
- This is the team or team member who enters the Opportunity record in CommSee and may be different to the Opportunity Originator.
- This is an Activity that records a communication between a team member and a customer.
23 Clues: Always an interaction with a customer. • Pre-qualified and centrally distributed. • This tells you where an Opportunity is up to. • An agreed meeting between customers and team. • The trigger from which the Opportunity is created. • How we manage our sales Opportunities and Prospects. • The overall outcome of an Activity on an Opportunity. • ...
Customer Service Revision 2020-03-20
Across
- knowing the information about the good or service you are selling
- sending, receiving, understanding information and feedback
- when a team starts to work together and to the task or job
- things that you can learn or improve over time
- how you can influence a customer through the senses eg sight, touch, taste etc
Down
- using gestures to communicate
- something you can write or complain or praise something
- the first stage of a team
- when you fully listen to someone and give your full attention
- finding a solution to a problem
- a disagreement
- working together
12 Clues: a disagreement • working together • the first stage of a team • using gestures to communicate • finding a solution to a problem • things that you can learn or improve over time • something you can write or complain or praise something • sending, receiving, understanding information and feedback • when a team starts to work together and to the task or job • ...
Customer Service Week 2018-09-17
Across
- If you don't know the answer to a question, refer to this helpful tool
- A tool used to communcate with other internal departments
- We strive for first call...
- If a customer is upset, we should be...
Down
- When speaking to customers, they should hear this in our voice
- An email message that reads "Way to..."
- We provide a wonderful Gexa...
- To identify customer cues, it's important that we...
- The team that manages email communcations with customers
- A payment arrangement that allows a customer to pay their bill after the due date but before the due date of the next bill
- When handling sales calls, you should always attempt to...
- To add Auto Bill Pay, customers should log into
12 Clues: We strive for first call... • We provide a wonderful Gexa... • An email message that reads "Way to..." • If a customer is upset, we should be... • To add Auto Bill Pay, customers should log into • To identify customer cues, it's important that we... • The team that manages email communcations with customers • A tool used to communcate with other internal departments • ...
Customer Service Crossword 2019-09-25
Across
- The monthly payments insureds make
- Customers can make premium payments on the NGL (complete the sentence)
- What we strive for when following up with customers
- The products we sell
- The quality of being thankful; readiness to show appreciation for and to return kindness
- Funeral homes or beneficiaries file these at time of need
- The name for sellers of our products
Down
- What we offer our customers at time of need
- Who do we provide service for?
- The act of taking the responsibility
- A state of being free from danger or threat
- What we provide our customers
12 Clues: The products we sell • What we provide our customers • Who do we provide service for? • The monthly payments insureds make • The act of taking the responsibility • The name for sellers of our products • What we offer our customers at time of need • A state of being free from danger or threat • What we strive for when following up with customers • ...
UBO Customer Service 2021-08-31
Across
- abbreviation is DX
- document attached to a processed claim that explains to the provider and patient which services an insurance company will cover.
- payer for patient over 65 years old
- insurance coverage to low-income families and individuals
- the AVP of the UBO CS Department
Down
- finite dollar amount that you’re responsible to pay before insurance pays for any medical service in any given policy year.
- had baby goats in July named Buckie and Bubbles
- have been with Atrium for 33 years
- Advantage Plan
- can provide a partial discount at 25,50, or 75 percent.
- am the google of the UBO CS department, I am used as a resource
- are looking forward to the merge with Atrium Health
12 Clues: Advantage Plan • abbreviation is DX • the AVP of the UBO CS Department • have been with Atrium for 33 years • payer for patient over 65 years old • had baby goats in July named Buckie and Bubbles • are looking forward to the merge with Atrium Health • can provide a partial discount at 25,50, or 75 percent. • insurance coverage to low-income families and individuals • ...
Customer Service Week 2022-10-05
Across
- state of doing an outgoing call
- the annual celebration of the importance of customer service is _________. 3 words.
- a person who buys goods or a service
- standard
- tool we're using to do a call.
- when speaking to customer you should vary the _____ of your voice.
Down
- compensation offered to the customer for the inconvenience he exeperienced.
- Kitopi's slogan: "Staisfy the World's ______"
- we prefer this value over individual
- state of having an incoming call
- feeling of enjoyment, contentment and pleasure.
- Your tone of voice in the greeting should be _____.
12 Clues: standard • tool we're using to do a call. • state of doing an outgoing call • state of having an incoming call • we prefer this value over individual • a person who buys goods or a service • Kitopi's slogan: "Staisfy the World's ______" • feeling of enjoyment, contentment and pleasure. • Your tone of voice in the greeting should be _____. • ...
Customer Service Department 2022-08-01
Across
- the court stopped all proceedings in the main bankruptcy case
- restore something to their former position
- another word for optional service contract
- refers to an additional individual equally responsible on a contract
- an optional car insurance coverage that helps pay off your auto contract if your car is totaled or stolen and you owe more than the car's depreciated value
Down
- is the lowest price offered in the auction
- releases the debtor from personal liability for certain specified types of debts
- website we use to obtain car values
- where does the seller assign it's interest to Rudolph
- a person's credit score calculated with software from Fair Isaac Corporation.
- the # of signatures needed on a valid contract
- is an identity card that Mexican consulates issue to Mexican citizens
12 Clues: website we use to obtain car values • is the lowest price offered in the auction • restore something to their former position • another word for optional service contract • the # of signatures needed on a valid contract • where does the seller assign it's interest to Rudolph • the court stopped all proceedings in the main bankruptcy case • ...
Customer Service Puzzle 2024-10-16
Across
- The department responsible for helping customers (8 letters)
- System CCC uses to look up ETA (8 letters)
- Someone who buys products or services (8 letters)
- A friendly and outgoing attitude when interacting with customers (7 letters)
- A positive and welcoming feeling from a customer interaction (9 letters)
Down
- Giving detailed and clear responses to customer questions (11 letters)
- Making sure the customer is completely satisfied (10 letters)
- Solving customer problems or complaints quickly (10 letters)
- Politeness and good manners in dealing with customers (8 letters)
- Giving back what a customer paid for something they return (7 letters)
- Customer feedback or evaluation of services (8 letters)
- The ability to understand and share the feelings of another (9 letters)
12 Clues: System CCC uses to look up ETA (8 letters) • Someone who buys products or services (8 letters) • Customer feedback or evaluation of services (8 letters) • The department responsible for helping customers (8 letters) • Solving customer problems or complaints quickly (10 letters) • Making sure the customer is completely satisfied (10 letters) • ...
Customer Service Week 2022-10-06
Across
- state of having an incoming call
- Kitopi's slogan: "Satisfy the World's ______"
- the annual celebration of the importance of customer service is _________. 3 words.
- compensation offered to the customer for the inconvenience he experienced.
- tool we are using to do a call.
Down
- state of doing an outgoing call
- sysnonym of standard
- feeling of enjoyment, contentment and pleasure.
- when speaking to customer you should vary the _____ of your voice.
- Your tone of voice in the greeting should be _____.
- we prefer this value over individual
- a person who buys goods or a service
12 Clues: sysnonym of standard • state of doing an outgoing call • tool we are using to do a call. • state of having an incoming call • we prefer this value over individual • a person who buys goods or a service • Kitopi's slogan: "Satisfy the World's ______" • feeling of enjoyment, contentment and pleasure. • Your tone of voice in the greeting should be _____. • ...
Customer Service Week 2019-10-07
Across
- hear with intention
- the opportunity to pay a bill late without having services shut off is an
- Transmit information
- watch your ____ when speaking to customers
- being of service or assistance
- a facial expression characteried by turning up the corners of the mouth; usually shows pleasure of amusement
Down
- recognize with gratitude;be greatful for
- The first known use of a _____ was in 1885
- work done by one person or group that benefits another
- to add autopay a customer must log into
- Someone who pays for goods or services
- if the caller is upset, stay
12 Clues: hear with intention • Transmit information • if the caller is upset, stay • being of service or assistance • Someone who pays for goods or services • to add autopay a customer must log into • recognize with gratitude;be greatful for • The first known use of a _____ was in 1885 • watch your ____ when speaking to customers • ...
Customer Service Week 2021-10-12
Across
- Likes to chase mice
- Abbreviation for Kinetic Always On
- Large marsupial
- Something you can get milk from
- People appreciated by a company
- This is data line also known as _______
- Has a trunk
Down
- Time built to enjoy personal life
- Something we look forward to every two weeks
- Man's best friend
- Type of employee
- Flying mammal
12 Clues: Has a trunk • Flying mammal • Large marsupial • Type of employee • Man's best friend • Likes to chase mice • Something you can get milk from • People appreciated by a company • Time built to enjoy personal life • Abbreviation for Kinetic Always On • This is data line also known as _______ • Something we look forward to every two weeks
Business Environment Module 2014-03-03
Across
- image product or services that a business sells or offers to their customers.
- Relations the act of meeting people and building relationships with them to help marketing your business.
- strategies, the target market, financial data
- similar business selling products or services in a nearby location
- of sale moment or event that causes the customer to decide to purchase your product or service.
- business selling or performing a service
Down
- plan complete overview of every aspect of a business.info on the products/service,
- statistics about the area your business is located in.
- business business selling products
- customer who purchases the product or service that a business is selling.
- market group of customers that are trying to attract and sell your product to
- mail mailing or email any advertisement , flyer, cuopons
- of mouth customer tells other people about your product or service whether good or bad.
13 Clues: business business selling products • business selling or performing a service • strategies, the target market, financial data • statistics about the area your business is located in. • mail mailing or email any advertisement , flyer, cuopons • similar business selling products or services in a nearby location • ...
final review by amari gamble 2019-01-11
Across
- services from the producer directly
- distribution
- of market
- segment
- customer relations
- marketing
- pathway to
- a market by specific characteristics in order to create a target market
- of making and distributing a
- of distribution
- segmentation based on where your target market lives. Includes: local markets, regional markets, national markets, and global markets
Down
- or service
- point at which total
- or sales, equal total costs and
- of goods
- one or more intermediaries
- group of customers who are qualified to make purchases of products or services that a marketer is able to offer
- point
- the customer
- are seven basic functions of marketing: Distribution, Financing, Marketing information management, Pricing, Product/service management, Promotion, and Selling
- distribution
- market
22 Clues: point • market • segment • of goods • of market • marketing • or service • pathway to • distribution • the customer • distribution • of distribution • customer relations • point at which total • one or more intermediaries • of making and distributing a • or sales, equal total costs and • services from the producer directly • a market by specific characteristics in order to create a target market • ...
2021 CSW - UBA SERVICE PUZZLE 2021-09-28
Across
- Promoters of The Bank
- Information About Reactions to A Product/Service
- Staying Connected to Your Customer
- An Act of Assistance
Down
- Ability to Consistently Meet or Exceed Customer Expectation
- Level of Fulfillment of Customer Expectation
- Recognition of Customers
- Company Focuses on Its Customers
- Assistance to Resolve Issues
- Skills Acquired to Deliver Service
10 Clues: An Act of Assistance • Promoters of The Bank • Recognition of Customers • Assistance to Resolve Issues • Company Focuses on Its Customers • Skills Acquired to Deliver Service • Staying Connected to Your Customer • Level of Fulfillment of Customer Expectation • Information About Reactions to A Product/Service • Ability to Consistently Meet or Exceed Customer Expectation
Ch 5.1 Feasibility Analysis: Testing an Opportunity 2023-02-22
Across
- Those most likely to buy products or services from a business
- A group of businesses with a common interest, such as financial services, computers, or groceries
- The process used to determine the initial feasibility of an idea
- End-users of the service
- List your opinion on the strengths and weaknesses of your competitors
- The distribution channel through which your product or service flows from the producer to the customer
- Third column, lists the benefits that customers receive
- List of direct and indirect competitors
- A distinctive aspect, quality, or characteristic of a product or service
- Second column, list the primary target customer for each of your competitors
- A tool for organizing important information about the competition
Down
- A working model of the new product
- a clear and concise description of an opportunity
- List the way the company delivers the benefit
- Describes how you intend to create and capture value with your business concept
- Something that promotes or enhances the value of the product or service
16 Clues: End-users of the service • A working model of the new product • List of direct and indirect competitors • List the way the company delivers the benefit • a clear and concise description of an opportunity • Third column, lists the benefits that customers receive • Those most likely to buy products or services from a business • ...
Customer Service - Service Basics 2019-03-03
Across
- made with espresso and steamed milk
- cup used to serve espresso
- clothing worn to identify workers
- employee processes the payment
Down
- part of a meal served one at a time
- spending money at a business
- a group of tables in a restaurant assigned to a server
- made by running hot water/steam through coffee
- staff member that has the most contact with the customer
- to extract flavors by placing in hot liquid
10 Clues: cup used to serve espresso • spending money at a business • employee processes the payment • clothing worn to identify workers • part of a meal served one at a time • made with espresso and steamed milk • to extract flavors by placing in hot liquid • made by running hot water/steam through coffee • a group of tables in a restaurant assigned to a server • ...
Customer Experience Crossword Puzzle 2016-11-07
Across
- Revamped Partners in Quality Award
- Type of customer outside of Ohio National (ex. Agent, client, vendor)
- Section of the newsletter that highlights great customer experience stories from your peers
- The new manager of the Customer Experience program
- How often the Customer Experience Newsletter will be generated
Down
- The return of input or suggestions
- Acknowledgment of outstanding customer experience encounters
- The location of resources from the Service Behaviors That Matter training
- The initiative Ohio National launched in 2015
- Type of customer within Ohio National
- A Service Behaviors That Matter training method
- The Ohio National Learning Institute offers a variety of on-line and on-site ______.
12 Clues: The return of input or suggestions • Revamped Partners in Quality Award • Type of customer within Ohio National • The initiative Ohio National launched in 2015 • A Service Behaviors That Matter training method • The new manager of the Customer Experience program • Acknowledgment of outstanding customer experience encounters • ...
Introduction to Hospitality Marketing 2024-03-26
Across
- Nature of service as compared to products.
- Nature of Hospitality Marketing that shows that it constantly changes, adapting to consumer preferences
- Involves gathering and analysing customer data to personalise interactions and anticipate needs.
- Perceived benefit a customer receives from a product or service
- Desires shaped by individual preferences and cultural influences
- A step in which companies distinct and desirable place for the product or brand in the minds of the target customer
- Step where one or more market segments are selected and tailored marketing is engaged for that segment
Down
- Communication Strategy used to inform and persuade target audiences
- A factor that helps identify the target market
- A customer expectation that assures guests a pleasant stay
- Wants that are backed by purchasing power
- Word used to explain existing customers coming back again and again
- Degree/Level to which a product or service meets or exceeds customer expectations
13 Clues: Wants that are backed by purchasing power • Nature of service as compared to products. • A factor that helps identify the target market • A customer expectation that assures guests a pleasant stay • Perceived benefit a customer receives from a product or service • Desires shaped by individual preferences and cultural influences • ...
Ch 5.1 Feasibility Analysis: Testing an Opportunity 2023-02-22
Across
- Those most likely to buy products or services from a business
- A group of businesses with a common interest, such as financial services, computers, or groceries
- The process used to determine the initial feasibility of an idea
- End-users of the service
- List your opinion on the strengths and weaknesses of your competitors
- The distribution channel through which your product or service flows from the producer to the customer
- Third column, lists the benefits that customers receive
- List of direct and indirect competitors
- A distinctive aspect, quality, or characteristic of a product or service
- Second column, list the primary target customer for each of your competitors
- A tool for organizing important information about the competition
Down
- A working model of the new product
- a clear and concise description of an opportunity
- List the way the company delivers the benefit
- Describes how you intend to create and capture value with your business concept
- Something that promotes or enhances the value of the product or service
16 Clues: End-users of the service • A working model of the new product • List of direct and indirect competitors • List the way the company delivers the benefit • a clear and concise description of an opportunity • Third column, lists the benefits that customers receive • Those most likely to buy products or services from a business • ...
Services marketing crossword 2021-04-11
Across
- : individual hired by employer
- : continuum term explaining degree of tangibility
- .: organization's rival
- .monetary worth of something
- : not possible to touch, see or test
- .consumer : services bought for self consumption
- : who buys product or service
- process selling and advertising service
- service related well being
- : service related travel
- : money obtained by participating in job
- : not able to separate
- : action between objects
- : any natural human wealth satisfying organization needs
- .: service related carrying goods through vehicles
- .: service offered for mental analysis
- .: merchandise
- : service sector related to movies
- .: can be made and stored
- : pays employee for work
- : service related to studying
- : intangible act provided by one party to other
- : action of buying and selling
- : marketing mix term for promoting
- : way in which organization is connected
Down
- : ability to keep hold customer
- : service sector regarding animals
- : likely to decay
- .: services that require earning max profit and revenue
- : marketing mix term for deciding price
- : state of possessing
- : need not essential for survival
- : marketing mix also known as distribution
- .: service related to economy
- regulated .: service that require no regulation
- : marketing mix include both service personal and customer
- : one who provides
- : service that require formal training
- anything that influence in result
- : necessary for survival
- :consumer : services bought by organization
- : system according to which money is organized
- : distinct area
- : serving society is main purpose of this services
- : a marked effect
- : possible to touch ,see or taste
- : strong desire
- service product : offer expertise
- : service that do not require formal training
- : something of worth
- : marketing mix term referred to steps involve in performing activities
- : company ,institute
52 Clues: .: merchandise • : distinct area • : strong desire • : likely to decay • : a marked effect • : one who provides • : something of worth • : company ,institute • : state of possessing • : not able to separate • .: organization's rival • : necessary for survival • : service related travel • : action between objects • : pays employee for work • .: can be made and stored • service related well being • ...
Services Marketing Crossword 2021-04-11
Across
- : individual hired by employer
- : continuum term explaining degree of tangibility
- .: organization's rival
- .monetary worth of something
- : not possible to touch, see or test
- .consumer : services bought for self consumption
- : who buys product or service
- process selling and advertising service
- service related well being
- : service related travel
- : money obtained by participating in job
- : not able to separate
- : action between objects
- : any natural human wealth satisfying organization needs
- .: service related carrying goods through vehicles
- .: service offered for mental analysis
- .: merchandise
- : service sector related to movies
- .: can be made and stored
- : pays employee for work
- : service related to studying
- : intangible act provided by one party to other
- : action of buying and selling
- : marketing mix term for promoting
- : way in which organization is connected
Down
- : ability to keep hold customer
- : service sector regarding animals
- : likely to decay
- .: services that require earning max profit and revenue
- : marketing mix term for deciding price
- : state of possessing
- : need not essential for survival
- : marketing mix also known as distribution
- .: service related to economy
- regulated .: service that require no regulation
- : marketing mix include both service personal and customer
- : one who provides
- : service that require formal training
- anything that influence in result
- : necessary for survival
- :consumer : services bought by organization
- : system according to which money is organized
- : distinct area
- : serving society is main purpose of this services
- : a marked effect
- : possible to touch ,see or taste
- : strong desire
- service product : offer expertise
- : service that do not require formal training
- : something of worth
- : marketing mix term referred to steps involve in performing activities
- : company ,institute
52 Clues: .: merchandise • : distinct area • : strong desire • : likely to decay • : a marked effect • : one who provides • : something of worth • : company ,institute • : state of possessing • : not able to separate • .: organization's rival • : necessary for survival • : service related travel • : action between objects • : pays employee for work • .: can be made and stored • service related well being • ...
Services marketing crossword 2021-04-11
Across
- money obtained by participating in job
- service that require formal training
- service product : offer expertise
- not able to separate
- service related well being
- consumer: services bought for self-consumption
- marketing mix also known as distribution
- service related travel
- monetary worth of something
- marketing mix term referred to steps involve in performing activities
- marketing mix term for promoting
- service-related carrying goods through vehicles
- necessary for survival
- marketing mix term for deciding price
- distinct area
- action of buying and selling
- merchandise
- service that do not require formal training
- action between objects
- company ,institute
- service that requires no regulation
- pays employee for work
- a marked effect
- service sector related to movies
- need not essential for survival
- ability to keep hold customer
- marketing mix include both service personal and customer
Down
- state of possessing
- a strong desire
- organization's rival
- selling and advertising service
- not possible to touch, see or test
- anything that influence in result
- continuum term explaining degree of tangibility
- service related to studying
- individual hired by employer
- who buys product or service
- one who provides
- : services that require earning max profit and revenue
- .: service offered for mental analysis
- service sector regarding animals
- consumer: services bought by the organization
- likely to decay
- system according to which money is organized
- any natural human wealth satisfying organization needs
- possible to touch ,see or taste
- something of worth
- can be made and stored
- serving society is main purpose of these services
- way in which organization is connected
- intangible act provided by one party to other
- service related to economy
52 Clues: merchandise • distinct area • a strong desire • likely to decay • a marked effect • one who provides • something of worth • company ,institute • state of possessing • organization's rival • not able to separate • service related travel • necessary for survival • can be made and stored • action between objects • pays employee for work • service related well being • service related to economy • ...
Teamwork 2021-10-10
Across
- Brings everyone together
- Your trusted partner
- People of EBL
- Recognition
- Our performance
- Customer delight
- Evaluation
- Our priority
Down
- Power of ...
- Learning activity
- We must maintain
- What we deliver
- We give
- Prize for performance
- Group of people
- Home of happiness
- Longest serving CEO
17 Clues: We give • Evaluation • Recognition • Power of ... • Our priority • People of EBL • What we deliver • Our performance • Group of people • We must maintain • Customer delight • Learning activity • Home of happiness • Longest serving CEO • Your trusted partner • Prize for performance • Brings everyone together
VMBC CROSSWORD 2016-05-24
Across
- If we resend form by ____ will arrived empty the form for security reasons.
- It is the system that will be arranging your lunch and breaks.
- It´s the state that has two state agency one of them is OTDA.
- In this state the customer need to perform a recording to activate the phone.
- You will request the 9 digits of DSHS at ___.
- In this state they will perform the AV every two years.
- This program will apply if the customer is disable.
- You will need to ask if the ____ is permanent or temporary.
- Would be the only person able to make the recordings.
- It is optional for the customer provide _______ information.
- It is another way to call the annual verification.
- It is not a program that we allow.
- It is one of our enrollment channels.
- You will need to perform a _______ if it is a special state to make the process faster.
- This is the name of food stamps at PR.
- A ________person can apply to the service.
- This is the system you will used in OPS once you start nesting.
- You will perform this recording, regarding the state, whenever is the only missing document.
- This plan allows international calling.
- This is the name of our customer.
Down
- This is the first information you request when a customer is applying by the first time.
- It is the abbreviation for the state of Maryland.
- In this state, if the person is applying by income you need to request extra information.
- You will use ______ whenever you need to tag the call.
- This information can´t be change in the application once created.
- It is one of our enrollment channels.
- customer must receive a _______ that is under his name to qualified.
- This is one of our CSR validation rules.
- This is one of the application status that we can reject.
- This risk factor is mandatory to ask whenever you open an application.
- It´s a benefit provided by the government.
- It is in charge of the lifeline service regulations.
- You will fill this information whenever the customer was referred by someone that already has Safelink service.
- The E911 will be charge to this state.
- It is one of the things that you can modify in the application.
- This database runs a validation call TPIV.
- It is the second requirement to be able to apply for the service.
- Only customer older than _____years can apply to the service.
- You can modify the information when the applications is in this status.
- will request a 9 digits of _____ at OR, UT.
40 Clues: This is the name of our customer. • It is not a program that we allow. • It is one of our enrollment channels. • It is one of our enrollment channels. • The E911 will be charge to this state. • This is the name of food stamps at PR. • This plan allows international calling. • This is one of our CSR validation rules. • It´s a benefit provided by the government. • ...
VMBC CROSSWORD 2016-05-24
Across
- It´s the state that has two state agency one of them is OTDA.
- This is the name of our customer.
- This plan allows international calling.
- Would be the only person able to make the recordings.
- It is the second requirement to be able to apply for the service.
- It is not a program that we allow.
- It is the abbreviation for the state of Maryland.
- You will request the 9 digits of DSHS at ___.
- It is one of our enrollment channels.
- You will fill this information whenever the customer was referred by someone that already has Safelink service.
- It´s a benefit provided by the government.
- If we resend form by ____ will arrived empty the form for security reasons.
- This is one of our CSR validation rules.
- This program will apply if the customer is disable.
- In this state, if the person is applying by income you need to request extra information.
- You will use ______ whenever you need to tag the call.
- This is the first information you request when a customer is applying by the first time.
- It is one of the things that you can modify in the application.
- You will need to perform a _______ if it is a special state to make the process faster.
- It is optional for the customer provide _______ information.
- Only customer older than _____years can apply to the service.
- This information can´t be change in the application once created.
Down
- will request a 9 digits of _____ at OR, UT.
- You will perform this recording, regarding the state, whenever is the only missing document.
- In this state they will perform the AV every two years.
- A ________person can apply to the service.
- This database runs a validation call TPIV.
- It is another way to call the annual verification.
- This is the system you will used in OPS once you start nesting.
- You will need to ask if the ____ is permanent or temporary.
- This is one of the application status that we can reject.
- It is the system that will be arranging your lunch and breaks.
- It is one of our enrollment channels.
- This risk factor is mandatory to ask whenever you open an application.
- It is in charge of the lifeline service regulations.
- customer must receive a _______ that is under his name to qualified.
- The E911 will be charge to this state.
- This is the name of food stamps at PR.
- You can modify the information when the applications is in this status.
- In this state the customer need to perform a recording to activate the phone.
40 Clues: This is the name of our customer. • It is not a program that we allow. • It is one of our enrollment channels. • It is one of our enrollment channels. • The E911 will be charge to this state. • This is the name of food stamps at PR. • This plan allows international calling. • This is one of our CSR validation rules. • A ________person can apply to the service. • ...
telecom domain 2013-11-26
Across
- A DSL Line without a dial tone
- Indian Mobile network is divided into zones which are almost based on state boundaries. These zones are called
- The kind of Billing where payment needs to be done before using the service
- Database maintained by Mobile service provider to temporary track the mobile roaming users
- Set of components/processes that activates the telecom services of an customer on the network/service infrastructure after the customer has placed an order
- Area covered by a cellular base station
- What kind of cables are used in wireline network to minimize crosstalk
- Logical geographical area in US which demarcated the area in which a RBOC was permitted to provide local telephone services
Down
- Physical Link or circuit that connects Customers Wireline Telephone to the Service provider’s Local Exchange Carrier
- AT&T initiative to provide voice, data and internet services over a single IP based connection
- Set of components/processes that makes ensures what has been promised to the customer is being delivered continuously
- The ability to retain the fixed line telephone number, while changing from one service provider to another
- USA has FCC, India has ___
- Mobile component used to identify and authenticate network users
- GSM makes use of this technique for transmitting data
- Type of Rating use to rate the call detail records of a prepaid mobile user
- First company to launch a smart Phone
- First Mobile service provider in india
- Component responsible for collecting Call Detail Records from Network elements and normalizing them as per the Billing system
- First GSM Phone call was made on this mobile Service Operators n/w
20 Clues: USA has FCC, India has ___ • A DSL Line without a dial tone • First company to launch a smart Phone • First Mobile service provider in india • Area covered by a cellular base station • GSM makes use of this technique for transmitting data • Mobile component used to identify and authenticate network users • ...
VMBC CROSSWORD 2016-05-24
Across
- If we resend form by ____ will arrived empty the form for security reasons.
- It is one of our enrollment channels.
- A ________person can apply to the service.
- It is one of the things that you can modify in the application.
- You will perform this recording, regarding the state, whenever is the only missing document.
- You will fill this information whenever the customer was referred by someone that already has Safelink service.
- It is in charge of the lifeline service regulations.
- It is another way to call the annual verification.
- It is not a program that we allow.
- In this state, if the person is applying by income you need to request extra information.
- It is the abbreviation for the state of Maryland.
- Would be the only person able to make the recordings.
- This is the system you will used in OPS once you start nesting.
- customer must receive a _______ that is under his name to qualified.
- Only customer older than _____years can apply to the service.
- You will use ______ whenever you need to tag the call.
- You can modify the information when the applications is in this status.
- This program will apply if the customer is disable.
- You will request the 9 digits of DSHS at ___.
- This information can´t be change in the application once created.
- The E911 will be charge to this state.
Down
- This is one of the application status that we can reject.
- In this state they will perform the AV every two years.
- You will need to perform a _______ if it is a special state to make the process faster.
- It is the second requirement to be able to apply for the service.
- This risk factor is mandatory to ask whenever you open an application.
- This is one of our CSR validation rules.
- It is the system that will be arranging your lunch and breaks.
- This plan allows international calling.
- It´s the state that has two state agency one of them is OTDA.
- This is the first information you request when a customer is applying by the first time.
- In this state the customer need to perform a recording to activate the phone.
- This is the name of our customer.
- It´s a benefit provided by the government.
- It is optional for the customer provide _______ information.
- You will need to ask if the ____ is permanent or temporary.
- It is one of our enrollment channels.
- This is the name of food stamps at PR.
- This database runs a validation call TPIV.
- will request a 9 digits of _____ at OR, UT.
40 Clues: This is the name of our customer. • It is not a program that we allow. • It is one of our enrollment channels. • It is one of our enrollment channels. • This is the name of food stamps at PR. • The E911 will be charge to this state. • This plan allows international calling. • This is one of our CSR validation rules. • A ________person can apply to the service. • ...
Nipsco Crossword Puzzle 2016-06-22
Across
- The additional charges or credits the Company includes in a Customer Bill to offset the variance in the fuel cost in base rates compared to actual cost of fuel.
- The gas cost recovery process approved for the Company through various Commission orders.
- That Demand, stated in Kilowatts, upon which the Demand Charge in the Customer’s Bill is determined in any given month.
- Gas service involving the delivery by the Company to the Customer of Customer-delivered gas.
- The part of the Tariff setting forth the General Rules and Regulations Applicable to Gas Service, as filed with and approved by the IURC.
- The day of the year that the maximum throughput of gas occurs for the Company.
- The termination or discontinuance of electric or gas service.
- The dollar amount set forth in each Rate Schedule.
- Any person, firm, corporation, municipality, or other government agency which has agreed orally or otherwise, to pay for gas service received from a public utility.
Down
- The minimum quantity of Gas Service for firm curtailable Transport Customers required by Customer to prevent endangering the health and safety of personnel, or to prevent material damage to Customer’s facilities, equipment, or property.
- A residential living quarter.
- Natural gas used as a raw material for its chemical property in creating a product.
- Any Customer that resides in a residential dwelling, mobile home, apartment or condominium using electricity.
- A measurement of active power.
- Federal Energy Regulatory Commission or its successor.
- The part of the Tariff setting forth supplemental provisions applicable to specific Rate Schedules, as filed with and approved by the IURC.
16 Clues: A residential living quarter. • A measurement of active power. • The dollar amount set forth in each Rate Schedule. • Federal Energy Regulatory Commission or its successor. • The termination or discontinuance of electric or gas service. • The day of the year that the maximum throughput of gas occurs for the Company. • ...
Crossword for Service 2022-04-14
Across
- Jika seorang Service Officer tidak memberikan informasi yang memadai, maka akan menurunkan nilai
- Pengertian service adalah Apapun yang dilakukan oleh perusahaan beserta komponen usahanya untuk memenuhi dan atau ….. kebutuhan dan harapan customernya
- Berkomitmen tinggi merupakan perilaku dari service values
- Yang bukan merupakan Service Colors ACC adalah
- Menjunjung tinggi integritas merupakan perilaku dari service values
Down
- Jika seorang service officer membiarkan customer terdiam dan kebingungan, maka akan menurunkan nilai
- Yang tidak temasuk empathy visual adalah
- Jika customer melakukan rescheduling dengan perpanjang tenor, apa yang terjadi dengan jumlah angsuran customer?
- Untuk customer dengan gross AR lebih kecil sama dengan 2,5 M yang melakukan hard reshedule pertama dalam periode F5PD harus mendapatkan approval
- Yang tidak termasuk komponen visual dalam komunikasi adalah
10 Clues: Yang tidak temasuk empathy visual adalah • Yang bukan merupakan Service Colors ACC adalah • Berkomitmen tinggi merupakan perilaku dari service values • Yang tidak termasuk komponen visual dalam komunikasi adalah • Menjunjung tinggi integritas merupakan perilaku dari service values • ...
CUSTOMER SERVICE WEEK CROSSWORD PUZZLE 2021-09-20
Across
- How long must it take for us to respond to a routine correspondence from a customer?
- You will be able to gain a competitive advantage over your competitors if the customers are satisfied with the ……….
- There are five attributes of a Zenith Person. True or False?
- The official 2021 Customer Service Week theme is The…….
- The Global Customer Service week is usually celebrated in the ……… week of October every year.
- I am the Key Test that entreats you to act quickly on issues. Who am I?
- When you’re trusted by customers, they are more likely to be …. to the brand.
- When talking to customers always remember their ……….
- Pay attention to customer opinions and ……………
- Always think about how your current actions and ……… will influence customers and the people around you.
- Develop a reputation for reliability; never make a ………. that you can’t keep. Your word is your bond.
- I am the perfect epitome of the statement there is no “I’ in team When you truly embrace me, you are called reliable. Who am I?
- Keep your word and show ………...so you can preserve trust.
Down
- Taking ownership of your works requires you to take ……….. measures in your daily duties.
- Always deliver more than ………….. to the customers and your employers by putting more effort.
- Ensure customers are fully briefed on product features at time of ……….
- Your sheer commitment and diligence towards your ………..will encourage others to follow in your footsteps
- Understanding and identifying with your customers’ feelings is called ……………….
- The most important person on the Bank’s premises is the?
- I am the Key Test that hates loose ends, I entreat you to be the captain of your ship. Who am I?
- Accurate customer service will build ……………amongst consumers.
- Always use a ………...language when interacting with customers.
- The GCSW theme is illustrated in red, turquoise and gold logo. True or False?
- The ….. Customer Service week originated from USA in 1992.
- Get in the habit of ………. phone calls, e-mails and other correspondence quickly.
- Productive employees get the required ………………….
- Through active ………you can better understand the needs of customers and address them accordingly.
- When we exceed customer’s expectations, we …………….. them.
- Avoid errors as expectations will not be met and customers will be……….
- To be eligible for the Zenith Controller loan you must receive your ……….. through the controller and accountant General’s department.
30 Clues: Pay attention to customer opinions and …………… • Productive employees get the required …………………. • When talking to customers always remember their ………. • The official 2021 Customer Service Week theme is The……. • The most important person on the Bank’s premises is the? • When we exceed customer’s expectations, we …………….. them. • ...
Social Media Benefits 2024-08-13
Across
- LEAD GENERATION
- COST EFFECTIVE ADVERTISING
- WEBSITE TRAFFIC
- ENGAGEMENT
- INNOVATION
- COMPETITIVE ADVANTAGE
- CUSTOMER ENGAGEMENT
- SEARCH ENGINE OPTIMIZATION
- CONVERSION
- REPUTATION MANAGEMENT
Down
- BRAND AWARENESS
- CUSTOMER SERVICE
- MARKET RESEARCH
- ANALYTICS
- REPUTATION MANAGEMENT
15 Clues: ANALYTICS • ENGAGEMENT • INNOVATION • CONVERSION • BRAND AWARENESS • LEAD GENERATION • WEBSITE TRAFFIC • MARKET RESEARCH • CUSTOMER SERVICE • CUSTOMER ENGAGEMENT • COMPETITIVE ADVANTAGE • REPUTATION MANAGEMENT • REPUTATION MANAGEMENT • COST EFFECTIVE ADVERTISING • SEARCH ENGINE OPTIMIZATION
My Crossword 2023-03-15
Across
- The income that someone receives from the business activity
- A item or service that you sell to serve a customer
- A role given to a person or group
- A name/symbol that represents the companies Product
- A worker who does tasks for a business and gets payed regularly
- A group of businesses that make or sell similar services.
- Plan of Managing the Money
- The Beginning of a new product or service
- A announcement promoting a product or service
- A increase in prices
- The process of businesses or organisations developing toward international services
- The action of buying/selling good and/or services
- A long-term object that benefits a business for a long period of time
Down
- Someone who buys something from a seller or supplier in exchange of money or valuable items
- When selling something more than its cost
- The exchange in products or services which is acceptable and has been agreed upon by both individual/society
- An amount of money that is owed or due
- The increase in a company's size or revenue
- The action of selling and delivering products and services from manufacturer to the customer
- To give authority to someone
- The action of doing work for someone
- The amount of goods and services available to customers
22 Clues: A increase in prices • Plan of Managing the Money • To give authority to someone • A role given to a person or group • The action of doing work for someone • An amount of money that is owed or due • When selling something more than its cost • The Beginning of a new product or service • The increase in a company's size or revenue • ...
LSMC 2014-11-24
Across
- Customer service inquiries sat
- the only joint in the LSMC
- manages multiple log programs
- I have the Class II stuff
- 4 commodities at the IIF and UIF
- He runs it all
- Coordinated ____________ Mgt
- under the LOGCOM NRMP
- Relates to expiration date
- 8__ Radford Blvd
- I run finance, people, training
Down
- manage relationships
- I'm the Deputy
- I run Customer service programs
- safety
- I am between twice the Cs than Ss
- I run the rad stuff
- facilitates equipment receiving
- Have a product problem
- The only EA in the LSMC
- I am the newest director
- I run the joint dotted line
22 Clues: safety • I'm the Deputy • He runs it all • 8__ Radford Blvd • I run the rad stuff • manage relationships • under the LOGCOM NRMP • Have a product problem • The only EA in the LSMC • I am the newest director • I have the Class II stuff • the only joint in the LSMC • Relates to expiration date • I run the joint dotted line • Coordinated ____________ Mgt • manages multiple log programs • ...
Telecom Domain 2013-11-26
Across
- Indian Mobile network is divided into zones which are almost based on state boundaries
- Logical geographical area in US which demarcated the area in which a RBOC was permitted to provide local telephone services
- Area covered by a cellular base station
- The ability to retain the fixed line telephone number, while changing from one service provider to another
- First company to launch a smart Phone
- First Mobile service provider in india
- Type of Rating use to rate the call detail records of a prepaid mobile user
- Database maintained by Mobile service provider to temporary track the mobile roaming users
- USA has FCC, India has ___
- A DSL Line without a dial tone
Down
- Mobile component used to identify and authenticate network users
- GSM makes use of this technique for transmitting data
- What kind of cables are used in wireline network to minimize crosstalk
- Set of components/processes that activates the telecom services of an customer on the network/service infrastructure after the customer has placed an order
- First GSM Phone call was made on this mobile Service Operators n/w
- Physical Link or circuit that connects Customers Wireline Telephone to the Service provider’s Local Exchange Carrier
- Component responsible for collecting Call Detail Records from Network elements and normalizing them as per the Billing system
- The kind of Billing where payment needs to be done before using the service
- AT&T initiative to provide voice, data and internet services over a single IP based connection
- Set of components/processes that makes ensures what has been promised to the customer is being delivered continuously
20 Clues: USA has FCC, India has ___ • A DSL Line without a dial tone • First company to launch a smart Phone • First Mobile service provider in india • Area covered by a cellular base station • GSM makes use of this technique for transmitting data • Mobile component used to identify and authenticate network users • ...
Chapter 5 Vocab 2022-12-06
Across
- Service that allows a person to direct payment from his or her bank account to companies and individuals
- Number of buyers for a product or service
- Optional additional warranty offered by manufacturers and third party companies that can be purchased by the consumer
- Certificate that grants a discount or even a free good or service to its holder
- Advertising that charges the advertiser each time a viewer clicks the link in the advertisement
- Price per unit for a product
- Arrangement in which a customer receives a good or service in exchange for the promise to pay at a later date
- Any arrangement that allows buyers and sellers to meet with the purpose of exchanging goods, services, or information.
Down
- Finding the price of an item at two or more stores
- Flat rate applied to the sales price of a good or service
- physical product
- Offer to pay back a portion of the money a customer spent on an item
- Agreement where the total amount owed is made in payments over time
- Activity of value
- Formal agreement between two or more entities, such as people or organizations
- Public Promotion of a product, service, business, or event.
- Form of currency that can be used online
- Extra payment voluntarily made to a worker; also called a gratuity
- Type of installment plan where the store sets the item aside while the customer makes payments toward the purchase price
- Any card that is presented as payment for a purchase
- Type of payment card that is preloaded with funds that can be spent electronically
- A guarantee that the item purchased will perform to a certain standard or be free of defects for a specified period of time.
22 Clues: physical product • Activity of value • Price per unit for a product • Form of currency that can be used online • Number of buyers for a product or service • Finding the price of an item at two or more stores • Any card that is presented as payment for a purchase • Flat rate applied to the sales price of a good or service • ...
Spectrum 2023-02-08
Across
- what we provide
- mailed in from customer
- what you watch
- other term for hsd
- company
- calling out
- statement
- what we use to look up accounts
Down
- who owns spectrum
- what a customer goes on when a natural disaster occurs
- phone service
- card on file
- application we use to look up articles
- what a router is used for
- what you are
- calling in
- statements
- center
- correspondence
- contract buyout
- call detail records
- dept
- money given to a customer
23 Clues: dept • center • company • statement • calling in • statements • calling out • card on file • what you are • phone service • what you watch • correspondence • what we provide • contract buyout • who owns spectrum • other term for hsd • call detail records • mailed in from customer • what a router is used for • money given to a customer • what we use to look up accounts • application we use to look up articles • ...
Customer Service Week 2022-09-29
Across
- Theme of customer service week 2022
- How many years has customer service week been going?
- brand of the computer screens we use
- The original name of SRT
- Where customers of Sanctuary go to raise requests
- quote by Stanley Marcus 'Consumers are statistics. Customers are ***”
Down
- the full name for the brand hp
- A key skill relating to customer service
- The amount of people in the Service Desk
- Quote by Albert Einstein 'Strive not to be a success, but rather to be of ***."
- Longest serving member of Operational Support
11 Clues: The original name of SRT • the full name for the brand hp • Theme of customer service week 2022 • brand of the computer screens we use • A key skill relating to customer service • The amount of people in the Service Desk • Longest serving member of Operational Support • Where customers of Sanctuary go to raise requests • ...
Company vocabulary 2023-10-22
Across
- Client
- Prime, Bonus
- Améliorer
- Eviter
- Job Travail à pleins temps
- PDG
- Bureau
- Loi
- DRH
- Commander
- Réclamation
- Marque
- Planning
Down
- Lieu de travail
- Fournisseur
- Travail au black
- Main d'oeuvre
- Stage
- Service (d'une entreprise; service des achats etc...)
- Rendez-vous (pro)
- Répondre
- Disponible
22 Clues: PDG • Loi • DRH • Stage • Client • Eviter • Bureau • Marque • Répondre • Planning • Améliorer • Commander • Disponible • Fournisseur • Réclamation • Prime, Bonus • Main d'oeuvre • Lieu de travail • Travail au black • Rendez-vous (pro) • Job Travail à pleins temps • Service (d'une entreprise; service des achats etc...)
ITEES 'Service Day' 2020-11-24
Across
- Experiences go beyond the transaction and touch your customer on an emotional level that make your customer feel good about doing business with your company
- Customer is able to remember the experience and how they feel about the company
- To give a truly special offer to customer is memorable and it opens the door to doing business again
- company services and support teams meet the quality of its products will result in this and thus long-time business
- A powerful customer service tool where competition has never been greater, and both consumer choice and empowerment are increasing
- One of the biggest factors in good customer service
Down
- An approach in doing business that focuses on creating a positive experience for the customer
- An important facet of customer service that can be difficult to measure and are important to your customers
- To gauge the effectiveness of customer service in a way that measures the impact whether you use quantitative data or qualitative
- To check in with your customer and uncover problems before they have to contact you
10 Clues: One of the biggest factors in good customer service • Customer is able to remember the experience and how they feel about the company • To check in with your customer and uncover problems before they have to contact you • An approach in doing business that focuses on creating a positive experience for the customer • ...
TMO 2020-05-20
Across
- WHO ARE OUR CUSTOMERS
- DIVISION THAT SUPPORTS FOOD, BEVERAGE AND ENTERTAINMENT
- DIRECTOR OF FAMILY & MWR
- IMCOM STANDARD GARRISON STRUCTURE
- DIVISION THAT SUPPORTS BACK OF THE HOUSE OPERATIONS
- NUMBER OF DIVISIONS IN FMWR
- FMWR CUSTOMER FOR LIFE
- ANOTHER CUSTOMER
Down
- EXCELLENCE IN CUSTOMER SERVICE ACROYM
- ONE OF THE ARMY VALUES
- DIVISION THAT SUPPORTS TEH ARMY CHILD
- I AM A
- DIVISION THAT SUPPORTS THE ARMY COMMUNITY
- FAMILY, MORALE, WELFARE & RECREATION
- ONE OF OUR CUSTOMERS
- GARRISON COMMANDER
- DIVISION THAT SUPPORTS SOLDIER FITNESS AND REDINESS
17 Clues: I AM A • ANOTHER CUSTOMER • GARRISON COMMANDER • ONE OF OUR CUSTOMERS • WHO ARE OUR CUSTOMERS • ONE OF THE ARMY VALUES • FMWR CUSTOMER FOR LIFE • DIRECTOR OF FAMILY & MWR • NUMBER OF DIVISIONS IN FMWR • IMCOM STANDARD GARRISON STRUCTURE • FAMILY, MORALE, WELFARE & RECREATION • EXCELLENCE IN CUSTOMER SERVICE ACROYM • DIVISION THAT SUPPORTS TEH ARMY CHILD • ...
EUS CUSTOMER SERVICE WEEK 2016-09-29
Across
- users who have an active Type 1 NPI in NPPES
- a staff user for an employer organization who has been approved by an Authorized Official (AO) of the organization
- External User Services
- the CMS repository and distributor of all Office of the Inspector General (OIG)-sanctioned data
- a user/organization who has been invited by the provider granted permission to work on behalf of an Individual Provider or an Organizational Provider in the Identity & Access
- a "self-registration" system
- who is the approver for all MED users
Down
- All MED application navigation questions should be directed to who
- the most efficient way to submit your revalidation information
- data is updated on or about the 20th day of every month for which application
- a staff user for an employer organization who has been vetted and approved by either EUS or PECOS, and who has the legal authority to sign for and speak on behalf of
- a warning that indicates that the postal address entered was inconsistent with the United State Postal Service maintained addresses
- National Plan and Provider Enumeration System
- Provider Enrollment, Chain, and Ownership System
- System for Tracking Audit and Reimbursement
- Electronic Health Records
- Medicare Administrative Contractors
17 Clues: External User Services • Electronic Health Records • a "self-registration" system • Medicare Administrative Contractors • who is the approver for all MED users • System for Tracking Audit and Reimbursement • users who have an active Type 1 NPI in NPPES • National Plan and Provider Enumeration System • Provider Enrollment, Chain, and Ownership System • ...
All About Customer Service 2013-07-16
Across
- This builds a bond with your caller.
- Understanding and identifying with your customers’ feelings is called _____.
- This shows you are willing to take the call.
- You sound more relaxed and friendly when you _____ while talking on the phone.
- Another word for internal customer is _____.
- The most important customer service skill is _____.
- With angry customers it’s important to let them do this, _____.
- people you serve each day.
- Your most important communication tool when you’re on the phone is your _____.
- This negative word should be removed from your customer service vocabulary and replaced with situation
Down
- Taking personal responsibility for a customer’s complaint is taking _____.
- Treat each customer as if they’re the _____ one you’ll deal with that day.
- An example of a confirmation word
- Delighting your customers means _____ their expectations.
- A positive one will make your day better.
- You start each call with a friendly _____.
- A _____ during a phone conversation can be used to emphasize a point.
17 Clues: people you serve each day. • An example of a confirmation word • This builds a bond with your caller. • A positive one will make your day better. • You start each call with a friendly _____. • This shows you are willing to take the call. • Another word for internal customer is _____. • The most important customer service skill is _____. • ...
Customer Service Week '22 2022-10-04
Across
- When customers rturn again and again, you've earned their _____.
- Keep a _____ in your voice.
- Coworkers and customer both deserve your ______.
- Read details back to customers to be ____ you've heard the correct information.
- We're proud to have you on our customer service _____!
- Positive word of _____ is a great way to bring in new customers.
- Having _____ for customers shows you care.
- Impress customers and make them eager to _____ you to others.
Down
- Remember: ______ are always right.
- Customers appreciate it when you go ____ and beyond to help them.
- ______ impressions are important. Be polite to customers no matter what.
- Go the extra _____ for your customers.
- Always try your _____ to solve customer problems.
- Being a good _____ is an important aspect of communicating with customers.
- Stressed at work? Take a few deep ______.
- Don't be distracted, stay ______ on your customer.
- Put yourself in the customer's ______.
17 Clues: Keep a _____ in your voice. • Remember: ______ are always right. • Go the extra _____ for your customers. • Put yourself in the customer's ______. • Stressed at work? Take a few deep ______. • Having _____ for customers shows you care. • Coworkers and customer both deserve your ______. • Always try your _____ to solve customer problems. • ...
Total Loss Crossword 2016-12-20
Across
- 1st party customer
- When a totaled vehicle is sold at auction
- Customer chose these on their policy
- Pursuing the at fault party for reimbursement
- Description of value of vehicle
- Vehicle provided while current vehicle out of service
- Additional party listed on title if loan present
- 3rd party customer
- Settlement documents
- Claim task set by a specific date
- Description of damages
Down
- Rental vendor
- Claim task used for communicating within the claim
- Another name for car
- Amount of the vehicle
- Company that provides vehicle evaluations
- Proceed with ________ once customer agrees with value
- Department that handles totaled vehicles
- Decision on who is at fault
- Companies we use for assistance
20 Clues: Rental vendor • 1st party customer • 3rd party customer • Another name for car • Settlement documents • Amount of the vehicle • Description of damages • Decision on who is at fault • Description of value of vehicle • Companies we use for assistance • Claim task set by a specific date • Customer chose these on their policy • Department that handles totaled vehicles • ...
Communications Final Review 2014-12-16
Across
- The first contact with a service facility
- Repair orders are viewed as these
- This type of resume focuses on the candiudates skills
- collection of information about a customer
- An association between a business and a customer
- This resume is stripped of all formatting
- Order processing costs are higher for these customers.
- Service consultants should not use this with customers
Down
- Summary of Qualifications will most likely be found on this type of resume
- This is written for a job that has been posted
- Marketing strategy of maximizing shareholder value
- The way customer service issues are most commonly recognized
- Time is wasted when this happens
13 Clues: Time is wasted when this happens • Repair orders are viewed as these • The first contact with a service facility • This resume is stripped of all formatting • collection of information about a customer • This is written for a job that has been posted • An association between a business and a customer • Marketing strategy of maximizing shareholder value • ...
Customer Service Week Crossword 2022-09-13
Across
- "Did you submit a _____?"
- "Relationships Matter, ____"
- You have been blocked by another user
- Oh Baby
- Phone System
- Excellent Cook
- Lisa's Favorite Fall Friend
- Egg Dealer
Down
- Work Together
- Hump Day
- That's how we get it done
- Not the AT&T Team
- Services formerly known as
- Cutest Granddaughter
- Sticky, they're everywhere
- Arrive all day long
- "Can you please provide _____" (Asked by customer)
17 Clues: Oh Baby • Hump Day • Egg Dealer • Phone System • Work Together • Excellent Cook • Not the AT&T Team • Arrive all day long • Cutest Granddaughter • "Did you submit a _____?" • That's how we get it done • Services formerly known as • Sticky, they're everywhere • Lisa's Favorite Fall Friend • "Relationships Matter, ____" • You have been blocked by another user • ...
Customer Service Week Puzzle 2022-10-07
Across
- , the greatest resource, and the best part of working on the PS Team
- , The Best Team in our organization!
- , Something we should show to all of our patients and colleagues as we work through issues
- , Number of countries around the world that recognize customer service week
- , Words that should be used whenever a patient provides requested information or when they assist with troubleshooting
- , the steps we take to assist a patient make all the ______________ in their care and experience.
- , The type of transfer and acknowledgement utilized is PS
- , All of us on the PS team should be willing to go the _______________ to support a patient or colleague
Down
- , Our top priority and reason we do what we do
- , The Month we celebrate Customer Service Week
- , the number of parts to a proper closing
- , Putting yourself in our patient's shoes
- , A word that should be used whenever requesting information or asking a patient to assist with troubleshooting
- , a word that can be used to described the feeling of the PS leadership for having them amazing team we do!
- , the best way to combat a frustrated patient is to kill them with
- , A patient should always be able to hear your
- , The two minutes after each call that is automatically available to finish notes or any other administrative tasks
17 Clues: , The Best Team in our organization! • , the number of parts to a proper closing • , Putting yourself in our patient's shoes • , Our top priority and reason we do what we do • , The Month we celebrate Customer Service Week • , A patient should always be able to hear your • , The type of transfer and acknowledgement utilized is PS • ...
Unit 6 Pre-Int 2018-03-06
Across
- küüslauk
- kaal
- teenindus
- toode
- küsimustik
- kibe
- retsept
- tellimus
- klient
Down
- väherasvane
- sugu
- mahe
- kõhtutäitev
- rahulolu
- kviitung
- rasvane
- maitsetu
- arsti retsept
- vürtsikas
- keskmine
20 Clues: sugu • kaal • mahe • kibe • toode • klient • rasvane • retsept • küüslauk • rahulolu • kviitung • maitsetu • keskmine • tellimus • teenindus • vürtsikas • küsimustik • väherasvane • kõhtutäitev • arsti retsept
business words 2024-10-03
Across
- vuosittainen
- raha
- ostaja
- varastossa
- card luottokortti
- hyllytys
- sijoittaa
- käteinen
- myydä
- logo
Down
- yritys
- ostaa
- arvo
- osakkeet
- toimisto
- palvelu
- yritys
- opinnot
- asiakas
- sijoittaja
- pomo
21 Clues: arvo • raha • pomo • logo • ostaa • myydä • yritys • ostaja • yritys • palvelu • opinnot • asiakas • osakkeet • toimisto • hyllytys • käteinen • sijoittaa • varastossa • sijoittaja • vuosittainen • card luottokortti
Booktopia CS Crossword 2024-03-04
Across
- Event where we provide customers 10% off
- Status you might be in when receiving a "Need everyone back on" chat
- Scott Pape's preferred footwear
- What to do on a customer account before submitting a merge/delete request
- Twin systems; 1 for supplier invoices, 1 for orders
- Something we might have to send if there's widespread delays
- Answer a call in ____ minutes to meet service level (word format)
- CS morning routine
- Team leader in Manila
- Angus' sidekick
- Common 3 letter phrase said in the Voice Team chat
- Function on the website: _______ finder
- The sheet with an average 4 week waiting time
- They deal with big customers and big orders (Plural)
- Booktopia's old street name
- Name of the fraud system
- Pay in 4 method
- Where to do tickets and take calls
- Where customers may keep their "to be read" list on the website
- Where to view customer orders
- Service level percentage goal (in word format)
- Supplier always on hold
- Sometimes included in customer's parcels
- Last name of CS' worst enemy
Down
- Vitalsource product
- Most dreaded time of the year for everyone that works in CS
- Common request from a customer with a delayed book
- Our very own publishing service
- Customers get free _____ when spending $99+
- Only shared first name in CS (L&D)
- The location that customers see us calling from with outbound calls
- New Zealand Courier name
- Magazine supplier
- Common thing to provide a customer with a damaged book (acronym)
- What is the chatbot's name?
- Easy offer to calm a customer with a delayed book down
- Common warehouse mistake
- Something you can win based on good customer feedback
- Fourth _____
- Low quality POD supplier (acronym)
- Default "sort by" function on the website
- Main returns person
- First name of CS' worst enemy
- First name of Greg's boss
- Where a customer might listen to a story
- certificate Common last minute Christmas gift
- Common customer threat
- eBook partner
48 Clues: Fourth _____ • eBook partner • Angus' sidekick • Pay in 4 method • Magazine supplier • CS morning routine • Vitalsource product • Main returns person • Team leader in Manila • Common customer threat • Supplier always on hold • New Zealand Courier name • Common warehouse mistake • Name of the fraud system • First name of Greg's boss • What is the chatbot's name? • Booktopia's old street name • ...
ChowNow Customer Service Terms! 2023-05-09
Across
- delivery service
- pausing service for extended time frame
- how do I...?
- keep restos from leaving
- printer issues
- integration partner
- not a full refund
- stay in car
- boosts menu prices
Down
- charge falls off
- website ordering issues
- $ received by resto each day
- raises profits for restos
- Leaves ChowNow
- cuboh, otter, checkmate
- customize menu item
- Delivery survey
17 Clues: stay in car • how do I...? • Leaves ChowNow • printer issues • Delivery survey • charge falls off • delivery service • not a full refund • boosts menu prices • customize menu item • integration partner • website ordering issues • cuboh, otter, checkmate • keep restos from leaving • raises profits for restos • $ received by resto each day • pausing service for extended time frame
Customer First 2016-01-13
Across
- Quality products and people
- Agreeing quickly
- Must Follow Superior Service Process
- ______ on our Reputation
- Sorry for the crossword, please direct your comments to the complaint handling department
- Most prestigious recognition award
- An outcome of a grizzly communication style
- Someone in charge
- Effective recognition is
- Characteristic of an assertive style communicator
- Our premium offering deserving of PRAISE
- Assertive communication style mascot
Down
- A recognition pitfall
- How to retain top performers
- Active listening: Tuned in and present
- One of two types of customers
- Gone fishing - don't forget this
- Go no further: there is no body
- A type of customer listening system
- One word split into two to make a Customer First acronym
- By learning from complaints, we can reduce our operating costs
- Something that is contagious, whether positive or negative
- Taboo word when giving feedback
- A customer segment that produces over 50% of our gross bookings
- Location you can find more on Customer First, until it takes over the world
- The first step in the moment of truth model
26 Clues: Agreeing quickly • Someone in charge • A recognition pitfall • ______ on our Reputation • Effective recognition is • Quality products and people • How to retain top performers • One of two types of customers • Go no further: there is no body • Taboo word when giving feedback • Gone fishing - don't forget this • Most prestigious recognition award • A type of customer listening system • ...
SAP 2024-07-19
Across
- vivo Within the Body; Siemens Healthcare Business which supports diagnostic imaging performed directly on the patient, sometimes involving surgical procedures or injection of radiographic material.
- Single Photon Emission Computed Tomography - nuclear medicine imaging aligned with MI modality
- Uninterruptible Power Supply ; United Postal Service (UPS)
- SAP code for Medical Maintenance - "MM" notification type used for system maintance / PMs
- Picture Archiving Communication System (Syngo offering)
- Magnetic Resonance - Siemens Healthineers Business Line (BL)
- Please Dispatch Field Engineer (ticketing system abbreviation)
- Digital Imaging & Communications in Medicine - the standard for electronic communications of records
- College of American Pathologists: national professional society of pathologists in the USA; principle laboratory accrediting organization & major supplier of proficiency testing programs
- Process Owner; Purchase Order number
- Field Service Engineer - same as CSE / FSR
Down
- Dispatch (task)
- Effect Code
- Systems, Applications & Products - daa collection and processing system used to manage and control business operations. P40 is used in US/CAN.
- Time & Material (Billing)
- Smart Remote Services -- IT interface to device
- Magnetic Resonance - Siemens Healthineers Business Line (BL)
- Program in which device at customer location provides an alert to HP Openview, triggering a GSMS incident based on severity. Guardian support staff in the RSC monitor these events per contract and notify customer/provide remote support as needed.
- Customer Service Engineer
- Problem Management - all complaint tickets begin with PM (i.e. PM1234567) ; Preventive Maintenance; Project Manager/Management
- Functional Location - number associated with a particular Siemens equipment
- Customer Care Center
- Principle Coverage Period
- Overflow (customer call going to 'overflow' - CCC)
- Siemens Healthineers
25 Clues: Effect Code • Dispatch (task) • Customer Care Center • Siemens Healthineers • Time & Material (Billing) • Customer Service Engineer • Principle Coverage Period • Process Owner; Purchase Order number • Field Service Engineer - same as CSE / FSR • Smart Remote Services -- IT interface to device • Overflow (customer call going to 'overflow' - CCC) • ...
Unit 9 Vocab 2022-12-06
Across
- to come near or nearer to something or someone in space, time, quality, or amount
- The term customer benefit is tied to the customer's needs, which are satisfied by a particular product or service.
- are a motive that can be defended by reasoning or logical argument.
- is everything you do to promote and sell your products once the potential customer is in your store.
- are your height, weight, size, shape, or another bodily characteristic.
- Approach The salesperson asks the customer if he or she needs assistance.
- Are a product's traits or attributes that deliver value to end-users and differentiate a product in the market.
- goods that are bought and sold
- foretaste means an advanced realization of something to come.
Down
- Are reasons to purchase based on feelings and emotions.
- Points a characteristics of a product or service that will persuade people to buy it.
- objective and personal details that can help a potential customer decide what to buy.
- Motives buyer refers to the influences or motivations forces that determine his buying.
- is the process of directly approaching employers, by visiting or phone calls and marketing yourself to them.
- provide information about you and your condition
- selling Is the process of connecting the things your product helps your customer do (features) to the goals it will help them achieve and the pain points it will help them eliminate.
- Approach the salesperson simply welcomes the customer to the store.
- Is the first step in the sales process, which consists of identifying potential customers, aka prospects.
- based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand.
19 Clues: goods that are bought and sold • provide information about you and your condition • Are reasons to purchase based on feelings and emotions. • foretaste means an advanced realization of something to come. • are a motive that can be defended by reasoning or logical argument. • Approach the salesperson simply welcomes the customer to the store. • ...
Univar 2021-11-30
Across
- The name of the SharePoint site
- An itemized and priced list given to a customer
- End results we offer our customers
- Univar's waste management service
- "Together We __"
- working closely with each other, our customers, and our suppliers to move their businesses forward
- Your core support group
- Our #1 priority
Down
- Customer __ (Also abbreviated as CX)
- "__ to others"
- Univar's role in the supply chain
- The companies/individuals that we support
- A guide of our products
- Univar's industry
- The main company color
- "Where __ Matter"
- "The __ of Service!"
17 Clues: "__ to others" • Our #1 priority • "Together We __" • Univar's industry • "Where __ Matter" • "The __ of Service!" • The main company color • A guide of our products • Your core support group • The name of the SharePoint site • Univar's role in the supply chain • Univar's waste management service • End results we offer our customers • Customer __ (Also abbreviated as CX) • ...
Production Function Revision 2024-09-04
Across
- - name of the product
- - packaging designed with a type of product in mind
- - Products like bread and milk
- - this sector includes activities that are not recorded on the country's GDP
- - when two or more related products are packed together
- - iPhone, car, laptop, etc.
- - service marketers provide this kind of product
- - service aimed at final consumer
- - packaging that changes all the time to reflect a theme
- - phase in which the product is launched
Down
- - a consumer is able to identify the brand from the trademark
- - phase in which sales drop
- - there is only one seller that controls the market
- - if this brand is not available, the customer will not buy another brand
- - service to help the business
- - Companies and Intellectual Properties Commission
- - intellectual property
- - special sign registered with CIPC
- - performed for a fee
- - clothing, shoes, watch, etc.
- - the money the customer is willing to pay
- - phase in which sales increase slowly and there is intense competition
22 Clues: - name of the product • - performed for a fee • - intellectual property • - phase in which sales drop • - iPhone, car, laptop, etc. • - Products like bread and milk • - service to help the business • - clothing, shoes, watch, etc. • - service aimed at final consumer • - special sign registered with CIPC • - phase in which the product is launched • ...
Univar 2021-11-30
Across
- The name of the SharePoint site
- An itemized and priced list given to a customer
- End results we offer our customers
- Univar's waste management service
- "Together We __"
- working closely with each other, our customers, and our suppliers to move their businesses forward
- Your core support group
- Our #1 priority
Down
- Customer __ (Also abbreviated as CX)
- "__ to others"
- Univar's role in the supply chain
- The companies/individuals that we support
- A guide of our products
- Univar's industry
- The main company color
- "Where __ Matter"
- "The __ of Service!"
17 Clues: "__ to others" • Our #1 priority • "Together We __" • Univar's industry • "Where __ Matter" • "The __ of Service!" • The main company color • A guide of our products • Your core support group • The name of the SharePoint site • Univar's role in the supply chain • Univar's waste management service • End results we offer our customers • Customer __ (Also abbreviated as CX) • ...
FORD 2020-07-02
Across
- What needs to be completed after every call attempt?
- Who is our main priority?
- We have to create a __________?
- You have to give what to customers and dealers?
- We offer this to our customers, dealers and team members
- The DXS sends out a letter to whom?
- We want the customer to have a positive what?
- Speaking to a dealer to get _________ clarification
- You have to show this at all times
- What breakdown service do we use for recoveries
- DXS & CXS both do what with customers and dealers?
- When would the CXS need the DXS to help them with dealers?
Down
- At Ford we pride ourselves on ________ customer service
- DXS have daily what?
- You must always ________ to the customer and dealer
- What does the DXS have to complete once finished with a dealer?
- Aretha Franklin had a hit with this song
- When would you close a case?
- You must always ask for this!
- what happens between 12:00 and 12:40 for a DXS?
- What is this session about?
- What system do you put your notes on?
22 Clues: DXS have daily what? • Who is our main priority? • What is this session about? • When would you close a case? • You must always ask for this! • We have to create a __________? • You have to show this at all times • The DXS sends out a letter to whom? • What system do you put your notes on? • Aretha Franklin had a hit with this song • ...