customer service Crossword Puzzles
Myles 2020-05-01
Across
- Where people might watch the live service
- Another type of video device but smaller
- A platform for streaming
- How our service is transmitted onto the internet
- The control centre. Control ____
- Devices used to pick up the sound
- Devices used to record the videos
- The apps used to broadcast the service
- A platform for streaming
Down
- For example Facebook or YouTube. Sounds like the walkway in a train station
- The book we read from in a church
- Name for a church welcome sign
- The two people who lead the service
- What happens with a clock before the service begins
- An important part of the stream but not the vision
- Day of the week of live church
- What the camera records
- What happens when we connect the service to the internet. Go ____
- What we sing in the service
- What the Pastors do with one another
- Device to operate everything
21 Clues: What the camera records • A platform for streaming • A platform for streaming • What we sing in the service • Device to operate everything • Name for a church welcome sign • Day of the week of live church • The control centre. Control ____ • The book we read from in a church • Devices used to pick up the sound • Devices used to record the videos • ...
marketing 2022-03-11
Across
- A map consisting of two axes of attributes where existing products are mapped in order to spot opportunities and niches not currently served in the market
- what is a motive of privet firm?
- In marketing PESTLE 'T' stands for?
- which factor relates to family that influences consumer behavior?
- context, company, consumers, Competitors, collaborators
- which marketing hiring,training,&motivating able employees who want to serve customer well?
- In marketing PESTLE 'E' stands for?
- In marketing PESTLE 'L' stands for?
- PLC stands for?
- When customer like product what it makes feel?
- price, product, promotion, place
- What red symbol shows on product?
- What product makes different?
- who helps marketers to gain that perspective?
- What company needs for growth of business?
- where finished goods store?
- Agreement thet is enforceable by law is called?
- Satisfaction or dissatisfaction that occurs when there is a discrepancy between expectations and reality
- What product has?
- In marketing PESTLE 'P' stands for?
- What make customer feel attractive towords product?
- when business man thinks for future what is called?
- in privet firms the major objective is?
- IN SWOT what is a meaning of W?
- What green symbol shows on product?
- Strengths,weaknesses,opportunities,threats
- Who invest money in business?
- When product reaches at a certain level we called as?
- In SWOT what is a meaning of S?
- Combining stages of production and distribution under a single ownership
- A move towards direct to consumer marketing taking out the middle man
Down
- When salesman achieve his target what increase?
- Introduction, growth, maturity, decline
- IN SWOT what is a meaning of O?
- how many types of marketing people market entities?
- marketing is a part of ?
- When customer likes two product at a time what they do?
- Segmentation, targeting positioning
- which marketing directed at people outside the company?
- The dreaded marketing simulation project used in MKTG101?
- In marketing PESTLE 'S' stands for?
- what is a easy way of marketing?
- according to whom" a product lifecycle is very much similar to human life cycle?
- When employee work hard what he get?
- IN SWOT what is a meaning of T?
- In marketing which skill is more important?
- Cost of goods sold
- better product,better value,better living is the statment of which company?
- Choice tactics, rule of thumb
- In marketing PESTLE 'E' stands for?
- Ratio of net profile to the investment used to make the net profit
- The value of a brand
- More unconventional marketing types of sales promotion include: push and pull
- what is the basic property of a service which makes it different from a product?
- what company have to understand first?
- The value of the next best choice one gives up when choosing an action
- Percentage of sales, units or customers a company has relative to the total
- What is MD date in product?
- Customer lifetime value
- The percent of manufacturer price (retailer cost) that is added to get the retail price
- Discrepancy between actual and ideal states
- The date when the product was manufactured what is called?
62 Clues: PLC stands for? • What product has? • Cost of goods sold • The value of a brand • Customer lifetime value • marketing is a part of ? • where finished goods store? • What is MD date in product? • Choice tactics, rule of thumb • What product makes different? • Who invest money in business? • IN SWOT what is a meaning of O? • IN SWOT what is a meaning of T? • ...
Public Service Recognition Cross Word 2025-04-29
Across
- A promise or pledge to serve.
- Strong commitment to one’s duties.
- Working together to achieve a goal.
- A primary goal in many public service roles.
- Empathy in action.
- Striving for outstanding service.
- Appreciation shown for service.
- A moral or legal obligation.
- Creative solutions in public roles.
- High respect or distinction.
- Obligation to perform tasks well.
- A public agency’s purpose or goal.
Down
- Entity employing public servants.
- The effect or influence of service.
- Earned confidence from the community.
- What public servants provide to the public.
- Quality of guiding and directing others.
- Bravery in service.
- Moral uprightness in professional conduct.
- Due regard for others’ efforts.
- Doing more with less time or resources.
- Offers service without pay.
- Acknowledgement of achievement.
- Help or assistance offered by workers.
- Courtesy and politeness in conduct.
25 Clues: Empathy in action. • Bravery in service. • Offers service without pay. • A moral or legal obligation. • High respect or distinction. • A promise or pledge to serve. • Due regard for others’ efforts. • Appreciation shown for service. • Acknowledgement of achievement. • Entity employing public servants. • Striving for outstanding service. • Obligation to perform tasks well. • ...
kulfoldi kommunikacio 2018-11-29
Across
- the money you can get back if don’t use your ticket
- service ground staff of an airline dealing with problems or complaints
- the airline cancels the flight without any warning
- the flight is late
Down
- the airline sells more tickets than there are seats
- you are treated badly because of your race or nationality
6 Clues: the flight is late • the airline cancels the flight without any warning • the airline sells more tickets than there are seats • the money you can get back if don’t use your ticket • you are treated badly because of your race or nationality • service ground staff of an airline dealing with problems or complaints
Chapter 13: Organizational Theories and Design 2020-03-29
Across
- A parent company spins off smaller organization that maintain some relationship with the parent company, but still are independent organizations
- Managers have little to no trust in their employees
- Work is a natural part of people's lives, most people seek greater meaning, individuals are capable of some degree of self-control, and will work toward the goals of the organization
- Two very different structures are present within the organization
- Organizations should be designed in ways that are consistent with the organization's strategy
- An idea or theory of human activity should be organized
- Teams are being used to carry out core work and to develop and deliver products and services that provide value to customers
- People have little ambition, are not self-directed, and value security over everything else
- A way of organizing purposeful human action
- An idea or philosophy of how an organization should be designed
- An organization that decides to produce a product or service, but contracts with other firms to provide a key part of that product or service
- A prime contractor at the center of the network that contracts with partner organizations which form the periphery of the network to produce a product
Down
- Managers have substantially greater trust in their employees and use their ideas more often
- Managers have some level of trust, and sometimes use employee's ideas
- Organizations could be classified into four different systems
- Management A set of organizing principles for managers to apply within organizations
- Consists of a central entity which forms the center of a network of smaller affiliated organizations
- Type of organization there is a headquarters that houses top managers and technical experts, yet the customer sales and service are carried by the end franchise units
- Managers have complete trust in their employees, and ideas are always heard
19 Clues: A way of organizing purposeful human action • Managers have little to no trust in their employees • An idea or theory of human activity should be organized • Organizations could be classified into four different systems • An idea or philosophy of how an organization should be designed • Two very different structures are present within the organization • ...
Day 1 Factors Redefining Management 2024-08-25
Across
- This is the result of increasing numbers of organizations extending past national borders, creating more competition
- The heterogeneous mix of people in an organization is called its workplace _____
- the nature of communication among and between managers and employees is changing due to data _____
- This term refers to the presence of digital transformation, focus on sustainability, gigs/service economy, emphasis on ethical behaviour, and the rise of stakeholder capitalism
- driven The rise of buying and selling of information about individuals and groups is called _____-_____ decision-making
- These result from changes in the business cycle as well as international problems
- Automation and _____ can take away some jobs but create others
Down
- With customer-_____, customers and clients have more and increasing access to information such as reviews and warnings, empowering their decision-making
- Reliance on data networks can leave organizations vulnerable to political and natural disasters
- When consumers expect businesses to keep up with the latest technology, organizations must emphasize _____
- Generational differences also bring _____ in values and expectations to the workplace
- Economic pressures arise when an organization is struggling with its _____.
- managers need to be agile and adaptable in times of _____
- Customer-centricity is also affected by the new _____ economy causing changes in buyer trends
- Sometimes competing means _____ for cheap labour
- Employees don't set aside their _____ values and lifestyle preferences when they go to work
- To compete internationally, Canadian businesses have had to reduce _____, increase productivity, improve quality, and even merge with others
- Algorithms and _____ have impacted marketing and increased buyer suspicion
18 Clues: Sometimes competing means _____ for cheap labour • managers need to be agile and adaptable in times of _____ • Automation and _____ can take away some jobs but create others • Algorithms and _____ have impacted marketing and increased buyer suspicion • Economic pressures arise when an organization is struggling with its _____. • ...
Vision Story Crossword 2023-10-30
Across
- ______ provides the hyper automation layer
- ____ limit vulnerabilities and threat exposure.
- Ivanti's ____ integrated solution packages are designed for customer needs.
Down
- ______ Work is here to stay!
- Solutions that extend IT service and Asset Management process and workflows across all business enterprises.
- IT and _______ are at the center of an organization's productivity and efficiency.
6 Clues: ______ Work is here to stay! • ______ provides the hyper automation layer • ____ limit vulnerabilities and threat exposure. • Ivanti's ____ integrated solution packages are designed for customer needs. • IT and _______ are at the center of an organization's productivity and efficiency. • ...
Slang terms used in business and tech 2025-07-21
Across
- take shortcuts and find an easier or cheaper way to do something
- do things according to company policy or the law
- everything that is involved with a particular situation
- someone who works in an office (customer service, management, sales, etc.)
Down
- very inexact estimate
- decision is really obvious or really easy to make
6 Clues: very inexact estimate • do things according to company policy or the law • decision is really obvious or really easy to make • everything that is involved with a particular situation • take shortcuts and find an easier or cheaper way to do something • someone who works in an office (customer service, management, sales, etc.)
Electricity 101 Puzzle 2018-12-26
Across
- Document delivered to the customer at the beginning of their contract
- Name of TDU
- showing a readiness to give more of something
- Biggest source of fuel for electricity
- Docuement containing the plan details
- In charge of delivering electricity
- Automatic Payment
Down
- Cheapest electricity
- Controls the electricity flow
- Customer who talks a lot
- customer who wants takes control
- feeling sorry for another
12 Clues: Name of TDU • Automatic Payment • Cheapest electricity • Customer who talks a lot • feeling sorry for another • Controls the electricity flow • customer who wants takes control • In charge of delivering electricity • Docuement containing the plan details • Biggest source of fuel for electricity • showing a readiness to give more of something • ...
Customer Needs- Key Words 2025-02-10
Across
- A small group of people invited to discuss a topic
- Companies selling similar products and services
- Dividing a market into groups with similar characteristics
- Businesses that provide products or services to other businesses
- Research that builds upon and uses existing primary research
- A pattern that changes and develops over time
- A way of combining business and pleasure
- People born between 1946 and 1964
Down
- Research that collects measurable data for statistical analysis
- A set of questions designed to collect data
- People born between 1981 and 1996
- The full experience a customer has using a product or service
- Something that is morally right or correct
- A series of questions asked face-to-face or over the phone
- Research that collects new data to answer a specific question
- The whole process of collecting data through the use of questionnaires
16 Clues: People born between 1981 and 1996 • People born between 1946 and 1964 • A way of combining business and pleasure • Something that is morally right or correct • A set of questions designed to collect data • A pattern that changes and develops over time • Companies selling similar products and services • A small group of people invited to discuss a topic • ...
B1U6 2024-12-04
Across
- The coach [] Dolly to finish the race.
- Grace [] her love story on her blog.
- You should [] your own future.
- After hours of waiting at the bank, Justin ran out of [].
- Dr. Wu is [] as one of the best heart doctors in the city
- The waiter was fired after many [] about his bad service.
- During the last World Cup, Jessica [] France.
- Parents must be very [] with their children.
- Linda has trouble [] on her studies.
- My friend Sarah is a very [] working mom.
Down
- With May’s help and [], Rosa was able to start her own business.
- Mike is thinking of changing his job, so he really needs some [].
- Max was [] to quit smoking after his daughter was born.
- Tim [ ] to the police about the noise from his neighbor’s house.
- The store is always full of [] on weekends.
- The magic show was a big []. Everyone enjoyed it.
- Lily plays the piano so well! She has a [] for music.
17 Clues: You should [] your own future. • Grace [] her love story on her blog. • Linda has trouble [] on her studies. • The coach [] Dolly to finish the race. • My friend Sarah is a very [] working mom. • The store is always full of [] on weekends. • Parents must be very [] with their children. • During the last World Cup, Jessica [] France. • ...
Brianna Kilgore Chapter 14 2018-10-22
Across
- using a previous customer or another neutral person who can give a testimonial about the product
- recommending a different product that would still satisfy the customers needs
- sample piece of collection of samples
- Words the average customer can understand.
- a document that lists common objections and possible responses to them
Down
- gathering and arranging of individual sheets or other printed components into a pre-determined sequence
- concerns, hesitations, doubts, complaints, or other reasons a customer has for not making a purchase
- technique that permits the salesperson objections as valid, yet still offset or compensate them with other feature and benefits
- reasons given when a customer has no intention of buy
- make up for the customers objections by providing other features and benefits
- rewording the customers concerns
- brings the objection back to the customer as a selling point
12 Clues: rewording the customers concerns • sample piece of collection of samples • Words the average customer can understand. • reasons given when a customer has no intention of buy • brings the objection back to the customer as a selling point • a document that lists common objections and possible responses to them • ...
Benders Unite! 2013-02-01
Across
- The V in SERVICE
- The L in CAPLICO (3 words, no spaces)
- The I in CAPLICO (3 words, no spaces)
- The O in CAPLICO
- The I in SERVICE
- The C in SERVICE (2 words, no spaces)
- The R in SERVICE
- The E in SERVICE (2 words, no spaces)
- The 1st C in CAPLICO (2 words, no spaces)
- The rehabilitation unit
- What you call an employee who is dedicated to their job and the facility
- The E in SERVICE
Down
- The A in CAPLICO
- A long term unit
- A "quiet" unit (2 words, no spaces)
- A long term unit (2 words, no spaces)
- The P in CAPLICO (3 words, no spaces)
- The 2nd C in CAPLICO
- The S in SERVICE
19 Clues: The A in CAPLICO • The V in SERVICE • A long term unit • The O in CAPLICO • The I in SERVICE • The R in SERVICE • The S in SERVICE • The E in SERVICE • The 2nd C in CAPLICO • The rehabilitation unit • A "quiet" unit (2 words, no spaces) • The L in CAPLICO (3 words, no spaces) • A long term unit (2 words, no spaces) • The P in CAPLICO (3 words, no spaces) • ...
YEST-VOCABULARY BUILDING BLOCKS WEEK#2 2021-03-23
Across
- Consumer Price Index
- things that prevent someone from giving full attention to something else
- PROFILE a description of a customer, or a set of customers, based on the characteristics that they have in common.
- determining the behavior or supervise the running of.
- INCOME income remaining after deduction of taxes and other mandatory charges, available to be spent or saved as one wishes
- a long and severe recession in an economy or market.
- a type of intellectual property that gives its owner the exclusive right to make copies of a creative work, usually for a limited time.
- rates the rate of exchange of a particular currency against another
- INCOME the money you have leftover from your post-tax income after paying for necessary expenses like rent, utilities, and food.
Down
- BUSINESS a business organized in the U.S. under the laws of a state.
- the action of modifying something to suit a particular individual or task
- MANUFACTURING a manufacturer that contracts with a firm for components orcustomization products It is a form of outsourcing.
- DEMAND a demand for a commodity, service, etc. which is a consequence of the demand for something else.
- statistical data relating to the unique identities and identifiers of individuals
- Consumer Product Safety Commission
- a technology for managing all your company's relationships and interactions with customers and potential customers.
- the practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc
- an insistent and peremptory request, made as if by right
18 Clues: Consumer Price Index • Consumer Product Safety Commission • a long and severe recession in an economy or market. • determining the behavior or supervise the running of. • an insistent and peremptory request, made as if by right • rates the rate of exchange of a particular currency against another • ...
Ch. 3 Crossword 2023-10-23
Across
- focusing on individuals that have bounced from your site
- marketing: digital marketing strategy of communicating with prospects and customers via electronic mail services
- communication between a brand and an audience member (like, comment, retweet, etc.)
- income a business makes from its products or services offered
- time: how quickly are you responding to people on social media
- advocacy: how well your customers support your product or brand
- creation: which customers share content online that's related to or promotes your brand
- and replies: how many people are mentioning your brand, and how many have you replied to
- audience: is a group of people most likely to be interested in your brand’s product or service
- awareness: how well customers are familiar with a brand and its products and services
Down
- per post: how many people are interacting with your posts
- share: of all the people who visit your website, how many come from your social media channels
- traffic: the number of website visitors that come from your social media channels
- media product launches: which customers can you count on to purchase new products during a social media product launch
- rate: the percentage of those who visit one page of a website before exiting that website
- ability to keep current customers
- database: a catalog of current and potential customers’ email addresses
- media reach: total number of different households or persons that will be exposed to a message
- of support requests: how often are support-related issues coming through your channels, and is there a demand for social media customer support for your company
- analytics metric that refers to the number of users who have come across particular content on social platforms
20 Clues: ability to keep current customers • focusing on individuals that have bounced from your site • per post: how many people are interacting with your posts • income a business makes from its products or services offered • time: how quickly are you responding to people on social media • advocacy: how well your customers support your product or brand • ...
Sales - vocabulary 2024-04-11
Across
- a person who compiles and analyses statistics and uses them to calculate insurance risks and premiums.
- The strategy of encouraging customers to purchase a higher-priced or more advanced version of the product or service they are considering
- The act of recommending someone or something for further consideration or action, particularly in a professional context.
Down
- A transaction where goods, services, or assets are exchanged for money
- To gradually diminish in size, amount, or strength.
- A potential customer or entity identified as a potential buyer of a product or service.
6 Clues: To gradually diminish in size, amount, or strength. • A transaction where goods, services, or assets are exchanged for money • A potential customer or entity identified as a potential buyer of a product or service. • a person who compiles and analyses statistics and uses them to calculate insurance risks and premiums. • ...
EFP Level 3 Crossword Puzzle 2025-02-06
Across
- A voltage drop across part of an electrical circuit.
- An abrupt change in the brightness of a light bulb caused by a change in voltage.
Down
- A long duration (excess of 0.5 sec) reduction in the service or utilization voltage below the normal operating low voltage limit.
- Senses fault current and counts the loss of source voltage.
- A device used to limit current and supply suitable starting voltage.
- A device used to interrupt a temporary fault and automatically reclose, maintaining service to the customer.
6 Clues: A voltage drop across part of an electrical circuit. • Senses fault current and counts the loss of source voltage. • A device used to limit current and supply suitable starting voltage. • An abrupt change in the brightness of a light bulb caused by a change in voltage. • ...
Seametrics Crossword 2023-07-10
Across
- Seametrics ____; "to provide lasting, innovative measurement solutions and partnerships that help the world manage and maintain its precious supply of water resources."
- Event thrown monthly in appreciation of Seametrics Employees.
- iMAG4700, AG3000, EX, IP, and WMP's are all samples of ____.
- In 2019, Seametrics was aquired by ____ Group.
- Seametrics Value; "providing honest value and support driven by customer input."
- Seametrics Value; "preserving earth's natural resources through resource management solutions."
- Seametrics Value; "empowering employees and helping partners think outside of the box and make bold decisions to overcome obstacles."
Down
- Name of the Seametrics newsletter.
- Name of Seametrics GM.
- Seametrics Value; "building trust through honesty, respect, and transparency with employees and partners."
- Seametrics Value; "continuous improvement and product development based on customer needs and experiences."
- Seametrics Value; "providing high value products and customer support we proudly stand behind."
- Seametrics Value; "working together with employees, distributors, end users, and suppliers to meet customer and industry needs."
- Seametrics ____; "water solutions for life."
- PT2X, PT12, LevelSCOUT, BaroSCOUT and CT2X are all examples of ____.
- Founded in 1989, Seametrics was originally named ____.
- ____ was aquired in 2015, adding environmental sensors to Seametrics products (abbreviation).
- Seametrics ____; "to drive a new era of global freshwater sustainability."
18 Clues: Name of Seametrics GM. • Name of the Seametrics newsletter. • Seametrics ____; "water solutions for life." • In 2019, Seametrics was aquired by ____ Group. • Founded in 1989, Seametrics was originally named ____. • iMAG4700, AG3000, EX, IP, and WMP's are all samples of ____. • Event thrown monthly in appreciation of Seametrics Employees. • ...
HSP-N Review 2024-04-16
Across
- True or False: We provide coverage for commercial businesses
- This plan offers a fixed payment towards the purchase of a new unit when it is deemed unrepairable
- This repair plan is $15.95/month and covers just two gas or electric systems - furnace/boiler & water heater
- The Basic Repair plan covers this many gas or electric appliances
- When a customer needs a repair, this is how many service calls they get each year
- There is a ____ day waiting period after enrollment in the Replacement and Electrical Surge plans before coverage will begin
Down
- This repair plan is $24.95/month
- This plan is $30.95/month and offers two seasonal visits that include a furnace and A/C tune-up
- When a customer enrolls in one of our repair plans, this is how much they pay out-of-pocket for covered repairs
- These can be added to an eligible repair plan for an additional $7.95/month each
- This plan offers up to $2,000/year to help replace electronics damaged by a power surge event
- This plan provides repair coverage on most major gas or electric appliances in the home, including any multiples
12 Clues: This repair plan is $24.95/month • True or False: We provide coverage for commercial businesses • The Basic Repair plan covers this many gas or electric appliances • These can be added to an eligible repair plan for an additional $7.95/month each • When a customer needs a repair, this is how many service calls they get each year • ...
Accounting 2024-04-24
Across
- a general increase in the value of an asset or property.
- let you pool your money with other investors to "mutually" buy stocks, bonds, and other investments.
- the monetary worth of an asset, business entity, goods sold, services rendered, or liability or obligation acquired.
- a compulsory contribution to state revenue, levied by the government on workers' income and business profits, or added to the cost of some goods, services, and transactions.
- the distribution of a company's earnings to its shareholders and is determined by the company's board of directors.
- represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services
Down
- the action of buying something.
- the business of providing financial services for corporate and institutional customers, such as investing and raising capital and arranging mergers and acquisitions.
- a person or institution that has invested money in a corporation in exchange for a “share” of the ownership.
- a place or situation where one feels safe or at ease and without stress.
- is the level of risk an investor is willing to take.
- a system in which the people who work for a company receive a direct share of the profits.
12 Clues: the action of buying something. • is the level of risk an investor is willing to take. • a general increase in the value of an asset or property. • a place or situation where one feels safe or at ease and without stress. • a system in which the people who work for a company receive a direct share of the profits. • ...
Marketing Vocabulary Games 2025-12-16
Across
- The feature that makes a product or brand different from competitors.
- When a business starts by understanding customer needs and then creates products or services to match those needs.
- An increase in the number of customers or the number of products sold in a market.
- Finding out what customers want and need, and giving it to them in a way that brings value to them and to society.
- The percentage of total sales in a market that a company has compared to its competitors.
Down
- When a business focuses mainly on making the best or highest-quality product, rather than focusing on customer needs.
- Dividing a market into smaller groups of customers with similar characteristics, such as age, location, or interests.
- The main tools a business uses to sell a product, often called the 7 Ps (or sometimes just the first 4 Ps).
- A very large market where products are made in big quantities and sold at lower prices.
- A small group of customers with very specific needs that are different from the main market.
- The specific group of customers a business chooses to sell its product or service to.
- How a business wants customers to see its brand compared to competitors.
12 Clues: The feature that makes a product or brand different from competitors. • How a business wants customers to see its brand compared to competitors. • An increase in the number of customers or the number of products sold in a market. • The specific group of customers a business chooses to sell its product or service to. • ...
Strategic Marketing 2022-10-18
Across
- the idea that a company should play a positive role in the community and consider the environmental and social impact of business decisions
- the customer is the most important factor
- political, economic, social and technological factors
- the loss of potential gain from other alternatives when one alternative is chosen
- prevents fraudulent, deceptive, and unfair business practices
- the exclusive possession or control of the supply of or trade in a commodity or service
- the state of being completely lacking in a particular quality or value
- the marketing of goods or services by means of telephone calls, typically unsolicited, to potential customers
- aggregating prospective buyers into groups or segments with common needs and who respond similarly to a marketing action
- the branch of knowledge concerned with the production, consumption, and transfer of wealth
- the act of compelling observance of or compliance with a law, rule, or obligation
- an article or substance that is manufactured or refined for sale
Down
- the process of setting goals, procedures, and objectives in order to make a company or organization more competitive (abbr.)
- Something morally right or wrong
- statutes developed by governments to protect consumers from predatory business practices and ensure fair competition
- misleading advertising to get people to buy a product/service
- strengths, weaknesses, opportunities, threats
- a combination of factors that can be controlled by a company to influence consumers to purchase its products
- a condition or circumstance that puts a company in a favorable or superior business position
19 Clues: Something morally right or wrong • the customer is the most important factor • strengths, weaknesses, opportunities, threats • political, economic, social and technological factors • prevents fraudulent, deceptive, and unfair business practices • misleading advertising to get people to buy a product/service • ...
Filenet Case study 2018-01-31
Across
- Case Manager optional component.
- A customer goes onto the _____ and finds a hotel-discount-booking website.
- Case Manager ____________ client is a tool for configuring the IBM Case Manager environment.
- Case flow --> From Customer, From Customer Representative, From Dispute _____, From the Fraud Manager.
- Typically, Case Manager builder is available only in the _______ environment.
- Case Manager client is a Lotus ______-iWidget-based application.
Down
- The customer seelcts a hotel and pre-pays for a ______ night stay.
- IBM Case Manager builder is based on _______ technology.
- The lab book document(Provided by the trainer) outlines the process and guidelines with detailed steps and references required to perform the first sanmple solution in IBM __________.
- Case Manager is implemented on top of the IBM ______ platform to simplify the task of creating, deploying and testing solutions.
- P8 PE supports IBM Case Manager in two areas: Desing and _________.
- Using Case Manager Administration client, Users can also deploy solutions to production environment after the solution is migrated from the design object store of the development environment to the design object store of the production environment. (Write Truee of False)
- The representative asks for the customer to fax in a copy of the confirmation from the online booking company and a copy of the hotel payment ________.
- There is incoming supporting documents and there is correspondence being generated that is sent to the customer, the most common of which are ______ updates.
14 Clues: Case Manager optional component. • IBM Case Manager builder is based on _______ technology. • Case Manager client is a Lotus ______-iWidget-based application. • The customer seelcts a hotel and pre-pays for a ______ night stay. • P8 PE supports IBM Case Manager in two areas: Desing and _________. • ...
MarkWiz Crossword 2023-12-06
Across
- Strategic effort to set a product apart in the minds of consumers
- Percentage of sale, units or customers a company has relative to the total
- The term for the overall process of managing (transporting and storing) our supplies and products.
- A segmentation approach based upon location.
- Short discription of idea or topic that defines what your content is about.
- Usually considered the centerpiece of the marketing mix elements
- Someone who manages the flow of information or decisions, often determining what reaches the intended audience.
- A specialized segment of the market for a particular kind of product or service that appeals to a specific target audience
- The marketing mix element where the firm places a value on their product.
- A promotion tactic where the firm gives away free .
- Notice or attention given to someone or something by the media
- Economic space where buyers and sellers interact
- In terms of consumption, customers can be a light or a heavy
- The type of marketing where the firm deals with customers by phone.
- Increasing sales of existing products in existing market
- Between introduction and maturity on the product life cycle
- Introducing a marketing mix change as an experiment, known as ____ marketing.
- The firm's top-level game plan.
- The market segment that the firm chooses to focus their marketing activities on.
- The process of dividing a market into related groups of consumers.
Down
- Delivering content or advertisements based on the user's geographic location, ensuring relevance to local audiences
- Promotional communication to promote a product, service, or brand
- Part of our place mix, we use one (or more) to reach the market via intermediaries.
- The Receiver of the Information or the services is also known as
- A large event, like a trade show, where business products are promoted (use short four- letter term).
- The initial sales step before the adoption phase for new-to-the-world products.
- Initial stage of the new product process: generation.
- The business of selling a product or service directly to the customer
- A key role of marketing is to meet these for consumers.
- An exclusive right granted for a new invention (often government approved), so that competitors cannot copy the design.
- Total addressable market
- Thing that motivated/encourages one to do things
- The type of demand that changes significantly when prices are changed.
- Maslow's model shows needs in this structure.
- A market structure made up of a few large dominant firms.
- Additional features or services beyond the core product, enhancing its value
- A favorable (or not) view, opinion, assessment of a brand held by a consumer.
- A qualitative form of market research known as a ___group.
- An evaluation of a business, used to assess its competitive position and inform strategic planning.
- Highest sales phase of the PLC.
40 Clues: Total addressable market • Highest sales phase of the PLC. • The firm's top-level game plan. • A segmentation approach based upon location. • Maslow's model shows needs in this structure. • Thing that motivated/encourages one to do things • Economic space where buyers and sellers interact • A promotion tactic where the firm gives away free . • ...
Quiz 3 Review 2025-03-01
Across
- the process of managing the identity and perception of a product or service to set it apart from others with an identifiable name, logo or phrase
- ________ research is past research which has already been performed and often published
- is the marketing function responsible for communicating the value of products or services to consumers using tools
- is the marketing function responsible for storing products and positioning products or services in the best place for customers to locate, obtain, and use them
- the marketing _________ is a marketing strategy using a combination of tools to sell a product or service to meet consumer wants or needs
- marketing _________ are tools used to promote products or services to an intended audience, such as television ads, advertisements on a podcast channel or text messaging
- Market ________ is a marketing activity which allows a business to understand who potential customers are for their products or services
- ________ marketing is marketing that is aimed at appealing to the entire market without consideration of differences
- ________ and service management is the marketing function responsible for designing, developing, and maintaining products or services which meet the needs and wants of customers
- is the marketing function responsible for obtaining the funds needed to operate and support marketing strategies
- is the marketing function responsible for determining prices for products or services in order to maximize profit, but also taking into account customer wants, needs and expectations
- the marketing ________ states businesses must satisfy the needs and wants of their customers to compete
Down
- ________ research uses structured research which uses the scientific method and standardized questions to make generalizations and predictions
- a type of market segmentation based statistical data which classify people such as age, education, income, etc.
- customer _________ allows a business to better understand consumer needs and behaviors of their target market by examining the market research performed
- a type of market segmentation based on characteristics such as attitudes, values and interests
- ________ research uses exploratory, in-depth research involving flexible, open-ended questions
- market ________ is marketing that divides the market based on shared characteristics by breaking it down into smaller, specific groups or target markets
- ________ research is research done first-hand for the first time
- a type of market segmentation based on where people live or work
- is the marketing function responsible for providing customers the products or services to satisfy their needs or wants
- consumer _________ is a type of market segmentation based on peoples actions, such as previous spending habits
- marketing ________ management is the marketing function responsible for gathering data to understand the market and to see the desire or need for products or services in order to improve business and marketing decisions
- the activity, set of institutions, and processes for creating, communicating, delivering and exchanging offerings which have value for customers, clients, partners, and society at large
24 Clues: ________ research is research done first-hand for the first time • a type of market segmentation based on where people live or work • ________ research is past research which has already been performed and often published • a type of market segmentation based on characteristics such as attitudes, values and interests • ...
10 years! 2023-11-01
Across
- First $1m ARR customer for PMK
- Most tenured employee in INDIA
- HQ is based in this state
- Most tenured live PF9 CUSTOMER
- The only female founder of Platform9
- Most tenured non-founder member of SALES
- EMP stands for this
Down
- The India office is based here
- Our first EMP customer
- What the company name was inspired by
- One of PF9's values
- Most tenured non-founder employee
- Most tenured non-founder member of MARKETING
13 Clues: One of PF9's values • EMP stands for this • Our first EMP customer • HQ is based in this state • The India office is based here • First $1m ARR customer for PMK • Most tenured employee in INDIA • Most tenured live PF9 CUSTOMER • Most tenured non-founder employee • The only female founder of Platform9 • What the company name was inspired by • ...
PACT 2018-09-21
Across
- when the agent is assigned the ticket
- we pay repair costs of your car if you happen to collide with something or someone
- android version 4.4.0
- hourly coverage on demand
- when the agent resolves the issue
- occurrences of a problem that affects more than one person
- the person who made the support request
- any changes to coverage
- bugs that prevent us from collecting revenue
- the amount you pay for covered damages before pact starts to pay
- this is how much you pay to keep your auto insurance active
- system where we locate customer policy
- never bring this up as an option
- visual ui bugs
- we pay for the costs repairs to your vehicle when driver at fault doesn't have insurance
Down
- you've completed the form in the application and it is being assigned
- can be either a group or a specific agent
- we pay for the service to get your vehicle driveable or off the road
- we pay the repair costs of your car for accidental damage that you are not at fault for
- cannot complete an action in a supported feature
- if the agent has follow up question for the customer, waiting for more information
- when you want to assign the ticket to a specific agent
- person who handles claim investigation
- the adjuster will authorize any final payments.
- indicates that the requester issue is not a problem
- this is the maximum amount of money pact will pay if you make a claim
- indicates that the requester is having issue with your product
- automatic withdraw from bank account, ach
- where pact is available
29 Clues: visual ui bugs • android version 4.4.0 • any changes to coverage • where pact is available • hourly coverage on demand • never bring this up as an option • when the agent resolves the issue • when the agent is assigned the ticket • person who handles claim investigation • system where we locate customer policy • the person who made the support request • ...
MARKETING 2015-10-06
Across
- A need that is sufficiently pressing to direct the person to seek satisfaction of the need.
- The larger societal forces that affect the microenvironment— demographic, economic, natural, technological,political, and cultural forces.
- The set of all actual and potential buyers of a product or service
- actually differentiating the market offer to create superior customer value
- A segment of the population selected for marketing research to represent the population as a whole.
- A person’s consistently favorable or unfavorable evaluations, feelings, and tendencies toward an object or idea.
- A descriptive thought that a person holds about something.
Down
- A person’s pattern of living as expressed in his or her activities, interests, and opinions.
- Changes in an individual’s behavior arising from experience.
- Company growth through starting up or acquiring businesses outside the company’s current products and markets.
- The process by which people select,organize, and interpret information to form a meaningful picture of the world.
- She process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
- The set of basic values, perceptions,wants, and behaviors learned by a member of society from family and other important institutions.
- A group of people with shared value systems based on common life experiences and situations.
- States of felt deprivation.
- Two or more people who interact to accomplish individual or mutual goals.
- The study of human populations in terms of size, density, location, age,gender, race, occupation, and other statistics.
- Human wants that are backed by buying power.
- The act of obtaining a desired object from someone by offering something in return.
- any group that has an actual or potential interest in or impact on an organization’s ability to achieve its objectives.
20 Clues: States of felt deprivation. • Human wants that are backed by buying power. • A descriptive thought that a person holds about something. • Changes in an individual’s behavior arising from experience. • The set of all actual and potential buyers of a product or service • Two or more people who interact to accomplish individual or mutual goals. • ...
marketing 2016-02-02
Across
- any form of communication a business uses to inform remind or persuade.
- all the visual and artist elements used to present a product to the customer
- physical appearance or outline of a display
- signs or props are used to enhance displays.
- balance is symmetrical and places items of the same size together
- the agencies or means used by a company to convey an advertising
- is asymmetrical and uses many sizes.
- includes all the physical elements used to present an image of the business to the customers
- directs how the customer should view the presentation
- designed to create support from manufacturer wholesalers and retailers or a product
- the way the floor space is allocated for selling storage personnel and costumes.
- ways products are presented to costumers
- any non personal form of communication
Down
- advertisementarelocatedonmovingvehiclasinclduingbusestrainsandtransportation
- occurs when a manufacturer helps a retailer pay for advertising costs.
- set up on table and shelves are best for merchandise the customers can handle and examine without the help of a salesperson
- certificates that provide cash discount or money off on a good or service
- free trail size of a product given out to potential customers
- activities designed to increase sales of a product
- a type of advertising directed to a targeted group of prospects and customers rather than to a mass audience
- brought to the display by using motorized fixtures or props
- packages that offer simular products together for a temporary price break
- with proper lighting are more attractive.
- best for merchandise that is fragile or requires a lot of security.
- media including television and radio advertising
25 Clues: is asymmetrical and uses many sizes. • any non personal form of communication • ways products are presented to costumers • with proper lighting are more attractive. • physical appearance or outline of a display • signs or props are used to enhance displays. • media including television and radio advertising • activities designed to increase sales of a product • ...
marketing 2016-02-02
Across
- any non personal form of communication
- best for merchandise that is fragile or requires a lot of security.
- balance is symmetrical and places items of the same size together
- advertisementarelocatedonmovingvehiclasinclduingbusestrainsandtransportation
- includes all the physical elements used to present an image of the business to the customers
- designed to create support from manufacturer wholesalers and retailers or a product
- the way the floor space is allocated for selling storage personnel and costumes.
- any form of communication a business uses to inform remind or persuade.
- with proper lighting are more attractive.
- ways products are presented to costumers
- certificates that provide cash discount or money off on a good or service
Down
- occurs when a manufacturer helps a retailer pay for advertising costs.
- free trail size of a product given out to potential customers
- brought to the display by using motorized fixtures or props
- media including television and radio advertising
- a type of advertising directed to a targeted group of prospects and customers rather than to a mass audience
- directs how the customer should view the presentation
- packages that offer simular products together for a temporary price break
- physical appearance or outline of a display
- signs or props are used to enhance displays.
- activities designed to increase sales of a product
- all the visual and artist elements used to present a product to the customer
- set up on table and shelves are best for merchandise the customers can handle and examine without the help of a salesperson
- is asymmetrical and uses many sizes.
- the agencies or means used by a company to convey an advertising
25 Clues: is asymmetrical and uses many sizes. • any non personal form of communication • ways products are presented to costumers • with proper lighting are more attractive. • physical appearance or outline of a display • signs or props are used to enhance displays. • media including television and radio advertising • activities designed to increase sales of a product • ...
2.05 B/C Vocabulary 2022-11-18
Across
- An illegal agreement that forbids customers from buying goods and services from competitors
- A federal regulation intended to prevent monopolies from forming and prices from being fixed
- A federal regulation intended to protect competitors from takeovers that would limit competition
- Illegal business agreement in which businesses agree on prices of their goods or services
- also known as free market economy
- a risk that presents the chance of loss but no opportunity for gain
- A type of market structure in which a lot of businesses sell similar products that have only a few differences
- A monopoly that the government allows to exist legally under controlled conditions
- A type of rivalry between or among businesses that involves factors other than price
- Rivalry between or among businesses that offer similar types of goods or services
Down
- A federal regulation that established a regulatory agency, the Federal Trade Commission
- A federal regulation intended to prevent specific business actions that might restrict competition
- A return of part of the price a customer pays for a good or service
- Rivalry between or among businesses that offer dissimilar goods or services
- the type of market, or environment, in which businesses operate
- An illegal activity in which a business charges different customers different prices for similar amounts and types of products
- A type of rivalry between or among businesses that focuses on the use of price to attract scarce customer dollars
- the risk of harm caused by human mistakes
- A risk-response strategy that involves choosing not to do something that is considered risky
- a situation in which either profit or loss is possible
- A type of market structure in which a market is controlled by one supplier
21 Clues: also known as free market economy • the risk of harm caused by human mistakes • a situation in which either profit or loss is possible • the type of market, or environment, in which businesses operate • A return of part of the price a customer pays for a good or service • a risk that presents the chance of loss but no opportunity for gain • ...
DMSM Chp 3 Xword 2023-10-10
Across
- ___________ time: How quickly are you responding to people on social media
- Focusing on individuals that have bounced from your site
- ________,shares,comments per post: How many people are interacting with your posts
- ____________ audience: Group of people most likely to be interested in your brand's product or service
- _________ creation: Which customers share content online that's related to or promotes your brand
- Analytics metric that refers to the number of users who have come across particular content on social platforms
- Social media product ___________: Which customers can you count on to purchase new products during a social media product launch
- _____________ & replies: How many people are mentioning your brand, and how many have you replied to
- Email _________: Catalog of current and potential customers' email addresses
Down
- Brand__________: How well customers are familiar with a brand and its products and services
- Ability to keep current customers
- Income a business makes from its products or services offered
- ____________ traffic: Number of website visitors that come from your social media channels
- __________ media reach: Total number of different households or persons that will be exposed to a message
- Number of support _________: How often are support-related issues coming through your channels, and is there a demand for social media customer support for your company
- __________rate: Percentage of those who visit one page of a website before exiting that website
- Communication between a brand and an audience member like, comment retweet etc.)
- ____________ share: All the people who visit your website, how many come from your social media channels
- _________ marketing: Digital marketing strategy of communicating with prospects and customers is electronic mail services
- Customer ____________: How well your customers support your product or brand
20 Clues: Ability to keep current customers • Focusing on individuals that have bounced from your site • Income a business makes from its products or services offered • ___________ time: How quickly are you responding to people on social media • Customer ____________: How well your customers support your product or brand • ...
Sports Marketing 2024-11-14
Across
- People, characters, or animals that are used in advertising and are as such identified with the brand
- A symbol or design a group adapts to
- A product that is starting to gain popularity
- An item or product that can be purchased
- An attempt to communicate a brand, product, or concept to the public
- Traffic leaving an Event
- Someone who uses a product
- A product that is getting less popular
- A popular product that loses it's popularity
- A phrase or term that an organization goes by
- The history of a brand
- A brand someone prefers to go to other than another one
Down
- A product that never loses it's popularity
- How a company differentiates itself from its peer brands
- Someone who buys a product
- Increase brand awareness, create interest, generate sales or create brand loyalty
- A brand that a customer that chooses a brand over every other brand
- Traffic going into an event
- A product that is at it's highest state and is very popular
- The channel, or the route, through which goods move from the source to the final user
- A strategy marketers use to promote their brand, product
- Something performed or done
- A product that is starting to get popular and adapt
- When customers continue to purchase from the same brand over and over again, despite competitors offering similar products or services.
- A type of consumer product on the market that lacks a widely recognized name or logo because it typically isn't advertised.
- A strategy of promotion that links the event organizer to a physical sight
26 Clues: The history of a brand • Traffic leaving an Event • Someone who buys a product • Someone who uses a product • Traffic going into an event • Something performed or done • A symbol or design a group adapts to • A product that is getting less popular • An item or product that can be purchased • A product that never loses it's popularity • ...
economy unit 2025-10-14
Across
- a specific group of people that a company aims to sell its products or services to
- the strategy of convincing consumers of their need or desire for a product
- a set of tools that businesses use to sell products or services (the 4 Ps)
- Federal Reserve decisions that influence interest rates and money supply
- a financial and social system of how resources flow through society
- setting the price by adding profit margin to the cost to make the product
- immediate factors that directly affect a business's operation
- the act of providing essential details about a product or service
- the study of choices in allocating society's resources
- setting the price based on how much customers perceive it is worth
- the total amount of money within the overall economy
- an independent agency that insures bank deposits
- overage that occurs when revenue is higher than expenses
- shortfall that occurs when expenses are higher than revenue
- the study of smaller economic units like individual consumers
- larger societal forces that affect the entire economy
Down
- the process of identifying, anticipating, and satisfying customer wants or needs profitably
- the process of dividing a broad market into sub-groups of consumers
- the rate of interest the Federal Reserve charges when it loans funds to banks
- a detailed description of an ideal customer based on research
- anything generally accepted as a medium of exchange
- details about people's interests, lifestyles, values, and attitudes
- the sum of all money the federal government has borrowed and not repaid
- the study of a country's overall economic dynamics
- privately owned financial institutions that accept deposits and make loans
- increasing sales of current products in existing markets
- government efforts to influence the economy through taxation and spending
27 Clues: an independent agency that insures bank deposits • the study of a country's overall economic dynamics • anything generally accepted as a medium of exchange • the total amount of money within the overall economy • larger societal forces that affect the entire economy • the study of choices in allocating society's resources • ...
A-Level Business: Unit 1 key terms revision 2025-11-12
Across
- An organisation that provides help and support without aiming for profit.
- The amount of a product producers are willing to provide at a given price.
- A measurable target set to help achieve a business’s aims.
- The financial reward when revenue exceeds costs.
- A person who takes the risk of starting and running a business.
- The level of financial responsibility an owner has for debts.
- The total income received from selling goods or services.
- Rivalry between businesses offering similar products or services.
- Physical items produced and sold by a business.
- The long-term intention or direction of a business.
- The quantity of a product consumers are willing to buy at a given price.
- Someone who owns part of a limited company.
- Non-physical activities provided to satisfy customer needs.
- A part of the economy grouped by type of business activity.
Down
- The system by which a country organises production and trade.
- A good or service created to meet customer needs.
- The ability of a business to continue trading over time.
- The human effort and skills used in production.
- The money a business spends to operate and produce output.shareholder Someone who owns part of a company through shares.
- The money invested to start and grow a business.
- A statement describing a business’s overall purpose and values.
- The environment where buyers and sellers exchange goods or services.
- The initiative and drive shown when starting a new business.
- A name or symbol that distinguishes one business’s products from another’s.
- The process of expanding the scale or scope of a business.
- The legal right of control over a business.
- The introduction of new ideas, products, or methods.
27 Clues: The legal right of control over a business. • Someone who owns part of a limited company. • The human effort and skills used in production. • Physical items produced and sold by a business. • The money invested to start and grow a business. • The financial reward when revenue exceeds costs. • A good or service created to meet customer needs. • ...
ARL 2014-05-14
Across
- part definition that uniquely defines a characteristic of a part
- list of components required by customer that identifies serialized parts, and manufacture dates that may require removal or replacement by maintenance requirements. (Acronym)
- An attribute that identifies the part location assembled or installed by an IRM
- a web based authoritative, company-wide source of engineering drawings and parts information.
- Record A record that encompasses the part/assembly data and the reason for the removal
- unitized baseline part that is called out on all airplanes (non-fitted).
- Responsibility to “answer for” the measured success of a product or service.
Down
- A component or assembly, defined by ME, which is manufactured for a specific airplane is called____________
- collect MBOM assurance that a ARL/SNC true component is properly tracked
- number A sequentially-issued character string (alphanumeric identifier) used to designate a specific unit of a product. (Two words)
- Quality is everyone’s____________
- document used to communicate the sequence of tasks or actions (process steps) necessary to produce a product or service. (Acronym)
- number unique identifier that defines a design
- process authorizes the installation of one unit part in lieu of another from another aircraft
- control process to ensure age or date of parts delivered, stored at, and installed on airplanes by Boeing. (two words)
- web based manufacturing processes tool
- When a part requires traceability, when installed on the aircraft. (Abbreviation)
17 Clues: Quality is everyone’s____________ • web based manufacturing processes tool • number unique identifier that defines a design • part definition that uniquely defines a characteristic of a part • collect MBOM assurance that a ARL/SNC true component is properly tracked • unitized baseline part that is called out on all airplanes (non-fitted). • ...
ARL 2014-05-14
Across
- A web based manufacturing processes tool
- A web based authoritative, company-wide source of engineering drawings and parts information.
- Responsibility to “answer for” the measured success of a product or service.
- A sequentially-issued character string (alphanumeric identifier) used to designate a specific unit of a product. (Two words)
- A component or assembly, defined by ME, which is manufactured for a specific airplane is called____________
- Document used to communicate the sequence of tasks or actions (process steps) necessary to produce a product or service. (Acronym)
- Baseline part that is called out on all airplanes (non-fitted).
- List of components required by customer that identifies serialized parts, and manufacture dates that may require removal or replacement by maintenance requirements. (Acronym)
Down
- MBOM assurance that a ARL/SNC true component is properly tracked
- A record that encompasses the part/assembly data and the reason for the removal
- Quality is everyone’s____________
- A process authorizes the installation of one unit part in lieu of another from another aircraft
- Part definition that uniquely defines a characteristic of a part
- When a part requires traceability, when installed on the aircraft. (Abbreviation)
- Unique identifier that defines a design
- Process to ensure age or date of parts delivered, stored at, and installed on airplanes by Boeing. (two words)
- An attribute that identifies the part location assembled or installed by an IRM
17 Clues: Quality is everyone’s____________ • Unique identifier that defines a design • A web based manufacturing processes tool • Baseline part that is called out on all airplanes (non-fitted). • MBOM assurance that a ARL/SNC true component is properly tracked • Part definition that uniquely defines a characteristic of a part • ...
Entrepreneurship Vocab Review 2025-11-16
Across
- What makes your business better or different from competitors.
- Specific actions a business uses to reach customers (such as social media, posters, websites, giveaways, email marketing).
- A formal written document that outlines a business idea and explains how it will succeed.
- Patterns or developments showing how an industry is changing or growing.
- Business goals that are Specific, Measurable, Achievable, Relevant, and Time-bound.
- A brief overview of the entire business plan, summarizing the key points.
- The people responsible for running the business, making decisions, and performing major tasks.
- The category or sector a business belongs to (such as retail, food service, technology, landscaping).
Down
- A visual diagram showing the structure of a business and each person’s roles.
- Activities used to promote a business, attract customers, and increase sales.
- Other companies offering similar products or services in the same market.
- A planning tool used to identify a company’s internal Strengths and Weaknesses, and external Opportunities and Threats.
- The specific group of people who are most likely to buy your product or service.
- The day-to-day activities required to run a business and deliver products or services.
- A fictional profile representing an ideal customer, including age, lifestyle, interests, and needs.
- A person who creates, owns, and operates a business, taking on financial risk in hopes of earning a profit.
- The process of starting, organizing, and managing a new business venture.
17 Clues: What makes your business better or different from competitors. • Patterns or developments showing how an industry is changing or growing. • Other companies offering similar products or services in the same market. • A brief overview of the entire business plan, summarizing the key points. • ...
Marketing is FUN! Crossword Puzzle 2025-09-23
Across
- The Marketing __________ is a managerial philosophy that an organization should try to satisfy customers’ needs through a coordinated set of activities that also allows the organization to achieve its goals
- The purchasers of an organizations’ products; the focal point of all marketing activities
- Statement A long-term view, or vision, of what the organization wants to become
Down
- The provision or transfer of goods, services, or ideas in return for something of value
- A good, service, or idea
- The Marketing _________ is the competitive, economic, political, legal and regulatory, technological, and sociocultural forces that surround the customer and affect the marketing mix
- Lifetime Value A key measurement that forecasts a customer’s lifetime economic contribution based on continued relationship marketing efforts concept
7 Clues: A good, service, or idea • Statement A long-term view, or vision, of what the organization wants to become • The provision or transfer of goods, services, or ideas in return for something of value • The purchasers of an organizations’ products; the focal point of all marketing activities • ...
AMP 2020-10-15
Across
- Who will enroll the customer into the program?
- Cannot miss ___ sequential payments
- Electric and gas customers must be $___ hundred in arrears to qualify
- Each on-time payment of current charges ______ debt obligation by 1/12
- A customer must be on one of these discounts to qualify for AMP (2 words)
- What will be present on the account to tell you that a customer is eligible?
- Customers who are removed from AMP may not re-enroll for one ____
- Must be a customer for ___ months
Down
- Which classification of customers is eligible for AMP?
- Customers must do this to remain on the AMP program (3 words)
- This is a _______ program designed to reduce customer debt (2 words)
11 Clues: Must be a customer for ___ months • Cannot miss ___ sequential payments • Who will enroll the customer into the program? • Which classification of customers is eligible for AMP? • Customers must do this to remain on the AMP program (3 words) • Customers who are removed from AMP may not re-enroll for one ____ • ...
Activity #1 - Claim Suffixes 2024-06-26
Across
- ARW has paid out the claim to customer or Lowe's
- Used for IHC claim when documents are received for RI
- Customer calls for new claim and LOL is below a certain limit
- Used when a duplicate claim is created in error
- When the customer has accepted an OOP for repair
Down
- Used to indicate a change needs to be made to prev BO, RI, or Cashout
- Used when the claim is not covered
- NSA approved monetary payment; when there are no NSA techs available
- When the customer changes their mind or want to cancel claim
- used to to send RI to Accounting for processing
- When the customer accepts a monetary payment to finalize claim
11 Clues: Used when the claim is not covered • used to to send RI to Accounting for processing • Used when a duplicate claim is created in error • ARW has paid out the claim to customer or Lowe's • When the customer has accepted an OOP for repair • Used for IHC claim when documents are received for RI • When the customer changes their mind or want to cancel claim • ...
Pay day 2020-04-30
Across
- is the amount of pay remaining for issuance to an employee after deductions have been taken from the individual's gross pay.
- is a period of time equal to a twenty-fourth part of a day and night and divided into 60 minutes.
- is the sum of money customarily given by a client or customer to certain service sector workers for the service they have performed, in addition to the basic price of the service.
- Is the amount of money you receive per hour
- the amount of money you make before taxes are taken out of your paycheck
Down
- is the lowest wage permitted by law or by a special agreement
- is an amount that is or may be deducted from something, especially from taxable income or tax to be paid
7 Clues: Is the amount of money you receive per hour • is the lowest wage permitted by law or by a special agreement • the amount of money you make before taxes are taken out of your paycheck • is a period of time equal to a twenty-fourth part of a day and night and divided into 60 minutes. • ...
Educate and Be Knowledgeable 2022-05-10
Across
- This is what you do when you inform a customer of relevant information.
- You speak with confidence to display you are this.
- Customer has a sense of ____ in your ability to help resolve their issue.
- Something you might provide to a customer to send in documents for review; alternative to fax #
- ____ and Clarify what you will do; Step 4
- You should speak with this to convey you are knowledgeable.
- Always strive to make a great ___ in all interactions.
Down
- You explain these before the customer asks to help clear up any possible confusion to the process.
- This is a synonym for 'correct'.
- What you do when you accept responsibility for your own actions; hold yourself _____.
- Avoid these types of words/phrases that put distance between you and the customer.
- Provide customers with these to help them answer their own questions.
12 Clues: This is a synonym for 'correct'. • ____ and Clarify what you will do; Step 4 • You speak with confidence to display you are this. • Always strive to make a great ___ in all interactions. • You should speak with this to convey you are knowledgeable. • Provide customers with these to help them answer their own questions. • ...
Chapter 1 Vocabulary 2021-11-19
Across
- this customer spends lots of time checking out products and prices through online sites, visiting different stores, comparing advertisements, etc
- This customer is loyal to a specific store based on repeated and valued positive customer experience with the retailer or the products.
- are people who purchase goods or services from a business.
- are physical goods that are bought and sold, such as food, clothes, and household items.
- This customer likes to be the first to purchase the newest technology, fashion, or car, as well as try the just opened restaurant and see the newest movie.
Down
- is defined as a business or person that sells products and/or services to customers.
- This customer finds out what is trendy before making a purchase.
- This customer makes quick purchase decisions; often for inexpensive items without high importance to the buyer.
- are intangible (they can’t be physically owned by the customer) transactions, such as lawn mowing, hair care services and personal training.
- This customer views shopping as a fun occasion.
10 Clues: This customer views shopping as a fun occasion. • are people who purchase goods or services from a business. • This customer finds out what is trendy before making a purchase. • is defined as a business or person that sells products and/or services to customers. • are physical goods that are bought and sold, such as food, clothes, and household items. • ...
Chapter 13.1 key terms created by Salvador Garcia 2019-01-09
Across
- to build and maintain relationships with their customers
- one or more intermediaries
- when goods or services are sold from the producer directly to the customer
- group of costumers who share common wants and needs
Down
- pathway to direct products to consumers
- product, place, price, and promotion
- process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
- point at which total revenues, or sales, equal total costs and expenses
8 Clues: one or more intermediaries • product, place, price, and promotion • pathway to direct products to consumers • group of costumers who share common wants and needs • to build and maintain relationships with their customers • point at which total revenues, or sales, equal total costs and expenses • ...
AC New Hire Day 4-5 2023-11-14
Across
- Which signer is allowed to take the pre-install survey?
- What do we call a Rep giving a Customer answers on the survey?
- Upgrades are started on the ____ Service
- Our Upgrade offerings are, TPF ,____, Add to LOC, and PUF.
Down
- The Pre-Install can be launched from which page?
- Investigating, and Gather information on a call is called _____.
- Our Prequal is a ____ Check on the customers Credit
- If a Sales Rep doesn't have an install office, we would schedule via ______
8 Clues: Upgrades are started on the ____ Service • The Pre-Install can be launched from which page? • Our Prequal is a ____ Check on the customers Credit • Which signer is allowed to take the pre-install survey? • Our Upgrade offerings are, TPF ,____, Add to LOC, and PUF. • What do we call a Rep giving a Customer answers on the survey? • ...
ENTR-904 Crossword 2023-06-05
Across
- A practice that consumers are more concerned about these days and want transparency from brands
- Brand that gives importance to brand education
- Automobile company that follows Charismatic leadership style
- Type of Leadership that prioritises exceptional customer service over personal elevation
Down
- Brand that provides lifetime warranty on their watches
- Fashion Brand that is heading AR (Augmented Reality)
- Country where first ever luxury brand show was held in 1966
- Leadership style that makes quick adjustments to market trends and consumer preferences
8 Clues: Brand that gives importance to brand education • Fashion Brand that is heading AR (Augmented Reality) • Brand that provides lifetime warranty on their watches • Country where first ever luxury brand show was held in 1966 • Automobile company that follows Charismatic leadership style • ...
Induction 2021-02-15
Across
- Experian way - Safeguard our _________
- Experian way - Innovate to ________
- BSI - Which award did BSI win twice ?
- Finance - What does EBIT stand for ?
- LMS Product - There are 6 countries where you can sell LMS Products namely Botswana,Zimbabwe, Lesotho,Zambia,Eswatini and_______
- DA - The operation model as the following elements: Data, Analytics, Software, _______ and Client & Customer Interactions.
Down
- CRC - Why do consumers call the call center ?
- Experian way - What is our performance management system called ?
- Product - There are 4 stages in the Customer Lifecycle i.e Prospecting, Acquisitions, Customer Management and __________
- Facilities - What does FFS stand for ?
- ROA - What does ROA stand for ?
- Information Security - What is in place to block out unauthorized access while permitting outward communication ?
- About Experian - How many countries do we have offices in ?
- Customer Services & Support - Issue Management focuses on major ______ which cross multiple functional lines .
14 Clues: ROA - What does ROA stand for ? • Experian way - Innovate to ________ • BSI - Which award did BSI win twice ? • Finance - What does EBIT stand for ? • Experian way - Safeguard our _________ • Facilities - What does FFS stand for ? • CRC - Why do consumers call the call center ? • About Experian - How many countries do we have offices in ? • ...
BSA Training 2022-06-09
Across
- impose economic sanctions against hostile targets to further U.S. Foreign policy and national security objectives
- report filled out when we take in more than 3000 cash and put into official check
- an agency with the Department of Treasury that administers a series of laws,
- we need proper forms of this to open an account, cash checks, or do any type of transaction for customer
- money used to conceal illegal activity including the crimes that generate the money itself
Down
- program to run non-customer check cashers
- report to log any cash transaction over 10000 dollars
- report logging any unnatural behaviors or transactions with customer
- currency report when customer wants larger bills to smaller bills or vice versa
- program followed by banks in order to collect certain information from customers to open accounts
- a worksheet used for transactions less than 10000, triggers an override and is not a customer of the bank
11 Clues: program to run non-customer check cashers • report to log any cash transaction over 10000 dollars • report logging any unnatural behaviors or transactions with customer • an agency with the Department of Treasury that administers a series of laws, • currency report when customer wants larger bills to smaller bills or vice versa • ...
Open house 2017-06-28
Across
- Who trains all the new associates
- Tech Support helps people with various fields of ____
- What department ensures that company/employees are compliant with laws/regulations and internal policies
- What is the average tenure of Customer Service in Years?
Down
- what does the Human Resources Department love as much as getting the company new employees?
- It's a ____ not an Order
- IT is involved is what Global Projects for what Platform?
- About how many people does finance process commissions for?
8 Clues: It's a ____ not an Order • Who trains all the new associates • Tech Support helps people with various fields of ____ • What is the average tenure of Customer Service in Years? • IT is involved is what Global Projects for what Platform? • About how many people does finance process commissions for? • ...
Jargon 3 Electric Boogaloo 2023-08-30
Across
- an act of an individual trying to get a customer to reveal personal information
- a range of frequencies used to transmit a signal or service
- A cable or cord that runs from your Modem or Router to your Device
- Removing Data from Device to set back to Default
Down
- Power Cycling a Device
- Unnecessary or Extra Software often combined with other downloaded Software
- A network Node used to connect 2 different Frequencies
- Anything that can Block or Prevent Signal
8 Clues: Power Cycling a Device • Anything that can Block or Prevent Signal • Removing Data from Device to set back to Default • A network Node used to connect 2 different Frequencies • a range of frequencies used to transmit a signal or service • A cable or cord that runs from your Modem or Router to your Device • ...
Communication with customers 2024-10-15
Across
- A reply or answer to a customer’s question or complaint.
- Open and honest communication, with nothing hidden.
- The quality of being easy to understand, without confusion.
- The attitude or feeling expressed in spoken or written communication.
Down
- A feeling of happiness or contentment with a product or service.
- Information given by customers to a business about its products or services.
- Understanding and sharing the feelings of another person.
- The action of solving a problem or dealing with a customer complaint.
8 Clues: Open and honest communication, with nothing hidden. • A reply or answer to a customer’s question or complaint. • Understanding and sharing the feelings of another person. • The quality of being easy to understand, without confusion. • A feeling of happiness or contentment with a product or service. • ...
Definitions- Word Wall W9Q3 2021-03-25
Across
- A person who performs professional, desk, and managerial or administrative work
- A sales approach that prioritizes open relationships and open dialogues to identify and provide solutions to a customer’s needs (hyper-focused on customer)
- A decision-making model that includes defining the problem, listing alternatives, determining criteria, evaluating the alternatives and making the decision.
- A guide of principles designed to help professionals conduct businesses honestly and with integrity
- A go-to resource for sizing up a business’ performance & trustworthiness
- is the process of connecting your product to the customer’s needs and wants.
- A combination of factors that can be controlled by a company to influence purchasing: Product, Price, Place & Promotion
Down
- A sales technique where an employee asks a customer if they would like to include an additional purchase
- The difference between the selling price of a product or service and the total cost
- Rewards, discounts or other special incentives for continuing customers (invest loyalty)
- A working class person who performs manual labor.
- Doing something without having to be told
- Apparently kind or helpful but portraying a feeling of superiority; condescending
- a market strategy in which a firm decides to ignore market segment differences and appeal the whole market
- An item that is widely acceptable in exchange for goods and services.
- A moneylender who charges extremely high rates of interest, typically under illegal conditions
- A person or firm who invests in small companies from money pooled from investment companies, large corporations & pension funds
- An investor who uses his/her own money to financially support small startups in exchange for equity
18 Clues: Doing something without having to be told • A working class person who performs manual labor. • An item that is widely acceptable in exchange for goods and services. • A go-to resource for sizing up a business’ performance & trustworthiness • is the process of connecting your product to the customer’s needs and wants. • ...
Perfect Sales Process 2022-10-11
Across
- jenis pertanyaan untuk mendapatkan komitmen
- motif beli utama karena bentuk
- Cara mendapatkan informasi dari customer
- Sebelum mempresentasikan produk, salesperson harus menggali ...... customer
- bertanya tentang masalah yang dialami customer
Down
- bertanya tentang kondisi saat ini
- langkah pertama dalam sales process
- jenis pertanyaan untuk menggali informasi
- bertanya tentang akibat dari masalah yang dialami customer
- motif beli utama karena cari mobil 3 baris
10 Clues: motif beli utama karena bentuk • bertanya tentang kondisi saat ini • langkah pertama dalam sales process • Cara mendapatkan informasi dari customer • jenis pertanyaan untuk menggali informasi • motif beli utama karena cari mobil 3 baris • jenis pertanyaan untuk mendapatkan komitmen • bertanya tentang masalah yang dialami customer • ...
Perfect Sales Process 2022-10-11
Across
- motif beli utama karena cari mobil 3 baris
- bertanya tentang masalah yang dialami customer
- langkah pertama dalam sales process
- jenis pertanyaan untuk mendapatkan komitmen
- bertanya tentang kondisi saat ini
Down
- bertanya tentang akibat dari masalah yang dialami customer
- jenis pertanyaan untuk menggali informasi
- Cara mendapatkan informasi dari customer
- Sebelum mempresentasikan produk, salesperson harus menggali ...... customer
- motif beli utama karena bentuk
10 Clues: motif beli utama karena bentuk • bertanya tentang kondisi saat ini • langkah pertama dalam sales process • Cara mendapatkan informasi dari customer • jenis pertanyaan untuk menggali informasi • motif beli utama karena cari mobil 3 baris • jenis pertanyaan untuk mendapatkan komitmen • bertanya tentang masalah yang dialami customer • ...
HEARD 2023-04-21
Across
- Allow the customer to say everything they want to say without interrupting them
- Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.”
Down
- Accept the blame and take responsibility for the problem because that’s what the customer wants to hear at this point. Although this doesn’ resolve the problem, a heart-felt apology eases the tension.
- Make sure that your customer service team is trained to handle the issue. And if they are unsure of what the customer wants, they can ask questions like: “How can we make it up to you?”
- Analyze the issue to ensure it doesn’t happen again
5 Clues: Analyze the issue to ensure it doesn’t happen again • Allow the customer to say everything they want to say without interrupting them • Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.” • ...
HEARD 2023-04-24
Across
- Allow the customer to say everything they want to say without interrupting the
- Accept the blame and take responsibility for the problem because that’s what the customer wants to hear at this point. Although this doesn’ resolve the problem, a heart-felt apology eases the tension.
- Analyze the issue to ensure it doesn’t happen again.
Down
- Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.”
- Make sure that your customer service team is trained to handle the issue. And if they are unsure of what the customer wants, they can ask questions like: “How can we make it up to you?”
5 Clues: Analyze the issue to ensure it doesn’t happen again. • Allow the customer to say everything they want to say without interrupting the • Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.” • ...
Pay day 2020-04-30
Across
- is the sum of money customarily given by a client or customer to certain service sector workers for the service they have performed, in addition to the basic price of the service.
- Is the amount of money you receive per hour
- is an amount that is or may be deducted from something, especially from taxable income or tax to be paid
- is the amount of pay remaining for issuance to an employee after deductions have been taken from the individual's gross pay.
Down
- is the lowest wage permitted by law or by a special agreement
- the amount of money you make before taxes are taken out of your paycheck
- is a period of time equal to a twenty-fourth part of a day and night and divided into 60 minutes.
7 Clues: Is the amount of money you receive per hour • is the lowest wage permitted by law or by a special agreement • the amount of money you make before taxes are taken out of your paycheck • is a period of time equal to a twenty-fourth part of a day and night and divided into 60 minutes. • ...
Crossword Purchasing 2015-08-11
Across
- What is purchasing responsible for? Total Cost of…?
- How many percent should be processed through the Central purchasing department?
- Purchasing agent's job
- Four words you should never say to a customer
- What role does central purchasing play in the Würth Group?
Down
- To continue growing successfully in a highly competitive market it is necessary to promote a level of customer …!
- When customers need products urgently, do they accept a higher or lower price?
- One of our most important "sources of energy" is?
- Two very important words you should always say to a customer
- How can we achieve savings in purchasing?
- Other word for Purchasing plan
- What is certainly our most important instrument when it comes to increasing both customer commitment and market penetration?
- What beats the price?
- How can the performance of the purchasing department be measured?
14 Clues: What beats the price? • Purchasing agent's job • Other word for Purchasing plan • How can we achieve savings in purchasing? • Four words you should never say to a customer • One of our most important "sources of energy" is? • What is purchasing responsible for? Total Cost of…? • What role does central purchasing play in the Würth Group? • ...
Polite words 2023-04-21
Across
- Allow the customer to say everything they want to say without interrupting them
- Accept the blame and take responsibility for the problem because that’s what the customer wants to hear at this point. Although this doesn’ resolve the problem, a heart-felt apology eases the tension.
- Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.”
Down
- Analyze the issue to ensure it doesn’t happen again
- that your customer service team is trained to handle the issue. And if they are unsure of what the customer wants, they can ask questions like: “How can we make it up to you?”
5 Clues: Analyze the issue to ensure it doesn’t happen again • Allow the customer to say everything they want to say without interrupting them • Show them that after listening to them, you deeply understand how they feel in the phrases you use. Say things like: “I understand how you must feel.” • ...
Economics crossword 2025-05-11
Across
- The overall system of production, distribution, and consumption of goods and services within a specific geographic area, such as a country or region.
- To receive money or something else of value in return for work or effort.
- A detailed financial plan, usually for a specific period, that outlines expected income and planned expenditures, serving as a tool for managing financial resources.
- The flow of money or its equivalent received by an individual, household, or organization over a period of time, typically as payment for labor, goods sold, or returns on investments.
- An individual or organization that creates or provides goods or services for sale in a market, utilizing resources and labor in the production process.
- of production: The resources (like land, tools, factories) used to produce goods and services.
- The process of determining the monetary value at which a good or service will be offered for sale, taking into account costs, competition, and consumer willingness to pay.
- The act or power of selecting between different options.
Down
- A place, either physical or virtual, where buyers and sellers interact to exchange goods and services, and where prices are determined by the forces of supply and demand.
- An individual or organization that purchases goods or services from a seller or business.
- An individual who takes the initiative and risk to start and manage a new business venture, often innovating and creating new products, services, or processes.
- Anything generally accepted as a medium of exchange, a measure of value, or a means of payment.
- The quantity of a specific good or service that consumers are willing and able to purchase at a particular price and during a specific period.
- To utilize goods and services to satisfy personal or business wants and needs, often involving the direct use or depletion of the item or service.
- (Supply): The quantity of a specific good or service that producers are willing and able to make available for sale at a particular price and during a specific period.
- The social science that studies how individuals, businesses, and governments make decisions about allocating scarce resources to satisfy their unlimited wants and needs.
- A situation in a market where the quantity of a good or service supplied by producers exceeds the quantity demanded by consumers at a given price, resulting in unsold inventory.
- To pay out money to buy goods or services, or to use time doing something.
18 Clues: The act or power of selecting between different options. • To receive money or something else of value in return for work or effort. • To pay out money to buy goods or services, or to use time doing something. • An individual or organization that purchases goods or services from a seller or business. • ...
Entrepreneur 2021-03-11
Across
- size of the arena where the entrepreneur business will play
- selling proposition one will sell the product or service to the customer
Down
- research comprehensive process f understanding the customer intricacies and the industry they revolve in
- proposition gives information on why a customer should buy a certain product or service
4 Clues: size of the arena where the entrepreneur business will play • selling proposition one will sell the product or service to the customer • proposition gives information on why a customer should buy a certain product or service • research comprehensive process f understanding the customer intricacies and the industry they revolve in
SUA History 2013-11-04
Across
- To provide services, leadership, programs, and facilities is SUA's: _______________.
- This group does all planning of events that happen in Coffman or SPSC
- SUA Acronym
- The main function of this area is to provide excellent customer service.
Down
- This group makes sure that the facilities are clean, open and close the
- What does SDO stand for?
- ___________ designs content for promotional items for SUA.
- If this SDO is a strong point for you, you probably setting goals for yourself
8 Clues: SUA Acronym • What does SDO stand for? • ___________ designs content for promotional items for SUA. • This group does all planning of events that happen in Coffman or SPSC • This group makes sure that the facilities are clean, open and close the • The main function of this area is to provide excellent customer service. • ...
Chapter 13.1 Key Terms 2018-01-04
Across
- The process of creating, promoting, and presenting a product or service.
- A group of customers who share common wants and needs.
- When goods or services are sold from one producer directly to the customer.
- A pathway to direct products to consumers.
Down
- The point at which total revenues equal the total costs of producing the product.
- Involves one or more intermediaries.
- To build and maintain a relationship with customers.
- basic marketing strategies; Product, Place, Price, Promotion.
8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • To build and maintain a relationship with customers. • A group of customers who share common wants and needs. • basic marketing strategies; Product, Place, Price, Promotion. • The process of creating, promoting, and presenting a product or service. • ...
Entrepreneurship 2021-09-07
Across
- a particular identity or image regarded as an asset to a company or product
- a catchphrase used in advertising
- the act of helping or doing work for someone
- a person’s regular occupation, job, or trade
- a short and striking or memorable phrase used in advertising
- an article or substance that is made to sell
Down
- a person who organizes and operates a business and takes a risk to do so
- a person or organization that buys goods or services
8 Clues: a catchphrase used in advertising • the act of helping or doing work for someone • a person’s regular occupation, job, or trade • an article or substance that is made to sell • a person or organization that buys goods or services • a short and striking or memorable phrase used in advertising • a person who organizes and operates a business and takes a risk to do so • ...
Chapter 13.1 Key Terms Created By: Ty McCory 2015-01-07
Across
- process of creating, promoting, and presenting a product or service to meet wants or needs of customers
- to build and maintain relationships with their customers
- point at which total revenues, sales, equal total costs and expenses
- involves one or more intermediaries
Down
- group of customers who share common wants and needs.
- pathway to direct products to consumers
- occurs when goods are sold from the producer directly to the customer
- of four basic marketing strategies: product, price, place, and promotion
8 Clues: involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs. • to build and maintain relationships with their customers • point at which total revenues, sales, equal total costs and expenses • occurs when goods are sold from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created By: Ty McCory 2015-01-07
Across
- occurs when goods are sold from the producer directly to the customer
- of four basic marketing strategies: product, price, place, and promotion
- point at which total revenues, sales, equal total costs and expenses
- pathway to direct products to consumers
- process of creating, promoting, and presenting a product or service to meet wants or needs of customers
Down
- involves one or more intermediaries
- group of customers who share common wants and needs.
- to build and maintain relationships with their customers
8 Clues: involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs. • to build and maintain relationships with their customers • point at which total revenues, sales, equal total costs and expenses • occurs when goods are sold from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created By: Ty McCory 2015-01-07
Across
- involves one or more intermediaries
- pathway to direct products to consumers
- process of creating, promoting, and presenting a product or service to meet wants or needs of customers
- of four basic marketing strategies: product, price, place, and promotion
Down
- to build and maintain relationships with their customers
- point at which total revenues, sales, equal total costs and expenses
- occurs when goods are sold from the producer directly to the customer
- group of customers who share common wants and needs.
8 Clues: involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs. • to build and maintain relationships with their customers • point at which total revenues, sales, equal total costs and expenses • occurs when goods are sold from the producer directly to the customer • ...
Chapter 14 2017-11-21
Across
- is a reduction from the original selling price
- is an amount added to the cost of a product to determine the selling price
- expenses a business incurs to engage in any activities
- price The price for which it sold
Down
- cost the cost of the labor required to deliver a service to a customer
- point When forecast revenue exactly equals the estimated total cost
- margin company's total sales revenue minus its cost of goods sold
- profit Total-Revenue-Total expenses
8 Clues: price The price for which it sold • profit Total-Revenue-Total expenses • is a reduction from the original selling price • expenses a business incurs to engage in any activities • margin company's total sales revenue minus its cost of goods sold • point When forecast revenue exactly equals the estimated total cost • ...
AADC TQM CROSSWORD 2024-12-23
Across
- focuses on the examination, measurement, testing, and assessment of the characteristics of a product or service
- focuses primarily on products and processes
- an organization must employ both analytical techniques and creative thinking to enhance its competitiveness
- focuses on the quality of the products
- Create values and ethics to support the development of a total quality culture
Down
- managing human resources
- includes the development and deployment of policies and strategies
- the customer ultimately defines the level of the product quality
8 Clues: managing human resources • focuses on the quality of the products • focuses primarily on products and processes • the customer ultimately defines the level of the product quality • includes the development and deployment of policies and strategies • Create values and ethics to support the development of a total quality culture • ...
CRM 2021-07-20
Across
- Information thatwill help in interaction with prospective customer
- SF in SFA
- Third functional component of CRM. SFA, EMA and ...
- Possibility of getting a customer
- Level of CRM that allows customer to work with you in all channels
Down
- Level of CRM that works on basic transaction data
- Level of CRM that focusses on producing right reports
- CRM ... another name for Data Repository
- ... Planning- one component of EMA
- ... office solutions, solutions that interface with customer
- I in EAI (Enterprise Application ...)
11 Clues: SF in SFA • Possibility of getting a customer • ... Planning- one component of EMA • I in EAI (Enterprise Application ...) • CRM ... another name for Data Repository • Level of CRM that works on basic transaction data • Third functional component of CRM. SFA, EMA and ... • Level of CRM that focusses on producing right reports • ...
My Account Crossword 2015-08-13
Across
- Telstra's motherboard for all customer info...
- Launching a customer's My Account will deliver a better customer...
- What we call online customer credentials...
- 24x7 is an...
- You shall not pass... unless you have this word
Down
- Customer's doin' it for themselves...
- All about the $ and viewable on My Account...
- What to do when my credit is running low on juice...
- Another word for an activity or conversation with a customer...
- The code which unlocks all...
- Use me to download but be careful to not go over!
11 Clues: 24x7 is an... • The code which unlocks all... • Customer's doin' it for themselves... • What we call online customer credentials... • All about the $ and viewable on My Account... • Telstra's motherboard for all customer info... • You shall not pass... unless you have this word • Use me to download but be careful to not go over! • ...
MACROS 2021-04-01
Across
- USE THIS STATIONERY WHEN A CUSTOMERS ORDER SHOWS DELIVERED BUT THEY DID NOT RECEIVE IT
- USE THIS STATIONERY WHEN YOU ARE PROVIDING A RETURN LABEL FOR A CUSTOMER
- USE THIS STATIONERY TO REQUEST A CREDIT FOR AN ORDER
Down
- USE THIS STATIONERY WHEN A MY MAUI ORDER HAS PROCESSED IN VISION STAR BUT THE CUSTOMER HAS REQUESTED TO CANCEL
- USE THIS STATIONERY WHEN YOU NEED AN ITEM OR QUESTION VERIFIED IN OFFICE ( I.E. FROM THE SUNGLASS WALL)
- USE THIS STATIONERY WHEN PROVIDING A CUSTOMER WITH THEIR REPAIR QUOTATION NUMBER OR COMPLETED REPAIR FORM
- USE THIS STATIONERY WHEN A CUSTOMER RECEIVES AN ORDER BUT THE FLORAL BOX IS EMPTY
- USE THIS STATIONERY WHEN A CUSTOMER RECEIVES AN ORDER WITH A DEFECT
- USE THIS STATIONERY WHEN A VIP CARD/GIFT CARD IS UNBLE TO BE VARIFIED FOR USE BY THE WEBSITE OR THE LEADS
- USE THIS STATIONERY WHEN A CUSTOMER HAS A WEBORDER NUMBER, BUT THEY WERE NOT THE PURCHASER( I.E. CHRISTMAS GIFT)
- USE THIS STATIONERY TO COMPLETE A MANUAL ORDER FOR A CUSTOMER IF THE ORDER CANNOT GO THORUGH ON THE WEBSITE
11 Clues: USE THIS STATIONERY TO REQUEST A CREDIT FOR AN ORDER • USE THIS STATIONERY WHEN A CUSTOMER RECEIVES AN ORDER WITH A DEFECT • USE THIS STATIONERY WHEN YOU ARE PROVIDING A RETURN LABEL FOR A CUSTOMER • USE THIS STATIONERY WHEN A CUSTOMER RECEIVES AN ORDER BUT THE FLORAL BOX IS EMPTY • ...
progress? vocab revision 2022-06-22
Across
- to make someone do or believe something by giving them a good reason to do it or by talking to that person and making them believe it
- the main offices of an organization such as the army, the police, or a business company
- a person who buys goods or a service
- to have something that legally belongs to you
- an organization that sells goods or services in order to make money
- pictures, signs, pieces of film, etc. that are used to advertise products or service
Down
- something that has never been made before, or the process of creating something that has never been made before
- from a particular time in the past until a later time, or until now
- someone who starts a new business, organization, etc.
- a detailed study of a subject, especially in order to discover (new) information or reach a (new) understanding
- a part of an organization such as a school, business, or government that deals with a particular area of study or work
- one of the owners of a company
- achieving the results wanted or hoped for
- something that is made to be sold, esp. something produced by an industrial process or something that is grown or raised through farming
- extremely large in size or amount
15 Clues: one of the owners of a company • extremely large in size or amount • a person who buys goods or a service • achieving the results wanted or hoped for • to have something that legally belongs to you • someone who starts a new business, organization, etc. • from a particular time in the past until a later time, or until now • ...
Chapter 2 Vocab 2022-09-28
Across
- A positive percent of change.
- A ratio that compares the change in a quantity to the original amount. percent of change = amount of change/original amount
- The amount paid or earned for the use of money. The formula is I=prt.
- An additional amount of money charged on items that people buy.
- An amount by which the regular price of an item is reduced.
- One ratio or fraction that compares part of a quantity to the whole quantity. The other ratio is the equivalent percent written as a fraction with a denominator of 100. part/whole = percent/100
- The amount the customer pays for an item.
- The amount of money deposited or borrowed.
- Also known as a tip. It is a small amount of money in return for a service.
Down
- An equation that describes the relationship between the part, whole, and percent. part = (percent)(whole)
- A ratio that compares the inaccuracy of an estimate (amount of error) to the actual amount.
- The amount by which the regular price of an item is reduced.
- The amount the price of an item is increased above the price the store paid for the item.
- Also known as a gratuity. It is a small amount of money in return for a service.
- A negative percent of change.
15 Clues: A positive percent of change. • A negative percent of change. • The amount the customer pays for an item. • The amount of money deposited or borrowed. • An amount by which the regular price of an item is reduced. • The amount by which the regular price of an item is reduced. • An additional amount of money charged on items that people buy. • ...
Chapter 2 Vocab 2022-09-28
Across
- A positive percent of change.
- A ratio that compares the change in a quantity to the original amount. percent of change = amount of change/original amount
- The amount paid or earned for the use of money. The formula is I=prt.
- An additional amount of money charged on items that people buy.
- An amount by which the regular price of an item is reduced.
- One ratio or fraction that compares part of a quantity to the whole quantity. The other ratio is the equivalent percent written as a fraction with a denominator of 100. part/whole = percent/100
- The amount the customer pays for an item.
- The amount of money deposited or borrowed.
- Also known as a tip. It is a small amount of money in return for a service.
Down
- An equation that describes the relationship between the part, whole, and percent. part = (percent)(whole)
- A ratio that compares the inaccuracy of an estimate (amount of error) to the actual amount.
- The amount by which the regular price of an item is reduced.
- The amount the price of an item is increased above the price the store paid for the item.
- Also known as a gratuity. It is a small amount of money in return for a service.
- A negative percent of change.
15 Clues: A positive percent of change. • A negative percent of change. • The amount the customer pays for an item. • The amount of money deposited or borrowed. • An amount by which the regular price of an item is reduced. • The amount by which the regular price of an item is reduced. • An additional amount of money charged on items that people buy. • ...
NSTP CROSSWORD PUZZLE 2022-11-06
Across
- "V" service component
- "R" service component
- A love or devotion to one's country
- Shall mean the Philippine National Flag, unless stated otherwise.
- Incentives
- "I" service component
- Civic Welfare Training Service
- These are visitors that offer the best food and extent of depriving themselves just only to please them.
- Effectivity
- "S" service component
- Fees
Down
- The prime duty of the government to its citizens
- The national anthem of Philippines
- The root of Filipino optimism and its capacity to accept life's hardships.
- December 30
- The desired outcome is to achieve national integration
- A latin word for Preamble
- "Separability Clause"
- "Suspension of ROTC requirement"
- In a hanging position, the blue field shall be to right, in rime for ______
- "E" service component
- NSTP implementing rule
- It is characterized by a centralization of power.
- Literacy Training Service
- "Dynamic Filipinism"
- ReserveOfficersTrainingCorps
- Shall mean the part of the flag nearest the staff or the canvas to which the halyard is attached.
- National Service Training Program
- April 9
- Commonwealth act no. 1
30 Clues: Fees • April 9 • Incentives • December 30 • Effectivity • "Dynamic Filipinism" • "Separability Clause" • "V" service component • "R" service component • "E" service component • "I" service component • "S" service component • NSTP implementing rule • Commonwealth act no. 1 • A latin word for Preamble • Literacy Training Service • ReserveOfficersTrainingCorps • Civic Welfare Training Service • ...
Strama Puzzle #1 2023-04-24
Across
- principles, rules and guidelines formulated or adopted by an organization to reach its long term goals.
- favorable external factors that could give an organization a competitive advantage.
- the efficient warehousing, inventory tracking, order entry, management, distribution and delivery to customers.
- consists of the set of external conditions and forces that have the potential to influence the organization.
Down
- usually strive to outplay and outsmart each other, hoping to get a larger share of the target market.
- derived from an Arabic word meaning “fees to be paid.”
- can be achieved by having clear-cut policies on delivering great customer service.
- refers to the specific steps a company will take to achieve a desired result.
- a person who has an interest in the company, IT service or its projects.
- collective learning of the organization, especially how to coordinate diverse production skills and integrate multiple streams of technology.
- provides a clear understanding of purpose, objectives and standards of performance to employees at all levels and in all functional areas.
- , a vision and direction, a view of what the company or organization is to become.
12 Clues: derived from an Arabic word meaning “fees to be paid.” • a person who has an interest in the company, IT service or its projects. • refers to the specific steps a company will take to achieve a desired result. • can be achieved by having clear-cut policies on delivering great customer service. • ...
Supply Chain Managment 2022-11-10
Across
- A system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer
- The production of merchandise for use or sale
- the management of the flow of things between the point of origin and the point of consumption
- The amount of goods purchased per unit time which are not consumed at the present time
- The provision of service to customers before, during and after a purchase
- where one thing increases and another must decrease
Down
- practice in logistics of unloading materials from an incoming semi-trailer truck or railroad car and loading these materials directly into outbound trucks, trailers, or rail cars
- It involves the responsibility of ensuring that business operations are efficient
- The process of finding, agreeing terms and acquiring goods, services or works from an external source
- an agreement in which one company hires another company to be responsible for an existing internal activity
- the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit
- the goods and materials that a business holds
12 Clues: The production of merchandise for use or sale • the goods and materials that a business holds • where one thing increases and another must decrease • The provision of service to customers before, during and after a purchase • It involves the responsibility of ensuring that business operations are efficient • ...
1.2 Understanding the Customer 2021-11-19
Across
- a customer with this mindset spends a lot of time checking out products and prices through online sites, visiting different stores, comparing retailer ads and getting the opinions of other either personally or through social media
- a website that represents a retailer on the internet
- specialized barcodes that contain product or store information
- this customer views shopping as a fun occasion, rather than looking for specific merchandise or services
- uses technology to electronically display images, videos, web pages and text
- this shopper's mindset allows quick purchase decisions, often for inexpensive items that do not have a high importance to the buyer
- quantifiable information such as household size, resident ages, income, education, occupation, and place of residence that helps retailers determine customer behavior
Down
- this customer wants to find out what's trendy before making a purchase
- interactive computers with customized software that provides access to information and applications
- this customer is loyal to specific stores based on repeated and valued positive customer experiences with a retailer and their products and/or services
- it is important to this person to be one of the first to purchase the newest technology, fashion, or car; eat at the just-opened restaurant; or see the latest movie
- allows customers to scan, pack, and pay for their own merchandise without the assistance or a store cashier
- a user who has established credibility in a specific industry or content area, has access to a huge audience through their follower networks and can persuade others to act based on their recommendations
- software applications designed to run on small wireless devices such as smartphones, tablets, or smartwatches
- the reason someone behaves a certain way
- attitudes and expectations about the an experience
16 Clues: the reason someone behaves a certain way • attitudes and expectations about the an experience • a website that represents a retailer on the internet • specialized barcodes that contain product or store information • this customer wants to find out what's trendy before making a purchase • uses technology to electronically display images, videos, web pages and text • ...
TAKE 5 RECAP FOR 7/5 - 7/11 2019-07-12
Across
- We have new promos coming this week. Please make sure to check the ______ promos page on the TruthFairy to see whats new.
- It is almost time for Christmas in July and you will be able to send people ____ grams.
- Please make sure that you start the MCC/Refinement ______ when requesting photos for the customer or schedule a reevaluation scan for them.
- We do ____ want to use words like; Unfortunately, The thing is , We can't. Always use WE CAN statements.
- For ______ Customers who can not find the SmileShop, you can text them the SmileShop phone number.
- If the LED light is not working for ______ Customers (only), please advise customer to bring the light back to the SmileShop to replace it.
- If you are waiting for over _______ minutes for the escalations team, gran a TL or TC to take the call.
- If customer is having trouble purchasing their aligner with HFD, please make sure they have ______ the HFD Payment Plan Agreement.
- The _______ discount it $100 off.
- We are not making ______ tickets for non-initial orders.
Down
- If the customer is interested in a plan revision and does NOT have their aligners the ticket goes to the _______ team.
- We are having a Cleveland ____ Event where we will be at the Union Home Mortgage All Star Tailgate to promote our partnership with Francisco Lindor.
- This promo code offers great aligner discounts and 50% off impression kits.
- This is not for sale in Australia or Canada, but is given out at the SmileShops.
- If the customer is interested in a plan revision and DOES have their aligners the ticket goes to the _______ team.
- Make sure you are in ________ mode when booking a new customer on our SDC website.
16 Clues: The _______ discount it $100 off. • We are not making ______ tickets for non-initial orders. • This promo code offers great aligner discounts and 50% off impression kits. • This is not for sale in Australia or Canada, but is given out at the SmileShops. • Make sure you are in ________ mode when booking a new customer on our SDC website. • ...
Member Service 2024-04-16
Across
- SITE THAT CONFIRMS WIRE INFORMATION
- VIEW CARD TRANSACTIONS
- HIGHER DIVIDEND EARNED
- ACCT RECEIVES 1 FREE BOX OF CHECKS PER YEAR
- ACCOUNT THAT RECEIVES $6 MONTHLY FEE
- CHARGED ON DEBIT CARD TRANSACTIONS THAT OVERDRAW
Down
- SHARE TRANSFERS FUNDS OCTOBER 31ST
- WITHDRAW ONLY
- FRAUD ON DEBIT CARDS
- REQUIRES E-STATEMENTS
- FUNDS SENT DOMESTIC OR INTERNATIONAL
- SITE FOR RESEARCHING CHECK COPIES
- MAXIMUM AMOUNT IS $1500
13 Clues: WITHDRAW ONLY • FRAUD ON DEBIT CARDS • REQUIRES E-STATEMENTS • VIEW CARD TRANSACTIONS • HIGHER DIVIDEND EARNED • MAXIMUM AMOUNT IS $1500 • SITE FOR RESEARCHING CHECK COPIES • SHARE TRANSFERS FUNDS OCTOBER 31ST • SITE THAT CONFIRMS WIRE INFORMATION • FUNDS SENT DOMESTIC OR INTERNATIONAL • ACCOUNT THAT RECEIVES $6 MONTHLY FEE • ACCT RECEIVES 1 FREE BOX OF CHECKS PER YEAR • ...
Top 10 Entrepreneurial Words 2024-07-18
Across
- The money you get after selling your product and subtracting the costs.
- Something you can touch and sell, like a cookie or a t-shirt.
- Service How you take care of your customers.
- Money you decide not to spend immediately and save to use later.
- The way you tell people about your product.
- The money you need to invest to make your products.
Down
- Tools like computers and applications that you can use to improve your business.
- Using your imagination to make your product special and different.
- The person who buys your product or service.
- The money you earn by selling your products.
10 Clues: The way you tell people about your product. • The person who buys your product or service. • The money you earn by selling your products. • Service How you take care of your customers. • The money you need to invest to make your products. • Something you can touch and sell, like a cookie or a t-shirt. • ...
Wireless Communication - Fundamentals 2022-02-18
Across
- the system which do not support transmitting data and voice both at once
- The spread spectrum techniques which uses pseudo noise to change the phase of the signal
- The system in which customer information is stored in SIM card
- which collectively use the complete set of frequencies
- This service was not provided in 1G
Down
- this type of switching was not there in 1G
- The multiple access technique based on splitting the bandwidth
- The generation in which the video calls started
- The generation in which the voice signal became digital
9 Clues: This service was not provided in 1G • this type of switching was not there in 1G • The generation in which the video calls started • which collectively use the complete set of frequencies • The generation in which the voice signal became digital • The multiple access technique based on splitting the bandwidth • ...
APR CCG Newsletter 2022 Q1 2022-03-08
Across
- Origin language of the word 'kudos'
- New head of SEA
- Name of the Hong Kong office's building
Down
- Number of people who joined OW from Azure Consulting
- Name of the filesharing service where OW members can exchange large data files with clients
- Name of knowledge sharing sessions for CCG member
- Type of analysis that unlocks the potential of location data for insights and impact
- The name of the banking and insurance software platform launched by Customer First Platform and the APR Digital Team
- Number of APR offices as of 2021
9 Clues: New head of SEA • Number of APR offices as of 2021 • Origin language of the word 'kudos' • Name of the Hong Kong office's building • Name of knowledge sharing sessions for CCG member • Number of people who joined OW from Azure Consulting • Type of analysis that unlocks the potential of location data for insights and impact • ...
Vocabulary form Wednesday 2023-02-08
5 Clues: evil smile • person who likes hugs • different way of saying hello • red spots caused by an allergic reaction to something • we use it to convince a potential customer to purchase a product or service (two words)
Money Math for Middle School 2022-10-20
Across
- four quarters
- part of a whole
- added to the price of an item so the seller can make a profit
- a rate that the government charges for certain items
- added to the balance of the loan, credit card, or bank account
Down
- subtracted from the price of an item to encourage the customer to buy it
- a rate or amount that is added to the cost of a meal or service
- a rate or amount given to a salesperson for the sale of a item
- a rate or fraction of a number
9 Clues: four quarters • part of a whole • a rate or fraction of a number • a rate that the government charges for certain items • added to the price of an item so the seller can make a profit • a rate or amount given to a salesperson for the sale of a item • added to the balance of the loan, credit card, or bank account • ...
Tech Controls 2020-08-13
Across
- What needs to be done to a change record before the change is made
- A business initiative is an example of something that would ______ the change process
- What needs to be done regularly to identify security vulnerabilities
- Antivirus software is a type of ______ control
Down
- Any change made in production must be ______
- Problems are loaded in the problem management ____ with a suitable priority assigned
- The peer _____ process is the task that authorises a change to proceed
- An IT Service Continuity Plan helps ensure the ______of customer and business data
- Controls help mitigate business _____
9 Clues: Controls help mitigate business _____ • Any change made in production must be ______ • Antivirus software is a type of ______ control • What needs to be done to a change record before the change is made • What needs to be done regularly to identify security vulnerabilities • The peer _____ process is the task that authorises a change to proceed • ...
Know Your Customers 2023-01-22
Across
- The most recent customer to have a windy onsite visit
- 15 Surgimate customers use this goddess of an EHR
- This state, the only one with 2 official languages in the US, is one of the few states that doesn't have a Surgimate Customer yet
- Was our fastest implemented customer in 2022
Down
- We connected with 7 of our customers at this conference
- The most recent Surgimate customer
- 14 Surgimate customers are this specialty
- This practice jumped to submit the most tickets (513) in 2022
- This state has the biggest number of Surgimate Customers
- She gave a LinkedIn worthy video testimonial
- Do a "deep" dive for this customer contact of musical fame
11 Clues: The most recent Surgimate customer • 14 Surgimate customers are this specialty • She gave a LinkedIn worthy video testimonial • Was our fastest implemented customer in 2022 • 15 Surgimate customers use this goddess of an EHR • The most recent customer to have a windy onsite visit • We connected with 7 of our customers at this conference • ...
Per: 2 Chapter 11 - Kahala, M 2023-03-28
Across
- a method for removing restrictions and protections added to mobile operating systems, but typically on iOS devices
- Computers that have been commandeered by hackers and unwillingly launch attacks against networks and servers. Also called botnets.
- What is the name given to the programming-code patterns of viruses?
- a method used on Android devices for removing restrictions and protections added to mobile operating systems
- A computer pretends to be a trusted computer to gain access to resources. The computer uses a forged IP or MAC address to impersonate a computer that is trusted on the network.
- What is the most effective way of securing wireless traffic?
- Which type of security threat uses email that appears to be from a legitimate sender and asks the email recipient to visit a website to enter confidential information?
- a location of the OS that keeps code isolated from other resources and other code
- Configured to limit individual or group user access to specific data.
- Which Windows Firewall option allows the user to manually allow access to the ports required for an application to be allowed to run?
- a private network established through a public network to remote sites
- a family of free and open-source software operating systems based on an operating system kernel
- a navigation system that determines the time and geographical location of the device by using messages from satellites in space and a receiver located on the device
- a file hosting service and synchronization service operated by Microsoft
- a service in Linux and OS X for scheduling tasks to be executed at specific dates and times
Down
- making phone calls using Wi-Fi networks
- an operating system based on the Linux kernel and containing a software collection and a package management system
- a program that interprets the commands from the keyboard and passes them to the operating system
- Disrupts or eliminates the magnetic field on a hard drive that allows for the storage of data.
- Also known as secure erase, is a procedure performed to permanently delete data from a hard drive.
- a cloud service provided by Apple for iOS amd OS X devices
- an open source, Linux based smartphone/tablet operating system
- A denial of service attack launched from multiple infected PCs called zombies or botnets. The intent is to obstruct or overwhelm access to the targeted server.
- a backup tool in OS X
- Computers that have been commandeered by hackers and unwillingly launch attacks against networks and servers. Also called zombies.
- Which type of attack involves the misdirection of a user from a legitimate web site to a fake web site?
- A document that outlines procedures regarding physical security, and the protection of data, research and development, and customer information.
- a monitoring system included in computer hard disk drives to detect and report drive status
- a cloud service developed by Google to provide file storage and synchronization service
- a closed source Unix based operating system for smartphones and tablets made by Apple
- What is the minimum level of Windows security required to allow a local user to restore backed up files?
- a feature of a computer system that allows booting from more than one operating system
32 Clues: a backup tool in OS X • making phone calls using Wi-Fi networks • a cloud service provided by Apple for iOS amd OS X devices • What is the most effective way of securing wireless traffic? • an open source, Linux based smartphone/tablet operating system • What is the name given to the programming-code patterns of viruses? • ...
Restaurant 2023-08-07
Across
- A list of dishes available for order at a restaurant.
- A semi-enclosed seating area in a restaurant with a table and seats.
- A piece of furniture with a flat top and one or more legs, used for eating or working.
- A booking made in advance to secure a table at a restaurant.
- A dish or menu item that is featured for a limited time in a restaurant.
- To request and select food or drinks from a menu in a restaurant.
- A flat, shallow container used for carrying food and drinks in a restaurant.
Down
- A self-service style of dining where a variety of dishes are laid out for customers to choose from.
- A person who serves food and drinks to customers in a restaurant.
- A person who purchases goods or services, in this case, someone who visits a restaurant.
- A written statement of the total cost of food and drinks at a restaurant.
- A professional cook who prepares and cooks food in a restaurant.
- A cloth or paper used for wiping the mouth and hands while eating.
- Extra money given to a waiter or waitress as a token of appreciation for good service.
- A flat, round or oval dish used for serving food.
15 Clues: A flat, round or oval dish used for serving food. • A list of dishes available for order at a restaurant. • A booking made in advance to secure a table at a restaurant. • A professional cook who prepares and cooks food in a restaurant. • A person who serves food and drinks to customers in a restaurant. • ...
Unit 7 Marketing 2024-12-05
Across
- it is clear and carefully considered, and each part of it connects or follows in a natural or reasonable way
- used about something that has value for a business, although it does not exist in a physical way
- to cause a group to become part of or form a close relationship with another, usually larger, group, or organization
- activities that use one product to advertise another
- clothes of a particular type when they are being sold in a shop
- knowledge and understanding of a particular activity, subject, etc
- not costing a lot of money
Down
- the skill or activity of keeping records of the money a person or organization earns and spends
- to buy something
- without any sudden changes, interruptions, or problems
- further action connected with something that happened before, especially to find out if anything has happened or changed since the previous event
- the fact of affecting or relating to a person or thing
- a man whose job is to give talks to persuade people to buy something
- an idea that is wrong because it has been based on a failure to understand a situation
- a way of charging for a product or service in which the basic product or service is free, but the customer pays for extra features
15 Clues: to buy something • not costing a lot of money • activities that use one product to advertise another • without any sudden changes, interruptions, or problems • the fact of affecting or relating to a person or thing • clothes of a particular type when they are being sold in a shop • knowledge and understanding of a particular activity, subject, etc • ...
Chapter 13.1 Key Terms Created By: Baltazar Sebastian 2019-01-08
Across
- a pathway to direct products to consumers
- a group of customers who share common wants and needs
- consists of four basic marketing strategies: product, place price, product, and promotion
- occurs when goods or services are sold from the producer directly to the customer
Down
- to build and maintain relationships with their customers
- the point at which total revenues or sales
- involves one or more intermediaries
- the process of creating, promoting, and presenting a product or service meet
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • the point at which total revenues or sales • a group of customers who share common wants and needs • to build and maintain relationships with their customers • the process of creating, promoting, and presenting a product or service meet • ...
Chapter 13.1 Key Terms Created By: Ty McCory 2015-01-07
Across
- process of creating, promoting, and presenting a product or service to meet wants or needs of customers
- of four basic marketing strategies: product, price, place, and promotion
- group of customers who share common wants and needs.
- pathway to direct products to consumers
Down
- to build and maintain relationships with their customers
- occurs when goods are sold from the producer directly to the customer
- involves one or more intermediaries
- point at which total revenues, sales, equal total costs and expenses
8 Clues: involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs. • to build and maintain relationships with their customers • point at which total revenues, sales, equal total costs and expenses • occurs when goods are sold from the producer directly to the customer • ...
BSA 1 2021-03-17
Across
- Due Diligence, The newest pillar, this requires that bank understand the nature and purpose of the customer relationship.
- BSA stands for Bank ___________ Act
- As one of the pillars of BSA, this must be conducted annually.
- “PEP” stands for _____________ Exposed Person.
- “PSP” stands for _______________ Service Provider.
- The four pieces of information you must collect for CIP are Name, DOB, SSN/TIN, and this.
- AML stands for Anti-Money ___________.
- We must keep a log of when customers purchase a ________ instrument for cash when the amount is between $3,000 and $10,000.
Down
- When it comes to CTR filings there are two parties that must be identified, the Transactor and the ___________.
- The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
- To be considered a beneficial owner, the individual must own ____ percent or more equity interest in the legal entity.
- This is the last stage of money laundering, the funds appear to have been obtain or gained legally.
- This must be filed anytime an individual has cash out or cash in of more than $10,000 in one day.
- In this stage of money laundering the goal is to get the illegal funds into the financial system.
- This department of treasury maintains the SDN list.
- In this stage of money laundering the goal is to create a confusing paper trail, moving funds around via complex series of transactions.
16 Clues: BSA stands for Bank ___________ Act • AML stands for Anti-Money ___________. • “PEP” stands for _____________ Exposed Person. • “PSP” stands for _______________ Service Provider. • This department of treasury maintains the SDN list. • As one of the pillars of BSA, this must be conducted annually. • ...
Marketing 2022-11-16
Across
- person’s written or spoken statement explaining the value of a product or service.
- the imaginary people marketers target when they design ads or create content like website copy.
- the way a company is perceived and experienced by potential customers.
- the connection and relationship marketers build over time with their customers.
- the process of analyzing data to determine the return on investment of a particular marketing activity.
- This acronym stands for business-to-consumer marketing
Down
- a phrase that businesses use to describe the process from when a potential customer shows interest in a product or service to the point that the interaction is finished.
- any piece of information that’s created to be viewed by an audience.
- a type of content that presents statistics and other information in an easy-to-read, well-designed image.
- potential buyers who have engaged with a brand in the past and are likely to make a purchase in the future.
- call to action is a prompt that encourages website visitors to take a certain action, such as subscribing to an email newsletter or submitting a contact form.
- business-to-business marketing.
12 Clues: business-to-business marketing. • This acronym stands for business-to-consumer marketing • any piece of information that’s created to be viewed by an audience. • the way a company is perceived and experienced by potential customers. • the connection and relationship marketers build over time with their customers. • ...
Marketing Vocabulary Crossword 2024-12-09
Across
- Categorising groups of people into market segments
- Process in which a company first finds out what their customers need, then makes products or services to match those needs
- A large market for products made in huge amounts at lower prices
- The specific group of people a company wants to sell to
- An increase of consumers that buy a product or service
Down
- What makes a product or a brand stand out from its competition
- When a company focuses on making its product the best it can be
- The percentage of the market that is controlled by a particular company or product in a specific category of the market
- A small, specialized market with unique customer needs and usually with more expensive products
- when a business looks forward to fit its brand within a part of the market
- The seven tools used to sell something: Product, Price, Promotion, Place, People, Process, and Physical Evidence
- Figuring out what people and society need or want, and finding ways to provide it while showing them how your product or service can help them
12 Clues: Categorising groups of people into market segments • An increase of consumers that buy a product or service • The specific group of people a company wants to sell to • What makes a product or a brand stand out from its competition • When a company focuses on making its product the best it can be • A large market for products made in huge amounts at lower prices • ...
GIRI-edition 2 2015-03-02
Across
- FLOOR CLEANER
- CLEANING CLOTHING OF BEDDING
- ANOTHER NAME FOR HOTEL
- EVENT OR PARTY
- ARRIVE AT HOTEL
- SIZE OF BED
- WIRELESS INTERNET
- CUSTOMER FEEDBACK
- CLEANING DEPT.
- CHECK IN AREA
- LEAVE HOTEL
- DOG OR CAT
- HOTEL CUSTOMER
- SIZE OF BED
Down
- SWIM AREA
- DO NOT DISTURB AB.
- FEATURES OR EXTRAS
- MORNING BEVERAGE
- HOTEL FURNITURE
- PLACE OF LODGING
- MAIN AREA
- ADVANCE BOOKING
- GENERAL MANAGER AB.
- TYPE OF CALL
- BEST_____
- BATHROOM LINEN
- PERSON WHO PREPARES FOOD
- EXTRA BED
- ANOTHER NAME FOR HOTEL
29 Clues: SWIM AREA • MAIN AREA • BEST_____ • EXTRA BED • DOG OR CAT • SIZE OF BED • LEAVE HOTEL • SIZE OF BED • TYPE OF CALL • FLOOR CLEANER • CHECK IN AREA • EVENT OR PARTY • CLEANING DEPT. • BATHROOM LINEN • HOTEL CUSTOMER • HOTEL FURNITURE • ARRIVE AT HOTEL • ADVANCE BOOKING • MORNING BEVERAGE • PLACE OF LODGING • WIRELESS INTERNET • CUSTOMER FEEDBACK • DO NOT DISTURB AB. • FEATURES OR EXTRAS • GENERAL MANAGER AB. • ...
DTP Crossword 2017-07-04
Across
- utilities receive this
- Granada has these
- they jam
- sonrisa
- uniquely SB in June
- 15 or 30
- full of confetti
- at the foot of Stearns
- uniquely SB in February
- loop not completed
- "A" in AM
- "P" in PM
Down
- only at Lots 2, 5, 6, 9, 10 & 13
- ___water
- our ocean
- found at Lot13C
- rude customer
- it's down when the customer is around
- choo-choo train that passes through SB
- uniquely SB in August
- old DTP logo car
- _____ Gardens
- may be exchanged
23 Clues: sonrisa • ___water • they jam • 15 or 30 • our ocean • "A" in AM • "P" in PM • rude customer • _____ Gardens • found at Lot13C • full of confetti • old DTP logo car • may be exchanged • Granada has these • loop not completed • uniquely SB in June • uniquely SB in August • utilities receive this • at the foot of Stearns • uniquely SB in February • only at Lots 2, 5, 6, 9, 10 & 13 • ...
Employee SUPER Week 2021-12-10
Across
- Our favorite verification :)
- Cash More!
- Newest Preferred Lender
- Marching for $1.75M
- Rivers & Good Customer commonality
- Extra Revenue
- More customer = more____
- The Company’s gift to all
- Chris’ New Truck Model
Down
- Our fav report
- Phones are our best tool for these
- We buy these!
- Drive More Window____
- B1G Champions
- Sell more, earn more $
- Bad for Customers & Bread
- Cash, Card or ACH
- Goal is 65% or better
- Stores in Our Group
- The ‘place’ we help customers in..
- Upcoming season…
21 Clues: Cash More! • We buy these! • B1G Champions • Extra Revenue • Our fav report • Upcoming season… • Cash, Card or ACH • Marching for $1.75M • Stores in Our Group • Drive More Window____ • Goal is 65% or better • Sell more, earn more $ • Chris’ New Truck Model • Newest Preferred Lender • More customer = more____ • Bad for Customers & Bread • The Company’s gift to all • Our favorite verification :) • ...
