customer service Crossword Puzzles
xan's crossword 2026-04-01
Across
- A return of part of the price a customer pays for a good or service; usually offered by the product’s manufacturer
- fixing: Illegal business agreement in which businesses agree on prices of their goods or services, resulting in little choice for the customer
- discrimination: An illegal activity in which a business charges different customers different prices for similar amounts and types of products
- competition: Rivalry between or among businesses that offer dissimilar goods or services
- Trade Commission Act: A federal regulation that established a regulatory agency, the Federal Trade Commission (FTC), to monitor business activities in order to prevent unfair competition
- agreement: An illegal agreement that forbids customers from buying goods and services from competitors
- competition: A type of rivalry between or among businesses that focuses on the use of price to attract scarce customer dollars
- enterprise system: An economic system in which individuals and groups, rather than the government, own or control the means of production; also known as free market economy, private profit system, market system, capitalistic system, or free enterprise system
- competition: Rivalry between or among businesses that offer similar types of goods or services
- A market structure in which there are relatively few sellers, and industry leaders usually determine prices
- A type of market structure in which a market is controlled by one supplier, and there are no substitute goods or services readily available
Down
- Antimerger Act: A federal regulation intended to protect competitors from takeovers that would limit competition
- Using minimum amounts of resources to the best advantage
- competition: A market structure in which there are many businesses selling a lot of identical products for about the same price to many buyers; also known as pure competition
- monopoly: A monopoly that the government allows to exist legally under controlled conditions
- structure: The type of market, or environment, in which businesses operate
- The rivalry between two or more businesses to attract scarce customer dollars
- Act: A federal regulation intended to prevent specific business actions that might restrict competition (e.g., tying agreements and exclusive agreements)
- competition: A type of rivalry between or among businesses that involves factors other than price (e.g., customer services, modern facilities, trained personnel, and variety of products)
- competition: A type of market structure in which a lot of businesses sell similar products that have only a few differences
20 Clues: Using minimum amounts of resources to the best advantage • structure: The type of market, or environment, in which businesses operate • The rivalry between two or more businesses to attract scarce customer dollars • competition: Rivalry between or among businesses that offer dissimilar goods or services • ...
Ch 6 Food Production 2025-06-27
Across
- pound per square inch, used to measure steam pressure
- production of more food than is needed for service
- recipe that consistently delivers the same quantity and quality of product when followed precisely
- amount of food available for eating after preparation and/or cooking
- process of tailoring a recipe to suit a particular purpose in a specific foodservice operation
- energy expended within the foodservice operationto produce and serve meals
- art and science of estimating events in the future, which provides a database for decision making and planning
Down
- service of same size portions to each customer
- cooking on an open grid over a heat source, which may be an electric or gas-heated element, ceramic briquettes, or exotic woods and flavored chips
- production of less food than is needed for service
- second subsystem in the transformation element of the foodservice system, defined as process by which products and services are created
- formula by which weighed and measured ingredients are combined in a specific procedure to meet predetermined standards
- Amount of food before processing
- amount of product resulting at the end of the procurement/production process
- decrease in the yield of a recipe because of preparation process
- distribution of heat by movement of liquid or vapor; may be either natural or forced
- use of electric magnetic fields to excite the molecules of metal cooking surfaces
17 Clues: Amount of food before processing • service of same size portions to each customer • production of less food than is needed for service • production of more food than is needed for service • pound per square inch, used to measure steam pressure • decrease in the yield of a recipe because of preparation process • ...
Talking about jobs 2022-08-17
Across
- this person determines guilt or innocence
- This person assist detectives on crime scenes
- This person can design, do research, work in the production department of a specific place
- This person takes calls and messages
- This person flies planes
- This person collects money
- This person sell goods/items
- this person plans and directs employees
Down
- this person report suspicious activity to a supervisor or the police
- this person provides customer service on a plane
- this person assist doctors administrating medications
- This person works with electric equipment
- This person cures people
- This person works with students
- This person plays one or more instruments
- this person drafts legal documents
16 Clues: This person cures people • This person flies planes • This person collects money • This person sell goods/items • This person works with students • this person drafts legal documents • This person takes calls and messages • this person plans and directs employees • this person determines guilt or innocence • This person works with electric equipment • ...
Happy 1 Year Frontier 2021-10-31
Across
- Our Favorite Airline
- Our main concern
- service What we do
Down
- How we feel about frontier
- What we are doing today
- what everyone at frontier are to one another
6 Clues: Our main concern • service What we do • Our Favorite Airline • What we are doing today • How we feel about frontier • what everyone at frontier are to one another
Find My Term 2025-09-05
Across
- strategy devoted towards minimizing the level of investment in the logistical system.
- the process of planning, implementing and controlling the efficient, cost effective flow and storage of raw materials, in process inventory, finished goods and related information from the point of origin to the point of consumption
- aimed at reducing the variable cost related to the movement and storage of goods.
- defined as the amount of time the customer must wait between ordering and receiving products.
- involve a firm's ability to accommodates special situations and unusual or unexpected customer requests
- the ultimate in logistics service is to do everything right and to do it right the first time
- Number, size, and location of facilities
- focuses on the development of long-term relations with key supply chain in an effort to develop and retain long-term preference and loyalty
Down
- refers to the amount of shopping time and effort that will be required on the part of the customer
- involves the combined attributes of logistics and concerns a firm's ability to peform all order-related activity
- Modes of transport
- measures the magnitude or impact of stock outs over time
- an individual or a household that purchases products and services to satisfy personal needs
- Is involved in the actual transportation of the goods and services from the place of manufacture to the place of consumption.
- refers to the fact that the location of production activities and the location of consumption are seldom the same
15 Clues: Modes of transport • Number, size, and location of facilities • measures the magnitude or impact of stock outs over time • aimed at reducing the variable cost related to the movement and storage of goods. • strategy devoted towards minimizing the level of investment in the logistical system. • ...
Principal of Business Chapter 2 2020-03-24
Across
- to feel or express sympathy or compassion
- attempting to justify or defend; deterring aggression or attack
- not involving or using words or speech (Ex. Hand motions, facial expressions, posture)
- speak or state clearly
- Relations AKA customer service refers to the way a business communicates and interacts with the public to gain and retain customers.
- someone who pays for goods or services
Down
- exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
- a group problem-solving technique in which members sit around a list ideas and possible solutions to the problem
- socially acceptable behavior
- Pointing out faults or shortcomings
- Criticism offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
- when something is based on facts not personal feelings, fictional matter, or interpretation
12 Clues: speak or state clearly • socially acceptable behavior • Pointing out faults or shortcomings • someone who pays for goods or services • to feel or express sympathy or compassion • attempting to justify or defend; deterring aggression or attack • not involving or using words or speech (Ex. Hand motions, facial expressions, posture) • ...
MARKETING TERMS 2023-02-27
Across
- MARKETING Using sports to market products
- Planning, pricing, promotion, and distribution of ideas for goods and services
- MARKET Whatever people will spend their time and money viewing or doing
- SEGMENTATION Dividing a big market into smaller groups
- Paid communication between seller and customer
- 1 of the 4 P's - Best place or best way to get the product to the consumer
- Whatever someone is willing to exchange for a good/service. One of the 4 P's.
Down
- MIX Consists of the 4 P's - Product, Price, Promotion, and Placement
- Internet Purchasing
- PLAN Includes personal selling, publicity, advertising, and sales promotion
- When brands/companies pay an athlete or celebrity to promote their product
- PLAN Gives overall direction to a company and is continually improved upon.
- MARKET Demographics of a specific group of people
- RELATIONS Any public media about a brand, company, athlete, celebrity. Can be negative or positive.
- A transaction in which money is exchanged for a good or service. Can be direct or indirect
15 Clues: Internet Purchasing • MARKETING Using sports to market products • Paid communication between seller and customer • MARKET Demographics of a specific group of people • SEGMENTATION Dividing a big market into smaller groups • MIX Consists of the 4 P's - Product, Price, Promotion, and Placement • MARKET Whatever people will spend their time and money viewing or doing • ...
12_Grocery Store 2023-12-05
Across
- checkout
- brand
- basket
- loyalty
- convenient
- cashier
- customer
- outlets
Down
- trolley
- bakery
- discount
- produce
- inventory
- aisle
- fresh
- stock
16 Clues: brand • aisle • fresh • stock • bakery • basket • trolley • loyalty • produce • cashier • outlets • checkout • discount • customer • inventory • convenient
Pearl's Values 2022-04-27
Across
- Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential.
- Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential.
- Holding ourselves accountable for how we treat others while placing value in respecting ourselves.
Down
- Deliver our individual best to drive the highest quality product, service, and work environment – ultimately providing the best possible experience for everyone we engage with.
- A commitment to be open with each other and our clients.
- Steadfast champions for embracing new ideas and implementing innovation into our products and services to constantly improve.
- Satisfaction A passion for providing outstanding service to our customers and developing positive customer relationships.
7 Clues: A commitment to be open with each other and our clients. • Holding ourselves accountable for how we treat others while placing value in respecting ourselves. • Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential. • ...
Just Global Brain Challenge #3 2024-09-17
Across
- Representation of a target customer
- Use of technology to manage marketing processes
- Interaction between customers and brand
- Account-Based Marketing
- Turning a prospect into a customer
Down
- Potential customer
- Return on Investment
- Re-engaging visitors who didn’t convert
- Identifying which channels contribute to conversion
- Marketing Qualified Lead
- Steps from awareness to conversion
- Key Performance Indicator
- Customer Relationship Management system
- Click-Through Rate
14 Clues: Potential customer • Click-Through Rate • Return on Investment • Account-Based Marketing • Marketing Qualified Lead • Key Performance Indicator • Steps from awareness to conversion • Turning a prospect into a customer • Representation of a target customer • Re-engaging visitors who didn’t convert • Interaction between customers and brand • Customer Relationship Management system • ...
Fast fashion 2023-02-19
Across
- Make certain
- An item of clothing
- A mass of diseased cells which might cause illness
- Prevent something
- Be decomposed by bacteria or other living organisms
- Forbid officially
- Intended to be thrown away after use
- A type of cloth or woven fabric
Down
- A condition in which sth is wrong with a part of someone’s body
- Bright and striking
- A result
- Something which encourages a particular activity
- Animals, such as cows and sheep, and birds, such as chickens, kept on a farm
- Make or become smaller or less
- Extremely small
- A long period when there is little or no rain
- chain A system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
- Dangerous
- Not affected by something
19 Clues: A result • Dangerous • Make certain • Extremely small • Prevent something • Forbid officially • Bright and striking • An item of clothing • Not affected by something • Make or become smaller or less • A type of cloth or woven fabric • Intended to be thrown away after use • A long period when there is little or no rain • Something which encourages a particular activity • ...
Quality Cross word- Reem 2019-03-27
Across
- Describe the culture of organization whose focus is primarily internal and tend to allow staff a lot of flexibility
- In Ontario, the Institute which administers laboratory accreditation
- are statements that clarify, or give examples, or give caution
- Are statements that described the required action and include the term “shall"
- Standards developing organizations are.....
Down
- Culture Describes those with a more broad external outreaching structure
- Is a commonly used risk assessment tool
- Documents based on high level of consensus
- Failure Cost intends to detect errors before a product/ service reaches the customer
- Is the Guru who defined Quality as providing a product or service that is "fit for use" or "fit for purpose".
- Are the "Roots" in thge Quality System Tree
- Is one of the international documents used to accredit laboratories
- Is the guru who developed the phrase (Do it right the first time)
13 Clues: Is a commonly used risk assessment tool • Documents based on high level of consensus • Are the "Roots" in thge Quality System Tree • Standards developing organizations are..... • are statements that clarify, or give examples, or give caution • Is the guru who developed the phrase (Do it right the first time) • ...
Social Studies Ch 4 L 1-2 Vocab 2021-11-04
Across
- an economy in which people are free to start their own businesses or to produce whatever goods or services they want
- to trade goods or services for other goods or services without using money
- the money a person or business earns for doing a job or providing a good or service
- the lands or goods that people or companies own
- an economy in which the government decides what goods and services can be sold
- a free enterprise system in which supply and demand determines goods and services
Down
- a rise in the usual price of many goods and services
- a country's money
- the money a business earns after all its expenses are paid
- the amount of goods or services available for a customer to buy
- who buys or uses good and services
- a person who makes goods or services to sell
- the amount of a particular good or service that consumers desire
13 Clues: a country's money • who buys or uses good and services • a person who makes goods or services to sell • the lands or goods that people or companies own • a rise in the usual price of many goods and services • the money a business earns after all its expenses are paid • the amount of goods or services available for a customer to buy • ...
Auto MLR 1: Auto Careers, Technicians & Certifications 2025-12-08
Across
- This technician works on the electrical and electronic components that power and control modern vehicles.
- This technician who focuses on the inspection, maintenance, and repair of a vehicle’s braking system to ensure safe and reliable stopping performance.
- This technician is a specialist who works on the systems that regulate a vehicle’s interior climate for comfort and safety
- The hands-on, practical training and exposure a technician gains while performing real-world tasks in a shop or service environment.
- This certification demonstrates that a technician meets industry standards for competency in automotive repair and service
- This is the key link between customers and the service department in a repair facility or dealership.
- This organization evaluates and accredits automotive training programs to ensure they meet industry standards
- This technician is a skilled professional who specializes in diagnosing, repairing, and maintaining vehicle engines.
- A leadership role within a service department that focuses on supervising and coordinating the work of automotive technicians
Down
- This technician works on the systems that allow a vehicle to steer accurately and maintain a smooth, stable ride.
- This technician is a specialist who focuses on optimizing and maintaining the systems that affect how efficiently and powerfully an engine operates
- This technician plays a critical role in ensuring the vehicle shifts smoothly, maintains fuel efficiency, and operates safely.
- This technician specializes in the inspection, maintenance, and repair of manual transmission systems and related drivetrain components
- The professional responsible for overseeing the daily operations of a vehicle service department to ensure efficiency, customer satisfaction, and profitability.
- A senior technician and supervisor who oversees the technical operations within an automotive repair shop.
15 Clues: This is the key link between customers and the service department in a repair facility or dealership. • This technician works on the electrical and electronic components that power and control modern vehicles. • A senior technician and supervisor who oversees the technical operations within an automotive repair shop. • ...
BizWord Craze 2025-05-05
Across
- This is the amount of money needed to produce or buy something
- Money spent by a company to keep the business running is called what? Spell the word.
- This term refers to a company’s legal debts or obligation
- In accounting, this term represents an entry that increases liabilities or income and decreases assets or expenses
- This term refers to an accounting entry that increases assets or expenses and decreases liabilities or equity
- This refers to all the goods a business keeps in stock
Down
- This is the amount a customer pays to buy a product or service.
- This is the total income a company earns.
- This is the money or assets put into a business by its owner.
- A person who buys goods or services from a business
- This is the most liquid form of money used for daily transactions.
- A document that shows the amount due for goods or services provided
- When a business earns more money than it spends, it makes a...?
13 Clues: This is the total income a company earns. • A person who buys goods or services from a business • This refers to all the goods a business keeps in stock • This term refers to a company’s legal debts or obligation • This is the money or assets put into a business by its owner. • This is the amount of money needed to produce or buy something • ...
Fundamentals of Food and Beverage Service-I 2025-11-08
Across
- side Side from which food is served
- service Service involving sequential serving from platters
- Small food or beverage outlet found in public areas
- service Display service allowing guests to choose their food
- service Home-style dining service
- Service where guests collect food on trays
- Menu with limited choice and fixed pricing
- service Service type most efficient for large group events
- machine Automated dispensing of food and beverages
- set Set containing salt and pepper
- service Service with pre-plated dishes from the kitchen
- side Side from which plates are cleared
Down
- Menu offering individually priced dishes
- Decorative item placed in the centre of the table
- Packed dish purchased to be eaten elsewhere
- service Service where guests help themselves from a buffet line
- / Sideboard Another name for side station used by waiters
- Combination of breakfast and lunch meal
- plate Plate kept on the left side of the cover
- service Service using spoon and fork from the left side
- service Service with minimal waiter involvement and quick turnover
- service Service where food is cooked at the guest’s table
- Linen placed for individual guest use on the table
- service Service style commonly used in hospitals and airlines
24 Clues: service Home-style dining service • Combination of breakfast and lunch meal • Menu offering individually priced dishes • Service where guests collect food on trays • Menu with limited choice and fixed pricing • Packed dish purchased to be eaten elsewhere • set Set containing salt and pepper • side Side from which food is served • ...
Marketing Vocabulary - Sherry 2025-09-08
Across
- someone who pays for goods or services
- company success
- customer loyalty
- builds customer perception
- paid notice
- trade
Down
- product offering
- manufacturing or mining or growing something for sale
- role
- set of activities related to creating, communicating delivering and exchanging offerings
- right product to right people in right time
- success depends on having the best, most innovative and cheapest product
- know your target market/customer
- an institution created to conduct business
- process of actually selling products or services
15 Clues: role • trade • paid notice • company success • product offering • customer loyalty • builds customer perception • know your target market/customer • someone who pays for goods or services • an institution created to conduct business • right product to right people in right time • process of actually selling products or services • manufacturing or mining or growing something for sale • ...
Factors to create a Kids' Clothing Boutique 2023-07-24
Across
- service: Excellent customer service is key to keeping your customers coming back.
- selection: You'll want to offer a wide variety of clothing options that appeal to your target market.
- You'll need to develop a marketing strategy that reaches your target market and drives traffic to your store.
- You'll want to set prices that are competitive with other boutiques in your area, but also allow you to make a profit.
Down
- market: Once you know who you're targeting, you can better tailor your product offerings and marketing efforts.
- Consider factors such as the proximity to other businesses, schools, and parks.
6 Clues: Consider factors such as the proximity to other businesses, schools, and parks. • service: Excellent customer service is key to keeping your customers coming back. • selection: You'll want to offer a wide variety of clothing options that appeal to your target market. • ...
Crossword BA291 : Marketing 2021-04-01
Across
- ผลิตภัณฑ์
- การส่งเสริมการขาย
- วิสัยทัศน์/เป้าหมายขององค์กร
- พฤติกรรม
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- การวิเคราะห์
- กลยุทธ์การตั้งราคาสินค้า
- กลยุทธ์
- คลังสินค้า
- ตัวแทนจำหน่าย
Down
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- การวิเคราะห์ส่วนแบ่งตลาด
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ความต้องการให้ดีขึ้น
- ความผิดทางวัฒนธรรม
- อัตราการเติบโตของยอดขาย
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • การส่งเสริมการขาย • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • การวิเคราะห์ส่วนแบ่งตลาด • ข้อมูลขนาดใหญ่/ปริมาณมาก • กลยุทธ์การตั้งราคาสินค้า • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Extraordinary Care 2023-09-21
Across
- ______ experiences make customers feel at ease and that their time is respected.
- ______ experiences make the customer feel known, understood, and valued.
- We work _____ to deliver exceptional results.
- Anticipating our customer’s future needs, thinking and acting one step ahead.
- Follow through on our promises and resolve any mistakes.
- We are _______ focused.
- We _____ to protect people, businesses, and futures with extraordinary care.
- Streamlining processes and systems to support timely interactions.
Down
- These highlight how we know we are delivering ideal customer experiences. (4 words)
- Creating consistency in customer interactions.
- Recognize your team or a colleague by sending a _____.
- Reacting quickly and positively.
- We _____ people.
- __________ care begins with you!
- The action of understanding, be aware of, and being sensitive to the thoughts, feelings, and experiences of another.
- When our honesty and transparency help our customer feel confident and secure.
- We act with honesty, ______, trust, and respect.
17 Clues: We _____ people. • We are _______ focused. • Reacting quickly and positively. • __________ care begins with you! • We work _____ to deliver exceptional results. • Creating consistency in customer interactions. • We act with honesty, ______, trust, and respect. • Recognize your team or a colleague by sending a _____. • ...
Etika customer service dan etika komunikasi dan peran customer service dalam dunia bisnis 2026-02-12
Across
- Sikap tidak emosi saat menghadapi masalah
- Pelayanan yang cepat dan tepat disebut pelayanan yang …
- Sikap menghargai pelanggan tanpa membeda-bedakan
- Sikap sabar menghadapi pelanggan yang marah
- Berpakaian rapi saat bekerja
Down
- Sikap ramah dan sopan saat melayani pelanggan
- Kemampuan memahami perasaan pelanggan
- Perilaku baik sesuai aturan
- Menyapa pelanggan dengan senyum
- Mengucapkan terima kasih kepada pelanggan adalah bentuk sikap …
10 Clues: Perilaku baik sesuai aturan • Berpakaian rapi saat bekerja • Menyapa pelanggan dengan senyum • Kemampuan memahami perasaan pelanggan • Sikap tidak emosi saat menghadapi masalah • Sikap sabar menghadapi pelanggan yang marah • Sikap ramah dan sopan saat melayani pelanggan • Sikap menghargai pelanggan tanpa membeda-bedakan • ...
Quality Quiz 2017-03-31
Across
- The request of required customer details
- The process we use to limit the variation and the number of discrepancies in quality assessments
- The evaluation of a situation or person
- Exhibiting a courteous, conscientious, and generally businesslike manner in the workplace
- Summarizing customer questions
- First Contact Resolution
- Meeting the requirements of the customer
- Process in which the effect or output of an action is 'returned' to modify the next action
Down
- Quality Assurance Specialist
- Asking qualifying questions to determine appropriate actions
- Informal way to communicate with a customer
- Customer
- The intranet site of CPL HU
- The state of being certain
- The document to define questions in order to assess CPL Technical Support Analysts
15 Clues: Customer • First Contact Resolution • The state of being certain • The intranet site of CPL HU • Quality Assurance Specialist • Summarizing customer questions • The evaluation of a situation or person • The request of required customer details • Meeting the requirements of the customer • Informal way to communicate with a customer • ...
Find the Terms 2025-09-08
Across
- an individual or a household that purchases products and services to satisfy personal needs
- involve a firm's ability to accommodates special situations and unusual or unexpected customer requests
- rate measures the magnitude or impact of stock outs over time
- strategy devoted towards minimizing the level of investment in the logistical system.
- refers to the amount of shopping time and effort that will be required on the part of the customer
- Modes of transport
- defined as the amount of time the customer must wait between ordering and receiving products.
- the ultimate in logistics service is to do everything right and to do it right the first time
Down
- refers to the fact that the location of production activities and the location of consumption are seldom the same
- focuses on the development of long-term relations with key supply chain in an effort to develop and retain long-term preference and loyalty
- Is involved in the actual transportation of the goods and services from the place of manufacture to the place of consumption.
- Number, size, and location of facilities
- the process of planning, implementing and controlling the efficient, cost effective flow and storage of raw materials, in process inventory, finished goods and related information from the point of origin to the point of consumption
- involves the combined attributes of logistics and concerns a firm's ability to peform all order-related activity
- aimed at reducing the variable cost related to the movement and storage of goods.
15 Clues: Modes of transport • Number, size, and location of facilities • rate measures the magnitude or impact of stock outs over time • aimed at reducing the variable cost related to the movement and storage of goods. • strategy devoted towards minimizing the level of investment in the logistical system. • ...
Contact Center 2023-10-20
Across
- This app allows you to update ACH's for your debit card.
- This is where you would do an address change
- Where you can communicate with customers in Central
- This transaction needs verified with customer before approving
- What program do you use to unrestrict a customer from a restricted hold?
- This app allows you to set travel exemptions on your own time.
- What SOP would you use if you needed to remember how to unlock a customer?
- Where you find SOP's
Down
- Look under this in Console to find what type of customer they are
- This is how you can log in as user to better assist a customer
- Card limit raises can be temporary or ____.
- This SOP will help you set up Quick Balance
- External Transfer Limits are found where?
- Customers must opt in to _____ to receive statements online
- At what limit do you get a manager's approval for mobile capture?
- At what level in Console does everything have to be changed first?
16 Clues: Where you find SOP's • External Transfer Limits are found where? • Card limit raises can be temporary or ____. • This SOP will help you set up Quick Balance • This is where you would do an address change • Where you can communicate with customers in Central • This app allows you to update ACH's for your debit card. • ...
Advertising Vocabulary 2018-04-15
Across
- planned activities designed to promote a product, service or business
- identifying symbol
- to encourage people to buy or want something through advertising
- to make a product or service known about in order to sell it
- short and striking or memorable phrase used in advertising
- to affect or change how someone or something develops, behaves, or thinks
Down
- a short tune or song used to advertise a product on television or the radio
- paid advertisement or promotional announcement
- online advertising in form of a small window that suddenly appears
- a type of product manufactured by a particular company under a particular name
- to appear in an advertisement saying that you use and like a product
- the name of a product made by a particular company, rather than by other companies that make similar products
- call telephone call or visit soliciting business made directly to a potential customer without prior contact
13 Clues: identifying symbol • paid advertisement or promotional announcement • short and striking or memorable phrase used in advertising • to make a product or service known about in order to sell it • to encourage people to buy or want something through advertising • online advertising in form of a small window that suddenly appears • ...
Cheers for Charity 2025-09-13
Across
- opportunity
- twinkle
- expose
- thrilled
- contribute
- counter
- variety
- frustrating
Down
- customer
- refreshing
- overhear
- spot
- mischief
- awful
- charity
- gem
16 Clues: gem • spot • awful • expose • twinkle • counter • variety • charity • customer • overhear • mischief • thrilled • refreshing • contribute • opportunity • frustrating
Product Knowledge 2022-06-22
Across
- $2,500.00 is the minimum ____ to open.
- A minimum daily balance of $2,500.00 must be maintained to obtain the Annual _______ Yield.
- An $8.00 service charge will be imposed every _______ cycle if the balance falls below a certain amount.
- That service charge will be imposed if the ____ falls below $2,500.00.
Down
- Rates for higher account balances are ____.
- This is the : _____ ____ ____ account.
- This account is for the customer looking to earn more on their _____.
7 Clues: This is the : _____ ____ ____ account. • $2,500.00 is the minimum ____ to open. • Rates for higher account balances are ____. • This account is for the customer looking to earn more on their _____. • That service charge will be imposed if the ____ falls below $2,500.00. • A minimum daily balance of $2,500.00 must be maintained to obtain the Annual _______ Yield. • ...
Share the Promise 2025-03-17
Across
- culture: The values and ideals that an organization encourages among its employees; also called organizational culture
- A phrase that is easy to remember
- point: Any interaction between a business and a customer or a potential customer
- awareness: The extent to which customers or potential customers are familiar with a brand
- culture: The values and ideals that an organization encourages among its employees; also called corporate culture
- loyalty: Customers’ allegiance to a particular brand
- personality: The projection of a brand that encompasses its values and emotional connections with consumers
- Genuine; sincere; not fake
Down
- Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
- Any paid form of nonpersonal presentation of ideas, goods or services
- marketing: Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
- Believable
- All the combined impressions and experiences associated with a particular company, good, or service
- A distinctive symbol, design, or group of letters
- The ongoing decision-making process about the use of brands
- promise: A business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations
16 Clues: Believable • Genuine; sincere; not fake • A phrase that is easy to remember • A distinctive symbol, design, or group of letters • loyalty: Customers’ allegiance to a particular brand • The ongoing decision-making process about the use of brands • Any paid form of nonpersonal presentation of ideas, goods or services • ...
Delivery Service 2025-08-30
Across
- how it began
- competition is rife
- car park venture
- muscular friends
- a little crush
- a favourite
- your pass
- a little saggy
Down
- tits and todgers
- HUD’s feet ailment
- it’s still open
- multiple use digits
- not on our walking list
- don’t leave this on
- fatty boom boom
- your favourite drive
- local boys
- Devon people
18 Clues: your pass • local boys • a favourite • how it began • Devon people • a little crush • a little saggy • it’s still open • fatty boom boom • tits and todgers • car park venture • muscular friends • HUD’s feet ailment • competition is rife • multiple use digits • don’t leave this on • your favourite drive • not on our walking list
TAKE 5 RECAP FOR 6/21 - 6/27 2019-06-27
Across
- UnitedHealthCare customers get one free retainer no matter the ______ option they choose.
- For French ______ make a Jira Ticket to Sales Follow-Up and assign to Shelby Hinton
- HQ is looking for a new _________. Check out the New Opportunties page for more information.
- If customer asks for a supervisor and you transfer to escalations they are called ______ specialist .
- For InBound French calls, please ____ to the IB Customer Serive French skill.
- Gift card Jira's are now going through COE and there are two _________. They are Invite-A-Friend and Scan/IK Gift Cards.
- Payments after the aligners have shipped should be processed in the HFD _______.
- The phone number and pin has been updated for _________ Line.
Down
- Customer cannot get scanned if they have _________.
- UnitedHealthcare customers cannot ______ discounts for aligner purchase.
- Any ______ questions always go through RCM.
- Please make sure you are using the Customer _____ Tracker
- We have new Australian Terminology. Pleas say " ______ Dentist or Orthodontist."
- If customer asks for a supervisor and they speak to a TL / TC they are called a ?
- Even if you did not receive an email for ________, sign into Grinner University to see if it has been assigned.
- We have new ______ for what to say when customers ask about " Bringing Items to the SmileShops"
- Once a gift card ____ is re-assigned back to you for customer contact, please make sure to CLOSE it.
- If an Australian customer provides their phone number and it starts with a ____ do not include that number in SmileCheck search.
18 Clues: Any ______ questions always go through RCM. • Customer cannot get scanned if they have _________. • Please make sure you are using the Customer _____ Tracker • The phone number and pin has been updated for _________ Line. • UnitedHealthcare customers cannot ______ discounts for aligner purchase. • ...
ARMS Acronym Part 2 2025-04-11
Across
- Citation Navy Achievement Medal
- Citation Navy Commendation Medal
- Citation Navy Achievement Medal (with combat distinguished v)
- Declaration distinguished Service Cross
- Citation Legion of Merit
- Declaration Medal of Honor
- Citation Medal of Honor
- Citation Joint Service Commendation Medal
- Declaration Distinguished Service Medal
- Declaration Joint Service Achievement Medal
- Declaration Legion of Merit
- Declaration Joint Service Commendation Medal
- Declaration Meritorious Service Medal
- Declaration Navy Commendation Medal
- Citation Department of Defense Service Medal
- Declaration Distinguished Flying Cross
Down
- Citation Legion of Merit (with combat distinguished v)
- Citation Distinguished Service Cross
- Citation Meritorious Service Medal
- Decoration Defense Distinguished Service Medal
- Citation Defense Distinguished Service Medal
- Citation Distinguished Service Medal
- Citation Joint Service Achievement Medal
- Decoration Department of Defense Service Medal
- Declaration Navy Achievement Medal (with combat distinguished v)
- Declaration Legion of Merit (with combat distinguished v)
- Declaration Navy Achievement Medal
- Declaration Defense Superior Service Medal
- Citation of Distinguished Flying Cross
- Citation Defense Superior Service Medal
30 Clues: Citation Medal of Honor • Citation Legion of Merit • Declaration Medal of Honor • Declaration Legion of Merit • Citation Navy Achievement Medal • Citation Navy Commendation Medal • Citation Meritorious Service Medal • Declaration Navy Achievement Medal • Declaration Navy Commendation Medal • Citation Distinguished Service Cross • Citation Distinguished Service Medal • ...
iemarks 2018-04-03
Across
- It is the portion of the customer’s purchasing that a company gets in its product categories.
- Marketing _________It builds customer relationships by transforming the marketing strategy into action.
- Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
- Human wants that are backed by buying power.
- Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
- We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
- _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
- Marketing Concept _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
- If the product’s performance falls short of expectations, the customer is ___________.
- The set of marketing tools the firm uses to implement its marketing strategy.
- States of felt deprivation
Down
- Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
- Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
- Customer ________________________ is perhaps the most important concept of modern marketing.
- ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
- It is the act of obtaining a desired object from someone by offering something in return.
- Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
- If performance matches expectations, the customer is___________
- Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.
19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...
marketing vocabuary 2018-12-10
Across
- A percentage of a business/industry that is controlled by another company
- the market a company wants to sell its products and services to, and it includes a targeted set of customers for whom it directs its marketing efforts
- A plan that is supposed to lead to sales in a business.
- the fact of being the company that sells the most of a product or service in a particular market
- It’s a business approach that reacts to the needs or wants of their customers
- It’s a type of marketing that focuses on customer needs
- A combination of product, price, place and promotion that can be controlled by a company in order to influence consumers to buy its products.
- (or unique selling proposition or USP): consideration presented by a
- An unsegmented market that is appealing to a large number of people
Down
- It’s a type of marketing that focuses on customers behaviour
- the process of a business promoting and selling products that involves selling, researching and advertising
- A business approach that is more concentrated on producing the goods what its good at rather than what the customer wants or needs
- It splits up a market into different parts to enable a business to better target its products to the relevant customers
- (or perception map): a diagrammatic technique used by asset marketers that attempts to visually display the perceptions of customers or potential customer
- It’s a part of a market that focuses on a specific product
15 Clues: A plan that is supposed to lead to sales in a business. • It’s a type of marketing that focuses on customer needs • It’s a part of a market that focuses on a specific product • It’s a type of marketing that focuses on customers behaviour • An unsegmented market that is appealing to a large number of people • ...
Supply and Demand 2023-03-21
Across
- _________ is ruled by supply and demand.
- Advertising can ______ the supply and demand.
- Two or more people or business trying to win the same customers.
- When the price of a product goes up, ________ people will want to buy it.
- the amount of goods or services available for sale.
Down
- People or organization that buy goods or services from a store or business.
- We need to __________ or to share the information of a product or a service that we sell.
- When the demand of a product is high, sellers will _________ the price.
- An act or work that is offer to help us and we pay for that.
- how much goods or services that people want.
- When the price of a product is ______, more people would like to buy.
- An item that is for sale.
- One factor that can affect supply and demand. The other factors are competition and added value.
13 Clues: An item that is for sale. • _________ is ruled by supply and demand. • how much goods or services that people want. • Advertising can ______ the supply and demand. • the amount of goods or services available for sale. • An act or work that is offer to help us and we pay for that. • Two or more people or business trying to win the same customers. • ...
Unit 1 Review 2024-02-26
Across
- something you must have to survive
- One or more owners. ‘Shares’ in the company are sold and shareholders share ownership and responsibility in running the business.
- 1 owner. Simple to start, but owner bears all responsibility and is personally liable for any business losses.
- using the internet, social media and connectivity of everything to sell your product, promote your business or otherwise connect with your customers
- More than 1 owner. Fairly simple - created by a partnership agreement that defines expectations
- motivations, hobbies, beliefs)
- The person using your good or service
Down
- intangible and you often cannot ‘see’ it
- a person who creates a venture or new business based on an opportunity they see.
- makes life easier, but isn’t a necessity
- businesses selling the exact same product or near substitutes
- age, gender, education) and what they are interested in
- a physical product that you can hold and see
13 Clues: motivations, hobbies, beliefs) • something you must have to survive • The person using your good or service • intangible and you often cannot ‘see’ it • makes life easier, but isn’t a necessity • a physical product that you can hold and see • age, gender, education) and what they are interested in • businesses selling the exact same product or near substitutes • ...
Iemarks 2018-03-03
Across
- States of felt deprivation
- Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
- It is the portion of the customer’s purchasing that a company gets in its product categories.
- Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
- We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
- ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
- Customer ________________________ is perhaps the most important concept of modern marketing.
- Human wants that are backed by buying power.
- Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
- Marketing _________It builds customer relationships by transforming the marketing strategy into action.
- If performance matches expectations, the customer is___________
Down
- Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
- _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
- The set of marketing tools the firm uses to implement its marketing strategy.
- _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
- Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
- It is the act of obtaining a desired object from someone by offering something in return.
- If the product’s performance falls short of expectations, the customer is ___________.
- Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.
19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...
Selling 2025-11-05
Across
- if you buy goods in this way, you buy large amounts of them.
- if the goods you require are out of these, they are not available.
- the name, number and expiry date on your credit card.
- a company or a person that sells goods to members of the public.
- to give someone their money back (e.g. because they are not satisfied with what they have bought).
- a person or company that sells goods in large quantities to businesses.
- a promise to return the money paid for a product or service if the customer is not satisfied.
Down
- a formal word meaning buy.
- a request by a customer for goods or services.
- a large area where there are lots of shops, usually a covered area where cars cannot go.
- to send goods to a place.
- something you buy cheaply or for less than the usual price.
- always do this to the small print before you sign a sales contract.
13 Clues: to send goods to a place. • a formal word meaning buy. • a request by a customer for goods or services. • the name, number and expiry date on your credit card. • something you buy cheaply or for less than the usual price. • if you buy goods in this way, you buy large amounts of them. • a company or a person that sells goods to members of the public. • ...
Crossword BA291 : Marketing 2021-04-01
Across
- ผลิตภัณฑ์
- การส่งเสริมการขาย
- วิสัยทัศน์/เป้าหมายขององค์กร
- พฤติกรรม
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- การวิเคราะห์
- กลยุทธ์การตั้งราคาสินค้า
- กลยุทธ์
- คลังสินค้า
- ตัวแทนจำหน่าย
Down
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- การวิเคราะห์ส่วนแบ่งตลาด
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ความต้องการให้ดีขึ้น
- ความผิดทางวัฒนธรรม
- อัตราการเติบโตของยอดขาย
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • การส่งเสริมการขาย • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • การวิเคราะห์ส่วนแบ่งตลาด • ข้อมูลขนาดใหญ่/ปริมาณมาก • กลยุทธ์การตั้งราคาสินค้า • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Credit Cards 2016-12-12
Across
- a form of currency
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- the price paid for the use of borrowing money
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- a thing given in recognition of one's service, effort, or achievement.
Down
- an advantage or profit gained from something
- the amount of money borrowed
- give money to someone for a product or service
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-09
Across
- money you get back form spending money on a credit card
- the amount of money borrowed
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- the price paid for the use of borrowing money
- give money to someone for a product or service
Down
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- an advantage or profit gained from something
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- a thing given in recognition of one's service, effort, or achievement.
- a form of currency
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Quality 2023-09-07
Across
- a group of people who work together in an organized way for a shared purpose
- a person who buys goods or a service
- (adjective)able to continue at the same level for a period of time
- a pattern or model that is generally accepted
- a particular way of doing something
Down
- a person in control of a group
- a series of actions that you take in order to achieve a result
- set of ideas or a plan for action followed by a business, a government
- a way of dealing with a complaint or problem that makes the person who complained feel happy
- the act of dealing with customers in a shop, restaurant, etc.
10 Clues: a person in control of a group • a particular way of doing something • a person who buys goods or a service • a pattern or model that is generally accepted • the act of dealing with customers in a shop, restaurant, etc. • a series of actions that you take in order to achieve a result • (adjective)able to continue at the same level for a period of time • ...
Supply Chain 2024-02-15
Across
- a person or organization that buys goods or services from a store or business.
- the sequence of processes involved in the production and distribution of a commodity.
- activities a company undertakes to promote the buying or selling of a product or service.
- the action of sharing something out among a number of recipients.
Down
- is a subset of the supply chain
- the process of recording financial transactions pertaining to a business.
- a person or organization that provides something needed such as a product or service.
- a basic material that is used to produce goods
- a building or group of buildings where goods are manufactured or assembled chiefly by machine.
- is the sale of goods and services to consumers
10 Clues: is a subset of the supply chain • a basic material that is used to produce goods • is the sale of goods and services to consumers • the action of sharing something out among a number of recipients. • the process of recording financial transactions pertaining to a business. • a person or organization that buys goods or services from a store or business. • ...
THE ACCOUNTING EQUATION 2026-01-03
Across
- The owner’s personal withdrawals of cash or other assets from the business.
- REVENUE Income earned from performing a service.
- PAYABLE A formal written promise to pay a specific sum of money at a future date.
- EXPENSE Costs paid for the use of a building or office space.
- EXPENSE Payments made in advance for protection against financial loss.
- The most liquid asset; includes coins, currency, and checks.
Down
- PAYABLE Amounts owed to suppliers for items bought on credit.
- Goods held by a business for sale to customers.
- SUPPLIES Consumable items used in the office like paper, pens, and ink.
- REVENUE Money received from a customer for goods or services not yet provided.
- RECEIVABLE Money owed to the business by customers who purchased on credit.
11 Clues: Goods held by a business for sale to customers. • REVENUE Income earned from performing a service. • The most liquid asset; includes coins, currency, and checks. • PAYABLE Amounts owed to suppliers for items bought on credit. • EXPENSE Costs paid for the use of a building or office space. • SUPPLIES Consumable items used in the office like paper, pens, and ink. • ...
TAKE 5 RECAP FOR 6/21 - 6/27 2019-06-27
Across
- For French ______ make a Jira Ticket to Sales Follow-Up and assign to Shelby Hinton
- We have new ______ for what to say when customers ask about " Bringing Items to the SmileShops"
- We have new Australian Terminology. Pleas say " ______ Dentist or Orthodontist."
- Payments after the aligners have shipped should be processed in the HFD _______.
- Customer cannot get scanned if they have _________.
- Even if you did not receive an email for ________, sign into Grinner University to see if it has been assigned.
- If an Australian customer provides their phone number and it starts with a ____ do not include that number in SmileCheck search.
- HQ is looking for a new _________. Check out the New Opportunties page for more information.
Down
- If customer asks for a supervisor and they speak to a TL / TC they are called a ?
- Gift card Jira's are now going through COE and there are two _________. They are Invite-A-Friend and Scan/IK Gift Cards.
- UnitedHealthCare customers get one free retainer no matter the ______ option they choose.
- If customer asks for a supervisor and you transfer to escalations they are called ______ specialist .
- Please make sure you are using the Customer _____ Tracker
- The phone number and pin has been updated for _________ Line.
- Any ______ questions always go through RCM.
- For InBound French calls, please ____ to the IB Customer Serive French skill.
- Once a gift card ____ is re-assigned back to you for customer contact, please make sure to CLOSE it.
- UnitedHealthcare customers cannot ______ discounts for aligner purchase.
18 Clues: Any ______ questions always go through RCM. • Customer cannot get scanned if they have _________. • Please make sure you are using the Customer _____ Tracker • The phone number and pin has been updated for _________ Line. • UnitedHealthcare customers cannot ______ discounts for aligner purchase. • ...
business vocabulary 2014-11-05
Across
- business card
- vacancy
- invoice
- salary
- production
- interview
- intern
Down
- customer
- team
- painkiller
- manager
- unemployed
- work
- boss
- promotion
- training
16 Clues: team • work • boss • salary • intern • manager • vacancy • invoice • customer • training • promotion • interview • painkiller • unemployed • production • business card
Who to call 2016-05-30
Across
- Customer calls about their charged off account that had $200 in it.
- Customer has their pin mailer, doesn't want to visit a branch, but they want to change the pin.
- Based on Frequently called numbers cheat sheet what page do you find a polish translator?
- Branch calls for help on how to open an account in touchpoint.
- Customer calls to apply for a credit card over the phone. (2 Words not credit cards)
- Who do you call for a loan beginning with the prefix 258?
Down
- Customer calls to pay their safety deposit box fee.
- Wealth Management customer calls to order new debit card. (2 Words)
- Customer calls having issues making mobile deposits. (2 Words)
- You forgot your lan id and cant get into your computer.
- Customer calls to verify transaction and they say they didn't make the purchases.
- Customer calls saying they have a message left from bank of the west. You find a note on touchpoint offering billpay, if they wanted to speak with that person who do you call?
- What page can you fine the address for customers to mail a letter to Nandita Bakhshi?
- Customer needs to add savings account to debit card today to transfer funds. (All Reg D transfers used)
14 Clues: Customer calls to pay their safety deposit box fee. • You forgot your lan id and cant get into your computer. • Who do you call for a loan beginning with the prefix 258? • Customer calls having issues making mobile deposits. (2 Words) • Branch calls for help on how to open an account in touchpoint. • ...
Marketing Vocabulary - {Emily} 2025-09-07
Across
- trade
- give money
- the process of actually selling product or services
- 4Ps, goods
- know your target market/customer
- builds customer perception
- 4Ps, price of products
- customer loyalty
Down
- product offering
- a set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others
- utility
- make customers happy
- uses paid notices in different forms of media to draw public attention
- 4Ps, store
- 4Ps, sale
15 Clues: trade • utility • 4Ps, sale • give money • 4Ps, store • 4Ps, goods • product offering • customer loyalty • make customers happy • 4Ps, price of products • builds customer perception • know your target market/customer • the process of actually selling product or services • uses paid notices in different forms of media to draw public attention • ...
elements of the marketing mix 2024-01-01
Across
- The strategic decisions made to influence the target market.
- The unique set of features and benefits that differentiates a product from competitors.
- The various channels and locations where customers can access the product
- The overall design, packaging, and branding of the product.
- The tangible or intangible offering that satisfies customer needs
Down
- The process of deciding how much to charge for a product or service.
- The physical or digital space where the product is available to customers.
- The amount of money customers are willing to pay for a product or service
- The activities undertaken to make the product known and desirable to the target audience.
- The communication strategy used to inform and persuade the target audience.
10 Clues: The overall design, packaging, and branding of the product. • The strategic decisions made to influence the target market. • The tangible or intangible offering that satisfies customer needs • The process of deciding how much to charge for a product or service. • The amount of money customers are willing to pay for a product or service • ...
Business Vocabulary 2023-10-25
Across
- The provider of goods and services.
- A coherent, ready-to-use deliverable that is of value to the customer.
- Something unnecessary, but desired.
- The total amount of a good or service available for consumption.
- Physical products that are either purchased or produced for the purpose of being sold.
- The desire consumers have for a good or service.
Down
- The buyer of goods and services.
- Something necessary or required for life.
- A legal entity separate from its owners made up of individuals, groups, or other corporations, that has the power to conduct business and to own property, assets, and liabilities.
- Any factor that’s necessary to accomplish a goal or carry out an activity.
10 Clues: The buyer of goods and services. • The provider of goods and services. • Something unnecessary, but desired. • Something necessary or required for life. • The desire consumers have for a good or service. • The total amount of a good or service available for consumption. • A coherent, ready-to-use deliverable that is of value to the customer. • ...
World Quality Day 2022-11-04
Across
- The inability of an item, product or service to perform required functions on demand due to one or more defects
- A form that is used for collecting data
- diagram that displays a reporting or relationship hierarchy
- A tool for organizing, summarizing and depicting data in graphic form
- A product or service that fails to meet agreed to customer requirements
Down
- Technique used to generate ideas
- A tool for ensuring all important steps or actions in an operation have been taken
- A target or goal to be achieved
- Closeness between an recorded value and accepted value
- Japanese terms used to organizes the workplace, keeps it neat and clean, establishes standardized condition and maintains discipline to sustain the effort
10 Clues: A target or goal to be achieved • Technique used to generate ideas • A form that is used for collecting data • Closeness between an recorded value and accepted value • diagram that displays a reporting or relationship hierarchy • A tool for organizing, summarizing and depicting data in graphic form • ...
Marketing Mix 2023-01-09
Across
- this is an alternative name for the marketing mix
- _____ Endorsement occurs when a business choose an influential person to promote their product
- this includes any strategies a business may use to make customers aware of their product and persuade them to buy it
- this is the monetary value a business places on a product
- this is where a customer can expect to be able to buy a product
Down
- this is an intangible product
- This is the term used to describe selling products online
- _____ pricing occurs when a business chooses to price their products similarly to their competitors
- this is a tangible product
- This is the good or service a business offers for sale
10 Clues: this is a tangible product • this is an intangible product • this is an alternative name for the marketing mix • This is the good or service a business offers for sale • This is the term used to describe selling products online • this is the monetary value a business places on a product • this is where a customer can expect to be able to buy a product • ...
ESB Miscellaneous Terms 2025-10-22
Across
- An intangible service or skill that is performed.
- An individual or business that purchases goods and services from a business.
- is an independent government agency specializing in providing small businesses with assistance
- Fit, The stage where a business's sales are high and continue to grow
- signed agreement stating that an entity will not disclose information agreed
- A tangible item.
- A minimum viable product (MVP) is an inexpensive preliminary product to test the product idea.
Down
- agreement between employee and a company outlining obligations and terms of employment.
- of Commerce, A local agency with information on participating local businesses.
- A preliminary product with minimum viability, from which to test and develop.
10 Clues: A tangible item. • An intangible service or skill that is performed. • Fit, The stage where a business's sales are high and continue to grow • An individual or business that purchases goods and services from a business. • signed agreement stating that an entity will not disclose information agreed • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- use of air transmission media
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- a digital subscriber line modem
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- the phone company building that connects the customer’s network to the provider’s switching network.
- point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a pair of copper wires that connects the demarc to the closest switching office (central office).
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- translates analog signals our ears can hear into a digital stream for transfer across a digital network.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- a channel access method that’s used by various radio communication technologies
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- first generation cellular technology
- copper wire or glass fiber to carry bits as voltages or light pulses
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- what links together the thousands of devices connected to the provider’s cloud.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- an artificial satellite stationed in space for telecommunications purposes.
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
Down
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- fiber to the premises, a new option for connecting homes and business to the internet.
- (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- the cable from the provider's demarc to the customer equipment
- Plain old telephone service
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- modem, phone call
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- a WAN technology in which variable-length packets are transmitted by switching.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- the maximum speed at which the frame relay interface can transmit.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
48 Clues: modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
Everything Outbound 2023-06-02
Across
- customer says hello and the line goes blank
- introducing yourself by your name, place you are calling from, and letting the customer know you are on a recorded line 2 words
- process used for effective rebutting
- dispo used when a customer is in contract
- question on script asked to get the customer to the right place or make sure that they qualify to be transferred 2 words
- customer answers and is speaking to someone in the back ground 2 words
- What you do when you transfer to CARE 2 words
- system used to check unplanned time balance
Down
- not pausing or saying rebuttals in question format 2 words
- a chance in a phone call to ask more information or rebuttal
- number of minutes you must wait before cold transferring a resi
- the okay given by a customer too transfer them
- system used to put in PTO
- number of days that is the maximum amount of time customer can have left in contract in order to transfer
- a question asked to dig deeper on a subject brought up in conversation 3 words
15 Clues: system used to put in PTO • process used for effective rebutting • dispo used when a customer is in contract • customer says hello and the line goes blank • system used to check unplanned time balance • What you do when you transfer to CARE 2 words • the okay given by a customer too transfer them • not pausing or saying rebuttals in question format 2 words • ...
Marketing 2022-12-25
Across
- describes a blend of promotional variables chosen by marketers to help a firm reach its goals.
- the focal point of all marketing activities.
- is a foundation model for businesses, historically centered around product, price, place, and promotion.
- refers to where your product or service will be sold.
- refers to anyone directly or indirectly involved in the business side of the enterprise.
Down
- is done through popular audio visual and print media.
- an article or substance that is manufactured or refined for sale.
- Marketing mix is ---- as it keeps changing.
- 4Ps of marketing mix are ---- of each other.
- number of Ps make up the necessary marketing mix that a business must have to advertise a product or service.
10 Clues: Marketing mix is ---- as it keeps changing. • the focal point of all marketing activities. • 4Ps of marketing mix are ---- of each other. • is done through popular audio visual and print media. • refers to where your product or service will be sold. • an article or substance that is manufactured or refined for sale. • ...
Iemarks 2018-03-03
Across
- _______Concept is the idea that consumers will favor products that offer the most quality, performance, and features and that the organization should therefore devote its energy to making continuous product improvements
- Customer __________ depends on the product’s perceived performance relative to a buyer’s expectations.
- Marketing __________ is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
- States of felt deprivation
- Market __________ are some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
- If performance matches expectations, the customer is___________
- Intentional activities which immerse people within your brand through the stimulation of their senses, which results in a positive, emotional tie to your company.
- _____________ Concept is the idea that a company’s marketing decisions should consider consumers’ wants, the company’s requirements consumers’ long-run interests, and society’s long-run interests.
- Human wants that are backed by buying power.
- It is the act of obtaining a desired object from someone by offering something in return.
Down
- Customer ________________________ is perhaps the most important concept of modern marketing.
- It is the portion of the customer’s purchasing that a company gets in its product categories.
- If the product’s performance falls short of expectations, the customer is ___________.
- ________ Concept - The idea that consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort.
- Customer __________ is the total combined customer lifetime values of all of the company’s current and potential customers.
- Marketing _________It builds customer relationships by transforming the marketing strategy into action.
- The set of marketing tools the firm uses to implement its marketing strategy.
- Activities or benefits offered for sale that are essentially intangible and do not result in the ownership of anything.
- We defined __________ as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
19 Clues: States of felt deprivation • Human wants that are backed by buying power. • If performance matches expectations, the customer is___________ • The set of marketing tools the firm uses to implement its marketing strategy. • If the product’s performance falls short of expectations, the customer is ___________. • ...
JOB SALESMAN 2026-02-06
Across
- apa arti customer tidak terlalu butuh dalam bahasa inggris
- mulai menetukan product yang sesuai dengan kebutuhan customer di sebut
- apa arti acceptante dalam bahasa indonesia
- menyampaikan kebutuhannya & menanyakan produk yang sesuai dengan kebutuhan tersebut yaitu costumer baru…
- apa arti unclear dalam bahasa indonesia
- apa arti indfferent dalam bahasa indonesia
- tidak yakin pada kemampuan diri sendiri termasuk hal yang menyebabkan kepercayaan diri menjadi
- apa arti skepticism dalam bahasa indonesia
- barang pengganti jika barang yang di cari kosong di sebut barang
Down
- penguasaan product knowledge & program promosi oleh personil toko sebagai sumber informasi bagi customer adalah
- pelengkap dari barang yang di beli customer di sebut barang
- apa yang harus kita ucapkan setelah customer membeli barang di toko anda
- barang baru yang ada di alfamidi di sebut produk
- pada saat transaksi scan barang di area
- pada saat customer memilih barang/terlihat bingung di area
15 Clues: pada saat transaksi scan barang di area • apa arti unclear dalam bahasa indonesia • apa arti acceptante dalam bahasa indonesia • apa arti indfferent dalam bahasa indonesia • apa arti skepticism dalam bahasa indonesia • barang baru yang ada di alfamidi di sebut produk • apa arti customer tidak terlalu butuh dalam bahasa inggris • ...
Sales BDC Crossword Puzzle 2025-09-17
Across
- Another word for phone outreach
- Business Development Center
- Popular Korean car brand
- BDC often log all customer info into that system
- What BDC reps set for customers
- What a sales rep wants to close
- A customer who shows up without an appointment
- Often sent to customers after an appointment or purchase
Down
- What a customer might raise before committing
- German brand known for "Das Auto"
- The person buying the vehicle
- A common way to reach customers besides phone calls
- When a customer comes to the dealership after setting an appointment
- Japanese brand
14 Clues: Japanese brand • Popular Korean car brand • Business Development Center • The person buying the vehicle • Another word for phone outreach • What BDC reps set for customers • What a sales rep wants to close • German brand known for "Das Auto" • What a customer might raise before committing • A customer who shows up without an appointment • ...
Polina and Alex 2021-02-23
Across
- money that a government collects
- cost the amount of money charged to a customer
- to leave out or not include
Down
- valuable
- price the amount a product will cost
- tax an extra charge added to purchase
- money that is paid for some service
7 Clues: valuable • to leave out or not include • money that a government collects • money that is paid for some service • price the amount a product will cost • tax an extra charge added to purchase • cost the amount of money charged to a customer
Role and Responsibilities 2020-08-23
Across
- ......... manager
- Every role has a set of .......
- a set of expected behavior by an individual towards achievement of a goal assigned to that individual in an organization
- ............ service manager
Down
- Every responsibility is fulfilled through a set of ......
- ............. implementer
- Sales and ......... developer
7 Clues: ......... manager • ............. implementer • ............ service manager • Sales and ......... developer • Every role has a set of ....... • Every responsibility is fulfilled through a set of ...... • a set of expected behavior by an individual towards achievement of a goal assigned to that individual in an organization
Brands 2023-07-10
Across
- friendly not harmful to the environment
- manufactured to look attractive and serves its function also.
- of excellent quality
Down
- service exceeds customer expectations
- Value worth its money
- liked by many people
- consistently good in quality or performance; able to be trusted.
7 Clues: liked by many people • of excellent quality • Value worth its money • service exceeds customer expectations • friendly not harmful to the environment • manufactured to look attractive and serves its function also. • consistently good in quality or performance; able to be trusted.
Brands 2023-07-10
Across
- not harmful to the environment
- exceeds customer expectations
- worth its money
- of outstanding standard
Down
- manufactured to look attractive and serves its function also.
- consistently good in quality or performance; able to be trusted.
- liked by many people
7 Clues: worth its money • liked by many people • of outstanding standard • exceeds customer expectations • not harmful to the environment • manufactured to look attractive and serves its function also. • consistently good in quality or performance; able to be trusted.
Crossword 2025-10-21
Across
- the internal attributes and resources that provide a competitive advantage over rivals
- unfavorable external factor that would negatively impact the business's performance
- amount of goods or service that is available to consumers
- quantity of a good or service that consumers are able to purchase
- physical products that can be bought, sold, and owned
Down
- an intangible activity, benefit, or experience provided to a customer in exchanger for value
- a favorable situation that a business can capitalize on for profit
- rivalry between companies fighting for the same customers, resources, and market share
- internal limitations, disadvantages with an organization that hinder its performance and growth
- financial gain a business make when its total revenue exceeds its total expenses
10 Clues: physical products that can be bought, sold, and owned • amount of goods or service that is available to consumers • quantity of a good or service that consumers are able to purchase • a favorable situation that a business can capitalize on for profit • financial gain a business make when its total revenue exceeds its total expenses • ...
Crossword BA291 : Marketing 2021-04-01
Across
- ผลิตภัณฑ์
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- พฤติกรรม
- การวิเคราะห์
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- กลยุทธ์
- การวิเคราะห์ส่วนแบ่งตลาด
Down
- อัตราการเติบโตของยอดขาย
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- ความผิดทางวัฒนธรรม
- วงจรชีวิตผลิตภัณฑ์
- กลยุทธ์การส่งเสริมการตลาด
- ความต้องการให้ดีขึ้น
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ตัวแทนจำหน่าย
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- วิสัยทัศน์/เป้าหมายขององค์กร
- คลังสินค้า
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • ความผิดทางวัฒนธรรม • วงจรชีวิตผลิตภัณฑ์ • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • ข้อมูลขนาดใหญ่/ปริมาณมาก • การวิเคราะห์ส่วนแบ่งตลาด • กลยุทธ์การส่งเสริมการตลาด • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Crossword BA291 : Marketing 2021-04-01
Across
- วงจรชีวิตผลิตภัณฑ์
- อัตราการเติบโตของยอดขาย
- กลยุทธ์
- ตัวแทนจำหน่าย
- แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ
- ความต้องการให้ดีขึ้น
- คลังสินค้า
- การวางตำแหน่งสินค้าคือการสร้างจุดขายให้กับสินค้าของเรา
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- ความผิดทางวัฒนธรรม
- พฤติกรรม
Down
- การวิเคราะห์
- ผลิตภัณฑ์
- พาร์ทเนอร์หรือคู่ค้าหลักของธุรกิจที่มีความเกี่ยวข้องกับการดำเนินธุรกิจของบริษัท
- คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า
- ข้อมูลขนาดใหญ่/ปริมาณมาก
- การวิเคราะห์ส่วนแบ่งตลาด
- ระบบการจัดส่งสินค้า รวมไปถึงการบริหารสินค้าคงคลัง การจัดการบรรจุหีบห่อ
- กระบวนการต่างๆ ที่ทำให้เกิดสินค้าขึ้นมาตั้งแต่ก่อนและหลังการผลิตสินค้าจนไปถึงมือผู้บริโภค
- วิสัยทัศน์/เป้าหมายขององค์กร
- กลยุทธ์การส่งเสริมการตลาด
21 Clues: กลยุทธ์ • พฤติกรรม • ผลิตภัณฑ์ • คลังสินค้า • การวิเคราะห์ • ตัวแทนจำหน่าย • วงจรชีวิตผลิตภัณฑ์ • ความผิดทางวัฒนธรรม • ความต้องการให้ดีขึ้น • อัตราการเติบโตของยอดขาย • ข้อมูลขนาดใหญ่/ปริมาณมาก • การวิเคราะห์ส่วนแบ่งตลาด • กลยุทธ์การส่งเสริมการตลาด • วิสัยทัศน์/เป้าหมายขององค์กร • คุณค่าของแบรนด์ที่ส่งมอบให้ลูกค้า • แบบจำลองบุคคล ที่เป็นลูกค้าในอุดมคติของธุรกิจ • ...
Rules to Ship and more! 2021-02-08
Across
- A reference so a customer can go pay for their order
- Required for deliveries, charge and ecom pick ups
- A unique number for the associate on the MPOS station
- Customer is taking now
- What I do to Quantities before sending customer to yard
- MOD of items purchased through MPOS with no sale recalled
- Only generated for deliveries
- POS is short for
Down
- What the M in MPOS stands for
- Charge carry out or Ecom Pick Up will say this
- Order status on receipt with multiple MODs
- The 'D' in MOD
- Which copy do I put a line through?
- Confirm both this and quantities
- Customer is taking later
15 Clues: The 'D' in MOD • POS is short for • Customer is taking now • Customer is taking later • What the M in MPOS stands for • Only generated for deliveries • Confirm both this and quantities • Which copy do I put a line through? • Order status on receipt with multiple MODs • Charge carry out or Ecom Pick Up will say this • Required for deliveries, charge and ecom pick ups • ...
Expansys Crossword 2017-09-28
Across
- We open it when a customer had a change of mind
- It is scheduled when we need to take something back from the customer
- The company that ships to Continental Europe
- Option for customers to pay on monthly installments
- The customer needs to send it to us, in case his bank transfer payment has been delayed
- We send it to the customer when they have received their accessory broke in the first 6 months
- The system where we open refund requests, etc
- The system we use for processing orders
Down
- When the customer has paid us more money than needed
- The process of the funds being frozen into the customer's account (CC payments)
- How we submit the tickets, when assigning them to somebody
- We open it when something wrong happened with the delivery
- How we submit the tickets, when awaiting response from the customer
- You can turn to this team, in case you see that the customer's order has been declined for unknown reasons
- System that we use for processing customer e-mails
15 Clues: The system we use for processing orders • The company that ships to Continental Europe • The system where we open refund requests, etc • We open it when a customer had a change of mind • System that we use for processing customer e-mails • Option for customers to pay on monthly installments • When the customer has paid us more money than needed • ...
Chapter 13.1 Key Terms Created by: Dalton Miller 2014-01-14
Across
- The point at which total revenues, or sales, equal the total costs and expenses for making and distributing a product or service
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- A pathway to direct products to customers
- Distribution of goods or services the producer directly to the customer
Down
- Distribution involving one or more intermediaries
- The four main elements of marketing , also called the four P's: product, place, price, and promotion. It sometimes includes a fifth P, for people.
- A strategy to build customer relations
- A group of customers who share common wants and needs
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services the producer directly to the customer • the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services • ...
Chapter 13.1 Key Terms Created by: May Huff 2015-01-11
Across
- A strategy to build customer relations
- Distribution involving one or more intermediaries
- Distribution of goods or services from the producer directly to the customer
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
Down
- A group of customers who share common wants and needs
- A pathway to direct products to customers
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Marketing 301 2022-03-02
Across
- Manage three 'Ps'
- Route to Active Consumer
- What is the Customer Really Buying
- Term, Design,Symbol to Distinguish
- Recoup Investment
- Manage this with Customer
- Preserve this type of Value
- Consumers with Similar Characteristics
- Environment That Affects Purchasing Power
- Maslow's Level 2
Down
- On Which Segment Will I Focus
- Business Self Analysis
- Data used before
- Features Over and Above
- Environment with Suppliers and Competitors
- Hold Place in Consumer's Mind
- What could go wrong?
- Perceived Benefits / Price
- 2nd Piece in the Life Cycle
- Study of Human Populations
- Marketing is _ Customer Needs
21 Clues: Data used before • Maslow's Level 2 • Manage three 'Ps' • Recoup Investment • What could go wrong? • Business Self Analysis • Features Over and Above • Route to Active Consumer • Manage this with Customer • Perceived Benefits / Price • Study of Human Populations • 2nd Piece in the Life Cycle • Preserve this type of Value • On Which Segment Will I Focus • Hold Place in Consumer's Mind • ...
Chapter 13.1 key terms crated by:Brendan Hargis 2017-01-09
Across
- A pathway to direct products to consumers
- The point at which total revenues,or sales,equal total costs and expenses of making and distributing a product or service
- Distribution of goods or services from the producer directly to the customer
- The four main elements of marketing,also called the four p's:product,place,price,and promotion.It sometimes includes a fifth P,for people
Down
- A group of customers who share common wants and needs
- A strategy to build customer relations
- Distribution involving one or more intermediaries
- The process of planning,pricing,promoting,selling,and distributing ideas,goods,and services
8 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • The process of planning,pricing,promoting,selling,and distributing ideas,goods,and services • ...
13.1 key terms created by Elizabeth Neal 2018-01-05
Across
- distribution of goods or services from the producer directly to the customer
- a group of customers who share common wants and needs
- a strategy to build customer relations
Down
- distribution involving one or more intermediaries
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- the point at which total revenues, or sales, equal costs and expenses of making and distributing a product or service
- the four main elements of marketing, also called the four Ps: product, place, price, and promotion it sometimes includes a fifth P, for people
- a pathway to direct products to customers
8 Clues: a strategy to build customer relations • a pathway to direct products to customers • distribution involving one or more intermediaries • a group of customers who share common wants and needs • distribution of goods or services from the producer directly to the customer • ...
Promotional Methods 2013-10-24
Across
- Involves selling, supplying or promoting products and services directly yo the customer
- Call centres make calls to potential customers using names & telephone numbers from a database
- Promotion Activities excluding advertising
- Involves giving financial support to an organisation, an individual, an activity or an event.
- Send direct mail to the customer, usually considered as "JUNK MAIL"
- Aiming to influence individuals to buy the product or service e.g. TV or Radio, posters, logos and messages on the side of the bus
Down
- Response Advertising Advertisements in magazines/Newspapers and urging customers to contact them
- Order Direct sales to customers over the internet
8 Clues: Promotion Activities excluding advertising • Order Direct sales to customers over the internet • Send direct mail to the customer, usually considered as "JUNK MAIL" • Involves selling, supplying or promoting products and services directly yo the customer • Involves giving financial support to an organisation, an individual, an activity or an event. • ...
Chapter 13.1 Key Terms Created by: May Huff 2015-01-11
Across
- A group of customers who share common wants and needs
- The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
- Distribution involving one or more intermediaries
- A pathway to direct products to customers
Down
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people
- A strategy to build customer relations
- Distribution of goods or services from the producer directly to the customer
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
8 Clues: A strategy to build customer relations • A pathway to direct products to customers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Business terms 2013-10-11
Across
- A non-tangible good to help a customer
- Protection from your product being copied
- A tangible product that can be bought and sold
- A symbol that is recognisable for customers
- Someone who uses a product
- The diagram used to map ideas
- Used for different ways of thinking
Down
- The legal ownership of a brand or product
- People who work for your business
- A group of customers a company aims to sell to
- A TV show where people display their products/companies
11 Clues: Someone who uses a product • The diagram used to map ideas • People who work for your business • Used for different ways of thinking • A non-tangible good to help a customer • The legal ownership of a brand or product • Protection from your product being copied • A symbol that is recognisable for customers • A group of customers a company aims to sell to • ...
Vocabulary Revision 2021-01-25
Across
- a person who buys item or a service
- the opposite of heavy
- a building where people can go to view works of art，science or history
- a condition in which your throat is red and feels painful
- the opposite of wide
- the taste of pills
Down
- a good mood, same meaning as happy
- the winner of first place in a competition
- one of the oldest modes of public transport in Hong Kong
- the opposite of strong
- the taste of sugar
11 Clues: the taste of sugar • the taste of pills • the opposite of wide • the opposite of heavy • the opposite of strong • a good mood, same meaning as happy • a person who buys item or a service • the winner of first place in a competition • one of the oldest modes of public transport in Hong Kong • a condition in which your throat is red and feels painful • ...
TCCL Crossword 2020-07-30
Across
- The location of the Hispanic Resource Center.
- The computer program we use the most.
- This brings the library to people.
- The browser-based customer service recorder that is easy to forget about.
- The location of the African American Resource Center.
Down
- The location of the American Indian Resource Center.
- How we track and record incidents.
- How customers get books we don't have.
- This resource center is at Hardesty Regional Library.
- How we serve our customers during the pandemic.
- The Tulsa City County Library mascot.
11 Clues: How we track and record incidents. • This brings the library to people. • The computer program we use the most. • The Tulsa City County Library mascot. • How customers get books we don't have. • The location of the Hispanic Resource Center. • How we serve our customers during the pandemic. • The location of the American Indian Resource Center. • ...
Friedman Chapter 7: Closing the Sale 2023-10-12
Across
- It is nearly impossible to help anyone who does not have the ambition or ________ to be successful.
- ____________ to close the sale, is more important than any specific technique you might use.
- This close means you are assuming the customer will purchase the item such as offering to bring it to the register for them.
- This close is the most overused in today's retail selling environment, "this is the last one we have in stock".
- The attempt to close and the corresponding ____________ on what you did right and wrong serve as the best teacher in learning to close the sale.
- This technique usually requires more courage than some of the other closing techniques, it often can provide the most effective means of pushing an indecisive customer over the fence.
- One suggestion for the Do something _________ close is to ask the customer if you can call the person whom the item is being purchased for.
- The most common problems that occur in sales situations are caused by some type of personality conflict, a lack of technical expertise, or the basic inability to close.
- Signals that the customer is ready to and willing to buy.
- Using the to the ______ close can appease your price driven customer by making that person feel like you are trying to get them the lowest price.
Down
- This reference close lets your customer know that someone else bought it and is satisfied with the purchase.
- This is an outstanding technique because it endeavors to both sell an item and add on to it at the same time.
- Every customer has a different set of values and _______________.
- The more __________ the customer gets about a piece of merchandise, the easier it will be to sell that merchandise.
- __________/or questions discourage the customer from saying no to your request for the sale.
- This is called the ___________ technique because it turns the questions back to the customer.
16 Clues: Signals that the customer is ready to and willing to buy. • Every customer has a different set of values and _______________. • ____________ to close the sale, is more important than any specific technique you might use. • __________/or questions discourage the customer from saying no to your request for the sale. • ...
Marketing Dynamics 2016-09-06
Across
- involves making products available
- anything that could be bought or sold
- analysis helps a company determine its strength and weakness
- process of physically delivering goods to customers
Down
- the amount of money requested or exchanged for a product
- market specific group of customers
- reviewing or predict future sales and reverie
- is the process of telling people about the product
- mix a plan or action for marketing a product
- an action that can be done for you
- someone buying the product
11 Clues: someone buying the product • market specific group of customers • involves making products available • an action that can be done for you • anything that could be bought or sold • mix a plan or action for marketing a product • reviewing or predict future sales and reverie • is the process of telling people about the product • ...
Basics of Economy Puzzle 2021-10-06
Across
- When a business or entrepreneur does something for you
- The amount of something kept
- Things you would like to have
- The founder and owner of a business
- Another word for products
Down
- When you come into a shop, you are a...
- When you buy something, you are a...
- The arena of commercial dealings
- The use of money, resources, and means of production
- The things you cannot live without
- How much of a product or service is wanted or not wanted
11 Clues: Another word for products • The amount of something kept • Things you would like to have • The arena of commercial dealings • The things you cannot live without • The founder and owner of a business • When you buy something, you are a... • When you come into a shop, you are a... • The use of money, resources, and means of production • ...
PDiC #1 - Digital x PLMM 2023-02-13
Across
- MEP is the acronyms for Market Execution _____
- Project Discovery use _____ methodology for its development
- DMS is the acronyms for _____ Management System
- The 3 pillars that PLMM focus into are Privilege & Rewards, Vehicle Performance and Protection and ________.
Down
- Customer can now redeem MESRA points using their ____ number with the introduction of Cardless MESRA
- PLMM aim to convert all Grab drivers to PETRONAS Syntium and service their cars at PETRONAS ________ as panel workshop
- Nationwide deployment of Cardless MESRA is planned to be completed in ___ 2023
- Customer can register for Cardless MESRA via _____ platform and activate the 6 digit passwords
8 Clues: MEP is the acronyms for Market Execution _____ • DMS is the acronyms for _____ Management System • Project Discovery use _____ methodology for its development • Nationwide deployment of Cardless MESRA is planned to be completed in ___ 2023 • Customer can register for Cardless MESRA via _____ platform and activate the 6 digit passwords • ...
SCRAPPY | Policies 2023-07-28
Across
- When a first contactor completes an application, who is it passed to?
- Customer calls in applying for their 2nd through 6th loan, they were garnished on their first, how many months must we wait before we can proceed with another application?
- A Customer must have 2500 points to redeem a _______ ________
- Customer calls in to add more funds. They have an active loan with us and on their previous loan, they were garnished. They have made 4 or more on time payments. What must they do in order to receive additional funds?
- To have TPPA on file, we must also have this on file.
- Customer's family member calls in informing us they have died. They cannot find a death certificate, what other document would we accept?
- A customer can be within ____ days of meeting our 3 month employment requirement in order for us to proceed with an application.
- The 4 things we need to confirm for every payment are method, date, amount and __________.
Down
- A 3rd Party agency calls in wanting to discuss details on a customer's account. What do we need to make sure we have before continuing the call with the 3rd party agency?
- Customer paid off their last loan through their bank account, they have never had an R01 and do not need an ACH BS, they must at least be applying for their ___ loan in order for this scenario to be true.
- Exclusive customer calls in, DEMOS have been recently updated, what up to date documentation do we need to make sure they have on file?
- Customer uploads PS1-2 and a current military ID, what other documentation do we need?
- Customer calls in to make a payment, we haven't spoken with them in over 2 months, what do we need to get from them?
- A type of communication method we use with customers.
- A customer is connected to another account. The comment indicating the connection is _______.
- For some retirement customers, they do not receive and awards letter, instead they may receive a tax form or a ___________.
- If a customer has an ACH payment due on 07/31 and they paid off online at 6pm on 07/28, what is the word we use for their loan balance?
- Only residents of UT or ID that are on their 2nd loan could potentially receive their funds through a ______________.
18 Clues: To have TPPA on file, we must also have this on file. • A type of communication method we use with customers. • A Customer must have 2500 points to redeem a _______ ________ • When a first contactor completes an application, who is it passed to? • Customer uploads PS1-2 and a current military ID, what other documentation do we need? • ...
JOB SALESMAN 2026-02-06
Across
- barang baru yang ada di alfamidi di sebut produk
- apa arti unclear dalam bahasa indonesia
- apa arti acceptante dalam bahasa indonesia
- penguasaan product knowledge & program promosi oleh personil toko sebagai sumber informasi bagi customer adalah
- apa yang harus kita ucapkan setelah customer membeli barang di toko anda
- pelengkap dari barang yang di beli customer di sebut barang
Down
- apa arti customer tidak terlalu butuh dalam bahasa inggris
- apa arti skepticism dalam bahasa indonesia
- hal tidak yakin pada kemampuan diri sendiri termasuk hal yang menyebabkan kepercayaan diri menjadi
- mulai menetukan product yang sesuai dengan kebutuhan customer di sebut
- pada saat transaksi scan barang di area
- barang pengganti jika barang yang di cari kosong di sebut barang
- apa arti indfferent dalam bahasa indonesia
- pada saat customer memilih barang/terlihat bingung di area
- menyampaikan kebutuhannya & menanyakan produk yang sesuai dengan kebutuhan tersebut yaitu costumer baru…
15 Clues: apa arti unclear dalam bahasa indonesia • pada saat transaksi scan barang di area • apa arti skepticism dalam bahasa indonesia • apa arti acceptante dalam bahasa indonesia • apa arti indfferent dalam bahasa indonesia • barang baru yang ada di alfamidi di sebut produk • apa arti customer tidak terlalu butuh dalam bahasa inggris • ...
Opening a Bank Account 2022-03-30
Across
- - form to fill out with personal information
- - record of the money a customer has at a bank
- - a small charge you pay for service
- - once a month
Down
- - a record of account activity
- - the person in charge of the bank
- - automatic teller machine
7 Clues: - once a month • - automatic teller machine • - a record of account activity • - the person in charge of the bank • - a small charge you pay for service • - form to fill out with personal information • - record of the money a customer has at a bank
Price Planning and Strategies 2024-02-27
Across
- Margin: The percentage of revenue that exceeds the cost of goods sold, indicating how efficiently a company is managing its costs.
- -oriented Pricing: Setting prices based on the costs of production, ensuring that costs are covered while generating a profit.
- Share: The percentage of total sales in a market that is captured by a specific company or product.
- A pricing strategy where products are consistently priced low, offering value to customers.
- The financial gain obtained when the revenue earned from selling a product or service exceeds the total costs incurred in producing that product or service.
- The practice of charging excessive prices for goods, especially during emergencies when there is a high demand.
- Products sold at a loss to attract customers who are likely to buy other, more profitable products.
- and Expenses: The expenses incurred in producing a product or service, including factors like labor, materials, and overhead costs.
- -oriented Pricing: Setting prices based on customer demand, adjusting prices to maximize sales.
- Pricing: Setting prices based on competitors' prices to stay competitive in the market.
Down
- Pricing: Pricing strategies that end prices in odd or even numbers to influence consumer perception.
- Situations where a single company or group owns all or nearly all of the market for a particular type of product or service.
- Point: The level of sales at which total revenue equals total costs, resulting in neither profit nor loss for a business.
- Pricing: Setting high prices to convey a sense of quality and exclusivity for a product or service.
- Reductions in the price of a product to incentivize purchases or adjust base prices.
- The rivalry between businesses trying to attract customers with the goal of increasing sales and market share.
- Value: The worth or desirability that a product or service has in the eyes of consumers, often impacting the price they are willing to pay.
- Offering multiple products or services for a single price, often creating value for customers.
18 Clues: Reductions in the price of a product to incentivize purchases or adjust base prices. • Pricing: Setting prices based on competitors' prices to stay competitive in the market. • A pricing strategy where products are consistently priced low, offering value to customers. • ...
BHMIS Crossword Challenge! 2019-02-12
Across
- Implementation of an EHR will increase customer service to our _____, improving our continuum of care.
- DBH Director.
- New system replacing SIMON.
- Behavioral Health Management _____ System.
- San _____ County.
- DBH Director.
Down
- Vendor for new billing & EHR system.
- This EHR and new billing system will assist DBH in achieving its Vision, _____ and Values.
- The _____ Team is in charge of coordinating information dissemination to DBH staff.
- _____ Health Record.
- Department of _____ Health.
- Electronic Health Records are digitized records that track a client's medical history.
12 Clues: DBH Director. • DBH Director. • San _____ County. • _____ Health Record. • New system replacing SIMON. • Department of _____ Health. • Vendor for new billing & EHR system. • Behavioral Health Management _____ System. • The _____ Team is in charge of coordinating information dissemination to DBH staff. • ...
February Accounting 2025-03-19
Across
- Mike that sent the most emails in February
- Not a proper acronym for Commerce Hub
- Something still needed for Best Metal Products
- Accounts that are never easy to set up with payroll site
- Accountings least favorite way we sell things
Down
- New software I had so much fun learning
- Who asked me 1 million questions last month?
- Customer service can finally do this on there own
- All I hear about around the dinner table
- How accounting remembers acronyms
- Amazon made me do it this month
11 Clues: Amazon made me do it this month • How accounting remembers acronyms • Not a proper acronym for Commerce Hub • New software I had so much fun learning • All I hear about around the dinner table • Mike that sent the most emails in February • Who asked me 1 million questions last month? • Accountings least favorite way we sell things • ...
Crown - An Ode to a Humble Dish 2021-02-19
Across
- At least as (n,L)
- Small booths or stands where food or other goods are sold at markets or festivals (s)
- Very hard physically (b)
- Adjust a product or service to suit the customer (a)
- Copy; reproduce (r)
- Covering; hiding (m)
- Spend big; slash out; spend freely (s)
- A rounded Chinese pan used to stir fry food (w)
Down
- Lines of people waiting for something (q)
- Put off; made someone less interested in (d)
- Extreme (i)
- Produced at the time of ordering (t,o)
- Word or expression (t)
- Extremely hot (b,h)
- Be flavoured with salt, pepper, sauces or herbs (s)
- Business; industry (t)
- A quantity of food suitable for one person (s)
17 Clues: Extreme (i) • At least as (n,L) • Extremely hot (b,h) • Copy; reproduce (r) • Covering; hiding (m) • Word or expression (t) • Business; industry (t) • Very hard physically (b) • Produced at the time of ordering (t,o) • Spend big; slash out; spend freely (s) • Lines of people waiting for something (q) • Put off; made someone less interested in (d) • ...
CS Week 2025-09-12
Across
- Where does Emily live?
- 86's branding is what two main colors? Red and _
- Joe _ works for which company?
- Inside every snail shell is a tiny _ ball
- Who was the first Disney princess to have a tattoo?
- What breed is Candice's dog?
- What service did 86 make calls on, before Twilio?
- Anna has dogs, but what other breed of animal does she have?
- What Customer did Ace help go live?
- Where did Kenny work before 86?
Down
- Who starred in a recent GAP ad?
- What is Shantell's last name?
- How many dogs does May have?
- Repairs and _
- Came all this way, had to explain, direct from _
- What is on Kenia's zoom background?
- JP works for what company?
17 Clues: Repairs and _ • Where does Emily live? • JP works for what company? • How many dogs does May have? • What breed is Candice's dog? • What is Shantell's last name? • Joe _ works for which company? • Who starred in a recent GAP ad? • Where did Kenny work before 86? • What is on Kenia's zoom background? • What Customer did Ace help go live? • Inside every snail shell is a tiny _ ball • ...
Collection Process Crossword 2025-10-20
Across
- When in default, customer will be at risk of being [blank] without making a payment arrangement - 4 words
- Collection recovery payment when there has been zero customer contact. Their account stays in active even if they advise payment will clear
- Prior to speaking to a customer you should check the [blank] to ensure your have all the information on a file
- original amount owed before interest
- Delinquent agents attempt to collect this to recover a customer's account - 3 words
- When the customer exceeds the delinquent parameters provided they move into this status - 2 words
- We thank the customer for completing [blank] using our system
- After 2 missed payments in a particular day period, we advised customers they will lose their ability to access their funds due to the [blank] - 4 words
- Customer does not want to make their automatic payments - 2 words
Down
- This is used at the start of the ccflow and pathward calls once verification is complete - 2 words
- Default agents attempt to collect this in full - 2 words
- Message left for a customer who can't take your call
- These items are all part of the [blank] - 2 words - (ongoing calls, emails, credit reporting,risk of default/being sold to 3rd party)
- A customer set up a payment arrangement via a text message. what is this called?
- Customer wants to [blank] to have payments automatically process through their bank account - 2 words
15 Clues: original amount owed before interest • Message left for a customer who can't take your call • Default agents attempt to collect this in full - 2 words • We thank the customer for completing [blank] using our system • Customer does not want to make their automatic payments - 2 words • A customer set up a payment arrangement via a text message. what is this called? • ...
Credit Cards 2016-12-11
Across
- the amount of money borrowed
- give money to someone for a product or service
- the price paid for the use of borrowing money
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- a form of currency
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
Down
- a thing given in recognition of one's service, effort, or achievement.
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- an advantage or profit gained from something
- money you get back form spending money on a credit card
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-09
Across
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- the price paid for the use of borrowing money
- give money to someone for a product or service
Down
- the amount of money borrowed
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- a thing given in recognition of one's service, effort, or achievement.
- a form of currency
- an advantage or profit gained from something
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Credit Cards 2016-12-13
Across
- a thing given in recognition of one's service, effort, or achievement.
- an advantage or profit gained from something
- a number assigned to a person that indicates to lenders their capacity to repay a loan.
- money you get back form spending money on a credit card
- give money to someone for a product or service
Down
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
- the price paid for the use of borrowing money
- the amount of money borrowed
- a small plastic card issued by a bank, business, etc., allowing the holder to purchase goods or services on credit.
- a form of currency
10 Clues: a form of currency • the amount of money borrowed • an advantage or profit gained from something • the price paid for the use of borrowing money • give money to someone for a product or service • money you get back form spending money on a credit card • a thing given in recognition of one's service, effort, or achievement. • ...
Marketing Distribution channel 2025-01-26
Across
- A group of customers with similar characteristics or needs
- The collection of tools used to communicate with customers, such as advertising or social media
- The process of planning and executing the promotion, pricing, and distribution of goods or services
- A place where goods are sold to consumers
- Selling products online is an example of this type of channel
- The person or business involved in moving a product from manufacturer to consumer
Down
- A unique name, term, or symbol used to identify a product or service
- A high price to reflect exclusivity
- The process of analyzing and identifying customer needs to create value
- The financial value exchanged for a product or service
10 Clues: A high price to reflect exclusivity • A place where goods are sold to consumers • The financial value exchanged for a product or service • A group of customers with similar characteristics or needs • Selling products online is an example of this type of channel • A unique name, term, or symbol used to identify a product or service • ...
The Missing Discipline Behind Failure to Scale 2025-09-11
Across
- The broader scope of activities include supply chain management, ____ and customer service.
- Bosch had to ____ a network of bike retailers to succeed
- Use existing resources or relationships to gain advantage
- Bosch solved its service problem by entering a __with Magura
- The acquisition of Choicepoint by LexisNexis allowed them to offer ___ products to their customers
Down
- Working backwards from ambition involves formulating strategic options on customers, ___ and capacities
- Corporate ventures sometimes ___assets from startups when building is too costly
- when entering the homehealth market, BestBuy’s ambition was to “____ care at home for everyone”
- LexisNexis Risk Solutions began as a business unit and later moved up to the ____ level as it scaled.
- Trigger points provide a ___ point for businesses
10 Clues: Trigger points provide a ___ point for businesses • Bosch had to ____ a network of bike retailers to succeed • Use existing resources or relationships to gain advantage • Bosch solved its service problem by entering a __with Magura • Corporate ventures sometimes ___assets from startups when building is too costly • ...
Commerce 2022-03-22
Across
- Something made and sold to consumers
- Basically entrepreneurship, how businesses make a profit
- The opposite of spend
- A comment that a customer leaves regarding the quality of product or service
- To us money
- A legally binding agreement
Down
- The way which you exchange money for a product
- Someone who purchases and uses products
- A statement that guarantees quality
- A marketing strat that attracts customers
- Australian competition and consumer commission
- A trick that deceives customers to give up their money for something not worth the money
12 Clues: To us money • The opposite of spend • A legally binding agreement • A statement that guarantees quality • Something made and sold to consumers • Someone who purchases and uses products • A marketing strat that attracts customers • The way which you exchange money for a product • Australian competition and consumer commission • ...
ROUTELIFT CROSSWORDS 2024-09-10
Across
- the sale of goods to the public
- Name of a brand
- Ecommerce Platform for All Businesses.
- an object wrapped in paper or packed in a box.
- the action of helping or doing work for someone.
- a person who buys goods or services from a business.
- the state of being able to proceed with something without difficulty.
Down
- the action of delivering parcels, or goods
- moving or capable of moving at high speed.
- a small business
- a person who sets up a business
- a person who rides a bike
12 Clues: Name of a brand • a small business • a person who rides a bike • the sale of goods to the public • a person who sets up a business • Ecommerce Platform for All Businesses. • the action of delivering parcels, or goods • moving or capable of moving at high speed. • an object wrapped in paper or packed in a box. • the action of helping or doing work for someone. • ...
Metrics Crossword 2022-12-21
Across
- The rate at which someone or something is able to move or operate
- How clients reach us
- Cases that aren't closed
- Performance feedback
- Metrics should be ____
- Cases that aren't open
Down
- What are quantifiable measures used to track business processes to judge the performance level of your business
- CSAT measures this for a client
- Clients may get this after case closure
- The percentage of inbound contacts that were answered within the wait time threshold set in the account. _____ Level
- Another word for customer
- Average ____ Time
12 Clues: Average ____ Time • How clients reach us • Performance feedback • Metrics should be ____ • Cases that aren't open • Cases that aren't closed • Another word for customer • CSAT measures this for a client • Clients may get this after case closure • The rate at which someone or something is able to move or operate • ...
Accounting 2023-05-16
Across
- Certified Public Accountant
- Type of business that expands world-wide
- Best way to stay organized
- Analyze financial data to look for evidence of crimes
- Responsible for creating the financial reports that executives use to make business decisions
- The company Mark and Jordan work at
Down
- A business that provides accounting services to other firms/individuals
- The service line for auditors
- What is our job title?
- Must file in mid April if you earned income
- Most used software for accountants
- Proper term when referring to a customer
12 Clues: What is our job title? • Best way to stay organized • Certified Public Accountant • The service line for auditors • Most used software for accountants • The company Mark and Jordan work at • Type of business that expands world-wide • Proper term when referring to a customer • Must file in mid April if you earned income • Analyze financial data to look for evidence of crimes • ...
Client Lifecycle 2024-01-22
Across
- This stage is all about keeping the conversation going. It involves strategies to ensure that customers remain interested, involved, and happy with the product or service. It's where businesses work to build a relationship beyond the first few interactions.
- The initial stage in the customer lifecycle, where a business focuses on attracting and bringing in new clients or customers. Often involves marketing strategies and understanding customer needs. Think of it as the first handshake in a budding relationship.
- The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience.
Down
- This crucial phase is about keeping customers coming back. It involves strategies to ensure customer satisfaction, loyalty, and the likelihood of choosing the service or product repeatedly over time. It's the art of turning a customer into a long-term partner.
- In this phase, the relationship deepens, and the focus shifts to providing tailored advice, insights, or recommendations based on the customer's usage, preferences, or feedback. It's about being a trusted consultant rather than just a provider.
5 Clues: The phase following the initial introduction, where a new customer or client starts to interact with the product or service. It's the process of converting an interested party into an active user, ensuring they have a smooth first experience. • ...