customer service Crossword Puzzles

Markham Future Shop 2013-05-11

Markham Future Shop crossword puzzle
Across
  1. the Price _____ Promise is a valuable service for our customers
  2. _____ humility and integrity
  3. this is how we practice our sales techniques
  4. our internal website with all the answers
  5. One of Shamz' stores before Markham
  6. As a PE, I need to remember to use the four steps to ___
  7. Intel ____ processors are powerful
  8. Mobile _____ is a great department!
  9. Get it ________ has lots of great customer feedback
  10. we sell Lucky _________ products
  11. Learn from ______ and change
  12. Ask this type of questions to learn about your customer
  13. We sell a great service form the image ________ foundation
  14. Have fun while being the _____
  15. It's important to let our customers know about future _______
Down
  1. 100 MB/s means Mega _____ per second
  2. has LTE Max
  3. the floor manager's phone is made by _________
  4. buy this and get a loaner laptop if yours breaks
  5. Our 4K TV is made by _____
  6. product _________ plan
  7. We are learning about the PE non-___________
  8. American _____ Conversion is a brand that we sell
  9. Connect___ is profitable, but great for our customers
  10. the power of our people
  11. Universal _____ Bus
  12. the homeland of Denis
  13. made the store phones
  14. 100 Mb/s means Mega _____ per second

29 Clues: has LTE Max • Universal _____ Bus • the homeland of Denis • made the store phones • product _________ plan • the power of our people • Our 4K TV is made by _____ • _____ humility and integrity • Learn from ______ and change • Have fun while being the _____ • we sell Lucky _________ products • Intel ____ processors are powerful • One of Shamz' stores before Markham • ...

Publix Crossword Puzzle 2024-06-03

Publix Crossword Puzzle crossword puzzle
Across
  1. The proper term for the entrance of the store
  2. Getting a manager to bypass the machine after a void
  3. Types of foods made without synthetic chemicals or genetically modified
  4. Shipt orders are an example that will need to be...
  5. Nickname for a particularly annoying customer
  6. Acronym for receiving a free duplicate of an item
  7. "Deli Department please dial"
  8. Annoying vouchers that give the customers a discount for a product
  9. The best product the seafood department makes
  10. When an associate fails to come in for their shift and does not call ahead about the absence
Down
  1. The service in customer service that allows you to transfer money
  2. A special paper that lets you validate a previous week's deal
  3. A instacart order that an associate needs to deliver outside
  4. A motorized buggy designed to help disabled customers shop
  5. Nickname for the founder of Publix
  6. Machine that tracks whenever an associate leaves or goes on break
  7. An ID is needed to be able to buy any item containing this
  8. The store number for Grand Oaks Publix
  9. Special liquid closers must poor down the drains every night
  10. Items that customers misplaced and need to return back on the shelves

20 Clues: "Deli Department please dial" • Nickname for the founder of Publix • The store number for Grand Oaks Publix • The proper term for the entrance of the store • Nickname for a particularly annoying customer • The best product the seafood department makes • Acronym for receiving a free duplicate of an item • Shipt orders are an example that will need to be... • ...

Pg. 5 Rise Up 2023-10-09

Pg. 5 Rise Up crossword puzzle
Across
  1. giving a purchase back
  2. brands that are store excluisive
  3. shopping for fun
  4. the information you have on a product
  5. How sold items are tracked
  6. Businesses not listed on the exchange
  7. 4 hour shifts
  8. the ability to respect difference
  9. giving the customer what they need when they need
Down
  1. how a product helps you
  2. a products function and capabilities
  3. The way you talk to others
  4. whats being sold
  5. the reccomendation of a product
  6. Special square bar codes
  7. The stores own brand (great value)

16 Clues: 4 hour shifts • whats being sold • shopping for fun • giving a purchase back • how a product helps you • Special square bar codes • The way you talk to others • How sold items are tracked • the reccomendation of a product • brands that are store excluisive • the ability to respect difference • The stores own brand (great value) • a products function and capabilities • ...

3.03 Key Terms Activity 2023-03-17

3.03 Key Terms Activity crossword puzzle
Across
  1. Polite behavior and good manners
  2. The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs)
  3. The values and ideals that an organization encourages among its employees
  4. Promotion for a business provided by customers who tell others of their satisfaction with the business
  5. All the activities a business engages in to interact with its customers
Down
  1. Adapting to the environment in advance of the occurrence of events; taking advantage of opportunities rather than reacting to problems
  2. Focused on customer needs and wants
  3. The people (i.e., employees) who work cooperatively together to achieve business goals
  4. Loyalty to a particular business
  5. loyalty The customer’s preference for a business; usually expressed in regular purchases from the business
  6. Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
  7. All the opportunities that businesses have to connect with customers and reinforce their brand value

12 Clues: Loyalty to a particular business • Polite behavior and good manners • Focused on customer needs and wants • All the activities a business engages in to interact with its customers • The values and ideals that an organization encourages among its employees • The people (i.e., employees) who work cooperatively together to achieve business goals • ...

Marketing Management 2024-01-28

Marketing Management crossword puzzle
Across
  1. The use of traditional media channels such as TV, radio, and print for advertising.
  2. The use of celebrities or influencers to promote a product or brand.
  3. A marketing approach that focuses on creating emotional connections with customers.
  4. Rapidly gaining popularity or spreading widely, often through social sharing.
  5. The group of individuals or potential customers targeted by a marketing message.
  6. The practice of creating a unique identity for a product or service to distinguish it from competitors.
  7. A marketing strategy that focuses on the local community.
  8. Dividing the market into distinct groups based on similar characteristics or needs.
  9. A measure of the proportion of people who visit a website and then leave without taking any further action.
  10. Marketing strategies and content tailored for mobile devices.
  11. The communication activities used to inform, persuade, and remind the target audience about a product or service.
  12. The process of getting a product from the manufacturer to the end consumer.
  13. The process of determining the optimal price for a product or service.
  14. (Unique Selling Proposition) A distinctive element that sets a product or brand apart from competitors.
  15. A specific group of consumers that a business aims to reach with its products and marketing efforts.
  16. Share The portion of total sales within a market that a company controls.
  17. The process of monitoring and responding to online conversations about a brand.
  18. Search Engine Optimization – techniques to improve a website's visibility on search engines.
  19. The level of interaction and connection between a brand and its audience.
  20. A coordinated series of activities designed to achieve a specific marketing goal.
  21. A marketing strategy that involves creating a sense of urgency by limiting the availability of a product.
  22. Patterns or shifts in consumer behavior, technology, or the market.
  23. The perception and recognition of a product or company in the market.
  24. Paid, non-personal communication designed to influence a target audience.
  25. Information and material created for a specific audience to provide value.
  26. The process of turning a prospect into a customer by taking a desired action.
  27. Media Online platforms used for social interaction and content sharing.
  28. Journey The process a customer goes through from awareness to purchase and beyond.
  29. The practice of promoting products or services through social media platforms.
  30. A medium or platform used to deliver a marketing message.
  31. A plan of action designed to achieve a specific goal.
Down
  1. The integration of online and offline marketing efforts to create a seamless customer experience.
  2. A marketing technique that aims to create a sense of exclusivity and scarcity.
  3. Creating a distinct image and identity for a product or brand in the minds of consumers.
  4. The practice of adjusting marketing messages to appeal to specific cultural groups.
  5. The process of creating and maintaining a positive image for a brand.
  6. Dividing a market into subsets based on characteristics like age or income.
  7. A type of marketing that aims to increase brand loyalty and customer retention.
  8. The visual, auditory, and olfactory elements used in marketing to create a memorable experience.
  9. The activities and processes involved in selling products or services to customers.
  10. A marketing approach that emphasizes building long-term relationships with customers.
  11. The benefit or satisfaction a customer derives from a product or service.
  12. A metric that measures the percentage of visitors who leave a website without navigating to other pages.
  13. Establishing a distinctive place in the minds of consumers relative to competitors.
  14. Receiving input from customers or stakeholders to improve products or services.
  15. An acronym for strengths, weaknesses, opportunities, and threats – a strategic planning tool.
  16. Customer commitment and repeat business due to positive experiences with a brand.
  17. A systematic method of gathering information from a sample of people.
  18. Rivalry among businesses for the same target market.
  19. The process of identifying and evaluating competitors and their strategies.
  20. The set of values that a brand promises to deliver to its customers.
  21. A group of potential buyers with similar needs or characteristics.
  22. The end user of a product or service within the target market.
  23. The systematic analysis of data to gain insights into marketing performance.
  24. A strategy that involves offering a low-cost product with the intention of making money on subsequent sales.
  25. Introducing new ideas, methods, or products to the market.
  26. A semi-fictional representation of an ideal customer based on market research.
  27. A tangible or intangible offering that fulfills a need or want and can be exchanged.
  28. Determining the value of a product or service and setting a cost that consumers are willing to pay.

59 Clues: Rivalry among businesses for the same target market. • A plan of action designed to achieve a specific goal. • A marketing strategy that focuses on the local community. • A medium or platform used to deliver a marketing message. • Introducing new ideas, methods, or products to the market. • Marketing strategies and content tailored for mobile devices. • ...

Sales 542 Midterm Review 2023-03-08

Sales 542 Midterm Review crossword puzzle
Across
  1. ____ Buyers; purchase finished goods for resale
  2. ____ benefit; ____-costs = Net benefit
  3. New Business Developments; involved with new products/customers
  4. Knowledge-Based learning
  5. Question identifying explicit needs and clarifications
  6. Unconscious ____; right intuition, second nature
  7. Actual goal to achieve in a sales call
  8. What the customer gets from using the feature
  9. Step 4 in Seller perspective in a sales call process
  10. Selling that educates customers on use of new or existing products/services
  11. Needs that the buyers needs but doesn’t now what exactly
  12. ____ opening leading with benefits of the offering
  13. Risk with spending too long on the process/offer
  14. What is it?
  15. Type of selling that is interpersonal interactions between buyers and sellers to initiate, develop, and enhance customer relations
  16. Type of market that is concentrated, fluctuates, lengthy, complexly impactful, influenced by rationality and customer value & motivated by business, gov, etc.
  17. Type of procurement; items for company use in business operations
  18. Simply hearing
  19. _____ Sales Reps that visit customers in person within a territory
  20. ____ opening asking a question
  21. Learning based on physical, special action, or activity
  22. Type of knowledge knowing the marketing influences, growth, and changes
  23. Account Managers that support existing clients
  24. ____ even; length of time for an investment to be returned = purchased price/savings per period
  25. ____ Task; product/service being purchased for the first time, new problem/need has arisen (requires lots of information)
  26. ____ rebuy; reordering the same product/service from the same supplier
  27. ____ cost; return the customer would have earned from using the same investment for a different purpose
  28. I like it.
  29. Type of selling with the goal of short term solutions
  30. Need ____; Step 2 in Buyers perspective in a sales call
  31. Risk when cost exceeds benefits
  32. “Government” Buyers constrained by policies and laws in a formal buying process
  33. ____ opening complementing the buyer or company
  34. Minimum goal to achieve in a sales call
  35. Need ____; Step 3 in Buyers perspective in a sales call
  36. I want it.
  37. Question with an If/Then statement
  38. Type of learning that takes a holistic approach
  39. Sales _____ that works with account managers to develop solutions for customers
Down
  1. ____ opening conveying someone else referred you to the potential customer
  2. Intentional listening
  3. ____ incompetence; wrong intuition, doesn’t see errors and doesn’t know how to correct it
  4. “Psychological” risk where the decision will impact how peers view the buyer
  5. Risk when product is unsafe
  6. Step 2 in Sellers perspective in a sales call process
  7. Statement addressing how sales offering provides value to a customer by fulfilling a need pr creating an opportunity
  8. Step 3 in Sellers perspective in a sales call process
  9. Statement linking benefits to the advantage of the product and what the feature is
  10. Need ____; Step 4 in Buyers perspective in a sales call
  11. ____ opening demonstrating a feature/benefit right away
  12. Emotion-Based learning
  13. ____-Listening Differential; different between number of words people can speak vs hear in a minute (Speed of Speech > Speed of Thought)
  14. ____ competence; right analysis, understands how to do something
  15. Customer mental stages
  16. Characteristic or attribute of a product/service
  17. Risk expending resources on a lesser product when there is opportunity to purchase a better product
  18. _____Sales Reps; in office support for customers, likely to start career here
  19. Type of procurement; items used to create a product/service for the end-under
  20. Myth that only this personality type can be in sales
  21. Needs that customers recognized and states
  22. Type of knowledge knowing the company and buyer info and getting more info
  23. ____ Buyers; purchase for use in the creation of product sold by organization
  24. I’m getting it.
  25. _______Account Management; responsible for most important accounts
  26. Question asking how benefits solve the problems
  27. ____ Rebuy; Reordering known product/service but want additional info or alternatives
  28. 1st step in sellers and buyers perspective in sales call process
  29. Question asking about the customer
  30. Type of selling with the goal to build long-term relation
  31. How the feature helps the customer
  32. Risk where product will not perform as intended
  33. Net benefit expected from a given investment; net profits/purchase price
  34. Conscious ____; wrong analysis, sees value but doesn’t know how to execute
  35. New Business Developments; getting orders from existing clients
  36. Type of knowledge understanding the product benefits
  37. Type of market that is quick, routine, simple and motivated by personal needs, emotions, & peers

76 Clues: I like it. • I want it. • What is it? • Simply hearing • I’m getting it. • Intentional listening • Emotion-Based learning • Customer mental stages • Knowledge-Based learning • Risk when product is unsafe • ____ opening asking a question • Risk when cost exceeds benefits • Question asking about the customer • How the feature helps the customer • Question with an If/Then statement • ...

3.03 KEY TERMS 2023-04-25

3.03 KEY TERMS crossword puzzle
Across
  1. Focused on customer needs and wants
  2. All the opportunities that businesses have to connect with customers and reinforce their brand value
  3. The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs)
  4. The customer’s preference for a business; usually expressed in regular purchases from the business
  5. The values and ideals that an organization encourages among its employees
  6. Loyalty to a particular business
Down
  1. Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
  2. The people(i.e., employees) who work cooperatively together to achieve business goals
  3. Promotion for a business provided by customers who tell others of their satisfaction with the business
  4. Polite behavior; good manners
  5. All the activities a business engages in to interact with its customers
  6. Adapting to the environment in advance of the occurrence of events; taking advantage of opportunities rather than reacting to problems

12 Clues: Polite behavior; good manners • Loyalty to a particular business • Focused on customer needs and wants • All the activities a business engages in to interact with its customers • The values and ideals that an organization encourages among its employees • The people(i.e., employees) who work cooperatively together to achieve business goals • ...

Vocabulary Review Activity 2020-10-13

Vocabulary Review Activity crossword puzzle
Across
  1. how businesses communicate with audiences
  2. support, range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
  3. to action, statement or phrase that encourages audience response
  4. audiences, identified groups of consumers most likely to purchase your product or service
  5. promotion, short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness of a product or service
  6. what is communicated to and perceived by an audience; can be verbal, written, and non-verbal
  7. one of the four P’s of marketing; the cost of a product or service a company offers
  8. path the product or service purchased travels from the company to consumer
  9. engagement, and excitement about products or services
  10. department responsible for selling products or services to customers and meeting the company sales goals
  11. management, process of creating and maintaining the identity of a brand
  12. the difference between a company's revenue and its costs; Revenue - Costs =?
  13. planning, process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages, or purposes
  14. process of communicating a company’s value to customers
Down
  1. one of the four P’s of marketing; refers to where the product is sold and delivered to customers
  2. markets a selected group of consumers, often in a common geographic location, introduced to a product, service, or messaging strategy before a full-scale marketing plan is launched
  3. advocacy, marketing strategy focused on getting customers to support your product or brand
  4. consumers’ level of recognition of a company’s product, service, or brand
  5. groups, diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service
  6. research, process of gathering and analyzing information about customers’ needs and preferences
  7. analytics, the collection, reporting, and examination of actions taken on a website
  8. relations, efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand’s actions
  9. one of the four P’s of marketing; refers to the actual product or service a company offers
  10. one of the four P’s of marketing; refers to the messaging and communication channels marketers use to generate awareness,
  11. distinctive name, words, design, logo, mark, or a combination of
  12. elements that create company or product identity and that
  13. the company or product from competitors
  14. planning, process of determining the most effective approach to advertise a product or service
  15. process of promoting a product in a retail environment, including the visual display in retail stores
  16. process of communication with protentional customers to promote a product or service.

30 Clues: the company or product from competitors • how businesses communicate with audiences • engagement, and excitement about products or services • process of communicating a company’s value to customers • elements that create company or product identity and that • to action, statement or phrase that encourages audience response • ...

Cross-Brand Quality Training 2025-12-22

Cross-Brand Quality Training crossword puzzle
Across
  1. This is what we call the email you send your client on a call to connect you to them for follow up.
  2. This is the tool we use to ensure correct spelling and punctuation.
  3. Every call should end in "Is there anything else I can assist with?" True or False?
  4. Show your customer you ___ to build trust and a rapport.
  5. ____ when you dial!
  6. This is the acronym for Service Level Agreement - which is the agreement with our clients that we will respond to them within 24 business hours.
  7. This is our Quality Lead who audits calls and emails weekly.
Down
  1. Any time a customer calls or writes in about an issue with their purchase, we ALWAYS ______ for the inconvenience.
  2. We lead with a customer-____ mindset in all of our customer interactions.
  3. These are what we use when we craft an email to a customer to ensure we hit all quality points.
  4. Use this vocal technique on calls to show enthusiasm and engagement.
  5. We always ask before we put a customer on hold and then thank them for holding. True or False?
  6. It's ok to just let the customer look for their order number. True or False?

13 Clues: ____ when you dial! • Show your customer you ___ to build trust and a rapport. • This is our Quality Lead who audits calls and emails weekly. • This is the tool we use to ensure correct spelling and punctuation. • Use this vocal technique on calls to show enthusiasm and engagement. • We lead with a customer-____ mindset in all of our customer interactions. • ...

crossword 2024-06-07

crossword crossword puzzle
Across
  1. - Anti-Money Laundering
  2. - Disaster Recovery as a Service
  3. - Peer to peer Lending
  4. - Single Sign On authentication
  5. - Application Programming Interface Back-end system Bridge loans
  6. - Europay + MasterCard + VISA
  7. - decentralized digital currency, often described as the first cryptocurrency
  8. - Know Your Customer
Down
  1. - software as a service
  2. - digital or virtual currency that uses cryptography for security and operates independently of a central bank
  3. - Financial Services industry
  4. - Knowledge-Based Authentication
  5. - Financial Technology

13 Clues: - Know Your Customer • - Peer to peer Lending • - Financial Technology • - software as a service • - Anti-Money Laundering • - Financial Services industry • - Europay + MasterCard + VISA • - Single Sign On authentication • - Disaster Recovery as a Service • - Knowledge-Based Authentication • - Application Programming Interface Back-end system Bridge loans • ...

Grinchmas 2024 2024-12-14

Grinchmas 2024 crossword puzzle
Across
  1. When having ladder safety what kind of grip should you use?
  2. A soft skill is what kind of skill?
  3. What day does the customer acquire a second late fee?
  4. What is the first name of your COO/EVP?
  5. What size apartment fits in a 10x15 unit?
  6. What is the third step in the sale's process?
  7. 97180 is the number of your what?
  8. What is the ABC of safety?
  9. What is the name of newest reservation site?
  10. What should you check for on a customer's account if they report a theft?
  11. Where would you find emergency contacts/passwords for each Extra Space Storage location?
  12. A hard skill is what kind of skill?
  13. Extra Space Storage's star service has how many stars?
  14. What is the first name of your VP?
  15. What app does Extra Space Storage use to order it's branded items from?
Down
  1. What is the name of our review service?
  2. How long is the proper notice given to a customer before you can access their unit?
  3. Where do you find Extra Space Storage's matrix?
  4. What is the first name of your SVP of operations?
  5. What is the very first task to be completed in the morning?
  6. What do we require a customer to give $100 for?
  7. Extra Space Storage promises how many things to each customer?
  8. Time bound is part of what kind of goal?
  9. What is the first tool that you use when looking for help?
  10. What is the first name of your CEO?
  11. Here at Extra Space Storage you should do what when greeting customers?
  12. What is the 888 storage number to?
  13. The auction process starts on which day?
  14. How do you spell the first name of your DM correctly? :)
  15. What site do you use to interact with a customer's account?
  16. 97100 is the number of your what?

31 Clues: What is the ABC of safety? • 97180 is the number of your what? • 97100 is the number of your what? • What is the 888 storage number to? • What is the first name of your VP? • A soft skill is what kind of skill? • What is the first name of your CEO? • A hard skill is what kind of skill? • What is the name of our review service? • What is the first name of your COO/EVP? • ...

CS Week Celebration - CrossWord 2024-10-09

CS Week Celebration - CrossWord crossword puzzle
Across
  1. What's the name of the tool used to check the order status in ELT?
  2. What is the usage stats report for consortium called?
  3. Name the tool/application used to take the onboarding test center?
  4. Where can the author submit their request for an invoice?
  5. Which application takes care of ip update?
  6. In general, what will the customers' user name be?
  7. How are publication updates sent to readers?
  8. What tool do we use for raising a proforma?
  9. What title under VST 1.0 Online Practice title has a 12 digit access code?
  10. Who is the Journals Onshore Customer Service Manager?
  11. In which tab we can find the consortia agreements in advantage?
  12. What's the portal for French University we will upload their invoice for payment?
  13. How can one pay in local currency?
  14. Who is responsible for the author invoice which starts with the letter SOA?
  15. Who is OUP's largest agent for distribution of journal?
Down
  1. Who is the ELT Onshore Customer Service Manager?
  2. Name the tool/application used to change the Test Session Time?
  3. Where is the OUP office located in Tamil Nadu?
  4. For Author Fee Waiver/ Discount requests - where do we locate the publisher details?
  5. What platform will be decommissioned at the end of November 2025?
  6. What is the tool we use to rest the password in the journal account?
  7. Who is the Key Account representative from Saudi Arabia?
  8. Who is the CEO of OUP?
  9. When we receive a deletion request, what should the support team raise it as?
  10. What’s the name of the tool used to initiate a refund in ELT?
  11. Who is the head of Global Customer Services in OUP?
  12. Who is Operations Director of Global Customer Services?
  13. What's the validity period for the teacher's online practice?
  14. What's the preferred way of payment for a journal subscription?
  15. Where is OUP headquarters located in England?

30 Clues: Who is the CEO of OUP? • How can one pay in local currency? • Which application takes care of ip update? • What tool do we use for raising a proforma? • How are publication updates sent to readers? • Where is OUP headquarters located in England? • Where is the OUP office located in Tamil Nadu? • Who is the ELT Onshore Customer Service Manager? • ...

Vocabulary Review Activity 2020-10-13

Vocabulary Review Activity crossword puzzle
Across
  1. relations/efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand’s actions
  2. of communicating a company’s value to customers
  3. businesses communicate with audiences
  4. the product or service purchased travels from the company to consumer
  5. distinctive name, words, design, logo, mark, or a combination of
  6. is communicated to and perceived by an audience; can be verbal, written, and non-verbal
  7. analytics/the collection, reporting, and examination of actions taken on a website
  8. of communication with protentional customers to promote a product or service.
  9. audiences/identified groups of consumers most likely to purchase your product or service
  10. level of recognition of a company’s product, service, or brand
  11. engagement, and excitement about products or services
  12. of the four P’s of marketing; refers to the actual product or service a company offers
Down
  1. of promoting a product in a retail environment, including the visual display in retail stores
  2. difference between a company's revenue and its costs;
  3. advocacy/marketing strategy focused on getting customers to support your product or brand
  4. - Costs =?
  5. support/range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
  6. groups/diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service
  7. of the four P’s of marketing; refers to the messaging and communication channels marketers use to generate awareness,
  8. to action/statement or phrase that encourages audience response
  9. the company or product from competitors
  10. elements that create company or product identity and that
  11. promotion/short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness of a product or service
  12. management/process of creating and maintaining the identity of a brand
  13. planning/process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages, or purposes
  14. research/process of gathering and analyzing information about customers’ needs and preferences
  15. of the four P’s of marketing; the cost of a product or service a company offers
  16. responsible for selling products or services to customers and meeting the company sales goals
  17. planning/process of determining the most effective approach to advertise a product or service
  18. of the four P’s of marketing; refers to where the product is sold and delivered to customers
  19. markets/a selected group of consumers, often in a common geographic location, introduced to a product, service, or messaging strategy before a full-scale marketing plan is launched

31 Clues: - Costs =? • businesses communicate with audiences • the company or product from competitors • of communicating a company’s value to customers • difference between a company's revenue and its costs; • engagement, and excitement about products or services • elements that create company or product identity and that • ...

My dream job: Sales 2024-05-21

My dream job: Sales crossword puzzle
Across
  1. Target group for sales
  2. The number of calls required each day to complete the sales job
  3. Provides a presentation of the details of the product or service sold
  4. Software used to record and manage customer information
  5. A salesperson's technique for convincing a customer to buy something
  6. A key point when negotiating a sale
Down
  1. The ultimate goal of the salesperson
  2. Customer satisfaction after purchasing the product
  3. Factors that influence a customer's purchase decision
  4. The weekly or monthly target the salesperson needs to reach
  5. Equipment that salespeople use when they work

11 Clues: Target group for sales • A key point when negotiating a sale • The ultimate goal of the salesperson • Equipment that salespeople use when they work • Customer satisfaction after purchasing the product • Factors that influence a customer's purchase decision • Software used to record and manage customer information • ...

AU / Friday 2023-09-01

AU / Friday crossword puzzle
Across
  1. Defect and Testing Tracker
  2. Not a dept, but a ______ (shorthand)
  3. HR, but Workday
  4. American1, 2, 3, 4, 5
  5. AU Customer Service Platform
  6. Admins are ___ based as opposed to role based
  7. Filemon, Hayley, Katherine are this role at AU
Down
  1. AU IM Platform
  2. "Correct me if I'm wrong"
  3. Colorful Crystal or Workday Analytics Module
  4. School of International Service or Student Information System
  5. The ERP we are moving to
  6. Period activity pay is not a _______
  7. I wanna be in the ____ where it happens, remotely

14 Clues: AU IM Platform • HR, but Workday • American1, 2, 3, 4, 5 • The ERP we are moving to • "Correct me if I'm wrong" • Defect and Testing Tracker • AU Customer Service Platform • Not a dept, but a ______ (shorthand) • Period activity pay is not a _______ • Colorful Crystal or Workday Analytics Module • Admins are ___ based as opposed to role based • ...

Social Media Chapter 1 Vocabulary 2023-08-22

Social Media Chapter 1 Vocabulary crossword puzzle
Across
  1. process of communicating with potential customers to promote a product or service
  2. one of the four P’s of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, and excitement about products or services
  3. process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages, or purposes
  4. of communicating a company’s value to customers
  5. process of promoting a product in a retail environment, including the visual display in retail stores
  6. a selected group of consumers, often in a common geographic location, introduced to a product, service, or messaging strategy before a full-scale marketing plan is launched
  7. one of the four P’s of marketing; refers to the actual product or service a company offers
  8. diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service
  9. statement or phrase that encourages audience response
  10. the difference between a company's revenue and its costs; Revenue - Costs = Margin
  11. consumers’ level of recognition of a company’s product, service, or brand
  12. one of the four P’s of marketing; the cost of a product or service a company offers
  13. efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand’s actions
Down
  1. path the product or service purchased travels from the company to consumer
  2. process of gathering and analyzing information about customers’ needs and preferences
  3. marketing strategy focused on getting customers to support your product or brand
  4. the collection, reporting, and examination of actions taken on a website
  5. how businesses communicate with audiences
  6. range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
  7. what is communicated to and perceived by an audience; can be verbal, written, and non-verbal
  8. identified groups of consumers most likely to purchase your product or service
  9. process of creating and maintaining the identity of a brand
  10. short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness of a product or service
  11. process of determining the most effective approach to advertise a product or service
  12. distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors
  13. department responsible for selling products or services to customers and meeting the company sales goals
  14. one of the four P’s of marketing; refers to where the product is sold and delivered to customers

27 Clues: how businesses communicate with audiences • of communicating a company’s value to customers • statement or phrase that encourages audience response • process of creating and maintaining the identity of a brand • the collection, reporting, and examination of actions taken on a website • consumers’ level of recognition of a company’s product, service, or brand • ...

RNI Tech Services & Operations Spirit Week 2025-11-12

RNI Tech Services & Operations Spirit Week crossword puzzle
Across
  1. Written Process
  2. Customer Portal
  3. The future of RNI
  4. Service visit tools
  5. Converted to BLE
  6. Bluetooth Low Energy
  7. Remote access tool
Down
  1. Bluetooth Reader
  2. "Door Open - Device ID - Account Number"
  3. Has a Scale
  4. It comes with or without the "+"
  5. Zilretta
  6. FlowerMound TX
  7. Rightnow Inventory

14 Clues: Zilretta • Has a Scale • FlowerMound TX • Written Process • Customer Portal • Bluetooth Reader • Converted to BLE • The future of RNI • Remote access tool • Rightnow Inventory • Service visit tools • Bluetooth Low Energy • It comes with or without the "+" • "Door Open - Device ID - Account Number"

CS Week Celebration - CrossWord 2024-10-09

CS Week Celebration - CrossWord crossword puzzle
Across
  1. Where is the OUP office located in Tamil Nadu?
  2. Name the tool/application used to change the Test Session Time?
  3. Where can the author submit their request for an invoice?
  4. What's the name of the tool used to check the order status in ELT?
  5. What's the validity period for the teacher's online practice?
  6. What's the preferred way of payment for a journal subscription?
  7. How can one pay in local currency?
  8. What is the tool we use to rest the password in the journal account?
  9. Who is the CEO of OUP?
  10. What’s the name of the tool used to initiate a refund in ELT?
  11. Who is OUP's largest agent for distribution of journal?
  12. Who is Operations Director of Global Customer Services?
  13. What tool do we use for raising a proforma?
Down
  1. What title under VST 1.0 Online Practice title has a 12 digit access code?
  2. For Author Fee Waiver/ Discount requests - where do we locate the publisher details?
  3. Who is the head of Global Customer Services in OUP?
  4. What is the usage stats report for consortium called?
  5. Who is the ELT Onshore Customer Service Manager?
  6. Who is the Key Account representative from Saudi Arabia?
  7. Who is responsible for the author invoice which starts with the letter SOA?
  8. When we receive a deletion request, what should the support team raise it as?
  9. In which tab we can find the consortia agreements in advantage?
  10. What's the portal for French University we will upload their invoice for payment?
  11. How are publication updates sent to readers?
  12. What platform will be decommissioned at the end of November 2025?
  13. Who is the Journals Onshore Customer Service Manager?
  14. Where is OUP headquarters located in England?
  15. Which application takes care of ip update?
  16. Name the tool/application used to take the onboarding test center?
  17. In general, what will the customers' user name be?

30 Clues: Who is the CEO of OUP? • How can one pay in local currency? • Which application takes care of ip update? • What tool do we use for raising a proforma? • How are publication updates sent to readers? • Where is OUP headquarters located in England? • Where is the OUP office located in Tamil Nadu? • Who is the ELT Onshore Customer Service Manager? • ...

Business terms 2013-05-13

Business terms crossword puzzle
Across
  1. bisin
  2. price
  3. services
  4. product
Down
  1. money
  2. work
  3. work
  4. work
  5. help
  6. range

10 Clues: work • work • work • help • money • bisin • price • range • product • services

Weston 2363 Computing crossword 2021-01-16

Weston 2363 Computing crossword crossword puzzle
Across
  1. Gives power to your devices
  2. Extra-terrestrial premium gameware
  3. We save customers money by offering to change their _______
  4. A processor manufacturer
  5. Anti-virus protection
  6. Service to ensure the customer can use straight away
Down
  1. Apple smart speaker
  2. Apple all-in-one
  3. The ______ is automatic back-up and secure storage
  4. Service we charge for; data _______
  5. Alarms our display products
  6. I hold your laptop
  7. An animal but also used with computers

13 Clues: Apple all-in-one • I hold your laptop • Apple smart speaker • Anti-virus protection • A processor manufacturer • Gives power to your devices • Alarms our display products • Extra-terrestrial premium gameware • Service we charge for; data _______ • An animal but also used with computers • The ______ is automatic back-up and secure storage • ...

Innovation Enterprunership 2024-07-03

Innovation Enterprunership crossword puzzle
Across
  1. design idea
  2. methodology an approach to project management they emphasize flexibility collaboration and incremental development
  3. the act of radically changing or transforming an industry or market
  4. understanding and sharing the feelings of others especially users of customers
  5. research the process of gathering analysing and interpreting information about a marketincludin customer and competition
  6. model canvas a strategic management tool that helps business visualise design and describe their business model
  7. and valuation
  8. changing direction or strategy based on feedback
Down
  1. proposition the unique benefit that a product or service offers a customer
  2. the ability of a business to grow and adapt without compromising performance and quality
  3. experience a overall experience a person has when interacting with a product or service
  4. startup a methodology for developing business and products based on short feedback loops and interative process
  5. and communicating new examples
  6. process of generating, devel
  7. a preliminary version of product used for
  8. the process of repeating a sequence of step to improve

16 Clues: design idea • and valuation • process of generating, devel • and communicating new examples • a preliminary version of product used for • changing direction or strategy based on feedback • the process of repeating a sequence of step to improve • the act of radically changing or transforming an industry or market • ...

S3 Business 2023-02-06

S3 Business crossword puzzle
Across
  1. the workforce needed to make the product/service
  2. one of the 4ps where the item is available to buy from
  3. the combination of the factors
  4. a type of business owned and controlled by one person (4,6)
  5. sector of the owned by private individuals e.g. Apple
  6. money taken from the bank that needs to be paid back with interest (4,4)
  7. one of the 4ps the amount of money the customer pays
  8. one of the 4ps how the customer is made aware of the item
Down
  1. taking out more money than is available in your account (4,9)
  2. sector of the owned by the government e.g. NHS
  3. sector of the economy - not for profit organisations e.g. Oxfam
  4. a type of business owned and controlled by 2-20 people
  5. type of training that happens when an employee is new to the business
  6. the money, machinery and tools needed to make the product service
  7. one of the 4ps the item being sold
  8. the natural resources

16 Clues: the natural resources • the combination of the factors • one of the 4ps the item being sold • sector of the owned by the government e.g. NHS • the workforce needed to make the product/service • one of the 4ps the amount of money the customer pays • sector of the owned by private individuals e.g. Apple • one of the 4ps where the item is available to buy from • ...

choices unit 2 2019-02-12

choices unit 2 crossword puzzle
Across
  1. mean
  2. in a nearby area
  3. once a year
  4. person who you work for
  5. money back
  6. place where you are going
  7. put in
Down
  1. regular service between two places
  2. buy
  3. cost of journey
  4. has no value
  5. spending more than necessary
  6. necessary
  7. person who buys goods

14 Clues: buy • mean • put in • necessary • money back • once a year • has no value • cost of journey • in a nearby area • person who buys goods • person who you work for • place where you are going • spending more than necessary • regular service between two places

USDP 2014-05-19

USDP crossword puzzle
Across
  1. Vodka/Gin Product
  2. Patty Pelzer
  3. the new 50ml line
  4. USDP 3 words
  5. Computer System
  6. Customer Service Mascot 2 words
  7. Electronic Data Interchange
  8. Original Kinky Color
Down
  1. 1st Company to use EDI
  2. EDI 856
  3. EDI 850
  4. EDI 810
  5. Invented Rootbeer Schnapps 2 words
  6. EDI 855

14 Clues: EDI 856 • EDI 850 • EDI 810 • EDI 855 • Patty Pelzer • USDP 3 words • Computer System • Vodka/Gin Product • the new 50ml line • Original Kinky Color • 1st Company to use EDI • Electronic Data Interchange • Customer Service Mascot 2 words • Invented Rootbeer Schnapps 2 words

Netflix - crossword 2024-04-27

Netflix - crossword crossword puzzle
Across
  1. Trouble-making
  2. Prosperous
  3. Consumer
  4. The English for “abonnement”
  5. The English for “mondialement”
  6. Impediment or obstacle
  7. Money-making
Down
  1. Financial gain
  2. Customers who pay a subscription to a service
  3. Varied
  4. The opposite of “innovative”
  5. The English for “pratique”
  6. Well-known
  7. A synonym for “on the whole”

14 Clues: Varied • Consumer • Prosperous • Well-known • Money-making • Trouble-making • Financial gain • Impediment or obstacle • The English for “pratique” • The opposite of “innovative” • The English for “abonnement” • A synonym for “on the whole” • The English for “mondialement” • Customers who pay a subscription to a service

ACES 2023-07-13

ACES crossword puzzle
Across
  1. Print
  2. custom
  3. Attitude
Down
  1. print
  2. checks
  3. sixty
  4. Retail
  5. service
  6. violation

9 Clues: print • sixty • Print • checks • Retail • custom • service • Attitude • violation

crossword 2024-11-01

crossword crossword puzzle
Across
  1. data
  2. password
  3. computing
  4. media
  5. intelligence
Down
  1. footprint
  2. service
  3. messaging

8 Clues: data • media • service • password • footprint • computing • messaging • intelligence

Clara Kraft Branding Crossword Puzzle 2024-11-14

Clara Kraft Branding Crossword Puzzle crossword puzzle
Across
  1. Always the end user of a product or service, but might not have purchased it
  2. The accumulation of values, philosophy, reputation, products and services, and more, built over a company's lifetime
  3. Product sales begin to drop due to market saturation and alternative products.
  4. A product that doesn't become outdated as time passes.
  5. A name given by the maker to a product or range of products
  6. The product becomes more popular and recognizable during this stage
  7. The amount leaving and coming out of an event
  8. A short and striking or memorable phrase used in advertising
  9. Anything a business sells that solves a market problem or addresses a customer's need or desire
  10. When customers continue to purchase from the same brand over and over again, despite competitors offering similar products or services
  11. Anything that takes place or happens, esp something important
  12. Begins the product life cycle straight after developmentbegins the product life cycle straight after development
  13. Being or animated object that has been created for the promotion of a. product, service, or ideabeing or animated object that has been created for the promotion of a. product, service, or idea
Down
  1. Where consumers buy your product, or where they discover it
  2. The stage of brand loyalty where the buyer will accept no alternative and will search extensively for the required brand
  3. The process of coming up with new and creative ways to engage your audience and drive growth
  4. The marketing communication strategy to inform, persuade, convince, and influence the decision making process of buyers when they choose a particular brand
  5. Stability and steady cash flow, with a control over its customer base, so you've likely established a solid market share in your industry
  6. The amount of people and traffic coming into an event
  7. The place where something happens, especially an organized event such as a concert, conference, or sports event.
  8. The main logo used to represent a brand
  9. Always purchases a product or service, but might not be the end user
  10. Something a consumer pays for buut does not gain ownership over
  11. When a customer identifies a preferred product and makes that brand a part of their regular purchasing routine
  12. A type of consumer product on the market that lacks a widely recognized name or logo because it typically isn't advertise
  13. A product that has quick rise in sales and popularity followed by a quick decline in sales and popularity

26 Clues: The main logo used to represent a brand • The amount leaving and coming out of an event • The amount of people and traffic coming into an event • A product that doesn't become outdated as time passes. • Where consumers buy your product, or where they discover it • A name given by the maker to a product or range of products • ...

Entrepreneurship 2025-11-07

Entrepreneurship crossword puzzle
Across
  1. The worth customers assign to a product or service.
  2. A new business venture in its early stages
  3. A clear idea of what a business aims to become.
  4. Money received from work, investments, or business.
  5. Creating a distinct identity for a product or company.
  6. The group of potential buyers for a product.
  7. The person or business purchasing a product or service.
  8. A long-term plan designed to achieve a business goal.
  9. The power to shape opinions or drive action.
  10. Building professional connections for opportunities.
  11. The ability to inspire and guide a team toward success.
  12. Collaborative effort by a group to reach a goal.
  13. An experienced advisor guiding an entrepreneur.
Down
  1. Turning creative ideas into practical products or services.
  2. Financial support needed to grow a company.
  3. The practice of producing and selling goods or services.
  4. The accomplishment of entrepreneurial objectives.
  5. Someone who starts and manages a business venture.
  6. A person who provides capital expecting financial returns.
  7. Promoting and selling products or services.
  8. A short presentation to attract investors or clients.
  9. The chance of loss or failure in a business venture.
  10. The process of expanding a company’s scale or reach.
  11. Earnings remaining after all expenses are paid.
  12. Specific objectives an entrepreneur strives to achieve.
  13. The total income generated by sales.
  14. The ability of a business to handle growth efficiently.
  15. The item or service created to meet customer needs.

28 Clues: The total income generated by sales. • A new business venture in its early stages • Financial support needed to grow a company. • Promoting and selling products or services. • The group of potential buyers for a product. • The power to shape opinions or drive action. • A clear idea of what a business aims to become. • Earnings remaining after all expenses are paid. • ...

Innovation Enterprunership 2024-07-03

Innovation Enterprunership crossword puzzle
Across
  1. design idea
  2. methodology an approach to project management they emphasize flexibility collaboration and incremental development
  3. the act of radically changing or transforming an industry or market
  4. understanding and sharing the feelings of others especially users of customers
  5. research the process of gathering analysing and interpreting information about a marketincludin customer and competition
  6. model canvas a strategic management tool that helps business visualise design and describe their business model
  7. and valuation
  8. changing direction or strategy based on feedback
Down
  1. proposition the unique benefit that a product or service offers a customer
  2. the ability of a business to grow and adapt without compromising performance and quality
  3. experience a overall experience a person has when interacting with a product or service
  4. startup a methodology for developing business and products based on short feedback loops and interative process
  5. and communicating new examples
  6. process of generating, devel
  7. a preliminary version of product used for
  8. the process of repeating a sequence of step to improve

16 Clues: design idea • and valuation • process of generating, devel • and communicating new examples • a preliminary version of product used for • changing direction or strategy based on feedback • the process of repeating a sequence of step to improve • the act of radically changing or transforming an industry or market • ...

Marketing Crossword Puzzle 2016-08-29

Marketing Crossword Puzzle crossword puzzle
Across
  1. Effort to inform people about a product or service
  2. Communication with the consumer
  3. Lists info like age, gender, income level, etc
  4. tangible items that satisfy your needs and wants
  5. affects the economy and standard of living
  6. Involves having a product where consumers buy it
  7. based on costs and on what competitors charge for the same product
  8. intangible items that satisfy your needs and wants
  9. All people that share similar needs and wants
  10. Understanding concepts and strategies used to develop and target specific a specific audience
  11. The good things about marketing
  12. provides customers with goods and services
  13. Functions of marketing add value to a product
  14. Breaking down the market into smaller groups
  15. Businesses should strive to satisfy customers
  16. Group that is identified for a specific program
  17. Four basic strategies including the four P’s
  18. The exchange of a product or money
Down
  1. Combines customer info with the customer service and marketing communications.
  2. Consists of consumers who purchase goods for personal use
  3. Analysis Strength, Weakness, opportunities, and threats
  4. Involves changing raw materials into usable goods
  5. Management- process of deciding how to get goods into customer's hand
  6. Includes all businesses that buy products for their operations
  7. Management Obtaining, developing, and maintaining a product
  8. Targeting two different types of people
  9. Process of creating, communicating, delivering, and exchanging
  10. Percentage of the total sales volume
  11. Having a product available at a certain time

29 Clues: Communication with the consumer • The good things about marketing • The exchange of a product or money • Percentage of the total sales volume • Targeting two different types of people • affects the economy and standard of living • provides customers with goods and services • Having a product available at a certain time • Breaking down the market into smaller groups • ...

Organization of the operations process - 1 2019-02-28

Organization of the operations process - 1 crossword puzzle
Across
  1. The degree to which the product/service is customized to meet a particular customer need
  2. The total output of particular product/service lines
  3. ___ in technology shoul reduce labour costs but increase maintenance costs
  4. Satisfactory design of the product or service is a ___ for effective operations
  5. Achieving the required output at the lowest overall cost
  6. the life expectancy of individual products and the variation in the volume of demand
  7. High technology tends to be less ___ than low technology
  8. Leading-___ technology tends to be less robust, making failure more likely and more difficult to correct
  9. ___ operations are appropriate in medium variety, medium volume situations
Down
  1. It invloves labour, materials, facilities support services and time
  2. In manufacturing, operations is usually dependent upon ___ and marketing to specify customer needs
  3. "Doing the right thing",simply achieving the desired outcome
  4. The more competetive a market is on ___, the more pressure this will put on operations to reduce costs
  5. The speed of response required by the market
  6. ___ operations - small-scale low volume operations
  7. In manufacturing, efficiency is often linked to it; attempts are made to ensure that plant and labour are always fully occupied
  8. Technology tends to ___ so that a failure has a greater effect
  9. Economies of ___ are greatest when the task is carried out continuously
  10. The main characteristic of ___ volume operations is that economies of scale are not available
  11. Project and job operations usually use a fixed position ___

20 Clues: The speed of response required by the market • ___ operations - small-scale low volume operations • The total output of particular product/service lines • Achieving the required output at the lowest overall cost • High technology tends to be less ___ than low technology • Project and job operations usually use a fixed position ___ • ...

Banking Jobs- Seslie 2018-03-06

Banking Jobs- Seslie crossword puzzle
Across
  1. help businesses or individuals make investment decisions.
  2. input data and generate weekly reports and graphs, invoice, pay bills. Pay commensurate with experience.
  3. responsible for the bookkeeping functions of our Deposit Operations Team with the goals of attaining optimum efficiency and providing exceptional customer service, all while ensuring adherence to Bank Policies and Procedures.
Down
  1. should have a deeper knowledge set by the federal agency.
  2. manage an organization's finances, objectives, and goals.
  3. the purpose of this position is to ensure smooth day-to-day operations of the practice while providing superior customer service to existing clients & prospects.
  4. under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  5. Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations and employment laws.
  6. accountants analyze, plan, and evaluate business expenses and income.
  7. help people identify and apply for loans, from mortgages to personal loans.

10 Clues: should have a deeper knowledge set by the federal agency. • manage an organization's finances, objectives, and goals. • help businesses or individuals make investment decisions. • accountants analyze, plan, and evaluate business expenses and income. • help people identify and apply for loans, from mortgages to personal loans. • ...

Intro to Marketing 2022-01-27

Intro to Marketing crossword puzzle
Across
  1. range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
  2. process of determining the most effective approach to advertise a product or service
  3. efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand’s actions
  4. path the product or service purchased travels from the company to consumer
  5. marketing strategy focused on getting customers to support your product or brand
  6. process of creating and maintaining the identity of a brand
  7. one of the four P’s of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, and excitement about products or services
  8. consumers’ level of recognition of a company’s product, service, or brand
  9. one of the four P’s of marketing; the cost of a product or service a company offers
  10. process of promoting a product in a retail environment, including the visual display in retail stores
  11. what is communicated to and perceived by an audience; can be verbal, written, and non-verbal
  12. identified groups of consumers most likely to purchase your product or service
Down
  1. a selected group of consumers, often in a common geographic location, introduced to a product, service, or messaging strategy before a full-scale marketing plan is launched
  2. diverse groups of consumers participating in guided discussions conducted to better understand customer perception of a particular product or service
  3. process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages, or purposes
  4. process of communicating with potential customers to promote a product or service
  5. analytics the collection, reporting, and examination of actions taken on a website
  6. department responsible for selling products or services to customers and meeting the company sales goals
  7. process of communicating a company’s value to customers
  8. one of the four P’s of marketing; refers to the actual product or service a company offers
  9. the difference between a company's revenue and its costs; Revenue - Costs = Margin
  10. distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors
  11. statement or phrase that encourages audience response
  12. process of gathering and analyzing information about customers’ needs and preferences
  13. short-term activity that provides incentives to potential customers and that is intended to help increase sales or create awareness of a product or service
  14. how businesses communicate with audiences
  15. one of the four P’s of marketing; refers to where the product is sold and delivered to customers

27 Clues: how businesses communicate with audiences • statement or phrase that encourages audience response • process of communicating a company’s value to customers • process of creating and maintaining the identity of a brand • consumers’ level of recognition of a company’s product, service, or brand • ...

Vopak Navigator 2021-11-15

Vopak Navigator crossword puzzle
Across
  1. worth
  2. essential
  3. leave no one out
  4. tomorrow
  5. care for the planet
Down
  1. who we are
  2. customer
  3. very different
  4. find our way
  5. no wastage

10 Clues: worth • customer • tomorrow • essential • who we are • no wastage • find our way • very different • leave no one out • care for the planet

Marketing keywords 2017-09-12

Marketing keywords crossword puzzle
Across
  1. a good, service or idea
  2. customer relationship managment
  3. the amount of money received through wages
  4. having a stake in some aspect of the company
  5. organization with no close competitors
  6. strengths, weaknesses, opportunities, threats
Down
  1. application of knowledge & tools to solve problems
  2. the focal point of all activities
  3. place, promotion, price, product
  4. FTC, FDA, EPA
  5. group of individuals that have needs for products

11 Clues: FTC, FDA, EPA • a good, service or idea • customer relationship managment • place, promotion, price, product • the focal point of all activities • organization with no close competitors • the amount of money received through wages • having a stake in some aspect of the company • strengths, weaknesses, opportunities, threats • group of individuals that have needs for products • ...

TSR Tools 2021-01-18

TSR Tools crossword puzzle
Across
  1. Popular search engine and reference tool.
  2. Tool to use to create an @wcgwave.ca email address for a customer.
  3. Place to go to see subscribed channels for Infinitv customers or NDVR usage.
  4. Where you would go to login to the TSR call queue.
  5. Find listing of current outages and degradations or EIA Grid Tool here.
  6. Locate specific ONT for FTTH customers. (2 words)
  7. TSRs could use this tool to enable/disable customer's voicemail and other home phone features. (2 words)
  8. TSR Knowledge Base
  9. This tool utilizes a customer's smart phone camera to let a TSR see what the customer sees. (2 words)
  10. Find Customer Equipment list and book a TC.
  11. Find daily & monthly modem flaps here or download/upload transfer amounts.
  12. Direct message your TSR colleagues or other WCG staff.
  13. Where to find information about neighbours of a customer.
  14. Useful resource that can be used by customers for self-support or TSRs for reference. (2 words)
Down
  1. Email service that is part of Office 365 suite.
  2. Part of Office 365, where documents can be shared and viewed.
  3. Enter the MAC address of a Hitron to view details about their internet service.
  4. Utilize this tool to see modem RF or Offline logs.
  5. You can find incoming/outgoing call logs here. (2 words)
  6. Could be used to generate a bandwidth usage graph or view traffic reports (2 words)
  7. TSR Scheduling App where shifts can be traded.
  8. This program is used for monitoring.
  9. Used to create a ticket.
  10. Could be used to update Prism software. (2 words)
  11. This tool will assist you in programming an Easy Clicker or other URC brand remote. (2 words)
  12. Using the SN of a DCT/DCX or CableCard this tool can be used to see a customer's channel lineup. (2 words)

26 Clues: TSR Knowledge Base • Used to create a ticket. • This program is used for monitoring. • Popular search engine and reference tool. • Find Customer Equipment list and book a TC. • TSR Scheduling App where shifts can be traded. • Email service that is part of Office 365 suite. • Locate specific ONT for FTTH customers. (2 words) • ...

Marketing Crossword Puzzle 2016-08-29

Marketing Crossword Puzzle crossword puzzle
Across
  1. Effort to inform people about a product or service
  2. Consists of consumers who purchase goods for personal use
  3. Breaking down the market into smaller groups
  4. Having a product available at a certain time
  5. Targeting two different types of people
  6. Group that is identified for a specific program
  7. Businesses should strive to satisfy customers
  8. Information Management- Getting good information about customers trends and analyzing it
  9. Analysis Strength, Weakness, opportunities, and threats
  10. affects the economy and standard of living
  11. Combining customer information with customer service and marketing
  12. based on costs and on what competitors charge for the same product
  13. Management- process of deciding how to get goods into customer's hand
  14. provides customers with goods and services
Down
  1. Involves having a product where consumers buy it
  2. tangible items that satisfy your needs and wants
  3. Communication with the consumer
  4. Getting a product into a customers hands using the marketing mix
  5. The exchange of a product or money
  6. Includes all businesses that buy products for their operations
  7. Percentage of the total sales volume
  8. Involves changing raw materials into usable goods
  9. Functions of marketing add value to a product
  10. intangible items that satisfy your needs and wants
  11. Four basic strategies including the four P’s
  12. Management Obtaining, developing, and maintaining a product
  13. Understanding concepts and strategies used to develop and target specific a specific audience
  14. All people that share similar needs and wants
  15. Lists info like age, gender, income level, etc

29 Clues: Communication with the consumer • The exchange of a product or money • Percentage of the total sales volume • Targeting two different types of people • affects the economy and standard of living • provides customers with goods and services • Breaking down the market into smaller groups • Having a product available at a certain time • ...

"income statment " 2025-06-23

"income statment " crossword puzzle
Across
  1. the profession of tracking the assets or cash flows of a company
  2. an object, or system, or service made available for consumer use
  3. money or other benefits that are received by an individual or business from various sources.
  4. or activities done for someone else,
  5. -the elements a company uses to operate and achieve its goals
  6. -the money in a bank account or due on an account
  7. - a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.
  8. -business refers to an enterprising entity or organization that carries out professional.
Down
  1. that are made to be sold
  2. -the action or process of investing money for profit.
  3. - A customer is a person or entity that buys goods or services from a business.
  4. or obligations that an individual or business owes to others
  5. -is the amount of money that consumers must pay to purchase a product or service
  6. - the action of sharing something out among a number of recipients.
  7. the financial gain realised when a business's revenue exceeds its expenses
  8. bank is a financial institution that handles money.
  9. the necessary items for a particular purpose.
  10. cost of something, or the money you spend
  11. -a general segment of the economy that contains similar industries
  12. -the process or system by which goods and services are produced, sold, and bought in a country or region

20 Clues: that are made to be sold • or activities done for someone else, • cost of something, or the money you spend • the necessary items for a particular purpose. • -the money in a bank account or due on an account • bank is a financial institution that handles money. • -the action or process of investing money for profit. • ...

PROCESS 2025-03-23

PROCESS crossword puzzle
Across
  1. The physical or virtual place where customers may have to wait for service.
  2. the average time customers wait to be served.
  3. The salon’s success depends on ________ purchases from satisfied customers.
  4. services offered after a sale, such as maintenance and warranties.
Down
  1. The process of transporting goods from the source to the customer.
  2. Attentiveness and quality of service provided during a transaction.
  3. method that may include cash, cheque, or credit card
  4. refer to methods of delivering or providing service offered to meet customer needs

8 Clues: the average time customers wait to be served. • method that may include cash, cheque, or credit card • The process of transporting goods from the source to the customer. • services offered after a sale, such as maintenance and warranties. • Attentiveness and quality of service provided during a transaction. • ...

bc4250g 2022-04-06

bc4250g crossword puzzle
Across
  1. Type of cloud made available to the general users
  2. Type of cloud service where applications are provided to the customer
  3. Agreement that spells out who may access data and specify limitations when performing investigative data acquisition
  4. Type of cloud service where the operating system of the client is provided to the customer via a cloud server
  5. A file created by a website and stored on the user's system when they are browsing to a site and can track user preferences on that site
  6. Contains metadata about a web browser's visit to each page and is not easy to read or decipher
  7. This government body requires its citizens be notified and consent obtained before their personal information is accessed
Down
  1. Type of cloud service where remote infrastructure is offered to the customer
  2. Contains metadata about a web browser's visit to each page and is easy to read by the user in case they need to access it
  3. Type of cloud made available to specific members with specific rights to access the resource

10 Clues: Type of cloud made available to the general users • Type of cloud service where applications are provided to the customer • Type of cloud service where remote infrastructure is offered to the customer • Type of cloud made available to specific members with specific rights to access the resource • ...

basic turms 2013-05-10

basic turms crossword puzzle
Across
  1. help
  2. cheep or expensive
  3. bying and selling for profit
  4. who byes it
  5. introduceing produckt
  6. idem thats selling
Down
  1. incharge
  2. makes it
  3. kinds
  4. money

10 Clues: help • kinds • money • incharge • makes it • who byes it • cheep or expensive • idem thats selling • introduceing produckt • bying and selling for profit

Pseudo-Anglicisms 2024-12-04

Pseudo-Anglicisms crossword puzzle
Across
  1. vintage car
  2. projector of videos
  3. remote working
  4. bullying
  5. obile phone
Down
  1. customer service number
  2. fancy dinner jacket
  3. drive through
  4. exfoliator
  5. bangs, fringe

10 Clues: bullying • exfoliator • vintage car • obile phone • drive through • bangs, fringe • remote working • fancy dinner jacket • projector of videos • customer service number

sophie marketing 2026-01-05

sophie marketing crossword puzzle
Across
  1. Provides the necessary raw materials, services, and component parts
  2. the quantity of a product that must be sold for total revenues to match the total cost at specific point
  3. selling off product line or discontinuing product entirely
  4. where people buy things
  5. Paying 3rd party suppliers to provide raw materials and services
  6. a good or service that a customer buys
  7. starting at high price and slowly increasing
  8. multiple people are involved in it
  9. specific amount of money returned to the customer after purchase
  10. Typically longest stages, sales peak and begin to flatten, competition is intense
  11. Rapid market, acceptance, increasing market
  12. price reduction offered by a printed promo certificate
Down
  1. Sales and profits fall
  2. A measure of how much the supply chain is controlled by a manufacturer
  3. all customers pay the same price
  4. The network of external suppliers, internal processes, and external distributors
  5. The amount of money a customer is willing to pay
  6. Takes away for original price
  7. Reduction from original selling price
  8. Sales are low, costs are high

20 Clues: Sales and profits fall • where people buy things • Takes away for original price • Sales are low, costs are high • all customers pay the same price • multiple people are involved in it • Reduction from original selling price • a good or service that a customer buys • Rapid market, acceptance, increasing market • starting at high price and slowly increasing • ...

Marketing Puzzle 2025-10-09

Marketing Puzzle crossword puzzle
Across
  1. Goods buyers don’t normally think of buying, until they are promoted
  2. The added value a brand name gives to a product beyond is functional benifit is called_____
  3. The strategy of expanding by acquiring or merging with another company
  4. Customer-centered, sense-and-respond philosophy often called ____ concept
  5. The strategy of setting a low price to attract customers and gain market share
  6. Part of holistic marketing, ensuring employees are customer-focused
  7. meeting the needs profitable
Down
  1. the process of analyzing data from marketing activities to measure their effectiveness
  2. An intangible product that satisfies needs
  3. A factor influencing buyer behaviour, includes norms and values
  4. The rate at which new customers adopt a product innovation
  5. Long-term focus on building customer & partner ties
  6. the process finding useful patterns and information from large sets of data
  7. Communication element in 4Ps of marketing strategy
  8. Age,gender, population size are key ______ statistics and to discribe use of people
  9. Extended marketing mix includes ________ evidence
  10. strong goods creat ________ utility
  11. The process of dividing markets into groups
  12. Marketing for social welfare
  13. The 'P' referring to delivery channels

20 Clues: Marketing for social welfare • meeting the needs profitable • strong goods creat ________ utility • The 'P' referring to delivery channels • An intangible product that satisfies needs • The process of dividing markets into groups • Extended marketing mix includes ________ evidence • Communication element in 4Ps of marketing strategy • ...

Quality Management 2025-01-29

Quality Management crossword puzzle
Across
  1. all employees must be _____ for TQM to work
  2. customer satisfaction is the ultimate ____
  3. earliest history of the concept of quality
  4. a visual tool used to identify the root causes of problems
  5. the measure of how well a product or service meets customer expectation
  6. this person determines the quality of your product
Down
  1. continuous improvement
  2. total quality is a _______ management system
  3. quality expert who developed the concept of zero defects
  4. organization responsible for establishing international quality standards

10 Clues: continuous improvement • customer satisfaction is the ultimate ____ • earliest history of the concept of quality • all employees must be _____ for TQM to work • total quality is a _______ management system • this person determines the quality of your product • quality expert who developed the concept of zero defects • ...

Business Crossword 2013-04-30

Business Crossword crossword puzzle
Across
  1. A company that is run by 2 - 20 people
  2. Were the owners is responsible for paying for all the debts
  3. How the worker acts towards the customer
  4. A detailed description of the job
  5. The worker efficiently helps the customer needs, wants and probelems
  6. Star Trek or running your own business
  7. Not secondary research
  8. A detailed proposal for achieving something and the business aims
  9. When a member of staff receives a reward to make them work more efficiently
Down
  1. Owned by friends, family and shareholders
  2. Business owned by one person, but may employ many more workers
  3. Not primary research
  4. When the customer does not receive a satisfactory solution to his/her problem
  5. Paying for a trade or skill
  6. Where the shareholders of a company are reasonable for paying for debts
  7. A place where buyers and sellers meet to trade
  8. The procedure that the company or business will go through to find new staff
  9. Deside where to set up the business
  10. Gathering information from the customers
  11. The target which the business sets itself

20 Clues: Not primary research • Not secondary research • Paying for a trade or skill • A detailed description of the job • Deside where to set up the business • A company that is run by 2 - 20 people • Star Trek or running your own business • How the worker acts towards the customer • Gathering information from the customers • Owned by friends, family and shareholders • ...

service 2021-04-19

service crossword puzzle
Across
  1. defined as a large deposit of any waste in areas such woods, alleys, waterways or vacant lots.
  2. Name the government that came into power in December 2002 in Kenya
  3. Technical and political process that is focused on the development and design of land use and the built environment
  4. a problem that will occur if waste isn't dealt with properly.
  5. As part of the slum upgrading intitiative, where were some of the residents of Kibera are located to
  6. In what city does 60% of people live in slums?
  7. How does little to no water cause health issues?
  8. In what country is the average household water over 1 tonne every year
  9. Open landfill sites are responsible for 8-10% of this
  10. what percentage of the population are under 15 in Kibera?
  11. What does childhood illnesses cause?
  12. The UN states that water in slums lack protection from what?
Down
  1. In Singapore 92% of its waste is disposed of this way
  2. large accumulations of rubbish.
  3. This is one on the affordable services that slum housing lacks
  4. In what country are there waste transfer stations
  5. what problem was NARC trying to solve by demolishing 42,000 structures
  6. What does lack of education cause an increase of?
  7. what type of waste is generated as a result of the ordinary day-to-day use of a domestic premise
  8. why were the residents of Kibera opposed to the relocation
  9. When slums lack affordable services, it can have an effect on this?
  10. what type of waste is defined as waste generated by manufacturing or industrial processes
  11. Name one of the slums in Nairobi
  12. In Kibera, an estimated 20% of the population suffer with this illness
  13. what is an example of a low skill job in Nairobi?

25 Clues: large accumulations of rubbish. • Name one of the slums in Nairobi • What does childhood illnesses cause? • In what city does 60% of people live in slums? • How does little to no water cause health issues? • In what country are there waste transfer stations • What does lack of education cause an increase of? • what is an example of a low skill job in Nairobi? • ...

Service 2023-04-13

Service crossword puzzle
Across
  1. andur
  2. roolilatt
  3. esimene rattas
  4. automaatkäigukast
  5. klaasi puhastus harjad
  6. kontrolli õli
  7. aku
  8. ratta joondus
  9. kinnitus poldid
  10. väljalaske süsteem
  11. määri
Down
  1. ventilatsioonisüsteem
  2. üldseisukord
  3. manuaal käigukasti õli
  4. karteri rõhuühtlusti
  5. veeseparaator
  6. hüdroõli tase
  7. seadekruvi
  8. õlivanni kork
  9. diffri lukk
  10. kettas pidurid
  11. keskmääre
  12. hüdraulika rõhk
  13. õlilekked
  14. klaasipesu
  15. esiratta rumm
  16. kardaan
  17. käigukast
  18. kütusetase
  19. mootori õli
  20. esi sild
  21. piiramis kruvid

32 Clues: aku • andur • määri • kardaan • esi sild • roolilatt • keskmääre • õlilekked • käigukast • seadekruvi • klaasipesu • kütusetase • diffri lukk • mootori õli • üldseisukord • veeseparaator • hüdroõli tase • õlivanni kork • esiratta rumm • kontrolli õli • ratta joondus • esimene rattas • kettas pidurid • hüdraulika rõhk • piiramis kruvid • kinnitus poldid • automaatkäigukast • väljalaske süsteem • karteri rõhuühtlusti • ...

Service 2014-05-05

Service crossword puzzle
Across
  1. When you get a good NPS you have received good customer…[11]
  2. It works wonders to come across happy [5]
  3. Customer impatience can be battled with this[5]
  4. In stock/Colleagues on shop floor that can answer customer queries (12)
  5. I am your stats (3,8,5)
  6. I would definitely not recommend you (9)
  7. There are 3 of these [5]
  8. Can I help you take your bags to the car [10]
  9. Customers love when you have lots of this in each pet category (9]
  10. I “might” recommend you (7)
  11. This should happen with every transaction [5]
Down
  1. Knowing as much about as many of these is important [8]
  2. I would recommend you (8)
  3. This finishes the interaction perfectly [5,3]
  4. These good relations come in very handy in customer care (12)
  5. I take care of your stats (12)
  6. Customers receive this if you sign them up [8]
  7. This value shows the customers you care [5]
  8. Open and welcoming [12]
  9. Knowing a customer’s pet names or dietary requirements is very….. [8]
  10. This card helps both customers and pets [3]
  11. It all starts with a warm one of these[8]
  12. You gain these when you know your stuff online [7]
  13. Do you have what it takes? [7]

24 Clues: Open and welcoming [12] • I am your stats (3,8,5) • There are 3 of these [5] • I would recommend you (8) • I “might” recommend you (7) • I take care of your stats (12) • Do you have what it takes? [7] • I would definitely not recommend you (9) • It works wonders to come across happy [5] • It all starts with a warm one of these[8] • This value shows the customers you care [5] • ...

Service 2024-05-30

Service crossword puzzle
Across
  1. teknik memisahkan kotoran dan sisa sisa makanan
  2. hidangan pada waktu siang
  3. makanan penutup
  4. spesial party menu adalah jamuan yang bersifat
  5. hot appetizer yang berasal dari dari luar negeri
  6. hiasan pada makanan disebut juga
  7. jenis lipatan serbet dengan posisi berdiri
  8. cold appetizer
  9. carte berasal dari bahasa
  10. menu campuran antara a'la carte dan d'hote adalah tipe
  11. penampilan disebut juga
  12. pramusaji disebut juga
  13. makanan pembuka
  14. mengguyur air diatas peralatan yang akan dicuri
  15. silverware disebut juga
Down
  1. daftar makanan
  2. menu berasal dari bahasa
  3. peralatan yang terbuat dari kain
  4. hot appetizer yang berasal dari Indonesia
  5. peralatan yang terbuat dari keramik
  6. salah satu faktor rancangan menu
  7. faktor kebersihan
  8. Makanan pembuka panas
  9. peralatan yang digunakan untuk minum dan terbuat dari kaca
  10. teknik perendaman peralatan
  11. peralatan sejenis pisau
  12. makanan pembuka
  13. jenis lipatan serbet dengan posisi tidur atau datar
  14. appetizer berasal dari kata
  15. makanan pembuka dingin

30 Clues: daftar makanan • cold appetizer • makanan penutup • makanan pembuka • makanan pembuka • faktor kebersihan • Makanan pembuka panas • pramusaji disebut juga • makanan pembuka dingin • peralatan sejenis pisau • penampilan disebut juga • silverware disebut juga • menu berasal dari bahasa • hidangan pada waktu siang • carte berasal dari bahasa • teknik perendaman peralatan • ...

Organization of the operations process - 1 2019-02-28

Organization of the operations process - 1 crossword puzzle
Across
  1. Project and job operations usually use a fixed position ___
  2. Achieving the required output at the lowest overall cost
  3. Economies of ___ are greatest when the task is carried out continuously
  4. The main characteristic of ___ volume operations is that economies of scale are not available
  5. In manufacturing, efficiency is often linked to it; attempts are made to ensure that plant and labour are always fully occupied
  6. In manufacturing, operations is usually dependent upon ___ and marketing to specify customer needs
  7. Technology tends to ___ so that a failure has a greater effect
  8. Satisfactory design of the product or service is a ___ for effective operations
  9. the life expectancy of individual products and the variation in the volume of demand
Down
  1. High technology tends to be less ___ than low technology
  2. ___ operations - small-scale low volume operations
  3. The degree to which the product/service is customized to meet a particular customer need
  4. ___ in technology shoul reduce labour costs but increase maintenance costs
  5. "Doing the right thing",simply achieving the desired outcome
  6. It invloves labour, materials, facilities support services and time
  7. The speed of response required by the market
  8. The total output of particular product/service lines
  9. The key decision in batch operations is the batch ___
  10. Leading-___ technology tends to be less robust, making failure more likely and more difficult to correct
  11. The more competetive a market is on ___, the more pressure this will put on operations to reduce costs
  12. ___ operations are appropriate in medium variety, medium volume situations

21 Clues: The speed of response required by the market • ___ operations - small-scale low volume operations • The total output of particular product/service lines • The key decision in batch operations is the batch ___ • High technology tends to be less ___ than low technology • Achieving the required output at the lowest overall cost • ...

Marketing 2016-08-30

Marketing crossword puzzle
Across
  1. provides customers with the goods and services they want.
  2. breaking down, the market into smaller groups that have similar characteristics.
  3. lists information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
  4. involves understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience.
  5. refers to activities related to advertising, personal selling, publicity.
  6. is its percentage of total sales volume generated by all companies that compete in a given market.
  7. utilities are the attributes of goods and services that make them capable of satisfying customers' wants and needs.
  8. good business and marketing decisions rely on good information about customer, trends, and competing products.
  9. involves having a product or service where customers can buy it.
  10. businesses that buy product for use in their operations.
  11. involves changing raw materials into usable goods or putting parts together to make them more useful.
  12. the group that is identified for a specific marketing program.
  13. is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  14. is having a product or service available at a certain time of year or convenient day.
Down
  1. are intangible items that have monetary value and satisfy your needs and wants.
  2. is the idea that a business should strive to satisfy customers' needs and wants while generating a profit for the business.
  3. is an aspect of marketing that combines customer information with customer service and marketing communications.
  4. management is obtaining,developing, maintaining, and improving a product or a product mix in response to market opportunities.
  5. involves communication with the customer.
  6. distribution is the process of deciding how to get goods into customers' hands.
  7. in order to sell products, marketers must learn about and analyze the strengths and weaknesses of their products as well as the opportunities and threats in the market.
  8. that exchange of a product for money.
  9. includes four basic marketing strategies called the four ps: product, place, price, and promotion.
  10. is what is exchanged for the product.
  11. all people who share similar needs and wants and who have the ability to purchase a given product.
  12. are tangible items that have monetary value and satisfy your need and wants, such as cars television, furniture, and clothing.
  13. consists of customers who purchase goods and services for personal use.
  14. decisions dictate how much to charge for goods and services in order to make a profit.
  15. the means of getting the product into the customer's hands is.

29 Clues: that exchange of a product for money. • is what is exchanged for the product. • involves communication with the customer. • businesses that buy product for use in their operations. • provides customers with the goods and services they want. • the group that is identified for a specific marketing program. • ...

Business 2013-04-30

Business crossword puzzle
Across
  1. Paying for a trade or skill
  2. A company that is run by 2 - 20 people
  3. Star Trek or running your own business
  4. The target which the business sets itself
  5. The worker efficiently helps the customer needs, wants and probelems
  6. When the customer does not receive a satisfactory solution to his/her problem
  7. Were the owners is responsible for paying for all the debts
  8. The procedure that the company or business will go through to find new staff
  9. A detailed description of the job
Down
  1. A detailed proposal for achieving something and the business aims
  2. Not primary research
  3. Business owned by one person, but may employ many more workers
  4. Not secondary research
  5. A place where buyers and sellers meet to trade
  6. Owned by friends, family and shareholders
  7. When a member of staff receives a reward to make them work more efficiently
  8. How the worker acts towards the customer
  9. Gathering information from the customers
  10. Where the shareholders of a company are reasonable for paying for debts
  11. Deside where to set up the business

20 Clues: Not primary research • Not secondary research • Paying for a trade or skill • A detailed description of the job • Deside where to set up the business • A company that is run by 2 - 20 people • Star Trek or running your own business • How the worker acts towards the customer • Gathering information from the customers • The target which the business sets itself • ...

SCM Crossword 2014-10-06

SCM Crossword crossword puzzle
Across
  1. The storage or holding of goods.
  2. upward or downward movement of a variable over time such as demand for a product.
  3. The cost involved in moving, transferring, preparing, and otherwise handling inventory.
  4. Raw materials, work in process, finished goods, and supplies required for creation of a company's goods and services.
  5. The purchaser's authorization used to formalize a purchase transaction with a supplier.
  6. The total time that elapses between an order's placement and its receipt.
  7. The labor, material, and associated overhead costs that are charged against a job as it moves through the production process.
  8. Principal direction of movement for customer orders which originate at point of demand or use.
  9. The quantity of goods a company purchases or produces in anticipation of use or sale in the future.
  10. The time and process involved from the placement of an order to the receipt of the order.
  11. The materials management function that attempts to coordinate materials supply with materials demand.
  12. A set of discussions between two or more enterprises to determine the business relationship.
  13. of Materials A structured list of all the materials or parts and quantities needed to produce a particular finished product, assembly, subassembly, or manufactured part, whether purchased or not.
  14. A Japanese term for improvement
  15. Conformance to requirements or fitness for use.
Down
  1. An analysis that compares cumulative percentages of the rank ordering of costs, cost drivers, profits, or other attributes to determine whether a minority of elements have a disproportionate impact.
  2. Outbound logistics, from the end of the production line to the end user.
  3. The process of minimizing the times required to source, handle, produce, transport, and deliver products in order to meet customer requirements.
  4. The final buyer of the product who purchases the product for immediate use.
  5. Encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activites.
  6. The process of making something worldwide in scope or application.
  7. A specialized segment of logistics focusing on the movement and management of products and resources after the sale and after delivery to the customer
  8. The physical facilities, personnel, and processes available to meet the product or service needs of customers.
  9. An analysis of the strengths, weaknesses, opportunities, and threats of and to an organization.
  10. Certification by a recognized body of the facilities, capability, objectivity, competence, and integrity of an agency, service, operational group, or individual to provide the specific service or operation needed
  11. The process of moving or resupplying inventory from a reserve storage location or facility to a primary storage.
  12. A method to determine how features of a product or service relate to cost, functionality, appeal and utility to a customer.
  13. Pulling a function back in house as an outsourcing contract expires.
  14. The process of a supplier placing goods at a customer location without receiving payment until after the goods are used or sold.
  15. An estimate of future demand.

30 Clues: An estimate of future demand. • A Japanese term for improvement • The storage or holding of goods. • Conformance to requirements or fitness for use. • The process of making something worldwide in scope or application. • Pulling a function back in house as an outsourcing contract expires. • Outbound logistics, from the end of the production line to the end user. • ...

ICS and Canadian Trivia 2017-02-08

ICS and Canadian Trivia crossword puzzle
Across
  1. The second word in ICS
  2. This beach is the world's longest freshwater beach.
  3. Traceable service offered by ICS
  4. This street is the longest in the world.
  5. Last name of Transforce's president or CEO
  6. This courier service is part of Transforce
  7. The name of the tallest mountain in Canada.
  8. Transforce head office is located in this province.
Down
  1. This courier service is part of Transforce
  2. This courier service is part of Transforce
  3. City with the windiest corner in Canada - Portage and Main.
  4. TransForce stared as this company in 1957
  5. She was the secretary in the James Bond series and was from Kitchener Ont.(Lois Maxwell)
  6. This country is celebrating it's 150th anniversary this year.
  7. Non traceable service offered by ICS
  8. ICS Billing and Customer Service departments are located in this small Ontario town.

16 Clues: The second word in ICS • Traceable service offered by ICS • Non traceable service offered by ICS • This street is the longest in the world. • TransForce stared as this company in 1957 • This courier service is part of Transforce • This courier service is part of Transforce • Last name of Transforce's president or CEO • This courier service is part of Transforce • ...

SCM Crossword 2014-10-06

SCM Crossword crossword puzzle
Across
  1. Costs The labor, material, and associated overhead costs that are charged against a job as it moves through the production process.
  2. General upward or downward movement of a variable over time such as demand for a product.
  3. of Materials A structured list of all the materials or parts and quantities needed to produce a particular finished product, assembly, subassembly, or manufactured part, whether purchased or not.
  4. Raw materials, work in process, finished goods, and supplies required for creation of a company's goods and services.
  5. The process of making something worldwide in scope or application.
  6. The process of minimizing the times required to source, handle, produce, transport, and deliver products in order to meet customer requirements.
  7. A set of discussions between two or more enterprises to determine the business relationship.
  8. Certification by a recognized body of the facilities, capability, objectivity, competence, and integrity of an agency, service, operational group, or individual to provide the specific service or operation needed
  9. Time The total time that elapses between an order's placement and its receipt.
  10. The process of a supplier placing goods at a customer location without receiving payment until after the goods are used or sold.
  11. Principal direction of movement for customer orders which originate at point of demand or use.
  12. Order The purchaser's authorization used to formalize a purchase transaction with a supplier.
  13. Analysis A method to determine how features of a product or service relate to cost, functionality, appeal and utility to a customer.
  14. A Japanese term for improvement
  15. An estimate of future demand.
  16. Analysis An analysis of the strengths, weaknesses, opportunities, and threats of and to an organization.
Down
  1. Conformance to requirements or fitness for use.
  2. Costs The cost involved in moving, transferring, preparing, and otherwise handling inventory.
  3. The process of moving or resupplying inventory from a reserve storage location or facility to a primary storage.
  4. An analysis that compares cumulative percentages of the rank ordering of costs, cost drivers, profits, or other attributes to determine whether a minority of elements have a disproportionate impact.
  5. Outbound logistics, from the end of the production line to the end user.
  6. User The final buyer of the product who purchases the product for immediate use.
  7. The physical facilities, personnel, and processes available to meet the product or service needs of customers.
  8. Cycle The time and process involved from the placement of an order to the receipt of the order.
  9. Size The quantity of goods a company purchases or produces in anticipation of use or sale in the future.
  10. The storage or holding of goods.
  11. Chain Management Encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activites.
  12. Pulling a function back in house as an outsourcing contract expires.
  13. Planning The materials management function that attempts to coordinate materials supply with materials demand.
  14. Logistics A specialized segment of logistics focusing on the movement and management of products and resources after the sale and after delivery to the customer

30 Clues: An estimate of future demand. • A Japanese term for improvement • The storage or holding of goods. • Conformance to requirements or fitness for use. • The process of making something worldwide in scope or application. • Pulling a function back in house as an outsourcing contract expires. • Outbound logistics, from the end of the production line to the end user. • ...

Supply and Chain Management 2014-10-08

Supply and Chain Management crossword puzzle
Across
  1. AND WAREHOUSE SELECTION/Determining the location of the company's plant(s) and warehouse(s) is a strategic decision that affects not only the cost of transporting raw materials, inbound and finished goods, outbound, but also customer service levels of speed of response.
  2. HANDLING/Is a broad area that encompasses virtually all aspects of movements of Raw materials, Work-in-Progress, or finishes goods with in a plant or warehouse.
  3. OF THE MONTH INVENTORY/The book value of goods, inputs or materials available for use or sale at the beginning of an inventory accounting period.
  4. FORECAST/Production requirements based on marketing's sales demand forecast and current inventory levels.
  5. GOODS HANDLING/Processes involved with returning goods from the customer to the manufacturer. Products may be returned because of performance problems or simply because the customer doesn't like the product.
  6. typically triggered when the inventory level hits the reorder point (also called reorder trigger level), a setting from the system.
  7. SERVICE/Is the output of the logistics system.
  8. MANAGEMENT/The overseeing and controlling of the ordering, storage and use of components that a company will use in the production of the items it will sell as well as the overseeing and controlling of quantities of finished products for sale.
  9. LOGISTICS/Stands for all operations related to the reuse of products and materials.
  10. FORECASTING/Is the activity of estimating the quantity of a product or service that consumers will purchase.
  11. AND STORAGE/It can be held near the location where it will be needed, or transported later.
  12. PLANNING/Is the forward-looking process of coordinating assets to optimize the delivery of goods, services and information from supplier to customer, balancing supply and demand.
Down
  1. MANAGEMENT/The process by which a producer or supplier directs marketing activity by involving and motivating parties comprising its channel of distribution.
  2. ENGINEER/Decides whether which is the right size at the preferred design.
  3. AND TRANSPORTATION/A key logistics activity is to actually provide for the movement of materials and goods from one point of origin to point of consumption, and perhaps to its ultimate point of disposal.
  4. FORECAST/Customer demand based on promotion, pricing, competition, etc.
  5. systematic distribution of a limited quantity resources over various time periods, products, operations, or investments.
  6. FORECASTING/Projection of achievable sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
  7. the purchase of materials and services from outside organizations to support the firm's operations from production to marketing, sales and logistics.
  8. AND SERVICE SUPPORT/This may include delivery of repair parts to dealer, stocking adequate spares, picking up defective or malfunctioning products from customers, and responding quickly to demands for repairs.
  9. ANALYSIS/Is a business term used to define an inventory categorization technique often used in materials management. It is also known as Selective Inventory Control.
  10. MANAGEMENT/Is the part of supply chain management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer's requirements.
  11. OF THE MONTH INVENTORY/The value of goods available for sale at the end of the accounting period.
  12. the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements.
  13. DELIVERIES/Pertains to all incoming goods, which may refer to either a vendor delivery or a return of a rejected delivery to a customer. It may cover the schedules of deliveries from your vendors/suppliers or even a rejected delivery to a customer.
  14. PLANNING/Is a multi-step operational supply chain management process used to create reliable forecasts. Used to improve the accuracy of revenue forecasts, align inventory levels with peaks and troughs in demand, and enhance profitability for a given channel or product.
  15. PROCESSING/Entails the systems that an organization has for getting orders from customers, checking on the status of orders and communicating to customers about then, and actually filling that order and making it available to customer.
  16. DISTRIBUTION/Is the group of activities associated with the supply of finished product from the production line to the consumers.

28 Clues: SERVICE/Is the output of the logistics system. • FORECAST/Customer demand based on promotion, pricing, competition, etc. • ENGINEER/Decides whether which is the right size at the preferred design. • LOGISTICS/Stands for all operations related to the reuse of products and materials. • ...

Quality Management 2024-09-05

Quality Management crossword puzzle
Across
  1. proof of achievement
  2. make something better
  3. guiding and directing the purpose of the organization
  4. fulfilment of expectation/needs
Down
  1. something needed or mandatory to be compliant
  2. foundation for a system of belief
  3. assistance/support given to customers
  4. features in a good/service expected by the customer
  5. comply with rules and standards
  6. a level/degree of quality
  7. when you monitor, analyze and evaluate
  8. do something
  9. series of actions or steps
  10. what you want to do and how you going to do it
  11. perform an action

15 Clues: do something • perform an action • proof of achievement • make something better • a level/degree of quality • series of actions or steps • comply with rules and standards • fulfilment of expectation/needs • foundation for a system of belief • assistance/support given to customers • when you monitor, analyze and evaluate • something needed or mandatory to be compliant • ...

Customer Concerns 2023-06-02

Customer Concerns crossword puzzle
Across
  1. Where do you find the on call list?
  2. What you need from Salesforce.
  3. What happened when the field does not respond
  4. What information is enough to close many of the Customer Concerns?
  5. After which escalation is the Concern turned over to Ops Support?
  6. Abbreviation for Customer Concerns
Down
  1. Who bridges the gap between Customer Service and the field?
  2. Software used to create Customer Concerns?

8 Clues: What you need from Salesforce. • Abbreviation for Customer Concerns • Where do you find the on call list? • Software used to create Customer Concerns? • What happened when the field does not respond • Who bridges the gap between Customer Service and the field? • After which escalation is the Concern turned over to Ops Support? • ...

THE 7Is of TITAN 2022-12-25

THE 7Is of TITAN crossword puzzle
Across
  1. Where one thing is more than the other, there is an _______
  2. unveil the 'Design story' and encourage for trial
  3. the customer's needs
Down
  1. one thin
  2. Offering extra services and thanking the customer will ______ the customer
  3. is a greeting to customer
  4. Loyalty points, guarantee, warranty and After sales service is conveyed to customer at this stage
  5. is handling complaints and obtain commitments

8 Clues: one thin • the customer's needs • is a greeting to customer • is handling complaints and obtain commitments • unveil the 'Design story' and encourage for trial • Where one thing is more than the other, there is an _______ • Offering extra services and thanking the customer will ______ the customer • ...

Marketing Crossword Puzzle 2016-08-29

Marketing Crossword Puzzle crossword puzzle
Across
  1. Combining customer information with customer service and marketing
  2. Businesses should strive to satisfy customers
  3. Management- process of deciding how to get goods into customer's hand
  4. Understanding concepts and strategies used to develop and target specific a specific audience
  5. Involves changing raw materials into usable goods
  6. Includes all businesses that buy products for their operations
  7. Functions of marketing add value to a product
  8. Consists of consumers who purchase goods for personal use
  9. Percentage of the total sales volume
  10. The exchange of a product or money
  11. Involves having a product where consumers buy it
  12. tangible items that satisfy your needs and wants
  13. intangible items that satisfy your needs and wants
Down
  1. Four basic strategies including the four P’s
  2. Management Obtaining, developing, and maintaining a product
  3. Communication with the consumer
  4. Group that is identified for a specific program
  5. affects the economy and standard of living
  6. Lists info like age, gender, income level, etc
  7. Getting a product into a customers hands using the marketing mix
  8. Having a product available at a certain time
  9. Information Management- Getting good information about customers trends and analyzing it
  10. Breaking down the market into smaller groups
  11. Targeting two different types of people
  12. based on costs and on what competitors charge for the same product
  13. Effort to inform people about a product or service
  14. All people that share similar needs and wants
  15. Analysis Strength, Weakness, opportunities, and threats
  16. provides customers with goods and services

29 Clues: Communication with the consumer • The exchange of a product or money • Percentage of the total sales volume • Targeting two different types of people • affects the economy and standard of living • provides customers with goods and services • Four basic strategies including the four P’s • Having a product available at a certain time • ...

You think you know Spot? 2023-08-02

You think you know Spot? crossword puzzle
Across
  1. Asset = _______
  2. "We Do the ________ Things Right"
  3. LTL- Less than ______________
  4. 3PL- _____ Party Logistics
  5. Spot's most recent office opened in ________
  6. Denny Darrow is the Senior VP of Human __________
  7. Indianapolis, IN -> Los Angeles, CA
  8. Most male Spot employees, including the founders, are named
  9. The social media site that Spot is most active on
  10. "We Do What ______ Won't"
  11. Your trainers are part of the __________ & Development team at Spot
  12. Spot's unique customer service of combining tech, great people (YOU) and relationships. "The Spot ___________"
  13. "We Never Give Back ________"
  14. How many states do we have an office?
Down
  1. "We are more than just a ________"
  2. Spot's customer- cheese & ketchup
  3. "We never lose our _________ to deliver"
  4. The shipment of cargo is also known as a _________
  5. _________% of all freight is moved by trucks
  6. You cannot wear __________ to work at Spot.
  7. Trucking company that "carries" the product
  8. Refrigerated truck
  9. Company who manufactures and distributes a product
  10. Which time zone is Utah in?
  11. Spot's customer- chain of grocery stores
  12. Spot's in-house TMS (Transportation Mgmt System)

26 Clues: Asset = _______ • Refrigerated truck • "We Do What ______ Won't" • 3PL- _____ Party Logistics • Which time zone is Utah in? • LTL- Less than ______________ • "We Never Give Back ________" • Spot's customer- cheese & ketchup • "We Do the ________ Things Right" • "We are more than just a ________" • Indianapolis, IN -> Los Angeles, CA • How many states do we have an office? • ...

Starlinks Christmas Challenge 2025-12-25

Starlinks Christmas Challenge crossword puzzle
Across
  1. Internal AI assistant supporting employees with insights
  2. Storage and handling of inventory in distribution centres
  3. Using common processes across sites and customers
  4. Connecting systems to eliminate manual handoffs
  5. Charging customers accurately for services delivered
  6. Total cost required to deliver customer services
  7. Trusted source for reporting, analytics, and decisions
  8. Speed at which orders move through operations
  9. Consistent service performance at scale
  10. Coordinating processes across teams and applications
Down
  1. Leadership reporting and performance dashboarding tool
  2. Ability to grow volumes without disruption
  3. Real-time understanding of orders and operations
  4. Central view for monitoring operations and risks
  5. Shared foundation enabling multiple logistics services to scale
  6. Core system managing finance, HR, and governance
  7. Digital assistant supporting customers with delivery updates
  8. Level of operational and governance maturity for investors
  9. Turning operational data into performance insights
  10. Measure of deliveries meeting promised timelines
  11. Stock available to meet customer demand
  12. Agreed performance commitments to customers
  13. Final delivery step to the end customer
  14. End-to-end process from order receipt to dispatch
  15. Reducing manual effort through repeatable processes

25 Clues: Stock available to meet customer demand • Final delivery step to the end customer • Consistent service performance at scale • Ability to grow volumes without disruption • Agreed performance commitments to customers • Speed at which orders move through operations • Connecting systems to eliminate manual handoffs • Real-time understanding of orders and operations • ...

Training Review 2026-03-24

Training Review crossword puzzle
Across
  1. Managing your reactions to stay calm and effective
  2. Making changes that help prevent issues and enhance quality
  3. Consistently going beyond expectations with quality and care
  4. The overall journey a customer has with us
  5. Built through reliability, consistency, and follow-through
  6. Refocusing after a challenge to move forward positively
  7. Your coworkers. The people you support everyday.
  8. Being aware of what’s happening in the moment
  9. Providing timely and helpful replies or actions
  10. Taking responsibility and seeing things through to completion
  11. The processes and tools that guide how we work
  12. Taking a moment to think before responding
Down
  1. What we move away from when focusing on solutions and learning
  2. Sharing information clearly, timely, and thoughtfully
  3. The underlying reason behind actions and behaviors
  4. Natural reactions that we recognize and manage in ourselves and others
  5. An interaction where we support or assist a customer
  6. Communicating openly and honestly, even in challenging situations
  7. Creating interactions that feel attentive and personal
  8. Collaborating to achieve better results together
  9. Resolving the issue in a clear and meaningful way
  10. Making processes simple and smooth for the customer

22 Clues: The overall journey a customer has with us • Taking a moment to think before responding • Being aware of what’s happening in the moment • The processes and tools that guide how we work • Providing timely and helpful replies or actions • Collaborating to achieve better results together • Your coworkers. The people you support everyday. • ...

CEC Crossword 2023-01-23

CEC Crossword crossword puzzle
Across
  1. World class greeting, thank or aplogize, manners, addressing the immediate need, and actively listening to serve are all part of the ______________.
  2. One of Discount Tire's Brand Dimensions is Low Prices, ________ ________.
  3. Agents should include details in their greeting if the BOT provided valid information via the ________ function.
  4. This is what the customer would receive after buying tires online and setting an appointment online.
  5. We use this acronym when a customer purchases tires online and gets them installed at our store.
  6. We shouldn't be recommending any tires until we have asked some________________________.
  7. The price is ______ dollars for mounting, balancing, and installation of most standard sizes (per assembly).
  8. Earn the Visit, Three Phase CES, and the Perfect Service Experience are called the Three ___________.
  9. This is how many phases are in the Customer Experience Strategy (CES).
  10. Discount Tire will not service tires that are _____ years or more past the DOT date.
  11. The tool that uses millions of data points to provide us and the customer data on tires.
  12. Evary call we must mention these - a great benefit of doing business with Discount Tire.
  13. Our _______ is to make more dreams come true.
  14. We are honest, fair, and do what we believe is right.
  15. Tahoe The big trip where we celebrate our success.
  16. Can be purchased to protect a customer's tire for the life of their tires.
  17. The screen in Genesis that displays tires, wheels, labor, accessories, and TPMS.
Down
  1. We have ______ Brand Dimensions at Discount Tire.
  2. To make dreams come true by providing the most inviting, easy, and safe tire and wheel purchase and service experience in the world.
  3. This provides a real-time update of our customer's service on their vehicle.
  4. We should try to put customers on the ___________ rather than transfer the customer to the store.
  5. At the end of the call, when you go over the details of the products, appointment time, etc.
  6. The most desired result of a CEC phone call is an _________.
  7. The three Es are energy, ________, and enthusiasm.
  8. How many Life Lessons did Mr. Halle leave us?
  9. The program agents use to order product that is not currently in stock at the store.
  10. The ________ of our people and our customers is the number one consideration.
  11. This is the main goal of the CEC.
  12. Wildly important goal.
  13. We promise that when you work for or do business with us, you will experience caring people doing the right thing.
  14. We must let our customers know that we price match and that we will not be ___________.
  15. Saying "do you have a tire in mind or do you need help with a recommendation" is called?
  16. The Discount Tire _________ is: To be the best! Our unique success is based on caring for and cultivating people, delighting our customers, and growing responsibly.
  17. The age it which Discount Tire recommends replacement.
  18. This is the acronym for our Operating Philosophies.

35 Clues: Wildly important goal. • This is the main goal of the CEC. • How many Life Lessons did Mr. Halle leave us? • Our _______ is to make more dreams come true. • We have ______ Brand Dimensions at Discount Tire. • The three Es are energy, ________, and enthusiasm. • Tahoe The big trip where we celebrate our success. • This is the acronym for our Operating Philosophies. • ...

Operations management 2025-12-08

Operations management crossword puzzle
Across
  1. Using mobile devices and apps to promote and sell products or services.
  2. Where average cost increases as production increases.
  3. The process of taking inputs and transforming them into outputs.
  4. The treatment of customers before, during and after a purchase.
  5. The process of choosing a supplier, purchasing goods and paying.
  6. Total cost ÷ output
  7. A decrease in average cost as production increases.
  8. Where a firm gets other outside businesses to perform work for it.
  9. The difference between costs and revenue; total revenue – total costs.
  10. When a customer returns to a business rather than go to competitor.
  11. Extra inventory in case of unforeseen shortages or increases in demand.
  12. All the activities involved in getting a product or service to the customer.
  13. Where employees’ concentrates on one activity and becomes good at it.
  14. Japanese process of reducing waste in the production process.
  15. Checking that takes place at the end of the production process.
  16. What an individual must have in order to survive
  17. Services provided once the customer has purchased a product.
  18. The total quantity produced by a business over a period of time.
  19. A method of continuously improving quality through small changes.
  20. A product that meets or exceeds customer requirements.
  21. A person employed to secretly assess the quality of goods or services.
  22. Where stock is only ordered to fulfil orders received.
  23. Extra stock is held to allow for delays or growth in demand.
  24. How happy the customer is with how a business treated them.
  25. The amount of output per worker in a period of time.
Down
  1. Measures of how much output is being produced per unit of input
  2. Products that businesses’ produce that are tangible.
  3. ICT
  4. An individual who takes risks to start a business.
  5. A business that allows entrepreneurs to use its name and sell its products.
  6. Where consumers desire a product and have the money to pay for it
  7. A method of production where products are made individually.
  8. Where large businesses can afford to invest in efficient machinery that reduces average costs.
  9. The people who purchase a product or service from a business.
  10. Producing a very large quantities of generic products.
  11. A business culture with the aim of zero defects and getting it right first time.
  12. Receiving a discount by buying in bulk.
  13. Using the internet to promote and sell goods or services
  14. An individual or group interested in the actions of a business.
  15. The inputs needed for the production of a good or service.
  16. Another word for stock.
  17. The movement of inventory, goods, information and money along the supply chain.
  18. The cost of the next best alternative foregone.

43 Clues: ICT • Total cost ÷ output • Another word for stock. • Receiving a discount by buying in bulk. • The cost of the next best alternative foregone. • What an individual must have in order to survive • An individual who takes risks to start a business. • A decrease in average cost as production increases. • Products that businesses’ produce that are tangible. • ...

Basic of marketing crossword puzzle 2023-03-16

Basic of marketing crossword puzzle crossword puzzle
Across
  1. the use of paid media to promote a product or service to a target audience
  2. research, the process of gathering information about a market, including customer needs and preferences
  3. the process of communicating with customers and potential customers to inform and persuade them about a product or service
  4. audience, the specific group of people that a product or service is aimed at
  5. the process of creating a unique name and image for a product or service in the consumer's mind
Down
  1. the process of creating a distinct image and identity for a product or service in the consumer's mind
  2. relationship management (CRM), the process of managing interactions with customers to build long-term relationships and loyalty
  3. the process of dividing a market into smaller groups of consumers with similar needs or characteristics
  4. mix, the combination of product, price, promotion, and place (distribution) that a company uses to market its product or service

9 Clues: the use of paid media to promote a product or service to a target audience • audience, the specific group of people that a product or service is aimed at • the process of creating a unique name and image for a product or service in the consumer's mind • the process of creating a distinct image and identity for a product or service in the consumer's mind • ...

Compliance 2019-11-10

Compliance crossword puzzle
Across
  1. 8 or 15 byte safeguards for PHI
  2. sensitive information that must be secured at all times
  3. ensuring that customers receive exceptional service
  4. a quiz that tests your knowledge in compliance
  5. supporting creativity and new ideas
  6. sending fraudulent emails to get access to sensitive information
  7. the Seal our aquatic Compliance mascot
  8. supporting growth and education of employees
  9. Bin a place to dispose of sensitive documents
Down
  1. entering building behind someone without swiping your badge
  2. exceeding customer expectations
  3. Values a policy put in place to help BCBS provide quality service
  4. completing tasks in an honest manner
  5. Mashura our compliance officer
  6. a way to report compliance violations or concerns

15 Clues: Mashura our compliance officer • 8 or 15 byte safeguards for PHI • exceeding customer expectations • supporting creativity and new ideas • completing tasks in an honest manner • the Seal our aquatic Compliance mascot • supporting growth and education of employees • Bin a place to dispose of sensitive documents • a quiz that tests your knowledge in compliance • ...

MOI/MOR 2016-11-22

MOI/MOR crossword puzzle
Across
  1. The decision to repair is the customers, however if they have a ________ they may require them to repair the damages.
  2. What has a proven track record for quality repairs, excellent customer service, is efficient and carries proper insurance and licensing?
  3. What offers same day referrals with no call needed with multiple appointments available in each time slot and is open from 7am-7pm?
  4. When a vehicle is so badly damaged that repair costs would exceed the value of the vehicle or property
  5. Our Service Center/Network Limited Lifetime Guarantee would arrange for the correction of any covered repair that did not meet ________ standards.
  6. If an insured used their own coverage's for repairs to their vehicle and the claimant carrier accepts all or some of the responsibility, we will attemt to collect back all or some of the insured's _________ on their behalf
  7. On average, how many days faster are repairs completed using network shops and service centers?
Down
  1. For network shop appointments where the shop is not RepairCenter enabled there are three ways to notify the shop. You can three way call to the shop with the customer, call the shop without customer to provide information, or _______ the shop.
  2. What must be secured from the titled owner when they will not be dropping off the vehicle to the service center OR when the vehicle is non driveable and being towed to the service center?
  3. If the insured wants to get the repairs done to their vehicle immediately using collision coverage and the claimant carrier accepts full liability before repairs are completed Progressive will _______the insured's deductible.
  4. Number of days a field inspection should be scheduled out for drivable vehicles.
  5. An insured will owe their deductible ______ repairs are completed.
  6. Is it more challenging to write an estimate inside or outside?
  7. The repair authorization gives us permission to _____ the vehicle if needed

14 Clues: Is it more challenging to write an estimate inside or outside? • An insured will owe their deductible ______ repairs are completed. • The repair authorization gives us permission to _____ the vehicle if needed • Number of days a field inspection should be scheduled out for drivable vehicles. • ...

Business crossword 2021-03-04

Business crossword crossword puzzle
Across
  1. career advancement
  2. situations when we don't like the product and don't want it
  3. delivery of goods to the retail network and to consumers
  4. a detailed proposal for achieving
  5. clients send reviews of the product they bought
  6. the amounts of money that the enterprise has obtained from all its activities
  7. a meeting during which you try to get a job
  8. a person who orders or buys something
  9. is the value of money that has been used up to produce something or deliver a service
Down
  1. addressing the customer
  2. it is anything that can be offered to a market to satisfy the desire or need of a customer
  3. the company offers its employees various
  4. every company should have its
  5. monetary benefits provided to employees as remuneration for work
  6. you deposit your money at the bank
  7. this is a waste of money firm

16 Clues: career advancement • addressing the customer • every company should have its • this is a waste of money firm • a detailed proposal for achieving • you deposit your money at the bank • a person who orders or buys something • the company offers its employees various • a meeting during which you try to get a job • clients send reviews of the product they bought • ...

SLOT OPERATIONS 2022-02-17

SLOT OPERATIONS crossword puzzle
Across
  1. Floor person
  2. Customer _______
  3. Wide area
Down
  1. Slot payout
  2. Empty printer
  3. Second person
  4. Flashing top light
  5. Bill ________
  6. 3300

9 Clues: 3300 • Wide area • Slot payout • Floor person • Empty printer • Second person • Bill ________ • Customer _______ • Flashing top light

Tularosa Communications 2024-03-25

Tularosa Communications crossword puzzle
Across
  1. H/R (Human Resources)
  2. Business Solutions
  3. Marketing
  4. MSP
Down
  1. Customer Service
  2. Engineering
  3. Outside Plant
  4. Accounting
  5. General Manager

9 Clues: MSP • Marketing • Accounting • Engineering • Outside Plant • General Manager • Customer Service • Business Solutions • H/R (Human Resources)

SIEM Managed Security and Threat 2014-02-03

SIEM Managed Security and Threat crossword puzzle
Across
  1. an SIEM gathers Information and presents it in ______ ?
  2. SOC Location in Europe ?
  3. Security _____ & xxxxx Management ?
  4. Security xxxxx & _____ Management ?
  5. LME stands for Log ______ Enterprise ?
  6. an LME SIEM generates ______ to alert customer of security incidents ?
  7. What company received a Frost & Sullivan award for growth ?
  8. What does an SIEM gather to analyse ?
Down
  1. SOC Location in Mid USA ?
  2. _____ Protection System ?
  3. SOC Location in Asia ?
  4. Managed SWG protects customers when _______ the web ?
  5. What device sends SIEM logs showing user connects to the internet
  6. Managed WAF protects customer ________ on web servers ?
  7. What does the Managed IVS or EVS Service Scan for ?
  8. Managed NAC is xxxxxx xxxxxx ______ ?
  9. SOC Location in Windy City, USA ?
  10. Who reviews the logs in the SOC ?

18 Clues: SOC Location in Asia ? • SOC Location in Europe ? • SOC Location in Mid USA ? • _____ Protection System ? • SOC Location in Windy City, USA ? • Who reviews the logs in the SOC ? • Security _____ & xxxxx Management ? • Security xxxxx & _____ Management ? • Managed NAC is xxxxxx xxxxxx ______ ? • What does an SIEM gather to analyse ? • LME stands for Log ______ Enterprise ? • ...

SCM Crossword 2014-10-06

SCM Crossword crossword puzzle
Across
  1. Principal direction of movement for customer orders which originate at point of demand or use.
  2. The total time that elapses between an order's placement and its receipt.
  3. The process of minimizing the times required to source, handle, produce, transport, and deliver products in order to meet customer requirements.
  4. Pulling a function back in house as an outsourcing contract expires.
  5. The cost involved in moving, transferring, preparing, and otherwise handling inventory.
  6. An estimate of future demand.
  7. A specialized segment of logistics focusing on the movement and management of products and resources after the sale and after delivery to the customer
  8. Raw materials, work in process, finished goods, and supplies required for creation of a company's goods and services.
  9. The purchaser's authorization used to formalize a purchase transaction with a supplier.
  10. A method to determine how features of a product or service relate to cost, functionality, appeal and utility to a customer.
  11. The time and process involved from the placement of an order to the receipt of the order.
  12. A set of discussions between two or more enterprises to determine the business relationship.
  13. The quantity of goods a company purchases or produces in anticipation of use or sale in the future.
  14. The physical facilities, personnel, and processes available to meet the product or service needs of customers.(INITIALS)
  15. upward or downward movement of a variable over time such as demand for a product.
  16. Conformance to requirements or fitness for use.
Down
  1. The final buyer of the product who purchases the product for immediate use.
  2. Outbound logistics, from the end of the production line to the end user.
  3. The labor, material, and associated overhead costs that are charged against a job as it moves through the production process.
  4. The process of moving or resupplying inventory from a reserve storage location or facility to a primary storage.
  5. Encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activites.(INITIALS)
  6. The materials management function that attempts to coordinate materials supply with materials demand.
  7. The process of a supplier placing goods at a customer location without receiving payment until after the goods are used or sold.
  8. An analysis of the strengths, weaknesses, opportunities, and threats of and to an organization.
  9. The storage or holding of goods.
  10. The process of making something worldwide in scope or application.
  11. A Japanese term for improvement
  12. Certification by a recognized body of the facilities, capability, objectivity, competence, and integrity of an agency, service, operational group, or individual to provide the specific service or operation needed
  13. A structured list of all the materials or parts and quantities needed to produce a particular finished product, assembly, subassembly, or manufactured part, whether purchased or not.
  14. An analysis that compares cumulative percentages of the rank ordering of costs, cost drivers, profits, or other attributes to determine whether a minority of elements have a disproportionate impact.

30 Clues: An estimate of future demand. • A Japanese term for improvement • The storage or holding of goods. • Conformance to requirements or fitness for use. • The process of making something worldwide in scope or application. • Pulling a function back in house as an outsourcing contract expires. • Outbound logistics, from the end of the production line to the end user. • ...

CEC Crossword 2023-01-23

CEC Crossword crossword puzzle
Across
  1. We should try to put customers on the ___________ rather than transfer the customer to the store.
  2. Can be purchased to protect a customer's tire for the life of their tires.
  3. The three Es are energy, ________, and enthusiasm.
  4. The program agents use to order product that is not currently in stock at the store.
  5. Agents should include details in their greeting if the BOT provided valid information via the ________ function.
  6. We shouldn't be recommending any tires until we have asked some________________________.
  7. This provides a real-time update of our customer's service on their vehicle.
  8. To make dreams come true by providing the most inviting, easy, and safe tire and wheel purchase and service experience in the world.
  9. We promise that when you work for or do business with us, you will experience caring people doing the right thing.
  10. At the end of the call, when you go over the details of the products, appointment time, etc.
  11. The tool that uses millions of data points to provide us and the customer data on tires.
  12. The ________ of our people and our customers is the number one consideration.
  13. The most desired result of a CEC phone call is an _________.
  14. One of Discount Tire's Brand Dimensions is Low Prices, ________ ________.
  15. We must let our customers know that we price match and that we will not be ___________.
  16. This is what the customer would receive after buying tires online and setting an appointment online.
Down
  1. How many Life Lessons did Mr. Halle leave us?
  2. This is how many phases are in the Customer Experience Strategy (CES).
  3. The screen in Genesis that displays tires, wheels, labor, accessories, and TPMS.
  4. World class greeting, thank or aplogize, manners, addressing the immediate need, and actively listening to serve are all part of the ______________.
  5. Evary call we must mention these - a great benefit of doing business with Discount Tire.
  6. Our _______ is to make more dreams come true.
  7. Discount Tire will not service tires that are _____ years or more past the DOT date.
  8. This is the acronym for our Operating Philosophies.
  9. Wildly important goal.
  10. The Discount Tire _________ is: To be the best! Our unique success is based on caring for and cultivating people, delighting our customers, and growing responsibly.
  11. The price is ______ dollars for mounting, balancing, and installation of most standard sizes (per assembly).
  12. Earn the Visit, Three Phase CES, and the Perfect Service Experience are called the Three ___________.
  13. The age it which Discount Tire recommends replacement.
  14. Saying "do you have a tire in mind or do you need help with a recommendation" is called?
  15. This is the main goal of the CEC.
  16. We use this acronym when a customer purchases tires online and gets them installed at our store.
  17. We are honest, fair, and do what we believe is right.
  18. Tahoe The big trip where we celebrate our success.
  19. We have ______ Brand Dimensions at Discount Tire.

35 Clues: Wildly important goal. • This is the main goal of the CEC. • How many Life Lessons did Mr. Halle leave us? • Our _______ is to make more dreams come true. • We have ______ Brand Dimensions at Discount Tire. • The three Es are energy, ________, and enthusiasm. • Tahoe The big trip where we celebrate our success. • This is the acronym for our Operating Philosophies. • ...

Coffee & Crosswords with Mandy & Lindsey 2016-07-13

Coffee & Crosswords with Mandy & Lindsey crossword puzzle
Across
  1. Award given annually to recognize associates exemplifying the Neiman Marcus values
  2. Loyalty program that rewards customers for shopping with their NM or BG Credit Card
  3. Work done by an associate after a sale is closed to ensure the customer is completely satisfied
  4. Refreshment offered to all customers to enhance the shopping experience
  5. The first thing every customer should receive when they visit our store
  6. Expertise held by associates to confidently inform & sell merchandise
  7. Facial expression given to welcome customers & make them feel comfortable in our store
Down
  1. Award given monthly to recognize associates providing exceptional customer service
  2. Making good on all promises & commitments to customers
  3. Internal app used to contact customers & tailor the shopping experience to their lifestyle
  4. Intercepting a customer visiting the store to make an online return & possibly creating a new relationship
  5. The only way a customer can become an InCircle member
  6. Electronic proof of payment that can be easily retrieved through email & allows customers to easily provide feedback about their shopping experience
  7. Addressing customers by this & providing your own to build relationships

14 Clues: The only way a customer can become an InCircle member • Making good on all promises & commitments to customers • Expertise held by associates to confidently inform & sell merchandise • Refreshment offered to all customers to enhance the shopping experience • The first thing every customer should receive when they visit our store • ...

business revison 2013-10-11

business revison crossword puzzle
Across
  1. all your ideas around a subject word in the middle
  2. another word for a business
  3. someone who sets up a business
  4. this means you think outside the box
Down
  1. tangable product
  2. someone who buys the good or service
  3. a new possibly successful idea
  4. protects peoples books films songs cartoons and more from people copying them and stealing them
  5. the entrepreneur who invtented facebook
  6. opposite of a good
  7. someone who uses the good or service
  8. this is when you write all your ideas good or bad then analyse after
  9. protects peoples idea from other businesses copying it
  10. the process of making the invention into a product

14 Clues: tangable product • opposite of a good • another word for a business • a new possibly successful idea • someone who sets up a business • someone who buys the good or service • someone who uses the good or service • this means you think outside the box • the entrepreneur who invtented facebook • all your ideas around a subject word in the middle • ...

Buying and Selling 2023-10-22

Buying and Selling crossword puzzle
Across
  1. a plan for using money
  2. working at jobs that require special abilities
  3. items consumers can buy
  4. the goods and services consumers buy
  5. the cost of a good or service
  6. a limited amount of something, like money
  7. the goods and services producers offer
Down
  1. the fun you give up because of the option you do not choose
  2. a person who buys goods or pays for a service
  3. ______ resources are people and the work they do
  4. a group of workers that provides goods and services
  5. ______ resources are things found in nature
  6. the work consumers pay producers to perform
  7. _____ resources are the tools producers use

14 Clues: a plan for using money • items consumers can buy • the cost of a good or service • the goods and services consumers buy • the goods and services producers offer • a limited amount of something, like money • ______ resources are things found in nature • the work consumers pay producers to perform • _____ resources are the tools producers use • ...

Starlinks 2025-12-25

Starlinks crossword puzzle
Across
  1. Internal AI assistant supporting employees with insights
  2. Storage and handling of inventory in distribution centres
  3. Using common processes across sites and customers
  4. Connecting systems to eliminate manual handoffs
  5. Charging customers accurately for services delivered
  6. Total cost required to deliver customer services
  7. Trusted source for reporting, analytics, and decisions
  8. Speed at which orders move through operations
  9. Consistent service performance at scale
  10. Coordinating processes across teams and applications
Down
  1. Leadership reporting and performance dashboarding tool
  2. Ability to grow volumes without disruption
  3. Real-time understanding of orders and operations
  4. Central view for monitoring operations and risks
  5. Shared foundation enabling multiple logistics services to scale
  6. Core system managing finance, HR, and governance
  7. Digital assistant supporting customers with delivery updates
  8. Level of operational and governance maturity for investors
  9. Turning operational data into performance insights
  10. Measure of deliveries meeting promised timelines
  11. Stock available to meet customer demand
  12. Agreed performance commitments to customers
  13. Final delivery step to the end customer
  14. End-to-end process from order receipt to dispatch
  15. Reducing manual effort through repeatable processes

25 Clues: Stock available to meet customer demand • Final delivery step to the end customer • Consistent service performance at scale • Ability to grow volumes without disruption • Agreed performance commitments to customers • Speed at which orders move through operations • Connecting systems to eliminate manual handoffs • Real-time understanding of orders and operations • ...

Marketing Chapters 1 & 2 2021-02-22

Marketing Chapters 1 & 2 crossword puzzle
Across
  1. the process of communicating with potential customers in an effort to influence their buying behavior.
  2. specific group of customers whose needs a company will focus on satisfying.
  3. The different routes products take from the producers to the consumers
  4. refers to the activities involved in getting a product or service to the end users, and is also known as distribution.
  5. describes something that is constantly changing, such as the needs and wants of customers.
  6. a physical item that can be touched.
  7. something necessary for survival, such as food, clothing, and shelter.
  8. a general word for a category of activities.
  9. an individual or group who buys products.
Down
  1. a type of promotion that focuses on creating a positive image of a company rather than the product.
  2. anything that can be bought or sold.
  3. anywhere a buyer and a seller convene to buy and sell goods
  4. an item that helps persuade a customer to make a purchase, such as rewarding loyal customers with discounts or free products.
  5. the amount of money requested or exchanged for a product.
  6. term for all of the activities involved in developing and exchanging products and services.
  7. A person who buys products or services and also uses them
  8. an action that is done for you, usually for a fee.
  9. something that a person desires, but could live without, such as a new cell phone or a vacation.
  10. a concept, cause, issue, image, or philosophy that can be marketed.
  11. consists of dynamic activities that identify, anticipate, and satisfy customer demand while making a profit.

20 Clues: anything that can be bought or sold. • a physical item that can be touched. • an individual or group who buys products. • a general word for a category of activities. • an action that is done for you, usually for a fee. • the amount of money requested or exchanged for a product. • A person who buys products or services and also uses them • ...

20 Advertising Terms 2023-09-18

20 Advertising Terms crossword puzzle
Across
  1. a web service that companies can use to run ads on web pages.
  2. Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
  3. rate is the number of times customers click a webpage link after seeing an advertisement.
  4. ads advertisements that take up a large area on a site's page usually at the top or bottom with a link that takes you to another website for more information about a product or service.
  5. an action or behavior that indicates to buyers that they are ready to make a purchase.
  6. Any quantifiable measure of performance that is used to indicate progress.
  7. a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
  8. a tactic that involves removing or hiding advertisements on web pages using an external program, such as a web extension.
  9. KPIs are benchmarks that measure the success of an action or behavior.
Down
  1. a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements
  2. which uses language and words to effectively communicate a company's message and sell their product or service.
  3. Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
  4. The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services.
  5. The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
  6. a ranking factor for how legitimate and well-known a brand is for consumers.
  7. lifetime value The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
  8. in relation to advertisements, is the process of taking action in response to an advertisement from a lead or customer.
  9. awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement.
  10. A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
  11. testing a split testing technique in which a company shows two versions of an ad to their target audience and measures the performances of each.

20 Clues: a web service that companies can use to run ads on web pages. • KPIs are benchmarks that measure the success of an action or behavior. • Any quantifiable measure of performance that is used to indicate progress. • a ranking factor for how legitimate and well-known a brand is for consumers. • ...

Quality Management 2025-08-04

Quality Management crossword puzzle
Across
  1. ______ inspection is classifications of inspected items as falling on a continuum scale, such as dimension or strength.
  2. A type of poka-yoke that lists the steps needed to ensure consistency and completeness in a task.
  3. Another tool for identifying quality issues and inspection points is the cause-and-effect diagram, also known as an _______ diagram.
  4. _______ is a Japanese character that symbolizes a broader dimension than quality, a deeper process than education, and a more perfect method than persistence.
  5. The ability of a product or service to meet customer needs.
Down
  1. Selecting a demonstrated standard of performance that represents the very best performance for a process or an activity.
  2. ________ costs related to evaluating products, processes, parts, and services (e.g., testing, labs, inspectors).
  3. A popular measurement scale for service quality that compares service expectations with service performance.
  4. A means of ensuring that an operation is producing at the quality level expected.
  5. Block diagrams that graphically describe a process or system.
  6. A continuous improvement model of plan, do, check, act.
  7. _____ refers to a quality emphasis that encompasses the entire organization, from supplier to customer.

12 Clues: A continuous improvement model of plan, do, check, act. • The ability of a product or service to meet customer needs. • Block diagrams that graphically describe a process or system. • A means of ensuring that an operation is producing at the quality level expected. • ...

HMPO Crossword 2 2023-11-02

HMPO Crossword 2 crossword puzzle
Across
  1. More than 1 application at one time
  2. If a customer doesn't send in requested documents within a set timeframe, their application will be
  3. I live in Spain, what application type must I use
  4. This can be used to work out your nationality
  5. We cannot comment on this and must send an email to CSMT if a customer questions their
Down
  1. A customer must get a countersignature when they have this
  2. We don't deal with this and must transfer the call to Teleperformance if a customer enquires about it
  3. To apply for a child's passport, the applicant must have
  4. Only adults can apply using this service
  5. If a passport has been washed, it is classed as
  6. If a customer can pass DPA questions, they have this to gain information about an application

11 Clues: More than 1 application at one time • Only adults can apply using this service • This can be used to work out your nationality • If a passport has been washed, it is classed as • I live in Spain, what application type must I use • To apply for a child's passport, the applicant must have • A customer must get a countersignature when they have this • ...

Sales Contract Terms 2022-10-05

Sales Contract Terms crossword puzzle
Across
  1. establish boundaries around what the customer gets.
  2. the freedom to terminate the contract for any reason.
  3. a process by which parties that may have otherwise gone to court instead go to a third-party neutral judge who decides on the outcome.
  4. This clause defines the terms under which a customer can access product source code.
  5. guarantees the customer the best price the vendor gives to anyone.
  6. set out in advance what happens to a sales contract if you are acquired.
  7. A sales contracts clauses so that you don’t get paid unless you meet certain roll-out or milestone requirements.
  8. customers will often refuse to allow you to use their data due to privacy and litigation concerns.
  9. describe what your product will do and how it will work (“conforming to spec”) as well as what your Service Level Agreement (SLA) covers.
Down
  1. Early stage companies should ask customers to participate in marketing activities, including displaying a customer’s logo in marketing materials, developing case studies and joint press releases with the customer, and quoting the customer in product testimonials.
  2. provide an insurance policy for your customer in the event that they are sued for something related to their use of your product.
  3. defines the length of the contract.
  4. allows a customer to acquire the company if they make the same offer.
  5. set a cap on how much you, as the vendor, can be sued for.
  6. define what your customer should expect from your support team and what happens if they don’t meet those expectations.

15 Clues: defines the length of the contract. • establish boundaries around what the customer gets. • the freedom to terminate the contract for any reason. • set a cap on how much you, as the vendor, can be sued for. • guarantees the customer the best price the vendor gives to anyone. • allows a customer to acquire the company if they make the same offer. • ...

SCM Crossword 2014-10-06

SCM Crossword crossword puzzle
Across
  1. The process of minimizing the times required to source, handle, produce, transport, and deliver products in order to meet customer requirements.
  2. The process of moving or resupplying inventory from a reserve storage location or facility to a primary storage.
  3. Principal direction of movement for customer orders which originate at point of demand or use.
  4. The physical facilities, personnel, and processes available to meet the product or service needs of customers.
  5. The quantity of goods a company purchases or produces in anticipation of use or sale in the future.
  6. Certification by a recognized body of the facilities, capability, objectivity, competence, and integrity of an agency, service, operational group, or individual to provide the specific service or operation needed
  7. An analysis of the strengths, weaknesses, opportunities, and threats of and to an organization.
  8. A Japanese term for improvement
  9. The process of a supplier placing goods at a customer location without receiving payment until after the goods are used or sold.
  10. The materials management function that attempts to coordinate materials supply with materials demand.
  11. The total time that elapses between an order's placement and its receipt.
  12. Outbound logistics, from the end of the production line to the end user.
  13. The cost involved in moving, transferring, preparing, and otherwise handling inventory.
  14. The time and process involved from the placement of an order to the receipt of the order.
  15. The final buyer of the product who purchases the product for immediate use.
  16. The labor, material, and associated overhead costs that are charged against a job as it moves through the production process.
  17. Pulling a function back in house as an outsourcing contract expires.
Down
  1. A set of discussions between two or more enterprises to determine the business relationship.
  2. Encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activites.
  3. The purchaser's authorization used to formalize a purchase transaction with a supplier.
  4. The storage or holding of goods.
  5. A method to determine how features of a product or service relate to cost, functionality, appeal and utility to a customer.
  6. Conformance to requirements or fitness for use.
  7. A specialized segment of logistics focusing on the movement and management of products and resources after the sale and after delivery to the customer
  8. An analysis that compares cumulative percentages of the rank ordering of costs, cost drivers, profits, or other attributes to determine whether a minority of elements have a disproportionate impact.
  9. of Materials A structured list of all the materials or parts and quantities needed to produce a particular finished product, assembly, subassembly, or manufactured part, whether purchased or not.
  10. upward or downward movement of a variable over time such as demand for a product.
  11. An estimate of future demand.
  12. The process of making something worldwide in scope or application.
  13. Raw materials, work in process, finished goods, and supplies required for creation of a company's goods and services.

30 Clues: An estimate of future demand. • A Japanese term for improvement • The storage or holding of goods. • Conformance to requirements or fitness for use. • The process of making something worldwide in scope or application. • Pulling a function back in house as an outsourcing contract expires. • Outbound logistics, from the end of the production line to the end user. • ...

ITILCrissCross 2015-05-17

ITILCrissCross crossword puzzle
Across
  1. Formal agreement that an IT Service is complete
  2. Change Advisory Board
  3. Salaries, office rental, repairs, maintenance
  4. Mean Time Between System Incidents
Down
  1. Utility + Warranty
  2. Both external (real money) and internal (notional)
  3. Key Performance Indicators
  4. Cost models: by customer, by service, by activity
  5. Emergency Change Advisory Board
  6. Mean Time To Repair

10 Clues: Utility + Warranty • Mean Time To Repair • Change Advisory Board • Key Performance Indicators • Emergency Change Advisory Board • Mean Time Between System Incidents • Salaries, office rental, repairs, maintenance • Formal agreement that an IT Service is complete • Cost models: by customer, by service, by activity • Both external (real money) and internal (notional)

Section B - Module 2 2020-07-06

Section B - Module 2 crossword puzzle
Across
  1. "R" in the "LEARNT" process for dealing with customer complaints stands for React _____________
  2. "A" in the "LEARNT" process for dealing with customer complaints
  3. "N" in the "LEARNT" process for dealing with customer complaints stands for _________ the customer
  4. When you are unable to handle or take care of a customer complaint, you should __________ the customer to a colleague who will be able to assist
  5. "T" in the "LEARNT" process for dealing with customer complaints stands for Take Appropriate ____________
Down
  1. "E" in the "LEARNT" process for dealing with customer complaints
  2. If things go wrong, you should win your customer back with service __________
  3. "L" in the "LEARNT" process for dealing with customer complaints

8 Clues: "E" in the "LEARNT" process for dealing with customer complaints • "A" in the "LEARNT" process for dealing with customer complaints • "L" in the "LEARNT" process for dealing with customer complaints • If things go wrong, you should win your customer back with service __________ • ...

Ward Trucking 2024-09-30

Ward Trucking crossword puzzle
Across
  1. accuracy, listening, service
  2. no freight at pickup
  3. DHE, SMT
  4. redirect shipment
  5. respectful, patient, honest
  6. delay of driver
Down
  1. exercise, hazard free
  2. issues with shipments
  3. rate increase pallet pricing
  4. One Ward
  5. customer specific pricing
  6. mobile, Davis

12 Clues: DHE, SMT • One Ward • mobile, Davis • delay of driver • redirect shipment • no freight at pickup • exercise, hazard free • issues with shipments • customer specific pricing • respectful, patient, honest • accuracy, listening, service • rate increase pallet pricing

MSL915001A Pprovide Information To Customers - Students Questions V2 2013-02-19

MSL915001A Pprovide Information To Customers - Students Questions V2 crossword puzzle
Across
  1. Who has a long term, protective and loyal relationsip with a business?
  2. What is the ability to provide information to another person through forms such as speach, written or body language?
  3. Who does a client interact with?
  4. Information about how to answer a phone call is contained within the Simulab staff manual. This information is written into what type of document?
Down
  1. If a customer comes to buy something, what is your company emphasis on?
  2. Simulab uses a method for recording any customer request, inquiries or complaints. This method requires the use of what type of recording?
  3. Who purchases goods from a person or company?
  4. It would be correct to describe a government authority and the local council as an ............ customer if you're working in Simulab?
  5. If a customer comes for advice or a service what is your company emphasis on?
  6. Other than the caller's number and some brief details about the nature of their enquiry what else other information should you get from them?
  7. A term for a business providing advice for a particular topic, such as personal training or IT support, could be?

11 Clues: Who does a client interact with? • Who purchases goods from a person or company? • Who has a long term, protective and loyal relationsip with a business? • If a customer comes to buy something, what is your company emphasis on? • If a customer comes for advice or a service what is your company emphasis on? • ...

CUSTOMER SERVICE CROSSWORD 2024-08-01

CUSTOMER SERVICE CROSSWORD crossword puzzle
Across
  1. Primary goal of customer service
  2. Tool helps measure customer satisfaction
  3. "the customer is always right" emphasize
Down
  1. Customer feedback important
  2. A company improve customer satisfaction

5 Clues: Customer feedback important • Primary goal of customer service • A company improve customer satisfaction • Tool helps measure customer satisfaction • "the customer is always right" emphasize

Unit 7 vocabulary Taylor Jakory 2021-11-17

Unit 7 vocabulary Taylor Jakory crossword puzzle
Across
  1. Being responsible, by law, for something.
  2. good or service, offered the company.
  3. Does not offer shares for sale to the general public.
  4. Research Identification of a specific market and measurement of its size and other characteristics. Information is collected from direct observation of the consumers, mail surveys, interviews, and from published sources
  5. tasks, establish structure, allocation of resources, and development of procedures.
  6. employees to tasks based on their experience to manage work flow.
  7. Managers-Responsible for the entire organization; conduct strategic planning.
  8. Proprietorship Business owned and run by one individual with no distinction between the business and the owner. The owner is entitled to all profits and they are responsible for all of the business’s debts, losses and liabilities.
  9. Mix-Controllable elements of a product's marketing plan commonly termed as 4Ps: product, price, place, and promotion.
  10. to accomplish a specific mission, not to make profit.
  11. Managers-Conduct tactile planning; Spend time doing planning, organizing, and controlling activities.
  12. amount of money a customer is willing to pay for a product and the seller is willing to sell the product for.
  13. command and delegating instructions
  14. Partnership
  15. Formal measurement and analysis of actions at established check points.
Down
  1. process of selecting and developing the best course of action to accomplish an objective.
  2. Research-Identification of a need or want and the characteristic of the good or service that will satisfy it.
  3. “S”-Has 100 or fewer shareholders and must adhere to governmental policies. Taxed as a partnership (a lower taxation than other corporations).
  4. authorization granted by a government or company to an individual or group enabling them to carry out specified commercial activities
  5. (Company) Commitment-Feeling of responsibility that an employee has towards the mission of the organization.
  6. liability and management duties are divided equally among partners.
  7. process of dealing with or controlling things or people.
  8. PartnershipAn
  9. partnerships allow partners to have limited liability as well as limited input with management decisions.
  10. Research-Identification of the preferences, motivations, and buying behavior of the targeted customer.
  11. Managers-Spend most of their time doing staffing, directing and controlling activities.
  12. Offers shares for sale to the general public.
  13. Methods of transporting and storing goods, and then ma king them available for the customer.
  14. single business where two or mpeople share ownership.
  15. Communicating with customers, information that will assist them in making a decision to purchase a product or service.
  16. orientation-An approach to sales and customer-relations in which staff focus on helping customers to meet their long-term needs and wants.

31 Clues: Partnership • PartnershipAn • command and delegating instructions • good or service, offered the company. • Being responsible, by law, for something. • Offers shares for sale to the general public. • Does not offer shares for sale to the general public. • to accomplish a specific mission, not to make profit. • single business where two or mpeople share ownership. • ...

marketing management crossword 2025-01-21

marketing management crossword crossword puzzle
Across
  1. A marketing approach where customers are involved in co-creating the product (9 letters).
  2. A type of communication that involves face-to-face interaction with customers (8 letters).
  3. The act of tailoring a product, service, or content to a specific target group (10 letters).
  4. A marketing strategy where a brand establishes emotional connections with customers (10 letters).
  5. A marketing method where customers receive incentives for referring others (9 letters).
  6. A pricing strategy where the brand offers low prices to encourage customers to try new products (7 letters).
  7. A marketing strategy where brands focus on nurturing customer relationships (10 letters).
  8. A tactic used to make a brand stand out by highlighting its unique features (9 letters).
  9. The visual representation of a company’s values and culture (8 letters).
  10. A strategy of promoting a product or service by aligning with popular trends or influencers (11 letters).
  11. A communication tool used to reach a large audience through media (7 letters).
  12. A promotion where customers earn rewards or points for repeated purchases (9 letters).
Down
  1. The practice of gathering, analyzing, and using consumer data for marketing decisions (11 letters).
  2. A measurement of how likely customers are to recommend a brand to others (9 letters).
  3. A marketing model that emphasizes customer satisfaction and experience (7 letters).
  4. The process of grouping customers based on shared characteristics (9 letters).
  5. A type of marketing where consumers provide feedback, ideas, or content (11 letters).
  6. A blend of digital and traditional marketing channels to communicate with customers (11 letters).
  7. A blend of different promotional techniques like advertising, sales, and PR (12 letters).
  8. The total value a customer brings to a brand throughout their relationship (3 letters).
  9. A strategy where products are priced lower to attract more customers (9 letters).
  10. A strategy focusing on the needs and interests of a specific group of consumers (9 letters).
  11. A public-facing tactic where a company partners with another company to enhance their reach (7 letters).
  12. The process of identifying and anticipating customer needs before they are expressed (12 letters).
  13. The process of influencing and persuading customers to purchase a product (9 letters).
  14. A method used to measure the effectiveness of a marketing campaign (3 letters).
  15. A method where a company tests different aspects of marketing strategies to see what works best (6 letters).
  16. A promotional strategy designed to create awareness and boost sales quickly (8 letters).
  17. A brand’s distinct identity, including logos, colors, and messages (8 letters).
  18. A marketing concept where a company focuses on building strong customer loyalty (7 letters).

30 Clues: The visual representation of a company’s values and culture (8 letters). • The process of grouping customers based on shared characteristics (9 letters). • A communication tool used to reach a large audience through media (7 letters). • A method used to measure the effectiveness of a marketing campaign (3 letters). • ...

Warranty 2022-03-09

Warranty crossword puzzle
Across
  1. Another name we use for the Warranty team.
  2. We sell these types of parts on the Service Portal
  3. Without this, the request will be processed as OUT OF WARRANTY
  4. The system we use when searching for a claim
Down
  1. One of the four defects to choose from when submitting a claim
  2. We need this number from the customer to process a claim for Ray-Ban Stories
  3. The root reason for why a customer would want to submit a Warranty Claim
  4. This site is used for customers to 'Create a Service Request'
  5. We offer this type of service when a customer's product can be fixed to its original condition
  6. The internal site for Luxottica to find information regarding our Warranty processes.

10 Clues: Another name we use for the Warranty team. • The system we use when searching for a claim • We sell these types of parts on the Service Portal • This site is used for customers to 'Create a Service Request' • One of the four defects to choose from when submitting a claim • Without this, the request will be processed as OUT OF WARRANTY • ...

PACE competition 2023-07-03

PACE competition crossword puzzle
Across
  1. When a product is not meeting the customer requirement.
  2. Standardization
  3. Machine is unavailable for use, One of the acronym fot eight waste
  4. Desire, Cost saving projects are captured under__________.
  5. 1st S of 5S, sorting of wanted and unwanted things
  6. straight, Methodology in which waste is removed from process.
  7. Cycle Too used under step-10
  8. Six sigma works on reduction in, Inconsistent
  9. Reason, One "W' missed in 4W+1H
  10. The Japanese term for any human activity that absorbs resources but creates no real value.
  11. The incremental and continual improvement of production activities aimed at reducing waste.
  12. Dexterity is a development program of________________.
Down
  1. When a batch is produced within the customer requirements but not following a expected trend.
  2. For Use Quality, A term used to indicate that a product or service fits the customer's defined purpose for that product or service
  3. Study of root causes done at this step under 12-step problem solving methodology, T-shirt number of M S Dhoni
  4. Japanese terminology for arranging the things at workplace, set in order
  5. step ________ is Identification of causes.
  6. Basic concept of PDCA given by W A Shewart is also known as ___________________.
  7. Father of Quality Circle, Another name of Fishbone diagram.
  8. time the total amount of time it takes to produce and deliver a product to a customer from start to finish, including idle time and other non value added activities
  9. Person says when he does not have an idea during round robin method of brainstorming in his/her turn

21 Clues: Standardization • Cycle Too used under step-10 • Reason, One "W' missed in 4W+1H • step ________ is Identification of causes. • Six sigma works on reduction in, Inconsistent • 1st S of 5S, sorting of wanted and unwanted things • Dexterity is a development program of________________. • When a product is not meeting the customer requirement. • ...

Fresh Fuse 2024-10-28

Fresh Fuse crossword puzzle
Across
  1. A Blend of Flavours
  2. Machine One of Fresh Fuse's Retail Outlets
  3. Flavour presented today
  4. A Function of Packaging
  5. Another Function of Packaging
Down
  1. A Term of Sale mentioned
  2. A form of Intellectual Property Right
  3. To promote a product or service
  4. A form of Customer Service
  5. Fresh Fuse's Tagline

10 Clues: A Blend of Flavours • Fresh Fuse's Tagline • Flavour presented today • A Function of Packaging • A Term of Sale mentioned • A form of Customer Service • Another Function of Packaging • To promote a product or service • A form of Intellectual Property Right • Machine One of Fresh Fuse's Retail Outlets

Quality Empire 2015-10-29

Quality Empire crossword puzzle
Across
  1. Adjective for a product or service that does not meet one or more customer requirements
  2. Form you would submit to identify an action designed to prevent a nonconformity
  3. Term for another person or department that relies on the output of your work to do their job (2 words)
  4. Website where the quality policy, quality objectives, and quality procedures are posted
  5. Type of audit required to obtain or maintain ISO certification
  6. Number of NCI quality objectives
  7. An assessment of the work we do against a standard
  8. Abbreviation for a corporate-level quality procedure
  9. A document, form, or instruction that is maintained in a secure location and has an approval process and revision history
  10. A requirement, usually numeric (can be internal or external)
  11. A type of action to address a potential nonconformity
Down
  1. As a ZPIC, AdvanceMed is required to be ISO _____
  2. General term for a problem identified through an internal or external audit
  3. NCI is committed to total _____ _____
  4. Form you would submit to report a nonconformity or customer complaint
  5. An external "stakeholder" that could also be considered an external customer (2 words)
  6. AdvanceMed's primary external customer
  7. A type of action to address a nonconformity
  8. Abbreviation that refers to standardized work instructions

19 Clues: Number of NCI quality objectives • NCI is committed to total _____ _____ • AdvanceMed's primary external customer • A type of action to address a nonconformity • As a ZPIC, AdvanceMed is required to be ISO _____ • An assessment of the work we do against a standard • Abbreviation for a corporate-level quality procedure • ...

Spanish la comida 2025-05-19

Spanish la comida crossword puzzle
Across
  1. spoon
  2. Appetizer
  3. Watier
  4. dinner
  5. Kitchen
  6. delicious
  7. Customer
  8. bill
  9. knife
  10. savory
  11. spicy
  12. pan
  13. pot
  14. bowl
  15. to order
  16. spatula
  17. service
  18. cold
  19. lunch
  20. Delicious
  21. Table cloth
  22. hot
  23. principal main dish
Down
  1. side dish
  2. dessert
  3. Drinks
  4. snack
  5. Food
  6. rich
  7. heavy
  8. plate
  9. Restaurant
  10. napkin
  11. Host
  12. Glass
  13. oven
  14. fork
  15. Chef
  16. Menu
  17. tip
  18. cup

41 Clues: pan • pot • tip • hot • cup • Food • bill • rich • Host • oven • fork • bowl • Chef • cold • Menu • spoon • snack • heavy • knife • plate • spicy • Glass • lunch • Drinks • Watier • dinner • savory • napkin • dessert • Kitchen • spatula • service • Customer • to order • side dish • Appetizer • delicious • Delicious • Restaurant • Table cloth • principal main dish

Arjav Shah- Internal Trade 2022-01-28

Arjav Shah- Internal Trade crossword puzzle
Across
  1. A type of fixed shop large retailer
  2. A service provided by the retailer to manufacturers
  3. A service provided by the- wholesaler to the retailer
  4. A service provided by the retailer to the customer
  5. How many type of fixed shop retailers
Down
  1. A service provided by the wholesaler to the retailer
  2. A service provided by- the wholesaler to the manufacturer
  3. A type of internal trade
  4. A type of retail trade

9 Clues: A type of retail trade • A type of internal trade • A type of fixed shop large retailer • How many type of fixed shop retailers • A service provided by the retailer to the customer • A service provided by the wholesaler to the retailer • A service provided by the retailer to manufacturers • A service provided by the- wholesaler to the retailer • ...

enterprise 2013-05-08

enterprise crossword puzzle
Across
  1. advertisement for a business
  2. a paying ________
  3. to work for a
  4. to give
  5. employer
  6. money
Down
  1. accountants deal with
  2. production
  3. finished_______
  4. a ____ to the public

10 Clues: money • to give • employer • production • to work for a • finished_______ • a paying ________ • a ____ to the public • accountants deal with • advertisement for a business