customer service Crossword Puzzles

21 Clues: Industry of Digicel • Text messaging service • Plan option from Digicel • User of Digicel services • Card used in mobile phones • Service provided by Digicel • Voice communication service • Add credit to a prepaid plan • High-speed network technology • Region where Digicel operates • Payment plan offered by Digicel • Service for using phones abroad • Assistance provided to customers • ...

22 Clues: The first contact between a customer and a salesperson • Suggesting adding a phone case to a new phone purchase is an example of ________ _______. • A description of a product characteristic; the product's basic, physical, or extended attributes • Concerns, hesitations, doubts, or any other honest reason a customer has for not making a purchase. • ...

12 Clues: The ability to understand and share the feelings of another. • The process of exchanging information or expressing ideas effectively. • Assistance or help provided to customers to ensure their needs are met. • A strong feeling of support or allegiance to a brand or service provider. • The feeling of pleasure or contentment that comes from meeting expectations. • ...

12 Clues: The ability to understand and share the feelings of another. • The process of exchanging information or expressing ideas effectively. • Assistance or help provided to customers to ensure their needs are met. • A strong feeling of support or allegiance to a brand or service provider. • The feeling of pleasure or contentment that comes from meeting expectations. • ...

20 Clues: Commitment to being responsible (14) • The backbone of a successful team (8) • The act of addressing customer needs (6) • he state of being clear and concise (11) • Essential for effective communication (9) • Working together towards a common goal (8) • A type of training for call center agents (9) • Mutual respect and understanding in a team (9) • ...

21 Clues: CIN • HMO • LSHS • mama • Roma • data • green • Admin • Claims • ekosha • Chelsea • charley • receipt • bossman • Voucher • Goodman • Abstract • Thinking • prognosis • groundfloor • crowdfunding

18 Clues: A customer's overall impression of a brand. • The feeling of being valued and understood. • A metric that measures customer satisfaction. • A customer's emotional connection to a brand. • A visual representation of a customer journey. • A customer's journey through a physical store. • A customer's journey through a digital channel. • ...

18 Clues: vet • chef • pilot • lawyer • doctor • waiter • artist • dentist • soldier • teacher • mailman • plumber • mechanic • journalist • beautician • hairdresser • pediatrician • de clientele, customer service rep

16 Clues: lasku • kokki • tippi • tilaus • varaus • asiakas • palvelu • hygienia • aterimet • alkuruoka • ruokalaji • jälkiruoka • ruokalista • tarjoilija • virvoitusjuoma • course pääruoka

7 Clues: Every customer has these • some customers hunt for these • Customers want these to be met • These customers buy the products • This customer type keeps coming back • needs and expectations come before this • these customers work for the same company

10 Clues: care • service • strategy • customer • products • procedure • procedure • complaints • satisfaction • satisfaction

7 Clues: what way should we address our customers? • do we want to add to our customer relationships? • them/What should we do for every customer every time? • Service/ How do we add value to customer relationships? • to do the best job possible for the bank and its customers • listening/What communication skill includes making eye contact? • ...

15 Clues: top GCD measures • End of a transaction • Self service that deposits money. • Another top marker on GCD measures • Colleagues shape in the banking hall • When a customer gets seen right away. • Somewhere a customer can withdraw cash. • When we go above and beyond for customers • When a customer has a question about banking. • Where colleagues will sit and serve customers. • ...

12 Clues: ___ shop • ____owned • Smart ___ • ___ Trimmer • Customer ___ • What we supply • Where you work • ___ transformers • Ping pong champion • Our billing system • Short mountain intern • ____, reliable, low cost power

7 Clues: CLIENTE • SERVICIO • ASISTENCIA/AYUDA • atencion personal • atencion telefonica • CENTRO DE ATENCION AL CLIENTE • representante servicio al cliente

7 Clues: staff must be able to handle customer _____ patiently. • ____ sale is when customers make purchase for their products. • ______ process is about helping customer decide on a purchase. • Being _____ is one characteristics of quality customer service • __what business tends to do to make customer feel happy and satisfied. • ...

10 Clues: Correct • Any Advantage • Happy Customers • Something Required • Good Service is Required • Finishing A Task quickly • Being Kind and Respectful • customers dissatisfaction • Any Paid form of promotion • People who buy goods&services

16 Clues: Roi • nämä • Raha • Velka • Voitto • talous • pääoma • Asiakas • Palvelu • Toimittaa • sidosryhmä • kassavirta • Oma pääoma • Markkinointi • skaalautuvuus • monipuolistaminen

15 Clues: a focus on satisfying customer needs • purchases made by consumers with little thought • purchases based on careful thought and sound reasoning • point of sales at which all of the expenses are covered • a specific group of consumers a business wants to reach • an attempt to appeal to a large, general group of consumers • ...

37 Clues: exit • form • item • aisle • boxes • stairs • cashier • receipt • bargain • shelves • restroom • delivery • elevator • customer • discount • opposite • warranty • complain • stockroom • clearance • escalator • check-out • wallpaper • complaints • department • merchandise • shop window • storemanager • lefthandside • main entrance • straight ahead • contact details • sales assistant • customer service • stocking shelves • promotional material • ...

15 Clues: worthiness • ground gaining • nosy journalist • service to help • customer service • country going sober • trade between states • bring something back • one who wants to vote • service from customers • standards for construction • act to break up monopolies • green lady who shows freedom • lady who helped people feel poor • idea from state beggining with W

12 Clues: we are all ONE __ • delighting your customers means __ their expectations • with any customers it's important to let them do this, __ • customer complaints should be seen as __ to improve service • we should check __ every day to see recognitions and enhancements • when speaking with customers you should vary the __ of your voice • ...

15 Clues: provide information • you can see and touch • provided for you by other people • an item that satisfies a need or want • what the customer pays for the product or service • how and where the customer buys the product or service • a catchy tune that contains lyrics that promote a product • comes up with ideas for entirely new products and services • ...

17 Clues: Interpretation of trends in customer data • The emotions customers feel overall towards a brand • A preliminary idea for a product, service, commodity • Process of solving problems using human design talents • A fundamental change of mindset focused on the customer • Ability to understand and share the feelings of a customer • ...

20 Clues: OG • OLA • ITIL • replacement for HEAT • Service Level Agreement • example: reset a password • interruption to an IT service • also called Request Management • example: failure of configuration item • Information Technology Action Item List • a dedicated process dealing with Service Requests • Operation Governance Management System Documentation • ...

13 Clues: - The number one goal of customer service • service - The way a company interacts with its customers • mail - A type of promotion where companies directly reach out to customers • - The process of determining the price at which a product or service will be sold. • - This is when you address any concerns or unfavorable issues raised by the prospect • ...

7 Clues: survies is asking customers questions • with complains means solving problems • repeated business is making customers use you again • customer loyalty is making sure your customer stay in your company • the needs of customers consists of providing the service people want • a personalized service is designing a service suitable for each person • ...

7 Clues: main • T.V. • Target • promote • discount • campaign • Two people

7 Clues: aca • no ahya • jakajka • jahajka • ajakjaka • hajhhajhaja • ajajakjkajak

7 Clues: Customers can ... companies by email, phone, etc. • Companies provide different ways to ... with customers. • If noboby offers you a ..., you can contact Customer Support. • There are many communication ... today for example instagram, chat, etc. • Customers have the opportunity to make a ... of a product that doesn't work. • ...

15 Clues: Start each call with a __________. • If you do this you will calm down. • Put yourself in the customer's _________. • The people you serve each day are _______. • Watch your _______when speaking to the customer. • Customers and coworkers both deserve your _______. • This action shows you understand the caller's feelings. • ...

21 Clues: The acronym for CSS • A way to monitor you daily usage. • Extending a bill past the due date. • A result showing No deposit required. • An action used to hold an order in CSS. • Thank you for calling Customer Service. • Inactive, Active, CNP, Inactive Off, Removed. • Charge A $40.00 fee that is billed to a customer. • A levelized program where the amount can fluctuate. • ...

19 Clues: The people who buy goods and services • A fact about or characteristic of a product • An advantage consumers receive from using a product • A person’s or business’s good name; quality of character • Customers who continue to buy from a company, salesperson, etc. • A measure of how well a business has met its customers’ expectations • ...

17 Clues: What is the Authentication level for a Service Link inquiry? • Which 2015 Hyundai model does not have the Maintenance Alert feature? • You must provide _____ campaign information to the customer if applicable. • Which report do customers have access via email and their MyHyundai account? • ...

7 Clues: Be welcoming and... • Non-verbal communication • People who come in for help • It is important to keep this • Finding out what your customer needs • Keep your office and desk hygienic and neat • People know you are listening if you maintain this

7 Clues: Hopes for good customer service • The law gives these to customers • Another word for customer requirements • The different ways we interact with our customers • Building up repeat business is an example of this • The feeling customers get when they are happy with the customer service • A good first _ _ _ _ _ _ _ _ _ _ is important when dealing with customers

7 Clues: Customers can ... companies by email, phone, etc. • Companies provide different ways to ... with customers. • If noboby offers you a ..., you can contact Customer Support. • There are many communication ... today for example instagram, chat, etc. • Customers have the opportunity to make a ... of a product that doesn't work. • ...

7 Clues: ___________service = Consistent Results • Putting action to our service philosophies • What binds the organization or business together • Anywhere our brand interact with a member or guest • Being purposeful and deliberate in everything we do • The shared values, attitudes, behaviors, and standards that make up a work environment. • ...

10 Clues: memegang kupon diskon saat berbelanja. Siapakah saya?** • Saya memberikan feedback setelah membeli produk. Siapakah saya?** • Saya sering ditanya, "Apa yang bisa saya bantu?" Siapakah saya?** • Saya menggunakan kartu loyalitas untuk mendapatkan poin. Siapakah saya?** • Saya adalah orang yang datang ke toko untuk membeli barang. Siapakah saya?** • ...

7 Clues: 'positive ________' • Effective __________ • crucial in customer service • non-verbal ____ / body language • customer expect you to take ___________ • necessary when handling difficult customers • A must-have to be awesome at customer service

10 Clues: all active cases • perform simple searches • Shows recently viewed pages • search for mass information • Main tool used under marketing • customer service menu bar headings • rtg.locate specific casino account • seen from customer service menu bar • Crm queues allows for access to this • Shift report is used to view this from daily shift

15 Clues: A cultural group that we are born into. • Culture in _____ and constantly in flux. • A cultural group that we may become part of. • _____ differ between groups and within groups. • To my customers and coworkers, I make a _____. • This determines the impression you make on others. • Fixing the problem and resolving the issue when mistakes happen. • ...

15 Clues: The TR5 has what kind of speed motor? • How many preset cycles does the TR7 have? • What kind of steel our most of our wash tubs? • What side is the door hinge located on the FF7? • Is the washer or dryer ADA compliant on the SF7? • True or False: The TC5 does not have a lid lock. • Does the FF7 washer have the Pet Plus Flea cycle? • ...

15 Clues: Lilan's Famous Words • Finding answers to problems. • Working together toward mutual goals. • The person we strive to serve every day. • Working jointly with others toward a goal. • Input from customers that helps us improve. • A quality that shows attention and concern. • The industry we excel in at First Citizens. • The foundation of our relationship with clients. • ...

15 Clues: Authentic • Well-versed • Thankfulness • _____ Service • Best PT Company • Our CRM platform • Work __ not harder • Pleasant voice effect • These need to be fast • Our largest distributor • West Coast quittin' time • What the X stands for in CX • Prioritize __ over quantity • What good ISRs build with customers • We want our customers to have brand ___

23 Clues: arvo • mitat • neliö • liitin • huolto • vaihtaa • korvata • asiakas • ylittää • alennus • ultraääni • työstetty • olosuhteet • puolijohde • luotettava • hehkulanka • alihankkija • tylppä_kulma • ympärysmitta • terävä_kulma • nousta,kasvaa • kilpailukykyinen • pysähdys,seisahdus

15 Clues: arvo • logo • myydä • tuote • häviö • hinta • yritys • ostaja • tienata • asiakas • palvelu • käteinen • markkinat • konkurssi • työnantaja

14 Clues: make calls • only speak with • call customer by • express a feeling of • receive a 4% discount • always ask for payment in • responsible for collections • preferred method of payment • ___________ value of service • balance over 60 days past due • account balance more than 90days • belong to a program on financial hold • _____________ the customer for their business • ...

16 Clues: Specialty DH • Store manager • Human Resource • Pro and Paint DH • Met team supervisor • Met team Supervisor • Front end supervisor • Lumber & hardware DH • Specialty assistant Manager • Overnight assistant manager • Operations assistant Manager • Deliveries and Service desk DH • Merchandising assistant manager • Garden, plumbing & electrical DH • Night customer experience manager • ...

21 Clues: koko • tuote • kassa • hylly • kauppa • asiakas • kokemus • palvelu • päättää • työvuoro • palvellla • materiaali • työnhakija • kauppatavarat • työ,työpaikka • valintamyymälä • varasto;täyttää • hinta;hinnoitella • vaatetus,vaatteet • haastattelu;haastatella • samanlainen,samankaltainen

15 Clues: Lending a hand • Transmit information • Take one for the ____ • Hearing with intention • The opposite of negative • World Class Customer ____ • Awesome, Awesome, Awesome • Happiness with a job done well • Good-natured tolerance of delay • To relate to another's situation • Someone who pays for goods or services • Recognize with gratitude; be grateful for • ...

15 Clues: Name of our Company • Acronym for the web portal • Another term for wastewater • Name of our President and CEO • Phone system used in the call center • Team that answers questions virtually • Name of the Collections team supervisor • Team that oversees obtaining past due balances • What animal is in the Great Basin Water Co logo? • ...

15 Clues: osta • logo • osake • myyjä • myydä • yritys • ostaja • kortti • asiakas • palvelu • ansaita • käteinen • toimisto • laajentaa • liiketoiminta

15 Clues: tangible items • intangible items • added value in economic terms • exchange of a product for money • Changing raw material into usable goods • promoting and selling products or services • having a product where customers can buy it • deciding how to get goods into customers hands • raising customer awareness of a product or brand • ...

16 Clues: The "S" in NSC • The "O" in ROC • Type of railcar • Type of railcar • What wheels drive on • A way to move product • A department in the NSC • What an engineer drives • Where the AED is located • Used to be the end of a train • service, Department in the NSC • Some employees may be a member • What locomotives used to run on • Something moved in Winnipeg yard • ...

15 Clues: Set by Angel Caroll • comment from members • Reset my _(8letters)? • to clone a member or user • implemented Sept. 12, 2017 • one of patient/donor identifier • uses barcode scanning technology • allocation implemented Aug. 10, 2017 • one criteria to accrue time for a waitlisted patient • Any neoplasm or tumor that is cancerous as opposed to being benign. • ...

15 Clues: Founder & CEO • company color • Shop. Enroll. ____ • technology-meets-____ • We are also known as _____ • Our favorite photobomb accessory • What company acquired Maestro Health • How many million members are served? • Where is Maestro Health headquarters? • Maestro Health's second company value • Current # of brick and mortar locations? • What show was Maestro Health inspired by? • ...

15 Clues: Actively _____ • Focus on the ____ • Have a _____ skin • Use supportive _______ • Be assertive but not _____ • Clarify what is being _____ • If the caller is upset, stay _____ • If you do this, you will calm down • Ask permission before you put them on _____ • Focus on the situation, not the ___________ • Watch your _____ when speaking to customers • ...

11 Clues: Confused or disconcerted • difficulties, misfortune • The 8th month of the year • our newest bubble tea flavor • a fruit used in many Tiesta teas • a satisfied customer is a _____ customer. • how many pounds of tea are in a Tiesta bulk bag? • A tea making device that you can put into the microwave and dishwasher. • ...

17 Clues: แผน • บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • แบบจำลอง ภาพจำลอง หรือต้นแบบ • ผู้มีส่วนได้ส่วนเสียกับกิจการ • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • ...

19 Clues: - Activities to promote and market a product or service. • - The process of predicting future sales or market trends. • - The plan of action a company takes to achieve its goals. • - The process of setting a price for a product or service. • - The process of selling a product or service to customers. • - The moral principles that guide business decision-making. • ...

24 Clues: ! • 24 • old • new • Get • care • tool • watch • taxes • limit • after • state • power • lowest • before • global • smarter • numbers • Transfer • T-Mobile • discount • permanent • Automatic • discounted

21 Clues: hinta • vieras • varata • vaeltaa • asiakas • päättää • palvelu • näköala • nauttia • pakastin • vuokrata • jääkaappi • vaihdella • remontoida • päivittäin • vuosikymmen • olla näköala • tilava, avara • pitää parempana • jäädä, olla yötä • etukäteen = in _____

15 Clues: an influencer • a financial gain • an intangible product • a social media platform • Non-Government Organization • the exchange of a commodity for money • a strong feeling of support or allegiance • a big manufacturing company based in Japan • the difference between revenue and expenses • the importance, worth, or usefulness of something • ...

14 Clues: A culture of service excellence: living our ________. • The C.A.R.E+ actions are recommended for service ________. • One way to connect is to introduce yourself and your _______. • C.A.R.E. is about putting people at the _______ of everything we do. • To join together two or more people, things, or events. (C.A.R.E. model) • ...

23 Clues: PLAN • 1 AND • LOYALTY • SERVICE • MANAGEMENT • FUNDRAISING • DAILY SUCCESS • OBSERVATIONAL • ________ FIVE • ...OURS TO DELIVER • 100% PARTICIPATION • UTILIZING THE EXPERTS • ASK FOR THE BUSINESS AND • CUSTOMER __________ MODEL • BREAKFAST CAMPAIGN TO GATHER • KEEPING BUSINESS ON THE BOOKS • RETAIN AND GROW _________ PORTFOLIO • HELP CUSTOMERS BANK MORE __________ • ...

10 Clues: Barang yang ditawarkan dengan harga menarik • Tim yang bertugas memberikan dukungan dan solusi kepada pelanggan. • Komunikasi yang dilakukan secara tatap muka atau melalui panggilan suara. • Tindakan cepat yang dilakukan oleh customer service saat menerima keluhan pelanggan. • ...

15 Clues: logo • hinta • häviö • myydä • ostaja • yritys • asiakas • tienata • palvelu • käteinen • konkurssi • markkinat • työnantaja • päätoimisto • card käyntikortti

19 Clues: Gang • Chef • Waren • Kunde • Regal • Beruf • beraten • Eingang • Abteilung • auspacken • Kassierer • auszeichnen • Einzelhändler • Auszubildender • Dienstleistung • Kassenzettel, Bon • Verkäufer (ohne Leerzeichen) • Preisschild (ohne Leerzeichen) • Kaufhaus, Warenhaus (ohne Leerzeichen)

12 Clues: One of our values that shows we act • In ISS, we put our ____________ first • In ISS,we encourage _________________ • One of our values that shows we deliver • In ISS, we _________ ourselves and others • One of our values that shows that we respect • Customer Experience survey helps us measure the _______ • We are going to be the world's greatest service organization • ...

20 Clues: Promise to Pay • Risk Assessment. • Proof of payment. • FiOS Digital Voice • No extension granted • Deferred Payment Plan • Recurring Credit Card • Billing Account Number • Recurring Direct Debit • Mobile Telephone Number • Customer Account Number • Recurring Payment Option • Billing Telephone Number. • Outside collection agency • Alternate Telephone Number • Rep-Initiated Service Order • ...

25 Clues: .58 • salty • speaker • dessert • delivery • high side • job title • more often • takes money • danger zone • takes order • Burford combo • drill Sargeant • customers Order • person in charge • speed of service • burgers are cooked • customer complaint • overal satisfaction • take customer orders • maintains all stores • how much product to cook • fryer products are cooked • how long products good for • ...

15 Clues: an excessive claim in advertising • send goods abroad / to another country • Say publicly that you support something • box or packet that a product is sold in • money in exchange to advertise at events • a reduction in price on a product or service • things said to encourage you to buy something • something that is very popular for a short time • ...

15 Clues: Hear with intention • Transmit information • If the caller is upset, stay • Being of service or assistance • A form used in making a request • Someone who pays for goods or services • To add autopay a customer must log into • Recognize with gratitude; be grateful for • The first known use of a ______ was in 1885 • Watch your ______ when speaking to customers • ...

15 Clues: respectful title • strive for first call ___ • voice ___ conveys tone and emotion • you may have to place a caller on ___ • when the call starts to get off topic • always take ___ of a caller's request. • putting yourself in someone else's shoes • key characteristic of a customer service rep • if not placing on hold, use this (two words) • ...

15 Clues: The people who buy goods and services • A customer’s expression of dissatisfaction • Customers who are unpleasant and hard to help • A measure of how well a business has met its customers’ expectations • Customers who intentionally make unpleasant remarks or use foul language • Customers who may be pleasant one day and touchy or unpredictable the next • ...

15 Clues: this is a case record time • this is a salesforce platform • term used in salesforce for a record • this is where unassigned cases reside • field required for all cases in salesforce • this is an example of a view in salesforce, • what is the learning system for salesforce? • these are specific areas/blocks in salesforce • a form email that communicates a standard message • ...

15 Clues: OUR EXECUTIVE DIRECTORS LAST NAME. • THE COLOR USED TO MARK UNDG GAS LINES. • THE COLOR USED TO MARK UNDG WATER LINES. • THE COLOR USED TO MARK UNDG SEWER LINES. • THE NUMBER OF LOCATORS EMPLOYEED WITH NC811. • THE COLOR USED TO MARK UNDG ELECTRICAL LINES. • THE TOTAL AMOUNT OF COUNTIES IN THE STATE OF NC. • THE COLOR USED TO MARK UNDG TELECOMMUNICATION LINES. • ...

14 Clues: If you do this you will calm down. • Start each call with a __________. • Put yourself in the customer's ______. • Watch your _____when speaking to the customer. • The people you serve each day are ___________. • Always ask permission before placing a caller on ____. • We value our customer's feedback by offering a ______. • ...

17 Clues: dot • tree • room • draw • three • twins • double • absent • twelve • street • look at • funeral • grandma • teenager • crime story • in the middle • customer service

16 Clues: Positive outcome gained • The character of your voice • Monitoring to ensure consistency • Taking steps to walk the ____ ____ • Who you should ask if you need help • What we should provide on every call • Praise for providing excellent customer service • The result of a good customer experience, repeat business • ...

17 Clues: Project Assistant • Operations Manager • Change Order Manager • Claims Operations Director • Customer Service Supervisor • Customer Service Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • the act of complying with federal, state, or local laws and regulations. • ...

10 Clues: Patient Customer Service Adaptable Manage money Serving • : someone who’s kind, friendly, sensitive and love working with kids • some who’s good at driving cars has patience and good customer communication • excellent problem solving,solid active listening skills and good with computer • ...

22 Clues: point • market • of goods • marketing • of market • or service • strategy to • distribution • distribution • the customer • of distribution • customer relations • point at which total • one or more intermediaries • of making and distributing a • or sales, equal total costs and • services from the producer directly • specific group of people that are possible consumers of a product • ...

17 Clues: Project Assistant • Operations Manager • Change Order Manager • Claims Operations Director • Customer Service Supervisor • Customer Service Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • the act of complying with federal, state, or local laws and regulations. • ...

20 Clues: Reduce variation • Service activity • Product outcomes • Assess how well a process is doing • MANAGEMENT, Design its work systems • MEASURES, six abd final concept of TQM • Number of non-comformance in the output • ASSESSMENT, Meeting value-added objectives • FOCUS, Customer for long-term marketplace success • Personal actions guide and sustain your organization • ...

10 Clues: Privacy Protection • Champion for the customer • Positive language, friendly tone • Ask questions and seek clarification • Assure the conversation is being noted • Provide correct and complete explanations • Provide customer with timing expectations • "Thank you for being a loyal Acura customer" • LES waits for customer to finish speaking before responding • ...

10 Clues: Jobs are created by the transfer of a proposal. • what is the removal of from and installer or vendor. • this is where all techs and installers are scheduled. • Is the initial entry of a start for order processors. • the company we purchase material from is called what? • This is where we create and enter work orders for the field. • ...

10 Clues: Correct • advantage • courteous • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...

10 Clues: Advantage • Correct; error-free • Courteous; respectful • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...

10 Clues: NPS • ERP System • Electrosurgery • One of our many brands • Our European headquarters • Electronic Data Interfacing • System sales rep use to quote • The year of the Sharp __________ • A product we won't have until 2020 • The entire customer journey with our business

10 Clues: Another name for a business • Short term for "electronic mail" • What we provide when we help a client • Person who gives R+L Carriers business • A long-term job, usually a permanent profession • One way in which employees may be taught new skills • A group of people working together toward a common goal • General name that describes every item R+L Carriers ships • ...

10 Clues: A customer expectation • A form of criminal exploitation • A potential difficulty faced by customers • A way to provide excellent customer service • Hidden disabilities use a scheme called what? • The limit to guide dogs allowed on the vehicle • A way to Safeguard your customers – Run -Hide- ? • What is the 2010 Act that protects people called? • ...

20 Clues: What we say as we conclude a sale • First step to customer engagement • What we do as queues start to build • What we do in regard to customers needs • Simple greeting when engaging a customer • Customers can tell if this is not genuine • One is happening as we engage our customer • Something we offer every customer, at no cost • ...

26 Clues: of Sale, POS • = helps get referrals • the customer = approach • Call = random without leads • reasons not to buy, excuses • over telephone, telemarketing • effort to close a sale, trial • should be translated into benefits • customer = returns on regular basis • associated with a product = emotional • of other people who might buy, referral • ...

10 Clues: customer calls to start service but gas is off. What type of order is this? • When access is required for a pending service order, the customer has an ______. • When access is needed and they have to be over the age of 18 this is called ____ access. • customer requests to start service, gas is on and meters outside. What type of order is this? • ...

24 Clues: Means of entry • Means of exiting • The cost of something • Where an event is held • An activity of enjoyment • A thought with a purpose • Selling a product or service • Trademark saying for a brand • The person who uses a product • A trademark symbol of a brand • The person who purchases a product • A materialistic item with a purpose • Another place where an event is held • ...

10 Clues: What the staff should be like to a customer • What the business sells as well as a service • What the business hopes to get a good one of • What a customer expects from a product or service • These people should be most important to the staff • This is how the uniform should look on a staff member • This characteristic is expected all the time to customers • ...

10 Clues: bswift Pride • Quality Guide • Talks with... • Give me a ... • New Call Guide • In office location • Busiest time of the year • Chicago office new street name • bswift loves this pancake flavor • You can Ask her benefit questions in your enrollment

10 Clues: knowledge and skill to do their job • Excellent customer service anticipates what the customer needs • Should have the ability to understand customers on an emotional level. • phrasing to show them that you understand and acknowledge their issue. • to tell customers that you care about their experience with your company • ...