customer service Crossword Puzzles

15 Clues: logo • hinta • häviö • myydä • ostaja • yritys • asiakas • tienata • palvelu • käteinen • konkurssi • markkinat • työnantaja • päätoimisto • card käyntikortti

19 Clues: Gang • Chef • Waren • Kunde • Regal • Beruf • beraten • Eingang • Abteilung • auspacken • Kassierer • auszeichnen • Einzelhändler • Auszubildender • Dienstleistung • Kassenzettel, Bon • Verkäufer (ohne Leerzeichen) • Preisschild (ohne Leerzeichen) • Kaufhaus, Warenhaus (ohne Leerzeichen)

12 Clues: One of our values that shows we act • In ISS, we put our ____________ first • In ISS,we encourage _________________ • One of our values that shows we deliver • In ISS, we _________ ourselves and others • One of our values that shows that we respect • Customer Experience survey helps us measure the _______ • We are going to be the world's greatest service organization • ...

20 Clues: Promise to Pay • Risk Assessment. • Proof of payment. • FiOS Digital Voice • No extension granted • Deferred Payment Plan • Recurring Credit Card • Billing Account Number • Recurring Direct Debit • Mobile Telephone Number • Customer Account Number • Recurring Payment Option • Billing Telephone Number. • Outside collection agency • Alternate Telephone Number • Rep-Initiated Service Order • ...

25 Clues: .58 • salty • speaker • dessert • delivery • high side • job title • more often • takes money • danger zone • takes order • Burford combo • drill Sargeant • customers Order • person in charge • speed of service • burgers are cooked • customer complaint • overal satisfaction • take customer orders • maintains all stores • how much product to cook • fryer products are cooked • how long products good for • ...

17 Clues: dot • tree • room • draw • three • twins • double • absent • twelve • street • look at • funeral • grandma • teenager • crime story • in the middle • customer service

16 Clues: Positive outcome gained • The character of your voice • Monitoring to ensure consistency • Taking steps to walk the ____ ____ • Who you should ask if you need help • What we should provide on every call • Praise for providing excellent customer service • The result of a good customer experience, repeat business • ...

10 Clues: Privacy Protection • Champion for the customer • Positive language, friendly tone • Ask questions and seek clarification • Assure the conversation is being noted • Provide correct and complete explanations • Provide customer with timing expectations • "Thank you for being a loyal Acura customer" • LES waits for customer to finish speaking before responding • ...

10 Clues: Jobs are created by the transfer of a proposal. • what is the removal of from and installer or vendor. • this is where all techs and installers are scheduled. • Is the initial entry of a start for order processors. • the company we purchase material from is called what? • This is where we create and enter work orders for the field. • ...

10 Clues: Correct • advantage • courteous • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...

10 Clues: Advantage • Correct; error-free • Courteous; respectful • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...

10 Clues: NPS • ERP System • Electrosurgery • One of our many brands • Our European headquarters • Electronic Data Interfacing • System sales rep use to quote • The year of the Sharp __________ • A product we won't have until 2020 • The entire customer journey with our business

10 Clues: Another name for a business • Short term for "electronic mail" • What we provide when we help a client • Person who gives R+L Carriers business • A long-term job, usually a permanent profession • One way in which employees may be taught new skills • A group of people working together toward a common goal • General name that describes every item R+L Carriers ships • ...

10 Clues: A customer expectation • A form of criminal exploitation • A potential difficulty faced by customers • A way to provide excellent customer service • Hidden disabilities use a scheme called what? • The limit to guide dogs allowed on the vehicle • A way to Safeguard your customers – Run -Hide- ? • What is the 2010 Act that protects people called? • ...

14 Clues: If you do this you will calm down. • Start each call with a __________. • Put yourself in the customer's ______. • Watch your _____when speaking to the customer. • The people you serve each day are ___________. • Always ask permission before placing a caller on ____. • We value our customer's feedback by offering a ______. • ...

17 Clues: Project Assistant • Operations Manager • Change Order Manager • Claims Operations Director • Customer Service Supervisor • Customer Service Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • the act of complying with federal, state, or local laws and regulations. • ...

20 Clues: Reduce variation • Service activity • Product outcomes • Assess how well a process is doing • MANAGEMENT, Design its work systems • MEASURES, six abd final concept of TQM • Number of non-comformance in the output • ASSESSMENT, Meeting value-added objectives • FOCUS, Customer for long-term marketplace success • Personal actions guide and sustain your organization • ...

10 Clues: Patient Customer Service Adaptable Manage money Serving • : someone who’s kind, friendly, sensitive and love working with kids • some who’s good at driving cars has patience and good customer communication • excellent problem solving,solid active listening skills and good with computer • ...

17 Clues: Project Assistant • Operations Manager • Change Order Manager • Claims Operations Director • Customer Service Supervisor • Customer Service Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • Customer Operations Supervisor • the act of complying with federal, state, or local laws and regulations. • ...

22 Clues: point • market • of goods • marketing • of market • or service • strategy to • distribution • distribution • the customer • of distribution • customer relations • point at which total • one or more intermediaries • of making and distributing a • or sales, equal total costs and • services from the producer directly • specific group of people that are possible consumers of a product • ...

10 Clues: Lend a hand • Hear with intention • There is no I in ____ • The ____ before the storm • Settlement of differences • The transfer of information • What is a friendly relationship • To solve a problem you find a____ • Someone who pays for goods or services • The act of giving hope pr support to someone

10 Clues: being respectful • having an advantage • something being correct • something that is essential • Someone who gives you business • a customer expressing their satisfaction • presentation of a goods, service or idea • A measure of how well a business has met its customers expectations • ability to accomplish something in a small amount of time and effort • ...

20 Clues: What we say as we conclude a sale • First step to customer engagement • What we do as queues start to build • What we do in regard to customers needs • Simple greeting when engaging a customer • Customers can tell if this is not genuine • One is happening as we engage our customer • Something we offer every customer, at no cost • ...

26 Clues: of Sale, POS • = helps get referrals • the customer = approach • Call = random without leads • reasons not to buy, excuses • over telephone, telemarketing • effort to close a sale, trial • should be translated into benefits • customer = returns on regular basis • associated with a product = emotional • of other people who might buy, referral • ...

10 Clues: What the staff should be like to a customer • What the business sells as well as a service • What the business hopes to get a good one of • What a customer expects from a product or service • These people should be most important to the staff • This is how the uniform should look on a staff member • This characteristic is expected all the time to customers • ...

10 Clues: bswift Pride • Quality Guide • Talks with... • Give me a ... • New Call Guide • In office location • Busiest time of the year • Chicago office new street name • bswift loves this pancake flavor • You can Ask her benefit questions in your enrollment

10 Clues: knowledge and skill to do their job • Excellent customer service anticipates what the customer needs • Should have the ability to understand customers on an emotional level. • phrasing to show them that you understand and acknowledge their issue. • to tell customers that you care about their experience with your company • ...

10 Clues: Great teams give 100% ______ all the time. • More than anything else, our customers expect _________. • Customers ask questions, they expect answers. ________ is power. • In everything we do, we will always display a positive ___________. • We hold ourselves to a higher standard. We expect excellence. We are ________. • ...

24 Clues: Means of entry • Means of exiting • The cost of something • Where an event is held • An activity of enjoyment • A thought with a purpose • Selling a product or service • Trademark saying for a brand • The person who uses a product • A trademark symbol of a brand • The person who purchases a product • A materialistic item with a purpose • Another place where an event is held • ...

14 Clues: How we obtain customer feedback • why legal verification updates were made • Company recognition portal on HoraceScope • what program do you use to submit New Agent Change requests? • a new address must be obtained when removing a ______ driver • Distinctive Service pillar - delivering the service completely and accurately • ...

10 Clues: customer calls to start service but gas is off. What type of order is this? • When access is required for a pending service order, the customer has an ______. • When access is needed and they have to be over the age of 18 this is called ____ access. • customer requests to start service, gas is on and meters outside. What type of order is this? • ...

26 Clues: of Sale, POS • = helps get referrals • the customer = approach • Call = random without leads • reasons not to buy, excuses • over telephone, telemarketing • effort to close a sale, trial • should be translated into benefits • customer = returns on regular basis • associated with a product = emotional • of other people who might buy, referral • ...

32 Clues: Text telephone • Drug use review • Drug lookup tool • Notice of action • Contract drug list • Prior authorization • Real time eligibility • Program integrity plan • Customer service center • Fraud, waste, and abuse • Clinical decision module • Coordination of benefits • Authorized representative • Bank identification number • Interactive voice response • Special investigations unit • ...

20 Clues: Service activity • Reduce variation • Product outcomes • Assess how well a process is doing • MANAGEMENT, Design its work systems • MEASURES, six abd final concept of TQM • Number of non-comformance in the output • ASSESSMENT, Meeting value-added objectives • FOCUS, Customer for long-term marketplace success • Personal actions guide and sustain your organization • ...

20 Clues: Durable products like furniture and cars. • Small businesses run by individual owners. • Online platforms selling goods via the internet. • External services for delivering food and goods. • Consumable products like clothing and toiletries. • Space where goods are sold directly to consumers. • Industry involved in preparing and serving meals. • ...

15 Clues: Another term for consumer • delivering individualized content to recipients • reflection of how a customer feels about your company • marketing of products that are presumed to be environmentally safe • information about reactions to a product, which is used as a basis for improvement. • ...

15 Clues: arvo • tuote • myynti • brändi • yritys • voitto • palvelu • palvelu • asiakas • budjetti • strategia • kustannus • innovaatio • liikevaihto • suunnitelma

10 Clues: Our mission for 2025 • The google for Grove • The name of our company! • Our main messaging platform • The big version of the plugin • The acronym for our department • Tool used to respond to customers • The name of the slack channel used to ask questions • Prefilled responses to save time when creating a response • ...

10 Clues: Contact information • Complaint filed by member • Process of ending membership • Helps you when documenting a call • A person belonging to a particular group • What to do when caller asks for cashed date • What is the MA auth standard turnaround time • Person who is trained and license to provide health care services • ...

10 Clues: to ask questions • way of measuring customer satisfaction. • solving or settling a problem, dispute, • try to find out all the facts about something • act of showing that you have seen or noticed somebody/something • advice or help that you give to somebody to stop him/her worrying or being afraid • ...

17 Clues: What we focus on, we ____ • This is what a clear mind says • The name of our maintenance plan • Listen to understand, not to _______ • Roman Plumbing and Air's first core value • This is when all sold work should be done • The first step in the service system process • The second step in the service system process • This should be asked for at the end of every call • ...

14 Clues: text • buyer • soldes • display • product • creation • new creation • reduce the cost • which is in fashion • advantageous purchase • bluid customer loyalty • rivalry between several agents • Techniques for presenting goods • Price at which the good or service will be paid by the final consumer

16 Clues: a specific group of consumers a business wants to reach • an attempt to appeal to a large, general group of consumers • all of the consumers who will purchase a product or service • the value people believe they receive from a product or service • purchases based on consumer loyalty to a particular brand or product • ...

16 Clues: บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • ผู้มีส่วนได้ส่วนเสียกับกิจการ • ต้นแบบแนวคิด แบบจำลอง ภาพจำลอง • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • ...

10 Clues: one of MPI's core values • this makes up 55% of our communication • add this to your voice to improve your tone • statements that describe how a person is acting • a skill that you took a quiz about in today's session • this is a type of person who does not assert themselves • a future based statement that gives an organisation direction • ...

10 Clues: Correct • advantage • courteous • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • A measure of how well a business has met its customers' expectations • ...

10 Clues: freedom from mistake or error • to validate the purpose of the call • degree of excellence AKA your QA score • the combined action of a group of people. • a feeling or expression of admiration or approval • the quality of being committed to a task or purpose • Average Handle Time <400 seconds if you didn't know> • ...

21 Clues: voyage • objective • type of cost • charged on a loan • look to the future • to study or examine • GrowthAfrica employee • strengths, threats,etc • political, economic,etc • like COVID, Spanish Flu • usually given by customers • involving loans and deposits • benefit derived by a customer • cost related to asset purchase • offering similar product/service • ...

20 Clues: Never transfer a call..... • Our culture is guided by our Core • Always..........to meeting invites • Ask....questions to clarify or confirm requests • During the call, always .....on the conversation • Do not use....language when writing to customers • Do not use ....letters when writing to customers • We do the right thing even when nobody id looking • ...

24 Clues: CHSI with speeds of 25 Mbps/ 5 Mbps • CHSI with speeds of 3 Mbps/ 768 Kbps • CHSI with speeds of 105 Mbps/ 10 Mbps • CDV service that doesn't include voicemail • A package that includes two lines of our services • A package that includes four lines of our service • A package that includes three lines of our services • ...

16 Clues: บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • ผู้มีส่วนได้ส่วนเสียกับกิจการ • ต้นแบบแนวคิด แบบจำลอง ภาพจำลอง • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • ...

15 Clues: บริการ • สินค้า • ผลิตภัณฑ์ • ความพึงพอใจ • ผู้ประกอบการ • ความเปลี่ยนแปลง • ความเสี่ยง ความไม่แน่นอน • ผู้ที่ต้องการสินค้าขององค์กร • ผู้มีส่วนได้ส่วนเสียกับกิจการ • กลุ่มหรือประเภท มักใช้กับการจำแนกอย่างกว้างๆ • คุณลักษณะของความต้องการที่อาจจะไม่ได้เปิดเผยชัดเจน • ผู้ส่งมอบวัตถุดิบที่ใช้ในการผลิตสินค้าหรือนำเสนอบริการ • คุณค่าหรือประโยชน์ที่เกิดขึ้นหรือที่ลูกค้าได้รับจากธุรกิจ • ...

14 Clues: Amazon mascot • discounted price • Amazon membership • month of prime day • "deliver _________" • "customer ____________" • "disagree and _________" • grocer purchased by Amazon • company that hosts prime day • package arriving at destination • person purchasing on amazon.com • "_______ on the highest standards" • Supports sellers to prevent enforcement • ...

8 Clues: The latest CS rep to join our team. • The Director of Customer Relations. • Sole source letters are NOT to be sent to this customer. • The program used by Customer Service to view rewards accounts. • This Customer Service manager just celebrated 30 years with Lakeshore. • The main carrier used for ground shipments that are not shipping-restricted.. • ...

28 Clues: 11701137 would be an example of a ______ ______ • This section will show the status of a customer's delivery • 100151761 would be an example of a customer's ______ _______ • This is the name of the profile/access you have within AB Force • This tab within a case is used to send communication to a customer • ...

15 Clues: arvo • tuote • myynti • brändi • yritys • voitto • palvelu • palvelu • asiakas • budjetti • strategia • kustannus • innovaatio • liikevaihto • suunnitelma

12 Clues: Frequently Asked Questions • What do customers seek when they contact support • Understanding and sharing the feelings of customers • Metrics and Measurement to track service performance • The process of verifying the identity of users or systems • Security A practice of ensuring data privacy and compliance • ...

13 Clues: Device Protection • Three step sales process • First step in sales process • Checking customer service areas • What I need to become at Sprint • Detractor VERY upset with Sprint • Nexgen Fraud identification system • Customer willing to recommend Sprint • Spending Limit on a customers account • Device Financing No Credit Check Option • Customer not willing to recommend Sprint • ...

15 Clues: online account manager • Automatically scheduled payments. • To see monthly charges and plan details. • To add or remove services from your account. • The status of your account after the due date. • To locate areas where you can connect to the internet for free. • Electronically receiving your bill notice or monthly statement. • ...

12 Clues: gender • sales data • company size • customer data • approximation • health records • customer service • weight in pounds • something that is true • information from statistics • data collected by government • guessing whats going to happen

12 Clues: gender • sales data • company size • customer data • approximation • health records • customer service • weight in pounds • something that is true • information from statistics • data collected by government • guessing whats going to happen

9 Clues: Quality, Cost and __________ • CI is the ___________ customer form IT Department • Customer Feedback is an important part of q__________. • This attribute comes under the service tenet of the customer promise. • We can stay relevant by building capability in __________ Technologies. • It’s important that we are P_______ in our communication with customer . • ...

19 Clues: The quality Guru • First word of COQ • First word of SQM • Quality management system requires......... • The quality movement starts from this country • designing for ......... is forth phase of SQM • Establish quality ........ is first phase of SQM • One element of QMS is .........analysis and improvement • The final judge of the quality of the service you deliver • ...

15 Clues: Overall Project Name • System used to create customers • Number one reason for Duplicates • Abbreviation for Customer Account Team • Team responsible for setting sales channels • Term for more than one party for same customer • System used to record customer opportunities/leads • team to contact if you keep gettings system errors • ...

15 Clues: customer spending decreases • customer spending is at max • money you make-money you spent • sells stuff to the end customer • something you need to stay alive • an item you buy that you can touch • something you don't need to survive • a biz based primarily on the internet • a corp that is owned by the government • sell an experience of does something for you • ...

12 Clues: a business selling or performing a service. • a business selling products(clothes, auto supplies). • the statistics about the area your business is located in. • the customer who purchases the product or service that a business is selling. • a similar business selling similar products or services in a nearby location. • ...

28 Clues: Another word for defection rate. • The surname of the instructor of this course. • The Product ____________________ includes cows and dogs. • This is one of the 4 P’s. It is the P related to monetary value. • This is one of the 4 P’s. advertising and publicity are examples. • This consists of all the potential customers who share a need or want. • ...

25 Clues: Renee • they smell good • bottom of basket • look inside always • it can change a room • corporate headquarters • how many ASM's do we have • helps keep the house cozy • don't slam the ____behind you • the most important associates • ask every customer to do this • make sure you ____ the customer • cashiers are almost always ____ • you get a soda and candy for this • ...

14 Clues: Motivational factors: interesting & _______ work • customisation is a marketing and manufacturing technique • Every limited company has to pay ______ tax on the profit • External Business influence - Changes in _____ and trends • The impact of growth on customer service- Staff may be ________ • production or one-off production, involves producing custom work • ...

22 Clues: These help prevent wildfires. • There are _____ outage levels. • Customer is reporting partial service. • The "relief valve" outage to prevent damage. • _______ Outages are used for maintenance work. • Everyone should stay _____ feet from a downed wire. • The meter base, conduit, and weatherhead are all _______ owned. • ...

12 Clues: A business selling products(clothes, auto supplies) • The statistics about your area your business is located in • The customer who purchases the product or service that a business is selling • A similar business selling similar products or services in a nearby location • The group of customers that you are trying to attract and sell your product to • ...

12 Clues: The statistics about the area your business is located in. • business A business selling products or services in a nearby location. • A similar business selling similar products or services in a nearby location. • The customer who purchases the product or service that a business is selling. • ...

16 Clues: Building/premise type review • Customer has oxygen concentrator • Customer reports possible meter tampering. • When customer says we have the wrong address • When you find out a customer has passed away. • When customer says they are on the wrong rate. • To make permanent access comments on a premise • When there is more than 1 profile in the system • ...

12 Clues: business A business selling products. • mail mailing or emailing any advertisement. • business a business selling or performing a service. • plan A complete overview of every aspect of a business. • the statistics about the area your business is located in. • a similar business selling similar products or services in a nearby location. • ...

12 Clues: Business a business selling or performing a service • the statistics about the area your business is located in • Business a business selling products [clothes, auto supplies] • the customer who purchases the product or service that a business is selling • a similar business selling similar products or services in a nearby location • ...

16 Clues: First step in DMAIC • Fifth step in DMAIC • Third step in DMAIC • Fourth step in DMAIC • Second step in DMAIC • Limits of expected variation of data • Standard steps for improving an existing process • Allows for a great number of defects per million. • A very common continuous probability seen in statistics. • ...

20 Clues: tent • voice • to say • to call • pitcher • pleased • service • to visit • beer jug • customer • beer tent • "im sorry" • fairgrounds • to fly • to see • to make • to play • to dance • to bring • to laugh

19 Clues: What is the name of our DLPM? • August’s ShrinkSmart topic is _____. • The ShrinkSmart ____ meets once a month. • Never follow a shoplifter _____ the store. • Once a month, you could be our _____ star! • A CIP over $100 is considered a _____ award. • Customer service is a great way to prevent theft. • One way to earn a CIP is finding a ticket that has been _____ with. • ...

16 Clues: aviena • peilis • šakutė • daržovė • Jautiena • klientas • šviežias • padėklas • šaukštas • krevetės • pasalugos • padavėjas • restoranas • sumuštinis • virtuvės šefas • Kokį prielinksnį pridėtume prie žodžio intrested...?

20 Clues: AI • thick • service • Idea lab • Maltitol • Condiment • chocolate • Corporate • Twizzlers • shellfish • Starbucks • competitor • tier 1 crop • search engine • something new • sugar reduction • Doesn't eat meat • food preservation • environmental balance • Culinary & Food science

10 Clues: We deliver ______ customer experience. • In seeing the big picture, you can have a ______! • Every member of the CRVA is an ______ for Charlotte. • ______ is the Japanese word for great customer service. • Take ______, and offer a complete solution to the customer's needs. • ______ the customer with thoughtful questions and active listening. • ...

12 Clues: a bussines selling products (clothes,auto supplies) • the statistics about the area your business is located in. • the customer who purchases the product or service that a business is selling • a similar business selling similar products or services in a nearby location • the group of customers that you are tring to attract and sell your product to • ...

12 Clues: Route Manager • Human Resource • Customer Service • Accounts Payable • Customer Concerns • Standard Operating Process • Operations Support Manager • Learning Management System • Assistant Operations Manager • Assistant Site Route Manager • Operations Support & Concerns • Regional Director of Operations

14 Clues: caro • loja • ajuda • vender • vegano • barato • serviço • factura • produto • comprar • cliente • bem-vindo • expositor • empregado

17 Clues: apprentice • need to sate hunger • need value for money • wine waiter or expert • expert in cocktail making • food when impossible to get home • served from buffet or passed trays • between captive and non-captive markets • meeting or exceeding guest expectations • carver responsible for the carving trolley • responsible for billing and taking payments • ...

9 Clues: This business offers flights • This business is a retail store • The person who purchases a product/service • This act ensures that the workplace is safe for all employees • Rules passed by the government which all businesses must follow • This act ensures that everyone's personal information is not leaked or sold • ...

11 Clues: - Who is the boss • - Most important facial expression • Farewell - Last standard of service • welcome - First standard of service • - Most important part of communication • Residence - Place for seniors to call home • - Another word for the edible portion of food • Service Audit - How do we measure satisfaction • training - Teaching employee's Customer Service • ...

25 Clues: To make something less severe or serious. • flaw or imperfection in a product or service. • A careful examination or scrutiny of products. • The act of discovering or identifying something. • Measurements used to assess performance or quality. • The act of refusing to accept or consider something. • Adhering to established guidelines or specifications. • ...

14 Clues: Set by Angel Caroll • comment from members • Reset my _(8letters)? • to clone a member or user • implemented Sept. 12, 2017 • one of patient/donor identifier • uses barcode scanning technology • one criteria to accrue time for a waitlisted patient • Any neoplasm or tumor that is cancerous as opposed to being benign. • ...

14 Clues: provides power • small wheel in front • a type of rear wheel • holds the caster in place • allows the caster to spin • a rigid style of wheelchair • this will hold your wheel on • will propel a power wheelchair • a rear tire that offers inserts • the foundation of the wheelchair • this type of hand rim comes in oblique • accessory to set your book on or write • ...

14 Clues: FAI is one type • cost of an item • Customer rating of HCP • Metal top of the brush • price and availability • routing system for emails • customer specification diagram • Groove on the top of the brush • Carbon composition designation • Insulation over the shunt wires • Curved bottom surface of the brush • shipping company delivering our products • ...

14 Clues: Phone system • Lead Supervisor • Name of the Vendor Manager • Acronym for Dual Tone Multi Frequency • A vehicle's unique identifying number • Where we document a caller's interaction • Acronym for Public Safety Answering Point • Official Name of Volkswagen Telematics Services • Official Name of Mercedes Benz Telematics Services • ...

15 Clues: The "S" in NSC • Type of railcar • What trains drive on • What an engineer drives • A department in the NSC • A department in the NSC • Where the AED is located • Where roads meet railroads • A car used to haul liquids • Something to move product in • Used to be the end of a train • Some employees may be a member • Something moved in Winnipeg yard • A car found on the executive train • ...

12 Clues: Processes that are not seen by the customer. • Processes that have contact with the customer. • A layout that groups together similar resources. • Presents the order in which tasks must be completed. • Refers to the presence of the customer in a service process. • Groups of products that have similar processing requirements. • ...

14 Clues: ____ Expectations • Do the _____ thing • Put people ahead of ________ • Allstaters are a _____ for Good • Celebrating customer Service Week • You're in good _____ with Allstate • Allstate agents are _______ advisors • Allstate treats customers with _______ • Allstate ________ what matters most to me • Delivering on the Customer Value __________ • ...

21 Clues: Back Order • Work Order • First number • Service Request • Next Business Day • Customer Care Center • National Cash Register • Conversation via phone • Service Level Agreement • On whole Earth, worldwide • Estimated Time of Arrival • Managed Services Operations • Gathering movement, relocation • Working together, collaboration • Group of people with same goals • ...

18 Clues: Always check this tool before starting a port request. • This number is the identifying serial number for a phone. • What is the rate plan associated to this soc code: PVC55NAT • What program do customers finance tablets under with telus? • What extended warranty service would cover a Samsung Galaxy S8? • ...

17 Clues: apprentice • need to sate hunger • need value for money • wine waiter or expert • expert in cocktail making • food when impossible to get home • served from buffet or passed trays • between captive and non-captive markets • meeting or exceeding guest expectations • carver responsible for the carving trolley • responsible for billing and taking payments • ...

17 Clues: menüü • tohutu • klient • sümbol • prukas • tõsiasi • apteeker • arendama • kokakoola • kavandama • serveerima • kõik kokku • kätte saama • juustuburger • iseteenindus • drive-in-restorani teenindaja • kaasavõtmisega söögikoht, kaasavõetavad söögid

14 Clues: A coastal state • One of our TPA's • They send in a letter of rep • We insure this type of policy • Who is out after hours company • Who we hire out to work locally • One of the founding brothers of NICO • Also known as Assigned Risk Solutions • True or False we can give out reserves • One of the main customer service skills • What an insured needs to see their claims history • ...